IBM United States
Software Announcement 203-197
August 5, 2003
IBM CICS Performance Monitor for z/OS, V1.2 adds enhancements for extended real-time data and historical data support
At a glance
CICS Performance Monitor (CICS PM) for z/OS®, V1.2, is a comprehensive online performance monitoring and management tool for CICS Transaction Server (CICS TS) for OS/390, V1.3 and CICS TS for z/OS, V2.2. It provides for the display and management of user-defined thresholds, and for the display of detailed real-time and historical performance data. Information is displayed at a Windows workstation.
For ordering, contact:
Your IBM representative, an IBM Business Partner, or the Americas Call Centers at 800-IBM-CALL (Reference: LE001).
CICS® Performance Monitor (CICS PM) for z/OS, V1.2 provides real-time and historical performance monitoring and management facilities for CICS Transaction Server (CICS TS) on OS/390® and z/OS. Based on a standard API and proven CICS systems management technologies, it provides Single System Image (SSI) access to the resources in all CICS regions, and offers fast problem identification and exception management.
CICS PM helps you to:
CICS PM contains the CICS PM workstation client, which provides a comprehensive GUI at a Windows® workstation. It operates with a CICS PM server and a supporting CICS PM application that runs in CICS TS server. This offers facilities for:
When threshold are triggered, the CICS PM workstation client can launch a browser to display detailed real-time performance information on the monitored CICS systems. Actions can also be taken directly from the browser on the CICS resources.
In this release, the CICS PM workstation client also provides the ability to collect historical task data for improved online problem determination. Users may:
V1.2 also provides significant data coverage enhancements, including:
In response to customer input we have made extensive changes to enhance usability characteristics of the end-user interface. CICS PM is recommended for use by all customers of CICS TS.
This new release of CICS PM provides additional online and historical performance information for CICS TS for OS/390, V1.3 and CICS TS for z/OS, V2.2.
The CICS PM workstation client provides the ability to create, modify, and apply customer threshold
definitions on the monitored CICS systems. In addition, CICS PM provides a predefined set of
threshold definitions. The CICS PM workstation client also allows monitoring of active thresholds
and currently active events, as well as displaying a recent history of active events.
New in Release 2
The CICS PM workstation client now also provides the ability to collect historical task data for improved online problem determination. Users may:
The Web user interface can be launched from the CICS PM workstation client and display the CICS PM view sets, in a context-sensitive fashion. No separate sign-on to the Web user interface is required.
A CICS PM view set is related to a single CICS object class (for example, a transaction). The view sets contain detailed performance information on the monitored CICS systems and provide intuitive navigation of that information via the Web user interface.
In V1.2, the CICS PM view sets are also used to present historical task data.
This release also provides significant data coverage enhancements, as well as extensive changes to improve usability characteristics of the end-user interface.
CICS PM is installed using SMPE. The CICS PM workstation client is downloaded from the mainframe and is installed on the client using Microsoft Software Installer. The workstation client will execute on Windows NT® V4, Windows 2000, or Windows XP. CICS PM requires the CICSPlex® System Manager (SM) component of CICS TS to be running; tools are provided to enable its easy setup and configuration, and the CICS PM documentation includes all required CICSPlex SM information.
The CICS PM workstation client: The CICS PM workstation client is an application that provides a GUI on a Windows workstation, displaying data provided by a supporting application of CICS PM installed in CICS TS.
The GUI of the CICS PM workstation client consists of two components:
The CICS PM view sets: CICS PM, using the CICSPlex SM Web user interface server component of CICS TS, provides a comprehensive series of view sets specifically tailored for performance analysis and problem determination. The view sets are automatically selected using the links from the monitoring component of the CICS PM workstation client. Alternatively, however, they can be invoked directly from a Web browser connected to the Web user interface.
These view sets provide real-time access to all CICS system and resource-related performance data. In addition, these sets provide access to all the task level performance data collected by the CICS Monitoring Facility (CMF), including file resource usage by task. They include extensive links to allow easy navigation through the views as well as the ability to make operational changes to key system and resource parameters, for example, maxtask limit, Dynamic Storage Area (DSA) limits, purging tasks, closing files, discarding unwanted CICS resource definitions, or deleting temporary storage queues.
The CICS system level view sets include:
The view sets provide access to all the resources defined to the CICS systems, including:
Other view sets are provided, giving access to the performance information about all the active tasks in the CICS systems, including task identification information, task status, suspend information, unit-of-work analysis, CPU usage, storage usage, program, file, temporary storage requests, and others. An extensive range of task level views is provided, with navigation links, which show all the performance data collected by the CMF, including file resource usage by individual task.
Key enhanced function in CICS PM V1.2
Support for historical data
CICS PM V1.2 provides comprehensive historical task data access for diagnosis of:
For long-term analysis and capacity planning, CICS PA offers extensive historical database capabilities.
Improved resource coverage: The resource coverage provided by CICS PM V1.2 is increased to improve the tracking and reporting of critical events within the CICS region.
New/changed view sets: Many changes have been made to the view sets and the underlying CICSPlex SM Base Tables. These changes provide extra information on the status of the CICS resources and extra actions that can be performed against those resources. Detailed changes have been made to over one hundred of the existing views to improve readability and usability. The changes include:
Enhancements to CICS PA
As part of the strategy for CICS PM, corresponding enhancements have been made to CICS PA, which has been updated to provide additional reporting capabilities. These facilities enable it to report enhanced CMF resource class (temporary storage queue usage by task), which is also now available for monitoring by CICS PM. The new CICS PA V1.3 transaction resource usage reports provide detailed analysis of these CMF resource class records collected, and include:
Accessibility by people with disabilities
CICS PM has four user interface components:
None of the components use audio alerts, so this product is suitable for users with hearing limitations.
Value Unit-based pricing
Value Unit-based pricing will help to align the prices of these products to the principle of the Parallel Sysplex License Charge (PSLC) pricing curve which provides for a lower price per MSU (millions of service units per hour) for larger capacities.
There is also be a price benefit when customers grow their capacity. Additional capacity will based on the number of Value Units (MSUs) the customer has already installed; for example, additional capacity will not be priced starting at the base with a higher price per unit but on the capacity that is already installed.
International Program License Agreement (IPLA) and subscription and support considerations
IPLA licenses can be transferred from one machine to another within, but not limited to an enterprise. The customer may aggregate the capacity for all the processors the product is operated on to achieve a more economic price. This will result in a single Proof of Entitlement. It is the customer's responsibility to manage the distribution of Value Units within the limits of the entitlement of the product license.
Subscription and Support must cover the same capacity as the product license entitlement. Subscription and Support will be available in the country in which the agreement is made.
CICS PM is a real-time and historical performance management, monitoring, and troubleshooting solution for CICS TS. CICS PM provides users with an intuitive modern tool to help maintain a high level of performance and availability of their CICS TS systems.
CICS PM not only helps to avoid outages and to operate within service level commitments, but also helps to reduce the time and cost associated with managing system performance and availability.
CICS PM is based on standard APIs and proven CICS and CICSPlex SM systems management technologies to enable our customers to utilize these technologies to improve availability and system integrity. It provides SSI access to the resources in all CICS regions to help identify potential problems faster. CICS PM enables users to take immediate actions to prevent downtime. It provides an easy-to-use, comprehensive Web-based interface for exception management and historical task data collection, making it an attractive tool for system programmers and operators. Familiarity with CICSPlex SM is not a requirement.
CICS PM for z/OS is one of an extensive portfolio of CICS tools designed to meet key customer requirements in the areas of performance management, recovery, operational efficiency, and application reuse. In performance management space, the online performance monitoring functions provided by CICS PM, V1.2 are complemented by CICS PA, V1.3. The detailed offline performance analysis reports of CICS PA address all aspects of CICS system activity, and include the MVS System Logger, DB2, WebSphere® MQ, and IMS. CICS PM and CICS PA, along with the existing systems-management functions of CICS TS, provide an effective solution for monitoring and improving the productivity of CICS systems, and help plan capacity for future requirements.
CICS tools complement the extensive portfolio of IBM zSeries® tools. This portfolio includes Data Management tools (DB2 PM for OS/390, DB2 SQL PA for OS/390), application development tools (IBM Fault Analyzer for z/OS and OS/390, IBM File Manager for z/OS and OS/390, plus the Debug Tool for z/OS and OS/390), and system-management tools together with other IBM tools help customers reduce the total cost of ownership and improve efficiency of the z/OS and OS/390 platforms.
CICS PM is also a part of the IBM strategy for integrated performance management on zSeries, which is aimed at providing IBM tools to monitor the health of all zSeries systems and applications. For example, RMF, DB2 PE, and IMS PA.
CICS PM will also provide timely support for the latest release of CICS TS for z/OS. Customers who have Subscription and Support for CICS PM will be entitled to a level of CICS PM that supports the next release of CICS TS at the time of its general availability.
A downloadable demonstration will be available at general availability from the CICS Web site:
Statement of direction
It is the intention of IBM to deliver by year end 2003 significant enhancements to the existing purge/forcepurge mechanisms to encompass additional task scenarios. These enhancements will be delivered in CICS TS for z/OS, V2.2 via the service channel with both CICS and CICSPlex SM enabled to invoke them.
All statements regarding IBM plans, directions, and intent are subject to change or withdrawal without notice.
No education course is available for this product. However, an online technical presentation is available now from:
Product information is available through the Offering Information Web site at:
The hardcopy publication CICS® Performance Monitor for z/OS® Program Directory (GI10-2556) is shipped with this product.
The CICS Performance Monitor for z/OS V1.2 User's Guide (GC34-6194) is available only in PDF format, softcopy.
Both publications are available in PDF format. This is only provided by download from the IBM Publications Center Web site, at:
If the User's Guide is required in hardcopy, it can be printed from the PDF file.
Also available separately is the product Redbook, CICS Performance Monitor for z/OS Redbook (SG24-6922), which has been updated for V1.2.
CICS PM for z/OS, V1.2 runs on any S/390® or zSeries® machine on which the applicable CICS TS will run.
CICS PM requires:
Note: Both products will require the installation of PTFs listed in the CICS Performance Monitor Program Directory (GI10-2556) available at general availability of the product. CICS PM cannot function unless they are applied.
PTFs are also required in order to exploit the corresponding enhancements in CICS PA, V1.3. Refer to the Program Directory for details.
For CICS PM to run, the CICSPlex® SM component of CICS TS must be running. Tools are provided to enable the easy setup and configuration of CICSPlex SM for this purpose.
For the display of the view sets, a Web browser is required that meets the requirement for the Web user interface server in the level of CICS TS that is being used.
The CICS PM workstation client requires one of these operating systems:
A TCP/IP connection is required between the workstation and the server.
The CICS PM workstation client is written in the Java programming language. The package for
installation on Windows includes an IBM Java run-time environment (JRE). This is not available for
use by other programs, and can coexist with any other Java runtime that may be installed on the
Security, auditability, and control
CICS PM for z/OS, V1.2 uses the security and auditability features of the base CICS TS for OS/390 or CICS TS for z/OS with which it is operating.
The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
CICS PM for z/OS, V1.2 is a mainframe product licensed by the IPLA. It has a single charge unit, based on Value Units.
New licensees: The CFSW configurator stand-alone path for 5655-I46 will be updated to support price proposals on August 5, 2003. For 5655-I46, media is only shipped via Customized Offerings (ServerPac, Systempac®, and CBPDO). CFSW configuration and order entry capability will commence with CBPDO on September 9, 2003.
Existing customers who purchased CICS PM, V1.1 with a current Software Subscription and Support agreement (5655-I47) are entitled to receive CICS PM, V1.2 at no charge. A new order must be placed for the product, with delivery of media via the customized offerings.
Customers who do not have a current Software Subscription and Support agreement but wish to upgrade to this new release must either:
CICS PM, V1.1 will be withdrawn from Marketing after general availability of CICS PM, V1.2.
Value Unit exhibit VUE007
MSUs MSUs minimum maximum Value Units/MSU Base 1 3 1 Tier A 4 45 0.45 Tier B 46 175 0.36 Tier C 176 315 0.27 Tier D 316 + 0.2
Value Units for non-MSU-based S/390 processors:
Hardware Value Units/machine MP3000 H30 6 MP3000 H50 8 MP3000 H70 12 ESL Models 2
Ordering example: The total number of Value Units is calculated according to the following example.
If the customer has installed 1,500 MSUs, the applicable value would be:
Translation from MSUs to Value Units MSUs * Value Units/MSU = Value Units Base 3 * 1.00 = 3.00 Tier A 42 * .45 = 18.90 Tier B 130 * .36 = 46.80 Tier C 140 * .27 = 37.80 Tier D 1,185 * .20 = 237.00 Total 1,500 343.50
When calculating the total number of Value Units, the sum is to be rounded up to the next integer.
Example: In the above ordering example, for the product running on a machine with 1,500 MSUs requiring 344 Value Units, order feature number 0001, quantity 94, 0002, quantity 1.
Ordering z/OS through the Internet
ShopzSeries (formerly SHOPS390) provides an easy way to plan and order your z/OS ServerPac or CBPDO. It will analyze your current installation, determine the correct product migration, and present your new configuration based on z/OS. Additional products can also be added to your order (including determination of whether all product requisites are satisfied). ShopzSeries is available in the U.S. and several countries in Europe. In countries where ShopzSeries is not available yet, contact your IBM representative (or Business Partner) to handle your order via the traditional IBM ordering process. For more details and availability, visit the ShopzSeries Web site at:
The products in this announcement have one charge unit Value Units.
Value Units for IBM 9672 processors will be based upon the full capacity of these systems. This is applicable to all S/390-based systems that are measured on MSU capacity. Information on MSU capacities can be found in the IBM System/370, System/390® and zSeries Machine Exhibit (Z125-3901).
Value Units for zSeries will be based upon full MSU capacity as defined in the Machine Exhibits.
There will be a tool available that provides support for transforming the MSU-based capacities of S/390 systems to new Value Units by calculating the applicable number of Value Units for a given number of MSUs.
Note: For actual feature numbers, refer below.
Value Units for non-MSU-based S/390 processors:
MP3000 Models H30 = 6.00 Value Units H50 = 8.00 Value Units H70 = 12.00 Value Units P/390, R/390, IBM 3006 = 2.00 Value Units
Basic license: To order, specify the program number, feature number 9001 for asset registration, and the one-time charge (OTC) feature number. Also specify the feature number of the desired distribution medium. To suppress shipment of media, select the license-only option in CFSW.
Medium Program feature Description number number Medium CICS Performance 5655-I46 5802 3480 1/2-inch Monitor for z/OS Tape Cartridge Version 1.2 CICS Performance 5655-I47 6744 Paper Monitor for z/OS Version 1.1 -- Subscription and Support
Translation from MSUs to Value Units MSUs Value Units/MSU Base 1-3 1.00 Tier A 4-45 0.45 Tier B 46-175 0.36 Tier C 176-315 0.27 Tier D 316+ 0.20
OTC Program feature Description number number CICS PM for z/OS, V1 5655-I46 1 Value Unit 0001 250 Value Units 0002
Subscription and support: To receive voice technical support via telephone during normal business hours, and upgrades at no additional charge, Subscription and Support must be ordered. The capacity of Subscription and Support (Value Units) must be the same as the capacity ordered for the product licenses.
To order, specify the support program number (in this case, 5655-I47) and feature number 9001 for asset registration. IBM is also providing subscription and support for these products via a separately purchased offering under the terms of the IBM International Agreement for Acquisition of Support (IAAS). This offering:
Once subscription and support is ordered, the charges will renew automatically annually unless cancelled by the customer.
Annual support charge Program feature Description number number CICS PM for z/OS, V1.1 -- 5655-I47 Subscription and Support 1 Value Unit 0001 250 Value Units 0002 Decline SW Subscription 0003 and Support (no charge)
Product media is shipped only via Customized Offerings (for example, CBPDO, ServerPac, SystemPac). Non-customized items (CDs, diskettes, source media, media kits) will continue to be shipped via the stand-alone product.
Terms and conditions
Sub-capacity charges terms and conditions
IBM zSeries software charges at less than full machine capacity for eligible data management (DM), application development (AD), and CICS tools apply when z/OS is running in z/Architecture (64-bit) mode on a zSeries 900, no other MVS-based operating system is licensed to that server, and the required information is provided by the customer in accordance with the applicable terms.
Sub-capacity charges for an eligible AD, DM, or CICS tool is based on the z/OS product-defined capacity. To obtain charges at less than full machine capacity for eligible AD, DM, and CICS tools, the customer is required to:
Sub-capacity charges for AD, DM, and CICS tools
To be eligible for sub-capacity charges for AD, DM, and CICS tools, the machine on which the AD, DM, or CICS tools are running must be eligible for WLC sub-capacity charges terms and conditions. The customer must have signed the Attachment for zSeries Workload License Charges-Pre-ILM (Z125-6516) and submitted at least one sub-capacity report to IBM as defined in the attachment.
With sub-capacity charges, the charge for an eligible AD, DM, or CICS Tool is based on the z/OS product-defined capacity. To obtain charges at less than full machine capacity for each eligible AD, DM, and CICS tool for each machine, the customer should:
Management of the Value Unit entitlements continues to be a customer responsibility. If one of the following occur on a machine to which AD or DM tools are licensed, the customer must determine if additional Value Units and Subscription and Support need to be ordered for those tools to cover the increase:
These products are licensed under the IPLA, the associated Agreement for Acquisition of Support, and the Addendum for Support (Z125-6435), which provides for support with ongoing access to releases and versions of the program. These programs have a one-time license charge for use of the program and an ongoing recurring charge for the enhanced support that includes telephone assistance (voice support for defects during normal business hours) as well as access to updates, releases, and versions of the program as long as support is in effect. S/390 and zSeries IBM Operational Support Services Support Line is an option for those customers who desire added services.
Warranty: This program has warranty for a minimum of one year from acquisition from IBM or authorized Business Partner. The warranty provided to the customer, for at least one year from acquisition, is access to data bases (read Web sites) for program information, FAQs, including any known fixes to defects, which the customer can download or obtain otherwise and install at their leisure.
Program technical support: Technical support of a program product will be available for a minimum of three years from the general availability date, as long as your Software Maintenance is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Maintenance also provides you with access to updates, releases, and versions of the program. Customers will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or Business Partner. This extension may be available for a fee.
Program support: Enhanced support, called Subscription and Support, includes telephone assistance (voice support for defects during normal business hours) as well as access to updates, releases, and versions of the program as long as support is in effect. The customer will be notified of discontinuance of support with 12 months' notice.
Money-back guarantee: If for any reason you are dissatisfied with the program, return it within 30 days from the invoice date to the party (either IBM or its reseller) from whom you acquired it for a refund. This applies only to your first acquisition of the program.
For Operating System software, the revised IBM Operational Support Services Support Line offering will provide support for those operating systems and associated products that are not available with the newly announced Software Maintenance offering. This will ensure total support coverage for your enterprise needs, including IBM and selected non-IBM products. For complete lists of products supported under both the current and revised Support Line offering, refer to our Web site at:
For additional information on the revised IBM Operational Support Services, refer to Services Announcement 601-023 , dated July 10, 2001.
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Note: Shipments will begin after the planned availability date.