IBM Tivoli Workload Scheduler for Virtualized Data Centers V8.2 extends the capabilities of IBM Tivoli Workload Scheduler to workload optimization and grid computing

IBM United States Software Announcement 204-130
June 22, 2004

 ENUS204-130.PDF (66KB)

Table of contents   Document options  
At a glance Technical information
Overview IBM Tivoli Enhanced Value-Based Pricing
Key prerequisites Pricing model example
Planned availability dates Ordering information
Description Terms and conditions
Reference information IBM Electronic Services
Education support Prices
Offering information Order now
Publications  
 
Printable version

(Corrected on July 7, 2004)

Update made in the Software requirements section.
 

At a glance

Highlights of IBM Tivoli Workload Scheduler for Virtualized Data Centers V8.2:

  • Based on the existing X-agent architecture (IBM Tivoli Workload Scheduler for Applications)
  • Hosted by a fault tolerant or standard agent, and integrates in an IBM Workload Scheduler-managed scheduling network
  • Adopts the standard application programming interface (API) used by IBM Tivoli Workload Scheduler for Applications and executes on platforms supported by IBM LoadLeveler and IBM Grid Toolbox
  • Interacts with IBM LoadLeveler and IBM Grid Toolbox APIs to pass jobs and parameters to IBM LoadLeveler-managed environments or to Open Grid Standard Architecture (OGSA)-based grid scheduler managed environments, and gets results back

For ordering, contact:

Your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: RE001).
 
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Overview

IBM Tivoli® Workload Scheduler for Virtualized Data Centers V8.2 provides an enterprise-level scheduling solution that helps you perform cross-platform, cross-domain, and cross-enterprise scheduling by integrating business applications across grid, mainframe, and traditional distributed environments. It also provides fault tolerance, scalability, and outstanding workload performance.

Specifically, it can help you:

  • Execute enterprise workloads across virtual resource pools
  • Maximize the scheduling and utilization of cross-enterprise computing power
  • Extract maximum cross-enterprise workload execution and system performance
  • Optimize server resources and reduce costs
  • Automate the efficient distribution and scheduling of workloads across a heterogeneous environment
  • Maximize capacity in a high performance computing (HPC) environment by utilizing all available resources to dynamically balance workload
  • Improve productivity by dynamically rerouting workload around nodes that are down or busy

IBM Tivoli Workload Scheduler for Virtualized Data Centers V8.2 provides workload scheduling in grid and HPC environments to support e-business on demand™. It can be used to plan activities based on inter-job dependencies, business calendars, and other job dependencies. When a job's dependencies are met, IBM Tivoli Workload Scheduler for Virtualized Data Centers V8.2 passes the job to IBM LoadLeveler® or to IBM Grid Toolbox for allocation to the right resource. Then, IBM Tivoli Workload Scheduler for Virtualized Data Centers V8.2 can retrieve the status of jobs executed in the grid and HPC environments, and post them to the workload plan.
 
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Key prerequisites
  • IBM Tivoli Workload Scheduler V8.2


 
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Planned availability dates
  • June 25, 2004: Electronic software delivery
  • June 25, 2004: Multilanguage media and English documentation
  • July 23, 2004: Multilanguage documentation

 
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Description

IBM Tivoli Workload Scheduler for Virtualized Datacenters V8.2 requires IBM Tivoli Workload Scheduler V8.2 and delivers function to integrate IBM Tivoli Workload Scheduler V8.2 with job management programs — IBM LoadLeveler and IBM Grid Toolbox.

IBM Tivoli Workload Scheduler

IBM Tivoli Workload Scheduler is a calendar-based, choreographer/scheduler that automates, monitors, and controls the flow of work through an enterprise's IT infrastructure on both local and remote systems. From a single point of control, it analyzes the status of the production work and drives the processing of the workload according to installation business policies. It can support a multiple end-user environment and helps enable distributed processing and control across sites and departments within your enterprise.

IBM LoadLeveler

IBM LoadLeveler is an HPC job management system that can allow users to optimize workload execution and performance in a pool of IBM eServer pSeries servers by matching job processing with the available resources. IBM LoadLeveler schedules jobs in a HPC environment, and provides functions for submitting and processing jobs quickly and efficiently in a dynamic environment. Jobs are allocated to machines in the cluster by the IBM LoadLeveler scheduler. The allocation of jobs to specific resources depends on the availability of the resources within the cluster and rules defined by the IBM LoadLeveler administrator. A user submits a job to IBM LoadLeveler and the scheduler attempts to find resources within the cluster to satisfy the requirements of the job. At the same time, IBM LoadLeveler's objective is to help maximize the efficiency of the cluster. It attempts to do this by maximizing the utilization of resources, while at the same time helping minimize the job turnaround time experienced by users.

IBM LoadLeveler can:

  • Support three different scheduling algorithms (native, backfill, and gang) with preemption rules. Note: Gang is AIX® only and preemption is AIX only.
  • Provide a set of APIs so that other scheduling algorithms can be used.
  • Support parallel checkpoint and restart for the AIX platform.

IBM Grid Toolbox

IBM Grid Toolbox provides the implementation of the OGSA standard on IBM eServer platforms. The OGSA standard can provide the infrastructure and enabling services, for leveraging many IBM hardware and software technologies, to implement grids and on demand IT environments using IBM platforms.

IBM Grid Toolbox can be ordered through your IBM representative or via download from the Web site

IBM Tivoli Workload Scheduler for Virtualized Data Centers V8.2

IBM Tivoli Workload Scheduler for Virtualized Data Centers V8.2 integrates with IBM LoadLeveler and OGSA interfaces to provide the workload optimization and grid scheduling functions for on demand businesses.

IBM Tivoli Workload Scheduler for Virtualized Data Centers V8.2 can support the following functions:

  • Job submission from an IBM Workload Scheduler agent to IBM LoadLeveler clusters for leveraging load balancing, dynamic scheduling, and resource optimization functions provided by IBM LoadLeveler
  • Job submission from an IBM Workload Scheduler agent to a grid managed by a third party job scheduling system through OGSA interfaces
  • Orchestration, from IBM Workload Scheduler, of jobs managed by a combination of multiple IBM LoadLeveler and OGSA job management services-enabled job scheduling systems
  • Job monitoring through IBM Workload Scheduler's graphical and command line interfaces for work submitted to IBM LoadLeveler and OGSA job management services-enabled job scheduling systems
  • Scheduling on IBM LoadLeveler clusters and OGSA job management services-enabled job scheduling systems can be managed from IBM Tivoli Workload Scheduler (for the distributed environment) or from IBM Tivoli Workload Scheduler for z/OS® in end-to-end configurations

IBM Tivoli Workload Scheduler for Virtualized Data Centers V8.2 interacts with IBM LoadLeveler through a new extended agent component which can:

  • Submit a job defined with IBM LoadLeveler language to an IBM LoadLeveler cluster
  • Wait for job completion and collect the job's termination return code
  • Terminate jobs under execution when directed by the user
  • Provide return code handling based on IBM LoadLeveler Job Steps return codes

IBM Tivoli Workload Scheduler for Virtualized Data Centers V8.2 interacts with IBM Grid Toolbox so that jobs can run remotely on a set of machines managed by a job scheduling system using a set of Web Services Description Language (WSDL)/Open Grid Services Infrastructure (OGSI) client interfaces for submitting, monitoring, and terminating a job. OGSA is an open standard managed by the Global Grid Forum (GGF) standards body. Its objective is to define open interfaces and protocols for managing grids of diverse resources. The OGSA platform defines the core set of interfaces, behaviors, and bindings that address the functions relevant to application scenarios in grid environments.

IBM Tivoli Workload Scheduler for Virtualized Data Centers V8.2 can interact with an OGSA service-enabled job scheduling system through a new extended agent component that can:

  • Submit jobs from an IBM Workload Scheduler agent to a grid managed by a third party job scheduling system through OGSA and Globus Resource Management interfaces and APIs
  • Wait for job completion and collect the job's termination return code
  • Collect job output and error streams during or after job completion
  • Terminate jobs under execution when directed by the user
  • Enable IBM Tivoli Workload Scheduler operators, from graphical user interfaces (GUI) and command line interfaces (CLI), to monitor and control jobs submitted to OGSA job management services-enabled job scheduling systems

Section 508 of the U.S. Rehabilitation Act

IBM Tivoli Workload Scheduler for Virtualized Data Centers V8.2 is capable as of June 25, 2004, when used in accordance with IBM's associated documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it.
 
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Reference information

For IBM LoadLeveler for Linux, refer to Software Announcement 204-100 , dated May 11, 2004.

Trademarks

 
e-business on demand is a trademark of International Business Machines Corporation in the United States or other countries or both.
 
Tivoli, LoadLeveler, AIX, the e-business logo, and z/OS are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Other company, product, and service names may be trademarks or service marks of others.

 
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Education support

Training is available, or will be available, for IBM Tivoli® products. Education is offered though IBM Global Services — IT Education Services and through IBM Tivoli Software Authorized Training Providers.

For current information on IBM Tivoli software education, visit the IBM Tivoli Software Education home page at

or call 888-746-3331.

Current schedule information for Tivoli training is available on the Tivoli Software Education Schedules page at


 
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Offering information

Product information is available via the Offering Information Web site

Also, visit the Passport Advantage® Web site


 
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Publications

No publications are shipped with this product.

The following softcopy publications are included, in English, in displayable softcopy form on the product CD-ROM:

  • IBM Tivoli Workload Scheduler for Virtualized Data Centers V8.2 User's Guide
  • IBM Tivoli Workload Scheduler for Virtualized Data Centers V8.2 Release Notes

Translated softcopy publications will be available in displayable softcopy form on the product CD-ROM on July 23, 2004.

The softcopy publications available on the above CD-ROM can be downloaded from the following Web site on the date that the publications are available.

The IBM Publications Center

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the USA). or customer number for 50 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries free of charge.

The IBM Publications Notification System (PNS)

The PNS enables subscribers to set up profiles of interest by order number/product number. PNS subscribers automatically receive notifications by e-mail of all new publications defined in their profiles. These may then be ordered/downloaded via the Publications Center. The site is available in English and Canadian French.
 
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Technical information

Specified operating environment

Hardware requirements

IBM Tivoli Workload Scheduler for Virtualized Data Centers V8.2 (IBM LoadLeveler® integration) is supported on:

  • IBM eServer pSeries® servers running SUSE Linux Enterprise Server 8 or AIX® operating systems
  • IBM eServer xSeries® servers running Red Hat Enterprise Linux 3.0 operating system

IBM Tivoli Workload Scheduler for Virtualized Data Centers V8.2 (IBM Grid Toolbox V3 integration) is supported on:

  • IBM eServer iSeries™ servers, IBM eServer pSeries servers, or IBM eServer zSeries® servers running SUSE Linux Enterprise Server 8.
  • IBM eServer pSeries servers running AIX 5L V5.2.
  • IBM eServer xSeries servers running SUSE Linux Enterprise Server 8 or Red Hat Enterprise Linux AS 2.1. Before installing, verify the following minimum hardware requirements:
    • 2.0 GHz processor speed
    • 1 GB of RAM
    • 500 MB free space in the /opt directory for the product installation

Software requirements

IBM Tivoli Workload Scheduler for Virtualized Data Centers V8.2 integrates with IBM LoadLeveler V3.1, IBM LoadLeveler V3.2, and IBM Grid Toolbox V3. Platform support details follow.

IBM Tivoli Workload Scheduler for Virtualized Data Centers V8.2 (IBM LoadLeveler V3.1 integration) is supported on:

  • AIX 5L V5.1, or later, when run on supported IBM eServer pSeries servers

IBM Tivoli Workload Scheduler for Virtualized Data Centers V8.2 (IBM LoadLeveler V3.2 integration) is supported on:

  • AIX 5L V5.2 when run on supported IBM eServer pSeries servers
  • SUSE Linux Enterprise Server 8 when run on supported IBM eServer pSeries servers
  • Red Hat Enterprise Linux 3.0 when run on supported IBM eServer xSeries servers

IBM Tivoli Workload Scheduler for Virtualized Data Centers V8.2 (IBM Grid Toolbox V3 integration) is supported on:

  • AIX 5L for POWER™ V5.2.0.10, maintenance level 5200-01, or later maintenance level, when run on supported IBM eServer pSeries servers
  • SUSE Linux Enterprise Server 8 when run on supported IBM eServer pSeries servers, IBM eServer iSeries servers, or IBM eServer xSeries servers
  • SUSE Linux Enterprise Server 8, service pack 2 (31-bit version only), when run on supported IBM eServer zSeries servers
  • Red Hat Enterprise Linux AS 2.1 when run on supported IBM eServer xSeries servers

Except as noted for IBM eServer zSeries servers, IBM Tivoli Workload Scheduler for Virtualized Data Centers V8.2 supports 32-bit and 64-bit versions of the above platforms. In the 64-bit version, it runs as a 32-bit application.

Limitations: Since IBM Grid Toolbox and IBM LoadLeveler are not completely globalization enabled, they cannot accept non-English data. Therefore, non-English data cannot be used in the job command of IBM Tivoli Workload Scheduler for Virtualized Data Centers V8.2.

Planning information

Software Maintenance, previously referred to as Software Subscription and Technical Support, is included in the Passport Advantage Agreement. Installation and technical support is provided by the Software Maintenance offering of the IBM International Passport Advantage Agreement. This fee service enhances customer productivity, with voice and electronic access into IBM support organizations.

Packaging

IBM Tivoli Workload Scheduler for Virtualized Data Centers V8.2 is distributed with:

  • International Program License Agreement (Z125-3301)
  • CD-ROM media
  • Publications (refer to the Publications section)

Security, auditability, and control

IBM Tivoli Workload Scheduler for Virtualized Data Centers V8.2 uses the security and auditability features of the operating system software.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
 
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IBM Tivoli Enhanced Value-Based Pricing

IBM Tivoli software products are priced using IBM Tivoli Enhanced Value-Based Pricing. The Enhanced Value-Based Pricing system is based upon the IBM Tivoli Environment-Managed Licensing Model, which uses a managed-environment approach — whereby price is determined by what is managed rather than the number and type of product components installed.

For example, all servers monitored with IBM Tivoli's Monitoring product (IBM Tivoli Monitoring) require entitlements sufficient for those servers. Other IBM Tivoli products may manage clients, client devices, agents, network nodes, or other items, and are licensed and priced accordingly.

Unlike typical systems management licensing models that require entitlements of specific software components to specific systems, the IBM Tivoli Environment-Managed Licensing Model provides the customer flexibility to deploy its IBM Tivoli software products within its environment in a manner that can address and respond to the customer's evolving architecture. That is, as the architecture of a customer's environment changes, the customer's implementation of IBM Tivoli software can be altered, as needed, without affecting the customer's license requirements (as long as the customer does not exceed its entitlements to the software).

Under Enhanced Value-Based Pricing, licensing and pricing of server-oriented applications are determined based upon the servers use in the customer's environment. Typically, such applications are licensed and priced in a manner that corresponds to each installed and activated processor of the server managed by the IBM Tivoli application to help correlate price to value while offering a simple solution.

Where a server is physically partitioned, this approach is modified. This partitioning technique is the approach used with systems that have either multiple cards or multiple frames, each of which can be configured independently. For servers capable of physical partitioning (for example, IBM's pSeries Scalable POWERparallel® Systems servers, Sun Ultra servers, and HP Superdome servers), entitlement is required for each processor in the physical partition being managed by the IBM Tivoli application. For example, assume that a server has 24 processors installed in aggregate. If this server is not partitioned, entitlements are required for all 24 processors. If, however, it is physically partitioned into three partitions each containing eight processors, and IBM Tivoli products were managing only one of the three partitions, then entitlement would be required for the eight processors on the physical partition managed by the IBM Tivoli application.

For servers with virtual or logical partitions, entitlement is required for all installed and activated processors on the server. For each IBM Tivoli application managing a clustered environment, licensing is based on the cumulative number of installed and activated processors on each server in the cluster. Where the cluster includes physically partitioned servers, the considerations described above concerning physically partitioned servers apply as well.

Enhanced Value-Based Pricing recognizes the convergence of RISC/UNIX® and Microsoft™ Windows™/Intel™ technologies, in order to simplify the customer's licensing requirements, and to provide a smoother, more scalable model. Pricing and licensing does not differentiate between non-zSeries server platforms or operating systems. For some products, this platform neutrality extends to zSeries and other host servers as well.

IBM Tivoli Enhanced Value-Based Pricing terminology definitions

Client device or client

A client device is a computer system that requests the execution of a set of commands, procedures, or applications from another computer system that is typically referred to as a server. Multiple client devices may share access to a common server. A client device generally has some processing capability or is programmable to allow a user to do work. Examples include, but are not limited to, notebook computers, desktop computers, desk side computers, technical workstations, appliances, personal digital assistants, automated teller machines, point-of-sale terminals, tills and cash registers, and kiosks.

Management services unit (MSU)

An MSU is defined as millions of Central Processing Unit (CPU) service units per hour; the measure of capacity used to describe the computing power of the hardware processors on which S/390® or zSeries software runs. Processor MSU values are determined by the hardware vendor, IBM, or Software Compatible Vendors (SCVs).

For those products that have a zSeries component where the scaling metric is MSUs, the standard IBM Parallel Sysplex® License Charge (PSLC) model applies with regard to the price/performance improvements on coupled systems.

For more detailed information about zSeries software pricing, go to Web site

Network node or node

Network nodes include routers, switches, hubs, and bridges that contain a network management agent. A single Network Node may contain any number of interfaces or ports.

Partitions

A server's resources (CPU, memory, I/O, interconnects, and buses) may be divided according to the needs of the applications running on the server. This partitioning can be implemented with physical boundaries (Physical Partitions) or logical boundaries (Logical Partitions).

Physical Partitions are defined by a collection of processors dedicated to a workload and can be used with systems that have either multiple cards or multiple frames, each of which can be configured independently. In this method, the partitions are divided along hardware boundaries and processors, and the I/O boards, memory, and interconnects are not shared.

Logical Partitions are defined by software rather than hardware and allocate a pool of processing resources to a collection of workloads. These partitions, while separated by software boundaries, share hardware components and run in one or more physical partitions.

Port

A port is the physical connection between a device and the network.

Processor

A processor is a functional unit in a computer that interprets and executes instructions. A processor consists of at least an instruction control unit and an arithmetic and logic unit. One or more physical processors may be resident on a single chip. For multi-processor chips, each processor is counted separately.

Server

A server is a computer system that executes requested procedures, commands, or applications to one or more clients and/or other devices over a network. Examples include, but are not limited to, file servers, print servers, mail servers, database servers, application servers, and Web servers.

Standby or backup systems

For programs running or resident on backup machines, IBM defines three types of situations: cold, warm, and hot. In the cold and warm situations, a separate entitlement for the copy on the backup machine is normally not required and typically no additional charge applies. In a hot backup situation, the customer needs to acquire another license or entitlements sufficient for that server. All programs running in backup mode must be under the customer's control, even if running at another enterprise's location.

As a practice, the following are definitions and allowable actions concerning the copy of the program used for backup purposes:

  • Cold — a copy of the program may reside for backup purposes on a machine as long as the program is not started. There is no additional charge for this copy.
  • Warm — a copy of the program may reside for backup purposes on a machine and is started, but is idling, and is not doing any work of any kind. There is no additional charge for this copy.
  • Hot — a copy of the program may reside for backup purposes on a machine, is started, and is doing work. The customer must acquire a license or entitlements for this copy and there will generally be an additional charge.

Doing work includes, for example, production, development, program maintenance, and testing. It also could include other activities such as mirroring of transactions, updating of files, synchronization of programs, data or other resources (for example, active linking with another machine, program, database, or other resource, and so on), or any activity or configurations that would allow an active hot switch or other synchronized switch over between programs, databases, or other resources to occur.

In the case of a program or system configuration that is designed to support a high availability environment by using various techniques (for example, duplexing, mirroring of files or transactions, maintaining a heartbeat, active linking with another machine, program, database or other resource, and so on), the program is considered to be doing work in the hot situation and a license or entitlement must be purchased.

Value Units

A Value Unit is a metric used to compute license quantities, is program specific, and is typically only used on products managing zSeries systems.

Product Web site

A complete list of products and licensing documents is available at Web site

Passport Advantage (PA)

Through the PA Agreement, customers may receive discounted pricing based on their total volume of eligible products, across all IBM brands, acquired worldwide. The volume is measured by determining the total "PA points value" of the applicable acquisitions. Passport Advantage points are only used for calculating the entitled PA discount.

To determine the required Tivoli product configuration under PA, the Tivoli Enhanced Value-Based Pricing Model applies. The customer's environment is evaluated on a per-product basis.

Use the following two-step process to determine the total "PA points value":

  1. Analyze the customer environment to determine the number of charge units for a product. The quantity of each product's part numbers to be ordered is determined by that analysis.
  2. Order the PA part numbers. A PA point value, which is the same worldwide for a specific part number regardless of where the order is placed, is assigned to each Tivoli product part number. The PA point value for the applicable part number, multiplied by the quantity for that part number, will determine the PA points for that Tivoli product part number. The sum of these PA points determines the "PA points value" of the applicable Tivoli product authorizations which then may be aggregated with the point value of other applicable PA product acquisitions to determine the total "PA points value".

The discounted pricing available through PA is expressed in the form of Suggested Volume Prices (SVPs), which vary depending on the SVP level. Each SVP level is assigned a minimum total PA point value, which must be achieved, in order to qualify for that SVP level.

Media packs and documentation packs do not carry PA points and are not eligible for SVP discounting.

For additional information on PA, refer to Web site

The following PA part number categories may be available for ordering:

  • License and Software Maintenance 12 Months — this is the product authorization with maintenance for 12 months.
  • Annual Software Maintenance Renewal — this is the maintenance renewal for an additional 12 months when a customer renews their existing coverage period prior to the date at which it expires.
  • Software Maintenance Reinstatement 12 Months — this is for customers who have allowed their Software Maintenance to expire, and later wish to reinstate their Software Maintenance.
  • Media packs — these are the physical media, such as CD-ROMs, that deliver the product's code.
  • Documentation packs — these contain printed documentation such as the User's Guide and Release Notes.

 
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Pricing model example

IBM Tivoli Workload Scheduler for Virtualized Data Centers

The customer's servers on the network grid include:

Grid servers

  • 20 uniprocessors
  • 65 2-way servers
  • 12 4-way servers
  • One 8-way server
  • One 12-way server with two virtual or logical partitions
  • One 14-way server
  • One 16-way Sun Ultra server with two 8-way physical partitions (only one of which is managed by Tivoli applications)
  • One 24-way server

For the IBM Tivoli Workload Scheduler product, licensing is per processor for the distributed servers being scheduled. Thus, the customer must obtain the following entitlements for its distributed servers:

                               Quantity in          Processor
                               customer             entitlements
Systems managed                environment          required
 
Uniprocessor                   20                    20
2-way                          65                   130
4-way                          12                    48
8-way                           1                     8
12-way (two logical             1                    12
 partitions)
14-way                          1                    14
16-way (two physical            1                     8
 partitions, one of
 which is managed by
 Tivoli applications)
24-way                          1                    24
Total Processor                                     264
 Entitlements

 
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Ordering information

Product information

Licensed                                             Product
function title            Product group              category
 
IBM Tivoli                Configurations             Tivoli
 Workload                  and Operations             Workload
 Scheduler                                            Sched Appl
 Virtualized
 Data Centers

Passport Advantage customer: Media pack entitlement details

Customers with active Maintenance or subscription for the products listed below are entitled to receive the corresponding media pack.

Entitled maintenance        Media packs                  Part
offerings description       description                  number
 
Tivoli Workload             IBM Tivoli Workload          BJ0DBML
 Scheduler for               Scheduler for
 Virtualized Data            Virtualized Data
 Centers Proc                Centers Multi V8.2 ML

On/Off Capacity on Demand

IBM Tivoli Workload Scheduler Virtualized Data Centers

 
                                                         Part
Part description                                         number
 
TWS for Virtualized Data Ctr Per Processor               D53SGLL
 Per Use-DAY, On/Off Capacity on Demand

New licensees: Orders for new licenses will be accepted now.

Shipment will begin on the planned availability date.

License transferability: Charge units are product specific and may not be transferred to another product.

Note: There is no transferability in licensing between platforms for end-to-end products where pricing on the IBM eServer zSeries platform is based on MSUs and pricing on other platform servers is per processor.

Basic license

Ordering information for Passport Advantage: Passport Advantage allows you to have a common anniversary date for Software Maintenance renewals, which can simplify management and budgeting for eligible new versions and releases (and related technical support) for your covered products. The anniversary date, established at the start of your Passport Advantage Agreement, will remain unchanged while your Passport Advantage Agreement remains in effect. New software purchases will initially include twelve full months of maintenance coverage. Maintenance in the second year (the first year of renewal) can be prorated to be coterminous with your common anniversary date. Thereafter, all Software Maintenance will renew at the common anniversary date and include twelve full months of maintenance.

Refer to the IBM International Passport Advantage Agreement and to the IBM Software Maintenance Handbook for specific terms relating to, and a more complete description of, technical support provided through Software Maintenance.

The quantity to be specified for the Passport Advantage part numbers in the following table is per processor. To order for Passport Advantage, specify the desired part number and quantity.

Passport Advantage program licenses

Tivoli Workload Scheduler for Virtualized Data Centers

                                                         Part
Part description                                         number
 
TWS for Virtualized Data Ctr Per Processor .D53SELL
 License & SW Maintenance 12 Mon
TWS for Virtualized Data Ctr Per Processor               D53SFLL
 SW Maintenance Reinstatement 12
TWS for Virtualized Data Ctr Processors                  E01A5LL
 SW Maintenance Annual Renewal

To order a media pack or a documentation pack for Passport Advantage, specify the part number in the desired quantity from the following table:

 
                                                         Part
Description                                              number
 
IBM Tivoli Workload Scheduler for                        BJ0DBML
 Virtualized Data Centers ML Media Pack
IBM Tivoli Workload Scheduler for                        BJ0DHIE
 Virtualized Data Centers English Doc Pack
IBM Tivoli Workload Scheduler for                        BJ0DFML
 Virtualized Data Centers ML Doc Pack

IBM Tivoli Workload Scheduler for Virtualized Data Centers V8.2 is also available via Web download from Passport Advantage.

Software Maintenance: Software Maintenance is included with each product authorization acquired. Software Maintenance provides an easy and effective way by which you have access, during the coverage period, to eligible new versions and releases and to remote technical support for your covered products.

The technical support included in Software Maintenance provides remote support during normal business hours in your country or location as well as access to escalation management 24 hours a day, 7 days a week, for mission-critical (Severity 1) problems.

With Software Maintenance, you receive the following technical support benefits:

  • Telephone access and/or electronic access via the Web to an IBM Customer Support Center.
  • Support for routine, short duration installation and usage (how-to) questions and code-related problems.
  • Support during normal country business hours, namely prime shift hours, Monday through Friday, excluding national or statutory holidays.
  • Support for mission-critical (Severity 1) problems during non-prime shift hours, namely all hours outside normal country business hours including national and/or statutory holidays.
  • Two-hour response time objective during prime shift for voice and electronic submission. The response objective for critical/emergency problems during offshift is also two hours.
  • Access to hints, tips, and frequently asked questions.
  • Access to escalation management 24 hours a day, 7 days a week.
  • Open Authorized Technical Caller list to submit problems to IBM Support Centers on your behalf. Open to any number of technical specialists within your IS organization. Each caller must be registered through the IBM problem submission Web site in order to submit problems. Problem submission is handled by the Site Technical Contact as listed on the Passport Advantage enrollment form.
  • eCare for Software is an initiative designed to enhance your electronic support experience by providing the following advantages:
    • Single view of IBM distributed software that includes easy/integrated access to the following information and functions:
    • Comprehensive electronic (via the Web) self-help capabilities available 24 hours a day, 7 days a week.
    • Advanced search capabilities.
    • A single interface to the IBM problem submission/management system for IBM distributed software.

Software Maintenance renewals offer you favorable pricing to continue your coverage without interruption. Passport Advantage allows you to have a common anniversary date for Software Maintenance renewals, which can simplify management and budgeting for eligible new versions and releases (and related technical support) for your covered products. The anniversary date, established at the start of your Passport Advantage Agreement, will remain unchanged while your Passport Advantage Agreement remains in effect. New software purchases will initially include twelve full months of maintenance coverage. Maintenance in the second year (the first year of renewal) can be prorated to be coterminous with your common anniversary date. Thereafter, all software maintenance will renew at the common anniversary date and include twelve full months of maintenance.

Refer to the IBM International Passport Advantage Agreement and to the IBM Software Maintenance handbook for specific terms relating to, and a more complete description of, technical support provided through Software Maintenance.
 
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Terms and conditions

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Agreement: For orders under Passport Advantage: IBM International Program License Agreement (IPLA), IBM International Passport Advantage Agreement (PAA), and an IBM International Passport Advantage Agreement Enrollment Form.

Transferable: Yes, except for programs acquired at a discount or allowance.

Limited warranty applies: Yes

Guarantee: 30 day money-back guarantee applies to the first time you license the IBM program.

Usage restriction: Yes. Usage is limited to the quantity of processors licensed.

Volume offering (IVO): No

Upgrade protection applies: Covered as long as Software Maintenance is in effect

Educational allowance available

Part number fulfillment: No. Special education prices are available for qualified customers through Passport Advantage.

Licensed program materials availability

  • Restricted materials of IBM: None
  • Non-restricted source materials: None
  • Object code only (OCO): All

Maintenance applies: Software Maintenance under Passport Advantage: Yes

Complementary introductory support: Not available

Software Maintenance and End of Support (EOS): Software Maintenance for an IBM Tivoli program is one year from the date IBM or your Business Partner makes the program available to you.

EOS for programs or versions/releases of programs will be announced 12 months prior to the effective date.

Support Center applies: Yes. Access is available through the IBM Support Center, 800-IBM-SERV (426-7378).

Support Web site for problem reporting

IBM Operational Support Services — SoftwareXcel: No

IBM Software Support Guide Web site: A document which provides guidelines and reference materials for IBM service and support.

Product Web site

A complete list of products and licensing documents is available at the following Web site:

On/Off Capacity on Demand

To be eligible for On/Off Capacity on Demand pricing, customers must be enabled for temporary capacity on the corresponding hardware, and the required contract, Z125-6907, Amendment for iSeries and pSeries Temporary Capacity On Demand — Software, must be signed prior to use.
 
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IBM Electronic Services

IBM Global Services has transformed its delivery of hardware and software support services to put you on the road to higher systems availability. IBM Electronic Services is a Web-enabled solution that provides you with an exclusive, no additional charge enhancement to the service and support on the IBM eServer. You should benefit from greater system availability due to faster problem resolution and preemptive monitoring. IBM Electronic Services is comprised of two separate but complementary elements: IBM Electronic Services news page and IBM Electronic Service Agent™.

IBM Electronic Services news page provides you with a single Internet entry point that replaces the multiple entry points traditionally used by customers to access IBM Internet services and support. By using the news page, it enables you to gain easier access to IBM resources for assistance in resolving technical problems.

The IBM Electronic Service Agent is no additional charge software that resides on your IBM eServer system. It is designed to proactively monitor events and transmit system inventory information to IBM on a periodic customer-defined timetable. The IBM Electronic Service Agent tracks system inventory, hardware error logs, and performance information. If the server is under a current IBM maintenance service agreement or within the IBM warranty period, the Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to provide proactive service that maintains higher system availability and performance. In addition, information collected through the Service Agent will be made available to IBM service support representatives when they are helping answer your questions or diagnosing problems.

To learn how IBM Electronic Services can work for you, visit


 
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Prices

Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner. Additional information is also available at


 
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Order now

To order, contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

 Phone:     800-IBM-CALL (426-2255)
 Fax:       800-2IBM-FAX (242-6329)
 Internet:  ibm_direct@vnet.ibm.com
 Mail:      IBM Americas Call Centers
            Dept:  IBM CALL, 11th Floor
            105 Moatfield Drive
            North York, Ontario
            Canada M3B 3R1
 
 Reference: RE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

 
iSeries, POWER, and Electronic Service Agent are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Tivoli, Passport Advantage, LoadLeveler, pSeries, AIX, xSeries, zSeries, POWERparallel, S/390, Parallel Sysplex, the e-business logo, and eServer are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Intel is a trademark of Intel Corporation.
 
Microsoft and Windows are trademarks of Microsoft Corporation.
 
UNIX is a registered trademark of the Open Company in the United States and other countries.
 
Other company, product, and service names may be trademarks or service marks of others.

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