IBM United States
Software Announcement 201-304
October 23, 2001
Tivoli Manager for MQSeries Integrator Version 1 Release 1
At a Glance
Tivoli Manager for MQSeries Integrator focuses on the MQSI Configuration Manager, brokers, and the User Name Server Components. Tivoli Manager for MQSeries Integrator can make it easier for you to manage MQSeries Integrator installations by providing the following features:
For ordering, contact:
Your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).
Tivoli® Manager for MQSeries® Integrator provides a comprehensive systems management solution for users of IBM's MQSeries Integrator application integration software. By monitoring and managing the MQSeries Integrator infrastructure, Tivoli Manager for MQSeries Integrator enhances a customer's business-to-business performance. It helps ensure high availability and rapid response times by monitoring MQSeries Integrator message brokers and message flows.
Tivoli Manager for MQSeries Integrator is a management solution that manages MQSeries Integrator as a component of overall business systems, linking the management to databases, applications, and other middleware products that span widely distributed environments.
Key features of Version 1 Release 1 (V1R1) include:
For a detailed list of prerequisites, refer to the Software Requirements section of this announcement.
Tivoli Manager for MQSeries Integrator enables you to manage MQSeries Integrator installations by providing the following features:
Tivoli Manager for MQSeries Integrator provides monitors to periodically check the status of your MQSeries Integrator components. MQSeries Integrator components can be fully up, partially up, down, or unknown. The monitors automatically update Tivoli desktop icons with the current component state. Using these monitors, you can change the triggering thresholds and the actions to be taken at the different thresholds.
To help ensure that you are managing all MQSeries Integrator components, Tivoli Manager for MQSeries Integrator provides a discover task that finds existing MQSeries Integrator brokers, Configuration Managers, and User Name Servers. As the discover task finds new MQSeries Integrator components, it automatically adds them to your Tivoli configuration.
MQSeries Integrator components report operational changes into their
local logs. Tivoli Manager for MQSeries Integrator provides event
adapter functions to extract and report MQSeries Integrator events from
these logs and report them to Tivoli. These events can be viewed on the
Tivoli event console, and rules can be written to automatically take
action based on these events.
Tivoli Manager for MQSeries Integrator provides tasks that you can use to change your MQSeries Integrator component configuration. You can use these tasks to create new MQSeries Integrator components, change startup options for the Manager for MQSeries Integrator components, and delete MQSeries Integrator components. As you add and delete MQSeries Integrator components, you can organize them in your Tivoli server to reflect your MQSeries Integrator broker domain configurations.
MQSeries Integrator brokers manage the MQSeries Integrator processing resources of execution groups and message flows. When configuration changes are made to these processing resources, MQSeries Integrator reports the changes through a publication facility. Tivoli Manager for MQSeries Integrator provides an event adapter to receive notifications of these configuration changes and to report them as Tivoli events. These configuration events can be viewed on the Tivoli event console, and rules can be written to take action automatically, based on these events.
In addition to MQSeries Integrator configuration management, the Tivoli
servers must be configured to run Tivoli Manager for MQSeries Integrator
functions. Tivoli Manager for MQSeries Integrator provides tasks that
assist in this configuration. There are tasks to configure the Tivoli
event server, Tivoli event consoles, Tivoli logfile adapters, and Tivoli
Manager for MQSeries Integrator event adapters. There are tasks to
install the Manager for MQSeries Integrator event adapter, MQSeries
Integrator node, and support services.
Tivoli Manager for MQSeries Integrator provides a set of monitors and an
MQSeries Integrator node which, when properly configured, enables you to
measure and report on MQSeries Integrator message flow performance. The
Tivoli MQSeries Integrator node is installed and included in message
flows using the MQSeries Integrator Control Center. Once included in a
message flow, the Tivoli MQSeries Integrator node collects information
that can be reported to Tivoli using the Tivoli Manager for MQSeries
Integrator performance monitors. Using these tools, you can measure
message rates through message flows and end-to-end processing time
through message flows.
Tivoli Manager for MQSeries Integrator provides tasks that enable you to manage your MQSeries Integrator components daily. These tasks start and stop your MQSeries Integrator components and resources, check on the status of your MQSeries Integrator components, retrieve information about your MQSeries Integrator component environment, set MQSeries Integrator tracing options, and retrieve MQSeries Integrator trace files.
MQSeries Integrator components use MQSeries queues and queue managers to perform their processing. Tivoli Manager for MQSeries Integrator integrates with the Tivoli Manager for MQSeries when queue management actions are required.
Tivoli Manager for MQSeries Integrator provides event rules to manage the information presented on your event console. These rules remove duplicate events, remove harmless events, and correlate events to close events that are no longer relevant. You can extend these rules to provide processing unique to your installation.
The Tivoli Manager for MQSeries Integrator event reporting functions support standard Tivoli event filtering. You can use these filtering tools to reduce the number of events sent to your event server.
Tivoli Manager for MQSeries Integrator uses Tivoli authorization roles to
control access to the provided tasks. Using these facilities, you can
delegate Tivoli Manager for MQSeries Integrator management
responsibilities to the appropriate Tivoli administrators in your
Accessibility by People with Disabilities
The following feature supports use by people with disabilities:
This program is not impacted by euro currency.
Tivoli Manager for MQSeries Integrator provides a complete systems management solution for users of IBM's MQSeries Integrator application integration software. By monitoring and managing the MQSeries Integrator infrastructure, Tivoli's Manager for MQSeries Integrator helps optimize availability and response time. Tivoli Manager for MQSeries Integrator is a management solution that manages MQSeries Integrator as a component of overall business systems, linking the management to databases, applications and other middleware products such as WebSphere and MQSeries.
Product information will be available on day of announcement through Offering Information (OITOOL) at:
The following publications can be ordered after planned availability. Planned availability is November 2, 2001, for U.S. English publications and December 7, 2001, for translated publications. To order, contact your IBM representative.
The Users Guide is provided in soft copy form only.
Order Title Number Tivoli(R) Manager for MQSeries(R) U.S. English Integrator Users Guide GC32-0722 Tivoli Manager for MQSeries U.S. English Integrator Release Notes(TM) GI11-0848
The Publication Notification System (PNS) is available by order number/product number. Customers currently subscribing to PNS will automatically receive notifications by e-mail. Customers who wish to subscribe, can visit the IBM Publications Center Portal:
The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided, as well as payment options via credit card. Furthermore, a large number of publications are available online in various file formats, which can currently be downloaded free of charge.
Note that PNS subscribers most often order their publications via the Publication Center.
Displayable Softcopy Publications: Tivoli Manager for MQSeries Integrator publications are available in displayable softcopy form. The displayable manuals are part of the basic machine-readable material. The files are shipped on the same media type as the basic machine-readable material CD-ROM.
These displayable manuals are provided in PDF and HTML format. Terms and conditions for use of the machine-readable files are shipped with the files.
Softcopy publications are available on the following Internet Web site:
Specified Operating Environment
Tivoli Manager for MQSeries Integrator supports the following platforms:
Tivoli Manager Supports IBM for MQSeries MQSeries Integrator Integrator Platform 1.1.0 runs on running on AIX(R) AIX 4.3.x AIX 4.3.3 HP-UX HP-UX 10.20 HP-UX 11.00 HP-UX 11.00 Sun Solaris Sun Solaris 7 Sun Solaris 7 Sun Solaris 8 Windows NT(R) Windows(R) NT 4.0 Windows NT 4.0 with Service with Service Pack 6A Pack 6A Windows 2000 Windows 2000 Windows 2000 Professional Professional Edition Edition
Required Tivoli products:
Optional Tivoli Products:
Tivoli Manager for MQSeries Integrator is distributed with:
Security, Auditability, and Control
Tivoli Manager for MQSeries Integrator uses the security and auditability features of the operating system software and the Tivoli Management Framework.
The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
Ordering Information for 5698-MMI
Ordering information for 5698-MMI will continue for a limited time to allow migration to the Passport Advantage offering.
To order a basic license, specify the program number, feature number 9001 for asset registration, and the feature number of the desired distribution medium. Also, specify the one-time charge feature number from the tables below in the quantity desired (maximum quantity of 250).
The quantity of Tivoli Management Points is based on servers.
Use the following table to order the program products listed below.
Tivoli Management Points
Product Number Product Name Qty 1 Qty 250 5698-MMI Tivoli Manager for 2,531 2,532 MQSeries Integrator
Tivoli Systems Support
Although the first year of support is included in the product price, a no-charge order must be placed using program number 5698-SPT specifying feature number 9001 for asset registration and the appropriate First Year Standard Support No Charge feature number. This 5698-SPT order establishes entitlement records worldwide. If a 5698-SPT order is not placed, the customer will not be entitled to support even during the first year of a license.
Before the end of the first 12 months support period, customers will be notified of their support renewal options. Unless the customer notifies IBM/Tivoli to discontinue or alter the level of support currently being received, support will automatically be renewed for annual billing at the same level as selected in the first year. Once the subsequent year support feature numbers are in place, renewals are automatic and billed annually unless support is cancelled by the customer.
Tivoli Systems offers a variety of support options in response to diverse customer requirements. The table below summarize these offerings.
Standard- Support Categories Standard 24 Select Support Coverage via Normal 24 x 7 24 x 7 Web, Phone, Fax and Bus Hrs E-Mail Web Support Tools Yes Yes Yes (TIPS, FAQs, White Papers, Tools, Patch Downloads) Maintenance and Yes Yes Yes Upgrades Support News Yes Yes Yes Escalation Process Yes Yes Yes Initial "Tivoli No No Yes Select" Support Review (one customer location and one review per contract) Heightened Responsiveness Severity 1 -- No No Yes 1 hour Severity 2 -- No No Yes 2 hour Severity 3 -- No No Yes 4 hour Severity 4 -- No No Yes 4 hour Fast Path to No No Yes "Tivoli Select" Level 2 Engineer Heightened No No Yes Resolution Priority Proactive Tivoli No No Yes Management Notification On-site When No No Yes Required (two trips per year not to exceed six days in total) "Tivoli Select" No No Quarterly Support Review and Recommendations (customer to identify single point of control site) Standard- Support Categories Standard 24 Select Minimum of 40,000 No No Yes Renewable Tivoli Management Points Required in Aggregate
During the first year of a license, the customer may upgrade to the Tivoli Standard-24 or Tivoli Select Support option by ordering the applicable one-time charge (OTC) feature number from the table below. The OTC feature numbers may be specified on the initial order or later via an MES during the first year only. Ordering this OTC feature will not result in an extension of the no-charge (NC) support period.
In subsequent years, if a customer wants to upgrade to the Tivoli
Standard-24 or Tivoli Select Support option, an MES order must be entered
to discontinue the existing support option feature number and to add the
feature number for the desired options After an MES order is entered,
the support will be renewed and billed annually at that support level
unless support is cancelled by the customer.
5698-SPT First-Year Support Options
Use the following table to order support (5698-SPT) for the program products listed below.
Upgrade Upgrade Upgrade from from from 1st Year 1st Year 1st Year Std-24 to to to 1st Year Std-24 Select Select Support Support Support Support Support for NC OTC OTC OTC Program Support for Feature Feature Feature Feature Number Program Name Number Number Number Number 5698-MMI Tivoli Manager for MQSeries Integrator Qty of 1 2545 2533 2534 2535 Qty of 250 2546 2536 2537 2538
5698-SPT Subsequent Year Options
Use the following table to order support (5698-SPT) for the program products listed below.
Standard Std-24 Select Support Support Support Support Annual Annual Annual for Charge Charge Charge Program Feature Feature Feature Number Support for Program Name Number Number Number 5698-MMI Tivoli Manager for MQSeries Integrator Qty of 1 2539 2540 2541 Qty of 250 2542 2543 2544
The Standard Support option, Standard-24 Support option, and Select Support option are not transferable among the Tivoli Enterprise products. If support is desired, support option feature numbers must be ordered for each licensed product. The quantity of the billable feature numbers for support must be equal to the quantity of Tivoli Management Points for a licensed product.
Ordering Information for Passport Advantage
To order a media pack or a documentation pack for Passport Advantage, specify the applicable part number in the desired quantity from the following table:
Part Description Number Tivoli Manager for MQSeries Integrator BJ00MML Media Pack Multilingual Tivoli Manager for MQSeries Integrator BJ00NIE Doc Pack International English Tivoli Manager for MQSeries Integrator BJ00NBP Doc Pack Brazilian Portuguese Tivoli Manager for MQSeries Integrator BJ00NES Doc Pack Spanish Tivoli Manager for MQSeries Integrator BJ00NFR Doc Pack French
The quantity of the Passport Advantage part numbers in the following table is based on the number of required Tivoli Management Points. To order for Passport Advantage, specify the desired part number and quantity.
Part Description Number Tivoli Manager for MQSeries D50L9LL Integrator License and Software Maintenance 1st Anniversary Tivoli Manager for MQSeries D50LALL Integrator License and Software Maintenance 2nd Anniversary Tivoli Manager for MQSeries E004YLL Integrator Software Maintenance Renewal to Anniversary Date Tivoli Manager for MQSeries D50LBLL Integrator Software Maintenance after License to Anniversary
Passport Advantage Software Maintenance
Software Maintenance (called Support for Tivoli products outside of Passport Advantage) is included with each product authorization acquired under Passport Advantage.
Software Maintenance provides an easy and effective way for access, during the coverage period, to eligible new versions and releases and to remote technical support for your covered products.
The technical support included in Software Maintenance provides remote support during normal business hours in your country or location as well as access to escalation management 24 hours a day, 7 days a week, for mission critical (Severity-1) problems.
With Software Maintenance, you receive the following technical support benefits:
Passport Advantage allows you to have a common anniversary date for Software Maintenance renewals, simplifying management and budgeting for eligible new versions and releases, (and related technical support) for your covered products. The anniversary date, established at the start of your Passport Advantage Agreement, recurs on an annual basis while your Passport Advantage Agreement remains in effect. However, regardless of when Software Maintenance is acquired, the coverage period for Software Maintenance continues until the anniversary date specified in the acquisition.
Software Maintenance renewals offer you favorable pricing to continue your coverage without interruption.
Refer to the IBM International Passport Advantage Agreement and to the IBM Software Maintenance Handbook for specific terms relating to, and a more complete description of, technical support provided through Software Maintenance.
Note: The Tivoli Select Support offering is not available under Passport Advantage. Contact your IBM or Tivoli service representative for information on separately available service offerings.
Feature Distribution Language Number Medium English 5809 CD-ROM
Example: If publications are not desired for the initial order, specify feature number 3470 to ship media only. For future updates, specify feature number 3480 to ship media updates only. If you require future publication updates, order an MES to remove feature number 3480; then, the publications will ship with the next release of the program.
Feature Description Number Initial Shipments Serial Number Only (suppresses shipment 3444 of media and documentation) Ship Media Only (suppresses initial 3470 shipment of documentation) Ship Documentation Only (suppresses 3471 initial shipment of media) Update Shipments Ship Media Updates Only (suppresses 3480 update shipment of documentation) Ship Documentation Only (suppresses 3481 update shipment of media) Suppress Updates (suppresses update 3482 shipment of media and documentation) Expedite Shipments Local IBM Office Expedite 3445 (for IBM use only) Customer Expedite Process Charge 3446 ($30 charge for each product)
Expedite shipments will be processed to receive 72-hour delivery from the time IBM Software Delivery and Fulfillment (SDF) receives the order. SDF will then ship the order via overnight air transportation.
Terms and Conditions
For a limited time during the migration period to Passport Advantage, customers may acquire eligible Programs and Tivoli Support under agreements outside of Passport Advantage.
These are the terms and conditions for Tivoli Value-Based Pricing and IBM Passport Advantage:
For orders under 5698-MMI:
IBM International Program License Agreement (IPLA), IBM International Agreement for Acquisition of Programs and Support (IIAAPS) and the IBM Attachment for Support, IBM Agreement for Acquisition of Support (IAAS), IBM Addendum for Support for Tivoli Systems Products under Value-Based Pricing, and an Order Form.
For orders under Passport Advantage:
IBM International Program License Agreement (IPLA),IBM International Passport Advantage Agreement (PPA), and an IBM International Passport Advantage Enrollment Form.
Support Center applies: Yes Access is available through the IBM Support Center at 800-237-5511. Availability of The first year of Tivoli Tivoli Support: Support is available at no additional charge. The first year starts when the product is shipped to the customer. Subsequent years of Tivoli Support are available for a fee as part of the IAAS, IIAAPS, or any equivalent agreement. Availability of Passport Passport Advantage Software Advantage Software Maintenance is provided at no Maintenance: additional charge for each eligible program acquired during the initial term Passport Advantage Software Maintenance is provided at an additional charge for all eligible programs in the second and subsequent terms. Tivoli Support and Twelve months after Passport Advantage announcement of product Software Maintenance discontinuance, (that is, are available until: End of Life (EOL)). Tivoli Support and The current release. Passport Advantage Software Maintenance The immediate previous are applicable to: release level for 12 months after the general availability of the current release. APAR Mailing Address: Tivoli Systems Inc. 11400 Burnet Road Austin, TX 78758 Attention: Product Development
Use Priority/Reference Code: YE001 Phone: 800-IBM-CALL Fax: 800-2IBM-FAX Internet: email@example.com Mail: IBM Atlanta Sales Center Dept. YE001 P.O. Box 2690 Atlanta, GA 30301-2690
You can also contact your local IBM Business Partner or IBM representative. To identify them, call 800-IBM-4YOU.
Note: Shipments will begin after the planned availability date.