IBM United States
Software Announcement 201-348
November 27, 2001

Tivoli Data Protection for WebSphere Application Server V1.1 Backs Up WebSphere Application Server Environments

 ENUS201-348.PDF (52KB)


At a Glance

Tivoli Data Protection for WebSphere Application Server Version 1.1 protects vital information in the WebSphere environment through its interfaces with the WebSphere administrative environment, as well as with Tivoli Storage Manager. Tivoli Data Protection for WebSphere Application Server lets you benefit from this integration in the key areas of:

  • Productivity — leverages WebSphere integrated tools, provides for system managed processes, and thus reduces administrative effort.
  • Reproducibility — enforces complete backup data for a consistent restore whenever necessary.
  • Minimum Outages — provides efficient backup and restore processes.
  • Investment Protection — through tight integration with Tivoli Storage Manager, extends existing resources and system management processes to the WebSphere environment.

For ordering, contact:

Your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).

Overview

Tivoli® Data Protection for WebSphere™ Application Server offers reproducible backup and restore of a WebSphere Application Server environment, including WebSphere administration database, configuration data, and deployed application program files. Changes to the WebSphere environment (such as the addition of applications) are automatically detected and included in the backup to help keep backup data up-to-date.

Tivoli Data Protection for WebSphere Application Server is an addition to the series of Tivoli Data Protection products such as R/3, Lotus® Domino™, Microsoft™ Exchange, Oracle, Microsoft SQL Server, and Informix. It uses the Tivoli Storage Manager Application Program Interface (API) to provide the online backup and restore of the WebSphere Application Server environment.

For optimum protection of vital data in a WebSphere environment, Tivoli Data Protection for WebSphere Application Server exploits the proven functions of Tivoli Storage Manager, such as reliability, high performance, media management, storage hierarchies, and policy driven data management.

Tivoli Data Protection for WebSphere Application Server offers important benefits to you:

  • Improves application availability
    • Online backup of complete environment avoids downtime
    • High performance backup/restore minimizes impact
  • Protects vital e-business infrastructure
    • Complete protection for WebSphere Application Server configuration
    • Single or multi-node environments
    • Currency with state-of-the-art technologies (storage devices, robotics, SAN)
  • Minimizes operating costs
    • Saves you from manual scripting
    • Allows scheduling of backups from a central point via Tivoli Storage Manager scheduler

Key Prerequisites

Refer to the Hardware and Software Requirements section.

Planned Availability Date

November 30, 2001

Description

Tivoli Data Protection for WebSphere Application Server is a production-oriented solution for backup and restore of a WebSphere Application Server environment, including the WebSphere administrative database, configuration data, and deployed application program files, which is compliant with and integrated in the WebSphere administrative environment.

Tivoli Data Protection for WebSphere Application Server performs backup and restore of all WebSphere Application Servers within a WebSphere administrative domain. This includes all deployed application program files, configuration information, and administrative data such as the WebSphere administrative database. It automatically adapts to environment changes as long as they are registered in the WebSphere administrative database.

One non-application-disruptive process controls the entire backup task of a WebSphere administrative domain with multiple WebSphere Application Servers. The control process resides on one single node called Tivoli Data Protection Master Node.

The inherent online backup capability of Tivoli Data Protection for WebSphere Application Server enables continuous application operation 24 hours a day, 7 days a week.

Key Functions

  • Backup Operation
    • Start Tivoli Data Protection for WebSphere Application Server via Tivoli Storage Manager scheduler, CRON, or command line on Tivoli Data Protection Master Node
      • Connects to WebSphere administrative server process
    • Connects to WebSphere administrative database
      • Backs up WebSphere administrative database
      • Reads administrative info and generates WebSphere Application Server configuration file (XML)
    • Determines from administrative information:
      • All WebSphere Application Servers for this administrative domain
      • All deployed application program files1 and their location (path) for each WebSphere Application Server
    • Connects to each WebSphere Application Server
      • Backs up all its deployed application program files
  • Restore Operation
    • Start Tivoli Data Protection for WebSphere Application Server via command line on Tivoli Data Protection Master Node
      • Select backup set to restore (Backup ID)
    • Connects to WebSphere administration server
      • Restore WebSphere administration server database
    • Connects to each WebSphere Application Server
      • Restores all its deployed application program files
    • Startup WebSphere administrative database and WebSphere administrative server
1
Deployed application program files are those files which:
  • Constitute WebSphere applications, such as jar/class files, associated program files, HTML files
  • and are registered in the WebSphere administrative server database

Accessibility by People with Disabilities

Tivoli Data Protection for WebSphere Application Server is 100% accessible via its command line interface.

Euro Currency

This program is not impacted by euro currency.

Product Positioning

Tivoli Data Protection for WebSphere Application Server is the data protection solution for customers who are planning to develop business vital Web applications using WebSphere as the deployment platform or are already running such an environment. Tivoli Data Protection for WebSphere Application Server, thereby, provides automated backup and restore of a WebSphere environment, including the configuration data database as well as the deployed application program files residing on a single or on multiple servers. It is developed for customers who have a strong need for high Web application availability and who, therefore, need an automated, high performance backup and restore solution.

Tivoli Data Protection for WebSphere Application Server takes advantage of Tivoli Storage Manager's best of breed scalability, server hierarchical storage management, media management, and powerful disaster recovery functions.

Tivoli Storage Manager is well positioned for customers who seek a market-leading, storage management solution that protects and manages mission-critical data spread across the entire enterprise. Working with Tivoli Storage Manager, Tivoli Data Protection for WebSphere Application Server provides consistent and reliable unattended online backup and recovery of WebSphere Application Servers.

Tivoli Data Protection for WebSphere Application Server Version 1.1 provides the following key features:

  • Production orientation
    • Compliant and integrated with WebSphere administrative environment
    • One non-application-disruptive process backs up all WebSphere Application Servers in a WebSphere administrative domain
    • One process restores a consistent backup level on all WebSphere Application Servers in a WebSphere administrative domain
    • Central scheduling through Tivoli Storage Manager scheduler
  • Complete backup of data
    • WebSphere administrative database with its configuration data
    • Deployed application program files (WebSphere applications) and configuration information
    • Automatic adaptation to environment changes (registered in WebSphere administrative database)
  • Single point of control
    • All infrastructure information is extracted from one single source, the WebSphere administrative database
    • One process controls the entire backup task of a WebSphere administrative domain with multiple WebSphere Application Servers
    • One single node, the Tivoli Data Protection Master node, hosts the control process

Reference Information

For information about Tivoli Storage Manager V4.1, refer to Software Announcement 200-245 , dated July 25, 2000.

Trademarks

 
WebSphere is a trademark of International Business Machines Corporation in the United States or other countries or both.
 
Microsoft is a trademark of Microsoft Corporation.
 
Tivoli is a registered trademark of International Business Machines Corporation or Tivoli Systems Inc. in the United States or other countries or both.
 
Domino is a trademark of Lotus Development Corporation and/or IBM Corporation.
 
Lotus is a registered trademark of Lotus Development Corporation and/or IBM Corporation.
 
Other company, product, and service names may be trademarks or service marks of others.

Education Support

Training is available for many Tivoli® products. Education is offered through IBM Education and Training, and through Tivoli Systems. Worldwide information about education offerings is available on the IBM Education and Training home page at:

For current information on Tivoli Systems education, call 512-436-8000, or visit the Tivoli Systems home page at:

Offering Information

Product information will be available on day of announcement through Offering Information (OITOOL) at:

Publications

The IBM Publications Center Portal:

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided, as well as payment options via credit card. Furthermore, a large number of publications are available online in various file formats, which can currently be downloaded free of charge.

Displayable Softcopy Publications: The Tivoli Data Protection for WebSphere™ Application Server publication in English is offered in displayable softcopy form. The files are shipped on the same CD-ROM as the basic machine-readable material.

This displayable manual can be used with the Adobe Acrobat Reader, or an HTML browser in any of the supported environments.

The Adobe Acrobat browser can be found at the Adobe Web site:

Terms and conditions for use of the machine-readable files are shipped with the files.

The Tivoli Data Protection for WebSphere Application Server publication is available in HTML and PDF formats on the Tivoli Web site at:

Technical Information

Specified Operating Environment

Hardware and Software Requirements

Hardware required for Windows NT® 4.0 and Windows® 2000:

  • An Intel-based 32-bit system with at least
    • 256 MB RAM
    • 30 MB free disk space

Hardware required for AIX®:

  • Any RS/6000® system with at least
    • 256 MB RAM
    • 60 MB free disk space

Tivoli Storage Manager Server:

  • Tivoli Storage Manager server V4.1, or later

Software required for database node:

  • AIX 4.3.2 or later, Windows NT 4.0 (SP5 or later), or Windows 2000 Server SP2®
  • DB2® UDB 7.x
  • Tivoli Storage Manager client API 4.1 or later

Software required for each WebSphere Application Server node:

  • AIX 4.3.2 or later, Windows NT 4.0 (SP5 or later), or Windows 2000 Server SP2
  • WebSphere Application Server 3.5 Standard Edition or Advanced Edition
  • Tivoli Storage Manager client API 4.1 or later

Performance Considerations: Tivoli Data Protection for WebSphere Application Server performance will vary depending upon a customer's particular network configuration and customization.

Planning Information

Packaging

Tivoli Data Protection for WebSphere Application Server is distributed with:

  • International Program License Agreement (Z125-3301)
  • License Information document (LC23-4474)
  • A CD-ROM (LK3T-8073) containing the machine-readable code and a softcopy of the Tivoli Data Protection for WebSphere Application Server Installation and User's Guide

Security, Auditability, and Control

Tivoli Data Protection for WebSphere Application Server uses the security and auditability features of the operating system software.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.

Ordering Information

New Licensees: Orders for new licenses will be accepted now.

Shipment will begin on the planned availability date.

Ordering Information for 5698-DPW

To order a basic license, specify the program number, feature number 9001 for asset registration, and the feature number of the desired distribution medium. Also, specify the one-time charge (OTC) feature number from the tables below in the quantity desired (maximum quantity of 250).

The quantity of Tivoli Management Points is based on servers.

Use the following table to order the program products listed below.

                                             TMPs
Product             Product
Number              Name                     Qty 1            Qty 250
 
5698-DPW            Tivoli Data              2563             2564
                     Protection
                     for WebSphere
                     Application
                     Server

Tivoli Systems Support

Although the first year of support is included in the product price, a no-charge order must be placed using program number 5698-SPT specifying feature number 9001 for asset registration and the appropriate First Year Standard Support — No-Charge feature number. This 5698-SPT order establishes entitlement records worldwide. If a 5698-SPT order is not placed, the customer will not be entitled to support even during the first year of a license.

Before the end of the first 12 months support period, customers will be notified of their support renewal options. Unless the customer notifies IBM/Tivoli to discontinue or alter the level of support currently being received, support will automatically be renewed for annual billing at the same level as selected in the first year. Once the subsequent year support feature numbers are in place, renewals are automatic and billed annually unless support is cancelled by the customer.

Tivoli Systems offers a variety of support options in response to diverse customer requirements. The table below summarizes these offerings.

                                                Standard-
Support Categories                  Standard    24          Select
 
Support Coverage via                Normal      24 x 7      24 x 7
 Web, Phone, and Fax                Bus Hrs
 
Web Support Tools                   Yes         Yes         Yes
 (TIPS, FAQs, White
 Papers, Tools, Patch
 Downloads)
 
Maintenance and                     Yes         Yes         Yes
 Upgrades
 
Support News                        Yes         Yes         Yes
 
Escalation Process                  Yes         Yes         Yes
 
Initial "Tivoli                     No          No          Yes
 Select" Support
 Review (one
 customer location
 and one review
 per contract)
 
Heightened
 Responsiveness
 Severity 1 -- 1 hour               No          No          Yes
 Severity 2 -- 2 hour               No          No          Yes
 Severity 3 -- 2 hour               No          No          Yes
 Severity 4 -- 2 hour               No          No          Yes
 
Fast Path to                        No          No          Yes
 "Tivoli Select"
 Level 2 Engineer
 
Heightened Resolution               No          No          Yes
 Priority
 
Proactive Tivoli                    No          No          Yes
 Management
 Notification
 
On-site When Required               No          No          Yes
 (two trips per year
 not to exceed six
 days in total)
 
"Tivoli Select"                     No          No          Quarterly
 Support Review
 and Recommendations
 (customer to
 identify single
 point of control
 site)
 
Minimum of 40,000                   No          No          Yes
 Renewable Tivoli
 Management Points
 Required in
 Aggregate
  1. Tivoli Standard Support

    This offering provides:

    • Technical support via Web, telephone, and fax during normal IBM/Tivoli business hours Monday through Friday, except local holidays
    • Corrections (PTFs) or patches that fix substantial deviations of unmodified Tivoli products from the then-current code, publications, and/or informal documentation (that is, release notes and memos)
    • Software product updates that are improvements, extensions, or other changes which IBM/Tivoli, at its discretion, deems to be reasonable
    • Customer Self-Help Options available via Web 24 x 7 including:
      • Support Procedures — maintenance renewal information and registration for access to support
      • Product-Specific Support Pages
      • Technical Documentation — including FAQs, Quick Solution Hints and Tips, Product Certification Information, Release Notes, Installation Guides, Redbooks™, White Papers, and Fix READMEs
      • Knowledge Base — search engine providing answers to many technical questions; databases include APARs, FAQs, and Fix READMEs
      • Education and Training
      • Support Services — Databases allowing customers to download code fixes and report or update problems
      • Links to Support Contacts — providing the Tivoli Support phone number nearest the customer
  2. Tivoli Standard-24

    This offering provides:

    • All components offered in Tivoli Standard Support
    • In addition, Tivoli Standard-24 Support provides enhanced features including:
      • Technical support via Web, telephone, and fax, 24 x 7 including holidays
      • Off-shift and holiday support provided on Severity 1 issues only
  3. Tivoli Select

    This offering provides:

    • All components offered in Tivoli Standard-24 Support
    • In addition, Tivoli Select provides enhanced features including:
      • Initial Tivoli Select support review
      • Heightened responsiveness
        Severity 1 — 1 hour
        Severity 2 — 2 hours
        Severity 3 — 2 hours
        Severity 4 — 2 hours
    • Fast path to Tivoli Select Level-2 Engineers
    • Heightened Resolution Priority
    • Proactive Tivoli Management Notification
    • Customer Initiated On-Site Support available up to twice per contract period
    • Tivoli Select Support review and recommendations
    • Support provided in English only

    A minimum purchase/installation of 40,000 renewable points of Tivoli products in aggregate is required to acquire this support option.

Support Upgrade

During the first year of a license, the customer may upgrade to the Tivoli Standard-24 or Tivoli Select Support option by ordering the applicable OTC feature number from the table below. The OTC feature numbers may be specified on the initial order or later via an MES during the first year only. Ordering this OTC feature will not result in an extension of the no charge support period.

In subsequent years, if a customer wants to upgrade to the Tivoli Standard-24 or Tivoli Select Support option, an MES order must be entered to discontinue the existing support option feature number and to add the feature number for the desired options. After an MES order is entered, the support will be renewed and billed annually at that support level unless support is cancelled by the customer.

5698-SPT — First-Year Support Options

Use the following table to order support (5698-SPT) for the program products listed below.

                                                             Upgrade
                                                  Upgrade    from
                                      Upgrade     from       1st Year
                                      from        1st Year   Std-24
                                      1st Year    to         to
                           1st Year   to Std-24   Select     Select
Support    Support         Support    Support     Support    Support
for        for             NC         OTC         OTC        OTC
Program    Program         Feature    Feature     Feature    Feature
Number     Name            Number     Number      Number     Number
 
5698-DPW   Tivoli Data
            Protection
            for WebSphere
            Application
            Server
           Qty of 1        2565       2567        2568       2569
           Qty of 250      2566       2570        2571       2572

5698-SPT — Subsequent Year Options

Use the following table to order support (5698-SPT) for the program products listed below.

                                 Standard       Std-24        Select
                                 Support        Support       Support
Support    Support               Annual         Annual        Annual
for        for                   Charge         Charge        Charge
Program    Program               Feature        Feature       Feature
Number     Name                  Number         Number        Number
 
5698-DPW   Tivoli Data
            Protection
            for WebSphere
            Application
            Server
           Qty of 1              2573           2574          2575
           Qty of 250            2576           2577          2578

The Standard Support option, Standard-24 Support option, and Select Support option are not transferable among the Tivoli Enterprise products. If support is desired, support option feature numbers must be ordered for each licensed product. The quantity of the billable feature numbers for support must be equal to the quantity of TMPs for a licensed product.

Ordering Information for Passport Advantage (PA)

To order a media pack or a documentation pack for PA, specify the applicable part number in the desired quantity from the following table.

For Tivoli Data Protection for WebSphere Application Server, the following will be available November 30, 2001:

                                                              Part
Description                                                   Number
 
Tivoli Data Protection                                        BJ02DIE
 for WebSphere Application
 Server V1.1 Media Pack

The quantity of the PA part numbers in the following table is based on the number of required TMPs. To order for PA, specify the desired part number and quantity.

                                                              Part
Description                                                   Number
 
Tivoli Data Protection for                                    D50T3LL
 WebSphere Application
 Server License and
 Software Maintenance to
 1st Anniversary
 
Tivoli Data Protection for                                    D50T4LL
 WebSphere Application
 Server License and
 Software Maintenance to
 2nd Anniversary
 
Tivoli Data Protection for                                    E006TLL
 WebSphere Application
 Server Software
 Maintenance Renewal to
 Anniversary Date
 
Tivoli Data Protection for                                    D50T6LL
 WebSphere Application
 Server Software
 Maintenance after License
 to Anniversary Date
PA Software Maintenance

Software Maintenance (called Support for Tivoli products outside of PA) is included with each product authorization acquired under PA.

Software Maintenance provides an easy and effective way by which you have access, during the coverage period, to eligible new versions and releases, and to remote technical support for your covered products.

The technical support included in Software Maintenance provides remote support during normal business hours in your country or location as well as access to escalation management 24 hours a day, 7 days a week, for mission-critical (Severity 1) problems.

With Software Maintenance, you receive the following technical support benefits:

  • Telephone access and/or electronic access via the Web to an IBM Customer Support Center.
  • Support for routine, short duration installation and usage ("how-to") questions and code-related problems.
  • Support during normal country business hours, namely prime shift hours, Monday through Friday, excluding national or statutory holidays.
  • Support for mission-critical (Severity 1) problems during non-prime shift hours, namely all hours outside normal country business hours including national and/or statutory holidays.
  • Two hour response time objective during prime shift for voice and electronic submission. The response objective for critical/emergency problems during offshift is also two hours.
  • Access to hints, tips, and frequently asked questions.
  • Access to escalation management 24 hours a day, 7 days a week.
  • Open Authorized Technical Caller list to submit problems to IBM Support Centers on your behalf. Open to any number of technical specialists within your IS organization. Each caller must be registered through the IBM problem submission Web site in order to submit problems. Problem submission is handled by the Site Technical Contact as listed on the PA enrollment form.
  • eCare for Software is an initiative designed to enhance your electronic support experience by providing the following advantages:
    • Single view of IBM distributed software that includes easy/integrated access to the following information and functions:
      • Marketing
      • Technical
      • Developer
      • Business Partner
      • IBM Services
      • Downloads
      • www.ibm.com/software/support
    • Comprehensive electronic (via the Web) self-help capabilities available 24 hours a day, 7 days a week
    • Advanced search capabilities
    • A single interface to the IBM problem submission/management system for IBM distributed software

PA allows you to have a common anniversary date for Software Maintenance renewals, simplifying management and budgeting for eligible new versions and releases, (and for related technical support) for your covered products. The anniversary date, established at the start of your PA Agreement, recurs on an annual basis while your PA Agreement remains in effect. However, regardless of when Software Maintenance is acquired, the coverage period for Software Maintenance is always up to the anniversary date specified in the acquisition.

Software Maintenance renewals offer you favorable pricing to continue your coverage without interruption.

Refer to the IBM International PA Agreement and to the IBM Software Maintenance Handbook for specific terms relating to, and a more complete description of, technical support provided through Software Maintenance.

Note: The Tivoli Select Support offering is not available under PA. Contact your IBM or Tivoli service representative for information on separately available service offerings.

Basic Machine-Readable Material: The following media features for Tivoli Data Protection for WebSphere Application Server (5698-DPW) will be available November 30, 2001:

Program                           Feature         Distribution
Number           Language         Number          Medium
 
5698-DPW         English          5809            CD-ROM

Customization Options: Select the appropriate feature numbers to customize your order with delivery options desired. These features can be specified on the initial or MES orders.

Example: If publications are not desired for the initial order, specify feature number 3470 to ship media only. For future updates, specify feature number 3480 to ship media updates only. If, in the future, publication updates are required, order an MES to remove feature number 3480; then, the publications will ship with the next release of the program.

                                                    Feature
Description                                         Number
 
Initial Shipments
 
Serial Number Only (suppresses shipment             3444
 of media and documentation)
 
Ship Media Only (suppresses initial                 3470
 shipment of documentation)
 
Ship Documentation Only (suppresses                 3471
 initial shipment of media)
 
Update Shipments
 
Ship Media Updates Only (suppresses                 3480
 update shipment of documentation)
 
Ship Documentation Only (suppresses                 3481
 update shipment of media)
 
Suppress Updates (suppresses update                 3482
 shipment of media and documentation)
 
Expedite Shipments
 
Local IBM Office Expedite                           3445
 (for IBM use only)
 
Customer Expedite Process Charge                    3446
 ($30 charge for each product)

Expedite shipments will be processed to receive 72-hour delivery from the time IBM Software Delivery and Fulfillment (SDF) receives the order. SDF will then ship the order via overnight air transportation.

Terms and Conditions

Agreement

For orders under 5698-DPW: IBM International Program License Agreement (IPLA), IBM International Agreement for Acquisition of Programs and Support (IIAAPS) and the IBM Attachment for Support, IBM Agreement for Acquisition of Support (IAAS), IBM Addendum for Support for Tivoli Systems Products under Value-Based Pricing, and an Order Form.

For orders under PA: IBM IPLA, IBM International PA Agreement (PAA), and an IBM International PA Enrollment Form.

Transferable: Yes, except for programs acquired at a discount or allowance

Limited Warranty Applies: Yes

Guarantee: 30 days

Usage Restriction: Yes. Usage is limited to the quantity of TMPs acquired for a OTC.

Volume Offering (IVO): No

Upgrade Protection Applies: Covered as long as Tivoli Support or PA Software Maintenance is in effect.

Educational Allowance Available: Yes, to qualified education institution customers

Percentage: 15%

Licensed Program Materials Availability

  • Restricted Materials of IBM: None
  • Non-Restricted Source Materials: None
  • Object Code Only (OCO): All

Maintenance Applies

  • Software Maintenance under PA: Yes
  • Support for Tivoli products: Yes

Complementary Introductory Support: Not available

Tivoli Support and PA Software Maintenance

Support Center                Yes
 applies:                      Access is available through the
                               IBM Support Center,
                               800-237-5511
 
 
Availability of               The first year of Tivoli Support is
 Tivoli Support:               available at no additional charge.
                              The first year starts when the
                               product is shipped to the customer.
                              Subsequent years of Tivoli Support
                               are available for a fee as part of
                               the IAAS, IIAAPS, or any equivalent
                               agreement.
 
Availability of               PA Software Maintenance is provided
 PA Software                   at no additional charge for each
 Maintenance:                  eligible program acquired during
                               the initial term.
 
                              PA Software Maintenance is provided
                               at an additional charge for all
                               eligible programs in the second and
                               subsequent terms.
 
Tivoli Support                Twelve months after announcement
 and PA                        of product discontinuance,
 Software                      (that is, end of life (EOL))
 Maintenance
 are available
 until:
 
Tivoli Support                The current release
 and PA                       The immediate previous release
 Software                      for twelve months after the
 Maintenance                   general availability of the
 are applicable                current release
 to:
 
APAR Mailing                  Tivoli Systems Inc.
 Address:                     11400 Burnet Road
                              Austin, TX  78758
                              U.S.A.
                              Attention:  Product Development

IBM Operational Support Services — Support Line: No

Product Web Site: A complete list of products, terminology definitions, and licensing documents are available at the following Web site:

Prices

The prices provided in this announcement are suggested retail prices for the U.S. only and are provided for your information only. Dealer prices may vary, and prices may also vary by country. Prices are subject to change without notice. For additional information and current prices, contact your local IBM representative.

                                          TMPs
Product                Product
Name                   Number          Qty 1  Charge  Qty 250  Charge
 
Tivoli Data            5698-DPW        2563   $31     2564     $7,750
 Protection
 for WebSphere
 Application
 Server

5698-SPT — First-Year Support Options

                                        Upgrade         Upgrade
                        Upgrade         from            from
                        from            1st Year        Std-24
                        1st Year        to              to
                        to Std-24       Select          Select
Support   Support       Support         Support         Support
for       for           OTC             OTC             OTC
Program   Program       Feature         Feature         Feature
Number    Name          Number    OTC   Number    OTC   Number   OTC
 
5698-DPW  Tivoli Data
           Protection
           for WebSphere
           Application
           Server
          Qty 1         2567      $  2  2568      $  4  2569     $  2
          Qty 250       2570       375  2571       875  2572      500

5698-SPT — Subsequent Year Support Options

                        Standard        Std-24         Select
                        Support         Support        Support
Support  Support        Annual          Annual         Annual
for      for            Charge          Charge         Charge
Program  Program        Feature  Annual Feature Annual Feature Annual
Number   Name           Number   Charge Number  Charge Number  Charge
 
5698-DPW Tivoli Data
          Protection
          for WebSphere
          Application
          Server
         Qty 1          2573     $    5 2574    $    6 2575    $    8
         Qty 250        2576      1,125 2577     1,500 2578     2,000

The Standard Support option, Standard-24 Support option, and Select Support option are not transferable among the Tivoli Enterprise products. If support is desired, support option feature numbers must be ordered for each licensed product. The quantity of the billable feature numbers for support must be equal to the quantity of TMPs for a licensed product.

PA

For PA and charges, contact your IBM representative or your authorized IBM Business Partner. For additional information about the PA offering, visit the following Web site:

Customer Financing: IBM Global Financing offers attractive financing to credit-qualified commercial and government customers and Business Partners in more than 40 countries around the world. IBM Global Financing is provided by the IBM Credit Corporation in the United States. Offerings, rates, terms, and availability may vary by country. Contact your local IBM Global Financing organization. Country organizations are listed on the Web at:

Order Now

 Use Priority/Reference Code: YE001
 
 Phone:     800-IBM-CALL
 Fax:       800-2IBM-FAX
 Internet:  ibm_direct@vnet.ibm.com
 Mail:      IBM Atlanta Sales Center
            Dept. YE001
            P.O. Box 2690
            Atlanta, GA  30301-2690

You can also contact your local IBM Business Partner or IBM representative. To identify them, call 800-IBM-4YOU.

Note: Shipments will begin after the planned availability date.

Trademarks

 
WebSphere and Redbooks are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
AIX, RS/6000, SP2, and DB2 are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Windows NT and Windows are registered trademarks of Microsoft Corporation.
 
Tivoli is a registered trademark of International Business Machines Corporation or Tivoli Systems Inc. in the United States or other countries or both.
 
Other company, product, and service names may be trademarks or service marks of others.