IBM Tivoli Composite Application Manager for Applications helps IT operations and application administrators become more effective and efficient through proactive monitoring of application resources and problem determination

IBM United States Software Announcement 208-116
May 13, 2008

 

 ENUS208116.PDF (68KB)

 

Table of contents  Document options  
TOC link At a glance TOC link Publications
TOC link Overview TOC link Technical information
TOC link Key prerequisites TOC link Ordering information
TOC link Planned availability dates TOC link Terms and conditions
TOC link Description TOC link IBM Electronic Services
TOC link Product positioning TOC link Prices
TOC link Offering Information TOC link Order now
 
Printable version Printable version

 
At a glance

IBM Tivoli Composite Application Manager for Applications V6.2 provides:

  • Proactive performance and availability monitoring across the entire distributed application resource environment
  • Centralized data warehousing, reporting, and visualization
  • Scalability to the largest enterprises
  • A customized view of performance and availability metrics (by job, geography, application, and so on) that can be tailored without requiring services
  • Automation to reduce mistakes and improve productivity, such as correlation of events and automated response to specific events
  • A knowledge center with expert advice to improve operator productivity
  • Integration with TEP, Omnibus, and IBM Tivoli Business System Manager (TBSM) for complete end-to-end service management coverage

For ordering, contact:

Your IBM representative or IBM Americas Call Centers at 800-IBM-CALL (Reference: SE001).
 
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Overview

IBM Tivoli® Composite Application Manager for Applications provides proactive health and availability monitoring for distributed application resources:

  • J2EE application servers and applications, including support for WebSphere®, JBoss, Weblogic, Netweaver, Oracle, and Tomcat
  • Web servers, including Apache and SunONE
  • Packaged applications
  • Messaging and collaboration
  • Databases
  • Management of WebSphere MQ and Message Broker
  • Operating systems, including AIX®, HP Unix, i5/OS™, Sun Solaris, Linux™, Windows® 2003, and Windows 2008
  • Virtual Servers, including Citrix Access Suite, and VMWare
  • Custom data from virtually any platform and any source: custom applications, databases, systems, subsystems, networks, and POS controllers with data collection and integration from the Universal Agent or Agent Builder

Integration with the Tivoli Enterprise™ Portal (TEP) delivers easier navigation of server performance and availability metrics. In addition, integration with the TEP provides more seamless integration with IBM Service Management and IBM Tivoli products for complete end-to-end management of your applications.

With the above features, you can expect improved availability of business services, lower IT operations labor costs, and reduced spending for unnecessary capital purchases.
 
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Key prerequisites

Refer to the Software requirements and Hardware requirements sections.
 
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Planned availability dates
  • June 20, 2008 (electronic)
  • July 11, 2008 (media)

 
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Description

IBM Tivoli Composite Application Manager for Applications enables IT operations and administrators to assure the availability and performance of critical business applications and services by comprehensively monitoring the health and performance of the application resources. These include J2EE application servers, Web servers, packaged applications, e-mail applications, messaging, databases, virtual server, operating system, and other custom resources. IBM Tivoli Composite Application Manager for Applications proactively alerts administrators of health and performance issues, provides contextual real time metrics for problem diagnosis, and collects historical metrics for reporting and capacity trending.

IBM Tivoli Composite Application Manager for Applications is integrated into the Tivoli Enterprise Portal (TEP), which delivers powerful visualization and customizable views of all operations performance metrics from across the data center. Powerful visualization and automation features include:

  • A customized view of performance and availability metrics (by job, geography, application, and so on) that can be tailored without requiring services.
  • Expert advice providing detailed descriptions of problems and recommended recovery actions provided for each situation or condition. This advice enables quick problem determination, and can be customized to capture local SME knowledge, or link to run books
  • Automation to reduce mistakes and improve productivity, such as correlation of events, auto threshold setting, and automatic response to specific events.
  • The ability to automate responses to specific events and scenarios.
  • Centralized data warehousing, reporting, and visualization.
  • Scalability to accommodate the largest enterprises.
  • Integration with Tivoli Enterprise Portal, Omnibus, and TBSM for complete end-to-end service management coverage.

IBM Tivoli Composite Application Manager for Applications monitors performance and availability metrics for the following application resources:

  • J2EE application servers and applications, including support for WebSphere, JBoss, Weblogic, Netweaver, Oracle, and Tomcat
  • Web servers, including Apache and SunONE
  • Packaged applications, including SAP
  • Messaging and collaboration, including IBM Lotus® Domino® Servers
  • Databases, including IBM DB2®, Oracle, and Sybase
  • Message broker
  • Operating systems, including AIX, HP Unix, i5/OS, Sun Solaris, and Windows
  • Virtual Servers, including Citrix Access Suite, and VMWare
  • Custom data from virtually any platform and any source: custom applications, databases, systems, subsystems, networks, and POS controllers with data collection and integration from the Universal Agent

The above metrics give operations the knowledge to narrow down the cause of the problem and to determine whether the problem is related to a resource issue or a code issue, eliminating disputes between operations and subject matter experts.

Section 508 of the U.S. Rehabilitation Act

IBM Tivoli Composite Application Manager for Applications is capable as of May 16, 2008, when used in accordance with IBM's associated documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it. A U.S. Section 508 Voluntary Product Accessibility Template (VPAT), containing details on the products accessibility compliance, can be requested at


 
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Product positioning

IBM Tivoli Composite Application Manager for Applications provides superior contextual navigation and knowledge across distributed application resources. It can help you quickly identify and fix problems before customers are impacted, and help users proactively manage performance requirements to reduce unnecessary labor and capital expenditures. Using the same infrastructure and UI, you can extend application performance and availability management coverage to application transactions and Web services by adding capabilities in the IBM Tivoli Performance Management suite of products.

This product supports autonomic computing through:

  • Automated learning of thresholds
  • Correlation of events
  • Automated responses to situations

Trademarks

 
i5/OS and Tivoli Enterprise are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Tivoli, WebSphere, AIX, Domino, Lotus, and DB2 are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Windows is a registered trademark of Microsoft Corporation.
 
Linux is a trademark of Linus Torvalds in the United States, other countries or both.
 
Other company, product, and service names may be trademarks or service marks of others.

 
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Offering Information

Product information is available via the Offering Information Web site

Also, visit the Passport Advantage® Web site


 
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Publications

The hardcopy publication IBM Tivoli(R) Composite Application Manager for Applications V6.2 Quick Start Guide (CF1EZML) is shipped with the basic machine-readable material.

The following softcopy publications are available in English on a Quick Start CD-ROM in displayable softcopy form on the planned availability date. Translated copies will be available in selected languages within 60 days of the planned availability date.

                                                      Order number/
Title                                                 part number
 
IBM Tivoli Composite Application Manager for          CF1EZML
 Applications V6.2 Quick Start Guide
IBM Tivoli Composite Application Manager for          SC23-9754
 Applications V6.2 Offering Guide

The following publications can be ordered from the IBM Publications Center:

IBM Tivoli Monitoring Products (IBM Tivoli Monitoring, IBM Tivoli Monitoring for Databases, IBM Tivoli Monitoring for Applications, IBM Tivoli Monitoring for Messaging and Collaboration, and IBM Tivoli Monitoring for Virtual Servers)

  Title                                               Order number
 
IBM Tivoli Monitoring Installation and                GC32-9407
 Setup Guide
IBM Tivoli Monitoring Administrator's Guide           SC32-9408
IBM Tivoli Monitoring Quick Start Guide               GI11-8058
IBM Tivoli Monitoring Command Reference               SC32-6045
Exploring IBM Tivoli Monitoring (beta                 SC32-1803
 workbook)
Configuring Tivoli Enterprise(TM) Monitoring          SC32-9463
 Server on z/OS(R)
IBM Tivoli Monitoring User's Guide                    SC32-9409
IBM Tivoli Monitoring Problem Determination Guide     GC32-9458
IBM Tivoli Monitoring Messages                        SC23-6065
IBM Tivoli Monitoring and OMEGAMON(R) XE Products     SC23-8816
 Documentation Guide
IBM Tivoli Universal Agent User's Guide               SC32-9459
IBM Tivoli Universal Agent API and Command            SC32-9461
 Programming Reference Guide
IBM Tivoli Monitoring: Upgrading from V5.1.2          GC32-1976
IBM Tivoli Monitoring Agent Builder User's Guide      SC32-1921
IBM Tivoli Monitoring: Windows(R) OS Agent            SC32-9445
 User's Guide
IBM Tivoli Monitoring: UNIX(R) OS Agent User's Guide  SC32-9446
IBM Tivoli Monitoring: Linux(TM) OS Agent User's      SC32-9447
 Guide
IBM Tivoli Monitoring: i5/OS(TM) Agent User's Guide   SC32-9448
IBM Tivoli Monitoring: UNIX Log Agent User's Guide    SC32-9471
IBM Tivoli Monitoring for Applications Quick          GC32-1922
 Start Guide
IBM Tivoli Monitoring for Applications: mySAP Agent   SC32-9443
 User's Guide
IBM Tivoli Monitoring for Databases Quick Start       GC23-6133
 Guide
IBM Tivoli Monitoring for Databases: DB2(R) Agent     SC32-9449
 User's Guide
IBM Tivoli Monitoring for Databases: Oracle Agent     SC32-9450
 User's Guide
IBM Tivoli Monitoring for Databases: Sybase Server    SC32-9451
 Agent User's Guide
IBM Tivoli Monitoring for Databases: Microsoft(TM)    SC32-9452
 SQL Server Agent User's Guide
IBM Tivoli Monitoring for Messaging and               SC11-2358
 Collaboration: Microsoft Exchange Server Agent
 User's Guide
IBM Tivoli Monitoring for Messaging and               SC32-9441
 Collaboration: Microsoft Exchange Server Agent
 User's Guide
IBM Tivoli Monitoring for Messaging and               SC11-3149
 Collaboration: Microsoft Exchange Server Agent
 User's Guide
IBM Tivoli Monitoring for Messaging and               SC32-9441
 Collaboration: Microsoft Exchange Server Agent
 User's Guide
IBM Tivoli Monitoring for Messaging and               SC12-3589
 Collaboration: Microsoft Exchange Server Agent
 User's Guide
IBM Tivoli Monitoring for Messaging and               SD88-6701
 Collaboration: Microsoft Exchange Server Agent
 User's Guide
IBM Tivoli Monitoring for Messaging and               SA30-2696
 Collaboration: Microsoft Exchange
 Server Agent User's Guide
IBM Tivoli Monitoring for Messaging and               SC12-3592
 Collaboration: Microsoft Exchange Server Agent
 User's Guide
IBM Tivoli Monitoring for Virtual Servers:            SC32-9465
 Citrix Agent User's Guide
IBM Tivoli Monitoring for Virtual Servers: Microsoft  SC32-9466
 Virtual Server Agent User's Guide
IBM Tivoli Monitoring for Virtual Servers: VMWare     SC32-9475
 ESX Agent User's Guide
IBM Tivoli Monitoring for Virtual Servers: VMware     SC23-8870
 Virtual Infrastructure Agent User's Guide

IBM Tivoli OMEGAMON XE for Messaging

 Title                                                Order number
 
IBM Tivoli OMEGAMON XE for Messaging: WebSphere(R)    SC23-7952
 MQ Monitoring User's Guide
IBM Tivoli OMEGAMON XE for Messaging: WebSphere       SC23-7953
 MQ Configuration User's Guide
IBM Tivoli OMEGAMON XE for Messaging: WebSphere       SC23-7954
 Message Broker Monitoring User's Guide
IBM Tivoli OMEGAMON XE for Messaging:  Installation   GI11-8074
 Guide
IBM Tivoli OMEGAMON XE for Messaging on z/OS          SC23-7951
 Configuration Guide
IBM Tivoli OMEGAMON XE for Messaging: Problem         GI11-8075
 Determination Guide
IBM Tivoli OMEGAMON XE for Messaging: Migration Guide SC23-8815

The following softcopy publications for OMEGAMON XE for Messaging are available in English on the planned availability date. Translated copies in Japanese, Korean, Simplified Chinese, Traditional Chinese, French, German, Italian, Spanish, and Brazilian Portuguese will be available in softcopy form on the planned availability date.

 Title                                                Order number
 
IBM Tivoli OMEGAMON XE for Messaging: WebSphere       SC23-7952
 MQ Monitoring User's Guide
IBM Tivoli OMEGAMON XE for Messaging: WebSphere       SC23-7953
 MQ Configuration User's Guide
IBM Tivoli OMEGAMON XE for Messaging: WebSphere       SC23-7954
 Message Broker Monitoring User's Guide
IBM Tivoli OMEGAMON XE for Messaging:  Installation   GI11-8074
 Guide
IBM Tivoli OMEGAMON XE for Messaging on z/OS          SC23-7951
 Configuration Guide
IBM Tivoli OMEGAMON XE for Messaging: Problem         GI11-8075
 Determination Guide
IBM Tivoli OMEGAMON XE for Messaging: Migration Guide SC23-8815

IBM Tivoli Composite Application Manager for Web Resources

 Title                                                Order number
 
IBM Tivoli Composite Application Manager for          GC23-6184
 Web Resources:  Community Edition Data Collector
 Installation Guide
IBM Tivoli Composite Application Manager for Web      GC23-6181
 Resources: J2EE Agent Installation Guide
IBM Tivoli Composite Application Manager for Web      GI11-8160
 Resources: J2EE Agent Problem Determination
 Guide
IBM Tivoli Composite Application Manager for Web      GC23-6179
 Resources: J2EE Data Collector Installation
 Guide
IBM Tivoli Composite Application Manager for Web      GC23-6185
 Resources: Quick Start Guide
IBM Tivoli Composite Application Manager for Web      GC23-6183
 Resources: Web Servers Agent Installation Guide
IBM Tivoli Composite Application Manager for Web      GI11-8162
 Resources: Web Servers Agent Problem
 Determination Guide
IBM Tivoli Composite Application Manager for Web      GC23-6182
 Resources: WebSphere Agent Installation
 Guide
IBM Tivoli Composite Application Manager for Web      GI11-8161
 Resources: WebSphere Agent Problem
 Determination Guide
IBM Tivoli Composite Application Manager for Web      GC23-6180
 Resources: WebSphere Distributed Data
 Collector Installation Guide

The IBM Publications Center

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries, free of charge.
 
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Technical information

Specified operating environment

Hardware requirements

Supported operating systems

The following are supported operating systems for the product.

  • Windows 2000 Server and Advanced Server
  • Windows Vista® x86 and x86-64
  • Windows 2003 SE and EE x86
  • Windows 2003 DC x86 and x86-64
  • Windows 2003 SE and EE x86-64
  • Windows 2003 Server IA64
  • Windows 2008 SE and EE x86
  • Windows 2008 DC x86
  • AIX® V5.2
  • AIX V5.3
  • AIX V6.1
  • Solaris V9/10 Sparc
  • Solaris V10 x86-64
  • HP-UX V1 PaRISC
  • HP-UX V2 & V3 PaRISC
  • HP-UX V2 & V3 IA64
  • I5/OS 5.3 & 5.4
  • z/OS 1.6, 1.7, 1.8, and 1.9
  • Asianux 2.0 x86
  • Asianux 2.0 IA64
  • Red Flag 4.1 x86
  • RHEL 2.1 x86
  • RHEL 3 x86 and zSeries®
  • RHEL 4 & 5 x86
  • RHEL 4 & 5 zSeries
  • RHEL 4 & 5 x86-64
  • RHEL 4 & 5 i/pSeries®
  • RHEL 4 & 5 IA64
  • SLES 8 x86 and zSeries
  • SLES 9 & 10 x86
  • SLES 9 & 10 zSeries
  • SLES 9 & 10 x86-64
  • SLES 9 & 10 i/pSeries
  • SLES 9 & 10 IA64

For individual product details see Tivoli supported platforms at

For application level support see the individual product Install and User Guides at

or

Software requirements

information may be found in documentation accompanying the Program, if available, such as a read-me file, or other information published by IBM, such as an announcement letter. Documentation and other Program content may be supplied only in the English language.

Planning information

Installability: Software Maintenance is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and technical support are provided by the Software Maintenance offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and technical support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Maintenance with each program license acquired. The initial period of Software Maintenance can be extended by the purchase of a renewal option, if available.

Packaging

IBM Tivoli Composite Application Manager for Applications is distributed with:

  • International Program License Agreement (Z125-3301)
  • License Information document
  • Media
  • Publications (refer to the Publications section)

This program, when downloaded from a Web site, contains the applicable IBM license agreement, and License Information (LI), if appropriate, and will be presented for acceptance at the time of installation of the program. For future reference, the license and LI will be stored in a directory such as LICENSE.TXT

Security, auditability, and control

IBM Tivoli Composite Application Manager for Applications uses the security and auditability features of the operating system software. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.

Software Services

IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.

To learn more about IBM Software Services or to contact a Software Services sales specialist, visit

IBM Tivoli Enhanced Value-based Pricing

Tivoli software products are priced using Tivoli's Enhanced Value-Based Pricing. The Enhanced Value-based Pricing system is based upon the IBM Tivoli Environment-Managed Licensing Model, which uses a managed-environment approach — whereby price is determined by what is managed rather than the number and type of product components installed.

For example, all servers monitored with IBM Tivoli's monitoring product (IBM Tivoli Monitoring) require entitlements sufficient for those servers. Other Tivoli products may manage clients, client devices, agents, network nodes, users, or other items, and are licensed and priced accordingly.

Unlike typical systems management licensing models that require entitlements of specific software components to specific systems, the IBM Tivoli Environment-Managed Licensing Model provides the customer flexibility to deploy its Tivoli software products within its environment in a manner that can address and respond to the customer's evolving architecture. That is, as the architecture of a customer's environment changes, the customer's implementation of IBM Tivoli software can be altered, as needed, without affecting the customer's license requirements (as long as the customer does not exceed its entitlements to the software).

Under Enhanced Value-based Pricing, licensing and pricing of server-oriented applications are determined based upon the server's use in the customer's environment. Typically, such applications are licensed and priced in a manner that corresponds to each installed and activated processor of the server managed by the IBM Tivoli application to help correlate price to value while offering a simple solution.

For servers with physical or logical (sometimes called virtual) partitions, entitlements are required for all installed and activated processors on the server. For each IBM Tivoli application managing a clustered environment, licensing is based on the cumulative number of installed and activated processors on each server in the cluster.

Enhanced Value-based Pricing recognizes the convergence of RISC and UNIX and Microsoft Windows and Intel® technologies, in order to simplify the customer's licensing requirements, and to provide a smoother, more scalable model. Pricing and licensing do not differentiate between non-System z™ server platforms or operating systems. For some products, this platform neutrality extends to System z and other host servers as well.

IBM Tivoli Enhanced Value-based Pricing terminology definitions

Authorized user

An authorized user is one and only one individual (named or unnamed) within or outside your enterprise. A Proof of Entitlement (PoE) must be obtained for each individual user accessing the program in any manner. A program licensed under an authorized user PoE may be installed on a single computer or server, and accessed by multiple users, provided that a PoE has been obtained for each individual user accessing the program either directly or indirectly (via a multiplexing program, device, or application server) through any means on behalf of the user.

Notes

  • Authorized users have unique, specific identity and IDs cannot be shared.
  • An ID can establish one or more connections and count as a single authorized user.
  • Specifics to affected security products
    • An authorized user of IBM Tivoli Federated Identity Manager is any ID that accesses an application or service managed or protected by IBM Tivoli Federated Identity Manager.
    • An authorized user of IBM Tivoli Directory Integrator (ITDI) is 1 whose identity can be synchronized by ITDI or that can access a connected system that can be synchronized by ITDI.
    • An authorized user of IBM Tivoli Identity Manager is any ID whose identity is recorded in the IBM Tivoli Identity Manager identity store.
    • An authorized user of IBM Tivoli Access Manager for e-business is any ID that accesses an application or service managed or protected by IBM Tivoli Access Manager for e-business.

Client device or client

A client device is a computing device that requests the execution of a set of commands, procedures, or applications from another computer system that is typically referred to as a server. Multiple client devices may share access to a common server. A client device generally has some processing capability or is programmable to allow a user to do work. Examples include, but are not limited to, notebook computers, desktop computers, desk side computers, technical workstations, appliances, automated teller machines, point-of-sale terminals, tills and cash registers, and kiosks.

Engine

An engine is also referred to as a central processor (CP) or processor. Engines for traditional workloads are called General Purpose CPs. Engines for Linux workloads are called Integrated Facility for Linux (IFL) engines or Linux-only engines. Engines for Coupling Facility workloads are called Integrated Coupling Facility (ICF) engines.

IBM Integrated Facility for Linux (IFL)

This optional facility enables additional processing capacity exclusively for Linux workload, with no effect on the model designation of a System z or OS/390® server. Consequently, executing Linux workload on the IBM IFL will not, in most cases, result in any increased IBM software charges for z/OS, OS/390, VM, VSE, or TPF operating systems and applications. There is, as indicated, a charge associated with the IFL, and there may also be a charge for applications which run on the IFL.

The IFL may be dedicated to a single Linux-mode logical partition or it may be shared by multiple Linux-mode logical partitions. Installations should note that the Linux workspace enabled by this facility will not support any of the traditional S/390 operating systems (OS/390, TPF, VSE, or VM). Only Linux applications or Linux operating in conjunction with the Virtual Image Facility™, an environment that operates within a logical partition or in native S/390® mode and provides the capability to create multiple Linux images, are supported by IBM S/390 IFL.

Managed processor (charging under full capacity in the managed environment)

Managed processor charges are based on the active processors on the machines in the computing environment affiliated with the program rather than on the server where the program is run. The managed processors which require PoEs are defined in the LI's program-unique terms.

Notes

  1. IBM defines a physical processor in a computer as a functional unit that interprets and executes instructions. A physical processor consists of at least an instruction control unit and one or more arithmetic and logic units.
  2. Multicore technology allows two or more processors (commonly called cores) to be active on a single silicon chip. With multicore technology, IBM considers each core to be a physical processor. For example, in a dual-core chip, there are two physical processors residing on the single silicon chip.
  3. The program may not run on some or all of the processors for which PoEs are required by the program's valuation method.
  4. In the System z IFL environment, each IFL engine is considered a single physical processor.
  5. Threading, a technique which makes a single processor seem to perform as two or more, does not affect the count of physical processors.
  6. Where blade technology is employed, each blade is considered a separate server and charging is based upon the total number of processors on the blades with which the program is affiliated.
  7. Not all processors require the same number of Value Unit entitlements. To determine the number of Value Unit entitlements required, refer to the processor Value Unit conversion table on the Passport Advantage Web site

MSU

Millions of Service Units (MSU) is defined as millions of CPU service units per hour, the measure of capacity used to describe the computing power of the hardware processors on which S/390 or System z software runs. Processor MSU values are determined by the hardware vendor, IBM, or Software Compatible Vendors (SCVs).

For more detailed information about System z software pricing, visit

Server

A server is a computer system that executes requested procedures, commands, or applications to one or more user or client devices over a network. A PoE must be obtained for each server on which the program or a component of the program is run or for each server managed by the program. Where blade technology is employed, each blade is considered a separate server.

Standby or backup systems

For programs running or resident on backup machines, IBM defines three types of situations: cold, warm and hot. In cold and warm situations, a separate entitlement for the copy on the backup machine is normally not required and typically no additional charge applies. In a hot backup situation, the customer needs to acquire other license or entitlements sufficient for that server. All programs running in backup mode must be solely under the customer's control, even if running at another enterprise's location.

As a practice, the following are definitions and allowable actions concerning the copy of the program used for backup purposes:

Cold: A copy of the program may reside, for backup purposes, on a machine as long as the program is not started. There is no additional charge for this copy.

Warm: A copy of the program may reside for backup purposes on a machine and is started, but is idling, and is not doing any work of any kind. There is no additional charge for this copy.

Hot: A copy of the program may reside for backup purposes on a machine, is started, and is doing work. The customer must acquire a license or entitlements for this copy and there will generally be an additional charge.

Doing work includes, for example, production, development, program maintenance, and testing. It also could include other activities such as mirroring of transactions, updating of files, synchronization of programs, data or other resources (for example, active linking with another machine, program, database or other resource, and so on), or any activity or configurations that would allow an active hot switch or other synchronized switch over between programs, databases, or other resources to occur.

In the case of a program or system configuration that is designed to support a high availability environment by using various techniques (for example, duplexing, mirroring of files, or transactions, maintaining a heartbeat, active linking with another machine, program, database, or other resource), the program is considered to be doing work in the hot situation and a license or entitlement must be purchased.

Value Units

A Value Unit is a pricing charge metric for program license entitlements, which is based upon the quantity of a specific designated measurement used for a given program. Each program has a designated measurement. The most commonly used designated measurements are processor cores and MSUs. However, for select programs, there are other designated measurements such as servers, users, client devices, and messages. The number of Value Unit entitlements required for a specific implementation of the given program must be obtained from a conversion table associated with the program. Customers must obtain a PoE for the appropriate number of Value Unit entitlements for their implementation. The Value Unit entitlements of a given program cannot be exchanged, interchanged, or aggregated with Value Unit entitlements of another program. Whenever the designated measurement is a processor core, not all processors require the same number of Value Unit entitlements. To determine the number of Value Unit entitlements required, refer to the processor Value Unit conversion table on the Passport Advantage Web site

Product and licensing Web Sites

A complete list of IBM Tivoli products is available at

IBM Tivoli product licensing documents are available at

Passport Advantage

Through the Passport Advantage Agreement, you may receive discounted pricing based on their total volume of eligible products, across all IBM brands, acquired worldwide. The volume is measured by determining the total Passport Advantage points value of the applicable acquisitions. Passport Advantage points are only used for calculating the Entitled Passport Advantage discount.

To determine the required IBM Tivoli product configuration under Passport Advantage, the IBM Tivoli Enhanced Value-Based Pricing Model applies. The customer's environment is evaluated on a per-product basis.

Use the following two-step process to determine the total Passport Advantage points value:

  1. Analyze your environment to determine the number of charge units for a product. The quantity of each product's part numbers to be ordered is determine by that analysis.
  2. Order the Passport Advantage part numbers. A Passport Advantage point value, which is the same worldwide for a specific part number regardless of where the order is placed, is assigned to each IBM Tivoli product part number. The Passport Advantage point value for the applicable part number, multiplied by the quantity for that part number, will determine the Passport Advantage points for that IBM Tivoli product part number. The sum of these Passport Advantage points determines the Passport Advantage point value of the applicable IBM Tivoli product authorizations which then may be aggregated with the point value of other applicable Passport Advantage product acquisitions to determine the total Passport Advantage points value.

The discounted pricing available through Passport Advantage is expressed in the form of Suggested Volume Prices (SVPs), which vary depending on the SVP level. Each SVP level is assigned a minimum total Passport Advantage point value, which must be achieved, in order to qualify for that SVP level.

Media packs and documentation packs do not carry Passport Advantage points and are not eligible for SVP discounting.

For additional information on Passport Advantage, refer to the following

The following Passport Advantage part number categories may be orderable:

  • License and Software Maintenance 12 Months — This is the product authorization with maintenance to the first anniversary date.
  • Annual Software Maintenance Renewal — This is the maintenance renewal for one anniversary that applies when a customer renews their existing coverage period prior to the anniversary date at which it expires.
  • Software Maintenance Reinstatement 12 months — This is for customers who have allowed their Software Maintenance to expire, and later wish to reinstate their Software Maintenance.
  • Media packs — These are the physical media, such as CD-ROMs, that deliver the product's code.
  • Documentation packs — These contain printed documentation such as the User's Guide and Release Notes.

Pricing example

IBM Tivoli Composite Application Manager for Applications is based upon the IBM Tivoli Environment-Managed Licensing Model.

The following example is provided to illustrate your licensing requirements.

References to processor-based licensing do not represent the actual number of entitlements required. Entitlement requirements are Value Unit-based, with the exception of IBM Tivoli Storage Manager. Processors referenced in these examples represent the designated measurement on which the required number of Value Unit entitlements will be calculated. The number of Value Units required per processor will depend on the processor type. For more information, refer to the Value Unit definition in IBM Tivoli Enhanced Value-based Pricing terminology definitions. To determine the number of Value Unit entitlements required per processor, refer to the processor Value Unit conversion table on the Passport Advantage Web site

Distributed servers

  • 20 uniprocessors
  • 65 2-way servers
  • 12 4-way servers
  • One 8-way server
  • One 12-way server with two virtual or logical partitions
  • One 14-way server
  • One 16-way Sun Ultra server with two 8-way physical partitions (only one of which is managed by Tivoli applications)
  • One 24-way server
  • One z800 server with two uniprocessor IFLs running Linux (also known as "Linux on System z")

Note: Linux on System z offerings may not be available for all Tivoli products. This licensing example assumes such availability. Linux on System z offerings have distinctly orderable part numbers in Passport Advantage, which should be used when ordering entitlements for IFLs running Linux.

If pricing products without a Linux on System z offering, you should exclude the z800 server entitlement requirement indicated below.

The customer wants to manage the applicable distributed server environment, which requires Value Unit entitlements associated with the following number of processors:

                            Quantity in Customer     Processors to be
Systems Managed                 Environment             Licensed
 
Uniprocessor                        20                     20
2-way                               65                    130
4-way                               12                     48
8-way                                1                      8
12-way (2 logical partitions)        1                     12
14-way                               1                     14
16-way (2 physical partitions,       1                     16
 one of which is managed by
 Tivoli applications)
24-way                               1                     24
z800 server with 2 uniprocessor      1                      2
 IFLs (requires Linux on System z
 availability)
 
  Total Processors to be Licensed                         274

If you have licensed the Full Agent Pack, you may use and install any and all agents that are provided.

If you have licensed the Three Agent Pack, you are authorized to install and use, on the same managed server, only up to 3 of the agents that are provided.

Exclusions: The agents listed below may be installed in addition to the 3 agent limitation described above.

  • IBM Tivoli Monitoring: IBM Tivoli Monitoring 5.x Endpoint Agent
  • IBM Tivoli Universal Agent
  • IBM Tivoli Monitoring: AIX Premium Agent
  • IBM Tivoli Monitoring: VIOS Premium Agent
  • IBM Tivoli Monitoring: CEC Base Agent
  • IBM Tivoli Monitoring: HMC Base Agent
  • IBM Tivoli Monitoring: UNIX Log Agent

Installation and use of more than 3 agents requires licensing of the Full Agent Pack.
 
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Ordering information

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Product group: Availability and Performance Products
Product Identifier Description:
 
5724-V09    V6.2    IBM Tivoli Composite Application Manager for
                     Applications
Product category:   Composite Application Manager

Value Unit: A Value Unit is a pricing charge metric for program license entitlements which is based upon the quantity of a specific designated measurement used for a given program. Each program has a designated measurement. The most commonly used designated measurement is a processor core. However, for select programs, there are other designated measurements such as users or resources which may include servers, client devices, and messages. The number of Value Unit entitlements required for a program depends on how the program is deployed in your environment and must be obtained from a Value Unit table. You must obtain a PoE for the calculated number of Value Unit entitlements for your implementation. The Value Unit entitlements are specific to a program and may not be exchanged, interchanged, or aggregated with Value Unit entitlements of another program.

Passport Advantage trade-up

Below is a list of precursor products for which you must have already acquired a license, in order to be eligible to acquire equivalent licenses using the trade-up part numbers.

                                                            Trade-up
Precursor product                 Trade-up product          part number
 
IBM Tivoli Composite Application  IBM Tivoli Monitoring for D046TLL
 Manager for Applications 3 Agent  Microsoft Applications
 Pack Per PVU                      per 10 PVU
 
IBM Tivoli Composite Application  IBM Tivoli Monitoring for D046ULL
 Manager for Applications 3 Agent  Microsoft Applications
 Pack Per PVU for Linux for        per 10 PVU
 System z

Consult your IBM representative if you have any questions.

Sub-capacity for selected middleware products

Sub-capacity licensing on a per processor or per Value Unit basis is available for selected middleware products. To offer sub-capacity licensing, IBM software products implement IBM Tivoli License Manager within their offerings so that you can monitor and report quarterly to IBM on the use of the programs on a continuous basis.

More information can be found on the Passport Advantage Web site

Eligibility requirements for sub-capacity licensing

To be eligible for sub-capacity licensing terms on this product, you must agree to install and configure IBM Tivoli License Manager for IBM Software, in accordance with the IBM Tivoli License Manager publications, and to enable the collection of program use data on all eligible machines subject to sub-capacity terms.

For those machines running programs with sub-capacity licensing terms, you must use IBM Tivoli License Manager for IBM Software to monitor program use and submit to IBM an IBM Use Report each calendar quarter. Multiple copies of IBM Tivoli License Manager for IBM Software or IBM Tivoli License Manager are not required. You can use more copies if you need them to support your operational environment, but only one copy is required to monitor all your sub-capacity licensed products.

Additionally, if this is the first product you have licensed under sub-capacity terms, you must agree to the terms of an attachment to your Passport Advantage or Passport Advantage Express contract and submit a new Passport Advantage enrollment form. First-time sub-capacity clients also have an opportunity to ensure a primary business contact is established for their contracts.

For more information on required and entitled license capacity, license requirements, and reporting, refer to the Software Announcement 205-093 , dated April 19, 2005.

If you order (this product) under sub-capacity terms, IBM Tivoli License Manager for IBM Software will be made available to you if you do not already have one. You must install and configure this tool for your sub-capacity products. Alternately, you can use IBM Tivoli License Manager. Once the license manager software is installed, you will be required to register online. (IBM may need to contact you in order to finalize the registration process.) You must monitor program use on a continuous basis with IBM Tivoli License Manager for IBM Software and submit IBM Use Reports to IBM on a calendar quarterly basis.

IBM Tivoli License Manager for IBM Software is documented in the following customer publications, which are available from IBM Publications Center at

Publication                                Form
 
Planning, Installation, and Configuration  SC32-1431
Administration                             SC32-1430
Problem Determination                      SC32-9102
Data Dictionary                            SC32-1432
Release Notes                              SC32-1429

For IBM Tivoli License Manager configuration guidance and instructions for specific products (including this product) acquired with sub-capacity terms, refer to

The Web site will give you information about how to set up the product for detection by IBM Tivoli License Manager, any required maintenance, and any required steps that are unique to this product.

On/Off Capacity on Demand (CoD)

Part
number      Description
 
           IBM Tivoli Composite Application Manager for Applications
D044ULL     3 Agent Pack Proc Day OOCoD Temp Use Chrg
 
           IBM Tivoli Composite Application Manager for Applications
D044VLL     Full Pack Proc Day OOCoD Temp Use Chrg

Sub-capacity

                                                            Part
Description                                                 number
 
IBM Tivoli Composite Application Manager for Applications
 Full Pack SubCapacity PVU Lic + SW S&S 12 Mo               D0467LL
IBM Tivoli Composite Application Manager for Applications
 Full Pack SubCapacity PVU Annual SW S&S Rnwl               E04X8LL
IBM Tivoli Composite Application Manager for Applications
 Full Pack SubCapacity PVU SW S&S Reinstate 12 Mo           D0468LL
 
IBM Tivoli Composite Application Manager for Applications
 Full Pack SubCap PVU lnx on Z Lic + SW S&S 12 Mo           D0469LL
IBM Tivoli Composite Application Manager for Applications
 Full Pack SubCap PVU lnx on Z Annual SW S&S Rnwl           E04X9LL
IBM Tivoli Composite Application Manager for Applications
 Full Pack SubCap PVU lnx on Z SW S&S Reinstate 12 Mo       D046ALL

New licensees

Orders for new licenses will be accepted now.

Shipment will begin on the planned availability date.

Basic license

Ordering information for Passport Advantage

Passport Advantage allows you to have a common anniversary date for Software Maintenance renewals, which can simplify management and budgeting for eligible new versions and releases (and related technical support) for your covered products. The anniversary date, established at the start of your Passport Advantage Agreement, will remain unchanged while your Passport Advantage Agreement remains in effect. New software purchases will initially include twelve full months of Software Maintenance. Software Maintenance in the second year (the first year of renewal) can be prorated to be coterminous with your common anniversary date. Thereafter, all Software Maintenance will renew at the common anniversary date for twelve full months of maintenance.

Refer to the IBM International Passport Advantage Agreement and to the IBM Software Support Handbook for specific terms relating to, and a more complete description of, technical support provided through Software Maintenance.

The quantity to be specified for the Passport Advantage part numbers in the following table is per required number of Value Units. To order for Passport Advantage, specify the desired part number and quantity.

3 Agent Pack

                                                            Part
Description                                                 number
 
IBM Tivoli Composite Application Manager for Applications
3 Agent Pack PVU Lic + SW S&S 12 Mo                         D044QLL
IBM Tivoli Composite Application Manager for Applications
3 Agent Pack PVU Annual SW S&S Rnwl                         E04V8LL
IBM Tivoli Composite Application Manager for Applications
3 Agent Pack PVU SW S&S Reinstate 12 Mo                     D044RLL
IBM Tivoli Composite Application Manager for Applications
3 Ag Pk pPVU Frm ITM p10PVU Trdup Lic + SW S&S 12 Mo        D044SLL

3 Agent Pack PVU Linux on System z

                                                            Part
Description                                                 number
 
IBM Tivoli Composite Application Manager for Applications
3 Agent Pack PVU Linux on System z Lic + SW S&S 12 Mo       D044LLL
IBM Tivoli Composite Application Manager for Applications
3 Agent Pack PVU Linux on System z Annual SW S&S Rnwl       E04V7LL
IBM Tivoli Composite Application Manager for Applications
3 Agent Pack PVU Linux on System z SW S&S Reinstate 12 Mo   D044MLL
IBM Tivoli Composite Application Manager for Applications
3 Ag Pk pPVU Frm ITM p10PVU z Trdup Lic + SW S&S 12 Mo      D044NLL

Full Pack PVU

                                                            Part
Description                                                 number
 
IBM Tivoli Composite Application Manager for Applications
Full Pack PVU Lic + SW S&S 12 Mo                            D044HLL
IBM Tivoli Composite Application Manager for Applications
Full Pack PVU Annual SW S&S Rnwl                            E04V3LL
IBM Tivoli Composite Application Manager for Applications
Full Pack PVU SW S&S Reinstate 12 Mo                        D044ILL

Full Pack PVU Linux on System z

                                                            Part
Description                                                 number
 
IBM Tivoli Composite Application Manager for Applications
Full Pack PVU Linux on System z Lic + SW S&S 12 Mo          D044FLL
IBM Tivoli Composite Application Manager for Applications
Full Pack PVU Linux on System z Annual SW S&S Rnwl          E04V2LL
IBM Tivoli Composite Application Manager for Applications
Full Pack PVU Linux on System z SW S&S Reinstate 12 Mo      D044GLL

To order a media pack for Passport Advantage, specify the part number in the desired quantity from the following table:

                                                            Part
Description                                                 number
 
IBM Tivoli Composite Application Manager for                BJ0P9ML
 Applications
 Multiplatform Multilingual

 
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Terms and conditions

The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Licensing: IBM International Program License Agreement including the License Information document and PoE govern your use of the program. PoEs are required for all authorized use. Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

This software license includes Software Maintenance, previously referred to as Software Subscription and Technical Support.

LI form number: L-FKAR-7DC4XY

The program's LI will be available for review on the IBM Software License Agreement Web site

Limited warranty

Limited warranty applies: Yes

Limited warranty: IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program technical support: Technical support of a program product will be available for a minimum of three years from the general availability date, as long as your Software Maintenance is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Maintenance also provides you with access to updates, releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

Money-back guarantee: If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that (1) for programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program and (2) for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.

Authorization for use on home/portable computer: You may not copy and use this program on another computer without paying additional license fees.

Other terms

Volume orders (IVO): No

IBM International Passport Advantage Agreement

Passport Advantage applies: Yes, and through the Passport Advantage Web site at

Software Maintenance applies: Yes. Software Maintenance is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and Technical Support are provided by the Software Maintenance offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Maintenance with each program license acquired. The initial period of Software Maintenance can be extended by the purchase of a renewal option, if available.

While your Software Maintenance is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at

Software Maintenance does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage Web site at

System i™ Software Maintenance applies: No

Variable charges apply: No

Educational allowance available

Not applicable.

On/Off CoD

To be eligible for On/Off CoD pricing, you must be enabled for temporary capacity on the corresponding hardware, and the required contract, Amendment for iSeries™ and pSeries Temporary Capacity On Demand — Software (Z125-6907), must be signed prior to use.
 
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IBM Electronic Services

IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a Web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.

The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.

The Electronic Service Agent™ is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.

To learn how Electronic Services can work for you, visit


 
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Prices

Information on charges is available at Web site

In the Electronic tools category, select the option for Purchase/upgrade tools.

Passport Advantage

For Passport Advantage and charges, contact your IBM representative or your authorized IBM Business Partner. Additional information is also available at

Business Partner information:

If you are an IBM Business Partner — Distributor for Workstation Software acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.


 
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Order now

To order, contact the Americas Call Centers or your local IBM representative.

To identify your local IBM representative, call 800-IBM-4YOU (426-4968).

 Phone:      800-IBM-CALL (426-2255)
 Fax:        800-2IBM-FAX (242-6329)
 Internet:   callserv@ca.ibm.com
 Mail:       IBM Teleweb Customer Support
             ibm.com Sales Execution Center, Americas North
             3500 Steeles Ave. East, Tower 3/4
             Markham, Ontario
             Canada
             L3R 2Z1
 
 Reference:  SE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

 
Tivoli Enterprise, i5/OS, System z, Virtual Image Facility, IBMLink, System i, iSeries, and Electronic Service Agent are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Passport Advantage, Tivoli, z/OS, OMEGAMON, DB2, WebSphere, AIX, zSeries, pSeries, OS/390, S/390, eServer, Lotus, and PartnerWorld are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Intel is a registered trademark of Intel Corporation.
 
Windows, Microsoft, and Windows Vista are registered trademarks of Microsoft Corporation.
 
UNIX is a registered trademark of the Open Company in the United States and other countries.
 
Linux is a trademark of Linus Torvalds in the United States, other countries or both.
 
Other company, product, and service names may be trademarks or service marks of others.

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