IBM Tivoli Provisioning Manager V3.1 helps automate your datacenter

IBM United States Software Announcement 205-111
May 10, 2005

 

 ENUS205-111.PDF (83KB)

Table of contents   Document options  
TOC link At a glance TOC link Offering Information
TOC link Overview TOC link Publications
TOC link Key prerequisites TOC link Technical information
TOC link Planned availability dates TOC link IBM Tivoli Enhanced Value-Based Pricing
TOC link Description TOC link Ordering information
TOC link Product positioning TOC link Terms and conditions
TOC link Reference information TOC link Prices
TOC link Education support TOC link Order now
 
Printable version Printable version

(Corrected on May 17, 2005)

Feature number 5624-L09 changed to 5724-L09 in Ordering information section.
 

At a glance

IBM Tivoli Provisioning Manager V3.1 offers the following benefits:

  • Allows IT become more agile by simplifying and enabling rapid change to infrastructure resources to help meet the needs of the on demand business.
  • Helps reduce datacenter administration costs, improve server utilization, and reduce infrastructure management complexity by automating manual and repetitive datacenter change management tasks.
  • Helps you effectively deploy both simple and complex applications by understanding software dependencies using Autonomic Computing technology, Solution Installation framework.
  • Automates process steps, enabling desired state management and providing audit records of changes to datacenter assets.
  • Helps lower implementation costs and drive a quick ROI by utilizing existing hardware, software, storage, and network devices with out-of-the-box best-practice workflows and new intuitive GUI.
  • Helps reduce security exposures by tracking and applying security patches to datacenter servers.

For ordering, contact:

Your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).
 
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Overview

In today's business environment, being able to respond to changing market needs is a prerequisite to being competitive. However, the delivery of new products and services often drives up IT costs in the form of new applications, IT infrastructure, and support staff. As a result, companies have been forced to be more selective in their business pursuits, often forgoing projects that would have required changes to IT infrastructure. New on demand automation solutions from IBM help companies leverage their existing IT assets to become more agile and responsive to the business.

IBM Tivoli® Provisioning Manager allows you to create, customize, and quickly utilize best-practice automation workflows. Prebuilt workflows provide control and configuration of many vendors' products, while customized workflows can implement your company's datacenter best practices and procedures. Additional automation workflows can be obtained from the IBM Orchestration and Provisioning Automation Library (OPAL), an online repository where customers, Business Partners, and ISVs can publish and share workflows for automation. The IBM Tivoli Provisioning Manager also includes DB2 Universal Database® Enterprise Server Edition V8.2 with Fix Pack 7A, IBM Tivoli Directory Server 5.2, and components of IBM WebSphere® Application Server V5.1.1.3

New in V3.1

  • Improved auto-discovery of datacenter resources
  • Improved integration with IBM Tivoli Configuration Manager adding more out-of-the-box workflows
  • Provided Common Datacenter Model (DCM)
  • Reserved resources, allowing you to reserve desired resources
  • Discovered "drift"
  • Datacenter change and configuration management capabilities

 
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Key prerequisites

Refer to the Hardware requirements and Software requirements sections.


 
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Planned availability dates
  • May 10, 2005: Electronic software delivery
  • May 20, 2005: Media (Passport Advantage)
  • June 3, 2005: Media (Build to Order)

 
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Description

New in Tivoli Provisioning Manager V3.1:

  • Improved auto-discovery of datacenter resources including network, hardware and software elements
  • Improved integration with IBM Tivoli Configuration Manager for enterprise-wide scalability in software distribution
  • Additional out-of-the-box workflows for automating virtual and real server configuration and provisioning, network provisioning and storage provisioning
  • A Common Datacenter Model (DCM) that provides a central repository for storing hardware and software information about your datacenter
  • Resource reservation that allows you to reserve desired resources so that they are available properly provisioned when you need them
  • Discovery of hardware and software configuration "drift"
  • Desired state management that allows better control of configuration items
  • Enablement of application topology design for J2EE and WebSphere Application Server applications
  • Enhanced security administration for finer-grained access control to resources, views, and actions
  • Improved reporting with new operational queries and additional reports
  • Configuration management tasks targeted at datacenter environments, delivering script, image, and patch management capabilities
  • Support within the Data Center Model for Solution Installation deployment descriptors, which helps simplify the deployment of both standalone and composite applications by following a standardized descriptor format that describes applications and their dependencies — leveraging industry standards.
  • Enhancements designed to improve performance, usability, and accessibility

Today's typical enterprise datacenter has over-provisioned their applications. Over-provisioning results when each application is provisioned with sufficient capacity to support the application's highest potential demand. Over-provisioning in a distributed environment often yields low server utilization and creates static limits to scalability. IBM Tivoli Provisioning Manager V3.1, helps change this costly habit by offering datacenters high service levels and utilization improvements through infrastructure automation. IBM Tivoli can automate key change management tasks and processes so that updating and reprovisioning IT resources is simple and predictable. Rather than dedicating servers to an application, this product allows you to pool servers and automatically provision them just-in-time to support critical and business-prioritized applications. When the servers are no longer needed, they are returned to the resource pool for use by any other identified application. In addition, you can reserve resources for a period of anticipated high demand and then release them finished. As a result, service levels can generally be met with fewer, more highly utilized servers.

IBM Tivoli Provisioning Manager V3.1

IBM Tivoli Provisioning Manager, automates the manual provisioning and deployment of servers, operating systems, middleware, applications, patches, virtual environments, SAN- and NAS-based storage resources, and network devices acting as routers, switches, firewalls, and load balancers. Tivoli Provisioning Manager comes with a predefined set of workflows supporting products from such major vendors as IBM, Sun, Cisco, Foundry Networks, and open standards platforms such as Linux™. IBM Tivoli Provisioning Manager also allows a company to automate its own proven datacenter procedures and processes either by modifying the predefined workflows or creating new workflows. These workflows can automate your unique datacenter processes including installing, configuring, and deploying servers, operating systems, middleware, applications, and network devices. Software patches and upgrades can be applied as required to improve security and availability.

IBM Tivoli Provisioning Manager is a key enabler of on demand automation. It provides the provisioning and configuration of servers, operating systems (including virtual machines), middleware, applications, storage infrastructure, and network devices acting as routers, switches, firewalls, and load balancers. It provides prebuilt workflows and workflow enablement to execute your company's best policies, practices, and procedures in a consistent manner. If a test center department wants to automate its test environment set-up procedures and then "push a button" to have those environments automatically deployed, IBM Tivoli Provisioning Manager is the solution.

The following highlights some of this functionality:

  • Discovery of datacenter resources: IBM Tivoli Provisioning Manager can automatically discover devices within your datacenter environment. Then at your request it can perform additional discovery of hardware and software elements on the devices. Newly discovered devices and (or) software configurations can be quickly managed by simply adding them to the datacenter model. Now IT departments can better understand the resources in their environment and manage them more effectively.
  • Service provisioning: Tivoli Provisioning Manager can help you provide IT services to your users without constant interaction from your IT administrators. These services can be configured in a catalog and requested by users who have the proper access authority. An example of a requested service would be the provisioning of a server with the operating system patches, and middleware so that a developer can use the server to develop or test new applications. When the service is no longer needed, it can be returned to the resource pool.
  • Configuration Drift Management — IBM Tivoli Provisioning Manager can help you ensure that your servers and applications are operating at the right software levels and configurations. Tivoli Provisioning Manager can discover when new software components have been added or changed on the server and allow the user to accept the change, reject the change, or force the system back to the standard. This process helps your datacenter conform to the known and tested configurations, and minimize problems caused by unauthorized software changes.
  • Integrated bare-metal OS install: IBM Tivoli Provisioning Manager leverages common datacenter tools such as AIX® NIM and Linux RDP to provision OS images onto servers from bare-metal.
  • Application topologies: Using IBM Tivoli Provisioning Manager, you can quickly deploy complete service topologies in your datacenter environments. Using a graphical topology-builder, customers can now more effortlessly create, store, and deploy new topologies based on application requirements. For example, if you want to promote an application through various phases of testing "from functional testing to stress testing and finally into production" you can leverage the topology capability to automate test infrastructure build-outs, thereby helping reduce overall test-time requirements and the need for test administration overhead.
  • Support for virtual environments: Leverage Tivoli Provisioning Manager to now create and remove virtual machine instances and to deploy complete software stacks into virtual servers. Out-of-the-box workflows support VMWare provisioning onto Windows™ and Linux servers.
  • Implementing automation workflows: Once the operating system is installed, employees meet to discuss the next steps. They are going to plan the deployment of the server into the network. This may require a server specialist, a network specialist, an application specialist, and the network architect. IBM Tivoli Provisioning Manager comes with over 150 automated workflows out of the box, but also enables your company to define and automate your unique datacenter tasks and procedures. Fine-grained security access levels allow each functional expert to use Tivoli Provisioning Manager to perform their tasks without compromising security. This can reduce costs and documentation and helps minimize human error. Using IBM Tivoli Provisioning Manager, the datacenter's experienced personnel model their knowledge and experience into a repository through a simple GUI interface. Then these automated workflows can be executed by any level of administrator or operator, even under the pressure of an unanticipated production outage.
  • Consolidate testing center environments: Many times line-of-business applications only face real-world performance and stress testing when they go into production. Execution of a comprehensive test plan, including extensive stress testing, can yield applications with fewer failures, higher production service levels and low help desk costs. IBM Tivoli Provisioning Manager can enable production-scale load testing. Through the automated repurposing of a small pool of servers, test centers can stage and test applications. As an example, from a pool of 20 servers, any 4 of 20 defined application staging environments can be tested with 5 servers each. These servers can then be easily repurposed to load test one specific environment.
  • Application server support: IBM Tivoli Provisioning Manager provisions application environments ranging from single server configurations to complex application topologies consisting of Web server clusters and application servers with back-end databases. Applications supported include Web servers such as IBM WebSphere, BEA WebLogic, Apache HTTP Server, and others.
  • Citrix MetaFrame support: Shipped with IBM Tivoli Provisioning Manager are workflows to support a Citrix MetaFrame XP Presentation Server FR3 server farm. IBM Tivoli Provisioning Manager automates the provisioning and deployment of servers to help reduce deployment times and error-prone manual procedures.
  • Enhanced IBM Tivoli software integration: When a new server is provisioned, IBM Tivoli Provisioning Manager can deploy and configure the Tivoli Management Agent across a network of servers. Provided workflows enable integration of IBM Tivoli Provisioning Manager pristine install functionality with IBM Tivoli Configuration Manager's powerful software distribution capabilities to permit a complete bare-metal installation from operating system, to application. In addition, IBM Tivoli Provisioning Manager is tightly integrated with IBM Tivoli Intelligent Orchestrator allowing automated tasks to be run in response to or in anticipation of changing business conditions creating a truly automated on demand environment.
  • Storage capacity provisioning: Automated storage capacity provisioning is provided by an integrated solution, IBM TotalStorage® Productivity Center with Advanced Provisioning. This solution combines the automation capabilities of IBM Tivoli Provisioning Manager with the storage provisioning capabilities of IBM TotalStorage Productivity Center to simplify and automate your cross-discipline storage provisioning tasks. IBM Tivoli Provisioning Manager is shipped with storage operation building blocks that can be easily linked together to create flexible storage provisioning workflows that support datacenter best practices.
  • Enhanced IBM hardware integration: IBM eServer xSeries® and pSeries® servers are supported, including pristine installations. Using IBM Tivoli Provisioning Manager, you can now automate activation and de-activation of LPARs in a pSeries environment, and can manage network configurations within an xSeries BladeCenter™ "shipping with Nortel gear. IBM eServer zSeries® supports the cloning of manually installed Linux system images into automatically provisioned virtual machines under z/VM®. Furthermore, IBM Tivoli Provisioning Manager has been enhanced to allow for creation and management of Windows IXS/IXA and Linux PowerPC® within IBM eServer iSeries™" OS/400® LPARs.

Information for IBM Tivoli Provisioning Manager is at:

Section 508 of the U.S. Rehabilitation Act

IBM Tivoli Provisioning Manager is capable, when used in accordance with IBM's associated documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it.
 
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Product positioning

The IBM Tivoli Provisioning Manager product includes DB2® Universal Database Enterprise Server Edition V8.2 with Fix Pack 7A, IBM Directory Server 5.2, and components of IBM WebSphere Application Server V5.1.1.3. IBM Tivoli Provisioning Manager implements technology to provide you with autonomic computing capabilities. These autonomic functions provide:

  • Self-configuration: As Tivoli Provisioning Manager manually moves servers between resource pools and production environments, your datacenter's workflows are executed automatically to configure servers, operating systems, middleware, applications, storage, and network devices acting as switches, routers, firewalls, and load balancers. Self-configuration can be implemented in an evolutionary manner. You can progress from manual execution, to semi-automatic alerted execution and finally, when comfortable, full automation.
  • Self-optimization: IBM Tivoli Intelligent Orchestrator's Global Resource Manager gathers capacity requirements from the servers it manages and controls overall optimization of the identified solution. It has two primary responsibilities: making optimal resource allocation decisions and maintaining control of the application infrastructure. Considering the different server requirements for each application environment, it determines where the servers are to be allocated.

IBM Tivoli Provisioning Manager V3.1 can be used with IBM TotalStorage Productivity Center V2.2 to provide an integrated storage capacity provisioning solution. Using these two products together provides an advanced provisioning solution that can help simplify and automate complex cross-discipline tasks for provisioning storage in the enterprise environment. This advanced provisioning solution can also help with automation and execution of the numerous steps required to provision storage in a consistent, error-free manner through workflows, which can help reduce management costs, increase administrator efficiency, and improve availability through advanced automation.
 
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Reference information

For information on IBM Tivoli Intelligent Orchestrator refer to Software Announcement 205-111 , dated April 26, 2005.

Business Partner information

If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld ID and password are required (use IBM ID).

BP Attachment for Announcement Letter 205-111

Trademarks

 
BladeCenter and iSeries are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Tivoli, DB2 Universal Database, WebSphere, AIX, TotalStorage, the e-business logo, pSeries, xSeries, zSeries, z/VM, PowerPC, OS/400, and DB2 are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Windows is a trademark of Microsoft Corporation.
 
Linux is a trademark of Linus Torvalds in the United States, other countries or both
 
Other company, product, and service names may be trademarks or service marks of others.

 
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Education support

Training is available or will be available for IBM Tivoli® products. Education is offered through IBM Global Services — IT Education Services and through IBM Tivoli Software Authorized Training Providers.

For current information on IBM Tivoli software education, visit the IBM Tivoli software education Web page at

Current schedule information for IBM Tivoli training is available on the IBM Tivoli software education schedules Web page at


 
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Offering Information

Product information is available via the Offering Information Web site

Also, visit the Passport Advantage® Web site


 
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Publications

No hard copy publications are shipped with IBM Tivoli Provisioning Manager.

Product Documentation may be downloaded by the customer from the Tivoli software information library available at

The following softcopy publications will be available for download:

                                                       Form
Title                                                  number
 
IBM Tivoli Provisioning Manager Planning               GC32-1653
 for Installation Guide
IBM Tivoli Provisioning Manager                        GC32-1654
 Installation Guide for Windows(TM),
 Version 3.1.0
IBM Tivoli Provisioning Manager                        GC32-1656
 Installation Guide for AIX(R), Version 3.1.0
IBM Tivoli Provisioning Manager                        GC32-1666
 Installation Guide for Solaris, Version 3.1.0
IBM Tivoli Provisioning Manager                        GC32-1655
 Installation Guide for Linux(TM), Version 3.1.0
 
                                                       Form
Title                                                  number
 
IBM Tivoli Provisioning Manager                        GC32-1657
 Migration Guide for Windows, Version 3.1.0
IBM Tivoli Provisioning Manager                        GC32-1659
 Migration Guide for Unix, Version 3.1.0
IBM Tivoli Provisioning Manager                        GC32-1658
 Migration Guide for Linux, Version 3.1.0
IBM Tivoli Provisioning Manager Problem                GC32-1660
 Determination Guide, Version 3.1.0
IBM Tivoli Provisioning Manager                        GI11-4706
 Version 3.1.0 Release Notes
IBM Tivoli Provisioning Manager Workflow               GC32-1662
 Developer's Guide

In addition to the official publications, a PDF version of the online help is also provided, to allow customers to more easily print the online documentation.

The IBM Publications Center

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 50 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries free of charge.

The IBM Publications Notification System (PNS) enables subscribers to set up profiles of interest by order number/product number. PNS subscribers automatically receive e-mail notifications of all new publications defined in their profiles. These may then be ordered/downloaded from the Publications Center

The site is available in English and Canadian French.
 
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Technical information

Specified operating environment

Hardware requirements

Managing server requires one of the following hardware platforms with the managing server database and directory on a separate server.

IBM eServer pSeries® or RS/6000® with AIX V5.2 or AIX V5.3

  • 1 GHz CPU
  • 4 GB of free memory
  • 20 GB of free disk

IBM Compatible PC with Microsoft™ Windows 2000 or 2003 Server

  • 2.8 GHz Intel™ Pentium™ 4 processor or equivalent
  • 4 GB of free memory
  • 20 GB of free disk space

IBM Compatible PC with Red Hat Linux Advanced Server 3.0 Update 3

  • 2.8 GHz Intel Pentium 4 processor or equivalent
  • 4 GB of free memory
  • 20 GB of free disk space

Sun SPARC or x86 Server with Solaris 8 or 9

  • 1 GHz CPU
  • 4 GB RAM
  • 20 GB free disk space

IBM eServer iSeries™ Models or AS/400® that support LPAR with minimum 450 CPW in Linux partition

  • 4 GB RAM
  • 20 GB free disk space

Software requirements

The managing server requires one of the following operating systems3:

  • AIX V5.2 or AIX V5.3
  • Linux — Intel
    • Red Hat Enterprise Linux Advanced Server 3.0 Update 3
    • SUSE Linux Enterprise Server 8
  • Microsoft Windows 2000 Server with SP42
  • Microsoft Windows 2003 Server2
  • Sun Solaris 8
  • Sun Solaris 9
  • SUSE LINUX Enterprise Server 8 for Linux on iSeries
  • SUSE LINUX Enterprise Server 9 on pSeries

Database environment:

  • DB2 Universal Database® Enterprise Server Edition V8.2 with Fix Pack 7A1
  • Oracle 9.2. (only on Sun Solaris)

Application server environment:

  • Components of IBM WebSphere® Application Server V5.1.1.31

Directory environment:

  • IBM Tivoli Directory Server 5.21
  • Microsoft Active Directory (only on windows)
1
Provided with IBM Tivoli Provisioning Manager and IBM Tivoli Intelligent Orchestrator
2
Cygwin DLL V1.5.10 or higher is required on a Windows 2000 or 2003 Server environment, available at:

http://www.cygwin.com/

3
Expect 5.32 or higher — An open source package and tcl extension for simplifying program-script interaction is required for all environments and is available at:

Supported operating systems for managed servers:

AIX support

  • AIX V5.2 64
  • AIX V5.3 64

HP support

  • HP-UX V11i

Microsoft support

  • Windows 2000 Server
  • Windows 2000 Advanced Server
  • Windows Server 2003 Standard Edition
  • Windows Server 2003 Enterprise Edition

Linux — IBM eServer zSeries® support

  • z/VM® 4.4
  • SUSE LINUX Enterprise Server 7 for S/390® and zSeries
  • SUSE LINUX Enterprise Server 7 for IBM zSeries
  • SUSE LINUX Enterprise Server 8 for IBM zSeries

Linux — Intel support

  • Red Hat Enterprise Linux AS 2.1
  • Red Hat Enterprise Linux AS 3.0
  • Red Hat Linux 7.2, 7.3, 8.0, 9.0
  • SUSE 8.0, 8.1
  • SUSE LINUX Enterprise Server 7
  • SUSE LINUX Enterprise Server 8 or other distribution Powered by United Linux 1.0

Linux — pSeries support

  • SUSE LINUX Enterprise Server 8
  • Red Hat Enterprise Linux 3.0

Linux — iSeries support

  • SUSE LINUX Enterprise Server 8

Sun Solaris support

  • Solaris V8
  • Solaris V9

For an extended list of supported hardware and application software visit the IBM Orchestration and Provisioning Automation Catalog.

Both 32 bits and 32-bits mode on 64-bit kernel (or 32-bit toleration mode on 64-bit mode systems) are supported for all operating systems with the exception that IBM Tivoli Directory Server must be installed on a 64-bit machine.

Planning information

Packaging

IBM Tivoli Provisioning Manager is distributed with:

  • International Program License Agreement (Z125-3301)
  • Product CD-ROMs:
  • License Information document (GI11-4707)

Security, auditability, and control

IBM Tivoli Provisioning Manager uses the security and auditability features of IBM WebSphere Application Server. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
 
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IBM Tivoli Enhanced Value-Based Pricing

IBM Tivoli software products are priced using IBM Tivoli's Enhanced Value-Based Pricing. The Enhanced Value-Based Pricing system is based upon the IBM Tivoli Environment-Managed Licensing Model, which uses a managed-environment approach — whereby price is determined by what is managed rather than the number and type of product components installed.

For example, all servers monitored with IBM Tivoli's monitoring product (IBM Tivoli Monitoring) require entitlements sufficient for those servers. Other IBM Tivoli products may manage clients, client devices, agents, network nodes, users, or other items, and are licensed and priced accordingly.

Unlike typical systems management licensing models that require entitlements of specific software components to specific systems, the IBM Tivoli Environment-Managed Licensing Model provides the customer flexibility to deploy its IBM Tivoli software products within its environment in a manner that can address and respond to the customer's evolving architecture. That is, as the architecture of a customer's environment changes, the customer's implementation of IBM Tivoli software can be altered as needed without affecting the customer's license requirements (as long as the customer does not exceed its entitlements to the software).

Under Enhanced Value-Based Pricing, licensing and pricing of server-oriented applications are determined based upon the server's use in the customer's environment. Typically, such applications are licensed and priced in a manner that corresponds to each installed and activated processor of the server managed by the IBM Tivoli application to help correlate price to value while offering a simple solution.

Where a server is physically partitioned, this approach is modified. This partitioning technique is the approach used with systems that have either multiple cards or multiple frames, each of which can be configured independently. For servers capable of physical partitioning (for example, IBM's pSeries Scalable POWERparallel Systems® servers, Sun Ultra servers, and HP Superdome servers), an entitlement is required for each processor in the physical partition being managed by the Tivoli application. For example, assume that a server has 24 processors installed in aggregate. If this server is not partitioned, entitlements are required for all 24 processors. If, however, it is physically partitioned into three partitions each containing eight processors, and Tivoli products were managing only one of the three partitions, then entitlements would be required for the eight processors on the physical partition managed by the IBM Tivoli application.

For servers with virtual or logical partitions, entitlements are required for all installed and activated processors on the server. For each IBM Tivoli application managing a clustered environment, licensing is based on the cumulative number of installed and activated processors on each server in the cluster. Where the cluster includes physically partitioned servers, the considerations described above concerning physically partitioned servers apply as well.

Enhanced Value-Based Pricing recognizes the convergence of RISC/UNIX® and Microsoft Windows/Intel technologies, in order to simplify the customers licensing requirements, and to provide a smoother, more scalable model. Pricing and licensing does not differentiate between non-zSeries server platforms or operating systems. For some products, this platform neutrality extends to zSeries and other host servers as well.

IBM Tivoli Enhanced Value-Based Pricing Terminology Definitions

Network Node or Node

Network Nodes include routers, switches, hubs, and bridges that contain a network management agent. A single Network Node may contain any number of interfaces or ports.

Partitions

A server's resources (CPU, memory, I/O, interconnects and buses) may be divided according to the needs of the applications running on the server. This partitioning can be implemented with physical boundaries (Physical Partitions) or logical boundaries (Logical Partitions).

Physical Partitions are defined by a collection of processors dedicated to a workload and can be used with systems that have either multiple cards or multiple frames, each of which can be configured independently. In this method, the partitions are divided along hardware boundaries and processors, and the I/O boards, memory, and interconnects are not shared.

Logical Partitions are defined by software rather than hardware and allocate a pool of processing resources to a collection of workloads. These partitions, while separated by software boundaries, share hardware components and run in one or more physical partitions.

Port

A port is the physical connection between a device and the network.

Processor

A processor is a functional unit in a computer that interprets and executes instructions. A processor consists of at least an instruction control unit and an arithmetic and logic unit.

Server

A server is a computer system that executes requested procedures, commands, or applications to one or more clients and/or other devices over a network. Examples include, but are not limited to, file servers, print servers, mail servers, database servers, application servers, and Web servers.

Standby or Backup Systems

For programs running or resident on backup machines, IBM defines three types of situations: cold, warm, and hot. In the cold and warm situations, a separate entitlement for the copy on the backup machine is normally not required and typically no additional charge applies. In a hot backup situation, the customer needs to acquire another license or entitlements sufficient for that server. All programs running in backup mode must be solely under the customer's control, even if running at another enterprise's location.

As a practice, the following are definitions and allowable actions concerning the copy of the program used for backup purposes:

Cold — A copy of the program may reside, for backup purposes, on a machine as long as the program is not started. There is no additional charge for this copy.

Warm — A copy of the program may reside for backup purposes on a machine and is started, but is idling, and is not doing any work of any kind. There is no additional charge for this copy.

Hot — A copy of the program may reside for backup purposes on a machine, is started, and is doing work. The customer must acquire a license or entitlements for this copy and there will generally be an additional charge.

Doing work, includes, for example, production, development, program maintenance, and testing. It also could include other activities such as mirroring of transactions, updating of files, synchronization of programs, data or other resources (for example, active linking with another machine, program, database, or other resource, and so on), or any activity or configurations that would allow an active hot switch or other synchronized switch over between programs, databases, or other resources to occur.

In the case of a program or system configuration that is designed to support a high availability environment by using various techniques (for example, duplexing, mirroring of files or transactions, maintaining a "heartbeat", active linking with another machine, program, database, or other resource, and so on), the program is considered to be doing work in the hot situation and a license or entitlement must be purchased. Specific, and is typically only used on products managing zSeries systems.

Product Web site

A complete list of products and licensing documents is available at Web site

Passport Advantage

Through the Passport Advantage Agreement, customers may receive discounted pricing based on their total volume of eligible products, across all IBM brands, acquired worldwide. The volume is measured by determining the total "Passport Advantage points value" of the applicable acquisitions. Passport Advantage points are only used for calculating the entitled Passport Advantage discount.

To determine the required Tivoli product configuration under Passport Advantage, the Tivoli Enhanced Value-Based Pricing Model applies. The customer's environment is evaluated on a per-product basis.

Use the following two-step process to determine the total "Passport Advantage points value":

  1. Analyze the customer environment to determine the number of charge units for a product. The quantity of each product's part numbers to be ordered is determine by that analysis.
  2. Order the Passport Advantage part numbers. A Passport Advantage point value, which is the same worldwide for a specific part number regardless of where the order is placed, is assigned to each Tivoli product part number. The Passport Advantage point value for the applicable part number multiplied by the quantity for that part number will determine the Passport Advantage points for that Tivoli product part number. The sum of these Passport Advantage points determines the "Passport Advantage point value" of the applicable Tivoli product authorizations which then may be aggregated with the point value of other applicable Passport Advantage product acquisitions to determine the total "Passport Advantage points value".

The discounted pricing available through Passport Advantage is expressed in the form of Suggested Volume Prices (SVPs), which vary depending on the SVP level. Each SVP level is assigned a minimum total Passport Advantage point value, which must be achieved, in order to qualify for that SVP level.

Media packs and documentation packs do not carry Passport Advantage points and are not eligible for SVP discounting.

For additional information on Passport Advantage, refer to the following Web site

The following Passport Advantage part number categories may be orderable:

  • License and Software Maintenance 12 Months — this is the product authorization with maintenance to the first anniversary date.
  • Annual Software Maintenance Renewal — this is the maintenance renewal for one anniversary that applies when a customer renews their existing coverage period prior to the anniversary date at which it expires.
  • Software Maintenance Reinstatement 12 months — this is for customers who have allowed their Software Maintenance to expire, and later wish to reinstate their Software Maintenance.
  • Media packs — these are the physical media, such as CD-ROMs, that deliver the product's code.
  • Documentation packs — these contain printed documentation such as the User's Guide and Release Notes.

Pricing examples

IBM Tivoli Provisioning Manager: The following customer network applies to all of the examples to enable the reader to see where products tend to manage something less than the entire environment. The customer's overall network environment includes:

Distributed servers

  • Twenty uniprocessors
  • Sixty-five 2-way servers
  • Twelve 4-way servers
  • One 8-way server
  • One 12-way server with two virtual or logical partitions
  • One 14-way server
  • One 16-way Sun Ultra server with two 8-way physical partitions (only one of which is managed by Tivoli applications)
  • One 24-way server

Others:

  • One z800 server with two processors running Linux
  • One 1,500 MSU zSeries server
  • 1,500 clients
  • 100 network nodes (including firewall and switch devices)

Scenario 1: The customer has 11 servers and four network nodes to be managed by IBM Tivoli Provisioning Manager as follows:

  • One 2-way server (Managing server)
  • Five uniprocessors (Managed by ITPM)
  • Five 2-way processors (Managed by ITPM)
  • Two firewall devices (Firewall functionality managed by ITPM)
  • Two switch devices (Switching and load balancing managed by ITPM)

The customer must obtain entitlements for 15 processors and four network nodes as shown in the following tables:

                                        Number
Processors         Function             of          Processor
per server         performed            servers     entitlements
 
2-way              ITPM Manager          1           0
1-way              Managed servers       5           5
2-way              Managed servers       5          10
 
Total                                   11          15
 processor
 entitlements

                                        Number      Total
                                        of          network
Network            Function             network     node
nodes              performed            nodes       entitlements
 
Firewall           Firewall             2           2
 device
 
Switching          Switching            2           2
 Device             and load
                    balancing
 
Total                                               4
 network node
 entitlements

Scenario 2: The customer has eight servers and four network nodes to be managed by IBM Tivoli Provisioning Manager as follows:

  • One 2-way server (ITPM Managing Server)
  • One 2-way server (ITPM Managing Server Database)
  • Five 1-way servers (managed by ITPM)
  • One z800 server with two processors running Linux
  • Two firewall network nodes (managed by ITPM)
  • Two switch network nodes (managed by ITPM)

The customer must obtain entitlements for six processors and four network nodes as shown in the following tables:

                                        Number
Processors         Function             of          Processor
per server         performed            servers     entitlements
 
2-way              ITPM Manager         1           0
2-way              ITPM Database        1           0
1-way              Managed servers      5           5
2-way z800         1 Managed IFL        1           1
 
Total                                   8           6
 Processor
 Entitlements

                                        Number
                                        of          Network
Network            Function             network     node
nodes              performed            nodes       entitlements
 
Firewall           Firewall             2           2
 device
 
Switching          Routing,             2           2
 device             switching and
                    load balancing
 
Total                                               4
 network node
 entitlements
 

 
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Ordering information
  • Product Group: IBM Tivoli Provisioning
  • Product: IBM Tivoli Provisioning Manager (5724L09)
  • Product Category: Tivoli Provisioning

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.

Entitled maintenance offerings description

  • Tivoli Provisioning Manager Proc
  • Tivoli Provisioning Mgr Ntwrk Node
  • Tivoli Provisioning MGR PR for zSeries
  • Tivoli Provisioning Mgr NW Node zSeries

                                                         Part
Media packs description                                  number
 
IBM Tivoli Provisioning Manager V3.1 CD                  BJ0EHML
 Media Pack Multilingual -- Windows
 
IBM Tivoli Provisioning Manager V3.1 CD                  BJ0EIML
 Media Pack Multilingual -- AIX
 
IBM Tivoli Provisioning Manager V3.1 CD                  BJ0EJML
 Media Pack Multilingual -- Solaris
 
IBM Tivoli Provisioning Manager V3.1 CD                  BJ0EKML
 Media Pack Multilingual -- Linux

Current licensees

Current licensees with support in effect will receive instructions on how to order this update.

New licensees

Orders for new licenses will be accepted now.

Shipment will begin on the planned availability date.

Basic license

Ordering information for Passport Advantage: Passport Advantage allows you to have a common anniversary date for Software Maintenance renewals, which can simplify management and budgeting for eligible new versions and releases (and related technical support) for your covered products. The anniversary date, established at the start of your Passport Advantage Agreement, will remain unchanged while your Passport Advantage Agreement remains in effect. New software purchases will initially include twelve full months of maintenance coverage. Maintenance in the second year (the first year of renewal) can be prorated to be coterminous with your common anniversary date. Thereafter, all software maintenance will renew at the common anniversary date and include twelve full months of maintenance.

Refer to the IBM International Passport Advantage Agreement (IPLA) and to the IBM Software Maintenance Handbook for specific terms relating to, and a more complete description of, technical support provided through Software Maintenance.

The quantity to be specified for the Passport Advantage part numbers in the following table are per processor and per network node. To order for Passport Advantage, specify the desired part number and quantity.

                                                         Part
Description                                              number
 
Processors:
IBM Tivoli Provisioning Manager License                  D52UVLL
 and Software Maintenance 12 Months
IBM Tivoli Provisioning Manager                          E00ZMLL
 Annual Software Maintenance Renewal
IBM Tivoli Provisioning Manager                          D52UWLL
 Software Maintenance Reinstatement
 12 Months
Trade Up -- IBM Tivoli Provisioning                      D53TWLL
 Manager from IBM Tivoli Configuration
 Manager License and Software
 Maintenance 12 Months
IBM Tivoli Provisioning Manager for                      D52XWLL
 zSeries License and Software
 Maintenance 12 Months IBM Tivoli
 Provisioning Manager for zSeries                        E011BLL
 Annual Software Maintenance Renewal
 12 Months
IBM Tivoli Provisioning Manager for                      D52XXLL
 zSeries Software Maintenance
 Reinstatement 12 Months
Trade Up -- IBM Tivoli Provisioning                      D53TYLL
 Manager for zSeries from IBM Tivoli
 Configuration Manager License and
 Software Maintenance 12 Months
 
Network Nodes:
IBM Tivoli Provisioning Manager License                  D52VHLL
 and Software Maintenance 12 Months
IBM Tivoli Provisioning Manager Annual                   E00ZWLL
 Software Maintenance Renewal
IBM Tivoli Provisioning Manager Software                 D52VILL
 Maintenance Reinstatement 12 Months

To order a media pack for Passport Advantage, specify the part number in the desired quantity from the following table:

                                                         Part
Description                                              number
 
IBM Tivoli Provisioning Manager V3.1
 Media Pack -- Windows Multilingual                      BJ0EHML
 Media Pack -- AIX Multilingual                          BJ0EIML
 Media Pack -- Solaris Multilingual                      BJ0EJML
 Media Pack -- Linux Multilingual                        BJ0EKML

IBM Tivoli Provisioning Manager is also available via Web download from Passport Advantage.

Ordering information by program/Feature number for: 5724-L09, 5724-L0F, 5724-L0G, 5724-L0H, 5724-L0I, and 5724-L0J

To order a basic license, specify the program number and the feature number of the desired distribution medium. Also, specify the one-time charge feature number in the quantity desired (maximum quantity of 250).

The quantity to be specified for the features in the following table is per processor and per network node.

Use the following table to order the program products listed below:

 
Product                                           Feature number
number           Product name                     Qty 1  Qty 250
 
5724-L09         IBM Tivoli Provisioning
                  Manager
                 Processors:                      0126   0127
                 Network nodes:                   0128   0129

This software license includes Software Maintenance, previously referred to as Software Subscription and Technical Support.

Extending coverage for a total of three years from date of acquisition may be elected. Order the program number, feature number, and quantity to extend coverage for your software licenses. If maintenance has expired, specify the after license feature number.

IBM Tivoli Provisioning Manager

Maintenance IASP PID 1 Year: 5724-L0F

                                        Feature          Feature
                                        number           number
Description                             qty 1            qty 250
 
Use authorizations
 (to be ordered in quantity):
Processors:
 Software Maintenance                   0102             0103
  No Charge Registration
 Software Maintenance                   0104             0105
  1-Year Renewal
 
Network Nodes:
 Software Maintenance                   0106             0107
  No Charge Registration
 Software Maintenance                   0108             0109
  1-Year Renewal

Maintenance IASP PID 1 Year: 5724-L0I

                                        Feature          Feature
                                        number           number
Description                             qty 1            qty 250
 
Use authorizations
 (to be ordered in quantity):
Processors:
 Software Maintenance                   0118             0119
  1-Year After License
 
Network Nodes:
 Software Maintenance                   0120             0121
  1-Year After License

Maintenance IASP PID 3 Year: 5724-L0G

                                        Feature          Feature
                                        number           number
Description                             qty 1            qty 250
 
Use authorizations
 (to be ordered in quantity):
Processors:
 Software Maintenance                   0110             0111
  3-Year Registration
 
Network nodes:
 Software Maintenance                   0112             0113
  3-Year Registration

Maintenance IASP PID 3 Year: 5724-L0H

                                        Feature          Feature
                                        number           number
Description                             qty 1            qty 250
 
Use authorizations
 (to be ordered in quantity):
Processors:
 Software Maintenance                   0114             0115
  3-Year Renewal
 
Network nodes:
 Software Maintenance                   0116             0117
  3-Year Renewal

Maintenance IASP PID 3 Year: 5724-L0J

                                        Feature          Feature
                                        number           number
Description                             qty 1            qty 250
 
Use authorizations
 (to be ordered in quantity):
Processors:
 Software Maintenance                   0122             0123
  3-Year After License
 
Network nodes:
 Software Maintenance                   0124             0125
  3-Year After License

Subscription and Support

To receive voice technical support via telephone during normal business hours and future releases and versions at no additional charge, Subscription and Support must be ordered. The capacity of Subscription and Support (for example, Value Units or number of processors) must be the same as the capacity ordered for the product licenses.

To order, specify the Subscription and Support program product number and the appropriate license or charge option.

IBM is also providing Subscription and Support for these products via a separately purchased offering under the terms of the IBM International Agreement for Acquisition of Support (IAAS). This offering:

  • Includes and extends the support services provided in the base support to include technical support via telephone during normal business hours.
  • Entitles customers to future releases and versions at no additional charge. Note that the customer is not entitled to new products.

When Subscription and Support is ordered, the charges will renew automatically annually unless cancelled by the customer. The distribution media features in the following table apply to program number 5724-L09. To order, select the distribution medium feature for the desired program number.

                                  Feature           Distribution
Language -- Platform              number            medium
 
Multilingual -- Windows           5809              CD-ROM
Multilingual -- AIX               5806              CD-ROM
Multilingual -- Solaris           5808              CD-ROM
Multilingual -- Linux             5807              CD-ROM

 
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Terms and conditions

Licensing: IBM IPLA. Proofs of Entitlement (PoE) are required for all authorized use. Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

This software license includes Software Maintenance, previously referred to as Software Subscription and Technical Support.

The following agreement applies for maintenance and does not require customer signatures:

  • IBM Agreement for Acquisition of Software Maintenance (Z125-6011)

License information form number: GI11-4707

Limited warranty applies: Yes

Warranty: This program has warranty for a minimum of one year from acquisition from IBM or authorized IBM Business Partner. The warranty provided to the customer, for at least one year from acquisition, is access to databases (read Web sites) for program information and FAQs, including any known fixes to defects, which the customer can download or obtain otherwise and install at leisure.

Program technical support: Technical support of a program product will be available for a minimum of three years from the planned availability date, as long as your Software Maintenance is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Maintenance also provides you with access to updates, releases, and versions of the program. Customers will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

Money-back guarantee: If for any reason you are dissatisfied with the program, return it within 30 days from the invoice date, to the party (either IBM or its reseller) from whom you acquired it, for a refund. This applies only to your first acquisition of the program.

Copy and use on home/portable computer: No

Volume orders (IVO): No

Passport Advantage applies

Yes, and through the Passport Advantage Web site at

Usage restriction: Yes.

To the number of processors and network nodes that are licensed.

Software Maintenance applies: Yes

Software Maintenance, previously referred to as Software Subscription and Technical Support, is now included in the Passport Advantage Agreement. Installation and technical support for the products announced in this letter is provided by the Software Maintenance offering of the IBM International Passport Advantage Agreement. This fee service enhances customer productivity by providing voice and/or electronic access into the IBM support organizations.

IBM includes one year of Software Maintenance with the initial license acquisition of each program acquired. The initial period of Software Maintenance can be extended by the purchase of a renewal option.

While your Software Maintenance is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions; and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, every day of the year. For additional details, consult your IBM Software Support Guide at

Software Maintenance does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under this agreement.

For more information about the Passport Advantage Agreement, refer to the IBM International Passport Advantage Agreement Software Announcement 201-202 , dated July 10, 2001, or visit the Passport Advantage Web site at

All distributed software licenses include Software Maintenance (Software Subscription and Technical Support) for a period of 12 months from the date of acquisition, providing a streamlined way to acquire IBM software and assure technical support coverage for all licenses. Extending coverage for a total of three years from date of acquisition may be elected. For additional information, refer to Changes to Distributed Software Products Model for Products Outside Passport Advantage Software Announcement 201-201 , dated July 10, 2001.

Complimentary products: IBM provides licensed copies of complimentary products in our product boxes. The complimentary products are not upgradeable through the originally ordered product. They are only upgradeable separately as individual products. If a fully licensed product is required, contact IBM or your reseller. In addition, complimentary products do not entitle customers to receive service support.

Variable charges apply: No

Educational allowance available: Yes, 15% education allowance applies to qualified education institution customers.
 
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Prices

The prices provided in this announcement are suggested retail prices for the U.S. only and are provided for your information only. Dealer prices may vary, and prices may also vary by country. Prices are subject to change without notice. For additional information and current prices, contact your local IBM representative.

Information on charges is available at

Select UNITED STATES and then click on "IBMLink 2000".

Pricing for 5724-L09 non-zSeries offerings

                                 Feature           Feature
                      Product    number            number
Product name          number     qty 1    Charge   qty 250   Charge
 
IBM Tivoli            5724-L09
 Provisioning
 Manager
Processors:                      0126     $1,100   0127      $275,000
Network nodes:                   0128         50   0129        12,500

Maintenance IASP PID 1 Year: 5724-L0F

                                  Feature           Feature
                                  number            number
Description                       qty 1    Charge   qty 250   Charge
 
Processors:
 Software Maintenance             0104     $220     0105      $55,000
  1-Year Renewal
 
Network Nodes:
 Software Maintenance             0108       10     0109        2,500
  1-Year Renewal

Maintenance IASP PID 1 Year: 5724-L0I

                                 Feature           Feature
                                 number            number
Description                      qty 1    Charge   qty 250   Charge
 
Processors:
Software Maintenance             0118     $660     0119      $165,000
 1-Year After License
 
Network Nodes:
Software Maintenance             0120       30     0121         7,500
 1-Year After License

Maintenance IASP PID 3 Year: 5724-L0G

                                 Feature           Feature
                                 number            number
Description                      qty 1    Charge   qty 250   Charge
 
Processors:
Software Maintenance             0110     $440     0111      $110,000
 3-Year Registration
 
Network nodes:
Software Maintenance             0112       20     0113         5,000
 3-Year Registration

Maintenance IASP PID 3 Year: 5724-L0H

                                 Feature           Feature
                                 number            number
Description                      qty 1    Charge   qty 250   Charge
 
Processors:
Software Maintenance             0114     $660     0115      $165,000
 3-Year Renewal
 
Network nodes:
Software Maintenance             0116       30     0117         7,500
 3-Year Renewal

Maintenance IASP PID 3 Year: 5724-L0J

                                 Feature           Feature
                                 number            number
Description                      qty 1    Charge   qty 250   Charge
 
Processors:
Software Maintenance             0122     $1,100   0123      $275,000
 3-Year After License
 
Network nodes:
Software Maintenance             0124         50   0125        12,500
 3-Year After License

Passport Advantage

For Passport Advantage and charges, contact your IBM representative or your authorized IBM Business Partner. Additional information is also available at


 
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Order now

To order, contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

 Phone:     800-IBM-CALL (426-2255)
 Fax:       800-2IBM-FAX (242-6329)
 Internet:  ibm_direct@vnet.ibm.com
 Mail:      IBM Americas Call Centers
            Dept:  IBM CALL, 11th Floor
            105 Moatfield Drive
            North York, Ontario
            Canada M3B 3R1
 
 Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

 
iSeries and IBMLink are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Tivoli, Passport Advantage, AIX, pSeries, the e-business logo, RS/6000, AS/400, DB2 Universal Database, WebSphere, zSeries, z/VM, S/390, and Scalable POWERparallel Systems are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Pentium and Intel are trademarks of Intel Corporation.
 
Windows and Microsoft are trademarks of Microsoft Corporation.
 
UNIX is a registered trademark of the Open Company in the United States and other countries.
 
Linux is a trademark of Linus Torvalds in the United States, other countries or both
 
Other company, product, and service names may be trademarks or service marks of others.

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