IBM Tivoli Composite Application Manager Basic for WebSphere V6.1 delivers enhancements to help monitor and manage WebSphere-based J2EE applications

IBM United States Software Announcement 206-274
October 24, 2006

 

 ENUS206-274.PDF (84KB)

Table of contents   Document options  
TOC link At a glance TOC link Publications
TOC link Overview TOC link Technical information
TOC link Key prerequisites TOC link Software Services
TOC link Planned availability dates TOC link Ordering information
TOC link Description TOC link Terms and conditions
TOC link Product positioning TOC link IBM Electronic Services
TOC link Education support TOC link Prices
TOC link Offering Information TOC link Order now
 
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At a glance

IBM Tivoli Composite Application Manager Basic for WebSphere V6.1:

  • Helps quickly identify application and server-level problems that impact end-user experience
  • Helps monitor the health of WebSphere and J2EE applications
  • Displays transactions that have not finished execution
  • Helps diagnose bottlenecks by showing the execution flow of a transaction
  • Displays potential problems and the context around them
  • Creates historical and trend reports that can reveal performance trends to help plan future application growth

For ordering, contact:

Your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).
 
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Overview

IBM Tivoli® Composite Application Manager Basic for WebSphere® V6.1 delivers monitoring and management of Java™ 2 Platform Enterprise Edition (J2EE) applications running on the IBM WebSphere Application Server platform. It includes diagnostic, reporting, and analysis tools that help detect and analyze WebSphere performance issues in production and test environments. It also helps maintain high standards of uptime and performance on distributed systems in WebSphere-based J2EE environments.

Designed for application support, test, and development teams, IBM Tivoli Composite Application Manager Basic for WebSphere V6.1 helps you gain insight into the health of your production and preproduction environments by using key performance metrics that help pinpoint the source of bottlenecks or other defects in application code and server resources.

New in V6.1:

  • Improved ease of installation and configuration to help simplify the deployment of WebSphere and DB2® prerequisite software
  • Improved diagnosis capabilities, including a problem center overview that displays execution failures at a glance

 
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Key prerequisites

Refer to the Software requirements section.


 
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Planned availability dates
  • November 22, 2006: Electronic software delivery
  • December 15, 2006: Media and documentation

 
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Description

IBM Tivoli Composite Application Manager Basic for WebSphere V6.1 adds value to your WebSphere environment by helping you better understand the behavior of your applications and shorten problem resolution time. This can help lower the total cost of owning and operating the WebSphere Application Server platform.

IBM Tivoli Composite Application Manager Basic for WebSphere V6.1 delivers effective application management of J2EE applications running on the WebSphere Application Server platform. It includes the following features, functions, and capabilities.

  1. Feature/function: Improved installer, based on (InstallShield X), to help simplify the deployment of WebSphere and DB2.
    • Capability: The prerequisite software (WebSphere and DB2) is included and automatically installed through a "silent install" process. This allows you to quickly start using IBM Tivoli Composite Application Manager Basic for WebSphere V6.1 to help manage WebSphere applications.
  2. Feature/function: A problem center overview that displays execution failures at a glance.
    • Capability: The problem center displays failures that have occurred as transactions execute. From this page, you can drill down to obtain further details.
  3. Feature/function: "Dynamic monitoring" that can be changed on the fly.
    • Capability: Two levels of monitoring allow you to adjust the granularity of the information displayed according to the needs of the moment.
  4. Feature/function: "In-flight request search," which displays all of the requests that have not completed.
    • Capability: You can find a specific request in real time or focus on requests that take an abnormally long period of time to execute.
  5. Feature/function: Performance analysis and reporting.
    • Capability: Predefined graphs and reports display historical performance and help plan for future application growth.
  6. Feature/function: Robust online help.
    • Capability: Online help makes the product more intuitive and easy to learn, and better explains complex performance metrics to nontechnical users.
  7. Feature/function: Upgrade path to a more powerful product.
    • Capability: Each license of IBM Tivoli Composite Application Manager Basic for WebSphere V6.1 can monitor two Java Virtual Machines (JVMs). As your needs grow, you can upgrade IBM Tivoli Composite Application Manager Basic for WebSphere V6.1 by acquiring a license to the more powerful IBM Tivoli Composite Application Manager for WebSphere V6.1, which is designed to provide more sophisticated application management functions.

Section 508 of the U.S. Rehabilitation Act

IBM Tivoli Composite Application Manager Basic for WebSphere V6.1 is capable as of November 22, 2006, when used in accordance with IBM's associated documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it. A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) can be requested via the following Web site


 
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Product positioning

IBM Tivoli Composite Application Manager Basic for WebSphere V6.1 is part of the IBM Tivoli Composite Application Manager line of products. It provides basic monitoring and application management functionality. If more sophisticated functions for application management are desired, you should consider IBM Tivoli Composite Application Manager for WebSphere V6.1.

Availability of national languages

IBM Tivoli Composite Application Manager Basic for WebSphere V6.1 will be enabled for worldwide availability on the date shown below.

                                           General
Product                                    availability
description         Language               date
 
ITCAM Basic for     Multilingual           December 15, 2006
 WebSphere V6.1.0    (English
                     International,
                     French, Korean,
                     Chinese --
                     Simplified,
                     Spanish,
                     Portuguese-Brazilian,
                     German, Japanese,
                     Chinese --
                     Traditional, Italian)

Trademarks

 
WebSphere, Tivoli, and DB2 are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Java is a trademark of Sun Microsystems, Inc.
 
Other company, product, and service names may be trademarks or service marks of others.

 
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Education support

Comprehensive education for IBM Tivoli® products is offered through Worldwide Tivoli Education Delivery Services. A wide range of training options are available, including classes led by instructors, learning on demand, on-site training, and blended learning solutions.

For additional information, visit Web site


 
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Offering Information

Product information is available via the Offering Information Web site

Also, visit the Passport Advantage® Web site


 
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Publications

The following softcopy publications will be available in English on the planned availability date. Translated copies in Japanese, Korean, Simplified Chinese, Traditional Chinese, French, German, Italian, Spanish, and Brazilian Portuguese will be available on February 9, 2007. The softcopy publications can be downloaded from the following Web site

                                                   Order
Publication title                                  number
 
IBM Tivoli Composite Application Manager Basic     GC32-1941
 for WebSphere(R) Distributed Data Collector
 Installation and Customization Guide
 
IBM Tivoli Composite Application Manager Basic     GC32-1940
 for WebSphere Managing Server Installation
 and Customization Guide
 
IBM Tivoli Composite Application Manager Basic     GC32-1943
 for WebSphere Problem Determination Guide
 
IBM Tivoli Composite Application Manager Basic     GC32-1951
 for WebSphere Quick Start Guide

Also, you can order through the Publications Center or contact your IBM representative.

IBM Publications Center

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries free of charge.
 
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Technical information

Specified operating environment

Hardware requirements

IBM Tivoli Composite Application Manager Basic for WebSphere V6.1 can support hardware capable of running on the operating systems listed in the Software requirements section.

Software requirements

Below is an explanation of the abbreviations in this section:

  • BE = base edition
  • EE = enterprise edition
  • EEE = enterprise extended edition
  • ESB = enterprise service bus
  • ESE = enterprise server edition
  • ND = Network Deployment
  • RFAS = Red Flag Advanced Server
  • RHEL = Red Hat Enterprise Linux™
  • SE = standard edition
  • SLES = SUSE Linux Enterprise Server
  • SP = service pack
  • WAS = WebSphere Application Server

Software requirements for the managing server: If you don't have IBM WebSphere Application Server V6.1 installed, you can use the embedded WebSphere Application Server installer that is shipped with IBM Tivoli Composite Application Manager Basic for WebSphere V6.1, subject to the terms of the License Information document governing this component. Also, IBM Tivoli Composite Application Manager Basic for WebSphere V6.1 requires the installation and use of the embedded version of IBM DB2®, subject to the terms of the License Information document governing the DB2 component.

Note: For a nonembedded managing server installation, the managing server requires WebSphere Application Server V5.1.0.x, or later, but it will run on WebSphere Application Server V6.0.2 or V6.1.

Each license of IBM Tivoli Composite Application Manager Basic for WebSphere V6.1 can monitor two Java™ Virtual Machines (JVMs).

Databases

  • DB2 V8.2

You must use the DB2 database that is delivered with IBM Tivoli Composite Application Manager Basic for WebSphere V6.1, subject to the terms of the License Information document governing the DB2 component.

User interface supported browser platforms

  • Microsoft™ Internet Explorer 6.0, or later, on Windows™ 2000, Windows 2003, or Windows XP
  • Microsoft Internet Explorer 5.5 on Windows 2000, Windows 2003, or Windows XP

Operating systems

                                                    WAS V6.1
Operating system                                    support
 
AIX(R) V5.2 (32 bit and 64 bit).                    x
 
AIX V5.3 (32 bit and 64 bit).                       x
 
Solaris 9 with patch cluster dated                  x
 June 2004 (32 bit and 64 bit).
 
Solaris 10 (32 bit and 64 bit).                     x
 
HP-UX 11i V1 (32 bit and 64 bit).                   x
 Refer to Note 2.
 
HP-UX 11i V2 (11.23) (32 bit and 64 bit).           x
 Refer to Note 2.
 
Windows 2000 Server and Advanced Server             x
 (32 bit and 64 bit).  Refer to Note 3.
 
Windows 2003 Standard, Enterprise Server,           x
 and Data Center (32 bit and 64 bit).
 Refer to Note 3.
 
Windows XP (32 bit and 64 bit).                     x
 Refer to Note 3.
 
RHEL 3 (Linux on x86 and Linux on POWER(TM),        x
 32 bit and 64 bit); (Linux on System z(TM),
 31 bit and 64 bit).
 Refer to Notes 4, 5, and 6.
 
RHEL 4 (Linux on x86 and Linux on POWER,            x
 32 bit and 64 bit); (Linux on System z,
 31 bit and 64 bit).
 Refer to Notes 4, 5, and 6.
 
RFAS 4.1 (Linux on x86, 32 bit and 64 bit).         x
 Refer to Note 4.
 
SLES 9 (Linux on x86 and Linux on POWER,            x
 32 bit and 64 bit); (Linux on System z
 31 bit and 64 bit).
 Refer to Notes 4, 5, and 6.
 
SLES 10 (Linux on x86 and Linux on POWER,           x
 32 bit and 64 bit); (Linux on System z
 31 bit and 64 bit).
 Refer to Notes 4, 5, and 6.

Software requirements for the data collectors: In the following table, 32 bit and 64 bit apply to all operating systems listed with the exception of Linux on System z. For Linux on System z, 31 bit and 64 bit apply. Refer to the Notes for additional information.

          WAS
          V5.1.0             WebSphere           IBM
          Base               Portal              Work-
          and           WAS  V5.1.x,   WebSphere place
          ND,    WAS    V6.1 V6.x      Process   Collabo-
          V5.1.1 V6.0.x Base (refer    Server    ration   WebSphere
Operating Base   Base   and  to        V6.0,     Services ESB
system    and ND and ND ND   Note 1)   V6.0.1    V2.6.x   V6.0.1
 
AIX V5.2  x      x      x    x         x         x        x
AIX V5.3  x      x      x    x         x         x        x
Solaris   x      x      x    x         x         x        x
 9 with
 patch
 cluster
 dated
 June
 2004
Solaris          x      x                                 x
 10
HP-UX     x      x      x    x         x                  x
 11i 1V.
 Refer
 to
 Note 2.
HP-UX     x      x      x    x         x                  x
 11i V2
 (11.23).
 Refer
 to
 Note 2.
Windows   x      x      x    x         x         x        x
 2000
 Server
 and
 Advanced
 Server.
 Refer
 to
 Note 3.
Windows   x      x      x    x         x         x        x
 2003
 Standar
 d,
 Enterpr
 ise
 Server,
 and
 Data
 Center.
 Refer
 to
 Note 3.
Windows          x      x    x         x                  x
 XP.
 Refer
 to
 Note 3
RHEL 3    x      x      x    x         x         x        x
 (Linux
 on x86,
 Linux on
 POWER,
 and
 Linux on
 System
 z).
 Refer
 to
 Notes
 4, 5,
 and 6.
RHEL 4    x      x      x    x         x                  x
 (Linux
 on x86,
 Linux on
 POWER,
 and
 Linux on
 System
 z).
 Refer
 to
 Notes
 4, 5,
 and 6.
RFAS 4.0  x                             x                 x
 (Linux
 on x86).
 Refer
 to
 Note 4.
RFAS 4.1         x      x                                 x
 (Linux
 on x86).
 Refer
 to
 Note 4.
SLES 9    x      x      x    x          x                 x
 with
 patch
 cluster
 dated
 June
 2004.
 (Linux
 on x86,
 Linux on
 POWER,
 and
 Linux on
 System
 z).
 Refer
 to
 Notes
 4, 5,
 and 6.
SLES 10   x      x      x    x          x                 x
 (Linux
 on x86,
 Linux on
 POWER,
 and
 Linux on
 System
 z).
 Refer
 to
 Notes
 4, 5,
 and 6.

Notes:

  1. WebSphere Portal V5.1.x covers V5.1, V5.1.0.1, and V5.1.0.2 portal servers running on WebSphere Application Server V5.1.1.1 and WebSphere Application Server V6.0.x.
  2. While HP-US PA-RISC supports 64 bit architectures, WebSphere Application Server runs only as 32 bit on it.
  3. 64 bit Windows support applies only to MD64 and EM64/T architecture and does not include Itanium.
  4. 64 bit Linux support on the Intel® platform applies only to AMD64 and EM64/T architecture and does not include Itanium.
  5. Linux on POWER is Linux on Power PC architecture. Linux on POWER includes both Linux on System i™ and Linux on System p™ hardware platforms.
  6. Linux on System z refers to the Linux running on S/390® and System z hardware.

Additional information

  • Platform support is contingent on availability of the prerequisites and dependent software, such as WebSphere Application Server.
  • All operating system levels must satisfy the patch levels required by the WebSphere Application Server in use.
  • All Java Development Kit (JDK) versions are driven by the WebSphere Application Server in use.

Planning information

Software Maintenance, previously referred to as Software Subscription and Technical Support, is included in the Passport Advantage Agreement. Installation and technical support is provided by the Software Maintenance offering of the IBM International Passport Advantage Agreement. This fee service enhances customer productivity, with voice and electronic access into IBM support organizations.

Packaging: IBM Tivoli Composite Application Manager Basic for WebSphere V6.1 is distributed with:

  • International Program License Agreement (Z125-3301)
  • License Information document (electronic)
  • Publications (refer to the Publications section)

Security, auditability, and control

IBM Tivoli Composite Application Manager Basic for WebSphere V6.1 uses the security and auditability features of the operating system software.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
 
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Software Services

IBM Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based Software Services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an unmatched portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support any critical business need.

To learn more about IBM Software Services or to contact a Software Services sales specialist, visit Web site

To locate an IBM Business Partner, visit Web site

IBM Tivoli Enhanced Value-Based Pricing terminology

IBM Tivoli Enhanced Value-Based Pricing: IBM Tivoli software products are priced using IBM Tivoli's Enhanced Value-Based Pricing. The Enhanced Value-Based Pricing system is based upon the IBM Tivoli Environment-Managed Licensing Model, which uses a managed-environment approach — whereby price is determined by what is managed rather than the number and type of product components installed.

For example, all servers monitored with IBM Tivoli's monitoring product (IBM Tivoli Monitoring) require entitlements sufficient for those servers. Other IBM Tivoli products may manage clients, client devices, agents, network nodes, users, or other items, and are licensed and priced accordingly.

Unlike typical systems management licensing models that require entitlements of specific software components to specific systems, the IBM Tivoli Environment-Managed Licensing Model provides the customer flexibility to deploy its IBM Tivoli software products within its environment in a manner that can address and respond to the customer's evolving architecture. That is, as the architecture of a customer's environment changes, the customer's implementation of IBM Tivoli software can be altered as needed without affecting the customer's license requirements (as long as the customer does not exceed its entitlements to the software).

Under Enhanced Value-Based Pricing, licensing and pricing of server-oriented applications are determined based upon the server's use in the customer's environment. Typically, such applications are licensed and priced in a manner that corresponds to each installed and activated processor of the server managed by the IBM Tivoli application to help correlate price to value while offering a simple solution.

Where a server is physically partitioned, this approach is modified. This partitioning technique is the approach used with systems that have either multiple cards or multiple frames, each of which can be configured independently. For servers capable of physical partitioning (for example, IBM eServer® System p Scalable POWERparallel® Systems servers, Sun Ultra servers, and HP Superdome servers), an entitlement is required for each processor in the physical partition being managed by the IBM Tivoli application. For example, assume that a server has 24 processors installed in aggregate. If this server is not partitioned, entitlements are required for all 24 processors. If, however, it is physically partitioned into three partitions each containing eight processors, and IBM Tivoli products were managing only one of the three partitions, then entitlements would be required for the eight processors on the physical partition managed by the IBM Tivoli application.

For servers with virtual or logical partitions, entitlements are required for all installed and activated processors on the server. For each IBM Tivoli application managing a clustered environment, licensing is based on the cumulative number of installed and activated processors on each server in the cluster for each IBM Tivoli application managing the cluster. Where the cluster includes physically partitioned servers, the considerations described above concerning physically partitioned servers apply as well.

Enhanced Value-Based Pricing recognizes the convergence of RISC/UNIX® and Microsoft Windows/Intel technologies, in order to simplify the customer's licensing requirements, and to provide a smoother, more scalable model. Pricing and licensing do not differentiate between non-System z server platforms or operating systems. For some products, this platform neutrality extends to System z and other host servers as well.

IBM Tivoli Enhanced Value-Based Pricing terminology definitions

IBM Integrated Facility for Linux (IFL)

This optional facility enables additional processing capacity exclusively for Linux workload, with no effect on the model designation of a System z or OS/390® server. Consequently, executing Linux workload on the IFL will not, in most cases, result in any increased IBM software charges for z/OS®, OS/390, VM, VSE, or TPF operating systems or applications. There is, as indicated, a charge for applications that run on the IFL.

The IFL may be dedicated to a single Linux-mode logical partition or it may be shared by multiple Linux-mode logical partitions. Installations should note that the Linux workspace enabled by this facility will not support any of the S/390 traditional operating systems (OS/390, TPF, VSE, or VM). Only Linux applications or Linux operating in conjunction with the Virtual Image Facility™, an environment that operates within a logical partition or in native S/390 mode and provides the capability to create multiple Linux images, is supported by the IFL.

Partitions

A server's resources (CPU, memory, I/O, interconnects, and buses) may be divided according to the needs of the applications running on the server. This partitioning can be implemented with physical boundaries (Physical Partitions) or logical boundaries (Logical Partitions).

Physical Partitions are defined by a collection of processors dedicated to a workload and can be used with systems that have either multiple cards or multiple frames, each of which can be configured independently. In this method, the partitions are divided along hardware boundaries and processors, and the I/O boards, memory, and interconnects are not shared.

Logical Partitions are defined by software rather than hardware and allocate a pool of processing resources to a collection of workloads. These partitions, while separated by software boundaries, share hardware components and run in one or more physical partitions.

Processor ("per processor" charging under full capacity)

In full capacity charging, Proofs of Entitlement (PoEs) must be acquired for all activated "processors" (available for use) that are on the server where the program or a component of the program is run.

Notes:

  1. IBM defines a physical processor in a computer as a functional unit that interprets and executes instructions. A physical processor consists of at least an instruction control unit and one or more arithmetic and logic units.
  2. Multicore technology allows two or more processors (commonly called "cores") to be active on a single silicon chip. With multicore technology, IBM considers each core to be a physical processor. For example, in a dual-core chip, there are two physical processors residing on the single silicon chip.
  3. In the IBM eServer System z IFL environment, each IFL engine is considered a single physical processor.
  4. Threading, a technique that makes a single processor seem to perform as two or more, does not affect the count of physical processors.
  5. Where blade technology is employed, each blade is considered a separate server and charging is based upon the total number of processors on the blade on which the program is run.
  6. When a server is shipped with six processors, but two of them are inactive, four processors are active for the customer.
  7. Not all processors require the same number of Value Unit entitlements. To determine the number of Value Unit entitlements required, refer to the processor Value Unit conversion table on the Passport Advantage Web site

Managed processor (charging under full capacity in the "managed environment")

Charges are based on the active processors on the machines in the computing environment affiliated with the program rather than on the server where the program is run. The managed processors which require PoEs are defined in the Prices section of the announcement or in the License Information's program unique terms.

Notes:

  1. IBM defines a physical processor in a computer as a functional unit that interprets and executes instructions. A physical processor consists of at least an instruction control unit and one or more arithmetic and logic units.
  2. Multicore technology allows two or more processors (commonly called "cores") to be active on a single silicon chip. With multicore technology, IBM considers each core to be a physical processor. For example, in a dual-core chip, there are two physical processors residing on the single silicon chip.
  3. The program may not run on some or all of the processors for which PoEs are required for the program's valuation method.
  4. In the IBM eServer System z IFL environment, each IFL engine is considered a single physical processor.
  5. Threading, a technique that makes a single processor seem to perform as two or more, does not affect the count of physical processors.
  6. Where blade technology is employed, each blade is considered a separate server and charging is based upon the total number of processors on the blades with which the program is affiliated.
  7. Not all processors require the same number of Value Unit entitlements. To determine the number of Value Unit entitlements required, refer to the processor Value Unit conversion table on the Passport Advantage Web site

Server

A server is a computer system that executes requested procedures, commands, or applications to one or more users and/or client devices over a network. A PoE must be obtained for each server on which the program, or a component of the program, is run or for each server managed by the program. Where blade technology is employed, each blade is considered a separate server.

Standby or backup systems

For programs running or resident on backup machines, IBM defines three types of situations: cold, warm, and hot. In the cold and warm situations, a separate entitlement for the copy on the backup machine is normally not required and typically no additional charge applies. In a hot backup situation, the customer needs to acquire another license or entitlements sufficient for that server. All programs running in backup mode must be solely under the customer's control, even if they are running at another enterprise's location.

As a practice, the following are definitions and allowable actions concerning the copy of the program used for backup purposes:

  • Cold

    A copy of the program may reside, for backup purposes, on a machine as long as the program is not started. There is no additional charge for this copy.

  • Warm

    A copy of the program may reside for backup purposes on a machine and is started, but is idling, and is not doing any work of any kind. There is no additional charge for this copy.

  • Hot

    A copy of the program may reside for backup purposes on a machine, is started, and is doing work. The customer must acquire a license or entitlements for this copy and there will generally be an additional charge.

"Doing work" includes, for example, production, development, program maintenance, and testing. It also could include other activities such as mirroring of transactions, updating of files, synchronization of programs, data, or other resources (for example, active linking with another machine, program, database, or other resource, and so on), or any activity or configurations that would allow an active hot switch or other synchronized switchover between programs, databases, or other resources to occur.

In the case of a program or system configuration that is designed to support a high availability environment by using various techniques (for example, duplexing, mirroring of files or transactions, maintaining a "heartbeat," active linking with another machine, program, database, or other resource, and so on), the program is considered to be doing work in the hot situation and a license or entitlement must be purchased.

Value Units

A Value Unit is a pricing charge metric for program license entitlements that is based upon the quantity of a specific designated measurement used for a given program. Each program has a designated measurement. The most commonly used designated measurements are processor cores and MSUs. However, for select programs, there are other designated measurements such as servers, users, client devices, and messages. The number of Value Unit entitlements required for your specific implementation of the given program must be obtained from a conversion table associated with the program. You must obtain a proof of entitlement (PoE) for the appropriate number of Value Unit entitlements for your implementation. The Value Unit entitlements of a given program cannot be exchanged, interchanged, or aggregated with Value Unit entitlements of another program. Whenever the designated measurement is a processor core, not all processors require the same number of Value Unit entitlements. To determine the number of Value Unit entitlements required, refer to the processor Value Unit conversion table on the Passport Advantage Web site

Product Web site

A complete list of IBM Tivoli products is available at

Licensing Web site

IBM Tivoli product licensing documents are available at

Passport Advantage

Through the Passport Advantage Agreement, customers may receive discounted pricing based on their total volume of eligible products, across all IBM brands, acquired worldwide. The volume is measured by determining the total "Passport Advantage points value" of the applicable acquisitions. Passport Advantage points are used only for calculating the entitled Passport Advantage discount.

To determine the required Tivoli product configuration under Passport Advantage, the Tivoli Enhanced Value-Based Pricing Model applies. The customer's environment is evaluated on a per-product basis.

Use the following two-step process to determine the total "Passport Advantage points value":

  1. Analyze the customer environment to determine the number of Tivoli Management Points or other charge unit for a product. The quantity of each product's part numbers to be ordered is determined by that analysis.
  2. Order the Passport Advantage part numbers. A Passport Advantage point value, which is the same worldwide for a specific part number regardless of where the order is placed, is assigned to each Tivoli product part number. The Passport Advantage point value for the applicable part number multiplied by the quantity for that part number will determine the Passport Advantage points for that Tivoli product part number. The sum of these Passport Advantage points determines the "Passport Advantage point value" of the applicable Tivoli product authorizations, which then may be aggregated with the point value of other applicable Passport Advantage product acquisitions to determine the total Passport Advantage points value.

The discounted pricing available through Passport Advantage is expressed in the form of Suggested Volume Prices (SVPs), which vary depending on the SVP level. Each SVP level is assigned a minimum total Passport Advantage point value, which must be achieved in order to qualify for that SVP level.

Media packs and documentation packs do not carry Passport Advantage points and are not eligible for SVP discounting.

For additional information on Passport Advantage, refer to the following Web site

The following Passport Advantage part number categories may be orderable:

  • License and Software Maintenance 12 Months — This is the product authorization with maintenance to the first anniversary date.
  • Annual Software Maintenance Renewal — This is the maintenance renewal for one anniversary that applies when a customer renews their existing coverage period prior to the anniversary date at which it expires.
  • Software Maintenance Reinstatement 12 Months — This is for customers who have allowed their Software Maintenance to expire, and later wish to reinstate their Software Maintenance.
  • Media packs — These are the physical media, such as CD-ROMs, that deliver the product's code.
  • Documentation packs — These contain printed documentation such as the User's Guide and Release Notes.

Pricing example: The following example is provided to illustrate the customer's licensing requirements.

References to processor-based licensing do not represent the actual number of entitlements required. Entitlement requirements are Value Unit-based, with the exception of IBM Tivoli Storage Manager. Processors referenced in this example represent the designated measurement on which the required number of Value Units entitlements will be calculated. The number of Value Units required per processor will depend on the processor type. For more information, refer to the Value Unit definition in the IBM Tivoli Enhanced Value-Based Pricing terminology definitions . To determine the number of Value Unit entitlements required per processor, refer to the processor Value Unit conversion table on the Passport Advantage Web site

References to all other nonprocessor metrics do represent the actual number of entitlements required, unless other designated measurements are referenced or unless otherwise specified.

IBM Tivoli Composite Application Manager Basic for WebSphere V6.1 is licensed by the managed processor.

IBM Tivoli Composite Application Manager Basic for WebSphere V6.1

The customer's overall core environment includes:

  • Twenty uniprocessors
  • Sixty-five 2-way servers
  • Twelve 4-way servers
  • One 8-way server
  • One 12-way server with two virtual or logical partitions
  • One 14-way server
  • One 16-way Sun Ultra server with two 8-way physical partitions (only one of which is managed by Tivoli applications)
  • One 24-way server
  • One z800 server with two IFLs running Linux

The customer wants to manage the applicable distributed server environment, which requires Value Unit entitlements associated with 266 processors.

                                   Quantity       Processors
                                   in customer    to be
Systems managed                    environment    licensed
 
Uniprocessor                       20              20
2-way                              65             130
4-way                              12              48
8-way                               1               8
12-way (two logical partitions)     1              12
14-way                              1              14
16-way                              1               8
 (two physical partitions,
 one of which is managed
 by Tivoli applications)
24-way                              1              24
z800 server with two IFLs           1               2
Total processors to be licensed                   266

 
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Ordering information

This product is available only via Passport Advantage. It is not available as shrinkwrap.

Product information

Licensed                     Product            Product
function title               group              category
 
IBM Tivoli Composite         Application        IBM Tivoli
 Application Manager          Management         Composite
 Basic for WebSphere                             Application
                                                 Manager

                             PID              Charge unit
Program name                 number           description
 
IBM Tivoli Composite         5724-N19         10 Value Units
 Application Manager
 Basic for WebSphere

Charge metrics definitions

Managed processor (charging under full capacity in the "managed environment")

Charges are based on the active processors on the machines in the computing environment affiliated with the program rather than on the server where the program is run. The managed processors which require PoEs are defined in the Prices section of the announcement or in the License Information's program unique terms.

Notes:

  1. IBM defines a physical processor in a computer as a functional unit that interprets and executes instructions. A physical processor consists of at least an instruction control unit and one or more arithmetic and logic units.
  2. Multicore technology allows two or more processors (commonly called "cores") to be active on a single silicon chip. With multicore technology, IBM considers each core to be a physical processor. For example, in a dual-core chip, there are two physical processors residing on the single silicon chip.
  3. The program may not run on some or all of the processors for which PoEs are required for the program's valuation method.
  4. In the IBM eServer System z IFL environment, each IFL engine is considered a single physical processor.
  5. Threading, a technique that makes a single processor seem to perform as two or more, does not affect the count of physical processors.
  6. Where blade technology is employed, each blade is considered a separate server and charging is based upon the total number of processors on the blades with which the program is affiliated.
  7. Not all processors require the same number of Value Unit entitlements. To determine the number of Value Unit entitlements required, refer to the processor Value Unit conversion table on the Passport Advantage Web site

Value Units

A Value Unit is a pricing charge metric for program license entitlements that is based upon the quantity of a specific designated measurement used for a given program. Each program has a designated measurement. The most commonly used designated measurements are processor cores and MSUs. However, for select programs, there are other designated measurements such as servers, users, client devices, and messages. The number of Value Unit entitlements required for your specific implementation of the given program must be obtained from a conversion table associated with the program. You must obtain a proof of entitlement (PoE) for the appropriate number of Value Unit entitlements for your implementation. The Value Unit entitlements of a given program cannot be exchanged, interchanged, or aggregated with Value Unit entitlements of another program. Whenever the designated measurement is a processor core, not all processors require the same number of Value Unit entitlements. To determine the number of Value Unit entitlements required, refer to the processor Value Unit conversion table on the Passport Advantage Web site

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the products listed below are entitled to receive the corresponding media pack.

Entitled maintenance        Media packs              Part
offerings description       description              number
 
5724-N19 IBM Tivoli         IBM Tivoli Composite     BJ0JEML
 Composite Application       Application Manager
 Manager Basic for           Basic for WebSphere
 WebSphere Value Unit        V6.1 Multilingual

New licensees

Orders for new licenses will be accepted now.

Shipment will begin on the planned availability date.

Basic license

Ordering information for Passport Advantage: Passport Advantage allows you to have a common anniversary date for Software Maintenance renewals, which can simplify management and budgeting for eligible new versions and releases (and related technical support) for your covered products. The anniversary date, established at the start of your Passport Advantage Agreement, will remain unchanged while your Passport Advantage Agreement remains in effect. New software purchases will initially include 12 full months of maintenance coverage. Maintenance in the second year (the first year of renewal) can be prorated to be coterminous with your common anniversary date. Thereafter, all Software Maintenance will renew at the common anniversary date and include 12 full months of maintenance.

Refer to the IBM International Passport Advantage Agreement and to the IBM Software Maintenance Handbook for specific terms relating to, and a more complete description of, technical support provided through Software Maintenance.

The quantity to be specified for the Passport Advantage part numbers in the following table is per Value Unit. To order for Passport Advantage, specify the desired part number and quantity.

Passport Advantage program licenses

IBM Tivoli Composite Appl Mgr Basic for WS

                                                     Part
Part description                                     number
 
IBM Tivoli Composite Application
 Manager Basic for WebSphere
 
Tivoli Comp App Mgr Basic WebSphere 10               D57UNLL
 Value Units SW Maint Reinstate 12 Mo
Tivoli Comp App Mgr Basic for WebSphere              E02GZLL
 10 Value Units Annual SW Maint Rnwl
Tivoli Comp App Mgr Basic for WebSphere              D57UMLL
 10 Value Units Lic+SW Maint 12 Mo

To order a media pack for Passport Advantage, specify the part number in the desired quantity from the following table:

                                                     Part
Description                                          number
 
IBM Tivoli Composite Application                     BJ0JEML
 Manager Basic for WebSphere V6.1

IBM Tivoli Composite Application Manager Basic for WebSphere V6.1 is also available via Web download from Passport Advantage.
 
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Terms and conditions

This product is available only via Passport Advantage. It is not available as shrinkwrap.

Licensing: IBM International Program License Agreement and License Information document. Proofs of Entitlement (PoE) are required for all authorized use.

Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

This software license includes Software Maintenance, previously referred to as Software Subscription and Technical Support.

License Information (LI) form number

                                  Program         Form
Program name                      number          number
 
IBM Tivoli Composite Appl         5724-N19        Electronic
 Mgr Basic for WS

On or near the planned availability date, the LI will be available for review on the IBM Software License Agreement Web site

Limited warranty applies: Yes

Warranty: This program includes a warranty for one year from acquisition from IBM or an authorized IBM Business Partner. For one year from acquisition of the program, this warranty provides the customer with access to databases containing program information and FAQs, including any known fixes to defects, which the customer can download or otherwise obtain and install.

Program technical support: Technical support of a program product will be available for a minimum of three years from the general availability date, as long as your Software Maintenance is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Maintenance also provides you with access to updates, releases, and versions of the program. Customers will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

Money-back guarantee: If for any reason you are dissatisfied with the program and you are the original licensee, return it within 30 days from the invoice date, to the party (either IBM or its reseller) from whom you acquired it, for a refund.

For programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program.

Copy and use on home/portable computer

                                               Copy and
                                               use on
                                               home/portable
Product name                                   computer?
 
IBM Tivoli Composite Appl Mgr Basic for WS     No

Volume orders (IVO): No

Passport Advantage applies: Yes, and through the Passport Advantage Web site at

Usage restriction: Yes

Usage is limited to the quantity of Value Units licensed.

For additional information, refer to the License Information document that is available on the IBM Software License Agreement Web site

Software Maintenance applies: Yes

Software Maintenance, previously referred to as Software Subscription and Technical Support, is included in the IBM International Passport Advantage Agreement. Installation and technical support is provided by the Software Maintenance offering of the IBM International Passport Advantage Agreement. This fee service provides voice and electronic access to IBM support organizations.

IBM includes one year of Software Maintenance with the initial license acquisition of each Program acquired. The initial period of Software Maintenance can be extended by the purchase of a renewal option, if available.

While your Software Maintenance is in effect, IBM provides you assistance for your routine, short-duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, every day of the year. For additional details, consult your IBM Software Support Guide at

Software Maintenance does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under this agreement.

For more information about the Passport Advantage Agreement, visit the Passport Advantage Web site at

System i Software Maintenance applies: No

Educational allowance available: Not applicable
 
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IBM Electronic Services

IBM Global Services has transformed its delivery of hardware and software support services to put you on the road to higher systems availability. IBM Electronic Services is a Web-enabled solution that provides you with an exclusive, no-additional-charge enhancement to the service and support available on the IBM eServer platform. These services provide the opportunity for greater system availability due to faster problem resolution and preemptive monitoring. IBM Electronic Services is comprised of two separate but complementary elements: IBM Electronic Services news page and IBM Electronic Service Agent™.

IBM Electronic Services news page provides you with a single Internet entry point that replaces the multiple entry points traditionally used by customers to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.

The IBM Electronic Service Agent is no-additional charge software that resides on your IBM eServer system. It is designed to proactively monitor events and transmit system inventory information to IBM on a periodic, customer-defined timetable. The IBM Electronic Service Agent tracks system inventory, hardware error logs, and performance information. If the server is under a current IBM maintenance service agreement or within the IBM warranty period, the Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to provide proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent will be made available to IBM service support representatives when they are helping answer your questions or diagnosing problems.

To learn how IBM Electronic Services can work for you, visit


 
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Prices

Information on charges is available at Web site

In the Electronic tools category, select the option for "Purchase/upgrade tools."

Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner. Additional information is also available at

Business Partner information

If you are an IBM Business Partner — Distributor for Workstation Software acquiring products from IBM, you may link directly to Business Partner pricing information. An ID and password are required (use IBM ID).


 
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Order now

To order, contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

 Phone:      800-IBM-CALL (426-2255)
 Fax:        800-2IBM-FAX (242-6329)
 Internet:   callserv@ca.ibm.com
 Mail:       IBM Americas Call Centers
             Dept. Teleweb Customer Support, 9th floor
             105 Moatfield Drive
             North York, Ontario
             Canada M3B 3R1
 
 Reference:  YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

 
POWER, System z, System p, System i, Virtual Image Facility, and Electronic Service Agent are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Tivoli, Passport Advantage, WebSphere, DB2, AIX, Notes, S/390, eServer, POWERparallel, OS/390, z/OS, and PartnerWorld are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Intel is a registered trademark of Intel Corporation.
 
Microsoft and Windows are trademarks of Microsoft Corporation.
 
Java is a trademark of Sun Microsystems, Inc.
 
UNIX is a registered trademark of the Open Company in the United States and other countries.
 
Linux is a trademark of Linus Torvalds in the United States, other countries or both.
 
Other company, product, and service names may be trademarks or service marks of others.

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