IBM Tivoli Storage Manager FastBack: the next generation in critical data recovery products for Microsoft Windows servers and applications on Windows

IBM United States Software Announcement 208-187
July 29, 2008

 
 ENUS208-187.PDF (144KB)

Table of contents   Document options  
At a glance At a glance Education support Education support
Overview Overview Offering Information Offering Information
Key prerequisites Key prerequisites Publications Publications
Planned availability dates Planned availability dates Technical information Technical information
Description Description Ordering information Ordering information
Product positioning Product positioning Terms and conditions Terms and conditions
Migration of FilesX products Migration of FilesX products Prices Prices
Reference information Reference information Order now Order now
Program number Program number
 
Printable version Printable version

 
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At a glance
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IBM® Tivoli® Storage Manager FastBack

  • Near instant restore - Access to backup data as it is recovered in the background
  • Elimination of backup windows - Block-level, incremental data capture and copy-on-write technology
  • Continuous data protection and snapshots for Windows® applications Microsoft® SQL, Lotus® Domino®, Oracle, DB2®, SAP, and others
  • IBM Tivoli Storage Manager integration
  • Disaster recovery capabilities that replicate data to a remote site
  • Central management of local and remote offices

IBM Tivoli Storage Manager FastBack for Microsoft Exchange

  • Fast and easy restore of individual Exchange objects

IBM Tivoli Storage Manager FastBack for Bare Machine Recovery

  • Rapid bare machine recovery for Windows; dissimilar hardware support

IBM Tivoli Storage Manager FastBack Center

  • A single, convenient package that combines the three Tivoli Storage Manager FastBack products
To order, contact:
Your IBM representative, an IBM Business Partner, or the Americas
Call Centers at
800-IBM-CALL (426-2255).
 
Reference: SE001

 
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Overview
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The explosion of data and information across businesses is driving the need for integrated data protection solutions to address comprehensive data recovery and business continuity for data and applications, regardless of where they reside, whether in the enterprise or a small business, whether at the Data Center or a remote branch office.

To address this growing set of customer challenges, several new products are being added to the IBM Tivoli Storage Manager portfolio. They are IBM Tivoli Storage Manager FastBack, IBM Tivoli Storage Manager FastBack for Microsoft Exchange, IBM Tivoli Storage Manager FastBack for Bare Machine Recovery, and IBM Tivoli Storage Manager FastBack Center.

IBM Tivoli Storage Manager FastBack delivers continuous data protection and snapshots for Windows servers and applications that run on Windows including Microsoft Exchange, Microsoft SQL, Lotus Domino, Oracle, DB2, and others. It is designed to provide a data protection and recovery solution for mission-critical applications, in the data center or remote branch offices, for enterprises and small businesses. Tivoli Storage Manager FastBack can eliminate traditional backup windows by continuously capturing data changes at the block level, with very minimal impact to the systems it helps protect. Its policy-based approach to data protection allows administrators to improve recovery service levels, specifically Recovery Point Objectives (RPO) and Recovery Time Objectives (RTO). Tivoli Storage Manager FastBack also provides a near instant restore capability that enables applications to be up and running within minutes after data recovery is initiated, while data recovery is performed in the background.

IBM Tivoli Storage Manager FastBack for Microsoft Exchange extends Tivoli Storage Manager FastBack Exchange protection capabilities by allowing quick and easy restore of individual Exchange objects such as e-mail messages and attachments, contact lists, calendars, tasks, journal entries, entire folders, and so forth. Tivoli Storage Manager FastBack for Microsoft Exchange uses an intuitive Windows-style GUI, which can result in reduced downtime and improved productivity.

IBM Tivoli Storage Manager FastBack for Bare Machine Recovery is a solution for Windows that allows users to easily recover entire systems to a comparable server, to a new server with different hardware, or to a virtual machine (VMware or Microsoft Virtual Server). Tivoli Storage Manager FastBack for Bare Machine Recovery is also an excellent tool for performing server migrations, and for enabling a highly cost-effective business resilience solution for remote branch offices.

IBM Tivoli Storage Manager FastBack Center combines the three Tivoli Storage Manager FastBack products into a single convenient package.


 
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Key prerequisites
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Refer to Hardware and software requirements section.


 
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Planned availability dates
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For English

  • August 15, 2008: Electronic general availability
  • August 29, 2008: Media general availability

For translated code

  • September 19, 2008: Electronic general availability
  • October 3, 2008: Media general availability

 
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Description
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IBM Tivoli Storage Manager FastBack

IBM Tivoli Storage Manager FastBack is a next-generation continuous data protection and recovery management platform for Windows servers and applications that run on Windows, such as Microsoft Exchange, Microsoft SQL, Lotus Domino, Oracle, DB2, and others. It combines a number of leading-edge and patented technologies to provide a data protection and recovery solution for applications, in the data center, remote branch offices, and for small businesses. Tivoli Storage Manager FastBack helps eliminate the need for traditional backup windows by continuously capturing data changes at the block level, with extremely low overhead on the systems it protects. Its flexible policy engine enables administrators to improve recovery service levels to meet stringent data protection and retention requirements. Tivoli Storage Manager FastBack also provides a unique near instant restore capability that enables applications to be up and running within minutes following any data loss, while data recovery is performed in the background.

Adaptive solution, blending continuous, frequent, and scheduled protection

Tivoli Storage Manager FastBack allows you to set and achieve application Recovery Point Objectives (RPO) by setting the frequency of backups, up to true continuous data protection. Tivoli Storage Manager FastBack uses a block level, incremental approach to data protection that has a very low impact on protected servers and applications, and eliminates backup windows. Block level incremental means that the first snapshot of a volume will be a "full" snapshot (all the used blocks of this volume will be copied). From that point on, only incremental snapshots will occur, so only blocks that have changed will be copied. This allows for a very storage-efficient repository.

Tivoli Storage Manager FastBack is a software-based solution and does not rely on any particular hardware to enable continuous data protection or snapshots. Tivoli Storage Manager FastBack enables LAN-based and SAN-based backup; with SAN backup the impact of backups is removed from the LAN. Tivoli Storage Manager FastBack has the ability to read and write data directly from a SAN (bypassing the server that is being protected), offering a server-free and network-free backup technology.

Deep protection for Windows servers and applications running on Windows

Tivoli Storage Manager FastBack provides continuous data protection and snapshots for any Windows applications. Tivoli Storage Manager FastBack is an adaptive protection solution that allows you to proactively address changing business needs with any combination of continuous, frequent, and scheduled approaches to data protection based on the application or data profile - while supporting fast, granular recovery of data. Tivoli Storage Manager FastBack provides data retention policies to help you meet corporate governance mandates. Tivoli Storage Manager FastBack uses block-level incremental snapshot technology to copy new and changed data in a non-disruptive manner, eliminating the need to close files and shut down applications in order to accomplish data protection tasks. This allows organizations to achieve 24-hour operation of their critical systems. Even more important is the way application recovery is conducted by Tivoli Storage Manager FastBack. Tivoli Storage Manager FastBack provides immediate access to data, whether you need to recover a single lost e-mail message (Exchange) or a corrupted SQL or Oracle table, a file folder or a complete volume.

Helps reduce the costs associated with remote branch office data protection and increase Recovery Time Objectives (RTO) and RPO

Maintaining skilled technical staff at remote sites, handling tapes, locally initiating restores, and ensuring that backups are successful, can be very costly and error prone to a business with multiple remote locations. Businesses with remote sites often have the additional costs of having to maintain tape backup systems from different vendors, requiring different skills and backup processes. Beyond costs, there are performance drawbacks to using tape backup at remote locations. Tape can introduce delays and may not allow remote offices to meet RTO and RPO. Tivoli Storage Manager FastBack can help eliminate these costs and performance issues by providing a disk-to-disk (D2D) solution that can replace the use of tape at these sites and provide visibility into branch operations with centralized management of remotely distributed data. It can also integrate with Tivoli Storage Manager to leverage your current investment and take advantage of Tivoli Storage Manager's tape optimization technologies and data management capabilities as well as provide an intermediary disk-based layer (D2D2T) for significantly faster backup and recovery capabilities. Tivoli Storage Manager FastBack provides a centrally managed interface that enables monitoring of replicated snapshots at a central location.

Intelligent disaster recovery

A remote office data protection solution should include the ability to recover following any type of data loss. The local backup and recovery capabilities of Tivoli Storage Manager FastBack address the loss of data at the application, server, or storage level, including accidental deletion, virus attacks, and device failures. But businesses also should be able to recover when an entire site, including the local Tivoli Storage Manager FastBack server, is affected by a service outage. To obtain an off-site copy of data to perform disaster recovery and business continuance, Tivoli Storage Manager FastBack allows you to selectively replicate data between remote offices, data centers, and disaster recovery sites. This is accomplished by providing policy-based levels of protection, granularity, and security while keeping the impact on systems and WAN bandwidth to a minimum. Tivoli Storage Manager FastBack disaster recovery capabilities offer a safe, secure, and less costly alternative to manually shipping tape cartridges.

Selective RPO and retention

With Tivoli Storage Manager FastBack's policy-based approach to disaster recovery, you can select at a volume level which volumes are replicated to a disaster recovery site. This granular approach to off-site replication can result in more efficient use of network bandwidth and storage resources. Tivoli Storage Manager FastBack also allows you to create retention policies that determine how long to keep each disaster recovery data set based on the needs of each application.

Data reduction

Using an incremental model that dramatically reduces the amount of data, Tivoli Storage Manager FastBack can achieve data reduction metrics similar to data deduplication solutions, when compared to performing full backup of server data to tape. The policy engine also helps to reduce the amount of data stored and sent over the WAN or Internet to only what is needed to support business requirements.

Scheduling

Data transfers over the WAN or Internet are scheduled to make the most effective use of your available bandwidth and limit the impact on other applications. Since the amount of data that Tivoli Storage Manager FastBack transfers usually is very small, depending on the amount of data changed between disaster recovery transfers, the transfer window needed is generally very short.

Compression

Tivoli Storage Manager FastBack uses industry-standard compression during the transfer of the disaster recovery data which is a selectable option that can reduce the amount of data transferred by as much as 50%. The decision to use compression is based on the trade off between available processing power and network bandwidth.

Latency reduction

Tivoli Storage Manager FastBack automatically bundles large numbers of small files for replication to dramatically reduce the latency overhead associated with TCP/IP file transfers.

Exceptional recovery times

Tivoli Storage Manager FastBack has a unique near instant restore technology that allows near instant recovery. With Tivoli Storage Manager FastBack, it's easy to extract any file or application object (such as an e-mail) from the stored data blocks of any stored snapshot. Administrators can mount a snapshot virtually to a drive letter, allowing validation of the backup data and file-level and folder-level restore. Tivoli Storage Manager FastBack even makes volume restore more efficient by providing several ways to restore data. In addition to traditional volume restores, Tivoli Storage Manager FastBack has a near instant restore feature that can dramatically reduce RTO. Near instant restore lets users use data on the same disk where the volume is being restored - while the restore operation is still in progress. This means the administrator can allow instant access to data for users, while the restore occurs in the background. Users can see and access information, which signals to the restore process to make this information a priority, while data not being used is restored later in the process. Tivoli Storage Manager FastBack file system view into the backup repository allows click-drag-drop recovery of any file or folder, greatly simplifying the ease of recovery.

Integration with Tivoli Storage Manager

Customers are facing a data and information explosion throughout their enterprise, coupled with increasing legal and regulatory requirements. As a result, customers need more holistic and integrated data protection solutions to help ensure comprehensive data recovery, business continuity, and to address compliance both across their data centers and remote offices. Tivoli Storage Manager FastBack, together with Tivoli Storage Manager, can provide that solution today. Tivoli Storage Manager FastBack is integrated with the Tivoli Storage Manager server to provide a very cost effective approach to maintaining archive copies of Tivoli Storage Manager FastBack server data. Tivoli Storage Manager can manage Tivoli Storage Manager FastBack data in a hierarchy of storage with intelligent data movement and storage that can match the value and needs of the data to the cost and performance characteristics of the storage media.

Tivoli Storage Manager FastBack for Microsoft Exchange - item-level recovery of Microsoft Exchange objects

IBM Tivoli Storage Manager FastBack for Microsoft Exchange extends Tivoli Storage Manager FastBack Exchange protection capabilities by allowing quick and easy restore of individual Exchange objects such as e-mail message and attachments, contact lists, calendars, tasks, journal entries, and entire folders. Tivoli Storage Manager FastBack uses an intuitive Windows-style GUI, which can result in reduced downtime and improved productivity. Microsoft Exchange 2000, 2003, or 2007 are supported. Tivoli Storage Manager FastBack for Microsoft Exchange is supported only for use with data backed up by Tivoli Storage Manager FastBack or Tivoli Storage Manager for Mail.

IBM Tivoli Storage Manager FastBack for Bare Machine Recovery

IBM Tivoli Storage Manager FastBack for Bare Machine Recovery is a bare machine recovery solution for Windows that allows you to easily recover entire systems to a comparable server, to a new server with different hardware, or to a virtual machine (VMware or Microsoft Virtual Server). Tivoli Storage Manager FastBack is a prerequisite for Tivoli Storage Manager FastBack for Bare Machine Recovery.

IBM Tivoli Storage Manager FastBack Center

IBM Tivoli Storage Manager FastBack Center is a bundle of the other three Tivoli Storage Manager FastBack products.

Tradeup offering from IBM Tivoli Storage Manager Express products

The opportunity to trade up to IBM Tivoli Storage Manager FastBack V5.5, in addition to the currently available tradeups to some of the other IBM Tivoli Storage Manager products, at a discounted price, is now being offered to currently entitled licensees of IBM Tivoli Storage Manager Express V5.3, IBM Tivoli Storage Manager Express for Microsoft Exchange V5.3, or IBM Tivoli Storage Manager Express for Microsoft SQL V5.3.

The trade up is intended to enable the user, who must be current on Software Subscription and Support, to take advantage of additional functions in the IBM Tivoli Storage Manager FastBack or Tivoli Storage Manager products.

Accessibility by people with disabilities

A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at

http://www.ibm.com/able/product_accessibility/index.html

 
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Product positioning
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IBM Tivoli Storage Manager FastBack delivers continuous protection of applications and data running on Windows. It also has unique, patented technology that helps users recover the data very quickly. Tivoli Storage Manager FastBack also provides the ability to replicate data between servers providing a disk-only solution with second site failover or disaster recovery. This model is especially relevant to branch office locations where using backup tapes is often manual and error prone. When combined with Tivoli Storage Manager, IBM can offer you a full range of data protection and recovery alternatives to satisfy different recovery time objectives and recovery point objectives.

Both Tivoli Storage Manager and Tivoli Storage Manager FastBack deliver products that help companies protect data in applications and file systems. To minimize downtime, Tivoli Storage Manager FastBack brings new, continuous data protection technology that will help companies protect data more frequently, to minimize data loss, and help them to recover data more quickly.


 
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Migration of FilesX products
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For current FilesX licensees, you will be contacted by IBM to migrate your FilesX use entitlements into the IBM systems for the Tivoli Storage Manager FastBack replacement product. This contact will happen at your next support renewal cycle that follows the end of 2008. The table which follows shows the current offering name and the replacement offering name. You must be current on maintenance to be eligible for migrations. If you are not current, you will have to pay the maintenance reinstatement pricing in the Passport Advantage® ordering system.

The migration is for the same capacity as currently licensed when converted to the Processor Value Units (PVU) metric announced for the replacement offering. Initial migration quotes will be generated using estimated PVU calculation based on standard server structures, though customers will be migrated to ensure that they are entitled to use the software on the same systems that they are currently managing by adjusting the PVU quantities where required.

Current offering name            Replacement offering name
 
Xpress Restore                       IBM Tivoli Storage Manager FastBack
Xpress Restore CDP
Xpress Backup and Restore
Xpress Restore-DR CA option (1)
Xpress Restore DR (Data Rep
  to/from remote Sites) (1)
Xpress Restore - DR RW option (1)
 
Xchange Restore                      IBM Tivoli Storage Manager FastBack
                                       for Microsoft Exchange  (see note)
 
Xpress Restore-Bare Metal Restore    IBM Tivoli Storage Manager FastBack
  Option                               for Bare Machine Recovery
Xpress Bare Metal restore Add On
 
Xpress Bare Metal Restore            IBM Tivoli Storage Manager FastBack
  Stand Alone Server (2)               and IBM Tivoli Storage Manager
                                       FastBack for Bare Machine Recovery

(1) This was previously a separately-chargeable option and the functionality is now included in the use authorization of the core product. No incremental entitlements are issued for these previously-chargeable options.

(2) This was a bundled offering. Under IBM, these offerings are available separately. Thus, a customer who purchased this offering from FilesX, will be migrated to two replacement offerings with the same quantities.

Note: Tivoli Storage Manager FastBack for Microsoft Exchange license includes mailbox support for all users on the licensed Microsoft Exchange server.


 
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Reference information
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For information on the other products in the Tivoli Storage Manager family, refer to Software Announcement207-290, dated November 13, 2007.




 
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Program number
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Program               Program
number         VRM    name
 
5724-U93       5.5    Tivoli Storage Manager FastBack
 
5724-U94       5.5    Tivoli Storage Manager FastBack for Microsoft
                       Exchange
 
5724-U95       5.5    Tivoli Storage Manager FastBack for Bare Machine
                       Recovery
 
5724-V35       5.5    Tivoli Storage Manager FastBack Center
 

 
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Education support
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Comprehensive education for IBM Tivoli products is offered through Worldwide Tivoli Education Delivery Services. A wide range of training options are available, including classes led by instructors, learning on demand, on-site training, and blended learning solutions.

For additional information, visit

http://www-306.ibm.com/software/tivoli/education/

 
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Offering Information
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Product information is available via the Offering Information Web site

http://www.ibm.com/common/ssi

Also, visit the Passport Advantage Web site

http://www.ibm.com/software/passportadvantage

 
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Publications
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The following English publications can be ordered after planned media availability. To order, use the Publications Center.

Title                                                Order number
 
IBM Tivoli Storage Manager FastBack                  SC23-8562
 Installation and User's Guide
 
IBM Tivoli Storage Manager FastBack for              SC27-2307
 Microsoft Exchange
 Installation and User's Guide
 
IBM Tivoli Storage Manager FastBack for              SC27-2308
 Bare Machine Recovery
 User's Guide

The IBM Publications Center

http://www.ibm.com/shop/publications/order

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries, free of charge.


 
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Technical information
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Specified operating environment

Hardware and software requirements

Tivoli Storage Manager FastBack

Backup server

Hardware requirements

  • Machine - 3 GHz Dual Intel® Pentium® or compatible, recommended 4 GHz Dual Intel Pentium or compatible
  • Memory - 2 GB RAM, 2 GB Virtual Memory, recommended 3 GB RAM, 2 GB Virtual Memory
  • Available hard disk - 100 MB for FastBack server, 200 MB for Documents and Settings folder

Software requirements

For Windows, one of the following (32-bit, X86 architecture only):

  • Windows XP Professional SP 1, or later
  • Windows 2003 Standard Server SP 1, or later
  • Windows 2003 Enterprise Server SP 1, or later

    Notes®:

    • The Boot and Windows OS partitions must be formatted in NTFS.
    • Windows 2003 is supported on X86 architecture only.

Backup client

Hardware requirements

  • Machine - 733 MHz Intel Pentium or compatible; recommended 1 GHz Intel Pentium or compatible
  • Memory - 512 MB RAM, 2 GB Virtual Memory, recommended; 1 GB RAM, 3 GB Virtual Memory
  • Available hard disk - 200 MB in the Documents and Settings folder

Software requirements

For Windows, one of the following (32-bit X86 and 64-bit X64 / IA64 architectures only):

  • Windows 2000 Professional SP 3, or later
  • Windows 2000 Standard Server SP 3, or later
  • Windows 2000 Advanced Server SP 3, or later
  • Windows XP Professional SP 1, or later
  • Windows 2003 Standard Server SP 1, or later
  • Windows 2003 Enterprise Server SP 1, or later

    Notes:

    • The Boot and Windows OS partitions must be formatted in NTFS.
    • Windows 2000 is supported on X86 architecture only.
    • Windows 2003 is supported on the following processors:
      • x86
      • 64 - AMD and EM64T
      • IA64 - Itanium®

Disaster recovery server

Hardware requirements

  • Machine - 3 GHz Dual Intel Pentium or compatible; recommended 4 GHz Dual Intel Pentium or compatible
  • Memory - 2 GB RAM, 2 GB Virtual Memory, recommended; 3 GB RAM, 2 GB Virtual Memory
  • Available hard disk - 100 MB for disaster recovery, 200 MB for Documents and Settings folder

Software requirements

For Windows, one of the following (32-bit, X86 architecture only):

  • Windows XP Professional SP 1, or later
  • Windows 2003 Standard Server SP 1, or later
  • Windows 2003 Enterprise Server SP 1, or later

    Notes:

    • The Boot and Windows OS partitions must be formatted in NTFS.
    • Windows 2003 is supported on X86 architecture only.

Tivoli Storage Manager FastBack for Microsoft Exchange

Hardware requirements

  • Machine - 1.5 GHz Dual Intel Pentium or compatible; recommended 2 GHz Dual Intel Pentium or compatible
  • Memory - 1 GB RAM, 2 GB Virtual Memory, recommended; 2 GB RAM, 2 GB Virtual Memory
  • Available hard disk - 200 MB for Documents and Settings folder

Software requirements

One of the following:

  • IBM Tivoli Storage Manager Fastback
  • IBM Tivoli Storage Manager for Mail

For Microsoft Exchange - one of the following:

  • Microsoft Exchange 2000
  • Microsoft Exchange 2003
  • Microsoft Exchange 2007

For Windows - one of the following (32-bit X86 and 64-bit X64/IA64 architectures only):

  • Windows XP Professional SP 1, or later
  • Windows 2003 Standard Server SP 1, or later
  • Windows 2003 Enterprise Server SP 1, or later

Tivoli Storage Manager FastBack for Bare Machine Recovery

Hardware requirements

Refer to the following Web site for the list of the many mass storage drivers, from a variety of vendors, that are supported

http://www.ibm.com/software/tivoli/products/storage-mgr-fastback-bmr/

Software requirements

  • IBM Tivoli Storage Manager Fastback

Migration considerations

The upgrade and migration considerations for moving from FilesX Vx.x to Tivoli Storage Manager FastBack V5.5.0.0 are as follows:

  • Data backed up by FilesX can be recovered with Tivoli Storage Manager FastBack.
  • All components must be at a Tivoli Storage FastBack V5.5.0.0 level to be supported (that is a Tivoli Storage Manager FastBack V5.5.0.0 server will not be able to be used with any level of FilesX client).
  • Moving from a FilesX release to Tivoli Storage Manager FastBack V5.5.0.0 will involve uninstalling the FilesX release and installing the Tivoli Storage Manager FastBack release.

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a read-me file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Companion products

If you're considering Tivoli Storage Manager FastBack, Tivoli Storage Manager FastBack for Microsoft Exchange, or Tivoli Storage Manager FastBack for Bare Machine Recovery, you should also review and evaluate the complete Tivoli Storage Manager family of offerings as it delivers tremendous complementary value.

  • IBM Tivoli Storage Manager - automates data backup and restore functions, supports a broad range of platforms and storage devices, has centralized storage management operations, and comprehensive tape support. By leveraging the FastBack Mount capability of Tivoli Storage Manager FastBack, data that has been backed up to a FastBack server can then be sent to a Tivoli Storage Manager or Tivoli Storage Manager Extended Edition server.
  • IBM Tivoli Storage Manager Extended Edition - expands on backup, restore, and archive abilities with Tivoli Storage Manager server disaster recovery, support for NetApp or N series environments and remote tape vaulting.
  • IBM Tivoli Storage Manager for Mail - helps secure IBM Lotus Domino and Microsoft Exchange data, regardless of where or how it is stored.
  • Tivoli Storage Manager for Databases - helps secure Oracle and Microsoft SQL data, no matter where or how it is stored.
  • IBM Tivoli Storage Manager for Microsoft SharePoint - offers granular backup and recovery of your SharePoint business data and content.
  • IBM Tivoli Storage Manager HSM for Windows - provides HSM with a policy-based management system for migrating Windows files economically and transparently.
  • IBM Tivoli Storage Manager for Advanced Copy Services - helps protect your mission-critical AIX® or Linux® data that requires 24x7 availability by exploiting advanced hardware replication capabilities.
  • IBM Tivoli Storage Manager for Copy Services - integrates with the Tivoli Storage Manager Data Protection clients to deliver highly efficient, offloaded backup and restoration of Microsoft Exchange and Microsoft SQL data, virtually eliminating backup-related performance impacts on the production server through exploitation of hardware or system VSS providers.
  • IBM Tivoli Storage Manager for Enterprise Resource Planning - helps protect vital SAP R/3 system data efficiently, consistently, and reliably.
  • IBM Tivoli Storage Manager for Space Management - automatically moves inactive data to free online disk space for important active data.
  • IBM Tivoli Storage Manager for Storage Area Networks - allows SAN-connected Tivoli Storage Manager servers and client computers to make maximum use of their direct network connection to storage.
  • IBM Tivoli Storage Manager for System Backup and Recovery - offers a system backup, restore, and reinstallation tool that provides bare-metal restore capabilities for AIX environments.

Tivoli Storage Manager FastBack customers should also consider purchasing IBM Tivoli Continuous Data Protection (CDP) for Files when a backup solution for mobile devices or single-user desktop devices is needed. Tivoli Storage Manager FastBack, a complementary solution to Tivoli CDP for Files, is a real-time, continuous file-level data protection solution specifically designed for desktops, laptops, and mobile offices. Tivoli Storage Manager FastBack offers a complementary enterprise-class CDP block-level solution for servers and applications, whether they are in the data center or in branch or remote locations.

If you need a complete multiplatform bare machine recovery solution for your Windows, Linux, HP, and Solaris operating environments, you should also consider the family of bare machine recovery offerings from Cristie, which are available and orderable from IBM. These offerings are complementary to Tivoli Storage Manager FastBack for Bare Machine Recovery.

If you have a SAN environment, you should consider purchasing IBM TotalStorage® Productivity Center in addition to Tivoli Storage Manager FastBack. You will benefit from the ability to more fully manage your storage environment, including backup and recovery, management of disk performance, management of the physical network of the SAN, logical connections between the devices, and capacity management of file systems and databases.

The IBM System Storagetm SAN Volume Controller (SVC) can also offer additional value to Tivoli Storage Manager FastBack customers with larger storage requirements. SVC enables a single point of control for disparate, heterogeneous storage resources to help support improved business application availability and greater resource utilization. The objective is to identify all storage resources in your IT infrastructure in order to make the most efficient use of your business resources - and do it quickly, efficiently, in real time, while avoiding administrative cost.

Tivoli Storage Manager FastBack customers, who have additional data retention and compliance needs, should also consider IBM TotalStorage DR550 and IBM System Storage Archive Manager. IBM TotalStorage DR550 is an integrated, preconfigured, complete hardware and software offering designed to help store, retrieve, manage, share, and secure regulated and nonregulated data in a non-erasable and non-rewritable format, helping you protect the integrity of your data. The DR550 offering can easily be optimized for your specific business applications. IBM System Storage Archive Manager is used as the control code that manages IBM TotalStorage DR550. Any content management or archive software application, which has been validated with System Storage Archive Manager, is also validated for use with the DR550.

Tivoli Storage Manager FastBack customers, looking for complementary system hardware and storage, should consider the IBM System xtm series as well as IBM DS3000 and DS4000tm storage hardware, which are excellent solutions for small and medium businesses (SMB), and remote or branch office environments. If you already have IBM N series hardware, an excellent product for you is IBM Continuous Data Protection for Files for your laptop or desktop protection.

Limitations

IBM Tivoli Storage Manager FastBack Center supports servers with up to eight processor cores. If the customer wants to deploy Tivoli Storage Manager FastBack Center on servers that have in excess of eight cores, appropriate separate entitlements to IBM Tivoli Storage Manager FastBack, IBM Tivoli Storage Manager FastBack for Microsoft Exchange, or IBM Tivoli Storage Manager FastBack for Bare Machine Recovery would be required.

For additional information, refer to Usage restriction in the Terms and conditions section of this announcement, or to the license information document that is available on the IBM Software License Agreement Web site

http://www.ibm.com/software/sla/sladb.nsf
Performance considerations

The Tivoli Storage Manager FastBack products' performance will vary depending upon a customer's particular configuration, the client/server options, and customization. If the Tivoli Storage Manager FastBack server is to run in a virtualized environment, careful planning is required to ensure sufficient memory, CPU, or I/O resources are available.

Planning information

Software Subscription and Support is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and technical support are provided by the Software Subscription and Support offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and technical support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support with each program license acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option, if available.

Packaging

IBM Tivoli Storage Manager FastBack is distributed with:

  • Product CD
  • IBM Tivoli Storage Manager FastBack Quick Start Guide (English, French, and Simplified Chinese)

IBM Tivoli Storage Manager FastBack for Microsoft Exchange is distributed with:

  • Product CD
  • IBM Tivoli Storage Manager FastBack for Microsoft Exchange Quick Start Guide (English, French, and Simplified Chinese)

IBM Tivoli Storage Manager FastBack for Bare Machine Recovery is distributed with:

  • Product CD
  • IBM Tivoli Storage Manager FastBack for Bare Machine Recovery Quick Start Guide (English, French, and Simplified Chinese)

IBM Tivoli Storage Manager FastBack Center is distributed with:

  • International Program License Agreement (Z125-3301)
  • License Information document
  • Product CDs for Tivoli Storage Manager FastBack, Tivoli Storage Manager FastBack for Microsoft Exchange, and Tivoli Storage Manager FastBack for Bare Machine Recovery
  • IBM Tivoli Storage Manager FastBack Quick Start Guide (English, French, and Simplified Chinese)
  • IBM Tivoli Storage Manager FastBack for Microsoft Exchange Quick Start Guide (English, French, and Simplified Chinese)
  • IBM Tivoli Storage Manager FastBack for Bare Machine Recovery Quick Start Guide (English, French, and Simplified Chinese)

Tivoli Storage Manager FastBack for Microsoft Exchange is supported only for use with data backed up by Tivoli Storage Manager FastBack or Tivoli Storage Manager for Mail. Tivoli Storage Manager FastBack is a prerequisite for Tivoli Storage Manager FastBack for Bare Machine Recovery.

Security, auditability, and control

IBM Tivoli Storage Manager FastBack products use the security and auditability features of the operating system software. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.

Software Services

IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.

To learn more about IBM Software Services or to contact a Software Services sales specialist, visit

http://www.ibm.com/software/sw-services/

IBM Tivoli Enhanced Value-Based Pricing

IBM Tivoli software products are priced using IBM Tivoli's Enhanced Value-Based Pricing. The Enhanced Value-Based Pricing system is based upon the IBM Tivoli Environment-Managed Licensing Model, which uses a managed-environment approach -- whereby price is determined by what is managed rather than the number and type of product components installed. For example, all servers monitored with IBM Tivoli's monitoring product (IBM Tivoli Monitoring) require entitlements sufficient for those servers. Other IBM Tivoli products may manage clients, client devices, agents, network nodes, users, or other items, and are licensed and priced accordingly.

Unlike typical systems management licensing models that require entitlements of specific software components to specific systems, the IBM Tivoli Environment-Managed Licensing Model provides the customer flexibility to deploy its IBM Tivoli software products within its environment in a manner that can address and respond to the customer's evolving architecture. That is, as the architecture of a customer's environment changes, the customer's implementation of IBM Tivoli software can be altered as needed without affecting the customer's license requirements (as long as the customer does not exceed its entitlements to the software).

Under Enhanced Value-Based Pricing, licensing and pricing of server-oriented applications are determined based upon the server's use in the customer's environment. Typically, such applications are licensed and priced in a manner that corresponds to each installed and activated processor of the server managed by the IBM Tivoli application to help correlate price to value while offering a simple solution.

For servers with physical or logical partitions (sometimes called virtual), entitlements are required for all installed and activated processors on the server. For each IBM Tivoli application managing a clustered environment, licensing is based on the cumulative number of installed and activated processors on each server in the cluster.

Enhanced Value-Based Pricing recognizes the convergence of RISC/UNIX and Microsoft Windows/Intel technologies, in order to simplify the customers licensing requirements, and to provide a smoother, more scalable model. Pricing and licensing does not differentiate between non-System z server platforms or operating systems. For some products, this platform neutrality extends to System and other host servers as well.

IBM Tivoli Enhanced Value-Based Pricing terminology definitions

Managed processor (charging under full capacity in the managed environment)

Charges are based on the active processors on the machines in the computing environment affiliated with the program rather than on the server where the program is run. The managed processors which require Proofs of Entitlement (PoE) are defined in the License Information's program unique terms.

Notes:

  1. IBM defines a physical processor in a computer as a functional unit that interprets and executes instructions. A physical processor consists of at least an instruction control unit and one or more arithmetic and logic units.
  2. Multicore technology allows two or more processors (commonly called cores) to be active on a single silicon chip. With multicore technology, IBM considers each core to be a physical processor. For example, in a dual-core chip, there are two physical processors residing on the single silicon chip.
  3. The program may not run on some or all of the processors for which PoEs are required for the program's valuation method.
  4. Threading, a technique that makes a single processor seem to perform as two or more, does not affect the count of physical processors.
  5. Where blade technology is employed, each blade is considered a separate server and charging is based upon the total number of processors on the blades with which the program is affiliated.
  6. Not all processors require the same number of Value Unit entitlements. To determine the number of Value Unit entitlements required, refer to the processor value unit conversion table on the Passport Advantage Web Site
    http://www.ibm.com/software/passportadvantage

Partitions

A server's resources (CPU, memory, I/O, interconnects and buses) may be divided according to the needs of the applications running on the server. This partitioning can be implemented with physical boundaries (Physical Partitions) or logical boundaries (Logical Partitions).

Physical Partitions are defined by a collection of processors dedicated to a workload and can be used with systems that have either multiple cards or multiple frames, each of which can be configured independently. In this method, the partitions are divided along hardware boundaries and processors, and the I/O boards, memory, and interconnects are not shared.

Logical Partitions are defined by software rather than hardware and allocate a pool of processing resources to a collection of workloads. These partitions, while separated by software boundaries, share hardware components and run in one or more physical partitions.

Server

A server is a computer system that executes requested procedures, commands, or applications to one or more user and/or client devices over a network. A PoE must be obtained for each server on which the program or a component of the program is run or for each server managed by the program. Where blade technology is employed, each blade is considered a separate server.

Standby or backup systems

For programs running or resident on backup machines, IBM defines three types of situations: cold, warm, and hot. In the cold and warm situations, a separate entitlement for the copy on the backup machine is normally not required and typically no additional charge applies. In a hot backup situation, the customer needs to acquire another license or entitlements sufficient for that server. All programs running in backup mode must be solely under the customer's control, even if running at another enterprise's location.

As a practice, the following are definitions and allowable actions concerning the copy of the program used for backup purposes.

Cold - A copy of the program may reside, for backup purposes, on a machine as long as the program is not started. There is no additional charge for this copy.

Warm - A copy of the program may reside for backup purposes on a machine and is started, but is idling, and is not doing any work of any kind. There is no additional charge for this copy.

Hot - A copy of the program may reside for backup purposes on a machine, is started, and is doing work. The customer must acquire a license or entitlements for this copy and there will generally be an additional charge.

Doing work, includes, for example, production, development, program maintenance, and testing. It also could include other activities such as mirroring of transactions, updating of files, synchronization of programs, data or other resources (for example, active linking with another machine, program, database, or other resource, and so on), or any activity or configurations that would allow an active hot switch or other synchronized switch over between programs, databases, or other resources to occur.

In the case of a program or system configuration that is designed to support a high availability environment by using various techniques (for example, duplexing, mirroring of files or transactions, maintaining a heartbeat, active linking with another machine, program, database, or other resource, and so on), the program is considered to be doing work in the hot situation and a license or entitlement must be purchased.

Value Units

A Value Unit is a pricing charge metric for program license entitlements which is based upon the quantity of a specific designated measurement used for a given program. Each program has a designated measurement. The most commonly used designated measurements are processor cores and MSUs. However, for select programs, there are other designated measurements such as servers, users, client devices, and messages. The number of Value Unit entitlements required for your specific implementation of the given program must be obtained from a conversion table associated with the program. You must obtain a PoE for the appropriate number of Value Unit entitlements for your implementation. The Value Unit entitlements of a given program cannot be exchanged, interchanged, or aggregated with Value Unit entitlements of another program. Whenever the designated measurement is a processor core, not all processors require the same number of Value Unit entitlements. To determine the number of Value Unit entitlements required, refer to the processor Value Unit conversion table on the Passport Advantage Web Site

http://www.ibm.com/software/passportadvantage

Product and licensing Web sites

A complete list of IBM Tivoli products is available at Web site

http://www.ibm.com/software/tivoli

IBM Tivoli product licensing documents are available at Web site

http://www.ibm.com/software/tivoli/products/licensing.html

Passport Advantage

Through the Passport Advantage Agreement, customers may receive discounted pricing based on their total volume of eligible products, across all IBM brands, acquired worldwide. The volume is measured by determining the total Passport Advantage points value of the applicable acquisitions. Passport Advantage points are only used for calculating the entitled Passport Advantage discount.

To determine the required Tivoli product configuration under Passport Advantage, the Tivoli Enhanced Value-Based Pricing Model applies. The customer's environment is evaluated on a per-product basis.

Use the following two-step process to determine the total Passport Advantage points value:

  1. Analyze the customer environment to determine the number of charge units for a product. The quantity of each product's part numbers to be ordered is determine by that analysis.
  2. Order the Passport Advantage part numbers. A Passport Advantage point value, which is the same worldwide for a specific part number regardless of where the order is placed, is assigned to each Tivoli product part number. The Passport Advantage point value for the applicable part number multiplied by the quantity for that part number will determine the Passport Advantage points for that Tivoli product part number. The sum of these Passport Advantage points determines the Passport Advantage point value of the applicable Tivoli product authorizations which then may be aggregated with the point value of other applicable Passport Advantage product acquisitions to determine the total Passport Advantage points value.

The discounted pricing available through Passport Advantage is expressed in the form of Suggested Volume Prices (SVPs), which vary depending on the SVP level. Each SVP level is assigned a minimum total Passport Advantage point value, which must be achieved, in order to qualify for that SVP level.

Media packs and documentation packs do not carry Passport Advantage points and are not eligible for SVP discounting.

For additional information on Passport Advantage, refer to the following Web site

http://www.ibm.com/software/passportadvantage

The following Passport Advantage part number categories may be orderable:

  • License and Software Subscription and Support 12 Months - this is the product authorization with maintenance to the first anniversary date.
  • Annual Software Subscription and Support Renewal - this is the maintenance renewal for one anniversary that applies when a customer renews their existing coverage period prior to the anniversary date at which it expires.
  • Software Subscription and Support Reinstatement 12 months - this is for customers who have allowed their Software Subscription and Support to expire, and later wish to reinstate their Software Subscription and Support.
  • Media packs - these are the physical media, such as CD-ROMs, that deliver the product's code.
  • Documentation packs - these contain printed documentation such as the User's Guide and Release Notes.
Tivoli Storage Manager FastBack pricing examples (per Processor Value Unit and per server based)

The following examples are provided to illustrate the customer's licensing requirements.

References to processor-based licensing do not represent the actual number of entitlements required. Entitlement requirements are Value Unit-based. Processors referenced in these examples represent the designated measurement on which the required number of Value Unit entitlements will be calculated. The number of Value Units required per processor will depend on the processor type. For more information, refer to the Value Unit definition in the IBM Tivoli Enhanced Value-Based Pricing terminology definitions. To determine the number of Value Unit entitlements required per processor, refer to the Processor Value Unit conversion table on the Passport Advantage Web site

http://www.ibm.com/software/passportadvantage
Tivoli Storage Manager FastBack pricing examples (per Processor Value Unit and per server based)
Pricing examples

Notes:

  • Licensing for IBM Tivoli Storage Manager FastBack is per processor core on protected servers.
  • A protected server is a server that backs up to, or sends data to a Tivoli Storage Manager FastBack server. Protected servers also include any Tivoli Storage Manager Fastback server sending its data to another Tivoli Storage Manager Fastback server or a server that restores Tivoli Storage Manager FastBack protected data.
  • Licensing for Tivoli Storage Manager FastBack Center is per protected server. Tivoli Storage Manager FastBack Center can only be used on a server that contains eight or less processor cores. If you have a server with more than eight cores, you must acquire one or more of the following: IBM Tivoli Storage Manager FastBack, IBM Tivoli Storage Manager FastBack for Microsoft Exchange, IBM Tivoli Storage Manager FastBack for Bare Machine Recovery.
  • Any Tivoli Storage Manager FastBack server that is backed up by Tivoli Storage Manager (or Tivoli Storage Manager Extended Edition) will require separate entitlements for Tivoli Storage Manager (or Tivoli Storage Manager Extended Edition).
  • Separate entitlements for Tivoli Storage Manager (or Tivoli Storage Manager Extended Edition) are not required if the Tivoli Storage Manager FastBack protected servers are restored directly from a Tivoli Storage Manager (or Tivoli Storage Manager Extended Edition) server and those Tivoli Storage Manager FastBack protected servers were backed up initially to a Tivoli Storage Manager FastBack server which was then backed up by Tivoli Storage Manager (or Tivoli Storage Manager Extended Edition). In this situation, only the IBM Tivoli Storage Manager Fastback server that was backed up by Tivoli Storage Manager (or Tivoli Storage Manager Extended Edition) would require Tivoli Storage Manager (or Tivoli Storage Manager Extended Edition) entitlements.
  • Tivoli Storage Manager FastBack for Microsoft Exchange is supported only for use with data backed up by Tivoli Storage Manager FastBack or Tivoli Storage Manager for Mail.
  • Tivoli Storage Manager FastBack is a prerequisite for Tivoli Storage Manager FastBack for Bare Machine Recovery.

Example 1

Customer has two Tivoli Storage Manager FastBack servers, each backing up three application servers. Each application server has 4 processor cores. Each Tivoli Storage Manager FastBack server has 8 processor cores.

|---------------------------------+---------------+----------------|
|        Systems managed          |  Quantity in  |  Quantity of   |
|                                 |    customer   |  processor core|
|                                 |  environment  |  entitlements  |
|---------------------------------+---------------+----------------|
| Tivoli Storage Manager FastBack |       2       |        0       |
|  servers (8 processor cores)    |               |                |
|---------------------------------+---------------+----------------|
| Application server 4 processor  |       3       |       12       |
|  cores (2 logical partitions)   |               |                |
|---------------------------------+---------------+----------------|
| Application server 4 processor  |       3       |       12       |
|  cores (2 logical partitions,   |               |                |
|  1 of which is managed by       |               |                |
|  Tivoli applications)           |               |                |
|---------------------------------+---------------+----------------|
|Total requirements               |               |       24       |
|---------------------------------+---------------+----------------|

Note: Tivoli Storage Manager FastBack servers that are not protected servers do not require processor core entitlements.

Example 2

Customer has two Tivoli Storage Manager FastBack servers, each backing up three application servers. Each application server has 4 processor cores. Each Tivoli Storage Manager FastBack server has 8 processor cores. On one of the Tivoli Storage Manager FastBack servers, data is replicated to a Tivoli Storage Manager FastBack disaster recover server at a disaster recovery site.

|---------------------------------+---------------+----------------|
|        Systems managed          |  Quantity in  |  Quantity of   |
|                                 |    customer   |  processor core|
|                                 |  environment  |  entitlements  |
|---------------------------------+---------------+----------------|
| Tivoli Storage Manager FastBack |       2       |        8       |
|  servers (8 processor cores)    |               |                |
|---------------------------------+---------------+----------------|
| Application server 4 processor  |       3       |       12       |
|  cores (2 logical partitions)   |               |                |
|---------------------------------+---------------+----------------|
| Application server 4 processor  |       3       |       12       |
|  cores (2 logical partitions,   |               |                |
|  1 of which is managed by Tivoli|               |                |
|  applications)                  |               |                |
|---------------------------------+---------------+----------------|
|Total requirements               |               |       32       |
|---------------------------------+---------------+----------------|

Note: Tivoli Storage Manager FastBack servers that are not protected servers do not require processor core entitlements.

Example 3

Customer has two Tivoli Storage Manager FastBack servers, each backing up three application servers. In each group of three servers, one is an Microsoft Exchange Server, which requires item level exchange recovery capability. Each application server has 4 processor cores. Each Tivoli Storage Manager FastBack server has 8 processor cores. On one of the Tivoli Storage Manager FastBack servers, data is replicated to a Tivoli Storage Manager FastBack disaster recovery server at a disaster recovery site.

|-------------------------------+---------------+----------------------|
|       Systems managed         |Quantity in|Quantity of |Quantity of  |
|                               |in customer|processor   |processor    |
|                               |environment|core        |core         |
|                               |           |entitlements|entitlements |
|                               |           |required    |required     |
|                               |           |for Tivoli  |for Tivoli   |
|                               |           |Storage Mgr |Storage Mgr  |
|                               |           |FastBack    |FastBack for |
|                               |           |            |MS Exchange  |
|-------------------------------+---------------+------- --------------|
|Tivoli Storage Manager FastBack|   2       |   8        |     0       |
| servers (8 processor cores)   |           |            |             |
|-------------------------------+-----------+----------- --------------|
|Application server 4 processor |   3       |  12        |     4       |
| cores (2 logical partitions)  |           |            |             |
|-------------------------------+-----------+----------- --------------|
|Application server 4 processor |   3       |  12        |     4       |
| cores (2 logical partitions,  |           |            |             |
| 1 of which is managed by      |           |            |             |
| Tivoli applications)          |           |            |             |
|-------------------------------+-----------+--------------------------|
|Total Tivoli Storage Manager   |           |  32        |     8       |
| FastBack requirements         |           |            |             |
|-------------------------------+-----------+--------------------------|

Note: Tivoli Storage Manager FastBack servers that are not protected servers do not require processor core entitlements.

Example 4

Customer has two Tivoli Storage Manager FastBack servers, each backing up three application servers, all of which need bare machine recovery. Each application server has 4 processor cores. Each Tivoli Storage Manager FastBack server has 8 processor cores. On one of the Tivoli Storage Manager FastBack servers, data is replicated to a Tivoli Storage Manager FastBack disaster recovery server at a disaster recovery site.

|-------------------------------+---------------+----------------------|
|       Systems managed         |Quantity in|Quantity of |Quantity of  |
|                               |in customer|processor   |processor    |
|                               |environment|core        |core         |
|                               |           |entitlements|entitlements |
|                               |           |required    |required     |
|                               |           |for Tivoli  |for Tivoli   |
|                               |           |Storage Mgr |Storage Mgr  |
|                               |           |FastBack    |FastBack for |
|                               |           |            |Bare Machine |
|                               |           |            |Recovery     |
|-------------------------------+---------------+------- --------------|
|Tivoli Storage Manager FastBack|   2       |   8        |     0       |
| servers (8 processor cores)   |           |            |             |
|-------------------------------+-----------+----------- --------------|
|Application server 4 processor |   3       |  12        |    12       |
| cores (2 logical partitions)  |           |            |             |
|-------------------------------+-----------+----------- --------------|
|Application server 4 processor |   3       |  12        |    12       |
| cores (2 logical partitions,  |           |            |             |
| 1 of which is managed by      |           |            |             |
| Tivoli applications)          |           |            |             |
|-------------------------------+-----------+--------------------------|
|Total Tivoli Storage Manager   |           |  32        |    24       |
| FastBack requirements         |           |            |             |
|-------------------------------+-----------+--------------------------|

Note: Tivoli Storage Manager FastBack servers that are not protected servers do not require processor core entitlements.

Example 5

Customer has two Tivoli Storage Manager FastBack servers, each backing up three application servers, all of which are Microsoft Exchange servers that require item level recovery capability and need bare machine recovery. Since customer will require Tivoli Storage Manager FastBack, Tivoli Storage Manager FastBack for Microsoft Exchange, and Tivoli Storage Manager FastBack for Bare Machine Recovery, and have servers that are 8 processors cores or less, they can order Tivoli Storage Manager FastBack Center, which bundles all three products and is licensed on a per server basis. Each Tivoli Storage Manager FastBack server has 8 processor cores and all application servers have 4 processor cores. On one of the Tivoli Storage Manager FastBack servers, data is replicated to a Tivoli Storage Manager FastBack disaster recovery server at a disaster recovery site.

|---------------------------------+---------------+-----------------|
|        Systems managed          |  Quantity in  |  Quantity of    |
|                                 |    customer   |  server         |
|                                 |  environment  |  entitlements   |
|                                 |               |  required for   |
|                                 |               |  Tivoli Storage |
|                                 |               |  Manager        |
|                                 |               |  FastBack Center|
|---------------------------------+---------------+-----------------|
| Tivoli Storage Manager FastBack |       2       |        1        |
|  servers (8 processor cores)    |               |                 |
|---------------------------------+---------------+-----------------|
| Application server 4 processor  |       3       |        3        |
|  cores (2 logical partitions)   |               |                 |
|---------------------------------+---------------+-----------------|
| Application server 4 processor  |       3       |        3        |
|  cores (2 logical partitions,   |               |                 |
|  1 of which is managed by       |               |                 |
|  Tivoli applications)           |               |                 |
|---------------------------------+---------------+-----------------|
|Total Tivoli Storage Manager     |               |        7        |
| FastBack requirements           |               |                 |
|---------------------------------+---------------+-----------------|

Note: Tivoli Storage Manager FastBack Center servers that are not protected servers do not require server entitlements.


 
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Top rule
Ordering information
Bottom rule

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Product group: IBM Tivoli Storage Manager
Product:
 IBM Tivoli Storage Manager FastBack (5724-U93)
 
Product category: Tivoli Storage Manager FastBack
Product group: IBM Tivoli Storage Manager
Product:
 IBM Tivoli Storage Manager FastBack for Microsoft Exchange (5724-U94)
 
Product category: Tivoli Storage Manager FastBack for Microsoft Exchange
Product group: IBM Tivoli Storage Manager
Product:
 IBM Tivoli Storage Manager FastBack for Bare Machine Recovery (5724-U95)
 
Product category: Tivoli Storage Manager FastBack for Bare Machine Recovery
Product group: IBM Tivoli Storage Manager
Product:
 IBM Tivoli Storage Manager FastBack Center (5724-V35)
 
Product category: Tivoli Storage Manager FastBack Center

New licensees

Orders for new licenses will be accepted now.

Shipment will begin on the planned availability date.

Basic license

Ordering information for Passport Advantage

Passport Advantage allows you to have a common anniversary date for Software Subscription and Support renewals, which can simplify management and budgeting for eligible new versions and releases (and related technical support) for your covered products. The anniversary date, established at the start of your Passport Advantage Agreement, will remain unchanged while your Passport Advantage Agreement remains in effect. New software purchases will initially include twelve full months of Software Subscription and Support. Software Subscription and Support in the second year (the first year of renewal) can be prorated to be coterminous with your common anniversary date. Thereafter, all Software Subscription and Support will renew at the common anniversary date for twelve full months of Software Subscription and Support.

Refer to the IBM International Passport Advantage Agreement and to the IBM Software Support Handbook for specific terms relating to, and a more complete description of, technical support provided through Software Subscription and Support.

Tivoli Storage Manager FastBack for Microsoft Exchange is supported only for use with data backed up by Tivoli Storage Manager FastBack or Tivoli Storage Manager for Mail. Tivoli Storage Manager FastBack is a prerequisite for Tivoli Storage Manager FastBack for Bare Machine Recovery.

Orders for Tivoli Storage Manager FastBack Center are limited to 8 processor cores.

A trade up part number to IBM Tivoli Storage Manager FastBack V5.5, at a discounted price, is now being made available to currently entitled licensees of IBM Tivoli Storage Manager Express V5.3, IBM Tivoli Storage Manager Express for Microsoft Exchange V5.3, or IBM Tivoli Storage Manager Express for Microsoft SQL V5.3. You must be current on Software Subscription and Support.

The quantity to be specified for the Passport Advantage part numbers in the following table is per required number of 10 Processor Value Units or Servers.

To order for Passport Advantage, specify the desired part number and quantity.

Description                                           Part number
 
Tivoli Storage Manager FastBack
10 Processor Value Units License and Software
Subscription and Support 12 Months                    D04R6LL
Tivoli Storage Manager FastBack
10 Processor Value Units Software
Subscription and Support Annual Renewal               E057JLL
Tivoli Storage Manager FastBack
10 Processor Value Units Software
Subscription and Support Reinstatement 12 Months      D04R7LL
Tivoli Storage Manager FastBack
10 Processor Value Units
Tradeup from IBM Tivoli Storage Manager Express,
 IBM Tivoli Storage Manager Express for Microsoft SQL,
 or IBM Tivoli Storage Manager Express for
 Microsoft Exchange
 Trdup Lic + SW S&S 12 Mo                             D04TXLL
 
Tivoli Storage Manager FastBack for Microsoft 
Exchange 10 Processor Value Units License and Software
Subscription and Support 12 Months                    D04R8LL
Tivoli Storage Manager FastBack for Microsoft 
Exchange 10 Processor Value Units Software
Subscription and Support Annual Renewal               E057KLL
Tivoli Storage Manager FastBack for Microsoft 
Exchange 10 Processor Value Units Software
Subscription and Support Reinstatement 12 Months      D04R9LL
 
Tivoli Storage Manager FastBack for Bare Machine 
Recovery 10 Processor Value Units License and Software
Subscription and Support 12 Months                    D04RALL
Tivoli Storage Manager FastBack for Bare Machine 
Recovery 10 Processor Value Units Software
Subscription and Support Annual Renewal               E057LLL
Tivoli Storage Manager FastBack for Bare Machine 
Recovery 10 Processor Value Units Software
Subscription and Support Reinstatement 12 Months      D04RBLL
 
Tivoli Storage Manager FastBack Center
Per Server License and Software
Subscription and Support 12 Months                    D04RDLL
Tivoli Storage Manager FastBack Center
Per Server Software Subscription and Support
Annual Renewal                                        E057MLL
Tivoli Storage Manager FastBack Center
Per Server Software Subscription and Support
Reinstatement 12 Months                               D04RGLL
 

To order a media pack for Passport Advantage, specify the part number in the desired quantity from the following table. The English media will be available August 29, 2008. The multilingual media will be available October 3, 2008.

Description                                           Part number
 
Tivoli Storage Manager FastBack V5.5
Media pack - English                                  BJ0PWEN
Media pack - Multilingual                             BJ0Q0ML
 
Tivoli Storage Manager FastBack for Microsoft 
Exchange V5.5
Media pack - English                                  BJ0PXEN
Media pack - Multilingual                             BJ0Q1ML
 
Tivoli Storage Manager FastBack for Bare Machine 
 Recovery V5.5
Media pack - English                                  BJ0PYEN
Media pack - Multilingual                             BJ0Q2ML
 
Tivoli Storage Manager FastBack Center V5.5
Media pack - English                                  BJ0PZEN
Media pack - Multilingual                             BJ0Q3ML

Tivoli Storage Manager FastBack products are also available, via Web download, from Passport Advantage.

Withdrawal of Passport Advantage part numbers

The following Passport Advantage English media pack part numbers will be withdrawn on October 3, 2008, since they are being replaced by the multilingual media packs, which include English, and which become available on that date:

Description                                              Part number
 
IBM Tivoli Storage Manager FastBack                      BJ0PWEN
 V5.5 Media pack English
IBM Tivoli Storage Manager FastBack for Microsoft        BJ0PXEN
 Exchange
 V5.5 Media pack English
IBM Tivoli Storage Manager FastBack for Bare Machine     BJ0PYEN
 Recovery
 V5.5 Media pack English
IBM Tivoli Storage Manager FastBack Center               BJ0PZEN
 V5.5 Media pack English

 
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Top rule
Terms and conditions
Bottom rule

The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Licensing

IBM International Program License Agreement including the License Information document and PoE govern your use of the program. PoEs are required for all authorized use. Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

This software license includes Software Subscription and Support (previously referred to as Software Maintenance).

License Information form number
L-TGUE-7FGKU7: Tivoli Storage Manager FastBack
L-TGUE-7FGLUR: Tivoli Storage Manager FastBack for Microsoft Exchange
L-TGUE-7FGLY4: Tivoli Storage Manager FastBack for Bare Machine Recovery
L-TGUE-7FGLZG: Tivoli Storage Manager FastBack Center

The program's License Information will be available for review on the IBM Software License Agreement Web site

http://www.ibm.com/software/sla/sladb.nsf
Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at

http://www14.software.ibm.com/webapp/set2/sas/f/handbook/home.html

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program technical support

Technical support of a program product will be available for a minimum of five years from the general availability date, as long as your Software Subscription and Support (also referred to as Software Maintenance) is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Subscription and Support (Software Maintenance) also provides you with access to updates, releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

Money-back guarantee

If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that (1) for programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program and (2) for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.

Authorization for use on home/portable computer

You may not copy and use this program on another computer without paying additional license fees.

Other terms
Volume orders (IVO)

No

IBM International Passport Advantage Agreement
Passport Advantage applies

Yes, and through the Passport Advantage Web site at

http://www.ibm.com/software/passportadvantage
Usage restriction

Yes. Usage is limited to the number of Value Units or servers licensed.

For additional information, refer to the License Information document that is available on the IBM Software License Agreement Web site

http://www.ibm.com/software/sla/sladb.nsf
Software Subscription and Support (also referred to as Software Maintenance) applies

Yes. Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and Technical Support are provided by the Software Subscription and Support (Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support (Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (Software Maintenance) can be extended by the purchase of a renewal option, if available.

While your Software Subscription and Support (Software Maintenance) is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at

http://techsupport.services.ibm.com/guides/handbook.html

Software Subscription and Support (Software Maintenance) does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage Web site at

http://www.ibm.com/software/passportadvantage
System i Software Maintenance applies

No

Variable charges apply

No

Educational allowance available

Not applicable.


 
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Prices
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Information on charges is available at Web site

http://www.ibm.com/support

In the Electronic tools category, select the option for Purchase/upgrade tools.

Passport Advantage

For Passport Advantage and charges, contact your IBM representative or your authorized IBM Business Partner. Additional information is also available at

http://www.ibm.com/software/passportadvantage

Business Partner information

If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.

https://www.ibm.com/software/howtobuy/passportadvantage/paoreseller

 
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Order now
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To order, contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner.

To identify your local IBM Business Partner or IBM representative, call 800-IBM-4YOU (426-4968).

 Phone:     800-IBM-CALL (426-2255)
 Fax:       800-2IBM-FAX (242-6329)
 Internet:  ibm_direct@vnet.ibm.com
 Mail:      IBM Americas Call Centers
            Dept:  IBM CALL, 6th Floor
            105 Moatfield Drive
            North York, Ontario
            Canada  M3B 3R1
 
 Reference: SE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

System Storage, System x and DS4000 are trademarks of IBM Corporation in the United States, other countries, or both.

IBM, Tivoli, Lotus, Domino, DB2, Passport Advantage, Notes, AIX and TotalStorage are registered trademarks of IBM Corporation in the United States, other countries, or both.

Windows and Microsoft are registered trademarks of Microsoft Corporation in the United States, other countries, or both.

Intel, Pentium and Itanium are registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at:

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/

 

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