IBM United States
Software Announcement 201-089
April 10, 2001

Tivoli Distributed Monitoring V3.7 Can Improve the Availability of Servers in IT Environment

 ENUS201-089.PDF (20KB)

At a Glance

Tivoli Distributed Monitoring can enhance the availability of servers in your IT environment by providing:

  • Automatic monitoring of essential resources
  • Seamless integration with other Tivoli availability solutions
  • Easy to implement best practices out-of-the-box
  • Recognizes some potential server performance problems before they occur
  • Monitoring of Service Level Agreements (SLAs)

For ordering, contact:

Your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).


In today's fast moving 24/7/365 business climate, availability often is the most crucial component of any IT environment. Maximizing the availability of critical services is imperative for effectively competing and for maximizing the Return on Investment of the IT infrastructure.

Tivoli® Distributed Monitoring can help solve this problem. This V3.7 release of Distributed Monitoring adds improvements to your ability to monitor key resources and also enhances the best practices support. It allows you to apply best practices out-of-the-box to automate the task of monitoring essential system resources, to detect bottlenecks and potential problems, and to automatically recover from critical situations which can save system administrators from manually scanning through extensive performance data.

Distributed Monitoring can also provide seamless integration with other Tivoli Availability solutions, including Tivoli Business System Manager and Tivoli Enterprise Console®, to provide a true End-to-End Availability solution.

Key Prerequisites

Tivoli Distributed Monitoring requires Tivoli Management Framework V3.6.5, or later.

Planned Availability Dates

April 13, 2001

April 27, 2001: Availability of National Language Support


The new features of Tivoli Distributed Monitoring V3.7 include:

  • Pre-configured out-of-the-box Automated Best Practices utilizing Resource Models for managing critical business objects in Enterprise environments
  • Flexibility to modify Resource Models to match specific requirements
  • Capability of distributing to thousands of systems with a single action
  • Ability to correlate real-time information at the endpoint for root-cause analysis
  • Automatic corrective or preventive actions for problem resolution or prevention
  • Both real-time and short historical data for any workstation can be viewed from a centralized Health Console
  • A Workbench which provides an integrated environment specifically for creating, debugging, and packaging either your own resource models or those pre-packaged with the product
  • A set of sample Resource Models for use with the Workbench, including Microsoft™ Exchange Server Resource Models for detecting problems with Microsoft Exchange server resources and services

The above new features are currently available only on Windows NT™ and Windows™ 2000.

Euro Currency

This program is not impacted by euro currency.


Microsoft, Windows NT, and Windows are trademarks of Microsoft Corporation.
Tivoli and Tivoli Enterprise Console are registered trademarks of International Business Machines Corporation or Tivoli Systems Inc. in the United States or other countries or both.
Other company, product, and service names may be trademarks or service marks of others.

Education Support

Training is available for all Tivoli® products. Education is offered through IBM Education and Training, and through Tivoli Systems. Worldwide information about education offerings is available on the IBM Education and Training home page on the Internet at:

For current information on Tivoli Systems education, call 512-436-8000, or visit the Tivoli Systems home page on the Internet at:

Offering Information

Product information will be available on day of announcement through Offering Information (OITOOL) at:


The following documents will be shipped with the Tivoli Distributed Monitoring V3.7 program in hard copy form.

Title                                                  Number
Distributed Monitoring 3.7 Release Notes.              GI10-3023
Distributed Monitoring for Windows(TM) 3.7             GI11-0843
 Release Notes

The following publications are shipped on the product CD in electronic form for Tivoli Distributed Monitoring:

  • Distributed Monitoring User's Guide 3.7
  • Distributed Monitoring Collection Reference 3.7
  • Distributed Monitoring Release Notes 3.7
  • Distributed Monitoring for Windows User's Guide 3.7
  • Distributed Monitoring Workbench for Windows User's Guide
  • Distributed Monitoring for Windows Release Notes 3.7

Technical Information

Specified Operating Environment

Hardware Requirements

Hardware platforms supporting UNIX® or Windows with the software levels stated in the Software Requirements section.

Software Requirements

Tivoli requires Tivoli Management Framework V3.6.5, or later and runs on the following software platforms:

  • AIX® 4.2 and 4.3
  • Sun Solaris 2.6 and 2.7
  • HP-UX 10.2 and 11
  • Windows NT™ 4.0
  • Windows 2000 (gateway-managed node and endpoint only)
  • OS/2® 4.x Aurora (gateway and endpoint only)
  • Netware 4.2, 5.0, and 5.1 (endpoint only)
  • AS/400® (endpoint only)

Planning Information

Packaging Tivoli Distributed Monitoring is distributed with:

  • International Program License Agreement (Z125-3301)
  • License Information document (LC23-4474)
  • Multiple CD-ROMs for distributed platforms
  • 4-mm tape or 3480 tape cartridge when ordering features for OS/390® platform

Security, Auditability, and Control

Tivoli Distributed Monitoring use the security and auditability features of the operating system software and the Tivoli Management Framework.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.

Ordering Information

Basic License: For ordering information on the base program, refer to Software Announcement 200-017 , dated February 15, 2000. If you require OS/390 platform support for your Distributed Monitoring solution, refer to Software Announcement 200-199 , dated June 27, 2000, and Software Announcement 200-100 dated April 25, 2000.

End of Support: Tivoli support for the 3.6 release of Tivoli Distributed Monitoring on the distributed platforms (not OS/390) will be discontinued 12 months after the general availability of the 3.7 release.

Terms and Conditions

Agreement: IBM International Program License Agreement (IPLA), IBM International Agreement for Acquisition of Programs and Support (IIAAPS), IBM Agreement for Acquisition of Support (IAAS), with the Attachment for Support and its Addendum for Tivoli Systems, and an order form.

Transferable: Applies except when support is in effect

Limited Warranty Applies: Yes

Guarantee: Two months

Getting Started Period: Not applicable

Usage Restriction: Yes. Usage is limited to the quantity of Tivoli Management Points acquired for a one-time charge.

Educational Allowance Available: Yes, to qualified educational institutional customers

Percentage: 15%

Volume Orders: Not applicable

Upgrade Protection Applies: Covered as long as support remains in effect

Licensed Program Materials Availability: Object Code only

Entitled Upgrade for Current Upgrade Protection Licensees: As announced for each program

Tivoli Support

Support Center applies:     Yes
                            Access is available through
                            the Tivoli Support Center,
                            800-TIVOLI8 (848-6548)
Availability:               The first year of Tivoli
                            Support is available at no
                            additional charge.  The
                            first year starts when the
                            product is shipped to the
                            Subsequent years of Tivoli
                            Support are available for a
                            fee as part of the IAAS,
                            IIAAPS, or any equivalent
Available until the
 product is discontinued:   Twelve months after written
                            notice of product
                            discontinuance, (that is,
                            end-of-life (EOL))
Applicable for:             The current release
                            The immediate previous
                            release level for 12
                            months after the general
                            availability of the current
APAR Mailing Address:       Tivoli Systems Inc.
                            9442 Capital of Texas Highway
                            Austin, TX  78759
                             Product Development

Support Line: No

Product Web Site: A complete list of products, terminology definitions, and licensing documents are available at the following Web site:


For all local pricing information contact your IBM representative.

Charges are based on Tivoli Management Points. Charges per Tivoli Management Point are unaffected by this announcement.

Customer Financing: IBM Global Financing offers attractive financing to credit-qualified commercial and government customers and Business Partners in more than 40 countries around the world. IBM Global Financing is provided by the IBM Credit Corporation in the United States. Offerings, rates, terms, and availability may vary by country. Contact your local IBM Global Financing organization. Country organizations are listed on the Web at:

Order Now

 Use Priority/Reference Code: YE001
 Phone:     800-IBM-CALL
 Fax:       800-2IBM-FAX
 Mail:      IBM Atlanta Sales Center
            Dept. YE001
            P.O. Box 2690
            Atlanta, GA  30301-2690

You can also contact your local IBM Business Partner or IBM representative. To identify them, call 800-IBM-4YOU.

Note: Shipments will begin after the planned availability date.


AIX, OS/2, AS/400, and OS/390 are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
Windows and Windows NT are trademarks of Microsoft Corporation.
UNIX is a registered trademark is a registered trademark of the Open Company in the United States and other countries.
Tivoli is a registered trademark of International Business Machines Corporation or Tivoli Systems Inc. in the United States or other countries or both.
Other company, product, and service names may be trademarks or service marks of others.

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