IBM Tivoli Composite Application Manager for Transactions V7.1 helps monitor the availability and response time of business applications across heterogeneous environments

IBM United States Software Announcement 208-243
October 7, 2008

 
 ENUS208-243.PDF (165KB)

Table of contents   Document options  
At a glance At a glance Offering Information Offering Information
Overview Overview Publications Publications
Key prerequisites Key prerequisites Technical information Technical information
Planned availability date Planned availability date Ordering information Ordering information
Description Description Terms and conditions Terms and conditions
Product positioning Product positioning  IBM Electronic Services IBM Electronic Services
Program number Program number Prices Prices
Education support Education support Order now Order now
 
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At a glance
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Key features of IBM® Tivoli® Composite Application Manager for Transactions V7.1 and IBM Tivoli Composite Application Manager for Transactions for z/OS®, V7.1 (unless otherwise specified, referred to as IBM Tivoli Composite Application Manager for Transactions V7.1):

  • Help manage business and operational service levels of applications and services
  • Combine full-featured response time monitoring with state-of-the-art transaction tracking
  • Help proactively recognize and isolate transaction performance bottlenecks in complex composite applications
  • Deliver unified, end-to-end transaction tracking across heterogeneous environments
  • Provide automatic topology determination and baseline generation
  • Deliver unparalleled support across both distributed and mainframe platforms, including popular J2EE, messaging, database, enterprise service bus (ESB), and transaction processing systems
  • Support synchronous and asynchronous transactions
  • Deliver response time monitoring of both real-user and synthetic transactions
  • Integrate tightly with other IBM Tivoli monitoring products

For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).


 
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Overview
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IBM Tivoli Composite Application Manager for Transactions V7.1 and IBM Tivoli Composite Application Manager for Transactions for z/OS, V7.1 (unless otherwise specified, referred to as Composite Application Manager for Transactions V7.1) offer a comprehensive end-to-end transaction management solution for IT operations that may need to track transaction flows across heterogeneous environments. It is designed to monitor, alert, and report on the availability and response time of business transactions, and deliver problem isolation through true end-to-end transaction tracking across the application infrastructure.

Key components include:

  • Client response that delivers real-user response time of Microsoft® Windows® applications at the client level that can be broken down into overall response time, server time, and network time, and is ideal for monitoring client applications such as Lotus Notes® and Microsoft Outlook.
  • Response time that delivers:
    • Web response - real-user response time of Web applications that can be broken down into browser (client) time, network time, server time, load time, and resolve time.
    • Robotic response - monitoring simulated transactions allow organizations to be proactive in managing availability and performance of their applications to help identify bottlenecks before they impact customer satisfaction.
    • Internet service monitors - designed to monitor the availability, response time, and performance of internet services
  • Transaction tracking that delivers an end-to-end view of response times across systems to quickly help isolate the cause of response time and availability problems.

Composite Application Manager for Transactions V7.1 delivers a comprehensive, unified transaction tracking management system that runs on a single, consolidated infrastructure with a tightly integrated user interface. Integration with the Tivoli Enterprise Portal (TEP) function of IBM Tivoli Monitoring V6.2 delivers easier navigation of response time views. In addition, integration with TEP provides more seamless integration with IBM Service Management and IBM Tivoli products for complete end-to-end management of your applications.


 
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Key prerequisites
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Refer to the Software requirements section.


 
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Planned availability date
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  • October 8, 2008: Electronic for distributed
  • November 7, 2008: Media for distributed and z/OS

 
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Description
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Composite Application Manager for Transactions V7.1 for the distributed environment includes orderable options for:

  • Client response that delivers real-user response time of Microsoft Windows desktop applications at the client level.
  • Response time that delivers the following features:
    • Web response time - this component delivers agentless real-user monitoring of Web-based transactions through either a Web server plugin or a standalone appliance.
    • Robotic response time - this component runs prerecorded robotic scripts on a scheduled basis, leveraging IBM Rational® Performance Tester and IBM Rational Robot technology.
    • Internet service monitors - these monitors are designed to help monitor the availability, response time, and performance of a wide range of Internet services.
  • Transaction tracking that delivers the following features:
    • Transaction collector - this agent collects transaction data from the environment and communicates with the transaction reporter agent.
    • Transaction reporter - this agent gathers transaction data from the transaction collectors and produces reports that can be viewed in the Tivoli Enterprise Portal (TEP).
    • MQ data collector - this agent collects MQ tracking data and delivers this data to the transaction collectors.
    • CICS® data collector - this agent gathers collection data from CICS and delivers this data to the transaction collectors.
    • IMStm data collector - this agent gathers collection data from IMS and delivers this data to the transaction collectors.

Composite Application Manager for Transactions for z/OS, V7.1 for the z/OS environment includes orderable options for:

  • Transaction tracking on z/OS - provides the infrastructure and function for utilizing the transaction tracking API on z/OS-based architectures.
  • File transfer enabler for z/OS - a z/OS-based library component that enables the response time components to communicate through use of a Tivoli Enterprise Monitoring Server (TEMS) on z/OS.

Application management console

Composite Application Manager for Transactions V7.1 includes an application management console that helps aggregate data from other IBM Tivoli Composite Application Manager agents and brings the results together in a consolidated view in the TEP. The operator can quickly view monitored transaction status and drill down into problems.

Client response

This component delivers real end-user response time for Microsoft Windows applications at the client level that can be broken down into overall response time, server time, and network time. In addition, it is ideal for monitoring client applications such as:

  • Lotus Notes
  • Microsoft Outlook
  • Applications running in a Citrix or Terminal Services environment
  • Custom Windows applications
  • Custom Application Response Measurement (ARM)-enabled applications
  • Real-user 3270 transactions

Response time

This component delivers both real-time and robotic response time analysis to help you quickly identify availability and performance issues before they impact your customers. Both IBM Rational Robot V7.0 and IBM Rational Performance Tester V7.0.1 are included in the deliverable package for record and playback of simulated end-user transactions.

The response time component is highly scalable, easy to install and maintain, and can provide quick time-to-value. Capabilities:

  • Helps monitor real-user performance of Web applications
  • Delivers proactive, synthetic monitoring of applications and services at the protocol and GUI levels
  • Delivers improved robotic response time through integration with the latest Rational offerings
  • Delivers Tivoli Common Reporting V1.1.1 supporting Business Intelligence and Reporting Tools (BIRT)

The Internet service monitors included in the response time component are designed to monitor the availability, response time, and performance of Internet services utilizing common protocols such as Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP), Lightweight Directory Access Protocol (LDAP), and Simple Mail Transfer Protocol (SMTP).

Transaction tracking

The transaction tracking component delivers comprehensive, end-to-end transaction tracking to IT operations and can track transaction flows across heterogeneous environments.

Key features of the transaction tracking component:

  • Combines existing token-based tracking technologies and introduces a generic transaction tracking API that does not require token passing
  • Supports Application Response Measurement (ARM) instrumentation which is an open standard leveraged by many IBM middleware components and third-party applications
  • Delivers additional domain-through-domain tracking capability
  • Provides an extensive modular framework to help increment domain support over time
  • Integrates response time and tracking from IBM Tivoli Composite Application Manager for Response Time and IBM Tivoli Composite Application Manager for Response Time Tracking

Using custom ARM instrumentation or J2EE component monitoring, the transaction tracking component can help:

  • Decompose transactions
  • Analyze the internals of the infrastructure server, such as WebSphere® Application Server, WebLogic, Tomcat, and JBoss
  • Analyze the response time data for Web services invocations

In addition, the transaction tracking component provides a topology view of generic ARM transactions for products such as IBM DB2®, Siebel, and select versions of SAP.

A transaction collector communicates with the transaction reporter through the TEMS. Multiple transaction collectors can report to a transaction reporter. Transaction collectors cannot communicate with each other.

The transaction collector is an IBM Tivoli Monitoring Tivoli Enterprise Management Application. You can view and configure a transaction collector through the TEMS. The primary purpose of the transaction collector is to provide distributed storage for all instance data that is collected from multiple data sources. In addition, the transaction collector helps compute and aggregate information and it responds to queries for information.

The transaction reporter contains a number of complex algorithms to help aggregate tracking data and create transaction topologies or transaction instance graphs. The transaction reporter primarily requests aggregate data but it can also request instance data. A single transaction reporter can receive information from one or more transaction collectors through the TEMS and display that information in the TEP. There can be multiple transaction reporters in a Composite Application Manager for Transactions tracking installation but they cannot communicate with each other.

Enhanced reporting through TEP

Composite Application Manager for Transactions V7.1 bundles IBM Tivoli Monitoring V6.2 infrastructure components that enable it to supply TEP with key business performance metrics for enhanced visualization and correlation within new workspaces, as well as with other IBM Tivoli Monitoring V6.2 monitored systems. This integration delivers a single GUI through TEP, which is used by many IBM Tivoli monitoring and management products to help discover and investigate problems and take immediate corrective actions.

If you have not separately purchased a license to IBM Tivoli Monitoring V6.2, you can obtain the TEP-based function by acquiring a no-charge, limited use license to IBM Tivoli Management Services on z/OS, V6.2 (5698-A79). This limited use license is subject to usage restriction on use of the various IBM Tivoli Monitoring V6.2 components, including without limitation, if you have obtained IBM Tivoli Monitoring V6.2 under a no-charge, limited use license.

You may not use:

  • Any IBM Tivoli Monitoring V6.2 operating systems agents, any IBM Tivoli Monitoring V6.2 monitoring agents, or the IBM Tivoli Monitoring Universal Agent unless you have purchased an appropriate IBM Tivoli Monitoring V6.2 program license.
  • The DE functionality of IBM Tivoli Monitoring V6.2 and IBM Tivoli Management Services on z/OS, V6.2 in a z/OS environment unless you have purchased the appropriate IBM program license (such as IBM Tivoli OMEGAMON® DE on z/OS).

Refer to the License Information document for terms applicable to these programs.

Entitlement information

If you have the current offering listed in the table below, you are entitled to Composite Application Manager for Transactions V7.1. You can move your use entitlements based on the current subscription and support pricing of the replacement offering. You must be current on maintenance to be eligible for move of use entitlements. If you are not current on maintenance, you will have to pay a get-current or maintenance reinstatement fee.

The use entitlement move is for the same capacity as currently licensed when moving to the replacement offering. You are entitled to use the software on the same systems that you are currently managing (for example, the MSU quantities will be adjusted where required).

For information on move of use entitlements, contact your IBM representative.

Existing entitlement            Replacement entitlement         
 
License  S&S PID  Program       License  S&S PID  Program       
PID               description   PID               description   
 
5724-S79          IBM Tivoli    5724-S79          IBM Tivoli    
                  Composite                       Composite     
                  Application                     Application   
                  Manager for                     Manager for   
                  Transactions                    Transactions  
                  V6.2                            V7.1          
                  (distributed)                   (distributed) 
 
5698-B25 5698-R14 IBM Tivoli    5698-B27 5698-R14 IBM Tivoli    
                  Composite                       Composite     
                  Application                     Application   
                  Manager for                     Manager for   
                  Transactions                    Transactions  
                  for z/OS,                       for z/OS,     
                  V6.2                            V7.1          

Accessibility by people with disabilities

A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at

http://www.ibm.com/able/product_accessibility/index.html

Value Unit-based pricing for System z products

Value Unit pricing for eligible IBM System z® IBM International Program License Agreement (IPLA) programs enables a lower cost of incremental growth and enterprise aggregation. Each System z IPLA product with Value Unit pricing, has a single price per Value Unit and a conversion matrix, called Value Unit Exhibit, for converting from some designated measurement to Value Units. Most commonly, Millions of Service Units (MSUs) is the measurement designated by IBM to be converted to Value Units. Some other measurements are engines or messages. Since MSUs are the most common measurement, that measurement will be used for the remainder of this description.

Value Unit pricing offers price benefits for you. For each System z IPLA program with Value Unit pricing, the quantity of that program needed to satisfy applicable IBM terms and conditions is referred to as the required license capacity. Each of the various Value Unit Exhibits stipulate that the larger your required license capacity, the fewer Value Units per MSU you will need. Value Unit Exhibits are uniquely identified by a three digit code and referred to using the nomenclature VUExxx, where xxx is the three digit code.

Subsequent acquisitions of Value Unit priced programs offer additional price benefits. The quantity of each System z IPLA program that you have acquired is referred to as entitled license capacity. If you wish to grow your entitled license capacity for a System z IPLA program, the calculation to determine additional needed Value Units is based upon the number of Value Units already acquired.

For each System z IPLA program with Value Unit pricing, you should:

  • Determine the required license capacity, in MSUs
  • Aggregate the MSUs across the enterprise
  • Convert the total MSUs to Value Units, using the applicable Value Unit Exhibit
  • Multiply the price per Value Unit by the total number of Value Units to determine the total cost

To simplify conversion from the designated measurement to Value Units or vice-versa, use the Value Unit Converter Tool. For additional information or to obtain a copy of the Value Unit Converter Tool, visit the Value Unit Converter Tool Web site

http://ibm.com/zseries/swprice/vuctool

Note that Value Units of a given product cannot be exchanged, interchanged, or aggregated with Value Units of another product.

To determine the required license capacity for the System z IPLA program you selected, refer to the Terms and conditions section.


 
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Product positioning
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Composite Application Manager for Transactions V7.1 is part of the IBM Tivoli family for application management that includes IBM Tivoli Monitoring and IBM Tivoli OMEGAMON offerings. Working together, these offerings help provide a comprehensive, integrated, end-to-end view of your applications via the TEP.

IBM Tivoli Composite Application Manager offerings help:

  • Increase the performance and availability of business-critical applications, including portal and service oriented architecture (SOA)-based technologies
  • Reduce IT lifecycle operations, support, and development costs through proactive, real-time, and automated problem resolution, providing an end-to-end view of services, transactions, and associated resources across platforms and subsystems

Information from Composite Application Manager for Transactions V7.1 on performance, availability, and problem identification can be used with several other IBM Tivoli products to help deliver even greater value.

  • IBM Tivoli Performance Analyzer can use response time information to help identify trends.
  • IBM Tivoli Business Service Manager can leverage response time information to help identify the impact to overall business services.
  • IBM Tivoli Provisioning Manager can use response time information to take provisioning actions to help prevent service level agreement (SLA) breaches.

 
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Program number
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Program         Program
number    VRM   name
 
5724-S79  7.1   IBM Tivoli Composite Application Manager for
                Transactions
5698-B27  7.1   IBM Tivoli Composite Application Manager for
                Transactions for z/OS

Product identification number

IBM Tivoli Composite Application Manager for Transactions for z/OS, V7.1

 
                    Subscription and
Program PID number  Support PID number
 
5698-B27            5698-R14
 

Business Partner information

If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld® ID and password are required (use IBM ID).

https://www.ibm.com/partnerworld/mem/sla.jsp?num=208-243

 
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Education support
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Comprehensive education for IBM Tivoli products is offered through Worldwide Tivoli Education Delivery Services. A wide range of training options are available, including classes led by instructors, learning on demand, on-site training, and blended learning solutions.

For additional information, visit

http://www-306.ibm.com/software/tivoli/education/

 
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Offering Information
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Product information is available via the Offering Information Web site

http://www.ibm.com/common/ssi

 
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Publications
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The following hardcopy publications are shipped with the basic machine-readable material for Composite Application Manager for Transactions for z/OS, V7.1:

                                                          Order
Title                                                     number
 
IBM Tivoli Composite Application Manager for              GI11-8930
Transactions File Transfer Enabler for z/OS Program
Directory
IBM Tivoli Composite Application Manager for              GI11-8931
Transactions Transaction Tracking on z/OS Program
Directory
 
 
 
 

The publications listed below will be available in English on a Quick Start CD-ROM and can be downloaded from the following Web site on the general availability date. Translated copies in selected languages will be available for download within 60 days of the general availability date.

http://www-306.ibm.com/software/tivoli/library/

                                                          Order
Title                                                     number
 
IBM Tivoli Composite Application Manager for Transactions SC23-7985
V7.1 User's Guide
IBM Tivoli Composite Application Manager for Transactions SC27-2317
V7.1 Installation and Configuration Guide
IBM Tivoli Composite Application Manager for Transactions SC23-9744
V7.1 z/OS Guide
IBM Tivoli Composite Application Manager for Transactions SC23-8899
V7.1 Administrator's Guide
IBM Tivoli Composite Application Manager for Transactions GI11-8083
V7.1 Quick Start Guide
IBM Tivoli Composite Application Manager for Transactions SC23-9755
Tracking V71. API User's Guide

The following publication will be available for download in English by October 10, 2008. Translated copies in selected languages will be available for download within 60 days of the English availability date.

                                                          Order
Title                                                     number
 
IBM Tivoli Composite Application Manager for Transactions GC27-2318
V7.1 Troubleshooting Guide

The IBM Publications Center

http://www.ibm.com/shop/publications/order

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded in all countries, free of charge, where IBM does business.


 
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Technical information
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Specified operating environment

Hardware requirements

Composite Application Manager for Transactions V7.1 runs on hardware capable of supporting the software requirements listed in the Software requirements section.

Software requirements

Distributed environment

For the Internet service monitoring agent

  • IBM AIX® V5.2 or V5.3

    Installation on AIX requires IBM XL C/C++ Enterprise Edition V8.0 for AIX Runtime Environment. For information about this package, refer to

    http://www-1.ibm.com/support/docview.wss?rs=2222&context=SSTJ5T&tc= SSENT9&uid=swg24010670&loc=en_US&cs=utf-8&lang=en
  • Red Hat Enterprise Linux® AS/ES 4.0 or 5.0 (32-bit and 64-bit)

    Installation on Red Hat Enterprise Linux AS/ES 4.0 requires the C++ shared library libstdc++.so.5. If this library is not available on the target machine, the installation process fails and reports an error related to libstdc++.so.5. To resolve this, install the package compat-libstdc++-33-3.2.3-47.3 or a later version of this package. Installation on Red Hat Enterprise Linux AS/ES 5.0 requires the package libXp-1.0.0-8.

  • Sun Solaris SPARC 8, 9, or 10

    Installation on Solaris requires the following patches:

    • Version 8 (32-bit) patch 108434-22, or later
    • Version 8 (64-bit) patch 108435-22, or later
    • Version 9 (32-bit) patch 111711-16, or later
    • Version 9 (64-bit) patch 111712-16, or later
    • Version 10 patch 119963-08, or later
  • Microsoft Windows
    • Windows 2000 Server
    • Windows 2000 Advanced Server
    • Windows 2003 Server Standard
    • Windows 2003 Server Enterprise
    • Windows 2003 Server Web Edition

For the client response time management agent (refer to Note 1)

  • Windows 2000 Server with SP 4
  • Windows 2000 Advanced with SP 4
  • Windows 2000 Server Standard Edition (SE) or Enterprise Edition (EE)
  • Windows 2003 Server SE or EE (including 64-bit support on AMD64 and EM64T)
  • Windows XP Professional with SP 2
  • IBM AIX V5.2, V5.3, or V5.3L
  • Solaris 9 or 10 (zones)
  • HP-UX 11i V2 or V3 (PA-RISC)
  • Linux on System xtm
    • RHEL 4.0 or 5.0 (including 64-bit support on AMD64 and EM64T)
    • SLES 9 or 10 (including 64-bit support on AMD64 and EM64T)
    • Red Flag Advanced Server (RFAS) 5.0

For the robotic response time management agent (refer to Note 1)

  • Windows 2000 Server with SP 4
  • Windows 2000 Advanced with SP 4
  • Windows 2000 Server SE or EE
  • Windows 2003 Server SE or EE (including 64-bit support on AMD64 and EM64T)
  • Windows XP Professional with SP 2
  • IBM AIX V5.2, V5.3, or V5.3L
  • Solaris 9 or 10 (zones)
  • HP-UX 11i V2 or V3 (PA-RISC)
  • Linux on System x
    • RHEL 4.0 or 5.0 (including 64-bit support on AMD64 and EM64T)
    • SLES 9 or 10 (including 64-bit support on AMD64 and EM64T)
    • RFAS 5.0

For the Web response time management agent (refer to Note 1)

  • Windows 2000 Server with SP 4
  • Windows 2000 Advanced with SP 4
  • Windows 2000 Server SE or EE
  • Windows 2003 Server SE or EE (including 64-bit support on AMD64 and EM64T)
  • Windows XP Professional with SP 2
  • IBM AIX V5.2, V5.3, or V5.3L
  • Solaris 9 or 10 (zones)
  • HP-UX 11i V2 or V3 (PA-RISC)
  • Linux on System x
    • RHEL 4.0 or 5.0 (including 64-bit support on AMD64 and EM64T)
    • SLES 9 or 10 (including 64-bit support on AMD64 and EM64T)
    • RFAS 5.0

For the application management console agent (refer to Note 1)

  • Windows 2000 Server with SP 4
  • Windows 2000 Advanced with SP 4
  • Windows 2000 Server SE or EE
  • Windows 2003 Server SE or EE (including 64-bit support on AMD64 and EM64T)
  • Windows XP Professional with SP 2
  • IBM AIX V5.2, V5.3, or V5.3L
  • Solaris 9 or 10 (zones)
  • HP-UX 11i V2 V3 (PA-RISC)
  • Linux on System x
    • RHEL 4.0 or 5.0 (including 64-bit support on AMD64 and EM64T)
    • SLES 9 or 10 (including 64-bit support on AMD64 and EM64T)
    • RFAS 5.0

To collect HTTP and HTTPS performance data from Web servers using the Web response time management agent

  • IBM AIX V5.3 or V5.3L
    • IBM HTTP Server V6.0, or later, V2.0.47, or later, or V1.3, or later
    • Apache Web Server V2.0.47, or later, or V2.2.0 (HTTP only)
  • Solaris 9 or 10
    • IBM HTTP Server V6.0, or later, V2.0.47, or later, or V1.3, or later
    • Sun iPlanet Web Server V6.0, or later, or V6.1, or later
    • Apache Web Server V2.0.47, or later, or V2.2.0 (HTTP only)
  • HP-UX 11i V2 (PA-RISC)
    • IBM HTTP Server V6.0, or later, V2.0.47, or later, or V1.3, or later
    • Sun iPlanet Web Server V6.0, or later, or V6.1, or later (HTTP only)
    • Apache Web Server V2.0.47, or later, or V2.2.0 (HTTP only)
  • Microsoft Windows
    • IBM HTTP Server V6.0, or later, V2.0.47, or later, or V1.3, or later
    • Microsoft IIS 6.0, or later
    • Sun iPlanet Web Server V6.0, or later, or V6.1, or later
    • Apache Web Server V2.0.47, or later, or V2.2.0 (HTTP only)
  • Linux on System x
    • IBM HTTP Server V6.0, or later, V2.0.47, or later, or V1.3, or later
    • Apache Web Server V2.0.47, or later, or V2.2.0 (HTTP only)

To collect performance data from Windows client applications, you need:

  • SAP GUI R/3 V6.2 or V6.4
  • Lotus Notes V6, or later, or V7, or later
  • IBM Personal Communications V5.x
  • Hummingbird Exceed V11
  • Attachmate Extra V8 TN3270 Emulators
  • Microsoft Outlook 2000 or 2003
  • Customer defined application using ETEWatch® Customizer

For robotic playback of the following record and playback tools, you need:

  • IBM Rational Performance Tester V7.0, or later
  • IBM Rational Robot Service Release (SR) 6 or SR 7
  • Mercury LoadRunner V8, or later
  • Command line programs

For configuration and to view collected data, you need:

  • Microsoft Internet Explorer 6 with SP 1, or later, on Microsoft Windows

To collect Application Response Measurement (ARM)-based performance data from DB2, you need:

  • DB2 V8.2, or later
  • DB2 Universal Javatm Database Connectivity (JDBC) driver with connection pooling and IBM WebSphere Application Server V5.1.1, or later (not supported on IBM System z or System i®)

To collect ARM-based performance data from Web servers, you need:

  • The plug-ins provided in IBM WebSphere Application Server V5.1.1, or later
  • One of the supported servers:
    • Apache Server
    • IBM HTTP Server
    • Internet Information Server
    • Lotus® Domino® Enterprise Server
    • Sun Java System Web Server
    • Covalent Enterprise Ready Server

For the transaction tracking component

  • Windows 2003 Standard Edition or Enterprise Edition - x86
  • Windows 2008 Standard Edition or Enterprise Edition - x86
  • IBM AIX V5.3 or V5.4 - IBM Power
  • Solaris 9 or 10 - SPARC
  • Linux on System x:
    • Novell Desk Top 9
    • Red Hat Desktop 4.0 or 5.0
    • Red Hat Enterprise Linux 4 or 5
    • SUSE Linux Enterprise Desktop 10
    • SUSE Linux Enterprise Server 10

The above operating systems are tolerated, if running in 64-bit mode, with applications only running in 32-bit mode.

Note 1: Agents support running on a 64-bit system in 32-bit compliant mode. None of the agents run as native 64-bit applications.

z/OS environment

For transaction tracking on z/OS

  • z/OS V1.8 or V1.9
  • All supported versions of Language Environment® (LE) and the C/C++, COBOL, PL/I compilers, and the HLASM Assembler (for the API)
  • WebSphere MQ for z/OS V5.3.1, V6.0, or V7.0

Data collectors

For the CICS Transaction Server (CICS TS) data collector agent

For the IMS data collector agent

  • IMS V8.1, V9.1, or V10

For the MQ data collector agent

  • WebSphere MQ V5.3.1, V6.0, or V7.0

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a read-me file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Limitations

For transaction tracking through WebSphere, IBM Tivoli Composite Application Manager for Applications must be installed.

Planning information

Direct customer support

For the z/OS product, direct customer support is provided by IBM Operational Support Services - SoftwareXcel. This fee service enhances your productivity by providing voice and electronic access into the IBM support organization. IBM Operational Support Services - SoftwareXcel helps answer questions pertaining to usage and suspected software defects for eligible products.

Installation and technical support is provided by Global Services. For more information call 800-IBM-4YOU (426-4968).

For technical support or assistance, contact your IBM representative or visit

http://www.ibm.com/support
Packaging

Composite Application Manager for Transactions V7.1 for the distributed environment is distributed with:

  • International Program License Agreement (Z125-3301)
  • License Information document (part number CT53GML)
  • CD-ROM
  • Publications (refer to the Publications section)

Composite Application Manager for Transactions for z/OS, V7.1 for the z/OS environment is distributed with:

  • International Program License Agreement (Z125-3301)
  • License Information document (GI11-8929)
  • 3480 tape cartridge
  • Publications (refer to the Publications section)

This program, when downloaded from a Web site, contains the applicable IBM license agreement, and License Information, if appropriate, and will be presented for acceptance at the time of installation of the program. For future reference, the license and License Information will be stored in a directory such as LICENSE.TXT

Security, auditability, and control

Composite Application Manager for Transactions V7.1 uses the security and auditability features of the operating system software. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.

Software Services

IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.

To learn more about IBM Software Services or to contact a Software Services sales specialist, visit

http://www.ibm.com/software/sw-services/

IBM Tivoli Enhanced Value-Based Pricing

IBM Tivoli software products are priced using IBM Tivoli's Enhanced Value-Based Pricing. The Enhanced Value-Based Pricing system is based upon the IBM Tivoli Environment- Managed Licensing Model, which uses a managed-environment approach -- whereby price is determined by what is managed rather than the number and type of product components installed.

For example, all servers monitored with IBM Tivoli's monitoring product (IBM Tivoli Monitoring) require entitlements sufficient for those servers. Other Tivoli products may manage clients, client devices, agents, network nodes, users, or other items, and are licensed and priced accordingly.

Unlike typical systems management licensing models that require entitlements of specific software components to specific systems, the IBM Tivoli Environment-Managed Licensing Model provides the customer flexibility to deploy its IBM Tivoli software products within its environment in a manner that can address and respond to the customer's evolving architecture. That is, as the architecture of a customer's environment changes, the customer's implementation of IBM Tivoli software can be altered, as needed, without affecting the customer's license requirements (as long as the customer does not exceed its entitlements to the software).

Under Enhanced Value-Based Pricing, licensing and pricing of server-oriented applications are determined based upon the server's use in the customer's environment. Typically, such applications are licensed and priced in a manner that corresponds to each installed and activated processor of the server managed by the IBM Tivoli application to help correlate price to value while offering a simple solution.

For servers with physical or logical (sometimes called virtual) partitions, entitlements are required for all installed and activated processors on the server. For each IBM Tivoli application managing a clustered environment, licensing is based on the cumulative number of installed and activated processors on each server in the cluster.

Enhanced Value-Based Pricing recognizes the convergence of RISC and UNIX®, and Microsoft Windows and Intel® technologies, in order to simplify your licensing requirements, and to provide a smoother, more scalable model. Pricing and licensing does not differentiate between non-System z server platforms or operating systems. For some products, this platform neutrality extends to System z and other host servers as well.

IBM Tivoli Enhanced Value-Based Pricing terminology definitions

Client device or client

A client device is a computing device that requests the execution of a set of commands, procedures, or applications from another computer system that is typically referred to as a server. Multiple client devices may share access to a common server. A client device generally has some processing capability or is programmable to allow a user to do work. Examples include, but are not limited to, notebook computers, desktop computers, desk side computers, technical workstations, appliances, automated teller machines, point- of-sale terminals, tills and cash registers, and kiosks.

Enterprise

An enterprise is a person or single entity and the subsidiaries owned by more than 50 percent.

IBM Integrated Facility for Linux (IFL)

This optional facility enables additional processing capacity exclusively for Linux workload, with no effect on the model designation of a System z or S/390® server. Consequently, executing Linux workload on the IFL will not, in most cases, result in any increased IBM software charges for z/OS, OS/390®, VM, VSE, or TPF operating systems and applications. There is, as indicated, a charge associated with the IFL, and there may also be a charge for applications that run on the IFL.

The IFL may be dedicated to a single Linux-mode logical partition or it may be shared by multiple Linux-mode logical partitions. Installations should note that the Linux workspace enabled by this facility will not support any of the traditional S/390 operating systems (OS/390, TPF, VSE, or VM). Only Linux applications or Linux operating in conjunction with the Virtual Image Facility, an environment that operates within a logical partition or in native S/390 mode and provides the capability to create multiple Linux images, are supported by IBM S/390 IFL.

Managed processor (charging under full capacity in the managed environment)

Charges are based on the active processors on the machines in the computing environment affiliated with the program rather than on the server where the program is run. The managed processors, which require PoEs, are defined in the License Information's program-unique terms.

Notes:

  1. IBM defines a physical processor in a computer as a functional unit that interprets and executes instructions. A physical processor consists of at least an instruction control unit and one or more arithmetic and logic units.
  2. Multicore technology allows two or more processors (commonly called cores) to be active on a single silicon chip. With multicore technology, IBM considers each core to be a physical processor. For example, in a dual-core chip, there are two physical processors residing on the single silicon chip.
  3. The program may not run on some or all of the processors for which PoEs are required by the program's valuation method.
  4. In the System z IFL environment, each IFL engine is considered a single physical processor.
  5. Threading, a technique that makes a single processor seem to perform as two or more, does not affect the count of physical processors.
  6. Where blade technology is employed, each blade is considered a separate server and charging is based upon the total number of processors on the blades with which the program is affiliated.
  7. Not all processors require the same number of Value Unit entitlements. To determine the number of Value Unit entitlements required, refer to the processor Value Unit conversion table on the Passport Advantage® Web site
    http://www.ibm.com/software/passportadvantage

Millions of Service Units (MSUs)

MSU is defined as millions of CPU service units per hour, which is the measure of capacity used to describe the computing power of the hardware processors on which S/390 or System z software runs. Processor MSU values are determined by the hardware vendor, IBM, or Software Compatible Vendors (SCVs).

For more detailed information about System z software pricing, go to

http://www-1.ibm.com/servers/eserver/zseries/library/refguides/sw_ pricing.html

Processor (per processor charging under full capacity)

In full capacity charging, PoE must be acquired for all activated processors (available for use) that are on the server where the program or a component of the program is run.

Notes:

  1. IBM defines a physical processor in a computer as a functional unit that interprets and executes instructions. A physical processor consists of at least an instruction control unit and one or more arithmetic and logic units.
  2. Multicore technology allows two or more processors (commonly called cores) to be active on a single silicon chip. With multicore technology, IBM considers each core to be a physical processor. For example, in a dual-core chip, there are two physical processors residing on the single silicon chip.
  3. In the System z IFL environment, each IFL engine is considered a single physical processor.
  4. Threading, a technique that makes a single processor seem to perform as two or more, does not affect the count of physical processors.
  5. Where blade technology is employed, each blade is considered a separate server and charging is based upon the total number of processors on the blade on which the program is run.
  6. When a server is shipped with six processors, but two of them are inactive, four processors are active for the customer.
  7. Not all processors require the same number of Value Unit entitlements. To determine the number of Value Unit entitlements required, refer to the processor value unit conversion table on the Passport Advantage Web Site
    http://www.ibm.com/software/passportadvantage

Server

A server is a computer system that executes requested procedures, commands, or applications to one or more user or client devices over a network. A PoE must be obtained for each server on which the program or a component of the program is run or for each server managed by the program. Where blade technology is employed, each blade is considered a separate server.

Standby or backup systems

For programs running or resident on backup machines, IBM defines three types of situations: cold, warm and hot. In cold and warm situations, a separate entitlement for the copy on the backup machine is normally not required and typically no additional charge applies. In a hot backup situation, the customer needs to acquire other license or entitlements sufficient for that server. All programs running in backup mode must be solely under the customer's control, even if running at another enterprise's location.

As a practice, the following are definitions and allowable actions concerning the copy of the program used for backup purposes:

Cold: A copy of the program may reside, for backup purposes, on a machine as long as the program is not started. There is no additional charge for this copy.

Warm: A copy of the program may reside for backup purposes on a machine and is started, but is idling, and is not doing any work of any kind. There is no additional charge for this copy.

Hot: A copy of the program may reside for backup purposes on a machine, is started, and is doing work. The customer must acquire a license or entitlements for this copy and there will generally be an additional charge.

Doing work includes, for example, production, development, program maintenance, and testing. It also could include other activities such as mirroring of transactions, updating of files, synchronization of programs, data or other resources (for example, active linking with another machine, program, database or other resource, and so on), or any activity or configurations that would allow an active hot switch or other synchronized switch over between programs, databases, or other resources to occur.

In the case of a program or system configuration that is designed to support a high availability environment by using various techniques (for example, duplexing, mirroring of files, or transactions, maintaining a heartbeat, active linking with another machine, program, database, or other resource), the program is considered to be doing work in the hot situation and a license or entitlement must be purchased.

Value Units

A Value Unit is a pricing charge metric for program license entitlements that is based upon the quantity of a specific designated measurement used for a given program. Each program has a designated measurement. The most commonly used designated measurements are processor cores and MSUs. However, for select programs, there are other designated measurements such as servers, users, client devices, and messages. The number of Value Unit entitlements required for your specific implementation of the given program must be obtained from a conversion table associated with the program. You must obtain a PoE for the appropriate number of Value Unit entitlements for your implementation. The Value Unit entitlements of a given program cannot be exchanged, interchanged, or aggregated with Value Unit entitlements of another program. Whenever the designated measurement is a processor core, not all processors require the same number of Value Unit entitlements. To determine the number of Value Unit entitlements required, refer to the processor value unit conversion table on the Passport Advantage Web Site

http://www.ibm.com/software/passportadvantage

Product and licensing Web Sites

A complete list of IBM Tivoli products is available at

http://www.ibm.com/software/tivoli

IBM Tivoli product licensing documents are available at

http://www.ibm.com/software/tivoli/products/licensing.html

Passport Advantage for the distributed product

Through the Passport Advantage Agreement, you may receive discounted pricing based on their total volume of eligible products, across all IBM brands, acquired worldwide. The volume is measured by determining the total Passport Advantage points value of the applicable acquisitions. Passport Advantage points are only used for calculating the Entitled Passport Advantage discount.

To determine the required IBM Tivoli product configuration under Passport Advantage, the IBM Tivoli Enhanced Value-Based Pricing Model applies. The customer's environment is evaluated on a per-product basis.

Use the following two-step process to determine the total Passport Advantage points value:

  1. Analyze your environment to determine the number of charge units for a product. The quantity of each product's part numbers to be ordered is determine by that analysis.
  2. Order the Passport Advantage part numbers. A Passport Advantage point value, which is the same worldwide for a specific part number regardless of where the order is placed, is assigned to each IBM Tivoli product part number. The Passport Advantage point value for the applicable part number, multiplied by the quantity for that part number, will determine the Passport Advantage points for that IBM Tivoli product part number. The sum of these Passport Advantage points determines the Passport Advantage point value of the applicable IBM Tivoli product authorizations, which then may be aggregated with the point value of other applicable Passport Advantage product acquisitions to determine the total Passport Advantage points value.

The discounted pricing available through Passport Advantage is expressed in the form of Suggested Volume Prices (SVPs), which vary depending on the SVP level. Each SVP level is assigned a minimum total Passport Advantage point value, which must be achieved, in order to qualify for that SVP level.

Media packs and documentation packs do not carry Passport Advantage points and are not eligible for SVP discounting.

For additional information on Passport Advantage, refer to the following

http://www.ibm.com/software/passportadvantage

The following Passport Advantage part number categories may be orderable:

  • License and Software Subscription and Support 12 Months - This is the product authorization with Software Subscription and Support to the first anniversary date.
  • Software Subscription and Support Annual Renewal - This is the Software Subscription and Support renewal for one anniversary that applies when a customer renews their existing coverage period prior to the anniversary date at which it expires.
  • Software Subscription and Support Reinstatement 12 months - This is for customers who have allowed their Software Subscription and Support to expire, and later wish to reinstate their Software Subscription and Support.
  • Media packs - These are the physical media, such as CD-ROMs, that deliver the product's code.
  • Documentation packs - These contain printed documentation such as the User's Guide and Release Notes.

Pricing examples

The following examples are provided to illustrate your licensing requirements.

References to processor-based licensing do not represent the actual number of entitlements required. Entitlement requirements are Value Unit-based, with the exception of IBM Tivoli Storage Manager. Processors referenced in these examples represent the designated measurement on which the required number of Value Unit entitlements will be calculated. The number of Value Units required per processor will depend on the processor type. For more information, refer to the Value Unit definition in IBM Tivoli Enhanced Value-Based Pricing terminology definitions. To determine the number of Value Unit entitlements required per processor, refer to the processor Value Unit conversion table on the Passport Advantage Web site

http://www.ibm.com/software/passportadvantage

References to all other non-processor-based metrics do represent the actual number of entitlements required, unless other designated measurements are referenced or unless otherwise specified.

Pricing example for Composite Application Manager for Transactions V7.1 for the distributed platform

The customer's overall core environment includes:

Distributed servers

  • Twenty uniprocessors
  • Sixty-five 2-way servers
  • Twelve 4-way servers
  • One 8-way server
  • One 12-way server with two virtual or logical partitions
  • One 14-way server
  • One 16-way Sun Ultra server with two 8-way physical partitions (only one of which is managed by IBM Tivoli applications)
  • One 24-way server
  • One z800 server with two uniprocessor IFLs running Linux (for example, Linux on System z)

Note:Linux on System z offerings may not be available for all IBM Tivoli products. This licensing example assumes such availability. Linux on System z offerings have distinctly orderable part numbers in Passport Advantage, and should be used when ordering entitlements for IFLs running Linux.

If pricing products without a Linux on System z offering, you should exclude the z800 server entitlement requirement indicated below.

Composite Application Manager for Transactions is based upon the IBM Tivoli Environment-Managed Licensing Model.

The number of licenses required depends upon the type of monitoring being done. Each type is described below.

Client response

Count the number of clients on which the client response monitor will be run. For example, to monitor Lotus Notes on 100 Windows XP desktop systems requires 100 Client Device licenses.

Web response

The customer wants to manage the Web server environment which requires Value Unit entitlements associated with the following number of processors:

                        Quantity in Customer  Processors to be
Systems Managed             Environment          Licensed
 
Uniprocessor                    20                  20
2-way                           65                 130
4-way                           12                  48
8-way                            1                   8
12-way (two logical              1                  12
partitions)
14-way                           1                  14
16-way (two physical             1                  16
partitions, one of which
is managed by IBM Tivoli
applications)
24-way                           1                  24
z800 server with two             1                   2
uniprocessor IFLs
(requires Linux on
System z availability)
 
Total Processors to be                             274
licensed

Robotic response

Similar to Web response monitoring, but in the case of robotic response monitoring, the number of licenses is determined by where the robot is being run, sometimes called points of presence. It doesn't matter how many servers or devices make up the transaction. In this example, the customer wants to monitor transactions from several points of presence, which requires Value Unit entitlements associated with the following number of processors:

Systems Managed             Environment          Licensed
 
Uniprocessor                     4                   4
2-way                            4                   8
4-way                            2                   8
 
Total Processors to be                              20
licensed

Transaction tracking

Transaction tracking is licensed based on the environment through which the transaction is being tracked, which determines the number of required Value Units. In this example, the transactions run across the following environment:

                        Quantity in Customer  Processors to be
Systems Managed             Environment          Licensed
 
Uniprocessor                    20                  20
2-way                           65                 130
4-way                           12                  48
8-way                            1                   8
12-way (two logical              1                  12
partitions
14-way                           1                  14
16-way (two physical             1                  16
partitions, one of which
is managed by IBM Tivoli
applications)
24-way                           1                  24
z800 server with two             1                   2
uniprocessor IFLs
(requires Linux on
System z availability)
 
Total Processors to be                             274
licensed

Pricing example for Composite Application Manager for Transactions for z/OS, V7.1 - host z/OS platform

Composite Application Manager for Transactions for z/OS, V7.1 requires a single distributed processor entitlement for ARM to enable the management agent. In addition, the z/OS entitlements should follow the MSU to Value Unit scale below.

System z server = one 1,500 MSU System z server

The product in this example employs Value Unit slope Value Unit Exhibit 007 (VUE007). The scales below are used to calculate the equivalent number of Value Units for a specified number of MSUs.

If the customer has installed 1,500 MSUs, the applicable number of Value Units is:

 
MSUs                Value Units / MSU          Value Units
 
Base      3             1.00                      3.00
Tier A    42             .45                     18.90
Tier B   130             .36                     46.80
Tier C   140             .27                     37.80
Tier D 1,185             .20                    237.00
Total  1,500                                    343.50

When calculating the total number of Value Units, the sum is rounded up to the next integer. In this example, the customer needs to license 344 Value Units.

Value Units for non MSU-based S/390 processors:

 
System                Value Units / System
 
MP3000 H30                      6
MP3000 H50                      8
MP3000 H70                     12
ESL Models                      2

Value Units for IBM 9672 processors are based upon the full capacity of these systems. This is applicable to all System z systems measured on MSU capacity. Information on MSU capacities can be found in the IBM System/370tm, System/390® and System z Machine Exhibit, Z125-3901.


 
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Top rule
Ordering information
Bottom rule

The distributed product in this announcement is only available via Passport Advantage. It is not available as shrinkwrap.

 
Product group: Tivoli
 
Product Identifier Description                            PID
 
IBM Tivoli Composite Application Manager for Transactions 5724-S79
V7.1 (for the distributed platform)
IBM Tivoli Composite Application Manager for Transactions 5698-B27
for z/OS, V7.1
 
Product category: Application Management

Ordering z/OS through the Internet

ShopzSeries provides an easy way to plan and order your z/OS ServerPac or CBPDO. It will analyze your current installation, determine the correct product migration, and present your new configuration based on z/OS. Additional products can also be added to your order (including determination of whether all product requisites are satisfied). ShopzSeries is available in the U.S. and several countries in Europe. In countries where ShopzSeries is not available yet, contact your IBM representative (or IBM Business Partner) to handle your order via the traditional IBM ordering process. For more details and availability, visit the ShopzSeries Web site at

http://www14.software.ibm.com/webapp/ShopzSeries/ShopzSeries.jsp

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.

 
 
Entitled maintenance offerings description
 
ITCAM for Transactions Client Response Client Device
ITCAM for Transactions Web Robotic Response Tracking PVU
ITCAM for Transactions Web Robotic Response Tracking PVU
for Linux on Series z
 
Media pack description                                  Part number
 
IBM Tivoli Composite Application Manager for            BJ0QMLL
Transactions V7.1 Media Pack

New licensees

Orders for new licenses will be accepted now.

Shipment will begin on the planned availability date.

Basic license

Ordering information for the distributed product in Passport Advantage

Passport Advantage allows you to have a common anniversary date for Software Subscription and Support renewals, which can simplify management and budgeting for eligible new versions and releases (and related technical support) for your covered products. The anniversary date, established at the start of your Passport Advantage Agreement, will remain unchanged while your Passport Advantage Agreement remains in effect. New software purchases will initially include twelve full months of Software Subscription and Support. Software Subscription and Support in the second year (the first year of renewal) can be prorated to be coterminous with your common anniversary date. Thereafter, all Software Subscription and Support will renew at the common anniversary date for twelve full months of Software Subscription and Support.

Refer to the IBM International Passport Advantage Agreement and to the IBM Software Support Handbook for specific terms relating to, and a more complete description of, technical support provided through Software Subscription and Support.

The quantity to be specified for the Passport Advantage part numbers in the following table is per processor Value Units and per client devices. To order a chargeable option for Passport Advantage, specify the desired part number and quantity.

Description                                           Part number
 
Client response: per managed client device
IBM Tivoli Composite Application Manager for          D03L8LL
Transactions License and Software Subscription and
Support 12 Months
IBM Tivoli Composite Application Manager for          E04KELL
Transactions Software Subscription and Support
Annual Renewal
IBM Tivoli Composite Application Manager for          D03L9LL
Transactions Software Subscription and Support
Reinstatement 12 Months
 
Web Robotic Response Tracking: per processor Value Unit
 
IBM Tivoli Composite Application Manager for          D03LGLL
Transactions for Web and Robotic Response and
Tracking License and Software Subscription and
Support 12 Months
IBM Tivoli Composite Application Manager for          E04KJLL
Transactions for Web and Robotic Response and
Tracking Software Subscription and Support
Annual Renewal
IBM Tivoli Composite Application Manager for          D03LHLL
Transactions for Web and Robotic Response and
Tracking Software Subscription and Support
Reinstatement 12 Months
IBM Tivoli Composite Application Manager for          D03LELL
Transactions for Web and Robotic Response and
Tracking Linux for System z License and
Software Subscription and Support 12 Months
IBM Tivoli Composite Application Manager for          E04KILL
Transactions for Web and Robotic Response and
Tracking Linux for System z Software
Subscription and Support Annual Renewal
IBM Tivoli Composite Application Manager for          D03LFLL
Transactions for Web and Robotic Response and
Tracking Software Subscription and Support
Reinstatement 12 Months

To order a media pack for Passport Advantage, specify the part number in the desired quantity from the following table:

Description                                           Part number
 
IBM Tivoli Composite Application Manager for          BJ0QMML
Transactions V7.1 CD-ROM media pack - multilingual

On/Off Capacity on Demand

Description                                           Part number
 
IBM Tivoli Composite Application Manager for          D043JLL
Transactions Processor Day OOCoD Temporary Use
Charge

IBM Tivoli Composite Application Manager for Transactions V7.1 is also available, via Web download, from Passport Advantage.

Ordering information for the MSU-based z/OS product

 
    Translation from MSUs to Value Units
 
                  MSUs       Value Units/MSU
 
       Base        1-3            1.00
       Tier A      4-45            .45
       Tier B     46-175           .36
       Tier C    176-315           .27
       Tier D    316+              .20

When running on the z/OS platform, IBM Tivoli Management Services on z/OS, V6.2 may be a corequisite to IBM Tivoli Composite Application Manager for Transactions for z/OS, V7.1 if you do not already have IBM Tivoli Monitoring V6.2 in your enterprise. To obtain a limited use, no charge license for IBM Tivoli Management Services on z/OS, V6.2, you must place a separate order for program number 5698-A79 and agree to the terms of the IBM license for that program. This is necessary to use the transaction reporter function of IBM Tivoli Composite Application Manager for Transactions for z/OS, V7.1.

To order, specify the program product number and the appropriate license or charge option. Also, specify the desired distribution medium. To suppress shipment of media, select the license-only option in CFSW.

Note: If you are running IBM Tivoli Management Services on z/OS, you must order the file transfer enabler for z/OS feature for Composite Application Manager for Transactions for z/OS, V7.1 (5698-B27). This no-charge feature is a z/OS library component that enables the transfer of files to and from agents of the response time component of Composite Application Manager for Transactions for z/OS, V7.1 when running the IBM Tivoli Monitoring framework on z/OS.

Program name: IBM Tivoli Composite Application Manager for
              Transactions for z/OS, V7.1
Program PID: 5698-B27
 
Entitlement                                License option/
identifier   Description                   Pricing metric
 
S0156K9      Transaction tracking on       Basic OTC, per Value Unit
             z/OS                          Basic OTC, per MSU-day TUC
 
S0156KB      File transfer enabler for     Basic OTC, per Value Unit
             z/OS
 
 
Orderable
supply ID  Description             Language       Distribution medium
 
S0156KD    Transaction tracking    Multilingual   3480 tape cartridge
           on z/OS
 
S0156KG    File transfer enabler   Multilingual   3480 tape cartridge
           for z/OS
 
Subscription and Support PID: 5698-R14
 
Entitlement                          License option/
identifier   Description             Pricing metric
 
S014ZXG      Transaction tracking    Basic ASC, per Value Unit SW S&S
             on z/OS                 No charge, decline SW S&S
                                     Per MSU SW S&S registration
 
S014ZXF      File transfer enabler   Basic ASC, per Value Unit SW S&S
             for z/OS                No charge, decline SW S&S
                                     Per MSU SW S&S registration
 
 
Orderable
supply ID  Description             Language      Distribution medium
 
S014ZXD    Transaction tracking    Multilingual  Hardcopy publication
           on z/OS
 
S014ZXJ    File transfer enabler   Multilingual  Hardcopy publication
           for z/OS

Subscription and Support

Subscription and Support must be ordered to receive voice technical support via telephone during normal business hours, and future releases and versions, at no additional charge. The capacity of Subscription and Support (for example, Value Units or number of processors) must be the same as the capacity ordered for the product licenses.

To order, specify the Subscription and Support program product number and the appropriate license or charge option.

IBM is also providing Subscription and Support for these products, via a separately purchased offering, under the terms of the IBM International Agreement for Acquisition of Software Maintenance (IAASM). This offering:

  • Includes and extends the support services provided in the base support to include technical support via telephone during normal business hours.
  • Entitles customers to future releases and versions, at no additional charge. Note that the customer is not entitled to new products.

When Subscription and Support is ordered, the charges will automatically renew annually unless cancelled by the customer.

Customized Offerings for z/OS host products

Product deliverables are shipped only via Customized Offerings (for example, CBPDO, ServerPac, SystemPac®).

CBPDO and ServerPac are offered for Internet delivery, where ShopzSeries product ordering is available. Internet delivery of ServerPac may help improve automation and software delivery time. For more details on Internet delivery, refer to the ShopzSeries help information at

http://www.software.ibm.com/ShopzSeries

Media type for this software product is chosen during the Customized Offerings ordering process. Based on your customer environment, it is recommended that the highest possible density tape media is selected. Currently offered media types are:

  • CBPDOs - 3480, 3480 Compressed, 3490E, 3590, 3592*
  • ServerPacs - 3480, 3480 Compressed, 3490E, 3590, 3592*
  • SystemPacs - 3480, 3480 Compressed, 3490E, 3590, 3592*

*3592 is highest density media. Selecting 3592 will ship the fewest number of media.

Once a product becomes generally available, it will be included in the next ServerPac and SystemPac monthly update.

Production of software product orders will begin on the planned general availability date.

  • CBPDO shipments will begin one week after general availability.
  • ServerPac shipments will begin two weeks after inclusion in ServerPac.
  • SystemPac shipments will begin four weeks after inclusion in SystemPac due to additional customization, and data input verification.

 
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Top rule
Terms and conditions
Bottom rule

The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

Terms and conditions for distributed products

The distributed product is only available via Passport Advantage. It is not available as shrinkwrap.

Licensing

IBM International Program License Agreement including the License Information (LI) document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use. Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

This software license includes Software Subscription and Support (also referred to as Software Maintenance).

Agreement for Acquisition of Software Maintenance:

The IBM Agreement for Acquisition of Software Maintenance (Z125-6011) agreement applies for Software Subscription and Support (also referred to as Software Maintenance) and does not require customer signatures.

This program is licensed under the IBM Program License Agreement (IPLA), and the associated Agreement for Acquisition of Software Maintenance, which provides for support with ongoing access to releases and versions of the program. IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with the initial license acquisition of each program acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available. This program has a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours) as well as access to updates, releases, and versions of the program as long as support is in effect.

License information part number: CT53GML

The program's License Information document will be available for review on the IBM Software License Agreement Web site

http://www.ibm.com/software/sla/sladb.nsf
Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program. IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on know program defects, defect corrections, restrictions, and bypasses at no additional charge. Consult the IBM Software Support Handbook for further information at

http://www.ibm.com/support/handbook

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program technical support

Technical support of a program product will be available for a minimum of five years from the general availability date, as long as your Software Subscription and Support (also referred to as Software Maintenance) is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Subscription and Support (Software Maintenance) also provides you with access to updates, releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

Money-back guarantee

If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that (1) for programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program and (2) for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off COD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.

Authorization for use on home/portable computer

You may not copy and use this program on another computer without paying additional license fees.

Volume orders (IVO)

No

Passport Advantage applies

Yes, and through the Passport Advantage Web site at

http://www.ibm.com/software/passportadvantage
Usage restriction

Yes

Usage is limited to the quantity of Value Units and client devices licensed.

For additional information, refer to the License Information document that is available on the IBM Software License Agreement Web site

http://www.ibm.com/software/sla/sladb.nsf
Software Subscription and Support (Software Maintenance) applies

Yes

Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and Technical Support are provided by the Software Subscription and Support (Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support (Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (Software Maintenance) can be extended by the purchase of a renewal option, if available.

While your Software Subscription and Support (Software Maintenance) is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at

http://www.ibm.com/support/handbook

Software Subscription and Support (Software Maintenance) does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage Web site at

http://www.ibm.com/software/passportadvantage
System i Software Maintenance applies

No

Variable charges apply

No

Educational allowance available

Not applicable.

Terms and conditions for host products

Licensing

IBM International Program License Agreement including the License Information (LI) document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use.

Agreement for Acquisition of Software Maintenance

The IBM Agreement for Acquisition of Software Maintenance (Z125-6011) agreement applies for subscription and support and does not require customer signatures.

This program is licensed under the IBM Program License Agreement (IPLA), and the associated Agreement for Acquisition of Software Maintenance, which provides for support with ongoing access to releases and versions of the program. This program has a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours) as well as access to updates, releases, and versions of the program as long as support is in effect.

S/390 and System z IBM Operational Support Services - SoftwareXcel is an option for those customers who desire added services.

License information form number: GI11-8929

The program's License Information document will be available for review on the IBM Software License Agreement Web site

http://www.ibm.com/software/sla/sladb.nsf
Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program. IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on know program defects, defect corrections, restrictions, and bypasses at no additional charge. Consult the IBM Software Support Handbook for further information at

http://www.ibm.com/support/handbook

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program technical support

Technical support of a program product will be available for a minimum of five years from the general availability date, as long as your Subscription and Support is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Subscription and Support also provides you with access to updates, releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

Money-back guarantee

If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you obtained it for instructions on how to obtain the refund.

For clarification, note that for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off OOCoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.

Authorization for use on home/portable computer

You may not copy and use this program on another computer without paying additional license fees.

Volume orders (IVO)

No

Passport Advantage applies

No

Usage restriction

Yes

Usage is limited to the quantity of Value Units licensed.

For additional information, refer to the License Information document that is available on the IBM Software License Agreement Web site

http://www.ibm.com/software/sla/sladb.nsf
Software Subscription and Support (Software Maintenance) applies

No

For Operating System software, the revised IBM Operational Support Services - SoftwareXcel offering will provide support for those operating systems and associated products that are not available with the Software Subscription and Support (Software Maintenance) offering.

This will ensure total support coverage for your enterprise needs, including IBM and selected non-IBM products. For complete lists of products supported under both the current and revised offering, visit

http://www.ibm.com/services/sl/products
IBM Operational Support Services - SoftwareXcel

Yes

System i Software Maintenance applies

No

Variable charges apply

No

Educational allowance available

Yes, 15% education allowance applies to qualified education institution customers.

Sub-capacity terms and conditions for System z host products

For each System z IPLA program with Value Unit pricing, the quantity of that program needed to satisfy applicable IBM terms and conditions is referred to as the required license capacity. Your required license capacity is based upon the following factors:

  • The System z IPLA program you select
  • The applicable Value Unit Exhibit
  • The applicable terms
  • Whether your current mainframes are full capacity or sub-capacity

For more information on the Value Unit Exhibit for the System z IPLA program you selected, refer to the Ordering information section.

Program
number    Program name                                  Terms
 
5698-B27  IBM Tivoli Composite Application Manager for  z/OS-based
          Transactions for z/OS
Full-capacity mainframes

In cases where full capacity is applicable, the following terms apply.

Execution based, z/OS based, full machine based: The required capacity of a System z IPLA program with these terms equals the MSU-rated capacity of the machines where the System z IPLA program executes.

For more information on mainframe MSU-rated capacities, visit

http://www-1.ibm.com/servers/eserver/zseries/library/swpriceinfo/

Reference based: The required license capacity of a System z IPLA program with these terms equals the license capacity of the applicable monthly license charge (MLC) program. This MLC program is called the parent program.

Sub-capacity mainframes

In cases where sub-capacity is applicable, the following terms apply.

Execution based: The required capacity of a System z IPLA sub-capacity program with these terms equals the capacity of the LPARs where the System z IPLA program executes.

z/OS based: The required license capacity of a System z IPLA program with these terms equals the license capacity of z/OS (and z/OS.e) on the machines where the System z IPLA program executes.

Reference based: The required license capacity of a System z IPLA program with these terms equals the license capacity of the applicable monthly license charge (MLC) program. This MLC program is called the parent program.

Full-machine based: The required license capacity of a System z IPLA program with full-machine based terms equals the MSU-rated capacity of the machines where the System z IPLA program executes.

For more information on mainframe MSU-rated capacities, refer to The IBM System z Machines Exhibit, Z125-3901, or visit the Mainframes section of the System z Exhibits Web site

http://ibm.com/zseries/library/swpriceinfo/

For more information on sub-capacity System z IPLA terms and conditions, refer to Software Announcement 204-184, dated August 10, 2004.

For additional information for products with reference-based terms, System z IPLA sub-capacity programs with reference-based terms adds value to the parent program across the environment, regardless of where in the environment the System z IPLA program executes.

An environment is defined as either a single or stand-alone machine or a qualified Parallel Sysplex®. You may have one or more different environments across the enterprise. To determine the required license capacity for each System z IPLA program with referenced-based terms, each environment should be assessed separately.

When a System z IPLA sub-capacity program with reference-based terms is used in a qualified Parallel Sysplex environment, the required license capacity of the System z IPLA program must equal with the license capacity of the parent program across the Parallel Sysplex. Qualified Parallel Sysplex refers to one:

  • That meets the criteria defined in Hardware Announcement 198-001, dated January 13, 1998
  • Where MLC pricing is aggregated across the sysplex
Sub-capacity eligibility

To be eligible for sub-capacity charging on select System z IPLA programs, you must first implement and comply with all terms of either sub-capacity Workload License Charges (WLC) or sub-capacity Entry Workload License Charges (EWLC). To implement sub-capacity WLC or EWLC, a machine must be System z (or equivalent). On that machine:

  • All instances of the OS/390 operating system must be migrated to the z/OS (or z/OS.e) operating systems
  • Any licenses for the OS/390 operating system must be discontinued
  • All instances of the z/OS operating (or z/OS.e) systems must be running in z/Architecture® (64-bit) mode

For that machine, you must create and submit a Sub-Capacity Report to IBM each month. Sub-Capacity Reports must be generated using the Sub-Capacity Reporting Tool (SCRT). For additional information or to obtain a copy of SCRT, visit the System z Software Pricing Web site

http://ibm.com/zseries/swprice

You must comply with all of the terms of the WLC or EWLC offering, whichever is applicable:

  • The complete terms and conditions of sub-capacity WLC are defined in the IBM Customer Agreement - Attachment for System z Workload License Charges (Z125-6516).
  • The complete terms and conditions for sub-capacity EWLC are defined in the IBM Customer Agreement - Attachment for IBM eServertm System z 890 and 800 License Charges (Z125-6587).

Additionally, you must sign and comply with the terms and conditions specified in the amendment to the IPLA contract - Amendment for IBM System z9® and eServer zSeries® Programs Sub-Capacity Pricing (Z125-6929). Once the amendment is signed, the terms in the amendment replace any and all previous System z IPLA sub-capacity terms and conditions.

Sub-capacity utilization determination for System z host products

Sub-capacity utilization is determined based on the utilization of an eligible operating system and machine (for example, z/OS running in z/Architecture (64 bit) mode on a System z (or equivalent) server).

On/Off CoD

To be eligible for On/Off CoD pricing, you must be enabled for temporary capacity on the corresponding hardware, and the required contract, Attachment for Customer Initiated Upgrade and IBM eServer On/Off Capacity on Demand - Software (Z125-6611) must be signed prior to use.


 
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IBM Electronic Services
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IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a Web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.

The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.

The Electronic Service Agenttm is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.

To learn how Electronic Services can work for you, visit

http://www.ibm.com/support/electronic

 
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Prices
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Information on charges is available at Web site

http://www.ibm.com/support

In the Electronic tools category, select the option for Purchase/upgrade tools.

Passport Advantage for the distributed product

For Passport Advantage and charges, contact your IBM representative or your authorized IBM Business Partner. Additional information is also available at

http://www.ibm.com/software/passportadvantage

Business Partner information:

If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.

https://www.ibm.com/software/howtobuy/passportadvantage/paoreseller

 
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Order now
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To order, contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner.

Identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

Phone:      800-IBM-CALL (426-2255)
Fax:        800-2IBM-FAX (242-6329)
Internet:   callserv@ca.ibm.com
Mail:       IBM Teleweb Customer Support
            ibm.com® Sales Execution Center, Americas North
            3500 Steeles Ave. East, Tower 3/4
            Markham, Ontario
            Canada
            L3R 2Z1

Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.


Note: Shipments will begin after the planned availability date.
Trademarks

IMS, System x, System/370, eServer and Electronic Service Agent are trademarks of IBM Corporation in the United States, other countries, or both.

IBM, Tivoli, z/OS, Lotus Notes, Rational, CICS, WebSphere, DB2, OMEGAMON, System z, PartnerWorld, AIX, ETEWatch, System i, Lotus, Domino, Language Environment, S/390, OS/390, Passport Advantage, System/390, SystemPac, Parallel Sysplex, z/Architecture, System z9, zSeries and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Java and all Java-based trademarks are trademarks of Sun Microsystems, Inc. in the United States, other countries, or both.

UNIX is a registered trademark of The Open Group in the United States and other countries.

Intel is a registered trademark of Intel Corporation or its subsidiaries in the United States and other countries.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/

 

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