IBM United States
Software Announcement 201-222
July 31, 2001
Tivoli Information Management for z/OS: Integrated Database for Managing your Problems, Changes, Assets, and Configurations
(Corrected on August 1, 2001)
The statement regarding end of support was corrected.
At a Glance
Tivoli Information Management for z/OS V7.1 is an integrated product that delivers capabilities for problem, change, and configuration management.
This software provides the following benefits:
For ordering, contact:
Your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: LE001).
Tivoli® Service Desk for OS/390® (5698-SD9) is being renamed Tivoli Information Management for z/OS.
The renamed Tivoli Information Management for z/OS V7.1 continues the tradition of IBM/Tivoli by providing quality solutions to improve customer systems management processes. Building upon the Java GUI Desktop introduced in the previous version, the following enhancements have been made to enable extended processing capabilities from this exciting new user interface:
One of the following:
For a detailed list of prerequisites, refer to the Software Requirements section of this announcement.
Planned Availability Dates
August 3, 2001
End of Support
Tivoli support for Version 1 Release 1 of Tivoli Service Desk for OS/390, which is now renamed Tivoli Information Management for z/OS (5698-SD9), will be discontinued August 3, 2002. Tivoli support for Version 1 Release 2 of Tivoli Service Desk for OS/390, which is now renamed Tivoli Information Management for z/OS (5698-SD9), will be discontinued October 31, 2003.
Tivoli Information Management for z/OS helps you manage your business environment. And it's easy to use. With its dynamic self-defining data model architecture, you can adjust field lengths, add new fields, remove fields that are no longer needed, add or remove entire records, and add, remove, or modify complete applications without reorganizing the database. A field may be made searchable by simply answering a Yes/No question in the field's definition, and field validations may be adjusted by updating records, thereby eliminating the need for specialized programming skills.
The database allows users to interface with it via the traditional 3270 screens, or you may elect to use the Java GUI desktop or a Web browser. Additionally, the database is packaged with a complete set of open, multiplatform, and fully documented Application Program Interface (API) facilities, which allow other programs or your own applications to interface directly with the database.
Interfacing with other Tivoli products, Tivoli Information Management for z/OS provides process management synergy. Out-of-the-box linkages to Tivoli Business System Manager (TBSM), Tivoli Software Distribution, Tivoli Inventory, Tivoli NetView, Tivoli Enterprise Console® (TEC), and Tivoli Decision Support (TDS and TDS/390) provide the control and reporting required in today's rapidly changing and highly volatile business environment.
Corporate staff involved in any of the business processes that ensure the
efficient operation of the organization will benefit from the
improvements and capabilities contained in Tivoli Information Management
for z/OS V7.1.
Accessibility by People with Disabilities
The following features support use by people with disabilities:
This program is not impacted by euro currency.
Product information will be available on day of announcement through Offering Information (OITOOL) at:
A memo to users (GI10-3161), a program directory for the base package, (GI10-3204), a program directory for Event Integration Facility (EIF) (GI10-4852), and one CD-ROM (SK2T-6176) which contains the base Tivoli® Information Management for z/OS publications in PDF and BookManager® formats are supplied automatically with the basic machine-readable material. Additionally, one hardcopy of the following publications is also supplied automatically with the basic machine-readable material.
Order Title Number Tivoli Information Management for z/OS SC31-8737 Application Program Interface Guide Tivoli Information Management for z/OS SC31-8740 Desktop User's Guide Tivoli Information Management for z/OS LC23-4474 License Information Tivoli Information Management for z/OS SC31-8747 Master Index, Glossary, and Bibliography Tivoli Information Management for z/OS GC31-8748 Messages and Codes Tivoli Information Management for z/OS SC31-8749 Operation and Maintenance Reference Tivoli Information Management for z/OS SC31-8750 Panel Modification Facility Tivoli Information Management for z/OS GC31-8751 Planning and Installation Guide and Reference Tivoli Information Management for z/OS SC31-8753 Program Administration Guide and Reference Tivoli Information Management for z/OS SC31-8754 Reference Summary Tivoli Information Management for z/OS SC31-8755 Terminal Simulator Guide and Reference Order Title Number Tivoli Information Management for z/OS SC31-8756 User's Guide Tivoli Information Management for z/OS SC31-8757 World Wide Web Interface Guide Customer Service Handbook GC32-0307 Tivoli Decision Support ReadMe First GI11-0820
The following books are available in softcopy format only.
Title Number Tivoli Information Management for z/OS SC31-8738 Client Installation and User's Guide Tivoli Information Management for z/OS SC31-8739 Data Reporting User's Guide Tivoli Information Management for z/OS SC31-8741 Diagnosis Guide Tivoli Information Management for z/OS SC31-8744 Guide to Integrating with Tivoli Applications Tivoli Information Management for z/OS SC31-8745 Integration Facility Guide Tivoli Information Management for z/OS SC31-8752 Problem, Change, and Configuration Management
Additional copies of publications will be available for a fee after availability. These copies may be ordered from your IBM representative, through the Publication Notification Service (PNS), or by direct order.
Note: All of the above product publications can be ordered using the bill of forms number indicated below. The bill of forms number includes the entire Tivoli Information Management for z/OS product library, exclusive of the softcopy publications only, memo to current licensees (GI10-3161), and program directory (GI10-3204).
Specified Operating Environment
Tivoli Information Management for z/OS requires a host processor that
accommodates the software environment. The display station must be
supported by ISPF when the TSO interface is utilized, and must have a
minimum screen size of 24 lines by 80 characters. Tivoli Information
Management for z/OS has no dependencies on any new or changed hardware
The minimum software requirements for using the base Tivoli Information Management for z/OS product are defined in this section. Specific functions of Tivoli Information Management for z/OS may require additional products or other levels of the products.
Tivoli Information Management for z/OS is executed as an application on the OS/390® or z/OS operating system in the MVS/ESA environment.
Tivoli Information Management for z/OS is distributed with:
Security, Auditability, and Control
Tivoli Information Management for z/OS uses the security and auditability features of the operating system software.
The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
Orders for new licenses will be accepted now.
Ordering Information for 5698-SD9
Ordering information for 5698-SD9 will continue for a limited time to allow migration to the Passport Advantage offering.
For ordering information on the base program number, 5698-SD9, refer to:
Also, specify the desired distribution medium from the Basic Machine-Readable Material table below.
Feature Distribution Language Number Medium English 5702 4-mm tape English 5802 3480 tape cartridge
Ordering Information for Passport Advantage
IBM Passport Advantage orders will be accepted September 1, 2001.
Acquisitions of software licenses and Software Maintenance under Passport Advantage provide the right to copy and use.
The quantity of the Passport Advantage part numbers in the following table is based on the number of required Tivoli Management Points. To order for Passport Advantage, specify the desired part number and quantity.
Tivoli Service Desk for S390 (5698-SD9) Part Description Number License + SW Maint to 1st Anniv OS/390 D57XBLL (5698-SD9) License + SW Maint to 2nd Anniv OS/390 D57XLLL (5698-SD9) Maintenance Renewal OS/390 (5698-SD9) E17Z1LL Maintenance After License OS/390 D5615LL (5698-SD9) Custom Build Registration OS/390 D00P7LL (5698-SD9)
For Passport Advantage orders, S/390® supply will ship only via
Customized Offerings (for example, ServerPac, Systempac®, and CBPDO).
Non-customized items (CDs, diskettes, source media, publications) which
are part of the products S/390 supply will be shipped as part of the
Customized Offering delivery. Ordering availability for CBPDO will begin
on September 4, 2001.
Basic Machine-Readable Material
Example: If publications are not desired for the initial order, specify feature number 3470 to ship media only. For future updates, specify feature number 3480 to ship media updates only. If, in the future, publication updates are required, order an MES to remove feature number 3480; then, the publications will ship with the next release of the program.
Feature Description Number Initial Shipments Serial Number Only (suppresses shipment 3444 of media and documentation) Ship Media Only (suppresses initial 3470 shipment of documentation) Ship Documentation Only (suppresses 3471 initial shipment of media) Update Shipments Ship Media Updates Only (suppresses 3480 update shipment of documentation) Ship Documentation Only (suppresses 3481 update shipment of media) Suppress Updates (suppresses update 3482 shipment of media and documentation) Expedite Shipments Local IBM Office Expedite 3445 (for IBM use only) Customer Expedite Process Charge 3446 ($30 charge for each product)
Expedite shipments will be processed to receive 72-hour delivery from the
time IBM Software Delivery and Fulfillment (SDF) receives the order. SDF
will then ship the order via overnight air transportation.
Product media is shipped only via Customized Offerings (that is, CBPDO, ServerPac, SystemPac). Non-customized items (CDs, diskettes, source media, media kits) will continue to be shipped via the stand-alone product.
Terms and Conditions
For a limited time during the migration period to Passport Advantage, customers may acquire eligible Programs and Tivoli Support under existing non-PA agreements.
Non-PA: IBM International Program License Agreement (IPLA), IBM International Agreement for Acquisition of Programs and Support (IIAAPS) and the IBM Attachment for Support, IBM Agreement for Acquisition of Support (IAAS), IBM Addendum for Support for Tivoli Systems Products under Value-Based Pricing, and an Order Form.
Passport Advantage: IBM IPLA,IBM International Passport Advantage Agreement (PPA), and an IBM International Passport Advantage Enrollment Form.
Support Center Yes applies: Access is available through the Tivoli Support Center, 800-TIVOLI8 (848-6548) Availability of The first year of Tivoli Support is Tivoli Support: available at no additional charge. The first year starts when the product is shipped to the customer. Subsequent years of Tivoli Support are available for a fee as part of the IAAS, IIAAPS, or any equivalent agreement Availability of Passport Advantage Software PA Software Maintenance is provided at no Maintenance: additional charge for each eligible program acquired during the initial term Passport Advantage Software Maintenance is provided at an additional charge for all eligible programs in the second and subsequent terms Tivoli Support Twelve months after announcement and PA Software of product discontinuance, (that is, Maintenance are end-of-life (EOL)) available until: Tivoli Support The current release and PA Software Maintenance are The immediate previous release applicable to: level for 12 months after the general availability of the current release APAR Mailing Tivoli Systems Inc. Address: 9442 Capital of Texas Highway Austin, TX 78759 U.S.A. Attention: Product Development
A complete list of products, terminology definitions, and licensing documents are available at the following Web site:
Charges for 5698-SD9 are unaffected by this announcement. Refer to:
For Passport Advantage and charges, contact your IBM representative or your authorized IBM Business Partner. For additional information about the Passport Advantage offering, visit the following Web site:
Customer Financing: IBM Global Financing offers attractive financing to credit-qualified commercial and government customers and Business Partners in more than 40 countries around the world. IBM Global Financing is provided by the IBM Credit Corporation in the United States. Offerings, rates, terms, and availability may vary by country. Contact your local IBM Global Financing organization. Country organizations are listed on the Web at:
Use Priority/Reference Code: LE001 Phone: 800-IBM-CALL Fax: 800-2IBM-FAX Internet: email@example.com Mail: IBM Atlanta Sales Center Dept. LE001 P.O. Box 2690 Atlanta, GA 30301-2690
You can also contact your local IBM Business Partner or IBM representative. To identify them, call 800-IBM-4YOU.
Note: Shipments will begin after the planned availability date.