IBM Content Collector V2.1 enables organizations to take back control and unlock business value of content, while enforcing compliance and operational policies, all with lowest total cost of ownership

IBM United States Software Announcement 208-292
October 21, 2008

 
 ENUS208-292.PDF (112KB)

Table of contents   Document options  
At a glance At a glance Offering Information Offering Information
Overview Overview Publications Publications
Key prerequisites Key prerequisites Technical information Technical information
Planned availability dates Planned availability dates Software Services Software Services
Description Description Ordering information Ordering information
Availability of national languages Availability of national languages Terms and conditions Terms and conditions
Program number Program number Prices Prices
Education support Education support Order now Order now
 
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At a glance
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IBM® Content Collector allows organizations to "stop just archiving, start using information" by enabling:

  • More than e-mail: Monitor, identify, and collect all content types from all locations including casually created content and existing "archive" silo systems.
  • More than archiving:Enhance content by tasking, filtering, transforming, extracting meta data, customizing, and more including multiple classification options.
  • More than an isolated solution:Manage content as part of Enterprise Content Management (ECM) platform (not a silo) and information infrastructure to unlock value while leveraging existing investments.

 
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Overview
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Today, many organization needs have moved beyond the limited business value of e-mail archiving to include file systems, Lotus® Quickrtm, Microsoft® SharePoint, instant messages, and other informationl; all are all growing exponentially. And, organizations cannot just archive all of this content. They need more advanced functionality to meet new legal eDiscovery and records management requirements. Despite these growing market needs, most vendor offerings remain focused only on archiving e-mail with limited simplistic functionality. These offerings typically are limited to solutions that collect and archive only one type of content in inflexible, siloed environments that have no common access. IBM solutions for content collection, and archiving, by contrast, move beyond e-mail content to provide organizations with comprehensive management capabilities over virtually all their business content.

IBM Content Collector is the industry's first content collection and archiving solution based on a modular, extensible architecture that enables organizations to take back control and unlock business value of content, while enforcing compliance and operational policies, all with lowest total cost of ownership. IBM Content Collector allows organizations to "stop just archiving, start using information" by enabling:

  • More than e-mail: Monitor, identify, and collect all content types from all locations including casually created content and existing "archive" silo systems.
  • More than archiving:Enhance content by tasking, filtering, transforming, extracting meta data, customizing and more with multiple classification options.
  • More than an isolated solution:Manage content as part of Enterprise Content Management (ECM) platform (not a silo) and information infrastructure to unlock value while leveraging existing investments.

 
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Key prerequisites
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Refer to the Technical information section for details.


 
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Planned availability dates
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November 14, 2008: Electronic software delivery

November 28, 2008: Media and documentation


 
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Description
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Today, many organization needs have moved beyond the limited business value of e-mail archiving to include file systems, Lotus Quickr, Microsoft SharePoint, instant messages and other information; all are all growing exponentially. And, organizations cannot just archive all of this content. They need more advanced functionality to meet new legal eDiscovery and records management requirements. Despite these growing market needs, most vendor offerings remain focused only on archiving e-mail with limited simplistic functionality. These offerings typically are limited to solutions that collect and archive only one type of content in inflexible, siloed environments that have no common access. IBM solutions for content collection and archiving, by contrast, move beyond e-mail content to provide organizations with comprehensive management capabilities over virtually all their business content.

IBM Content Collector is the industry's first content collection and archiving solution based on a modular, extensible architecture that enables organizations to take back control and unlock business value of content, while enforcing compliance and operational policies, all with lowest total cost of ownership. IBM Content Collector allows organizations to "stop just archiving, start using information" by enabling:

1. More than e-mail. Monitor, identify, and collect all content types from all locations including casually created content and existing "archive" silo systems.

Capabilities include:

  • Multiple content sources - Access e-mails in messaging systems like Microsoft Exchange, Lotus Domino®, and files in Windows® NTFS File Systems. A similar capability is provided for SharePoint. Modularity enables you to add on additional capabilities when your businesses demand it. This modularity also enables the creation of new solution packages by partners.
  • Multiple content types - Able to collect any type of casually created, contributed, and consumed content, like Microsoft Office documents, e-mail, PDF, HTML.
  • Modular connectors: Additional connectors can be added at any time. Extensibility enables you to handle your unique content sources.
  • Source API: Enables IBM Software Services and IBM Business Partners to write source connectors to additional content sources.

2. More than archiving.Enhance content by tasking, filtering, transforming, extracting meta data, customizing, and more with multiple classification options.

Capabilities include:

  • Task API: Enables IBM Software Services and IBM Business Partners (partners and customers) to integrate third-party solutions to act on the content as it is moved to the ECM system. Examples of innovative tasks beyond basic archiving include rendering, encryption, and system lookups. Extensibility enables you to enhance the content as it is moving into the ECM system.
  • IBM Content Collector enables out-of-the-box integration with IBM Classification Module (ICM V8.5 supports Content Collector for File Systems in V2.1) and to both IBM Records Manager and IBM FileNet® Records Manager. These are optional and seamless upgrades that do not require custom integration.
  • One place to manage task rules and policies: Task routes enable administrators to apply rules and decision criteria to route content in a manner that meets its business needs.

3. More than an isolated solution.Manage content as part of ECM platform and information infrastructure to unlock value. For this reason, IBM Content Collector is different from existing e-mail archiving point solutions such as Symantec, EMC, and Zantaz (now Autonomy) because it is ECM-based.

Capabilities include:

  • Multiple IBM target repositories store the unstructured content in an IBM ECM repository (FileNet P8 or Content Manager V8), which is a robust, scalable, proven offering for managing all types of unstructured content. This enables you to utilize your IBM ECM investments.
  • ECM-based infrastructure is extensible to manage other forms of content such as print stream and reports, imaging, ERP systems, and Web content enabling you to address additional business content management challenges with the same core platform used by Content Collector. This enables you to reduce your total cost of ownership.
  • IBM Content Collector enables out-of-the-box data integration with IBM FileNet Business Process Management and with IBM Content Analyzer. These are optional and seamless upgrades that do not require custom integration. These enable you to activate content for business optimization.

IBM Content Collector is the industry's first available content collection and archiving solution based on a modular, extensible architecture that enables organizations to take back control and unlock business value of content, while enforcing compliance and operational policies, all with lowest total cost of ownership.

IBM Content Collector consists of two solution offerings: one for e-mail and one for file systems. More detailed capabilities of each are listed below.

IBM Content Collector for E-Mail delivers an enterprise solution to the business challenge of e-mail that is automated, flexible, and scaleable.

Flexible configuration

  • Installation wizards and configuration templates shorten deployment time significantly relative to previous product offerings (excluding installation and configuration of the repository and source fileshare system).
  • Workflow-based configuration designer enables sophisticated conditional processes to be easily configured, reviewed, and modified.
  • The same configuration interface is used to administer the solution regardless of the e-mail systems and repository used. A consistent user experience reduces training, administration, and maintenance time when multiple configurations are deployed.
  • Multiple servers in a single instance are configured using a single administration console, simplifying administration and providing high-availability and fail-over support.
  • Modular architecture can be extended by IBM Software Services and IBM Business Partners to add custom source repositories and processing capabilities.
  • Leverages best-of-breed features of IBM ECM repositories to support analytics, business processes, and records management.

E-mail archiving for compliance

  • Automatically capture all e-mail from across the organization and save them in a central IBM Content Manager or IBM FileNet P8 repository
  • Selectively capture and classify e-mail for compliance using monitored folders deployed to each users mailbox
  • Powerful indexing and processing capabilities support electronic discovery of e-mail in P8 and CM8 using IBM eDiscovery Manager
  • Duplicate management reduces the number of copies of each e-mail captured, simplifying search and electronic discovery, and saving space and reducing backup system time
  • Automatically declare e-mail as records at the time of capture using the IBM ZeroClick capability of IBM FileNet Records Manager

E-mail archiving for storage space management

  • Reduce storage space on e-mail servers with mailbox lifecycle management: a single process automatically archives e-mail or attachments at the time of capture, after a specific period of time, or based on e-mail size.
  • Mailbox owner can manage their mailbox size by flagging e-mails to be archived.
  • E-mail archived using IBM Content Collector can be opened from mailbox stubs, restored to an owner's mailbox, and re-stubbed when desired.

Manage e-mail as content

  • Flexible processing and filtering options support selectively capturing e-mail based on metadata such as sender, recipients, sent date, or even the e-mail domain.
  • Keyword matching and pattern matching can be used to identify e-mail and dynamically route them to the appropriate repository location.
  • User's can drag-and-drop e-mail to monitored folders where e-mails are then automatically routed and saved to the correct location.

Manage e-mail as part of a business process

  • Automatically capture e-mail from a monitored mailbox and insert it into a business process in IBM FileNet P8
  • Manually capture e-mail from the user's mailbox and route it to a location from which a business process is initiated

E-mail end-user support

  • Mailbox owners can select e-mails for archiving in order to control their mailbox size.
  • Archived e-mail can be opened from mailbox stubs, restored to an owner's mailbox, and re-stubbed when desired.
  • Users can search for their e-mails in the repository based on sender and recipient information, date ranges, and content in the e-mail. E-mails located using a search can be restored to the owner's mailbox.
  • Offline archiving provides users with access to their archived e-mails even when not connected to the repository.
  • E-mails can be archived, searched, and restored using Microsoft Outlook Web Access and Lotus iNotestm.

IBM Content Collector for File Systems provides an enterprise solution to the business challenge of how to cost effectively bring documents on the network file share drives under control and also ensure they are handled in a manner compliant with corporate and regulatory policies.

Flexible configuration

  • Installation wizards and configuration templates shorten deployment time significantly relative to previous product offerings (excluding installation and configuration of the repository and source fileshare system).
  • Workflow-based configuration designer enables sophisticated conditional processes to be easily configured, reviewed, and modified.
  • The same configuration interface is used to administer the solution regardless of the source systems and repository used. A consistent user experience reduces training, administration, and maintenance time when multiple configurations are deployed.
  • Modular architecture can be extended by IBM Software Services and IBM Business Partners to add custom source repositories and processing capabilities.
  • Leverages best-of-breed features of IBM ECM repositories to support analytics, business processes, and records management.

Manage files as content - powerful processing options

  • Automatically capture documents as they are placed in a monitored location on the file share, or documents can be loaded following a pre-defined schedule.
  • Flexible processing and filtering options support selectively capturing documents based on metadata or source location. Advanced processing based on document content and context can be performed with the addition of the IBM Classification Module.
  • Replicate the source folder structure in FileNet P8 repositories, based on the originating folder name, and you can even enable folder names to be set dynamically based upon fixed or variable metadata pulled from source documents.
  • Post-processing options include the ability to leave documents in place, move them, flag them, or replace source files with shortcuts so that users will be able to find documents that had previously been loaded.

Capture for compliance

  • Automatically capture all documents from across the organization and save them in a central IBM Content Manager or IBM FileNet P8 repository.
  • Classify documents at the time of capture using rules or IBM Classification Module.
  • Duplicate management reduces the number of copies of each document to be captured regardless of the number and locations of copies.
  • Change the file system security to Read Only at the time of capture to help maintain the document's authenticity for the period prior to destruction. Business users can access the documents, but cannot modify or delete them.
  • At time of capture, automatically declare documents as records using the IBM ZeroClick capability of IBM FileNet Records Manager.

Manage files as part of a business process

  • It connects content not in the enterprise content management repository to business processes throughout the enterprise.
  • An advanced rules engine permits sophisticated and targeted file handling, including the ability to populate multiproperty fields with multiple values, automatically replicates the source folder structure in FileNet P8, and automatically assign folder or file names based upon document metadata.
  • Metadata in CSV and XML files, created manually or generated by business applications, can be automatically associated with files at the time they are captured into the repository.

Section 508 of the U.S. Rehabilitation Act

IBM Content Collector is capable as of November 28, 2008 , when used in accordance with IBM's associated documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it. A U.S. Section 508 Voluntary Product Accessibility Template (VPAT), containing details on the products accessibility compliance, can be requested on the following Web site

http://www.ibm.com/able/product_accessibility/index.html

IPLA and Subscription and Support considerations

IPLA licenses can be transferred from one machine to another within, but not limited to an enterprise. You may aggregate the capacity for all the processors the product is operated on to achieve a more economic price. This will result in a single Proof of Entitlement (PoE). It is your responsibility to manage the distribution of Value Units within the limits of the entitlement of the product license.

Subscription and Support must cover the same capacity as the product license entitlement. Subscription and Support will be available in the country in which the agreement is made.


 
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Availability of national languages
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Product description            Language        GA date
 
IBM Content Collector V2.1.0   Multilingual    December 19, 2008
                                (French,
                                Russian,
                                Hebrew,
                                Arabic,
                                Korean,
                                Chinese -
                                Simplified,
                                Spanish,
                                Portuguese-Brazilian,
                                German,
                                Japanese,
                                Chinese -
                                Traditional,
                                Hungarian,
                                English US,
                                Greek, Czech,
                                Slovakian,
                                Italian,
                                Polish)
IBM Content Collector V2.1.0   English US      November 28, 2008

 
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Program number
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Program    VRM                          Program name
number
 
5724-V57   2.1.0                        IBM Content Collector

 
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Education support
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IBM training provides education to support many IBM offerings. Descriptions of courses for IT professionals and managers are on the IBM training Web site

http://www.ibm.com/services/learning/ites.wss/tp/en?pageType=tp_search

Call IBM training at 800-IBM-TEACH (426-8322) for catalogs, schedules, and enrollments.


 
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Offering Information
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Product information is available via the Offering Information Web site

http://www.ibm.com/common/ssi

Also, visit the Passport Advantage® Web site

http://www.ibm.com/software/passportadvantage

 
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Publications
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No hardcopy publications are shipped with this product.

The IBM Publications Center

http://www.ibm.com/shop/publications/order

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries.


 
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Technical information
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Specified operating environment

Hardware requirements

IBM Content Collector Server

  • Server: 4-way recommended; 2-way minimum
  • Processor: x86 processor with a speed greater than 2GHz
  • RAM: 8 GB recommended; 4 GB minimum

Disk space

  • 150 GB for Content Collector, prerequisite software, temporary data, and log information

It is highly recommended to use at least two enterprise-class hard drives with a speed of 10000 rpm or better.

IBM Content Collector Client (for e-mail archiving only)

The Client must have the necessary hardware to support one of the following e-mail client applications:

Lotus Notes®
Lotus Domino Web Access
Microsoft Outlook
Microsoft Outlook Web Access
Software requirements

IBM Content Collector Server

Operating system (one of the following):

  • Microsoft Windows Server 2003 Standard Edition (32 bit) SP2 or R2 on x86
  • Microsoft Windows Server 2003 Enterprise Edition (32 bit) SP2 or R2 on x86
  • Microsoft Windows Server 2008 Standard Edition (32 bit)
  • Microsoft Windows Server 2008 Enterprise Edition (32 bit)

Additional software required on Content Collector Server:

  • Microsoft .NET Runtime 2.0
  • Microsoft Core XML Services (MSXML) 6.0 when using Microsoft Windows Server 2003
  • DB2® Content Manager Information Integrator for Content V8.4 when using DB2 Content Manager as repository
  • FileNet CE Enterprise Manager SnapIn and Javatm Client when using FileNet P8 as repository
  • Panagon Web 4.x and client libraries for use with FileNet Image Services 4.0 when using FileNet Image Services as repository
  • Lotus Domino 8 Server or Lotus Domino 7.0.2 (or later) Server providing Notes API when archiving data from Lotus Domino
  • Microsoft Outlook 2007 or Microsoft Outlook 2003 providing Messaging API (MAPI) when archiving data from Microsoft Exchange

IBM Content Collector Client (for e-mail archiving only)

Operating systems (one of the following):

  • Microsoft Windows Vista (32 bit) on x86 hardware platform
  • Microsoft Windows XP (32 bit) on x86 hardware platform

IBM Content Collector supports the following e-mail client applications:

  • Lotus Notes 8 on Windows
  • Lotus Notes 7 on Windows
  • Microsoft Outlook 2007 on Windows
  • Microsoft Outlook 2003 on Windows

In addition, Lotus Domino Web Access and Microsoft Outlook Web Access are supported.

Support for Microsoft Outlook Web Access:

  • Requires use of Microsoft Internet Explorer 6 or 7.
  • Only OWA Premium mode is supported (no support for OWA Basic mode).

Content management servers

For e-mail archiving, one of the following content management servers is required as repository (minimum of five Authorized User licenses are required):

  • DB2 Content Manager V8.4 on AIX®, Solaris, or Windows with DB2 V9 and DB2 Net Search Extender V9
  • DB2 Content Manager V8.3 Fix Pack 8 on AIX, Solaris, or Windows with DB2 V8.2 FP 6 and DB2 Net Search Extender V8.2 FP 6
  • IBM FileNet P8 V4.01 Fix Pack 1 on AIX, HP UNIX®, Linux®, Solaris, or Windows with DB2 V9, Oracle 10, Oracle 11 and Microsoft SQL Server 2005 and, in addition, Autonomy IDOL K2 (formerly named Verity K2)

Additionally for file system archiving, FileNet Image Services 4.0 is supported as repository.

E-mail systems

For e-mail archiving the following e-mail systems are supported:

  • Lotus Domino 8
  • Lotus Domino 7
  • Microsoft Exchange 2007
  • Microsoft Exchange 2003

Supported configuration databases

The following databases are supported to manage the configuration data:

  • DB2 V8.2 FP 6 (Content Manager V8.3 repository only)
  • DB2 V9.1
  • DB2 V9.5
  • Oracle 10 (P8 repository only)
  • Oracle 11 (P8 repository only)
  • Microsoft SQL Server 2005 (P8 repository only)

The database of the content management system or a separate database can be used. IBM Content Collector is bundled with a limited use license of DB2 V9 for the storage and management of configuration data.

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a README file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Limitations

For additional information, refer to the license information document that is available on the IBM Software License Agreement Web site

http://www.ibm.com/software/sla/sladb.nsf

Security, auditability, and control

IBM Content Collector uses the security and auditability features of the host hardware or software.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.


 
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Software Services
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IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.


 
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Ordering information
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This product is only available via Passport Advantage. It is not available as shrinkwrap.

Product information

Licensed function title             Product group   Product
                                                    category
 
IBM Content Collector for E-mail    Content         IBM Content
                                     Manager         Collector
IBM Content Collector for File      Content         IBM Content
 Systems                             Manager         Collector
Program name                          PID        Charge unit
                                      number     description
 
IBM Content Collector for E-mail      5724-V57   User Value Unit
IBM Content Collector for File        5724-V57   User Value Unit
 Systems

Charge metrics definitions

User Value Unit (UVU)

UVU is the metric by which this program is licensed. UVU entitlements are based on the number of users for the given program. A Proof of Entitlement (PoE) must be obtained for the appropriate number of UVUs required for your environment as defined by the specific program terms. The UVU entitlements are specific to the program and may not be exchanged, interchanged, or aggregated with UVU entitlements of another software program. UVU licensing offers price benefits for customers by enabling a lower cost of incremental growth of resources. To understand these benefits of UVU licensing, and to determine how many UVUs to obtain for the program, please contact your IBM representative.

Passport Advantage program licenses

IBM Content Collector

Part description                                         Part
                                                         number
 
IBM Content Collector for E-mail
IBM Content Collector for E-mail User Value Unit Annual  E05P3LL
 SW S&S Renewal
IBM Content Collector for E-mail User Value Unit Lic +   D05XQLL
 SW S&S 12 Mo
IBM Content Collector for E-mail User Value Unit SW S&S  D05Y0LL
 Reinstate 12 Mo

IBM Content Collector

Part description                                         Part
                                                         number
 
IBM Content Collector for File Systems
IBM Content Collector for File Systems User Value Unit   E05NZLL
 Annual SW S&S Rnwl
IBM Content Collector for File Systems User Value Unit   D05XNLL
 Lic + SW S&S 12 Mo
IBM Content Collector for File Systems User Value Unit   D05XPLL
 SW S&S Reinst 12 Mo

Passport Advantage supply

Program name/description                                 Part
                                                         number
 
IBM Content Collector V2.1.0
IBM Content Collector V2.1 English Windows Media Pack    BF03NEN
IBM Content Collector V2.1 Multilingual Windows Media    BF03PML
 Pack

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.

IBM Content Collector V2.1.0

Entitled maintenance        Media packs description     Part
offerings description                                   number
 
IBM Content Collector for   IBM Content Collector V2.1  BF03PML
 E-mail per User Value Unit  Multilingual Windows Media
                             Pack
IBM Content Collector for   IBM Content Collector V2.1  BF03NEN
 E-mail per User Value Unit  English Windows Media Pack
IBM Content Collector for   IBM Content Collector V2.1  BF03NEN
 File Systems per User       English Windows Media Pack
 Value Unit
IBM Content Collector for   IBM Content Collector V2.1  BF03PML
 File Systems per User       Multilingual Windows Media
 Value Unit                  Pack
Withdrawal of previous Passport Advantage part numbers

Effective December 19, 2008 , IBM will withdraw from marketing the following products licensed under the IBM International Program License Agreement. A replacement product and availability date is listed if one is available.

Withdrawn products        Replacement products
Part     Product name         Part    Product name         Avail.
no.                           no.                          date
 
5724-V57 IBM Content
          Collector V2.1.0
BF03NEN  IBM Content          BF03PML IBM Content          12/19/08
          Collector V2.1               Collector V2.1
          English Windows              Multilingual
          Media Pack                   Windows Media Pack

Orders for these part numbers will not be accepted after the stated effective date of withdrawal, nor will normal marketing activities or educational support be available unless previous agreement exists between the customer and IBM.


 
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Terms and conditions
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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

Licensing

IBM International Program License Agreement including the License Information document and PoE govern your use of the program. PoEs are required for all authorized use.

Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

License Information form numbers
Program name                              Program    Form number
                                          number
 
IBM Content Collector                     5724-V57   L-TBIR-7FHCVB

The program's License Information will be available for review on the IBM Software License Agreement Web site

http://www.ibm.com/software/sla/sladb.nsf
Limited warranty applies

Yes

Money-back guarantee

If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

  • For programs acquired under the IBM International Passport Advantage Agreement, this term applies only to your first acquisition of the program.
Authorization for use on home/portable computer

The program may be stored on the primary machine and another machine, provided that the program is not in active use on both machines at the same time. You may not copy and use this program on another computer without paying additional license fees.

Product name
 
IBM Content Collector                                         No
International Passport Agreement
Volume orders (IVO)

No

Passport Advantage applies

Yes, and through the Passport Advantage Web site at

http://www.ibm.com/software/passportadvantage

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Other terms
IBM Operational Support Services - SoftwareXcel

No

System i Software Maintenance applies

No

Educational allowance available

Not applicable.


 
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Prices
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Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner. Additional information is also available at

http://www.ibm.com/software/passportadvantage

Business Partner information

If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.

https://www.ibm.com/software/howtobuy/passportadvantage/paoreseller

 
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To order, contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner.

Identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

Phone:      800-IBM-CALL (426-2255)
Fax:        800-2IBM-FAX (242-6329)
Internet:   callserv@ca.ibm.com
Mail:       IBM Teleweb Customer Support
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            Markham, Ontario
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            L3R 2Z1

Reference: SE001

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Note: Shipments will begin after the planned availability date.
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IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at:

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