IBM United States
Software Announcement 201-222
July 31, 2001

Tivoli Information Management for z/OS: Integrated Database for Managing your Problems, Changes, Assets, and Configurations

 ENUS201-222.PDF (31KB)

(Corrected on August 1, 2001)

The statement regarding end of support was corrected.

At a Glance

Tivoli Information Management for z/OS V7.1 is an integrated product that delivers capabilities for problem, change, and configuration management.

This software provides the following benefits:

  • Reduces the skill sets required to build and maintain customized applications
  • Helps lower training costs and reduce administrative complexity through integration with Tivoli and other vendor products
  • Helps reduce costs through the elimination of charges by user "seats" or by specific functions
  • Improves problem resolution with full text searching
  • Improves performance through the use of OS/390 system services in Parallel Sysplex environments.
  • Allows easy access to information from remote locations with a Web browser interface

For ordering, contact:

Your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: LE001).

Overview

Tivoli® Service Desk for OS/390® (5698-SD9) is being renamed Tivoli Information Management for z/OS.

The renamed Tivoli Information Management for z/OS V7.1 continues the tradition of IBM/Tivoli by providing quality solutions to improve customer systems management processes. Building upon the Java™ GUI Desktop introduced in the previous version, the following enhancements have been made to enable extended processing capabilities from this exciting new user interface:

  • Improves performance through the use of z/OS or OS/390 system services in Parallel Sysplex® environments
  • Simplifies worldwide use with Universal Time Support
  • Extends e-mail interfaces to include distributed mail server gateways
  • Improves problem resolution with full text searching and access to "solution" knowledge records
  • Supports file attachments through the Web and desktop interfaces

Key Prerequisites

One of the following:

  • OS/390 Version 2 Release 8 (5647-A01), or later
  • z/OS V1R1 (5694-A01), or later

For a detailed list of prerequisites, refer to the Software Requirements section of this announcement.

Planned Availability Dates

August 3, 2001

For IBM Passport Advantage, the planned availability date is September 1, 2001.

End of Support

Tivoli support for Version 1 Release 1 of Tivoli Service Desk for OS/390, which is now renamed Tivoli Information Management for z/OS (5698-SD9), will be discontinued August 3, 2002. Tivoli support for Version 1 Release 2 of Tivoli Service Desk for OS/390, which is now renamed Tivoli Information Management for z/OS (5698-SD9), will be discontinued October 31, 2003.

Description

Tivoli Information Management for z/OS helps you manage your business environment. And it's easy to use. With its dynamic self-defining data model architecture, you can adjust field lengths, add new fields, remove fields that are no longer needed, add or remove entire records, and add, remove, or modify complete applications without reorganizing the database. A field may be made searchable by simply answering a Yes/No question in the field's definition, and field validations may be adjusted by updating records, thereby eliminating the need for specialized programming skills.

The database allows users to interface with it via the traditional 3270 screens, or you may elect to use the Java GUI desktop or a Web browser. Additionally, the database is packaged with a complete set of open, multiplatform, and fully documented Application Program Interface (API) facilities, which allow other programs or your own applications to interface directly with the database.

Interfacing with other Tivoli products, Tivoli Information Management for z/OS provides process management synergy. Out-of-the-box linkages to Tivoli Business System Manager (TBSM), Tivoli Software Distribution, Tivoli Inventory, Tivoli NetView, Tivoli Enterprise Console® (TEC), and Tivoli Decision Support (TDS and TDS/390) provide the control and reporting required in today's rapidly changing and highly volatile business environment.

Corporate staff involved in any of the business processes that ensure the efficient operation of the organization will benefit from the improvements and capabilities contained in Tivoli Information Management for z/OS V7.1.

Accessibility by People with Disabilities

The following features support use by people with disabilities:

  • Operation by keyboard alone
  • Screen readers and screen magnifiers tested for use by people with visual impairment

Euro Currency

This program is not impacted by euro currency.

Reference Information

Refer to:

  • Software Announcement 201-015 , dated January 23, 2001
  • Software Announcement 201-203 , dated July 10, 2001
  • Software Announcement 201-202 , dated July 10, 2001

Trademarks

 
z/OS is a trademark of International Business Machines Corporation.
 
OS/390 and Parallel Sysplex are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Java is a trademark of Sun Microsystems, Inc.
 
Tivoli and Tivoli Enterprise Console are registered trademarks of International Business Machines Corporation or Tivoli Systems Inc. in the United States or other countries or both.
 
Other company, product, and service names may be trademarks or service marks of others.

Offering Information

Product information will be available on day of announcement through Offering Information (OITOOL) at:

Publications

A memo to users (GI10-3161), a program directory for the base package, (GI10-3204), a program directory for Event Integration Facility (EIF) (GI10-4852), and one CD-ROM (SK2T-6176) which contains the base Tivoli® Information Management for z/OS publications in PDF and BookManager® formats are supplied automatically with the basic machine-readable material. Additionally, one hardcopy of the following publications is also supplied automatically with the basic machine-readable material.

                                                  Order
Title                                             Number
 
Tivoli Information Management for z/OS            SC31-8737
 Application Program Interface Guide
 
Tivoli Information Management for z/OS            SC31-8740
 Desktop User's Guide
 
Tivoli Information Management for z/OS            LC23-4474
 License Information
 
Tivoli Information Management for z/OS            SC31-8747
 Master Index, Glossary, and
 Bibliography
 
Tivoli Information Management for z/OS            GC31-8748
 Messages and Codes
 
Tivoli Information Management for z/OS            SC31-8749
 Operation and Maintenance Reference
 
Tivoli Information Management for z/OS            SC31-8750
 Panel Modification Facility
 
Tivoli Information Management for z/OS            GC31-8751
 Planning and Installation Guide and
 Reference
 
Tivoli Information Management for z/OS            SC31-8753
Program Administration Guide and
 Reference
 
Tivoli Information Management for z/OS            SC31-8754
 Reference Summary
 
Tivoli Information Management for z/OS            SC31-8755
 Terminal Simulator Guide and
 Reference
 
                                                  Order
Title                                             Number
 
Tivoli Information Management for z/OS            SC31-8756
 User's Guide
 
Tivoli Information Management for z/OS            SC31-8757
 World Wide Web Interface Guide
 
Customer Service Handbook                         GC32-0307
 
Tivoli Decision Support ReadMe First              GI11-0820

The following books are available in softcopy format only.

Title                                             Number
 
Tivoli Information Management for z/OS            SC31-8738
 Client Installation and User's Guide
 
Tivoli Information Management for z/OS            SC31-8739
 Data Reporting User's Guide
 
Tivoli Information Management for z/OS            SC31-8741
 Diagnosis Guide
 
Tivoli Information Management for z/OS            SC31-8744
 Guide to Integrating with Tivoli
 Applications
 
Tivoli Information Management for z/OS            SC31-8745
 Integration Facility Guide
 
Tivoli Information Management for z/OS            SC31-8752
 Problem, Change, and Configuration
 Management

Additional copies of publications will be available for a fee after availability. These copies may be ordered from your IBM representative, through the Publication Notification Service (PNS), or by direct order.

Note: All of the above product publications can be ordered using the bill of forms number indicated below. The bill of forms number includes the entire Tivoli Information Management for z/OS product library, exclusive of the softcopy publications only, memo to current licensees (GI10-3161), and program directory (GI10-3204).

Technical Information

Specified Operating Environment

Hardware Requirements

Tivoli Information Management for z/OS requires a host processor that accommodates the software environment. The display station must be supported by ISPF when the TSO interface is utilized, and must have a minimum screen size of 24 lines by 80 characters. Tivoli Information Management for z/OS has no dependencies on any new or changed hardware equipment.

Software Requirements

The minimum software requirements for using the base Tivoli Information Management for z/OS product are defined in this section. Specific functions of Tivoli Information Management for z/OS may require additional products or other levels of the products.

Tivoli Information Management for z/OS is executed as an application on the OS/390® or z/OS operating system in the MVS/ESA™ environment.

  • OS/390 Version 2 Release 8 (5647-A01), or later
  • z/OS V1R1 (5694-A01), or later
  • Data Facility Sort (DFSORT™) or a compatible sort and merge licensed program
  • Resource Access Control Facility (RACF®) or a compatible program
  • TSO Extensions (TSO/E) (for 3270 access)

Note: The address spaces that APIs run in do not require Interactive System Productivity Facility (ISPF) and a sort program.

Planning Information

Packaging

Tivoli Information Management for z/OS is distributed with:

  • International Program License Agreement (Z125-3301)
  • License Information document (LC23-4474)
  • 3480 tape cartridge or 4-mm tape
  • Information Management for z/OS CD-ROM (LCD4-1255)
  • Softcopy Publication CD-ROM (SK2T-6176)
  • Tivoli Decision Support CD-ROM (LK3T-4589)

Security, Auditability, and Control

Tivoli Information Management for z/OS uses the security and auditability features of the operating system software.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.

Ordering Information

Current Licensees

Current licensees of Tivoli Information Management for z/OS with support in effect will receive instructions on how to order this update.

New Licensees

Orders for new licenses will be accepted now.

Shipment will begin on the planned availability date.

Ordering Information for 5698-SD9

Ordering information for 5698-SD9 will continue for a limited time to allow migration to the Passport Advantage offering.

For ordering information on the base program number, 5698-SD9, refer to:

  • Software Announcement 201-015 , dated January 23, 2001
  • Software Announcement 201-203 , dated July 10, 2001

Also, specify the desired distribution medium from the Basic Machine-Readable Material table below.

Basic Machine-Readable Material

                      Feature              Distribution
Language              Number               Medium
 
English               5702                 4-mm tape
English               5802                 3480 tape cartridge

Ordering Information for Passport Advantage

IBM Passport Advantage orders will be accepted September 1, 2001.

Acquisitions of software licenses and Software Maintenance under Passport Advantage provide the right to copy and use.

The quantity of the Passport Advantage part numbers in the following table is based on the number of required Tivoli Management Points. To order for Passport Advantage, specify the desired part number and quantity.

Tivoli Service Desk for S390 (5698-SD9)
 
                                                       Part
Description                                            Number
 
License + SW Maint to 1st Anniv OS/390                 D57XBLL
 (5698-SD9)
License + SW Maint to 2nd Anniv OS/390                 D57XLLL
 (5698-SD9)
Maintenance Renewal OS/390 (5698-SD9)                  E17Z1LL
Maintenance After License OS/390                       D5615LL
 (5698-SD9)
Custom Build Registration OS/390                       D00P7LL
 (5698-SD9)

For Passport Advantage orders, S/390® supply will ship only via Customized Offerings (for example, ServerPac, Systempac®, and CBPDO). Non-customized items (CDs, diskettes, source media, publications) which are part of the products S/390 supply will be shipped as part of the Customized Offering delivery. Ordering availability for CBPDO will begin on September 4, 2001.

Basic Machine-Readable Material

Customization Options: Select the appropriate feature numbers to customize your order with delivery options desired. These features can be specified on the initial or MES orders.

Example: If publications are not desired for the initial order, specify feature number 3470 to ship media only. For future updates, specify feature number 3480 to ship media updates only. If, in the future, publication updates are required, order an MES to remove feature number 3480; then, the publications will ship with the next release of the program.

                                                    Feature
Description                                         Number
 
Initial Shipments
 
Serial Number Only (suppresses shipment             3444
 of media and documentation)
 
Ship Media Only (suppresses initial                 3470
 shipment of documentation)
 
Ship Documentation Only (suppresses                 3471
 initial shipment of media)
 
Update Shipments
 
Ship Media Updates Only (suppresses                 3480
 update shipment of documentation)
 
Ship Documentation Only (suppresses                 3481
 update shipment of media)
 
Suppress Updates (suppresses update                 3482
 shipment of media and documentation)
 
Expedite Shipments
 
Local IBM Office Expedite                           3445
 (for IBM use only)
 
Customer Expedite Process Charge                    3446
 ($30 charge for each product)

Expedite shipments will be processed to receive 72-hour delivery from the time IBM Software Delivery and Fulfillment (SDF) receives the order. SDF will then ship the order via overnight air transportation.

Customized Offerings

Product media is shipped only via Customized Offerings (that is, CBPDO, ServerPac, SystemPac). Non-customized items (CDs, diskettes, source media, media kits) will continue to be shipped via the stand-alone product.

Terms and Conditions

For a limited time during the migration period to Passport Advantage, customers may acquire eligible Programs and Tivoli Support under existing non-PA agreements.

Agreements

Non-PA: IBM International Program License Agreement (IPLA), IBM International Agreement for Acquisition of Programs and Support (IIAAPS) and the IBM Attachment for Support, IBM Agreement for Acquisition of Support (IAAS), IBM Addendum for Support for Tivoli Systems Products under Value-Based Pricing, and an Order Form.

Passport Advantage: IBM IPLA,IBM International Passport Advantage Agreement (PPA), and an IBM International Passport Advantage Enrollment Form.

Transferable: Yes, except for programs acquired at a discount or allowance.

Limited Warranty Applies: Yes

Guarantee: Two months

Usage Restriction: Yes. Usage is limited to the quantity of Tivoli Management Points acquired for a one-time charge.

Volume Offering (IVO): No

Upgrade Protection Applies: Covered as long as Tivoli Support or Software Maintenance is in effect

Educational Allowance Available: Yes, to qualified education institution customers.

Percentage: 15%

Licensed Program Materials Availability

  • Restricted Materials of IBM: None
  • Non-Restricted Source Materials: None
  • Object Code Only(OCO): All

Software Maintenance Applies: Yes, for Passport Advantage

Complementary Introductory Support: Not available

Tivoli Support and PA Software Maintenance

Support Center                Yes
 applies:                     Access is available through the
                              Tivoli Support Center,
                              800-TIVOLI8 (848-6548)
 
Availability of               The first year of Tivoli Support is
 Tivoli Support:              available at no additional charge.
 
                              The first year starts when the
                              product is shipped to the customer.
 
                              Subsequent years of Tivoli Support
                              are available for a fee as part of
                              the IAAS, IIAAPS, or any equivalent
                              agreement
 
Availability of               Passport Advantage Software
 PA Software                  Maintenance is provided at no
 Maintenance:                 additional charge for each eligible
                              program acquired during the initial
                              term
 
                              Passport Advantage Software
                              Maintenance is provided at an
                              additional charge for all eligible
                              programs in the second and
                              subsequent terms
 
Tivoli Support                Twelve months after announcement
 and PA Software              of product discontinuance, (that is,
 Maintenance are              end-of-life (EOL))
 available until:
 
Tivoli Support                The current release
 and PA Software
 Maintenance are              The immediate previous release
 applicable to:               level for 12 months after the
                              general availability of the
                              current release
 
APAR Mailing                  Tivoli Systems Inc.
 Address:                     9442 Capital of Texas Highway
                              Austin, TX  78759
                              U.S.A.
                              Attention:  Product Development

IBM Operational Support Services — Support Line: No

Product Web Site

A complete list of products, terminology definitions, and licensing documents are available at the following Web site:

Prices

Charges for 5698-SD9 are unaffected by this announcement. Refer to:

  • Software Announcement 201-015 , dated January 23, 2001
  • Software Announcement 201-203 , dated July 10, 2001.

Passport Advantage

For Passport Advantage and charges, contact your IBM representative or your authorized IBM Business Partner. For additional information about the Passport Advantage offering, visit the following Web site:

Customer Financing: IBM Global Financing offers attractive financing to credit-qualified commercial and government customers and Business Partners in more than 40 countries around the world. IBM Global Financing is provided by the IBM Credit Corporation in the United States. Offerings, rates, terms, and availability may vary by country. Contact your local IBM Global Financing organization. Country organizations are listed on the Web at:

Order Now

 Use Priority/Reference Code: LE001
 
 Phone:     800-IBM-CALL
 Fax:       800-2IBM-FAX
 Internet:  ibm_direct@us.ibm.com
 Mail:      IBM Atlanta Sales Center
            Dept. LE001
            P.O. Box 2690
            Atlanta, GA  30301-2690

You can also contact your local IBM Business Partner or IBM representative. To identify them, call 800-IBM-4YOU.

Note: Shipments will begin after the planned availability date.

Trademarks

 
z/OS is a trademark of International Business Machines Corporation.
 
MVS/ESA and DFSORT are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
BookManager, OS/390, RACF, S/390, and Systempac are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Tivoli is a registered trademark of International Business Machines Corporation or Tivoli Systems Inc. in the United States or other countries or both.
 
Other company, product, and service names may be trademarks or service marks of others.