IBM Tivoli System Automation for Multiplatforms V2.1 can automate on demand applications end-to-end

IBM United States Software Announcement 205-234
September 27, 2005

 

 ENUS205-234.PDF (78KB)

Table of contents   Document options  
TOC link At a glance TOC link Technical information
TOC link Overview TOC link Ordering information
TOC link Key prerequisites TOC link Terms and conditions
TOC link Planned availability dates TOC link IBM Electronic Services
TOC link Description TOC link Prices
TOC link Offering information TOC link Order now
TOC link Publications  
 
Printable version Printable version

 
At a glance

Heterogeneous on demand applications require end-to-end automation to increase availability and ease operations. IBM Tivoli System Automation for Multiplatforms V2.1 monitors and automates applications distributed across Linux, AIX, and z/OS by introducing:

  • An end-to-end automation manager knowing cross-platform application components and relationships
  • Integration with platform-specific automation
  • A Web-based integrated solutions console (ISC)
  • End-to-end, Linux, and AIX automation policy defined in XML
  • Plug'n play automation modules for mySAP, WebSphere, Tivoli Storage Manager, and more

IBM Tivoli System Automation for Multiplatforms V2.1 includes:

  • High-availability automation for Linux and AIX applications
  • End-to-end automation as a priced feature

For ordering, contact:

Your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: RE001).
 
Back topBack to top
 

Overview

The IBM Tivoli® System Automation family can help you to establish one operations and automation team for automating end-to-end, z/OS®, Linux™, and AIX® applications. IBM Tivoli System Automation for Multiplatforms V2.1 (SA MP) includes:

End-to-end automation

Tivoli System Automation for Multiplatforms offers an end-to-end automation manager which uses adapters to automatically learn about applications and their status from the platform-specific Tivoli System Automation. Only the cross-platform resources, groups, and dependencies need to be defined. SA MP allows you to:

  • Integrate z/OS, Linux, and AIX applications into end-to-end automation of heterogeneous on demand applications
  • Increase application availability by resolving cross-platform dependencies
  • Ease operations through goal-driven automation

End-to-end operations

The new Web-based single point of control across z/OS, Linux, and AIX greatly simplifies operations, problem determination, and resolution through:

  • Display of aggregated and detailed status of application components
  • Start or stop of application components on all platforms with a single action in the right order

Plug 'n play automation modules can reduce automation costs and implementation time

Unlike most automation products, SA MP is policy-based, requiring no extensive programming skills. Automation policy is now defined in XML format using the XML editor of your choice. Plug 'n play automation modules for mySAP™, WebSphere®, DB2®, Tivoli Storage Manager, and more applications are available for download from the following Web site.


 
Back topBack to top
 
Key prerequisites

IBM Tivoli System Automation for Multiplatforms V2.1 requires at least one of the following platforms:

  • Linux on IBM eServer (iSeries™, pSeries®, xSeries®, zSeries®, and BladeCenter®)
  • AIX on IBM eServer pSeries
  • Linux on any 32-bit Intel™-based server or any 64-bit AMD-64-based server


 
Back topBack to top
 

Planned availability dates
  • September 30, 2005: Electronic software delivery and documentation
  • October 28, 2005: Media and documentation

 
Back topBack to top
 
Description

IBM Tivoli SA MP V2.1 now has a new product structure with two orderable components.

  • The first is the base component that provides the existing IBM Tivoli SA MP functionality for Linux and AIX clusters.
  • The second is the new end-to-end automation management component that provides automated operations and monitoring capabilities for distributed and also heterogeneous business applications.

The base component can be ordered separately or the complete product containing both components. If the complete product is ordered, either component can be installed separately.

Tivoli SA MP V2.1 offers:

Easy operations

The grouping of enterprise-wide components and resources of a complex on demand application can facilitate operations at the application level.

End-to-end automation

Have you ever wanted to increase availability, automate, and manage a multi-tier application like mySAP including all the resources and applications it has relationships and dependencies with, like TCP/IP and DB2? Tivoli System Automation for Multiplatforms provides an end-to-end automation manager which uses adapters to automatically learn about applications and their status from the platform-specific Tivoli System Automation. Only the cross-platform resources, groups and dependencies need to be defined. The end-to-end automation manager can be enabled to:

  • Increase application availability by resolving cross-platform dependencies like recycling your Web application on Linux when DB2 for z/OS is down
  • Move applications to another cluster or even platform

This is performed through injecting persistent start or stop requests into the platform-specific goal-driven automation which allows continuing automation even when the end-to-end automation manager is not available.

End-to-end operations

SA MP can help you to establish one operations and automation team responsible for z/OS, Linux and AIX applications, which can greatly simplify problem determination and resolution. The new Web-based single point of control across z/OS, Linux, and AIX allows you to:

  • Display aggregated and detailed status of application components
  • Start or stop application components on all platforms with a single action in the right order

Linux-, AIX-, and z/OS-based applications, automated by the Tivoli System Automation family, can now be integrated into the end-to-end automation of SA MP V2.1.

Plug'n play automation modules can help reduce automation costs and implementation time

Unlike most automation products, IBM Tivoli SA MP is policy-based, requiring no extensive programming skills. Automation policy for end-to-end, Linux, and AIX applications is now defined consistently in XML format using the XML editor of your choice. Plug'n play automation modules for mySAP, WebSphere, Tivoli Storage Manager, and more applications are available for download from Web site

WebSphere high availability

With the automation and high-availability solution for WebSphere Application Server for Linux V6, an operator can be enabled to start or stop a clustered WebSphere and all resources it depends on in the right order with one command. WebSphere availability is increased through monitoring, restart of failed components in place or on a backup system.

Tivoli Enterprise™ Console integration

When the configuration or states change, IBM Tivoli SA MP can alert operators through sending events to IBM Tivoli Enterprise Console® (TEC).

Tivoli System Automation for Multiplatforms V2.1 end-to-end component

With the new release of TSA MP V2.1, a new end to end automation component (TSA MP E2E automation) is introduced. The TSA MP E2E automation component is a WebSphere application. It runs on a server in WebSphere Application Server (WAS), using DB2 as database. The prerequisite products, WAS and DB2, are packaged free of charge together with TSA MP E2E. TSA MP E2E provides automated operation capabilities for distributed, heterogeneous business applications by supporting end-to-end monitoring and end-to-end operations management. It can help you manage both planned and unplanned outages. TSA MP E2E is the integration point for already available automation solutions on high availability clusters or single systems. Adapters standardize and normalize the interaction between the available automation solutions on first level clusters and TSA MP E2E automation. As first level clusters, initially TSA MP running on Linux clusters and AIX clusters are supported as well as TSA z/OS running on z/OS Parallel Sysplex® clusters.

TSA MP E2E is policy-driven like the other solutions in the TSA portfolio. It provides a simple and consistent policy concept for virtually all platforms. Only cross-cluster groups and relationships must be specified in the TSA MP E2E automation policy. The TSA MP E2E automation policy allows the specification of sophisticated knowledge about individual distributed application components and their relationships. The policies of first level clusters are explored automatically. No script writing is required or necessary. The TSA MP E2E automation component and the TSA MP base component support the same policy format, which is based on XML. Syntactic and semantic checking is supported while defining a TSA MP E2E automation policy.

TSA MP E2E automation supports a request-based mechanism to help you to ensure resources stay in their desired state. Like the other solutions in the TSA portfolio, it not only helps manage online resources which are up and running, it can also manage other, offline resources. With TSA MP E2E, groups of resources may be nested. In other words, groups of resources can be members of higher level groups. With this nesting capability, it is possible to monitor the operational status of distributed business applications at a high abstraction level, which can greatly reduce operational complexity.

The user of TSA MP E2E automation may seamlessly initiate monitoring and operations of resources running on multiple clusters with possibly different platforms. Users can seamlessly navigate from the TSA MP E2E automation domain covering cross-cluster resource groups to resources running in any of the first level clusters. The operational status of any of these resources can be displayed. Also, the status is aggregated up to the highest level in the TSA MP E2E automation domain, allowing for monitoring the availability of distributed, heterogeneous business applications without having to write scripts. With a mouseclick, these complex applications, as well as any resources or groups of resources running on first level clusters, can be started and stopped. Additionally, backup resources or alternate software configurations can be selected and taken online. Furthermore, whole systems can be excluded from automation and then again be included into automation.

TSA MP E2E automation listens to status changes of the automated resources. It is very fast in detecting outages. Important events can be sent to Tivoli Enterprise Console (TEC). TSA MP E2E automation can automatically react to these resource status changes according to the specified policy. For example, it can force down a part of a distributed application running in one cluster if a critical prerequisite fails on a different cluster. TSA MP E2E automation also supports quick and seamless navigation to the failing resource and fast problem resolution by showing the error information for resources, the relationships between the resources and also by allowing you to view diagnostic information for resources with a non-recoverable error. When the problem is resolved, TSA MP E2E can automatically restart all parts of a distributed application running on different clusters in the correct sequence in the correct system.

TSA MP E2E as well as TSA MP base have a Web-browser-based GUI. The GUI has an intelligent, adjustable refresh mechanism, such that every 10 seconds the window is updated only if some status has changed.

The TSA MP E2E operational GUI supports monitoring and problem analysis with the following capabilities:

  • Show the operational status, the location where a resource is running and resource details.
    • Actively show the status changes, including details beyond current online/offline status.
  • Show problems with resources.
  • Show resource dependencies.
  • Show the topology of clusters and systems as well as resource group membership trees and the locations where resources are running.
  • Show the operator instructions for diagnosing errors and repairing resource problems.
  • Show operator requests and the reasons for these requests such that another operator can decide to undo a request.
  • Show automation logs per cluster.
  • Show filtered views for resources where the name matches a specified name filter located on a specific system with errors or warnings with operator requests.

The following powerful operational tasks are supported by the TSA MP E2E operational GUI:

  • Activate/Deactivate a policy for an end-to-end domain
  • Start/Stop resources
  • Reset a resource from a non-recoverable error
  • Exclude/Include a location from the automation
  • Select an alternate software configurations and take it online

Tivoli System Automation for Multiplatforms V2.1 base component

The base component provides the existing TSA MP functionality for Linux and AIX clusters. In addition, the following major customer requirements are addressed that:

  • Provide an operational GUI
  • Provide another means for tie-breaking during cluster splits that avoids shared dedicated disks
  • Provide support for product independent configuration definition

The new Web-based operational GUI is the functional equivalent to the GUI of the TSA MP E2E component, as described above. It is an ISC-based implementation and shared between the base and end-to-end component. If it is used to operate only clusters that are managed by the base component (no end-to-end scenario), there are no prerequisites on other products (WAS imbedded in ISC is used, generally no DB2 required). Multiple TSA MP base clusters can be managed using one GUI instance.

A new method of resolving tie-breaking situations is added, the network tie-breaker, to the already existing disk tie-breaker of the previous release. The current implementation requires a shared dedicated disk to resolve tie conditions in case of cluster splits. The new network tie-breaker uses accessibility of an IP network instance outside the cluster to resolve tie situations.

Configuration definitions can now also be made in XML format. This covers resource groups, resources, relationships, equivalencies, and failovers. The XML configuration definition allows consistent syntax for both the base and the end-to-end component. It also provides easy replacement of the currently active configuration/automation policy in one step. The currently active configuration/automation policy can easily be saved in XML format.

Section 508 of the U.S. Rehabilitation Act

IBM Tivoli System Automation for Multiplatform is capable as of October 28, 2005, when used in accordance with IBM's associated documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it.

Trademarks

 
mySAP, iSeries, and Tivoli Enterprise are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Tivoli, z/OS, AIX, DB2, WebSphere, the e-business logo, pSeries, xSeries, zSeries, BladeCenter, Tivoli Enterprise Console, and Parallel Sysplex are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Intel is a trademark of Intel Corporation.
 
Linux is a trademark of Linus Torvalds in the United States, other countries or both
 
Other company, product, and service names may be trademarks or service marks of others.

 
Back topBack to top
 
Offering information

Product information is available via the Offering Information Web site

Also, visit the Passport Advantage® Web site


 
Back topBack to top
 
Publications

No publications are shipped with this product.

No printed publications are shipped with this program. Product documentation is included with the program software and may be printed by the customer or ordered through the IBM Publications Center. The following softcopy publication is included on CD-ROM and is listed below with its form number:

  • SC33-8210 — IBM Tivoli® System Automation for Multiplatforms Base Component User's Guide
  • SC33-8212 — IBM Tivoli System Automation for Multiplatforms Base Component Reference
  • SC33-8211 — IBM Tivoli System Automation for Multiplatforms End-to-End Automation Management User's Guide and Reference

The IBM Publications Center

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 50 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries free of charge.

The IBM Publications Notification System (PNS)

PNS enables subscribers to set up profiles of interest by order number/product number. PNS subscribers automatically receive e-mail notifications of all new publications defined in their profiles. These may then be ordered/downloaded from the Publications Center.

The PNS site is available in English and Canadian French.
 
Back topBack to top
 

Technical information

Specified operating environment

Hardware requirements

IBM Tivoli System Automation for Multiplatforms base component requires:

For Intel™-based servers:

  • IBM eServer xSeries® and BladeCenter®
  • Any 32-bit Intel-based server
  • Any 64-bit AMD64-based server

For IBM eServer iSeries™, refer to

For IBM eServer pSeries®, refer to

  • IBM eServer pSeries BladeCenter JS20

For IBM eServer zSeries®-based servers:

  • S/390 Parallel Enterprise Server™ G5 and G6, Multiprise® 3000, and all zSeries processors

IBM Tivoli System Automation for Multiplatforms' end-to-end component requires:

For Intel-based servers:

  • IBM xSeries and BladeCenter
  • Any 32-bit Intel-based server
  • Any 64-bit EM64T or AMD64-based server

For iSeries, refer to

For pSeries, refer to:

  • IBM eServer pSeries BladeCenter JS20

For IBM eServer zSeries based servers:

  • S/390 Parallel Enterprise Server™ G5 and G6, Multiprise 3000, and all zSeries processors

Software requirements

IBM Tivoli System Automation for Multiplatforms' base component supports the following operating systems:

                             IBM        IBM        IBM        IBM
OS              bits         xSeries    iSeries    pSeries    zSeries
 
AIX(R) 5.2      32/64 bit                          X
AIX 5.3         32/64 bit                          X
SUSE            31/32 bit    X                                X
 SLSS/SLES
 8 SP(TM) 3
SUSE            64 bit                  X          X          X
 SLSS/SLES
 8 SP 3
SUSE SLES       32 bit       X                                X
 9
SUSE SLES       64 bit       X          X          X          X
 9
Red Hat         31/32 bit    X                                X
 RHEL 3.0
Red Hat         64 bit       X          X          X          X(1)
 RHEL 3.0
1
Requires Red Hat RHEL 3.5 as minimum level

IBM Tivoli System Automation for Multiplatforms' end-to-end component supports the following operating systems:

                             IBM        IBM        IBM        IBM
OS              bits         xSeries    iSeries    pSeries    zSeries
 
Windows(TM)     32 bit       X
 Server
 2003
 Standard
 Edition
Windows         32 bit       X
 Server
 2003
 Enterprise
 Edition
AIX 5.2         32/64 bit                          X
 (AIX 5L(TM)
 version
 5.2) ML 5
AIX 5.3         32/64 bit                          X
 (AIX 5L
 version
 5.3) ML 1
SUSE            31/32 bit    X                                X
 SLSS/SLES
 8 SP 3
SUSE            64 bit                  X          X
 SLSS/SLES
 8 SP 3
SUSE SLES       32 bit       X
 9
SUSE SLES       64 bit                  X          X          X(1)
 9
Red Hat         31/32 bit    X                                X
 RHEL 3.0
 AS QU 3
Red Hat         64 bit                  X          X
 RHEL 3.0
 AS QU 3
1
DB2® must be installed on a different node than the end-to-end component

Planning information

Software Maintenance, previously referred to as Software Subscription and Technical Support, is included in the Passport Advantage Agreement. Installation and technical support is provided by the Software Maintenance offering of the IBM International Passport Advantage Agreement. This fee service enhances customer productivity, with voice and electronic access into IBM support organizations.

Packaging

IBM Tivoli System Automation for Multiplatforms V2.1 is distributed with:

  • International Program License Agreement (Z125-3301)
  • CD-ROM media
  • Publications: (refer to the Publications section)

Security, auditability, and control

IBM Tivoli System Automation for Multiplatforms uses the security and auditability features of the operating system software.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.

IBM Tivoli enhanced value-based pricing terminology

IBM Tivoli Enhanced Value-Based Pricing: IBM Tivoli software products are priced using IBM Tivoli's Enhanced Value-Based Pricing. The Enhanced Value-Based Pricing system is based upon the IBM Tivoli Environment-Managed Licensing Model, which uses a managed-environment approach — whereby price is determined by what is managed rather than the number and type of product components installed.

For example, all servers monitored with IBM Tivoli's monitoring product (IBM Tivoli Monitoring) require entitlements sufficient for those servers. Other IBM Tivoli products may manage clients, client devices, agents, network nodes, users, or other items, and are licensed and priced accordingly.

Unlike typical systems management licensing models that require entitlements of specific software components to specific systems, the IBM Tivoli Environment-Managed Licensing Model provides the customer flexibility to deploy its IBM Tivoli software products within its environment in a manner that can address and respond to the customer's evolving architecture. That is, as the architecture of a customer's environment changes, the customer's implementation of IBM Tivoli software can be altered as needed without affecting the customer's license requirements (as long as the customer does not exceed its entitlements to the software).

Under Enhanced Value-Based Pricing, licensing and pricing of server-oriented applications are determined based upon the server's use in the customer's environment. Typically, such applications are licensed and priced in a manner that corresponds to each installed and activated processor of the server managed by the IBM Tivoli application to help correlate price to value while offering a simple solution.

Where a server is physically partitioned, this approach is modified. This partitioning technique is the approach used with systems that have either multiple cards or multiple frames, each of which can be configured independently. For servers capable of physical partitioning (for example, IBM's pSeries Scalable POWERparallel® Systems servers, Sun Ultra servers, and HP Superdome servers), an entitlement is required for each processor in the physical partition being managed by the IBM Tivoli application. For example, assume that a server has 24 processors installed in aggregate. If this server is not partitioned, entitlements are required for all 24 processors. If, however, it is physically partitioned into three partitions each containing eight processors, and Tivoli products were managing only one of the three partitions, then entitlements would be required for the eight processors on the physical partition managed by the IBM Tivoli application.

For servers with virtual or logical partitions, entitlements are required for all installed and activated processors on the server. For each IBM Tivoli application managing a clustered environment, licensing is based on the cumulative number of installed and activated processors on each server in the cluster for each IBM Tivoli application managing the cluster. Where the cluster includes physically partitioned servers, the considerations described above concerning physically partitioned servers apply as well.

Enhanced Value-Based Pricing recognizes the convergence of RISC/UNIX® and Microsoft™ Windows/Intel technologies, in order to simplify the customer's licensing requirements, and to provide a smoother, more scalable model. Pricing and licensing does not differentiate between non-zSeries server platforms or operating systems. For some products, this platform neutrality extends to zSeries and other host servers as well.

IBM Tivoli Enhanced Value-Based Pricing terminology definitions

Client device or client

A client device is a computer system that requests the execution of a set of commands, procedures, or applications from another computer system that is typically referred to as a server. Multiple client devices may share access to a common server. A client device generally has some processing capability or is programmable to allow a user to do work. Examples include, but are not limited to, notebook computers, desktop computers, desk side computers, technical workstations, appliances, personal digital assistants, automated teller machines, point-of-sale terminals, tills and cash registers, and KIOSKs.

Millions of Service Units (MSU)

An MSU is defined as millions of Central Processing Unit (CPU) service units per hour; the measure of capacity used to describe the computing power of the hardware processors on which S/390® or zSeries software runs. Processor MSU values are determined by the hardware vendor, IBM, or Software Compatible Vendors (SCVs).

For more detailed information about PSLC pricing, go to

Network node or node

Network Nodes include routers, switches, hubs, and bridges that contain a network management agent. A single Network Node may contain any number of interfaces or ports.

Partitions

A server's resources (CPU, memory, I/O, interconnects and buses) may be divided according to the needs of the applications running on the server. This partitioning can be implemented with physical boundaries (Physical Partitions) or logical boundaries (Logical Partitions).

Physical Partitions are defined by a collection of processors dedicated to a workload and can be used with systems that have either multiple cards or multiple frames, each of which can be configured independently. In this method, the partitions are divided along hardware boundaries and processors, and the I/O boards, memory, and interconnects are not shared.

Logical Partitions are defined by software rather than hardware and allocate a pool of processing resources to a collection of workloads. These partitions, while separated by software boundaries, share hardware components and run in one or more physical partitions.

Port

A port is the physical connection between a device and the network.

Processor

A processor is a functional unit in a computer that interprets and executes instructions. A processor consists of at least an instruction control unit and an arithmetic and logic unit.

Server

A server is a computer system that executes requested procedures, commands, or applications to one or more clients and/or other devices over a network. Examples include, but are not limited to, file servers, print servers, mail servers, database servers, application servers, and Web servers.

Standby or backup systems

For programs running or resident on backup machines, IBM defines three types of situations: cold, warm, and hot. In the cold and warm situations, a separate entitlement for the copy on the backup machine is normally not required and typically no additional charge applies. In a hot backup situation, the customer needs to acquire another license or entitlements sufficient for that server. All programs running in backup mode must be solely under the customer's control, even if they are running at another enterprise's location.

As a practice, the following are definitions and allowable actions concerning the copy of the program used for backup purposes:

Cold

A copy of the program may reside, for backup purposes, on a machine as long as the program is not started. There is no additional charge for this copy.

Warm

A copy of the program may reside for backup purposes on a machine and is started, but is idling, and is not doing any work of any kind. There is no additional charge for this copy.

Hot

A copy of the program may reside for backup purposes on a machine, is started, and is doing work. The customer must acquire a license or entitlements for this copy and there will generally be an additional charge.

Doing work, includes, for example, production, development, program maintenance, and testing. It also could include other activities such as mirroring of transactions, updating of files, synchronization of programs, data or other resources (for example, active linking with another machine, program, database, or other resource, and so on), or any activity or configurations that would allow an active hot switch or other synchronized switch over between programs, databases, or other resources to occur.

In the case of a program or system configuration that is designed to support a high availability environment by using various techniques (for example, duplexing, mirroring of files or transactions, maintaining a "heartbeat," active linking with another machine, program, database, or other resource, and so on), the program is considered to be doing work in the hot situation and a license or entitlement must be purchased.

Value Units

A Value Unit is a metric used to compute license quantities, is program specific, and is typically only used on products managing zSeries systems.

Product Web site

A complete list of products and licensing documents is available at

Passport Advantage: Through the Passport Advantage Agreement, customers may receive discounted pricing based on their total volume of eligible products, across all IBM brands, acquired worldwide. The volume is measured by determining the total "Passport Advantage points value" of the applicable acquisitions. Passport Advantage points are only used for calculating the entitled Passport Advantage discount.

To determine the required Tivoli product configuration under Passport Advantage, the Tivoli Enhanced Value-Based Pricing Model applies. The customer's environment is evaluated on a per-product basis.

Use the following two-step process to determine the total "Passport Advantage points value":

  1. Analyze the customer environment to determine the number of Tivoli Management Points or other charge unit for a product. The quantity of each product's part numbers to be ordered is determined by that analysis.
  2. Order the Passport Advantage part numbers. A Passport Advantage point value, which is the same worldwide for a specific part number regardless of where the order is placed, is assigned to each Tivoli product part number. The Passport Advantage point value for the applicable part number multiplied by the quantity for that part number will determine the Passport Advantage points for that Tivoli product part number. The sum of these Passport Advantage points determines the "Passport Advantage point value" of the applicable Tivoli product authorizations which then may be aggregated with the point value of other applicable Passport Advantage product acquisitions to determine the total "Passport Advantage points value."

The discounted pricing available through Passport Advantage is expressed in the form of Suggested Volume Prices (SVPs), which vary depending on the SVP level. Each SVP level is assigned a minimum total Passport Advantage point value, which must be achieved, in order to qualify for that SVP level.

Media packs and documentation packs do not carry Passport Advantage points and are not eligible for SVP discounting.

For additional information on Passport Advantage, refer to the following Web site

The following Passport Advantage part number categories may be orderable:

  • License and Software Maintenance 12 Months — this is the product authorization with maintenance to the first anniversary date.
  • Annual Software Maintenance Renewal — this is the maintenance renewal for one anniversary that applies when a customer renews their existing coverage period prior to the anniversary date at which it expires.
  • Software Maintenance Reinstatement 12 Months — this is for customers who have allowed their Software Maintenance to expire, and later wish to reinstate their Software Maintenance.
  • Media packs — these are the physical media, such as CD-ROMs, that deliver the product's code.
  • Documentation packs — these contain printed documentation such as the User's Guide and Release Notes®.
  • Custom Build Registration — this is used with products that have an IBM zSeries component. Ordering this part number results in a process to enable the customer to receive the zSeries code via the z/OS® Customized Offerings packaging techniques, that is, ServerPac, SystemPac®, or the Custom Build Product Delivery Option (CBPDO).

Pricing examples

IBM Tivoli Systems Automation for Multiplatforms

The customer desires the End-to-End Automation feature of IBM Tivoli System Automation for z/OS on its 1,500-MSU zSeries server. Because licensing is per Value Unit (calculated based on the number of MSUs) on the zSeries servers monitored, the customer must obtain the following entitlements:

                                 Value
                                 Units/                    Value
MSUs                             MSU                       Units
 
Base 3                           1.00                       3.00
Tier A 42                         .15                       6.30
Tier B 130                        .08                      10.40
Tier C 140                        .04                       5.60
Tier D 1,185                      .03                      35.55
Total 1,500                                                60.85

When calculating the total number of Value Units, the sum is rounded up to the next integer. So the customer will need to license 61 VUs in this example.

Value Units for non MSU-based S/390 processors:

                                  Value
                                  Units/
System                            system
 
MP3000 H30                        3
MP3000 H50                        4
MP3000 H70                        6
ESL Models                        1

Value Units for IBM 9672 processors are based upon the full capacity of these systems. This is applicable to all zSeries systems measured on MSU capacity. Information on MSU capacities can be found in the "IBM System/370™, System/390® and zSeries Machine Exhibit," Z125-3901.

Notes:

  • Tivoli NetView® for z/OS (a separate IBM MLC offering) is a prerequisite for SA/390.
  • Value Unit calculations are per system/sysplex, using the PSLC aggregation rules.

IBM Tivoli Systems Automation for Multiplatforms

The following customer network applies to all of the examples to enable the reader to see where products tend to manage something less than the entire environment. The customer's overall network environment includes:

Distributed servers

  • 20 uniprocessors (15 with WebSphere® MQ server and five with WebSphere MQ client)
  • 65 2-way servers (44 with WebSphere MQ Server; 20 with WebSphere MQ client; and one with WebSphere MQ Server and WebSphere Business Integration Event Broker)
  • 12 4-way servers (all with WebSphere MQ server)
  • One 8-way server with WebSphere Business Integration Event Broker
  • One 12-way server with 2 virtual or logical partitions
  • One 14-way server
  • One 16-way Sun Ultra server with two 8-way physical partitions (only one of which is managed by Tivoli applications)
  • One 24-way server

Others:

  • One z800 server with two processors running Linux

The customer wants to implement Parallel Sysplex® application automation and policy-based self-healing on its environment. Since licensing is per-processor on the IFL and per-processor for the distributed servers running Linux, the customer must obtain the following entitlements:

                               Quantity in          Processor
                               customer             entitlements
Systems managed                environment          required
 
Uniprocessor                   20                    20
2-way                          65                   130
4-way                          12                    48
8-way                           1                     8
12-way (2 logical               1                    12
 partitions)
14-way                          1                    14
16-way (2 physical              1                     8
 partitions, one of
 which is managed by
 Tivoli applications)
24-way                          1                    24
z800 server                     1                     2
Total Processor                                     266
 Entitlements

Note: The IFLs running on zSeries servers should be ordered using the zSeries (S/390) part numbers. There is no change in terms and conditions for products marked as "zSeries (S/390)." This designation is for IBM accounting and revenue recognition purposes only.
 
Back topBack to top
 

Ordering information

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Product information

Licensed
function title          Product group          Product category
 
IBM Tivoli System       Tivoli OnDemand        IBM Tivoli System
 Automation E2E                                 Automation
                                                Multiplatforms
 
IBM Tivoli System       Availability and       IBM Tivoli System
 Automation              Performance            Automation
                                                Multiplatforms

                            PID               Charge unit
Program name                number            description
 
IBM Tivoli System           5724-M00          Processor Day
 Automation
IBM Tivoli System           5724-M00          Managed Processors
 Automation
IBM Tivoli System           5724-M00          Value Units
 Automation E2E
IBM Tivoli System           5724-M00          Managed Processors
 Automation E2E
IBM Tivoli System           5724-M00          Processor Day
 Automation E2E

Charge metrics definitions

Processor

In Full Capacity charging — Proofs of Entitlement (PoEs) must be acquired for all activated "processors" (available for use) that are on the server where the Program or a component of the Program is run.

  1. If there are Program Components included in the offering whose function is not to be included in the charge metric, these must be listed in the Program-unique Terms of the License Information.
  2. IBM defines a physical processor in a computer as a functional unit that interprets and executes instructions. A physical processor consists of at least an instruction control unit and one or more arithmetic and logic units.
  3. Multi-core technology allows two or more processors (commonly called "cores") to be active on a single silicon chip. Unless otherwise announced, with multi-core technology, IBM considers each "core" to be a physical processor. For example, in a dual-core chip, there are two physical processors residing on the single silicon chip.
  4. In the zSeries Integrated Facility for Linux (IFL) environment, each IFL engine is considered a single "physical processor."
  5. Threading, a technique which makes a single processor seem to perform as two or more, does not affect the count of physical processors.
  6. Where "blade" technology is employed, each "blade" is considered a separate server and charging is based upon the total number of processors on the blade on which the Program is run.

"Per managed processor" charging under Full Capacity

"Per managed processor:" Charges are based on the active processors on the machines in the computing environment affiliated with the Program rather than on the server where the program is run. The managed processors which require PoEs are defined both in the Charges section of the announcement or the License Information's Program-unique terms.

Notes:

  1. IBM defines a physical processor in a computer as a functional unit that interprets and executes instructions. A physical processor consists of at least an instruction control unit and one or more arithmetic and logic units.
  2. Multi-core technology allows two or more processors (commonly called "cores") to be active on a single silicon chip. With multi-core technology, IBM considers each "core" to be a physical processor. For example, in a dual-core chip, there are two physical processors residing on the single silicon chip.
  3. The Program may not run on some or all of the processors for which PoEs are required by the Program's valuation method.
  4. In the zSeries' IFL environment, each IFL engine is considered a single "physical processor".
  5. Threading, a technique which makes a single processor seem to perform as two or more, does not affect the count of physical processors.
  6. Where "blade" technology is employed, each "blade" is considered a separate server and charging is based upon the total number of processors on the blades with which the Program is affiliated.

Passport Advantage customer: Media pack entitlement details

Customers with active Maintenance or Subscription for the products listed below are entitled to receive the corresponding media pack.

Entitled
maintenance
offerings                  Media Packs                   Part
description                Description                   number
 
Tivoli System              IBM Tivoli System             BJ0FPML
 Automation                 Automation
 Multiplatforms-E2E         Multiplatforms V2.1.0
 Managed Processor          -- E2E Media Pack ML
Tivoli System              IBM Tivoli System             BJ0FPML
 Automation                 Automation
 Multiplatforms-E2E         Multiplatforms V2.1.0
 Value Units                -- E2E Media Pack ML
Tivoli System              IBM Tivoli System             BJ0FNML
 Automation                 Automation
 Multiplatforms-Base        Multiplatforms V2.1.0
 Managed Processor          -- Base Media Pack ML

New licensees: Orders for new licenses will be accepted now.

Shipment will begin on the planned availability date.

Basic license

Ordering information for Passport Advantage: Passport Advantage allows you to have a common anniversary date for Software Maintenance renewals, which can simplify management and budgeting for eligible new versions and releases (and related technical support) for your covered products. The anniversary date, established at the start of your Passport Advantage Agreement, will remain unchanged while your Passport Advantage Agreement remains in effect. New software purchases will initially include twelve full months of maintenance coverage. Maintenance in the second year (the first year of renewal) can be prorated to be coterminous with your common anniversary date. Thereafter, all software maintenance will renew at the common anniversary date and include twelve full months of maintenance.

Refer to the IBM International Passport Advantage Agreement and to the IBM Software Maintenance Handbook for specific terms relating to, and a more complete description of, technical support provided through Software Maintenance.

The quantity to be specified for the Passport Advantage part numbers in the following table is per number of managed processors and per number of required Value Units. To order for Passport Advantage, specify the desired part number and quantity.

Passport Advantage program licenses

IBM Tivoli System Automation for Multiplatform

                                                         Part
Part description                                         number
 
IBM Tivoli System Automation E2E
IBM Tivoli System Automation                             E01SILL
 f/Mltpltfrm E2E MgdPR ANNUAL SW
 MAINT RNWL
IBM Tivoli System Automation                             D551NLL
 f/Mltpltfrm E2E MgdPR LIC+SW
 Maint 12 Months
IBM Tivoli System Automation                             D551PLL
 f/Mltpltfrm E2E MgdPR SW MAINT
 REINSTATE 12 Months
IBM Tivoli System Automation                             E01SJLL
 f/Mltpltfrm E2E VU ANNUAL SW
 MAINT RNWL
IBM Tivoli System Automation                             D551RLL
 f/Mltpltfrm E2E VU LIC+SW MAINT
 12 Months
IBM Tivoli System Automation                             D551SLL
 f/Mltpltfrm E2E VU SW MAINT
 REINSTATE 12 Months
Tivoli Sys Auto f/MP E2E MgdPR                           D551QLL
 F/TSAM Base MgdPR TRDUP LIC+SW
 MAINT 12 Months

IBM Tivoli System Automation for Multiplatform

                                                         Part
Part description                                         number
 
IBM Tivoli System Automation
IBM Tivoli System Automation                             E00M7LL
 Mltplatform Mgd Proc ANNUAL SW
 MAINT RNWL
IBM Tivoli System Automation                             D520ULL
 Mltplatform Mgd Proc LIC+SW
 MAINT 12 Months
IBM Tivoli System Automation                             D520WLL
 Mltplatform Mgd Proc SW MAINT
 REINSTATE 12 Months

To order a media pack for Passport Advantage, specify the part number in the desired quantity from the following table:

                                                         Part
Description                                              number
 
IBM Tivoli System Automation                             BJ0FNML
 Multiplatforms V2.1.0 -- Base
IBM Tivoli System Automation                             BJ0FPML
 Multiplatforms V2.1.0 -- E2E

IBM Tivoli System Automation for Multiplatform is also available via Web download from Passport Advantage.

On/Off Capacity on Demand

IBM Tivoli System Automation

                                                         Part
Part description                                         number
 
IBM Tivoli System Automation for                         ASQL7LL
Mltp Proc Day On/off CoD Temp
Use Chrg

IBM Tivoli System Automation E2E

                                                         Part
Part description                                         number
 
IBM Tivoli System Automation                             D554MLL
f/Mltpltfrm E2E p/day
 
On/off CoD
Temp Use Chrg

 
Back topBack to top
 
Terms and conditions

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Licensing: IBM International Program License Agreement. PoEs are required for all authorized use.

Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

This software license includes Software Maintenance, previously referred to as Software Subscription and Technical Support.

License information form number

                           Program
Program name               number            Form number
 
IBM Tivoli System          5724-M00          software electronic
Automation for                               license
Multiplatform

Limited warranty applies: Yes

Warranty: This program has warranty for a minimum of one year from acquisition from IBM or authorized IBM Business Partner. The warranty provided to the customer, for at least one year from acquisition, is access to databases (read Web sites) for program information and FAQs, including any known fixes to defects, which the customer can download or obtain otherwise and install at leisure.

Program technical support: Technical support of a program product will be available for a minimum of three years from the general availability date, as long as your Software Maintenance is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Maintenance also provides you with access to updates, releases, and versions of the program. Customers will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

Money-back guarantee: If for any reason you are dissatisfied with the Program and you are the original licensee, return it within 30 days from the invoice date, to the party (either IBM or its reseller) from whom you acquired it, for a refund.

  • For Programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the Program.
  • For Programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings,this term does not apply since these offerings apply to Programs already acquired and in use by the customer.

Copy and use on home/portable computer

                                       Copy and use on
                                       home/portable
Product name                           computer?
 
IBM Tivoli System Automation           No
 for Multiplatform

Volume orders (IVO): No

Passport Advantage applies

Yes, and through the Passport Advantage Web site at

Software maintenance applies: Yes

Software Maintenance, previously referred to as Software Subscription and Technical Support, is included in the Passport Advantage Agreement. Installation and technical support is provided by the Software Maintenance offering of the IBM International Passport Advantage Agreement. This fee service enhances customer productivity, with voice and electronic access into IBM support organizations.

IBM includes one year of Software Maintenance with the initial license acquisition of each program acquired. The initial period of Software Maintenance can be extended by the purchase of a renewal option that is available.

While your Software Maintenance is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions; and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, every day of the year. For additional details, consult your IBM Software Support Guide at

Software Maintenance does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under this agreement.

For more information about the Passport Advantage Agreement, visit the Passport Advantage Web site at

iSeries Software Maintenance applies: No

Educational allowance available: Not applicable

On/Off Capacity on Demand

To be eligible for On/Off CoD pricing, customers must be enabled for temporary capacity on the corresponding hardware, and the required contract — Z125-6907, Amendment for iSeries and pSeries Temporary Capacity On Demand — Software — must be signed prior to use.
 
Back topBack to top
 

IBM Electronic Services

IBM Global Services has transformed its delivery of hardware and software support services to put you on the road to higher systems availability. IBM Electronic Services is a Web-enabled solution that provides you with an exclusive, no-additional-charge enhancement to the service and support on the IBM eServer. You should benefit from greater system availability due to faster problem resolution and preemptive monitoring. IBM Electronic Services is comprised of two separate but complementary elements: IBM Electronic Services news page and IBM Electronic Service Agent™.

IBM Electronic Services news page provides you with a single Internet entry point that replaces the multiple entry points traditionally used by customers to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.

The IBM Electronic Service Agent is no-additional charge software that resides on your IBM eServer system. It is designed to proactively monitor events and transmit system inventory information to IBM on a periodic, customer-defined timetable. The IBM Electronic Service Agent tracks system inventory, hardware error logs, and performance information. If the server is under a current IBM maintenance service agreement or within the IBM warranty period, the Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to provide proactive service that maintains higher system availability and performance. In addition, information collected through the Service Agent will be made available to IBM service support representatives when they are helping answer your questions or diagnosing problems.

To learn how IBM Electronic Services can work for you, visit


 
Back topBack to top
 
Prices

Information on charges is available at

Select "United States" and then link #2 for Access to Purchase/Upgrade tools page (Non service link applications)

Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner. Additional information is also available at


 
Back topBack to top
 
Order now

To order, contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

 Phone:     800-IBM-CALL (426-2255)
 Fax:       800-2IBM-FAX (242-6329)
 Internet:  ibm_direct@vnet.ibm.com
 Mail:      IBM Americas Call Centers
            Dept:  IBM CALL, 11th Floor
            105 Moatfield Drive
            North York, Ontario
            Canada M3B 3R1
 
 Reference: RE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

 
iSeries, S/390 Parallel Enterprise Server, S/390 Parallel Enterprise Server, SP, AIX 5L, System/370, Electronic Service Agent, and IBMLink are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Passport Advantage, Tivoli, xSeries, BladeCenter, eServer, pSeries, zSeries, Multiprise, AIX, DB2, POWERparallel, S/390, Notes, z/OS, SystemPac, System/390, NetView, WebSphere, and Parallel Sysplex are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Intel is a trademark of Intel Corporation.
 
Windows and Microsoft are trademarks of Microsoft Corporation.
 
UNIX is a registered trademark of the Open Company in the United States and other countries.
 
Linux is a trademark of Linus Torvalds in the United States, other countries or both
 
Other company, product, and service names may be trademarks or service marks of others.

Back to topBack to top
 

 
Printable version Printable version