IBM Tivoli Netcool IP Multimedia Subsystem Manager V1.1 delivers predefined fault and performance management

IBM United States Software Announcement 207-321
December 4, 2007

 

 ENUS207321.PDF (61KB)

 

Table of contents  Document options  
TOC link At a glance TOC link Offering Information
TOC link Overview TOC link Publications
TOC link Key prerequisites TOC link Technical information
TOC link Planned availability dates TOC link Ordering information
TOC link Description TOC link Terms and conditions
TOC link Product positioning TOC link Prices
TOC link Education support  
 
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At a glance

IBM Tivoli Netcool IP Multimedia Subsystem Manager V1.1 provides service assurance for IP Multimedia Subsystem (IMS) based Next Generation Networks and services.

Delivered in phases, V1.1 provides integrated performance and fault management of your WebSphere Application Server platform deployment, whether it's based on a pre-IMS or full IMS architecture. Main features of IP Multimedia Subsystem Manager V1.1:

  • Availability monitoring: Event filtering, classification and realtime event data collection through SNMP traps, syslog, and generic log files from IBM WebSphere Application Server
  • Visibility: Integration of events into Tivoli Netcool/Webtop and Tivoli Enterprise™ Portal (TEP) for event presentation
  • Intelligent reporting: See how services perform over time.
    • Historical data collection using embedded IBM Tivoli Monitoring agent to retrieve WebSphere Application Server platform key performance indicators (KPIs)
    • Physical and logical report navigation showing historical data (short term and long term through data warehouse)
  • In depth session initiation protocol (SIP) KPIs data collection and reporting
    • SIP transaction usage per cluster, server, and applications
    • SIP errors monitoring
    • SIP transaction quality analysis

 
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Overview

With IP Multimedia Subsystem Manager software, communications service providers can monitor and work to improve the quality of Next Generation services they will deliver to their customers over IP Multimedia Subsystem (IMS). IP Multimedia Subsystem Manager software can help communications service providers maintain higher service quality, reduce operational costs, and more successfully manage the complexity of IMS.

IP Multimedia Subsystem Manager software monitors key components of your IBM WebSphere® Application Server environment including:

  • IBM WebSphere Application Server Network Deployment V6.1.0.11
  • IBM WebSphere IP Multimedia Subsystem Connector V6.2
  • IBM WebSphere Presence Server V6.2
  • IBM WebSphere Telecom Web Services Server V6.2
  • IBM WebSphere XML Document Management Server V6.2

IBM Tivoli® Netcool IP Multimedia Subsystem Manager V1.1 has two components:

  • IBM Tivoli Netcool IP Multimedia Subsystem Infrastructure Manager — Manages IMS core infrastructure systems, applications and network devices, such as IBM WebSphere products for telecommunications as well as IBM WebSphere products deployed in non-IMS environments. Additionally, IMS Infrastructure Manager also provides fault and performance management of DB2® databases that support IBM WebSphere.
  • IBM Tivoli Netcool IP Multimedia Subsystem Session Manager — Provides visibility into user session quality information including user session setup and termination, transaction rate and service usage, provided by fault and performance data. The IMS Session Manager also monitors session initiation protocol and HTTP sessions.

 
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Key prerequisites

Refer to the Hardware requirements and Software requirements sections for details.

  • IBM Tivoli Netcool/OMNIbus V7.1
  • IBM Tivoli Netcool/Webtop V2.1
  • IBM Tivoli Monitoring V6.1 (FP6)
  • IBM Tivoli Composite Application Manager for ISM V6.0 (optional)
  • IBM WebSphere Application Server Network Deployment V6.1.0.11
  • IBM WebSphere IP Multimedia Subsystem Connector V6.2
  • IBM WebSphere Presence Server V6.2
  • IBM WebSphere Telecom Web Services Server V6.2
  • IBM WebSphere XML Document Management Server V6.2

The following environments (hardware and operating systems) are supported:

  • Server and client side: Red Hat Enterprise Linux™ 4.0 on Intel® and AMD x86-based, 32-bit and 64-bit CPU hardware.
  • Server side: Solaris 9.0 on SPARC CPU hardware.

Server is referred to the servers where IBM Tivoli Monitoring, IBM Tivoli Netcool/OMNIbus and, optionally, IBM Tivoli Composite Application Manager for ISM are installed.

Client is referred to the environments where the WebSphere applications run.
 
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Planned availability dates
  • December 19, 2007: Electronic general availability
  • December 28, 2007: Media and physical general availability

 
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Description

IBM Tivoli Netcool IP Multimedia Subsystem Manager is an integrated service assurance solution to monitor telco IP multimedia subsystem (IMS) architecture. This solution is based on several deliverables with close alignment and integrations with the broader IBM operation support systems (OSS) portfolio and the IBM service provider delivery environment. This also includes cooperating with network equipment providers for the supply of network transport and control elements, and with third party application and content providers for application content.

All components within the various planes (user, access, transport, control, and service) contributing to service delivery can be managed through a comprehensive set of management capabilities. This will enable service providers to manage the various planes as a single integrated platform rather than a set of different elements.

This offering can help enable service providers maintain higher service quality, improve Next Generation Networks-related efficiency, and reduce cost in operations.

This offering provides pre-packaged key performance indicators (KPIs), event rules, real-time dashboards, historical reports, predefined report navigation that can be installed on top of core Tivoli products that are prerequisites. Using IBM Tivoli Netcool IP Multimedia Subsystem Manager, telcos can save a lot of time by using the IBM prepackaged default rules and templates for IMS monitoring, ready to use.

In its first release, IBM Tivoli Netcool IP Multimedia Subsystem Manager V1.1 focuses on monitoring the IBM WebSphere Application Server platform environment. It provides an integrated fault and performance management solution using products from the Tivoli and Netcool product lines, customized to provide the specific functionality. The following are the prerequisite Tivoli core products:

  • IBM Tivoli Netcool/OMNIbus V7.1, including Netcool probes such as Mttrapd, syslog, and generic log probes
  • IBM Tivoli Netcool/Webtop V2.1
  • IBM Tivoli Monitoring V6.1, including IBM Tivoli Monitoring Universal Agent, IBM Tivoli Monitoring Agent, Fixpack 6
  • IBM Tivoli Composite Application Manager for Internet Service Monitoring V6.0.0 (optional)

This offering provides fault and performance management for the following WebSphere Application Server products:

  • IBM WebSphere Application Server Network Deployment V6.1.0.11
  • IBM WebSphere IP Multimedia Subsystem Connector V6.2
  • IBM WebSphere Presence Server V6.2
  • IBM WebSphere Telecom Web Services Server V6.2
  • IBM WebSphere XML Document Management Server V6.2

IBM Tivoli Netcool IP Multimedia Subsystem Manager V1.1 is packaged based on two main deliverable components:

  • IBM Tivoli Netcool IP Multimedia Subsystem Infrastructure Manager: Manages IMS core infrastructure systems, applications and network devices, such as IBM WebSphere products for telecom that support IMS applications (such as Presence Server, IMS Connector, GroupList Server), but also IBM WebSphere products for Telecom that can be deployed in a non-IMS context such as Telecom Web Services Server. This component also manages fault and performance data from DB2 database that support IBM WebSphere, operating systems, and hardware.
  • IBM Tivoli Netcool IP Multimedia Subsystem Session Manager:
    • Manages user session quality information
    • Provides fault and performance data based on user session setup and termination, as well as transaction rate and service usage
    • Monitors SIP and HTTP sessions

Main features:

  • Realtime event data collection through SNMP traps, syslog, and generic log files from the WebSphere Application Server platform
  • Event filtering, classification, consolidation
  • Integration of events into Tivoli Netcool/Webtop and TEP for event presentation
  • Historical data collection using embedded IBM Tivoli Monitoring Agent to retrieve WebSphere Application Server platform KPIs
  • In depth SIP KPIs data collection and reporting
    • SIP transaction usage per cluster, server, and applications
    • SIP errors monitoring
    • SIP transaction quality analysis
  • Physical and logical report navigation showing historical data (short term and long term through data warehouse)

Accessibility by people with disabilities

A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at

Section 508 of the U.S. Rehabilitation Act

Product accessibility information is available at


 
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Product positioning

IBM Tivoli Netcool IP Multimedia Subsystem Manager is designed to meet the needs of key service provider client types, namely:

  • WebSphere Application Server telco customers who want an integrated monitoring solution to manage their IMS environment
  • WebSphere Application Server telco customers who consider to start their network transformation plan, whether they chose an IMS like or non-IMS transition
  • Existing Tivoli Netcool telco customers who want to add IMS service assurance capabilities to their OSS/BSS platform as they move towards an IMS architecture.
  • Existing Tivoli Netcool telco customers who want to add IT monitoring capabilities, merging to a more network and IT converged OSS/BSS platform

Even before IMS is fully deployed in service provider networks, if the OSS/BSS is built independent of any particular network infrastructure, then modular business processes and systems can be built to operate independent of infrastructure, whether that infrastructure is IMS or something else.

Service providers will face many business and technical challenges deploying IMS infrastructure.

This offering will help service providers who deploy IMS-based Next Generation infrastructure to answer the following questions:

  • How do I ensure that my services are working correctly end to end?
  • Am I delivering each service properly to my customers?
  • Can I handle peak usage? Did we deploy the right number of resources at the right place?
  • What are the top number of errors? When? Where?
  • How do I understand whether a service is working well and well perceived by my customers?
  • Who experienced service errors?
  • How can I reduce the number of calls to help desk?
  • How can we be more efficient diagnosis problems occurring to our customers?

IBM Tivoli Netcool IP Multimedia Manager leverages existing Tivoli core products such as Tivoli Netcool/OMNIbus and IBM Tivoli Monitoring, adding integrated fault and performance management for WebSphere Application Server platform solutions designed for telecoms providers.

This offering monitors IMS main protocol such as SIP, providing detailed information about each user's transaction.

IBM Tivoli Netcool IP Multimedia Subsystem Manager leverages the industry's leading service management platform for real-time management of telecom services infrastructures.

IBM Tivoli Netcool IP Multimedia Subsystem Manager combined with the strength of Tivoli's extensive portfolio covering wireless, wireline, and server and application expertise, helps deliver end-to-end management of Next Generation services utilizing service oriented architecture (SOA) and SDP technologies.

This offering delivers real-time and historical reporting, providing historical and trended information, capturing, analyzing, and presenting data through intuitive reports. It enables intelligence on developing trends and identification of potential "hot spots" for proactive intervention.

IBM Tivoli Netcool IP Multimedia Subsystem Manager provides unique differentiators such as:

  • Easier to deploy: This solution includes automatic installation of preconfigured and predefined event rules, policies, data collection adapters, KPIs, and reports. Requiring no programming skills with a compelling out-of-the-box experience and prebuilt capabilities can help save time and development costs.
  • Robust, flexible and scalable: Built on Tivoli Netcool/OMNIbus and IBM Tivoli Monitoring, that delivers industry-leading levels of flexibility, scalability, and performance. The solution consists of a full featured set of carrier class products and provides many potential integration points for existing or future systems and definition of new services.
  • Helps increase operational efficiency: This solution provides consolidated real-time and historical information into a single place. Reporting provides historical and trended information, which can be used for SLA reporting and for analysis to identify potential future SLA problem areas. It enables consolidation of operations centers under a single management umbrella.
  • Capability to gather granular data and analyze it in order to present a distilled view of the most relevant data to the operations group.

Trademarks

 
Tivoli Enterprise is a trademark of International Business Machines Corporation in the United States or other countries or both.
 
WebSphere, Tivoli, and DB2 are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Intel is a registered trademark of Intel Corporation.
 
Linux is a trademark of Linus Torvalds in the United States, other countries or both.
 
Other company, product, and service names may be trademarks or service marks of others.

 
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Education support

Comprehensive education for IBM Tivoli® products is offered through Worldwide Tivoli Education Delivery Services. A wide range of training options are available, including classes led by instructors, learning on demand, on-site training, and blended learning solutions.

For additional information, visit


 
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Offering Information

Product information is available via the Offering Information Web site

Also, visit the Passport Advantage® Web site

    http://www.ibm.com/software/passportadvantage

 
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Publications

Tivoli Netcool IP Multimedia Subsystem Manager publications will be available at

The IBM Publications Center

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries.

Displayable softcopy publications:

  • IBM Tivoli Netcool IP Multimedia Subsystem Manager User's Guide
  • IBM Tivoli Netcool IP Multimedia Subsystem Manager Product Overview
  • IBM Tivoli Netcool IP Multimedia Subsystem Manager Installation and Configuration Guide
  • IBM Tivoli Netcool IP Multimedia Subsystem Manager Release Notes

The displayable manuals are part of the basic machine-readable material. The files are shipped on CD-ROM.

These displayable manuals can be used with the BookManager® READ licensed programs in any of the supported environments. Terms and conditions for use of the machine-readable files are shipped with the files.
 
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Technical information

Specified operating environment

Hardware requirements

IBM Tivoli Netcool IP Multimedia Subsystem Manager V1.1 runs on hardware capable of supporting the software listed in the Software requirements section.

Software requirements

This release is based on the hardware and software requirements of the following products:

  • IBM Tivoli Netcool/OMNIbus V7.1
  • IBM Tivoli Netcool/Webtop V2.1
  • IBM Tivoli Monitoring V6.1, including IBM Tivoli Monitoring Universal Agent, IBM Tivoli Monitoring Agent, Fixpack 6
  • IBM Tivoli Composite Application Manager for Internet Service Monitoring V6.0 (optional)
  • IBM WebSphere® Application Server Network Deployment V6.1.0.11
  • IBM WebSphere IP Multimedia Subsystem Connector V6.2
  • IBM WebSphere Presence Server V6.2
  • IBM WebSphere Telecom Web Services Server V6.2
  • IBM WebSphere XML Document Management Server V6.2

The following environments (hardware and operating systems) are supported:

  • Server and client side: Red Hat Enterprise Linux™ 4.0 on Intel® and AMD x86-based, 32-bit and 64-bit CPU hardware
  • Server side: Solaris 9.0 on SPARC CPU hardware

Servers refer to the servers where IBM Tivoli Monitoring, Tivoli Netcool/OMNIbus and, optionally, Tivoli Composite Application Manager for ISM are installed.

Client refers to the environments where the WebSphere applications run.

Planning information

Direct customer support: Direct customer support is provided by IBM Operational Support Services — SoftwareXcel. This fee service enhances your productivity by providing voice and electronic access into the IBM support organization. IBM Operational Support Services — SoftwareXcel helps answer questions pertaining to usage and suspected software defects for eligible products.

Installation and technical support is provided by Global Services. For more information call 800-IBM-4YOU (426-4968).

For technical support or assistance, contact your IBM representative or visit

Packaging

IBM Tivoli Netcool IP Multimedia Subsystem Manager V1.1 software is distributed with:

  • International Program License Agreement (Z125-3301)
  • License Information document
  • CD-ROM
  • Publications (refer to the Publications section)

This program, when downloaded from a Web site, contains the applicable IBM license agreement, and License Information, if appropriate, and will be presented for acceptance at the time of installation of the program. For future reference, the license and License Information will be stored in a directory such as LICENSE.TXT.

Security, auditability, and control

IBM Tivoli Netcool IP Multimedia Subsystem Manager uses the security and auditability features of the operating system software. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.

Software Services

IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an unmatched portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support any critical business need.

To learn more about IBM Software Services or to contact a Software Services sales specialist, visit

IBM Tivoli Enhanced Value-Based Pricing

Tivoli software products are priced using Tivoli's Enhanced Value-Based Pricing. The Enhanced Value-Based Pricing system is based upon the Tivoli Environment-Managed Licensing Model, which uses a managed-environment approach — whereby price is determined by what is managed rather than the number and type of product components installed.

For example, all servers monitored with Tivoli's monitoring product (IBM Tivoli Monitoring) require entitlements sufficient for those servers. Other Tivoli products may manage clients, client devices, agents, network nodes, users, or other items, and are licensed and priced accordingly.

Unlike typical systems management licensing models that require entitlements of specific software components to specific systems, the IBM Tivoli Environment-Managed Licensing Model provides the customer flexibility to deploy its Tivoli software products within its environment in a manner that can address and respond to the customer's evolving architecture. That is, as the architecture of a customer's environment changes, the customer's implementation of Tivoli software can be altered as needed without affecting the customer's license requirements (as long as the customer does not exceed its entitlements to the software).

Under Enhanced Value-Based Pricing, licensing and pricing of server-oriented applications are determined based upon the server's use in the customer's environment. Typically, such applications are licensed and priced in a manner that corresponds to each installed and activated processor of the server managed by the Tivoli application to help correlate price to value while offering a simple solution.

Where a server is physically partitioned, this approach is modified. This partitioning technique is the approach used with systems that have either multiple cards or multiple frames, each of which can be configured independently. For servers capable of physical partitioning (for example, IBM System p™ Scalable POWERparallel Systems® servers, Sun Ultra servers, and HP Superdome servers), an entitlement is required for each processor in the physical partition being managed by the Tivoli application. For example, assume that a server has 24 processors installed in aggregate. If this server is not partitioned, entitlements are required for all 24 processors. If, however, it is physically partitioned into three partitions each containing eight processors, and Tivoli products were managing only one of the three partitions, then entitlements would be required for the eight processors on the physical partition managed by the Tivoli application.

For servers with virtual or logical partitions, entitlements are required for all installed and activated processors on the server. For each Tivoli application managing a clustered environment, licensing is based on the cumulative number of installed and activated processors on each server in the cluster. Where the cluster includes physically partitioned servers, the considerations described above concerning physically partitioned servers apply as well.

Enhanced Value-Based Pricing recognizes the convergence of RISC/UNIX® and Microsoft® Windows®/Intel technologies, in order to simplify the customer's licensing requirements, and to provide a smoother, more scalable model. Pricing and licensing do not differentiate between non-System z™ server platforms or operating systems. For some products, this platform neutrality extends to System z and other host servers as well.

IBM Tivoli Enhanced Value-Based Pricing terminology definitions

Authorized user

An authorized user is one and only one individual (named or unnamed) within or outside the customer's enterprise. A Proof of Entitlement (PoE) must be obtained for each individual user accessing the program in any manner. A program licensed under an authorized user PoE may be installed on a single computer or server, and accessed by multiple users, provided that a PoE has been obtained for each individual user accessing the program either directly or indirectly (via a multiplexing program, device, or application server) through any means on behalf of the user.

Note that:

  • Authorized users have unique, specific identities and IDs cannot be shared.
  • An ID can establish one or more connections and count as a single authorized user.
  • Specifics to affected security products
    • An authorized user of IBM Tivoli Federated Identity Manager is any ID that accesses an application or service managed or protected by IBM Tivoli Federated Identity Manager.
    • An authorized user of IBM Tivoli Directory Integrator is one whose identity can be synchronized by IBM Tivoli Directory Integrator or that can access a connected system that can be synchronized by IBM Tivoli Directory Integrator.
    • An authorized user of IBM Tivoli Identity Manager is any ID whose identity is recorded in the Tivoli Identity Manager identity store.
    • An authorized user of IBM Tivoli Access Manager for e-business is any ID that accesses an application or service managed or protected by IBM Tivoli Access Manager for e-business.

Application instance

A license entitlement is required for each instance of the application being connected.

Client device or client

A client device is a computing device that requests the execution of a set of commands, procedures, or applications from another computer system that is typically referred to as a server. Multiple client devices may share access to a common server. A client device generally has some processing capability or is programmable to allow a user to do work. Examples include, but are not limited to, notebook computers, desktop computers, desk-side computers, technical workstations, appliances, automated teller machines, point-of-sale terminals, tills and cash registers, and kiosks.

Concurrent user

A concurrent user is one and only one individual within or outside the customer's enterprise. The number of PoEs required is for the highest number of users simultaneously accessing the program or any program components either directly or indirectly (via a multiplexing program, device, or application server) through any means on behalf of the user.

Concurrent user (limited user)

A concurrent user limited to read-only operation. Refer to Concurrent user definition.

Engine

An engine is also referred to as a central processor (CP) or processor. Engines for traditional workloads are called General Purpose CPs. Engines for Linux workloads are called Integrated Facility for Linux (IFL) engines or Linux-only engines. Engines for Coupling Facility workloads are called Integrated Coupling Facility (ICF) engines.

Enterprise

A person or single entity and the subsidiaries owned by more than 50 percent.

External user

An external user is an authorized user who is not part of the enterprise.

IBM IFL

This optional facility enables additional processing capacity exclusively for Linux workload, with no effect on the model designation of a System z or OS/390® server. Consequently, executing Linux workload on the IBM IFL will not, in most cases, result in any increased IBM software charges for z/OS®, OS/390, VM, VSE, or TPF operating systems or applications. There is, as indicated, a charge associated with the IFL, and there may also be a charge for applications that run on the IFL.

The IFL may be dedicated to a single Linux-mode logical partition or it may be shared by multiple Linux-mode logical partitions. Installations should note that the Linux workspace, enabled by this facility will not support any of the S/390 traditional operating systems (OS/390, TPF, VSE, or VM). Only Linux applications or Linux operating in conjunction with the Virtual Image Facility™, an environment that operates within a logical partition or in native S/390® mode and provides the capability to create multiple Linux images, is supported by IBM S/390 IFL.

IBM Tivoli Directory Integrator connected system

A connected system is any directory, database, application, or file integrated or merged by IBM Tivoli Directory Integrator.

IBM Tivoli Storage HSM for Windows terabyte (TB) capacity

IBM Tivoli Storage HSM for Windows includes primary HSM disk storage pool size combined with the amount of utilized HSM removable media storage pool. Storage pools are configured on the IBM Tivoli Storage Manager server.

IBM System Storage™ Archive Manager TB capacity

IBM System Storage Archive Manager includes primary disk storage pool size combined with the amount of utilized primary removable media storage used by the IBM System Storage Archive Manager server.

Capacity notes:

  • Capacity does not include:
    • Copy storage pools for the space-managed data that reside on disk.
    • Copy storage pools for the space-managed data that reside on removable media.
    • Space used on the IBM Tivoli Storage Manager server for any purpose other than the primary storage of space-managed data.
    • Disk on the host being space managed.
  • A virtual tape library (VTL) is considered a removable media device, so capacity is based on utilization.
  • The minimum amount of capacity that can be purchased is 1 TB.
  • Partial capacity will be rounded up to the next whole number of TBs.
  • Additional capacity must be added in increments of 1 TB.

IBM TotalStorage® Productivity Center TB capacity

A TB capacity is each individual TB of storage capacity managed by the IBM TotalStorage Productivity Center products. Managed capacity for the IBM TotalStorage Productivity Center for Replication includes both the source and target devices.

Install

An install is a copy or instance of the program in the enterprise.

Managed processor (charging under full capacity in the managed environment)

Charges are based on the active processors on the machines in the computing environment affiliated with the program rather than on the server where the program is run. The managed processors that require PoEs are defined in the License Information's program-unique terms.

Notes:

  1. IBM defines a physical processor in a computer as a functional unit that interprets and executes instructions. A physical processor consists of at least an instruction control unit and one or more arithmetic and logic units.
  2. Multicore technology allows two or more processors (commonly called cores) to be active on a single silicon chip. With multicore technology, IBM considers each core to be a physical processor. For example, in a dual-core chip, there are two physical processors residing on the single silicon chip.
  3. The program may not run on some or all of the processors for which PoEs are required by the program's valuation method.
  4. In the System z IFL environment, each IFL engine is considered a single physical processor.
  5. Threading, a technique which makes a single processor seem to perform as two or more, does not affect the count of physical processors.
  6. Where blade technology is employed, each blade is considered a separate server and charging is based upon the total number of processors on the blades with which the program is affiliated.
  7. Not all processors require the same number of Value Unit entitlements. To determine the number of Value Unit entitlements required, refer to the processor Value Unit conversion table on the Passport Advantage Web site

Millions of Service Units (MSUs)

Millions of Service Units (MSU) is defined as millions of CPU service units per hour; the measure of capacity used to describe the computing power of the hardware processors on which S/390 or System z software runs. Processor MSU values are determined by the hardware vendor, IBM, or Software Compatible Vendors (SCVs).

For more detailed information about System z software pricing, go to

Network node or node

Network nodes include routers, switches, hubs, and bridges that contain a network management agent. A single network node may contain any number of interfaces or ports.

Network security device

Network security device is any network-based security appliance or server running network security software that provides a source of security events or logs. Examples include, but are not limited to, firewalls, application firewalls, intrusion detection systems, intrusion protection systems, virtual private networks (VPNs), threat protection products (antivirus gateways), content filtering (Web, e-mail), identity and access management, directory servers, network anomaly behavior products, and multifunction security appliances.

Partitions

A server's resources (CPU, memory, I/O, interconnects, and buses) may be divided according to the needs of the applications running on the server. This partitioning can be implemented with physical boundaries (Physical Partitions) or logical boundaries (Logical Partitions).

Physical partitions are defined by a collection of processors dedicated to a workload and can be used with systems that have either multiple cards or multiple frames, each of which can be configured independently. In this method, the partitions are divided along hardware boundaries and processors, and the I/O boards, memory, and interconnects are not shared.

Logical partitions are defined by software rather than hardware and allocate a pool of processing resources to a collection of workloads. These partitions, while separated by software boundaries, share hardware components and run in one or more physical partitions.

Port

A port is the physical connection between a device and the network.

Processor (per processor charging under full capacity)

In Full Capacity charging, PoEs must be acquired for all activated processors (available for use) that are on the server where the program or a component of the program is run.

Notes:

  1. IBM defines a physical processor in a computer as a functional unit that interprets and executes instructions. A physical processor consists of at least an instruction control unit and one or more arithmetic and logic units.
  2. Multicore technology allows two or more processors (commonly called cores) to be active on a single silicon chip. With multicore technology, IBM considers each core to be a physical processor. For example, in a dual-core chip, there are two physical processors residing on the single silicon chip.
  3. In the System z IFL environment, each IFL engine is considered a single physical processor.
  4. Threading, a technique which makes a single processor seem to perform as two or more, does NOT affect the count of physical processors.
  5. Where blade technology is employed, each blade is considered a separate server and charging is based upon the total number of processors on the blade on which the program is run.
  6. Multicore technology allows two or more processors (commonly called cores) to be active on a single silicon chip. With multicore technology, IBM considers each core to be a physical processor. For example, in a dual-core chip, there are two physical processors residing on the single silicon chip.
  7. In the System z IFL environment, each IFL engine is considered a single physical processor.
  8. Threading, a technique which makes a single processor seem to perform as two or more, does not affect the count of physical processors.
  9. Where blade technology is employed, each blade is considered a separate server and charging is based upon the total number of processors on the blade on which the program is run.
  10. When a server is shipped with six processors, but two of them are inactive, four processors are active for the customer.
  11. Not all processors require the same number of Value Unit entitlements. To determine the number of Value Unit entitlements required, refer to the processor Value Unit conversion table on the Passport Advantage Web Site

Resource Value Unit

Resource Value Unit is a pricing charge metric for program license entitlements which is based upon the quantity of a specific designated measurement used for a given program. Refer to the Value Units definition.

Server

A server is a computer system that executes requested procedures, commands, or applications to one or more user and/or client devices over a network. A PoE must be obtained for each server on which the program or a component of the program is run or for each server managed by the program. Where blade technology is employed, each blade is considered a separate server.

Standby or backup systems

For programs running or resident on backup machines, IBM defines three types of situations: cold, warm and hot. In cold and warm situations, a separate entitlement for the copy on the backup machine is normally not required and typically no additional charge applies. In a hot backup situation, the customer needs to acquire other licenses or entitlements sufficient for that server. All programs running in backup mode must be solely under the customer's control, even if running at another enterprise's location.

As a practice, the following are definitions and allowable actions concerning the copy of the program used for backup purposes:

Cold: A copy of the program may reside, for backup purposes, on a machine as long as the program is not started. There is no additional charge for this copy.

Warm: A copy of the program may reside for backup purposes on a machine and is started, but is idling, and is not doing any work of any kind. There is no additional charge for this copy.

Hot: A copy of the program may reside for backup purposes on a machine, is started, and is doing work. The customer must acquire a license or entitlements for this copy and there will generally be an additional charge.

Doing work includes, for example, production, development, program maintenance, and testing. It also could include other activities such as mirroring of transactions, updating of files, synchronization of programs, data, or other resources (for example, active linking with another machine, program, database or other resource, and so on), or any activity or configurations that would allow an active hot switch or other synchronized switch-over between programs, databases, or other resources to occur.

In the case of a program or system configuration that is designed to support a high availability environment by using various techniques (for example, duplexing, mirroring of files or transactions, maintaining a heartbeat, active linking with another machine, program, database, or other resource), the program is considered to be doing work in the hot situation and a license or entitlement must be purchased.

Terabyte (T/TB)

1 terabyte of managed storage = 2 to the 40th power bytes = 1,099,511,627,776 bytes.

Tivoli Management Points

A Tivoli Management Point is a metric used to compute license quantities and is program specific.

Value Units

A Value Unit is a pricing charge metric for program license entitlements which is based upon the quantity of a specific designated measurement used for a given program. Each program has a designated measurement. The most commonly used designated measurements are processor cores and MSUs. However, for select programs, there are other designated measurements such as servers, users, client devices, and messages. The number of Value Unit entitlements required for a specific implementation of the given program must be obtained from a conversion table associated with the program. Customers must obtain a PoE for the appropriate number of Value Unit entitlements for their implementation. The Value Unit entitlements of a given program cannot be exchanged, interchanged, or aggregated with Value Unit entitlements of another program. Whenever the designated measurement is a processor core, not all processors require the same number of Value Unit entitlements. To determine the number of Value Unit entitlements required, refer to the processor Value Unit conversion table on the Passport Advantage Web site

Product and licensing Web sites

A complete list of IBM Tivoli products is available at

IBM Tivoli product licensing documents are available at

Passport Advantage

Through the Passport Advantage Agreement, you may receive discounted pricing based on their total volume of eligible products, across all IBM brands, acquired worldwide. The volume is measured by determining the total Passport Advantage points value of the applicable acquisitions. Passport Advantage points are only used for calculating the Entitled Passport Advantage discount.

To determine the required IBM Tivoli product configuration under Passport Advantage, the IBM Tivoli Enhanced Value-Based Pricing Model applies. The customer's environment is evaluated on a per-product basis.

Use the following two-step process to determine the total Passport Advantage points value:

  1. Analyze your environment to determine the number of charge units for a product. The quantity of each product's part numbers to be ordered is determined by that analysis.
  2. Order the Passport Advantage part numbers. A Passport Advantage point value, which is the same worldwide for a specific part number regardless of where the order is placed, is assigned to each IBM Tivoli product part number. The Passport Advantage point value for the applicable part number, multiplied by the quantity for that part number, will determine the Passport Advantage points for that IBM Tivoli product part number. The sum of these Passport Advantage points determines the Passport Advantage point value of the applicable IBM Tivoli product authorizations which then may be aggregated with the point value of other applicable Passport Advantage product acquisitions to determine the total Passport Advantage points value.

The discounted pricing available through Passport Advantage is expressed in the form of Suggested Volume Prices (SVPs), which vary depending on the SVP level. Each SVP level is assigned a minimum total Passport Advantage point value, which must be achieved, in order to qualify for that SVP level.

Media packs and documentation packs do not carry Passport Advantage points and are not eligible for SVP discounting.

For additional information on Passport Advantage, refer to the following

The following Passport Advantage part number categories may be orderable:

  • License and Software Maintenance 12 Months — This is the product authorization with maintenance to the first anniversary date.
  • Annual Software Maintenance Renewal — This is the maintenance renewal for one anniversary that applies when a customer renews their existing coverage period prior to the anniversary date at which it expires.
  • Software Maintenance Reinstatement 12 months — This is for customers who have allowed their Software Maintenance to expire, and later wish to reinstate their Software Maintenance.
  • Media packs — These are the physical media, such as CD-ROMs, that deliver the product's code.
  • Documentation packs — These contain printed documentation such as the User's Guide and Release Notes.

Pricing example

IBM Tivoli Netcool IP Multimedia Subsystem Manager V1.1

IBM Tivoli Netcool IP Multimedia Subsystem Manager software is priced per Install; each customer physical site is considered a single Install.

Customer deploys IBM Tivoli Netcool IP Multimedia Subsystem Infrastructure Manager on two processors and IBM Tivoli Netcool IP Multimedia Subsystem Session Manager on two processors all in one physical site.

Customer is required to order one each of IBM Tivoli Netcool IP Multimedia Subsystem Infrastructure Manager Install and IBM Tivoli Netcool IP Multimedia Subsystem Session Manager Install.
 
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Ordering information

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Product group: Network Management

Product Identifier Description (PID): IBM Tivoli Netcool IP Multimedia Subsystem Manager (5724T11)

Product category: MUSE TELECOM

Value Unit: A Value Unit is a pricing charge metric for program license entitlements which is based upon the quantity of a specific designated measurement used for a given program. Each program has a designated measurement. The most commonly used designated measurement is a processor core. However, for select programs, there are other designated measurements such as users, client devices, and messages. The number of Value Unit entitlements required for a program depends on how the program is deployed in your environment and must be obtained from a Value Unit table. You must obtain a PoE for the calculated number of Value Unit entitlements for your implementation. The Value Unit entitlements are specific to a program and may not be exchanged, interchanged, or aggregated with Value Unit entitlements of another program.

New licensees

Orders for new licenses will be accepted now. Shipment will begin on the planned availability date.

Basic license

Ordering information for Passport Advantage

Passport Advantage allows you to have a common anniversary date for Software Maintenance renewals, which can simplify management and budgeting for eligible new versions and releases (and related technical support) for your covered products. The anniversary date, established at the start of your Passport Advantage Agreement, will remain unchanged while your Passport Advantage Agreement remains in effect. New software purchases will initially include twelve full months of maintenance coverage. Maintenance in the second year (the first year of renewal) can be prorated to be coterminous with your common anniversary date. Thereafter, all Software Maintenance will renew at the common anniversary date and include twelve full months of maintenance.

Refer to the IBM International Passport Advantage Agreement and to the IBM Software Maintenance Handbook for specific terms relating to, and a more complete description of, technical support provided through Software Maintenance.

The quantity to be specified for the Passport Advantage part numbers in the following table is per number of required Value Units. To order for Passport Advantage, specify the desired part number and quantity.

Description                                     Part number
 

Media Package

 
IBM Tivoli Netcool IP Multimedia Subsystem Mgr  BP00UEN
 V1.1 Multiplatform English Media Package
 

Infrastructure  Manager

 
IBM Tivoli Netcool IP Multimedia Subsystem      D61W4LL
 Infrastructure Mgr Install
 LIC and Software Maintenance 12 Months
 
IBM Tivoli Netcool IP Multimedia Subsystem      E047ULL
 Infrastructure Mgr Install
 Annual SW Maintenance Renewal
 
IBM Tivoli Netcool IP Multimedia Subsystem      D61W5LL
 Infrastructure Mgr Install
 SW Maintenance Reinstate 12 Mo
 

Session Manager

 
IBM Tivoli Netcool IP Multimedia Subsystem      D61W6LL
 Session Mgr Install
 License and Software Maintenance 12 Months
 
IBM Tivoli Netcool IP Multimedia Subsystem      E047VLL
 Session Mgr Install
 Annual SW Maintenance Renewal
 
IBM Tivoli Netcool IP Multimedia Subsystem      D61W7LL
 Session Mgr Install
 SW Maintenance Reinstate 12 Mo

 
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Terms and conditions

The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Licensing: IBM International Program License Agreement including the License Information document and PoE govern your use of the program. PoEs are required for all authorized use. Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

License Information form number: L-CMAO-77EHW3

The program's License Information will be available for review on the IBM Software License Agreement Web site

Limited warranty applies: Yes

Limited warranty: IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. Consult the IBM Software Support Handbook for further information at

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program technical support: Technical support of a program product will be available for a minimum of three years from the general availability date, as long as your Software Maintenance is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Maintenance also provides you with access to updates, releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

Money-back guarantee: If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that (1) for programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program and (2) for programs acquired under any of IBM's On/Off Capacity on Demand (CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.

Authorization for use on home/portable computer: You may not copy and use this program on another computer without paying additional license fees.

Other terms

Volume orders (IVO): No

IBM International Passport Advantage Agreement

Passport Advantage applies: Yes, and through the Passport Advantage Web site at

Software Maintenance applies: Yes. Software Maintenance is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and Technical Support are provided by the Software Maintenance offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Maintenance with each program license acquired. The initial period of Software Maintenance can be extended by the purchase of a renewal option, if available.

While your Software Maintenance is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at

Software Maintenance does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage Web site at

IBM Operational Support Services — SoftwareXcel: No

System i™ Software Maintenance applies: No

Variable charges apply: No

Educational allowance available: Not applicable.
 
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Prices

Information on charges is available at Web site

In the Electronic tools category, select the option for Purchase/upgrade tools.

Business Partner information

If you are an IBM Business Partner — Distributor for Workstation Software acquiring products from IBM, you may link directly to Business Partner pricing information. An ID and password are required (use IBM ID).

Trademarks

 
System p, System z, Virtual Image Facility, System Storage, and System i are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Tivoli, Passport Advantage, BookManager, WebSphere, Scalable POWERparallel Systems, OS/390, z/OS, S/390, TotalStorage, zSeries, eServer, and PartnerWorld are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Intel is a registered trademark of Intel Corporation.
 
Microsoft and Windows are registered trademarks of Microsoft Corporation.
 
UNIX is a registered trademark of the Open Company in the United States and other countries.
 
Linux is a trademark of Linus Torvalds in the United States, other countries or both.
 
Other company, product, and service names may be trademarks or service marks of others.

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