IBM United States
Software Announcement 203-002
January 21, 2003

IBM Tivoli System Automation for Linux Is Designed to Provide Policy-Based Self-Healing to Help Increase Efficiency and Linux Application Availability

 ENUS203-002.PDF (45KB)


At a Glance

IBM Tivoli System Automation for Linux is designed to provide:

  • High availability for Linux applications through policy-based self-healing
  • Reduced automation implementation time, and coding and support effort
  • Mainframe-like high availability for Linux on IBM eServer

ITSA for Linux is based on leading IBM eServer zSeries and pSeries™ automation technology.

IBM Tivoli System Automation for Linux is an important step towards an autonomic end-to-end automation of e-business applications spanning multiple platforms.

For ordering, contact:

Your IBM representative, an IBM Business Partner, or the Americas Call Centers at 800-IBM-CALL (Reference: YE001).

Overview

The success of Linux as an e-business platform drives the need for a high-availability solution that can also reduce complexity and costs. Failures, outages, and even slowdowns can result in direct business losses (the competition is just a mouse-click away) and may damage your company's credibility. The IBM autonomic computing initiative helps by using technology to make technology self-managing. IBM Tivoli® System Automation for Linux (ITSA) provides self-healing capabilities for Linux-based business applications that can detect failing IT components and provide a cure or work around those failures.

High Availability through Policy-Based Self-Healing

ITSA for Linux manages availability of business applications running in Linux systems or clusters on IBM eServer zSeries™ and xSeries™ by using fast detection of outages and sophisticated knowledge about application components and their relationships. ITSA for Linux can enable failed resources and whole applications to be recovered quickly and consistently, either in place or on another system of a Linux cluster.

Reduced Automation Implementation Coding and Support Effort

The ITSA for Linux policy consists of resource information, groups of resources, and relationships. Unlike other automation products, scripts and procedures are not required. New resources or systems can be added without rewriting scripts, which can ease application growth and application scaling. Resource harvesting can accelerate cluster setup.

ITSA for Linux can ease operations and help avoid errors by automating complex e-business applications as a single group consisting of cluster-wide components and resources. This can free operators from remembering application components and relationships and can reduce operator interventions, such as starting and stopping of resources.

Mainframe-Like High Availability for Linux on IBM eServer

ITSA for Linux exploits leading IBM eServer automation technology from AIX®, z/OS™, and IBM.

IBM Tivoli System Automation for Linux is an important step towards autonomic end-to-end automation of e-business applications spanning multiple platforms.

Key Prerequisites

  • For Linux on xSeries: Red Hat Linux 7.2 or Red Hat Linux 7.3
  • For Linux on zSeries: SuSE Linux Enterprise Server 7 for S/390® or zSeries

Planned Availability Dates

  • February 14, 2003 (Electronic Only)
  • March 14, 2003 (Media)

Description

The IBM Autonomic Computing Initiative

Autonomic computing systems are designed to help systems to manage themselves and dynamically adapt to changes in accordance with business policies and objectives. Self-managing systems can perform management activities based on certain situations they observe or sense in the IT environment. Rather than IT professionals initiating management activities, the system can observe something about itself and respond appropriately. This can allow the IT professional to focus on high-value tasks while the technology manages the more mundane operations.

Self-Managing Systems: Systems with self-managing components can help reduce the cost of owning and operating computer systems. Self-managing IT infrastructure components are defined through the following characteristics:

Self-Configuring: With the ability to dynamically configure itself on the fly, an IT environment may adapt with minimal human intervention to the deployment of new components or changes in the IT environment.

Self-Healing: Self-healing IT environments can detect improper operations and then initiate corrective action without disrupting system applications.

Self-Optimizing: Self-optimization refers to the ability of the IT environment to efficiently help maximize resource allocation and utilization to meet end users' needs with minimal human intervention.

Self-Protecting: The goal of self-protecting environments is to provide the right information to the right users at the right time through actions that grant access based on the users' role and pre-established policies. A self-protecting IT environment is designed to detect hostile or intrusive behavior as it occurs and take actions to help make itself less vulnerable to unauthorized access and use.

Introduction To Self-Healing

A self-healing IT infrastructure is designed to detect improper operation of systems, transactions, and business processes (either predictively or reactively) and then initiate corrective action without disrupting users. For example, if an e-business retailer dealing with workload peaks during the holiday shopping season or increased business for a particular event has a server go down, a self-healing IT infrastructure is designed to reprovision a system to take the place of a failing one to help lessen adverse effects on day-to-day operations.

Value of Self-Healing

Today, computer systems' complexity and lack of automation and self-management can threaten many businesses' Quality of Service (QoS).

The value in automation by helping to reduce downtime and the business costs associated (for example, loss of business and customers) is often characterized by the phrase "the competition is just a mouse-click away." Simplification, through consolidation, is integral to improving QoS. Heterogeneous, self-managing, end-to-end automation is a key to helping deliver that capability.

Automation Services

IBM Tivoli System Automation for Linux is designed to provide general automation services in a policy-driven manner for IBM xSeries and IBM zSeries environments running the Linux operating system. You can define automation policies for your business-critical applications, which are intended to be made highly available by IBM Tivoli System Automation for Linux using restarting and failover functions.

Features: The IBM Tivoli System Automation for Linux automation policy is designed to allow complex environments to be described and automated. IBM Tivoli System Automation for Linux includes definitions for:

  • Managed resources, such as applications and IP addresses. These resources are aliases for the underlying resources being managed by the Reliable Scalable Cluster Technology (RSCT) infrastructure. They allow the specification of IBM Tivoli System Automation for Linux control attributes.
  • Resource groups. These are logical collections of several resources.
  • Equivalencies. An equivalency is a collection of resources that provide similar functionality. For example, two network adapters can be substituted for each other when one network adapter stops working correctly.
  • Managed relationships. These define the dependencies between resources. This includes:
    • Start/stop relationships. Start/stop sequences of resources can be defined using managed relationships.
    • Location-based relationships. Relationships like collocation (where applications must be run in the same location) and anti-collocation (where applications do not run in the same location) can be defined.

IBM Tivoli System Automation for Linux allows:

  • Activation of resource groups and their member resources.
  • Reactivation of resource groups or individual resources after failures. To accomplish this, IBM Tivoli System Automation for Linux is designed to:
    • Monitor changes of managed resources which are part of resource groups or have relationships with the resource groups.
    • Supply a default configuration for resource groups, which enables easy definition of most environments.
    • Build default relationships that provide the start order of resources of different classes, and the relationship specifications that are required for particular resources.
    • Determine which nodes can be used by the resource group, and activate the resources in the necessary order on the necessary nodes with maximal parallelism.
    • Allow member resources of a resource group to have relationships expressed among themselves that determine the sets of nodes on which they are to be activated. The reactivation of the individual resources may or may not be done in place after a failure, and may or may not cause the deactivation and reactivation of the other member resources on other nodes.
    • Allow more experienced administrators to define complex relationships between resources, for example, required locality (same node, different node), optional location selection (if online, if offline), the start order of resources of the same class, additional dependencies among resources, and even the optional activation of some resources. Resource groups can be restricted to sets of nodes with policies specified for selection, and priorities can be assigned among resource groups to allow for tie-breaking decision logic.
    • Recover resources either by:
      • Reactivation in place.
      • Reactivation with a new supporting resource (if the supporting resource has failed).
      • Determination if reactivation is possible when there is an available alternative node to reactivate the resource (and, if required, any other member resources of the resource group). In the case of an alternative node, the resources are deactivated top down through the hierarchy graph, and then reactivated on the new node in the reverse order.

Potential Benefits

IBM Tivoli System Automation for Linux is designed to provide the following benefits:

  1. Application availability can be improved:
    • Outages can be detected quickly through the SA cluster infrastructure.
    • Applications can be recovered quickly and consistently by restarting resources or whole applications within clusters in the right order and on the right system. This can include activities like shutting down the remainder of an application or even a whole system, moving a TCP/IP address, or recovering data from a log before restarting the application on another system within the cluster.
    • Operations errors may be reduced as operators are freed from remembering application relationships and components.
    • Time for planned outages and mean time to repair can be reduced.
  2. Costs can be reduced by helping operators increase productivity and use resources more efficiently:
    • Recovery of business applications may be accomplished without operator intervention.
    • Operations are made easier because:
      • Resource relationships and grouping reduce complexity.
      • Knowledge about resource relationships is maintained even across systems.
      • Grouping of resources allows management of multiple resources and even complex applications with one command.
      • Resources are monitored intensively.
      • Starting and stopping, even of complex applications, are automated.
  3. Automation implementation time, and coding and support effort, can be reduced:
    • The ITSA policy consists of resource information, groups of resources, and relationships.
    • Contrary to other automation products, scripts and procedures are not required.
    • New resources or systems can be added to the policy without rewriting scripts, which can ease application growth and system scaling.
    • Resource harvesting can accelerate cluster setup.
  4. ITSA can allow you to leverage manpower through reduced education requirements. No programming skills are required for policy definition.
  5. ITSA can enable rapid IT changes as the policy allows for fast implementation of new systems, applications, and clusters without losing availability due to programming errors.

Accessibility by People with Disabilities

The following feature supports use by people with disabilities:

  • Operation by keyboard alone

Section 508 of the U.S. Rehabilitation Act

IBM Tivoli System Automation for Linux is capable as of February 14, 2003, when used in accordance with IBM's associated documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it.

Product Positioning

With IBM Tivoli System Automation for Linux (ITSA), IBM delivers an autonomic computing product for single Linux on xSeries and zSeries systems and clusters that can enable you to increase your competitiveness by helping:

  • Provide high availability for your business applications
  • Reduce operations and automation costs
  • Speed automation and cluster setup

ITSA can be especially valuable if you have one or more of the following needs:

  • Improve business application availability
  • Reduce operations complexity and costs
  • Reduce automation implementation and maintenance costs
  • Lower education requirements related to automation
  • Enable rapid change of IT infrastructure
  • Prepare for end-to-end automation of applications spanning multiple platforms

ITSA and Cluster Systems Management (CSM) for Linux Positioning

ITSA and CSM are both based on the same cluster infrastructure, the Reliable Scalable Cluster Technology (RSCT). CSM for AIX and Linux is designed for simple, low-cost management of distributed and clustered IBM eServer pSeries and xSeries servers in technical and commercial computing environments. CSM can dramatically simplify administration of a cluster by providing management functions from a single point-of-control. These include resource monitoring, automated monitoring and operation, remote hardware control, remote command execution, security, configuration file management, parallel network installation, and diagnostics. This complements ITSA as ITSA provides automation services and failover coordination to make applications highly available. As both use RSCT, you can benefit from the synergy of having the same cluster infrastructure.

Trademarks

 
The e-business logo, xSeries, zSeries, z/OS, and pSeries are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
AIX and S/390 are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Tivoli is a registered trademark of International Business Machines Corporation or Tivoli Systems Inc. in the United States or other countries or both.
 
Other company, product, and service names may be trademarks or service marks of others.

Offering Information

Product information is available through Offering Information (OITOOL) at

and through the Passport Advantage Web site at

Publications

No hardcopy publications are shipped with this program.

The Guide and Reference (SC33-8210) is available as HTML and PDF files on the CD-ROM.

The README is available on the CD-ROM in the root directory.

Technical Information

Specified Operating Environment

Hardware Requirements

Any server with:

  • 25 MB of real memory plus 5K per resource

    Note: Compiled with debugger option

  • 65 MB disk space for installation
  • 100 MB disk space for run-time data
  • Network Adapter
    • zSeries™
      • OSA dedicated Ethernet (OSA-2 or OSA-Express, native or under z/VM™)

      or when running under z/VM:

      • HiperSockets and VM Virtual Connections (with the April 2003 service refresh)
    • xSeries™
      • Ethernet Adapter

Software Requirements

  • zSeries processor
    • SuSE Linux Enterprise Server 7 for S/390® and zSeries
      • Kernel 2.4.7
      • glibc 2.2.4
      • 31 bit
      • 64 bit (with the April 2003 service refresh)
  • xSeries processor
    • Red Hat Linux 7.2
      • Kernel 2.4.7
      • glibc 2.2.4
      • 32 bit
    • Red Hat Linux 7.3
      • Kernel 2.4.18
      • glibc 2.2.5
      • 32 bit

Planning Information

Packaging: IBM Tivoli® System Automation for Linux is distributed with:

  • International Program License Agreement (Z125-3301)
  • License Information document (GC23-4482)
  • CD-ROM
  • Publications (refer to the Publications section)

This program when downloaded from a Web site contains the applicable IBM license agreement and License Information (LI), if appropriate, which will be presented for acceptance at the time of installation of the program. The license and LI will be stored in a directory such as LICENSE.TXT for future reference. IBM Tivoli System Automation for Linux uses the security and auditability features of the operating system software.

Ordering Information

  • Product Group: Performance and Availability
  • Product Identifier Description: IBM Tivoli System Automation for Linux (5698-SAL)
  • Product Category: System Automation Linux

New Licensees

Orders for new licenses will be accepted now.

Shipment will begin on the planned availability date.

Ordering Information for Passport Advantage

Passport Advantage allows you to have a common anniversary date for Software Maintenance renewals, which can simply management and budgeting for eligible new versions and releases (and for related technical support) for your covered products. The anniversary date, established at the start of your Passport Advantage Agreement, recurs on an annual basis while your Passport Advantage Agreement remains in effect. However, regardless of when Software Maintenance is acquired, the coverage period for Software Maintenance is always up to the anniversary date specified in the acquisition.

Refer to the IBM International Passport Advantage Agreement and to the IBM Software Maintenance Handbook for specific terms relating to, and a more complete description of, technical support provided through Software Maintenance.

The quantity to be specified for the Passport Advantage part numbers in the following table is per processor. To order for Passport Advantage, specify the desired part number and quantity.

                                                         Part
Description                                              Number
 
For Distributed Systems
 
Charge Unit:  Processors:
 
IBM Tivoli System Automation for Linux                   D520ULL
 License and Software Maintenance
 1st Anniversary
IBM Tivoli System Automation for Linux                   D520VLL
 License and Software Maintenance
 2nd Anniversary
IBM Tivoli System Automation for Linux                   E00M7LL
 Software Maintenance Renewal to
 Anniversary Date
IBM Tivoli System Automation for Linux                   D520WLL
 Software Maintenance after License to
 Anniversary Date
 
zSeries Part Numbers
 
Charge Unit:  Processors:
 
IBM Tivoli System Automation for Linux                   D520XLL
 zSeries (S/390) License and Software
 Maintenance 1st Anniversary
IBM Tivoli System Automation for Linux                   D520YLL
 zSeries (S/390) License and Software
 
 Maintenance 2nd Anniversary
IBM Tivoli System Automation for Linux                   E00M8LL
 zSeries (S/390) Software Maintenance
 Renewal to Anniversary Date
IBM Tivoli System Automation for Linux                   D520ZLL
 zSeries (S/390) Software Maintenance
 after License to Anniversary Date

Note: When IBM Tivoli System Automation for Linux is running on zSeries IFL the quantity of zSeries IFLs should be ordered using the zSeries (S/390) part numbers. For any other non-IFL zSeries environment contact your IBM representative for ordering and price information. There is no change in terms and conditions for products marked as "zSeries (S/390)." This designation is for IBM accounting and revenue recognition purposes only.

To order a media pack for Passport Advantage, specify the part number in the desired quantity from the following table:

                                                         Part
Description                                              Number
 
IBM Tivoli System Automation                             BJ096ML
 for Linux V1.1 Media Pack --
 International English

IBM Tivoli System Automation for Linux is also available via Web download from Passport Advantage.

Software Maintenance

Software Maintenance is included with each product authorization acquired. Software Maintenance provides an easy and effective way by which you have access, during the coverage period, to eligible new versions and releases and to remote technical support for your covered products.

The technical support included in Software Maintenance provides remote support during normal business hours in your country or location as well as access to escalation management 24 hours a day, 7 days a week, for mission-critical (Severity 1) problems.

With Software Maintenance, you receive the following technical support benefits:

  • Telephone access and/or electronic access via the Web to an IBM Customer Support Center.
  • Support for routine, short duration installation and usage (how-to) questions and code-related problems.
  • Support during normal country business hours, namely prime shift hours, Monday through Friday, excluding national or statutory holidays.
  • Support for mission-critical (Severity 1) problems during non-prime shift hours, namely all hours outside normal country business hours including national and/or statutory holidays.
  • Two hour response time objective during prime shift for voice and electronic submission. The response objective for critical/emergency problems during offshift is also two hours.
  • Access to hints, tips, and frequently asked questions.
  • Access to escalation management 24 hours a day, 7 days a week.
  • Open Authorized Technical Caller list to submit problems to IBM Support Centers on your behalf. Open to any number of technical specialists within your IS organization. Each caller must be registered through the IBM problem submission Web site in order to submit problems. Problem submission is handled by the Site Technical Contact as listed on the Passport Advantage enrollment form.
  • eCare for Software, an initiative designed to enhance your electronic support experience by providing the following advantages:
    • Single view of IBM distributed software that includes easy, integrated access to the following information and functions:
    • Comprehensive electronic (via the Web) self-help capabilities available 24 hours a day, 7 days a week.
    • Advanced search capabilities.
    • A single interface to the IBM problem submission and management system for IBM distributed software.

Software Maintenance renewals offer you favorable pricing to continue your coverage without interruption. Passport Advantage allows you to have a common anniversary date for Software Maintenance renewals, which can simplify management and budgeting for eligible new versions and releases (and for related technical support) for your covered products. The anniversary date, established at the start of your Passport Advantage Agreement, recurs on an annual basis while your Passport Advantage Agreement remains in effect. However, regardless of when Software Maintenance is acquired, the coverage period for Software Maintenance is always up to the anniversary date specified in the acquisition.

Refer to the IBM International Passport Advantage Agreement and to the IBM Software Maintenance Handbook for specific terms relating to, and a more complete description of, technical support provided through Software Maintenance.

Terms and Conditions

Agreement: For orders under Passport Advantage: IBM International Program License Agreement (IPLA), IBM International Passport Advantage Agreement (PAA), and an IBM International Passport Advantage Agreement Enrollment Form

Transferable: Yes, except for programs acquired at a discount or allowance

Limited Warranty Applies: Yes

Guarantee: 30-day money-back guarantee

Usage Restriction: Yes. Usage is limited to the quantity of processors licensed.

Volume Offering (IVO): No

Upgrade Protection Applies: Covered as long as Software Maintenance is in effect

Educational Allowance Available: Yes, to qualified education institution customers

Percentage: 15%

Licensed Program Materials Availability

  • Restricted Materials of IBM: None
  • Nonrestricted Source Materials: None
  • Object Code Only (OCO): All

Maintenance Applies

  • Software Maintenance under Passport Advantage: Yes

Complementary Introductory Support: Not available

Software Maintenance and End of Support: Software Maintenance for an IBM Tivoli program is one year from the date IBM or your Business Partner makes the program available to you. The software maintenance duration period shall be less than one year for programs acquired after the announcement of a program's end-of-support (EOS) date.

EOS for programs or versions/releases of programs will be announced 12 months prior to the effective date.

Software Maintenance for IBM Tivoli Products and Passport Advantage Software Maintenance

  • Support Center Applies: Yes. Access is available through the IBM Support Center, 800-IBM-SERV
  • Support Web Site for Problem Reporting:
  • Availability of Passport Advantage Software Maintenance:
    • Passport Advantage Software Maintenance is provided at no additional charge for each eligible program acquired until the first anniversary date. For an additional fee, a license can be acquired with maintenance to the second anniversary date.
    • Passport Advantage Software Maintenance is provided for renewal for a fee at each anniversary date. Customers who do not renew their Software Maintenance will have to purchase the Maintenance after License option to renew their maintenance agreement when they require a new level of software code or remote technical support.
  • Software Maintenance and Passport Advantage Software Maintenance Available Until:
    • 12 months after announcement of product discontinuance (that is, end of life (EOL))
  • Software Maintenance and Passport Advantage Software Maintenance Applicable To:
    • The current release
  • APAR Mailing Address:
      IBM
      11400 Burnet Road
      Austin, TX 78758
      Attention: Product Development

IBM Operational Support Services — Support Line: No

Product Web Site: A complete list of products, terminology definitions, and licensing documents are available at the following Web site:

IBM Software Support Guide Web Site: This site contains a document that provides guidelines and reference materials for IBM Service and Support:

Passport Advantage: For Passport Advantage and charges, contact your IBM representative or your authorized IBM Business Partner. For additional information about the Passport Advantage offering, visit the following Web site:

Order Now

To order, contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

 Phone:     800-IBM-CALL (426-2255)
 Fax:       800-2IBM-FAX (242-6329)
 Internet:  ibm_direct@vnet.ibm.com
 Mail:      The Americas Call Centers
            Dept. YE001
            P.O. Box 2690
            Atlanta, GA  30301-2690
 
 Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

 
The e-business logo, zSeries, z/VM, and xSeries are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
S/390 is a registered trademark of International Business Machines Corporation in the United States or other countries or both.
 
Tivoli is a registered trademark of International Business Machines Corporation or Tivoli Systems Inc. in the United States or other countries or both.
 
Other company, product, and service names may be trademarks or service marks of others.