New IBM FlashSystem expansion enclosure delivers a tiered storage solution for V9000

IBM United States Hardware Announcement 116-054
May 24, 2016


Table of contents
OverviewOverviewPublicationsPublications
Key prerequisitesKey prerequisitesTechnical informationTechnical information
Planned availability datePlanned availability dateTerms and conditionsTerms and conditions
DescriptionDescriptionPricesPrices
Product numberProduct numberOrder nowOrder now


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At a glance
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New SAS expansion enclosure expands total capacity and delivers a tiered data solution. Each large form factor (LFF) expansion enclosure supports twelve 3.5-inch 8 TB NL-SAS drives. Up to two expansion enclosures are supported by a FlashSystem™ V9000 controller pair, delivering up to twenty-four drives and 192 TB of raw capacity.



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Overview
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IBM FlashSystem® V9000 brings high capacity and fully integrated management to the enterprise data center. The new 12 Gb SAS expansion enclosure expands total capacity and delivers a tiered data solution. Each LFF expansion enclosure supports twelve 3.5-inch 8 TB NL-SAS drives. Up to two expansion enclosures are supported by a FlashSystem V9000 controller pair, delivering up to twenty-four drives and 192 TB of raw capacity.

A FlashSystem V9000 tiered system is capable of providing up to 217 TB usable per building block, with up to 57 TB usable flash capacity and 160 TB usable disk. The V9000 scales up to four building blocks and four additional 57 TB flash enclosures for up to 1,096 TB of usable storage. In addition to direct-attached SAS expansions, the V9000 is capable of virtualizing up to 32 PB of external storage.

  • FlashSystem V9000 LFF Expansion Enclosure Model 12F includes:
    • Two expansion canisters
    • 12 Gb SAS ports for control enclosure and expansion enclosure attachment
    • Twelve slots for 3.5-inch SAS drives
    • 2U, 19-inch rack mount enclosure with two AC power supplies (110 to 240 V)
  • Model 9846-12F includes one-year warranty with on-site service, 24 hours a day, every day of the week
  • Model 9848-12F includes three-year warranty with on-site service, 24 hours a day, every day of the week


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Key prerequisites
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FlashSystem V9000 LFF Expansion Enclosure Model 12F requires FlashSystem V9000 Software V7.7, or later, for operation. Use of the software is entitled through the acquisition of FlashSystem V9000 software licenses.

Go to the IBM® System Storage® Interoperation Center for a comprehensive list of supported environments, devices, and configurations.



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Planned availability date
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June 10, 2016



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Description
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IBM FlashSystem V9000 is a comprehensive, all-flash, enterprise storage solution. FlashSystem V9000 delivers the full capabilities of IBM FlashCore™ technology plus a rich set of storage virtualization features.

The new FlashSystem V9000 LFF Expansion Enclosure expands total capacity and delivers a tiered data solution. FlashSystem V9000 LFF Expansion Enclosure Model 12F supports twelve 3.5-inch 8 TB NL-SAS drives. Up to two expansion enclosures are supported by a FlashSystem V9000 Model AC2 controller pair, delivering up to twenty-four drives and 192 TB of raw capacity.

A FlashSystem V9000 tiered system is capable of providing up to 217 TB usable per building block, with up to 57 TB usable flash and 160 TB usable disk. The V9000 scales up to four building blocks and four additional flash enclosures for up to 1,096 TB usable.

  • FlashSystem V9000 LFF Expansion Enclosure Model 12F includes:
    • Two expansion canisters
    • 12 Gb SAS ports for control enclosure and expansion enclosure attachment
    • Twelve slots for 3.5-inch SAS drives
    • 2U, 19-inch rack mount enclosure with two AC power supplies (110 to 240 V)
  • Model 9846-12F includes one- warranty with on-site service, twenty-four hours a day, seven days a week
  • Model 9848-12F includes three-year warranty with on-site service, twenty-four hours a day, seven days a week

Attachment of the FlashSystem V9000 LFF Expansion Enclosure requires the SAS expansion enclosure attachment card feature in the FlashSystem V9000 controller.

All functional capabilities for the FlashSystem V9000 system are provided through FlashSystem V9000 software.

Accessibility by people with disabilities

A US Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be found on the IBM Accessibility website.



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Product number
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The following are newly announced features on Model 12F of the IBM System Storage 9846 machine type:

Description MT Model Feature
IBM FlashSystem V9000 LFF Expansion Enclosure 9846 12F  
8TB 7.2K 3.5 NL HDD 9846 12F AH32
1.5m 12Gb SAS Cable (mSAS HD) 9846 12F ACUB
3m 12Gb SAS Cable (mSAS HD) 9846 12F ACUC
6m 12Gb SAS Cable (mSAS HD) 9846 12F ACUD
Power Cord - EMEA 9846 12F 9716
Power Cord - Australia/NZ 9846 12F 9717
Power Cord - Europe/Africa 9846 12F 9718
Power Cord - Denmark 9846 12F 9719
Power Cord - South Africa 9846 12F 9720
Power Cord - Switzerland 9846 12F 9721
Power Cord - Chile/Italy 9846 12F 9722
Power Cord - Israel 9846 12F 9723
Power Cord - Argentina 9846 12F 9725
Power Cord - China 9846 12F 9726
Power Cord - US/Group 1 9846 12F 9731
Power Cord - Taiwan 9846 12F 9732
Power Cord - Brazil 9846 12F 9733
Power Cord - India 9846 12F 9734
Power Cord - Japan 9846 12F 9735
Power Cord - Korea 9846 12F 9736
Power Cord - Chicago 9846 12F 9737
TAA Compliance 9846 12F 0983
Shipping and Handling 9846 12F AGBJ
Shipping and Handling NC 9846 12F AG00
SAS Enclosure Attach Card 9846 AC2 AH13

The following are newly announced features on the Model 12F of the IBM System Storage 9848 machine type:

Description MT Model Feature
IBM FlashSystem V9000 LFF Expansion Enclosure 9848 12F  
8TB 7.2K 3.5 NL HDD 9848 12F AH32
1.5m 12Gb SAS Cable (mSAS HD) 9848 12F ACUB
3m 12Gb SAS Cable (mSAS HD) 9848 12F ACUC
6m 12Gb SAS Cable (mSAS HD) 9848 12F ACUD
Power Cord - EMEA 9848 12F 9716
Power Cord - Australia/NZ 9848 12F 9717
Power Cord - Europe/Africa 9848 12F 9718
Power Cord - Denmark 9848 12F 9719
Power Cord - South Africa 9848 12F 9720
Power Cord - Switzerland 9848 12F 9721
Power Cord - Chile/Italy 9848 12F 9722
Power Cord - Israel 9848 12F 9723
Power Cord - Argentina 9848 12F 9725
Power Cord - China 9848 12F 9726
Power Cord - US/Group 1 9848 12F 9731
Power Cord - Taiwan 9848 12F 9732
Power Cord - Brazil 9848 12F 9733
Power Cord - India 9848 12F 9734
Power Cord - Japan 9848 12F 9735
Power Cord - Korea 9848 12F 9736
Power Cord - Chicago 9848 12F 9737
TAA Compliance 9848 12F 0983
Shipping and Handling 9848 12F AGBJ
Shipping and Handling NC 9848 12F AG00
SAS Enclosure Attach Card 9848 AC2 AH13



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Business Partner information
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If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld® ID and password are required (use IBM ID).

BP Attachment for Announcement Letter 116-054


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Publications
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No publications are shipped with the announced products.

To view online information and link to a download site on or after the general availability date, go to the IBM FlashSystem V9000 website.

To order additional select hardcopy publications or download free PDF format publications, go to the IBM Publications Center website.

Call the Publications Support Group at 800-879-2755, and select option 1.

Contact your IBM representative.

The IBM Publications Center

Hardcopies of selected IBM FlashSystem V9000 publications are available from the IBM Publications Center, as well as free softcopy publications. The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. A large number of publications are available online in various file formats, and they can all be downloaded.

To access the IBM Publications Center Portal, go to the IBM Publications Center website.



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Services
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Global Technology Services

IBM services include business consulting, outsourcing, hosting services, applications, and other technology management.

These services help you learn about, plan, install, manage, or optimize your IT infrastructure to be an on-demand business. They can help you integrate your high-speed networks, storage systems, application servers, wireless protocols, and an array of platforms, middleware, and communications software for IBM and many non-IBM offerings. IBM is your one-stop shop for IT support needs.

For details on available services, contact your IBM representative or go to the http://www.ibm.com/services/ website.

For details on available IBM Business Continuity and Recovery Services, contact your IBM representative or go to the Resiliency Services website.

Details on education offerings related to specific products can be found on the IBM authorized training website.



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Technical information
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Specified operating environment

Physical specifications
  • Height: 8.7 cm (3.4 in)
  • Width: 48.3 cm (19.0 in)
  • Depth: 55.6 cm (21.9 in)
  • Approximate weight:
    • LFF expansion enclosure:
      • Empty: 16.4 kg (36.1 lb)
      • Fully configured: 26.7 kg (58.7 lb)
    • SFF expansion enclosure:
      • Empty: 16.7 kg (36.7 lb)
      • Fully configured: 25.0 kg (55.0 lb)

To assure installability and serviceability in non-IBM industry-standard racks, review the installation planning information for any product-specific installation requirements.

Operating environment
  • Air temperature:
    • Operating: 5°C to 40°C (41°F to 104°F) up to 950 m (3,117 ft) above sea level. Above 950 m, de-rate maximum air temperature 1 degree per 175 m.
    • Non-operating: 1°C to 60°C (33.8°F to 140°F)
  • Relative humidity:
    • Operating: 8% - 85%
    • Non-operating: 8% - 85%
  • Electrical power:
    • AC power:
      • Voltage range: 100-240 V AC
      • Frequency: 50-60 Hz
    • DC power:
      • Voltage range: -42 to -60 V DC
      • Voltage nominal: -48 V DC
      • Current: 12.0 A

Models with the dc power feature require an electrically rated 20A circuit breaker for the -48 V dc input. The wiring between the dc power source and the dc power supply connectors must be with 12AWG copper wires.

  • Heat dissipation: 2,730 BTU per hour
  • Acoustical noise emission:
    • LFF expansion enclosure:
      • 6.1 bels (idling)
      • 6.1 bels (operating)
    • SFF expansion enclosure:
      • 6.2 bels (idling)
      • 6.2 bels (operating)
Homologation

This product is not certified for direct connection by any means whatsoever to interfaces of public telecommunications networks. Certification may be required by law prior to making any such connection. Contact an IBM representative or reseller for any questions.

Hardware requirements

Go to the IBM System Storage Interoperation Center for the latest hardware requirements and compatibility information.

Software requirements

Go to the IBM System Storage Interoperation Center for the latest software requirements and compatibility information.

Planning information

Cable orders

Fiber optic cables, rack cables, and power cords can be ordered by feature number.

Security, auditability, and control

This product uses a system log to record all changes.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities.



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Terms and conditions
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Volume orders

Contact your IBM representative.

IBM Global Financing

Yes

Products - terms and conditions

Warranty period

Technical Advisor support will be provided during the warranty period. This support enhances end-to-end support for the client's complex IT solutions. The Technical Advisor uses an integrated approach for proactive, coordinated cross-team support to enable customers to maximize IT availability. Technical Advisor support for FlashSystem V9000 will be delivered remotely and will include a documented support plan, coordinated problem and crisis management, reporting on the client's hardware inventories and software levels, and consultation regarding FlashSystem V9000 software updates. The Technical Advisor will conduct a Welcome Call with the client and provide a statement of work for this support.

Machine type 9846: One year.

Machine type 9848: Three years.

To obtain copies of the IBM Statement of Limited Warranty, contact your reseller or IBM. An IBM part or feature installed during the initial installation of an IBM machine is subject to the full warranty period specified by IBM. An IBM part or feature that replaces a previously installed part or feature assumes the remainder of the warranty period for the replaced part or feature. An IBM part or feature added to a machine without replacing a previously installed part or feature is subject to a full warranty. Unless specified otherwise, the warranty period, type of warranty service, and service level of a part or feature are the same as those for the machine in which it is installed.

Extended warranty service: This product is provided with one year of standard warranty and an optional two additional years of extended warranty services to make these offerings. Customers should consult with their financial personnel on the appropriate financial treatment for this offering.

Warranty service

If required, IBM provides repair or exchange service depending on the types of warranty service specified for the machine. IBM will attempt to resolve your problem over the telephone, or electronically through an IBM website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM. You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines on-site service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts. If applicable to your product, parts considered Customer Replaceable Units (CRUs) will be provided as part of the machine's standard warranty service.

Service levels are response-time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations. Additional charges may apply outside IBM's normal service area. Contact your local IBM representative or your reseller for country-specific and location-specific information.

On-site Service

At IBM's discretion, you will receive specified CRU service, or IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well-lit, and suitable for the purpose.

Service level is:

  • 24 hours per day, 7 days a week, 4 hour average, same day response.

Warranty service

IBM is now shipping machines with selected non-IBM parts that contain an IBM field replaceable unit (FRU) part number label. These parts are to be serviced during the IBM machine warranty period. IBM is covering the service on these selected non-IBM parts as an accommodation to their customers, and normal warranty service procedures for the IBM machine apply.

Maintenance service options

IBM FlashSystem V9000, including its MicroLatency® Flash Modules, is covered by up to seven years of total hardware support through the applicable warranty period plus up to six years of optional post-warranty hardware maintenance for a total of seven years. Clients may purchase additional years of maintenance either with the purchase of the system or until IBM announces withdrawal from marketing or withdrawal from service as applicable. IBM also may offer warranty service upgrades that provide additional services during the warranty period. Software support for the IBM FlashSystem V9000 is also available for up to seven years subject to the applicable warranty and post-warranty terms and conditions. IBM reserves the right to modify or withdraw this or any other offerings at any time. Other terms, conditions and exclusions apply. Consult with your advisors about the appropriate financial treatment for this offering. Not available in all countries. Contact your sales representative for more information.

If required, IBM provides repair or exchange service depending on the types of maintenance service specified for the machine. IBM will attempt to resolve your problem over the telephone or electronically, via an IBM website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM. You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines on-site service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts. Service levels are response-time objectives and are not guaranteed. The specified level of maintenance service may not be available in all worldwide locations. Additional charges may apply outside IBM's normal service area. Contact your local IBM representative or your reseller for country-specific and location-specific information. The following service selections are available as maintenance options for your machine type. To help improve problem determination efficiency, it is advised that the SMTP and call home service settings be configured on the IBM FlashSystem A9000R.

On-site Service

IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well-lit, and suitable for the purpose.

Service levels are:

  • 9 hours per day, Monday through Friday, excluding holidays, next business day response. Calls must be received by 5:00 PM local time in order to qualify for next business day response
  • 9 hours per day, Monday through Friday, excluding holidays, 4 hour average, same business day response
  • 24 hours per day, 7 days a week, same day response
  • 24 hours per day, 7 days a week, 2 hour average response, same day
Non-IBM parts service

Under certain conditions, IBM provides services for selected non-IBM parts at no additional charge for machines that are covered under warranty service upgrades or maintenance services.

This service includes hardware problem determination (PD) on the non-IBM parts (for example, adapter cards, PCMCIA cards, disk drives, memory) installed within IBM machines and provides the labor to replace the failing parts at no additional charge.

If IBM has a Technical Service Agreement with the manufacturer of the failing part, or if the failing part is an accommodations part (a part with an IBM FRU label), IBM may also source and replace the failing part at no additional charge. For all other non-IBM parts, customers are responsible for sourcing the parts. Installation labor is provided at no additional charge, if the machine is covered under a warranty service upgrade or a maintenance service.

Usage plan machine

No

IBM hourly service rate classification

Two

When a type of service involves the exchange of a machine part, the replacement may not be new, but will be in good working order.

General terms and conditions

Field-installable features

Yes

Model conversions

No

Machine installation

Installation is performed by IBM. IBM will install the machine in accordance with the IBM installation procedures for the machine. In the United States, contact IBM at 1-800-IBM-SERV (426-7378). In other countries, contact the local IBM office.

Graduated program license charges apply

No

Licensed Internal Code and Licensed Machine Code

This product does not contain Licensed Internal Code or Licensed Machine Code.

Educational allowance

A reduced charge is available to qualified education customers. The educational allowance may not be added to any other discount or allowance.

The educational allowance is 15% for the products in this announcement.



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Prices
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For additional information and current prices, contact your local IBM representative.

The following are newly announced features on the specific model of the IBM FlashSystem 9846 machine type:

Description Model Feature Initial/MES/Both/Support CSU RP MES
IBM FlashSystem V9000 LFF Expansion Enclosure 12F     No No
8TB 7.2K 3.5 NL HDD 12F AH32 Both Yes No
1.5m 12Gb SAS Cable (mSAS HD) 12F ACUB Both Yes No
3m 12Gb SAS Cable (mSAS HD) 12F ACUC Both Yes No
6m 12Gb SAS Cable (mSAS HD) 12F ACUD Both Yes No
Power Cord - EMEA 12F 9716 Both Yes No
Power Cord - Australia/NZ 12F 9717 Both Yes No
Power Cord - Europe/Africa 12F 9718 Both Yes No
Power Cord - Denmark 12F 9719 Both Yes No
Power Cord - South Africa 12F 9720 Both Yes No
Power Cord - Switzerland 12F 9721 Both Yes No
Power Cord - Chile/Italy 12F 9722 Both Yes No
Power Cord - Israel 12F 9723 Both Yes No
Power Cord - Argentina 12F 9725 Both Yes No
Power Cord - China 12F 9726 Both Yes No
Power Cord - US/Group 1 12F 9731 Both Yes No
Power Cord - Taiwan 12F 9732 Both Yes No
Power Cord - Brazil 12F 9733 Both Yes No
Power Cord - India 12F 9734 Both Yes No
Power Cord - Japan 12F 9735 Both Yes No
Power Cord - Korea 12F 9736 Both Yes No
Power Cord - Chicago 12F 9737 Both Yes No
TAA Compliance 12F 0983 Initial N/A No
Shipping and Handling 12F AGBJ Initial N/A No
Shipping and Handling NC 12F AG00 Initial N/A No
SAS Enclosure Attach Card AC2 AH13 Both No No

The following are newly announced features on the specific model of the IBM FlashSystem 9848 machine type:

Description Model Feature Initial/MES/Both/Support CSU RP MES
IBM FlashSystem V9000 LFF Expansion Enclosure 12F     No No
8TB 7.2K 3.5 NL HDD 12F AH32 Both Yes No
1.5m 12Gb SAS Cable (mSAS HD) 12F ACUB Both Yes No
3m 12Gb SAS Cable (mSAS HD) 12F ACUC Both Yes No
6m 12Gb SAS Cable (mSAS HD) 12F ACUD Both Yes No
Power Cord - EMEA 12F 9716 Both Yes No
Power Cord - Australia/NZ 12F 9717 Both Yes No
Power Cord - Europe/Africa 12F 9718 Both Yes No
Power Cord - Denmark 12F 9719 Both Yes No
Power Cord - South Africa 12F 9720 Both Yes No
Power Cord - Switzerland 12F 9721 Both Yes No
Power Cord - Chile/Italy 12F 9722 Both Yes No
Power Cord - Israel 12F 9723 Both Yes No
Power Cord - Argentina 12F 9725 Both Yes No
Power Cord - China 12F 9726 Both Yes No
Power Cord - US/Group 1 12F 9731 Both Yes No
Power Cord - Taiwan 12F 9732 Both Yes No
Power Cord - Brazil 12F 9733 Both Yes No
Power Cord - India 12F 9734 Both Yes No
Power Cord - Japan 12F 9735 Both Yes No
Power Cord - Korea 12F 9736 Both Yes No
Power Cord - Chicago 12F 9737 Both Yes No
TAA Compliance 12F 0983 Initial N/A No
Shipping and Handling 12F AGBJ Initial N/A No
Shipping and Handling NC 12F AG00 Initial N/A No
SAS Enclosure Attach Card AC2 AH13 Both No No

CSU = Customer setup

RP MES = Return parts MES

Pricing terms

Prices in the following PDF prices link are suggested list prices on day of announcement for the U.S. only. They are provided for your information only. Dealer prices may vary, and prices may also vary by country. IBM list price does not include tax or shipping and is subject to change without notice.

ENUS-116-054-LIST_PRICES_2016_05_24.PDF ENUS-116-054-LIST_PRICES_2016_05_24.PDF

Alternative service

Machine type-model Feature IOR IBM same day on-site repair (IOR, 24 x 7) IO8 IBM next day on-site repair (IOR, NBD 9 x 5)
9846-12F      
Machine type-model Feature IOR IBM same day on-site repair (IOR, 24 x 7) IO8 IBM next day on-site repair (IOR, NBD 9 x 5)
9848-12F      

ServiceElect (ESA) charges

For ServiceElect (ESA) maintenance service charges, contact IBM Global Services at 888-IBM-4343 (426-4343).

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or go to the IBM Global Financing website for more information.

IBM Global Financing offerings are provided through IBM Credit LLC in the United States and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

Financing solutions from IBM Global Financing can help you stretch your budget and affordably acquire the new product. But beyond the initial acquisition, our end-to-end approach to IT management can also help keep your technologies current, reduce costs, minimize risk, and preserve your ability to make flexible equipment decisions throughout the entire technology lifecycle.



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Order now
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To order, contact your Americas Call Centers, local IBM representative, or your IBM Business Partner. To identify your local IBM representative or IBM Business Partner call 800-IBM-4YOU (426-4968). For more information, contact the Americas Call Centers.

Phone: 800-IBM-CALL (426-2255)

Fax: 800-2IBM-FAX (242-6329)

For IBM representative: callserv@ca.ibm.com

For IBM Business Partner: pwcs@us.ibm.com

Mail:
IBM Teleweb Customer Support
ibm.com® Sales Execution Center, Americas North
3500 Steeles Ave. East, Tower 3/4
Markham, Ontario
Canada L3R 2Z1
Reference:

YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.


Note: Shipments will begin after the planned availability date.
Trademarks

FlashSystem and IBM FlashCore are trademarks of IBM Corporation in the United States, other countries, or both.

IBM FlashSystem, IBM, System Storage, PartnerWorld, Global Technology Services, MicroLatency and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at:

Terms of use

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/

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