IBM United States
Software Announcement 201-107
April 17, 2001
Tivoli Application Performance Management V2.0 Measures Application Performance at the Desktop
At a Glance
This new version of Tivoli APM (V2.0) provides:
For ordering, contact:
Your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).
Tivoli® Application Performance Management (Tivoli APM) V2.0 measures application performance and availability using three different techniques: client capture, application instrumentation, and transaction simulation. Customers can choose the techniques that best fit their mix of applications.
All three measurement techniques use a single agent to measure the response time at the end user, at the application server, or at the database server. As well as measuring the response time, Tivoli APM can report who is using the application, and how much and whether end users' transactions are completing successfully.
Tivoli APM can help you:
New capabilities in Tivoli Application Performance Management (Tivoli APM) V2.0 include:
Client capture for Internet Explorer and Netscape Navigator: The Tivoli APM agent can silently watch these applications on an end user's desktop. When the user clicks on a link, or types in a URL, Tivoli APM will start a timer. When the URL finishes loading, Tivoli APM will stop the timer, and record the response time. No modification of the browser code is required.
Real-time browser GUI: This will display recently collected response time data directly from the Tivoli APM Endpoints. It will provide a real-time view of performance, complementing the Tivoli Decision Support Guide. This Support Guide will continue to provide sophisticated historical reporting capabilities.
Windows 95 Endpoint: Tivoli APM V2.0 will be able to measure response times for user transactions on Windows 95 using client capture or application instrumentation.
Tivoli APM V2.0 does not ship the Mercury Interactive toolkits that were
included in Tivoli APM V1. Instead, Tivoli APM V2.0 provides an
interface to run Mercury scripts, using Mercury's own products.
Accessibility by People with Disabilities
For software offerings:
The following features support use by people with disabilities:
This program is not impacted by euro currency.
Training is available for most Tivoli® products. Education is offered through IBM Education and Training, and through Tivoli Systems. Worldwide information about education offerings is available on the IBM Education and Training home page on the Internet at:
For current information on Tivoli Systems education, call 512-436-8000, or visit the Tivoli Systems home page on the Internet at:
Product information will be available on day of announcement through Offering Information (OITOOL) at:
No publications are shipped with this program.
Tivoli APM V2.0 publications will be available through Internet at:
Specified Operating Environment
All systems require 10 MB of free disk space. This space requirement is in addition to the space requirements for the management platform.
Relational database disk space usage will vary with the amount of data stored.
All endpoint systems require 10 MB of free disk space. Each endpoint has the following general memory requirements depending on the number of applications:
TAPM V2.0 Servers and Gateways require the following hard disk space:
TAPM V2.0 Servers and Gateways have the following memory requirements:
Mercury Products (optional, used for transaction simulation) LoadRunner (VUGen) 6.5 or later
The Tivoli APM V2.0 components are supported on the above platforms as detailed in the table below:
AIX Solaris HP-UX Win-NT W2K Win-98 Win-95 Server Yes Yes Yes Yes Yes* Gateway Yes Yes Yes Yes Yes* Endpoint Yes Yes Yes Yes Yes Yes Simulation I/F Yes Yes Yes Client Capture Yes Yes Yes Yes Application Yes Yes Yes Yes Yes Yes Instrumentation Yes (ARM) Web server
The databases client/server versions are those supported by Framework RIM 3.6.4, 3.6.5, and 3.7.
Security, Auditability, and Control
Tivoli APM V2.0 uses the security and auditability features of the operating system software and Tivoli Management Framework.
The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
End of Support
Tivoli support for 5697-APM V1.1 and 5698-APM V1.1 of Tivoli Application Performance Management will be discontinued April 27, 2002.
Tivoli Application Performance Management Version 1, Software Announcement 299-334 , dated November 9, 1999, was originally announced as program number 5697-APM. Please note that all orders for 5697-APM and 5698-APM will be fulfilled with 5698-APM V2.0.
Terms and Conditions
Agreement: IBM International Program License Agreement (IPLA), IBM International Agreement for Acquisition of Programs and Support (IIAAPS) and the IBM Attachment for Support, IBM Agreement for Acquisition of Support (IAAS), IBM Addendum for Support for Tivoli Systems Products under Value-Based Pricing, and an Order Form.
Support Center Yes applies: Access is available through the Tivoli Support Center, 800-TIVOLI8 (848-6548) Availability: The first year of Tivoli Support is available at no additional charge. The first year starts when the product is shipped to the customer. Subsequent years of Tivoli Support are available for a fee as part of the IAAS, IIAAPS, or any equivalent agreement Available until Twelve months after written notice the product of product discontinuance, (that is, is discontinued: end-of-life (EOL)) Applicable for: The current release The immediate previous release level for 12 months after the general availability of the current release APAR Mailing Tivoli Systems Inc. Address: 9442 Capital of Texas Highway Austin, TX 78759 USA Attention: Product Development
Customer Financing: IBM Global Financing offers attractive financing to credit-qualified commercial and government customers and Business Partners in more than 40 countries around the world. IBM Global Financing is provided by the IBM Credit Corporation in the United States. Offerings, rates, terms, and availability may vary by country. Contact your local IBM Global Financing organization. Country organizations are listed on the Web at:
Use Priority/Reference Code: YE001 Phone: 800-IBM-CALL Fax: 800-2IBM-FAX Internet: firstname.lastname@example.org Mail: IBM Atlanta Sales Center Dept. YE001 P.O. Box 2690 Atlanta, GA 30301-2690
You can also contact your local IBM Business Partner or IBM representative. To identify them, call 800-IBM-4YOU.
Note: Shipments will begin after the planned availability date.
Charges are unaffected by this announcement.