IBM Tivoli System Automation for Multiplatforms V2.2 enables high availability and disaster recovery for composite applications and applications running in a clustered server environmentIBM United States Software Announcement 206-241
October 3, 2006
|At a glance|
IBM Tivoli System Automation for Multiplatforms V2.2 is designed for high availability and disaster recovery solutions providing the ability to automate applications across multi-tiered, heterogeneous environments. New in V2.2 are:
- Support for composite applications via new orderable component
- Integration with IBM High Availability Cluster Multiprocessing for AIX 5L and Microsoft Server Cluster Service
- SLES 10 platform support
For ordering, contact:
Your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at
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IBM Tivoli® System Automation for Multiplatforms V2.2 includes two orderable components:
- System Automation for Multiplatforms End-to-End, which provides high availability and disaster recovery for composite applications
- System Automation for Multiplatforms Base Component, which is a cluster manager that provides high availability and disaster recovery for applications and middleware running in clustered server environments
To help ensure high levels of availability of mission-critical composite business applications, and to reduce unplanned downtime, improve business flexibility, and meet strict service level guarantees, customers need high availability solutions that initiate and execute recovery actions while managing resource dependencies that cross platforms, clusters, and applications. IBM Tivoli System Automation for Multiplatforms V2.2 offers unsurpassed capabilities designed to help meet these objectives.
IBM Tivoli System Automation for Multiplatforms V2.2 provides a Web-based single point of control for monitoring and automating composite applications distributed across multiple platforms including z/OS®, Linux on System z, Linux, AIX®, and Windows.
New and enhanced features to IBM Tivoli System Automation for Multiplatforms V2.2 End-to-End are:
- Integration with IBM High Availability Cluster Multiprocessing for AIX 5L (HACMP)
- Integration with Microsoft Server Cluster Service (MSCS)
- Command line interface
New and enhanced features to IBM Tivoli System Automation for Multiplatforms V2.2 Base Component are:
- SLES 10 support
- Trial code
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IBM Tivoli System Automation for Multiplatforms V2.2 requires at least one of the following platforms:
- Linux for IBM Systems (System z, System p, System i, System x, and BladeCenter®)
- Linux on any 32-bit Intel®-based server or any 64-bit AMD-64 based server
- AIX on IBM System p
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|Planned availability dates|
- October 6, 2006: Electronic software delivery
- November 3, 2006: Media and documentation
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IBM Tivoli System Automation for Multiplatforms V2.2 is a high availability and disaster recovery solution providing the unique ability to automate applications across multi-tiered, heterogeneous environments.
If you ever wanted to increase availability, and automate and manage a multi-tier application like mySAP, including the resources and applications it has relationships and dependencies with, such as TCP/IP and DB2®, Tivoli System Automation for Multiplatforms is the answer. It provides an end-to-end automation manager, which uses adapters to automatically learn about applications and their status from the platform specific Tivoli System Automation. Additionally, only the cross-platform resources, groups, and dependencies need to be defined.
The end-to-end automation manager can help users:
- Increase application availability by resolving cross-platform dependencies like recycling your Web application on Linux when DB2 for z/OS is down
- Move applications to another cluster or even platform
This is performed through injecting persistent start or stop requests into the platform specific goal-driven automation, which allows continuing automation even when the end-to-end automation manager is not available.
IBM Tivoli System Automation for Multiplatforms V2.2 automatically manages complex application dependencies that span servers, clusters, and geographies, providing a holistic approach to high availability for composite applications. From a single point of control, customers can monitor, manage, and initiate high availability operations end-to-end across the entire composite application topology. This simplifies operations by automating the labor-intensive effort to monitor and manage cross-cluster application dependencies.
IBM Tivoli System Automation for Multiplatforms can help System z customers drive high availability best practices establish one operations and automation team responsible for z/OS, Linux, and AIX applications, greatly simplifying problem determination and resolution. The new Web-based single point of control across z/OS, Linux, and AIX allows you to:
- Display aggregated and detailed status of application components
- Start or stop application components on all platforms with a single action in the right order
Linux, AIX, and z/OS based applications, automated by the Tivoli System Automation family, can now be integrated into the end-to-end automation of Tivoli System Automation for Multiplatforms V2.2.
Plug 'n play automation modules can reduce automation costs and implementation time
Unlike most automation products, IBM Tivoli System Automation for Multiplatforms is policy-based, requiring no extensive programming skills. Automation policy for end-to-end, Linux, and AIX applications is now defined consistently in XML format using the XML editor of your choice. Plug 'n play automation modules for mySAP, WebSphere®, Tivoli Storage Manager, and more applications are available for download from the following Web site
WebSphere high availability
With the automation and high availability solution for WebSphere Application Server for Linux V6, an operator can start or stop a clustered WebSphere and the resources it depends on in the right order, with one command. WebSphere availability is increased through monitoring, restart of failed components in place, or on a backup system.
Tivoli Enterprise Console and NetView® integration
When the configuration or states change, IBM Tivoli System Automation for Multiplatforms can alert operators through sending events to IBM Tivoli Enterprise Console® (TEC) and NetView.
Section 508 of the U.S. Rehabilitation Act
IBM Tivoli System Automation for Multiplatforms is capable as of November 3, 2006, when used in accordance with IBM's associated documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it. A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) can be requested via IBM's Web site at
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Product information is available via the Offering Information Web site
Also, visit the Passport Advantage® Web site
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No publications are shipped with this product.
No printed publications are shipped with this program. Product documentation is included with the program software and may be printed by the customer or ordered through the IBM Publications Center. The following softcopy publication is included on CD-ROM and is listed below with its form number:
- SC33-8272 IBM Tivoli® System Automation for Multiplatforms Base Component Administrator's and User's Guide
- SC33-8273 IBM Tivoli System Automation for Multiplatforms Installation and Configuration Guide
- SC33-8274 IBM Tivoli System Automation for Multiplatforms Base Component Reference
- SC33-8275 IBM Tivoli System Automation for Multiplatforms End-to-End Automation Management Component Administrator's and User's Guide
- SC33-8276 IBM Tivoli System Automation for Multiplatforms End-to-End Automation Management Component Reference
The IBM Publications Center
The Publications Center is a worldwide central repository for IBM product
publications and marketing material with a catalog of 70,000 items.
Extensive search facilities are provided. Payment options for orders are
via credit card (in the U.S.) or customer number for 50 countries. A
large number of publications are available online in various file
formats, and they can all be downloaded by all countries free of charge.
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Specified operating environment
IBM Tivoli System Automation for Multiplatforms base component requires:
For Intel® based servers:
- IBM System x and BladeCenter®
- Any 32-bit Intel-based server
- Any 64-bit AMD64-based server
For IBM System i, refer to
For IBM System p, refer to
- IBM System p BladeCenter JS20
For IBM System z servers:
- S/390 Parallel Enterprise Server G5 and G6, Multiprise® 3000, and all System z processors
IBM Tivoli System Automation for Multiplatforms' end-to-end component requires:
For Intel-based servers:
- IBM System x and BladeCenter
- Any 32-bit Intel-based server
- Any 64-bit EM64T or AMD64-based server
For System I, refer to
For System p, refer to
- IBM System p BladeCenter JS20
For System z based servers:
- S/390 Parallel Enterprise Server G5 and G6, Multiprise 3000, and all System z processors
IBM Tivoli System Automation for Multiplatforms' base component supports the following operating systems:
IBM IBM IBM IBM OS Bits System x System i System p System z AIX(R) 5.2 32/64 bit X AIX 5.3 32/64 bit X SUSE SLES 32 bit X X 9 SUSE SLES 64 bit X X X X 9 SUSE SLES 32 bit X X 10 SUSE SLES 64 bit X X X X 10 Red Hat 31/32 bit X X RHEL 4.0 Red Hat 64 bit X X X X RHEL 4.0
IBM Tivoli System Automation for Multiplatforms' end-to-end component supports the following operating systems:
IBM IBM IBM IBM OS Bits System x System i System p System z Windows(TM) 32 bit X Server 2003 Standard Edition Windows 32 bit X Server 2003 Enterprise Edition AIX 5.2 32/64 bit X (AIX 5L(TM) version 5.2) ML 5 AIX 5.3 32/64 bit X (AIX 5L version 5.3) ML 1 SUSE SLES 32 bit X 9 SUSE SLES 64 bit X X X (1) 9 SUSE SLES 32 bit X 10 SUSE SLES 64 bit X X X (1) 10 Red Hat 31/32 bit X X RHEL 4.0 Red Hat 64 bit X X RHEL 4.0
- DB2® must be installed on a different node than the end-to-end component
Software Maintenance, previously referred to as Software Subscription and Technical Support, is included in the Passport Advantage Agreement. Installation and technical support is provided by the Software Maintenance offering of the IBM International Passport Advantage Agreement. This fee service enhances customer productivity, with voice and electronic access into IBM support organizations.
Packaging: IBM Tivoli System Automation for Multiplatforms V2.2 is distributed with:
- International Program License Agreement (Z125-3301)
- CD-ROM media
- Publications (refer to the Publications section)
Security, auditability, and control
IBM Tivoli System Automation for Multiplatforms uses the security and auditability features of the operating system software.
The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
Integrated Technology Services (IBM Global Services)
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IBM Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an unmatched portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support any critical business need.
To learn more about IBM Software Services or to contact a software services sales specialist, visit
To locate an IBM Business Partner, visit
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|IBM Tivoli Enhanced Value-Based Pricing|
IBM Tivoli software products are priced using IBM Tivoli's Enhanced Value-Based Pricing. The Enhanced Value-Based Pricing system is based upon the IBM Tivoli Environment-Managed Licensing Model, which uses a managed-environment approach whereby price is determined by what is managed rather than the number and type of product components installed.
For example, all servers monitored with IBM Tivoli's monitoring product (IBM Tivoli Monitoring) require entitlements sufficient for those servers. Other IBM Tivoli products may manage clients, client devices, agents, network nodes, users, or other items, and are licensed and priced accordingly.
Unlike typical systems management licensing models that require entitlements of specific software components to specific systems, the IBM Tivoli Environment-Managed Licensing Model provides the customer flexibility to deploy its IBM Tivoli software products within its environment in a manner that can address and respond to the customer's evolving architecture. That is, as the architecture of a customer's environment changes, the customer's implementation of IBM Tivoli software can be altered as needed without affecting the customer's license requirements (as long as the customer does not exceed its entitlements to the software).
Under Enhanced Value-Based Pricing, licensing and pricing of server-oriented applications are determined based upon the server's use in the customer's environment. Typically, such applications are licensed and priced in a manner that corresponds to each installed and activated processor of the server managed by the IBM Tivoli application to help correlate price to value, while offering a simple solution.
Where a server is physically partitioned, this approach is modified. This partitioning technique is the approach used with systems that have either multiple cards or multiple frames, each of which can be configured independently. For servers capable of physical partitioning (for example, IBM's pSeries Scalable POWERparallel® Systems servers, Sun Ultra servers, and HP Superdome servers), an entitlement is required for each processor in the physical partition being managed by the IBM Tivoli application. For example, assume that a server has 24 processors installed in aggregate. If this server is not partitioned, entitlements are required for all 24 processors. If, however, it is physically partitioned into three partitions each containing eight processors, and Tivoli products were managing only one of the three partitions, then entitlements would be required for the eight processors on the physical partition managed by the IBM Tivoli application.
For servers with virtual or logical partitions, entitlements are required for all installed and activated processors on the server. For each IBM Tivoli application managing a clustered environment, licensing is based on the cumulative number of installed and activated processors on each server in the cluster for each IBM Tivoli application managing the cluster. Where the cluster includes physically partitioned servers, the considerations described above concerning physically partitioned servers apply as well.
Enhanced Value-Based Pricing recognizes the convergence of RISC/UNIX® and Microsoft Windows/Intel technologies, in order to simplify the customer's licensing requirements, and to provide a smoother, more scalable model. Pricing and licensing does not differentiate between non-zSeries® server platforms or operating systems. For some products, this platform neutrality extends to zSeries and other host servers as well.
IBM Tivoli Enhanced Value-Based Pricing terminology definitions
Client device or client
A client device is a computer system that requests the execution of a set of commands, procedures, or applications from another computer system that is typically referred to as a server. Multiple client devices may share access to a common server. A client device generally has some processing capability or is programmable to allow a user to do work. Examples include, but are not limited to, notebook computers, desktop computers, desk side computers, technical workstations, appliances, personal digital assistants, automated teller machines, point-of-sale terminals, tills and cash registers, and kiosks.
An engine is also referred to as a central processor (CP) or processor. Engines for traditional workloads are called General Purpose CPs. Engines for Linux workloads are called Integrated Facility for Linux (IFL) engines or Linux-only engines. Engines for Coupling Facility workloads are called Integrated Coupling Facility (ICF) engines.
A person or single entity and the subsidiaries owned by more than 50%.
IBM Integrated Facility for Linux (IFL)
This optional facility enables additional processing capacity exclusively for Linux workload, with no effect on the model designation of a zSeries or OS/390® server. Consequently, executing Linux workload on the IBM Integrated Facility for Linux will not, in most cases, result in any increased IBM software charges for z/OS®, OS/390, VM, VSE, or TPF operating systems/applications. There is, as indicated, a charge associated with the IFL, and there may also be a charge for applications that run on the IFL.
The IFL may be dedicated to a single Linux-mode logical partition or it may be shared by multiple Linux-mode logical partitions. Installations should note that the Linux workspace enabled by this facility will not support any of the S/390® traditional operating systems (OS/390, TPF, VSE, or VM). Only Linux applications or Linux operating in conjunction with the Virtual Image Facility, an environment that operates within a logical partition or in native S/390 mode and provides the capability to create multiple Linux images, are supported by the IBM S/390 Integrated Facility for Linux.
Managed processor (Charging under full capacity in the "managed environment")
Charges are based on the active processors on the machines in the computing environment affiliated with the program rather than on the server where the program is run. The managed processors, which require Proofs of Entitlement (PoE), are defined in the Prices section of the announcement or in the License Information's program unique terms.
IBM defines a physical processor in a computer as a functional unit that interprets and executes
instructions. A physical processor consists of at least an instruction control unit and one or more
arithmetic and logic units.
Multicore technology allows two or more processors (commonly called "cores") to be active on a
single silicon chip. With multicore technology, IBM considers each core to be a physical processor.
For example, in a dual-core chip, there are two physical processors residing on the single silicon
The program may not run on some or all of the processors for which PoEs are required for the
program's valuation method.
In the IBM eServer zSeries IFL environment, each IFL engine is considered a single physical
Threading, a technique that makes a single processor seem to perform as two or more, does not affect
the count of physical processors.
Where blade technology is employed, each blade is considered a separate server, and charging is
based upon the total number of processors on the blade with which the program is affiliated.
Not all processors require the same number of Value Unit entitlements. To determine the number of
Value Unit entitlements required, refer to the processor value unit conversion table on the Passport
Advantage Web site
Millions of Service Units (MSU)
An MSU is defined as millions of Central Processing Unit (CPU) service units per hour; the measure of capacity used to describe the computing power of the hardware processors on which S/390 or zSeries software runs. Processor MSU values are determined by the hardware vendor, IBM, or Software Compatible Vendors (SCVs).
For more detailed information about zSeries software pricing, go to
Network Node or Node
Network Nodes include routers, switches, hubs, and bridges that contain a network management agent. A single Network Node may contain any number of interfaces or ports.
A server's resources (CPU, memory, I/O, interconnects, and buses) may be divided according to the needs of the applications running on the server. This partitioning can be implemented with physical boundaries (Physical Partitions) or logical boundaries (Logical Partitions).
Physical Partitions are defined by a collection of processors dedicated to a workload and can be used with systems that have either multiple cards or multiple frames, each of which can be configured independently. In this method, the partitions are divided along hardware boundaries and processors, and the I/O boards, memory, and interconnects are not shared.
Logical Partitions are defined by software rather than hardware and allocate a pool of processing resources to a collection of workloads. These partitions, while separated by software boundaries, share hardware components and run in one or more physical partitions.
A port is the physical connection between a device and the network.
Processor ("Per Processor" charging under full capacity)
In full capacity charging, proof of entitlements must be acquired for all activated "processors" (available for use) that are on the server where the program or a component of the program is run.
IBM defines a physical processor in a computer as a functional unit that
interprets and executes instructions. A physical processor consists of
at least an instruction control unit and one or more arithmetic and logic
Multicore technology allows two or more processors (commonly called
"cores") to be active on a single silicon chip. With multicore
technology, IBM considers each core to be a physical processor. For
example, in a dual-core chip, there are two physical processors residing
on the single silicon chip.
In the IBM eServer zSeries IFL environment, each IFL engine is considered
a single physical processor.
Threading, a technique that makes a single processor seem to perform as
two or more, does not affect the count of physical processors.
Where blade technology is employed, each blade is considered a separate
server, and charging is based upon the total number of processors on the
blade which the program is run on.
When a server is shipped with six processors, but two of them are
inactive, four processors are active for the customer.
Not all processors require the same number of Value Unit entitlements.
To determine the number of Value Unit entitlements required, refer to the
processor value unit conversion table on the Passport Advantage Web site
A server is a computer system that executes requested procedures, commands, or applications to one or more clients or other devices over a network. Examples include, but are not limited to, file servers, print servers, mail servers, database servers, application servers, and Web servers.
Standby or backup systems
For programs running or resident on backup machines, IBM defines three types of situations: cold, warm, and hot. In the cold and warm situations, a separate entitlement for the copy on the backup machine is normally not required and typically no additional charge applies. In a hot backup situation, the customer needs to acquire another license or entitlement sufficient for that server. All programs running in backup mode must be solely under the customer's control, even if they are running at another enterprise's location.
As a practice, the following are definitions and allowable actions concerning the copy of the program used for backup purposes:
Cold A copy of the program may reside, for backup purposes, on a machine as long as the program is not started. There is no additional charge for this copy.
Warm A copy of the program may reside for backup purposes on a machine, which is started, but is idling, and not doing work of any kind. There is no additional charge for this copy.
Hot A copy of the program may reside for backup purposes on a machine, which is started, and is doing work. The customer must acquire a license or entitlement for this copy and there will generally be an additional charge.
Doing work, includes, for example, production, development, program maintenance, and testing. It also could include other activities, such as mirroring of transactions, updating of files, synchronization of programs, data, or other resources (for example, active linking with another machine, program, database, or other resource, and so on), or any activity or configurations that would allow an active hot switch or other synchronized switch over between programs, databases, or other resources to occur.
In the case of a program or system configuration that is designed to support a high availability environment by using various techniques (for example, duplexing, mirroring of files or transactions, maintaining a "heartbeat," active linking with another machine, program, database, or other resource, and so on), the program is considered to be doing work in the hot situation and a license or entitlement must be purchased.
A Value Unit is a pricing charge metric for program license entitlements which is based upon the quantity of a specific designated measurement used for a given program. Each program has a designated measurement. The most commonly used designated measurements are processor cores, MSUs, and servers. However, for select programs, there are other designated measurements such as users, client devices, and messages. The number of Value Unit entitlements required for your specific implementation of the given program must be obtained from a conversion table associated with the program. You must obtain a PoE for the appropriate number of Value Unit entitlements for your implementation. The Value Unit entitlements of a given program cannot be exchanged, interchanged, or aggregated with Value Unit entitlements of another program.
Product Web site
A complete list of IBM Tivoli products is available at Web site
Licensing Web site
IBM Tivoli product licensing documents are available at Web site
Through the Passport Advantage Agreement, customers may receive discounted pricing based on their total volume of eligible products, across all IBM brands, acquired worldwide. The volume is measured by determining the total "Passport Advantage points value" of the applicable acquisitions. Passport Advantage points are only used for calculating the entitled Passport Advantage discount.
To determine the required Tivoli product configuration under Passport Advantage, the Tivoli Enhanced Value-Based Pricing Model applies. The customer's environment is evaluated on a per-product basis.
Use the following two-step process to determine the total "Passport Advantage points value:"
- Analyze the customer environment to determine the number of Tivoli Management Points or other charge units for a product. The quantity of each product's part numbers to be ordered is determined by that analysis.
- Order the Passport Advantage part number. A Passport Advantage point value, which is the same worldwide for a specific part number, regardless of where the order is placed, is assigned to each Tivoli product part number. The Passport Advantage point value for the applicable part number multiplied by the quantity for that part number will determine the Passport Advantage points for that Tivoli product part number. The sum of these Passport Advantage points determines the "Passport Advantage point value" of the applicable Tivoli product authorizations, which then may be aggregated with the point value of other applicable Passport Advantage product acquisitions to determine the total "Passport Advantage points value."
The discounted pricing available through Passport Advantage is expressed in the form of Suggested Volume Prices (SVPs), which vary depending on the SVP level. Each SVP level is assigned a minimum total Passport Advantage point value, which must be achieved, in order to qualify for that SVP level.
Media packs and documentation packs do not carry Passport Advantage points and are not eligible for SVP discounting.
For additional information on Passport Advantage, refer to the following Web site
The following Passport Advantage part number categories may be orderable:
- License and Software Maintenance 12 Months this is the product authorization with maintenance to the first anniversary date.
- Annual Software Maintenance Renewal this is the maintenance renewal for one anniversary that applies when a customer renews their existing coverage period prior to the anniversary date at which it expires.
- Software Maintenance Reinstatement 12 Months this is for customers who have allowed their Software Maintenance to expire, and later wish to reinstate their Software Maintenance.
- Media packs these are the physical media, such as CD-ROMs, that deliver the product's code.
- Documentation packs these contain printed documentation such as the User's Guide and Release Notes .
- Custom Build Registration this is used with products that have an IBM zSeries component. Ordering this part number results in a process to enable the customer to receive the zSeries code via the z/OS Customized Offerings packaging techniques, that is, ServerPac, SystemPac®, or the Custom Build Product Delivery Option (CBPDO).
IBM Tivoli Systems Automation for Multiplatforms: References to processor-based licensing do not represent the actual number of entitlements required. Entitlement requirements are Value Unit-based. Processors referenced in these examples represent the designated measurement on which the required number of Value Unit entitlements will be calculated. The number of Value Units required per processor will depend on the processor type. For more information refer to the Value Unit definition in the Definitions section. To determine the number of Value Unit entitlements required per processor, refer to the processor value unit conversion table on the Passport Advantage Web Site
The customer's overall environment includes:
- 20 uniprocessors
- 65 2-way servers
- 12 4-way servers
- One 8-way server
- One 12-way server with 2 virtual or logical partitions
- One 14-way server
- One 16-way Sun Ultra server with 2 8-way physical partitions (only one of which is managed by Tivoli applications)
- One 24-way server
In order to manage its applicable environment, the customer will require Value Unit entitlements associated with the following number of processors:
IBM Tivoli Systems Automation for Multiplatforms
Systems Quantity in customer Processor to be managed environment licensed Uniprocessor 20 20 2-way 65 130 4-way 12 48 8-way 1 8 12-way (2 logical 1 12 partitions) 14-way 1 14 16-way (2 physical 1 8 partitions, one of which is managed by Tivoli applications) 24-way 1 24 Total Processors to 264 be Licensed
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This product is only available via Passport Advantage. It is not available as shrinkwrap.
Licensed function Product Product title group category IBM Tivoli System Automation Availability Tivoli System And Automation Performance Mltp IBM Tivoli System Automation Tivoli Tivoli System End-to-End OnDemand Automation Mltp Program PID Charge unit name number description IBM Tivoli System Automation 5724-M00 Processor Day IBM Tivoli System Automation 5724-M00 10 Value Units IBM Tivoli System Automation 5724-M00 Value Unit End-to-End IBM Tivoli System Automation 5724-M00 Processor Day End-to-End
Charge metrics definitions
A Value Unit is a pricing charge metric for program license entitlements, which is based upon the quantity of a specific designated measurement used for a given program. Each program has a designated measurement. The most commonly used designated measurement is a processor core. However, for select programs, there are other designated measurements such as users, client devices, and messages. The number of Value Unit entitlements required for your specific implementation of the given program must be obtained from a conversion table associated with the program. You must obtain a proof of entitlement (PoE) for the appropriate number of Value Unit entitlements for your implementation. The Value Unit entitlements of a given program cannot be exchanged, interchanged, or aggregated with Value Unit entitlements of another program.
Processor (Value Unit)
A processor (commonly called a "CPU" or "core") is a functional unit within a computing device that interprets and executes instructions. A processor consists of at least an instruction control unit and one or more arithmetic or logic unit. With multi-core technology, each core is considered a processor. Not all processors require the same number of Value Unit entitlements. To determine the number of Value Unit entitlements required, refer to the processor value unit conversion table on the Passport Advantage Web site
With full capacity licensing, a PoE must be acquired for the appropriate number of value units based on all activated processors on the server available to the program or a component of the program.
Passport Advantage customer: Media pack entitlement details
Customers with active maintenance or subscription for the products listed below are entitled to receive the corresponding media pack.
Entitled maintenance Media packs Part offerings description description number Tivoli System IBM Tivoli System BJ0ISML Automation Automation Multiplatforms-E2E Multiplatforms V2.2.0 Value Units -- E2E Media Pack ML Tivoli System IBM Tivoli System BJ0ISML Automation Automation Multiplatforms-E2E VU Multiplatforms V2.2.0 Value Units -- E2E Media Pack ML Tivoli System IBM Tivoli System BJ0IRML Automation Automation Multiplatforms-Base Multiplatforms V2.2.0 10 Value Units -- Base Media Pack ML
New licensees: Orders for new licenses will be accepted now.
Shipment will begin on the planned availability date.
Ordering information for Passport Advantage: Passport Advantage allows you to have a common anniversary date for Software Maintenance renewals, which can simplify management and budgeting for eligible new versions and releases (and related technical support) for your covered products. The anniversary date, established at the start of your Passport Advantage Agreement, will remain unchanged while your Passport Advantage Agreement remains in effect. New software purchases will initially include twelve full months of maintenance coverage. Maintenance in the second year (the first year of renewal) can be prorated to be coterminous with your common anniversary date. Thereafter, all software maintenance will renew at the common anniversary date and include twelve full months of maintenance.
Refer to the IBM International Passport Advantage Agreement and to the IBM Software Maintenance Handbook for specific terms relating to, and a more complete description of, technical support provided through Software Maintenance.
The quantity to be specified for the Passport Advantage part numbers in the following table is per number of managed processors and per number of required Value Units. To order for Passport Advantage, specify the desired part number and quantity.
Passport Advantage program licenses
IBM Tivoli System Automation for Multiplatforms
Part Part description number IBM Tivoli System Automation End-to-End IBM Tivoli System Automation E01SJLL f/Mltpltfrm E2E VU ANNUAL SW MAINT RNWL IBM Tivoli System Automation D551RLL f/Mltpltfrm E2E VU LIC+SW MAINT 12 MO IBM Tivoli System Automation D551SLL f/Mltpltfrm E2E VU SW MAINT REINSTATE 12 MO Tiv Sys Auto F/MP from TSAM Base D56ZLLL Value Unit Trdup Lic+SW Maint 12 Mo Tivoli System Automation F/MP E02D8LL E2E Value Unit Annual SW Maint Rnwl Tivoli System Automation F/MP D56ZJLL E2E Value Unit Lic+SW Maint 12 Mo Tivoli System Automation F/MP D56ZKLL E2E Value Unit SW Maint Reinstate 12 Mo
IBM Tivoli System Automation for Multiplatforms
Part Part description number IBM Tivoli System Automation IBM Tivoli Sys Automation MP 10 D56KILL Value Units SW Maint Reinstate 12 Mo IBM Tivoli Sys Automation E029SLL Mltplatform 10 Value Units Annual SW Maint Rnwl IBM Tivoli Sys Automation D56KDLL Mltplatform 10 Value Units Lic+SW Maint 12 Mo
To order a media pack for Passport Advantage, specify the part number in the desired quantity from the following table:
Part Description number IBM Tivoli System Automation BJ0IRML Multiplatforms V2.2.0 -- Base MP Multipltf ML IBM Tivoli System Automation BJ0ISML Multiplatforms V2.2.0 -- E2E MP Multipltf ML
IBM Tivoli System Automation for Multiplatforms is also available via Web download from Passport Advantage.
On/Off Capacity on Demand
IBM Tivoli System Automation
Part Part description number IBM Tivoli System Automation ASQL7LL for Mltp Processor Day OOCoD Temp Use Chrg
IBM Tivoli System Automation End-to-End
Part Part description number IBM Tivoli System Automation D554MLL f/Mltpltfrm E2E Proc Day OOCoD Temp Use Chrg
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|Terms and conditions|
This product is only available via Passport Advantage. It is not available as shrinkwrap.
Licensing: IBM International Program License Agreement and License Information document. Proofs of Entitlement (PoE) are required for all authorized use.
Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.
This software license includes Software Maintenance, previously referred to as Software Subscription and Technical Support.
License information form number
Program Program Form name number number IBM Tivoli System Automation for 5724-M00 Software Multiplatforms electronic license
On or near the planned availability date, the LI will be available for review on the IBM Software License Agreement Web site
Limited warranty: Yes
Warranty period: This program includes a warranty for one year from acquisition from IBM or an authorized IBM Business Partner. For one year from acquisition of the program, this warranty provides the customer with access to databases containing program information and FAQs, including any known fixes to defects, which the customer can download or otherwise obtain and install.
Program technical support: Technical support of a program product will be available for a minimum of three years from the general availability date, as long as your Software Maintenance is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Maintenance also provides you with access to updates, releases, and versions of the program. Customers will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.
Money-back guarantee: If for any reason you are dissatisfied with the program and you are the original licensee, return it within 30 days from the invoice date, to the party (either IBM or its reseller) from whom you acquired it, for a refund.
- For programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program.
- For programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by the customer.
Copy and use on home/portable computer
Copy and use on Product home/portable name computer? IBM Tivoli System Automation No for Multiplatforms
Volume orders (IVO): No
Passport Advantage applies: Yes, and through the Passport Advantage Web site at
Software maintenance applies: Yes
Software Maintenance, previously referred to as Software Subscription and Technical Support, is included in the IBM International Passport Advantage Agreement . Installation and technical support is provided by the Software Maintenance offering of the IBM International Passport Advantage Agreement. This fee service provides voice and electronic access to IBM support organizations.
IBM includes one year of Software Maintenance with the initial license acquisition of each program acquired. The initial period of Software Maintenance can be extended by the purchase of a renewal option, if available.
While your Software Maintenance is in effect, IBM provides you assistance for your routine, short duration installation, and usage (how-to) questions, as well as code-related questions. IBM provides assistance via telephone, and if available, electronic access only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, every day of the year. For additional details, consult your IBM Software Support Guide at
Software Maintenance does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under this agreement.
For more information about the Passport Advantage Agreement, visit the Passport Advantage Web site at
iSeries Software Maintenance applies: No
Educational allowance available
On/Off capacity on demand
To be eligible for On/Off Capacity on Demand pricing, customers must be enabled for temporary
capacity on the corresponding hardware, and the required contract Z125-6907, Amendment for
iSeries and pSeries Temporary Capacity On Demand Software must be signed prior to use.
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|IBM Electronic Services|
IBM Global Services has transformed its delivery of hardware and software support services to put you on the road to higher systems availability. IBM Electronic Services is a Web-enabled solution that provides you with an exclusive, no-additional-charge enhancement to the service and support available on the IBM eServer platform. These services provide the opportunity for greater system availability due to faster problem resolution and preemptive monitoring. IBM Electronic Services is comprised of two separate but complementary elements: IBM Electronic Services news page and IBM Electronic Service Agent.
The IBM Electronic Services news page provides you with a single Internet entry point that replaces the multiple entry points traditionally used by customers to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.
The IBM Electronic Service Agent is no-additional charge software that resides on your IBM eServer system. It is designed to proactively monitor events and transmit system inventory information to IBM on a periodic, customer-defined timetable. The IBM Electronic Service Agent tracks system inventory, hardware error logs, and performance information. If the server is under a current IBM maintenance service agreement or within the IBM warranty period, the Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to provide proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent will be made available to IBM service support representatives when they are helping answer your questions or diagnosing problems.
To learn how IBM Electronic Services can work for you, visit
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Information on charges is available at Web site
In the Electronic tools category, select the option for "Purchase/upgrade tools."
For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner. Additional information is also available at
Business Partner information
If you are an IBM Business Partner Distributor for Workstation Software acquiring products from IBM, you may link directly to Business Partner pricing information. An ID and password are required (use IBM ID).
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To order, contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner.
To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).
Phone: 800-IBM-CALL (426-2255) Fax: 800-2IBM-FAX (242-6329) Internet: firstname.lastname@example.org Mail: IBM Americas Call Centers Dept. Teleweb Customer Support, 9th floor 105 Moatfield Drive North York, Ontario Canada M3B 3R1 Reference: RE001
The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.
Note: Shipments will begin after the planned availability date.
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