IBM WebSphere Portlet Factory software delivers an easier out-of-the-box experience combined with new Web 2.0 features
IBM United States Software Announcement 207-293November 13, 2007
 ENUS207293.PDF (52KB)
|
At a glance
 |
| At a glance |
 |
WebSphere Portlet Factory software is a dedicated portlet development environment for rapidly creating, customizing, deploying, and maintaining portlets that leverage existing enterprise applications, databases, and other IT assets. Key features in WebSphere Portlet Factory V6.0.2 software include:
- REST (Representational State Transfer) Service support that enables building custom portlets with REST services like those provided by IBM Lotus Connections and IBM Lotus Quickr software
- Support for creating applications that run in IBM Lotus Notes 8 and IBM Lotus Expeditor software
- Bundled version of IBM WebSphere Application Server Community Edition software that enables developers to test applications and get started quickly
- Support for integrating content from IBM Workplace Web Content Manager software
For ordering, contact:
Your IBM representative or IBM Americas Call Centers at
800-IBM-CALL
(Reference: YE001).
Back to top
|
|
| Overview |
|
WebSphere® Portlet Factory V6.0.2 software delivers new portlet development capabilities to help you achieve faster time-to-value, accelerated deployments, and greater employee productivity from your IBM WebSphere Portal implementations.
What's new in WebSphere Portlet Factory V6.0.2 software:
- Support for deploying applications to Lotus Expeditor and Lotus Notes® environments, enabling developers to build the application once and deploy to multiple environments.
- REST Service Call builder that enables developers to create custom portlets that access RSS and ATOM feeds. This enables creation of custom portlets using services like those provided by IBM Lotus® Connections and IBM Lotus Quickr software. Developers can now expand social networking capabilities to other portlets and Web applications.
- A bundled version of IBM WebSphere Application Server Community Edition software makes it simple to get started and to test applications. Everything a developer needs to start writing applications is now "in the box."
- IBM Workplace Web Content Management™ builder for accessing Web content management content and creating custom portlets.
Back to top
|
|
| Key prerequisites |
|
Refer to the
Hardware requirements
and
Software requirements
sections for details.
Back to top
|
|
| Planned availability dates |
|
- November 13, 2007 (electronic software delivery)
- December 17, 2007 (media and documentation)
Back to top
|
|
| Description |
|
WebSphere Portlet Factory software's ease-of-use and advanced development features can help users dramatically streamline the entire portlet development process. This can help developers deliver adaptive, robust portlets in a fraction of the time and at a fraction of the cost it requires today.
WebSphere Portlet Factory software is also natively integrated with IBM WebSphere Portal software, providing support for key APIs such as request, response, and session. In addition, WebSphere Portlet Factory software supports the following features of WebSphere Portal software:
- Templates: Enable users to create and reuse composite applications by arranging portlets into templates that can be deployed to different communities (for example, departments, teams, and other groups of users).
- Cooperative portlets: Easily incorporate portlet-to-portlet communication techniques such as click to action and portlet wiring.
- People awareness: Seamlessly integrate collaboration into your portal, enabling users to send instant messages and e-mail simply by clicking on a person's name.
- Credential vault: Easily leverage the WebSphere Portal Credential Vault or LTPA tokens to provide single sign-on capabilities.
- Automated deployments: Automatically deploy and redeploy portlet war files to WebSphere Portal — without having to touch any scripts or XML deployment descriptors.
- WebSphere Portal groups and user attributes: Easily deploy portlets that can automatically adapt depending on the user.
- WebSphere Portal modes: Automatically generate fully functioning user interfaces for each of the portlet modes, including view, edit, and configure.
Additional benefits that WebSphere Portlet Factory V6.0.2 software helps enable, include these:
- Help accelerate portal deployment: Help increase developer productivity and reduce development costs.
- Extend portlet creation to a broader development community: Enable developers of all skill sets to build multipage, complex portlets without coding.
- Leverage existing enterprise applications and IT assets: Quickly create composite, high-value portlets that leverage existing investment in current applications (SAP, PeopleSoft, Siebel, Lotus Domino®) and databases.
- Create new portlets on demand: Generate multiple customized portlets for various users or application contexts without changing underlying code.
- Empower business users to create, customize, and manage portlets: Help remove IT bottlenecks and reduce time to market by empowering business user configuration.
- Automate frequently occurring development tasks: Capture commonly used design patterns and company-specific business processes as reusable components for all developers, enforcing application architecture and development best practices.
- Easily comply to open standards: Quickly build portlets without needing to know the specifics of the underlying standards such as JSR-168 and technologies like Ajax.
Accessibility by people with disabilities
IPLA and Subscription and Support considerations
IPLA licenses can be transferred from one machine to another within, but not limited to an enterprise. You may aggregate the capacity for all the processors the product is operated on to achieve a more economic price. This will result in a single Proof of Entitlement (PoE). It is your responsibility to manage the distribution of Value Units within the limits of the entitlement of the product license.
Subscription and Support must cover the same capacity as the product license entitlement.
Subscription and Support will be available in the country in which the agreement is made.
Back to top
|
|
| Reference information |
|
Refer to 207-037 , dated March 6, 2007.
Availability of national languages
Product description Language GA date
WS Portlet Factory Designer Multilingual December 17, 2007
V6.0.2 (French,
Korean,
Chinese —
Simplified,
Spanish,
Portuguese-
Brazilian,
German,
Japanese,
Chinese —
Traditional,
English,
Italian)
Trademarks
Back to top
|
|
| Education support |
|
The following educational offerings are available as listed below:
IBM training provides education to support many IBM offerings. Descriptions of courses for IT professionals and managers are on the IBM training Web site
Call IBM training at 800-IBM-TEACH (426-8322) for catalogs, schedules, and enrollments.
IBM Software Services for Lotus® Education provides education to support many Lotus offerings. For a complete list of offerings, visit
Technical Skills Software Workshop
No-fee technical skills training workshops (English only) for this product are offered to customers and IBM Business Partners to gain hands-on skills for installing, configuring, operating, and supporting this product. The workshops are ideal for customers and Business Partners who are in the process of evaluating, or have already purchased it. Workshops are modeled to be 50% to 70% hands-on labs and are continually updated to current product release.
Workshops are delivered in multiple formats: traditional classroom, self-paced (self-study), and instructor-led e-learning; all formats have the same content.
Traditional classroom workshops are scheduled and delivered in-person worldwide at IBM and non-IBM locations throughout the year.
Self-paced/self-study workshops enable students to view the workshop presentations and execute the labs on their own schedule with no travel required. The presentations have speaker notes and give students full control to navigate the information. Students reserve a one-week period to run the labs on a remote, supported, live environment. Support is provided through a monitored forum.
Note: A fast Internet connection is required.
For more details on current workshop content and schedules, and to register for any workshop format, visit
Back to top
|
|
| Offering Information |
|
Product information is available via the Offering Information Web site
Also, visit the Passport Advantage® Web site
Back to top
|
|
| Publications |
|
No publications are shipped with these products.
The IBM Publications Center
The Publications Center is a worldwide central repository for IBM product
publications and marketing material with a catalog of 70,000 items.
Extensive search facilities are provided. Payment options for orders are
via credit card (in the U.S.) or customer number for 20 countries. A
large number of publications are available online in various file
formats, and they can all be downloaded by all countries.
Back to top
|
|
| Technical information |
|
Hardware requirements
Recommended hardware configuration for WebSphere® Portlet Factory Designer software:
- CPU: Pentium® II 500 MHz (Pentium III 500 MHz, or higher, recommended)
- Disk: 1 GB (plus space for development resources)
- Memory: 512 MB RAM (768 MB recommended)
Deployed portlets
There are no specific hardware requirements for deployed portlets. Portlets will run on all configurations approved for the particular operating system and application server or portal server used.
Software requirements
Supported software configurations for WebSphere Portlet Factory Designer software
Operating systems
- Microsoft® Windows® 2000 Server and Advanced Server
- Microsoft Windows 2003 Standard and Enterprise Editions
- Microsoft Windows XP Professional
- Windows Vista®
Integrated development environments (IDEs)
- IBM Rational® Application Developer V6 and V7
- IBM Rational Software Architect
- IBM Rational Web Developer
-
Eclipse 3.1, 3.2.x platform
- Note: Eclipse SDK versions only.
Deployed applications
Operating systems
- Microsoft Windows 2000 Server and Advanced Server
- Microsoft Windows 2003 Standard and Enterprise
- Sun Solaris 8, 9, and 10 (latest patch level required)
- IBM AIX® V5.2 and V5.3
- IBM System i™ i5/OS™ V5R3 and V5R4 (on IBM System i hardware)
- Red Hat Linux™ 3.0 and 4.0
- SUSE Linux 9.x
- Red Hat Enterprise Linux AS 4 (on System z™ hardware)
- SUSE Linux Enterprise Server for OS/390® 8, 2.4 Kernel 31 bit (on System z hardware)
- SUSE Linux Enterprise Server for OS/390 9, 2.6 Kernel 31 bit
- z/OS® V1.6 and V1.7
- HP-UX
Application servers
- WebSphere Application Server V5.1, V6.0, and V6.1
- WebSphere Application Server Community Edition (development use only)
- Apache Tomcat 5.5.x (development use only)
Portal servers
- WebSphere Portal V5.1, V6.0.0, and V6.0.1
- JSR-168 Portal servers
Note: Support for JSR-168 specification only. IBM provides no explicit support for specific JSR-168 portal containers other than WebSphere Portal.
Web browsers
- Microsoft Internet Explorer 6.0 and 7.0
- Netscape Communicator 8.x
- Mozilla 1.7
- Firefox 1.5 and 2.0
- Apple Safari 2.0.3
JDK support
- Java™ 2 SDK, Standard Edition V1.4.1, V1.4.2, and V1.5
Enterprise integrations
Databases
- Oracle 10g
- Oracle 9i R2 V9.2.x
- IBM DB2® Enterprise Edition V8.x and V9.x
- MS SQL Server 2000 (with msbase.jar, mssqlserver.jar, msutil.jar)
- Oracle 8i Enterprise Release 3 v8.1.7 (Note: With thin driver for 8.1.7 or classes12.zip)
- DB2 Enterprise Edition 7.2 (Note: FixPack 7 Required with db2java.zip)
IBM Lotus Domino®
- IBM Lotus Domino V5.0, V6.0, V6.5, V7.0, and V8 (requires V6, or later, NCSO.jar)
SAP solutions
- R3 V3.1h, or later (requires SAPCO.jar)
- SAP Business Warehouse
PeopleSoft systems
- PeopleSoft 8.x systems require PSJOA.jar. Any PeopleSoft 8.x, or later, system that supports access to Component Interfaces via this JAR is supported.
Siebel systems
- Siebel 7.5.2, 7.5.3, and 7.8 require version-appropriate JAR files: 7.5.x: SiebelJI.jar, SiebelJI_Common.jar, SiebelJI_enu.jar 7.8: Siebel.jar, SiebelJI_enu.jar.
Planning information
Software Maintenance is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and technical support are provided by the Software Maintenance offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and technical support provides voice and electronic access to IBM support organizations, worldwide.
IBM includes one year of Software Maintenance with each program license acquired. The initial period of Software Maintenance can be extended by the purchase of a renewal option, if available.
Packaging: WebSphere Portlet Factory software will be distributed via a media package and electronic software distribution (ESD).
WebSphere Portlet Factory media package is distributed in one package with the following:
- WebSphere Portlet Factory Product CDs.
- Softcopy product documentation including README files are included on the product CDs.
The LI form number for WebSphere Portlet Factory is L-DZEF-74KMYN.
WebSphere Portlet Factory Designer software will be distributed via a media package and ESD.
WebSphere Portlet Factory Designer media package is distributed in one package with the following:
- WebSphere Portlet Factory Designer Product CDs.
- Softcopy product documentation including README files are included on the product CDs.
The LI form number for WebSphere Portlet Factory Designer is L-DZEF-74KMYN.
Security, auditability, and control
The customer is responsible for evaluation, selection, and implementation of security features,
administrative procedures, and appropriate controls in application systems and communication
facilities.
Back to top
|
|
| Software Services |
|
IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an unmatched portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support any critical business need.
To learn more about IBM Software Services or to contact a Software Services sales specialist, visit
To locate an IBM Business Partner, visit
Back to top
|
|
| Ordering information |
|
This product is only available via Passport Advantage. It is not available as shrinkwrap.
Product information
Product
Licensed function title Product group category
IBM WebSphere Portlet Factory WebSphere IBM WebSphere
Portal Portlet
Factory
IBM WebSphere Portlet Factory WebSphere IBM WebSphere
Designer Portal Portlet
Factory
Designer
PID Charge unit
Program name number description
IBM WebSphere Portlet Factory 5724-003 SubCapacity
Processor Value
Unit (PVU)
IBM WebSphere Portlet Factory 5724-003 Processor Value
Unit (PVU)
IBM WebSphere Portlet Factory 5724-004 Processor Value
Unit (PVU)
IBM WebSphere Portlet Factory 5724-004 SubCapacity
Processor Value
Unit (PVU)
IBM WebSphere Portlet Factory 5724-004 SubCapacity
Processor Value
Unit (PVU)
IBM WebSphere Portlet Factory 5724-003 SubCapacity
Processor Value
Unit (PVU)
IBM WebSphere Portlet Factory 5724-003 Processor Day
IBM WebSphere Portlet Factory 5724-004 Processor Day
IBM WebSphere Portlet Factory 5724-003 Processor Value
Unit (PVU)
IBM WebSphere Portlet Factory 5724-004 Processor Value
Unit (PVU)
IBM WebSphere Portlet Factory 5724-004 Authorized
Designer User(s)
IBM WebSphere Portlet Factory 5724-004 Authorized
Designer User(s)
Charge metrics definitions
Value Unit
A Value Unit is a pricing charge metric for program license entitlements, which is based upon the quantity of a specific designated measurement used for a given program. Each program has a designated measurement. The most commonly used designated measurement is a processor core. However, for select programs, there are other designated measurements such as users, client devices, and messages. The number of Value Unit entitlements required for a program depends on how the program is deployed in your environment and must be obtained from a Value Unit table. You must obtain a PoE for the calculated number of Value Unit entitlements for your implementation. The Value Unit entitlements are specific to a program and may not be exchanged, interchanged, or aggregated with Value Unit entitlements of another program.
Processor (Value Unit)
A processor core is a functional unit within a computing device that interprets and executes instructions. A processor core consists of at least an instruction control unit and one or more arithmetic or logic unit. With multicore technology, each core is considered a processor. Not all processor cores require the same number of Value Unit entitlements. To calculate the number of Value Unit entitlements required, refer to the Value Unit table at
With full capacity licensing, a PoE must be acquired for the appropriate number of Value Units based on all activated processor cores available for use on the server.
Sub-capacity processor (Value Unit)
For programs eligible for sub-capacity licensing, a PoE must be acquired for the appropriate number of Value Units based on all activated processor cores available for use in each partition (utilizing eligible partitioning technologies) where the program runs. Refer to the International Passport Advantage Agreement Attachment for sub-capacity terms or the program's license information to determine applicable sub-capacity terms.
Authorized user
An authorized user is one and only one individual (named or unnamed) within or outside your enterprise. A PoE must be obtained for each individual user accessing the program in any manner. A program licensed under an authorized user PoE may be installed on a single computer or server, and accessed by multiple users, provided that a PoE has been obtained for each individual user accessing the program either directly or indirectly (via a multiplexing program, device, or application server) through any means on behalf of the user.
Passport Advantage program licenses
IBM WebSphere Portlet Factory
Part description Part number IBM WebSphere Portlet Factory WebSphere Portlet Factory Value E02H7LL Unit Annual SW Maint Rnwl WebSphere Portlet Factory Value D57XYLL Unit Lic+SW Maint 12 Mo WebSphere Portlet Factory Value D57YNLL Unit SW Maint Reinstate 12 Mo
IBM WebSphere Portlet Factory Designer
Part description Part number IBM WebSphere Portlet Factory WebSphere Portlet Factory Value E02H7LL Unit Annual SW Maint Rnwl WebSphere Portlet Factory Value D57XYLL Unit Lic+SW Maint 12 Mo WebSphere Portlet Factory Value D57YNLL Unit SW Maint Reinstate 12 Mo
IBM WebSphere Portlet Factory Designer
Part description Part number IBM WebSphere Portlet Factory Designer WS Portlet Factory Designer D57SFLL Authorized User(s) License & SW Maintenance 12 WS Portlet Factory Designer E02GDLL Authorized User(s) SW Maintenance Annual Renew WS Portlet Factory Designer D57SGLL Authorized User(s) SW Maintenance Reinstatemen
Passport Advantage supply
Part
Program name/description number
5724-003 IBM WebSphere Portlet Factory V6.0.2/WS
Portlet Factory Designer V6.0.2
WS Portlet Factory Designer Red Hat Enterprise Linux BS00CML
ES,Windows 2000,SUSE
WS Portlet Factory Designer V6.0.2
WS Portlet Factory Designer Red Hat Enterprise Linux BS00CML
ES,Windows 2000,SUSE
Passport Advantage customer: Media pack entitlement details
Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.
WS Portlet Factory Designer V6.0.2
Entitled maintenance Part
offerings description Media packs description number
IBM WebSphere Portlet WS Portlet Factory BS00CML
Factory Designer Authorizd Designer Red Hat
Usr zSeries(R) Enterprise Linux
ES,Windows 2000,SUSE
IBM WebSphere Portlet WS Portlet Factory BS00CML
Factory Designer Designer Red Hat
Authorized User Enterprise Linux
ES,Windows 2000,SUSE
IBM WebSphere Portlet WS Portlet Factory BS00CML
Factory Value Unit Designer Red Hat
Enterprise Linux
ES,Windows 2000,SUSE
IBM WebSphere Portlet WS Portlet Factory BS00CML
Factory Value Unit for Designer Red Hat
zSeries Enterprise Linux
ES,Windows 2000,SUSE
IBM WebSphere Portlet WS Portlet Factory BS00CML
Factory per Sub Capacity Designer Red Hat
Value Unit Enterprise Linux
ES,Windows 2000,SUSE
IBM WebSphere Portlet WS Portlet Factory BS00CML
Factory per SubCap Value Designer Red Hat
Unit Lnx on z Enterprise Linux
ES,Windows 2000,SUSE
5724-003 IBM WebSphere Portlet Factory V6.0.2/WS Portlet Factory Designer V6.0.2
Entitled maintenance Part
offerings description Media packs description number
IBM WebSphere Portlet WS Portlet Factory BS00CML
Factory Value Unit Designer Red Hat
Enterprise Linux
ES,Windows 2000,SUSE
IBM WebSphere Portlet WS Portlet Factory BS00CML
Factory Value Unit for Designer Red Hat
zSeries Enterprise Linux
ES,Windows 2000,SUSE
IBM WebSphere Portlet WS Portlet Factory BS00CML
Factory per Sub Capacity Designer Red Hat
Value Unit Enterprise Linux
ES,Windows 2000,SUSE
IBM WebSphere Portlet WS Portlet Factory BS00CML
Factory per SubCap Value Designer Red Hat
Unit Lnx on z Enterprise Linux
ES,Windows 2000,SUSE
Cross-platform product for use on System z
Order the part numbers that follow when there is an intention to acquire this cross-platform product for deployment on the System z or S/390® platform. This set of part numbers provides the identical supply and authorization as the other set in this announcement. The distinction is to identify the planned deployment platform.
Program name/description Part number WS Portlet Factory Designer D57S7LL Authorized User Lic & SW Maint 12 Linux on z WS Portlet Factory Designer E02GALL Authorized User SW Maint Annual Renew Lin on z WS Portlet Factory Designer D57S9LL Authorized User SW Maint Reinstate Linux on z WebSphere Portlet Factory for E02H9LL zSeries Value Unit Annual SW Maint Rnwl WebSphere Portlet Factory for D57ZVLL zSeries Value Unit Lic+SW Maint 12 Mo WebSphere Portlet Factory for D5800LL zSeries Value Unit SW Maint Reinstate 12 Mo
Sub-capacity
IBM WebSphere Portlet Factory
Part description Part number WS Portlet Factory SubCap E02Z2LL ValueUnit for Linux on z Annual SW Maint Rnwl WS Portlet Factory SubCap D59FNLL ValueUnit for Linux on z Lic+SW Maint 12 Mo WS Portlet Factory SubCap D59FQLL ValueUnit for Linux on z SW Maint Reinstate 12 Mo WebSphere Portlet Factory E02YZLL SubCapacity Value Unit Annual SW Maint Rnwl WebSphere Portlet Factory D59FELL SubCapacity Value Unit Lic+SW Maint 12 Mo WebSphere Portlet Factory D59FHLL SubCapacity Value Unit SW Maint Reinstate 12 Mo
Subcapacity for selected middleware products
Subcapacity licensing on a per processor or per Value Unit basis is available for selected middleware products. To offer subcapacity licensing, IBM software products implement IBM Tivoli® License Compliance Manager within their offerings so that you can monitor and report quarterly to IBM on the use of the programs on a continuous basis.
More information can be found on the Passport Advantage Web site
Eligibility requirements for subcapacity licensing
To be eligible for subcapacity licensing terms on this product, you must agree to install and configure IBM Tivoli License Manager for IBM Software, in accordance with the IBM Tivoli License Manager publications, and to enable the collection of program use data on all eligible machines subject to subcapacity terms.
For those machines running programs with subcapacity licensing terms, you must use IBM Tivoli License Manager for IBM Software to monitor program use and submit to IBM an IBM Use Report each calendar quarter. Multiple copies of IBM Tivoli License Manager for IBM Software or IBM Tivoli License Manager are not required. You can use more copies if you need them to support your operational environment, but only one copy is required to monitor all your subcapacity licensed products.
Additionally, if this is the first product you have licensed under subcapacity terms, you must agree to the terms of an attachment to your Passport Advantage or Passport Advantage Express contract and submit a new Passport Advantage enrollment form. First-time subcapacity clients also have an opportunity to ensure a primary business contact is established for their contracts.
For more information on required and entitled license capacity, license requirements, and reporting, refer to 205-093 , dated April 19, 2005.
If you order (this product) under subcapacity terms, IBM Tivoli License Manager for IBM Software will be made available to you if you do not already have one. You must install and configure this tool for your subcapacity products. Alternately, you can use Tivoli License Manager. Once the license manager software is installed, you will be required to register online (IBM may need to contact you in order to finalize the registration process.) You must monitor program use on a continuous basis with an IBM Tivoli License Manager for IBM Software and submit IBM Use Reports to IBM on a calendar quarterly basis.
IBM Tivoli License Manager for IBM Software is documented in the following customer publications, which are available from IBM Publications Center at
Publication Form Planning, Installation, and Configuration SC32-1431 Administration SC32-1430 Problem Determination SC32-9102 Data Dictionary SC32-1432 Release Notes SC32-1429
For IBM Tivoli License Manager configuration guidance and instructions for specific products (including this product) acquired with subcapacity terms, refer to
The Web site will give you information about how to set up the product for detection by IBM Tivoli License Manager, any required maintenance, and any required steps that are unique to this product.
On/Off Capacity on Demand (CoD)
IBM WebSphere Portlet Factory
Part
Part description number
WS Portlet Factory Processor Day Per Use-DAY, On Off D595YLL
Capacity on demand Te
Back to top
|
|
| Terms and conditions |
|
The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.
Agreement: IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use.
Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.
This software license includes Software Maintenance, previously referred to as Software Subscription and Technical Support.
License Information form numbers
Program
Program name number Form number
IBM WebSphere Portlet Factory 5724-003 L-DZEF-74KMYN
IBM WebSphere Portlet Factory Designer 5724-004 L-DZEF-74KMYN
The program's License Information will be available for review on the IBM Software License Agreement Web site
Limited warranty: Yes
Warranty: IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.
IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. Consult the IBM Software Support Guide for further information at
IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).
Program technical support: Technical support of a program product will be available for a minimum of three years from the general availability date, as long as your Software Maintenance is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Maintenance also provides you with access to updates, releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.
Money-back guarantee: If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.
- For programs acquired under the IBM International Passport Advantage Agreement, this term applies only to your first acquisition of the program.
- For programs acquired under any of IBM's On/Off CoD software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.
Authorization for use on home/portable computer: The program may be stored on the primary machine and another machine, provided that the program is not in active use on both machines at the same time. You may not copy and use this program on another computer without paying additional license fees.
Product name IBM WebSphere Portlet Factory No IBM WebSphere Portlet Factory Designer No
Passport Advantage applies: Yes, and through the Passport Advantage Web site at
This product is only available via Passport Advantage. It is not available as shrinkwrap.
Agreement for Acquisition of Software Maintenance: The following agreement applies for maintenance and does not require customer signatures:
IBM Agreement for Acquisition of Software Maintenance (Z125-6011)
Software Maintenance applies: Yes. Software Maintenance is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and technical support are provided by the Software Maintenance offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.
IBM includes one year of Software Maintenance with each program license acquired. The initial period of Software Maintenance can be extended by the purchase of a renewal option, if available.
While your Software Maintenance is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, to your IS technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Guide at
Software Maintenance does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.
For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage Web site at
Other terms
Volume orders (IVO): No
System i Software Maintenance applies: No
Educational allowance available: Not applicable
On/Off CoD
To be eligible for On/Off CoD pricing, customers must be enabled for temporary capacity on the
corresponding hardware, and the required contract — Z125-6907, Amendment for iSeries™ and
pSeries® Temporary Capacity On Demand — Software — must be signed prior to use.
Back to top
|
|
| IBM Electronic Services |
|
IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a Web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.
The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.
The Electronic Service Agent™ is no-additional-charge software that resides on your server. It
monitors events and transmits system inventory information to IBM on a periodic, client-defined
timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early
knowledge about potential problems enables IBM to deliver proactive service that may result in
higher system availability and performance. In addition, information collected through the Service
Agent is made available to IBM service support representatives when they help answer your questions
or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting
enables IBM to provide better support and service for your IBM server.
Back to top
|
|
| Prices |
|
Passport Advantage
For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner. Additional information is also available at
Business Partner information
If you are an IBM Business Partner — Distributor for Workstation Software acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.
IBM Global Financing
IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, both from IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit
IBM Global Financing offerings are provided through IBM Credit LLC in the
United States, and other IBM subsidiaries and divisions worldwide to
qualified commercial and government customers. Rates are based on a
customer's credit rating, financing terms, offering type, equipment type,
and options, and may vary by country. Other restrictions may apply.
Rates and offerings are subject to change, extension, or withdrawal
without notice.
Back to top
|
|
| Order now |
|
To order, contact the Americas Call Centers or your local IBM representative.
To identify your local IBM representative, call 800-IBM-4YOU (426-4968).
Phone: 800-IBM-CALL (426-2255)
Fax: 800-2IBM-FAX (242-6329)
Internet: callserv@ca.ibm.com
Mail: IBM Teleweb Customer Support
ibm.com Sales Execution Center, Americas North
3500 Steeles Ave. East, Tower 3/4
Markham, Ontario
Canada
L3R 2Z1
Reference: YE001
The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.
Note: Shipments will begin after the planned availability date.
Trademarks
Back to top
Printable version