IBM Tivoli Tape Optimizer on z/OS V1.1 delivers easier and simplified tape media copyingIBM United States Software Announcement 205-119
May 17, 2005
|At a glance|
Intended benefits of IBM Tivoli Tape Optimizer on z/OS V1.1
- Copies a multitude of tapes in a single copy job
- Delivers flexible filtering criteria to help identify precisely the input tapes to copy
- Provides multitasking capabilities by running up to ten subtasks concurrently for a single copy job
- Helps preserve tape library information that is associated with the selected DFSMSrmm control variables
- Updates the z/OS system catalog automatically
- Supports tape stacking to help maximize the utilization of tape media
- Renames tape data sets as they are copied to output tapes if users specify renaming criteria
- Supports almost all types of tapes and tape devices supported by IBM z/OS systems
For ordering, contact:
Your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at
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IBM Tivoli® Tape Optimizer on z/OS® V1.1 can copy tape volumes to other tapes or tape-compatible storage for the z/OS environment while:
- Preserving Data Facility Storage Management Subsystem removable media manager (DFSMSrmm) tape library information
- Updating the system catalog for the copied tapes
By specifying copy criteria to IBM Tivoli Tape Optimizer on z/OS V1.1, you can copy a single tape or potentially every tape in your library. This capability helps make it easier to migrate large amounts of tape data to or from virtual tape servers (VTS) or high-density cartridge tapes. It also helps simplify the routine task of copying data from old tapes that are starting to degrade to newer tapes to preserve tape data.
- Supports most types of tape devices and tape media, including logical tape volumes in VTSs
- Provides an Interactive System Productivity Facility (ISPF) interface that can define and submit batch copy jobs
- Helps you configure up to ten subtasks for a copy job to copy multiple tape chains simultaneously and complete jobs faster
- Helps you define various types of tape-selection filters for specifying precisely the input tapes to copy
- Allows you to submit a copy job on more than one processor which helps distribute the CPU and I/O resource load
- Allows you to stop long-running copy jobs and to restart jobs from the point at which they were stopped or failed
- Transfers DFSMSrmm tape library information to the output tapes for most DFSMSrmm versions
- Updates system catalog information for the copied data sets to indicate their new tape locations
- Allows you to stack multiple tape volumes on a single output tape which helps reduce the number of tapes to store and maintain, as well as free VTS space
- Renames tape data sets as they are copied if you specify renaming criteria
- Logs important information about each copy job for future reference
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Refer to the Software requirements section.
|Planned availability date|
May 20, 2005
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IBM Tivoli Tape Optimizer on z/OS V1.1 provides an ISPF interface from which you can define and submit tape copy jobs. You can create filters for specifying the exact tapes to be copied. You can also set several copy options, such as those for
- Number of concurrent tasks to run for a copy job
- Number of days to retain input tapes
- Stacking tape volumes on the output tapes
- Renaming the tape data sets
IBM Tivoli Tape Optimizer on z/OS V1.1 can generate the job control language (JCL) for the batch copy job and display it on screen for review. You can edit, submit, or delete a copy job from the product interface. The progress of a submitted copy job can be monitored by using the System Display and Search Facility (SDSF). After a copy job successfully completes, the copy log and summary copy statistics can be viewed from the product interface. IBM Tivoli Tape Optimizer on z/OS V1.1 automatically transfers the DFSMSrmm tape library information to the newly created tapes and updates the system catalog for the copied tape data sets.
Flexible filtering criteria
The product interface provides many types of filters for specifying the exact input tapes to copy. Filters can be created to include tapes or to exclude tapes from a copy jobs. Filtering criteria can include:
- Volume serial numbers (volsers)
- Data set names
- Tape creation program names
- Tape creation date, assigned date, and last reference date
- Tape expiration date
Various other tape characteristics, such as whether the tapes:
- Have temporary I/O errors
- Have permanent I/O errors
- Are pending scratch
- Are copies that were previously created
By combining various types of filtering criteria, you can create complex filters. These filters can facilitate large migration projects (for example, migrating from cartridge tapes to a VTS) by helping to avoid unnecessary duplication.
You can run up to ten subtasks for a copy job in order to duplicate multiple tape chains simultaneously on different tape drives. Each subtask uses two tape drives, an input tape drive and an output tape drive. For example, if you run ten subtasks, you will need twenty tape drives.
This multitasking feature helps complete a copy job much faster. If necessary, you can tailor resource usage based on the resources that are available and on the workload to be maintained.
Helps preserve tape library information and updates the catalog
IBM Tivoli Tape Optimizer on z/OS V1.1 applies the DFSMSrmm tape library information for input tapes to output tapes based on the DFSMSrmm control variables that are known to the system. From the product interface, you can select or deselect the control variables that IBM Tivoli Tape Optimizer on z/OS V1.1 uses for copy jobs. For example, if you install system maintenance that adds control variables that are not supported on the system where you will run a copy job, you would deselect the unsupported variables so that IBM Tivoli Tape Optimizer on z/OS V1.1 would not attempt to transfer the associated information and generate errors.
IBM Tivoli Tape Optimizer on z/OS V1.1 also automatically updates the z/OS system catalog to point to the new locations of copied data sets that were previously cataloged. If you do not want the catalog to be updated, you can select an option to prevent this updating from occurring.
Supports tape stacking
IBM Tivoli Tape Optimizer on z/OS V1.1 includes an option to stack tape volumes on output tapes to help maximize the utilization of tape media. By using tape stacking, you can reduce the number of tapes to store and maintain at your site and the associated personnel costs. Also, you can set tape utilization thresholds and a maximum file count to control when a new output tape is automatically loaded when tape stacking is enabled.
Renames tape data sets
Optionally, IBM Tivoli Tape Optimizer on z/OS V1.1 can rename tape data sets as they are copied to output tapes based on the renaming criteria that you provide. This allows you to perform a trial run of a copy job before actually running it. Summary copy statistics can be provided for each copy request and each copied tape volume. This renaming feature is useful if you are retaining the original tape data sets and want to differentiate them from the copies (for example, from backup copies).
Works with almost all tapes and tape devices
IBM Tivoli Tape Optimizer on z/O V1.1 supports almost all types of tapes and tape devices. It can copy:
- Single or multivolume tapes
- Tapes that have standard labels
- Unlabeled tapes
- Tapes that contain either cataloged or uncataloged data sets
Section 508 of the U.S. Rehabilitation Act
IBM Tivoli Tape Optimizer on z/OS V1.1 is capable, when used in accordance with IBM's associated documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it.
Value Unit-Based pricing
Value Unit pricing for eligible zSeries® IPLA programs enables a lower cost of incremental growth and enterprise aggregation. Each zSeries IPLA product with Value Unit pricing has a single price per Value Unit and a conversion matrix, called Value Unit Exhibit, for converting from some designated measurement to Value Units. Most commonly Millions of Service Units (MSUs) is the measurement designated by IBM to be converted to Value Units. Some other measurements are engines or messages. Since MSUs are the most common measurement, that measurement will be used for the remainder of this description.
Value Unit pricing offers price benefits for customers. For each zSeries IPLA program with Value Unit pricing, the quantity of that program needed to satisfy applicable IBM terms and conditions is referred to as the "required license capacity". Each of the various Value Unit Exhibits stipulate that the larger your required license capacity, the fewer Value Units per MSU you will need. Value Unit Exhibits are uniquely identified by a three digit code and referred to using the nomenclature VUExxx, where xxx is the three digit code.
Subsequent acquisitions of Value Unit priced programs offers additional price benefits for customers. The quantity of each zSeries IPLA program that you have acquired is referred to as "entitled license capacity". If you wish to grow your entitled license capacity for a zSeries IPLA program, the calculation to determine additional needed Value Units is based upon the number of Value Units already acquired.
For each zSeries IPLA program with Value Unit Pricing, you should:
- Determine the required license capacity, in MSUs
- Aggregate the MSUs across the enterprise
- Convert the total MSUs to Value Units, using the applicable Value Unit Exhibit, and
- Multiply the price per Value Unit by the total number of Value Units to determine the total cost.
To simplify conversion from the designated measurement to VUs or vice-versa, use the Value Unit Converter Tool. For additional information or to obtain a copy of the Value Unit Converter Tool, visit the Value Unit Converter Tool Web site
Note that Value Units of a given product cannot be exchanged, interchanged, or aggregated with Value Units of another product.
To determine the required license capacity for the zSeries IPLA program you selected, refer to the Terms and conditions section.
IPLA and Subscription and Support considerations
IPLA licenses can be transferred from one machine to another within, but not limited to an enterprise. The customer may aggregate the capacity for all the processors the product is operated on to achieve a more economic price. This will result in a single Proof of Entitlement. It is the customer's responsibility to manage the distribution of Value Units within the limits of the entitlement of the product license.
Subscription and Support must cover the same capacity as the product license entitlement. Subscription and Support will be available in the country in which the agreement is made.
Business Partner information
If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld ID and password are required (use IBM ID).
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Training is available or will be available for IBM Tivoli® products. Education is offered through IBM Global Services IT Education Services and through IBM Tivoli Software Authorized Training Providers.
For current information on IBM Tivoli software education, visit the IBM Tivoli software education Web page at
Current schedule information for IBM Tivoli training is available on the IBM Tivoli software education schedules Web page at
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Product information is available via the Offering Information Web site
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The following hardcopy publication is shipped with the basic machine-readable material.
Form Title number IBM Tivoli Tape Optimizer on GI11-4074 z/OS(R) V1.1 Program Directory
The publication listed below can be downloaded from the following Web site after the planned availability date.
Form Title number IBM Tivoli Tape Optimizer on SC18-9569 z/OS V1.1 User's Guide
The IBM Publications Center
The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 50 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries free of charge.
The IBM Publications Notification System (PNS) enables subscribers to set up profiles of interest by order number/product number. PNS subscribers automatically receive e-mail notifications of all new publications defined in their profiles. These may then be ordered/downloaded from the Publications Center
The site is available in English and Canadian French.
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Specified operating environment
IBM Tivoli Tape Optimizer on z/OS V1.1 supports the following:
- z/OS 1.4, or later (5694-A01) with DFSMSrmm
- Any supported version of Time Sharing Option/Extensions (TSO/E)
- Any supported version of ISPF
Direct customer support: Direct customer support is provided by IBM Operational Support Services SoftwareXcel. This fee service enhances customers' productivity by providing voice and electronic access into the IBM support organization. IBM Operational Support Services SoftwareXcel will help answer questions pertaining to usage and suspected software defects for eligible products.
Installation and technical support is provided by Global Services. For more information call 800-IBM-4YOU (426-4968).
For technical support or assistance, contact your IBM representative or visit
IBM Tivoli Tape Optimizer on z/OS V1.1 is distributed with:
- International Program License Agreement (Z125-3301)
- License Information document (GC32-9413)
- 3480 tape cartridge
- Publications (refer to the Publications section)
This program when downloaded from a Web site, contains the applicable IBM license agreement, and License Information (LI), if appropriate, and will be presented for acceptance at the time of installation of the program. The license and LI will be stored in a directory such as LICENSE.TXT for future reference.
Security, auditability, and control
IBM Tivoli Tape Optimizer on z/OS V1.1 uses the security and auditability features of the operating
system software. The customer is responsible for evaluation, selection, and implementation of
security features, administrative procedures, and appropriate controls in application systems and
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|IBM Tivoli Enhanced Value-Based Pricing|
IBM Tivoli software products are priced using IBM Tivoli's Enhanced Value-Based Pricing. The Enhanced Value-Based Pricing system is based upon the IBM Tivoli Environment-Managed Licensing Model, which uses a managed-environment approach whereby price is determined by what is managed rather than the number and type of product components installed.
For example, all servers monitored with IBM Tivoli's monitoring product (IBM Tivoli Monitoring) require entitlements sufficient for those servers. Other IBM Tivoli products may manage clients, client devices, agents, network nodes, users, or other items, and are licensed and priced accordingly.
Unlike typical systems management licensing models that require entitlements of specific software components to specific systems, the IBM Tivoli Environment-Managed Licensing Model provides the customer flexibility to deploy its IBM Tivoli software products within its environment in a manner that can address and respond to the customer's evolving architecture. That is, as the architecture of a customer's environment changes, the customer's implementation of IBM Tivoli software can be altered as needed without affecting the customer's license requirements (as long as the customer does not exceed its entitlements to the software).
Under Enhanced Value-Based Pricing, licensing and pricing of server-oriented applications are determined based upon the server's use in the customer's environment. Typically, such applications are licensed and priced in a manner that corresponds to each installed and activated processor of the server managed by the IBM Tivoli application to help correlate price to value while offering a simple solution.
Where a server is physically partitioned, this approach is modified. This partitioning technique is the approach used with systems that have either multiple cards or multiple frames, each of which can be configured independently. For servers capable of physical partitioning (for example, IBM's pSeries® Scalable POWERparallel Systems® servers, Sun Ultra servers, and HP Superdome servers), an entitlement is required for each processor in the physical partition being managed by the Tivoli application. For example, assume that a server has 24 processors installed in aggregate. If this server is not partitioned, entitlements are required for all 24 processors. If, however, it is physically partitioned into three partitions each containing eight processors, and Tivoli products were managing only one of the three partitions, then entitlements would be required for the eight processors on the physical partition managed by the IBM Tivoli application.
For servers with virtual or logical partitions, entitlements are required for all installed and activated processors on the server. For each IBM Tivoli application managing a clustered environment, licensing is based on the cumulative number of installed and activated processors on each server in the cluster. Where the cluster includes physically partitioned servers, the considerations described above concerning physically partitioned servers apply as well.
Enhanced Value-Based Pricing recognizes the convergence of RISC/UNIX® and Microsoft Windows/Intel technologies, in order to simplify the customers licensing requirements, and to provide a smoother, more scalable model. Pricing and licensing does not differentiate between non-zSeries® server platforms or operating systems. For some products, this platform neutrality extends to zSeries and other host servers as well.
IBM Tivoli Enhanced Value-Based Pricing terminology definitions
IBM Integrated Facility for Linux (IFL)
This optional facility enables additional processing capacity exclusively for Linux workload, with no effect on the model designation of a zSeries or OS/390® server. Consequently, executing Linux workload on the IBM Integrated Facility for Linux will not, in most cases, result in any increased IBM software charges for z/OS, OS/390, VM, VSE, or TPF operating systems and applications. There is, as indicated, a charge associated with the IFL; and there may also be a charge for applications that run on the IFL.
Millions of Service Units (MSU)
An MSU is defined as millions of Central Processing Unit (CPU) service units per hour; the measure of capacity used to describe the computing power of the hardware processors on which S/390® or zSeries software runs. Processor MSU values are determined by the hardware vendor, IBM, or Software Compatible Vendors (SCVs).
For more detailed information about zSeries software pricing, go to
A server's resources (CPU, memory, I/O, interconnects and buses) may be divided according to the needs of the applications running on the server. This partitioning can be implemented with physical boundaries (Physical Partitions) or logical boundaries (Logical Partitions).
Physical Partitions are defined by a collection of processors dedicated to a workload and can be used with systems that have either multiple cards or multiple frames, each of which can be configured independently. In this method, the partitions are divided along hardware boundaries and processors, and the I/O boards, memory, and interconnects are not shared.
Logical Partitions are defined by software rather than hardware and allocate a pool of processing resources to a collection of workloads. These partitions, while separated by software boundaries, share hardware components and run in one or more Physical Partitions.
A processor is a functional unit in a computer that interprets and executes instructions. A processor consists of at least an instruction control unit and an arithmetic and logic unit. One or more physical processors may be resident on a single chip. For multiprocessor chips, each processor is controlled separately.
A server is a computer system that executes requested procedures, commands, or applications to one or more clients and/or other devices over a network. Examples include, but are not limited to, file servers, print servers, mail servers, database servers, application servers, and Web servers.
Standby or backup systems
For programs running or resident on backup machines, IBM defines three types of situations: cold, warm, and hot. In the cold and warm situations, a separate entitlement for the copy on the backup machine is normally not required and typically no additional charge applies. In a hot backup situation, the customer needs to acquire another license or entitlements sufficient for that server. All programs running in backup mode must be solely under the customer's control, even if running at another enterprise's location.
As a practice, the following are definitions and allowable actions concerning the copy of the program used for backup purposes.
Cold A copy of the program may reside, for backup purposes, on a machine as long as the program is not started. There is no additional charge for this copy.
Warm A copy of the program may reside for backup purposes on a machine and is started, but is idling, and is not doing any work of any kind. There is no additional charge for this copy.
Hot A copy of the program may reside for backup purposes on a machine, is started, and is doing work. The customer must acquire a license or entitlements for this copy and there will generally be an additional charge.
Doing work, includes, for example, production, development, program maintenance, and testing. It also could include other activities such as mirroring of transactions, updating of files, synchronization of programs, data or other resources (for example, active linking with another machine, program, database, or other resource, and so on), or any activity or configurations that would allow an active hot switch or other synchronized switch over between programs, databases, or other resources to occur.
In the case of a program or system configuration that is designed to support a high availability environment by using various techniques (for example, duplexing, mirroring of files or transactions, maintaining a "heartbeat", active linking with another machine, program, database, or other resource, and so on), the program is considered to be doing work in the hot situation and a license or entitlement must be purchased.
A Value Unit is a metric used to compute license quantities and is program specific.
Product Web site
A complete list of products and licensing documents is available at Web site
IBM Tivoli Tape Optimizer on z/OS V1.1
The product is licensed in VUE007.
The scales below are used to calculate the equivalent number of Value Units for a specified number of MSUs.
In the example below, the customer is managing 1,500 MSUs:
Value Units/ Value MSUs MSU Units Base 3 1.00 3.00 Tier A 42 .45 18.90 Tier B 130 .36 46.80 Tier C 140 .27 37.80 Tier D 1,185 .20 237.00 Total 1,500 343.50
When calculating the total number of Value Units, the sum is rounded up to the next integer. So the customer will need to license 344 MSUs in this example.
Value Units for non MSU-based S/390 processors:
Value Units/ System system MP3000 H30 6 MP3000 H50 8 MP3000 H70 12 ESL Models 2
Value Units for IBM 9672 processors are based upon the full capacity of these systems. This is
applicable to all zSeries systems measured on MSU capacity. Information on MSU capacities can be
found in the "IBM System/370, System/390® and zSeries Machine Exhibit", Z125-3901.
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The program in this announcement has Value Unit-Based pricing.
Value Program unit number Program name exhibit 5698-A73 IBM Tivoli Tape Optimizer VUE007 on z/OS V1.1
For each zSeries IPLA program with Value Unit pricing, the quantity of that program needed to satisfy applicable IBM terms and conditions is referred to as the "required license capacity". Your required license capacity is based upon the following factors:
- The zSeries IPLA program you select
- The applicable Value Unit Exhibit
- The applicable terms
Value Unit exhibit VUE007
Value MSUs MSUs Units/ minimum maximum MSU Base 1 3 1.00 Tier A 4 45 0.45 Tier B 46 175 0.36 Tier C 176 315 0.27 Tier D 316 + 0.20
Value Units for mainframes without MSU ratings:
Value Units/ Hardware machine MP3000 H30 6 MP3000 H50 8 MP3000 H70 12 ESL Models 2
Ordering z/OS through the Internet
ShopzSeries provides an easy way to plan and order your z/OS ServerPac or CBPDO. It will analyze your current installation, determine the correct product migration, and present your new configuration based on z/OS. Additional products can also be added to your order (including determination of whether all product requisites are satisfied). ShopzSeries is available in the U.S. and several countries in Europe. In countries where ShopzSeries is not available yet, contact your IBM representative (or IBM Business Partner) to handle your order via the traditional IBM ordering process. For more details and availability, visit the ShopzSeries Web site at
Orders for new licenses will be accepted now.
Shipment will begin on the planned availability date.
Ordering information for 5698-xxx MSU-based z/OS offering
Translation from MSUs to Value Units
Value Units/ MSUs MSUs MSU Base 1-3 1.00 Tier A 4-45 .45 Tier B 46-175 .36 Tier C 176-315 .27 Tier D 316+ .20
To order, specify the program product number and the appropriate license or charge option. Also, specify the desired distribution medium. To suppress shipment of media, select the license-only option in CFSW.
IBM Tivoli Tape Optimizer on z/OS
Program PID: 5698-A73
Entitlement License option/ identifier Description pricing metric S011S11 IBM Tivoli Tape Basic OTC, Optimizer on z/OS per Value Unit
Orderable supply ID: Language Distribution medium S011S14 English 3480 tape cartridge
Subscription and Support PID: 5698-S84
Entitlement License option/ identifier Description pricing metric S011S0Z IBM Tivoli Tape Basic ALC, Optimizer on z/OS per Value Unit SW S&S No charge, decline SW S&S Per MSU SW S&S registration
Orderable supply ID: Language Distribution medium S011S10 English Hardcopy pub
Ordering information for On/Off Capacity on Demand
IBM Tivoli Tape Optimizer on z/OS V1.1 is eligible for On/Off Capacity on Demand (On/Off CoD) with a Temporary Use Charge calculated based on MSUs-per-day usage.
IBM Tivoli Tape Optimizer on z/OS
Program PID: 5698-A73
Entitlement License option/ identifier Description pricing metric S011S11 IBM Tivoli Tape Basic OTC, Optimizer on z/OS Per MSU-day TUC
Subscription and Support
To receive voice technical support via telephone during normal business hours and future releases and versions at no additional charge, Subscription and Support must be ordered. The capacity of Subscription and Support (for example, Value Units or number of processors) must be the same as the capacity ordered for the product licenses.
To order, specify the Subscription and Support program product number and the appropriate license or charge option.
IBM is also providing Subscription and Support for these products via a separately purchased offering under the terms of the IBM International Agreement for Acquisition of Support (IAAS). This offering:
- Includes and extends the support services provided in the base support to include technical support via telephone during normal business hours.
- Entitles customers to future releases and versions at no additional charge. Note that the customer is not entitled to new products.
When Subscription and Support is ordered, the charges will renew automatically annually unless cancelled by the customer.
Product media is shipped only via Customized Offerings (for example, CBPDO, ServerPac,
SystemPac®). Non-customized items (CDs, diskettes, source media, media kits) will continue to be
shipped via the stand-alone product.
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|Terms and conditions|
Licensing: IBM International Program License Agreement. Proofs of Entitlement (PoE) are required for all authorized use.
This product is licensed under the IBM Program License Agreement (IPLA), and the associated Agreement for Acquisition of Software Maintenance, which provides for support with ongoing access to releases and versions of the program. This program has a one-time license charge for use of the program and an annual renewable charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours) as well as access to updates, releases, and versions of the program as long as support is in effect. S/390 and zSeries IBM Operational Support Services SoftwareXcel is an option for those customers who desire added services.
Limited warranty applies: Yes
Warranty: This program has warranty for a minimum of one year from acquisition from IBM or authorized IBM Business Partner. The warranty provided to the customer, for at least one year from acquisition, is access to databases (read Web sites) for program information and FAQs, including any known fixes to defects, which the customer can download or obtain otherwise and install at leisure.
Program support: Enhanced support, called Subscription and Support, includes telephone assistance (voice support for defects during normal business hours) as well as access to updates, releases, and versions of the program as long as support is in effect. The customer will be notified of discontinuance of support with 12 months' notice.
Money-back guarantee: If for any reason you are dissatisfied with the program, return it within 30 days from the invoice date, to the party (either IBM or its reseller) from whom you acquired it, for a refund. This applies only to your first acquisition of the program.
Copy and use on home/portable computer: No
Volume orders (IVO): No
Passport Advantage® applies: No
Usage restriction: Yes
Usage is limited to the quantity of Value Units licensed.
Software Maintenance applies: No
For operating system software, the revised IBM Operational Support Services SoftwareXcel offering will provide support for those operating systems and associated products that are not available with the newly announced Software Maintenance offering. This will ensure total support coverage for your enterprise needs, including IBM and selected non-IBM products. For complete lists of products supported under both the current and revised SoftwareXcel offering, visit
For additional information on the revised IBM Operational Support Services, refer to Services Announcement 601-023 , dated July 10, 2001.
IBM Operational Support Services SoftwareXcel: Yes
iSeries Software Maintenance applies: No
Variable charges apply: No
Educational allowance available: Yes, 15% education allowance applies to qualified education institution customers.
On/Off Capacity on Demand
To be eligible for On/Off Capacity on Demand pricing, customers must be enabled for temporary
capacity on the corresponding hardware, and the required contract Z125-6611, Attachment for
Customer Initiated Upgrade and IBM On/Off Capacity on Demand Software must be signed prior to use.
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|IBM Electronic Services|
IBM Global Services has transformed its delivery of hardware and software support services to put you on the road to higher systems availability. IBM Electronic Services is a Web-enabled solution that provides you with an exclusive, no-additional-charge enhancement to the service and support on the IBM . You should benefit from greater system availability due to faster problem resolution and preemptive monitoring. IBM Electronic Services is comprised of two separate, but complementary, elements: IBM Electronic Services news page and IBM Electronic Service Agent.
IBM Electronic Services news page provides you with a single Internet entry point that replaces the multiple entry points traditionally used by customers to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.
The IBM Electronic Service Agent is a no-additional-charge software that resides on your IBM system. It is designed to proactively monitor events and transmit system inventory information to IBM on a periodic, customer-defined timetable. The IBM Electronic Service Agent tracks system inventory, hardware error logs, and performance information. If the server is under a current IBM maintenance service agreement or within the IBM warranty period, the Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to provide proactive service that maintains higher system availability and performance. In addition, information collected through the Service Agent will be made available to IBM service support representatives when they are helping answer your questions or diagnosing problems.
To learn how IBM Electronic Services can work for you, visit
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Information on charges is available at
Select "United States" and then click on "IBMLink 2000".
Entitlement License option/ identifier Description pricing metric S011S11 IBM Tivoli Tape Basic OTC, per Optimizer on z/OS per Value Unit
Subscription and Support PID: 5698-S84
Entitlement License option/ identifier Description pricing metric S011S0Z IBM Tivoli Tape Basic ALC, per Optimizer on z/OS per Value Unit SW S&S No charge, decline SW S&S Per MSU SW S&S registration
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To order, contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner.
To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).
Phone: 800-IBM-CALL (426-2255) Fax: 800-2IBM-FAX (242-6329) Internet: firstname.lastname@example.org Mail: IBM Americas Call Centers Dept: IBM CALL, 11th Floor 105 Moatfield Drive North York, Ontario Canada M3B 3R1 Reference: ME001
The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.
Note: Shipments will begin after the planned availability date.
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