IBM Tivoli Provisioning Manager and IBM Tivoli Intelligent Orchestrator V5.1.1 provide enhanced installability, usability, and discovery capabilities for provisioning the data center environment

IBM United States Software Announcement 207-356
December 18, 2007

 

 ENUS207356.PDF (76KB)

 

Table of contents  Document options  
TOC link At a glance TOC link Offering Information
TOC link Overview TOC link Publications
TOC link Key prerequisites TOC link Technical information
TOC link Planned availability dates TOC link Ordering information
TOC link Description TOC link Terms and conditions
TOC link Product positioning TOC link IBM Electronic Services
TOC link Reference information TOC link Prices
TOC link Education support TOC link Order now
 
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At a glance

IBM Tivoli Provisioning Manager V5.1.1 helps organizations with provisioning, configuration and maintenance configuration, and maintenance of servers and virtual servers, operating systems, middleware, applications, storage, and network devices acting as routers, switches, firewalls, and load balancers. With this release of Tivoli Provisioning Manager, users can benefit from significant ease-of-use enhancements including a new graphical user interface, better reporting, and streamlined use scenarios. Key functional areas of enhancement include:

  • Web Replay to record and replay common activities; common use cases are available out of the box
  • Improved installation features
  • Improved out-of-the-box discovery of infrastructure resources
  • Extended multiplatform patch management
  • Rollback

IBM Tivoli Intelligent Orchestrator V5.1.1 includes IBM Tivoli Provisioning Manager V5.1.1 and all of its enhancements.

For ordering, contact:

Your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).
 
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Overview

IBM Tivoli® Provisioning Manager V5.1.1 and IBM Tivoli Intelligent Orchestrator V5.1.1 are key operational management products in the IBM Service Management suite of products. Operational management products perform operations on systems in specific domains such as provisioning, storage, monitoring, and security. IBM Tivoli Provisioning Manager V5.1.1 and IBM Tivoli Intelligent Orchestrator V5.1.1 provide underlying resource provisioning and configuration management functions that can be executed as specific steps in systems management processes.

Tivoli Provisioning Manager V5.1.1 helps organizations automate change and release management execution. With exceptional flexibility and customization, data centers using Tivoli Provisioning Manager can execute changes quickly, reliably, and with robust security features. Servers and desktops can be provisioned from bare metal through applications and maintained against standard configuration and security. Computing resources can be deployed or repurposed to help users meet current needs and then redeployed as changes in demand occur.

With prebuilt or custom automation workflows, users can interoperate with and automate a broad array of tasks for the data center and distributed environments, forming the building blocks for on demand computing.

Tivoli Intelligent Orchestrator V5.1.1 is designed to help lower your systems administration costs and improve data center utilization through the use of advanced automation technologies. It can receive information about imbalances between IT resource supply and demand based on policies and then take appropriate actions to reallocate resources. Rebalancing the available resources helps meet demands from competing applications, after considering the priority of those applications. V5.1.1 of Tivoli Intelligent Orchestrator, which includes all the Tivoli Provisioning Manager functions, is updated to take advantage of advances in Tivoli Provisioning Manager V5.1.1.

Enhancements to IBM Tivoli Provisioning Manager V5.1.1 include:

  • Web Replay, a feature that lets you record and replay common activities; common use cases are available out of the box.
  • Improved installation features
  • Improved out-of-the-box discovery of infrastructure resources
  • Extended multiplatform patch management
  • Rollback

 
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Key prerequisites

Refer to the Hardware requirements and Software requirements sections.


 
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Planned availability dates
  • December 21, 2007: Electronic software delivery via Passport Advantage®
  • January 11, 2008: Physical media Passport Advantage
  • January 25, 2008: Physical media AAS

 
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Description

Data Center Automation focuses on automating the manual tasks associated with provisioning, deployment, monitoring, and management of data center elements such as servers, storage resources and network technologies. Tivoli Provisioning Manager is a key enabler of Data Center Automation. Built-in tasks and customizable automation packages enable it to help IT organizations automate simple to complex operations and processes. The following highlights some of this functionality:

  • Discovery of infrastructure resources
  • Windows®, UNIX®, and Linux™ operating system provisioning
  • Software deployment and configuration
  • Operating system patch management
  • Auditing, compliance, and remediation
  • Dynamic and flexible deployment infrastructure
  • Robust reporting infrastructure
  • Customizable task automation
  • Automatically deploys operating systems, from small updates to complete bare metal installations

Leveraging the capabilities of IBM Tivoli Provisioning Manager can simplify management and automate changes to infrastructure resources.

Data center managers who are looking to keep costs down, enhance productivity, and increase customer satisfaction would be most interested in Tivoli Provisioning Manager.

What's new in IBM Tivoli Provisioning Manager V5.1.1:

  • Web Replay to record and replay common activities. This new feature provides a means of easily transferring Tivoli Provisioning Manager operational knowledge between users. Activities involving multiple screens can be captured by one administrator and replayed by another. Web Replay has the ability to include comments during the activity sequence to provide instructions and/or guidance to the user, automate the total activity sequence or just selected portions of it, and embed data in the activity flow. Many use cases are available out of the box. Administrators can use Web Replay plug-in to record and playback complex software distribution tasks. Consequently, experts on a subject can develop and record the actions needed to execute these complex tasks once and for all. They can then be used when needed by others who are not subject matter experts, in some instances, with a single click. This helps to ensure that tasks are executed consistently and with high quality every time.
  • An enhanced installation process allows Tivoli Provisioning Manager to be installed in a matter of hours on a pristine server. The new process allows for single Windows server installation, installation on a non-system drive, and numerous pre-installation checks.
  • Improved out-of-the-box discovery of infrastructure resources. This includes agentless discovery of target inventory information and enhanced data integration with IBM Tivoli Application Dependency Discovery.
  • Expanded support of databases which allow AIX® and Oracle to be used as a management server platform combination.
  • Expanded operating system support to include SLES 10 patching and client support for Solaris 10 on Intel® platforms.
  • Rollback capability on software installation. The system can be brought back to its prior state, before the installation or upgrade of a software package block, for software products that are installed with the rollback functionality enabled.

Users of Tivoli Intelligent Orchestrator can take advantage of all the Tivoli Provisioning Manager enhancements listed above. Tivoli Intelligent Orchestrator introduces dynamic resource allocation automation capabilities to Tivoli Provisioning Manager functionality. This capability allows the customer to develop automation that reallocates resources based on operational information. This advanced technology can be utilized to automatically change and optimize resource configurations based on usage rates, availability, and Service Level Agreement (SLA) priorities.

Accessibility by people with disabilities

A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at

Section 508 of the U.S. Rehabilitation Act

IBM Tivoli Provisioning Manager and IBM Tivoli Intelligent Orchestrator V5.1.1, when used in accordance with IBM's associated documentation, satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product or products properly interoperates with them. A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) can be requested via IBM's Web site


 
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Product positioning

IBM Tivoli Provisioning Manager is a key member of the operational management suite of products in the service management strategy of IBM. IBM Service Management helps organizations better manage their IT infrastructure, to more effectively and efficiently deliver IT services. IBM Tivoli products can help aid users in their efforts to ensure IT service continuity by helping to:

  • Optimize costs by automating reactive IT management processes
  • Create resilient IT services
  • Improve productivity with a predictive approach to IT management
  • Manage compliance and risk in the IT environment
  • Provide data integrity and audit readiness

IT operational management products automate tasks to address application or business service operational management challenges. These products can help optimize performance and availability of business-critical applications and supporting IT infrastructure.

Tivoli Provisioning Manager and IBM Tivoli Intelligent Orchestrator can respond to potential problems in essential system resources and help you automatically recover from critical situations to help ensure that your business critical applications stay up and running by automating the provisioning and configuration of servers, software, and network devices.
 
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Reference information
  • For information on IBM Tivoli Provisioning Manager V5.1, refer to Software Announcement 206-185 , dated July 25, 2006.
  • For information on IBM Tivoli Intelligent Orchestrator V5.1, refer to Software Announcement 206-186 , dated July 25, 2006.

Business Partner information

If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld ID and password are required (use IBM ID).

BP Attachment for Announcement Letter 207-356

Trademarks

 
Tivoli, Passport Advantage, AIX, and Tivoli are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Intel is a registered trademark of Intel Corporation.
 
Windows is a registered trademark of Microsoft Corporation.
 
UNIX is a registered trademark of the Open Company in the United States and other countries.
 
Linux is a trademark of Linus Torvalds in the United States, other countries or both.
 
Other company, product, and service names may be trademarks or service marks of others.

 
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Education support

Comprehensive education for IBM Tivoli® products is offered through Worldwide Tivoli Education Delivery Services. A wide range of training options are available, including classes led by instructors, learning on demand, on-site training, and blended learning solutions.

For additional information, visit


 
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Offering Information

Product information is available via the Offering Information Web site

Also, visit the Passport Advantage® Web site


 
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Publications

No publications are shipped with these programs.
 
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Technical information

Specified operating environment

Hardware requirements

IBM pSeries® or RS/6000® with AIX® V5.2 or AIX V5.3 and:

  • 1 GHz CPU
  • 4 GB of free memory
  • 20 GB of free disk

IBM-compatible PC with Microsoft® Windows® 2003 Server and:

  • Intel® Pentium® 4 processor at 2.8 GHz, or equivalent
  • 4 GB of free memory
  • 20 GB of free disk space

IBM-compatible PC with Red Hat Linux™ Advanced Server 4.0 and:

  • Intel Pentium 4 processor at 2.8 GHz, or equivalent
  • 4 GB of free memory
  • 20 GB of free disk space

IBM-compatible PC with SUSE Linux Enterprise Server 9 and:

  • Intel Pentium 4 processor at 2.8 GHz, or equivalent
  • 4 GB of free memory
  • 20 GB of free disk space

Sun SPARC Server with Solaris 9 or 10 and:

  • 1 GHz CPU
  • 4 GB RAM
  • 20 GB free disk space

IBM System i™ or AS/400® that support LPAR with minimum 450 CPW in Linux partition and:

  • 4 GB RAM
  • 20 GB free disk space

IBM System z™ machine with:

  • 1 GHz CPU
  • 4 GB RAM

Tivoli Provisioning Manager ease-of-use installation is reflected in the following managing server platform configurations:

  • AIX 5.3 — System p™
  • RHEL 4 — x86-32
  • SUSE (SLES) 9.0 — x86-32
  • Windows Server 2003 Enterprise Edition — x86-32
  • Windows Server 2003 Standard Edition — x86-32
  • Windows Server 2003 Enterprise R2 Edition — x86-32

For other platform configurations, services are required to perform the product installation.

Software requirements

The managing server requires one of the following operating systems:

  • AIX V5.2
  • AIX V5.3
  • Solaris 9 SPARC
  • Solaris 10 SPARC
  • Microsoft Windows 2003 Server Standard Edition 32 and 64 Bit Toleration
  • Microsoft Windows 2003 Server Enterprise Edition 32 and 64 Bit Toleration
  • Microsoft Windows 2003 Server Enterprise Edition Release 2
  • Red Hat Linux Advanced Server 4.0 on System i/p 64 Bit Toleration
  • Red Hat Linux Advanced Server 4.0 on System x™ 32 and 64 Bit Toleration
  • SUSE Linux Enterprise Server 9 for Linux on System i/p 64 Bit Toleration
  • SUSE Linux Enterprise Server 9 for Linux on System z 31, 64 Bit Toleration
  • SUSE Linux Enterprise Server 9 for Linux on System x 32, 64 Bit Toleration

Database environment:

  • DB2 Universal Database® Enterprise Server Edition V8.1 FP2 (Refer to note 1)
  • Oracle 10g (on Sun Solaris, or AIX V5.3, or RHEL Update 5, or SLES 9 SP3)

Application server environment:

  • Components of IBM WebSphere® Application Server V6.0 (Refer to Note 1)

Directory environment:

  • IBM Tivoli Directory Server V6 (Microsoft Active Directory — only on Windows) (Refer to Note 1)

Notes:

  1. Provided with IBM Tivoli Provisioning Manager and IBM Tivoli Intelligent Orchestrator
  2. Cygwin DLL V1.5.10, or higher, is required on a Windows 2003 Server environment for installation only, available at
  3. Expect 5.32, or later; an open source package and tcl extension for simplifying program-script interaction is required for all environments and is available at:

Supported operating systems for managed clients:

  • AIX V5.1
  • AIX V5.2
  • AIX V5.3
  • HP-UX V11iV2
  • Windows XP Professional x86
  • Windows 2000 Professional
  • Windows 2000 Server
  • Windows 2000 Advanced Server
  • Windows Server 2003 Standard Edition
  • Windows Server 2003 Enterprise Edition
  • SUSE Linux Enterprise Server 9 for System z
  • SUSE Linux Enterprise Server 10 for System z
  • SUSE Linux Enterprise Server 9 i/p
  • SUSE Linux Enterprise Server 9 x86
  • SUSE Linux Enterprise Server 10 x86
  • Red Hat Enterprise Linux 4.0 x86
  • Red Hat Enterprise Linux 4.0 i/p
  • Red Hat Enterprise Linux 4.0 z
  • Solaris V8 on SPARC
  • Solaris V9 on SPARC
  • Solaris V10 on SPARC
  • Solaris V10 on AMD/Intel 64

For an extended list of supported hardware and application software, refer to IBM Tivoli Provisioning Manager and IBM Tivoli Intelligent Orchestrator support site.

Both 32 bits and 32 bits mode on 64-bit kernel (or 32 bit toleration mode on 64-bit mode systems) are supported for all operating systems with the exception that IBM Tivoli Directory Server must be installed on a 64-bit machine.

The following are included with the product, with a restricted use license:

  • DB2 Universal Database Enterprise Server Edition V8.2 FP2
  • IBM Tivoli Directory Server V6.0
  • IBM Tivoli NetView® V7.1.4
  • IBM WebSphere Application Server V6.0
  • IBM Tivoli Provisioning Manager for OS Deployment V5.1

Planning information

Direct customer support: Direct customer support is provided by IBM Operational Support Services — SoftwareXcel. This fee service enhances your productivity by providing voice and electronic access into the IBM support organization. IBM Operational Support Services — SoftwareXcel helps answer questions pertaining to usage and suspected software defects for eligible products.

Installation and technical support is provided by Global Services. For more information call 800-IBM-4YOU (426-4968).

For technical support or assistance, contact your IBM representative or visit

Packaging

IBM Tivoli Provisioning Manager V5.1.1 is distributed with:

  • International Program License Agreement (Z125-3301)
  • License Information document (GI11-6481)
  • Tivoli Provisioning Manager V5.1.1 Quick Start Guide (GI11-6453)
  • CD-ROMs or DVDs

IBM Tivoli Intelligent Orchestrator V5.1.1 is distributed with:

  • International Program License Agreement (Z125-3301)
  • License Information document (GI11-6483)
  • Tivoli Intelligent Orchestrator V5.1.1 Quick Start Guide (GI11-6452)
  • CD-ROMs or DVDs

Security, auditability, and control

IBM Tivoli Provisioning Manager V5.1.1 and IBM Tivoli Intelligent Orchestrator V5.1.1 use the security and auditability features of IBM WebSphere Application Server. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.

Software Services

IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an unmatched portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support any critical business need.

To learn more about IBM Software Services or to contact a Software Services sales specialist, visit

IBM Tivoli Enhanced Value-Based Pricing

IBM Tivoli software products are priced using IBM Tivoli's Enhanced Value-Based Pricing. The Enhanced Value-Based Pricing system is based upon the IBM Tivoli Environment-Managed Licensing Model, which uses a managed-environment approach — whereby price is determined by what is managed rather than the number and type of product components installed.

For example, all servers monitored with IBM Tivoli's monitoring product (IBM Tivoli Monitoring) require entitlements sufficient for those servers. Other Tivoli products may manage clients, client devices, agents, network nodes, users, or other items, and are licensed and priced accordingly.

Unlike typical systems management licensing models that require entitlements of specific software components to specific systems, the IBM Tivoli Environment-Managed Licensing Model provides the customer flexibility to deploy its IBM Tivoli software products within its environment in a manner that can address and respond to the customer's evolving architecture. That is, as the architecture of a customer's environment changes, the customer's implementation of IBM Tivoli software can be altered, as needed, without affecting the customer's license requirements (as long as the customer does not exceed its entitlements to the software).

Under Enhanced Value-Based Pricing, licensing and pricing of server-oriented applications are determined based upon the server's use in the customer's environment. Typically, such applications are licensed and priced in a manner that corresponds to each installed and activated processor of the server managed by the IBM Tivoli application to help correlate price to value while offering a simple solution.

For servers with physical or logical (sometimes called virtual), entitlements are required for all installed and activated processors on the server. For each IBM Tivoli application managing a clustered environment, licensing is based on the cumulative number of installed and activated processors on each server in the cluster.

Enhanced Value-Based Pricing recognizes the convergence of RISC and UNIX®, and Microsoft Windows and Intel technologies, in order to simplify your licensing requirements, and to provide a smoother, more scalable model. Pricing and licensing does not differentiate between non-System z server platforms or operating systems. For some products, this platform neutrality extends to System z and other host servers as well.

IBM Tivoli Enhanced Value-Based Pricing terminology definitions

Client device or client

A client device is a computing device that requests the execution of a set of commands, procedures, or applications from another computer system that is typically referred to as a server. Multiple client devices may share access to a common server. A client device generally has some processing capability or is programmable to allow a user to do work. Examples include, but are not limited to, notebook computers, desktop computers, desk side computers, technical workstations, appliances, automated teller machines, point-of-sale terminals, tills and cash registers, and kiosks.

Engine

An engine is also referred to as a central processor (CP) or processor. Engines for traditional workloads are called General Purpose CPs. Engines for Linux workloads are called Integrated Facility for Linux (IFL) engines or Linux-only engines. Engines for Coupling Facility workloads are called Integrated Coupling Facility (ICF) engines.

Enterprise

An enterprise is a person or single entity and those subsidiaries with more than 50% ownership.

IBM Integrated Facility for Linux (IFL)

This optional facility enables additional processing capacity exclusively for Linux workload, with no effect on the model designation of a System z or OS/390® server. Consequently, executing Linux workload on the IFL will not, in most cases, result in any increased IBM software charges for z/OS®, OS/390, VM, VSE, or TPF operating systems and applications. There is, as indicated, a charge associated with the IFL, and there may also be a charge for applications which run on the IFL.

The IFL may be dedicated to a single Linux-mode logical partition or it may be shared by multiple Linux-mode logical partitions. Installations should note that the Linux workspace enabled by this facility will not support any of the traditional S/390 operating systems (OS/390, TPF, VSE, or VM). Only Linux applications or Linux operating in conjunction with the Virtual Image Facility™, an environment that operates within a logical partition or in native S/390® mode and provides the capability to create multiple Linux images, are supported by IBM S/390 IFL.

Managed processor (charging under full capacity in the managed environment)

Charges are based on the active processors on the machines in the computing environment affiliated with the program rather than on the server where the program is run. The managed processors which require PoEs are defined in the License Information's program-unique terms.

Notes:

  1. IBM defines a physical processor in a computer as a functional unit that interprets and executes instructions. A physical processor consists of at least an instruction control unit and one or more arithmetic and logic units.
  2. Multicore technology allows two or more processors (commonly called cores) to be active on a single silicon chip. With multicore technology, IBM considers each core to be a physical processor. For example, in a dual-core chip, there are two physical processors residing on the single silicon chip.
  3. The program may not run on some or all of the processors for which PoEs are required by the program's valuation method.
  4. In the System z IFL environment, each IFL engine is considered a single physical processor.
  5. Threading, a technique which makes a single processor seem to perform as two or more, does not affect the count of physical processors.
  6. Where blade technology is employed, each blade is considered a separate server and charging is based upon the total number of processors on the blades with which the program is affiliated.
  7. Not all processors require the same number of Value Unit entitlements. To determine the number of Value Unit entitlements required, refer to the processor Value Unit conversion table on the Passport Advantage Web site

Network node or node

Network nodes include routers, switches, hubs, and bridges that contain a network management agent. A single network node may contain any number of interfaces or ports.

Partitions

A server's resources (CPU, memory, I/O, interconnects, and buses) may be divided according to the needs of the applications running on the server. This partitioning can be implemented with physical boundaries (physical partitions) or logical boundaries (logical partitions).

Physical Partitions are defined by a collection of processors dedicated to a workload and can be used with systems that have either multiple cards or multiple frames, each of which can be configured independently. In this method, the partitions are divided along hardware boundaries and processors, and the I/O boards, memory, and interconnects are not shared.

Logical Partitions are defined by software rather than hardware and allocate a pool of processing resources to a collection of workloads. These partitions, while separated by software boundaries, share hardware components and run in one or more physical partitions.

Processor (per processor charging under full capacity)

In full capacity charging, PoE must be acquired for all activated processors (available for use) that are on the server where the program or a component of the program is run.

Notes:

  1. IBM defines a physical processor in a computer as a functional unit that interprets and executes instructions. A physical processor consists of at least an instruction control unit and one or more arithmetic and logic units.
  2. Multicore technology allows two or more processors (commonly called cores) to be active on a single silicon chip. With multicore technology, IBM considers each core to be a physical processor. For example, in a dual-core chip, there are two physical processors residing on the single silicon chip.
  3. In the System z IFL environment, each IFL engine is considered a single physical processor.
  4. Threading, a technique which makes a single processor seem to perform as two or more, does not affect the count of physical processors.
  5. Where blade technology is employed, each blade is considered a separate server and charging is based upon the total number of processors on the blade on which the program is run.
  6. When a server is shipped with six processors, but two of them are inactive, four processors are active for the customer.
  7. Not all processors require the same number of Value Unit entitlements. To determine the number of Value Unit entitlements required, refer to the processor Value Unit conversion table on the Passport Advantage Web site

Server

A server is a computer system that executes requested procedures, commands, or applications to one or more user or client devices over a network. A PoE must be obtained for each server on which the program or a component of the program is run or for each server managed by the program. Where blade technology is employed, each blade is considered a separate server.

Standby or backup systems

For programs running or resident on backup machines, IBM defines three types of situations: cold, warm, and hot. In cold and warm situations, a separate entitlement for the copy on the backup machine is normally not required and typically no additional charge applies. In a hot backup situation, the customer needs to acquire other license or entitlements sufficient for that server. All programs running in backup mode must be solely under the customer's control, even if running at another enterprise's location.

As a practice, the following are definitions and allowable actions concerning the copy of the program used for backup purposes:

Cold: A copy of the program may reside, for backup purposes, on a machine as long as the program is not started. There is no additional charge for this copy.

Warm: A copy of the program may reside for backup purposes on a machine and is started, but is idling, and is not doing any work of any kind. There is no additional charge for this copy.

Hot: A copy of the program may reside for backup purposes on a machine, is started, and is doing work. The customer must acquire a license or entitlements for this copy and there will generally be an additional charge.

Doing work includes, for example, production, development, program maintenance, and testing. It also could include other activities such as mirroring of transactions, updating of files, synchronization of programs, data or other resources (for example, active linking with another machine, program, database or other resource, and so on), or any activity or configurations that would allow an active hot switch or other synchronized switch over between programs, databases, or other resources to occur.

In the case of a program or system configuration that is designed to support a high availability environment by using various techniques (for example, duplexing, mirroring of files, or transactions, maintaining a heartbeat, active linking with another machine, program, database, or other resource), the program is considered to be doing work in the hot situation and a license or entitlement must be purchased.

Value Units

A Value Unit is a pricing charge metric for program license entitlements, which is based upon the quantity of a specific designated measurement used for a given program. Each program has a designated measurement. The most commonly used designated measurements are processor cores and MSUs. However, for select programs, there are other designated measurements such as servers, users, client devices, and messages. The number of Value Unit entitlements required for your specific implementation of the given program must be obtained from a conversion table associated with the program. You must obtain a PoE for the appropriate number of Value Unit entitlements for your implementation. The Value Unit entitlements of a given program cannot be exchanged, interchanged, or aggregated with Value Unit entitlements of another program. Whenever the designated measurement is a processor core, not all processors require the same number of Value Unit entitlements. To determine the number of Value Unit entitlements required, refer to the processor Value Unit conversion table on the Passport Advantage Web site

Product and licensing Web sites

A complete list of IBM Tivoli products is available at

IBM Tivoli product licensing documents are available at

Passport Advantage

Through the Passport Advantage Agreement, you may receive discounted pricing based on their total volume of eligible products, across all IBM brands, acquired worldwide. The volume is measured by determining the total Passport Advantage points value of the applicable acquisitions. Passport Advantage points are only used for calculating the Entitled Passport Advantage discount.

To determine the required IBM Tivoli product configuration under Passport Advantage, the IBM Tivoli Enhanced Value-Based Pricing Model applies. The customer's environment is evaluated on a per-product basis.

Use the following two-step process to determine the total Passport Advantage points value:

  1. Analyze your environment to determine the number of charge units for a product. The quantity of each product's part numbers to be ordered is determine by that analysis.
  2. Order the Passport Advantage part numbers. A Passport Advantage point value, which is the same worldwide for a specific part number regardless of where the order is placed, is assigned to each IBM Tivoli product part number. The Passport Advantage point value for the applicable part number, multiplied by the quantity for that part number, will determine the Passport Advantage points for that IBM Tivoli product part number. The sum of these Passport Advantage points determines the Passport Advantage point value of the applicable IBM Tivoli product authorizations which then may be aggregated with the point value of other applicable Passport Advantage product acquisitions to determine the total Passport Advantage points value.

The discounted pricing available through Passport Advantage is expressed in the form of Suggested Volume Prices (SVPs), which vary depending on the SVP level. Each SVP level is assigned a minimum total Passport Advantage point value, which must be achieved, in order to qualify for that SVP level.

Media packs and documentation packs do not carry Passport Advantage points and are not eligible for SVP discounting.

For additional information on Passport Advantage, refer to the following

The following Passport Advantage part number categories may be orderable:

  • License and Software Maintenance 12 Months — This is the product authorization with maintenance to the first anniversary date.
  • Annual Software Maintenance Renewal — This is the maintenance renewal for one anniversary that applies when a customer renews their existing coverage period prior to the anniversary date at which it expires.
  • Software Maintenance Reinstatement 12 months — This is for customers who have allowed their Software Maintenance to expire, and later wish to reinstate their Software Maintenance.
  • Media packs — These are the physical media, such as CD-ROMs, that deliver the product's code.
  • Documentation packs — These contain printed documentation such as the User's Guide and Release Notes®.

Pricing examples

The following examples are provided to illustrate your licensing requirements.

References to processor-based licensing do not represent the actual number of entitlements required. Entitlement requirements are Value Unit-based. Processors referenced in these examples represent the designated measurement on which the required number of Value Unit entitlements will be calculated. The number of Value Units required per processor will depend on the processor type. For more information, refer to the Value Unit definition in IBM Tivoli Enhanced Value-Based Pricing terminology definitions. To determine the number of Value Unit entitlements required per processor, refer to the processor Value Unit conversion table on the Passport Advantage Web site

References to all other non-processor-based metrics do represent the actual number of entitlements required, unless other designated measurements are referenced or unless otherwise specified.

The pricing example below should be used to determine required license entitlements for either IBM Tivoli Provisioning Manager or IBM Tivoli Intelligent Orchestrator. The customer's overall network environment includes:

Distributed servers:

  • Twenty uniprocessors
  • Sixty-five 2-way servers
  • Twelve 4-way servers
  • One 8-way server
  • One 12-way server with two virtual or logical partitions
  • One 14-way server
  • One 16-way Sun Ultra server with two 8-way physical partitions (only one of which is managed by Tivoli applications)
  • One 24-way server
  • One z800 server with two uniprocessor IFLs running Linux ("Linux on System z")

    Note: Linux on System z offerings have distinctly orderable part numbers in Passport Advantage, which should be used when ordering entitlements for IFLs running Linux

Others:

  • 2 firewall devices and 2 switches (4 network nodes)
  • 500 workstations and 1,000 laptops (1,500 client devices)

The customer wants to use IBM Tivoli Provisioning Manager to automate quick and reliable provisioning of changes across resources in the environment. This environment consists of 103 distributed servers, 4 network nodes, and 1,500 client devices.

Since licensing is per processor on the servers configured, the customer must obtain the following entitlements for the servers:

 
 
                                Quality in      Processor
Systems                         customer        entitlements
managed                         environment     required
 
Uniprocessor                    20               20
2-way                           65              130
4-way                           12               48
8-way                            1                8
12-way                           1               12
 (2 logical partitions)
14-way                           1               14
16-way                           1               16
 (2 physical partitions,
 one of which is managed
 by Tivoli applications)
24-way                           1               24
z800 server with 2 IFLs
                                 1                2
 
Total Processor Entitlements                    274

The customer must obtain the following entitlements for the network nodes:

                                  Quantity in   Network node
Systems                           customer      entitlements
managed                           environment   required
 
Network nodes                     4             4
 
Total network node entitlements                 4

The customer must obtain the following entitlements for the client devices:

                               Quantity in      Client
Systems                        customer         entitlements
managed                        environment      required
 
Clients                        1,500            1,500
 
Total client entitlements                       1,500

Notes:

  • Separate processor value unit part numbers exist for licensing on distributed and zSeries® servers.
  • A trade-up is required for customers with current entitlement for Tivoli Provisioning Manager for Software (to move to TPM).
  • A trade-up is required for customers with current entitlement for Tivoli Provisioning Manager (to move to Tivoli Intelligent Orchestrator).

 
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Ordering information

This product is only available via Passport Advantage. It is not available as shrinkwrap.

  • Product Group: IBM Tivoli Provisioning
    • Product: IBM Tivoli Provisioning Manager (5608-TPM)
    • Product Category: Tivoli Provisioning
  • Product Group: IBM Tivoli Provisioning
    • Product: IBM Tivoli Intelligent Orchestrator (5724-L10)
    • Product Category: Tivoli Provisioning

Value Unit: A Value Unit is a pricing charge metric for program license entitlements which is based upon the quantity of a specific designated measurement used for a given program. Each program has a designated measurement. The most commonly used designated measurement is a processor core. However, for select programs, there are other designated measurements such as users, client devices, and messages. The number of Value Unit entitlements required for a program depends on how the program is deployed in your environment and must be obtained from a Value Unit table. You must obtain a PoE for the calculated number of Value Unit entitlements for your implementation. The Value Unit entitlements are specific to a program and may not be exchanged, interchanged, or aggregated with Value Unit entitlements of another program.

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.

IBM Tivoli Provisioning Manager V5.1.1

Entitled maintenance offerings description

  • Tivoli Provisioning Manager Proc
  • Tivoli Provisioning Mgr Ntwrk Node
  • Tivoli Provisioning MGR PR for zSer
  • Tivoli Provisioning Mgr Client Dev
  • Tivoli Provisioning Manager 10 VU
  • Tivoli Provisioning Mgr zSer 10 VU

                                                     Part
Media packs description                              number
 
IBM Tivoli Provisioning Manager V5.1.1 CD Media      BJ0KPML
 Pack Multilingual -- Windows
 
IBM Tivoli Provisioning Manager V5.1.1 CD Media      BJ0KQML
 Pack Multilingual -- AIX
 
IBM Tivoli Provisioning Manager V5.1.1 CD Media      BJ0KRML
 Pack Multilingual -- Sun
 
IBM Tivoli Provisioning Manager V5.1.1 CD Media      BJ0KZML
 Pack Multilingual -- Linux Intel 32 bit
 
IBM Tivoli Provisioning Manager V5.1.1 CD Media      BJ0KSML
 Pack Multilingual -- Linux PPC 64 bit
 
IBM Tivoli Provisioning Manager V5.1.1 CD Media      BJ0KTML
 Pack Multilingual -- zLinux 31 bit
 
IBM Tivoli Provisioning Manager V5.1.1 CD Media      BJ0KUML
 Pack Multilingual -- zLinux 64 bit
 
IBM Tivoli Provisioning Manager V5.1.1 DVD Media     BJ0KVML
 Pack Multilingual -- Windows 32 bit

IBM Tivoli Intelligent Orchestrator

Entitled maintenance offerings description

  • IBM Tivoli Intelligent Orchestrator Processor
  • IBM Tiv Intelligent Orch PR for zSer
  • IBM Tivoli Intelligent Orchestrator Network Node
  • IBM Tivoli Intelligent Orchestrator VU
  • IBM Tivoli Intelligent Orch for zSer VU

                                                     Part
Media packs description                              number
 
IBM Tivoli Intelligent Orchestrator V5.1.1 CD        BJ0KWML
 Media Pack Multilingual -- Windows
 
IBM Tivoli Intelligent Orchestrator V5.1.1 CD        BJ0KXML
 Media Pack Multilingual -- AIX
 
IBM Tivoli Intelligent Orchestrator V5.1.1 CD        BJ0KYML
 Media Pack Multilingual -- Sun 64 bit
 
IBM Tivoli Intelligent Orchestrator V5.1.1 CD        BJ0L3ML
 Media Pack Multilingual -- Linux Intel 32 bit
 
IBM Tivoli Intelligent Orchestrator V5.1.1 CD        BJ0L0ML
 Media Pack Multilingual -- Linux PPC 64
 
IBM Tivoli Intelligent Orchestrator V5.1.1 CD        BJ0L2ML
 Media Pack Multilingual -- zLinux 31 bit
 
IBM Tivoli Intelligent Orchestrator V5.1.1 CD        BJ0L1ML
 Media Pack Multilingual -- zLinux 64 bit
 
IBM Tivoli Intelligent Orchestrator V5.1.1 DVD       BJ0L4ML
 Media Pack Multilingual -- Windows 32 bit

Current licensees

For existing Tivoli Provisioning Manager and Tivoli Intelligent Orchestrator customers, a fix pack is expected to be made available March 28, 2008, that will bring their systems to the Tivoli Provisioning Manager and Tivoli Intelligent Orchestrator V5.1.1 level. This fix pack will require that the customer be on Tivoli Provisioning Manager and Tivoli Intelligent Orchestrator V5.1 Fix Pack 2.

All statements regarding IBM's plans, directions, and intent are subject to change or withdrawal without notice. Any reliance on this Statement of Direction is at the relying party's sole risk and will not create any liability or obligation for IBM.

New licensees

Orders for new licenses will be accepted now.

Shipment will begin on the planned availability date.

Basic license

Ordering information for Passport Advantage

Passport Advantage allows you to have a common anniversary date for Software Maintenance renewals, which can simplify management and budgeting for eligible new versions and releases (and related technical support) for your covered products. The anniversary date, established at the start of your Passport Advantage Agreement, will remain unchanged while your Passport Advantage Agreement remains in effect. New software purchases will initially include twelve full months of maintenance coverage. Maintenance in the second year (the first year of renewal) can be prorated to be coterminous with your common anniversary date. Thereafter, all Software Maintenance will renew at the common anniversary date and include twelve full months of maintenance.

Refer to the IBM International Passport Advantage Agreement and to the IBM Software Maintenance Handbook for specific terms relating to, and a more complete description of, technical support provided through Software Maintenance.

The Ordering Information for IBM Tivoli Provisioning Manager V5.1.1 and IBM Tivoli Intelligent Orchestrator V5.1.1 is unchanged from V5.1 (except for new Passport Advantage V5.1.1 media pack part numbers) and is included here for informational purposes only.

The quantity to be specified for the Passport Advantage part numbers in the following table are per value unit, per network node, and per client device. To order for Passport Advantage, specify the desired part number and quantity.

IBM Tivoli Provisioning Manager

                                                     Part
Description                                          number
 
Value Units:
 
IBM Tivoli Provisioning Manager 10 Value Units       D55ZNLL
 License and Software Maintenance 12 Months
 
IBM Tivoli Provisioning Manager 10 Value Units       E0279LL
 Annual Software Maintenance Renewal
 
IBM Tivoli Provisioning Manager 10 Value Units       D55ZPLL
 Software Maintenance Reinstatement 12 Months
 
Trade Up -- IBM Tivoli Provisioning Manager          D56P1LL
 from IBM Tivoli Provisioning for Software 10
 Value Units License and Software
 Maintenance 12 Months
 
IBM Tivoli Provisioning Manager for zSeries 10       D55ZQLL
 Value Units License and Software Maintenance
 12 Months
 
IBM Tivoli Provisioning Manager for zSeries 10       E027CLL
 Value Units Annual Software Maintenance Renewal
 12 Months
 
IBM Tivoli Provisioning Manager for zSeries 10       D55ZRLL
 Value Units Software Maintenance Reinstatement
 12 Months
 
Trade Up -- IBM Tivoli Provisioning Manager for      D56P2LL
 zSeries from IBM Tivoli Provisioning Manager for
 Software 10 Value Units License and Software
 Maintenance 12 Months
 
Network Nodes:
 
IBM Tivoli Provisioning Manager                      D52VHLL
 License and Software Maintenance 12 Months
 
IBM Tivoli Provisioning Manager                      E00ZWLL
 Annual Software Maintenance Renewal
 
IBM Tivoli Provisioning Manager                      D52VILL
 Software Maintenance Reinstatement 12 Months
 
Client Device:
 
IBM Tivoli Provisioning Manager                      D585YLL
 License and Software Maintenance 12 Months
 
IBM Tivoli Provisioning Manager                      E02I7LL
 Annual Software Maintenance Renewal
 
IBM Tivoli Provisioning Manager                      D5860LL
 Software Maintenance Reinstatement 12 Months
 
Trade Up -- IBM Tivoli Provisioning Manager          D5864LL
 from IBM Tivoli Provisioning Manager for
 Software License and Software Maintenance 12 Months

To order a media pack for Passport Advantage, specify the part number in the desired quantity from the following table:

                                                     Part
Description                                          number
 
IBM Tivoli Provisioning Manager V5.1.1
 
Media Pack -- Windows Multilingual (CD-ROM)          BJ0KPML
Media Pack -- AIX Multilingual (CD-ROM)              BJ0KQML
Media Pack -- Sun Multilingual (CD-ROM)              BJ0KRML
Media Pack -- Linux Intel 32 bit Multilingual        BJ0KZML
 (CD-ROM)
Media Pack -- Linux PPC 64 bit Multilingual          BJ0KSML
 (CD-ROM)
Media Pack -- zLinux 31 bit Multilingual (CD-ROM)    BJ0KTML
Media Pack -- zLinux 64 bit Multilingual (CD-ROM)    BJ0KUML
Media Pack -- Windows Multilingual (DVD)             BJ0KVML

To provide the most complete set of bare metal provisioning functions, a copy of the Tivoli Provisioning Manager for Operating System Deployment product has been included in the Tivoli Provisioning Manager V5.1.1 media pack. For full bare metal provisioning functionality, the customer must either install the copy of Tivoli Provisioning Manager for Operating System Deployment V5.1 that is included in the Tivoli Provisioning Manager V5.1.1 media pack, or, install the copy of Tivoli Provisioning Manager for Operating System Deployment V5.1 available as a separate electronic download. For complete information on Tivoli Provisioning Manager for Operating System Deployment function, refer to Software Announcement 206-212 , dated August 29, 2006.

IBM Tivoli Intelligent Orchestrator

                                                     Part
Description                                          number
 
Tivoli Intelligent Orchestrator Value Unit           D55ZYLL
 LIC and SW Maintenance 12 Month
 
Tivoli Intelligent Orchestrator Value Unit Annual    E027GLL
 SW Maintenance Renewal
 
Tivoli Intelligent Orchestrator Value Unit SW        D55ZZLL
 Maintenance Reinstate 12 Month
 
Tivoli Intelligent Orchestrator Value Unit           D56P5LL
 from IBM Tivoli Provisioning Manager Trade Up
 Lic and SW Maintenance 12 Month
 
Tivoli Intelligent Orchestrator Value Unit from      D56P7LL
 IBM Tivoli Provisioning Manager for Software
 Unit Trade Up Lic and SW Maintenance 12 Month
 
Tivoli Intelligent Orchestrator F/ZSER Value         D5600LL
 Unit Lic and SW Maintenance 12 Month
 
Tivoli Intelligent Orchestrator F/ZSER Value         E027JLL
 Unit Annual SW Maintenance Renewal
 
Tivoli Intelligent Orchestrator F/ZSER Value         D5617LL
 Unit SW Maintenance Reinstate 12 Month
 
Tivoli Intelligent Orchestrator ZSER Value           D56FXLL
 Unit from IBM Tivoli Provisioning Manager
 Trade Up Lic and SW Maintenance 12 Month
 
Tivoli Intelligent Orchestrator ZSER Value Unit      D56PCLL
 from IBM Tivoli Provisioning Manager for
 Software Trade Up Lic and SW Maintenance 12 Month
 
Tivoli Intelligent Orchestrator per Ntwk Node        D52VJLL
 License and SW Maintenance 12 Month
 
Tivoli Intelligent Orchestrator per Ntwk Node        D52VKLL
 License SW Maintenance Reinstatement 12 Month
 
Tivoli Intelligent Orchestrator per Ntwk Node SW     E00ZXLL
 Maintenance Annual Renewal
 
Tivoli Intelligent Orchestrator Per Ntwk Node        D52VMLL
 from IBM Tivoli Provisioning Manager Trade Up
 Lic and SW Maintenance 12 Month

                                                     Part
Description                                          number
 
IBM Tivoli Intelligent Orchestrator 5.1.1
 
Media Pack -- Windows Intel Multilingual (CD-ROM)    BJ0KWML
Media Pack -- AIX Multilingual (CD-ROM)              BJ0KXML
Media Pack -- Sun Multilingual (CD-ROM)              BJ0KYML
Media Pack -- Linux Intel 32 bit Multilingual        BJ0L3ML
 (CD-ROM)
Media Pack -- Linux PPC 64 bit Multilingual          BJ0L0ML
 (CD-ROM)
Media Pack -- zLinux 31 bit Multilingual (CD-ROM)    BJ0L2ML
Media Pack -- zLinux 64 bit Multilingual (CD-ROM)    BJ0L1ML
Media Pack -- Windows Multilingual (DVD)             BJ0L4ML

To provide the most complete set of bare metal provisioning functions, a copy of the Tivoli Provisioning Manager for Operating System Deployment product has been included in the Tivoli Intelligent Orchestrator V5.1.1 media pack. For full bare metal provisioning functionality, the customer must either install the copy of Tivoli Provisioning Manager for Operating System Deployment V5.1 that is included in the Tivoli Intelligent Orchestrator V5.1.1 media pack, or, install the copy of Tivoli Provisioning Manager for Operating System Deployment V5.1 available as a separate electronic download. For complete information on Tivoli Provisioning Manager for Operating System Deployment function, refer to Software Announcement 206-212 , dated August 29, 2006.

IBM Tivoli Provisioning Manager and IBM Tivoli Intelligent Orchestrator are also available via Web download from Passport Advantage.

Ordering information by program/feature number for: 5608-TPM, 5608-PMF, 5608-PMG, 5608-PMH, 5608-PMI, and 5608-PMJ:

To order a basic license, specify the program number and the feature number of the desired distribution medium. Also, specify the one-time charge feature number in the quantity desired (maximum quantity of 250).

The quantity to be specified for the features in the following table is per 10 Value Units, per network node, and per client device.

Use the following table to order the program products listed below:

 
                                              Feature number
Product
number     Product name                       Qty 1  Qty 250
 
5608-TPM   IBM Tivoli Provisioning Manager
10 Value Units:                               4128   4129
Network nodes:                                4130   4131
Client device:                                4132   4133

This software license includes Software Maintenance, previously referred to as Software Subscription and Technical Support.

Extending coverage for a total of three years from date of acquisition may be elected. Order the program number, feature number, and quantity to extend coverage for your software licenses. If maintenance has expired, specify the after license feature number.

IBM Tivoli Provisioning Manager

Maintenance IASP PID 1 Year: 5608-PMF

                                                 Feature Feature
                                                 number  number
Description                                      qty 1   qty 250
 
Use authorizations (to be ordered in quantity):
Value Units:
 Software Maintenance No Charge Registration     4134    4135
 Software Maintenance 1 Year Renewal             4136    4137
 
Network Nodes:
 Software Maintenance No Charge Registration     4138    4139
 Software Maintenance 1 Year Renewal             4140    4141
 
Client device:
 Software Maintenance No Charge Registration     4142    4143
 Software Maintenance 1 Year Renewal             4144    4145

Maintenance IASP PID 1 Year: 5608-PMI

                                                 Feature Feature
                                                 number  number
Description                                      qty 1   qty 250
 
Use authorizations (to be ordered in quantity):
Value Units:
 Software Maintenance 1 Year After License       4158    4159
 
Network Nodes:
 Software Maintenance 1 Year After License       4160    4161
 
Client device:
 Software Maintenance 1 Year After License       4162    4163

Maintenance IASP PID 3 Year: 5608-PMG

                                                 Feature Feature
                                                 number  number
Description                                      qty 1   qty 250
 
Use authorizations (to be ordered in quantity):
Value Units:
 Software Maintenance 3 Year Registration        4146    4147
 
Network nodes:
 Software Maintenance 3 Year Registration        4148    4149
 
Client device:
 Software Maintenance 3 Year Registration        4150    4151

Maintenance IASP PID 3 Year: 5608-PMH

                                                 Feature Feature
                                                 number  number
Description                                      qty 1   qty 250
 
Use authorizations (to be ordered in quantity):
Value Units:
 Software Maintenance 3 Year Renewal             4152    4153
 
Network nodes:
 Software Maintenance 3 Year Renewal             4154    4155
 
Client device:
 Software Maintenance 3 Year Renewal             4156    4157

Maintenance IASP PID 3 Year: 5608-PMJ

                                                 Feature Feature
                                                 number  number
Description                                      qty 1   qty 250
 
Use authorizations (to be ordered in quantity):
Value Units:
 Software Maintenance 3 Year After License       4164    4165
 
Network nodes:
 Software Maintenance 3 Year After License       4166    4167
 
Client device:
 Software Maintenance 3 Year After License       4168    4169

Subscription and Support

Subscription and Support must be ordered to receive voice technical support via telephone during normal business hours, and future releases and versions, at no additional charge. The capacity of Subscription and Support (for example, Value Units or number of processors) must be the same as the capacity ordered for the product licenses.

To order, specify the Subscription and Support program product number and the appropriate license or charge option.

IBM is also providing Subscription and Support for these products, via a separately purchased offering, under the terms of the IBM International Agreement for Acquisition of Support Maintenance (IAASM). This offering:

  • Includes and extends the support services provided in the base support to include technical support via telephone during normal business hours.
  • Entitles customers to future releases and versions, at no additional charge. Note that the customer is not entitled to new products.

When Subscription and Support is ordered, the charges will automatically renew annually unless cancelled by the customer.

Basic machine-readable material

The distribution media features in the following table apply to program number 5608-TPM. To order, select the distribution medium feature for the desired program number.

                                   Feature      Distribution
Language -- Platform               number       medium
 
Multilingual -- Windows            5809         CD-ROM
Multilingual -- AIX                5806         CD-ROM
Multilingual -- Sun                5808         CD-ROM
Multilingual -- Linux 32 bit       5807         CD-ROM
Multilingual -- Linux PPC          5803         CD-ROM
Multilingual -- zLinux 31 bit      5804         CD-ROM
Multilingual -- zLinux 64 bit      5805         CD-ROM

To provide the most complete set of bare metal provisioning functions, a copy of the Tivoli Provisioning Manager for Operating System Deployment product has been included in the Tivoli Provisioning Manager V5.1.1 media pack. To get bare metal provisioning functions, the customer must install the copy of Tivoli Provisioning Manager for Operating System Deployment V5.1 that is included in the Tivoli Provisioning Manager V5.1.1 media pack. For complete information on Tivoli Provisioning Manager for Operating System Deployment function, refer to Software Announcement 206-212 , dated August 29, 2006.
 
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Terms and conditions

The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Licensing: IBM International Program License Agreement including the License Information (LI) document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use. Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

Agreement for Acquisition of Software Maintenance: The IBM Agreement for Acquisition of Software Maintenance (Z125-6011) agreement applies for maintenance and does not require customer signatures.

License Information form number

  • Program name — IBM Tivoli Provisioning Manager
  • Program number — 5698-TPM
  • Form number — GI11-6481

  • Program name — IBM Tivoli Intelligent Orchestrator
  • Program number — 5724-L10
  • Form number — GI11-6483

The program's License Information will be available for review on the IBM Software License Agreement Web site

Limited warranty applies: Yes

Limited warranty: IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. Consult the IBM Software Support Guide for further information at

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program technical support: Technical support of a program product will be available for a minimum of three years from the general availability date, as long as your Software Maintenance is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Maintenance also provides you with access to updates, releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

Money-back guarantee: If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that (1) for programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program and (2) for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.

Authorization for use on home/portable computer: You may not copy and use this program on another computer without paying additional license fees.

Volume orders (IVO): No

IBM International Passport Advantage Agreement

Passport Advantage applies

Yes, and through the Passport Advantage Web site at

Usage restriction: Yes. Usage is limited to the quantity of Value Units, network nodes, and client devices that you have licensed.

Software Maintenance applies: Yes. Software Maintenance, previously referred to as Software Subscription and Technical Support, is now included in the Passport Advantage Agreement. Installation and technical support for the products announced in this announcement is provided by the Software Maintenance offering of the IBM International Passport Advantage Agreement. This fee service enhances customer productivity by providing voice or electronic access into the IBM support organizations.

IBM includes one year of Software Maintenance with the initial license acquisition of each program acquired. The initial period of Software Maintenance can be extended by the purchase of a renewal option.

While your Software Maintenance is in effect, IBM provides you with assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, every day of the year. For additional details, consult your IBM Software Support Guide at

Software Maintenance does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under this agreement.

For additional information about the Passport Advantage Agreement, visit the Passport Advantage Web site at

All distributed software licenses include Software Maintenance (Software Subscription and Technical Support) for a period of 12 months from the date of acquisition, providing a streamlined way to acquire IBM software and assure technical support coverage for all licenses. Extending coverage, for a total of three years from date of acquisition, may be elected. For additional information, refer to Software Announcement 201-201 , dated July 10, 2001, Changes to Distributed Software Products Model for Products Outside Passport Advantage.

Variable charges apply: No

Educational allowance available: Yes. A 15% education allowance applies to qualified education institution customers.
 
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IBM Electronic Services

IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a Web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.

The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.

The Electronic Service Agent™ is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.

To learn how Electronic Services can work for you, visit


 
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Prices

Prices are unaffected by this announcement.

Passport Advantage

For Passport Advantage and charges, contact your IBM representative or your authorized IBM Business Partner. Additional information is also available at


 
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Order now

To order, contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

 Phone:      800-IBM-CALL (426-2255)
 Fax:        800-2IBM-FAX (242-6329)
 Internet:   callserv@ca.ibm.com
 Mail:       IBM Teleweb Customer Support
             ibm.com Sales Execution Center, Americas North
             3500 Steeles Ave. East, Tower 3/4
             Markham, Ontario
             Canada
             L3R 2Z1
 
 Reference:  YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

 
System i, System z, System p, System x, Virtual Image Facility, and Electronic Service Agent are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Passport Advantage, pSeries, RS/6000, AIX, AS/400, DB2 Universal Database, WebSphere, NetView, OS/390, z/OS, S/390, Notes, and zSeries are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Pentium and Intel are registered trademarks of Intel Corporation.
 
Microsoft and Windows are registered trademarks of Microsoft Corporation.
 
UNIX is a registered trademark of the Open Company in the United States and other countries.
 
Linux is a trademark of Linus Torvalds in the United States, other countries or both.
 
Other company, product, and service names may be trademarks or service marks of others.

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