IBM United States
Software Announcement 202-117
May 21, 2002
IBM Tivoli Web Access for Information Management V1: A Drop-in Web Solution for Problem and Change Management
At a Glance
IBM Tivoli Web Access for Information Management V1:
For ordering, contact:
Your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: LE001).
Now you can access your systems management data from virtually any system that has a Web browser. This solution provides you with Web access to data and eliminates the need to logon to the 3270 interface. It supports:
Tivoli® Web Access for Information Management also delivers a toolkit to migrate existing 3270 Tivoli Information Management for z/OS V7.1 applications to the Web. Tools provided enable you to:
IBM Tivoli Web Access for Information Management can be used to build an HTML Web browser interface for almost any record type application utilizing the full power of the OS/390® server, while requiring only common industry-standard skills. This enables users to access data from almost any machine with a Web browser (Netscape V6 or later, Internet Explorer V5.5 or later).
This software requires Tivoli Information Management for z/OS V7.1, and provides an out-of-the-box Web solution that delivers user-friendly access to systems management data.
This drop-in problem and change management Web solution can allow even the most casual user to quickly and easily manage problems and changes in a customer enterprise.
A toolkit, provided for customization support, uses a dynamic self-defining data model architecture to create HTML, which can help to reduce development costs.
Corporate staff tasked with the efficient operation of the organization may benefit from the capabilities offered with Tivoli Web Access for Information Management.
Tivoli Web Access for Information Management provides the means to manage problems and changes from a browser. Customers using Tivoli Information Management for z/OS can realize the benefits of managing problems and changes without having to directly logon to the 3270 interface. Tivoli Web Access for Information Management continues to evolve to meet users' changing needs.
Training is available for many Tivoli® products. Education is offered through IBM Education and Training, and through Tivoli Systems. Worldwide information about education offerings is available on the IBM Education and Training home page at:
For current information on Tivoli Systems education, call 512-436-8000, or visit the Tivoli Systems home page at:
Product information will be available on day of announcement through Offering Information (OITOOL) at:
Specified Operating Environment
Tivoli Web Access for Information Management requires a host processor that accommodates the software environment. The display station must be supported by ISPF when the TSO interface is utilized, and must have a minimum screen size of 24 lines by 80 characters. Tivoli Web Access for Information Management has no dependencies on any new or changed hardware equipment.
IBM Tivoli Web Access for Information Management V1 is distributed with:
Security, Auditability, and Control
Tivoli Web Access for Information Management uses the security and auditability features of the operating system software.
The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
Shipment will begin on the planned availability date.
Basic License: Tivoli Web Access for Information Management is available for order through Passport Advantage only. However, the media for this product is shipped only via Custom-Build Product Delivery Offering (CBPDO). The CFSW configurator stand-alone path is updated to support this offering.
To order a basic license, specify the program number, feature number 9001 for asset registration, and the feature number of the desired distribution medium. Also, specify the one-time charge feature number from the tables below in the quantity desired.
The quantity of TMPs is based on MSUs.
No English Charge Medium Tape Program Registration Feature Cartridge Number Program Name Number Number Medium 5698-WAI IBM Tivoli Web 3037 5802 3480 Access for Information Management
To order Software Subscription and Annual Support, specify program number, feature number 9001 for asset registration, and feature numbers from the table below:
No English Support Charge Media Program Registration Feature Number Program Name Number Number 5698-S27 IBM Tivoli Web 2807 6136 Access for Information Management
Ordering Information for Passport Advantage
Passport Advantage customers should specify a no-charge Custom Build part number, rather than a Passport Advantage Media Pac.
Specify the applicable part number in the desired quantity from the following table:
Registration Product Name Part Number IBM Tivoli Web Acs Info Mgmt D51A5LL Pt Tivoli Mgmt Pt Custom Build Registration (5698-WAI)
The quantity of the Passport Advantage part numbers in the following table is based on the number of required TMPs. To order for Passport Advantage, specify the desired part number and quantity.
Part Description Number IBM Tivoli Web Acs Info Mgmt Tivoli D51A2LL Mgmt Pt License and Software Maintenance 1st Anniversary IBM Tivoli Web Acs Info Mgmt Tivoli D51A3LL Mgmt Pt License and Software Maintenance 2nd Anniversary IBM Tivoli Web Acs Info Mgmt Tivoli E00C0LL Mgmt Pt Software Maintenance Renewal to Anniversary Date IBM Tivoli Web Acs Info Mgmt Tivoli D51A4LL Mgmt Pt Software Maintenance after License to Anniversary Date
Passport Advantage Software Maintenance
Software Maintenance (called Support for Tivoli products outside of Passport Advantage) is included with each product authorization acquired under Passport Advantage.
Software Maintenance provides an easy and effective way by which you have access, during the coverage period, to eligible new versions and releases and to remote technical support for your covered products.
The technical support included in Software Maintenance provides remote support during normal business hours in your country or location as well as access to escalation management 24 hours a day, 7 days a week, for mission-critical (Severity 1) problems.
With Software Maintenance, you receive the following technical support benefits:
Passport Advantage allows you to have a common anniversary date for Software Maintenance renewals, simplifying management and budgeting for eligible new versions and releases (and for related technical support) for your covered products. The anniversary date, established at the start of your Passport Advantage Agreement, recurs on an annual basis while your Passport Advantage Agreement remains in effect. However, regardless of when Software Maintenance is acquired, the coverage period for Software Maintenance is always up to the anniversary date specified in the acquisition.
Software Maintenance renewals offer you favorable pricing to continue your coverage without interruption.
Refer to the IBM International Passport Advantage Agreement and to the IBM Software Maintenance Handbook for specific terms relating to, and a more complete description of, technical support provided through Software Maintenance.
Note: The Tivoli Select Support offering is not available under Passport Advantage. Contact you IBM or Tivoli service representative for information on separately available service offerings.
Customization Options: The following feature number is available to customize your order. This feature may be specified on the initial or MES orders.
Feature Description Number Satellite Electronic Delivery 3450
Product media is shipped only via Customized Offerings (for example, CBPDO, ServerPac, Systempac®). Non-customized items (CDs, diskettes, source media, media kits) will continue to be shipped via the stand-alone product.
Terms and Conditions
Agreement: For orders under Passport Advantage: IBM International Program License Agreement (IPLA), IBM International Passport Advantage Agreement (PAA), and an IBM International Passport Advantage Agreement Enrollment Form.
Support Center applies: Yes Access is available through the IBM Support Center, 800-237-5511
Support Web Site for
Availability of Passport Advantage Software Passport Advantage Maintenance is provided at Software Maintenance: no additional charge for each eligible program acquired until the first or second anniversary date, dependent on the part number ordered. Passport Advantage Software Maintenance is provided for renewal for a fee at each anniversary date. Customers who do not renew their Software Maintenance will have to purchase the Maintenance after License option to reactivate their maintenance agreement when they require a new level of software code or remote technical support Passport Advantage Twelve months after Software Maintenance announcement of product is available until: discontinuance, (that is, end of life (EOL]) Passport Advantage The current release Software Maintenance is applicable to: The immediate previous release for twelve months after the general availability of the current release APAR Mailing Address: Tivoli Systems Inc. 11400 Burnet Road Austin, TX 78758 Attention: Product Development
IBM Operational Support Services Support Line: No
Product Web Site: A complete list of products, terminology definitions, and licensing documents are available at the following Web site:
For Passport Advantage and charges, contact your authorized IBM Business Partner. Additional information is also available at the Passport Advantage Web site:
Use Priority/Reference Code: LE001 Phone: 800-IBM-CALL Fax: 800-2IBM-FAX Internet: firstname.lastname@example.org Mail: IBM Atlanta Sales Center Dept. LE001 P.O. Box 2690 Atlanta, GA 30301-2690
You can also contact your local IBM Business Partner or IBM representative. To identify them, call 800-IBM-4YOU.
Note: Shipments will begin after the planned availability date.