IBM Tivoli System Automation for Multiplatforms V2.3 enables high availability and disaster recovery for composite applications in a complex heterogeneous environment

IBM United States Software Announcement 207-165
July 24, 2007

 

 ENUS207165.PDF (68KB)

Table of contents   Document options  
TOC link At a glance TOC link Technical information
TOC link Overview TOC link Software Services
TOC link Key prerequisites TOC link Ordering information
TOC link Planned availability dates TOC link Terms and conditions
TOC link Description TOC link IBM Electronic Services
TOC link Product positioning TOC link Prices
TOC link Offering Information TOC link Order now
TOC link Publications  
 
Printable version Printable version

 
At a glance

IBM Tivoli System Automation for Multiplatforms V2.3 is designed for high availability and disaster recovery solutions providing the ability to automate applications across multitiered, heterogeneous environments. New in V2.3:

  • Packaging and pricing, where the base component is separate from the end-to-end component, and ordered independently of each other.
  • Extended platform support.

For ordering, contact:

Your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: RE001).
 
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Overview

Today, enterprises must manage resource dependencies that cross operating system and hardware platforms, cluster technologies, and complex applications. IBM Tivoli® System Automation for Multiplatforms V2.3 meets enterprise requirements for a high availability solution, which initiates and automates business service recovery actions. With the addition of support for Windows™ and Solaris, IBM Tivoli System Automation for Multiplatforms V2.3 offers unsurpassed capabilities designed to help meet high levels of availability for mission-critical composite business applications, reduce unplanned downtime, improve business flexibility, and meet strict service level guarantees across complex heterogeneous environments.

IBM Tivoli System Automation for Multiplatforms V2.3 includes two orderable components:

  • System Automation for Multiplatforms End-to-End: Provides a single point of control for all cluster and sysplex environments in your enterprise, offering a complete enterprise-wide view with automation for complex applications and their dependencies. This enterprise-wide automation capability can be expanded to multiple sites allowing for disaster recovery functionality.

    New and enhanced features for IBM Tivoli System Automation for Multiplatforms V2.3 End-to-End:

    • Extended platform support, bringing the overall end-to-end solution coverage to: Veritas Cluster Server (VCS) for Solaris, HACMP™, Microsoft™ Cluster Server, System Automation for Multiplatforms, and System Automation for z/OS®
    • Integration with the Tivoli Enterprise™ Portal
    • High availability of the System Automation for Multiplatforms end-to-end manager
  • System Automation for Multiplatforms Base Component: A continuous high availability clustering solution with advanced automation capabilities. System Automation for Multiplatforms monitors and automates starting, stopping, and recovery of applications anywhere in the cluster. The advanced policy engine allows multiple cluster configurations, resulting in lower operational costs through server hardware savings.

    New and enhanced features for IBM Tivoli System Automation for Multiplatforms V2.3 Base Component:

    • New Windows platform support
    • High availability of the Tivoli Configuration and Change Management Database (CCMDB)
    • Recommended high availability solution delivered with select DB2® offerings
    • High availability and automation for all critical levels of the IBM Tivoli Monitoring solution
    • Incremental non-disruptive policy activation for policy modifications or additions on the fly
    • Red Hat 5.0 support

 
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Key prerequisites

IBM Tivoli System Automation for Multiplatforms V2.3 requires at least one of the following platforms:

  • Supported Linux™ for IBM Systems z, Linux on System p™, Linux on System i™, Linux on System x™, and BladeCenter®
  • Linux on any 32-bit Intel®-based server or any 64-bit AMD-64 or EMT64T-based server
  • AIX® on IBM System p
  • Windows Server 2003 on any 32-bit Intel-based server or any 64-bit AMD64 or EM64T-based server


 
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Planned availability dates
  • July 27, 2007: Electronic software delivery
  • August 17, 2007: Media and documentation

 
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Description

IBM Tivoli System Automation for Multiplatforms V2.3 is a high availability and disaster recovery solution providing the unique ability to automate applications across multitiered, heterogeneous environments.

End-to-end automation

If you ever wanted to increase availability, and automate and manage a multitier application like SAP, including the resources and applications it has relationships and dependencies with, such as NFS and DB2, Tivoli System Automation for Multiplatforms is the answer. It provides an end-to-end automation manager, which uses adapters to automatically learn about applications and their status from the platform-specific clustering technology, and only the cross-platform resources, groups, and dependencies need to be defined. These platform-specific clustering technologies can be any combination of System Automation for Multiplatforms, other IBM clustering technologies such as HACMP and System Automation for z/OS, or even non-IBM clustering products such as Microsoft Cluster Server (MSCS) and Veritas Cluster Server (VCS) on Solaris.

The end-to-end automation manager can help users:

  • Increase application availability by resolving cross-platform dependencies like recycling a Web application on Linux when DB2 for z/OS is down
  • Move applications to another cluster or even platform

This is performed through injecting persistent start or stop requests into the platform-specific goal-driven automation, which allows continuing automation even when the end-to-end automation manager is not available.

Continuous high availability

The advanced automation engine in IBM Tivoli System Automation for Multiplatforms allows for continuous high availability even in the face of multiple failures over time. There is no need for a single physical server to be locked in as the "active server", which would lead to both manual interventions to "reset" the previous "active server" in the case of a failure, and failover only being able to take place in one direction — from the "active server" to another server.

In contrast to the traditional clustering technologies detailed above, IBM Tivoli System Automation for Multiplatforms provides the unique capability to run groups of applications and resources on any server in the cluster, making use of knowledge stored in its policy definitions. After a failover occurs and the failed server is recovered, that server will automatically be a candidate for the recovery of future failovers. This means that if yet another failure is encountered, IBM Tivoli System Automation for Multiplatforms would continue to provide high availability by failing over to the newly recovered server.

Reduction in required hardware for high availability solutions yielding cost savings

Again, leveraging the advanced automation engine, IBM Tivoli System Automation for Multiplatforms can accommodate sophisticated clustering configurations, which can greatly reduce the required hardware servers for a high availability solution. Some clustering products require a 1 to 1 ratio between active and standby servers. Although System Automation for Multiplatforms can handle such a configuration, System Automation for Multiplatforms is able to provide high availability in an n to 1 or n to m configuration. For example, if there is a need for three active servers for a particular application, then a 1 to 1 configuration would require 6 total servers, while an n to 1 would only require 4. Most exciting of all is when applications can be collocated on the same server, System Automation for Multiplatforms can provide high availability for servers in a cluster without a single additional server.

Easy operations

IBM Tivoli System Automation for Multiplatforms V2.3 automatically manages complex application dependencies that span servers, clusters, and geographies, providing a holistic approach to high availability for complex systems of applications. From a single point of control, you can monitor, manage, and initiate high availability operations end-to-end across the entire application topology. This simplifies operations by automating the labor-intensive effort to monitor and manage cross-cluster application dependencies.

End-to-end operations

IBM Tivoli System Automation for Multiplatforms can help you drive high availability best practices and establish one operations and automation team responsible for z/OS, Linux, AIX, Windows, and Solaris applications, greatly simplifying problem determination and resolution. The Web-based single point of control across z/OS, Linux, AIX, Windows, and Solaris allows you to:

  • Display aggregated and detailed status of application components
  • Start or stop application components on all platforms, with a single action in the right order, without detailed knowledge of either the application or the platform it resides on

Linux, AIX, Windows, Solaris, and z/OS based applications, automated by the Tivoli System Automation family, can now be integrated into the end-to-end automation of Tivoli System Automation for Multiplatforms V2.3.

Plug 'n play automation modules can reduce automation costs and implementation time

Unlike most automation products, IBM Tivoli System Automation for Multiplatforms is policy-based, requiring no extensive programming skills. Automation policies for end-to-end, Linux, AIX, Windows, Solaris, and z/OS applications are now defined consistently in XML format using the XML editor of your choice. Plug 'n play automation modules for SAP, WebSphere®, Tivoli Monitoring, Tivoli Storage Manager, and more applications are available for download from the following Web site

IBM Tivoli System Automation for Multiplatforms V2.3 provides plug'n play automation modules allowing for an out-of-the-box, best-of-breed, high-availability solution for todays most important enterprise applications and middleware solutions. These policies leverage the advanced capabilities of System Automation for Multiplatforms delivering quicker failure detection and recovery, potential hardware savings by breaking out from the traditional one active to one idle standby configuration, and continuous high availability able to withstand multiple failures over time. Key plug'n play automation modules include:

  • DB2
  • SAP
  • IBM Tivoli Monitoring
  • Tivoli Tivoli Configuration and Change Management Database (CCMDB) and Tivoli Application and Discovery Manager (TADDM)
  • Oracle
  • Tivoli Storage Manager
  • WebSphere Application Server
  • WebSphere MQ

Section 508 of the U.S. Rehabilitation Act

IBM Tivoli System Automation for Multiplatforms is capable as of August 17, 2007, when used in accordance with IBM's associated documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it. A U.S. Section 508 Voluntary Product Accessibility Template (VPAT), containing details on the products accessibility compliance, can be requested at

IPLA and Subscription and Support considerations

IPLA licenses can be transferred from one machine to another within, but not limited to an enterprise. You may aggregate the capacity for all the processors the product is operated on to achieve a more economic price. This will result in a single Proof of Entitlement (PoE). It is your responsibility to manage the distribution of Value Units within the limits of the entitlement of the product license.

Subscription and Support must cover the same capacity as the product license entitlement. Subscription and Support will be available in the country in which the agreement is made.
 
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Product positioning

Availability of national languages

IBM Tivoli System Automation for Multiplatforms is enabled for worldwide availability on the dates shown below.

                                             General
Product description  Language                availability date
 
Tivoli System Auto   Multilingual (English   August 17, 2007
 Base V2.3.0          International,
                      French, Korean,
                      Chinese --
                      Simplified, Spanish,
                      Portuguese-Brazilian,
                      German, Japanese,
                      Chinese --
                      Traditional, Italian)
 
Tivoli System Auto    Multilingual (English  August 17, 2007
 E2E V2.3.0            International,
                       French, Korean,
                       Chinese --
                       Simplified, Spanish,
                       Portuguese-Brazilian,
                       German, Japanese,
                       Chinese --
                       Traditional, Italian)

Trademarks

 
HACMP, Tivoli Enterprise, System p, System i, and System x are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Tivoli, z/OS, DB2, BladeCenter, AIX, and WebSphere are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Intel is a registered trademark of Intel Corporation.
 
Windows and Microsoft are trademarks of Microsoft Corporation.
 
Linux is a trademark of Linus Torvalds in the United States, other countries or both.
 
Other company, product, and service names may be trademarks or service marks of others.

 
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Offering Information

Product information is available via the Offering Information Web site

Also, visit the Passport Advantage® Web site


 
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Publications

No printed publications are shipped with this program. Product documentation is included with the program software and may be printed by the customer or ordered through the IBM Publications Center. The following softcopy publication is included on CD-ROM and is listed below with its form number:

  • IBM Tivoli® System Automation for Multiplatforms Base Component Administrator's and User's Guide, SC33-8272
  • IBM Tivoli System Automation for Multiplatforms Installation and Configuration Guide, SC33-8273
  • IBM Tivoli System Automation for Multiplatforms Base Component Reference, SC33-8274
  • IBM Tivoli System Automation for Multiplatforms End-to-End Automation Management Component Administrator's and User's Guide, SC33-8275
  • IBM Tivoli System Automation for Multiplatforms End-to-End Automation Management Component Reference, SC33-8276

The IBM Publications Center

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 50 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries free of charge.
 
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Technical information

Specified operating environment

Hardware requirements

IBM Tivoli System Automation for Multiplatforms V2.3 Base Component requires:

For Intel®-based servers:

  • IBM System x™
  • IBM BladeCenter®
  • Any 32-bit Intel-based server
  • Any 64-bit AMD64 or EM64T based server

For IBM System i™, refer to

For IBM System p™, refer to

For IBM System z™ servers:

  • Any System z or predecessor that is supported by one of the supported Linux distributions

IBM Tivoli System Automation for Multiplatforms End-to-End component requires:

For Intel-based servers:

  • IBM System x
  • IBM BladeCenter
  • Any 32-bit Intel-based server
  • Any 64-bit EM64T or AMD64-based server

For System i, refer to

For System p, refer to

For System z-based servers:

  • Any System z or predecessor that is supported by one of the supported Linux distributions

Software requirements

IBM Tivoli System Automation for Multiplatforms Base Component supports the following operating systems:

Operating             IBM        IBM        IBM        IBM
system      Bits      System x   System i   System p   System z
 
Windows(TM) 32 bits   X
 Server
 2003 R2
 Standard
 Edition
Windows     32 bits   X
 Server
 2003 R2
 Enterprise
 Edition
AIX(R) V5.2 32/64 bit                       X
AIX V5.3    32/64 bit                       X
SUSE SLES   32 bit    X
 9
SUSE SLES   64 bit    X          X          X          X
 9
SUSE SLES   32 bit    X
 10
SUSE SLES   64 bit    X          X          X          X
 10
Red Hat     31/32 bit X
 4.0
Red Hat     64 bit    X          X          X          X
 4.0
Red Hat     31/32 bit X                                X
 5.0
Red Hat     64 bit               X          X          X
 5.0

IBM Tivoli System Automation for Multiplatforms End-to-End component supports the following operating systems:

Operating             IBM        IBM        IBM        IBM
system      Bits      System x   System i   System p   System z
 
Windows     32 bit    X
 Server
 2003
 Standard
 Edition
Windows     32 bit    X
 Server
 2003
 Enterprise
 Edition
AIX V5.2    32/64 bit                       X
 (AIX VL(TM)
 V5.2) ML
 5
AIX V5.3    32/64 bit                       X
 (AIX V5L
 V5.3) ML
 1
SUSE SLES   32 bit    X
 9
SUSE SLES   64 bit               X          X          X
 9
SUSE SLES   32 bit    X
 10
SUSE SLES   64 bit               X          X          X
 10
Red Hat     31/32 bit X                                X
 4.0
Red Hat     64 bit               X          X          X
 4.0
Red Hat     31/32 bit X                                X
 5.0
Red Hat     64 bit               X          X          X
 5.0

Planning information

Software Maintenance is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and technical support are provided by the Software Maintenance offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and technical support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Maintenance with each program license acquired. The initial period of Software Maintenance can be extended by the purchase of a renewal option, if available.

Packaging

IBM Tivoli System Automation for Multiplatforms V2.3 is distributed with:

  • International Program License Agreement (Z125-3301)
  • CD-ROM media
  • Publications (refer to the Publications section)

Security, auditability, and control

IBM Tivoli System Automation for Multiplatforms uses the security and auditability features of the operating system software.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
 
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Software Services

IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an unmatched portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support any critical business need.

To learn more about IBM Software Services or to contact a Software Services sales specialist, visit

To locate an IBM Business Partner, visit

IBM Tivoli Enhanced Value-Based Pricing terminology

IBM Tivoli Enhanced Value-Based Pricing: IBM Tivoli software products are priced using IBM Tivoli's Enhanced Value-Based Pricing. The Enhanced Value-Based Pricing system is based upon the IBM Tivoli Environment-Managed Licensing Model, which uses a managed-environment approach — whereby price is determined by what is managed rather than the number and type of product components installed.

For example, all servers monitored with IBM Tivoli's monitoring product (IBM Tivoli Monitoring) require entitlements sufficient for those servers. Other IBM Tivoli products may manage clients, client devices, agents, network nodes, users, or other items, and are licensed and priced accordingly.

Unlike typical systems management licensing models that require entitlements of specific software components to specific systems, the IBM Tivoli Environment-Managed Licensing Model provides the customer flexibility to deploy its IBM Tivoli software products within its environment in a manner that can address and respond to the customer's evolving architecture. That is, as the architecture of a customer's environment changes, the customer's implementation of IBM Tivoli software can be altered, as needed, without affecting the customer's license requirements (as long as the customer does not exceed its entitlements to the software).

Under Enhanced Value-Based Pricing, licensing and pricing of server-oriented applications are determined based upon the server's use in the customer's environment. Typically, such applications are licensed and priced in a manner that corresponds to each installed and activated processor of the server managed by the IBM Tivoli application to help correlate price to value while offering a simple solution.

Where a server is physically partitioned, this approach is modified. This partitioning technique is the approach used with systems that have either multiple cards or multiple frames, each of which can be configured independently. For servers capable of physical partitioning (for example, IBM's pSeries Scalable POWERparallel® Systems servers, Sun Ultra servers, and HP Superdome servers), an entitlement is required for each processor in the physical partition being managed by the IBM Tivoli application. For example, assume that a server has 24 processors installed in aggregate. If this server is not partitioned, entitlements are required for all 24 processors. If, however, it is physically partitioned into three partitions each containing eight processors, and Tivoli products were managing only one of the three partitions, then entitlements would be required for the eight processors on the physical partition managed by the IBM Tivoli application.

For servers with virtual or logical partitions, entitlements are required for all installed and activated processors on the server. For each IBM Tivoli application managing a clustered environment, licensing is based on the cumulative number of installed and activated processors on each server in the cluster for each IBM Tivoli application managing the cluster. Where the cluster includes physically partitioned servers, the considerations described above concerning physically partitioned servers apply as well.

Enhanced Value-Based Pricing recognizes the convergence of RISC/UNIX® and Microsoft™ Windows/Intel technologies, in order to simplify the customer's licensing requirements, and to provide a smoother, more scalable model. Pricing and licensing does not differentiate between non-zSeries® server platforms or operating systems. For some products, this platform neutrality extends to zSeries and other host servers as well.

IBM Tivoli Enhanced Value-Based Pricing terminology definitions

Client device or client

A client device is a computer system that requests the execution of a set of commands, procedures, or applications from another computer system that is typically referred to as a server. Multiple client devices may share access to a common server. A client device generally has some processing capability or is programmable to allow a user to do work. Examples include, but are not limited to, notebook computers, desktop computers, desk side computers, technical workstations, appliances, personal digital assistants, automated teller machines, point-of-sale terminals, tills and cash registers, and kiosks.

Engine

An engine is also referred to as a central processor (CP) or processor. Engines for traditional workloads are called General Purpose CPs. Engines for Linux workloads are called Integrated Facility for Linux (IFL) engines or Linux-only engines. Engines for Coupling Facility workloads are called Integrated Coupling Facility (ICF) engines.

Enterprise

A person or single entity and the subsidiaries owned by more than 50%.

IBM Integrated Facility for Linux (IFL)

This optional facility enables additional processing capacity exclusively for Linux workload, with no effect on the model designation of a zSeries or OS/390® server. Consequently, executing Linux workload on the IFL will not, in most cases, result in any increased IBM software charges for z/OS®, OS/390, VM, VSE, or TPF operating systems/applications. There is, as indicated, a charge associated with the IFL, and there may also be a charge for applications that run on the IFL.

The IFL may be dedicated to a single Linux-mode logical partition or it may be shared by multiple Linux-mode logical partitions. Installations should note that the Linux workspace enabled by this facility will not support any of the S/390® traditional operating systems (OS/390, TPF, VSE, or VM). Only Linux applications or Linux operating in conjunction with the Virtual Image Facility™, an environment that operates within a logical partition or in native S/390 mode and provides the capability to create multiple Linux images, are supported by the IBM S/390 IFL.

Managed processor (charging under full capacity in the managed environment)

Charges are based on the active processors on the machines in the computing environment affiliated with the program rather than on the server where the program is run. The managed processors which require Proofs of Entitlement (PoE) are defined in the License Information's program unique terms.

Notes:

  1. IBM defines a physical processor in a computer as a functional unit that interprets and executes instructions. A physical processor consists of at least an instruction control unit and one or more arithmetic and logic units.
  2. Multicore technology allows two or more processors (commonly called cores) to be active on a single silicon chip. With multicore technology, IBM considers each core to be a physical processor. For example, in a dual-core chip, there are two physical processors residing on the single silicon chip.
  3. The program may not run on some or all of the processors for which PoEs are required for the program's valuation method.
  4. In the IBM eServer zSeries IFL environment, each IFL engine is considered a single physical processor.
  5. Threading, a technique that makes a single processor seem to perform as two or more, does not affect the count of physical processors.
  6. Where blade technology is employed, each blade is considered a separate server and charging is based upon the total number of processors on the blades with which the program is affiliated.
  7. Not all processors require the same number of Value Unit entitlements. To determine the number of Value Unit entitlements required, refer to the processor Value Unit conversion table on the Passport Advantage Web site

Millions of Service Units (MSU)

An MSU is defined as millions of Central Processing Unit (CPU) service units per hour; the measure of capacity used to describe the computing power of the hardware processors on which S/390 or zSeries software runs. Processor MSU values are determined by the hardware vendor, IBM, or Software Compatible Vendors (SCVs).

For more detailed information about System z software pricing, go to

Network node or node

Network nodes include routers, switches, hubs, and bridges that contain a network management agent. A single network node may contain any number of interfaces or ports.

Partitions

A server's resources (CPU, memory, I/O, interconnects and buses) may be divided according to the needs of the applications running on the server. This partitioning can be implemented with physical boundaries (Physical Partitions) or logical boundaries (Logical Partitions).

Physical Partitions are defined by a collection of processors dedicated to a workload and can be used with systems that have either multiple cards or multiple frames, each of which can be configured independently. In this method, the partitions are divided along hardware boundaries and processors, and the I/O boards, memory, and interconnects are not shared.

Logical Partitions are defined by software rather than hardware and allocate a pool of processing resources to a collection of workloads. These partitions, while separated by software boundaries, share hardware components and run in one or more physical partitions.

Port

A port is the physical connection between a device and the network.

Processor (per processor charging under full capacity)

In full capacity charging, PoEs must be acquired for all activated processors (available for use) that are on the server where the program or a component of the program is run.

Notes:

  1. IBM defines a physical processor in a computer as a functional unit that interprets and executes instructions. A physical processor consists of at least an instruction control unit and one or more arithmetic and logic units.
  2. Multicore technology allows two or more processors (commonly called cores) to be active on a single silicon chip. With multicore technology, IBM considers each core to be a physical processor. For example, in a dual-core chip, there are two physical processors residing on the single silicon chip.
  3. In the IBM eServer zSeries IFL environment, each IFL engine is considered a single physical processor.
  4. Threading, a technique that makes a single processor seem to perform as two or more, does not affect the count of physical processors.
  5. Where blade technology is employed, each blade is considered a separate server and charging is based upon the total number of processors on the blade on which the program is run.
  6. When a server is shipped with six processors, but two of them are inactive, four processors are active for the customer.
  7. Not all processors require the same number of Value Unit entitlements. To determine the number of Value Unit entitlements required, refer to the processor Value Unit conversion table on the Passport Advantage Web site

Server

A server is a computer system that executes requested procedures, commands, or applications to one or more clients and/or other devices over a network. Examples include, but are not limited to, file servers, print servers, mail servers, database servers, application servers, and Web servers.

Standby or backup systems

For programs running or resident on backup machines, IBM defines three types of situations: cold, warm, and hot. In the cold and warm situations, a separate entitlement for the copy on the backup machine is normally not required and typically no additional charge applies. In a hot backup situation, the customer needs to acquire another license or entitlements sufficient for that server. All programs running in backup mode must be solely under the customer's control, even if they are running at another enterprise's location.

As a practice, the following are definitions and allowable actions concerning the copy of the program used for backup purposes:

Cold

A copy of the program may reside, for backup purposes, on a machine as long as the program is not started. There is no additional charge for this copy.

Warm

A copy of the program may reside for backup purposes on a machine and is started, but is idling, and is not doing any work of any kind. There is no additional charge for this copy.

Hot

A copy of the program may reside for backup purposes on a machine, is started, and is doing work. The customer must acquire a license or entitlements for this copy and there will generally be an additional charge.

Doing work includes, for example, production, development, program maintenance, and testing. It also could include other activities such as mirroring of transactions, updating of files, synchronization of programs, data or other resources (for example, active linking with another machine, program, database, or other resource, and so on), or any activity or configurations that would allow an active hot switch or other synchronized switch over between programs, databases, or other resources to occur.

In the case of a program or system configuration that is designed to support a high availability environment by using various techniques (for example, duplexing, mirroring of files or transactions, maintaining a heartbeat, active linking with another machine, program, database, or other resource, and so on), the program is considered to be doing work in the hot situation and a license or entitlement must be purchased.

Value Units

A Value Unit is a pricing charge metric for program license entitlements which is based upon the quantity of a specific designated measurement used for a given program. Each program has a designated measurement. The most commonly used designated measurements are processor cores, MSUs and servers. However, for select programs, there are other designated measurements such as users, client devices, and messages. The number of Value Unit entitlements required for your specific implementation of the given program must be obtained from a conversion table associated with the program. You must obtain a PoE for the appropriate number of Value Unit entitlements for your implementation. The Value Unit entitlements of a given program cannot be exchanged, interchanged, or aggregated with Value Unit entitlements of another program.

Product Web site

A complete list of IBM Tivoli products is available at Web site

Licensing Web site

IBM Tivoli product licensing documents are available at Web site

Passport Advantage: Through the Passport Advantage Agreement, customers may receive discounted pricing based on their total volume of eligible products, across all IBM brands, acquired worldwide. The volume is measured by determining the total Passport Advantage points value of the applicable acquisitions. Passport Advantage points are only used for calculating the entitled Passport Advantage discount.

To determine the required Tivoli product configuration under Passport Advantage, the Tivoli Enhanced Value-Based Pricing Model applies. The customer's environment is evaluated on a per-product basis.

Use the following two-step process to determine the total Passport Advantage points value:

  1. Analyze the customer environment to determine the number of Tivoli Management Points or other charge unit for a product. The quantity of each product's part numbers to be ordered is determined by that analysis.
  2. Order the Passport Advantage part numbers. A Passport Advantage point value, which is the same worldwide for a specific part number regardless of where the order is placed, is assigned to each Tivoli product part number. The Passport Advantage point value for the applicable part number multiplied by the quantity for that part number will determine the Passport Advantage points for that Tivoli product part number. The sum of these Passport Advantage points determines the Passport Advantage point value of the applicable Tivoli product authorizations, which then may be aggregated with the point value of other applicable Passport Advantage product acquisitions to determine the total Passport Advantage points value.

The discounted pricing available through Passport Advantage is expressed in the form of Suggested Volume Prices (SVPs), which vary depending on the SVP level. Each SVP level is assigned a minimum total Passport Advantage point value, which must be achieved, in order to qualify for that SVP level.

Media packs and documentation packs do not carry Passport Advantage points and are not eligible for SVP discounting.

For additional information on Passport Advantage, refer to the following Web site

The following Passport Advantage part number categories may be orderable:

  • License and Software Maintenance 12 Months — this is the product authorization with maintenance to the first anniversary date.
  • Annual Software Maintenance Renewal — this is the maintenance renewal for one anniversary that applies when a customer renews their existing coverage period prior to the anniversary date at which it expires.
  • Software Maintenance Reinstatement 12 Months — this is for customers who have allowed their Software Maintenance to expire, and later wish to reinstate their Software Maintenance.
  • Media packs — these are the physical media, such as CD-ROMs, that deliver the product's code.
  • Documentation packs — these contain printed documentation such as the User's Guide and Release Notes.
  • Custom Build Registration — this is used with products that have an IBM zSeries component. Ordering this part number results in a process to enable the customer to receive the zSeries code via the z/OS Customized Offerings packaging techniques, that is, ServerPac, SystemPac®, or the Custom Build Product Delivery Option (CBPDO).

Pricing examples

IBM Tivoli Systems Automation for Multiplatforms

References to processor-based licensing do not represent the actual number of entitlements required. Entitlement requirements are Value Unit based. Processors referenced in these examples represent the designated measurement on which the required number of Value Unit entitlements will be calculated. The number of Value Units required per processor will depend on the processor type. For more information, refer to the Value Unit definition in the IBM Tivoli Enhanced Value-Based Pricing terminology definitions. To determine the number of Value Unit entitlements required per processor, refer to the processor Value Unit conversion table on the Passport Advantage Web site

The customer's overall environment includes:

Distributed Servers

  • 20 uniprocessors
  • 65 2-way servers
  • 12 4-way servers
  • One 8-way server
  • One 12-way server with 2 virtual or logical partitions
  • One 14-way server
  • One 16-way Sun Ultra server with 2 8-way physical partitions (only one of which is managed by Tivoli applications)
  • One 24-way server

In order to manage its applicable environment, the customer will require Value Unit entitlements associated with the following number of processors:

IBM Tivoli Systems Automation for Multiplatforms

                        Quantity in customer    Processor to
Systems managed         environment             be licensed
 
Uniprocessor            20                       20
2-way                   65                      130
4-way                   12                       48
8-way                    1                        8
12-way (2 logical        1                       12
 partitions)
14-way                   1                       14
16-way (2 physical       1                        8
 partitions, one of
 which is managed by
 Tivoli applications)
24-way                   1                       24
Total processors to                             264
 be licensed

 
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Ordering information

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Product information

                                             Product
Licensed function title    Product group     category
 
IBM Tivoli System          Tivoli            IBM Tivoli
 Automation  Base           Availability      System
                            and               Automation
                            Performance       Multiplatforms
 
IBM Tivoli System          Tivoli            IBM Tivoli
 Automation End-to-End      OnDemand          System
                                              Automation
                                              Multiplatforms

                                 PID          Charge unit
Program name                     number       description
 
IBM Tivoli System Automation     5724-M00     Processor Day
 Base
IBM Tivoli System Automation     5724-M00     10 Value Units
 Base
IBM Tivoli System Automation     5724-M00     10 Value Units
 Base
IBM Tivoli System Automation     5724-M00     Value Unit
 End-to-End
IBM Tivoli System Automation     5724-M00     Value Unit for
 End-to-End                                    zSeries
IBM Tivoli System Automation     5724-M00     Value Unit
 End-to-End
IBM Tivoli System Automation     5724-M00     Processor Day
 End-to-End
IBM Tivoli System Automation     5724-M00     Value Unit
 End-to-End

Charge metrics definitions

Value Unit

A Value Unit is a pricing charge metric for program license entitlements, which is based upon the quantity of a specific designated measurement used for a given program. Each program has a designated measurement. The most commonly used designated measurement is a processor core. However, for select programs, there are other designated measurements such as users, client devices, and messages. The number of Value Unit entitlements required for a program depends on how the program is deployed in your environment and must be obtained from a Value Unit table. You must obtain a PoE for the calculated number of Value Unit entitlements for your implementation. The Value Unit entitlements are specific to a program and may not be exchanged, interchanged, or aggregated with Value Unit entitlements of another program.

Processor (Value Unit)

A processor core is a functional unit within a computing device that interprets and executes instructions. A processor core consists of at least an instruction control unit and one or more arithmetic or logic unit. With multicore technology, each core is considered a processor. Not all processor cores require the same number of Value Unit entitlements. To calculate the number of Value Unit entitlements required, refer to the Value Unit table on the following Web site

With full capacity licensing, a PoE must be acquired for the appropriate number of Value Units based on all activated processor cores available for use on the server.

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the products listed below are entitled to receive the corresponding media pack.

Entitled maintenance      Media packs                Part
offerings description     description                number
 
Tivoli System             IBM Tivoli System          BJ0KLML
 Automation                Automation
 Multiplatforms E2E        Multiplatforms V2.3.0
 Value Units               E2E Media Pack ML
 
Tivoli System             IBM Tivoli System          BJ0KLML
 Automation                Automation
 Multiplatforms E2E        Multiplatforms V2.3.0
 System z Value Units      E2E Media Pack ML
 
Tivoli System             IBM Tivoli System          BJ0KLML
 Automation                Automation
 Multiplatforms E2E        Multiplatforms V2.3.0
 Value Units               E2E Media Pack ML
 
Tivoli System             IBM Tivoli System          BJ0KLML
 Automation                Automation
 Multiplatforms E2E        Multiplatforms V2.3.0
 System z Value            E2E Media Pack ML
 Units
 
Tivoli System             IBM Tivoli System          BJ0KKML
 Automation                Automation
 Multiplatforms Base       Multiplatforms V2.3.0
 10 Value Units            Base Media Pack ML
 
Tivoli System             IBM Tivoli System          BJ0KKML
 Automation                Automation
 Multiplatforms Base       Multiplatforms V2.3.0
 System z 10 Value         Base Media Pack ML
 Units

New licensees: Orders for new licenses will be accepted now.

Shipment will begin on the planned availability date.

Basic license

Ordering information for Passport Advantage: Passport Advantage allows you to have a common anniversary date for Software Maintenance renewals, which can simplify management and budgeting for eligible new versions and releases (and related technical support) for your covered products. The anniversary date, established at the start of your Passport Advantage Agreement, will remain unchanged while your Passport Advantage Agreement remains in effect. New software purchases will initially include twelve full months of maintenance coverage. Maintenance in the second year (the first year of renewal) can be prorated to be coterminous with your common anniversary date. Thereafter, all Software Maintenance will renew at the common anniversary date and include twelve full months of maintenance.

Refer to the IBM International Passport Advantage Agreement and to the IBM Software Maintenance Handbook for specific terms relating to, and a more complete description of, technical support provided through Software Maintenance.

The quantity to be specified for the Passport Advantage part numbers in the following table is per number of managed processors and per number of required Value Units. To order for Passport Advantage, specify the desired part number and quantity.

Passport Advantage program licenses

IBM Tivoli System Automation for Multiplatforms

                                                     Part
Part description                                     number
 
IBM Tivoli System Automation End-to-End
IBM Tivoli Sys Automation f/MP E2E Sys z             D60K7LL
 Val Un SW MAINT REINSTATE 12 MO
IBM Tivoli Sys Automation f/MP E2E Sys z             E03KELL
 Value Unit ANNUAL SW MAINT RNWL
IBM Tivoli Sys Automation f/MP E2E Sys z             D60K6LL
 Value Unit LIC+SW MAINT 12 MO
IBM Tivoli System Automation f/MP E2E                E01SJLL
 Value Unit ANNUAL SW MAINT RNWL
IBM Tivoli System Automation f/MP E2E                D551RLL
 Value Unit LIC+SW MAINT 12 MO
IBM Tivoli System Automation f/MP E2E                D551SLL
 Value Unit SW MAINT REINSTATE 12MO
IBM Tivoli System Automation f/MP E2E                E02D8LL
 Value Unit ANNUAL SW MAINT RNWL
IBM Tivoli System Automation f/MP E2E                D56ZJLL
 Value Unit LIC+SW MAINT 12 MO
IBM Tivoli System Automation f/MP E2E                D56ZKLL
 Value Unit SW MAINT REINSTATE 12 MO
TSA f/MP E2E Sys z from TSAM Base Sys z              D60KULL
 Value Unit TRDUP LIC+SW MAINT 12 MO
Tiv Sys Auto f/MP E2E from TSAM Base                 D56ZLLL
 Value Unit TRDUP LIC+SW MAINT 12 MO
Tivoli System Automation f/MP E2E Sys z              E03KRLL
 Value Unit ANNUAL SW MAINT RNWL
Tivoli System Automation f/MP E2E Sys z              D60KSLL
 Value Unit LIC+SW MAINT 12 MO
Tivoli System Automation f/MP E2E Sys z              D60KTLL
 Value Unit SW MAINT REINSTATE 12 MO

IBM Tivoli System Automation for Multiplatforms

                                                     Part
Part description                                     number
 
IBM Tivoli System Automation Base
IBM Tivoli Sys Automation f/MP Base 10               D56KILL
 Value Units SW MAINT REINSTATE 12 MO
IBM Tivoli System Automation f/MP Base               E029SLL
 10 Value Units ANNUAL SW MAINT RNWL
IBM Tivoli System Automation f/MP Base               D56KDLL
 10 Value Units LIC+SW MAINT 12 MO

To order a media pack for Passport Advantage, specify the part number in the desired quantity from the following table:

                                                     Part
Description                                          number
 
IBM Tivoli System Automation Multiplatforms          BJ0KKML
 V2.3.0 -- Base MP Multipltf ML
 
IBM Tivoli System Automation Multiplatforms          BJ0KLML
 V2.3.0 -- E2E MP Multipltf ML

IBM Tivoli System Automation for Multiplatforms is also available via Web download from Passport Advantage.

Withdrawal of Passport Advantage part numbers: Effective September 14, 2007, IBM will withdraw from marketing the following products licensed under the IBM International Program License Agreement. A replacement product and availability date is listed if one is available.

Withdrawn products            Replacement products
Part                          Part                         Avail.
number   Product name         number  Product name         date
 
5724-M00 IBM Tivoli System
          Automation for
          Multiplatforms
          V2.1.0
 
BJ0FNML  IBM Tivoli System    BJ0KKML IBM Tivoli System    8/17/07
          Automation                   Automation
          Multiplatforms               Multiplatforms
          V2.1.0 Base                  V2.3.0 Base
                                       Multipltf ML
 
BJ0FPML  IBM Tivoli System    BJ0KLML IBM Tivoli System    8/17/07
          Automation                   Automation
          Multiplatforms               Multiplatforms
          V2.1.0 E2E                   V2.3.0 E2E
                                       Multipltf ML

Cross-platform product for use on System z

Order the part numbers that follow when there is an intention to acquire this cross-platform product for deployment on the System z or S/390 platform. This set of part numbers provides the identical supply and authorization as the other set in this announcement. The distinction is to identify the planned deployment platform.

                                                     Part
Program name/description                             number
 
IBM Tivoli Sys Automation f/MP Base Sys z            D60K3LL
 10 Val Un SW MAINT REINSTATE 12 MO
 
IBM Tivoli Sys Automation f/MP Base Sys z            E03KCLL
 10 Val Units ANNUAL SW MAINT RNWL
 
IBM Tivoli Sys Automation f/MP Base Sys z            D60K2LL
 10 Value Units LIC+SW MAINT 12 MO

On/Off Capacity on Demand (CoD)

IBM Tivoli System Automation Base

                                                     Part
Part description                                     number
 
IBM Tivoli System Automation f/MP Base               ASQL7LL
 Processor Day OOCoD TEMP USE CHRG

IBM Tivoli System Automation End-to-End

                                                     Part
Part description                                     number
 
IBM Tivoli System Automation f/MP                    D554MLL
 E2E PR Day OOCoD Temp Use Chrg

 
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Terms and conditions

The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

Licensing: IBM International Program License Agreement including the License Information document and PoE govern your use of the program. PoEs are required for all authorized use.

Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

This software license includes Software Maintenance, previously referred to as Software Subscription and Technical Support.

License Information form number

                                  Program
Program name                      number         Form number
 
IBM Tivoli System Automation      5724-M00       Software
 for Multiplatforms                              electronic
                                                 license

The program's License Information will be available for review on the IBM Software License Agreement Web site

Limited warranty applies: Yes

Warranty: IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. Consult the IBM Software Support Guide for further information at

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program technical support: Technical support of a program product will be available for a minimum of three years from the general availability date, as long as your Software Maintenance is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Maintenance also provides you with access to updates, releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

Money-back guarantee: If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

  • For programs acquired under the IBM International Passport Advantage Agreement, this term applies only to your first acquisition of the program.
  • For programs acquired under any of IBM's On/Off CoD software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.

Authorization for use on home/portable computer: The program may be stored on the primary machine and another machine, provided that the program is not in active use on both machines at the same time. You may not copy and use this program on another computer without paying additional license fees.

International Passport Agreement

Passport Advantage applies: Yes, and through the Passport Advantage Web site at

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Agreement for Acquisition of Software Maintenance

The following agreement applies for maintenance and does not require Customer signatures:


    IBM Agreement for Acquisition of Software Maintenance (Z125-6011)

Software Maintenance applies: Yes. Software Maintenance is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and technical support are provided by the Software Maintenance offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Maintenance with each program license acquired. The initial period of Software Maintenance can be extended by the purchase of a renewal option, if available.

While your Software Maintenance is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Guide at

Software Maintenance does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage Web site at

Other terms

Volume orders (IVO): No

System i Software Maintenance applies: No

Educational allowance available: Not applicable

On/Off CoD

To be eligible for On/Off CoD pricing, customers must be enabled for temporary capacity on the corresponding hardware, and the required contract — Z125-6907, Amendment for iSeries and pSeries Temporary Capacity On Demand — Software — must be signed prior to use.
 
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IBM Electronic Services

IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a Web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.

The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.

The Electronic Service Agent™ is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.
 
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Prices

Information on charges is available at Web site

In the Electronic tools category, select the option for "Purchase/upgrade tools".

Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner. Additional information is also available at

Business Partner information

If you are an IBM Business Partner — Distributor for Workstation Software acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.


 
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Order now

To order, contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

 Phone:      800-IBM-CALL (426-2255)
 Fax:        800-2IBM-FAX (242-6329)
 Internet:   callserv@ca.ibm.com
 Mail:       IBM Americas Call Centers
             Dept. Teleweb Customer Support, 9th floor
             105 Moatfield Drive
             North York, Ontario
             Canada M3B 3R1
 
 Reference:  RE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

 
System x, System i, iSeries, System p, System z, AIX 5L, Virtual Image Facility, and Electronic Service Agent are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Passport Advantage, Tivoli, BladeCenter, eServer, pSeries, AIX, POWERparallel, zSeries, OS/390, z/OS, S/390, SystemPac, Lotus, and PartnerWorld are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Intel is a registered trademark of Intel Corporation.
 
Windows and Microsoft are trademarks of Microsoft Corporation.
 
UNIX is a registered trademark of the Open Company in the United States and other countries.
 
Linux is a trademark of Linus Torvalds in the United States, other countries or both.
 
Other company, product, and service names may be trademarks or service marks of others.

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