IBM Tivoli Performance Analyzer V6.1 is optional software that extends IBM Tivoli Monitoring capabilities and provides predictive performance analysis on monitored resources

IBM United States Software Announcement 207-159
July 24, 2007

 

 ENUS207159.PDF (59KB)

Table of contents   Document options  
TOC link At a glance TOC link Technical information
TOC link Overview TOC link Software Services
TOC link Key prerequisites TOC link Ordering information
TOC link Planned availability dates TOC link Terms and conditions
TOC link Description TOC link IBM Electronic Services
TOC link Product positioning TOC link Prices
TOC link Offering Information TOC link Order now
TOC link Publications  
 
Printable version Printable version

 
At a glance

IBM Tivoli Performance Analyzer is an optional, seamless extension to IBM Tivoli Monitoring V6.1 and provides performance and capacity reports on monitored resources.

  • Uses IBM Tivoli Monitoring Agents; no need for additional Agents
  • Provides simple, intuitive forecasting of resource trends
  • Focuses monitoring attention on emerging problems
  • Automates performance trending and reporting
  • Highlights emerging problems before they become a threat to service levels
  • Eliminates surprises caused by unforeseen resource shortages
  • Increases speed of problem determination lifecycles
  • Enhances value and investment in resource monitoring and automation
  • Leverages existing IBM Tivoli Monitoring user interface and automation capabilities
  • Provides out-of-box support for distributed systems monitoring
  • Integrates with capacity estimation tools
  • Enables users to extend — fully extensive
  • Complements capacity management tools

For ordering, contact:

Your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: SE001).
 
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Overview

IBM Tivoli® Performance Analyzer is an optional product that extends IBM Tivoli Monitoring V6.1, and later, to provide the ability to understand resource consumption trends, predict when resource consumption thresholds will be breached, and enable notification and automation based on forecasted, as well as historical and real-time status.

Extending the capabilities of the Tivoli Enterprise™ Portal, IBM Tivoli Performance Analyzer helps to increase the value of IBM Tivoli Monitoring by adding forward-looking predictive capability to IBM Tivoli Monitoring's strong real-time, near-time, and historical data management capabilities. IBM Tivoli Performance Analyzer enables resource management to focus on future performance issues, providing for proactive operational management.

IBM Tivoli Performance Analyzer addresses the needs of multiple audiences:

  • Operations staff can use it to create more intelligent and earlier alerts of systems performance
  • Performance specialists can use IBM Tivoli Performance Analyzer to help them manage a larger number of systems that otherwise would have been impossible
  • Service level managers can enhance their insight into impending service issues by adding resource trends and forecasts provided by a tool such as Tivoli Service Level Advisor
  • IT managers can use IBM Tivoli Performance Analyzer to help get better productivity from their valuable technical resources
  • Capacity managers can use it to establish a first-line capacity estimation and triage capability

 
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Key prerequisites

Refer to the Hardware and software requirements section.


 
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Planned availability dates
  • July 27, 2007: Electronic software delivery

  • August 24, 2007: Media and documentation

 
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Description

IBM Tivoli Performance Analyzer is a solution that enhances IBM Tivoli Monitoring V6.1 and adds trending and forecasting capabilities to the resource monitoring capabilities of IBM Tivoli Monitoring. Through the Tivoli Data Warehouse, IBM Tivoli Monitoring enables the integration of historical, near-term, and real-time information in a single, customizable user interface. Users can create reports of any monitored data at a desired level of granularity for any desired length of time (assuming the historical data is available), and integrate that information into a picture that shows resource consumption right up until the present time.

IBM Tivoli Performance Analyzer takes this one step further. By adding trending and forecasting information, users can get at-a-glance insight into how the current trends will evolve, allowing them to make simple, intuitive forecasts about when resource constraints will pose performance and service level problems. For example, CPU capacity for critical servers can be investigated by using the existing IBM Tivoli Monitoring real-time and historical data; then applying analysis to forecast future growth over any desired time-frame (minutes, months, and so on). Armed with this information, IBM Tivoli Performance Analyzer helps enable IT specialists and operators to make informed decisions about potential future performance and service level issues, and take action or plan appropriately.

IBM Tivoli Performance Analyzer is a seamless extension to IBM Tivoli Monitoring V6.1; once analytical data is available, it can be treated just like any other IBM Tivoli Monitoring metric. It can be used in reporting, combined into status objects, and used to create events and situations. Using trending information in reports can enable users to determine where the "hot spots" are located — resources that are likely to become critical problems soon — and to focus attention on these systems. The approach can allow for individual users to be able to remain productive, even as the number of components each user is expected to manage continues to grow.

Creating status objects for resources based on analytical data makes monitoring a pro-active activity. In traditional real-time monitoring, simple thresholds provide insight into current problems and enable status of systems to be clearly divided into OK and not-OK indicators. It is even more difficult to create warning thresholds. Many users might set a warning threshold below a critical threshold, but this is of limited use — especially when resource consumption is rising relatively slowly or quickly. IBM Tivoli Performance Analyzer allows intelligent thresholds to be set based on time-to-problem criteria, which removes unwanted spurious events and enables spotting of fast moving and potentially dangerous trends earlier.

Similarly, IBM Tivoli Performance Analyzer gives the IBM Tivoli Monitoring user the ability to simulate situations and/or events based on predicted behavior, and bring either operator intervention or automation into play to resolve problems before they start impacting operational level agreements or service level agreements. IBM Tivoli Performance Analyzer also enhances IBM Tivoli Monitoring's base capabilities, enabling reports with simple trend indicators to deliver more at-a-glance system metric and status information in the same integrated user portal.

IBM Tivoli Performance Analyzer is a valuable addition to IBM Tivoli Monitoring V6.1. It helps customers to avoid more of the performance problems that hit businesses in today's rapidly changing environments, better leverage their existing investment in both monitoring tools and operation staff, and fill in the operational gap that exists today between real-time performance monitoring and capacity management and planning activities.

IBM Tivoli Performance Analyzer enables any IBM Tivoli Monitoring resource metric to be analyzed and predicted, facilitating intelligent management of emerging threats based on the time that problems are likely to become real.

By analyzing resource metrics and enabling the ranking of important emerging issues, IBM Tivoli Performance Analyzer can keep specialists focused on what's important and reduce the number of unforeseen problems, while helping contain the number of additional staff needed to maintain growing infrastructures.

Bridging the gap between real-time monitoring and capacity management activities is another area where IBM Tivoli Performance Analyzer helps organizations. Often, performance problems require closer analysis and capacity planning to be done to provide a long-term solution. However, in many cases, the top priority is to simply provide enough capacity to keep going while the capacity modeling and planning work is carried out. IBM Tivoli Performance Analyzer bridges that gap. By embedding a simple capacity estimation tool, users can do immediate problem solving while waiting for a longer term prescription. And IBM Tivoli Performance Analyzer integrates with Tivoli's Capacity Process Manager for users who want to perform deeper tool and data integration, as well as establish a full process discipline for performance and capacity management.

Accessibility by people with disabilities

The IBM Tivoli Performance Analyzer is capable, when used in accordance with IBM's associated documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it.

Section 508 of the U.S. Rehabilitation Act

IBM Tivoli Performance Analyzer, when used in accordance with IBM's associated documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it. A U.S. Section 508 Voluntary Product Accessibility Template (VPAT), containing details on the products accessibility compliance, can be requested at

IPLA and subscription and support considerations

IPLA licenses can be transferred from one machine to another within, but not limited to an enterprise. You may aggregate the capacity for all the processors the product is operated on to achieve a more economic price. This will result in a single Proof of Entitlement (PoE). It is your responsibility to manage the distribution of Value Units within the limits of the entitlement of the product license.

Subscription and Support must cover the same capacity as the product license entitlement. Subscription and Support will be available in the country in which the agreement is made.
 
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Product positioning

IBM Tivoli Performance Analyzer is intended specifically for users of IBM Tivoli Monitoring V6.1 and for which it provides additional capabilities, increased value, and enhanced user capabilities. Combined with IBM Tivoli Monitoring, it delivers a comprehensive performance management and capacity estimation capability, seamlessly integrated into single product offering.

IBM Tivoli Performance Analyzer helps to support autonomic computing by:

  • Providing more intelligent monitoring for systems performance that can drive a problem mediation process
  • Enabling capacity estimation, built in-line with monitoring, to simplify and streamline automatic problem resolution

Trademarks

 
Tivoli Enterprise is a trademark of International Business Machines Corporation in the United States or other countries or both.
 
Tivoli is a registered trademark of International Business Machines Corporation in the United States or other countries or both.
 
Other company, product, and service names may be trademarks or service marks of others.

 
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Offering Information

Product information is available via the Offering Information Web site

Also, visit the Passport Advantage® Web site


 
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Publications

The following publications can be ordered from the IBM Publications Center after the dates listed:

Publication title         Order number     Availability date
 
IBM Tivoli(R)             GC23-6186        July 24, 2007
 Performance Analyzer
 Quick Start Guide
 
IBM Tivoli                SC23-6309        July 24, 2007
 Performance Analyzer
 Release Notes(R)
 
IBM Tivoli                SC23-6308        July 24, 2007
 Performance Analyzer
 User's Guide

To order, use the Publications Center or contact your IBM representative.

The IBM Publications Center

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries.
 
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Technical information

Specified operating environment

Hardware and software requirements

                                            Portal     Portal
Vendor     Release    Server     Endpoint   server     client
 
IBM AIX(R) 5.1                   X
 (32-64
 bit)
IBM AIX    5.2        X          X
 (32-64
 bit)
IBM AIX    5.3        X          X
 (32-64
 bit)
Sun        8          X
 Solaris
 (32-64
 bit)
Sun        9          X          X
 Solaris
 (32-64
 bit)
Sun        10         X          X
 Solaris
 (32-64
 bit
Hewlett    11I                   X
 Packard
 HP-UX
 (32-64
 bit)
Windows(TM)                                                X
 2000
 Profess-
 ional
 Edition
Windows               X          X          X          X
 2000
 Server
 Edition
Windows               X          X          X          X
 2000
 Advanced
 Server
 Edition
Windows                          X                     X
 XP
Windows               X          X          X          X
 2003
 Advanced
 Server
 Edition
Windows               X          X          X          X
 2003
 Enterprise
 Server
 Edition
OS/400(R)  5.2                   X
OS/400     5.3                   X
z/OS(R)    1.4        X          X
z/OS       1.5        X          X
z/OS       1.6        X          X
z/OS       1.7        X          X
RedHat     2.1                   X
 Linux(TM)
 Intel(R)
 (32 bit)
RedHat     4          X          X          X          X
 Linux
 Intel
 (32 bit)
RedHat     3                     X
 Linux
 z/Series
 (31 bit)
RedHat     3                     X
 Linux
 z/Series
 (64 bit)
RedHat     4          X          X          X
 Linux
 z/Series
 (31 bit)
RedHat     4          X          X          X
 Linux
 z/Series
 (64 bit)
SLES       8                     X
 Intel
 (32 bit)
SLES       8          X          X          X
 z/Series
 (31 bit)
SLES       8          X
 z/Series
 (64 bit)
SLES       9          X          X          X          X
 Intel
 (32 bit)
SLES       9          X          X          X
 z/Series
 (31 bit)
SLES       9          X
 zSeries(R)
 (64 bit)

Supported database platforms/warehouse and portal server:

  • DB2® 8.1, DB2 8.2
  • MS SQL 2000
  • Oracle 9.2, 10.1 (warehouse only)

Supported database platforms/monitored database platforms:

  • DB2 8.1, 8.2
  • Oracle 8i (8.1.7), 9i, 9i (2.0), 10g
  • MS SQL 7.0 Enterprise/Standard Edition SP2® and SP3
  • MS SQL Server 2000 SP4
  • Sybase Server 11.9.2, 12.5, 12.5.2

Supported messaging and collaboration environments:

  • MS Exchange Server 2000 SP2
  • MS Exchange Server 2003

Supported active directory environments:

  • Active Directory 2000 and 2003

Planning information

Customer responsibilities: Software Maintenance is included with licenses purchased through Passport Advantage and Passport Advantage Express. Installation and technical support is provided by the Software Maintenance offering of the IBM International Passport Advantage Agreement. This fee service enhances your productivity, with voice and electronic access into IBM support organizations.

Packaging

IBM Tivoli Performance Analyzer V6.1 is distributed with:

  • International Program License Agreement (Z125-3301)
  • Media
  • Publications (refer to the Publications section)

Security, auditability, and control

IBM Tivoli Performance Analyzer uses the security and auditability features of the Host operating system.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
 
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Software Services

IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an unmatched portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support any critical business need.

To learn more about IBM Software Services or to contact a Software Services sales specialist, visit

To locate an IBM Business Partner, visit

IBM Tivoli Enhanced Value-Based Pricing

IBM Tivoli software products are priced using IBM Tivoli Enhanced Value-Based Pricing. The Enhanced Value-Based Pricing system is based upon the IBM Tivoli Environment-Managed Licensing Model, which uses a managed-environment approach — whereby price is determined by what is managed rather than the number and type of product components installed.

For example, all servers monitored with IBM Tivoli's monitoring product (IBM Tivoli Monitoring) require entitlements sufficient for those servers. Other IBM Tivoli products may manage clients, client devices, agents, network nodes, users, or other items, and are licensed and priced accordingly.

Unlike typical systems management licensing models that require entitlements of specific software components to specific systems, the IBM Tivoli Environment-Managed Licensing Model provides you with the flexibility to deploy IBM Tivoli software products within its environment in a manner that can address and respond to your evolving architecture. That is, as the architecture of your environment changes, your implementation of IBM Tivoli software can be altered, as needed, without affecting your license requirements (as long as you do not exceed your entitlements to the software).

Under Enhanced Value-Based Pricing, licensing and pricing of server-oriented applications are determined based upon the server's use in your environment. Typically, such applications are licensed and priced in a manner that corresponds to each installed and activated processor of the server managed by the IBM Tivoli application to help correlate price to value, while offering a simple solution.

Where a server is physically partitioned, this approach is modified. This partitioning technique is the approach used with systems that have either multiple cards or multiple frames, each of which can be configured independently. For servers capable of physical partitioning (for example, IBM eServer® pSeries® Scalable POWERparallel® Systems servers, Sun Ultra servers, and HP Superdome servers), an entitlement is required for each processor in the physical partition being managed by the IBM Tivoli application. For example, assume that a server has 24 processors installed in aggregate. If this server is not partitioned, entitlements are required for all 24 processors. If, however, it is physically partitioned into three partitions each containing eight processors, and Tivoli products were managing only one of the three partitions, then entitlements would be required for the eight processors on the physical partition managed by the IBM Tivoli application.

For servers with virtual or logical partitions, entitlements are required for all installed and activated processors on the server. For each IBM Tivoli application managing a clustered environment, licensing is based on the cumulative number of installed and activated processors on each server in the cluster for each IBM Tivoli application managing the cluster. Where the cluster includes physically partitioned servers, the considerations described above concerning physically partitioned servers apply as well.

Enhanced Value-Based Pricing recognizes the convergence of RISC and UNIX®, and Microsoft™ Windows and Intel technologies, in order to simplify your licensing requirements, and to provide a smoother, more scalable model. Pricing and licensing does not differentiate between non-zSeries server platforms or operating systems. For some products, this platform neutrality extends to zSeries and other host servers as well.

IBM Tivoli Enhanced Value-Based Pricing terminology definitions

Client device or client

A client device is a computing device that requests the execution of a set of commands, procedures, or applications from another computer system that is typically referred to as a server. Multiple client devices may share access to a common server. A client device generally has some processing capability or is programmable to allow a user to do work. Examples include, but are not limited to, notebook computers, desktop computers, desk side computers, technical workstations, appliances, automated teller machines, point-of-sale terminals, tills and cash registers, and kiosks.

Engine

An engine is also referred to as a central processor (CP) or processor. Engines for traditional workloads are called General Purpose CPs. Engines for Linux workloads are called Integrated Facility for Linux (IFL) engines or Linux-only engines. Engines for Coupling Facility workloads are called Integrated Coupling Facility (ICF) engines.

IBM Integrated Facility for Linux (IFL)

This optional facility enables additional processing capacity exclusively for Linux workload, with no effect on the model designation of a zSeries or OS/390® server. Consequently, executing Linux workload on the IBM Integrated Facility for Linux will not, in most cases, result in any increased IBM software charges for z/OS, OS/390, VM, VSE, or TPF operating systems/applications. There is, as indicated, a charge associated with the IFL, and there may also be a charge for applications which run on the IFL.

The IFL may be dedicated to a single Linux-mode logical partition or it may be shared by multiple Linux-mode logical partitions. Installations should note that the Linux workspace enabled by this facility will not support any of the S/390® traditional operating systems (OS/390, TPF, VSE, or VM). Only Linux applications or Linux operating in conjunction with the Virtual Image Facility™, an environment that operates within a logical partition or in native S/390 mode and provides the capability to create multiple Linux images, are supported by the IBM S/390 Integrated Facility for Linux.

Managed Processor (charging under Full Capacity in the "managed environment")

Charges are based on the active processors on the machines in the computing environment affiliated with the program rather than on the server where the program is run. The managed processors which require Proofs of Entitlement (PoEs) are defined both in the Prices section of the announcement or the License Information's program-unique terms.

Notes

  1. IBM defines a physical processor in a computer as a functional unit that interprets and executes instructions. A physical processor consists of at least an instruction control unit and one or more arithmetic and logic units.
  2. Multi-core technology allows two or more processors (commonly called cores) to be active on a single silicon chip. With multi-core technology, IBM considers each core to be a physical processor. For example, in a dual-core chip, there are two physical processors residing on the single silicon chip.
  3. The program may not run on some or all of the processors for which PoEs are required by the program's valuation method.
  4. In the zSeries' Integrated Facility for Linux (IFL) environment, each IFL engine is considered a single "physical processor."
  5. Threading, a technique which makes a single processor seem to perform as two or more, does not affect the count of physical processors.
  6. Where "blade" technology is employed, each "blade" is considered a separate server and charging is based upon the total number of processors on the blades with which the program is affiliated.
  7. Not all processors require the same number of Value Unit entitlements. To determine the number of Value Unit entitlements required, refer to the processor Value Unit conversion table on the Passport Advantage Web site

MSU

Millions of Service Units (MSU) is defined as millions of CPU service units per hour; the measure of capacity used to describe the computing power of the hardware processors on which S/390 or zSeries software runs. Processor MSU values are determined by the hardware vendor, IBM, or Software Compatible Vendors (SCVs).

For more detailed information about zSeries software pricing, go to

Network Node or Node

Network Nodes include routers, switches, hubs, and bridges that contain a network management agent. A single Network Node may contain any number of interfaces or ports.

Partitions

A server's resources (CPU, memory, I/O, interconnects and buses) may be divided according to the needs of the applications running on the server. This partitioning can be implemented with physical boundaries ("Physical Partitions") or logical boundaries ("Logical Partitions").

Physical Partitions are defined by a collection of processors dedicated to a workload and can be used with systems that have either multiple cards or multiple frames, each of which can be configured independently. In this method, the partitions are divided along hardware boundaries and processors, and the I/O boards, memory, and interconnects are not shared.

Logical Partitions are defined by software rather than hardware and allocate a pool of processing resources to a collection of workloads. These partitions, while separated by software boundaries, share hardware components and run in one or more physical partitions.

Port

A port is the physical connection between a device and the network.

Processor

Processor ("per Processor" charging under Full Capacity) In Full Capacity charging, Proof of Entitlements must be acquired for all activated "processors" (available for use) that are on the server where the program or a component of the program is run.

Notes

  1. IBM defines a physical processor in a computer as a functional unit that interprets and executes instructions. A physical processor consists of at least an instruction control unit and one or more arithmetic and logic units.
  2. Multi-core technology allows two or more processors (commonly called cores) to be active on a single silicon chip. With multi-core technology, IBM considers each core to be a physical processor. For example, in a dual-core chip, there are two physical processors residing on the single silicon chip.
  3. In the zSeries' Integrated Facility for Linux (IFL) environment, each IFL engine is considered a single "physical processor."
  4. Threading, a technique which makes a single processor seem to perform as two or more, does not affect the count of physical processors.
  5. Where "blade" technology is employed, each "blade" is considered a separate server and charging is based upon the total number of processors on the blade on which the program is run.
  6. When a server is shipped with six processors, but two of them are "inactive", four processors are active for the customer.
  7. Not all processors require the same number of Value Unit entitlements. To determine the number of Value Unit entitlements required, refer to the processor Value Unit conversion table on the Passport Advantage Web site

Server

A server is a computer system that executes requested procedures, commands, or applications to one or more user and/or client devices over a network. A Proof of Entitlement (PoE) must be obtained for each server on which the program or a component of the program is run or for each server managed by the program. Where "blade" technology is employed, each "blade" is considered a separate Server.

Standby or backup systems

For programs running or resident on backup machines, IBM defines three types of situations: cold, warm, and hot. In cold and warm situations, a separate entitlement for the copy on the backup machine is normally not required and typically no additional charge applies. In a hot backup situation, the customer needs to acquire other license or entitlements sufficient for that server. All programs running in backup mode must be solely under the customer's control, even if running at another enterprise's location.

As a practice, the following are definitions and allowable actions concerning the copy of the program used for backup purposes:

Cold: A copy of the program may reside, for backup purposes, on a machine as long as the program is not started. There is no additional charge for this copy.

Warm: A copy of the program may reside for backup purposes on a machine and is started, but is idling, and is not doing any work of any kind. There is no additional charge for this copy.

Hot: A copy of the program may reside for backup purposes on a machine, is started, and is doing work. The customer must acquire a license or entitlements for this copy and there will generally be an additional charge.

Doing work, includes, for example, production, development, program maintenance, and testing. It also could include other activities such as mirroring of transactions, updating of files, synchronization of programs, data or other resources (for example, active linking with another machine, program, database, or other resource, and so on), or any activity or configurations that would allow an active hot switch or other synchronized switch over between programs, databases, or other resources to occur.

In the case of a program or system configuration that is designed to support a high availability environment by using various techniques (for example, duplexing, mirroring of files or transactions, maintaining a "heartbeat", active linking with another machine, program, database, or other resource, and so on), the program is considered to be doing work in the hot situation and a license or entitlement must be purchased.

Value Units

A Value Unit is a metric used to compute license quantities, is program specific, and is typically only used on products managing zSeries systems.

Product Web site

A complete list of products and licensing documents is available at Web site

Passport Advantage

Through the Passport Advantage Agreement, you may receive discounted pricing based on the total volume of eligible products, across all IBM brands, acquired worldwide. The volume is measured by determining the total Passport Advantage points value of the applicable acquisitions. Passport Advantage points are only used for calculating the entitled Passport Advantage discount.

To determine the required Tivoli product configuration under Passport Advantage, the Tivoli Enhanced Value-Based Pricing Model applies. Your environment is evaluated on a per-product basis.

Use the following two-step process to determine the total Passport Advantage points value:

  1. Analyze your environment to determine the number of Tivoli Management Points or other charge unit for a product. The quantity of each product's part numbers to be ordered is determined by that analysis.
  2. Order the Passport Advantage part numbers. A Passport Advantage point value, which is the same worldwide for a specific part number regardless of where the order is placed, is assigned to each Tivoli product part number. The Passport Advantage point value for the applicable part number, multiplied by the quantity for that part number, will determine the Passport Advantage points for that Tivoli product part number. The sum of these Passport Advantage points determines the Passport Advantage point value of the applicable Tivoli product authorizations, which then may be aggregated with the point value of other applicable Passport Advantage product acquisitions to determine the total Passport Advantage points value.

The discounted pricing available through Passport Advantage is expressed in the form of Suggested Volume Prices (SVPs), which vary depending on the SVP level. Each SVP level is assigned a minimum total Passport Advantage point value, which must be achieved, in order to qualify for that SVP level.

Media packs and documentation packs do not carry Passport Advantage points and are not eligible for SVP discounting.

For additional information on Passport Advantage, refer to the following Web site

The following Passport Advantage part number categories may be orderable:

  • License and Software Maintenance 12 Months — this is the product authorization with maintenance to the first anniversary date.
  • Annual Software Maintenance Renewal — this is the maintenance renewal for one anniversary that applies when you renew the existing coverage period prior to the anniversary date at which it expires.
  • Software Maintenance Reinstatement 12 Months — this is when you have allowed the Software Maintenance to expire, and later wish to reinstate your Software Maintenance.
  • Media packs — these are the physical media, such as CD-ROMs, that deliver the product's code.
  • Documentation packs — these contain printed documentation such as the User's Guide and Release Notes.
  • Custom Build Registration — this is used with products that have an IBM zSeries component. Ordering this part number results in a process to enable the customer to receive the zSeries code via the z/OS Customized Offerings packaging techniques, that is, ServerPac, SystemPac®, or the Custom Build Product Delivery Option (CBPDO).

Pricing examples

IBM Tivoli Performance Analyzer

The customer's overall core environment includes:

  • Distributed Servers
  • Twenty uni-processors
  • Sixty-five 2-way servers
  • Twelve 4-way servers
  • One 8-way server
  • One 12-way server with two virtual or logical partitions
  • One 14-way server
  • One 16-way Sun Ultra server with two 8-way physical partitions (only one of which is managed by Tivoli applications)
  • One 24-way server
  • One z800 server with two uniprocessor IFLs running Linux (also known as, "zLinux" or "Linux on zSeries")

Note: zLinux or Linux on zSeries offerings may not be available for all Tivoli products. This licensing example assumes such availability. Linux on zSeries offerings have distinctly orderable part numbers in Passport Advantage, and should be used when ordering entitlements for IFLs running Linux.

Customer has the following with IBM Tivoli Monitoring deployed and wants to add IBM Tivoli Performance Analyzer.

The customer wants to manage the applicable distributed server environment, which requires Value Unit entitlements associated with the following number of processors:

                             Quantity in        Processor
                             customer           entitlements
Systems managed              environment        required
 
Uniprocessor                 20                 20
2-way                        65                 130
4-way                        12                 48
8-way                        1                  8
12-way (2 logical            1                  12
 partitions)
14-way                       1                  14
16-way (2 physical           1                  8
 partitions, one of
 which is managed by
 Tivoli applications)
24-way                       1                  24
z800 server with 2           1                  2
 uniprocessor IFLs
 (requires Linux on
 zSeries availability)
Total processors to                             266
 be Licensed

 
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Ordering information

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Product information

                                                Product
Licensed function title     Product group       category
 
IBM Tivoli Performance      Tivoli              IBM
 Analyzer                    Availability        Performance
                             and Performance     Analyzer

                                  PID         Charge unit
Program name                      number      description
 
IBM Tivoli Performance Analyzer   5724-R41    10 Value Units

Charge metrics definitions

Value Unit

A Value Unit is a pricing charge metric for program license entitlements which is based upon the quantity of a specific designated measurement used for a given program. Each program has a designated measurement. The most commonly used designated measurement is a processor core. However, for select programs, there are other designated measurements such as users, client devices, and messages. The number of Value Unit entitlements required for a program depends on how the program is deployed in your environment and must be obtained from a Value Unit table. You must obtain a Proof of Entitlement (PoE) for the calculated number of Value Unit entitlements for your implementation. The Value Unit entitlements are specific to a program and may not be exchanged, interchanged, or aggregated with Value Unit entitlements of another program.

Processor (Value Unit)

A processor core is a functional unit within a computing device that interprets and executes instructions. A processor core consists of at least an instruction control unit and one or more arithmetic or logic unit. With multicore technology, each core is considered a processor. Not all processor cores require the same number of Value Unit entitlements. To calculate the number of Value Unit entitlements required, refer to the Value Unit table on the following Web site

With full capacity licensing, a Proof of Entitlement (PoE) must be acquired for the appropriate number of Value Units based on all activated processor cores available for use on the server.

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the products listed below are entitled to receive the corresponding media pack.

Entitled maintenance      Media packs                Part
offerings description     description                number
 
5724-R41 Tivoli           IBM Tivoli                 BJ0K8ML
 Performance Analyzer      Performance Analyzer
 Value Unit                V6.1.0 Multiplatform
                           Multilingual

New licensees: Orders for new licenses will be accepted now.

Shipment will begin on the planned availability date.

Basic license

Ordering information for Passport Advantage: Passport Advantage allows you to have a common anniversary date for Software Maintenance renewals, which can simplify management and budgeting for eligible new versions and releases (and related technical support) for your covered products. The anniversary date, established at the start of your Passport Advantage Agreement, will remain unchanged while your Passport Advantage Agreement remains in effect. New software purchases will initially include twelve full months of maintenance coverage. Maintenance in the second year (the first year of renewal) can be prorated to be coterminous with your common anniversary date. Thereafter, all software maintenance will renew at the common anniversary date and include twelve full months of maintenance.

Refer to the IBM International Passport Advantage Agreement and to the IBM Software Maintenance Handbook for specific terms relating to, and a more complete description of, technical support provided through Software Maintenance.

The quantity to be specified for the Passport Advantage part numbers in the following table is per processor. To order for Passport Advantage, specify the desired part number and quantity.

Passport Advantage program licenses

IBM Tivoli Performance Analyzer V6.1

                                                     Part
Part description                                     number
 
IBM Tivoli Performance Analyzer
 
Tivoli Performance Analyzer 10 Value                 D60JWLL
 Units License and SW Maintenance 12 Mon
Tivoli Performance Analyzer 10 Value                 E03K9LL
 Units SW Maintenance Annual Renewal
Tivoli Performance Analyzer 10 Value                 D60JXLL
 Units SW Maintenance Reinstatement 12

To order a media pack for Passport Advantage, specify the part number in the desired quantity from the following table:

                                                     Part
Description                                          number
 
IBM Tivoli Performance Analyzer V6.1                 BJ0K8ML

IBM Tivoli Performance Analyzer V6.1 is also available via Web download from Passport Advantage.
 
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Terms and conditions

The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement and the IBM Agreement for Acquisition of Software Maintenance.

Licensing: IBM International Program License Agreement including the License Information (LI) document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use.

Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

This software license includes Software Maintenance, previously referred to as Software Subscription and Technical Support.

License information form number

                              Program
Program name                  number           Form number
 
IBM Tivoli Performance        5724-R41         L-BMIR-6Y7SH2
 Analyzer V6.1

The program's LI will be available for review on the IBM Software License Agreement Web site

Limited warranty applies: Yes

Warranty: IBM warrants that when the program is used in the specified operating environment it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. Consult the IBM Software Support Guide for further information at

IBM will maintain this information for at least one year after the original licensee acquires the program ("Warranty Period").

Program technical support: Technical support of a program product will be available for a minimum of three years from the general availability date, as long as your Software Maintenance is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Maintenance also provides you with access to updates, releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

Money-back guarantee: If for any reason you are dissatisfied with the program and you are the original licensee, return it within 30 days from the invoice date, to the party (either IBM or its reseller) from whom you acquired it, for a refund.

  • For programs acquired under the IBM International Passport Advantage Agreement, this term applies only to your first acquisition of the program.

Copy and use on home/portable computer

Product name
 
IBM Tivoli Performance Analyzer V6.1          No

International Passport Agreement

Passport Advantage applies

Yes, and through the Passport Advantage Web site at

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Agreement for Acquisition of Software Maintenance

The IBM Agreement for Acquisition of Software Maintenance (Z125-6011) applies for maintenance and does not require customer signatures.

Yes, Software Maintenance is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and Technical Support are provided by the Software Maintenance offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Maintenance with each program license acquired. The initial period of Software Maintenance can be extended by the purchase of a renewal option, if available.

While your Software Maintenance is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Guide at

Software Maintenance does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage Web site at

Volume orders (IVO): No

iSeries™ Software Maintenance applies: No

Educational allowance available: Not applicable
 
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IBM Electronic Services

IBM Global Services has transformed its delivery of hardware and software support services to put you on the road to higher systems availability. IBM Electronic Services is a Web-enabled solution that provides you with an exclusive, no-additional-charge enhancement to the service and support available on the IBM eServer platform. These services provide the opportunity for greater system availability due to faster problem resolution and preemptive monitoring. IBM Electronic Services is comprised of two separate but complementary elements: IBM Electronic Services news page and IBM Electronic Service Agent™.

IBM Electronic Services news page provides you with a single Internet entry point that replaces the multiple entry points traditionally used by customers to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.

The IBM Electronic Service Agent is no-additional charge software that resides on your IBM eServer system. It is designed to proactively monitor events and transmit system inventory information to IBM on a periodic, customer-defined timetable. The IBM Electronic Service Agent tracks system inventory, hardware error logs, and performance information. If the server is under a current IBM maintenance service agreement or within the IBM warranty period, the Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to provide proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent will be made available to IBM service support representatives when they are helping answer your questions or diagnosing problems.

To learn how IBM Electronic Services can work for you, visit


 
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Prices

Information on charges is available at Web site

In the Electronic tools category, select the option for "Purchase/upgrade tools."

Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner. Additional information is also available at

Business Partner information

If you are an IBM Business Partner — Distributor for Workstation Software acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required. Copy the Web address below into the address field of your browser


 
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Order now

To order, contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

 Phone:      800-IBM-CALL (426-2255)
 Fax:        800-2IBM-FAX (242-6329)
 Internet:   callserv@ca.ibm.com
 Mail:       IBM Americas Call Centers
             Dept. Teleweb Customer Support, 9th floor
             105 Moatfield Drive
             North York, Ontario
             Canada M3B 3R1
 
 Reference:  SE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

 
Virtual Image Facility, iSeries, and Electronic Service Agent are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Passport Advantage, Tivoli, Notes, AIX, z/OS, OS/400, zSeries, DB2, SP2, eServer, POWERparallel, pSeries, OS/390, S/390, SystemPac, Lotus, and PartnerWorld are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Intel is a registered trademark of Intel Corporation.
 
Windows and Microsoft are trademarks of Microsoft Corporation.
 
UNIX is a registered trademark of the Open Company in the United States and other countries.
 
Linux is a trademark of Linus Torvalds in the United States, other countries or both.
 
Other company, product, and service names may be trademarks or service marks of others.

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