IBM United States
Software Announcement 202-279
October 8, 2002
IBM Tivoli Configuration Manager V4.2 Extends Software Distribution and Inventory Capabilities
At a Glance
IBM Tivoli Configuration Manager V4.2 helps enable you to:
For ordering, contact:
Your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).
IBM Tivoli® Configuration Manager V4.2 provides software distribution and hardware and software inventory capability in a multiplatform environment. Tivoli Configuration Manager V4.2 can help enable you to:
IBM Tivoli Framework V4.1 provides the management infrastructure used by various Tivoli applications. It is included with IBM Tivoli Configuration Manager and is also available as a separate product. IBM Tivoli Framework V4.1 can help enable you to:
Since support for certain pervasive devices is built into Tivoli Configuration Manager V4.2, IBM will withdraw Tivoli Smart Handheld Device Manager from marketing. Customers should now look to IBM Tivoli Configuration Manager for managing pervasive devices.
Planned Availability Dates
End of Life
IBM Tivoli Smart Handheld Device Manager end of life is announced. The withdrawal from marketing and end of service dates are:
IBM Tivoli Configuration Manager V4.2 Capabilities
Simplified Installation of IBM Tivoli Configuration Manager Components
Manage Your Enterprise Environment Across Firewalls
The Tivoli Firewall Security Toolbox V1.3 is included with IBM Tivoli Configuration Manager V4.2. This toolkit allows you to perform software distribution and inventory operations to systems that reside outside of the corporate firewall.
Enterprise Directory Integration
You can now leverage organizational information stored in enterprise directories in order to determine a set of targets for a software distribution or an inventory scan. IBM Tivoli Configuration Manager V4.2 supports integration with Microsoft Active Directory, Novell eDirectory, and IBM SecureWay® Directory. The Enterprise Directory Query Facility allows administrators to select a specific directory object, or container of directory objects, as subscribers for a reference model or an activity plan.
Pervasive Device Support
IBM Tivoli Configuration Manager V4.2 provides integrated support for PalmOS, PocketPC, and Nokia Communicator devices. You can now update the configuration information and software on these devices using the same tools with which you manage desktops and servers.
A Tivoli management region is a three-tier architecture, including servers, gateways, and endpoints, that is created using the Tivoli Management Framework. By using the Resources Management deployment service, you can extend the Tivoli region to a fourth tier, that includes support for pervasive devices such as personal digital assistants (PDAs).
Resource Manager is installed on a Tivoli server and the gateways. A resource gateway connects resources the pervasive devices with the endpoint in the Tivoli environment. In this release, the Web Gateway component is used as the resource gateway.
You can use the Resource Manager, together with the Software Distribution, Inventory, and Web Gateway components, to:
The Web Gateway component, which acts as the resource gateway, uses protocol communications to connect pervasive devices to the Web Gateway component in the Tivoli environment.
Web Interface and Web Gateway
The Web Interface deployment service is a browser-based tool that you can use to install and manage various Tivoli Configuration Manager Web objects. The Web Interface has two components, a server component and an endpoint component. The server component pushes software packages, inventory profiles, and reference models from the Tivoli region to the Web Gateway component where they are stored until they are pulled by the endpoint component. The Software Distribution component, Inventory component, and Change Manager deployment service each have a Java plug-in that is registered with the Web Interface. These enable Tivoli configuration operations to be performed using the Web Interface. The IBM WebSphere Application Server and IBM Tivoli Access Manager are required for the Web Gateway component.
Using the Web Interface, an end user can access the Web Gateway component and:
IBM Tivoli Configuration Manager V4.2 now supports Linux systems as Tivoli servers, gateways, and endpoints. SuSE Linux and Red Hat Linux are supported on both Intel® and IBM zSeries systems.
Packaged Formats Support
This release of IBM Tivoli Configuration Manager has extended its support of ISVs package formats by adding support for Redhat RPM, AIX® Installp, and Solaris PkgAdd that can now be imbedded in a Software Package with no need for external scripting.
Support for Administrative GUIs on any Windows® System
The following GUI tools can now be installed on a Windows system. This Windows system no longer has to be a managed node in the Tivoli environment. The administrator using these tools will only be prompted to enter their user ID and password once.
Multicasting support is provided by Tivoli Management Framework V4.1. Multicasting allows you to broadcast a software distribution to multiple receivers. The data is only sent on the network once and the distribution time is independent of the number of receivers. Multicasting can significantly reduce the network bandwidth required to perform large-scale software distribution operations and can be turned on or off by distribution. It can be used to load the software depots or can be used between the gateways and the targets for a software distribution.
Tivoli Enterprise Data Warehouse Support
The Tivoli Enterprise Data Warehouse is included with IBM Tivoli Configuration Manager V4.2. Tivoli Configuration Manager will load a subset of its software distribution and inventory data into the Tivoli Enterprise Data Warehouse. The following reports will be provided with Tivoli Configuration Manager:
Change Manager Usability Enhancements
Activity Planner Usability Enhancements
Data Moving Enhancement
The Data Moving facility has been enhanced to allow users to transfer multiple files or directories from a Tivoli server to a set of endpoints or from one Tivoli endpoint to another.
Improved Integration between Inventory and Software Distribution Components
IBM Tivoli Framework V4.1 Enhancements
Multicast and Depot Service Integration with MDist2
The Depot Service is a new component that can manage the population of a distribution depot and the handing off of distributions to and from MDist2. The Depot Service can be deployed on any managed node and its receivers can be deployed on managed nodes or endpoints. This makes multicast possible for preloading MDist2 depots and for sending data from a gateway to its endpoints.
Enablement for Popup on Distribution Receipt
A new exception-handling infrastructure ensures applications have the ability to properly trigger actions based on the user's decision regarding the receipt of a distribution. This will allow endpoint methods to access a Windows desktop in order to present a dialog for accepting/canceling/deferring a distribution.
HTTP Service with Standard HTTP Server
IBM Tivoli Framework provided HTTP access to TME® in the form of "UserLink" via the "Spider" service. With this release, the Spider service will be replaced by a standard servlet-based model. Existing UserLink content provided by previous versions of TME applications will work as-is.
Multiple Endpoints per Machine
While Tivoli has internally leveraged the capability of many endpoints to be installed on a single machine, this capability has not been officially supported in customer environments until this release.
Simple Payload Encryption
DES encryption is employed on the data portion of messages sent between a Gateway and its endpoints. This will provide data privacy for endpoint communications.
Microsoft Installer Packaging for TMA
An MSI install package for the TMA will allow administrators to get the agent automatically deployed to endpoints. Customers leveraging Active Directory can leverage GPO and have the TMA automatically installed the first time that a machine logs into the network. Thus, any new machines (Win2000 and later) defined to the network (directory), can automatically have the Tivoli agent deployed.
Training is available for many IBM Tivoli® products. Education is offered through IBM Learning Services, and through IBM Tivoli Systems. Worldwide information about education offerings is available on the IBM Learning Services home page at:
For current information on IBM Tivoli Systems education, call 888-746-3331, or visit the IBM Tivoli Systems home page at:
Product information will be available on day of announcement through Offering Information (OITOOL) at:
and through the Passport Advantage Web site at:
The following hardcopy publications are shipped with IBM Tivoli Configuration Manager V4.2:
Form Title Number Configuration Manager 4.2 Release Notes GI11-0926 Configuration Manager 4.2 Read First GI11-0934 Configuration Manager 4.2 Planning and GC23-4702 Installation Configuration Manager Repository GI11-0955 Introducing IBM Tivoli Configuration GC23-4703 Manager Framework 4.1 Release Notes GI11-0890 Framework Planning/Deployment Guide GC32-0803 Tivoli Enterprise(TM) Installation Guide GC32-0804
The following softcopy publications will be available in English, for delivery with the basic machine-readable material on the planned availability date.
Title Configuration Manager Messages and Codes 4.2 Configuration Manager Deployment Services 4.2 Configuration Manager User's Guide to Software Distribution 4.2 Configuration Manager Reference Manual for Software Distribution 4.2 Configuration Manager User's Guide for Inventory 4.2 Title Configuration Manager Database Schema Reference 4.2 Configuration Manager Developer's Guide 4.2 Inventory for Configuration Manager Warehouse Enablement Pack Implementation Guide Framework User's Guide 4.1 Framework Reference Manual 4.1 Framework Maintenance and Troubleshooting Guide 4.1 Enterprise Task Library Language Developer's Guide 4.1 Framework Firewall Security Toolbox User's Guide
Softcopy publications, in English and translated languages, will be available after December 6, 2002, from the following Web site:
Specified Operating Environment
IBM Tivoli Configuration Manager V4.2 and IBM Tivoli Framework V4.1
require a hardware platform that supports operating systems listed in the
IBM Tivoli Configuration Manager V4.2 and IBM Tivoli Framework V4.1 run on the following operating systems. Refer to the products' Release Notes or your IBM representative for additional details.
IBM Tivoli Configuration Manager V4.2 is distributed with:
IBM Tivoli Framework is distributed with:
This program, when downloaded from a Web site, contains the applicable
IBM license agreement, and License Information (LI) if appropriate, and
will be presented for acceptance at the time of installation of the
program. The license and LI will be stored in a directory such as
LICENSE.TXT for future reference.
Security, Auditability, and Control
IBM Tivoli Configuration Manager uses the security and auditability features of the operating system software and the Tivoli Management Framework.
The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
Passport Advantage Customers: Media Pack Entitlement Details
Customers with active Maintenance or subscription for Tivoli Inventory, Tivoli Software Distribution, or Tivoli Smart Handheld Device Manager are entitled to receive the following media pack.
Media Pack Part Description Number IBM Tivoli Configuration Manager 4.2 BJ07HML
Entitled Maintenance Offerings Description Tivoli Configuration Manager Client 5697INV Tivoli Inventory Manager Server 5697INV Tivoli Inventory Manager Client 5697SWD Tivoli SW Dist. Client 5697SWD Tivoli SW Dist. Server 5697SDA Tivoli Dsg SW Deployment Server Tivoli Configuration Manager Proc. Tivoli Configuration Manager zSeries Proc. Tivoli Inventory TMP Tivoli Inventory zSeries TMP Tivoli Software Distribution TMP Tivoli Software Distribution zSeries 390 TMP Tivoli Device Manager Palm Computing TMP
Passport Advantage Customer: Media Pack Entitlement Details
Customers with active Maintenance or subscription for Tivoli Management Framework are entitled to receive the following media pack.
Media Pack Part Description Number IBM Tivoli Management Framework 4.1 BJ06CML
Entitled Maintenance Offerings Description Tivoli Management Framework TMP Tivoli Management Framework zSeries TMP
Current Licensees: Current license holders of Tivoli Software Distribution or Tivoli Inventory, but not both, are required to purchase Trade up part numbers to use the full functionality of IBM Tivoli Configuration Manager V4.2.
Current license holders of Tivoli Smart Handheld Device Manager are
entitled to IBM Tivoli Configuration Manager V4.2 to the extent of
their Tivoli Smart Handheld Device Manager client license. Customers
extending their use to managing servers or additional client devices with
IBM Tivoli Configuration Manager V4.2 are required to purchase additional
Ordering Information for Passport Advantage
Passport Advantage allows you to have a common anniversary date for Software Maintenance renewals, which can simplify management and budgeting for eligible new versions and releases (and for related technical support) for your covered products. The anniversary date, established at the start of your Passport Advantage Agreement, recurs on an annual basis while your Passport Advantage Agreement remains in effect. However, regardless of when Software Maintenance is acquired, the coverage period for Software Maintenance is always up to the anniversary date specified in the acquisition.
Refer to the IBM International Passport Advantage Agreement and to the IBM Software Maintenance Handbook for specific terms relating to, and a more complete description of, technical support provided through Software Maintenance.
The charge metrics for IBM Tivoli Configuration Manager 4.2 are processor and client device.
In a computer, a functional unit that interprets and executes instructions. A processor consists of at least an instruction control unit and an arithmetic and logic unit. For IBM Tivoli products, only processors installed in servers require licensing.
A client device is a computer system that requests a service of another computer system that is typically referred to as a server. Multiple client devices may share access to a common server. A client device has some processing capability or is programmable to allow a user to do work. Examples include, but are not limited to, laptop computers, desktop computers, desk side computers, technical workstations, appliances, personal digital assistants (PDAs), Automated Teller Machines (ATMs), Point-of-Sale Terminals (POSs, tills, cash registers) and kiosks.
To order for Passport Advantage, specify the desired part number and quantity.
Part Description Number Processors: IBM Tivoli Configuration Manager 4.2 D511ELL License and Software Maintenance 1st Anniversary License and Software Maintenance 2nd D511FLL Anniversary Software Maintenance Renewal to E0098LL Anniversary Date Software Maintenance after License to D511GLL Anniversary Date Trade up from Tivoli Inventory or D51WMLL Tivoli Software Distribution to License and Software Maintenance 1st Anniversary Part Description Number IBM eServer(TM) zSeries(TM) -- License D511KLL and Software Maintenance 1st Anniversary zSeries -- License and Software D511LLL Maintenance 2nd Anniversary zSeries -- Software Maintenance E009ALL Renewal to Anniversary Date zSeries -- Software Maintenance D511MLL after License to Anniversary Date zSeries -- Trade up from Tivoli D51WNLL Inventory or Tivoli Software Distribution to License and Software Maintenance 1st Anniversary Client Device: IBM Tivoli Configuration Manager 4.2 License and Software Maintenance 1st D515SLL Anniversary License and Software Maintenance 2nd D515TLL Anniversary Software Maintenance Renewal to E00AQLL Anniversary Date Software Maintenance after License D515ULL to Anniversary Date Trade up from Tivoli Inventory or D51WPLL Tivoli Software Distribution to License and Software Maintenance 1st Anniversary Tivoli Management Points: IBM Tivoli Management Framework 4.1 License and Software Maintenance D57S8LL 1st Anniversary License and Software Maintenance D57SBLL 2nd Anniversary Software Maintenance Renewal to E17VTLL Anniversary Date Software Maintenance after License DS7WLLL to Anniversary Date zSeries -- License and Software D50VULL Maintenance 1st Anniversary zSeries -- License and Software D50UVLL Maintenance 2nd Anniversary zSeries -- Software Maintenance E007LLL Renewal to Anniversary Date zSeries -- Software Maintenance D50VWLL after License to Anniversary Date
To order a media pack or a documentation pack for Passport Advantage, specify the part number in the desired quantity from the following table:
Part Description Number IBM Tivoli Configuration Manager 4.2 BJ07HML Media Pack -- Multi-lingual IBM Tivoli Management Framework 4.1 BJ06CML Media Pack -- Multi-lingual IBM Tivoli Configuration Manager 4.2 BJ06BIE Documentation Pack -- International English IBM Tivoli Management Framework 4.1 BJ06DIE Documentation Pack
Withdrawal of Passport Advantage Part Numbers
The following Passport Advantage part numbers will be withdrawn on November 15, 2002.
Part Description Number IBM Tivoli Configuration Manager 4.1 BJ04DML Media Pack Documentation Pack -- International English BJ055IE Brazilian/Portuguese BJ055BP Simplified Chinese BJ055SC Traditional Chinese BJ055TC French BJ055FR German BJ055DE Italian BJ055IT Japanese BJ055JA Korean BJ055KO Spanish BJ055ES IBM Tivoli Management Framework 3.7 BJ7CXML Media Pack Documentation Pack English BJ7CZIE Brazilian/Portuguese BJ7CZBP Simplified Chinese BJ7CZSC Traditional Chinese BJ7CZTC French BJ7CZFR German BJ7CZDE Italian BJ7CZIT Japanese BJ7CZJA Korean BJ7CZKO Spanish BJ7CZES
The following Passport Advantage part numbers will be withdrawn on January 14, 2003.
Part Description Number Tivoli Smart Handheld Device Manager BJ6QRML Media Pack Documentation Pack English BJ6QSIE Brazilian/Portuguese BJ6QSBP Simplified Chinese BJ6QSSC Traditional Chinese BJ6QSTC French BJ6QSFR German BJ6QSDE Italian BJ6QSIT Japanese BJ6QSJA Korean BJ6QSKO Spanish BJ6QSES License and Software Maintenance D56PELL 1st Anniversary License and Software Maintenance D56PFLL 2nd Anniversary Maintenance after License to D56PILL Anniversary Date
The following Passport Advantage part number will be withdrawn on July 11, 2003.
Part Description Number Tivoli Smart Handheld Device Manager E16PHLL Maintenance Renewal to Anniversary Date
Ordering Information for z/OS Customized Offerings
Ordering z/OS Customized Offerings via Passport Advantage
Configuration of orders for customized media for IBM Tivoli Configuration Manager V4.2 through CFSW will be done using the process previously set up for Tivoli Software Distribution and Tivoli Inventory. Both components must be selected. That process, as announced earlier, is documented below.
Specify the custom build part number from the table below. Ordering this part number generates a contact of a regional IBM Customer Support Office (Techline) to the customer to configure an order for customized media via the CFSW configurator.
Part Description Number IBM Tivoli Configuration Manager -- D511HLL Custom Build Registration for z/OS
Ordering Media Features for z/OS Customized Offerings
Select a media feature and select the custom build registration feature from the table below:
Custom Build Product Regis- Media Media Number Description/Language tration Feature Type IBM Tivoli Configuration Manager(1) 5698-SWD Tivoli Software Distribution 2421 International English 5802 3480 Tape 5698-INV Tivoli Inventory 2422 International English 5802 3480 Tape
Ordering z/OS Customized Offerings Support
For each component's product number within the z/OS Customized Offerings Software Subscription and Annual Support Product (S&S), specify the z/OS support product number and select the support registration feature and the subscription media feature from the table below. This process is implemented by a regional Customer Support Office after the Custom Build Registration part number (Passport Advantage) or product number/feature is ordered.
Also specify feature number 9001 for asset registration.
Support Support Product Regis- Media Media Number Description/Language tration Feature Type IBM Tivoli Configuration Manager(1) 5698-S02 Tivoli Software Distribution 2404 (5698-SWD) International English 6021 Subscription 5698-S03 Tivoli Inventory 2405 International English 6028 Subscription
Ordering Information for 5698-FRA
Program Number/Feature Fulfillment
Previously announced program number/feature fulfillment ordering
information for IBM Tivoli Management Framework is unchanged by this
announcement. For customers on earlier releases who want to separately
migrate the Tivoli Management Framework and need to obtain it as a
stand-alone offering through Program Number Fulfillment, can do so from
IBM Sales Specialists through the previously announced process. Refer to
, dated April 10, 2001, for details on this ordering.
Software Maintenance is included with each product authorization acquired. Software Maintenance provides an easy and effective way by which you have access, during the coverage period, to eligible new versions and releases and to remote technical support for your covered products.
The technical support included in Software Maintenance provides remote support during normal business hours in your country or location as well as access to escalation management 24 hours a day, 7 days a week, for mission-critical (Severity 1) problems.
With Software Maintenance, you receive the following technical support benefits:
Software Maintenance renewals offer you favorable pricing to continue your coverage without interruption. Passport Advantage allows you to have a common anniversary date for Software Maintenance renewals, which can simplify management and budgeting for eligible new versions and releases (and for related technical support) for your covered products. The anniversary date, established at the start of your Passport Advantage Agreement, recurs on an annual basis while your Passport Advantage Agreement remains in effect. However, regardless of when Software Maintenance is acquired, the coverage period for Software Maintenance is always up to the anniversary date specified in the acquisition.
Refer to the IBM International Passport Advantage Agreement and to the IBM Software Maintenance Handbook for specific terms relating to, and a more complete description of, technical support provided through Software Maintenance.
Terms and Conditions
Agreement: For orders under 5698-FRA: IBM International Program License Agreement (IPLA), IBM International Agreement for Acquisition of Programs and Support (IIAAPS) and the IBM Attachment for Support, IBM Agreement for Acquisition of Support (IAAS), IBM Addendum for Support (Software Maintenance) for Selected Programs (Z125-6495), and an Order Form.
For orders under Passport Advantage: IBM IPLA, IBM International Passport Advantage Agreement (PAA), and an IBM International Passport Advantage Agreement Enrollment Form.
Program Services and End of Support: Program services for an IBM Tivoli program are one year from the date IBM or your Business Partner makes the program available to you. The program services duration period shall be less than one year for programs acquired after the announcement of a program's end-of-support (EOS) date.
EOS for programs or versions/releases of programs will be announced 12 months prior to the effective date.
Use Priority/Reference Code: YE001 Phone: 800-IBM-CALL Fax: 800-2IBM-FAX Internet: firstname.lastname@example.org Mail: IBM Atlanta Sales Center Dept. YE001 P.O. Box 2690 Atlanta, GA 30301-2690
You can also contact your local IBM Business Partner or IBM representative. To identify them, call 800-IBM-4YOU.
Note: Shipments will begin after the planned availability date.