IBM OMEGAMON z/OS Management Console V1.1 delivers real-time, health-check information

IBM United States Software Announcement 205-329
December 13, 2005

 

 ENUS205-329.PDF (75KB)

Table of contents   Document options  
TOC link At a glance TOC link Publications
TOC link Overview TOC link Technical information
TOC link Key prerequisites TOC link IBM Tivoli Enhanced Value-based pricing
TOC link Planned availability dates TOC link Ordering information
TOC link Description TOC link Terms and conditions
TOC link Product positioning TOC link IBM Electronic Services
TOC link Statement of direction TOC link Prices
TOC link Offering Information TOC link Order now
 
Printable version Printable version

 
At a glance

The OMEGAMON z/OS Management Console offers the following features:

  • Delivers new ease-of-use GUI interface for reporting on IBM Health Checker data and z/OS availability management data
  • Uses Tivoli® Enterprise Portal (TEP) as the GUI
  • Can simplify z/OS management for the new generation of IT professionals
  • Delivers capability to help automate, eliminate, and streamline tasks
  • Offers z/OS Health Checker data plus OMEGAMON availability monitoring information for z/OS capabilities such as expert advice and take action
  • Includes the Health Checker information in real-time TEP reporting
  • Delivers availability configuration status metrics for z/OS systems and sysplex resources to be displayed using the TEP

For ordering, contact:

Your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: LE001).
 
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Overview

The OMEGAMON® z/OS® Management Console is a new no-charge availability monitoring product that includes a GUI for z/OS management and is designed to help the new generation of IT workers. It is designed to help automate, eliminate, and simplify many z/OS management tasks.

The OMEGAMON z/OS Management Console helps deliver real-time, health-check information provided by the IBM Health Checker for z/OS, and configuration status information for z/OS systems and sysplex resources. The OMEGAMON z/OS Management Console is designed with built-in automation and expert advice capabilities that can offer detailed contextual information on alerts and corrective actions.
 
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Key prerequisites

z/OS V1.4, or later
 
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Planned availability dates
  • December 28, 2005, Available on Web download
  • January 27, 2006, Physical media

 
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Description

The OMEGAMON z/OS Management Console is a new product that delivers availability monitoring and a GUI for z/OS management. It is designed for the new generation of IT workers. It can help automate, eliminate, and simplify many z/OS management tasks. The OMEGAMON z/OS Management Console is built on the market leading Tivoli OMEGAMON technology to offer z/OS availability information online using an easy to use portal. The monitoring agent uses the TEP to offer a view of your enterprise from which you can have a detailed view to examine details about each system being monitored.

The OMEGAMON z/OS Management Console software collects health check and availability information about z/OS systems and sysplex resources, and reports the information in the TEP graphical user interface. The product workspaces deliver two types of information:

  • Real-time health check information collected by the IBM Health Checker for z/OS product
  • Availability configuration status information for z/OS systems and sysplex resources

The product is designed with built in automation, take action and expert advice capabilities which help provide detailed contextual information on alerts and corrective actions.

IBM continues to enhance on ease of use of in managing z/OS. The innovative Health Checker for z/OS, which is designed to help find configuration problems before they affect application availability. The Health Checker for z/OS is now a base function of the operating system. The IBM OMEGAMON z/OS Management Console can noticeably improve the ease of use of that function.

The TEP can present IBM OMEGAMON z/OS Management Console data in graphical views, such as table, pie chart, bar chart, plot chart, circular gauge, and linear gauge views.

The OMEGAMON z/OS Management Console delivers a set of predefined workspaces that are assigned to let you start monitoring your environment immediately. As you become more familiar with the product, you can modify the predefined workspaces or create new workspaces. Default workspaces and situations enable you to start monitoring your enterprise as soon as the OMEGAMON z/OS Management Console software is installed. Workspaces and situations can be customized to meet the needs of your enterprise.

OMEGAMON z/OS Management Console is designed to gather health check and availability data from remote agents residing on the monitored z/OS systems, and stores the data in system elements called attributes. These attributes can be used to monitor system health, build custom workspaces, and create situations to help alert you of pending problems. A situation describes a condition or set of conditions that you set to determine whether a problem exists in the systems and resources you are monitoring. You can create or modify situations from the Tivoli Enterprise™ Portal user interface by using the Situation Editor.

Collection and display of health check information require that the Health Checker for z/OS software be installed, configured, and running. If the Health Checker product is not running, the HEALTHCHECK node will not be available in the Navigator in the Physical view of Tivoli Enterprise Portal. Availability information is still collected and displayed, assuming that the IBM OMEGAMON z/OS Management Console software is installed, configured, and running.

The views and types of information that can be displayed in each predefined workspace delivered with the OMEGAMON z/OS Management Console product include information such as: Sysplex data, Coupling Facility systems, structure and path data for Sysplex, Cross System Coupling Facility (XCF) systems and path data, address space data, operations status data, paging dataset data, and health monitor status, checks and messages data.

Attributes associated with the Health Checker tables for z/OS that can be reported include information such as health monitor status, checks and messages. This information will contain data that can be used to determine status information about the health check environment, summary of each check along with status information and details for failed checks.

The OMEGAMON z/OS Management Console is designed to deliver new and easy to use base health checker and z/OS availability information. For additional functionality, OMEGAMON XE on z/OS can be purchased. OMEGAMON XE on z/OS can deliver a broader range of performance monitoring details, including bottleneck analysis, real time and historical reporting and additional comprehensive performance management functionality.
 
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Product positioning

OMEGAMON z/OS Management Console is designed to be an easy-to-use base z/OS status and availability reporting product using the TEP as the GUI. This program can help extend the usability and reporting capabilities of the IBM Health Checker for z/OS and can offer additional z/OS availability reporting for resources such as Sysplex, Coupling Facility, address space, and other information details to assist with determining the state of z/OS systems.

The OMEGAMON z/OS Management Console is designed to extend the reporting capabilities of the Health Check program to real-time reporting using the IBM TEP, delivering an easier-to-use operations interface.

For more in-depth performance monitoring and systems management, the full suite of OMEGAMON zSeries® programs should can be used to help achieve comprehensive end-to-end capabilities across z/OS, CICS®. DB2®, IMS™, Linux™ on zSeries, networks, and storage. Extensive intelligence and bottleneck analysis, along with real time and historical reporting are designed in the IBM Tivoli OMEGAMON portfolio of products and can help extend functionality beyond the console.
 
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Statement of direction

When generally available, the OMEGAMON platform will be included in the z/OS Management Console program package. The IBM Tivoli Monitoring V6.1 platform is planned for inclusion as part of the z/OS Management Console program package in first quarter 2006.

All statements regarding IBM's plans, directions, and intent are subject to change or withdrawal without notice.

Business Partner information

If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld ID and password are required (use IBM ID).

BP Attachment for Announcement Letter 205-329

Trademarks

 
Tivoli Enterprise and IMS are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
OMEGAMON, z/OS, Tivoli, zSeries, CICS, and DB2 are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Linux is a trademark of Linus Torvalds in the United States, other countries or both.
 
Other company, product, and service names may be trademarks or service marks of others.

 
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Offering Information

Product information is available via the Offering Information Web site


 
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Publications

The IBM Publications Center

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are available. Payment options for orders are via credit card (in the U.S.) or customer number for 50 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries free of charge.
 
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Technical information

Hardware requirements

OMEGAMON® z/OS® Management Console can be deployed on any z/OS system that is capable of running z/OS V1.4, or later.

Software requirements

Any one of the following:

  • z/OS V1.4 (5694-A01)
  • z/OS V1.5
  • z/OS V1.6 with APAR OA09046
  • z/OS V1.7

Versions of all the required OMEGAMON products are delivered in the OMEGAMON z/OS Management Console product package. However, if you already have a supported version of an OMEGAMON product installed in your enterprise, you can use the currently installed product. The following levels of platform components are required to install and use the OMEGAMON z/OS Management Console.

OMEGAMON Platform Version 360 or higher, which includes the following components:

  • IBM Tivoli® Management Server, formerly Candle® Management Server version 360
  • TEP for Distributed Systems, formerly CandleNet® Portal version 196 with fix pack 3. Later levels and fixes can be downloaded from

    On this Web site, CandleNet Portal® is referred to by the new name, IBM Tivoli Management Portal for Distributed Systems. For a mapping of previous Candle names and new IBM names, refer to

    Note: You must install fix pack 1 or higher to run the IBM Tivoli Management Portal for Distributed Systems browser client with a version of Java™ other than Sun Java 1.3.1_12, 13 or 14 or Java 1.4.2_06, 07. Otherwise, you will receive an error message. Check the site on a regular basis for new fix packs.

  • DB2 Universal Database® Workgroup Server Edition, V8.1, or later.
  • For the warehouse proxy and Candle Data Warehouse, Microsoft™ SQL Server version 7.0 or Microsoft SQL Server 2000 with fix pack 3.
  • If you are running the TEP (formerly CandleNet portal) desktop client, any version of Sun Java version 1.3.1_04 through v.1.4.2_07 (excluding the 1.4.0 and 1.4.1 versions).
  • If you are running the IBM Tivoli Management Portal for Distributed Systems browser Client, Internet Explorer version 6, or later with the Java Plug-in (at the same Java release levels as above) is required.

Planning information

Packaging

OMEGAMON z/OS Management Console is distributed with:

  • International Program License Agreement (Z125-3301)
  • License Information document
  • Tape
  • Publications (refer to the Publications section)

This program when downloaded from a Web site, contains the applicable IBM license agreement, and License Information (LI), if appropriate, and will be presented for acceptance at the time of installation of the program. The license and LI will be stored in a directory such as LICENSE.TXT for future reference.

Security, auditability, and control

OMEGAMON z/OS Management Console uses the security and auditability features of the operating system software. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
 
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IBM Tivoli Enhanced Value-based pricing

OMEGAMON z/OS Management Console is a zero priced product.

IBM Tivoli software products are priced using IBM Tivoli's Enhanced Value-based pricing. The Enhanced Value-based pricing system is based upon the IBM Tivoli Environment-Managed Licensing Model, which uses a managed-environment approach — whereby price is determined by what is managed rather than the number and type of product components installed.

For example, all servers monitored with IBM Tivoli's monitoring product (IBM Tivoli Monitoring) require entitlements sufficient for those servers. Other IBM Tivoli products may manage clients, client devices, agents, network nodes, users, or other items, and are licensed and priced accordingly.

Unlike typical systems management licensing models that require entitlements of specific software components to specific systems, the IBM Tivoli Environment-Managed Licensing Model gives the customer flexibility to deploy its IBM Tivoli software products within its environment in a manner that can address and respond to the customer's evolving architecture. That is, as the architecture of a customer's environment changes, the customer's implementation of IBM Tivoli software can be altered as needed without affecting the customer's license requirements (as long as the customer does not exceed its entitlements to the software).

Under Enhanced Value-based pricing, licensing and pricing of server-oriented applications are determined based upon the server's use in the customer's environment. Typically, such applications are licensed and priced in a manner that corresponds to each installed and activated processor of the server managed by the IBM Tivoli application to help correlate price to value while offering a simple solution.

Where a server is physically partitioned, this approach is modified. This partitioning technique is the approach used with systems that have either multiple cards or multiple frames, each of which can be configured independently. For servers capable of physical partitioning (for example, IBM's eServer pSeries® Scalable POWERparallel Systems® servers, Sun Ultra servers, and HP Superdome servers), an entitlement is required for each processor in the physical partition being managed by the Tivoli application. For example, assume that a server has 24 processors installed in aggregate. If this server is not partitioned, entitlements are required for all 24 processors. If, however, it is physically partitioned into three partitions each containing eight processors, and Tivoli products were managing only one of the three partitions, then entitlements would be required for the eight processors on the physical partition managed by the IBM Tivoli application.

For servers with virtual or logical partitions, entitlements are required for all installed and activated processors on the server. For each IBM Tivoli application managing a clustered environment, licensing is based on the cumulative number of installed and activated processors on each server in the cluster. Where the cluster includes physically partitioned servers, the considerations described above concerning physically partitioned servers apply as well.

Enhanced Value-based pricing recognizes the convergence of RISC/UNIX® and Microsoft Windows™/Intel™ technologies, in order to simplify the customers licensing requirements, and to deliver a smoother, more scalable model. Pricing and licensing does not differentiate between non-zSeries® server platforms or operating systems. For some products, this platform neutrality extends to zSeries and other host servers as well.

IBM Tivoli Enhanced Value-based pricing terminology definitions

Client device or client

A client device is a computer system that requests the execution of a set of commands, procedures, or applications from another computer system that is typically referred to as a server. Multiple client devices may share access to a common server. A client device generally has some processing capability or is programmable to allow a user to do work. Examples include, but are not limited to, notebook computers, desktop computers, desk side computers, technical workstations, appliances, personal digital assistants, automated teller machines, point-of-sale terminals, tills and cash registers, and KIOSKs.

IBM Integrated Facility For Linux™ (IFL)

This optional facility enables additional processing capacity exclusively for Linux workload, with no effect on the model designation of a zSeries or OS/390® server. Consequently, executing Linux workload on the IBM Integrated Facility for Linux will not, in most cases, result in any increased IBM software charges for z/OS, OS/390, VM, VSE, or TPF operating systems/applications. There is, as indicated, a charge associated with the IFL, and there may also be a charge for applications that run on the IFL.

The IFL may be dedicated to a single Linux-mode logical partition or it may be shared by multiple Linux-mode logical partitions. Installations should note that the Linux workspace enabled by this facility will not support any of the S/390 traditional operating systems (OS/390, TPF, VSE, or VM). Only Linux applications or Linux operating in conjunction with the Virtual Image Facility™, an environment that operates within a logical partition or in native S/390® mode and delivers the capability to create multiple Linux images, is supported by the IFL.

Millions of Service Units (MSU)

An MSU is defined as millions of Central Processing Unit (CPU) service units per hour; the measure of capacity used to describe the computing power of the hardware processors on which S/390 or zSeries software runs. Processor MSU values are determined by the hardware vendor, IBM, or Software Compatible Vendors (SCVs).

For more detailed information about zSeries software pricing, go to

Network Node or Node

Network Nodes include routers, switches, hubs, and bridges that contain a network management agent. A single Network Node may contain any number of interfaces or ports.

Partitions

A server's resources (CPU, memory, I/O, interconnects, and buses) may be divided according to the needs of the applications running on the server. This partitioning can be implemented with physical boundaries (Physical Partitions) or logical boundaries (Logical Partitions).

Physical Partitions are defined by a collection of processors dedicated to a workload and can be used with systems that have either multiple cards or multiple frames, each of which can be configured independently. In this method, the partitions are divided along hardware boundaries and processors, and the I/O boards, memory, and interconnects are not shared.

Logical Partitions are defined by software rather than hardware and allocate a pool of processing resources to a collection of workloads. These partitions, while separated by software boundaries, share hardware components and run in one or more physical partitions.

Port

A port is the physical connection between a device and the network.

Processor (Per processor charging under full capacity)

In full capacity charging, proof of entitlements must be acquired for all activated "processors" (available for use) that are on the server where the program or a component of the program is run.

Notes

  1. IBM defines a physical processor in a computer as a functional unit that interprets and executes instructions. A physical processor consists of at least an instruction control unit and one or more arithmetic and logic units.
  2. Multicore technology allows two or more processors (commonly called "cores") to be active on a single silicon chip. With multicore technology, IBM considers each core to be a physical processor. For example, in a dual-core chip, there are two physical processors residing on the single silicon chip.
  3. In the IBM eServer zSeries IFL environment, each IFL engine is considered a single physical processor.
  4. Threading, a technique that makes a single processor seem to perform as two or more, does not affect the count of physical processors.
  5. Where blade technology is employed, each blade is considered a separate server and charging is based upon the total number of processors on the blade on which the program is run.
  6. When a server is shipped with six processors, but two of them are inactive, four processors are active for the customer.

Managed Processor (Charging under Full Capacity In The Managed Environment

Charges are based on the active processors on the machines in the computing environment affiliated with the program rather than on the server where the program is run. The managed processors which require proofs of entitlement (POE) are defined in the Prices section of the announcement or in the License Information's program unique terms.

Notes

  1. IBM defines a physical processor in a computer as a functional unit that interprets and executes instructions. A physical processor consists of at least an instruction control unit and one or more arithmetic and logic units.
  2. Multicore technology allows two or more processors (commonly called "cores") to be active on a single silicon chip. With multicore technology, IBM considers each core to be a physical processor. For example, in a dual-core chip, there are two physical processors residing on the single silicon chip.
  3. The program may not run on some or all of the processors for which POEs are required for the program's valuation method.
  4. In the IBM eServer zSeries IFL environment, each IFL engine is considered a single physical processor.
  5. Threading, a technique that makes a single processor seem to perform as two or more, does not affect the count of physical processors.
  6. Where blade technology is employed, each blade is considered a separate server and charging is based upon the total number of processors on the blade(s) with which the program is affiliated.

Server

A server is a computer system that executes requested procedures, commands, or applications to one or more clients and/or other devices over a network. Examples include, but are not limited to, file servers, print servers, mail servers, database servers, application servers, and Web servers.

Standby or backup systems

For programs running or resident on backup machines, IBM defines three types of situations: cold, warm, and hot. In the cold and warm situations, a separate entitlement for the copy on the backup machine is normally not required and typically no additional charge applies. In a hot backup situation, the customer needs to acquire another license or entitlement(s) sufficient for that server. All programs running in backup mode must be solely under the customer's control, even if running at another enterprise's location.

As a practice, the following are definitions and allowable actions concerning the copy of the program used for backup purposes:

Cold — A copy of the program may reside, for backup purposes, on a machine as long as the program is not started. There is no additional charge for this copy.

Warm — A copy of the program may reside for backup purposes on a machine and is started, but is idling, and is not doing any work of any kind. There is no additional charge for this copy.

Hot — A copy of the program may reside for backup purposes on a machine, is started, and is doing work. The customer must acquire a license or entitlement(s) for this copy and there will generally be an additional charge.

Doing work, includes, for example, production, development, program maintenance, and testing. It also could include other activities such as mirroring of transactions, updating of files, synchronization of programs, data or other resources (for example, active linking with another machine, program, database, or other resource, and so on), or any activity or configurations that would allow an active hot switch or other synchronized switch over between programs, databases, or other resources to occur.

In the case of a program or system configuration that is designed to support a high availability environment by using various techniques (for example, duplexing, mirroring of files or transactions, maintaining a "heartbeat," active linking with another machine, program, database, or other resource, and so on), the program is considered to be doing work in the hot situation and a license or entitlement must be purchased.

Tivoli Management Points

A Tivoli Management Point is a metric used to compute license quantities and is program specific.

Value Units

A Value Unit is a metric used to compute license quantities, is program specific, and is typically only used on products managing zSeries systems. IBM OMEGAMON z/OS Management Console uses Value Unit metric even though it is zero priced.

Product and Licensing Web Sites

A complete list of IBM Tivoli products is available at Web site

IBM Tivoli product licensing documents are available at Web site

Passport Advantage®

Through the Passport Advantage Agreement, customers may receive discounted pricing based on their total volume of eligible products, across all IBM brands, acquired worldwide. The volume is measured by determining the total "Passport Advantage points value" of the applicable acquisition(s). Passport Advantage points are only used for calculating the entitled Passport Advantage discount.

To determine the required Tivoli product configuration under Passport Advantage, the Tivoli Enhanced Value-based pricing Model applies. The customer's environment is evaluated on a per-product basis.

Use the following two-step process to determine the total "Passport Advantage points value":

  1. Analyze the customer environment to determine the number of charge units for a product. The quantity of each product's part number(s) to be ordered is determine by that analysis.
  2. Order the Passport Advantage part number(s). A Passport Advantage point value, which is the same worldwide for a specific part number regardless of where the order is placed, is assigned to each Tivoli product part number.

    The Passport Advantage point value for the applicable part number multiplied by the quantity for that part number will determine the Passport Advantage points for that Tivoli product part number. The sum of these Passport Advantage points determines the "Passport Advantage point value" of the applicable Tivoli product authorizations which then may be aggregated with the point value of other applicable Passport Advantage product acquisitions to determine the total "Passport Advantage points value."

The discounted pricing available through Passport Advantage is expressed in the form of Suggested Volume Prices (SVPs), which vary depending on the SVP level. Each SVP level is assigned a minimum total Passport Advantage point value, which must be achieved, in order to qualify for that SVP level.

Media packs and documentation packs do not carry Passport Advantage points and are not eligible for SVP discounting.

For additional information on Passport Advantage, refer to the following Web site

The following Passport Advantage part number categories may be orderable:

  • License and Software Maintenance 12 Months — this is the product authorization with maintenance to the first anniversary date.
  • Annual Software Maintenance Renewal — this is the maintenance renewal for one anniversary that applies when a customer renews their existing coverage period prior to the anniversary date at which it expires.
  • Software Maintenance Reinstatement 12 months — this is for customers who have allowed their Software Maintenance to expire, and later wish to reinstate their Software Maintenance.
  • Media packs — these are the physical media, such as CD-ROMs, that deliver the product's code.
  • Documentation packs — these contain printed documentation such as the User's Guide and Release Notes®.

 
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Ordering information

The programs in this announcement are zero priced and use Value Unit-based pricing metric.

                                                  Value
Program                                           Unit
number     Program name                           Exhibit
 
5698-A78   IBM OMEGAMON z/OS Management Console   VUE007

For each zSeries IPLA program with Value Unit pricing, the quantity of that program needed to satisfy applicable IBM terms and conditions is referred to as the "required license capacity." Your required license capacity is based upon the following factors:

  • The zSeries IPLA program you select
  • The applicable Value Unit Exhibit
  • The applicable Terms
  • Whether your current mainframes are full-capacity or sub-capacity

Value Unit exhibit VUE007

              MSUs      MSUs
            minimum   maximum   Value Units/MSU
 
Base           1         3           1
Tier A         4        45           0.45
Tier B        46       175           0.36
Tier C       176       315           0.27
Tier D       316         +           0.2

Value Units for mainframes without MSU ratings:

Hardware    Value Units/machine
 
MP3000 H30            6
MP3000 H50            8
MP3000 H70           12
ESL Models            2

Ordering example: The total number of Value Units is calculated according to the following example.

If your required license capacity is 1,500 MSUs for your selected zSeries IPLA product, the applicable Value Units would be:

              Translation from MSUs to Value Units
 
            MSUs    *  Value Units/MSU  = Value Units
 
Base          3     *      1.00         =      3.00
Tier A       42     *       .45         =     18.90
Tier B      130     *       .36         =     46.80
Tier C      140     *       .27         =     37.80
Tier D    1,185     *       .20         =    237.00
 
Total     1,500                              343.50

When calculating the total number of Value Units, the sum is to be rounded up to the next integer.

Example: In the above ordering example, for the product running on a machine with 1,500 MSUs requires licensing of 344 Value Units.

Ordering OMEGAMON z/OS Management Console through the Internet

ShopzSeries provides an easy way to plan and order your CBPDO. It will analyze your current installation, determine the correct product migration, and present your new configuration based on z/OS. Additional products can also be added to your order (including determination of whether all product requisites are satisfied). ShopzSeries is available in the U.S. and several countries in Europe. In countries where ShopzSeries is not available yet, contact your IBM representative (or IBM Business Partner) to handle your order via the traditional IBM ordering process. For more details and availability, visit the ShopzSeries Web site at

New licensees

Orders for new licenses will be accepted now.

Shipment will begin on the planned availability date.

Basic license

To order, specify the program product number and the appropriate license or charge option. Also, specify the desired distribution medium. To suppress shipment of media, select the license-only option in CFSW.

To ensure customers receive technical support to which they are entitled, for the OMEGAMON z/OS Management Console distributed components packaged with OMEGAMON z/OS Management Console, a no-charge support order for non z/OS deliverables is required from Passport Advantage.

The part number in Passport Advantage to order is:

Part
number    Description
 
E01PTLL   IBM Tivoli OMEGAMON Platform Support
           Only ANNUAL SW MAINT RNWL

To order, OMEGAMON z/OS Management Console for the z/OS platform, specify the program product number and the appropriate license or charge option. Also, specify the desired distribution medium. To suppress shipment of media, select the license-only option in CFSW.

Program name OMEGAMON z/OS Management Console
Program PID  5698-A78
 
Entitlement                       License option/
Identifier      Description       pricing metric
 
S01295Z                           Basic OTC, per Value Unit
                                   OOCoD Temporary Use Charge
                                   OTC
Orderable
Supply ID       Language          Distribution Medium
 
S01295X         U.S. English      3480 Tape Cartridge
 
Subscription and Support PID  5698-S87
 
Entitlement                       License option/
Identifier                        pricing metric
 
S012964                           Basic ALC, per Value Unit SW S&S
                                  No charge, decline SW S&S
                                  No Charge, per MSU Registration
 
Orderable
Supply ID       Language          Distribution Medium
 
 S012965        U.S. English      Hardcopy

Subscription and Support

To receive voice technical support via telephone during normal business hours and future releases and versions at no additional charge, Subscription and Support must be ordered. The capacity of Subscription and Support (for example, Value Units or number of processors) must be the same as the capacity ordered for the product licenses.

To order, specify the Subscription and Support program product number and the appropriate license or charge option.

IBM is also providing Subscription and Support for these products via a separately purchased offering under the terms of the IBM International Agreement for Acquisition of Support (IAAS). This offering:

  • Includes and extends the support services provided in the base support to include technical support via telephone during normal business hours.
  • Entitles customers to future releases and versions at no additional charge. Note that the customer is not entitled to new products.

When Subscription and Support is ordered, the charges will renew automatically annually unless cancelled by the customer.

Basic machine-readable material

Customization option for z/OS

Select the following feature number to customize your order if running on the z/OS platform. This feature can be specified on the initial or MES orders.

Feature number     Description
 
3450               Satellite Electronic Delivery

Customized Offerings

Product media is shipped only via Customized Offerings (for example, CBPDO, ServerPac, SystemPac®). Non-customized items (CDs, diskettes, source media, media kits) will continue to be shipped via the stand-alone product.
 
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Terms and conditions

Agreement: IBM International Program License Agreement (IPLA). Proofs of Entitlement (PoEs) are required for all authorized use.

These products are licensed under the IPLA, the License Information document for this product and the associated Agreement for Acquisition of Support, which delivers for support with ongoing access to releases and versions of the program. This program is a no charge license charge for use of the program and a no charge annual charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours) as well as access to updates, releases, and versions of the program as long as support is in effect. S/390 and zSeries IBM Operational Support Services — SoftwareXcel is an option for those customers who desire added services.

Limited warranty: Yes

Program services

Warranty: This program includes a warranty for one year from acquisition from IBM or an authorized IBM Business Partner. For one year from acquisition of the program, this warranty provides the customer with access to databases containing program information and FAQs, including any known fixes to defects, which the customer can download or otherwise obtain and install.

Program support: Enhanced Support, called Subscription and Support, includes telephone assistance (voice support for defects during normal business hours) as well as access to updates, releases, and versions of the program as long as support is in effect. The customer will be notified of discontinuance of support with 12 months' notice.

Money-back guarantee: OMEGAMON z/OS Management Console is a no charge product.

Copy and use on home/portable computer: No

Volume orders (IVO): No

Passport Advantage applies: No

Software Maintenance applies: No

For operating system software, the revised IBM Operational Support Services — SoftwareXcel offering will deliver support for those operating systems and associated products that are not available with the newly announced Software Maintenance offering. This will ensure total support coverage for your enterprise needs, including IBM and selected non-IBM products. For complete lists of products supported under both the current and revised SoftwareXcel offering, visit

For additional information on the revised IBM Operational Support Services, refer to Services Announcement 601-023 , dated July 10, 2001.

IBM Operational Support Services — SoftwareXcel: Yes

iSeries™ Software Maintenance applies: No

Variable charges apply: No

Educational allowance available: Not applicable no-charge product

On/Off Capacity on Demand

To be eligible for On/Off Capacity on Demand pricing, customers must be enabled for temporary capacity on the corresponding hardware, and the required contract (Z125-6611), Attachment for Customer Initiated Upgrade and IBM eServer On/Off Capacity on Demand — Software — must be signed prior to use.
 
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IBM Electronic Services

IBM Global Services has transformed its delivery of hardware and software support services to put you on the road to higher systems availability. IBM Electronic Services is a Web-enabled solution that gives you with an exclusive, no-additional-charge enhancement to the service and support available on the IBM eServer platform. These services provide the opportunity for greater system availability due to faster problem resolution and preemptive monitoring. IBM Electronic Services is comprised of two separate, but complementary, elements: IBM Electronic Services news page and IBM Electronic Service Agent™.

IBM Electronic Services news page givers you with a single Internet entry point that replaces the multiple entry points traditionally used by customers to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.

The IBM Electronic Service Agent is no-additional-charge software that resides on your IBM eServer system. It is designed to proactively monitor events and transmit system inventory information to IBM on a periodic, customer-defined timetable. The IBM Electronic Service Agent tracks system inventory, hardware error logs, and performance information. If the server is under a current IBM maintenance service agreement or within the IBM warranty period, the Service Agent automatically reports hardware problems to IBM.

Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent will be made available to IBM service support representatives when they are helping answer your questions or diagnosing problems.

To learn how IBM Electronic Services can work for you, visit


 
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Prices

The prices provided in this announcement are suggested retail prices for the U.S. and are provided for your information only. Dealer prices may vary, and prices may also vary by country. Prices are subject to change without notice. For additional information and current prices, contact your local IBM representative.

Information on charges is available at Web site

In the Electronic tools category, select the option for "Purchase/upgrade tools."
 
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Order now

To order, contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

 Phone:     800-IBM-CALL (426-2255)
 Fax:       800-2IBM-FAX (242-6329)
 Internet:  callserv@ca.ibm.com
 Mail:      IBM Americas Call Centers
            Dept. Teleweb Customer Support, 9th floor
            105 Moatfield Drive
            North York, Ontario
            Canada M3B 3R1
 
 Reference: LE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

 
Virtual Image Facility, iSeries, and Electronic Service Agent are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
The e-business logo, OMEGAMON, z/OS, Tivoli, Candle, CandleNet, CandleNet Portal, DB2 Universal Database, the e-business logo, pSeries, Scalable POWERparallel Systems, zSeries, OS/390, S/390, eServer, Passport Advantage, Notes, and SystemPac are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Intel is a trademark of Intel Corporation.
 
Microsoft and Windows are trademarks of Microsoft Corporation.
 
Java is a trademark of Sun Microsystems, Inc.
 
UNIX is a registered trademark of the Open Company in the United States and other countries.
 
Linux is a trademark of Linus Torvalds in the United States, other countries or both.
 
Other company, product, and service names may be trademarks or service marks of others.

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