IBM Tivoli Intelligent Orchestrator V3.1 helps improve server utilization

IBM United States Software Announcement 205-110
May 10, 2005

 

 ENUS205-110.PDF (72KB)

Table of contents   Document options  
TOC link At a glance TOC link Publications
TOC link Overview TOC link Technical information
TOC link Key prerequisites TOC link Ordering information
TOC link Planned availability dates TOC link Terms and conditions
TOC link Description TOC link IBM Electronic Services
TOC link Product positioning TOC link Prices
TOC link Offering Information TOC link Order now
 
Printable version Printable version

 
At a glance

IBM Tivoli Intelligent Orchestrator V3.1 offers the following functions and benefits:

  • Anticipates and triggers the response to fluctuating capacity in real time by automating and orchestrating the deployment of your IT infrastructure according to your business priorities
  • Helps protect technology investments by orchestrating the allocation of your existing hardware, software, and network devices without rewiring the environment
  • Helps minimize costs, optimize server utilization, and boost server-to-administrator ratios by automating the steps necessary to provision, configure, and manage a complete production solution
  • Anticipates datacenter production requirements and allocates production capacity to meet business demands just in time
  • Enables your organization to quickly and easily adopt, automate, and manage new strategic initiatives
  • Helps improve the ability to meet service levels by monitoring and dynamically providing peak demand capacity from server resource pools
  • Provides access to a library of automation workflows (OPAL) that can be downloaded from the World Wide Web

For ordering, contact:

Your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).
 
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Overview

In today's business environment, being able to respond to changing market needs is a prerequisite to being competitive. However, the delivery of new products and services often drives up IT costs in the form of new applications, IT infrastructure, and support staff. As a result, companies have been forced to be more selective in their business pursuits, often forgoing projects that would have required changes to IT infrastructure. New on demand automation solutions from IBM help companies leverage their existing IT assets to become more agile and responsive to the business.

The IBM Tivoli® Intelligent Orchestrator product is a key element of IBM's on demand initiative and Tivoli IT service management software. Its capabilities span the customer's datacenter, helping improve availability and performance. When combined with IBM Tivoli Provisioning Manager, datacenter operations' staff, as well as network and storage administrators can be more productive, and can make better decisions when managing their IT infrastructure. They will be able to create, customize, and store work flows which will enable them to make better decisions when managing their IT infrastructure.

IBM Tivoli Provisioning Manager and IBM Tivoli Intelligent Orchestrator help lower your costs and improve datacenter utilization through the use of advanced automation technologies.

New in IBM Tivoli Intelligent Orchestrator V3.1:

  • Datacenter management enhanced in accordance with business priorities through extended sensing, understanding, and intelligence
  • Intelligent management using data from monitoring, event management, service level management, business service management, system automation, and performance management products
  • Automation and orchestration scheduled
  • Resource orchestration in automated, high-availability environments
  • Objective Analyzer support for dynamic resources and SLA management of grid application environments

 
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Key prerequisites

Refer to the Hardware requirements and Software requirements sections


 
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Planned availability dates
  • May 10, 2005: Electronic software delivery
  • May 20, 2005: Media and documentation

 
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Description

IBM Tivoli Intelligent Orchestrator V3.1

IBM Tivoli Intelligent Orchestrator, which includes IBM Tivoli Provisioning Manager, extends the provisioning model by providing a sensing, capacity planning, and responsive software application to dynamically meet required service levels. Because of this sensing and responsive software architecture, orchestration enables dynamic and automated allocation of server capacity on demand.

IBM Tivoli Intelligent Orchestrator, by dynamically allocating capacity to applications that require it, can improve utilization of underutilized computing systems. It can improve application service levels without investing in additional capacity. It helps increase the value of IT server investments by making server capacity available to all applications under its management. Using Intelligent Orchestrator, a datacenter can predict impending capacity requirements and facilitate dynamic reallocation of server and network resources.

IBM Tivoli Intelligent Orchestrator extends the benefits of IBM Tivoli Provisioning Manager. It orchestrates the activities necessary to automatically maintain server availability and meet required service levels. It provides the why, where, and when of a complete solution.

  • The why : By monitoring the applications under its control, IBM Tivoli Intelligent Orchestrator can sense degrading performance and determine why actions need to be taken.
  • The where : Because solutions are monitored closely, IBM Tivoli Intelligent Orchestrator can determine where (which application) a resource is needed and instruct the IBM Tivoli Provisioning Manager to deploy a server, install the necessary software, and configure the network. This enables an application to maintain acceptable service levels.
  • The when : Utilizing its capacity management capabilities, Tivoli Intelligent Orchestrator can predict when resources will become available or needed. It will start the provisioning process just-in-time to help match IT resources with an application's growing or decreasing workload.

IBM Tivoli Intelligent Orchestrator provides a powerful system that can:

  • Gather information about the performance of your application clusters and build a workload model that can predict impending resource requirements
  • Manage resources across your application clusters to optimize business-aligned service delivery
  • Automate the deployment of computing resources to each application environment
  • Provide applications with priority access to datacenter resources based on class of service

IBM Tivoli Intelligent Orchestrator provides the following capabilities:

  • Utility computing enablement: The notion of utility computing, while a contemporary buzzword, is far from a new idea. Enterprises with mainframe systems have been charging business units for MIPS of consumed computing capacity for many years. This cost allocation model was lost in the move to distributed systems where service level management required large, dedicated server deployments that sit largely idle waiting for infrequent peaks in demand. With the dynamic resource provisioning enabled by IBM Tivoli Intelligent Orchestrator, there is opportunity to move back to a pay-per-use model for computing power. This new form of utility computing can take the form of a cost allocation model to charge departments within an enterprise, or a billing model used by outsourcers to bill their enterprise customers.
  • Improved server utilization: IBM Tivoli Intelligent Orchestrator can improve server utilization for your existing distributed systems. By establishing shared pools of resources and dynamically provisioning as needed, fewer but more highly utilized servers are required. Applications can continue to run as isolated, dedicated infrastructures. This allows a company to start quickly with little modification to their existing infrastructure or training costs. The same Tivoli Provisioning Manager automation that enables dynamic provisioning also helps ensure that the consolidated pools of fewer, more highly utilized servers are managed efficiently.
  • Application server support: IBM Tivoli Intelligent Orchestrator can orchestrate the provisioning of on demand application environments to provide capacity as needed. By understanding the capacity requirements of each application and comparing it to the committed service level, it can determine how much capacity is required. IBM Tivoli Intelligent Orchestrator can then provision additional servers to add capacity or reclaim servers to reduce capacity.

Section 508 of the U.S. Rehabilitation Act

IBM Tivoli Intelligent Orchestrator is capable as of May 20, 2005, when used in accordance with IBM's associated documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it.
 
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Product positioning

IBM Tivoli Intelligent Orchestrator V3.1 product includes IBM Tivoli Provisioning Manager V3.1. IBM Tivoli Intelligent Orchestrator senses, anticipates, plans, and controls responses to real-time production requirements. It provides additional benefits by orchestrating IT workflows to dynamically maintain server availability and meet required service levels.

The IBM Tivoli Intelligent Orchestrator product also includes:

  • IBM Tivoli Provisioning Manager V3.1
  • DB2 Universal Database® Enterprise Server Edition V8.2 with Fix Pack 7A
  • Components of IBM WebSphere® Application Server V5.1.1.3
  • IBM Directory Server 5.2

Tivoli Intelligent Orchestrator implements technology to provide you with autonomic computing capabilities.

These autonomic functions provide:

  • Self-configuration: As Tivoli Intelligent Orchestrator dynamically moves servers between resource pools and production environments, your datacenter's workflows are executed automatically to configure servers, operating systems, middleware, applications, and network devices acting as switches, routers, firewalls, and load balancers. Self-configuration can be implemented in an evolutionary manner. You can progress from manual execution, to semi-automatic alerted execution and finally, when comfortable, full automation.
  • Self-optimization: Tivoli Intelligent Orchestrator's Global Resource Manager gathers capacity requirements from the servers it manages, and controls overall optimization of the identified solution. It has two primary responsibilities: making optimal resource allocation decisions and maintaining control of the application infrastructure. Considering the different server requirements for each application environment, it determines where the servers are to be allocated.
  • Self-healing: Tivoli Intelligent Orchestrator can detect failed servers within clusters and call automated processes to move servers dynamically from either resource pools or less critical business processes.

Trademarks

 
Tivoli, DB2 Universal Database, and WebSphere are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Other company, product, and service names may be trademarks or service marks of others.

 
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Offering Information

Product information is available via the Offering Information Web site

Also, visit the Passport Advantage® Web site


 
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Publications

No publications are shipped with this product.

The IBM Publications Center

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 50 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries free of charge.

The IBM Publications Notification System (PNS)

PNS enables subscribers to set up profiles of interest by order number/product number. PNS subscribers automatically receive e-mail notifications of all new publications defined in their profiles. These may then be ordered/downloaded from the Publications Center.

The PNS site is available in English and Canadian French.
 
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Technical information

Specified operating environment

Hardware requirements

Managing server requires one of the following hardware platforms with the managing server database and directory on a separate server:

IBM eServer pSeries® or RS/6000® with AIX® V5.2 or AIX V5.3

  • 1 GHz CPU
  • 4 GB of free memory
  • 20 GB of free disk

IBM Compatible PC with Microsoft™ Windows™ 2000 or 2003 Server

  • 2.8 GHz Intel™ Pentium™ 4 processor, or equivalent
  • 4 GB of free memory
  • 20 GB of free disk space

IBM Compatible PC with Red Hat Linux™ Advanced Server 3.0 Update 3

  • 2.8 GHz Intel Pentium 4 processor or equivalent
  • 4 GB of free memory
  • 20 GB of free disk space

Sun SPARC or x86 Server with Solaris 8 or 9

  • 1 GHz CPU
  • 4 GB RAM
  • 20 GB free disk space

IBM eServer iSeries™ Models or AS/400® that support LPAR with minimum 450 CPW in Linux partition

  • 4 GB RAM
  • 20 GB free disk space

Software requirements

Software requirements for managing server

One of the following operating systems3:

  • AIX 5.2 or AIX 5.3
  • Linux — Intel
    • Red Hat Enterprise Linux Advanced Server 3.0 Update 3
    • SUSE LINUX Enterprise Server 8
  • Microsoft Windows 2000 Server with SP42
  • Microsoft Windows 2003 Server2
  • Sun Solaris 8
  • Sun Solaris 9
  • SUSE LINUX Enterprise Server 8 for Linux on iSeries
  • SUSE LINUX Enterprise Server 9 on pSeries

Database environment:

  • DB2 Universal Database® Enterprise Server Edition V8.2 with Fix pack 7A1
  • Oracle 9.2 (only on Sun Solaris)

Application server environment:

  • Components of IBM WebSphere® Application Server V5.1.1.31

Directory environment:

  • IBM Tivoli® Directory Server 5.21
  • Microsoft Active Directory (Only on Windows)
1
Provided with IBM Tivoli Provisioning Manager and IBM Tivoli Intelligent Orchestrator
2
Cygwin DLL V1.5.10, or higher, is required on a Windows 2000 or 2003 Server environment, available at

3
Expect 5.32, or higher — An open source package and tcl extension for simplifying program-script interaction is required for all environments and is available at:

Supported operating systems for managed servers

AIX support

  • AIX V5.2
  • AIX V5.3

HP support

  • HP-UX V11i

Microsoft support

  • Windows 2000 Server
  • Windows 2000 Advanced Server
  • Windows Server 2003 Standard Edition
  • Windows Server 2003 Enterprise Edition

Linux — IBM eServer zSeries® support

  • z/VM® 4.4
  • SUSE LINUX Enterprise Server 7 for S/390® and zSeries
  • SUSE LINUX Enterprise Server 7 for zSeries
  • SUSE LINUX Enterprise Server 8 for zSeries

Linux — Intel support

  • Red Hat Enterprise Linux AS 2.1
  • Red Hat Enterprise Linux AS 3.0
  • Red Hat Linux 7.2, 7.3, 8.0, 9.0
  • SUSE 8.0, 8.1
  • SUSE LINUX Enterprise Server 7
  • SUSE LINUX Enterprise Server 8, or other distribution Powered by United Linux 1.0

Linux — IBM pSeries support

  • SUSE LINUX Enterprise Server 8
  • Red Hat Enterprise Linux 3.0

Linux — IBM eServer iSeries support

  • SUSE LINUX Enterprise Server 8

Sun Solaris support

  • Solaris 8
  • Solaris 9

For an extended list of supported hardware and application software, refer to the IBM Orchestration and Provisioning Automation Catalog .

Both 32 bits and 32 bits mode on 64 bit kernel (or 32 bit toleration mode on 64 bit mode systems) are supported for all operating systems with the exception that IBM Tivoli Directory Server must be installed on a 64 bit machine.

Planning information

Software Maintenance, previously referred to as Software Subscription and Technical Support, is included in the Passport Advantage Agreement. Installation and technical support is provided by the Software Maintenance offering of the IBM International Passport Advantage Agreement. This fee service enhances customer productivity, with voice and electronic access into IBM support organizations.

Packaging

IBM Tivoli Intelligent Orchestrator is distributed with:

  • International Program License Agreement (Z125-3301)
  • CD ROMs
  • Publications (refer to the Publications section)

Security, auditability, and control

IBM Tivoli Intelligent Orchestrator uses the security and auditability features of IBM WebSphere Application Server.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.

IBM Tivoli Enhanced Value-Based Pricing terminology

IBM Tivoli Enhanced Value-Based Pricing: IBM Tivoli software products are priced using IBM Tivoli's Enhanced Value-Based Pricing. The Enhanced Value-Based Pricing system is based upon the IBM Tivoli Environment-Managed Licensing Model, which uses a managed-environment approach — whereby price is determined by what is managed rather than the number and type of product components installed.

For example, all servers monitored with IBM Tivoli's monitoring product (IBM Tivoli Monitoring) require entitlements sufficient for those servers. Other IBM Tivoli products may manage clients, client devices, agents, network nodes, users, or other items, and are licensed and priced accordingly.

Unlike typical systems management licensing models that require entitlements of specific software components to specific systems, the IBM Tivoli Environment-Managed Licensing Model provides the customer flexibility to deploy its IBM Tivoli software products within its environment in a manner that can address and respond to the customer's evolving architecture. That is, as the architecture of a customer's environment changes, the customer's implementation of IBM Tivoli software can be altered as needed without affecting the customer's license requirements (as long as the customer does not exceed its entitlements to the software).

Under Enhanced Value-Based Pricing, licensing and pricing of server-oriented applications are determined based upon the server's use in the customer's environment. Typically, such applications are licensed and priced in a manner that corresponds to each installed and activated processor of the server managed by the IBM Tivoli application to help correlate price to value while offering a simple solution.

Where a server is physically partitioned, this approach is modified. This partitioning technique is the approach used with systems that have either multiple cards or multiple frames, each of which can be configured independently. For servers capable of physical partitioning (for example, IBM's pSeries Scalable POWERparallel® Systems servers, Sun Ultra servers, and HP Superdome servers), an entitlement is required for each processor in the physical partition being managed by the IBM Tivoli application. For example, assume that a server has 24 processors installed in aggregate. If this server is not partitioned, entitlements are required for all 24 processors. If, however, it is physically partitioned into three partitions each containing eight processors, and Tivoli products were managing only one of the three partitions, then entitlements would be required for the eight processors on the physical partition managed by the IBM Tivoli application.

For servers with virtual or logical partitions, entitlements are required for all installed and activated processors on the server. For each IBM Tivoli application managing a clustered environment, licensing is based on the cumulative number of installed and activated processors on each server in the cluster for each IBM Tivoli application managing the cluster. Where the cluster includes physically partitioned servers, the considerations described above concerning physically partitioned servers apply as well.

Enhanced Value-Based Pricing recognizes the convergence of RISC/UNIX® and Microsoft Windows/Intel technologies, in order to simplify the customer's licensing requirements, and to provide a smoother, more scalable model. Pricing and licensing does not differentiate between non-zSeries server platforms or operating systems. For some products, this platform neutrality extends to zSeries and other host servers as well.

IBM Tivoli Enhanced Value-Based Pricing terminology definitions

Network Node or Node

Network Nodes include routers, switches, hubs, and bridges that contain a network management agent. A single Network Node may contain any number of interfaces or ports.

Partitions

A server's resources (CPU, memory, I/O, interconnects, and buses) may be divided according to the needs of the applications running on the server. This partitioning can be implemented with physical boundaries (Physical Partitions) or logical boundaries (Logical Partitions).

Physical Partitions are defined by a collection of processors dedicated to a workload and can be used with systems that have either multiple cards or multiple frames, each of which can be configured independently. In this method, the partitions are divided along hardware boundaries and processors, and the I/O boards, memory, and interconnects are not shared.

Logical Partitions are defined by software rather than hardware and allocate a pool of processing resources to a collection of workloads. These partitions, while separated by software boundaries, share hardware components and run in one or more physical partitions.

Port

A port is the physical connection between a device and the network.

Processor

A processor is a functional unit in a computer that interprets and executes instructions. A processor consists of at least an instruction control unit and an arithmetic and logic unit.

Server

A server is a computer system that executes requested procedures, commands, or applications to one or more clients and/or other devices over a network. Examples include, but are not limited to, file servers, print servers, mail servers, database servers, application servers, and Web servers.

Standby or Backup Systems

For programs running or resident on backup machines, IBM defines three types of situations: cold, warm, and hot. In the cold and warm situations, a separate entitlement for the copy on the backup machine is normally not required and typically no additional charge applies. In a hot backup situation, the customer needs to acquire another license or entitlement(s) sufficient for that server. All programs running in backup mode must be solely under the customer's control, even if they are running at another enterprise's location.

As a practice, the following are definitions and allowable actions concerning the copy of the program used for backup purposes:

Cold

A copy of the program may reside, for backup purposes, on a machine as long as the program is not started. There is no additional charge for this copy.

Warm

A copy of the program may reside for backup purposes on a machine and is started, but is idling, and is not doing any work of any kind. There is no additional charge for this copy.

Hot

A copy of the program may reside for backup purposes on a machine, is started, and is doing work. The customer must acquire a license or entitlement(s) for this copy and there will generally be an additional charge.

Doing work, includes, for example, production, development, program maintenance, and testing. It also could include other activities such as mirroring of transactions, updating of files, synchronization of programs, data or other resources (for example, active linking with another machine, program, database, or other resource, and so on), or any activity or configurations that would allow an active hot switch or other synchronized switch over between programs, databases, or other resources to occur.

In the case of a program or system configuration that is designed to support a high availability environment by using various techniques (for example, duplexing, mirroring of files or transactions, maintaining a "heartbeat," active linking with another machine, program, database, or other resource, and so on), the program is considered to be doing work in the hot situation and a license or entitlement must be purchased.

Product Web site

A complete list of products and licensing documents is available at

Passport Advantage: Through the Passport Advantage Agreement, customers may receive discounted pricing based on their total volume of eligible products, across all IBM brands, acquired worldwide. The volume is measured by determining the total "Passport Advantage points value" of the applicable acquisitions. Passport Advantage points are only used for calculating the entitled Passport Advantage discount.

To determine the required Tivoli product configuration under Passport Advantage, the Tivoli Enhanced Value-Based Pricing Model applies. The customer's environment is evaluated on a per-product basis.

Use the following two-step process to determine the total "Passport Advantage points value":

  1. Analyze the customer environment to determine the number of Tivoli Management Points or other charge unit for a product. The quantity of each product's part numbers to be ordered is determined by that analysis.
  2. Order the Passport Advantage part numbers. A Passport Advantage point value, which is the same worldwide for a specific part number regardless of where the order is placed, is assigned to each Tivoli product part number. The Passport Advantage point value for the applicable part number multiplied by the quantity for that part number will determine the Passport Advantage points for that Tivoli product part number. The sum of these Passport Advantage points determines the "Passport Advantage point value" of the applicable Tivoli product authorizations which then may be aggregated with the point value of other applicable Passport Advantage product acquisitions to determine the total "Passport Advantage points value."

The discounted pricing available through Passport Advantage is expressed in the form of Suggested Volume Prices (SVPs), which vary depending on the SVP level. Each SVP level is assigned a minimum total Passport Advantage point value, which must be achieved, in order to qualify for that SVP level.

Media packs and documentation packs do not carry Passport Advantage points and are not eligible for SVP discounting.

For additional information on Passport Advantage, refer to the following Web site

The following Passport Advantage part number categories may be orderable:

  • License and Software Maintenance 12 Months — This is the product authorization with maintenance to the first anniversary date.
  • Annual Software Maintenance Renewal — This is the maintenance renewal for one anniversary that applies when a customer renews their existing coverage period prior to the anniversary date at which it expires.
  • Software Maintenance Reinstatement 12 Months — This is for customers who have allowed their Software Maintenance to expire, and later wish to reinstate their Software Maintenance.
  • Media packs — These are the physical media, such as CD-ROMs, that deliver the product's code.
  • Documentation packs — These contain printed documentation such as the User's Guide and Release Notes.
  • Custom Build Registration — This is used with products that have an IBM zSeries component. Ordering this part number results in a process to enable the customer to receive the zSeries code via the z/OS® Customized Offerings packaging techniques, that is, ServerPac, SystemPac®, or the Custom Build Product Delivery Option (CBPDO).

Pricing examples

IBM Tivoli Intelligent Orchestrator (TIO): The following customer network applies to all of the examples to enable the reader to see where products tend to manage something less than the entire environment. The customer's overall network environment includes:

Distributed servers

  • Twenty uniprocessors
  • Sixty-five 2-way servers
  • Twelve 4-way servers
  • One 8-way server
  • One 12-way server with 2 virtual or logical partitions
  • One 14-way server
  • One 16-way Sun Ultra server with 2 8-way physical partitions (only one of which is managed by Tivoli applications)
  • One 24-way server

Others

  • One z800 server with two processors running Linux
  • One 1,500 MSU zSeries server
  • 1,500 clients
  • 100 network nodes (including firewall and switch devices)

Scenario 1: The customer has 11 servers and four network nodes to be managed by IBM Tivoli Intelligent Orchestrator as follows:

  • One 2-way server (Managing server)
  • Five uniprocessors (Managed by TIO)
  • Five 2-way processors (Managed by TIO)
  • Two firewall devices (Firewall functionality managed by TIO)
  • Two switch devices (Switching and load balancing managed by TIO)

The customer must obtain entitlements for 15 processors and 4 network nodes as shown in the following tables:

Processors per     Function            Number of         Processor
server             performed           servers           entitlements
 
2-way              TIO Manager         1                 0
1-way              Managed Servers     5                 5
2-way              Managed Servers     5                 10
Total Processor                        11                15
 Entitlements
 
Network            Function            Number of         Network node
nodes              performed           network nodes     entitlements
 
Firewall device    Firewall            2                 2
Switching          Switching and       2                 2
 device             Load Balancing
Total Network                                            4
 Node
 Entitlements

Scenario 2: The customer has 8 servers and 4 network nodes to be managed by IBM Tivoli Intelligent Orchestrator as follows:

  • 1 2-way server (TIO Managing Server)
  • 1 2-way server (TIO Managing Server Database)
  • 5 1-way servers (Managed by TIO)
  • 1 z800 server with two processors running Linux
  • 2 firewall network nodes (Managed by TIO)
  • 2 switch network nodes (Managed by TIO)

The customer must obtain entitlements for six processors and four network nodes as shown in the following tables:

Processors per     Function            Number of         Processor
server             performed           servers           entitlements
 
2-way              TIO Manager         1                 0
2-way              TIO Database        1                 0
1-way              Managed Servers     5                 5
2-way z800         1 Managed IFL       1                 1
Total Processor                        8                 6
 Entitlements
 
Network            Function            Number of         Network node
nodes              performed           network nodes     entitlements
 
Firewall device    Firewall            2                 2
Switching          Routing,            2                 2
 device             Switching and
                    Load Balancing
Total Network                                            4
 Node
 Entitlements

 
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Ordering information

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Product information

Licensed
function                 Product                     Product
title                    group                       category
 
IBM Tivoli               Availability and            IBM Tivoli
 Intelligent              Performance                 Provisioning
 Orchestrator

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.

Tivoli Intelligent Orchestrator V3.1.0

Entitled maintenance          Media packs                     Part
offerings description         description                     number
 
IBM Tiv Intelligent           Tivoli Intelligent              BJ0ELML
 Orch PR for zSer              Orch
                               Multilingual (English
                               International,
                               French, Korean,
                               Chinese -- Simplified,
                               Spanish,
                               Portuguese-Brazilian,
                               German, Japanese,
                               Chinese --
                               Traditional, Italian)
                               Other CD-ROM Digital
                               Disk -- ISO 9660
                               Standard
IBM Tiv Intelligent           Tivoli Intelligent              BJ0ENML
 Orch PR for zSer              Orch
                               Multilingual (English
                               International,
                               French, Korean,
                               Chinese -- Simplified,
                               Spanish,
                               Portuguese-Brazilian,
                               German, Japanese,
                               Chinese --
                               Traditional, Italian)
                               PICK CD-ROM Digital
                               Disk -- ISO 9660
                               Standard
IBM Tiv Intelligent           Tivoli Intelligent              BJ0EMML
 Orch PR for zSer              Orch
                               Multilingual (English
                               International,
                               French, Korean,
                               Chinese -- Simplified,
                               Spanish,
                               Portuguese-Brazilian,
                               German, Japanese,
                               Chinese --
                               Traditional, Italian)
                               AIX V5.x CD-ROM
                               Digital Disk -- ISO
                               9660 Standard
IBM Tiv Intelligent           Tivoli Intelligent              BJ0EPML
 Orch PR for zSer              Orch
                               Multilingual (English
                               International,
                               French, Korean,
                               Chinese -- Simplified,
                               Spanish,
                               Portuguese-Brazilian,
                               German, Japanese,
                               Chinese --
                               Traditional, Italian)
                               Linux for iSeries
                               Integrated Mid-Market
                               Business Servers,
                               Linux for x86Series
                               Intel-based servers
                               CD-ROM Digital Disk --
                               ISO 9660 Standard
 
Entitled maintenance          Media packs                     Part
offerings description         description                     number
 
IBM Tivoli                    Tivoli Intelligent              BJ0EMML
 Intelligent                   Orch
 Orchestrator                  Multilingual (English
 Network Node                  International,
                               French, Korean,
                               Chinese -- Simplified,
                               Spanish,
                               Portuguese-Brazilian,
                               German, Japanese,
                               Chinese --
                               Traditional, Italian)
                               AIX V5.x CD-ROM
                               Digital Disk -- ISO
                               9660 Standard
IBM Tivoli                    Tivoli Intelligent              BJ0EPML
 Intelligent                   Orch
 Orchestrator                  Multilingual (English
 Network Node                  International,
                               French, Korean,
                               Chinese -- Simplified,
                               Spanish,
                               Portuguese-Brazilian,
                               German, Japanese,
                               Chinese --
                               Traditional, Italian)
                               Linux for iSeries
                               Integrated Mid-Market
                               Business Servers,
                               Linux for x86Series
                               Intel-based servers
                               CD-ROM Digital Disk --
                               ISO 9660 Standard
IBM Tivoli                    Tivoli Intelligent              BJ0ELML
 Intelligent                   Orch
 Orchestrator                  Multilingual (English
 Network Node                  International,
                               French, Korean,
                               Chinese -- Simplified,
                               Spanish,
                               Portuguese-Brazilian,
                               German, Japanese,
                               Chinese --
                               Traditional, Italian)
                               Other CD-ROM Digital
                               Disk -- ISO 9660
                               Standard
IBM Tivoli                    Tivoli Intelligent              BJ0ENML
 Intelligent                   Orch
 Orchestrator                  Multilingual (English
 Network Node                  International,
                               French, Korean,
                               Chinese -- Simplified,
                               Spanish,
                               Portuguese-Brazilian,
                               German, Japanese,
                               Chinese --
                               Traditional, Italian)
                               PICK CD-ROM Digital
                               Disk -- ISO 9660
                               Standard
 
Entitled maintenance          Media packs                     Part
offerings description         description                     number
 
IBM Tivoli                    Tivoli Intelligent              BJ0ELML
 Intelligent                   Orch
 Orchestrator                  Multilingual (English
 Processor                     International,
                               French, Korean,
                               Chinese -- Simplified,
                               Spanish,
                               Portuguese-Brazilian,
                               German, Japanese,
                               Chinese --
                               Traditional, Italian)
                               Other CD-ROM Digital
                               Disk -- ISO 9660
                               Standard
IBM Tivoli                    Tivoli Intelligent              BJ0ENML
 Intelligent                   Orch
 Orchestrator                  Multilingual (English
 Processor                     International,
                               French, Korean,
                               Chinese -- Simplified,
                               Spanish,
                               Portuguese-Brazilian,
                               German, Japanese,
                               Chinese --
                               Traditional, Italian)
                               PICK CD-ROM Digital
                               Disk -- ISO 9660
                               Standard
IBM Tivoli                    Tivoli Intelligent     BJ0EMML
 Intelligent                   Orch
 Orchestrator                  Multilingual (English
 Processor                     International,
                               French, Korean,
                               Chinese -- Simplified,
                               Spanish,
                               Portuguese-Brazilian,
                               German, Japanese,
                               Chinese --
                               Traditional, Italian)
                               AIX V5.x CD-ROM
                               Digital Disk -- ISO
                               9660 Standard
IBM Tivoli                    Tivoli Intelligent              BJ0EPML
 Intelligent                   Orch
 Orchestrator                  Multilingual (English
 Processor                     International,
                               French, Korean,
                               Chinese -- Simplified,
                               Spanish,
                               Portuguese-Brazilian,
                               German, Japanese,
                               Chinese --
                               Traditional, Italian)
                               Linux for iSeries
                               Integrated Mid-Market
                               Business Servers,
                               Linux for x86Series
                               Intel-based servers
                               CD-ROM Digital Disk --
                               ISO 9660 Standard

New licensees: Orders for new licenses will be accepted now.

Shipment will begin on the planned availability date.

License transferability: Charge units are product-specific and may not be transferred to another product.

Note: There is no transferability in licensing between platforms for end-to-end products where pricing on the IBM eServer zSeries platform is based on MSUs and pricing on other platform servers is per processor.

Basic license

Ordering information for Passport Advantage: Passport Advantage allows you to have a common anniversary date for Software Maintenance renewals, which can simplify management and budgeting for eligible new versions and releases (and related technical support) for your covered products. The anniversary date, established at the start of your Passport Advantage Agreement, will remain unchanged while your Passport Advantage Agreement remains in effect. New software purchases will initially include 12 full months of maintenance coverage. Maintenance in the second year (the first year of renewal) can be prorated to be coterminous with your common anniversary date. Thereafter, all software maintenance will renew at the common anniversary date and include 12 full months of maintenance.

Refer to the IBM International Passport Advantage Agreement (IPLA) and to the IBM Software Maintenance Handbook for specific terms relating to, and a more complete description of, technical support provided through Software Maintenance.

The quantity to be specified for the Passport Advantage part numbers in the following table is per processor and per network node. To order for Passport Advantage, specify the desired part number and quantity.

Passport Advantage program licenses

IBM Tivoli Intelligent Orchestrator

Part                                              Part
description                                       number
 
IBM Tivoli Intelligent
 Orchestrator
Tivoli Intel Orch Mgd Proc zSer                   D53U1LL
 F/ITCM390 TRDUP License & SW
 Maint 12 Months
Tivoli Intel Orch Mgd Proc zSer                   D52Y4LL
 F/ITPMzSer TRDUP License & SW
 Maint 12 Months
Tivoli Intel Orch PA per Ntwk                     D52VMLL
 Node F/ITPM TRDUP License & SW
 Maint 12 Months
Tivoli Intelligent Orch Mgd Proc                  D53TZLL
 F/ITCM TRDUP License & SW Maint
 12 Months
Tivoli Intelligent Orch Mgd Proc                  D52VLLL
 F/ITPM TRDUP License & SW Maint
 12 Months
Tivoli Intelligent Orch Mgd Proc                  D52UXLL
 License & SW Maintenance
 12 Months
Tivoli Intelligent Orch Mgd Proc                  D52UYLL
 SW Maint Reinstatement 12 Mon
Tivoli Intelligent Orch Mgd Proc                  E00ZNLL
 SW Maintenance Annual Renewal
Tivoli Intelligent Orch Mgd Proc                  D52Y2LL
 for zSeries License & SW Maint
 12 Months
Tivoli Intelligent Orch Mgd Proc                  D52Y3LL
 for zSeries SW Maint
 Reinstatement 12 Months
Tivoli Intelligent Orch Mgd Proc                  E011ELL
 for zSeries SW Maintenance
 Annual Renewal
 
Part                                              Part
description                                       number
 
Tivoli Intelligent Orch PA per                    D52VJLL
 Ntwk Node License & SW
 Maintenance 12 Months
Tivoli Intelligent Orch PA per                    D52VKLL
 Ntwk Node SW Maint Reinstatement
 12 Months
Tivoli Intelligent Orch PA per                    E00ZXLL
 Ntwk Node SW Maintenance Annual
 Renewal

To order a media pack for Passport Advantage, specify the part number in the desired quantity from the following table:

                                                  Part
Description                                       number
 
IBM Tivoli Intelligent                            BJ0EMML
 Orchestrator V3.1.0 AIX -- ML
IBM Tivoli Intelligent                            BJ0EPML
 Orchestrator V3.1.0 Linux -- ML
IBM Tivoli Intelligent                            BJ0ENML
 Orchestrator V3.1.0 Solaris -- ML
IBM Tivoli Intelligent                            BJ0ELML
 Orchestrator V3.1.0 Wind -- ML

IBM Tivoli Intelligent Orchestrator is also available via Web download from Passport Advantage.
 
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Terms and conditions

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Licensing: IBM IPLA. Proofs of Entitlement (PoEs) are required for all authorized use.

Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance.

This software license includes Software Maintenance, previously referred to as Software Subscription and Technical Support.

License information form number

Program                   Program            Form
name                      number             number
 
IBM Tivoli                5724-L10           Software Electronic
 Intelligent                                  License
 Orchestrator

Limited warranty applies: Yes

Warranty: This program has warranty for a minimum of one year from acquisition from IBM or authorized IBM Business Partner. The warranty provided to the customer, for at least one year from acquisition, is access to databases (read Web sites) for program information and FAQs, including any known fixes to defects, which the customer can download or obtain otherwise and install at leisure.

Program technical support: Technical support of a program product will be available for a minimum of three years from the general availability date, as long as your Software Maintenance is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Maintenance also provides you with access to updates, releases, and versions of the program. Customers will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

Money-back guarantee: If for any reason you are dissatisfied with the program, return it within 30 days from the invoice date, to the party (either IBM or its reseller) from whom you acquired it, for a refund. This applies only to your first acquisition of the program.

Copy and use on home/portable computer: No

Volume orders (IVO): No

Passport Advantage applies: Yes, and through the Passport Advantage Web site at

Usage restriction: Yes

Usage is limited to the number of processors and network nodes licensed.

Software Maintenance applies: Yes

Software Maintenance, previously referred to as Software Subscription and Technical Support, is included in the Passport Advantage Agreement. Installation and technical support is provided by the Software Maintenance offering of the IBM International Passport Advantage Agreement. This fee service enhances customer productivity, with voice and electronic access into IBM support organizations.

IBM includes one year of Software Maintenance with the initial license acquisition of each program acquired. The initial period of Software Maintenance can be extended by the purchase of a renewal option that is available.

While your Software Maintenance is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions; and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, every day of the year. For additional details, consult your IBM Software Support Guide at

Software Maintenance does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under this agreement.

For more information about the Passport Advantage Agreement, visit the Passport Advantage Web site at

Complimentary products: IBM provides licensed copies of complimentary products in our product boxes. The complimentary products are not upgradeable through the originally ordered product. They are only upgradeable separately as individual products. If a fully licensed product is required, contact IBM or your reseller. In addition, complimentary products do not entitle customers to receive service support.

iSeries Software Maintenance applies: No

Educational allowance available: Not applicable
 
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IBM Electronic Services

IBM Global Services has transformed its delivery of hardware and software support services to put you on the road to higher systems availability. IBM Electronic Services is a Web-enabled solution that provides you with an exclusive, no-additional-charge enhancement to the service and support on the IBM eServer. You should benefit from greater system availability due to faster problem resolution and preemptive monitoring. IBM Electronic Services is comprised of two separate but complementary elements: IBM Electronic Services news page and IBM Electronic Service Agent™.

IBM Electronic Services news page provides you with a single Internet entry point that replaces the multiple entry points traditionally used by customers to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.

The IBM Electronic Service Agent is no-additional charge software that resides on your IBM eServer system. It is designed to proactively monitor events and transmit system inventory information to IBM on a periodic, customer-defined timetable. The IBM Electronic Service Agent tracks system inventory, hardware error logs, and performance information. If the server is under a current IBM maintenance service agreement or within the IBM warranty period, the Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to provide proactive service that maintains higher system availability and performance. In addition, information collected through the Service Agent will be made available to IBM service support representatives when they are helping answer your questions or diagnosing problems.

To learn how IBM Electronic Services can work for you, visit


 
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Prices

Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner. Additional information is also available at


 
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Order now

To order, contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

 Phone:     800-IBM-CALL (426-2255)
 Fax:       800-2IBM-FAX (242-6329)
 Internet:  ibm_direct@vnet.ibm.com
 Mail:      IBM Americas Call Centers
            Dept:  IBM CALL, 11th Floor
            105 Moatfield Drive
            North York, Ontario
            Canada M3B 3R1
 
 Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

 
iSeries and Electronic Service Agent are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
The e-business logo, Passport Advantage, AIX, pSeries, RS/6000, AS/400, DB2 Universal Database, WebSphere, Tivoli, zSeries, z/VM, S/390, POWERparallel, z/OS, and SystemPac are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Intel and Pentium are trademarks of Intel Corporation.
 
Microsoft and Windows are trademarks of Microsoft Corporation.
 
UNIX is a registered trademark of the Open Company in the United States and other countries.
 
Linux is a trademark of Linus Torvalds in the United States, other countries or both
 
Other company, product, and service names may be trademarks or service marks of others.

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