IBM Tivoli Monitoring Express V6.1 helps you manage IT infrastructures

IBM United States Software Announcement 206-057
March 14, 2006

 

 ENUS206-057.PDF (93KB)

Table of contents   Document options  
TOC link At a glance TOC link Publications
TOC link Overview TOC link Technical information
TOC link Key prerequisites TOC link Ordering information
TOC link Planned availability dates TOC link Terms and conditions
TOC link Description TOC link Prices
TOC link Product positioning TOC link Order now
TOC link Offering information  
 
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At a glance

IBM Tivoli Monitoring Express V6.1 is designed to help small to medium-sized businesses to:

  • Centralize and simplify management to quickly identify and resolve IT resource, application and network problems, which helps increase availability, and reduces costs associated with keeping businesses up and running
  • Save time and money managing IT infrastructures through self-managing capabilities, enabling less system intervention, less disruption to your business, and greater IT efficiency for sustained business growth
  • Better manage bottlenecks, performance impacts, and outages from a single portal interface
  • Support and manage heterogeneous environments, including both existing Windows and non-Windows applications
  • Experience rapid time to value, with an easy-to-install, easy-to-deploy, easy-to-use interface that helps your IT move at the speed of business expectations
  • Leverage industry best practices learned from customer engagements and experience gained with leading IT and industry experts

For ordering, contact:

Your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: SE001).
 
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Overview

IBM Tivoli® Monitoring Express V6.1 is a powerful, affordable and easy-to-use availability management solution designed to help small to mid-sized companies manage IT infrastructures. It offers the ability to manage bottlenecks, performance impacts, and outages across heterogeneous environments from a single centralized portal. IBM Tivoli Monitoring Express is easy to install, easy to deploy, and easy to use, providing rapid time to value.

The features of IBM Tivoli Monitoring Express can help enable small to mid-sized businesses to:

  • Quickly identify and resolve IT resource, application and network problems, increasing availability and reducing costs associated with keeping your business up and running
  • Integrate real-time and historical data to quickly diagnose and resolve issues, spot trends, see impacts, and take action, all from a centralized, easy-to-use portal
  • Manage heterogeneous environments, which may include Windows™, Linux™, UNIX®, databases, applications, SNMP, and more, all from an interface that's easy to customize
  • Benefit from the hundreds of deep performance metrics collected across a broad range of technology domains, including Microsoft™ and Linux
  • Take immediate advantage of predefined situations that include preset thresholds, sampling intervals, boolean logic, and expert advice, based on industry best practices
  • Potentially reduce costs and experience less downtime with faster problem resolution. Drill down diagnostics quickly identify root causes of bottlenecks to resolve IT resource, application, and network problems from an integrated management view
  • Improve the availability and performance of your most important business applications by leveraging self-managing capabilities
  • Empower less experienced IT staffs with the information they need, when they need it

 
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Key prerequisites

Refer to the Software requirements and Hardware requirements sections.
 
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Planned availability dates
  • March 24, 2006: Electronic software delivery
  • April 7, 2006: Media and documentation

 
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Description

IBM Tivoli Monitoring Express V6.1 is an easy-to-install, simple, availability IT Management solution with built-in best-practices. This new IBM Tivoli solution, priced for small to medium businesses, is designed to help your IT move at the speed of business expectations.

Based on the underlying infrastructure and management platform of the currently available IBM Tivoli Monitoring product, the Express edition puts the sophistication of large enterprise management into the hands of smaller businesses. IBM Tivoli Monitoring Express delivers management and monitoring capabilities in a solution that is quick and simple to install, and easy to deploy and use, while also reducing the complexity of managing heterogeneous environments, increasing availability, and reducing costs associated with keeping businesses up and running. IBM Tivoli Monitoring Express helps enable small to medium-sized businesses to manage bottlenecks, performance impacts, and outages from a single centralized portal. Through the portal, users have access to rich availability data that can be used to manage resource and business groupings throughout the environment.

With IBM Tivoli Monitoring Express, users may:

Leverage a powerful, easy-to-use tool that helps you manage your IT infrastructure

IBM Tivoli Monitoring Express, based on the IBM SWG Express criteria and brand, includes the installation launchpad, installed middleware (DB2® Express), and installed management agents (UNIX, Windows, i5/OS™, Active Directory, Universal Agent), all in a single package that is easy to install and use. It can also help you reduce the complexity of managing heterogeneous environments by monitoring, analyzing, correlating, and automating critical business data from a centralized robust portal. There is no need to be an expert on a particular platform, as your organization will benefit from the hundreds of deep performance metrics collected across a broad range of technology domains, including Microsoft and Linux. Both agent and agentless technology are available, depending upon the customers' needs.

Enjoy the benefits quickly with productive performance management

Take immediate advantage of predefined situations, including preset thresholds, sampling intervals, boolean logic, and expert advice based on industry best practices from the experience of thousands of industry customers, helping you realize fast time to value with immediate benefits for better optimizing performance and availability.

Manage heterogeneous environments, including operating systems, databases, applications, SNMP and more, all from a single graphical interface that's easily customizable

Integrate all of your management (Windows, Linux, Unix, MS SQL Server, Exchange, .NET, DB2, Oracle, SNMP, and much more) onto a single workspace that provides rich visualization of availability data. Workspaces can be customized to suit your individual needs, such as IT Operations management, or by business groupings. See only what you want to see (selected technology domains) in the format you prefer (pie charts, bar graphs, detailed table views). Users can launch to Web sites, command line interfaces, or other applications, and automatically link to run books or local known error data bases from the portal. IBM Tivoli Monitoring Express V6.1 is designed to enable you to easily extend these and add new capabilities as your requirements grow over time.

Access Enterprise data at your fingertips

Real-time and historical data allows you to quickly diagnose and resolve issues. The integrated, easy-to-use, self-managing historical database simplifies investigation and diagnosis of problems by providing real-time and historical performance data in a single view. This helps enable users to understand the impact of recent changes and allows for evaluation of real-time SLA's.

Spot trends, see impacts, and take action, to help you make the right decisions, all from a centralized, easy-to-use portal.

Proactively set take actions to prevent incidents from occurring. IBM Tivoli Monitoring Express helps to empower less experienced IT staff with the information they need, when they need it, and formalizes and retains resident expert knowledge by adding local best practices, recommendations, automation policies, and expert advice, so interruptions are reduced, and personnel are freed to work on more value-added activities.

IBM Tivoli Monitoring Express is based on the lightweight architecture of the currently available Tivoli Monitoring solution. Like its enterprise counterpart, IBM Tivoli Monitoring Express includes components portal server, management server and monitoring agents. The portal server manages the contents and graphical presentation of the browser and desktop clients.

Monitoring data from applications and resources from systems and subsystems is collected by the monitoring agents, and are passed on to the management server for data collection, filtering, correlation, and root cause analysis.

IBM Tivoli Monitoring Express includes:

  • An easy-to-install, intuitive interface, and simplified monitoring and management capabilities, using simple point-and-click functions, which significantly helps to improve time to value
  • A common, flexible, and easy-to-use browser interface designed to help users quickly isolate and resolve potential performance problems, across heterogeneous platforms and environments based on IT resource or business groupings. This centralized portal includes:
  • Portal workspaces: IBM Tivoli Monitoring Express helps to quickly pull together metrics, dynamic charts, tables, and graphics while investigating specific performance problems and availability issues from multiple vantage points, including IT resource domains and business groupings across heterogeneous environments. Workspaces can be customized and stored to contain views of critical events and conditions with user-selectable charts and graphs.
  • Personalized workspaces, which help users to:
    • View problems from multiple perspectives, including platform, resource views (charts, graphics, and dynamic tables) which can enable substantial insight
    • Intuitively drill down to the source of contention and other problems
    • Identify trends and develop capacity plans by leveraging views of historical data and statistics, which helps optimize staff productivity and application availability by minimizing the time spent hunting down the causes of slow performance.
  • Situations: IBM Tivoli Monitoring Express features supplied situations based on the experience of large enterprise shops, which mid market businesses can use to detect and repair problems as they happen. Alerts can be easily tailored to help your environment and facilitate automatic resolution of recurring problems.
  • Features that help you proactively manage your environment, including:
    • Out-of-the-box supplied situations, including a combination of metrics and thresholds to trigger, identify, notify, and cure problem prevention mechanisms for a superior and robust management system.
    • Situation Editor is included to setup your own intelligent alerts and thresholds based on detailed logic, that gives you the power to create granular notification and eliminate false alarms.
    • Take Action resolves recurring problems by running built-in scripts, or new scripts, which can be easily created.
    • Expert Advice, which describes what an alert means, and provides recommendations on how to resolve the issue, allowing IT staff to handle known errors faster. When you receive an alert of a detailed explanation of the problem and potential fixes, use knowledge out-of-the-box or edit the feature to preserve solutions specific to your environment.
  • Reporting: Advanced integrated reporting capabilities for both real-time and historical data collection through the self-managing historical database. Reports can be customized for user preferences, so you see only the data that is important to you.
  • Automatic IBM Tivoli Monitoring agent and patch deployment throughout your mid-market enterprise.
  • Command line interface for improved management of your monitoring environment, including the ability to configure individual agents.
  • Management platform support of infrastructure components designed for Windows, scalable up to one hundred (100) servers.
  • A data warehouse component, based on a simplified database structure. The data warehouse delivers analysis and reporting, along with configuration and collection capabilities, through the centralized portal. Administrative tasks for data aggregation, summarization, and pruning of historical data ease the management of long term data.
  • Consolidated resource monitoring and management across the enterprise of mainframe and distributed environments via a single centralized console, helps to bring true end-to-end management, and increased efficiency and effectiveness of availability management and supporting processes across systems and applications throughout the mid-market IT organization.
  • Integration with the Tivoli Express Portfolio™.

    IBM Tivoli Monitoring Express is a single server license priced to market. Some additional management agents are available at no additional cost. IBM Tivoli Monitoring Express demonstrates excellent return on investment as the product can be up and running in under two hours.

Accessibility by people with disabilities

The IBM Tivoli Monitoring Express product is capable, when used in accordance with IBM's associated documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it.

Section 508 of the U.S. Rehabilitation Act

IBM Tivoli Monitoring Express is capable as of April 7, 2006, when used in accordance with IBM's associated documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it. A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) can be requested via the following Web site


 
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Product positioning

IBM Tivoli Monitoring Express V6.1 is an integral part of IBM's availability management portfolio. Using the underlying infrastructure and management platform of the currently available IBM Tivoli Monitoring product, the Express edition puts the sophistication of large enterprise management into the hands of small to medium-sized businesses. IBM Tivoli Monitoring Express delivers management and monitoring capabilities in a solution that is easy to install, easy to deploy, and easy to use, while reducing the complexity of managing heterogeneous environments. Smaller companies can manage bottlenecks, performance impacts, and outages from a single centralized, consistent portal. Through the portal, users have access to rich availability data that can be used to manage resource and business groups throughout the environment, increasing availability and reducing costs associated with keeping businesses up and running.

IBM Tivoli Monitoring family

IBM Tivoli Monitoring and IBM Tivoli Monitoring Express V6.1 represent the two solutions within the IBM Tivoli Monitoring family. To determine what solution is appropriate, an organization should evaluate their IT and business infrastructure and decide upon a proper availability management approach. An approach is dynamic and can change with a company over time. Consequently, select a solution with that in mind. Refer to the table below.

IBM Tivoli Monitoring Express is designed to support up to 100 servers, 4 processor per server maximum. Customers who have purchased IBM Tivoli Monitoring Express, and are in need of more than 100 servers, may trade up to IBM Tivoli Monitoring V6.1. IBM Tivoli Monitoring Express V6.1 does not include any migration tools, so customers wishing to trade up to IBM Tivoli Monitoring should consider IBM Global Services (IGS) for trade up assistance.

                   IBM Tivoli Monitoring IBM Tivoli Monitoring
Customer needs     Express
 
- Scalability and  -  Maximum 100        -  Hundreds of
   availability        servers               thousands servers
                                             and management
                    -  Single server, no     agents
                       remote management
                       servers            -  Support of
                                             multiple remote
                    -  Management            management
                       infrastructure -      servers for
                       Limited platforms     improved
                       (Windows only)        scalability
 
                    -  Includes base and  -  Enhanced
                       extended              management
                       management            infrastructure
                       agents:               platform support
                                             (UNIX, z/Series)
                       -   Base
                           management     -  High-end
                           agents            management agent
                           consist of        platform support:
                           Windows,          (zSeries®,
                           UNIX, Linux,      pSeries®)
                           i5/OS, Active
                           Directory,
                           and Universal
                           Agent
 
                       -   Extended
                           management
                           agents
                           consist of
                           DB2 UDB,
                           Oracle,
                           Sybase,
                           Microsoft
                           SQL, Exchange
                           server,
                           Microsoft
                           .NET agent
                           suite
 
- Management and   -  Simple,            -  Out-of-the-box
   monitoring of       out-of-the-box        situations, take
   heterogeneous       situations, take      actions, expert
   environments        actions, expert       advice, and
                       advice                policy workflows
                                             for complex
                    -  Correlates and        automation tasks
                       automates at
                       local level for    -  Agent and
                       rapid resolution      agentless
                                             monitoring
                    -  Resource
                       groupings          -  Best practices
                                             library to help
                    -  Agent and             quickly deploy
                       agentless             custom monitoring
                       monitoring            scenarios
 
                    -  Self-managing      -  Data warehouse
                       database to house     for long term
                       long term             historical data
                       historical data       supported
                       supported             platforms:  DB2,
                       platforms: DB2        Microsoft SQL,
                       Express,              Oracle
                       Microsoft SQL
 
- Business process -  Logical business   -  Integrate with:
   customization and   groupings and
   integration         views available       -   Tivoli
                                                 Business
                    -  Integration               System
                       with Tivoli               Manager for
                       Express portfolio         Business
                                                 Process
                                                 Management
 
                                             -   Tivoli
                                                 Enterprise
                                                 Console for
                                                 event
                                                 correlation
                                                 and incident
                                                 management
 
                                             -   Across other
                                                 Tivoli
                                                 availability
                                                 management
                                                 solution sets
                                                 (IBM Tivoli
                                                 Monitor V5.1,
                                                 IBM Tivoli
                                                 Monitor V6.1,
                                                 OMG/z,
                                                 Netview/z,
                                                 Distributed
                                                 NetView, IBM
                                                 Tivoli
                                                 Composite
                                                 Application
                                                 Manager, IBM
                                                 Tivoli
                                                 Service Level
                                                 Advisor)

Management Agents in IBM Tivoli Monitoring V6.1

For wide-ranging monitoring of an organization's IT infrastructure, across heterogeneous platforms and environments, IBM Tivoli Monitoring Express relies on its management agents. IBM Tivoli includes additional management agents with IBM Tivoli Monitoring Express server at no additional charge — helping increase customer time to value. Some of these management agents include the following supported platform and application releases:

  • Microsoft Windows 2000, 2003, XP
  • AIX® 5.1, 5.2, 5.3
  • HP-UX 11i
  • Sun Solaris 8, 9, 10
  • Red Hat Linux 2.1, 3, 4
  • SUSE Linux 8, 9
  • Microsoft Windows 2000 and 2003 Active Directory
  • IBM DB2 UDB 8.1, 8.2
  • Oracle 8i, 9i, 10g
  • Sybase Adaptive Server 12.5, 12.6
  • Microsoft SQL Server 2000, 2003
  • Microsoft Exchange Server 2000, 2003
  • BizTalk Server 2004
  • Commerce Server 2002
  • Content Management Server 2002
  • Host Integration Server 2000
  • Internet Security and Acceleration Server 2000, 2004
  • .NET Framework
  • SharePoint Portal Server 2003
  • UDDI services that are part of Microsoft Windows 2003

Other management agents are available for purchase.

IBM Tivoli reserves the right to add or remove management agents at any time without prior notice.

Trademarks

 
i5/OS and Express Portfolio are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Tivoli, DB2, zSeries, pSeries, and AIX are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Windows and Microsoft are trademarks of Microsoft Corporation.
 
UNIX is a registered trademark of the Open Company in the United States and other countries.
 
Linux is a trademark of Linus Torvalds in the United States, other countries or both.
 
Other company, product, and service names may be trademarks or service marks of others.

 
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Offering information

Product information is available via the Offering Information Web site

Also, visit the Passport Advantage® Web site


 
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Publications

The following publications can be ordered from the IBM Publications Center after the dates listed:

Publication title       Order number  Availability date
 
Getting Started with    SC32-1903     March 24, 2006
 IBM Tivoli Monitoring
 Express
IBM Tivoli Monitoring   SC32-1904     March 24, 2006
 Express Quick Start
 Guide

To order, use the Publications Center or contact your IBM representative.

The IBM Publications Center

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries free of charge.

News of many publications may be subscribed to via Mysupport.


 
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Technical information

Specified operating environment

Software requirements

The following sections provide specific information about the memory, software, and hardware requirements for installing IBM Tivoli Monitoring Express.

Note: This section does not show agent-specific requirements (such as supported application levels or any hardware requirements unique to a certain agent), or agent-specific prerequisites. For this information, see the user's guide for the agent that you are installing prior to performing your installation.

Supported operating systems

The following table shows which operating systems are supported for the different IBM Tivoli Monitoring Express components.

                                                           Warehouse
                                                           summariza-
                                                           tion and
Oper.     Monitoring Portal Portal    Monitoring Warehouse pruning
systems   server     server client(1) agent(2)   proxy     agent
 
AIX                                   X
 V5.1
 (32/64
 bit)
AIX                                   X
 V5.2
 (32/64
 bit)
AIX                                   X
 V5.3
 (32/64
 bit)
Solaris                               X
 Oper.
 Environ-
 ment V8
 (32/64
 bit)
Solaris                               X
 Oper.
 Environ-
 ment V9
 (32/64
 bit)
Solaris                               X
 Oper.
 Environ-
 ment V10
 (32/64
 bit)
HP-UX                                 X
 11i
 (32/64
 bit)
Windows                     X                              X
 2000
 Profess-
 ional
Windows   X          X      X         X          X         X
 2000
 Server(3)
Windows   X          X      X         X          X         X
 2000
 Advanced
 Server(3)
Windows                     X         X          X         X
 XP
                                                          Warehouse
                                                          summariz-
                                                          ation and
Oper      Monitoring Portal Portal   Monitoring Warehouse pruning
systems   server     server client(1)agent(2)   proxy     agent
 
Windows   X          X      X         X          X         X
 2003
 Server
 SE (32
 bit)
 with
 Service
 Pack
 1(4)
Windows   X          X      X         X          X         X
 2003
 Server
 EE (32
 bit)
 with
 Service
 Pack
 1(4)
OS/400                                X
 V5.2
OS/400                                X
 V5.3
Red Hat                                                    X
 Enterpr-
 ise Linux™
 V2.1
 Intel®
Red Hat                     X
 Enterpr-
 ise Linux
 V4
 Intel
SUSE                                  X
 Linux
 Enterpr-
 ise
 Server
 V8
 Intel
SUSE                        X
 Linux
 Enterpr-
 ise
 Server
 V9
 Intel

1
The Tivoli Enterprise™ Portal desktop client is supported on marked platforms. However, the browser client can only be accessed from Windows computers running Internet Explorer V6.
2
The Monitoring agent column indicates the platforms on which an agent is supported. It does not indicate that any agent runs on any platform. For example, to monitor a Linux computer, you must use a Linux monitoring agent, not a Windows monitoring agent.
3
For Windows 2000 Server: An IBM Tivoli Monitoring Express installation can fail if pending file renames are requested by the installation or the reconfiguration of existing software that is installed on your operating system. To ensure a clean installation of IBM Tivoli Monitoring Express, reboot your operating system prior to installing IBM Tivoli Monitoring Express.
4
For Windows 2003 Server: If you do not plan to deploy Service Pack 1 in your environment at this time, you must download and install Microsoft™ Installer V3.1 (KB893803), which is available from the Microsoft Download Web site (www.microsoft.com/downloads).

Hardware requirements

This section details the hardware requirements for the IBM Tivoli Monitoring Express Server™. Components that can run on the server include the following:

  • Monitoring server
  • Agent deploy depot
  • Portal server
  • Portal client (browser or desktop)
  • Warehouse proxy agent
  • Summarization and pruning agent
  • Tivoli Data Warehouse

Note: information for estimating the required size of your Tivoli Data Warehouse database is available in the IBM Tivoli Monitoring Installation and Setup Guide, which is found at the following IBM Tivoli Monitoring information center Web site

Hardware requirements for IBM Tivoli Monitoring Express

Processor memory disk   Processor memory disk
 
2-way                   4-way
process-                process-
or (1                   or (1
GHz                     GHz
for                     for
RISC,                   RISC,
2 GHz                   2 GHz
for                     for
Intel)                  Intel)

Note: A video card supporting 64,000 colors and 1024 x 768 required resolution on portal client.

Required software

Product                           Supported version 
 
IBM Runtime Environment for Java  JRE V1.4.2, or later
Microsoft Internet Explorer       V6.0 with all critical
                                   Microsoft updates applied
Database(1,2)                      Fix Pack 10 for DB2® V8
 
 -  DB2 UDB V8(3)

or

 
 -  Microsoft SQL Server
    V2000(4)

or

 
 -  Oracle V9.2 or V10.1 (for
    warehousing only, not for
    the Tivoli Enterprise Portal
    Server)
 
For TCP/IP communication:
 
 -  Windows 2000 Professional,
    or Server with Service 3, or
    later
 
 -  Microsoft Winsock V1.1, or
    later
 
 -  Microsoft TCP/IP protocol
    stack
 
For SNA communication:
 
 -  Windows 2000 Professional,   - Microsoft SNA Server V4.0
    or Server with Service Pack     requires Service Pack 1
    3, or later
 
 -  Microsoft SNA Server V3.0,   - IBM Communications Server
    or later                        V5.0 requires fixes JR10466
                                    and JR10368
 -  IBM Communications Server
    V5.0 or V5.2

For all operating systems, see the GSKit documentation for the full set of prerequisites related to that software, which is installed during the IBM Tivoli Monitoring Express install. GSKit documentation is available at

Planning information

Customer responsibilities: Software Maintenance, previously referred to as Software Subscription and Technical Support, is included in the Passport Advantage Agreement. Installation and technical support is provided by the Software Maintenance offering of the IBM International Passport Advantage Agreement. This fee service enhances customer productivity, with voice and electronic access into IBM support organizations.

Packaging

IBM Tivoli Monitoring Express is distributed with:

  • International Program License Agreement (Z125-3301)
  • CD media
  • Publications: (refer to the Publications section)

Security, auditability, and control

IBM Tivoli Monitoring Express uses the security and auditability features of the operating system software.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.

IBM Tivoli Enhanced Value-Based Pricing terminology

IBM Tivoli Enhanced Value-Based Pricing: IBM Tivoli software products are priced using IBM Tivoli's Enhanced Value-Based Pricing. The Enhanced Value-Based Pricing system is based upon the IBM Tivoli Environment-Managed Licensing Model, which uses a managed-environment approach — whereby price is determined by what is managed rather than the number and type of product components installed.

For example, all servers monitored with IBM Tivoli's monitoring product (IBM Tivoli Monitoring) require entitlements sufficient for those servers. Other IBM Tivoli products may manage clients, client devices, agents, network nodes, users, or other items, and are licensed and priced accordingly.

Unlike typical systems management licensing models that require entitlements of specific software components to specific systems, the IBM Tivoli Environment-Managed Licensing Model provides the customer flexibility to deploy its IBM Tivoli software products within its environment in a manner that can address and respond to the customer's evolving architecture. That is, as the architecture of a customer's environment changes, the customer's implementation of IBM Tivoli software can be altered as needed without affecting the customer's license requirements (as long as the customer does not exceed its entitlements to the software).

Under Enhanced Value-Based Pricing, licensing and pricing of server-oriented applications are determined based upon the server's use in the customer's environment. Typically, such applications are licensed and priced in a manner that corresponds to each installed and activated processor of the server managed by the IBM Tivoli application to help correlate price to value while offering a simple solution.

Where a server is physically partitioned, this approach is modified. This partitioning technique is the approach used with systems that have either multiple cards or multiple frames, each of which can be configured independently. For servers capable of physical partitioning (for example, IBM's pSeries® Scalable POWERparallel® Systems servers, Sun Ultra servers, and HP Superdome servers), an entitlement is required for each processor in the physical partition being managed by the IBM Tivoli application. For example, assume that a server has 24 processors installed in aggregate. If this server is not partitioned, entitlements are required for all 24 processors. If, however, it is physically partitioned into three partitions each containing eight processors, and Tivoli products were managing only one of the three partitions, then entitlements would be required for the eight processors on the physical partition managed by the IBM Tivoli application.

For servers with virtual or logical partitions, entitlements are required for all installed and activated processors on the server. For each IBM Tivoli application managing a clustered environment, licensing is based on the cumulative number of installed and activated processors on each server in the cluster for each IBM Tivoli application managing the cluster. Where the cluster includes physically partitioned servers, the considerations described above concerning physically partitioned servers apply as well.

Enhanced Value-Based Pricing recognizes the convergence of RISC/UNIX® and Microsoft Windows/Intel technologies, in order to simplify the customer's licensing requirements, and to provide a smoother, more scalable model. Pricing and licensing does not differentiate between non-zSeries® server platforms or operating systems. For some products, this platform neutrality extends to zSeries and other host servers as well.

IBM Tivoli Enhanced Value-Based Pricing terminology definitions

Client device or client

A client device is a computer system that requests the execution of a set of commands, procedures, or applications from another computer system that is typically referred to as a server. Multiple client devices may share access to a common server. A client device generally has some processing capability or is programmable to allow a user to do work. Examples include, but are not limited to, notebook computers, desktop computers, desk side computers, technical workstations, appliances, personal digital assistants, automated teller machines, point-of-sale terminals, tills and cash registers, and kiosks.

Millions of Service Units (MSU)

An MSU is defined as millions of Central Processing Unit (CPU) service units per hour; the measure of capacity used to describe the computing power of the hardware processors on which S/390® or zSeries software runs. Processor MSU values are determined by the hardware vendor, IBM, or Software Compatible Vendors (SCVs).

For more detailed information about PSLC pricing, go to

Network node or node

Network nodes include routers, switches, hubs, and bridges that contain a network management agent. A single network node may contain any number of interfaces or ports.

Partitions

A server's resources (CPU, memory, I/O, interconnects and buses) may be divided according to the needs of the applications running on the server. This partitioning can be implemented with physical boundaries (Physical Partitions) or logical boundaries (Logical Partitions).

Physical Partitions are defined by a collection of processors dedicated to a workload and can be used with systems that have either multiple cards or multiple frames, each of which can be configured independently. In this method, the partitions are divided along hardware boundaries and processors, and the I/O boards, memory, and interconnects are not shared.

Logical Partitions are defined by software rather than hardware and allocate a pool of processing resources to a collection of workloads. These partitions, while separated by software boundaries, share hardware components and run in one or more physical partitions.

Port

A port is the physical connection between a device and the network.

Managed Processor (charging under Full Capacity in the "managed environment")

Charges are based on the active processors on the machines in the computing environment affiliated with the program rather than on the server where the program is run. The managed processors which require proofs of entitlement (PoEs) are defined both in the Prices section of the announcement or the License Information's Program-unique terms.

Notes:

  1. IBM defines a physical processor in a computer as a functional unit that interprets and executes instructions. A physical processor consists of at least an instruction control unit and one or more arithmetic and logic units.
  2. Multicore technology allows two or more processors (commonly called "cores") to be active on a single silicon chip. With multicore technology, IBM considers each "core" to be a physical processor. For example, in a dual-core chip, there are two physical processors residing on the single silicon chip.
  3. The program may not run on some or all of the processors for which PoEs are required by the program's valuation method.
  4. In the zSeries' Integrated Facility for Linux (IFL) environment, each IFL engine is considered a single "physical processor."
  5. Threading, a technique which makes a single processor seem to perform as two or more, does not affect the count of physical processors.
  6. Where "blade" technology is employed, each "blade" is considered a separate server and charging is based upon the total number of processors on the blades with which the program is affiliated.

Processor ("per processor" charging under Full Capacity)

In Full Capacity charging, Proof of Entitlements must be acquired for all activated "processors" (available for use) that are on the server where the program or a component of the program is run.

Notes:

  1. IBM defines a physical processor in a computer as a functional unit that interprets and executes instructions. A physical processor consists of at least an instruction control unit and one or more arithmetic and logic units.
  2. Multicore technology allows two or more processors (commonly called "cores") to be active on a single silicon chip. With multicore technology, IBM considers each "core" to be a physical processor. For example, in a dual-core chip, there are two physical processors residing on the single silicon chip.
  3. In the zSeries' Integrated Facility for Linux (IFL) environment, each IFL engine is considered a single "physical processor."
  4. Threading, a technique which makes a single processor seem to perform as two or more, does not affect the count of physical processors.
  5. Where "blade" technology is employed, each "blade" is considered a separate server and charging is based upon the total number of processors on the blade on which the program is run.
  6. When a server is shipped with six processors, but two of them are "inactive," four processors are active for the customer.

Server

A server is a computer system that executes requested procedures, commands, or applications to one or more user or client devices over a network. A proof of entitlement (POE) must be obtained for each sever on which the program or a component of the program is run or manages.

Standby or backup systems

For programs running or resident on backup machines, IBM defines three types of situations: cold, warm, and hot. In the cold and warm situations, a separate entitlement for the copy on the backup machine is normally not required and typically no additional charge applies. In a hot backup situation, the customer needs to acquire another license or entitlements sufficient for that server. All programs running in backup mode must be solely under the customer's control, even if they are running at another enterprise's location.

As a practice, the following are definitions and allowable actions concerning the copy of the program used for backup purposes:

Cold

A copy of the program may reside, for backup purposes, on a machine as long as the program is not started. There is no additional charge for this copy.

Warm

A copy of the program may reside for backup purposes on a machine and is started, but is idling, and is not doing any work of any kind. There is no additional charge for this copy.

Hot

A copy of the program may reside for backup purposes on a machine, is started, and is doing work. The customer must acquire a license or entitlements for this copy and there will generally be an additional charge.

Doing work, includes, for example, production, development, program maintenance, and testing. It also could include other activities such as mirroring of transactions, updating of files, synchronization of programs, data or other resources (for example, active linking with another machine, program, database, or other resource, and so on), or any activity or configurations that would allow an active hot switch or other synchronized switch over between programs, databases, or other resources to occur.

In the case of a program or system configuration that is designed to support a high availability environment by using various techniques (for example, duplexing, mirroring of files or transactions, maintaining a "heartbeat," active linking with another machine, program, database, or other resource, and so on), the program is considered to be doing work in the hot situation and a license or entitlement must be purchased.

Value Units

A Value Unit is a metric used to compute license quantities, is program specific, and is typically only used on products managing zSeries systems.

Product Web site

A complete list of IBM Tivoli products is available at Web site

Licensing Web site

IBM Tivoli product licensing documents are available at Web site

Passport Advantage: Through the Passport Advantage Agreement, customers may receive discounted pricing based on their total volume of eligible products, across all IBM brands, acquired worldwide. The volume is measured by determining the total "Passport Advantage points value" of the applicable acquisitions. Passport Advantage points are only used for calculating the entitled Passport Advantage discount.

To determine the required Tivoli product configuration under Passport Advantage, the Tivoli Enhanced Value-Based Pricing Model applies. The customer's environment is evaluated on a per-product basis.

Use the following two-step process to determine the total "Passport Advantage points value":

  1. Analyze the customer environment to determine the number of Tivoli Management Points or other charge unit for a product. The quantity of each product's part numbers to be ordered is determined by that analysis.
  2. Order the Passport Advantage part numbers. A Passport Advantage point value, which is the same worldwide for a specific part number regardless of where the order is placed, is assigned to each Tivoli product part number. The Passport Advantage point value for the applicable part number multiplied by the quantity for that part number will determine the Passport Advantage points for that Tivoli product part number. The sum of these Passport Advantage points determines the "Passport Advantage point value" of the applicable Tivoli product authorizations which then may be aggregated with the point value of other applicable Passport Advantage product acquisitions to determine the total "Passport Advantage points value."

The discounted pricing available through Passport Advantage is expressed in the form of Suggested Volume Prices (SVPs), which vary depending on the SVP level. Each SVP level is assigned a minimum total Passport Advantage point value, which must be achieved, in order to qualify for that SVP level.

Media packs and documentation packs do not carry Passport Advantage points and are not eligible for SVP discounting.

For additional information on Passport Advantage, refer to the following Web site

The following Passport Advantage part number categories may be orderable:

  • License and Software Maintenance 12 Months — this is the product authorization with maintenance to the first anniversary date.
  • Annual Software Maintenance Renewal — this is the maintenance renewal for one anniversary that applies when a customer renews their existing coverage period prior to the anniversary date at which it expires.
  • Software Maintenance Reinstatement 12 Months — this is for customers who have allowed their Software Maintenance to expire, and later wish to reinstate their Software Maintenance.
  • Media packs — these are the physical media, such as CD-ROMs, that deliver the product's code.
  • Documentation packs — these contain printed documentation such as the User's Guide and Release Notes.
  • Custom Build Registration — this is used with products that have an IBM zSeries component. Ordering this part number results in a process to enable the customer to receive the zSeries code via the z/OS® Customized Offerings packaging techniques, that is, ServerPac, SystemPac®, or the Custom Build Product Delivery Option (CBPDO).

Exceptions to the Environment-Managed Licensing Model: IBM Tivoli products are priced based on the Environment-Managed Licensing Model and follow the definitions laid out in the IBM Tivoli Enhanced Value-Based Pricing terminology definitions section of this announcement, with the following exceptions:

  1. IBM Tivoli NetView®

    Count the processors in the servers in which IBM Tivoli NetView runs, plus the number of network nodes managed.

  2. IBM Tivoli Switch Analyzer

    Count the processors in the servers in which IBM Tivoli Switch Analyzer runs, plus the number of ports managed.

  3. IBM Tivoli Access Manager for e-business

    Count either the number of registered users or the number of processors in the servers in which IBM Tivoli Access Manager for e-business runs, but not both.

  4. IBM Tivoli Identity Manager

    Count either the number of registered users or the number of processors in the servers in which IBM Tivoli Identity Manager runs, but not both.

  5. IBM Tivoli Monitoring for transaction performance

    The Synthetic Transaction Investigator Player/Site Investigator requires a 2-processors entitlement.

  6. IBM Tivoli Access Manager for operating systems

    Count the processors in each system to be secured that operates with a UNIX-based operating system, including both clients and servers.

Pricing examples

IBM Tivoli Monitoring Express: The IBM Tivoli Monitoring Express Program is comprised of the IBM Tivoli Monitoring foundation and various application agents designed to monitor and manage specific application areas. Customers are entitled to use any or all of the application agents that are delivered with the IBM Tivoli Monitoring Express Program for each server licensed. IBM Tivoli Monitoring Express is licensed by server. Licensing is required for each server which deploys any or all of the components provided with the IBM Tivoli Monitoring Express Program.

IBM Tivoli Monitoring Express Program use is limited to one hundred servers with a four processor per server maximum. Customers may not acquire more than a total of one hundred IBM Tivoli Monitoring Express licenses. If a customer's needs differ from or exceed these limitations a separate purchase the IBM Tivoli Monitoring program and any associated application agent programs (for example, IBM Tivoli Monitoring for (specific application)) is required.

Pricing example

                                              Processor
                       Quantity in customer   entitlements
Systems managed        environment            required
 
Uniprocessor           20                     20
2-way                  25                     25
4-way                  12                     12
Total server                                  57
 entitlements

Trade up to IBM Tivoli Monitoring Program

An additional example would be in the event customer needs to trade up from the IBM Tivoli Monitoring Express Program to the IBM Tivoli Monitoring Program. The customer must acquire the following IBM Tivoli Monitoring Program entitlements:

                       Quantity in       Processor
                       customer          entitlements
Systems managed        environment       required
 
Uniprocessor           20                 20
2-way                  25                 50
4-way                  12                 48
Total processor                          118
 entitlements

Trade up to IBM Tivoli Monitoring for (specific application) Program

In addition to the IBM Tivoli Monitoring Program trade up above, customer decides to monitor 10 of the two-way servers with associated application agent programs (for example, IBM Tivoli Monitoring for (specific application)), the customer must acquire the following IBM Tivoli Monitoring for (specific application) entitlements:

                       Quantity in       Processor
                       customer          entitlements
Systems managed        environment       required
 
2-way                  10                20
Total processor                          20
 entitlements

 
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Ordering information

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Product information

Licensed function title              Product group   Product
                                                     category
 
IBM Tivoli Monitoring Express        Availability    Tivoli
                                     and             Monitoring
                                     performance     Solutions
 
 
Program name                          PID        Charge unit
                                      number     description
 
IBM Tivoli Monitoring Express         5724-N68   Servers

Charge metrics definitions per server:

Any machine on which a program or a component of a program is run. A "Proof of Entitlement" ("PoE") is evidence of your authorization to use a program and is required for each server on which the program is run.

  1. Programs are "installed" onto a storage device which may or may not be part of the server, thus, "run" is important here as the program may be stored on a CD, Storage Area Network (SAN), available via SCSI, and so on.
  2. The number of partitions or processors on the server is irrelevant.
  3. Where "blade" technology is employed, each "blade" is considered a separate server.

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the products listed below are entitled to receive the corresponding media pack.

Entitled maintenance   Media packs
offerings description  description            Part number
 
5724-N68 Tivoli        IBM Tivoli Monitoring  BJ0GJML
 Monitoring Express     for Express MultiOS
 Server                 V6.1.0 ML
5724-N68 Tivoli        IBM Tivoli Monitoring  BJ0H0ML
 Monitoring Express     for Express DVD
 Server                 MultiOS V6.1.0 ML

New licensees: Orders for new licenses will be accepted now.

Shipment will begin on the planned availability date.

Basic license

Ordering information for Passport Advantage: Passport Advantage allows you to have a common anniversary date for Software Maintenance renewals, which can simplify management and budgeting for eligible new versions and releases (and related technical support) for your covered products. The anniversary date, established at the start of your Passport Advantage Agreement, will remain unchanged while your Passport Advantage Agreement remains in effect. New software purchases will initially include twelve full months of maintenance coverage. Maintenance in the second year (the first year of renewal) can be prorated to be coterminous with your common anniversary date. Thereafter, all software maintenance will renew at the common anniversary date and include twelve full months of maintenance.

Refer to the IBM International Passport Advantage Agreement and to the IBM Software Maintenance Handbook for specific terms relating to, and a more complete description of, technical support provided through Software Maintenance.

The quantity to be specified for the Passport Advantage part numbers in the following table is per server. To order for Passport Advantage, specify the desired part number and quantity.

Passport Advantage program licenses

IBM Tivoli Monitoring Express

Part description                  Part number
 
IBM Tivoli Monitoring Express
Tivoli Monitoring Express         D57FZLL
 Servers License & SW
 Maintenance 12 Months
Tivoli Monitoring Express         E02FCLL
 Servers SW Maintenance Annual
 Renewal
Tivoli Monitoring Express         D57G1LL
 Servers SW Maintenance
 Reinstatement 12 Months

To order a media pack for Passport Advantage, specify the part number in the desired quantity from the following table:

Description                       Part number
 
IBM Tivoli Monitoring Express     BJ0GJML
 V6.1
Tivoli Monitoring Express V6.1    BJ0H0ML
 DVD Media Pack Multilingual

IBM Tivoli Monitoring Express is also available via Web download from Passport Advantage.

The following Passport Advantage trade-up part numbers from IBM Tivoli Monitoring Express are available:

                                              Availability
Description                Part number        date
 
IBM Tivoli Monitoring      D57QQLL            3/24/2006
 for Databases Managed
 Processor from IBM
 Tivoli Monitoring
 Express Server
IBM Tivoli Monitoring      D57QPLL            3/24/2006
 for Messaging and
 Collaboration Managed
 Processor from IBM
 Tivoli Monitoring
 Express Server
IBM Tivoli OMEGAMON        D57QRLL            3/24/2006
 XE for Microsoft .NET
 Managed Processor
 from IBM Tivoli
 Monitoring Express
 Server
IBM Tivoli Monitoring      D57QSLL            3/24/2006
 Active Directory
 Option Managed
 Processor from IBM
 Tivoli Monitoring
 Express Server
IBM Tivoli Monitoring      D57SVLL            3/24/2006
 Managed Processor
 from IBM Tivoli
 Monitoring Express
 Server
IBM Tivoli Monitoring      D57SWLL            3/24/2006
 Client Device from
 IBM Tivoli Monitoring
 Express Server
IBM Tivoli Monitoring      D57STLL            3/24/2006
 Universal Agent
 Managed Processor
 from IBM Tivoli
 Monitoring Express
 Server
IBM Tivoli Monitoring      D57SULL            3/24/2006
 Universal Agent
 Client Device from
 IBM Tivoli Monitoring
 Express Server

 
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Terms and conditions

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Licensing: IBM International Program License Agreement. Proofs of Entitlement (PoE) are required for all authorized use.

Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

This software license includes Software Maintenance, previously referred to as Software Subscription and Technical Support.

License information form numbers

                                 Program
Program name                     number     Form number
 
IBM Tivoli Monitoring Express    5724-N68   GC32-2283-00

On or near the planned availability date, the LI will be available for review on the IBM Software License Agreement Web site

Limited warranty applies: Yes

Warranty: This program includes a warranty for one year from acquisition from IBM or an authorized IBM Business Partner. For one year from acquisition of the program, this warranty provides the customer with access to databases containing program information and FAQs, including any known fixes to defects, which the customer can download or otherwise obtain and install.

Money-back guarantee: If for any reason you are dissatisfied with the program and you are the original licensee, return it within 30 days from the invoice date, to the party (either IBM or its reseller) from whom you acquired it, for a refund.

  • For programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program.

Copy and use on home/portable computer

                                       Copy and use
                                       on
                                       home/portable
Product name                           computer?
 
IBM Tivoli Monitoring Express          No

Volume orders (IVO): No

Passport Advantage applies

Yes, and through the Passport Advantage Web site at

Usage restriction: Yes

For additional information refer to the License Information Document that is available on the IBM Software License Agreement Web site

Software maintenance applies: Yes

Software Maintenance, previously referred to as Software Subscription and Technical Support, is included in the IBM International Passport Advantage Agreement. Installation and technical support is provided by the Software Maintenance offering of the IBM International Passport Advantage Agreement. This fee service provides voice and electronic access to IBM support organizations.

IBM includes one year of Software Maintenance with the initial license acquisition of each program acquired. The initial period of Software Maintenance can be extended by the purchase of a renewal option, if available.

While your Software Maintenance is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, every day of the year. For additional details, consult your IBM Software Support Guide at

Software Maintenance does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under this agreement.

For more information about the Passport Advantage Agreement, visit the Passport Advantage Web site at

iSeries™ Software Maintenance applies: No

Educational allowance available: Not applicable
 
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Prices

Information on charges is available at Web site

In the Electronic tools category, select the option for "Purchase / upgrade tools."

Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner. Additional information is also available at

Business Partner information

If you are an IBM Business Partner — Distributor for Workstation Software acquiring products from IBM, you may link directly to Business Partner pricing information. An ID and password are required (use IBM ID).


 
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Order now

To order, contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

 Phone:     800-IBM-CALL (426-2255)
 Fax:       800-2IBM-FAX (242-6329)
 Internet:  callserv@ca.ibm.com
 Mail:      IBM Americas Call Centers
            Dept. Teleweb Customer Support, 9th floor
            105 Moatfield Drive
            North York, Ontario
            Canada M3B 3R1
 
 Reference: SE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

 
Tivoli Enterprise, Express Server, and iSeries are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Passport Advantage, Tivoli, AIX, OS/400, DB2, POWERparallel, pSeries, zSeries, S/390, eServer, Notes, z/OS, SystemPac, NetView, OMEGAMON, and PartnerWorld are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Intel is a registered trademark of Intel Corporation.
 
Windows and Microsoft are trademarks of Microsoft Corporation.
 
Java is a trademark of Sun Microsystems, Inc.
 
UNIX is a registered trademark of the Open Company in the United States and other countries.
 
Linux is a trademark of Linus Torvalds in the United States, other countries or both.
 
Other company, product, and service names may be trademarks or service marks of others.

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