IBM Tivoli Monitoring for Microsoft.NET Enhances Value of IBM Tivoli Monitoring Environment

IBM United States Software Announcement 204-272
November 9, 2004

 

 ENUS204-272.PDF (83KB)

Table of contents   Document options  
TOC link At a glance TOC link Publications
TOC link Overview TOC link Technical information
TOC link Key prerequisites TOC link Ordering information
TOC link Planned availability dates TOC link Terms and conditions
TOC link Description TOC link Prices
TOC link Product positioning TOC link Order now
TOC link Offering Information  
 
Printable version Printable version

 
At a glance
  • Monitoring coverage of Microsoft server products broadened
  • Value of IBM Tivoli Monitoring environment enhanced
  • Products monitored for:
    • Availability of services and processes
    • Errors
    • Resource consumption
    • Server workload
  • Monitoring:
    • Warns when usage is not normal for day or time
    • Interlocks with IBM Tivoli Enterprise Console, IBM Tivoli Business Systems Manager, IBM Tivoli Data Warehouse if desired

For ordering, contact:

Your IBM representative or IBM Americas Call Centers at 800-IBM-CALL (Reference: AE001).
 
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Overview

IBM Tivoli® broadens its monitoring offerings with the release of IBM Tivoli Monitoring for Microsoft.NET. The new support allows customers to broaden the monitoring of Microsoft™ servers in the enterprise.

IBM Tivoli Monitoring for Microsoft.NET consists of seven features, known as Proactive Analysis Components, that help ensure the availability and optimal performance of the Microsoft.NET environment.

Monitoring is being provided for:

  • BizTalk server
  • Commerce server
  • Content management server
  • Host integration server
  • Internet security and acceleration server
  • SharePoint portal server
  • UDDI services that are part of Microsoft Windows™ 2003

By leveraging extensive research to identify common problems and weaknesses found in the monitored applications, IBM Tivoli has created a set of "problem signatures," a combination of metrics and thresholds that trigger the Tivoli identify, notify, and cure problem-prevention mechanism.

All of the features of IBM Tivoli Monitoring for Microsoft.NET leverage the IBM Tivoli Monitoring technology. They provide intelligent monitoring of status and resources used by .NET. They provide administrative tasks that can be invoked using IBM Tivoli Monitoring1, IBM Tivoli Enterprise™ Console1, or IBM Tivoli Business System Manager.1

The features support the endpoint, server-gateway architecture and integrate with IBM Tivoli Enterprise Console® for event management, IBM Tivoli Data Warehouse for historical reporting, the IBM Tivoli Monitoring Web Health Console for real-time status reporting, and IBM Tivoli Business Systems Manager for a line-of-business view of component and resource health. This technology allows Tivoli to provide a superior, robust management system.

1
Requires separate license

 
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Key prerequisites

Refer to the Software requirements and Hardware requirements sections.
 
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Planned availability dates
  • November 9, 2004, electronic software delivery
  • November 26, 2004, media and documentation

 
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Description

IBM Tivoli Monitoring for Microsoft.NET provides monitoring for key servers and services associated with the operation of Microsoft.NET.

Monitoring can be performed against all supported servers and services or a subset of them.

The following are provided for each monitored product:

  • Discovery of the monitored product
  • Integration with Tivoli Desktop
  • Monitoring of:
    • Availability, CPU use, and memory use by the services and processes associated with the product
    • Errors produced by the product
    • Activity level of the product
    • Normal CPU and memory use based on activity level for a particular day or time of day
  • Tasks to start, stop, and check status of the elements of the server or service
  • Tasks to manage the Tivoli environment
  • Viewing of monitoring data at the Web Health Console
  • Events sent to Tivoli Enterprise Console1
  • Integration with Tivoli Business Systems Manager1
  • Integration with Tivoli Data Warehouse, including reports identifying availability and resource consumption per process associated with the product

All of the monitoring uses native Windows methods and interfaces to collect the data necessary for monitoring and reporting.

1
Must be licensed separately

Accessibility by people with disabilities

When used in accordance with IBM's associated documentation, IBM Tivoli Monitoring for Microsoft.NET is capable of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates.
 
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Product positioning

The IBM Tivoli Monitoring for Microsoft.NET provides a flexible solution designed to provide rapid time-to-value and ease-of-use with advanced technology as the foundation for a superior group of monitoring products for Microsoft environments. The increased breadth of solutions that Tivoli now provides for monitoring middleware, databases, applications, and Microsoft environments can give you the ability to monitor your IT environment with a common tool.

Consistent with IBM Tivoli Monitoring, IBM Tivoli Monitoring for Microsoft.NET is:

Optimized for business value:

  • Use of best practices to provide autonomic, self-healing of .NET resources, which can help you in achieving business objectives

Automated for productivity:

  • Support business objectives by proactively identifying potential problems, notifying response team, and taking steps to cure the problems automatically

Integrated for efficiency:

  • Provides clear integrated reporting for use in historical reporting, performance analysis, trend prediction, and enterprise-wide business impact analysis.

Trademarks

 
Tivoli Enterprise is a trademark of International Business Machines Corporation in the United States or other countries or both.
 
Tivoli and Tivoli Enterprise Console are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Microsoft and Windows are trademarks of Microsoft Corporation.
 
Other company, product, and service names may be trademarks or service marks of others.

 
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Offering Information

Product information is available via the Offering Information Web site

Also, visit the Passport Advantage® Web site


 
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Publications

The following can be ordered from the IBM Publication Center:

 
Publication         Order          Availability
title               number         date            Language
 
Tivoli(R)           GC32-9168      11/09/2004      International
 Monitoring for                                     English
 Microsoft.NET:
 UDDI Services
 Installation
 and Setup Guide
Tivoli              G517-8134      12/17/2004      Brazilian
 Monitoring for                                     Portuguese
 Microsoft.NET:
 UDDI Services
 Installation
 and Setup Guide
Tivoli              GC13-3337      12/17/2004      Italian
 Monitoring for
 Microsoft.NET:
 UDDI Services
 Installation
 and Setup Guide
Tivoli              GD88-6516      12/17/2004      Japanese
 Monitoring for
 Microsoft.NET:
 UDDI Services
 Installation
 and Setup Guide
Tivoli              GA30-2487      12/17/2004      Korean
 Monitoring for
 Microsoft.NET:
 UDDI Services
 Installation
 and Setup Guide
Tivoli              G151-0139      12/17/2004      Simplified
 Monitoring for                                     Chinese
 Microsoft.NET:
 UDDI Services
 Installation
 and Setup Guide
 
Publication         Order          Availability
title               number         date            Language
 
Tivoli              SC32-9169      11/09/2004      International
 Monitoring for                                     English
 Microsoft.NET:
 UDDI Services
 User's Guide
Tivoli              S517-8135      12/17/2004      Brazilian
 Monitoring for                                     Portuguese
 Microsoft.NET:
 UDDI Services
 User's Guide
Tivoli              SC13-3338      12/17/2004      Italian
 Monitoring for
 Microsoft.NET:
 UDDI Services
 User's Guide
Tivoli              SD88-6517      12/17/2004      Japanese
 Monitoring for
 Microsoft.NET:
 UDDI Services
 User's Guide
Tivoli              SA30-2488      12/17/2004      Korean
 Monitoring for
 Microsoft.NET:
 UDDI Services
 User's Guide
Tivoli              S151-0140      12/17/2004      Simplified
 Monitoring for                                     Chinese
 Microsoft.NET:
 UDDI Services
 User's Guide
Tivoli              SC40-0961      12/17/2004      Traditional
 Monitoring for                                     Chinese
 Microsoft.NET:
 UDDI Services
 User's Guide
Tivoli              GC32-9158      11/09/2004      International
 Monitoring for                                     English
 Microsoft.NET:
 BizTalk Server
 Installation
 and Setup
 Guide
Tivoli              G517-8136      12/17/2004      Brazilian
 Monitoring for                                     Portuguese
 Microsoft.NET:
 BizTalk Server
 Installation
 and Setup
 Guide
Tivoli              GC13-3339      12/17/2004      Italian
 Monitoring for
 Microsoft.NET:
 BizTalk Server
 Installation
 and Setup
 Guide
 
Publication         Order          Availability
title               number         date            Language
 
Tivoli              GD88-6506      12/17/2004      Japanese
 Monitoring for
 Microsoft.NET:
 BizTalk Server
 Installation
 and Setup
 Guide
Tivoli              GA30-2489      12/17/2004      Korean
 Monitoring for
 Microsoft.NET:
 BizTalk Server
 Installation
 and Setup
 Guide
Tivoli              SC32-9159      11/09/2004      International
 Monitoring for                                     English
 Microsoft.NET:
 BizTalk Server
 User's Guide
Tivoli              S517-8137      12/17/2004      Brazilian
 Monitoring for                                     Portuguese
 Microsoft.NET:
 BizTalk Server
 User's Guide
Tivoli              SC13-3340      12/17/2004      Italian
 Monitoring for
 Microsoft.NET:
 BizTalk Server
 
 User's Guide
Tivoli              SD88-6507      12/17/2004      Japanese
 Monitoring for
 Microsoft.NET:
 BizTalk Server
 User's Guide
Tivoli              SA30-2490      12/17/2004      Korean
 Monitoring for
 Microsoft.NET:
 BizTalk Server
 User's Guide
Tivoli              SC40-0962      12/17/2004      Traditional
 Monitoring for                                     Chinese
 Microsoft.NET:
 BizTalk Server
 User's Guide
Tivoli              GC32-9166      11/09/2004      International
 Monitoring for                                     English
 Microsoft.NET:
 Internet
 Security and
 Acceleration
 Server
 Installation
 and Setup
 Guide
Tivoli              G517-8138      12/17/2004      Brazilian
 Monitoring for                                     Portuguese
 Microsoft.NET:
 Internet
 Security and
 Acceleration
 Server
 Installation
 and Setup
 Guide
 
Publication         Order          Availability
title               number         date            Language
 
Tivoli              GC13-3341      12/17/2004      Italian
 Monitoring for
 Microsoft.NET:
 Internet
 Security and
 Acceleration
 Server
 Installation
 and Setup
 Guide
Tivoli              GD88-6514      12/17/2004      Japanese
 Monitoring for
 Microsoft.NET:
 Internet
 Security and
 Acceleration
 Server
 Installation
 and Setup
 Guide
Tivoli              GA30-2491      12/17/2004      Korean
 Monitoring for
 Microsoft.NET:
 Internet
 Security and
 Acceleration
 Server
 Installation
 and Setup
 Guide
Tivoli              SC32-9167      11/09/2004      International
 Monitoring for                                     English
 Microsoft.NET:
 Internet
 Security and
 Acceleration
 Server
 User's Guide
Tivoli              S517-8139      12/17/2004      Brazilian
 Monitoring for                                     Portuguese
 Microsoft.NET:
 Internet
 Security and
 Acceleration
 Server
 User's Guide
Tivoli              SC13-3342      12/17/2004      Italian
 Monitoring for
 Microsoft.NET:
 Internet
 Security and
 Acceleration
 Server
 User's Guide
Tivoli              SD88-6515      12/17/2004      Japanese
 Monitoring for
 Microsoft.NET:
 Internet
 Security and
 Acceleration
 Server
 User's Guide
Tivoli              SA30-2492      12/17/2004      Korean
 Monitoring for
 Microsoft.NET:
 Internet
 Security and
 Acceleration
 Server
 User's Guide
 
Publication         Order          Availability
title               number         date            Language
 
Tivoli              SC40-0963      12/17/2004      Traditional
 Monitoring for                                     Chinese
 Microsoft.NET:
 Internet
 Security and
 Acceleration
 Server
 User's Guide
Tivoli              GC32-9162      11/09/2004      International
 Monitoring for                                     English
 Microsoft.NET:
 Content
 Management
 Server
 Installation
 and Setup
 Guide
Tivoli              G517-8140      12/17/2004      Brazilian
 Monitoring for                                     Portuguese
 Microsoft.NET:
 Content
 Management
 Server
 Installation
 and Setup
 Guide
Tivoli              GC13-3343      12/17/2004      Italian
 Monitoring for
 Microsoft.NET:
 Content
 Management
 Server
 Installation
 and Setup
 Guide
Tivoli              GD88-6510      12/17/2004      Japanese
 Monitoring for
 Microsoft.NET:
 Content
 Management
 Server
 Installation
 and Setup
 Guide
Tivoli              GA30-2493      12/17/2004      Korean
 Monitoring for
 Microsoft.NET:
 Content
 Management
 Server
 Installation
 and Setup
 Guide
Tivoli              G151-0141      12/17/2004      Simplified
 Monitoring for                                     Chinese
 Microsoft.NET:
 Content
 Management
 Server
 Installation
 and Setup
 Guide
Tivoli              SC32-9163      11/09/2004      International
 Monitoring for                                     English
 Microsoft.NET:
 Content
 Management
 Server
 User's Guide
 
Publication         Order          Availability
title               number         date            Language
 
Tivoli              S517-8141      12/17/2004      Brazilian
 Monitoring for                                     Portuguese
 Microsoft.NET:
 Content
 Management
 Server
 User's Guide
Tivoli              SC13-3344      12/17/2004      Italian
 Monitoring for
 Microsoft.NET:
 Content
 Management
 Server
 User's Guide
Tivoli              SD88-6511      12/17/2004      Japanese
 Monitoring for
 Microsoft.NET:
 Content
 Management
 Server
 User's Guide
Tivoli              SA30-2494      12/17/2004      Korean
 Monitoring for
 Microsoft.NET:
 Content
 Management
 Server
 User's Guide
Tivoli              SC40-0964      12/17/2004      Traditional
 Monitoring for                                     Chinese
 Microsoft.NET:
 Content
 Management
 Server
 User's Guide
Tivoli              S151-0142      12/17/2004      Simplified
 Monitoring for                                     Chinese
 Microsoft.NET:
 Content
 Management
 Server
 User's Guide
Tivoli              GC32-9183      11/09/2004      International
 Monitoring for                                     English
 Microsoft.NET:
 SharePoint
 Portal Server
 Installation
 and Setup
 Guide
Tivoli              G517-8142      12/17/2004      Brazilian
 Monitoring for                                     Portuguese
 Microsoft.NET:
 SharePoint
 Portal Server
 Installation
 and Setup
 Guide
Tivoli              GC13-3345      12/17/2004      Italian
 Monitoring for
 Microsoft.NET:
 SharePoint
 Portal Server
 Installation
 and Setup
 Guide
 
Publication         Order          Availability
title               number         date            Language
 
Tivoli              GD88-6518      12/17/2004      Japanese
 Monitoring for
 Microsoft.NET:
 SharePoint
 Portal Server
 Installation
 and Setup
 Guide
Tivoli              GA30-2495      12/17/2004      Korean
 Monitoring for
 Microsoft.NET:
 SharePoint
 Portal Server
 Installation
 and Setup
 Guide
Tivoli              SC32-9184      11/09/2004      International
 Monitoring for                                     English
 Microsoft.NET:
 SharePoint
 Portal Server
 User's Guide
Tivoli              S517-8143      12/17/2004      Brazilian
 Monitoring for                                     Portuguese
 Microsoft.NET:
 SharePoint
 Portal Server
 User's Guide
Tivoli              SC13-3346      12/17/2004      Italian
 Monitoring for
 Microsoft.NET:
 SharePoint
 Portal Server
 User's Guide
Tivoli              SD88-6519      12/17/2004      Japanese
 Monitoring for
 Microsoft.NET:
 SharePoint
 Portal Server
 User's Guide
Tivoli              SA30-2496      12/17/2004      Korean
 Monitoring for
 Microsoft.NET:
 SharePoint
 Portal Server
 User's Guide
Tivoli              SC40-0965      12/17/2004      Traditional
 Monitoring for                                     Chinese
 Microsoft.NET:
 SharePoint
 Portal Server
 User's Guide
Tivoli              GC32-9164      11/09/2004      International
 Monitoring for                                     English
 Microsoft.NET:
 Host
 Integration
 Server
 Installation
 and Setup
 Guide
Tivoli              G517-8144      12/17/2004      Brazilian
 Monitoring for                                     Portuguese
 Microsoft.NET:
 Host
 Integration
 Server
 Installation
 and Setup
 Guide
 
Publication         Order          Availability
title               number         date            Language
 
Tivoli              GC13-3347      12/17/2004      Italian
 Monitoring for
 Microsoft.NET:
 Host
 Integration
 Server
 Installation
 and Setup
 Guide
Tivoli              GD88-6512      12/17/2004      Japanese
 Monitoring for
 Microsoft.NET:
 Host
 Integration
 Server
 Installation
 and Setup
 Guide
Tivoli              GA30-2497      12/17/2004      Korean
 Monitoring for
 Microsoft.NET:
 Host
 Integration
 Server
 Installation
 and Setup
 Guide
Tivoli              SC32-9165      11/09/2004      International
 Monitoring for                                     English
 Microsoft.NET:
 Host
 Integration
 Server
 User's Guide
Tivoli              S517-8145      12/17/2004      Brazilian
 Monitoring for                                     Portuguese
 Microsoft.NET:
 Host
 Integration
 Server
 User's Guide
Tivoli              SC13-3348      12/17/2004      Italian
 Monitoring for
 Microsoft.NET:
 Host
 Integration
 Server
 User's Guide
Tivoli              SD88-6513      12/17/2004      Japanese
 Monitoring for
 Microsoft.NET:
 Host
 Integration
 Server
 User's Guide
Tivoli              SA30-2498      12/17/2004      Korean
 Monitoring for
 Microsoft.NET:
 Host
 Integration
 Server
 User's Guide
Tivoli              SC40-0966      12/17/2004      Traditional
 Monitoring for                                     Chinese
 Microsoft.NET:
 Host
 Integration
 Server
 User's Guide
 
Publication         Order          Availability
title               number         date            Language
 
Tivoli              GC32-9160      11/09/2004      International
 Monitoring for                                     English
 Microsoft.NET:
 Commerce
 Server
 Installation
 and Setup
 Guide
Tivoli              G517-8146      12/17/2004      Brazilian
 Monitoring for                                     Portuguese
 Microsoft.NET:
 Commerce
 Server
 Installation
 and Setup
 Guide
Tivoli              GC13-3349      12/17/2004      Italian
 Monitoring for
 Microsoft.NET:
 Commerce Server
 Installation
 and Setup
 Guide
Tivoli              GD88-6508      12/17/2004      Japanese
 Monitoring for
 Microsoft.NET:
 Commerce Server
 Installation
 and Setup
 Guide
Tivoli              GA30-2499      12/17/2004      Korean
 Monitoring for
 Microsoft.NET:
 Commerce Server
 Installation
 and Setup
 Guide
Tivoli              SC32-9161      11/09/2004      International
 Monitoring for                                     English
 Microsoft.NET:
 Commerce Server
 User's Guide
Tivoli              S517-8147      12/17/2004      Brazilian
 Monitoring for                                     Portuguese
 Microsoft.NET:
 Commerce Server
 User's Guide
Tivoli              SC13-3350      12/17/2004      Italian
 Monitoring for
 Microsoft.NET:
 Commerce Server
 User's Guide
Tivoli              SD88-6509      12/17/2004      Japanese
 Monitoring for
 Microsoft.NET:
 Commerce Server
 User's Guide
Tivoli              SA30-2500      12/17/2004      Korean
 Monitoring for
 Microsoft.NET:
 Commerce Server
 User's Guide
Tivoli              SC40-0967      12/17/2004      Traditional
 Monitoring for                                     Chinese
 Microsoft.NET:
 Commerce Server
 User's Guide

The IBM Publications Center

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 50 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries free of charge.

The IBM Publications Notification System (PNS)

PNS enables subscribers to set up profiles of interest by order number/product number. PNS subscribers automatically receive e-mail notifications of all new publications defined in their profiles. These may then be ordered/downloaded from the Publications Center.

The PNS site is available in English and Canadian French.
 
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Technical information

Hardware requirements

Any hardware platform that can support the required software

Software requirements

  • Framework 4.1.1
  • IBM Tivoli Monitoring 5.1.2
  • IBM Tivoli Monitoring Component Services V5.1.3, all shipped with this product

Optional software includes:

  • IBM Tivoli Business Systems Manager V2.1.1, or V3.1
  • Tivoli Enterprise™ Console V3.8 with FP02, or Tivoli Enterprise Console® V3.9
  • Tivoli Data Warehouse V1.2

Planning information

Direct customer support: Direct customer support is provided by IBM Operational Support Services — Support Line. This fee service enhances customers' productivity by providing voice and electronic access into the IBM support organization. IBM Operational Support Services — Support Line will help answer questions pertaining to usage and suspected software defects for eligible products.

Installation and technical support is provided by IBM Global Services. For more information call 800-IBM-4YOU (426-4968).

Packaging: IBM Tivoli Monitoring for Microsoft.NET is distributed with:

  • International Program License Agreement (Z125-3301)
  • Media
  • Publications (refer to the Publications section)

Security, auditability, and control

IBM Tivoli Monitoring for .NET uses the security and auditability features of the operating system software.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.

IBM Tivoli enhanced value-based pricing

IBM Tivoli software products are priced using IBM Tivoli's Enhanced Value-Based Pricing. The Enhanced Value-Based Pricing system is based upon the IBM Tivoli Environment-Managed Licensing Model, which uses a managed-environment approach — whereby price is determined by what is managed rather than the number and type of product components installed.

For example, all servers monitored with IBM Tivoli's monitoring product (IBM Tivoli Monitoring) require entitlements sufficient for those servers. Other IBM Tivoli products may manage clients, client devices, agents, network nodes, users, or other items, and are licensed and priced accordingly.

Unlike typical systems management licensing models that require entitlements of specific software components to specific systems, the IBM Tivoli Environment-Managed Licensing Model provides the customer flexibility to deploy its IBM Tivoli software products within its environment in a manner that can address and respond to the customer's evolving architecture. That is, as the architecture of a customer's environment changes, the customer's implementation of IBM Tivoli software can be altered as needed without affecting the customer's license requirements (as long as the customer does not exceed its entitlements to the software).

Under Enhanced Value-Based Pricing, licensing and pricing of server-oriented applications are determined based upon the server's use in the customer's environment. Typically, such applications are licensed and priced in a manner that corresponds to each installed and activated processor of the server managed by the IBM Tivoli application to help correlate price to value while offering a simple solution.

Where a server is physically partitioned, this approach is modified. This partitioning technique is the approach used with systems that have either multiple cards or multiple frames, each of which can be configured independently. For servers capable of physical partitioning (for example, IBM's pSeries® Scalable POWERparallel® Systems servers, Sun Ultra servers, and HP Superdome servers), an entitlement is required for each processor in the physical partition being managed by the IBM Tivoli application. For example, assume that a server has 24 processors installed in aggregate. If this server is not partitioned, entitlements are required for all 24 processors. If, however, it is physically partitioned into three partitions, each containing eight processors, and Tivoli products were managing only one of the three partitions, then entitlements would be required for the eight processors on the physical partition managed by the IBM Tivoli application.

For servers with virtual or logical partitions, entitlements are required for all installed and activated processors on the server. For each IBM Tivoli application managing a clustered environment, licensing is based on the cumulative number of installed and activated processors on each server in the cluster for each IBM Tivoli application managing the cluster. Where the cluster includes physically partitioned servers, the considerations described concerning physically partitioned servers apply as well.

Enhanced Value-Based Pricing recognizes the convergence of RISC/UNIX® and Microsoft™ Windows™/Intel™ technologies, in order to simplify the customer's licensing requirements, and to provide a smoother, more scalable model. Pricing and licensing does not differentiate between non zSeries® server platforms or operating systems. For some products, this platform neutrality extends to zSeries and other host servers as well.

IBM Tivoli enhanced value-based pricing terminology definitions

Client Device or Client

A client device is a computer system that requests the execution of a set of commands, procedures, or applications from another computer system that is typically referred to as a server. Multiple client devices may share access to a common server. A client device generally has some processing capability or is programmable to allow a user to do work. Examples include, but are not limited to, notebook computers, desktop computers, desk-side computers, technical workstations, appliances, personal digital assistants, automated teller machines, point-of-sale terminals, tills and cash registers, and kiosks.

IBM Tivoli Access Manager for e-business Registered User

A registered user for IBM Tivoli Access Manager for e-business is any individual, machine, program, or device whose identity is referenced by or recorded in the IBM Tivoli Access Manager for e-business identity schema.

IBM Tivoli Directory Integrator Connected System

A connected system is any directory, database, application, or file integrated or merged by IBM Tivoli Directory Integrator.

IBM Tivoli Directory Integrator Registered User

A registered user of IBM Tivoli Directory Integrator is:

  1. Each individual, machine, program, or device whose identity is recorded in a connected system and whose identity can be synchronized by IBM Tivoli Directory Integrator
  2. Each individual, machine, program, or device that can access a connected system that is synchronized by IBM Tivoli Directory Integrator.

IBM Tivoli Identity Manager Agent

An agent is code that enables the IBM Tivoli Identity Manager to communicate with a computer system to manage account definitions on the computer system or to receive notification of password changes from the computer system.

IBM Tivoli Identity Manager Registered User

A registered user for IBM Tivoli Identity Manager is any individual, machine, program, or device whose identity is recorded in the IBM Tivoli Identity Manager identity store.

Management Services Unit (MSU)

An MSU is defined as millions of Central Processing Unit (CPU) service units per hour, the measure of capacity used to describe the computing power of the hardware processors on which S/390® or zSeries software runs. Processor MSU values are determined by the hardware vendor, IBM, or Software Compatible Vendors (SCVs).

For more detailed information about PSLC pricing, go to

Network node or node

Network nodes include routers, switches, hubs, and bridges that contain a network management agent. A single network node may contain any number of interfaces or ports.

Partitions

A server's resources (CPU, memory, I/O, interconnects, and buses) may be divided according to the needs of the applications running on the server. This partitioning can be implemented with physical boundaries (physical partitions) or logical boundaries (logical partitions).

Physical partitions are defined by a collection of processors dedicated to a workload and can be used with systems that have either multiple cards or multiple frames, each of which can be configured independently. In this method, the partitions are divided along hardware boundaries and processors, and the I/O boards, memory, and interconnects are not shared.

Logical partitions are defined by software rather than hardware and allocate a pool of processing resources to a collection of workloads. These partitions, while separated by software boundaries, share hardware components and run in one or more physical partitions.

Port

A port is the physical connection between a device and the network.

Processor

A processor is a functional unit in a computer that interprets and executes instructions. A processor consists of at least an instruction control unit and an arithmetic and logic unit.

Server

A server is a computer system that executes requested procedures, commands, or applications to one or more clients or other devices over a network. Examples include, but are not limited to, file servers, print servers, mail servers, database servers, application servers, and Web servers.

Standby or backup systems

For programs running or resident on backup machines, IBM defines three types of situations: cold, warm, and hot. In the cold and warm situations, a separate entitlement for the copy on the backup machine is normally not required, and typically, no additional charge applies. In a hot backup situation, the customer needs to acquire another license or entitlements sufficient for that server. All programs running in backup mode must be solely under the customer's control, even if they are running at another enterprise's location.

As a practice, the following are definitions and allowable actions concerning the copy of the program used for backup purposes:

Cold

A copy of the program may reside, for backup purposes, on a machine as long as the program is not started. There is no additional charge for this copy.

Warm

A copy of the program may reside for backup purposes on a machine and is started, but is idling, and is not doing any work of any kind. There is no additional charge for this copy.

Hot

A copy of the program may reside for backup purposes on a machine, is started, and is doing work. The customer must acquire a license or entitlements for this copy and there will generally be an additional charge.

Doing work, includes, for example, production, development, program maintenance, and testing. It also could include other activities such as mirroring of transactions, updating of files, synchronization of programs, data or other resources (for example, active linking with another machine, program, database, or other resource, and so on), or any activity or configurations that would allow an active hot switch or other synchronized switch-over between programs, databases, or other resources to occur.

In the case of a program or system configuration that is designed to support a high availability environment by using various techniques (for example, duplexing, mirroring of files or transactions, maintaining a "heartbeat," active linking with another machine, program, database, or other resource, and so on), the program is considered to be doing work in the hot situation and a license or entitlement must be purchased.

Tivoli management points

A Tivoli Management Point is a metric used to compute license quantities and is program-specific.

Value Units

A Value Unit is a metric used to compute license quantities, is program-specific, and is typically only used on products managing zSeries systems.

Product Web site

A complete list of products and licensing documents is available at

Passport Advantage: Through the Passport Advantage Agreement, customers may receive discounted pricing based on their total volume of eligible products, across all IBM brands, acquired worldwide. The volume is measured by determining the total "Passport Advantage points value" of the applicable acquisitions. Passport Advantage points are only used for calculating the entitled Passport Advantage discount.

To determine the required Tivoli product configuration under Passport Advantage, the Tivoli Enhanced Value-Based Pricing Model applies. The customer's environment is evaluated on a per-product basis.

Use the following two-step process to determine the total "Passport Advantage points value":

  1. Analyze the customer environment to determine the number of Tivoli Management Points or other charge unit for a product. The quantity of each product's part numbers to be ordered is determined by that analysis.
  2. Order the Passport Advantage part numbers. A Passport Advantage point value, which is the same worldwide for a specific part number regardless of where the order is placed, is assigned to each Tivoli product part number. The Passport Advantage point value for the applicable part number multiplied by the quantity for that part number will determine the Passport Advantage points for that Tivoli product part number. The sum of these Passport Advantage points determines the "Passport Advantage point value" of the applicable Tivoli product authorizations, which then may be aggregated with the point value of other applicable Passport Advantage product acquisitions to determine the total "Passport Advantage points value."

The discounted pricing available through Passport Advantage is expressed in the form of Suggested Volume Prices (SVPs), which vary depending on the SVP level. Each SVP level is assigned a minimum total Passport Advantage point value, which must be achieved, in order to qualify for that SVP level.

Media packs and documentation packs do not carry Passport Advantage points and are not eligible for SVP discounting.

For additional information on Passport Advantage, refer to the following Web site

The following Passport Advantage part number categories may be orderable:

  • License and Software Maintenance 12 Months — This is the product authorization with maintenance to the first anniversary date.
  • Annual Software Maintenance Renewal — This is the maintenance renewal for one anniversary that applies when customers renew their existing coverage period prior to the anniversary date at which it expires.
  • Software Maintenance Reinstatement 12 Months — This is for customers who have allowed their Software Maintenance to expire and later want to reinstate their Software Maintenance.
  • Media packs — These are the physical media, such as CD-ROMs, that deliver the product's code.
  • Documentation packs — These contain printed documentation such as the User's Guide and Release Notes.
  • Custom Build Registration — This is used with products that have an IBM zSeries component. Ordering this part number results in a process to enable the customer to receive the zSeries code via the z/OS® Customized Offerings packaging techniques; that is, ServerPac, SystemPac®, or the Custom Build Product Delivery Option (CBPDO).

Exceptions to the Environment-Managed Licensing Model: IBM Tivoli products are priced based on the Environment-Managed Licensing Model and follow the definitions laid out in the Definitions section of this announcement, with the following exceptions:

  • IBM Tivoli NetView®

    Count the processors in the servers in which IBM Tivoli NetView runs, plus the number of network nodes managed.

  • IBM Tivoli Switch Analyzer

    Count the processors in the servers in which IBM Tivoli Switch Analyzer runs, plus the number of ports managed.

  • IBM Tivoli Access Manager for e-business

    Count either the number of registered users or the number of processors in the servers in which IBM Tivoli Access Manager for e-business runs, but not both.

  • IBM Tivoli Identity Manager

    Count either the number of registered users or the number of processors in the servers in which IBM Tivoli Identity Manager runs, but not both.

  • IBM Tivoli Monitoring for Transaction Performance

    The Synthetic Transaction Investigator Player/Site Investigator requires a 2-processor entitlement.

  • IBM Tivoli Access Manager for Operating Systems

    Count the processors in each system to be secured that operates with a UNIX-based operating system, including both clients and servers.

Pricing examples

IBM Tivoli Monitoring Family: The "IBM Tivoli Monitoring for . . ." offerings are a group of products that provide out-of-the-box best practices for leading middleware and applications. These products are based on, and require licensing for and deployment of, the IBM Tivoli Monitoring V5.1.1 product as a prerequisite. These products are comprised of several independent segments, called Proactive Analysis Components (PACs). The purpose of a PAC is to monitor and manage a specific application area.

From a licensing perspective, customers are entitled to use any or all of the PACs delivered with an "IBM Tivoli Monitoring for . . ." solution for each server licensed. Licensing is required for each server that deploys any or all PACs of a specific "IBM Tivoli Monitoring for . . ." solution.

The customer's overall network environment includes:

Distributed servers

  • Twenty uniprocessors
  • Sixty-five 2-way servers
  • Twelve 4-way servers
  • One 8-way server
  • One 12-way server with two virtual or logical partitions
  • One 14-way server
  • One 16-way Sun Ultra server with two 8-way physical partitions (only one of which is managed by Tivoli applications)
  • One 24-way server

The customer decides to monitor all distributed servers, plus monitor ten 2-way database servers (five DB2® and five Oracle). The customer must obtain the following entitlements:

IBM Tivoli Monitoring

                              Quantity in         Processor
Systems                       customer            entitlements
managed                       environment         required
 
Uniprocessor                  20                  20
2-way                         65                  130
4-way                         12                  48
8-way                         1                   8
12-way (two logical           1                   12
 partitions)
14-way                        1                   14
16-way (two physical          1                   8
 partitions, one of
 which is managed by
 Tivoli applications)
24-way                        1                   24
Total processor                                   264
 entitlements

IBM Tivoli Monitoring for Databases

                              Quantity in         Processor
Systems                       customer            entitlements
managed                       environment         required
 
2-way                         10                  20
Total processor                                   20
 entitlements

Notes

  • Licensing is valid for any database supported by the PAC.
  • IBM Tivoli Monitoring is required for each system with a database.

 
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Ordering information

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Product information

Licensed
function
title                   Product group      Product category
 
IBM Tivoli Monitoring   Availability and   Tivoli Monitoring
 for Microsoft.NET       Performance        for .NET

Passport Advantage customer: Media pack entitlement details

Customers with active Maintenance or Subscription for the following products are entitled to receive the corresponding media pack.

Entitled
maintenance
offerings           Media packs               Part
description         description               number
 
5724-J94 Tivoli     IBM Tivoli Monitoring     BJ0E4ML
 Monitoring for      for Microsoft.NET
 Microsoft.NET       Multi V5.1.2 ML
 Processor

New licensees: Orders for new licenses will be accepted now.

Shipment will begin on the planned availability date.

License transferability: Charge units are product-specific and may not be transferred to another product.

Note: There is no transferability in licensing between platforms for end-to-end products where pricing on the IBM eServer zSeries platform is based on MSUs and pricing on other platform servers is per processor.

Basic license

Ordering information for Passport Advantage: Passport Advantage allows you to have a common anniversary date for Software Maintenance renewals, which can simplify management and budgeting for eligible new versions and releases (and related technical support) for your covered products. The anniversary date, established at the start of your Passport Advantage Agreement, will remain unchanged while your Passport Advantage Agreement remains in effect. New software purchases will initially include 12 full months of maintenance coverage. Maintenance in the second year (the first year of renewal) can be prorated to be coterminous with your common anniversary date. Thereafter, all software maintenance will renew at the common anniversary date and include 12 full months of maintenance.

Refer to the IBM International Passport Advantage Agreement and to the IBM Software Maintenance Handbook for specific terms relating to, and a more complete description of, technical support provided through Software Maintenance.

The quantity to be specified for the Passport Advantage part numbers in the following table is per processor. To order for Passport Advantage, specify the desired part number and quantity.

Passport Advantage program licenses

Tivoli Monitoring for Microsoft.NET

                                                       Part
Part description                                       number
 
IBM Tivoli Monitoring for Microsoft.NET
 
Tivoli Monitoring for Microsoft                        E01ENLL
 .NET Per Processor Annual SW
 Maint RNWL
Tivoli Monitoring for Microsoft                        D544SLL
 .NET Per Processor Lic+SW Maint
 12 MO
Tivoli Monitoring for Microsoft                        D544TLL
 .NET Per Processor SW Maint
 Reinstate 12 MO

To order a media pack for Passport Advantage, specify the part number in the desired quantity from the following table:

                                                       Part
Part description                                       number
 
Tivoli Monitoring for                                  BJ0E4ML
 Microsoft.NET
 Multiplatform V5.1.2 ML

Tivoli Monitoring for Microsoft.NET is also available via Web download from Passport Advantage. National Language Support for Tivoli Monitoring for Microsoft.NET will be available electronically on November 26, 2004.

Software Maintenance: Software Maintenance is included with each product authorization acquired. Software Maintenance provides an easy and effective way by which you have access, during the coverage period, to eligible new versions and releases and to remote technical support for your covered products.

The technical support included in Software Maintenance provides remote support during normal business hours in your country or location as well as access to escalation management 24 hours a day, 7 days a week, for mission-critical (Severity 1) problems.

With Software Maintenance, you receive the following technical support benefits:

  • Telephone access or electronic access via the Web to an IBM Customer Support Center.
  • Support for routine, short duration installation and usage (how-to) questions and code-related problems.
  • Support during normal country business hours, namely prime shift hours, Monday through Friday, excluding national or statutory holidays.
  • Support for mission-critical (Severity 1) problems during non-prime shift hours, namely all hours outside normal country business hours, including national and statutory holidays.
  • Two-hour response time objective during prime shift for voice and electronic submission. The response objective for critical/emergency problems during offshift is also two hours.
  • Access to hints, tips, and frequently asked questions.
  • Access to escalation management 24 hours a day, 7 days a week.
  • Open Authorized Technical Caller list to submit problems to IBM Support Centers on your behalf. Open to any number of technical specialists within your IS organization. Each caller must be registered through the IBM problem submission Web site in order to submit problems. Problem submission is handled by the Site Technical Contact as listed on the Passport Advantage enrollment form.
  • eCare for Software is an initiative designed to enhance your electronic support experience by providing the following advantages:
    • Single view of IBM distributed software that includes easy/integrated access to the following information and functions:
    • Comprehensive electronic (via the Web) self-help capabilities available 24 hours a day, 7 days a week.
    • Advanced search capabilities.
    • A single interface to the IBM problem submission/management system for IBM distributed software.

Software Maintenance renewals offer you favorable pricing to continue your coverage without interruption. Passport Advantage allows you to have a common anniversary date for Software Maintenance renewals, which can simplify management and budgeting for eligible new versions and releases (and for related technical support) for your covered products. The anniversary date, established at the start of your Passport Advantage Agreement, recurs on an annual basis while your Passport Advantage Agreement remains in effect. However, regardless of when Software Maintenance is acquired, the coverage period for Software Maintenance is always up to the anniversary date specified in the acquisition.

Refer to the IBM International Passport Advantage Agreement and to the IBM Software Maintenance handbook for specific terms relating to, and a more complete description of, technical support provided through Software Maintenance.

On/Off Capacity on Demand

IBM Tivoli Monitoring for Microsoft.NET

                                                       Part
Part description                                       number
 
Tivoli Monitoring for Microsoft                        D544ULL
 .NET Per Processor DAY OOCoD
Temp Use Chrg

 
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Terms and conditions

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Agreement: For orders under Passport Advantage: IBM International Program License Agreement (IPLA), IBM International Passport Advantage Agreement (PAA), and an IBM International Passport Advantage Agreement Enrollment Form.

Transferable: Yes, except for programs acquired at a discount or allowance.

Limited warranty applies: Yes.

Guarantee: 30-day, money-back guarantee applies the first time you license the IBM program.

Usage restriction: Yes. Usage is limited to the quantity of processors licensed.

Volume offering (IVO): No

Upgrade protection applies: Covered as long as IBM Tivoli Support is in effect

Educational allowance available

Part number fulfillment

No. Special education prices are available for qualified customers through Passport Advantage.

Licensed program materials availability

  • Restricted materials of IBM: None
  • Non-restricted source materials: None
  • Object code only (OCO): All

Maintenance applies

  • Software maintenance under Passport Advantage: Yes

Complementary introductory support: Not available

Software maintenance and end of support: Software maintenance for an IBM Tivoli program is one year from the date IBM or your IBM Business Partner makes the program available to you.

EOS for programs or versions/releases of programs will be announced 12 months prior to the effective date.

Software maintenance for IBM Tivoli products and Passport Advantage

Software maintenance

Support Center applies: Yes. Access is available through the IBM Support Center, 800-IBM-SERV.

Support Web site for problem reporting

APAR mailing address

    IBM Tivoli Systems
    11400 Burnet Road
    Austin, TX 78758
    USA
    Attention: Product Development

IBM Operational Support Services — Support line: No

IBM Software Support Guide Web site: To view a document that provides guidelines and reference materials for IBM Service and Support, visit

Product Web site: A complete list of products and licensing documents is available at the following Web site

On/Off Capacity on Demand

To be eligible for On/Off Capacity on Demand pricing, customers must be enabled for temporary capacity on the corresponding hardware, and the required contract — Z125-6907, Amendment for iSeries™ and pSeries Temporary Capacity On Demand — Software — must be signed prior to use.
 
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Prices

The prices provided in this announcement are suggested retail prices for the U.S. only and are provided for your information only. Dealer prices may vary, and prices may also vary by country. Prices are subject to change without notice. For additional information and current prices, contact your local IBM representative.

To order, contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner.

To identify your local IBM Business Partner or IBM representative, call 800-IBM-4YOU (426-4968).

Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner. Additional information is also available at


 
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Order now

To order, contact the Americas Call Centers or your local IBM representative.

To identify your local IBM representative, call 800-IBM-4YOU (426-4968).

 Phone:     800-IBM-CALL (426-2255)
 Fax:       800-2IBM-FAX (242-6329)
 Internet:  ibm_direct@vnet.ibm.com
 Mail:      IBM Americas Call Centers
            Dept:  IBM CALL, 11th Floor
            105 Moatfield Drive
            North York, Ontario
            Canada M3B 3R1
 
 Reference: AE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

 
Tivoli Enterprise and iSeries are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
The e-business logo, Passport Advantage, Tivoli, Tivoli Enterprise Console, POWERparallel, pSeries, zSeries, S/390, eServer, z/OS, SystemPac, NetView, and DB2 are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Intel is a trademark of Intel Corporation.
 
Microsoft and Windows are trademarks of Microsoft Corporation.
 
UNIX is a registered trademark of the Open Company in the United States and other countries.
 
Other company, product, and service names may be trademarks or service marks of others.

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