IBM Tivoli System Automation for Multiplatforms V1.2 helps improve application availability for Linux and AIX environments

IBM United States Software Announcement 204-105
May 25, 2004

 ENUS204-105.PDF (47KB)

Table of contents   Document options  
At a glance Offering information
Overview Publications
Key prerequisites Technical information
Planned availability dates Ordering information
Description Terms and conditions
Product positioning Prices
Education support Order now
 
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At a glance

IBM Tivoli System Automation for Multiplatforms V1.2 is designed to move toward automation of e-business applications, spanning multiple platforms, by providing:

  • Support for SUSE and Red Hat Linux on all IBM eServers or any 32-bit Intel-based system, and pSeries® AIX (refer to the Software requirements section for applicable versions)
  • Automation policy samples that are available for download from Web site
  • Movement of resources from failing systems without operator intervention
  • Integration with zSeries® cross-platform disaster recovery
  • Alert and status forwarding to Tivoli Enterprise Console (TEC)
  • Rich policies and usability enhancements such as enhanced display function, dynamic verification of resources, and support of additional relationships

For ordering, contact:

Your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).
 
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Overview

With V1.2, IBM Tivoli® System Automation for Linux is renamed to IBM Tivoli System Automation for Multiplatforms. V1.2 of IBM Tivoli System Automation for Multiplatforms (System Automation) provides high availability for business applications, running in SUSE LINUX, Red Hat Linux, and AIX® standalone systems, and in clusters, by:

  • Discovering system, application, and resource failures
  • Deciding recovery actions using policy-based availability goals and sophisticated knowledge about application components and their relationships
  • Detecting outages and providing quick and consistent recovery of affected failed resources and applications

Helps reduce automation costs and implementation time

Unlike most automation products, IBM Tivoli System Automation for Multiplatforms is policy-based, requiring no extensive programming skills. New resources or systems can be added without writing or rewriting scripts. Policies can now be saved and restored. Automation policy samples are available for download from the IBM Tivoli System Automation for Multiplatforms home page at

Business resiliency

IBM Tivoli System Automation for Multiplatforms V1.2 also helps increase availability through goal-driven and proactive automation by:

  • Moving resources from a failing system before it crashes
  • Helping avoid overloaded systems

End-to-end automation

IBM Tivoli System Automation for Multiplatforms V1.2 supports AIX and premier Linux distributions on IBM eServer and 32-bit Intel™-based systems.

Tivoli Enterprise™ Console integration

When the configuration or states change, IBM Tivoli System Automation for Multiplatforms can alert operators through IBM Tivoli Enterprise Console® (TEC).

Easy operations

The grouping of cluster-wide components and resources of a complex e-business application can facilitate operations at the application level.
 
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Key prerequisites

Refer to the Software requirements section.


 
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Planned availability dates
  • May 28, 2004: Electronic software delivery
  • June 25, 2004: Media and documentation

 
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Description

IBM Tivoli System Automation for Multiplatforms V1.2 makes your automation easy with global configuration replacement

When your SUSE LINUX, Red Hat Linux, or AIX system has been running in a stable state and with a desired configuration, the system administrator needs a tool to capture the system information, and store this information in a common location so that it can be retrieved and restored. This enables an easy fix for configuration problems that arise after the installation of new software and is a core component of any disaster recovery plan.

Global policy replacement enables autonomic operations by replacing the current configuration with a new configuration transparently. The new configuration is installed as a single unit. If any entity of the new configuration fails due to invalid attributes, or for any other reason, the whole process fails, and the system continues to run with the original configuration.

Furthermore, IBM Tivoli System Automation for Multiplatforms supports incremental configuration changes by entering each entity in a separate command. For many systems, this will be the preferred mechanism for changing parameters because the potential impact to the system is lessened.

Usability enhancements

Enhanced display function: IBM Tivoli System Automation for Multiplatforms supports nested resource groups. Operators and administrators view the top level resource group when listing or viewing a specific lower level resource group.

Enhanced -f command option supports the usability of input files for IBM Tivoli System Automation for Multiplatforms Command Line Interface (CLI). With this enhancement, the usage of input files is similar to the corresponding attributes when using IBM Tivoli System Automation for Multiplatforms CLI without input files.

Usability is improved by several daemon updates

Verification of resources is done as resource configuration changes.

Dynamic verification of resources implement the verify methods when IBM Tivoli System Automation for Multiplatforms is notified, through Reliable Scalable Cluster Technology (RSCT) event notification, that a resource has changed.

In V1.1 of IBM Tivoli System Automation for Linux, resource verifications were done mostly at configuration time when a resource was defined to the daemon through the CLI. Now, verification is performed synchronously. If errors are detected during verification, a message is returned to the users, and the definition of the new resource fails. Therefore, a user will immediately know the problem. After a resource is defined to the daemon, the daemon initiates event registration to monitor any state or configuration change of the resource. If a configuration change occurs, the daemon is notified to verify the configuration change, return error messages to the users when problems are detected, and terminate event subscription.

When a resource is undefined to IBM Tivoli System Automation for Multiplatforms, the subscription to event notifications is terminated automatically.

Support of additional relationships

Two additional relationships are introduced:

  • StopAfter
  • ForcedDownBy

"Resource A StopsAfter resource B" means that before resource A can be stopped, IBM Tivoli System Automation for Multiplatforms checks that resource B is down. Acceptable states for B include Offline, Failed, Ineligible, and NodeGone.

"Resource A ForceDownBy resource B" means that if resource B comes offline or that we have to stop resource B, IBM Tivoli System Automation for Multiplatforms brings resource A offline. Stopping of resources A and B can happen in parallel and a force down of resource B is not considered complete until resource A is also offline. The force down of resource A will be triggered when resource B enters any of the down states (Offline, Failed, Ineligible, and NodeGone) after having previously been in an Online state. The conditions initiate a force down, and IBM Tivoli System Automation for Multiplatforms simply extends the force down to include all resources that have a ForceDown relationship upon any resources within the existing scope of the force down.

Avoiding nodes

A new persistent attribute is part of the managed resource class. This attribute defines the list of nodes to be temporarily excluded from the node list. When excluding a node, the resources residing on the node being excluded are not automatically forced offline. The move must be triggered by means of the rgreq command.

Placing a node in the exclude list tells the automation manager not to consider the node as a potential candidate for hosting the resource. However, resources that run on the excluded node are not immediately moved away from the excluded node.

Avoiding Nodes can be used to gradually and non disruptively move resources away from a node in preparation for an EXCLUDE (via the samctrl command) at a later point in time.

The automation engine will not move the resource to a node that is in the exclude list. The following rules apply:

  • Excluding a node from a floating resource causes its constituent on that node to become ineligible to be bound.
  • Excluding a group is the same as excluding the node from all of the group members.

rgreq/rgmbrreq command is introduced to allow the operator to inject persistent requests into IBM Tivoli System Automation for Multiplatforms.

Requests can be entered against resource groups and managed resources. By means of the rgreq/rgmbrreq command the operator asks for the resource to be started, stopped, or moved (resource groups only). Start and Stop requests will last until explicitly removed by the operator. A move request is automatically removed when the move action is carried out. A request coming from the same source replaces a former request from the same source — such that it cancels the previous request automatically. The rgreq/rgmbrreq command provides a simple and easy way to trigger a planned move on an application to other nodes in the cluster.

Moving a resource or resource group

Users requested the capability to move individual resources (resource groups) to another cluster node without affecting all resources currently running on the same node. For example, in a load balancing situation, moving only one or several resource groups to a backup node may achieve the user's workload and performance objectives.

The rgreq -o move command provides an easy to use interface to move an application (resource group) from its current location to another node in the cluster.

The move will be immediately carried out. It forces disruption of resources away from the node they are running on. This list of nodes is used to determine where to move the resources to, thereby excluding the node where the resource runs on currently. The rgreq/rgmbrreq command first modifies the node exclude list of the resource group by adding the node the resource is running on to the list. This is done automatically. Then the move operation is carried out.

IBM Tivoli System Automation for Multiplatforms is enhanced to let the associated resource managers know when the resource moves from its current location to another node in the cluster. This is done by notifying all effected resource managers:

  • When a move activity started
  • When a move activity is cancelled because one of the affected resource managers denies the change
  • When a move activity is completed

Generation of TEC events

The System Automation Manager is responsible for analyzing the resources defined within a cluster and automating them. In the process of doing this, it generates a lot of useful status information. This information is essential to anyone who wants to operate the cluster with the cooperation of the System Automation Manager. Now the System Automation Manager can provide the information externally.

The system administrators get notifications about problems, actions, and configuration changes within IBM Tivoli System Automation for Multiplatforms. The notification is done by sending events to TEC.
 
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Product positioning

With IBM Tivoli System Automation for Multiplatforms, IBM delivers an autonomic computing product, for SUSE LINUX, Red Hat Linux, and AIX standalone systems, and for clusters, that can increase your competitiveness by:

  • Providing high availability for your business applications
  • Helping reduce operations and automation costs
  • Providing fast automation setup

System Automation can help:

  • Improve business application availability
  • Reduce operations complexity and costs
  • Reduce automation implementation and maintenance costs
  • Lower education requirements related to automation
  • React to rapid change of IT infrastructure
  • Preparation for end-to-end automation of applications spanning multiple platforms

IBM Tivoli System Automation for Multiplatforms, IBM Cluster Systems Management for Linux (CSM for Linux), and IBM Cluster Systems Management for AIX (CSM for AIX) are based on the same cluster infrastructure, the Reliable Scalable Cluster Technology (RSCT). CSM for Linux and CSM for AIX are designed for simple, low-cost management of distributed and clustered IBM pSeries and xSeries® servers in technical and commercial computing environments. Cluster systems management can dramatically simplify administration of a cluster by providing management functions from a single point-of-control. These include resource monitoring, automated monitoring and operation, remote hardware control, remote command execution, security, configuration file management, parallel network installation, and diagnostics. This complements IBM Tivoli System Automation for Multiplatforms as it provides automation services and failover coordination to make applications highly available. Since these three IBM products use RSCT, you can benefit from the synergy of having the same cluster infrastructure.

Trademarks

 
Tivoli Enterprise is a trademark of International Business Machines Corporation in the United States or other countries or both.
 
Tivoli, AIX, Tivoli Enterprise Console, pSeries, zSeries, and xSeries are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Intel is a trademark of Intel Corporation.
 
Other company, product, and service names may be trademarks or service marks of others.

 
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Education support

Training is available, or will be available, for IBM Tivoli® products. Education is offered through IBM Global Services — IT Education Services and through IBM Tivoli Software Authorized Training Providers.

IBM Global Services — IT Education Services provides education to support many IBM offerings. Descriptions of courses for IT professionals and managers are on the IBM IT Education Services Web site

Refer to the IBM IT Education Services Web site for information on course locations and availability dates.

For current information on IBM Tivoli software education, visit

or call 888-746-3331.

Current schedule information for IBM Tivoli training is available at


 
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Offering information

Product information is available via the Offering Information Web site

Also, visit the Passport Advantage® Web site


 
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Publications

No printed publications are shipped with this program. Product documentation is included with the program software and may be printed by the customer or ordered through the IBM Publications Center.

The following softcopy publication is included on CD-ROM and is listed below with its form number:

  • IBM Tivoli System Automation for Multiplatforms Guide and Reference (SC33-8210)

The IBM Publications Center

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 50 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries free of charge.

The IBM Publications Notification System (PNS)

PNS enables subscribers to set up profiles of interest by order number/product number. PNS subscribers automatically receive e-mail notifications of all new publications defined in their profiles. These may then be ordered/downloaded from the Publications Center.

The PNS site is available in English and Canadian French.
 
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Technical information

Specified operating environment

Hardware requirements

For Intel™ based servers:

  • IBM eServer xSeries® and BladeCenter™
  • Any 32-bit Intel-based server

For iSeries™, refer to:

For pSeries®, refer to

  • IBM eServer pSeries BladeCenter JS20

For zSeries®, refer to:

  • S/390 Parallel Enterprise Server™ G5 and G6, Multiprise® 3000 and all zSeries processors

Software requirements

One of the following operating systems:

  • AIX® 5.2

SUSE LINUX

  • SLES 7 32-bit and 64-bit (Linux on zSeries)
  • SLES 8 32-bit (Linux on zSeries and Intel-based)
  • SLES 8 64-bit (Linux on zSeries, Intel-based, pSeries and iSeries)

Red Hat Linux

  • 7.2 + 7.3 + AS 2.1 + EL 3.0 32-bit (Linux on Intel-based)
  • EL 3.0 64-bit (Intel-based, pSeries and iSeries)

Planning information

Software Maintenance, previously referred to as Software Subscription and Technical Support, is included in the Passport Advantage Agreement. Installation and technical support is provided by the Software Maintenance offering of the IBM International Passport Advantage Agreement. This fee service enhances customer productivity, with voice and electronic access into IBM support organizations.

Packaging

IBM Tivoli System Automation for Multiplatforms is distributed with:

  • International Program License Agreement (Z125-3301)
  • CD-ROM media
  • Publications: refer to the Publications section

Security, auditability, and control

IBM Tivoli System Automation for Multiplatforms V1.2 uses the security and auditability features of the operating system software.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.

Marketing strategy

Refer to the IBM Tivoli Enhanced Value-Based Pricing section of the customer letter for information on IBM Tivoli Enhanced Value-Based Pricing, terminology definitions and pricing model examples.

Tivoli Knowledge Management System

For information on IBM Tivoli Enhanced Value-Based Pricing, visit


 
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Ordering information

Product information

Licensed                                           Product
function title            Product group            category
 
IBM Tivoli System         Availability and         Tivoli System
 Automation                Performance              Automation

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the products listed below are entitled to receive the corresponding media pack.

IBM Tivoli System Automation for Multiplatforms V1.2

Entitle
maintenance
offerings             Media packs                        Part
description           description                        number
 
IBM Tivoli Sys        IBM Tivoli System                  BJ0D2ML
 Autom Linux           Automation Multilingual
 z/OS Proc             (English International,
                       French, Korean, Chinese
                       -- Simplified, Spanish,
                       Brazilian Portuguese,
                       German, Japanese,
                       Chinese -- Traditional,
                       Italian) Linux for iSeries
                       Integrated Mid-Market
                       Business Servers, Linux
                       for zSeries Enterprise
                       Servers (Mainframes),
                       Linux for pSeries Unix
                       Servers (incl pSeries
                       IntelliStation(R)), AIX
                       V5.x, Linux for x86 Series
                       Intel-based servers
                       CD-ROM Digital Disk --
                       ISO 9660 Standard
 
IBM Tivoli            IBM Tivoli System                  BJ0D2ML
 System Autom          Automation Multilingual
 Linux Proc            (English International,
                       French, Korean, Chinese
                       -- Simplified, Spanish,
                       Brazilian Portuguese,
                       German, Japanese,
                       Chinese -- Traditional,
                       Italian) Linux for iSeries
                       Integrated Mid-Market
                       Business Servers, Linux
                       for zSeries Enterprise
                       Servers (Mainframes),
                       Linux for pSeries Unix
                       Servers (incl pSeries
                       Intellistation), AIX
                       V5.x, Linux for x86 Series
                       Intel-based servers
                       CD-ROM Digital Disk --
                       ISO 9660 Standard

New licensees: Orders for new licenses will be accepted now.

Shipment will begin on the planned availability date.

License transferability: Charge units are product specific and may not be transferred to another product.

Note: There is no transferability in licensing between platforms for end-to-end products where pricing on the IBM eServer zSeries platform is based on MSUs and pricing on other platform servers is per processor.

Basic license

Ordering information for Passport Advantage: Passport Advantage allows you to have a common anniversary date for Software Maintenance renewals, which can simplify management and budgeting for eligible new versions and releases (and related technical support) for your covered products. The anniversary date, established at the start of your Passport Advantage Agreement, will remain unchanged while your Passport Advantage Agreement remains in effect. New software purchases will initially include twelve full months of maintenance coverage. Maintenance in the second year (the first year of renewal) can be prorated to be coterminous with your common anniversary date. Thereafter, all Software Maintenance will renew at the common anniversary date and include 12 full months of maintenance.

Refer to the IBM International Passport Advantage Agreement and to the IBM Software Maintenance Handbook for specific terms relating to, and a more complete description of, technical support provided through Software Maintenance.

The quantity to be specified for the Passport Advantage part numbers in the following table is per processor. To order for Passport Advantage, specify the desired part number and quantity.

Passport Advantage program licenses

IBM Tivoli System Auto for Multiplatforms V1.2.0

                                                         Part
Part description                                         number
 
IBM Tivoli System Automation
 
IBM Tivoli System Automation mltpltf                     E00M8LL
 zSeries Proc ANNUAL SW MAINT RNWL
IBM Tivoli System Automation                             E00M7LL
 for Mltplatform Proc ANNUAL
 SW MAINT RNWL
 
                                                         Part
Part description                                         number
 
IBM Tivoli System Automation mltpltf                     D520XLL
 zSeries Proc LIC+SW MAINT 12 MO
IBM Tivoli System Automation for                         D520ULL
 Mltplatform Proc LIC+SW MAINT 12 MO
IBM Tivoli System Automation for                         D520WLL
 Mltplatform Proc SW MAINT
 REINSTATE 12 MO
IBM Tivoli System Automation mltpltf                     D520ZLL
 zSeries Proc SW MAINT REINSTATE
 12 MO

To order a media pack for Passport Advantage, specify the part number in the desired quantity from the following table:

                                                         Part
Description                                              number
 
IBM Tivoli System Automation                             BJ0D2ML
 for Multiplatforms V1.2.0

IBM Tivoli System Auto for Multiplatforms V1.2.0 is also available via Web download from Passport Advantage.

Withdrawal of Passport Advantage part numbers: IBM will withdraw from marketing the following parts licensed under the IBM international program license agreement on the dates specified.

                                                        Withdrawal
                                                        from
Program         Program      Part            Part       marketing
name            number       description     number     date
 
IBM Tivoli      5698-SAL     IBM Tivoli      BJ096ML    July 16, 2004
 System                       System
 Automation                   Automation
 for Linux                    for Linux
 V1.1.0                       V1.1

Software Maintenance: Software Maintenance is included with each product authorization acquired. Software Maintenance provides an easy and effective way by which you have access, during the coverage period, to eligible new versions and releases and to remote technical support for your covered products.

The technical support included in Software Maintenance provides remote support during normal business hours in your country or location as well as access to escalation management 24 hours a day, 7 days a week, for mission-critical (Severity 1) problems.

With Software Maintenance, you receive the following technical support benefits:

  • Telephone access and/or electronic access via the Web to an IBM Customer Support Center.
  • Support for routine, short duration installation and usage (how-to) questions and code-related problems.
  • Support during normal country business hours, namely prime shift hours, Monday through Friday, excluding national or statutory holidays.
  • Support for mission-critical (Severity 1) problems during non-prime shift hours, namely all hours outside normal country business hours including national and/or statutory holidays.
  • Two-hour response time objective during prime shift for voice and electronic submission. The response objective for critical/emergency problems during offshift is also two hours.
  • Access to hints, tips, and frequently asked questions.
  • Access to escalation management 24 hours a day, 7 days a week.
  • Open Authorized Technical Caller list to submit problems to IBM Support Centers on your behalf. Open to any number of technical specialists within your IS organization. Each caller must be registered through the IBM problem submission Web site in order to submit problems. Problem submission is handled by the Site Technical Contact as listed on the Passport Advantage enrollment form.
  • eCare for Software is an initiative designed to enhance your electronic support experience by providing the following advantages:
    • Single view of IBM distributed software that includes easy/integrated access to the following information and functions:
    • Comprehensive electronic (via the Web) self-help capabilities available 24 hours a day, 7 days a week.
    • Advanced search capabilities.
    • A single interface to the IBM problem submission/management system for IBM distributed software.

Software Maintenance renewals offer you favorable pricing to continue your coverage without interruption. Passport Advantage allows you to have a common anniversary date for Software Maintenance renewals, which can simplify management and budgeting for eligible new versions and releases (and for related technical support) for your covered products. The anniversary date, established at the start of your Passport Advantage Agreement, recurs on an annual basis while your Passport Advantage Agreement remains in effect. However, regardless of when Software Maintenance is acquired, the coverage period for Software Maintenance is always up to the anniversary date specified in the acquisition.

Refer to the IBM International Passport Advantage Agreement and to the IBM Software Maintenance handbook for specific terms relating to, and a more complete description of, technical support provided through Software Maintenance.

On/Off Capacity on Demand

IBM Tivoli System Automation for Multiplatforms V1.2

                                                         Part
Part description                                         number
 
IBM Tivoli System Automation for Mltp                    ASQL7LL
 Processor Day OOCoD TEMP USE CHRG

 
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Terms and conditions

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Agreement: For orders under Passport Advantage: IBM International Program License Agreement (IPLA), IBM International Passport Advantage Agreement (PAA), and an IBM International Passport Advantage Agreement Enrollment Form.

Transferable: Yes, except for programs acquired at a discount or allowance.

Limited warranty applies: Yes.

Guarantee: 30 day money-back guarantee applies to the first time you license the IBM program.

Usage restriction: Yes. Usage is limited to the quantity of processors licensed.

Volume offering (IVO): No

Upgrade protection applies: Covered as long as Software Maintenance is in effect.

Educational allowance available

Part number fulfillment

No. Special education prices are available for qualified customers through Passport Advantage.

Licensed program materials availability

  • Restricted materials of IBM: None
  • Non-restricted source materials: None
  • Object code only (OCO): All

Maintenance applies

  • Software Maintenance under Passport Advantage: Yes

Complementary introductory support: Not available

Software Maintenance and end of support (EOS): Software Maintenance for an IBM Tivoli program is one year from the date IBM or your Business Partner makes the program available to you.

EOS for programs or versions/releases of programs will be announced 12 months prior to the effective date.

Software Maintenance for IBM Tivoli products and Passport Advantage

Support Center applies: Yes. Access is available through the IBM Support Center, 800-IBM-SERV (426-7378).

Support Web site for problem reporting:

IBM Operational Support Services — Support Line: No

IBM Software Support Guide Web site: A document which provides guidelines and reference materials for IBM service and support.

Product Web site

A complete list of products and licensing documents is available at the following Web site

On/Off capacity on demand

To be eligible for On/Off Capacity on Demand pricing, customers must be enabled for temporary capacity on the corresponding hardware, and the required contract — Z125-6907, Amendment for iSeries and pSeries Temporary Capacity On Demand — Software — must be signed prior to use.
 
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Prices

Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner. Additional information is also available at


 
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Order now

To order, contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

 Phone:     800-IBM-CALL (426-2255)
 Fax:       800-2IBM-FAX (242-6329)
 Internet:  ibm_direct@vnet.ibm.com
 Mail:      IBM Americas Call Centers
            Dept:  IBM CALL, 11th Floor
            105 Moatfield Drive
            North York, Ontario
            Canada M3B 3R1
 
 Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

 
BladeCenter, iSeries, and S/390 Parallel Enterprise Server are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Tivoli, Passport Advantage, xSeries, eServer, pSeries, zSeries, Multiprise, AIX, the e-business logo, and IntelliStation are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Intel is a trademark of Intel Corporation.
 
Other company, product, and service names may be trademarks or service marks of others.

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