IBM United States
Software Announcement 202-219
September 24, 2002

IBM Tivoli Monitoring Solutions Offer Superior Management for Key Middleware and Operating Systems

 ENUS202-219.PDF (80KB)


At a Glance

Highlights include:

  • Offers high performance and availability
  • Can help improve operator productivity
  • Can help reduce time-to-value by incorporation of best IBM practices
  • "DMZ-friendly" solution with robust security features
  • Use of industry standards which can help protect your investment
  • Allowance of local correlation and cure of problems
  • Basis on leading IBM and customer research
  • Intuitive, easy-to-use interface to lower training costs
  • Graphical workbench to simplify customization
  • Common data warehouse based on superior historical reporting
  • Integration with JMX, WMI, and other leading standards
  • Heartbeat helps to ensure monitors are healthy
  • Leading threshold solution minimizes external noise
  • Tight integration with other Tivoli Performance and Availability solutions

For ordering, contact:

Your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: RE001).

Overview

IBM Tivoli® Monitoring offers the foundation for managing business-critical hardware and software including operating systems, middleware, and applications. The foundation product, IBM Tivoli Monitoring, combined with a new suite of proactive analysis components, is critical to monitoring solutions from IBM. It provides near seamless integration with other Tivoli Software availability solutions (for example, IBM Tivoli Business Systems Manager and IBM Tivoli Enterprise™ Console) to provide a comprehensive performance and availability monitoring solution.

Offerings Included

  • IBM Tivoli Monitoring for Applications
  • IBM Tivoli Monitoring for Business Integration
  • IBM Tivoli Monitoring for Databases
  • IBM Tivoli Monitoring for Messaging and Collaboration
  • IBM Tivoli Monitoring for Web Infrastructure

Highlights

  • Provides superior performance and availability monitoring for many leading applications and middleware
  • Can assist companies in maximizing the value of their IT investment by helping to deliver higher performance and availability of their IT solutions
  • Can help improve user productivity by simplifying the monitoring of many leading applications and middleware
  • Can help improve time-to-value by delivering intelligent best practices "out-of-the box"
  • Provides an event transmission system with robust security when combined with existing IBM Tivoli management offerings
  • Can help preserve the value of your investment by leveraging industry standards that may help enable superior integration with future applications and middleware
  • Can help to increase the availability and improve the performance of operating systems, middleware, and applications

Key Prerequisites

Refer to the Hardware Requirements and Software Requirements sections.

Planned Availability Dates

  • September 27, 2002 (electronic software delivery)
  • October 11, 2002 (media and documentation)

Description

Tivoli software from IBM raises the bar for monitoring many of the leading operating systems and middleware with our new IBM Tivoli Monitoring solutions. By leveraging extensive research to identify common problems and weaknesses found in the applications we monitor, we have identified a set of "problem signatures," a combination of metrics and thresholds to trigger our identify, notify, and cure problem prevention mechanism. This technology allows IBM to provide a superior and robust management system.

IBM Tivoli Monitoring for Applications Version 5.1

IBM Tivoli Monitoring for Applications is designed to focus on rapid time-to-value and IBM best practices for each of the supported business applications. These best practices are delivered as resource models, support for the IBM Tivoli Enterprise Data Warehouse, and integration in the IBM Tivoli Monitoring health console as the new real-time front-end for Enterprise Management.

The capabilities for each managed application provide best of breed support as addressed by the following two Proactive Analysis Components:

IBM Tivoli Monitoring for Applications Version 5.1: mySAP.com

IBM Tivoli Monitoring for Applications is a proactive solution to manage your mySAP applications such as R/3 Enterprise, Business Information Warehouse®, Advanced Planner, and Optimizer. It will complement SAP's Computer Center Management System Monitoring Architecture and provide in-depth capabilities to monitor, manage, and report on your mySAP.com landscape.

A centralized management capability is provided for a jump-start management capability including all mySAP.com operational platforms. The new resource model architecture (including best practices) allows intelligent root-cause analysis linking to a variety of context-sensitive help functions (integrating Web-based help). This can help enable short time-to-value and can help in solving the operational issues of the mySAP.com application landscape.

IBM Tivoli Monitoring for Applications Version 5.1: Siebel e-Business Applications

IBM Tivoli Monitoring for Applications delivers proactive management capabilities for all the key components of the Siebel e-Business Applications environment (such as Applications Servers, Gateway Name Servers, and Connection Brokers) to help provide cost savings and continuity of operations of the Siebel environment. This offering integrates with many Tivoli Software products such as IBM Tivoli Monitoring for Databases and IBM Tivoli Monitoring for Business Integration to help manage the whole Siebel environment end-to-end.

IBM Tivoli Monitoring for Business Integration Version 5.1

IBM Tivoli Monitoring for Business Integration provides comprehensive management for IBM WebSphere® MQ and IBM WebSphere MQ Integrator®. From one central console, systems administrators can configure, monitor, and manage this business integration software on a variety of host and distributed platforms. It provides IT managers with the information required to help them understand the business-level impact of this integration software's availability and performance. Because host and distributed systems can be managed from the same desktop, systems administrators learn only one tool.

Key features of IBM Tivoli Monitoring for Business Integration include:

  • Support for IBM WebSphere MQ V5.2.1 and V5.3 on AIX®, Sun Solaris, HP-UX, Windows 2000, Windows NT®, OS/390®, and z/OS™
  • Support for IBM WebSphere MQ Integrator 2.1 on OS/390, z/OS, AIX, Sun Solaris, HP-UX, Windows 2000, and Windows NT
  • Expanded set of IBM WebSphere MQ performance metrics
  • IBM best practices in monitoring IBM WebSphere MQ and incorporating IBM WebSphere MQ Integrator into product
  • Enhanced integration with IBM Tivoli Business Systems Manager
  • Enhanced OS/390 monitoring performance
  • Message Management

IBM Tivoli Monitoring for Databases Version 5.1

The IBM Tivoli Monitoring for Databases product consists of three components (which are also known as Proactive Analysis Components) that help ensure the availability and optimal performance of Oracle, IBM DB2®, and IBM Informix™ servers. The use of these features can help to eliminate the typical Database Administrator (DBA) dilemma of determining what to monitor, when to monitor, and how to interpret and act upon the monitor results, leaving more time for the DBA to focus on more complex, less repetitive tasks. The primary objective is to provide routine, consistent monitoring and to anticipate and correct problems before database performance and customer confidence is degraded.

All data captured by the monitors is delivered through an intuitive user interface and made available through historical and real-time reports. Each of the Proactive Analysis Components provides an "out-of-the-box" set of monitors (based on IBM best practices) to help provide quick deployment and activation. Custom monitors, thresholds, and tasks can also be defined by the DBA, based on IBM best practices provided which accompany the product.

Key functionality includes:

  • DB2 Connect® Server support
  • Linux endpoint support
  • HP-UX endpoint support

In addition, the product provides new and continued integration with:

  • IBM Tivoli Service Level Advisor for reports (based on historical data in the IBM Tivoli Enterprise Data Warehouse) to help provide predictive management and for compliance with service level agreements
  • IBM Tivoli Business Systems Manager for a Line of Business view of business processes and the impact of "down" or "compromised" resources on those processes

Through the implementation of the IBM Tivoli Monitoring for Databases product, DBAs can be alerted when key performance and resource allocation problems are detected, and customers will maximize their return on investment by assisting them with through increasing the efficiency of their IT staff, improving compliance to service-level objectives, and reducing costs of database system administration and deployment.

IBM Tivoli Monitoring for Messaging and Collaboration Version 5.1

IBM Tivoli Monitoring for Messaging and Collaboration builds upon the new Tivoli performance and availability monitoring architecture, and can help provide rapid time-to-value through the deployment of IBM best practices resource models to monitor and correct problems that arise in a messaging and collaboration environment. It includes support for the IBM Tivoli Enterprise Data Warehouse which provides enterprise-wide access to data for historical and trending analysis, reporting, and graphing. The incorporation of new ease-of-use capabilities can simplify product installation, configuration, and creation or customization of resource models. Integration with the IBM Tivoli Monitoring health console provides a new real-time GUI for Enterprise Management.

This product release delivers a Proactive Analysis Component which helps enable administrators to ensure the availability and optimal performance of Lotus® Domino™ servers.

The key features of this release include:

  • An auto discovery during installation and configuration which discovers all the Domino servers within the Domino directory — without manual intervention
  • An intuitive and highly functional GUI for Domino Administrators that resembles the Domino Administrator client, and provides access to the operational information, troubleshooting tools monitoring, and event configuration interface required to manage a Domino environment. This user interface is provided in addition to that available from the IBM Tivoli Monitoring health console available for all IBM Tivoli Monitoring products.
  • Enhanced probes to measure and record application and server performance from an end user's viewpoint.
  • IBM best practices resource models that are deployed during installation and configuration, including:
    • Domino server availability
    • Database management
    • Mail routing
    • Replication
    • Server processes
    • Server health
    • Log management
    • System resources
  • Additional Domino server management enhancements including:
    • Simplification of non-Domino processes monitoring
    • Additional support for local tasks run on Domino servers as part of automated actions
    • Server availability monitoring enhancements
    • Monitoring physical size of a mail box
    • Integration with IBM Tivoli Business Systems Management
  • Support for Domino V4.6.4, and above, running on AIX, Sun Solaris, Windows NT 2000 Server, Advanced Server, and XP
  • Support for Domino V5.0 on Linux (V2.4 kernel)

IBM Tivoli Monitoring for Web Infrastructure Version 5.1

IBM Tivoli Monitoring for Web Infrastructure can help improve the availability and optimal performance of critical resources such as Web servers and Web application servers. These resources, primary elements of e-business infrastructure, can provide the foundation for mission-critical applications requiring extremely high availability. If this infrastructure is unavailable or performing poorly, end-user productivity can decrease or stop. With customer-facing applications, the result can be lost revenue and a poor impression of the company associated with the Web site. The IBM Tivoli Web Infrastructure product is a powerful tool designed to help systems administrators ensure performance and availability of this critical infrastructure.

This product captures detailed status and performance metrics from the most commonly used Web infrastructure products. It then transforms this data into useful information for systems administrators by applying intelligence and delivering it via an intuitive user interface. The resulting performance and availability information is available via both near real-time and historical reporting. This can allow administrators to view the status of their entire Web infrastructure and quickly identify and cure problems as they arise. Also, it serves as input for company-wide service level agreements and capacity planning.

This release of IBM Tivoli Monitoring for Web Infrastructure will contain management for the leading Web servers and Web application servers:

  • IBM WebSphere Application Server
  • Apache HTTP Server (and IBM HTTP Server)
  • iPlanet Web Server
  • Microsoft™ Internet Information Server

All of these products will be managed similarly, as they co-exist in a variety of configurations. Primary design considerations with this release emphasize rapid time-to-value, ease-of-use, and product quality.

Section 508 of the U.S. Rehabilitation Act

  • Supports interfaces commonly used by screen readers. (Note: This feature applies to applications on the Windows® platforms only.)
  • Communicates all information independently of color.
  • Supports interfaces commonly used by screen magnifiers. (Note: This feature applies to applications on the Windows platforms only.)

Product Positioning

The new IBM Tivoli Monitoring for ... products provide a flexible solution designed to provide rapid time-to-value and ease-of-use with advanced technology as the foundation for a superior group of monitoring products. The increased breadth of solutions that Tivoli now provides for monitoring middleware and applications can give you the ability to monitor your IT environment with a common tool. Customization and fine tuning of these new monitoring solutions is possible with the use of our wizard-driven, intuitive, WorkBench tools. At the same time, these solutions were built in a component fashion so you may choose to adopt this solution in small pieces or as an entire solution.

Reference Information

Software Announcement 202-087 , dated April 9, 2002.

Trademarks

 
z/OS and Informix are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Information Warehouse, MQ Integrator, WebSphere, AIX, OS/390, DB2, DB2 Connect, and S/390 are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Microsoft is a trademark of Microsoft Corporation.
 
Windows NT and Windows are registered trademarks of Microsoft Corporation.
 
Tivoli Enterprise is a trademark of International Business Machines Corporation or Tivoli Systems Inc. in the United States or other countries or both.
 
Tivoli is a registered trademark of International Business Machines Corporation or Tivoli Systems Inc. in the United States or other countries or both.
 
Domino is a trademark of Lotus Development Corporation and/or IBM Corporation.
 
Lotus is a registered trademark of Lotus Development Corporation and/or IBM Corporation.
 
Other company, product, and service names may be trademarks or service marks of others.

Education Support

Training is available for many IBM Tivoli® products. Education is offered through IBM Education and Training, and through Tivoli Systems. Worldwide information about education offerings is available on the IBM Education and Training home page at:

For current information on Tivoli Systems education, call 512-436-8000, or visit the Tivoli Systems home page at:

Offering Information

Product information will be available on day of announcement through Offering Information (OITOOL) at:

and through the Passport Advantage Web site at:

Publications

The following publications can be ordered from the IBM Publications Center after planned availability.

                                                      Order
Title                                                 Number
 
IBM Tivoli Monitoring for Applications
 Version 5.1
 
IBM Tivoli Monitoring for Applications,               GC23-4810*
 Version 5.1:  Installation and
 Setup Guide
IBM Tivoli Monitoring for Applications,               GI11-0941*
 Version 5.1:  Release Notes(R)
Road Map for the Typical Installation                 GI11-0959*
 Option of IBM Tivoli Monitoring
 Products Version 5.1
 
PAC:  mySAP.com
 
IBM Tivoli Monitoring for Applications,               SC23-4811#
 Version 5.1:  mySAP.com Workarounds and
 Limitations Supplement
IBM Tivoli Monitoring for Applications,               SC23-4812#
 Version 5.1:  mySAP.com User's Guide
IBM Tivoli Monitoring for Applications,               SC23-4813#
 Version 5.1:  mySAP.com Reference Guide
 
                                                      Order
Title                                                 Number
 
PAC:  Siebel
 
IBM Tivoli Monitoring for Applications,               SC23-4817#
 Version 5.1:  Siebel e-Business
 Applications Limitation and
 Workarounds Supplement
Monitoring for Applications, Version 5.1:             SC23-4818#
 Siebel e-Business Applications
 Reference Guide
IBM Tivoli Monitoring for Applications,               SC23-4819#
 Version 5.1:  Siebel e-Business
 Applications User's Guide
IBM Tivoli Monitoring for Applications,               SC09-7778#
 Version 5.1:  Siebel e-Business
 Applications Warehouse Enablement Pack
 Implementation Guide
 
IBM Tivoli Monitoring for Business
 Integration Version 5.1
 
IBM Tivoli Monitoring for Business                    GC23-4788*
 Integration, Version 5.1: Installation
 and Setup Guide
IBM Tivoli Monitoring for Business                    GI11-0936*
 Integration, Version 5.1:
 Release Notes
Program Directory for IBM Tivoli                      GI11-0945*
 Monitoring for Business Integration,
 WebSphere(R) MQ for z/OS(TM),
 
 Version 5.1
Program Directory for IBM Tivoli                      GI11-0946*
 Monitoring for Business Integration,
 WebSphere MQ Integrator(R) for z/OS,
 Version 5.1
Road Map for the Typical Installation                 GI11-0959*
 Option of IBM Tivoli Monitoring
 Products, Version 5.1
 
PAC:  IBM WebSphere Integrator
 
IBM Tivoli Monitoring for Business                    SC23-4709#
 Integration, Version 5.1: WebSphere MQ
 Integrator User's Guide
IBM Tivoli Monitoring for Business                    SC23-4708#
 Integration, Version 5.1:  WebSphere MQ
 Integrator Reference Guide
IBM Tivoli Monitoring for Business                    SC23-4707#
 Integration, Version 5.1:  WebSphere MQ
 Integrator Limitations and
 Workarounds Supplement
IBM Tivoli Monitoring for Business                    SC09-7784#
 Integration, Version 5.1:  WebSphere MQ
 Integrator Warehouse Enablement Pack
 Implementation Guide
 
                                                      Order
Title                                                 Number
 
PAC:  IBM WebSphere MQ2
 
IBM Tivoli Monitoring for Business                    SC23-4714#
 Integration, Version 5.1:  WebSphere MQ
 Limitations and Workarounds Supplement
IBM Tivoli Monitoring for Business                    SC23-4715#
 Integration, Version 5.1:  WebSphere MQ
 Reference Guide
IBM Tivoli Monitoring for Business                    GC23-4716#
 Integration, Version 5.1:  WebSphere MQ
 User's Guide
IBM Tivoli Monitoring for Business                    SC23-4836#
 Integration, WebSphere MQ Warehouse
 Enablement Pack Implementation Guide
 
IBM Tivoli Monitoring for Messaging and
 Collaboration Version 5.1
 
PAC:  Lotus(R) Domino(TM)
 
IBM Tivoli Monitoring for Messaging and               GI11-0917*
 Collaboration, Version 5.1:
 Release Notes
IBM Tivoli Monitoring for Messaging and               SC32-0839*
 Collaboration, Version 5.1:
 Installation and Setup Guide
Road Map for a Typical Installation                   GI11-0959*
 Option of Tivoli Monitoring Products,
 Version 5.1
IBM Tivoli Monitoring for Messaging and               SC32-0841#
 Collaboration, Version 5.1:  Lotus
 Domino User's Guide
IBM Tivoli Monitoring for Messaging and               SC32-0840#
 Collaboration, Version 5.1:  Lotus
 Domino Reference Guide
IBM Tivoli Monitoring for Messaging and               SC32-4806#
 Collaboration, Version 5.1:
 Limitations and Workarounds Supplement
 
IBM Tivoli Monitoring for Databases
 Version 5.1
 
IBM Tivoli Monitoring for Databases,                  GC23-4730*
 Version 5.1:  Installation and
 Setup Guide
IBM Tivoli Monitoring for Databases,                  GI11-0933*
 Version 5.1:  Release Notes
Road Map for the Typical Installation                 GI11-0959*
 Option of IBM Tivoli Monitoring
 Products Version 5.1
 
PAC:  DB2(R)
 
IBM Tivoli Monitoring for Databases,                  SC23-4786#
 Version 5.1:  DB2 Limitations and
 Workarounds Supplement
IBM Tivoli Monitoring for Databases,                  SC23-4726#
 Version 5.1:  DB2 User's Guide
IBM Tivoli Monitoring for Databases,                  SC23-4727#
 Version 5.1:  DB2 Reference Guide
IBM Tivoli Monitoring for Databases,                  SC09-7781#
 DB2 Warehouse Enablement Pack
 Implementation Guide
 
                                                      Order
Title                                                 Number
 
PAC:  Oracle
 
IBM Tivoli Monitoring for Databases,                  GC23-4731#
 Version 5.1:  Oracle User
 Management Guide
IBM Tivoli Monitoring for Databases,                  SC23-4724#
 Version 5.1:  Oracle Reference Guide
IBM Tivoli Monitoring for Databases,                  SC23-4723#
 Version 5.1:  Oracle User's Guide
IBM Tivoli Monitoring for Databases,                  SC23-4785#
 Version 5.1:  Oracle Limitations and
 Workarounds Supplement
IBM Tivoli Monitoring for Databases,                  SC09-7779#
 Oracle Warehouse Enablement Pack
 Implementation Guide
 
PAC:  Informix(TM)
 
IBM Tivoli Monitoring for Databases,                  SC23-4728#
 Version 5.1:  Informix Reference Guide
IBM Tivoli Monitoring for Databases,                  SC23-4729#
 Version 5.1:  Informix User's Guide
IBM Tivoli Monitoring for Databases,                  SC23-4787#
 Version 5.1:  Informix Limitations and
 Workarounds Supplement
IBM Tivoli Monitoring for Databases,                  SC09-7780#
 Informix Warehouse Enablement Pack
 Implementation Guide
 
IBM Tivoli Monitoring for Web
 Infrastructure Version 5.1
 
IBM Tivoli Monitoring for Web                         GC23-4717*
 Infrastructure, Version 5.1:
 Installation and Setup Guide
IBM Tivoli Monitoring for Web                         GI11-0925*
 Infrastructure, Version 5.1:
 Release Notes
Road Map for the Typical Installation                 GI11-0959*
 Option of IBM Tivoli Monitoring
 Products, Version 5.1
IBM Tivoli Monitoring for Web                         GC23-4719#
 Infrastructure, Version 5.1:
 Reference Guide
IBM Tivoli Monitoring for Web                         SC09-7783#
 Infrastructure:  WebSphere Application
 Server Warehouse Enablement Pack
 Implementation Guide
 
PAC:  APACHE HTTP Server
 
IBM Tivoli Monitoring for Web                         SH19-4572#
 Infrastructure, Version 5.1:  Apache
 HTTP Server User's Guide
IBM Tivoli Monitoring for Web                         SH19-4577#
 Infrastructure, Version 5.1:  Apache
 HTTP Server Limitations and
 Workarounds Supplement
 
                                                      Order
Title                                                 Number
 
PAC:  Internet Information Server
 
IBM Tivoli Monitoring for Web                         SH19-4573#
 Infrastructure, Version 5.1:  Internet
 Information Server User's Guide
IBM Tivoli Monitoring for Web                         SH19-4578#
 Infrastructure, Version 5.1:  Internet
 Information Server Limitations and
 Workarounds Supplement
 
PAC:  iPLANET Web Server
 
IBM Tivoli Monitoring for Web                         SH19-4574#
 Infrastructure, Version 5.1:  iPlanet
 Web Server User's Guide
IBM Tivoli Monitoring for Web                         SH19-4579#
 Infrastructure, Version 5.1:  iPlanet
 Web Server Limitations and
 Workarounds Supplement,
 
PAC:  WebLogic Server
 
IBM Tivoli Monitoring for Web                         SC09-7773#
 Infrastructure, Version 5.1:  WebLogic
 Server Limitations and
 Workarounds Supplement
IBM Tivoli Monitoring for Web                         GC23-4718#
 Infrastructure, Version 5.1:  WebLogic
 Server User's Guide
 
PAC: WebSphere Application Server
 
IBM Tivoli Monitoring for Web                         SC23-4705#
 Infrastructure, Version 5.1:  WebSphere
 Application Server User's Guide
IBM Tivoli Monitoring for Web                         SC09-7772#
 Infrastructure, Version 5.1:  WebSphere
 Application Server Limitations and
 Workarounds Supplement

* = Entitled publications
# = Softcopy Only

The IBM Publications Center Portal:

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided, as well as payment options via credit card. Furthermore, numerous publications are available online in various file formats, which can currently be downloaded free of charge.

Technical Information

Specified Operating Environment

Hardware/Software Requirements

Supported Platforms for Base IBM Tivoli Monitoring V5.1.1

Vendor                     Release          Server      Endpoint
 
IBM AIX(R)                 4.3.3            X           X
IBM AIX                    5.1              X           X
 
Vendor                     Release          Server      Endpoint
 
Sun Solaris                6, 7, 8          X           X
 
Hewlett-Packard            10.20            X
 (PA-RISC) HP-UX
Hewlett-Packard            11.0             X           X
 (PA-RISC) HP-UX
Hewlett-Packard            11i              X           X
 (PA-RISC) HP-UX
 
Microsoft(TM)              XP Pro                       X
 Windows(R) XP Pro
Microsoft                  2000,            X           X
 Windows 2000 Pro           SP1(R)
                            SP2(R)
Microsoft                  2000,            X           X
 Windows 2000               SP1,
 Server                     SP2
Microsoft                  2000,            X           X
 Windows 2000               SP1,
 Adv. Server                SP2
Microsoft                  SP6/6a           X           X
 Windows NT(R)
 
Linux for                  SuSE 7.0         X           X
 zSeries(TM)                for
                            OS/390(R)
Linux for                  RedHat           X           X
 zSeries                    Server 6
                            for
                            OS/390
RedHat Linux/Intel(R)      7.0, 7.1         X           X
SuSE Linux/Intel           6.4, 7.0         X           X
SuSE Linux/Intel           7.1, 7.2                     X
TurboLinux/Intel           6.1              X           X
TurboLinux/Intel           6.5                          X

Supported Database Platforms

IBM Tivoli Monitoring does not perform native-type access to databases, as access is through the Resource Information Manager (RIM) interface. Databases currently listed as targets for RIM support are listed in the following table:

  • Oracle
  • DB2
  • Sybase Adaptive Server
  • Microsoft SQL Server
  • Informix

Note: For detailed platform support for the Proactive Analysis Components (PACs), refer to:

Planning Information

Packaging

IBM Tivoli Monitoring for Applications is distributed with:

  • International Program License Agreement (Z125-3301)
  • License Information document (GC23-4482)
  • CD-ROMs
  • Publications (refer to the Publications section)

IBM Tivoli Monitoring for Business Integration is distributed with:

  • International Program License Agreement (Z125-3301)
  • License Information document (GC23-4482)
  • CD-ROMs for Build to Plan
  • Tape for Custom Build Order
  • Publications (refer to the Publications section)

IBM Tivoli Monitoring for Databases is distributed with:

  • International Program License Agreement (Z125-3301)
  • License Information document (GC23-4482)
  • CD-ROMs
  • Publications (refer to the Publications section)

IBM Tivoli Monitoring for Messaging and Collaboration is distributed with:

  • International Program License Agreement (Z125-3301)
  • License Information document (GC23-4482)
  • CD-ROMs
  • Publications (refer to the Publications section)

IBM Tivoli Monitoring for Web Infrastructure is distributed with:

  • International Program License Agreement (Z125-3301)
  • License Information document (GC23-4482)
  • CD-ROMs
  • Publications (refer to the Publications section)

These programs when downloaded from a Web site, contains the applicable IBM license agreement, and License Information (LI), if appropriate and will be presented for acceptance at the time of installation of the program. The license and LI will be stored in a directory such as LICENSE.TXT for future reference.

Security, Auditability, and Control

The IBM Tivoli Monitoring products use the security and auditability features of the operating system software and the Tivoli Management Framework.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.

Ordering Information

Current Licensees

Passport Advantage Customer: Media Pack Entitlement Details

Customers with active maintenance or subscription for the products listed below are entitled to receive the corresponding media pack.

                          Part
Description               Number   SUB-ID Description
 
IBM Tivoli Monitoring     BJ06EML  TIV MGR R/3 TMP
 for Applications                  TIV MONIT APPLICAS VALUE UNIT
 (non-AP) V5.1 Media               TIVOLI MGR FOR SIEBEL FOR EBUS TMP
 Pack
 
IBM Tivoli Monitoring     BJ06FML  TIV MGR R/3 TMP
 for Applications (AP)             TIV MONIT APPLICAS VALUE UNIT
 V5.1 Media Pack                   TIVOLI MGR FOR SIEBEL FOR EBUS TMP
 
IBM Tivoli Monitoring     BJ06XML  TIV MONIT DATABASES VALUE UNIT
 for Databases (non-AP),           TIV MGR DB2 TMP
 V5.1 Media Pack                   TIV MGR INFORMIX TMP
                                   TIVOLI MGR FOR ORACLE TMP
 
Tivoli Monitoring         BJ077ML  TIV MONIT DATABASES VALUE UNIT
 for Databases (AP),               TIV MGR DB2 TMP
 V5.1 Media Pack                   TIV MGR INFORMIX TMP
 
IBM Tivoli Monitoring     BJ06RML  TIV MGR DOMINO TMP
 for Msg & Col (non-AP)            TIV MANAGER DOMINO ZSR 390 TMP
 V5.1 Media Pack                   TIV MONIT MESSAG COLLAB VALUE UNIT
                                   TIV MONITOR MSG COLLAB ZSER VAL U
                                   TIV MGT SLTN LOTUS DOMINO TMP
 
IBM Tivoli Monitoring     BJ06SML  TIV MGR DOMINO T
 for Msg & Col (AP)                TIV MANAGER DOMINO ZSR 390 TMP
 V5.1 Media Pack                   TIV MONIT MESSAG COLLAB VALUE UNIT
                                   TIV MONITOR MSG COLLAB ZSER VAL U
                                   TIV MGT SLTN LOTUS DOMINO TMP
 
IBM Tivoli Monitoring     BJ079ML  TIV WEBSPHERE APPLICATN SVR TMP
 for Web Infr (non-AP)             TIV MONITOR WEB INFRAS VALU UNIT
 V5.1 Media Pack
 
 
                          Part
Description               Number   SUB-ID Description
 
IBM Tivoli Monitoring     BJ07AML  TIV WEBSPHERE APPLICATN SVR TMP
 for Web Infr(AP)                  TIV MONITOR WEB INFRAS VALU UNIT
 V5.1 Media Pack
 
IBM Tivoli Monitoring     BJ07CML  TIVOLI MGR MQSeries(R) INTEGRATR
 for Bus Integr (non-AP)            TMP
 V5.1 Media Pack                   TIV MGR MQSERIES TMP
                                   TIV MGR MQSERIES -- OTC ZSER 390
                                    TMP
                                   TIV MONIT BUSN INTEG VALU UNIT
                                   TIV MONIT BUSN INTEGR ZSER VAL UNI
 
IBM Tivoli Monitoring     BJ07DML  TIVOLI MGR MQSERIES INTEGRATR TMP
 for Bus Integr (AP)               TIV MGR MQSERIES TMP
 V5.1 Media Pack                   TIV MGR MQSERIES-OTC ZSER 390 TMP
                                   TIV MONIT BUSN INTEGR ZSER VAL U
 
IBM Tivoli Monitoring     BJ08FML  TIV MONIT VALUE
 (non-AP) V5.1.1                   TIVOLI MONITORI
 Media Pack                        TIV DISTR MONIT NTW INTRU DETCT
                                    TMP
                                   TIV DIST MONIT NW INTRU DETC ZS
                                    TMP
 
IBM Tivoli Monitoring     BJ08GML  TIV MONIT VALUE
 (AP) V5.1.1 Media Pack            TIVOLI MONITORI
                                   TIV DISTR MONIT NTW INTRU DETCT
                                    TMP

New Licensees: Orders for new licenses will be accepted now.

Shipment will begin on the planned availability date.

Ordering IBM Tivoli Products

Charge units are product specific and may not be transferred to another product. Note: transferability in licensing between platforms for end-to-end products where pricing on the eServer zSeries platform is based on MSUs and pricing on other platform servers is per processor.

Ordering IBM Tivoli Products via Passport Advantage

To order an IBM Tivoli product on a distributed platform under Passport Advantage (PA), follow these steps:

  • For each of the product's charge units, select a part number and specify the quantity desired for the license and maintenance support from the table, "Ordering a License and Maintenance via Passport Advantage"
  • Download media for products on distributed platforms and/or select a media part number and, if applicable, a documentation pack part number from the table, "Ordering Media and Documentation via Passport Advantage"

Media for products on z/OS and OS/390 platforms are packaged and delivered via the z/OS Customized Offerings, that is, the Custom Build Product Delivery Option (CBPDO). A Custom Build Registration part number is used to designate this method of delivery. To order IBM Tivoli z/OS products under the Passport Advantage Agreement:

  • Specify the custom build registration part number from the table, "Ordering z/OS Customized Offerings via Passport Advantage"
  • Select a media feature and select the custom build registration feature from the table, "Ordering Media Features for z/OS Customized Offerings"
  • Specify the z/OS Support Product Number for each component PID number within the IBM Tivoli z/OS Support Product, and select the support registration feature and the media feature from the table, "Ordering z/OS Customized Offerings Support"

Note: When an order for an IBM Tivoli z/OS is placed, an IBM country fulfillment representative will contact the customer's IBM representative to ensure the system details are complete and accurate.

Ordering a License and Maintenance via Passport Advantage: PA allows you to have a common anniversary date for software maintenance renewals, simplifying management and budgeting for eligible new versions and releases (and for related technical support) for your covered products. The anniversary date, established at the start of your Passport Advantage Agreement, recurs on an annual basis while your Passport Advantage Agreement remains in effect. However, regardless of when software maintenance is acquired, the coverage period for Software Maintenance is always up to the anniversary date specified in the acquisition.

Refer to the IBM International Passport Advantage Agreement (IPLA) and to the IBM Software Maintenance Handbook for specific terms relating to, and a more complete description of, technical support provided through Software Maintenance.

Note: There is no change in Terms and Conditions for products marked as "zSeries". This designation is for IBM accounting and revenue recognition purposes only.

For each of the product's charge units, select a part number and specify the quantity desired for the license and maintenance support from the table below.

                                                         Part
Program Name/Description                                 Number
 
IBM Tivoli Monitoring for
 Applications
Charge Unit:  Processors
 License and Software                                    D51BPLL
  Maintenance 1st Ann
 License and Software                                    51BQLL
  Maintenance 2nd Ann
 Software Maintenance Renewal                            E00CILL
  to Ann Date
 Software Maintenance after                              D51BRLL
  Lic to Ann Date
 
IBM Tivoli Monitoring for
 Business Integration V5.1
Charge Unit:  Processors
 License and Software                                    D51C7LL
  Maintenance 1st Ann
 License and Software                                    D51C8LL
  Maintenance 2nd Ann
 Software Maintenance Renewal                            E00CPLL
  to Ann Date
 Software Maintenance after                              D51C9LL
  Lic to Ann Date
 zOS TMP LIC/SW Maint 1st Ann                            D51CBLL
 zOS TMP LIC/SW Maint 2nd Ann                            D51CCLL
 zOS TMP SW Maint RNWL                                   E00CQLL
  1st Ann
 zOS TMP SW Maint AFT LIC                                D51CDLL
  1st Anniv
 
IBM Tivoli Monitoring for
 Databases
Charge Unit:  Processors
 License and Software                                    D51C1LL
  Maintenance 1st Ann
 License and Software                                    D51C2LL
  Maintenance 2nd Ann
 Software Maintenance Renewal                            E00CMLL
  to Ann Date
 Software Maintenance after                              D51C3LL
  Lic to Ann Date
 
IBM Tivoli Monitoring for
 Messaging and Collaboration
Charge Unit:  Processors
 License and Software                                    D51CELL
  Maintenance 1st Ann
 License and Software                                    D51CFLL
  Maintenance 2nd Ann
 Software Maintenance Renewal                            E00CRLL
  to Ann Date
 Software Maintenance after                              D51CGLL
  Lic to Ann Date
 zOS TMP LIC/SW Maint 1st Ann                            D51CHLL
 zOS TMP LIC/SW Maint 2nd Ann                            D51CILL
 zOS TMP SW Maint RNWL                                   E00CSLL
  1st Ann
 zOS TMP SW Maint AFT LIC                                D51CJLL
  1st Ann
 
IBM Tivoli Monitoring
 Web Infrastructure
Charge Unit:  Processors
 License and Software                                    D51C4LL
  Maintenance 1st Ann
 License and Software                                    D51C5LL
  Maintenance 2nd Ann
 
                                                         Part
Program Name/Description                                 Number
 
 Software Maintenance Renewal                            E00CNLL
  to Ann Date
 Software Maintenance after                              D51C6LL
  Lic to Ann Date
 
IBM Tivoli Monitoring V5.1.1
 
IBM Tivoli Monitoring
 Client Device
  License and Software                                   D51RWLL
   Maintenance 1st Ann
  License and Software                                   D51RXLL
   Maintenance 2nd Ann
  Software Maintenance Renewal                           E00JJLL
   to Ann Date
  Software Maintenance after                             D51RYLL
   Lic to Ann Date

Ordering Media and Documentation via Passport Advantage: Select a media part number and, if applicable, documentation pack part number from the table below.

Note: * IBM Tivoli Monitoring for Web Infrastructure Version 5.1 will include WebLogic on December 27, 2002. Customers who order IBM Tivoli Monitoring for Web Infrastructure Version 5.1 before December 27, 2002, will be autoshipped a new copy on December 27, 2002, that includes Web Logic.

                            GA             eGA           Part
                            Date           Date          Number
 
IBM Tivoli Monitoring       10/11/02       9/27/02       BJ08FML
 Media Pack (non-AP)

Ordering z/OS Customized Offerings via Passport Advantage: Select the custom build registration feature from the table below.

                                                    Custom Build
                                                    Registration
Product Name                                        Part Number
 
IBM Tivoli Monitoring for Business                  D51CALL
 Integration:  WebSphere MQ for z/OS
 and WebSphere MQ Integrator for z/OS
 (5698-WMQ)

Custom Build Ordering: IBM Tivoli Monitoring for Business Integration is available for order through Passport Advantage only. However, the media for the S/390® code for this product is shipped only via Custom-Build Product Delivery Offering (CBPDO). The CFSW configurator stand-alone path is updated to support this offering, and the associated feature numbers are as follows:

Specify the program number, and the feature of the desired distribution medium. Also, specify the no charge feature from the tables below in the quantity desired.

Program Name: 5698-WMQ

IBM Tivoli Monitoring for Business Integration: WebSphere MQ for z/OS and WebSphere MQ Integrator for z/OS

             No
             Charge           Medium                   Tape
Program      Registration     Feature                  Cartridge
Number       Number           Number      Language     Medium
 
5698-WMQ     3038             5802        English      3480
5698-WMQ     3038             5822        Japanese     3480

To order Software Subscription and Annual Support, specify program number, feature number for asset registration, and feature numbers from the table below:

Program Name: 5698-S08

Tivoli Manager for MQSeries Subscription and Support (IBM Tivoli Monitoring for Business Integration: WebSphere MQ for z/OS and WebSphere MQ Integrator for z/OS)

                  No
                  Charge                                 Media
Program           Registration                           Feature
Number            Number               Language          Number
 
5698-S08          2410                 English           6059
5698-S08          2410                 Japanese          6066

Withdrawal of Passport Advantage Numbers

Effective January 6, 2003 the following Passport Advantage Numbers will be withdrawn:

Part
Number         Description
 
D57WVLL        Tivoli Mgr For DB2 Tivoli Mgmt Point
                LIC/SW Maint 1 Anniv
D57WWLL        Tivoli Mgr For DB2 Tivoli Mgmt Point
                LIC/SW Maint 2 Anniv
D57Z0LL        Tivoli Mgr For DB2 Tivoli Mgmt Point
                SW Maint AFT LIC 1 Anniv
BJ7DLIE        Tivoli Manager For DB2 V2.1 Media PK
                INT'L English
BJ7DMIE        Tivoli Manager For DB2 V2.1 DOC PK
                INT'L English
BJ7DMBP        Tivoli Manager For DB2 V2.1 DOC PK
                BRAZ PORT
BJ7DMSC        Tivoli Manager For DB2 V2.1 DOC PK
                S.CHINESE
BJ7DMTC        Tivoli Manager For DB2 V2.1 DOC PK
                T.Chinese
BJ7DMFR        Tivoli Manager For DB2 V2.1 DOC PK
 
                French
BJ7DMDE        Tivoil Manager For DB2 V2.1 DOC PK
                German
BJ7DMIT        Tivoil Manager For DB2 V2.1 DOC PK
                Italian
BJ7DMJA        Tivoil Manager For DB2 V2.1 DOC PK
                Japanese
BJ7DMKO        Tivoil Manager For DB2 V2.1 DOC PK
                Korean
BJ7DMES        Tivoli Manager For DB2 V2.1 DOC PK
                Spanish
D57HSLL        Tivoil Mgr For Domino Tivoli Mgmt
                Point LIC/SW Maint 1 Anniv
D50R0LL        Tivoil Mgr For Domino TMP For zSeries
                390 LIC/SW Maint 1 Anniv
 
Part
Number         Description
 
D57MYLL        Tivoil Mgr For Domino Tivoli Mgmt
                Point LIC/SW Maint 2 Anniv
D50R1LL        Tivoil Mgr For Domino TMP for zSeries
                390 LIC/SW Maint 2 Anniv
D57PXLL        Tivoil Mgr For Domino Tivoil Mgmt
                Point SW Maint AFT LIC 1 Anniv
D50R2LL        Tivoil Mgr For Domino Tmp for zSeries
                390 SW Maint AFT LIC 1 Anniv
BJ6R3ML        Tivoli Mgr For Domino V3.1 Media Pack
                Multilingual
BJ6R4IE        Tivoli Mgr For Domino V3.1 Doc Pack
                Int'l English
BJ6R4BP        Tivoil Mgr For Domino V3.1 Doc Pack
                Braz Port
BJ6R4SC        Tivoli MGR For Domino V3.1 Doc Pack
                S. Chinese
BJ6R4TC        Tivoli Mgr for Domino V3.1 Doc Pack
                T. Chinese
BJ6R4JA        Tivoli Mgr for Domino V3.1 Doc Pack
                Japanese
BJ6R4KO        Tivoli Mgr for Domino V3.1 Doc Pack
                Korean
BJ6R4FR        Tivoli Mgr for Domino V3.1 Doc Pack
                French
BJ6R4DE        Tivoli Mgr for Domino V3.1 Doc Pack
                German
BJ6R4IT        Tivoli Mgr for Domino V3.1 Doc Pack
                Italian
BJ6R4ES        Tivoli Mgr for Domino V3.1 Doc Pack
                Spanish
BJ045ML        Tivoli Mgr DOM S/390 Supt V2.1 Media
                Pack Multilingual
BJ046IE        Tivoli Mgr DOM S/390 Supt V2.1 Doc
                Pack Int'l English
BJ046BP        Tivoli Mgr For Domino S/390 Supt V2.1
                Doc Pack Braz Port
BJ046SC        Tivoli Mgr for Domino S/390 Supt V2.1
                Doc Pack S. Chinese
BJ046TC        Tivoli Mgr for Domino S/390 Supt V2.1
                Doc Pack T. Chinese
BJ046JA        Tivoli Mgr for Domino S/390 Supt V2.1
                Doc Pack Japanese
BJ046KO        Tivoli Mgr for Domino S/390 Supt V2.1
                Doc Pack Korean
BJ046FR        Tivoli Mgr for Domino S/390 Supt V2.1
                Doc Pack French
BJ046DE        Tivoli Mgr for Domino S/390 Supt V2.1
                Doc Pack German
BJ046IT        Tivoli Mgr for Domino S/390 Supt V2.1
                Doc Pack Italian
BJ046ES        Tivoli Mgr for Domino S/390 Supt
                V2.1 Doc Pack Spanish
D57JQLL        Tivoil Manager Informix Tivoli Mgmt
                Point LIC/SW Maint 1 Anniv
D57JVLL        Tivoli Manager Informix Tivoli Mgmt
                Point LIC/SW Maint 2 Anniv
D57KTLL        Tivoli Manager Informix Tivoli Mgmt
                Point SW Maint AFT LIC 1 Anniv
BJ6QKIE        Tivoli Manager Informix V1.1.0 Media
                Pack Int'l Eng
BJ6QLIE        Tivoli Manager Informix V1.1.0 Doc
                Pack Int'l Eng
D562ZLL        Tivoli Manager For MQSeries Tivoli
                MGMT Point LIC/SW Maint 1 Ann
D50QDLL        Tivoli Manager For MQSeries TMP for
                zSeries 390 LIC/SW Maint 1 Ann
D5630LL        Tivoli Manager FOR MQSeries Tivoli
                MGMT Point LIC/SW Maint 2 Ann
D50QELL        Tivoli Manager For MQSeries TMP for
                zSeries 390 LIC/SW Maint 2 Ann
 
Part
Number         Description
 
D56AALL        Tivoli Manager For MQSeries Tivoli
                Mgmt Point SW Maint AFT LIC 1
D50QFLL        Tivoli Manager For MQSeries TMP for
                zSeries 390 SW Maint AFT LIC
D00T1LL        Tivoli Manager for MQ Series TMP
                Custom Build Registration 5698-M
BJ7D6ML        Tivoli Mgr For MQSeries V 2.4  CD
                Media Pack Multilingual
BJ7D9IE        Tivoli Mgr For MQSeries V 2.4 Doc
                Pack Int'l Eng
BJ7D9BP        Tivoli Mgr For MQSeries V 2.4 Doc
                Pack Braz Port
BJ7D9SC        Tivoli Mgr for MQSeries V2.4 Doc Pack
                S. Chinese
BJ7D9TC        Tivoli Mgr for MQSeries V2.4 Doc Pack
                T. Chinese
BJ7D9KO        Tivoli Mgr for MQSeries V 2.4 Doc
                Pack Korean
BJ7D9JA        Tivoli Mgr for MQSeries V 2.4 Doc
                Pack Japanese
BJ7D9FR        Tivoli Mgr for MQSeries V 2.4 Doc
                Pack French
BJ7D9DE        Tivoli Mgr for MQSeries V 2.4 Doc
                Pack German
BJ7D9ES        Tivoli Mgr for MQSeries V 2.4 Doc
                Pack Spanish
BJ7D9IT        Tivoli Mgr for MQSeries V 2.4 Doc
                Pack Italian
D56G2LL        Tivoli Mgr for R/3 Tivoli Mgmt Point
                LIC/SW Maint 1 Anniv
D56G6LL        Tivoli Mgr for R/3 Tivoli Mgmt Point
                LIC/SW Maint 2 Anniv
D56G9LL        Tivoli Mgr for R/3 Tivoli Mgmt Point
                SW Maint AFT LIC 1 Anniv
BJ00HML        Tivoli Mgr for R/3 V2.2 Media Pack
                Int'l Eng
BJ00IIE        Tivoli Mgr for R/3 V2.2 Doc Pack Int'l
                Eng
D56J5LL        Tivoli Manager for WAS Tivoli Mgmt
                Point LIC/SW Maint 1 Anniv
D56J7LL        Tivoli Manager for WAS Tivoli Mgmt
                Point LIC/SW Maint 2 Anniv
D56JFLL        Tivoli Manager for WAS Tivol Mgmt
                Point SW Maint AFT LIC 1 Anniv
BJ61HML        Tivoli Manager for WAS V1.1.0 Media
                Pack Multilingual
BJ61LIE        Tivoil Manager for WAS V1.1.0 Doc
                Pack Int'l English
D5072LL        Tivoli Manager for Oracle Tivoli Mgmt
                Point LIC/SW Maint 1 Anniv
D5073LL        Tivoli Manager for Oracle Tivoli Mgmt
                Point LIC/SW Maint 2 Anniv
D5074LL        Tivoli Manager for Oracle Tivoli Mgmt
                Point SW Maint AFT LIC 1 Anniv
BJ053ML        Tivoli Mgr for Oracle V2.0.0 CD Media
                Pack Multilingual
BJ054BP        Tivoli Mgr for Oracle V2.0.0 Doc
                Braz Port
BJ054SC        Tivoli Mgr for Oracle V2.0.0 Doc
                Simp Chin
BJ054TC        Tivoli Mgr for Oracle V2.0.0 Doc
                Trad Chin
BJ054IE        Tivoli Mgr for Oracle V2.0.0 Doc
                Int'l Eng
BJ054FR        Tivoli Mgr for Oracle V2.0.0 Doc
                French
BJ054DE        Tivoli Mgr for Oracle V2.0.0 Doc
                German
BJ054JA        Tivoli Mgr for Oracle V2.0.0 Doc
                Japanese
 
Part
Number         Description
 
BJ054KO        Tivoli Mgr for Oracle V2.0.0 Doc
                Korean
BJ054ES        Tivoli Mgr for Oracle V2.0.0 Doc
                Spanish
D50TALL        Mgr Siebel e-Business Appl Tivoli
                Mgmt Point LIC/SW Maint 1 Anniv
D50TBLL        Mgr Siebel e-Business Appl Tivoli
                Mgmt Point LIC/SW Maint 2 Anniv
D50TCLL        Mgr Siebel e-Business Appl Tivoli
                Mgmt Point SW Maint AFT LIC 1 Anniv
BJ02IML        Mgr for Siebel for eBusV1.1.0 Media
                Pack
D50RELL        Tivoli Mgt Soltn Lotus Dom Tivoli
                Mgmt Point LIC/SW Maint 1 Anniv
D50RFLL        Tivoli Mgt Soltn Lotus Dom Tivoli
                Mgmt Point LIC/SW Maint 2 Anniv
D50RGLL        Tivoli Mgt Soltn Lotus Dom Tivoli
                Mgmt Point SW Maint AFT LIC 1 Anniv
BJ01PML        Tivoli Mgt Solution for Domino V3.2
                Media Pack Mult
BJ01QIE        Tivoli Mgt Solution for Domino V3.2
                Doc Pack IE
BJ01QBP        Tivoli Mgt Solution for Domino V3.2
                Braz Port
BJ01QSC        Tivoli Mgt Solution for Domino V3.2
                Doc Pack Sim Chin
BJ01QTC        Tivoli Mgt Solution for Domino V3.2
                Trad Chin
BJ01QFR        Tivoli Mgt Solution for Domino V3.2
                French
BJ01QDE        Tivoli Mgt Solution for Domino V3.2
                Doc Pack Germ
BJ01QIT        Tivoli Mgt Solution for Domino V3.2
                Doc Pack Italian
BJ01QJA        Tivoli Mgt Solution for Domino V3.2
                Doc Pack Japanese
BJ01QKO        Tivoli Mgt Solution for Domino V3.2
                Doc Pack Korean
BJ01QES        Tivoli Mgt Solution for Domino V3.2
                Doc Pack Spanish
D50L9LL        Mgr MQSeries Integrator Tivoli Mgmt
                Point LIC/SW Maint 1 Anniv
D50LALL        Mgr MQSeries Integrator Tivoli Mgmt
                Point LIC/SW Maint 2 Anniv
D50LBLL        Mgr MQSeries Integrator Tivoli Mgmt
                Point SW Maint AFT LIC 1 Anniv
BJ00MML        Tivoli Mgr for MQSeries Intgr V1.1.0
                Media Pack Multilingual
BJ00NIE        Tivoli Mgr for MQSeries Intgr V1.1.0
                Doc Pack IE
BJ00NBP        Tivoli Mgr for MQSeries Intgr V1.1.0
                Doc Pack Braz Port
BJ00NSC        Tivoli Mgr for MQSeries Intgr V1.1.0
                Doc Pack Sim Chin
BJ00NTC        Tivoli Mgr for MQSeries Intgr V1.1.0
                Doc Pack Trad Chin
BJ00NFR        Tivoli Mgr for MQSeries Intgr V1.1.0
                Doc Pack French
BJ00NIT        Tivoli Mgr for MQSeries Intgr V1.1.0
                Doc Pack Italian
BJ00NJA        Tivoli Mgr for MQSeries Intgr V1.1.0
                Doc Pack Japanese
BJ00NKO        Tivoli Mgr for MQSeries Intgr V1.1.0
                Doc Pack Korean
BJ00NES        Tivoli Mgr for MQSeries Intgr V1.1.0
                Doc Pack Spanish
D50TALL        Mgr Siebel e-Business Appl Tivoli
                Mgmt Point LIC/SW Maint 1 Anniv
D50TBLL        Mgr Siebel e-Business Appl Tivoli
                Mgmt Point LIC/SW Maint 2 Anniv
 
Part
Number         Description
 
D50TCLL        Mgr Siebel e-Business Appl Tivoli
                Mgmt Point SW Maint AFT LIC 1 Anniv
BJ02IML        Mgr for Siebel for eBusV1.1.0 Media
                Pack
D50K5LL        Web Cpnt Mgr TMP LIC/SW Maint 1 Anniv
D50K6LL        Web Cpnt Mgr TMP LIC/SW Maint 2 Anniv
D50K7LL        Web Cpnt Mgr TMP SW Maint AFT 1 Anniv
BJ01TML        Tivoli Web Component Mgr V1.1.1 Media
                Pack Multilingual
BJ00EIE        Tivoli Web Component Mgr V1.1.0 Doc
                Pack IE
BJ00EBP        Tivoli Web Component Mgr V1.1.0 Doc
                Pack Braz Port
BJ00ESC        Tivoli Web Component Mgr V1.1.0 Doc
                Pack Sim Chin
BJ00ETC        Tivoli Web Component Mgr V1.1.0 Doc
                Pack Trad Chin
BJ00EFR        Tivoli Web Component Mgr V1.1.0 Doc
                Pack French
BJ00EDE        Tivoli Web Component Mgr V1.1.0 Doc
                Pack Germ
BJ00EIT        Tivoli Web Component Mgr V1.1.0 Doc
 
                Pack Italian
BJ00EJA        Tivoli Web Component Mgr V1.1.0 Doc
                Pack Japanese
BJ00EKO        Tivoli Web Component Mgr V1.1.0 Doc
                Pack Korean
BJ00EES        Tivoli Web Component Mgr V1.1.0 Doc
                Pack Spanish

The following Passport Advantage renewal numbers will be withdrawn on July 3, 2003.

Part
Number         Description
 
E17YSLL        Tivoli Mgr for DB2 Tivoli Mgmt Piont
                SW Maint RNWL 1 Anniv
E004KLL        Web Cpnt Mgr TMP SW Maint RNWL 1
                Anniv
E17PNLL        Tivoli Mgr for Domino Tivoli Mgmt
                Point SW Maint RNWL 1 Anniv
E006CLL        Tivoli Mgr for Domino TMP for zSeries
                390 SW Maint RNWL 1 Anniv
E17KCLL        Tivoli Manager Informix Tivoli Mgmt
                Point SW Maint RNWL 1 Anniv
E169VLL        Tivoli Manager for MQSeries Tivoli
                Mgmt Point SW Maint RNWL 1 Anniv
E0065LL        Tivoli Manager for MQSeries TMP for
                zSeries 390 SW Maint RNWL 1 Anniv
E16G7LL        Tivoli Mgr for R/3 Tivoli Mgmt Point
                SW Maint RNWL 1 Anniv
E16J9LL        Tivoli Manager for WAS Tivoli Mgmt
                Point SW Maint RNWL 1 Anniv
E0017LL        Tivoli Manager for Oracle Tivoli Mgmt
                Point SW Maint RNWL 1 Anniv
E006ULL        Mgr Siebel e-Business Appl Tivoli
                Mgmt Point SW Maint RNWL 1 Anniv
E006FLL        Tivoli Mgt Soltn Lotus Dom Tivoli
                Mgmt Point SW Maint RNWL 1 Anniv
E004YLL        Mgr MQSeries Integrator Tivoli Mgmt
                Point SW Maint RNWL 1 Anniv
E006ULL        Mgr Siebel e-Business Appl Tivoli
                Mgmt Point SW Maint RNWL 1 Anniv

Effective November 7, 2002, the following Passport Advantage Numbers will be withdrawn:

Part
Number         Description
 
BJ03XML        IBM Tivoli Monitoring (non-AP) V5.1
                Media Pack
BJ059ML        IBM Tivoli Monitoring (AP) V5.1 Media
                Pack

Effective January 31, 2003, the following Passport Advantage Numbers will be withdrawn:

Part
Number         Description
 
BJ079ML        IBM Tivoli Monitoring for Web
                Infrastructure (non-AP) V5.1 Media Pack
BJ07AML        IBM Tivoli Monitoring for Web
                Infrastructure (AP) V5.1 MP

Withdrawal of Program Part Numbers

Effective January 6, 2003, the following 5698 program numbers will be withdrawn from ordering:

                                      Program           Version/
Program Name                          Number            Release
 
Tivoli Manager for MQ Series          5697-D30          All
 for OS/390
Tivoli Manager for MQ Series          5698-MQS          All

Software Maintenance: Software Maintenance is included with each product authorization acquired. Software Maintenance provides an easy and effective way by which you have access, during the coverage period, to eligible new versions and releases and to remote technical support for your covered products.

The technical support included in Software Maintenance provides remote support during normal business hours in your country or location as well as access to escalation management 24 hours a day, 7 days a week, for mission-critical (Severity 1) problems.

With Software Maintenance, you receive the following technical support benefits:

  • Telephone access and/or electronic access via the Web to an IBM Customer Support Center.
  • Support for routine, short duration installation and usage (how-to) questions and code-related problems.
  • Support during normal country business hours, namely prime shift hours, Monday through Friday, excluding national or statutory holidays.
  • Support for mission-critical (Severity 1) problems during non-prime shift hours, namely all hours outside normal country business hours including national and/or statutory holidays.
  • Two-hour response time objective during prime shift for voice and electronic submission. The response objective for critical/emergency problems during offshift is also two hours.
  • Access to hints, tips, and frequently asked questions.
  • Access to escalation management 24 hours a day, 7 days a week.
  • Open Authorized Technical Caller list to submit problems to IBM Support Centers on your behalf. Open to any number of technical specialists within your IS organization. Each caller must be registered through the IBM problem submission Web site to submit problems. Problem submission is handled by the Site Technical Contact as listed on the Passport Advantage enrollment form.
  • eCare for Software is an initiative designed to enhance your electronic support experience by providing the following advantages:
    • Single view of IBM distributed software that includes easy/integrated access to the following information and functions:
    • Comprehensive electronic (via the Web) self-help capabilities available 24 hours a day, 7 days a week
    • Advanced search capabilities
    • A single interface to the IBM problem submission/management system for IBM distributed software

Software Maintenance renewals offer you favorable pricing to continue your coverage without interruption.

Terms and Conditions

Agreement: For orders under Passport Advantage: IBM International Program License Agreement (IPLA), IBM International Passport Advantage Agreement (PAA), and an IBM International Passport Advantage Agreement Enrollment Form.

Transferable: Yes, except for programs acquired at a discount or allowance

Limited Warranty Applies: Yes

Guarantee: 30 day money-back guarantee

Usage Restriction: Yes. Usage is limited to the quantity of processors licensed.

Volume Offering (IVO): No

Upgrade Protection Applies: Covered as long as Software Maintenance is in effect

Educational Allowance Available: Yes, to qualified education institution customers

Percentage: 15%

Licensed Program Materials Availability

  • Restricted Materials of IBM: None
  • Non-Restricted Source Materials: None
  • Object Code Only (OCO): All

Maintenance Applies

  • Software Maintenance under Passport Advantage: Yes
  • Support for IBM Tivoli products: Yes

Complementary Introductory Support: Not available

Software Maintenance for IBM Tivoli Products Passport Advantage

  • Support Center applies:
    • Yes. Access is available through the IBM Support Center, 800-237-5511.
  • Support Web Site for Problem Reporting:
  • Availability of Passport Advantage Software Maintenance:
    • Passport Advantage Software Maintenance is provided at no additional charge for each eligible program acquired until the first or second anniversary date, dependent on the part number ordered.
    • Passport Advantage Software Maintenance is provided for renewal for a fee at each anniversary date. Customers who do not renew their Software Maintenance will have to purchase the Maintenance after License option to reactivate their maintenance agreement when they require a new level of software code or remote technical support
  • Tivoli Support and Passport Advantage Software Maintenance are available until:
    • Twelve months after announcement of product discontinuance, which is the end-of-life (EOL) date
  • Tivoli Support and Passport Advantage Software Maintenance are applicable to:
    • The current release
    • The immediate previous release for twelve months after the general availability of the current release
  • APAR Mailing Address:
      IBM
      11400 Burnet Road
      Austin, TX 78758
      Attention: Product Development

IBM Operational Support Services — Support Line: No

Product Web Site

A complete list of products, terminology definitions, and licensing documents are available at the following Web site:

Prices

Passport Advantage

For Passport Advantage and charges, contact your IBM representative or your authorized IBM Business Partner. For additional information about the Passport Advantage offering, visit the following Web site:

Order Now

 Use Priority/Reference Code: RE001
 
 Phone:     800-IBM-CALL
 Fax:       800-2IBM-FAX
 Internet:  ibm_direct@vnet.ibm.com
 Mail:      IBM Atlanta Sales Center
            Dept. RE001
            P.O. Box 2690
            Atlanta, GA  30301-2690

You can also contact your local IBM Business Partner or IBM representative. To identify them, call 800-IBM-4YOU.

Note: Shipments will begin after the planned availability date.

Trademarks

 
The e-business logo, z/OS, Informix, and zSeries are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
WebSphere, MQ Integrator, DB2, AIX, SP1, SP2, OS/390, MQSeries, and S/390 are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Intel is a registered trademark of Intel Corporation.
 
Microsoft is a trademark of Microsoft Corporation.
 
Windows and Windows NT are registered trademarks of Microsoft Corporation.
 
Tivoli is a registered trademark of International Business Machines Corporation or Tivoli Systems Inc. in the United States or other countries or both.
 
Domino is a trademark of Lotus Development Corporation and/or IBM Corporation.
 
Notes and Lotus are registered trademarks of Lotus Development Corporation and/or IBM Corporation.
 
Other company, product, and service names may be trademarks or service marks of others.