IBM Workplace Services Express V2.5 adds new operating system and database support

IBM United States Software Announcement 205-146
June 14, 2005

 

 ENUS205-146.PDF (49KB)

Table of contents   Document options  
TOC link At a glance TOC link Publications
TOC link Overview TOC link Technical information
TOC link Key prerequisites TOC link Ordering information
TOC link Planned availability dates TOC link Terms and conditions
TOC link Description TOC link IBM Electronic Services
TOC link Reference information TOC link Prices
TOC link Education support TOC link Order now
TOC link Offering Information  
 
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At a glance

IBM Workplace Services Express V2.5 lets you:

  • Deploy on IBM i5/OS v5R3 and Red Hat Enterprise Linux AS for Intel (x86) 3.0.4
  • Work with DB2 Express, DB2 UDB for iSeries and Microsoft SQL Server Enterprise 2000
  • Benefit from improved performance and reduced system requirements

IBM Workplace Services Express V2.5 continues to:

  • Deploy a solution for document management, instant messaging and portal on one server
  • Let you choose between user-based and processor-based licensing options
  • Work with Microsoft 2000, XP, and 2003

For ordering, contact:

Your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).
 
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Overview

IBM Workplace Services Express V2.5 provides tools and functionality to help improve employee productivity by allowing teams to share documents, collaborate on projects, and access the business applications and content they need to accomplish their jobs. These same capabilities can be provided to extended teams which include Business Partners and customers as well.

What's new

  • Improved performance
  • Support for IBM i5/OS V5R3 and Red Hat Enterprise Linux™ AS for Intel™ (x86) 3.0.4
  • Support for DB2® Express, DB2 UDB for iSeries™, and Microsoft™ SQL Server Enterprise 2000
  • Simplified switching from the offering's internal database to one of the supported external databases via a wizard

What continues to be available

  • An integrated solution for team collaboration on projects, document management, and portal access to business applications and content
  • Attractive total cost of ownership through the ability to use your existing Microsoft Office 2000 and XP licenses with Workplace Services Express
  • Simplified system management through single server operation

 
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Key prerequisites

Refer to the Hardware requirements and Software requirements sections for details.


 
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Planned availability dates
  • June 24, 2005: Electronic software delivery
  • July 25, 2005: Media and documentation

 
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Description

IBM Workplace Services Express V2.5

Workplace Services Express V2.5 provides powerful team collaboration and document management features that help teams work together more effectively. Workplace Services Express allows you to deploy team spaces where the documents, applications, and other information displayed on the page can be customized to meet the needs of specific teams or projects, or by the users themselves, to better match their individual work preferences.

Flexibility and choice in accessing and interacting with applications and content

Workplace Services Express V2.5 provides you with flexibility and choice in how you access and interact with your applications and content by allowing you to do so from a browser. The browser could be one on your work PC, or in a branch office, or in some other location. In the past, you might have had to use different clients, visit different Web sites and use different IDs and passwords to work with the variety of applications and content that you need. Workplace Services Express includes an integrated portal that provides one location to visit, with a single sign-on across multiple applications — all from a browser. In addition to team spaces (online work areas), document management, and instant messaging, your e-mail, calendar, and other business applications and content can be integrated into Workplace Services Express and accessed from a browser. You are not limited by the constraints of being required to use a unique PC with traditional PC-centric software installed on it. Workplace Services Express' portal pages are also customizable. This means you can choose which applications and content appear on which portal page, and how they are arranged on the page. Drag-and-drop technology allows you to simply drag applications from one area of a portal page to another. You wind up with a portal that is more comfortable to use and has the information on it that you need.

Attractive total cost of ownership

Workplace Services Express helps you to improve your total cost of ownership by allowing you to continue using your Microsoft Office 2000 and XP licenses to work with documents, while enjoying all the benefits of the newest technology for team collaboration and portal capabilities. If you do choose to move to Microsoft Office 2003 at some point, Workplace Services Express will work with it as well. Workplace Services Express provides you the flexibility to make a change such as this when it best meets your needs. Workplace Services Express is a consolidated solution that includes facilities for team spaces, document management, instant messaging, presence awareness, and portal capabilities. Browser-based tools are also provided that empower non-technical users to surface business data through the portal, thus reducing the need for traditional PC-based tools and their associated costs. You get all this with one purchase and installation. The ability to run everything on one server means you can spend less on hardware, and your IT organization only needs to manage one server instead of multiple servers. Additionally, you can choose to license Workplace Services Express V2.5 based on the number of users you have or on the number of processors on which you will deploy it. This flexibility helps you to keep your costs low, while deploying a sophisticated solution for team collaboration and portal for your organization. User-based or processor-based licensing can be used for an extranet-based, intranet-based, or Internet-based portal providing you with the flexibility needed to best match licensing to your planned usage.

Workplace Services Express V2.5 can help customers realize substantial improvements in speed and flexibility in the marketplace from the following benefits:

  • Helps increase employee productivity, with easy-to-use and easy-to-customize work spaces where you can create, edit, and share documents, and work with the teammates and applications you need to get your job done, in less time.
  • Helps reduce costs and complexity from a single-server, server-managed collaborative platform.
  • Has immediate value, with out-of-the-box functionality that users can use and customize themselves.

Share documents with teammates more effectively

Workplace Services Express V2.5 provides you with a document manager that allows you and your teammates to share, organize, and edit documents of all types, ranging from company manuals to marketing chart sets and financial spreadsheets. Users can view, add, and delete documents in the document manager using Windows™ Explorer, Microsoft Office (2000, XP, or 2003) or a browser interface. Additional features include:

  • A simple approval process for file contribution
  • Automatic dialog boxes for contributing metadata
  • Integrated search capability
  • Versioning that allows users to track the evolution of a piece of content
  • Access control for managing viewing privileges of different content items

Workplace Services Express V2.5 document manager can help you make the most effective use of your company information by making it easily available to those who need it.

Create team spaces (online work areas) where teams can work together on projects

Workplace Services Express V2.5 allows you to create team spaces (online work areas) within the portal that can be used by members of a team to share information. For instance, you can create a team space where teammates can store documents that are needed for a specific project. Access to a team space can be granted to all project members who can then contribute documents, review and edit them, and store them back in the team space. The team space can also contain a calendar on which project events can be scheduled for improved project management. Sample templates are provided with Workplace Services Express V2.5 for applications that accelerate the creation of team spaces for your unique needs.

Communicate and work with teammates more effectively

Workplace Services Express V2.5 provides instant messaging and chat for rapid communication among teammates. Combined with presence awareness, this allows you to see who is currently online and communicate with them immediately. For instance, if you are reviewing a spreadsheet in the integrated document manager, and the spreadsheet's author's name is highlighted, that indicates that the author is online. You can click on that person's name and immediately begin discussing the document with them, avoiding phone tag delays.

Realize business value from your investment quickly

Workplace Services Express includes ready to use templates for team spaces that end users can self provision from their browsers. This allows your teams to begin using Workplace Services Express quickly and realizing the benefits it can provide in improved team collaboration on projects. Since the user's experience is deployed from the server and accessed from a browser, a Workplace Services Express based solution can adapt rapidly to changes in your organization or business environment. For instance, when you deploy a new business application for your users, you accomplish this by placing the application on a team space or portal page from which your users access it using their browser. This avoids the time-consuming task of installing traditional PC-centric software on each user's PC whenever a new application is developed, a new employee hired, or some other change occurs in your business.

Additional license information

Workplace Services Express V2.5 is licensed for operation in a single-server configuration only. Clustering and cloning of servers is not supported.

You can choose between user-based licensing or processor-based licensing.

When user-based licensing is used, no more than 2,000 users may be placed on the server. When user-based licensing is used, there is no license restriction on the number of processors the server can have.

When processor-based licensing is used, you must obtain a license for each processor on the server and the server cannot have more than four processors in it. When processor-based is used, there is no license restriction on the number of users that are given access to the server.

Refer to the product license for details.

Workplace Services Express may be deployed in a warm standby configuration. Warm standby is defined as having the server powered up and not in use, but is ready to assume the workload of another server if that other server fails. A server that is placed in warm standby must have the number of Workplace Services Express V2.5 licenses that are sufficient to enable it to assume the workload of the other intended server.

Accessibility by people with disabilities

With the exception of the Portal Productivity Components, Workplace Services Express V2.5 has the following accessibility characteristics:

Features for vision impaired users:

  • Supports interfaces commonly used by screen readers
  • Can be operated using only the keyboard
  • Allows the user to request more time to complete timed responses
  • Supports customization of display attributes such as color, contrast, and font size
  • Communicates all information independently of color
  • Supports interfaces commonly used by screen magnifiers
  • Supports the attachment of alternative output devices
  • Provides documentation in an accessible format

Features for users with mobility impairments or limited hand use:

  • Can be operated using only the keyboard
  • Allows the user to request more time to complete timed responses
  • Supports the attachment of alternative input and output devices

Features for the deaf and hard of hearing users:

  • Supports alternatives to audio information
  • Supports adjustable volume control

For cognitively impaired users:

  • Allows the user to request more time to complete the activity
  • Does not flash the screen at rates that could induce epileptic seizures

 
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Reference information

Refer to Software Announcement 204-278 , dated November 16, 2004.

Trademarks

 
iSeries is a trademark of International Business Machines Corporation in the United States or other countries or both.
 
DB2 is a registered trademark of International Business Machines Corporation in the United States or other countries or both.
 
Intel is a trademark of Intel Corporation.
 
Microsoft and Windows are trademarks of Microsoft Corporation.
 
Linux is a trademark of Linus Torvalds in the United States, other countries or both
 
Other company, product, and service names may be trademarks or service marks of others.

 
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Education support

IBM Global Services, IT Education Services, provides education to support many IBM offerings. Descriptions of courses for IT professionals and managers are on the IBM IT Education Services Web site

Refer to the IBM IT Education Services Web site for information on course locations and availability dates.

Call IBM IT Education Services at 800-IBM-TEACH (426-8322) for catalogs, schedules, and enrollments.
 
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Offering Information

Product information is available via the Offering Information Web site

Also, visit the Passport Advantage® Web site


 
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Publications

No publications are shipped with this product.
 
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Technical information

Specified operating environment

Hardware requirements

Intel™-based systems

  • Processor: Dual-processor 2.0 GHz Intel Pentium™ 4 or equivalent processor
  • Physical memory: 2 GB minimum
  • Disk space: 10 GB minimum

The specific details of a company's planned usage, such as the percent of the users that are concurrent, and which capabilities of Workplace Services Express are being utilized, will affect the workplace sizing for a server. Consult with your IBM representative or Business Partner on your specific requirements.

IBM eServer i5 systems

  • Processor: Uniprocessor 1.5 GHz (2400 CPW)
  • Physical memory: 4 GB minimum
  • Disk space: 15 GB minimum

Note: iSeries™ systems cover a broad spectrum of capacity, ranging from single-processor systems to 64 processor systems. Check with an iSeries specialist for assistance in sizing and configuring an appropriate iSeries system to handle your planned Workplace Services Express workload.

Software requirements

One of the following operating systems:

  • IBM i5/OS V5R3
  • Microsoft™ Windows™ 2003 Enterprise
  • Microsoft Windows 2003 Standard
  • Microsoft Windows 2000 Advanced Server SP4
  • Microsoft Windows 2000 Server SP4
  • Microsoft Windows XP SP1® (Development Platform support only)
  • Red Hat Enterprise Linux™ AS for Intel (x86) 3.0.4
  • SUSE SLES for Intel (x86) 8 2.4 Kernel

Note: Linux is supported only on an IBM-compatible PC.

The following databases are supported for the Windows and Linux environments:

  • DB2® UDB Express V8.2.
  • Microsoft SQL Server Enterprise 2000 service pack 3 and service pack 3a.
  • Workplace Services Express can also be deployed using its internal Cloudscape database instead of one of the above external databases.

The following database is supported for the i5/OS environment:

  • DB2 UDB for iSeries

One of the following LDAP servers:

  • IBM Domino™ Enterprise Server V6.0.x or V6.5.x
  • IBM Directory Server V5.1 (which is shipped with IBM i5/OS V5R3)
  • IBM Tivoli® Directory Server (for Intel-based deployments)
  • Microsoft Windows Active Directory 2000 or 2003
  • Novell eDirectory V8.7.3
  • Sun ONE Directory Server V5.2 fix pack 3
  • Workplace Services Express can also operate without a LDAP server

Web servers

  • IBM HTTP Server V2.0.41.1 or V2.0.42.2
  • Apache Server 1.3.26 or 1.3.28
  • Microsoft Internet Information Server 5.0 or 6.0

Web browsers

  • Microsoft Internet Explorer 6.0 service pack 1
  • Mozilla 1.4 on Linux with Sun Java™ Runtime Environment (JRE) 1.4.2
  • Mozilla Firefox 1.0 on Windows with Java Runtime Environment (JRE) Sun 1.4.2
  • Mozilla Firefox 1.0 on Linux with Java Runtime Environment (JRE) Sun 1.4.2

WebSphere® Portal Toolkit

WebSphere Portal Toolkit can be used to facilitate the development and customization of portlets for Workplace Services Express integrated portal. WebSphere Portal Toolkit is a free plug-in in to one of the following, which is a separate purchase:

  • WebSphere Studio Site Developer for Windows and Linux V5
  • WebSphere Studio Application Developer for Windows and Linux V5

For more information about WebSphere Portal Toolkit and where you can download it, visit

For updated software information, visit

Planning information

Software Maintenance, previously referred to as Software Subscription and Technical Support, is included in the Passport Advantage Agreement. Installation and technical support is provided by the Software Maintenance offering of the IBM International Passport Advantage Agreement. This fee service enhances customer productivity, with voice and electronic access into IBM support organizations.

Packaging: IBM Workplace Services Express V2.5 is available to Passport Advantage customers via electronic download from the Passport Web site or as a CD-ROM media pack.

This program, when downloaded from the Web site or loaded from the CD-ROM media pack, contains the applicable IBM license agreement and License Information (LI) which will be presented for acceptance at the time of installation of the program. The license and LI will be available from the following Web site

IBM Workplace Services Express V2.5 includes:

  • Portal with team spaces, document management, and instant messaging
  • WebSphere Application Server technology
  • IBM Directory Server and IBM Tivoli Directory Server

Security, auditability, and control

Workplace Services Express V2.5 uses the security and auditability features of the host operating system.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
 
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Ordering information

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Product information

Licensed
function title           Product group        Product category
 
IBM Workplace            IBM Workplace        Workplace Services
 Services Express                              Express

Workplace Services Express is available with two licensing options:

  • User-based licensing
  • Processor-based licensing

Charge metrics definitions

"Per processor" charging under Full Capacity

In Full Capacity charging, where charges are based on a capacity based metric, such as a processor, PoEs must be acquired for all capacity that is active on the server where the program or a component of the program is run.

As an example, a customer has ordered a server with four processors. The server is shipped with six processors, but two of them are "inactive". Thus, four processors are active for the customer.

Notes:

  1. IBM defines a physical processor in a computer as a functional unit that interprets and executes instructions. A physical processor consists of at least an instruction control unit and one or more arithmetic and logic units.
  2. Multi-core technology allows two or more processors (commonly called "cores") to be active on a single silicon chip. With multi-core technology, IBM considers each "core" to be a physical processor. For example, in a dual-core chip, there are two physical processors residing on the single silicon chip.
  3. In the zSeries® Integrated Facility for Linux (IFL) environment, each IFL engine is considered a single "physical processor".
  4. Threading, a technique which makes a single processor seem to perform as two or more, does not affect the count of physical processors.
  5. Where "blade" technology is employed, each "blade" is considered a separate server and charging is based upon the total number of processors on the blade on which the program is run.

20 Authorized Users

An Authorized User is one and only one individual, machine, program, or device with a specific identity (ID) within or outside your enterprise.

A "PoE" is evidence of your authorization to use a program and is required for each user accessing the program or any component, application, feature, function, and/or capability thereof, either directly or indirectly, through any means on behalf of the user in any manner.

The program may be installed on one or more computers, and accessed by multiple users provided that a user authorization has been obtained for each individual user.

  1. Users have unique specific identity and IDs cannot be shared.
  2. An ID may establish one or more connections and count as a single user
  3. An ID may only be reassigned for the long-term replacement of personnel, machine, program, or device.

Passport Advantage program licenses

IBM Workplace Services Express

                                                         Part
Part description                                         number
 
IBM Workplace Services Express
IBM Workplace Services Express 20 Users                  D54QALL
 License & SW Maintenance 12 Months
IBM Workplace Services Express 20 Users                  D54QBLL
 SW Maint Reinstatement 12 Months
IBM Workplace Services Express 20 Users                  E01N2LL
 SW Maintenance Annual Renewal
IBM Workplace Services Express Per                       D54Q8LL
 Processor License & SW Maint 12 Months
IBM Workplace Services Express Per                       D54Q9LL
 Processor SW Maint Reinstatement 12 Mont
IBM Workplace Services Express Per                       E01N1LL
 Processor SW Maintenance Annual Renewal
Upgrade from WSph Portal Express Wkplc                   D554KLL
 Srvcs Exp Proc Lic & SW Maint 12 Mth
Upgrade from WSpher Portal Exp User Wrk                  D554LLL
 Srvcs Ex User Lic & SW Maint 12 Mth

Passport Advantage supply

Program name/                                            Part
description                                              number
 
IBM Workplace Services Exp V2.5.0
Media Pack Multilingual (English                         BS002ML
 International, Portuguese, French, Danish,
 Russian, Hebrew, Arabic, Korean, Chinese
 -- Simplified, Spanish, Norwegian Bokmal,
 Portuguese-Brazilian, German, Swedish,
 Japanese, Chinese -- Traditional, Hungarian,
 Norwegian Nynorsk, Greek, Turkish, Dutch,
 Czech, Italian, Finnish, Polish) Windows 2000,
 Windows Server 2003, i5/OS V5, OS/400(R)
 V5.x, Linux for x86Series Intel-based servers
 CD-ROM Digital Disk -- ISO 9660 Standard
 V2.5.0

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.

IBM Workplace Services Exp V2.5.0

Entitled
maintenance
offerings         Media packs                            Part
description       description                            number
 
IBM               IBM Workplace Services Exp             BS002ML
 Workplace         Multilingual (English
 Services          International, Portuguese,
 Express           French, Danish, Russian,
 per 20            Hebrew, Arabic, Korean,
 Users             Chinese -- Simplified,
                   Spanish, Norwegian Bokmal,
                   Portuguese-Brazilian,
                   German, Swedish, Japanese,
                   Chinese -- Traditional,
                   Hungarian, Norwegian
                   Nynorsk, Greek, Turkish,
                   Dutch, Czech, Italian, Finnish,
                   Polish) Windows 2000,
                   Windows Server 2003, i5/OS
                   V5, OS/400 V5.x, Linux for
                   x86Series Intel-based servers
                   CD-ROM Digital Disk -- ISO
                   9660 Standard
 
IBM               IBM Workplace Services Exp             BS002ML
 Workplace         Multilingual (English
 Services          International, Portuguese,
 Express           French, Danish, Russian,
 per               Hebrew, Arabic, Korean,
 Processor         Chinese -- Simplified,
                   Spanish, Norwegian Bokmal,
                   Portuguese-Brazilian,
                   German, Swedish, Japanese,
                   Chinese -- Traditional,
                   Hungarian, Norwegian
                   Nynorsk, Greek, Turkish,
                   Dutch, Czech, Italian, Finnish,
                   Polish) Windows 2000,
                   Windows Server 2003, i5/OS
                   V5, OS/400 V5.x, Linux for
                   x86Series Intel-based servers
                   CD-ROM Digital Disk -- ISO
                   9660 Standard

 
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Terms and conditions

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Licensing: IBM International Program License Agreement. Proofs of Entitlement (PoE) are required for all authorized use.

Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

This software license includes Software Maintenance, previously referred to as Software Subscription and Technical Support.

License information form number

                              Program
Program name                  number               Form number
 
IBM Workplace                 5724-L08             L-GINS-64WLKH
 Services Express

Limited warranty applies: Yes

Warranty: This program has warranty for a minimum of one year from acquisition from IBM or authorized IBM Business Partner. The warranty provided to the customer, for at least one year from acquisition, is access to databases (read Web sites) for program information and FAQs, including any known fixes to defects, which the customer can download or obtain otherwise and install at leisure.

Program technical support: Technical support of a program product will be available for a minimum of three years from the general availability date, as long as your Software Maintenance is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Maintenance also provides you with access to updates, releases, and versions of the program. Customers will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

Money-back guarantee: If for any reason you are dissatisfied with the program and you are the original licensee, return it within 30 days from the invoice date, to the party (either IBM or its reseller) from whom you acquired it, for a refund.

  • For programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program.

Copy and use on home/portable computer: No

Volume orders (IVO): No

Passport Advantage applies: Yes, and through the Passport Advantage Web site at

Software Maintenance applies: Yes

Software Maintenance, previously referred to as Software Subscription and Technical Support, is included in the Passport Advantage Agreement. Installation and technical support is provided by the Software Maintenance offering of the IBM International Passport Advantage Agreement. This fee service enhances customer productivity, with voice and electronic access into IBM support organizations.

IBM includes one year of Software Maintenance with the initial license acquisition of each program acquired. The initial period of Software Maintenance can be extended by the purchase of a renewal option that is available.

While your Software Maintenance is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, every day of the year. For additional details, consult your IBM Software Support Guide at

Software Maintenance does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under this agreement.

For more information about the Passport Advantage Agreement, visit the Passport Advantage Web site at

iSeries Software Maintenance applies: No

Educational allowance available: Not applicable
 
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IBM Electronic Services

IBM Global Services has transformed its delivery of hardware and software support services to put you on the road to higher systems availability. IBM Electronic Services is a Web-enabled solution that provides you with an exclusive, no-additional-charge enhancement to the service and support on the IBM eServer. You should benefit from greater system availability due to faster problem resolution and preemptive monitoring. IBM Electronic Services is comprised of two separate but complementary elements: IBM Electronic Services news page and IBM Electronic Service Agent™.

IBM Electronic Services news page provides you with a single Internet entry point that replaces the multiple entry points traditionally used by customers to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.

The IBM Electronic Service Agent is no-additional charge software that resides on your IBM eServer system. It is designed to proactively monitor events and transmit system inventory information to IBM on a periodic, customer-defined timetable. The IBM Electronic Service Agent tracks system inventory, hardware error logs, and performance information. If the server is under a current IBM maintenance service agreement or within the IBM warranty period, the Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to provide proactive service that maintains higher system availability and performance. In addition, information collected through the Service Agent will be made available to IBM service support representatives when they are helping answer your questions or diagnosing problems.

To learn how IBM Electronic Services can work for you, visit


 
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Prices

Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner. Additional information is also available at

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, both from IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

IBM Global Financing offerings are provided through IBM Credit LLC in the United States and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.
 
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Order now

To order, contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

 Phone:     800-IBM-CALL (426-2255)
 Fax:       800-2IBM-FAX (242-6329)
 Internet:  ibm_direct@vnet.ibm.com
 Mail:      IBM Americas Call Centers
            Dept:  IBM CALL, 11th Floor
            105 Moatfield Drive
            North York, Ontario
            Canada M3B 3R1
 
 Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

 
iSeries, Domino, and Electronic Service Agent are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Passport Advantage, SP1, DB2, Tivoli, WebSphere, zSeries, and OS/400 are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Intel and Pentium are trademarks of Intel Corporation.
 
Microsoft and Windows are trademarks of Microsoft Corporation.
 
Java is a trademark of Sun Microsystems, Inc.
 
Linux is a trademark of Linus Torvalds in the United States, other countries or both
 
Other company, product, and service names may be trademarks or service marks of others.

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