IBM Tivoli Workload Scheduler V8.4 adds flexible, event-based workload automation and enhanced reporting capability

IBM United States Software Announcement 207-226
September 25, 2007

 

 ENUS207226.PDF (50KB)

 

Table of contents  Document options  
TOC link Overview TOC link Technical information
TOC link Key prerequisites TOC link Software Services
TOC link Planned availability dates TOC link Ordering information
TOC link Description TOC link Terms and conditions
TOC link Education support TOC link IBM Electronic Services
TOC link Offering Information TOC link Prices
TOC link Publications TOC link Order now
 
Printable version Printable version

 

 
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Overview

IBM Tivoli® Workload Scheduler V8.4 delivers enhanced workload planning for cross-enterprise operation. IBM Tivoli Workload Scheduler manages unattended batch jobs according to extensive planning policies, transforming them into dynamically executed services triggered by a vast array of application and system events. It is also built on a service-oriented architecture, which allows enterprises to better manage online workloads, and to easily integrate batch with online services. This provides much greater flexibility and helps enterprises transform service delivery for greater innovation. Enterprises can drive all production workloads according to business policies, adapt delivery to meet demand and according to changes in the IT infrastructure, and resolve all dependencies in even the most complex composite service environments.

Innovations of IBM Tivoli Workload Scheduler V8.4 include:

  • New policy-based event automation that enables you to transform calendar-based batch services into dynamic, event-triggered batch services to operate your business in real time. It also allows you to better manage online (transactional) services and to better integrate batch and online services.
  • New advanced alert notification based on any number of application, system, and workload events.
  • New advanced reporting capabilities, including built-in templates for historical run-time statistics and custom SQL reports through the Tivoli Dynamic Workload Console.
  • New trial and forecast planning and modeling through the Tivoli Dynamic Workload Console.
  • New ability to submit SAP workloads through the Tivoli Dynamic Workload Console and Tivoli Workload Scheduler for Applications.
  • New agent-less technology for low workload volume environments.
  • New integration with IBM Tivoli Monitoring, IBM Tivoli Enterprise™ Portal, and IBM Tivoli Enterprise Console®.
  • New support for LDAP and IPv6 standards.

This release further establishes IBM Tivoli Workload Scheduler as an enterprise backbone to drive all production workloads — batch and online application and system workloads — according to business policies.
 
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Key prerequisites

Refer to the Software requirements and Hardware requirements sections.

For ordering, contact:

Your IBM representative or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).
 
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Planned availability dates
  • October 3, 2007: Electronic software delivery
  • October 26, 2007: Media and documentation

 
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Description

IBM Tivoli Workload Scheduler V8.4 enhancements

IBM Tivoli Workload Scheduler V8.4 adds flexible event-based workload automation — otherwise stated, policy-based event monitoring and filtering, and workload and alert triggering. This provides the ability for enterprises to automatically react to asynchronous events coming from the system or from applications; opens new and more dynamic scenarios for the delivery of enterprise services. Delivery of batch services can be made more dynamic, and much stronger integration can exist between batch and online (transactional) services. Event-based workload automation also provides flexible alerting for operators, administrators and managers for real-time user notification.

The enhanced reporting capability provided in the Tivoli Dynamic Workload Console (Web-based user interface) provides a graphical summary of historical production statistics, and allows for custom queries of execution history. The reporting capability is built on a flexible infrastructure to meet the need for a visual synthesis of composite workloads, including performance against contracted service levels, health reporting, and investigation and audit or compliance reporting.

Users are now able to detect workloads with exceptions based on specific user-defined parameters, both as a one-of-a-kind event and as a statistical trend appearing sporadically, such as all workloads with a failure rate greater than 12%. By seeing the current situation of workload distribution graphically, it becomes more obvious how to resolve complex problems and tune service delivery for greater efficiencies. In addition, compliance and traceability reports for Sarbanes-Oxley Act (SOX) and other regulations are now easier than ever to generate.

The enhanced Tivoli Dynamic Workload Console meets all reporting requirements and covers all other operational capabilities of the Tivoli Workload Scheduler and Tivoli Workload Scheduler for z/OS® products. These include the production and use of alternate plans, the submission of SAP workloads through dedicated panels provides better integration with Tivoli Workload Scheduler for Applications, an improved usability of the Tivoli Dynamic Workload Console panels and flows, and a support for LDAP authentication in a single sign-on mode.

Accessibility by people with disabilities

A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) can be requested via the IBM Web site

Section 508 of the U.S. Rehabilitation Act

IBM Tivoli Workload Scheduler is capable as of October 26, 2007, when used in accordance with IBM's associated documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it. A U.S. Section 508 Voluntary Product Accessibility Template (VPAT), containing details on the products accessibility compliance, can be requested at

IPLA and Subscription and Support considerations

IPLA licenses can be transferred from one machine to another within, but not limited to an enterprise. You may aggregate the capacity for all the processors the product is operated on to achieve a more economic price. This will result in a single Proof of Entitlement (PoE). It is your responsibility to manage the distribution of Value Units within the limits of the entitlement of the product license.

Subscription and Support must cover the same capacity as the product license entitlement. Subscription and Support will be available in the country in which the agreement is made.

Availability of national languages

IBM Tivoli Workload Scheduler is enabled for worldwide availability on the dates shown below.

Product description          Language        GA date
 
IBM Tivoli Workload V8.4.0   Multilingual    October 26, 2007
                              (English
                              International,
                              French,
                              Korean,
                              Chinese
                              Simplified,
                              Spanish,
                              Portuguese-
                              Brazilian,
                              German,
                              Japanese,
                              Chinese
                              Traditional,
                              Italian)

Trademarks

 
Tivoli Enterprise is a trademark of International Business Machines Corporation in the United States or other countries or both.
 
Tivoli, Tivoli Enterprise Console, and z/OS are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Other company, product, and service names may be trademarks or service marks of others.

 
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Education support

Comprehensive education for IBM Tivoli® products is offered through Worldwide Tivoli Education Delivery Services. A wide range of training options are available, including classes led by instructors, learning on demand, on-site training, and blended learning solutions.

For additional information, visit


 
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Offering Information

Product information is available via the Offering Information Web site

Also, visit the Passport Advantage® Web site


 
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Publications

The following publication can be ordered from the IBM Publications Center after the dates listed:

Publication title        Order number      Availability date
 
IBM Tivoli Workload      GC23-6141         October 3, 2007
 Scheduler Quick Start
 Guide

To order, use the Publications Center or contact your IBM representative.

The IBM Publications Center

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries.
 
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Technical information

Specified operating environment

Hardware requirements

IBM Tivoli Workload Scheduler V8.4 runs on the hardware platforms that support the operating systems listed in the Software requirements section.

Software requirements

IBM Tivoli Workload Scheduler V8.4 is supported on the following operating systems. Refer to the IBM Tivoli Workload Scheduler Planning and Installation Guide for additional operating system platforms that are supported, Tivoli Workload Scheduler component support details, and the associated hardware platforms:

  • Microsoft™ Windows™ Server 2003 (Standard, Enterprise, and Data Center), Microsoft Windows XP Professional, and Microsoft Windows Vista (Client only)
  • AIX® V5.2 and V5.3
  • Solaris 9 and 10, Solaris 10 for AMD
  • HP-UX V11.1 and 11.2 for PA-RISC, HP-UX V 11.2 for Itanium
  • Red Hat Enterprise Linux™ 3.0, 4.0, and 5.0
  • SUSE Linux Enterprise Server 9 and SUSE Linux Enterprise Server 10

IBM Tivoli Workload Scheduler V8.4 supports the following RDBMS. Refer to the IBM Tivoli Workload Scheduler Planning and Installation Guide for details on the operating systems and hardware platforms supported by each RDBMS:

  • DB2 Universal Database® for Linux, UNIX®, and Windows — Enterprise Server Edition V8.2
  • DB2 Universal Database for Linux, UNIX, and Windows — Enterprise Server Edition V9.1
  • Oracle Database 10g Release 2 — Enterprise Edition
  • Oracle9i Database Release 2 — Enterprise Edition

Planning information

Software Maintenance is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and technical support are provided by the Software Maintenance offering as described in the agreements. Product upgrades provide the latest versions and releases to entitled software and technical support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Maintenance with each program license acquired. The initial period of Software Maintenance can be extended by the purchase of a renewal option, if available.

Packaging

IBM Tivoli Workload Scheduler V8.4 is distributed with:

  • International Program License Agreement (Z125-3301)
  • CD-ROM media
  • Publications (refer to the Publications section)

Security, auditability, and control

IBM Tivoli Workload Scheduler V8.4 uses the security and auditability features of the operating system software.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
 
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Software Services

IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an unmatched portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support any critical business need.

To learn more about IBM Software Services or to contact a Software Services sales specialist, visit

To locate an IBM Business Partner, visit:

IBM Tivoli Enhanced Value-Based Pricing

Tivoli software products are priced using Tivoli's Enhanced Value-Based Pricing. The Enhanced Value-Based Pricing system is based upon the Tivoli Environment-Managed Licensing Model, which uses a managed-environment approach — whereby price is determined by what is managed rather than the number and type of product components installed

For example, all servers monitored with IBM Tivoli's monitoring product (IBM Tivoli Monitoring) require entitlements sufficient for those servers. Other Tivoli products may manage clients, client devices, agents, network nodes, users, or other items, and are licensed and priced accordingly.

Unlike typical systems management licensing models that require entitlements of specific software components to specific systems, the IBM Tivoli Environment-Managed Licensing Model provides the customer flexibility to deploy its IBM Tivoli software products within its environment in a manner that can address and respond to the customer's evolving architecture. That is, as the architecture of a customer's environment changes, the customer's implementation of IBM Tivoli software can be altered, as needed, without affecting the customer's license requirements (as long as the customer does not exceed its entitlements to the software).

Under Enhanced Value-Based Pricing, licensing and pricing of server-oriented applications are determined based upon the server's use in the customer's environment. Typically, such applications are licensed and priced in a manner that corresponds to each installed and activated processor of the server managed by the IBM Tivoli application to help correlate price to value while offering a simple solution.

Where a server is physically partitioned, this approach is modified. This partitioning technique is the approach used with systems that have either multiple cards or multiple frames, each of which can be configured independently. For servers capable of physical partitioning (for example, IBM System p™ Scalable POWERparallel® Systems servers, Sun Ultra servers, and HP Superdome servers), an entitlement is required for each processor in the physical partition being managed by the Tivoli application. For example, assume that a server has 24 processors installed in aggregate. If this server is not partitioned, entitlements are required for all 24 processors. If, however, it is physically partitioned into three partitions, each containing eight processors, and Tivoli products were managing only one of the three partitions, then entitlements would be required for the eight processors on the physical partition managed by the IBM Tivoli application.

For servers with virtual or logical partitions, entitlements are required for all installed and activated processors on the server. For each IBM Tivoli application managing a clustered environment, licensing is based on the cumulative number of installed and activated processors on each server in the cluster. Where the cluster includes physically partitioned servers, the considerations described above concerning physically partitioned servers apply as well.

Enhanced Value-Based Pricing recognizes the convergence of RISC and UNIX, and Microsoft Windows and Intel® technologies, in order to simplify your licensing requirements, and to provide a smoother, more scalable model. Pricing and licensing does not differentiate between non-System z™ server platforms or operating systems. For some products, this platform neutrality extends to System z and other host servers as well.

IBM Tivoli Enhanced Value-Based Pricing terminology

Client device or client

A client device is a computer system that requests the execution of a set of commands, procedures, or applications from another computer system that is typically referred to as a server. Multiple client devices may share access to a common server. A client device generally has some processing capability or is programmable to allow a user to do work. Examples include, but are not limited to, notebook computers, desktop computers, desk side computers, technical workstations, appliances, personal digital assistants, automated teller machines, point-of-sale terminals, tills and cash registers, and kiosks.

Processor

A processor is a functional unit in a computer that interprets and executes instructions. A processor consists of at least an instruction control unit and an arithmetic and logic unit.

Server

A server is a computer system that executes requested procedures, commands, or applications to one or more user and/or client devices over a network. A Proof of Entitlement (PoE) must be obtained for each server on which the program, or a component of the program, is run or which the program manages.

Standby or backup systems

For programs running or resident on backup machines, IBM defines three types of situations: cold, warm, and hot. In the cold and warm situations, a separate entitlement for the copy on the backup machine is normally not required and typically no additional charge applies. In a hot backup situation, the customer needs to acquire another license or entitlement sufficient for that server. All programs running in backup mode must be solely under the customer's control, even if they are running at another enterprise's location.

As a practice, the following are definitions and allowable actions concerning the copy of the program used for backup purposes:

Cold — A copy of the program may reside, for backup purposes, on a machine as long as the program is not started. There is no additional charge for this copy.

Warm — A copy of the program may reside for backup purposes on a machine and is started, but is idling, and is not doing any work of any kind. There is no additional charge for this copy.

Hot — A copy of the program may reside for backup purposes on a machine, is started, and is doing work. The customer must acquire a license or entitlement for this copy and there will generally be an additional charge.

Doing work, includes, for example, production, development, program maintenance, and testing. It also could include other activities such as mirroring of transactions, updating of files, synchronization of programs, data or other resources (for example, active linking with another machine, program, database, or other resource, and so on), or any activity or configurations that would allow an active hot switch or other synchronized switch over between programs, databases, or other resources to occur.

In the case of a program or system configuration that is designed to support a high availability environment by using various techniques (for example, duplexing, mirroring of files or transactions, maintaining a "heartbeat," active linking with another machine, program, database, or other resource, and so on), the program is considered to be doing work in the hot situation and a license or entitlement must be purchased.

Product Web site

A complete list of IBM Tivoli products is available at Web site

Licensing Web site

IBM Tivoli product licensing documents are available at Web site

Passport Advantage: Through the Passport Advantage Agreement, customers may receive discounted pricing based on their total volume of eligible products, across all IBM brands, acquired worldwide. The volume is measured by determining the total "Passport Advantage points value" of the applicable acquisition. Passport Advantage points are only used for calculating the entitled Passport Advantage discount.

To determine the required Tivoli product configuration under Passport Advantage, the Tivoli Enhanced Value-Based Pricing Model applies. The customer's environment is evaluated on a per-product basis.

Use the following two-step process to determine the total "Passport Advantage points value":

  1. Analyze the customer environment to determine the number of Tivoli Management Points or other charge unit for a product. The quantity of each product's part number to be ordered is determined by that analysis.
  2. Order the Passport Advantage part number. A Passport Advantage point value, which is the same worldwide for a specific part number regardless of where the order is placed, is assigned to each Tivoli product part number. The Passport Advantage point value for the applicable part number multiplied by the quantity for that part number will determine the Passport Advantage points for that Tivoli product part number. The sum of these Passport Advantage points determines the "Passport Advantage point value" of the applicable Tivoli product authorizations which then may be aggregated with the point value of other applicable Passport Advantage product acquisitions to determine the total "Passport Advantage points value."

The discounted pricing available through Passport Advantage is expressed in the form of Suggested Volume Prices (SVPs), which vary depending on the SVP level. Each SVP level is assigned a minimum total Passport Advantage point value, which must be achieved, in order to qualify for that SVP level.

Media packs and documentation packs do not carry Passport Advantage points and are not eligible for SVP discounting.

For additional information on Passport Advantage, refer to the following Web site

The following Passport Advantage part number categories may be orderable:

  • License and Software Maintenance 12 Months — This is the product authorization with maintenance to the first anniversary date.
  • Annual Software Maintenance Renewal — this is the maintenance renewal for one anniversary that applies when a customer renews their existing coverage period prior to the anniversary date at which it expires.
  • Software Maintenance Reinstatement 12 Months — This is for customers who have allowed their Software Maintenance to expire, and later wish to reinstate their Software Maintenance.
  • Media packs — These are the physical media, such as CD-ROMs, that deliver the product's code.
  • Documentation packs — these contain printed documentation such as the user's guide and release notes.
  • Custom Build Registration — This is used with products that have an IBM zSeries® component. Ordering this part number results in a process to enable the customer to receive the zSeries code via the z/OS® Customized Offerings packaging techniques, that is, ServerPac, SystemPac®, or the Custom Build Product Delivery Option (CBPDO).

Pricing examples

IBM Tivoli Workload Scheduler

The following customer network (referred to as the "core environment") applies to all of the examples to enable the reader to see where products tend to manage something less than the entire environment. The customer's overall core environment includes:

Distributed servers

  • 20 uniprocessors
  • 65 2-way servers
  • 12 4-way servers
  • One 8-way server
  • One 12-way server with 2 virtual or logical partitions
  • One 14-way server
  • One 16-way Sun Ultra server with 2 8-way physical partitions (only one of which is managed by Tivoli applications)
  • One 24-way server

The customer desires to schedule work on its 14-way distributed server and its 24-way distributed server.

For the Tivoli Workload Scheduler product, licensing is per-processor for the distributed servers being scheduled. Thus, the customer must obtain the following entitlements for their distributed servers:

                                              Processor
                     Quantity in customer     entitlements
Systems managed      environment              required
 
14-way               1                        14
24-way               1                        24
Total Processor                               38
 Entitlements

IBM Tivoli Workload Scheduler for Applications

The customer desires to schedule work on its 14-way distributed server and its 24-way distributed server. The servers include one instance of Oracle (on the 14-way distributed server), one of SAP (on the 24-way distributed server), and one custom mainframe application (on the 14-way zSeries server).

                                              Processor
                     Quantity in customer     entitlements
Systems managed      environment              required
 
14-way               1                        14
24-way               1                        24
14-way               1                        14
Total Processor                               52
 Entitlements

Notes:

  • IBM Tivoli Workload Scheduler for Applications requires licensing for IBM Tivoli Workload Scheduler. For the purpose of licensing IBM Tivoli Workload Scheduler for Applications, licensing for IBM Workload Scheduler is per-processor based on the server on which the IBM Tivoli Workload Scheduler for Applications product is installed. There is no longer a 1:1 licensing requirement for IBM Tivoli Workload Scheduler for Applications and for IBM Tivoli Workload Scheduler.
  • Licensing for IBM Tivoli Workload Scheduler for Applications is per-processor on the server where the application is scheduled
  • For Enterprise Resource Planning (ERP) scheduling, entitlements are required for all of the ERP servers, application, and database.

 
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Ordering information

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Product information

Licensed function                Product            Product
title                            group              category
 
IBM Tivoli Workload Scheduler    Tivoli             Tivoli
                                 Configurations     Workload
                                 & Operations       Scheduling
 
 
Program                            PID            Charge unit
name                               number         description
 
IBM Tivoli Workload Scheduler      5698-WSH       Value Unit

Charge metrics definitions

Value Unit

A Value Unit is a pricing charge metric for program license entitlements which is based upon the quantity of a specific designated measurement used for a given program. Each program has a designated measurement. The most commonly used designated measurement is a processor core. However, for select programs, there are other designated measurements such as users, client devices, and messages. The number of Value Unit entitlements required for a program depends on how the program is deployed in your environment and must be obtained from a Value Unit table. You must obtain a PoE for the calculated number of Value Unit entitlements for your implementation. The Value Unit entitlements are specific to a program and may not be exchanged, interchanged, or aggregated with Value Unit entitlements of another program.

Processor (Value Unit)

A processor core is a functional unit within a computing device that interprets and executes instructions. A processor core consists of at least an instruction control unit and one or more arithmetic or logic unit. With multicore technology, each core is considered a processor. Not all processor cores require the same number of Value Unit entitlements. To calculate the number of Value Unit entitlements required, refer to the Value Unit table on the following Web site

With full capacity licensing, a PoE must be acquired for the appropriate number of Value Units based on all activated processor cores available for use on the server.

Cross-platform product for use on System z

Order the part numbers that follow when there is an intention to acquire this cross-platform product for deployment on the System z or S/390® platform. This set of part numbers provides the identical supply and authorization as the other set in this announcement. The distinction is to identify the planned deployment platform.

 
                                          Part
Program name/Description                  number
 
IBM Tivoli Workload Scheduler             E02A8LL
 Lnx on z Value Unit Annual SW
 Maint Rnwl
IBM Tivoli Workload Scheduler             D56LZLL
 Lnx on z Value Unit Lic+SW Maint
 12 Mo
IBM Tivoli Workload Scheduler             D56MALL
 Lnx on z Value Unit SW Maint
 Reinstate 12 Mo

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the products listed below are entitled to receive the corresponding media pack.

IBM Tivoli Workload Scheduler V8.4.0

Entitled maintenance     Media packs            Part
offerings description    description            number
 
IBM Tivoli Workload      IBM Tivoli Workload    BJ0I4ML
 Scheduler                Scheduler V8.4.0
                          Media Pack CD-ROM
                          Multilingual

The following media and documentation packs will be withdrawn:

IBM Tivoli Workload Scheduler 8.2.1

                                       Part
Description                            number
 
IBM Tivoli Workload Scheduler          BJ0B0ML
 V8.2.1 Media Pack CD-ROM
 Multilingual
IBM Tivoli Workload Scheduler          BJ0AFIE
 V8.2.1 Doc Pack CD-ROM
 International English
IBM Tivoli Workload Scheduler          BJ0AGML
 V8.2.1 Doc Pack CD-ROM
 Multilingual

New licensees: Orders for new licenses will be accepted now.

Shipment will begin on the planned availability date.

Basic license

Ordering information for Passport Advantage: Passport Advantage allows you to have a common anniversary date for Software Maintenance renewals, which can simplify management and budgeting for eligible new versions and releases (and related technical support) for your covered products. The anniversary date, established at the start of your Passport Advantage Agreement, will remain unchanged while your Passport Advantage Agreement remains in effect. New software purchases will initially include twelve full months of maintenance coverage. Maintenance in the second year (the first year of renewal) can be prorated to be coterminous with your common anniversary date. Thereafter, all software maintenance will renew at the common anniversary date and include twelve full months of maintenance.

Refer to the IBM International Passport Advantage Agreement and to the IBM Software Maintenance Handbook for specific terms relating to, and a more complete description of, technical support provided through Software Maintenance.

The quantity to be specified for the Passport Advantage part numbers in the following table is per processor. To order for Passport Advantage, specify the desired part number and quantity.

Passport Advantage program licenses

IBM Tivoli Workload Scheduler

                                       Part
Part description                       number
 
IBM Tivoli Workload Scheduler
IBM Tivoli Workload Scheduler          E02AFLL
 Value Unit Annual SW Maint Rnwl
IBM Tivoli Workload Scheduler          D56MTLL
 Value Unit Lic+SW Maint 12 Mo
IBM Tivoli Workload Scheduler          D56MVLL
 Value Unit SW Maint Reinstate 12 Mo

To order a media pack for Passport Advantage, specify the part number in the desired quantity from the following table:

                                       Part
Part description                       number
 
IBM Tivoli Workload Scheduler          BJ0I4ML
 8.4 Media Pack, Multilingual

IBM Tivoli Workload Scheduler is also available via Web download from Passport Advantage.
 
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Terms and conditions

The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement (IPLA), IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

Licensing: IPLA including the license information document and Proof of Entitlement (PoE) govern your use of the Program. PoEs are required for all authorized use.

Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

This software license includes Software Maintenance, previously referred to as Software Subscription and Technical Support.

License information form number

Program                             Program         Form
name                                number          number
 
IBM Tivoli Workload Scheduler       5698-WSH        L-RCOA-6HWHRQ

The program's License Information will be available for review on the IBM Software License Agreement Web site

Limited warranty applies: Yes

Warranty: IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the Program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. Consult the IBM Software Support Guide for further information at

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Money-back guarantee: If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

  • For programs acquired under the IBM International Passport Advantage Agreement, this term applies only to your first acquisition of the program.

Authorization for use on home/portable computer: The program may be stored on the primary machine and another machine, provided that the program is not in active use on both machines at the same time. You may not copy and use this program on another computer without paying additional license fees.

                                       Authorization for use
                                       on home/portable
Product name                           computer
 
IBM Tivoli Workload Scheduler          No

Usage restriction: Yes

Usage is limited to the number of managed processors licensed.

For additional information refer to the License Information Document that is available on the IBM Software License Agreement Web site

Passport Advantage applies

Yes, and through the Passport Advantage Web site at

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Agreement for Acquisition of Software Maintenance: The IBM Agreement for Acquisition of Software Maintenance (Z125-6011) applies for maintenance and does not require customer signatures.

Software maintenance applies: Yes. Software Maintenance is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and technical support are provided by the Software Maintenance offering as described in the agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Maintenance with each program license acquired. The initial period of Software Maintenance can be extended by the purchase of a renewal option, if available.

While your Software Maintenance is in effect, IBM provides you with assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Guide at

Software Maintenance does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage Web site at

Volume orders (IVO): No

System i™ Software Maintenance applies: No

Educational allowance available: Not applicable.
 
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IBM Electronic Services

IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a Web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.

The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.

The Electronic Service Agent™ is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.
 
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Prices

Information on charges is available at Web site

In the Electronic tools category, select the option for "Purchase/upgrade tools."

Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner. Additional information is also available at

Business Partner information

If you are an IBM Business Partner — Distributor for Workstation Software acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.


 
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Order now

To order, contact the Americas Call Centers or your local IBM representative.

To identify your local IBM representative, call 800-IBM-4YOU (426-4968).

 Phone:      800-IBM-CALL (426-2255)
 Fax:        800-2IBM-FAX (242-6329)
 Internet:   callserv@ca.ibm.com
 Mail:       IBM Teleweb Customer Support
             ibm.com Sales Execution Center, Americas North
             3500 Steeles Ave. East, Tower 3/4
             Markham, Ontario
             Canada
             L3R 2Z1
 
 Reference:  YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

 
System p, System z, System i, and Electronic Service Agent are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Tivoli, Passport Advantage, AIX, DB2 Universal Database, POWERparallel, Notes, zSeries, z/OS, SystemPac, Lotus, S/390, and PartnerWorld are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Intel is a registered trademark of Intel Corporation.
 
Microsoft and Windows are trademarks of Microsoft Corporation.
 
UNIX is a registered trademark of the Open Company in the United States and other countries.
 
Linux is a trademark of Linus Torvalds in the United States, other countries or both.
 
Other company, product, and service names may be trademarks or service marks of others.

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