IBM z/VSE Version 4 Release 2 now exploits IBM System z10 Business Class
IBM United States
Software Announcement 208-323
October 21, 2008
 ENUS208-323.PDF (138KB)
|
IBM® z/VSEtm Version 4 Release 2 (z/VSE V4.2) is built on a heritage of ongoing refinement and innovation that spans more than four decades. It is the latest step in the ongoing evolution of z/VSE. z/VSE V4.2 continues the z/VSE focus on scalability, security, interoperability, and service-oriented architecture. It is designed to help protect and leverage existing investments in VSE information assets. z/VSE V4.2 is designed to address the needs of clients with growing core VSE workloads and/or those who wish to exploit Linux® on System z® for new, Web-based business solutions and infrastructure simplification.
z/VSE V4.2 supports IBM System z servers:
- IBM System z10 Enterprise Class (z10 EC)
- New: IBM System z10 Business Class (z10 BC)
- IBM System z9® Enterprise Class (z9tm EC) and z9 Business Class (z9 BC)
- IBM eServertm zSeries® 990, 890, 900, and 800
z/VSE V4.2 is designed to support:
- Scalability enhancements:
- Up to 512 VSE tasks (two times the 255 limit in z/VSE V4.1)
- Up to 32 GB of processor storage (four times the 8 GB supported by z/VSE V4.1)
- Parallel Access Volume (PAV) feature of IBM System Storagetm DS8000tm and DS6000tm series
- Security enhancements:
- Lightweight Directory Access Protocol (LDAP) sign-on support using a new z/VSE LDAP client
- IBM System z10 extensions to CP Assist for Cryptographic Function (CPACF)
- New: IBM System Storage TS1130 / TS1120 're-keying' function
- Basic Security Manager (BSM) improvements
- Encryption Facility for z/VSE V1.1 as an optional priced feature
- Enhanced storage options:
- IBM System Storage SAN Volume Controller (SVC) access to SCSI disks
- New: IBM System Storage TS1130 Tape Drive
- IBM System Storage TS3400 Tape Library and TS7700 Virtualization Enginetm Release 1.4
z/VSE Version 4 executes in z/Architecture® mode only and supports 64-bit real addressing for selected system functions. z/VSE V4 is not designed to support 64-bit virtual addressing or allow 64-bit addressing for user applications. z/VSE V4.2 can run in basic mode (z900 and z800 only), in LPAR mode, or as a guest under z/VM® V5.2 or later. It is the preferred follow-on VSE product for clients with z/VSE V4.1, z/VSE V3, and VSE/ESAtm installed. You may choose to use the Fast Service Upgrade (FSU) process when migrating from z/VSE V4.1 or z/VSE V3.1.
For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: LE001).
Back to top
IBM z/VSE Version 4 Release 2 (z/VSE V4.2) is built on a heritage of ongoing refinement and innovation that spans more than four decades. It is the latest step in the ongoing evolution of VSE. z/VSE V4.2 continues the z/VSE focus on scalability, security, interoperability, and service-oriented architecture. It is designed to help protect and leverage existing investments in VSE information assets. z/VSE V4.2 is designed to address the needs of clients with growing core VSE workloads and/or those who wish to exploit Linux on System z for new, Web-based business solutions and infrastructure simplification.
This announcement enhances the z/VSE Version 4 Release 2, Software Announcement 208-237, dated August 05, 2008. Changes are marked with "New:".
z/VSE V4.2 supports IBM System z servers:
- IBM System z10 Enterprise Class (z10 EC)
- New: IBM System z10 Business Class (z10 BC)
- IBM System z9 Enterprise Class (z9 EC) and IBM System z9 Business Class (z9 BC)
- IBM eServer zSeries 990, 890, 900, and 800
z/VSE V4.2 is designed to support:
- Scalability enhancements:
- Up to 512 VSE tasks (two times the 255 limit in z/VSE V4.1)
- Up to 32 GB of processor storage (four times the 8 GB supported by z/VSE V4.1)
- Parallel Access Volume (PAV) feature of IBM System Storage DS8000 and DS6000 series
- Security enhancements:
- Lightweight Directory Access Protocol (LDAP) sign-on support using a new z/VSE LDAP client
- IBM System z10 extensions to CP Assist for Cryptographic Function (CPACF)
- New: IBM System Storage TS1130/TS1120 're-keying' function
- Basic Security Manager (BSM) improvements
- Encryption Facility for z/VSE V1.1 as an optional priced feature
- Enhanced storage options:
- IBM System Storage SAN Volume Controller (SVC) access to SCSI disks
- New: IBM System Storage TS1130 Tape Drive
- IBM System Storage TS3400 Tape Library and TS7700 Virtualization Engine Release 1.4
z/VSE Version 4 executes in z/Architecture mode only and supports 64-bit real addressing for selected system functions. z/VSE V4 is not designed to support 64-bit virtual addressing or allow 64-bit addressing for user applications. z/VSE V4.2 can run in basic mode (z900 and z800 only), in LPAR mode, or as a guest under z/VM V5.2 or later. It is the preferred follow-on VSE product for clients with z/VSE V4.1, z/VSE V3, and VSE/ESA installed. You may choose to use the Fast Service Upgrade (FSU) process when migrating from z/VSE V4.1 or z/VSE V3.1.
z/VSE V4.2 offers Midrange Workload License Charge (MWLC) pricing metrics, including a sub-capacity option, for System z10 EC, z10 BC, z9 EC, and z9 BC servers.
Back to top
Refer to the Hardware requirements section, Software requirements section, and Planning information section for details.
Back to top
October 24, 2008
Back to top
IBM z/VSE Version 4 Release 2 (z/VSE V4.2) is built on a heritage of ongoing refinement and innovation that spans more than four decades. It is designed to help protect and leverage existing investments in VSE information assets. z/VSE V4.2 is designed to address the needs of clients with growing core VSE workloads and/or those who wish to exploit Linux on System z for new, Web-based business solutions and infrastructure simplification.
z/VSE V4.2 exploits selected features of innovative IBM System z and IBM System Storage technology. It executes in z/Architecture mode only and supports 64-bit real addressing for selected system functions. z/VSE V4.2 is not designed to support 64-bit virtual addressing or allow 64-bit addressing for user applications.
z/VSE V4.2 supports IBM System z servers:
- IBM System z10 Enterprise Class (z10 EC)
- New: IBM System z10 Business Class (z10 BC)
- IBM System z9 Enterprise Class (z9 EC) and z9 Business Class (z9 BC)
- IBM eServer zSeries 990, 890, 900, and 800
It can run in basic mode (z900 and z800 only), in LPAR mode, or as a guest under z/VM V5.2 or later.
z/VSE V4.2 continues the z/VSE focus on scalability, security, service-oriented architecture (SOA), and hybrid solutions that exploit z/VSE and Linux on System z.
z/VSE V4.2 is designed to:
- Support up to 512 VSE tasks. That is two times the 255 task limit in z/VSE V4.1 and prior versions. Removing the task constraint may help VSE clients grow their CICS® workloads and consolidate their VSE systems, and may ease the migration from CICS/VSE® to CICS Transaction Server for VSE/ESA.
- Exploit up to 32 GB of processor storage. That is four times the 8 GB limit in z/VSE V4.1 and 16 times the limit in z/VSE V3.1 and VSE/ESA V2.
- Support the Parallel Access Volume (PAV) feature of DS8000, DS6000, and ESS series. PAV allows accessing an ECKD-type volume with multiple concurrent requests. PAV may result in a performance improvement compared to traditional I/O.
- Enable LDAP (Lightweight Directory Access Protocol) sign-on for z/VSE V4.2. A user ID and password can be authenticated using an LDAP server that is connected to z/VSE V4.2 via a TCP/IP network. z/VSE V4.2 provides an LDAP client only. An LDAP server on another platform is required. The use of "company-wide" user IDs connects z/VSE with the centralized management of user IDs. As a result, password rules and password renewal can be enforced via the LDAP server. For example, LDAP sign-on can overcome the previous limitation that z/VSE user IDs must be between 4 and 8 characters, and passwords are limited to 8 characters. Using LDAP sign-on, user IDs and passwords can both be up to 64 characters. LDAP authorization is designed to integrate z/VSE into "Identity Management Systems," such as IBM Tivoli® products, or systems based on the Microsoft® Active Directory.
- Support the SAN Volume Controller (SVC). In addition to IBM System Storage qualified for use with z/VSE FCP-SCSI support, VSE clients can now access the IBM System Storage disk subsystems and OEM SCSI disk devices supported by the SVC. SVC support offers more storage choices to clients and may help lower Total Cost of Ownership (TCO).
z/VSE V4.2 offers Midrange Workload License Charge (MWLC) pricing metrics, including a sub-capacity option, for IBM System z10 EC, z10 BC, z9 EC, and z9 BC servers. For a description of MWLC and sub-capacity pricing options, including applicable terms and conditions, restrictions, processes, and procedures, refer to Software Announcement 207-004, dated January 09, 2007.
z/VSE V4.2 is the preferred follow-on VSE product for clients with z/VSE V4.1, z/VSE V3, or VSE/ESA installed. You may choose to use the Fast Service Upgrade (FSU) process when migrating from z/VSE V4.1 or z/VSE V3.1.
This announcement fulfills the z/VSE Version 4 Release 2, Software Announcement 208-237, dated August 05, 2008, and contains additional details and content.
Note: Items mentioned in the following sections as being available for z/VSE V4.1 or z/VSE V3 may require the user to install additional PTFs. We recommend z/VSE V4.1.2 or later or z/VSE V3.1.3 or later with the latest recommended service level.
Offering scalability
Up to 512 VSE tasks
z/VSE V4.2 is designed to support up to 512 VSE tasks. That is two times the "old" 255 task limit and addresses several long-standing customer requirements. Clients having many partitions active are sometimes constrained by the 255 task limit in z/VSE V4.1, z/VSE V3.1, and VSE/ESA V2. This includes, for example, those with multiple CICS Transaction Server for VSE/ESA (CICS TS VSE/ESA) partitions, each running several subtasks. The additional tasks in z/VSE V4.2 may help clients grow CICS workloads or consolidate z/VSE systems. For some clients, additional tasks may help ease migration from CICS/VSE to CICS TS VSE/ESA. z/VSE V4.2 offers various options that allow clients to configure additional tasks according to their needs. The "more task" support can be activated system-wide or for specific applications. z/VSE V4.2 also provides a compatibility mode for applications that rely on the "old" 255 task limit.
32 GB of processor storage
z/VSE V4.2 is designed to exploit up to 32 GB of processor (real) storage. That is four times the 8 GB limit in z/VSE V4.1 (and 16 times the 2 GB limit in z/VSE V3 and VSE/ESA V2). z/VSE V4.2 helps exploit more of the large processor storage available on even the smallest System z9 servers. Clients with especially large z/VSE environments may experience lower paging rates. In fact, many z/VSE environments may be able to run without a page data set at all (the NOPDS option).
In z/VSE V4.2 control blocks have been moved at the end of real storage, thus reducing system's real storage requirements below 2 GB. More real storage below 2 GB is now available for applications that need storage to be fixed.
Parallel Access Volume (PAV)
PAV is an optional licensed feature of the IBM System Storage DS8000 and DS6000, and IBM TotalStorage® ESS series. It enables a single System z server to simultaneously process multiple I/O operations to the same volume. This can help significantly reduce device queue delays and provide enhanced throughput.
Concurrent processing of I/O operations is achieved by defining multiple logical addresses per physical volume (so-called "base" and "alias" volumes). The PAV configuration must be done both in the DS8000, DS6000, or ESS and the System z server. It can then be exploited by the operating system. PAV enables multiple jobs within a single z/VSE image to transfer data to or from the same physical volume in parallel. When accessing a volume with PAV support active, read operations are executed simultaneously as well as write operations to different extents on the volume. PAV may improve throughput when accessing large volumes. This may allow clients to use, for example, one large volume with one base and two aliases rather than three smaller volumes without PAV support.
Clients have the flexibility to dynamically activate and deactivate PAV processing in z/VSE. The PAV support in z/VSE V4.2 is also designed to distribute I/O traffic to available base and alias volumes and do load balancing. Clients may also want to consolidate their volumes to use fewer large volumes instead of more small ones, which gives them the flexibility to add more devices.
For more information on the PAV feature, refer to
- http://www-03.ibm.com/systems/storage/disk/index.html
Note: This function will not be available at z/VSE V4.2 General Availability. The function is planned to be delivered later via PTF. If you plan to use this function, please check the z/VSE Web site after GA for the latest status.
CPU balancing
z/VSE V4.2 is designed to enable CPU balancing. When CPU balancing is enabled, the z/VSE Turbo Dispatcher uses only the number of CPUs needed for the current workload. Clients can activate or deactivate CPU balancing dynamically. Interval and threshold values allow you to tune CPU balancing depending on your workloads. CPU balancing may reduce multiprocessing overhead.
Exploitation of IBM System z and System Storage technology
New: OSA-Express3 - a new family of LAN adapters
Open Systems Adapter-Express3 features are exclusive to IBM System z10. This new generation of System z LAN adapters is designed to help reduce latency, provide increased throughput, and deliver double the port density.
These features are available:
- OSA-Express3 Gigabit Ethernet (GbE) SX and LX
- OSA-Express3-2P GbE SX (z10 BC)
- OSA-Express3 10 GbE SR and LR
- OSA-Express3 1000BASE-T Ethernet
- OSA-Express3-2P 1000BASE-T Ethernet (z10 BC)
The OSA-Express3 features support the following environments:
CHIPID OSA-Express3 Purpose / Traffic
type feature
OSC 1000BASE-T OSA-Integrated Console Controller (OSA-ICC)
for TN3270E and non-SNA DFT 3270
emulation
OSD 1000BASE-T Queued Direct Input/Output (QDIO) for
GbE TCP/IP traffic
10 GbE
OSE 1000BASE-T Non-QDIO mode for SNA/APPN/TCP/IP traffic
OSN 1000BASE-T OSA Express for NCP
GbE
- Support for OSA-Express3 features is also available with z/VSE 3.1 and later.
- The OSA-Express3 Gbe and OSA-Express3 1000BASE-T features have two ports per PCI-E adapter. When configured as CHPID type OSD, z/VSE V4.1 or later is required to exploit both ports. With z/VSE V3.1 only one port on each PCI-E adapter can be used.
IBM System Storage SAN Volume Controller
The IBM System Storage SAN Volume Controller (SVC) comprises the IBM System Storage SAN Volume Controller Storage Engine 2145 and IBM System Storage SAN Volume Controller Software V4.2. The SVC is designed to handle device-specific requirements for whatever collection of disk storage devices a client has attached to the SVC. The SVC can be attached to a storage network to provide a virtualized pool of storage shared by all hosts. It is designed to help reduce complexity and cost of storage and offers enhanced copy services as well. Copy services are controlled by the SVC software, not by the z/VSE operating system.
z/VSE V4.2 support for the SVC allows z/VSE to access FCP-SCSI disks in IBM System Storage disk subsystems, including DS8000, DS6000, DS4000tm, and ESS series, as well as disk subsystems from other manufacturers that are supported by the SVC. z/VSE supports the SVC through z/VSE's SCSI device driver. In addition to IBM System Storage qualified for use with z/VSE FCP-SCSI support, clients can now access any FCP-SCSI disk device supported by the SVC.
z/VSE V4.2 SVC support offers more storage choices to clients. More choices plus better storage utilization may help lower Total Cost of Ownership (TCO).
The list of supported hardware, device driver, and firmware levels can be found at
- http://ibm.com/systems/storage/software/virtualization/svc/interop.html
IBM System Storage DS8000 FlashCopy® SE (Space Efficient)
z/VSE V4.2 is designed to support IBM FlashCopy SE, an optional feature of the DS8000 series. The FlashCopy SE feature allocates storage space on an "as-needed" basis by using space on a target volume only when it actually copies tracks from the source to the target volume. The IBM FlashCopy SE capability can lower the amount of storage needed, and help lower costs by significantly reducing disk capacity needed for copies.
Note: This function will not be available at z/VSE V4.2 General Availability. The function is planned to be delivered later via PTF. If you plan to use this function, please check the z/VSE Web site after GA for the latest status.
New: IBM System Storage TS1130 Tape Drive
IBM System Storage TS1130 Tape Drive Models E06 and EU6 (machine type 3592) are the third generation of IBM's highly successful 3592 Enterprise Tape Drives. The TS1130 3592 Model EU6 is available only as an upgrade to the TS1120 3592 Model E05 Tape Drive. The TS1130 Tape Drive is designed to provide higher levels of performance, reliability, and cartridge capacity than the TS1120 Model E05 Tape Drive.
The TS1130 Tape Drive also supports drive-based data encryption to help protect your data.
For details see Hardware Announcement 108-493, dated July 15, 2008.
z/VSE V4.2 is designed to support the TS1130 Tape Drive. Systems Managed Encryption with the TS1130 Tape Drive will require the Encryption Key Manager component running on another operating system other than z/VSE.
The usage of the TS1130 encryption capabilities is identical to the TS1120 usage.
When z/VSE executes as a guest under z/VM 5.2 or later, PTFs for APAR VM64459 for the VM Control Program will be required. PTFs for APAR VM64458 will be required for the RMS component of DFSMS/VMtm FL221 for environments where RMS is required.
z/VM's guest toleration support will allow attachment of the TS1130 to the z/VSE system including z/VSE access to the drive's encryption capabilities.
IBM System Storage TS3400 Tape Library
z/VSE V4.2 supports the TS3400 Tape Library as an automatic cartridge loader operating in auto mode. It can be attached using the IBM System Storage TS1120 Tape Controller. This support fulfills a Statement of Direction in Hardware Announcement 107-190, dated April 18, 2007.
Note: The support is also available with z/VSE 3.1 and later.
IBM System Storage TS7700 Virtualization Engine
New: z/VSE is designed to exploit the Bulk Volume Information Retrieval (BVIR) function. The BVIR function of the TS7700 Virtualization Engine subsystem is designed to capture and maintain a large amount of information about the state and operational aspects of the resources within the TS7700.
Security enhancements
Lightweight Directory Access Protocol (LDAP)
LDAP sign-on support enables users to sign on to z/VSE using long, company-wide user IDs and passwords. User IDs and passwords can be authenticated using an LDAP server that is connected to z/VSE V4.2 via a TCP/IP network. Use of "company-wide" user IDs connects z/VSE with the centralized management of user IDs. As a result, password rules and password renewal can be enforced via the LDAP server. For example, LDAP sign-on can overcome the previous limitation that z/VSE user IDs must be between 4 and 8 characters, and passwords are limited to 8 characters. Using LDAP sign-on, user IDs and passwords can both be up to 64 characters. Using LDAP authorization is designed to integrate z/VSE into "Identity Management Systems," such as IBM Tivoli products, or systems based on the Microsoft Active Directory.
z/VSE V4.2 provides an LDAP client only. An LDAP server on another platform is required.
Basic Security Manager (BSM) enhancements
The Basic Security Manager has been enhanced to provide improved auditing of resource access. Logging is now possible on access level like read or update. BSM also supports logging of security relevant BSTADMIN commands. These enhancements allow the system administrator to monitor modifications to security definitions.
SOA security enhancements
Transport layer security secures the network communication between the communication partners by encrypting the data that is being transmitted over the network. A SOAP message can be sent via multiple servers (hops). Connections between hops can use different transport security methods or may even use no transport security at all.
Transport security does not span across multiple hops. This means any intermediate hop may be able to look at the message. To achieve end-to-end security, you need to use message layer security.
z/VSE 4.2 adds support for:
- Secure Sockets Layer (SSL/TLS) for HTTP communication when VSE is acting as client or server
- Transport Layer Authentication using HTTP basic password or SSL client authentication
- Message Layer Authentication using UsernameToken with password or certificate
IBM System Storage TS1120 Tape Drive (3592 Model E05) encryption re-keying support
z/VSE V4.2 is designed to provide encryption re-keying support. Re-keying provides the capability to re-encrypt the data key of an already encrypted tape cartridge.
CP Assist for Cryptographic Function (CPACF)
CPACF is a no-charge optional feature of System z10 EC, z10 BC, z9, z990, and z890 servers. It provides an "on processor" function designed to accelerate symmetric cryptographic operations. CPACF on z990 and z890 servers provides DES and T-DES (triple DES) acceleration. CPACF on z9 servers adds Advanced Encryption Standard (AES) 128-bit key support. z10 enhancements include AES for 256-bit keys.
z/VSE V4.2 is designed to support SSL using also AES for 256-bit keys for a stronger encryption. TCP/IP for VSE/ESA is designed to transparently use AES for 256-bit keys. If the hardware is not available, the operations are performed by software. z/VSE V4.2 e-business Connectors support AES for 256-bit keys in addition to AES-128, DES, and T-DES (triple DES) encryption and decryption.
As with other features with sensitive security implications, depending on the geographic location, U.S. Export/Import restrictions may apply.
Note: This function is also available with z/VSE V4.1.
Dynamic change of cryptographic processors
The z10 EC and z10 BC allow addition or removal of cryptographic processors (Crypto Express2) without reactivating the logical partition. z/VSE V4.2 is designed to dynamically update its cryptographic configuration when running in LPAR mode, giving you more flexibility.
Encryption Facility for z/VSE (EF for z/VSE) V1.1
EF for z/VSE is designed to exploit the powerful encryption capabilities of IBM System z to help you securely and efficiently protect data. EF for z/VSE is an optional, priced feature of VSE Central Functions V8 (z/VSE V4) and is eligible for MWLC pricing. The data format of EF for z/VSE V1.1 is compatible with Encryption Facility for z/OS® V1.1 or later.
EF for z/VSE requires CPACF. EF for z/VSE gives you another encryption option and complements z/VSE support for the TS1130 / TS1120 encrypting tape drives. The TS1130 / TS1120 are the preferred solution for high-volume backup/archive applications. EF for z/VSE is designed to allow secure exchange of encrypted data with other locations within your company and with business partners, suppliers, and customers.
For more information about the z/VSE V4.2 content, refer to Software Announcement 208-237, dated August 05, 2008.
Back to top
z/VSE V4.2 is capable as of October 24, 2008, when used in accordance with IBM's associated documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it. Please note that IBM assumes that Section 508 applies only to normal and routine end-user operations, and not to setup and service functions.
Section 508 of the U.S. Rehabilitation Act
z/VSE V4.2 is capable as of October 24, 2008, when used in accordance with IBM's associated documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it.
Back to top
Refer to z/VSE V4.2 Software Announcement 208-237, dated August 05, 2008.
Back to top
- z/VSE V4.2 is planned to be the last release to offer CICS/VSE V2.3.
Beginning with VSE/ESA V2.4 (June 1999), IBM has delivered CICS/VSE V2.3 together with CICS Transaction Server for VSE/ESA V1.1 (CICS TS VSE/ESA) at no additional charge. This 'coexistence' packaging continues with z/VSE V4.2. However, CICS/VSE and DL/I V1.10 will not be included in any future version or release of z/VSE.
Recent improvements, including BSM security enhancements in z/VSE V3 and additional VSE tasks in z/VSE V4.2, may help reduce inhibitors to migration.
- IBM also plans to deliver an extension to Rational® Business Developer that enables the generation of EGL as COBOL source that can be compiled and deployed to z/VSE in fourth quarter 2008. Code can be deployed as traditional 3270 CICS applications, traditional batch applications, or programs capable of being invoked from an EGL Web front-end or EGL service, which can be deployed on a distributed application server. A runtime component, comparable to IBM Rational COBOL Runtime for zSeries, provides the required libraries for these programs running in z/VSE. This new offering helps deliver Web 2.0, SOA, and Web solutions for z/VSE.
- IBM intends to deliver a new version of the WebSphere® MQ (formerly known as MQSeries®) product for the z/VSE platform. In response to specific customer requirements, the new features planned for this version include enhanced manageability, in addition to improved interoperability when connecting to current levels of WebSphere MQ queue managers on both distributed and mainframe platforms. Performance improvements are also planned for inclusion in this new version.
The information on the new product is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information on the new product is for informational purposes only and may not be incorporated into any contract. The information on the new product is not a commitment, promise, or legal obligation to deliver any material, code or functionality. The development, release, and timing of any features or functionality described for our products remains at our sole discretion.
All statements regarding IBM's plans, directions, and intent are subject to change or withdrawal without notice.
Hardware and software support services
SmoothStart/installation services
IBM SmoothStarttm and Installation Services are not provided.
Back to top
Refer to Software Announcement 207-004, dated January 09, 2007 (Midrange Workload License Charges for z/VSE V4).
Back to top
Program Program
number name
5609-ZV4 z/VSE Version 4.2
5686-CF8 VSE Central Functions Version 8.2
Business Partner information
If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld® ID and password are required (use IBM ID).
- https://www.ibm.com/partnerworld/mem/sla.jsp?num=208-323
IBM z/VSE Version 4 Release 2 product content
z/VSE Version 4 Release 2 base programs
The following is a complete list of z/VSE Version 4 Release 2 base programs, including their release/modification levels.
Note that z/VSE is the successor to IBM's VSE/ESA product and that many products and functions supported on z/VSE may continue to use VSE/ESA in their product names.
Version/
Release/ Program
Program name Mod number Notes
z/VSE Central Functions 8.02.00 5686-CF8 (1)
High Lev Assem z/OS, z/VM, z/VSE 1.06.00 5696-234 (1)
VSE/EREP 3.05.00 5656-260 (2)
VSE/ICKDSF 1.17.00 5747-DS2 (2)
CICS Transaction Server for
VSE/ESA 1.01.01 5648-054
CICS/VSE 2.03.00 (3)
ACF/VTAM for VSE/ESA 4.02.00 5686-065
- Client/Server (CS)
- Multi Domain (MD)
- Inter Enterprise (IE)
DITTO/ESA for VSE 1.03.00 5648-099
TCP/IP for VSE/ESA 1.05.00 5686-A04
- Application Pak
- NFS Feature (4)
- GPS Feature (4)
DB2 Server for VSE and VM 7.05.00 5697-F42
- DataPropagatortm 7.05.00
DB2 Client Edition for VSE 7.05.00 5697-F42
Note: (1) Mandatory product, not selectable.
All others are optional. Some may have
commercially available alternatives.
(2) No-charge product, not selectable.
(3) No-charge product as part of CICS TS (5648-054).
Also see the Statement of Direction in this document.
(4) NFS/GPS require the Application Pak.
z/VSE Version 4 Release 2 optional programs
The following is a complete list of z/VSE Version 4 Release 2 optional programs, including their release/modification levels.
Version/
Release/ Program
Program name Mod number Notes
Optional z/VSE Base Features:
Encryption Facility for z/VSE 1.01.00 5686-CF8
HLASM Tool Kit 1.06.00 5696-234
DITTO/ESA for VSE, VM Option 1.03.00 5648-099
ACF/VTAM Version 4 VM Options 4.02.00 5686-065
- Client/Server (CS)
- Multi/Domain (MD)
- Inter/Enterprise (IE)
ACF/VTAM APPC for VM VM-format
DB2 Server for VSE and VM 7.05.00 5697-F42
- Data Restore Feature
- Control Center Feature
- QMFtm for VSE
- QMF for Windows
DB2 Server for VSE Client Edition 7.05.00 5697-F42
System Control and Networking:
VSE/ACLR 1.02.01 5746-XE7
Database and Utilities:
DL/I VSE 1.11.00 5746-XX1
CICSVR/VSE 1.02.00 5686-011
DFSORT/VSE 3.04.00 5746-SM3
DL/I DOS/VS 1.10.00 5746-XX1 (1)
Network Control - Current:
ACF/SSP 4.08.01 5686-064
ACF/NCP for IBM 3745 7.08.01 5648-063
X.25 NPSI for ACF/NCP Version 7 3.09.00 5688-035
EP V1 for ACF/NCP Version 7 1.14.00 5735-XXB
Languages and Compilers:
IBM COBOL for VSE - full function 1.01.00 5686-068
IBM COBOL for VSE - alt. function 1.01.00 5686-068
IBM PL/I for VSE - full function 1.01.00 5686-069
IBM PL/I for VSE - alt. function 1.01.00 5686-069
IBM C for VSE/ESA - full function 1.01.00 5686-A01
IBM C for VSE/ESA - alt. function 1.01.00 5686-A01
CCCA for VSE 2.01.00 5686-A07
VisualAge Generator Server 1.02.00 5648-B02
DOS/VS RPG II 1.03.00 5746-RG1
Application Development:
MQSeries for VSE/ESA 2.01.02 5686-A06
SDF II 1.06.00 5746-XXT
Business Professional Support
GDDM VSE 3.02.00 5686-057
GDDM IMD 2.01.03 5668-801
GDDM PGF 2.01.03 5668-812
GDDM IVU 1.01.03 5668-723
Advanced Function Printing:
PSF/VSE Comp. Fonts Base 2.02.01 5686-040
AFP Font Collection S/390® 2.01.01 5648-B33
- incl. fonts
PPFA/370 1.01.00 5688-190
OGL/370 1.01.00 5688-191
Note: (1) Also see the Statement of Direction in this document.
All statements regarding IBM's plans, directions, and intent are subject to change or withdrawal without notice.
Back to top
Specified operating environment
Hardware requirements
z/VSE Version 4 Release 2 will operate on:
Guest under
Basic LPAR z/VM 5.2
IBM System z server Mode Mode or later
IBM System z10 Enterprise Class x x
IBM System z10 Business Class x x
IBM System z9 Enterprise Class x x
IBM System z9 Business Class x x
IBM eServer zSeries 990 x x
IBM eServer zSeries 890 x x
IBM eServer zSeries 900 x x x
IBM eServer zSeries 800 x x x
x: supported
Hardware-assisted asymmetric key encryption (RSA only) requires:
- Crypto Express2 (in either coprocessor or accelerator mode) on z10 EC, z10 BC, z9 EC, and z9 BC.
- Crypto Express2 in coprocessor mode or PCICA on z990 and z890 servers.
- PCICA on z900, z800, z990, and z890 (PCICA is not available on z10 EC, z10 BC, z9 EC, and z9 BC servers).
Hardware-assisted symmetric key encryption requires the CPACF feature on a:
- z10 EC, z10 BC, z9 EC, z9 BC, z990, or z890 server for DES, T-DES
- z10 EC, z10 BC, z9 EC or z9 BC server for AES-128
- z10 EC, or z10 BC for AES-256
Software requirements
For a complete list of requirements refer to Software Announcement 208-237, dated August 05, 2008.
Compatibility
Compatibility aspects include:
- z/VSE V4 operates in z/Architecture mode only.
- z/VSE V4.2 is designed so that programs running on VSE/ESA V2.7, z/VSE V3.1, or z/VSE V4.1 that use official interfaces will be able to run unchanged with z/VSE V4.2.
- The German and Spanish national language versions have been dropped with z/VSE V4.1. However, the Japanese national language version continues to be available with z/VSE V4.2. The optional feature GPS (shipped with TCP/IP for VSE/ESA) does not support Double Byte Character Set (DBCS) printing.
- The Label Area can no longer reside on a physical disk. The IPL DLA statement will be ignored.
- z/VSE V4.2 is shipped with a single supervisor, $$A$SUPI, only. Starting with z/VSE V4.1, supervisor generation has been dropped.
- The support for 'up to 512 VSE tasks' has to be enabled explicitly. A compatibility mode is provided for applications that rely on the 'old' 255 task limit.
- If initial installation is performed, the ACF/VTAM 31-bit I/O buffer support is enabled. It might be necessary to increase the number of copy blocks.
- z/VSE V4.2 product is no longer delivered on 3480 tape cartridges.
Limitations
Limitations when using the FSU process:
- Fast Service Upgrade (FSU) to z/VSE V4.2 is possible from z/VSE V3.1 and z/VSE V4.1 for English and Japanese versions. The FSU process supports two releases only.
- If your VSE system is a German or Spanish version, FSU is not possible. You have to do initial installation to upgrade to an English or Japanese version of z/VSE V4.2.
- Users migrating from VSE/ESA V2.4 or later can either FSU to the next possible release prior to FSU to z/VSE V4.2 or do an initial installation.
- Users migrating from a release prior to VSE/ESA V2.4 must use initial installation.
- If ACF/VTAM 31-bit support is not enabled on your current system, you have to enable it explicitly after FSU to z/VSE V4.2. It might be necessary to increase the number of copy blocks.
Performance considerations
The overall performance of z/VSE Version 4 Release 2 depends on the individual hardware and software components and on the specific environment and setup parameters.
In general, the overall CPU requirement of z/VSE V4.2 is similar to that of z/VSE V4.1. This applies as long as the same environment is used (for example, Batch or CICS TS for VSE/ESA V1.1.1) without exploitation of new functions. Actual user experience may vary.
For more information on z/VSE Version 4 Release 2 performance, visit the z/VSE home page at
- http://www.ibm.com/servers/eserver/zseries/zvse/
User group requirements
This announcement addresses or partially addresses requests from one or more of the worldwide user group communities. Groups include WAVV, COMMON, COMMON Europe, Guide Share Europe (GSE), InterAction (Australia/New Zealand), Japan Guide Share (JGS), and SHARE Inc. Requirements satisfied include:
MR1221061922 - More VSE tasks
MR1221064928
MR0503065250
MR1021053631
MR0529064738 - Keep time stamp of modules in IJSYSRS.SYSLIB
during indirect service
WAVV200633 - z/VSE Security (BSM & ESM) integration with LDAP
MR0529061916
MR0228066651 - BSM Enhancements
MR0322045750 - Secure usage of IDCAMS SNAP function
MR0623046252 - Restore cross-reference listing
MR0703023724 - Produce more information for VSAM Open Error x'A8-168
MR0725057043
WAVV200271
WAVV299525
MR092906665 - IDCAMS SNAP support for NOCOPY option
MR0608073218
MR0723072533 - Customize Power JECL for MILA4VSAM
WAVV200711
MR1101054827 - Prevent Corruption of Catalog due to Removal of
Inadvertently Added Duplicate Candidate Volume
MR0623046252 - Add a way to print the contents of a tape
created by IDCAMS BACKUP
MR0905072610 - VSAM Extent Allocation Vendor Exit
MR0322045750 - Secure usage IDCAMS SNAP function
MR1011073043 - VSE/POWER: PDELETE based on age
WAVV200714
MR0704037138 - Provide DB2® Client
MR1010075339 - Encryption of backup tapes
MR0131075641 - Confirm delete in security dialog
MR0619071756 - LE/VSE interface based on MGCRE
Planning information
Customer responsibilities
Fast Service Upgrade
The Fast Service Upgrade (FSU) process is available for users migrating to z/VSE V4.2 from z/VSE V4.1 and z/VSE V3.1.
Exception: z/VSE V3.1 users with a German or Spanish version can't use the FSU process, since the German and English national language versions are no longer available since z/VSE V4.1.
Status of z/VSE V3.1
End of service has been announced for z/VSE V3.1 and will be effective July 31, 2009.
Status of z/VSE V4.1
No end of service has been announced for z/VSE V4.1 as of October 21, 2008.
The most current status of z/VSE V3.1 and z/VSE V4.1 marketing and support can be found on the z/VSE Web site at
- http://www-03.ibm.com/servers/eserver/zseries/zvse/about/status.html
This information is provided for planning purposes only and is not a commitment by IBM. IBM plans are subject to change without notice at any time.
No longer available with z/VSE Version 4 Release 2
Software support no longer available with z/VSE V4.2:
- The base product VSE/OLTEP will no longer be shipped.
- z/VSE V4.2 is no longer delivered on a 3480 tape cartridge.
- No Optional Source Material will be available with z/VSE V4.2.
Further information on the status of z/VSE and related programs can be found at
- http://www.ibm.com/servers/eserver/zseries/zvse/
TCP/IP for VSE/ESA
Each feature of TCP/IP for VSE/ESA (Application Pak, NFS, GPS) requires a unique user access key. The license order for TCP/IP for VSE/ESA can be placed either together with any other program with the z/VSE V4.2 product set or alone at a later point in time.
SSL for VSE is also key protected and only usable with the key for the Application Pak. If you use a product key that allows you to run TCP/IP in demonstration mode only, you cannot use SSL for VSE.
The user access keys will be generated and delivered automatically from IBM whenever an order is placed for one of these features.
Customers who do not wish to use TCP/IP for VSE/ESA from IBM are requested to run product delete jobs (that are provided with z/VSE V4.2) after system installation, to delete the product from their system.
Note: It is suggested that customers who have licensed "TCP/IP for VSE" from a third-party vendor check which Service Pack, if any, needs to be installed. Customers who have licensed "TCP/IP for VSE" from a third-party vendor should read supplementary information, if available. PRODUCT ACCESS KEYS FROM IBM AND THIRD-PARTY VENDORS ARE DIFFERENT AND ARE NOT INTERCHANGEABLE.
DB2 Server for VSE and VM Version 7 Release 5, DB2 Server for VSE Client Edition Version 7 Release 5
DB2 Server for VSE and VM and DB2 Server for VSE Client Edition use an access/usage protection method that requires a password key to enable the software function. The password key will be generated and delivered automatically from IBM when an order is placed for DB2 Server for VSE and VM or DB2 Server for VSE Client Edition.
ACF/VTAM for VSE/ESA Version 4 Release 2
ACF/VTAM for VSE/ESA V4.2 uses an access/usage protection method that requires a password key to enable the software function. The following types may be ordered:
- Client/Server (CS)
- Multi Domain (MD)
- Inter Enterprise (IE)
The password key will be generated and delivered automatically from IBM accordingly when an order is placed for ACF/VTAM for VSE/ESA V4.2.
Software key management
In exceptional cases (for example, off-line situations), it may be necessary to contact the IBM Registration Center by telephone, fax, mail, or e-mail as appropriate. Please note, the IBM Registration Center cannot handle product/license orders. You may contact them only if you already have a license for your software program.
Mail: WW Customer Support
IBM - ISC, Customer Fulfillment
Sortemosevej 21
3450 Alleroed
Denmark
Telephone: - From Australia, please call 1-800-992-402
- From Hong Kong, Malaysia, New Zealand, South Korea
and China, please call +800-539-274-26
- From all other countries, please call our
non toll-free number (+45) 48101521
Fax: +45 4814 0391
E-mail: speckeys@dk.ibm.com
Installability
The Fast Service Upgrade (FSU) process is available for users migrating from z/VSE Version 4 Release 1 or z/VSE Version 3 Release 1.
Note: You cannot use the FSU process to upgrade to z/VSE V4.2, if your current system is a z/VSE V3.1 German or Spanish version.
Initial installation of z/VSE Version 4 Release 2 is possible on the following disk types:
- 3380
- 3390
- FBA (FBA also includes FCP-attached SCSI disks)
Packaging
Depending on the order, z/VSE Version 4 Release 2 will be packaged and delivered either:
- On three tape cartridges (of type 3590 or 3592) containing:
- z/VSE Base (including z/VSE Base products)
- z/VSE Extended Base
- DB2 Server for VM & VSE Help Text
- On CD-ROM, containing:
- DB2 Server for VM & VSE Help Text
- ReadMe File
- z/VSE Base (including z/VSE Base products)
- z/VSE Extended Base
- Through electronic delivery (via ShopzSeries) to be downloaded, containing:
- z/VSE Base (including z/VSE Base products)
- z/VSE Extended Base
- Help Text
- ReadMe File
Depending on the order, the package will contain one or more additional cartridges for the z/VSE Version 4 Release 2 optional programs, stacked one after the other on the medium.
Program directories and the publication entitlement sets of the ordered z/VSE base and optional programs will be shipped with the z/VSE package. The Program Directory for z/VSE Version 4 Release 2 has the following IBM form number: GI11-2698.
TCP/IP for VSE/ESA: TCP/IP for VSE/ESA is shipped on the z/VSE Version 4 Release 2 base tape and is installed during the standard z/VSE V4.2 installation.
TCP/IP for VSE/ESA will be shipped enabled for demo mode only. This allows you to test the entire function set on your z/VSE V4.2 system in a functionally limited way (not suited for any production purposes). The different features must be enabled via user access keys.
SSL for VSE is also key protected and only usable with the key for the Application Pak. It cannot be used in demo mode.
The TCP/IP for VSE/ESA documentation is available on the z/VSE Version 4 Release 2 DVD (SK3T-8348), or from the Internet.
Further information: For further information, refer to the VSE home page at
- http://www.ibm.com/servers/eserver/zseries/zvse/
Security, auditability, and control
The announced programs use the security and auditability features of the operating system software. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
Back to top
Order VM SDO and VSE SIPO through the Internet
ShopzSeries provides an easy way to plan and order System z software upgrades. This now includes VM and VSE. Using ShopzSeries, you can quickly generate orders for VM SDOs and VSE SIPOs. Additionally, ShopzSeries will ensure your order is technically correct (that is, ensures any corequisite or prerequisite or incompatibility conditions are resolved to ensure timely order placement and processing). ShopzSeries is available in the United States and several countries in Europe. In countries where ShopzSeries is not available yet, contact your IBM representative (or IBM Business Partner) to handle your order via the traditional IBM ordering process. For more details and availability, visit the ShopzSeries Web site at
- http://www.ibm.com/software/ShopzSeries
New licensees
For ordering information on the base program, IBM z/VSE Version 4 Release 2 refer to Software Announcement 208-237, dated August 05, 2008.
Orders for new licenses can be placed now. When z/VSE Version 4.2 is available, z/VSE V4.1 will no longer be available. As of the availability of z/VSE V4.2, 3480 media will no longer be selectable.
Registered customers can access IBMLinktm for ordering information and charges.
New users of z/VSE V4.2 should specify:
Type: 5609 Model: ZV4 (SIPO SPO)
Type: 5686 Model: CF8 (CF)
Type: 5686 Model: 065 (ACF)
Type: 5648 Model: 099 (DITTO)
Type: 5696 Model: 234 (HLASM)
Type: 5747 Model: DS2 (ICKDSF)
Type: 5656 Model: 260 (EREP)
Type: 5686 Model: A04 (TCPIP)
Type: 5648 Model: 054 (CICS)
Type: 5697 Model: F42 (DB2)
Unlicensed documentation
Unlicensed documentation within the z/VSE Version 4 Release 2 library is available as Adobe® PDF files, as BookManager® files, or partially as printed books. They have been defined as either "Basic" or "Optional."
- Basic z/VSE Version 4 Release 2 publications
All z/VSE V4.2 publications are shipped in softcopy format on DVD when you order the z/VSE V4.2 base product. Therefore you will get only the following hardcopy documentation when you receive a z/VSE V4.2 system:
VSE Collection DVD SK3T-8348
Program Directory for z/VSE V4.2 GI11-2698
z/VSE Release Guide SC33-8300
Additionally you will receive some other Program Directories, Memo to Licensees, and Programming Specifications depending on your z/VSE V4.2 order.
- Optional z/VSE Version 4 Release 2 publications
Optional publications are supplied only in PDF or BookManager format with z/VSE Version 4 Release 2. Some of these publications have printed versions. They can be ordered separately for an additional fee using the specific publication number through the IBM Publications Center at
- http://www.ibm.com/shop/publications/order
The Publications Center is a worldwide central repository for IBM product publications and marketing material. Extensive search facilities are provided, as well as payment options via credit card. Furthermore, a large number of publications are available online in various file formats, which can currently be downloaded free of charge.
Adobe PDF files: Publications that are available in PDF format are provided on the VSE Collection DVD, SK3T-8348 (supplied with z/VSE V4.2 at no additional charge), or from the IBM Publications Center at
- http://www.ibm.com/shop/publications/order
You can view a PDF file using the Adobe Reader, which is available free from the Adobe Web site at
- http://www.adobe.com
You can also print the entire publication or just the section in which you are interested.
BookManager files: Publications that are available in BookManager format are provided on the VSE Collection DVD, SK3T-8348 (supplied with z/VSE V4.2 at no additional charge), or from the IBM Publications Center at
- http://www.ibm.com/shop/publications/order
The BookManager files can be read by either BookManager READ (a separately orderable product) or IBM Softcopy Reader (supplied on the DVD).
Printed books: All of the z/VSE V4.2 publications are available in softcopy form on the VSE Collection DVD, SK3T-8348 (supplied with z/VSE V4.2 at no additional charge). If some books are still available in hardcopy format you can order these books for an additional fee from the IBM Publications Center at
- http://www.ibm.com/shop/publications/order
z/VSE Version 4 Release 2 Library: The following list shows publications that are available with z/VSE V4.2 in hardcopy format. It also shows softcopy publications that have been updated with z/VSE V4.2. Softcopy publications that have not been updated but are available with z/VSE V4.2 can be found on the DVD.
Order Format
Title number PDF BKM Hardcopy
VSE Collection DVD SK3T-8348 X
z/VSE LPS (Licensed Program Spec.) GC33-8317 X
TCP/IP LPS GC33-6594 X
DL/I VSE LPS GH24-5031 X
VSE/ACLR LPS GH12-5241 X
DOS/VS RPG II LPS GC33-6029 X
Program Directory for z/VSE V4.2 GI11-2698 X
z/VSE Release Guide SC33-8300 X X X
z/VSE Planning SC33-8301 X X
z/VSE Installation SC33-8302 X X
z/VSE System Upgrade and Service SC33-8303 X X
z/VSE Administration SC33-8304 X X
z/VSE System Control Statements SC33-8305 X X
z/VSE Messages and Codes Vol1 SC33-8306 X X
z/VSE Messages and Codes Vol2 SC33-8307 X X
z/VSE Messages and Codes Vol3 SC33-8308 X X
z/VSE Operation SC33-8309 X X
z/VSE e-Business Connectors
Users Guide SC33-8310 X X
z/VSE Networking Support SC33-8311 X X
z/VSE Guide to System Functions SC33-8312 X X
z/VSE Diagnosis Tools SC33-8313 X X
VSE/POWER Admin. and Operation SC33-8314 X X
VSE/VSAM Commands SC33-8315 X X
VSE/VSAM User's Guide and
Application Programming SC33-8316 X X
VSE/ICCF Administration and Operation SC33-8329 X X
TCP/IP for VSE/ESA V1R5.0 -
IBM Program Setup and Supplementary
Information SC33-6601 X X
LE for z/VSE Debugging Guide
and Run-Time Messages SC33-6681 X X
LE for z/VSE Customization Guide SC33-6682 X X
LE for z/VSE Programming Guide SC33-6684 X X
LE for z/VSE Programming Reference SC33-6685 X X
LE for z/VSE C Run-Time Programming
Guide SC33-6688 X X
LE for z/VSE C Run-Time Library
Reference SC33-6689 X X
LE for z/VSE Writing ILC
Applications SC33-6686 X X
Displayable softcopy publications
All unlicensed online books are also available on DVD SK3T-8348, the VSE Collection.
The VSE Collection contains libraries for most of the products that run on z/VSE Version 4 Release 2. The VSE Collection will be available at general availability of the z/VSE Version 4 Release 2 product. For a list of kit contents, contact your IBM Business Partner or IBM representative.
One copy of the DVD Collection Kits will be shipped automatically with the product at no additional charge. Additional copies of the DVD Collection Kit must be ordered separately for a fee from the IBM Publications Center at
- http://www.ibm.com/shop/publications/order
The online books can be used with the BookManager READ licensed programs in any of the READ-supported environments.
You may now use the SoftCopy Librarian (SCL) to obtain and manage bookshelves over the Internet, from the IBM PUBLIB Web site, as well as from other Web sites that provide support for the SoftCopy Librarian.
Version 4 of SoftCopy Librarian is included on all collection kits for the IBM Online Library. This free program improves softcopy management on a z/OS or OS/390® host or server, as well as on LANs and workstations. It runs on Windows® 2000 and Windows XP. For an introduction, refer to the SoftCopy Librarian chapter in Installing, Managing, and Using the Online Library (GC31-8311), which is available as INSTALL.TXT (for file viewers), INSTALL.PDF (printable file), INSTALL.BOO (for BookManager readers), and INSTALL.HTM (for Web browsers) in the root directory of this VSE softcopy collection.
Terms and conditions for use of the machine-readable files are shipped with the files.
Source file publications
z/VSE V4.2 manuals are not offered in source file form.
Licensed documentation
z/VSE V4.2 base programs
Microfiche material is no longer offered. Viewing Program Listings (VPL) online has replaced the need for microfiche. With the VPL system, entitled users all around the world are able to view both Program Temporary Fix (PTF) and base program listings electronically, 24 hours a day. VPL can be accessed via ServiceLink and DialIBM. For details, ask your IBM representative, or an IBM Business Partner.
z/VSE V4.2 optional programs
May be available, as announced, with the individual programming announcements.
Subsequent updates (technical newsletters or revisions between releases) to the publications shipped with the product will be distributed to the user of record for as long as a license for this software remains in effect. A separate publication order or subscription is not needed.
Back to top
IBM Operational Support Services - SupportLine
Yes
Back to top
Current charges are unaffected by this announcement.
Back to top
IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a Web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.
The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.
The Electronic Service Agenttm is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.
To learn how Electronic Services can work for you, visit
- http://www.ibm.com/support/electronic
Back to top
To order, contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner.
Identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).
Phone: 800-IBM-CALL (426-2255)
Fax: 800-2IBM-FAX (242-6329)
Internet: callserv@ca.ibm.com
Mail: IBM Teleweb Customer Support
ibm.com® Sales Execution Center, Americas North
3500 Steeles Ave. East, Tower 3/4
Markham, Ontario
Canada
L3R 2Z1
Reference: LE001
The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.
Note: Shipments will begin after the planned availability date.
Trademarks
z/VSE, z9, eServer, System Storage, DS8000, DS6000, Virtualization Engine, VSE/ESA, DS4000, DFSMS/VM, SmoothStart, DataPropagator, QMF, IBMLink and Electronic Service Agent are trademarks of IBM Corporation in the United States, other countries, or both.
IBM, System z, System z9, zSeries, z/Architecture, z/VM, CICS, CICS/VSE, Tivoli, TotalStorage, FlashCopy, z/OS, Rational, WebSphere, MQSeries, PartnerWorld, S/390, DB2, BookManager, OS/390 and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.
Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.
Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States, other countries, or both.
Adobe is a registered trademark of Adobe Systems Incorporated in the United States, and/or other countries.
Other company, product, and service names may be trademarks or service marks of others.
Terms of use
IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at:
- http://www.ibm.com/legal/us/en/
For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page
- http://www.ibm.com/planetwide/us/
Back to top
Printable version
At a glance