IBM Tivoli Monitoring for Cluster Managers V6.1 extends monitoring capabilities to include clustered environments

IBM United States Software Announcement 206-078
April 11, 2006

 

 ENUS206-078.PDF (72KB)

Table of contents   Document options  
TOC link At a glance TOC link Publications
TOC link Overview TOC link Technical information
TOC link Key prerequisites TOC link IBM Tivoli Enhanced Value-Based Pricing
TOC link Planned availability dates TOC link Ordering information
TOC link Description TOC link Terms and conditions
TOC link Product positioning TOC link Prices
TOC link Education support TOC link Order now
TOC link Offering Information  
 
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At a glance

IBM Tivoli Monitoring for Cluster Managers V6.1 can help:

  • Monitor availability of key cluster resources and processes of the Microsoft™ Cluster Server
  • Gather historical data in order to show real-time and historical data side-by-side in the Tivoli Enterprise™ Portal (TEP) for extensive diagnostics
  • Provide immediate value with built-in situations and expert advice to enable IT operations to more quickly resolve issues
  • Deliver pre-configured workspaces with valuable reports for isolating and troubleshooting problems
  • Identify top cluster resource shortage threats to application availability and capacity
  • Monitor the percent and absolute value of cluster resources used (such as processor, memory, disk, and network)

IBM Tivoli Monitoring for Cluster Managers V6.1 works with IBM Tivoli Enterprise Console® and IBM Tivoli Business Systems Manager.

For ordering, contact:

Your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: SE001).
 
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Overview

Businesses frequently cluster resources to avoid downtime. These clustered resources need monitoring capabilities. IBM Tivoli® Monitoring for Cluster Manager V6.1 is able to help by monitoring cluster manager resource performance and availability.

With agents that contain best practice situations and expert advice for quick problem identification, notification, and correction, Tivoli Monitoring for Cluster Manager V6.1 identifies cluster-specific issues in failover and load-balancing environments. The end result is that you are able to:

  • Measure the performance of critical cluster manager resources
  • Detect persistent problem indications
  • Identify root cause
  • Correlate events across the business
  • Understand business impact when problems occur
  • Baseline service levels of system resources

 
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Key prerequisites

Refer to the Hardware requirements and Software requirements sections for the key prerequisites.
 
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Planned availability dates
  • April 14, 2006: Electronic software delivery
  • May 12, 2006: Media and documentation

 
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Description

IBM Tivoli Monitoring for Cluster Managers extends the end-to-end monitoring and management capability of IBM Tivoli Monitoring to include Microsoft Cluster Server (MSCS). This agent will include best practice situations and expert advice, customized workspaces, and historical data gathering, as well as sending application-specific events to IBM Tivoli Enterprise Console. This assists customers to more effectively and efficiently manage their complete, end-to-end infrastructure from a single customizable interface. The specifics of this agent are described below:

  • Monitors the availability of the MSCS cluster service
  • Informs the user of top cluster resource shortage threats to applications, as well as the percentage and absolute value of cluster resources used
  • Displays distribution of consumption across cluster nodes for load balancing
  • Provides supporting information to be used in assessing the health of the cluster
  • Provides real-time notification of application and cluster component status changes

Accessibility by people with disabilities

A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) can be requested via IBM's Web site

Section 508 of the U.S. Rehabilitation Act

IBM Tivoli Monitoring for Cluster Managers is capable as of May 12, 2006, when used in accordance with IBM's associated documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it. A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) can be requested via IBM's Web site at the following URL


 
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Product positioning

IBM Tivoli Monitoring for Cluster Managers V6.1 is a part of the IBM Tivoli Monitoring family of products, and extends the breadth of platform and application monitoring coverage for this family. These preconfigured situations provide out-of-the-box monitoring functionality for cluster managers or Microsoft Cluster Server. They can be customized to automate recovery actions when problems are encountered.

Trademarks

 
Tivoli Enterprise is a trademark of International Business Machines Corporation in the United States or other countries or both.
 
Tivoli and Tivoli Enterprise Console are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Microsoft is a trademark of Microsoft Corporation.
 
Other company, product, and service names may be trademarks or service marks of others.

 
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Education support

Training is available, or will be available, for IBM Tivoli® products. Education is offered through IBM Global Services — IT Education Services and through IBM Tivoli Software Authorized Training Providers.

IBM Global Services — IT Education Services provides education to support many IBM offerings. Descriptions of courses for IT professionals and managers are on the IBM IT Education Services Web site

Refer to the IBM IT Education Services Web site for information on course locations and availability dates.

For current information on IBM Tivoli software education, visit

Current schedule information for IBM Tivoli training is available at


 
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Offering Information

Product information is available via the Offering Information Web site

Also, visit the Passport Advantage® Web site


 
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Publications

The following publications can be ordered from the IBM Publications Center after the dates listed:

Publication                 Order          Availability
title                       number         date
 
IBM Tivoli Monitoring       SC32-1860      April 14, 2006
 for Cluster Managers:
 Microsoft(TM) Cluster
 Servers Agent User's
 Guide

To order, use the Publications Center or contact your IBM representative.

The IBM Publications Center

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries free of charge.

News of many publications may be subscribed to via Mysupport


 
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Technical information

Specified operating environment

Hardware requirements

Any hardware platform that can support the required software.

Software requirements

IBM Tivoli Monitoring V6.1

Planning information

Customer responsibilities: Software Maintenance, previously referred to as Software Subscription and Technical Support, is included in the Passport Advantage Agreement. Installation and technical support is provided by the Software Maintenance offering of the IBM International Passport Advantage Agreement. This fee service enhances customer productivity, with voice and electronic access into IBM support organizations.

Packaging: IBM Tivoli Monitoring for Cluster Managers is distributed with:

  • International Program License Agreement (Z125-3301)
  • Media
  • Publications (refer to the Publications section)

Security, auditability, and control

IBM Tivoli Monitoring for Cluster Managers uses the security and auditability features of the operating system software.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
 
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IBM Tivoli Enhanced Value-Based Pricing

IBM Tivoli software products are priced using IBM Tivoli's Enhanced Value-Based Pricing. The Enhanced Value-Based Pricing system is based upon the IBM Tivoli Environment-Managed Licensing Model, which uses a managed-environment approach — whereby price is determined by what is managed rather than the number and type of product components installed.

For example, all servers monitored with IBM Tivoli's monitoring product (IBM Tivoli Monitoring) require entitlements sufficient for those servers. Other IBM Tivoli products may manage clients, client devices, agents, network nodes, users, or other items, and are licensed and priced accordingly.

Unlike typical systems management licensing models that require entitlements of specific software components to specific systems, the IBM Tivoli Environment-Managed Licensing Model provides the customer flexibility to deploy its IBM Tivoli software products within its environment in a manner that can address and respond to the customer's evolving architecture. That is, as the architecture of a customer's environment changes, the customer's implementation of IBM Tivoli software can be altered, as needed, without affecting the customer's license requirements (as long as the customer does not exceed its entitlements to the software).

Under Enhanced Value-Based Pricing, licensing and pricing of server-oriented applications are determined based upon the server's use in the customer's environment. Typically, such applications are licensed and priced in a manner that corresponds to each installed and activated processor of the server managed by the IBM Tivoli application to help correlate price to value while offering a simple solution.

Where a server is physically partitioned, this approach is modified. This partitioning technique is the approach used with systems that have either multiple cards or multiple frames, each of which can be configured independently. For servers capable of physical partitioning (for example, IBM's pSeries® Scalable POWERparallel® Systems servers, Sun Ultra servers, and HP Superdome servers), an entitlement is required for each processor in the physical partition being managed by the IBM Tivoli application. For example, assume that a server has 24 processors installed in aggregate. If this server is not partitioned, entitlements are required for all 24 processors. If, however, it is physically partitioned into three partitions each containing eight processors, and Tivoli products were managing only one of the three partitions, then entitlements would be required for the eight processors on the physical partition managed by the IBM Tivoli application.

For servers with virtual or logical partitions, entitlements are required for all installed and activated processors on the server. For each IBM Tivoli application managing a clustered environment, licensing is based on the cumulative number of installed and activated processors on each server in the cluster for each IBM Tivoli application managing the cluster. Where the cluster includes physically partitioned servers, the considerations described above concerning physically partitioned servers apply as well.

Enhanced Value-Based Pricing recognizes the convergence of RISC/UNIX® and Microsoft Windows™/Intel® technologies, in order to simplify the customer's licensing requirements, and to provide a smoother, more scalable model. Pricing and licensing does not differentiate between non-zSeries® server platforms or operating systems. For some products, this platform neutrality extends to zSeries and other host servers as well.

IBM Tivoli Enhanced Value-Based Pricing terminology definitions

Client device or client

A client device is a computer system that requests the execution of a set of commands, procedures, or applications from another computer system that is typically referred to as a server. Multiple client devices may share access to a common server. A client device generally has some processing capability or is programmable to allow a user to do work. Examples include, but are not limited to, notebook computers, desktop computers, desk side computers, technical workstations, appliances, personal digital assistants, automated teller machines, point-of-sale terminals, tills and cash registers, and kiosks.

Millions of Service Units (MSU)

An MSU is defined as millions of Central Processing Unit (CPU) service units per hour; the measure of capacity used to describe the computing power of the hardware processors on which S/390® or zSeries software runs. Processor MSU values are determined by the hardware vendor, IBM, or Software Compatible Vendors (SCVs).

For more detailed information about PSLC pricing, go to

Network node or node

Network nodes include routers, switches, hubs, and bridges that contain a network management agent. A single network node may contain any number of interfaces or ports.

Partitions

A server's resources (CPU, memory, I/O, interconnects and buses) may be divided according to the needs of the applications running on the server. This partitioning can be implemented with physical boundaries (physical partitions) or logical boundaries (logical partitions).

Physical partitions are defined by a collection of processors dedicated to a workload and can be used with systems that have either multiple cards or multiple frames, each of which can be configured independently. In this method, the partitions are divided along hardware boundaries and processors, and the I/O boards, memory, and interconnects are not shared.

Logical partitions are defined by software rather than hardware and allocate a pool of processing resources to a collection of workloads. These partitions, while separated by software boundaries, share hardware components and run in one or more physical partitions.

Port

A port is the physical connection between a device and the network.

Managed processor (charging Full Capacity in the managed environment)

Charges are based on the active processors on the machines in the computing environment affiliated with the program rather than on the server where the program is run. The managed processors which require Proofs of Entitlement (PoEs) are defined both in the Prices section of the announcement or the License Information's Program-unique terms.

Notes

  1. IBM defines a physical processor in a computer as a functional unit that interprets and executes instructions. A physical processor consists of at least an instruction control unit and one or more arithmetic and logic units.
  2. Multicore technology allows two or more processors (commonly called cores) to be active on a single silicon chip. With multicore technology, IBM considers each core to be a physical processor. For example, in a dual-core chip, there are two physical processors residing on the single silicon chip.
  3. The program may not run on some or all of the processors for which PoEs are required by the program's valuation method.
  4. In the zSeries' Integrated Facility for Linux™ (IFL) environment, each IFL engine is considered a single physical processor.
  5. Threading, a technique which makes a single processor seem to perform as two or more, does not affect the count of physical processors.
  6. Where blade technology is employed, each blade is considered a separate server and charging is based upon the total number of processors on the blades with which the program is affiliated.

Processor (per processor charging under Full Capacity)

In Full Capacity charging, PoEs must be acquired for all activated processors (available for use) that are on the server where the program or a component of the program is run.

Notes

  1. IBM defines a physical processor in a computer as a functional unit that interprets and executes instructions. A physical processor consists of at least an instruction control unit and one or more arithmetic and logic units.
  2. Multicore technology allows two or more processors (commonly called cores) to be active on a single silicon chip. With multicore technology, IBM considers each core to be a physical processor. For example, in a dual-core chip, there are two physical processors residing on the single silicon chip.
  3. In the zSeries' Integrated Facility for Linux (IFL) environment, each IFL engine is considered a single physical processor.
  4. Threading, a technique which makes a single processor seem to perform as two or more, does not affect the count of physical processors.
  5. Where blade technology is employed, each blade is considered a separate server and charging is based upon the total number of processors on the blade on which the program is run.
  6. When a server is shipped with six processors, but two of them are inactive, four processors are active for the customer.

Server

A server is a computer system that executes requested procedures, commands, or applications to one or more user and/or client devices over a network. A proof of entitlement (POE) must be obtained for each sever on which the program or a component of the program is run or manages.

Standby or backup systems

For programs running or resident on backup machines, IBM defines three types of situations: cold, warm, and hot. In the cold and warm situations, a separate entitlement for the copy on the backup machine is normally not required and typically no additional charge applies. In a hot backup situation, the customer needs to acquire another license or entitlements sufficient for that server. All programs running in backup mode must be solely under the customer's control, even if they are running at another enterprise's location.

As a practice, the following are definitions and allowable actions concerning the copy of the program used for backup purposes.

Cold — A copy of the program may reside, for backup purposes, on a machine as long as the program is not started. There is no additional charge for this copy.

Warm — A copy of the program may reside for backup purposes on a machine and is started, but is idling, and is not doing any work of any kind. There is no additional charge for this copy.

Hot — A copy of the program may reside for backup purposes on a machine, is started, and is doing work. The customer must acquire a license or entitlements for this copy and there will generally be an additional charge.

Doing work includes, for example, production, development, program maintenance, and testing. It also could include other activities such as mirroring of transactions, updating of files, synchronization of programs, data or other resources (for example, active linking with another machine, program, database, or other resource, and so on), or any activity or configurations that would allow an active hot switch or other synchronized switch over between programs, databases, or other resources to occur.

In the case of a program or system configuration that is designed to support a high availability environment by using various techniques (for example, duplexing, mirroring of files or transactions, maintaining a heartbeat, active linking with another machine, program, database, or other resource, and so on), the program is considered to be doing work in the hot situation and a license or entitlement must be purchased.

Value Units

A Value Unit is a metric used to compute license quantities, is program specific, and is typically only used on products managing zSeries systems.

Product Web site

A complete list of IBM Tivoli products is available at Web site

Licensing Web site

IBM Tivoli product licensing documents are available at Web site

Passport Advantage

Through the Passport Advantage Agreement, customers may receive discounted pricing based on their total volume of eligible products, across all IBM brands, acquired worldwide. The volume is measured by determining the total Passport Advantage points value of the applicable acquisitions. Passport Advantage points are only used for calculating the entitled Passport Advantage discount.

To determine the required Tivoli product configuration under Passport Advantage, the Tivoli Enhanced Value-Based Pricing Model applies. The customer's environment is evaluated on a per-product basis.

Use the following two-step process to determine the total Passport Advantage points value:

  1. Analyze the customer environment to determine the number of Tivoli Management Points or other charge unit for a product. The quantity of each product's part numbers to be ordered is determined by that analysis.
  2. Order the Passport Advantage part numbers. A Passport Advantage point value, which is the same worldwide for a specific part number regardless of where the order is placed, is assigned to each Tivoli product part number. The Passport Advantage point value for the applicable part number multiplied by the quantity for that part number will determine the Passport Advantage points for that Tivoli product part number. The sum of these Passport Advantage points determines the Passport Advantage point value of the applicable Tivoli product authorizations which then may be aggregated with the point value of other applicable Passport Advantage product acquisitions to determine the total Passport Advantage points value.

The discounted pricing available through Passport Advantage is expressed in the form of Suggested Volume Prices (SVPs), which vary depending on the SVP level. Each SVP level is assigned a minimum total Passport Advantage point value, which must be achieved, in order to qualify for that SVP level.

Media packs and documentation packs do not carry Passport Advantage points and are not eligible for SVP discounting.

For additional information on Passport Advantage, refer to the following Web site

The following Passport Advantage part number categories may be orderable:

  • License and Software Maintenance 12 Months — this is the product authorization with maintenance to the first anniversary date.
  • Annual Software Maintenance Renewal — this is the maintenance renewal for one anniversary that applies when a customer renews their existing coverage period prior to the anniversary date at which it expires.
  • Software Maintenance Reinstatement 12 Months — this is for customers who have allowed their Software Maintenance to expire, and later wish to reinstate their Software Maintenance.
  • Media packs — these are the physical media, such as CD-ROMs, that deliver the product's code.
  • Documentation packs — these contain printed documentation such as the User's Guide and Release Notes
  • Custom Build Registration — this is used with products that have an IBM zSeries component. Ordering this part number results in a process to enable the customer to receive the zSeries code via the z/OS® Customized Offerings packaging techniques, that is, ServerPac, SystemPac®, or the Custom Build Product Delivery Option (CBPDO).

Pricing examples

IBM Tivoli Monitoring Solutions

The IBM Tivoli Monitoring Solutions are a family of programs that help to monitor and manage distributed environments. The suite consists of an IBM Tivoli Monitoring Program and various "IBM Tivoli Monitoring for..." Programs.

The IBM Tivoli Monitoring Program is comprised of the IBM Tivoli Monitoring foundation and various operating system agents. The "IBM Tivoli Monitoring for..." Programs are solutions that are each comprised of various application agents designed to monitor and manage specific application areas (for example, the IBM Tivoli Monitoring for Databases Program may be comprised of DB2®, MS SQL, Oracle, and Sybase agents).

Each server with an "IBM Tivoli Monitoring for..." Program is based on, and requires licensing and deployment of the IBM Tivoli Monitoring Program as a prerequisite.

Customers are entitled to use any or all of the application agents that are delivered with an "IBM Tivoli Monitoring for ..." Program for each server licensed. Licensing is required for each server which deploys any or all of the application agents provided in a specific "IBM Tivoli Monitoring for..." Program.

The IBM Tivoli Monitoring Solutions are licensed by the Managed Processor.

Pricing Example 1 (IBM Tivoli Monitoring Program)

The customer's core environment requiring the IBM Tivoli Monitoring Program includes:

Distributed Servers

  • 20 uniprocessors
  • 65 2-way servers
  • 12 4-way servers
  • One 8-way server
  • One 12-way server with two virtual or logical partitions
  • One 14-way server
  • One 16-way Sun Ultra server with two 8-way physical partitions (only one of which is managed by Tivoli applications)
  • One 24-way server
  • One z800 Server with two uni-Processor IFLs running Linux (also known as zLinux or Linux on zSeries)

Note: zLinux or Linux on zSeries offerings may not be available for all Tivoli Programs. This licensing example assumes such availability. Linux on zSeries offerings have distinctly orderable part numbers in Passport Advantage, and should be used when ordering entitlements for IFLs running Linux.

Pricing for programs without a Linux on zSeries offering will exclude the z800 Server entitlement requirement indicated below.

The customer will require the following entitlements for the IBM Tivoli Monitoring Program (266 managed processors):

                        Quantity in    Processor
Systems                 customer       entitlements
managed                 environment    required
 
Uniprocessor            20              20
2-way                   65             130
4-way                   12              48
8-way                    1               8
12-way (two logical      1              12
 partitions)
14-way                   1              14
16-way (two physical     1               8
 partitions, one of
 which is managed by
 Tivoli applications)
24-way                   1              24
z800 server with two     1               2
 IFLs
Total Processor                        266
 Entitlements

Pricing Example 2 (IBM Tivoli Monitoring for... Programs)

In addition to the core environment described above (266 managed processor entitlement requirement for the IBM Tivoli Monitoring Program), the customer decides to monitor ten 2-way virtual servers. The customer must obtain the following entitlements:

IBM Tivoli Monitoring for Cluster Managers

                     Quantity in      Processor
Systems              customer         entitlements
managed              environment      required
 
2-way                20               20
Total Processor                       40
 Entitlements

Note that licensing of the IBM Tivoli Monitoring Program is required for every server with an "IBM Tivoli Monitoring for..." Program. Therefore, in this example, if the customer's two virtual servers are incremental to the Servers described in the core environment, the customer also requires 20 additional Managed Processor entitlements for the new Cluster Managers.

Licensing is valid for any agent supported by the "IBM Tivoli Monitoring for ..." Program.
 
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Ordering information

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Product information

Licensed
function                   Product           Product
title                      group             category
 
IBM Tivoli Monitoring      Availability      Tivoli
 for Cluster Managers       and               Monitoring
                            Performance       Solutions
 
Program                    PID           Charge unit
name                       number        description
 
IBM Tivoli Monitoring      5724-M94      Processor Day
 for Cluster
 Managers
IBM Tivoli Monitoring      5724-M94      Managed
 for Cluster Managers                     Processors

Charge metrics definitions

Processor

In Full Capacity charging, PoEs must be acquired for all activated processors (available for use) that are on the server where the program or a component of the program is run.

  1. If there are program components included in the offering whose function is not to be included in the charge metric, these must be listed in the Program-unique Terms of the License Information.
  2. IBM defines a physical processor in a computer as a functional unit that interprets and executes instructions. A physical processor consists of at least an instruction control unit and one or more arithmetic and logic units.
  3. Multicore technology allows two or more processors (commonly called cores) to be active on a single silicon chip. Unless otherwise announced, with multi-core technology, IBM considers each core to be a physical processor. For example, in a dual-core chip, there are two physical processors residing on the single silicon chip.
  4. In the zSeries' Integrated Facility for Linux (IFL) environment, each IFL engine is considered a single physical processor.
  5. Threading, a technique which makes a single processor seem to perform as two or more, does not affect the count of physical processors.
  6. Where blade. technology is employed, each blade is considered a separate server and charging is based upon the total number of processors on the blade on which the program is run.

Per managed processor

Charges are based on the activated processors on the machines in the computing environment affiliated with the program rather than on the server where the program is run. The managed processors which require PoEs are defined both in the Prices section of the announcement or the License Information's Program-unique Terms.

  1. If there are program components included in the offering whose function is not to be included in the charge metric, these must be listed in the Program-unique Terms of the License Information
  2. IBM defines a physical processor in a computer as a functional unit that interprets and executes instructions. A physical processor consists of at least an instruction control unit and one or more arithmetic and logic units.
  3. Multicore technology allows two or more processors (commonly called cores) to be active on a single silicon chip. Unless otherwise announced, with multicore technology, IBM considers each core to be a physical processor. For example, in a dual-core chip, there are two physical processors residing on the single silicon chip.
  4. The program may not run on some or all of the processors for which PoE's are required by the program's valuation method.
  5. In the zSeries' Integrated Facility for Linux (IFL) environment, each IFL engine is considered a single physical processor.
  6. Threading, a technique which makes a single processor seem to perform as two or more, does not affect the count of physical processors.
  7. Where blade technology is employed, each blade is considered a separate server and charging is based upon the total number of processors on the blades with which the program is affiliated.

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the product listed below are entitled to receive the corresponding media pack.

Entitled maintenance    Media packs             Part
offerings description   description             number
 
5724-M94 Tivoli         IBM Tivoli Monitoring   BJ0H1ML
 Monitoring for          for Cluster Managers
 Cluster Managers        V6.1.0
 Managed Processor

New licensees: Orders for new licenses will be accepted now.

Shipment will begin on the planned availability date.

Basic license

Ordering information for Passport Advantage: Passport Advantage allows you to have a common anniversary date for Software Maintenance renewals, which can simplify management and budgeting for eligible new versions and releases (and related technical support) for your covered products. The anniversary date, established at the start of your Passport Advantage Agreement, will remain unchanged while your Passport Advantage Agreement remains in effect. New software purchases will initially include twelve full months of maintenance coverage. Maintenance in the second year (the first year of renewal) can be prorated to be coterminous with your common anniversary date. Thereafter, all software maintenance will renew at the common anniversary date and include twelve full months of maintenance.

Refer to the IBM International Passport Advantage Agreement and to the IBM Software Maintenance Handbook for specific terms relating to, and a more complete description of, technical support provided through Software Maintenance.

The quantity to be specified for the Passport Advantage part numbers in the following table is per managed processor. To order for Passport Advantage, specify the desired part number and quantity.

Passport Advantage program licenses

IBM Tivoli Monitoring for Cluster Managers

Part                                   Part
description                            number
 
IBM Tivoli Monitoring for
 Cluster Managers
ITM for Cluster Managers Managed       D57HJLL
 Processors License and SW
 Maintenance 12
ITM for Cluster Managers Managed       E02FFLL
 Processors SW Maintenance
 Annual Renewal
ITM for Cluster Managers Managed       D57HKLL
 Processors SW Maintenance
 Reinstatement
To order for Passport Advantage, specify the part number in the desired quantity from the following table:

                              Part
Description                   number
 
IBM Tivoli Monitoring for     BJ0H1ML
 Cluster Managers V6.1
 Media Pack
 Multilingual

IBM Tivoli Monitoring for Cluster Managers is also available via Web download from Passport Advantage.

On/Off Capacity on Demand (CoD)

IBM Tivoli Monitoring for Cluster Managers

Part                          Part
description                   number
 
ITM for Cluster Managers      D57PBLL
 Processor Day Per
 Use-day, On/Off
 Capacity on Demand

 
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Terms and conditions

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Licensing: IBM International Program License Agreement. Proofs of Entitlement (PoE) are required for all authorized use.

Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

This software license includes Software Maintenance, previously referred to as Software Subscription and Technical Support.

License information form number

Program                   Program      Form
name                      number       number
 
IBM Tivoli Monitoring     5724-M94     L-NSTL-6MBPG
 for Cluster Managers

On or near the planned availability date, the LI will be available for review on the IBM Software License Agreement Web site

Limited warranty: Yes

Warranty: This program includes a warranty for one year from acquisition from IBM or an authorized IBM Business Partner. For one year from acquisition of the program, this warranty provides the customer with access to databases containing program information and FAQs, including any known fixes to defects, which the customer can download or otherwise obtain and install.

Money-back guarantee: If for any reason you are dissatisfied with the Program and you are the original licensee, return it within 30 days from the invoice date, to the party (either IBM or its reseller) from whom you acquired it, for a refund.

  • For programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program.
  • For programs acquired under any of IBM's On/Off CoD software offerings,this term does not apply since these offerings apply to programs already acquired and in use by the customer.

Copy and use on home/portable computer?: No

Volume orders (IVO): No

Passport Advantage applies: Yes, and through the Passport Advantage Web site at

Software Maintenance applies: Yes

Software Maintenance, previously referred to as Software Subscription and Technical Support, is included in the IBM International Passport Advantage Agreement. Installation and technical support is provided by the Software Maintenance offering of the IBM International Passport Advantage Agreement. This fee service provides voice and electronic access to IBM support organizations.

IBM includes one year of Software Maintenance with the initial license acquisition of each program acquired. The initial period of Software Maintenance can be extended by the purchase of a renewal option, if available.

While your Software Maintenance is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, every day of the year. For additional details, consult your IBM Software Support Guide at

Software Maintenance does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under this agreement.

For more information about the Passport Advantage Agreement, visit the Passport Advantage Web site at

iSeries™ Software Maintenance applies: No

Educational allowance available

Not applicable

On/Off CoD

To be eligible for On/Off CoD pricing, customers must be enabled for temporary capacity on the corresponding hardware, and the required contract — Z125-6907, Amendment for iSeries and pSeries Temporary Capacity On Demand — Software — must be signed prior to use.
 
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Prices

Information on charges is available at Web site

In the Electronic tools category, select the option for "Purchase/upgrade tools."

Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner. Additional information is also available at

Business Partner information

If you are an IBM Business Partner — Distributor for Workstation Software acquiring products from IBM, you may link directly to Business Partner pricing information. An ID and password are required (use IBM ID).


 
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Order now

To order, contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

 Phone:     800-IBM-CALL (426-2255)
 Fax:       800-2IBM-FAX (242-6329)
 Internet:  callserv@ca.ibm.com
 Mail:      IBM Americas Call Centers
            Dept. Teleweb Customer Support, 9th floor
            105 Moatfield Drive
            North York, Ontario
            Canada M3B 3R1
 
 Reference: SE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

 
iSeries is a trademark of International Business Machines Corporation in the United States or other countries or both.
 
Tivoli, Passport Advantage, POWERparallel, pSeries, zSeries, S/390, eServer, Notes, z/OS, SystemPac, DB2, and PartnerWorld are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Intel is a registered trademark of Intel Corporation.
 
Microsoft and Windows are trademarks of Microsoft Corporation.
 
UNIX is a registered trademark of the Open Company in the United States and other countries.
 
Linux is a trademark of Linus Torvalds in the United States, other countries or both.
 
Other company, product, and service names may be trademarks or service marks of others.

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