IBM Tivoli Continuous Data Protection for Files V2.2 provides security through encryption, network performance through compression, and remote Web targets

IBM United States Software Announcement 206-137
June 13, 2006

 

 ENUS206-137.PDF (67KB)

Table of contents   Document options  
TOC link At a glance TOC link Offering Information
TOC link Overview TOC link Publications
TOC link Key prerequisites TOC link Technical information
TOC link Planned availability dates TOC link IBM Tivoli Enhanced Value-Based Pricing
TOC link Description TOC link Ordering information
TOC link Product positioning TOC link Terms and conditions
TOC link Reference information TOC link Prices
TOC link Education support TOC link Order now
 
Printable version Printable version

(Corrected on September 7, 2006)

The withdrawal from marketing date for the V2.1 client part numbers D55H7LL, E01ZCLL, D55H8LL, and BJ0G0NA is extended to January 12, 2007.

(Corrected on September 5, 2006)

The withdrawal from marketing date for the V2.1 client part numbers D55H7LL, E01ZCLL, D55H8LL, and BJ0G0NA is extended to December 29, 2006.

(Corrected on July 17, 2006)

The withdrawal from marketing date for the V2.1 client part numbers D55H7LL, E01ZCLL, D55H8LL, and BJ0G0NA is extended to September 15, 2006.
 

At a glance

IBM Tivoli Continuous Data Protection for Files V2.2 is:

  • Designed to provide:
    • Real-time (continuous) protection of files
    • Rapid disk-to-disk replication and restore
    • Point-in-time-based recovery and site management
  • Best suited for:
    • End-user machines
    • Remote file servers

For ordering, contact:

Your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: SE001).
 
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Overview

IBM Tivoli® Continuous Data Protection (CDP) for Files V2.2 provides improved security, network performance, and flexibility for remote backup targets.

What's new in V2.2

  • Encryption (128 bit AES) for increased security
  • Compression for increased network performance
  • Web address target location (HTTP and HTTPS utilizing WebDav technology)
  • Support for Lotus Notes® and Microsoft™ Outlook on the laptop and desktop improved
  • User interface updated
  • Translation (13 languages)
  • IBM Tivoli Storage Manager V5.3 API supported

Tivoli CDP for Files is designed to offer the following advantages:

  • Ease of use: Simple to set up and deploy for a small office or thousands of corporate users.
  • Affordable: Immediate value can be recognized the first time a user needs to restore a single file.
  • Simplicity: No server-side component or complex infrastructure to set up.
  • Continuous: Increased likelihood of restoration of a user's files because it constantly replicates changes.
  • Availability: Because file replicas can target various devices, users can have a higher likelihood of recoverability regardless of the failure.

 
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Key prerequisites

Microsoft Windows™ on Intel®-compatible processor
 
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Planned availability dates
  • June 16, 2006: Electronic general availability via Passport Advantage®
  • July 14, 2006: Media general availability via Passport Advantage and AAS

 
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Description

IBM Tivoli Continuous Data Protection (CDP) for Files V2.2 offers two components that help you protect different parts of your environment:

  • File server replication
  • End-user file protection

Continuous file server replication

The server component of Tivoli CDP for Files provides continuous file replication for Microsoft Windows XP, Windows 2000, and Windows 2003 operating systems, which can help reduce the amount of data loss and ultimately improves user productivity.

Continuous end-user file protection

The end-user component of Tivoli CDP for Files V2.2 is a real-time continuous file protection solution targeted at end-user desktop and laptop computers. Tivoli CDP for Files permits a high level of protection, yet is simple to use and administer.

Tivoli CDP for Files is an alternative to traditional approaches to backup and focuses on exploiting affordable disk technology. The moment a file is saved, a replica is copied to the following optional target locations:

  • Local cache — protection even when not connected to a network.
  • Network file system — for off-machine protection.
  • Web address — Internet service provider option (new in V2.2).
  • IBM Tivoli Storage Manager — enterprise data protection and tape management software solution.

Accessibility by people with disabilities

A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) containing details on the products accessibility compliance can be requested via IBM's Web site at


 
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Product positioning

IBM Tivoli CDP for Files extends capabilities in the business continuity market segment along with the Tivoli Storage Manager product family. It addresses the opportunities presented by this fast-paced emerging technology.

Value of business continuity to the entire business

  • Continuity of business operations: Helps the business become more anticipatory, adaptive, and robust, from IT to all business processes (for example, taking orders, shipping, manufacturing, and so on).
  • Regulatory compliance: Can help the business comply with new government rules and regulations more quickly and cost effectively.
  • Help reduce the cost of risk management: Can help the business stay competitive by managing risk more efficiently and cost effectively.
  • Security, privacy, and data protection: Help the business protect against threats, both internal and external, and develop a critical information management strategy.
  • Expertise and skills (outsourcing or training): Help the business obtain and manage the expertise and skills necessary to maintain continuous business operations.
  • Maintaining market readiness: Can help the business in its goals to stay competitive by helping the business in anticipating and quickly responding and adapting to changes in market requirements, and accelerating project completion, to help ensure delivery of the right products, at the right place, at the right time, with the right infrastructure.
  • Helps business realize their objective of stability: Can help the business in efforts to quickly and effectively establish their brand as a trusted and reliable Business Partner in their supply chain or value net within their industry.

These considerations can allow IT infrastructure business continuity to be an important strategic factor in helping the business realize its objectives.
 
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Reference information

For information on Tivoli CDP for Files V2.1, refer to Software Announcement 205-207 , dated September 6, 2005.

Business Partner information

If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld ID and password are required (use IBM ID).

BP Attachment for Announcement Letter 206-137

Trademarks

 
Tivoli, Lotus Notes, and Passport Advantage are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Intel is a registered trademark of Intel Corporation.
 
Microsoft and Windows are trademarks of Microsoft Corporation.
 
Other company, product, and service names may be trademarks or service marks of others.

 
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Education support

Comprehensive education for IBM Tivoli® products is offered through Worldwide Tivoli Education Delivery Services. A wide range of training options are available, including classes led by instructors, learning on demand, on-site training, and blended learning solutions.

For additional information, visit Web site

The following will be available on the product Quick Start CD-ROM, after July 14, 2006 (English only):

  • IBM Tivoli Continuous Data Protection for Files Tutorial

 
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Offering Information

Product information is available via the Offering Information Web site

Also, visit the Passport Advantage® Web site


 
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Publications

No publications are shipped with this program.

The following publication can be ordered after June 16, 2006:

                           Order
Title                      number
 
IBM Tivoli Continuous      GC32-1783
 Data Protection for
 Files User's Guide

The IBM Publications Center

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries free of charge.

News of many publications may be subscribed to via Mysupport

Displayable softcopy publications: IBM Tivoli Continuous Data Protection for Files User's Guide is offered in displayable softcopy form. The displayable manual is part of the basic machine-readable material. The files are shipped on CD-ROM.
 
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Technical information

Specified operating environment

Hardware requirements

An Intel® Pentium® III processor with:

  • 500 MHZ CPU, or higher
  • 384 MB RAM, or higher
  • 100 MB free disk space (plus user configured amount of additional space for local file repository)
  • 48 MB download, 69 MB install footprint

Software requirements

Operating system — one of the following:

  • Windows™ 2000 Professional, Advanced Server, SP2®, or later (x86-32)
  • Windows 2003 Server, Standard, Enterprise, SP1® (x86-32)
  • Windows XP Professional, SP1, or later (x86-32)

Browser — one of the following:

  • Internet Explorer V5.0, or later (recommended)
  • Mozilla Firefox

Performance considerations: Tivoli CDP for Files performance will vary depending upon a customer's particular configuration, the client/server options, and customization.

Planning information

Software Maintenance, previously referred to as Subscription and Technical Support, is included in the Passport Advantage Agreement. Installation and technical support is provided by the Software Maintenance offering of the IBM International Passport Advantage Agreement. This fee service enhances customer productivity, with voice and electronic access into IBM support organizations.

Packaging

Tivoli CDP for Files is distributed with:

  • Product CD-ROM
  • Quick Start CD-ROM, with User's Guide, Tutorial, and Release Notes (all in English), Quick Start User's Guide (in 14 languages)
  • Quick Start hard copy (English, French, Japanese)

Security, auditability, and control

Tivoli CDP for Files uses the security and auditability features of the operating system software. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
 
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IBM Tivoli Enhanced Value-Based Pricing

IBM Tivoli software products are priced using IBM Tivoli's Enhanced Value-Based Pricing. The Enhanced Value-Based Pricing system is based upon the IBM Tivoli Environment-Managed Licensing Model, which uses a managed-environment approach — whereby price is determined by what is managed rather than the number and type of product components installed.

Unlike typical systems management licensing models that require entitlements of specific software components to specific systems, the IBM Tivoli Environment-Managed Licensing Model provides the customer flexibility to deploy its IBM Tivoli software products within its environment in a manner that can address and respond to the customer's evolving architecture. That is, as the architecture of a customer's environment changes, the customer's implementation of IBM Tivoli software can be altered, as needed, without affecting the customer's license requirements (as long as the customer does not exceed its entitlements to the software).

Under Enhanced Value-Based Pricing, licensing and pricing of server-oriented applications are determined based upon the server's use in the customer's environment. Typically, such applications are licensed and priced in a manner that corresponds to each installed and activated processor of the server managed by the IBM Tivoli application to help correlate price to value while offering a simple solution.

Where a server is physically partitioned, this approach is modified. This partitioning technique is the approach used with systems that have either multiple cards or multiple frames, each of which can be configured independently. For servers capable of physical partitioning (for example, IBM's pSeries® Scalable POWERparallel Systems® servers, Sun Ultra servers, and HP Superdome servers), an entitlement is required for each processor in the physical partition being managed by the Tivoli application. For example, assume that a server has 24 processors installed in aggregate. If this server is not partitioned, entitlements are required for all 24 processors. If, however, it is physically partitioned into three partitions each containing eight processors, and Tivoli products were managing only one of the three partitions, then entitlements would be required for the eight processors on the physical partition managed by the IBM Tivoli application.

For servers with virtual or logical partitions, entitlements are required for all installed and activated processors on the server. For each IBM Tivoli application managing a clustered environment, licensing is based on the cumulative number of installed and activated processors on each server in the cluster. Where the cluster includes physically partitioned servers, the considerations described above concerning physically partitioned servers apply as well.

Enhanced Value-Based Pricing recognizes the convergence of RISC/UNIX® and Microsoft™ Windows/Intel technologies, in order to simplify the customers licensing requirements, and to provide a smoother, more scalable model. Pricing and licensing does not differentiate between non-zSeries® server platforms or operating systems. For some products, this platform neutrality extends to zSeries and other host servers as well.

IBM Tivoli Enhanced Value-Based Pricing terminology definitions

Client device or client

A client device is a computer system that requests the execution of a set of commands, procedures, or applications from another computer system that is typically referred to as a server. Multiple client devices may share access to a common server. A client device generally has some processing capability or is programmable to allow a user to do work. Examples include, but are not limited to, notebook computers, desktop computers, desk side computers, technical workstations, appliances, personal digital assistants, automated teller machines, point-of-sale terminals, tills and cash registers, and kiosks.

Partitions

A server's resources (CPU, memory, I/O, interconnects and buses) may be divided according to the needs of the applications running on the server. This partitioning can be implemented with physical boundaries (Physical Partitions) or logical boundaries (Logical Partitions).

Physical Partitions are defined by a collection of processors dedicated to a workload and can be used with systems that have either multiple cards or multiple frames, each of which can be configured independently. In this method, the partitions are divided along hardware boundaries and processors, and the I/O boards, memory, and interconnects are not shared.

Logical Partitions are defined by software rather than hardware and allocate a pool of processing resources to a collection of workloads. These partitions, while separated by software boundaries, share hardware components and run in one or more physical partitions.

Processor

A processor is a functional unit in a computer that interprets and executes instructions. A processor consists of at least an instruction control unit and an arithmetic and logic unit.

Server

A server is a computer system that executes requested procedures, commands, or applications to one or more user and/or client devices over a network. A Proof of Entitlement (PoE) must be obtained for each server on which the program, or a component of the program, is run or which the program manages.

Standby or backup systems

For programs running or resident on backup machines, IBM defines three types of situations: cold, warm, and hot. In the cold and warm situations, a separate entitlement for the copy on the backup machine is normally not required and typically no additional charge applies. In a hot backup situation, the customer needs to acquire another license or entitlement sufficient for that server. All programs running in backup mode must be solely under the customer's control, even if running at another enterprise's location.

As a practice, the following are definitions and allowable actions concerning the copy of the program used for backup purposes:

Cold — A copy of the program may reside, for backup purposes, on a machine as long as the program is not started. There is no additional charge for this copy.

Warm — A copy of the program may reside for backup purposes on a machine and is started, but is idling, and is not doing any work of any kind. There is no additional charge for this copy.

Hot — A copy of the program may reside for backup purposes on a machine, is started, and is doing work. The customer must acquire a license or entitlement for this copy and there will generally be an additional charge.

Doing work includes, for example, production, development, program maintenance, and testing. It also could include other activities such as mirroring of transactions, updating of files, synchronization of programs, data or other resources (for example, active linking with another machine, program, database, or other resource, and so on), or any activity or configurations that would allow an active hot switch or other synchronized switch over between programs, databases, or other resources to occur.

In the case of a program or system configuration that is designed to support a high availability environment by using various techniques (for example, duplexing, mirroring of files or transactions, maintaining a "heartbeat," active linking with another machine, program, database, or other resource, and so on), the program is considered to be doing work in the hot situation and a license or entitlement must be purchased.

Licensing example

The customer's overall network environment includes:

Distributed servers — site 1

  • Twenty uniprocessors
  • Sixty-five 2-way servers
  • Twelve 4-way servers

Distributed servers — site 2

  • One 8-way server
  • One 12-way server with two virtual or logical partitions
  • One 14-way server
  • One 16-way Sun Ultra server with two 8-way physical partitions (only one of which is managed by Tivoli applications)
  • One 24-way server

Others

  • 500 workstations and 1,000 laptops (1,500 clients) at site 2.

The customer wants to manage all servers in its network with IBM Tivoli CDP for Files. The customer plans to backup all 1,500 clients (that is, technical workstations, desktops, and so forth) at site 2.

The customer must obtain the following entitlements for IBM Tivoli CDP for Files.

Systems           Quantity in    Processor
managed           customer       entitlements
                  environment    required
 
Uniprocessor      20              20
2-way             65             130
4-way             12              48
8-way              1               8
12-way (two        1              12
 logical
 partitions)
14-way             1              14
16-way (two        1               8
 physical
 partitions,
 one of which
 is managed by
 Tivoli
 applications)
24-way             1              24
 
Total processor entitlements     264

The customer must obtain the following client entitlements of IBM Tivoli CDP for Files for the laptops and workstations at site 2.

                            Quantity in   Total Client
Systems                     customer      entitlements
managed                     environment   required
 
Clients                     1,500         1,500
Total Client Entitlements                 1,500
                                          (see note)

Note: Place an order for 60 of the 25 Client Devices part number or feature number (60 X 25 = 1,500 entitlements).


 
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Ordering information

Product group: IBM Tivoli Storage Manager
IBM Tivoli CDP for Files (5608-APF)

Product category: Tivoli Storage Manager for CDP

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.

Entitled maintenance     Media packs              Part
offerings description    description              number
 
5608-APF Tivoli          IBM Tivoli Continuous    BJ0IHML
 Continuous Data          Data Protection
 Protection for           for Files V2.2 Media
 Files V2.1               Pack multilingual

Current licensees

Current licensees with support in effect will receive instructions on how to order this update.

New licensees

Orders for new licenses will be accepted now.

Shipment will begin on the planned availability date.

Basic license

Ordering information for Passport Advantage: Passport Advantage allows you to have a common anniversary date for Software Maintenance renewals, which can simplify management and budgeting for eligible new versions and releases (and related technical support) for your covered products. The anniversary date, established at the start of your Passport Advantage Agreement, will remain unchanged while your Passport Advantage Agreement remains in effect. New software purchases will initially include twelve full months of maintenance coverage. Maintenance in the second year (the first year of renewal) can be prorated to be coterminous with your common anniversary date. Thereafter, all software maintenance will renew at the common anniversary date and include twelve full months of maintenance.

Refer to the IBM International Passport Advantage Agreement and to the IBM Software Maintenance Handbook for specific terms relating to, and a more complete description of, technical support provided through Software Maintenance.

The quantity to be specified for the Passport Advantage part numbers in the following table is per processor and per 25 client devices. To order for Passport Advantage, specify the desired part number and quantity.

                                                Part
Description                                     number
 
IBM Tivoli CDP
 for Files Processors:
 
 License and Software Maintenance 12 Months     D55H9LL
 Annual Software Maintenance Renewal            E01ZDLL
 Software Maintenance Reinstatement 12 Months   D55HALL
 
25 Client Devices:
 
 License and Software Maintenance 12 Months     D5964LL
 Annual Software Maintenance Renewal            E02VMLL
 Software Maintenance Reinstatement 12 Months   D5965LL

To order a media pack for Passport Advantage, specify the part number in the desired quantity from the following table:

 
                                                Part
Description                                     number
 
IBM Tivoli Continuous Data Protection           BJ0IHML
 for Files V2.2 Media Pack

IBM Tivoli CDP for Files V2.2 is also available via Web download from Passport Advantage.

Ordering information for 5608-APF non-Passport Advantage offerings

To order a basic license, specify the program number and the feature number of the desired distribution medium. Also, specify the one-time charge feature number in the quantity desired (maximum quantity of 250).

The quantity to be specified for the features in the following table is per processor and per 25 Client Devices.

Use the following table to order the program products listed below:

                                        Feature number
Product       Product
number        name                      Qty 1   Qty 250
 
5608-APF      Tivoli CDP for Files
 
              Processors:               3916    3917
              25 Client Devices:        4462    4463
 
 
Distribution            Medium
medium                  feature
description             number     Language
 
Tivoli CDP for Files    5809       English

This software license includes Software Maintenance, previously referred to as Software Subscription and Technical Support.

Extending coverage for a total of three years from date of acquisition may be elected. Order the program number, feature number, and quantity to extend coverage for your software licenses. If maintenance has expired, specify the after license feature number.

IBM Tivoli CDP for Files

Maintenance IASP PID 1 Year: 5608-PF2

                                     Feature    Feature
                                     number     number
Description                          qty 1      qty 250
 
Use authorizations (to be
 ordered in quantity):
 
Processors:
 Software Maintenance No Charge      3924       3925
  Registration
 Software Maintenance 1 Year         3926       3927
  Renewal
 
25 Client Devices:
 Software Maintenance No Charge      4466       4467
  Registration
 Software Maintenance 1 Year         4468       4469
  Renewal

Maintenance IASP PID 1 Year: 5608-PF1

                                     Feature    Feature
                                     number     number
Description                          qty 1      qty 250
 
Use authorizations (to be
 ordered in quantity):
 
Processors:
 Software Maintenance 1 Year         3920       3921
  After License
 
25 Client Devices:
 Software Maintenance 1 Year         4464       4465
  After License

Maintenance IASP PID 3 Year: 5608-PF3

                                     Feature    Feature
                                     number     number
Description                          qty 1      qty 250
 
Use authorizations (to be
 ordered in quantity):
 
Processors:
 Software Maintenance 3 Year         3932       3933
  Registration
 
25 Client Devices:
 Software Maintenance 3 Year         4474       4475
  Registration

Maintenance IASP PID 3 Year: 5608-PF4

                                     Feature    Feature
                                     number     number
Description                          qty 1      qty 250
 
Use authorizations (to be
 ordered in quantity):
 
Processors:
 Software Maintenance 3 Year         3936       3937
  Renewal
 
25 Client Devices:
 Software Maintenance 3 Year         4470       4471
  Renewal

Maintenance IASP PID 3 Year: 5608-PF5

                                     Feature    Feature
                                     number     number
Description                          qty 1      qty 250
 
Use authorizations (to be
 ordered in quantity):
 
Processors:
 Software Maintenance 3 Year         3940       3941
  After License
 
25 Client Devices:
 Software Maintenance 3 Year         4472       4473
  After License

Withdrawal from marketing

The following part numbers will be withdrawn January 12, 2007:

                                                Part
Description                                     number
 
IBM Tivoli Data Protection for Files V2.1
 
Clients:
 License and Software Maintenance 12 Months     D55H7LL
 Annual Software Maintenance Renewal            E01ZCLL
 Software Maintenance Reinstatement 12 Months   D55H8LL
 
IBM Tivoli Data Protection for Files V2.1       BJ0G0NA
 Media Pack
 
The following feature numbers will be withdrawn
July 14, 2006:

                                         Feature number
Product     Product
number      name                         Qty 1  Qty 250
 
5608-APF    Tivoli CDP for Files V2.1
 
            Clients:                     3918   3919

IBM Tivoli CDP for Files V2.1

Maintenance IASP PID 1 Year: 5608-PF2

                                     Feature    Feature
                                     number     number
Description                          qty 1      qty 250
 
Use authorizations (to be
 ordered in quantity):
 
Clients:
 Software Maintenance No Charge      3928       3929
  Registration
 Software Maintenance 1 Year         3930       3931
  Renewal

Maintenance IASP PID 1 Year: 5608-PF1

                                     Feature    Feature
                                     number     number
Description                          qty 1      qty 250
 
Clients:
 Software Maintenance 1 Year         3922       3923
  After License

Maintenance IASP PID 3 Year: 5608-PF3

                                     Feature    Feature
                                     number     number
Description                          qty 1      qty 250
 
Use authorizations (to be
 ordered in quantity):
 
Clients:
 Software Maintenance 3 Year         3934       3935
  Registration

Maintenance IASP PID 3 Year: 5608-PF4

                                     Feature    Feature
                                     number     number
Description                          qty 1      qty 250
 
Use authorizations (to be
 ordered in quantity):
 
Clients:
 Software Maintenance 3 Year         3938       3939
  Renewal

Maintenance IASP PID 3 Year: 5608-PF5

                                     Feature    Feature
                                     number     number
Description                          qty 1      qty 250
 
Use authorizations (to be
 ordered in quantity):
 
Clients:
 Software Maintenance 3 Year         3942       3943
  After License

Migration information

Current fractional client entitlements (current entitlements that are not equal to a multiple of 25) will be rounded up to the next whole 25 client entitlement. For example:

Current            New 25
client             client
entitlements       entitlements
 
1-25               1
26-50              2
51-75              3
75-100             4

 
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Terms and conditions

Licensing: IBM International Program License Agreement and License Information document. Proofs of Entitlement (PoE) are required for all authorized use. Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

This software license includes Software Maintenance, previously referred to as Software Subscription and Technical Support.

The following agreement applies for maintenance and does not require customer signatures:

  • IBM Agreement for Acquisition of Software Maintenance (Z125-6011)

License information form number: L-NSTL-6EGRFC

On or near the planned availability date, the LI will be available for review on the IBM Software License Agreement Web site

Limited warranty: Yes

Warranty period: This program includes a warranty for one year from acquisition from IBM or an authorized IBM Business Partner. For one year from acquisition of the program, this warranty provides the customer with access to databases containing program information and FAQs, including any known fixes to defects, which the customer can download or otherwise obtain and install.

Program technical support: Technical support of a program product will be available for a minimum of three years from the general availability date, as long as your Software Maintenance is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Maintenance also provides you with access to updates, releases, and versions of the program. Customers will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

Money-back guarantee: If for any reason you are dissatisfied with the program and you are the original licensee, return it within 30 days from the invoice date, to the party (either IBM or its reseller) from whom you acquired it, for a refund. For clarification, note that (1) for programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program and (2) for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by the customer.

Copy and use on home/portable computer: No

Volume orders (IVO): No

Passport Advantage applies: Yes, and through the Passport Advantage Web site at

Usage restriction: Yes

Usage is limited to the number of processors and client devices licensed.

For additional information, refer to the License Information Document that is available on the IBM Software License Agreement Web site

Software Maintenance applies: Yes

Software Maintenance, previously referred to as Software Subscription and Technical Support, is now included in the Passport Advantage Agreement. Installation and technical support for the products announced in this letter is provided by the Software Maintenance offering of the IBM International Passport Advantage Agreement. This fee service enhances customer productivity by providing voice and/or electronic access into the IBM support organizations.

IBM includes one year of Software Maintenance with the initial license acquisition of each program acquired. The initial period of Software Maintenance can be extended by the purchase of a renewal option.

While your Software Maintenance is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, every day of the year. For additional details, consult your IBM Software Support Guide at

Software Maintenance does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under this agreement.

For additional information about the Passport Advantage Agreement, visit the Passport Advantage Web site at

All distributed software licenses include Software Maintenance (Software Subscription and Technical Support) for a period of 12 months from the date of acquisition, providing a streamlined way to acquire IBM software and assure technical support coverage for all licenses. Extending coverage for a total of three years from date of acquisition may be elected. For additional information, refer to Changes to Distributed Software Products Model for Products Outside Passport Advantage Software Announcement 201-201 , dated July 10, 2001.

Variable charges apply: Yes

Educational allowance available

Yes, 15% education allowance applies to qualified education institution customers.
 
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Prices

Contact your IBM representative for charges information for this announcement.

Passport Advantage

For Passport Advantage and charges, contact your IBM representative or your authorized IBM Business Partner. Additional information is also available at

Business Partner information: If you are an IBM Business Partner — Distributor for Workstation Software acquiring products from IBM, you may link directly to Business Partner pricing information. An ID and password is required.


 
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Order now

To order, contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

 Phone:      800-IBM-CALL (426-2255)
 Fax:        800-2IBM-FAX (242-6329)
 Internet:   callserv@ca.ibm.com
 Mail:       IBM Americas Call Centers
             Dept. Teleweb Customer Support, 9th floor
             105 Moatfield Drive
             North York, Ontario
             Canada M3B 3R1
 
 Reference:  SE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

 
Tivoli, Passport Advantage, SP2, SP1, Notes, pSeries, Scalable POWERparallel Systems, zSeries, and PartnerWorld are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Pentium and Intel are registered trademarks of Intel Corporation.
 
Windows and Microsoft are trademarks of Microsoft Corporation.
 
UNIX is a registered trademark of the Open Company in the United States and other countries.
 
Other company, product, and service names may be trademarks or service marks of others.

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