IBM Tivoli Composite Application Manager for Web Resources V6.2 is a powerful application resource management solution

IBM United States Software Announcement 207-095
May 8, 2007

 

 ENUS207095.PDF (80KB)

Table of contents   Document options  
TOC link At a glance TOC link Publications
TOC link Overview TOC link Technical information
TOC link Key prerequisites TOC link Software services
TOC link Planned availability dates TOC link Ordering information
TOC link Description TOC link Terms and conditions
TOC link Product positioning TOC link IBM Electronic Services
TOC link Education support TOC link Prices
TOC link Offering Information TOC link Order now
 
Printable version Printable version

 
At a glance

IBM Tivoli Composite Application Manager for Web Resources V6.2 helps:

  • Increase operational efficiency
    • Training is minimized because program expertise is not required.
    • Highly scalable and can help manage large environments.
    • Automated troubleshooting helps deliver fast time to resolution.
  • Achieve rapid return on investment
    • Quickly and easily deployed.
    • Heterogeneous environment support helps you manage a complex mix of tools.
  • Improve overall satisfaction
    • Helps detect application and service problems before they result in brownouts and blackouts
  • Enhance service visibility
    • Helps operators discern the service and business-level impact of events
    • Helps users prioritize response and improve service availability through cross-platform visibility and impact analysis capabilities
    • Helps provide real-time status of an application's health

For ordering, contact:

Your IBM representative or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).
 
Back topBack to top
 

Overview

IBM Tivoli® Composite Application Manager for Web Resources V6.2 is an enterprise scale, composite application management solution that is designed to help IT operations and administrators maintain availability of application resources. It can help monitor application and performance availability, identify problems, and isolate problems.

Key features:

  • Helps proactively monitor composite applications
  • Installs and configures quickly, usually in less than one hour
  • Provides real-time status on health of applications
  • Provides a dashboard view that indicates good, fair, and poor performance by application
  • Integrates with Tivoli Enterprise™ Portal (TEP), the same intuitive user interface used by IBM Tivoli Monitoring, to help quickly identify, isolate, and resolve application problems
  • Automates problem identification through customizable workspaces, automated threshold learning, and automated take-action situations to help deliver faster time to resolution

Benefits:

  • Increased IT operational efficiencies by helping to reduce the time and skill necessary to identify, isolate, and fix problems
  • Improved customer satisfaction via proactive monitoring of application health

 
Back topBack to top
 
Key prerequisites

Refer to the Software requirements section.
 
Back topBack to top
 

Planned availability dates
  • May 25, 2007: Electronic software delivery
  • June 15, 2007: Media and documentation

 
Back topBack to top
 
Description

IBM Tivoli Composite Application Manager for Web Resources V6.2 helps:

  • Discover application problems
  • Isolate whether the problem is related to the application resource or application code
  • Route code-level problems to the appropriate subject matter expert (SME) for diagnosis
  • Fix resource problems and automate actions to help prevent similar incidents

Supported platforms

IBM Tivoli Composite Application Manager for Web Resources V6.2 has two price points in support of specific server platforms:

  • Web servers with support for:
    • Apache
    • International Information Services (IIS)
    • iPlanet
  • Application servers with support for:
    • BEA WebLogic
    • JBoss
    • Oracle
    • SAP NetWeaver
    • Tomcat
    • WebSphere®

In addition to the platforms above, IBM Tivoli Composite Application Manager for Web Resources V6.2 provides workspaces for WebSphere Enterprise Service Bus (ESB), WebSphere Portal Server, WebSphere Process Server, Lotus® Workplace Server, and Java™ 2 Platform Standard Edition (J2SE) applications.

Integration with Tivoli Enterprise Portal (TEP)

IBM Tivoli Composite Application Manager for Web Resources V6.2 integrates with TEP through the bundling of IBM Tivoli Monitoring V6.1 infrastructure components. This can enable IBM Tivoli Composite Application Manager for Web Resources V6.2 to supply TEP with key business performance metrics for enhanced visualization and correlation within new workspaces and with other IBM Tivoli Monitoring V6.1 monitored systems. These systems include, but are not limited to, WebSphere MQ, operating systems, databases, and application environments such as Customer Relationship Management (CRM) and enterprise resource planning (ERP). MQ monitoring and database performance are especially critical systems that tightly couple to Java 2 Platform Enterprise Edition (J2EE) and affect composite application performance.

The power of TEP includes:

  • Threshold setting and correlation of events in the event console.
  • Customizable workspaces to include linking of workspaces according to your unique environment.
  • Expert advice, to help with quick problem determination, that can provide detailed description of problems and recommended recovery actions for each situation, customized to capture local SME knowledge or to link to your run books (process and procedures).
  • Automatic action to help fix resource problems. Out-of-the-box actions include start, stop, or pause the application server. In addition, actions can be created.
  • Capability to automate responses to specific events and scenarios.
  • View almost all in-flight J2EE transactions.
  • Real-time help to analyze problematic transactions, drill down into details, and share the information with other stakeholders using built-in interactive reporting.
  • Help in determining the location and root causes of application failures by correlating and profiling transactions across multiple subsystems.
  • Capability to help analyze resource consumption, perform trend or historical analysis, and plan for future growth.

Note: Licensees of IBM Tivoli Composite Application Manager for Web Resources V6.2 will receive a limited use, no-charge license of IBM Tivoli Monitoring V6.1 bundled with IBM Tivoli Composite Application Manager for Web Resources V6.2. This limited use license is available, at no charge, subject to use restrictions. You are not authorized to access or use in any manner certain components that are contained in these solution packages, including the monitoring agents (such as the operating system agents for Microsoft™ Windows™, UNIX®, UNIX Log, and i5/OS™) and the IBM Tivoli Universal Agent, unless you have paid for a license of IBM Tivoli Monitoring V6.1 and, if applicable, IBM Tivoli Monitoring Universal Agent. Refer to the License Information document for terms applicable to these programs.

Selected license move information

Licensees of IBM Tivoli Monitoring for Web Infrastructure V5.1 and IBM Tivoli Composite Application Manager for J2EE Operations V6.0, interested in moving to IBM Tivoli Composite Application Manager for Web Resources V6.2, should contact their IBM representative.

Tradeup information

If you acquire a license of IBM Tivoli Composite Application Manager for Web Resources V6.2, a tradeup is available from IBM Tivoli Composite Application Manager for Web Resources V6.2 (5724-S32) to the following products:

  • IBM Tivoli Composite Application Manager for J2EE V6.1 (5724-N95)
  • IBM Tivoli Composite Application Manager for WebSphere V6.1 (5724-L62)

For more information, contact your IBM representative.

Accessibility by people with disabilities

A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) can be requested via Web site

IPLA and subscription and support considerations

IPLA licenses can be transferred from one machine to another within, but not limited to an enterprise. You may aggregate the capacity for all the processors the product is operated on to achieve a more economic price. This will result in a single Proof of Entitlement (PoE). It is your responsibility to manage the distribution of Value Units within the limits of the entitlement of the product license.

Subscription and Support must cover the same capacity as the product license entitlement. Subscription and Support will be available in the country in which the agreement is made.
 
Back topBack to top
 

Product positioning

IBM Tivoli Composite Application Manager for Web Resources V6.2 is part of the IBM Tivoli Composite Application Manager family of solutions that offers a complete, integrated approach to help manage composite applications. In addition to help with resource monitoring provided by IBM Tivoli Composite Application Manager for Web Resources V6.2, the IBM Tivoli Composite Application Manager solution can provide help with application diagnostics and tracking of application transactions.

Following are key aspects to composite application management:

  • Monitor the health and throughput of application resources — solution includes IBM Tivoli Composite Application Manager for Web Resources
  • Understand the end-user experience — solutions include IBM Tivoli Composite Application Manager for Response Time Tracking and IBM Tivoli Composite Application Manager for Internet Service Monitoring
  • Track transactions to understand where the bottleneck is located — solutions include IBM Tivoli Composite Application Manager for Response Time Tracking and IBM Tivoli Composite Application Manager for SOA
  • Deep diagnosis to determine the root cause of the application problem — solutions include IBM Tivoli Composite Application Manager for J2EE, IBM Tivoli Composite Application Manager for WebSphere, and IBM Tivoli OMEGAMON® XE for Messaging

Availability of national languages

IBM Tivoli Composite Application Manager for Web Resources V6.2 is enabled for worldwide availability on the dates shown below.

Product description            Language        GA date
 
ITCAM for Web Resources        Multilingual    June 15, 2007
V6.2.0                         (French,
                               Korean,
                               Chinese —
                               Simplified,
                               Spanish,
                               Portuguese-Brazilian,
                               German,
                               Japanese,
                               Chinese —
                               Traditional,
                               English,
                               Italian)

Trademarks

 
Tivoli Enterprise and i5/OS are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Tivoli, WebSphere, Lotus, and OMEGAMON are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Microsoft and Windows are trademarks of Microsoft Corporation.
 
Java is a trademark of Sun Microsystems, Inc.
 
UNIX is a registered trademark of the Open Company in the United States and other countries.
 
Other company, product, and service names may be trademarks or service marks of others.

 
Back topBack to top
 
Education support

Comprehensive education for IBM Tivoli® products is offered through Worldwide Tivoli Education Delivery Services. A wide range of training options are available, including classes led by instructors, learning on demand, on-site training, and blended learning solutions.

For additional information, visit


 
Back topBack to top
 
Offering Information

Product information is available via the Offering Information Web site

Also, visit the Passport Advantage® Web site


 
Back topBack to top
 
Publications

The following softcopy publications are available in English on the planned availability date. Translated copies in Japanese, Korean, Simplified Chinese, Traditional Chinese, French, German, Italian, Spanish, and Brazilian Portuguese will be available on August 10, 2007. The softcopy publications can be downloaded from the following Web site

Publication title                      Order number
 
IBM Tivoli Composite Application       GC23-6184
 Manager for Web Resources:
 Community Edition Data Collector
 Installation Guide
IBM Tivoli Composite Application       GC23-6181
 Manager for Web Resources: J2EE
 Agent Installation Guide
IBM Tivoli Composite Application       GI11-8160
 Manager for Web Resources: J2EE
 Agent Problem Determination
 Guide
IBM Tivoli Composite Application       GC23-6179
 Manager for Web Resources: J2EE
 Data Collector Installation
 Guide
IBM Tivoli Composite Application       GC23-6185
 Manager for Web Resources: Quick
 Start Guide
IBM Tivoli Composite Application       GC23-6183
 Manager for Web Resources: Web
 Servers Agent Installation Guide
IBM Tivoli Composite Application       GI11-8162
 Manager for Web Resources: Web
 Servers Agent Problem
 Determination Guide
IBM Tivoli Composite Application       GC23-6182
 Manager for Web Resources:
 WebSphere® Agent Installation
 Guide
IBM Tivoli Composite Application       GI11-8161
 Manager for Web Resources:
 WebSphere Agent Problem
 Determination Guide
IBM Tivoli Composite Application       GC23-6180
 Manager for Web Resources:
 WebSphere Distributed Data
 Collector Installation Guide

Also, you can order through the Publications Center or contact your IBM representative.

The IBM Publications Center

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries.
 
Back topBack to top
 

Technical information

Specified operating environment

Hardware requirements

Hardware requirements in support of IBM Tivoli Composite Application Manager for WebSphere

IBM Tivoli Composite Application Manager for Web Resources V6.2 can support hardware capable of running on the operating systems listed for IBM Tivoli Composite Application Manager for WebSphere in the Software requirements section.

Hardware requirements in support of IBM Tivoli Composite Application Manager for J2EE

  • Disk space: Minimum 300 MB, recommended 500 MB
  • Common files: 250 MB
  • Java™ Virtual Machine (JVM): Minimum 40 MB (HP-UX needs 200 MB)
  • Application server: 1 MB to 10 MB

Central Processing Unit (CPU) and memory

Application server
name                   CPU                    Memory
 
BEA WebLogic           Minimum 1 GHz,         Minimum 512 MB,
                        recommended 1 GHz for  recommended 1,024 MB
                        RISC architectures
                        and 2 GHz for Intel®
                        architectures
JBoss                  Minimum 500 MHz,       Minimum 128 MB,
                        recommended 1 GHz      recommended 512 MB
Java 2 Platform        Minimum 1 GHz,         Minimum 256 MB,
 Standard Edition       recommended 1 GHz for  recommended 1 GB
 (J2SE)                 RISC architectures
                        and 2 GHz for Intel
 
                        architectures
Oracle                 300 MHz, or higher,        10g application
                        processor recommended      server: 512 MB,
                                                   recommended 1
                                                   GB, or higher
 
                                                   9i application
                                                   server: 256 MB,
                                                   recommended 512
                                                   MB, or higher
SAP NetWeaver          Minimum 1 GHz,         Minimum 1.5 GB,
                        recommended 1 GHz for  recommended 3 GB
                        RISC architectures
                        and 2 GHz for Intel
                        architectures
Tomcat                 Minimum 500 MHz,       Minimum 64 MB,
                        recommended 1 GHz for  recommended 256 MB
                        RISC architectures
                        and 1 GHz for Intel
                        architectures

Software requirements

Software requirements in support of IBM Tivoli Composite Application Manager for WebSphere

User interface supported browser platforms

  • Microsoft™ Internet Explorer 6.0, or later, on Windows™ 2000, Windows 2003, and Windows XP

GlueCode Java 2 Platform Enterprise Edition (J2EE) monitoring components supported platforms

Operating system levels must satisfy the patch levels required by the GlueCode in use. For more information, refer to

Platform               Windows                Linux(TM) on System x(TM)
 
WebSphere Community    Windows 2003 with      Red Hat Enterprise
Edition V1.0           Service Pack (SP) 1,   Linux (RHEL) 3.0,
                       Windows XP             RHEL 4.0.1, SUSE
                       Professional with SP2  Linux Enterprise
                                              Server (SLES) 9 with
                                              SP2, RFDC 5

Operating systems

All operating system levels must satisfy the patch levels required by IBM WebSphere Application Server. For more information, refer to

In the following three tables, 32 bit and 64 bit apply to all operating systems listed with the exception of Linux on System z™. For Linux on System z, 31 bit and 64 bit apply. Refer to the Notes for additional information.

Operating system       WAS V6.0.2             WAS V6.1
 
AIX(R) V5.2            x                      x
AIX V5.3               x                      x
Solaris 9 with patch   x                      x
 cluster dated June
 2004
Solaris 10             x                      x
HP-UX 11i V1           x                      x
HP-UX 11i V2 (11.23)   x                      x
 (refer to Note 2)
HP-UX 11i V2           x                      x
 (PA-RISC) (refer to
 Note 2)
HP-UX 11i V3 (IA64)    x                      x
 (refer to Note 2)
HP-UX 11i V3           x                      x
 (PA-RISC) (refer to
 Note 2)
Windows 2000 Server    x                      x
 and Advanced Server
 (refer to Note 3)
Windows 2003           x                      x
 Standard, Enterprise
 Server, and Data
 Center (refer to Note
 3)
Windows XP (refer to   x                      x
 Note 3)
RHEL 3 (Linux on x86,  x                      x
 Linux on POWER(TM), Linux
 on System z) (refer
 to Notes 4, 5, and 6)
RHEL 4 (Linux on x86,  x                      x
 Linux on POWER, Linux
 on System z) (refer
 to Notes 4, 5, and 6)
Red Flag Advanced      x                      x
 Server (RFAS) 4.1
 (Linux on x86) (refer
 to Note 4)
SLES 9 (Linux on x86   x                      x
 and Linux on POWER)
 (refer to Notes 4, 5,
 and 6)
SLES 10 (Linux on x86  x                      x
 and Linux on POWER)
 (refer to Notes 4, 5,
 and 6)
 
             WAS V5.1.0
             Base and                               WebSphere
             Network                                Portal
             Deployment                             V5.1.x,
             (ND), WAS                              V6.x
Operating    V5.1.1 Base  WAS V6.0.x   WAS V6.1     (refer to
system       and ND       Base and ND  Base and ND  Note 1)
 
 
 
AIX V5.2     x            x            x            x
AIX V5.3     x            x            x            x
Solaris 9    x            x            x            x
 with patch
 cluster
 dated June
 2004
Solaris 10                x            x
HP-UX 11i    x            x            x            x
 V1
HP-UX 11i    x            x            x            x
 V2 (11.23)
 (refer to
 Note 2)
HP-UX 11i    x            x            x            x
 V2
 (PA-RISC)
 (refer to
 Note 2)
HP-UX 11i    x            x            x            x
 V3 (IA64)
 (refer to
 Note 2)
HP-UX 11i    x            x            x            x
 V3
 (PA-RISC)
 (refer to
 Note 2)
Windows      x            x            x            x
 2000 Server
 and
 Advanced
 Server
 (refer to
 Note 3)
Windows      x            x            x            x
 2003
 Standard,
 Enterprise
 Server, and
 Data Center
 (refer to
 Note 3)
Windows XP                x            x            x
 (refer to
 Note 3)
RHEL 3       x            x            x            x
 (Linux on
 x86, Linux
 on POWER,
 Linux on
 System z)
 (refer to
 Notes 4, 5,
 and 6)
RHEL 4       x            x            x            x
 (Linux on
 x86, Linux
 on POWER,
 Linux on
 System z)
 (refer to
 Notes 4, 5,
 and 6)
SLES 9       x            x            x            x
 (Linux on
 x86, Linux
 on POWER,
 Linux on
 System z)
 (refer to
 Notes 4, 5,
 and 6)
SLES 10      x            x            x            x
 (Linux on
 x86, Linux
 on POWER,
 Linux on
 System z)
 (refer to
 Notes 4, 5,
 and 6)
RFAS 4.0     x
 (Linux on
 x86) (refer
 to Note 4)
RFAS 4.1                  x            x
 (Linux on
 x86) (refer
 to Note 4)
 
                                                   WebSphere
                 WebSphere        IBM Workplace    Enterprise
Operating        Process Server   Collaboration    Service Bus
system           V6.0, V6.0.1     Services V2.6.x  (ESB) V6.0.1
 
AIX V5.2         x                x                x
AIX V5.3         x                x                x
Solaris 9 with   x                x                x
 patch cluster
 dated June 2004
Solaris 10                                         x
HP-UX 11i V1     x                                 x
HP-UX 11i V2     x                                 x
 (11.23) (refer
 to Note 2)
HP-UX 11i V2     x                                 x
 (PA-RISC)
 (refer to Note
 2)
HP-UX 11i V3     x                                 x
 (IA64) (refer
 to Note 2)
HP-UX 11i V3     x                                 x
 (PA-RISC)
 (refer to Note
 2)
Windows 2000     x                x                x
 Server and
 Advanced Server
 (refer to Note
 3)
Windows 2003     x                x                x
 Standard,
 Enterprise
 Server, and
 Data Center
 (refer to Note
 3)
Windows XP       x                                 x
 (refer to Note
 
 3)
RHEL 3 (Linux    x                x                x
 on x86, Linux
 on POWER, Linux
 on System z)
 (refer to Notes
 4, 5, and 6)
RHEL 4 (Linux    x                                 x
 on x86, Linux
 on POWER, Linux
 on System z)
 (refer to Notes
 4, 5, and 6)
SLES 9 (Linux    x                                 x
 on x86, Linux
 on POWER, Linux
 on System z)
 (refer to Notes
 4, 5, and 6)
SLES 10 (Linux   x                                 x
 on x86, Linux
 on POWER, Linux
 on System z)
 (refer to Notes
 4, 5, and 6)
RFAS 4.0 (Linux  x
 on x86) (refer
 to Note 4)
RFAS 4.1 (Linux                                    x
 on x86) (refer
 to Note 4)

WAS = WebSphere Application Server

Notes:

  1. WebSphere Portal V5.1.x covers V5.1, V5.1.0.1, and V5.1.0.2; and Portal servers running on WebSphere Application Server V5.1.1.1 and WebSphere Application Server V6.0.x.
  2. While HP-UX on PA-RISC supports 64-bit architecture, WebSphere Application Server only runs as 32 bit.
  3. 64-bit Windows support only applies to AMD64 and EM64/T architecture and does not include Itanium.
  4. 64-bit Linux support on the Intel platform only applies to AMD64 and EM64/T architecture and does not include Itanium.
  5. Linux on POWER is Linux on POWER PC architecture. Linux on POWER includes both Linux on System p™ hardware and Linux on System i™ hardware. There is only a single set of binaries that support both System p and System i platforms.
  6. Linux on System z refers to the Linux running on S/390® and System z hardware.

Tivoli Enterprise™ Monitoring Agent requirements

  1. Tivoli Enterprise Monitoring Agent platform support is contingent on availability of prerequisites and dependent software, such as WebSphere Application Server, DB2®, WebSphere MQ, and IBM Tivoli Monitoring. For more information, refer to

  2. Tivoli Enterprise Monitoring Agent will be supported only on WebSphere platforms.
  3. Tivoli Enterprise Monitoring Agent will be supported on all WebSphere platforms as IBM Tivoli Composite Application Manager for WebSphere only on the operating systems listed below.
  4. Tivoli Enterprise Monitoring Agent operating system and WebSphere support is a subset of IBM Tivoli Composite Application Manager for WebSphere.
  5. Tivoli Enterprise Monitoring Agent will not be supported on OS/400®.
  6. Support for 64 bit will be based on IBM Tivoli Monitoring's support of 64-bit platforms.
  7. Tivoli Enterprise Monitoring Agent supported platforms:
    • AIX V5.2 or V5.3 — 32 bit and 64 bit
    • Solaris 9 or 10 — 32 bit and 64 bit
    • HP-UX PA-RISC 11i V1, 11i V2 (11.23 and PA-RISC), 11i V3 (PA-RISC and IA64) — 32 bit and 64 bit
    • Windows 2000 Server and Advanced Server with SP4 — 32 bit and 64 bit (AMD64 and EM64/T only)
    • Windows 2003 Standard, Enterprise Server, and Data Center — 32 bit and 64 bit (AMD64 and EM64/T only)
    • RHEL 3.0 Linux on System i and Linux on System p — 32 bit and 64 bit
    • RHEL 4.0 Linux on System i and Linux on System p — 32 bit and 64 bit
    • RHEL 4.0 Linux on System z — 31 bit and 64 bit
    • RHEL 4.0 Linux on System x — 32 bit and 64 bit (AMD64 and EM64/T only)
    • SLES 8 or 9 on System i and Linux on System p — 32 bit and 64 bit
    • SLES 9 Linux on System z — 31 bit and 64 bit

Additional information

  • Platform support is contingent on availability of the prerequisite and dependent software, such a WebSphere Application Server, DB2, WebSphere MQ, and IBM Tivoli Monitoring.
  • All operating system levels must satisfy the patch levels required by the WebSphere Application Server in use.
  • All Java Development Kit (JDK) versions are driven by the WebSphere Application Server in use.

Software requirements in support of IBM Tivoli Composite Application Manager for J2EE

Operating systems for the application servers

Applica-
tion
server   Operating Operating Operating Operating Operating Operating
name     system    system    system    system    system    system
         AIX       Solaris   HP        Windows   Linux     Linux
          (refer                                  on       on
          to Note                                 System   System
          1)                                      x        p
Apache   V5.2,     9 SPARC   11iV1     Windows   RHEL      Not
 2.2      V5.3      (32 bit   (11.11)   2003      4.0 (32   applica-
                    and 64    (64       Server    bit and   ble (NA)
                    bit       bit)      Enter-    64 bit)
                    with                prise     (kernel
                    patch               Edition   2.6),
                    cluster             (EE)      SLES 9
                    later               with      (32 bit
                    than                SP1 (32   and 64
                    June                bit and   bit)
                    2004,               64 bit)   (kernel
                    10                  and       2.6)
                    SPARC               latest
                    (64                 security
                    bit)                patches
JBoss    V5.2,     9 SPARC   11iV1     Windows   RHEL      NA
 3.2.8    V5. 3     (32 bit   (11.11)   2003      4.0 (32
 and                and 64    (64       Server    bit and
 4.0.3              bit)      bit)      EE with   64 bit)
 with               with                SP1 (32   (kernel
 SP1                patch               bit and   2.6),
                    cluster             64 bit)   SLES 9
                    later               and       (32 bit
                    than                latest    and 64
                    June                securit   bit)
                    2004,               patches   (kernel
                    10                            2.6)
                    SPARC
                    (64
                    bit)
J2SE     V5.2,     9 SPAR C  11iV1     Windows   RHEL      RHEL
          V5.3      (32 bit   (11.11),  2000      3.0       3.0,
                    and 64    11iV2     Profes-   with      RHEL
                    bit)      (11.23)   sional    update    4.0
                    with      (64       Server/   6 (32     (64
                    patch     bit)      Advanced  bit)      bit)
                    cluster             Server    (kernel   (kernel
                    later               with      2.4.x)    2.6),
                    than                SP4 (32   or RHEL   SLES 9
                    June                bit)      4.0 (32   (64
                    2004,               and       bit and   bit)
                    10                  latest    64 bit)   (kernel
                    SPARC               security  (kernel   2.6),
                    (64                 patches,  2.6),     SLES
                    bit)                Windows   SLES 9    10
                                        2003      (32 bit
                                        Server    and 64
                                        EE with   bit)
                                        SP1 (32   (kernel
                                        bit and   2.6) or
                                        64 bit)   SLES
                                        and       10,
                                        latest    RFAS
                                        security  4.0 or
                                        patches   4.1
IIS Web  NA        NA        NA        Windows   NA        NA
 Server                                 2003
 5.1 and                                Server
 6.0                                    EE with
                                        SP4 (32
                                        bit and
                                        64 bit)
                                        and
                                        latest
                                        security
                                        patches,
                                        Windows
                                        XP
                                        Professional
                                        with
                                        SP1 (32
                                        bit and
                                        64 bit)
                                        and
                                        latest
                                        security
                                        patches
Oracle   V5.2,     9 SPARC   11iV1     Windows   RHEL      NA
 10g      V5.3      (32 bit   (11.11)   2003      3.0
 (10.1.2)           and 64    (64       Server    with
                    bit)      bit)      EE with   update
                    with                SP4 (32   6 (32
                    patch               bit and   bit)
                    cluster             64 bit)   (kernel
                    later               and       2.4.x),
                    than                latest    RHEL
                    June                security  4.0 (32
                    2004,               patches,  bit and
                    10                  Windows   64 bit)
                    SPARC               XP        (kernel
                    (64                 Profes.   2.6),
                    bit)                with      SLES 9
                                        SP1, or   (32 bit
                                        later     and 64
                                        (32 bit   bit)
                                        and 64    (kernel
                                        bit)      2.6)
                                        and
                                        latest
                                        security
                                        patches
Oracle   AIX       8 SPARC   11iV1     Windows   RHEL      NA
 9i       V5.1      (32 bit   (11.11)   2003      2.1 (32
 (9.0.3)            and 64    (64       Server    bit)
                    bit)      bit)      EE with   (kernel
                    with                SP4 (32   2.2.x)
                    patch               bit and
                    cluster             64 bit)
                    later               and
                    than                latest
                    June                security
                    2004                patches,
                                        Windows
                                        XP
                                        Professional
                                        with
                                        SP1, or
                                        later
                                        (32 bit
                                        and 64
                                        bit)
                                        and
                                        latest
                                        security
                                        patches
SAP      V5.2,     9 SPARC   11iV1     Windows   RHEL      RHEL 4
 NetWeaver V5.3     (32 bit   (11.11    2003      3.0       (64
 2004               and 64    (64       Server    with      bit)
 SR1                bit)      bit)      EE with   update    (kernel
                    with                SP1 (32   6 (32     2.6),
                    patch               bit and   bit)      SLES 9
                    cluster             64 bit)   (kernel   (64
                    later               and       2.4.x),   bit)
                    than                latest    RHEL      (kernel
                    June                security  4.0 (32   2.6)
                    2004,               patches   bit and
                    10                            64 bit)
                    SPARC                         (kernel
                    (64                           2.6),
                    bit)                          SLES 9
                                                  (32 bit
                                                  and 64
                                                  bit)
                                                  (kernel
                                                  2.6)
Sun      V5.2      9 SPARC   11iV1     Windows   RHEL      NA
 Java               (32 bit   (11.11)   2003      3.0
 System             and 64    (64       Server    with
 Web                bit)      bit)      EE with   update
 Server             with                SP 1      6 (32
 6.1                patch               (32 bit   bit)
                    cluster             and 64    (kernel
                    later               bit)      2.4.x)
                    than                and
                    June                latest
                    2004                security
                                        patches,
                                        Windows
                                        XP
                                        Professional
                                        with SP
                                        1, or
                                        later
                                        (32 bit
                                        and 64
                                        bit)
                                        and
                                        latest
                                        security
                                        patches
Tomcat   V5.2,     9 SPARC   11iV1     Windows   RHEL      NA
 5.0.28,  V5.3      (32 bit   (11.11)   2003      4.0 (32
 5.5.12             and 64    (64       Server    bit and
                    bit)      bit)      EE with   64 bit)
                    with                SP 1      (kernel
                    patch               (32 bit   2.6),
                    cluster             and 64    SLES 9
                    later               bit)      (32 bit
                    than                and       and 64
                    June                latest    bit)
                    2004,               security  (kernel
                    10                  patches   2.6)
                    SPARC
                    (64
                    bit)
Web-     NA        NA        NA        Windows   RHEL      NA
 Sphere                                 2003      3.0
 Community                              Server    with
 Edition                                EE with   update
 V1.0                                   SP1 (32   6 (32
 V1.0                                   bit and   bit)
                                        64 bit)   (kernel
                                        and       2.4.x),
                                        latest    RHEL
                                        security  4.0.1
                                        patches,  (32 bit
                                        Windows   and 64
                                        XP        bit)
                                        Professi  (kernel
                                        with SP   2.6),
                                        1, or     SLES 9
                                        later     (32 bit
                                        (32 bit   and 64
                                        and 64    bit)
                                        bit)      (kernel
                                        and       2.6),
                                        latest    RFDC 5
                                        security
                                        patches
BEA      V5.2,     9 SPARC   11iV1     Windows   RHEL      NA
 WebLogic V5.3      (32 bit   (11.11),  2000      3.0
 8.1                and 64    11iV2     Profes-   with
 with               bit)      (11.23)   sional    update
 SP5                with      (64       Server/   6 (32
                    patch     bit)      Advanced  bit)
                    cluster             Server    (kernel
                    later               with SP   2.4.x),
                    than                4 (32     RHEL
                    June                bit)      4.0 (32
                    2004,               and       bit and
                    10                  latest    64 bit)
                    SPARC               security  (kernel
                    (64                 patches,  2.6),
                    bit)                Windows   SLES 9
                                        2003      (32 bit
                                        Server    and 64
                                        EE with   bit)
                                        SP 1      (kernel
                                        (32 bit   2.6)
                                        and 64
                                        bit)
                                        and
                                        latest
                                        security
                                        patches,
                                        Windows
                                        XP
                                        Professional
                                        with
                                        SP1, or
                                        later
                                        (32 bit
                                        and 64
                                        bit)
                                        and
                                        latest
                                        security
                                        patches
BEA      NA        9 SPARC   11iV1     Windows   RHEL      NA
 WebLogic           (32 bit   (11.11),  2000      3.0
 Server             and 64    11iV2     Profes-   with
 9.1                bit)      (11.23)   sional    update
                    with      (64       Server    6 (32
                    patch     bit)      Advanced  bit)
                     cluster            Server    (kernel
                    later               with      2.4.x),
                    than                SP4 (32   RHEL
                    June                bit)      4.0 (32
                    2004,               and       bit and
                    10                  latest    64 bit)
                    SPARC               security  (kernel
                    (64                 patches,  2.6),
                    bit)                Windows   SLES 9
                                        2003      (32 bit
                                        Server    and 64
                                        EE with   bit)
                                        SP1 (32   (kernel
                                        bit and   2.6)
                                        64 bit)
                                        and
                                        latest
                                        security
                                        patches,
                                        Windows
                                        XP
                                        Professional
                                        with
                                        SP1, or
                                        later
                                        (32 bit
                                        and 64
                                        bit)
                                        and
                                        latest
                                        security
                                        patches

Note 1: For Java Development Kit (JDK) 1.5 specifically, AIX V5.2 maintenance level 7 or AIX V5.3 maintenance level 3 are required

Planning information

Software Maintenance is included with licenses purchased through Passport Advantage and Passport Advantage Express. Installation and technical support is provided by the Software Maintenance offering of the IBM International Passport Advantage Agreement. This fee service enhances your productivity, with voice and electronic access into IBM support organizations.

Packaging

IBM Tivoli Composite Application Manager for Web Resources V6.2 is distributed with:

  • International Program License Agreement (Z125-3301)
  • License Information document (electronic)
  • CD-ROM
  • Publications: (refer to the Publications section)

Security, auditability, and control

IBM Tivoli Composite Application Manager for Web Resources V6.2 uses the security and auditability features of the operating system software.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
 
Back topBack to top
 

Software services

IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an unmatched portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support any critical business need.

To learn more about IBM Software Services or to contact a Software Services sales specialist, visit

To locate an IBM Business Partner, visit

IBM Tivoli Enhanced Value-Based Pricing terminology

IBM Tivoli Enhanced Value-Based Pricing: IBM Tivoli software products are priced using IBM Tivoli Enhanced Value-Based Pricing. The Enhanced Value-Based Pricing system is based upon the IBM Tivoli Environment-Managed Licensing Model, which uses a managed-environment approach — whereby price is determined by what is managed rather than the number and type of product components installed.

For example, all servers monitored with IBM Tivoli's monitoring product (IBM Tivoli Monitoring) require entitlements sufficient for those servers. Other IBM Tivoli products may manage clients, client devices, agents, network nodes, users, or other items, and are licensed and priced accordingly.

Unlike typical systems management licensing models that require entitlements of specific software components to specific systems, the IBM Tivoli Environment-Managed Licensing Model provides you with the flexibility to deploy IBM Tivoli software products within its environment in a manner that can address and respond to your evolving architecture. That is, as the architecture of your environment changes, your implementation of IBM Tivoli software can be altered, as needed, without affecting your license requirements (as long as you do not exceed your entitlements to the software).

Under Enhanced Value-Based Pricing, licensing and pricing of server-oriented applications are determined based upon the server's use in your environment. Typically, such applications are licensed and priced in a manner that corresponds to each installed and activated processor of the server managed by the IBM Tivoli application to help correlate price to value, while offering a simple solution.

Where a server is physically partitioned, this approach is modified. This partitioning technique is the approach used with systems that have either multiple cards or multiple frames, each of which can be configured independently. For servers capable of physical partitioning (for example, IBM System p Scalable POWERparallel® Systems servers, Sun Ultra servers, and HP Superdome servers), an entitlement is required for each processor in the physical partition being managed by the IBM Tivoli application. For example, assume that a server has 24 processors installed in aggregate. If this server is not partitioned, entitlements are required for all 24 processors. If, however, it is physically partitioned into three partitions each containing eight processors, and IBM Tivoli products were managing only one of the three partitions, then entitlements would be required for the eight processors on the physical partition managed by the IBM Tivoli application.

For servers with virtual or logical partitions, entitlements are required for all installed and activated processors on the server. For each IBM Tivoli application managing a clustered environment, licensing is based on the cumulative number of installed and activated processors on each server in the cluster for each IBM Tivoli application managing the cluster. Where the cluster includes physically partitioned servers, the considerations described above concerning physically partitioned servers apply as well.

Enhanced Value-Based Pricing recognizes the convergence of RISC and UNIX®, and Microsoft Windows and Intel technologies, in order to simplify your licensing requirements, and to provide a smoother, more scalable model. Pricing and licensing does not differentiate between non-System z server platforms or operating systems. For some products, this platform neutrality extends to System z and other host servers as well.

IBM Tivoli Enhanced Value-Based Pricing terminology definitions

IBM Integrated Facility for Linux (IFL)

This optional facility enables additional processing capacity exclusively for Linux workload, with no effect on the model designation of a System z or OS/390® server. Consequently, executing Linux workload on the IFL will not, in most cases, result in any increased IBM software charges for z/OS®, OS/390, VM, VSE, or TPF operating systems/applications. There is, as indicated, a charge associated with the IFL, and there may also be a charge for applications that run on the IFL. The IFL may be dedicated to a single Linux-mode logical partition or it may be shared by multiple Linux-mode logical partitions. Installations should note that the Linux workspace enabled by this facility will not support any of the S/390 traditional operating systems (OS/390, TPF, VSE, or VM). Only Linux applications or Linux operating in conjunction with the Virtual Image Facility™, an environment that operates within a logical partition or in native S/390 mode and provides the capability to create multiple Linux images, is supported by the IBM IFL.

Partitions

A server's resources (CPU, memory, I/O, interconnects and buses) may be divided according to the needs of the applications running on the server. This partitioning can be implemented with physical boundaries (Physical Partitions) or logical boundaries (Logical Partitions).

Physical Partitions are defined by a collection of processors dedicated to a workload and can be used with systems that have either multiple cards or multiple frames, each of which can be configured independently. In this method, the partitions are divided along hardware boundaries and processors, and the I/O boards, memory, and interconnects are not shared.

Logical Partitions are defined by software rather than hardware and allocate a pool of processing resources to a collection of workloads. These partitions, while separated by software boundaries, share hardware components and run in one or more physical partitions.

Processor (per processor charging under full capacity)

In full capacity charging, Proofs of Entitlement (PoEs) must be acquired for all activated processors (available for use) that are on the server where the program or a component of the program is run.

Notes:

  1. IBM defines a physical processor in a computer as a functional unit that interprets and executes instructions. A physical processor consists of at least an instruction control unit and one or more arithmetic and logic units.
  2. Multicore technology allows two or more processors (commonly called cores) to be active on a single silicon chip. With multicore technology, IBM considers each core to be a physical processor. For example, in a dual-core chip, there are two physical processors residing on the single silicon chip.
  3. In the IBM System z IFL environment, each IFL engine is considered a single physical processor.
  4. Threading, a technique that makes a single processor seem to perform as two or more, does not affect the count of physical processors.
  5. Where blade technology is employed, each blade is considered a separate server and charging is based upon the total number of processors on the blade on which the program is run.
  6. When a server is shipped with six processors, but two of them are inactive, four processors are active for the customer.
  7. Not all processors require the same number of Value Unit entitlements. To determine the number of Value Unit entitlements required, refer to the processor value unit conversion table on the Passport Advantage Web site

Managed processor (charging under full capacity in the managed environment)

Charges are based on the active processors on the machines in the computing environment affiliated with the program rather than on the server where the program is run. The managed processors which require PoEs are defined in the License Information's program unique terms.

Notes:

  1. IBM defines a physical processor in a computer as a functional unit that interprets and executes instructions. A physical processor consists of at least an instruction control unit and one or more arithmetic and logic units.
  2. Multicore technology allows two or more processors (commonly called cores) to be active on a single silicon chip. With multicore technology, IBM considers each core to be a physical processor. For example, in a dual-core chip, there are two physical processors residing on the single silicon chip.
  3. The program may not run on some or all of the processors for which PoEs are required for the program's valuation method.
  4. In the IBM System z IFL environment, each IFL engine is considered a single physical processor.
  5. Threading, a technique that makes a single processor seem to perform as two or more, does not affect the count of physical processors.
  6. Where blade technology is employed, each blade is considered a separate server and charging is based upon the total number of processors on the blades with which the program is affiliated.
  7. Not all processors require the same number of Value Unit entitlements. To determine the number of Value Unit entitlements required, refer to the processor value unit conversion table on the Passport Advantage Web site

Server

A server is a computer system that executes requested procedures, commands, or applications to one or more users and/or client devices over a network. A PoE must be obtained for each server on which the program, or a component of the program, is run or for each server managed by the program. Where blade technology is employed, each blade is considered a separate server.

Standby or backup systems

For programs running or resident on backup machines, IBM defines three types of situations: cold, warm, and hot. In the cold and warm situations, a separate entitlement for the copy on the backup machine is normally not required and typically no additional charge applies. In a hot backup situation, the customer needs to acquire another license or entitlements sufficient for that server. All programs running in backup mode must be solely under the customer's control, even if they are running at another enterprise's location.

As a practice, the following are definitions and allowable actions concerning the copy of the program used for backup purposes.

Cold

A copy of the program may reside, for backup purposes, on a machine as long as the program is not started. There is no additional charge for this copy.

Warm

A copy of the program may reside for backup purposes on a machine and is started, but is idling, and is not doing any work of any kind. There is no additional charge for this copy.

Hot

A copy of the program may reside for backup purposes on a machine, is started, and is doing work. The customer must acquire a license or entitlements for this copy and there will generally be an additional charge.

Doing work, includes, for example, production, development, program maintenance, and testing. It also could include other activities such as mirroring of transactions, updating of files, synchronization of programs, data or other resources (for example, active linking with another machine, program, database, or other resource, and so on), or any activity or configurations that would allow an active hot switch or other synchronized switch over between programs, databases, or other resources to occur.

In the case of a program or system configuration that is designed to support a high availability environment by using various techniques (for example, duplexing, mirroring of files or transactions, maintaining a heartbeat, active linking with another machine, program, database, or other resource, and so on), the program is considered to be doing work in the hot situation and a license or entitlement must be purchased.

Value Units

A Value Unit is a pricing charge metric for program license entitlements that is based upon the quantity of a specific designated measurement used for a given program. Each program has a designated measurement. The most commonly used designated measurements are processor cores and MSUs. However, for select programs, there are other designated measurements such as servers, users, client devices, and messages. The number of Value Unit entitlements required for your specific implementation of the given program must be obtained from a conversion table associated with the program. You must obtain a PoE for the appropriate number of Value Unit entitlements for your implementation. The Value Unit entitlements of a given program cannot be exchanged, interchanged, or aggregated with Value Unit entitlements of another program. Whenever the designated measurement is a processor core, not all processors require the same number of Value Unit entitlements. To determine the number of Value Unit entitlements required, refer to the processor Value Unit conversion table on the Passport Advantage Web site

Product Web site

A complete list of IBM Tivoli products is available at Web site

Licensing Web site

IBM Tivoli product licensing documents are available at Web site

Passport Advantage: Through the Passport Advantage Agreement, customers may receive discounted pricing based on their total volume of eligible products, across all IBM brands, acquired worldwide. The volume is measured by determining the total Passport Advantage points value of the applicable acquisitions. Passport Advantage points are only used for calculating the entitled Passport Advantage discount.

To determine the required Tivoli product configuration under Passport Advantage, the Tivoli Enhanced Value-Based Pricing Model applies. The customer's environment is evaluated on a per-product basis.

Use the following two-step process to determine the total Passport Advantage points value:

  1. Analyze the customer environment to determine the number of Tivoli Management Points or other charge unit for a product. The quantity of each product's part numbers to be ordered is determined by that analysis.
  2. Order the Passport Advantage part numbers. A Passport Advantage point value, which is the same worldwide for a specific part number regardless of where the order is placed, is assigned to each Tivoli product part number. The Passport Advantage point value for the applicable part number multiplied by the quantity for that part number will determine the Passport Advantage points for that Tivoli product part number. The sum of these Passport Advantage points determines the Passport Advantage point value of the applicable Tivoli product authorizations which then may be aggregated with the point value of other applicable Passport Advantage product acquisitions to determine the total "Passport Advantage points value."

The discounted pricing available through Passport Advantage is expressed in the form of Suggested Volume Prices (SVPs), which vary depending on the SVP level. Each SVP level is assigned a minimum total Passport Advantage point value, which must be achieved, in order to qualify for that SVP level.

Media packs and documentation packs do not carry Passport Advantage points and are not eligible for SVP discounting.

For additional information on Passport Advantage, refer to the following Web site

The following Passport Advantage part number categories may be orderable:

  • License and Software Maintenance 12 Months — this is the product authorization with maintenance to the first anniversary date.
  • Annual Software Maintenance Renewal — this is the maintenance renewal for one anniversary that applies when a customer renews their existing coverage period prior to the anniversary date at which it expires.
  • Software Maintenance Reinstatement 12 Months — this is for customers who have allowed their Software Maintenance to expire, and later wish to reinstate their Software Maintenance.
  • Media packs — these are the physical media, such as CD-ROMs, that deliver the product's code.
  • Documentation packs — these contain printed documentation such as the User's Guide and Release Notes.

Pricing example: The following example is provided to illustrate the customer's licensing requirements.

References to processor-based licensing do not represent the actual number of entitlements required. Entitlement requirements are Value Unit-based, with the exception of IBM Tivoli Storage Manager . Processors referenced in this example represent the designated measurement on which the required number of Value Units entitlements will be calculated. The number of Value Units required per processor will depend on the processor type. For more information, refer to the Value Unit definition in IBM Tivoli Enhanced Value-Based Pricing terminology definitions. To determine the number of Value Unit entitlements required per processor, refer to the processor Value Unit conversion table on the Passport Advantage Web site

References to all other non-processor metrics do represent the actual number of entitlements required, unless other designated measurements are referenced or unless otherwise specified.

The pricing example below should be used to determine required license entitlements for IBM Tivoli Composite Application Manager for Web Resources V6.2, which is licensed by the managed processor.

IBM Tivoli Composite Application Manager for Web Resources V6.2

The customer's overall core environment includes:

  • Twenty uniprocessors
  • Sixty-five 2-way servers
  • Twelve 4-way servers
  • One 8-way server
  • One 12-way server with two virtual or logical partitions
  • One 14-way server
  • One 16-way Sun Ultra server with two 8-way physical partitions (only one of which is managed by Tivoli applications)
  • One 24-way server
  • One z800 server with two IFLs running Linux

The customer wants to manage the applicable distributed server environment, which requires Value Unit entitlements associated with 266 processors.

                       Quantity in customer   Processors to be
Systems managed        environment            licensed
 
Uniprocessor           20                      20
2-way                  65                     130
4-way                  12                      48
8-way                   1                       8
12-way (two logical     1                      12
 partitions)
14-way                  1                      14
16-way (two physical    1                       8
 partitions, one of
 which is managed by
 Tivoli applications)
24-way                  1                      24
z800 server with two    1                       2
 IFLs
Total processors to                           266
 be licensed

 
Back topBack to top
 
Ordering information

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Product information

 
                                                    Product
Licensed function title             Product group   category
 
IBM Tivoli Composite Application    Application     IBM Tivoli
 Manager for Web Resources           Management      Composite
                                                     Application
                                                     Manager
IBM Tivoli Composite Application    Application     IBM Tivoli
 Manager for Web Resources           Management      Composite
                                                     Application
                                                     Manager
 
                                      PID        Charge unit
Program name                          number     description
 
IBM Tivoli Composite Application      5724-S32   Value Unit
 Manager for Web Resources
IBM Tivoli Composite Application      5724-S32   Processor Day
 Manager for Web Resources
IBM Tivoli Composite Application      5724-S32   Processor Day
 Manager for Web Resources
IBM Tivoli Composite Application      5724-S32   Value Unit
 Manager for Web Resources

Passport Advantage customer: Media pack entitlement details

Customers with active Maintenance or subscription for the products listed below are entitled to receive the corresponding media pack.

Entitled maintenance   Media packs
offerings description  description            Part number
 
5724-S32 Tivoli        IBM Tivoli Composite   BJ0KHML
Composite Application  Application Manager
Manager for Web        for Web Resources
Resources Value Unit   V6.2.0 Multiplatform
                       Multilingual

New licensees: Orders for new licenses will be accepted now. Shipment will begin on the planned availability date.

Basic license

Ordering information for Passport Advantage: Passport Advantage allows you to have a common anniversary date for Software Maintenance renewals, which can simplify management and budgeting for eligible new versions and releases (and related technical support) for your covered products. The anniversary date, established at the start of your Passport Advantage Agreement, will remain unchanged while your Passport Advantage Agreement remains in effect. New software purchases will initially include twelve full months of maintenance coverage. Maintenance in the second year (the first year of renewal) can be prorated to be coterminous with your common anniversary date. Thereafter, all software maintenance will renew at the common anniversary date and include twelve full months of maintenance.

Refer to the IBM International Passport Advantage Agreement and to the IBM Software Maintenance Handbook for specific terms relating to, and a more complete description of, technical support provided through Software Maintenance.

Tradeup ordering information

A tradeup is available from IBM Tivoli Composite Application Manager for Web Resources V6.2 (5724-S32) to the following products:

  • IBM Tivoli Composite Application Manager for J2EE V6.1 (5724-N95)
  • IBM Tivoli Composite Application Manager for WebSphere V6.1 (5724-L62)

To order, specify the applicable Passport Advantage tradeup part number from the following table.

Tradeup part number description       Part number
 
IBM Tivoli Composite Application      D612TLL
 Manager for J2EE Value Unit from
 IBM Tivoli Composite Application
 Manager for Web Resources Value
 Unit
IBM Tivoli Composite Application      D612SLL
 Manager for J2EE Value Unit for
 Linux on z from IBM Tivoli
 Composite Application Manager
 for Web Resources Value Unit
IBM Tivoli Composite Application      D6133LL
 Manager for WebSphere Value Unit
 from IBM Tivoli Composite
 Application Manager for Web
 Resources Value Unit
IBM Tivoli Composite Application      D6132LL
 Manager for WebSphere Value Unit
 for Linux on z from IBM Tivoli
 Composite Application Manager
 for WebSphere Value Unit

General ordering information

The quantity to be specified for the Passport Advantage part numbers in the following table is per number of required Value Units. To order for Passport Advantage, specify the desired part number and quantity.

Passport Advantage program licenses

IBM Tivoli Composite Application Manager for Web Resources

Part description                      Part number
 
IBM Tivoli Composite Application
 Manager for Web Resources
ITCAM for Web Resources Appl          D6118LL
 Srvr Value Unit License & SW
 Maint 12 Months
ITCAM for Web Resources Appl          E03TALL
 Srvr Value Unit SW Maint Annual
 Renewal
ITCAM for Web Resources Appl          D6119LL
 Srvr Value Unit SW Maint
 Reinstatement 12 Mont
 
IBM Tivoli Composite Application
 Manager for Web Resources
ITCAM for Web Resources Web Srvr      D6116LL
 Value Unit License & SW Maint 12
 Months
ITCAM for Web Resources Web Srvr      E03T9LL
 Value Unit SW Maint Annual
 Renewal
ITCAM for Web Resources Web Srvr      D6117LL
 Value Unit SW Maint
 Reinstatement 12 Mont

To order a media pack for Passport Advantage, specify the part number in the desired quantity from the following table:

Description                           Part number
 
IBM Tivoli Composite Application      BJ0KHML
Manager for Web Resources V6.2

IBM Tivoli Composite Application Manager for Web Resources V6.2 is also available via Web download from Passport Advantage.

On/Off Capacity on Demand

IBM Tivoli Composite Application Manager for Web Resources

                                                         Part
Part description                                         number
 
ITCAM for Web Resources Appl Srvr Processor Day Per      D611FLL
Use-Day OOCoD
 
ITCAM for Web Resources Web Srvr Processor Day Per       D611ELL
Use-Day OOCoD

 
Back topBack to top
 
Terms and conditions

The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement and the IBM Agreement for Acquisition of Software Maintenance.

Licensing: IBM International Program License Agreement including the License Information document and PoE govern your use of the program. PoEs are required for all authorized use.

Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

This software license includes Software Maintenance, previously referred to as Software Subscription and Technical Support.

License Information form number

                                          Program    Form number
Program name                              number
 
IBM Tivoli Composite Application Manager  5724-S32   electronic
 for Web Resources

The program's License Information will be available for review on the IBM Software License Agreement Web site

Limited warranty applies: Yes

Warranty: IBM warrants that when the program is used in the specified operating environment it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. Consult the IBM Software Support Guide for further information at

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program technical support: Technical support of a program product will be available for a minimum of three years from the general availability date, as long as your Software Maintenance is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Maintenance also provides you with access to updates, releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

Money-back guarantee: If for any reason you are dissatisfied with the program and you are the original licensee, return it within 30 days from the invoice date, to the party (either IBM or its reseller) from whom you acquired it, for a refund.

  • For programs acquired under the IBM International Passport Advantage Agreement, this term applies only to your first acquisition of the program.
  • For programs acquired under any of IBM's On/Off Capacity on Demand (CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by the customer.

Copy and use on home/portable computer: No

Usage restriction: Yes. Usage is limited to the quantity of Value Units licensed.

For additional information refer to the License Information Document that is available on the IBM Software License Agreement Web site

International Passport Agreement

Passport Advantage applies

Yes, and through the Passport Advantage Web site at

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Agreement for Acquisition of Software Maintenance

The following agreement applies for maintenance and does not require Customer signatures:

  • IBM Agreement for Acquisition of Software Maintenance (Z125-6011)

Software Maintenance applies: Yes

Software Maintenance is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and Technical Support are provided by the Software Maintenance offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Maintenance with each program license acquired. The initial period of Software Maintenance can be extended by the purchase of a renewal option, if available.

While your Software Maintenance is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Guide at

Software Maintenance does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage Web site at

Other terms

Volume orders (IVO): No

System i Software Maintenance applies: No

Educational allowance available: Not applicable.

On/Off CoD

To be eligible for On/Off CoD pricing, customers must be enabled for temporary capacity on the corresponding hardware, and the required contract — Z125-6907, Amendment for iSeries™ and pSeries® Temporary Capacity On Demand — Software — must be signed prior to use.
 
Back topBack to top
 

IBM Electronic Services

IBM Global Services has transformed its delivery of hardware and software support services to put you on the road to higher systems availability. IBM Electronic Services is a Web-enabled solution that provides you with an exclusive, no-additional-charge enhancement to the service and support available on the IBM eServer® platform. These services provide the opportunity for greater system availability due to faster problem resolution and preemptive monitoring. IBM Electronic Services is comprised of two separate but complementary elements: IBM Electronic Services news page and IBM Electronic Service Agent™.

IBM Electronic Services news page provides you with a single Internet entry point that replaces the multiple entry points traditionally used by customers to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.

The IBM Electronic Service Agent is no-additional charge software that resides on your IBM eServer system. It is designed to proactively monitor events and transmit system inventory information to IBM on a periodic, customer-defined timetable. The IBM Electronic Service Agent tracks system inventory, hardware error logs, and performance information. If the server is under a current IBM maintenance service agreement or within the IBM warranty period, the Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to provide proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent will be made available to IBM service support representatives when they are helping answer your questions or diagnosing problems.

To learn how IBM Electronic Services can work for you, visit


 
Back topBack to top
 
Prices

Information on charges is available at Web site

In the Electronic tools category, select the option for "Purchase/upgrade tools."

Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner. Additional information is also available at

Business Partner information

If you are an IBM Business Partner — Distributor for Workstation Software acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.


 
Back topBack to top
 
Order now

To order, contact the Americas Call Centers or your local IBM representative.

To identify your local IBM representative, call 800-IBM-4YOU (426-4968).

 Phone:      800-IBM-CALL (426-2255)
 Fax:        800-2IBM-FAX (242-6329)
 Internet:   callserv@ca.ibm.com
 Mail:       IBM Americas Call Centers
             Dept. Teleweb Customer Support, 9th floor
             105 Moatfield Drive
             North York, Ontario
             Canada M3B 3R1
 
 Reference:  YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

 
System x, System z, POWER, System p, System i, Tivoli Enterprise, Virtual Image Facility, iSeries, and Electronic Service Agent are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Tivoli, Passport Advantage, WebSphere, AIX, S/390, DB2, OS/400, POWERparallel, OS/390, z/OS, pSeries, eServer, and PartnerWorld are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Intel is a registered trademark of Intel Corporation.
 
Microsoft and Windows are trademarks of Microsoft Corporation.
 
Java is a trademark of Sun Microsystems, Inc.
 
UNIX is a registered trademark of the Open Company in the United States and other countries.
 
Linux is a trademark of Linus Torvalds in the United States, other countries or both.
 
Other company, product, and service names may be trademarks or service marks of others.

Back to topBack to top
 

 
Printable version Printable version