IBM System Storage TS2260 Tape Drive Model H6S incorporates IBM LTO Ultrium 6 tape drive technology

IBM United States Hardware Announcement 114-088
April 28, 2014


Table of contents
 Overview Overview  Publications Publications
 Key prerequisites Key prerequisites  Technical information Technical information
 Planned availability date Planned availability date  Terms and conditions Terms and conditions
 Description Description  Prices Prices
 Product positioning Product positioning   Order now Order now
 Product number Product number


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At a glance
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IBM System Storage TS2260 Tape Drive Express

IBM® System Storage® TS2260 Tape Drive Model H6S is designed to deliver IBM tape reliability and performance at open systems prices. Features of the new Ultrium™ 6 model include:

For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).



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Overview
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The new IBM System Storage TS2260 Tape Drive Model H6S (machine type 3580) external stand-alone or rack mountable unit, is designed to offer high capacity and performance for the midrange systems environment. THE TS2260 incorporates the (LTO) IBM System Storage Ultrium 6 Half-High SAS Tape Drive and is designed to support the LTO Generation 6 media specification native data rate performance of up to 160 MB/sec compared to the IBM TS2250 LTO half-high tape drive (Ultrium 5) at up to 140 MB/sec native data transfer rate. The TS2260 tape drive supports the LTO Generation 6 specifications for LTO tape drive technology, and LTO Generation 6 media to a compressed capacity of up to 6.25 TB with 2.5 to 1 compression (up to 2.5 TB native capacity) compared to previous LTO 5 compressed capacity of up to 3.0 TB with 2:1 compression (up to 1.5 TB native capacity) per tape cartridge. The TS2260 can read and write to Ultrium 6 and Ultrium 5 cartridges, and is read compatible with Ultrium 4 data cartridges. The Ultrium 6 tape drive is encryption-capable and designed to support application managed encryption.

The TS2260 Model H6S tape drive uses a 6 Gbps dual port SAS interface for connection to a wide spectrum of system servers. The new T2260 attaches to IBM System x® and PC servers, and selected IBM Power Systems™ models. The TS2260 also supports Microsoft™ Windows™, HP-UX, Oracle Solaris, and UNIX™.

The following IBM TS2260 H6S half-high LTO Ultrium 6 tape drive enhancements are designed to help improve performance, capacity, and reliability:

The enclosure width allows two TS2260 storage units to be mounted side by side in a 19-inch IBM server rack mount shelf kit, requiring four EIA units (4U) of rack space.

The TS2260 tape drive provides an excellent migration path from digital linear tape (DLT or SDLT), 1/4 in (QIC), 4 mm (DAT), 8 mm, or older LTO generation tape drives.

The IBM LTFS SDE software is included with each TS2260 and leverages LTO6 tape partitioning. It is designed to enable a self-describing tape file format and to deliver an easy tape storage and distribution solution without the use of additional database applications. Customers of the IBM LTFS software are those who require a standard tape cartridge format at a low cost and will use standalone IBM LTO6 tape drives. IBM LTFS is well-suited for those in the media and entertainment industry, and other fields that need massive data storage on tape for long retention periods, such as banking, scientific research, and government sectors. For further information and list of supported operating systems, refer to the following website

http://www.ibm.com/tape/ltfs


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Key prerequisites
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Appropriate levels of host software are required to attach the IBM System Storage TS2260 tape drive to selected IBM Power Systems, IBM System x, HP-UX, SUN, UNIX, and PC servers.

Refer to the Technical information section for details.



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Planned availability date
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April 28, 2014



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Description
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The IBM System Storage TS2260 Tape Drive is an external stand-alone or rack-mountable unit containing an LTO Ultrium 6 tape drive designed for the heavy demands of backup tape storage. The TS2260 is supported for SAS attachment to IBM Power Systems, HP-UX, Oracle Solaris, UNIX, and PC servers.

TS2260 Tape Drive Model H6S incorporates sixth-generation IBM LTO Ultrium technology and offers the following improvements over the Ultrium 5 tape drive:

IBM LTFS software application leverages LTO6 tape partitioning. It is designed to enable a self-describing tape file format and to deliver an easy tape storage and distribution solution without the use of additional database applications. Customers of IBM LTFS software are those who require a standard tape cartridge format at a low cost and will use stand-alone IBM LTO6 tape drives. IBM LTFS is well-suited for those in the media and entertainment industry, and other fields that need massive data storage on tape for long retention periods, such as banking, scientific research, and government sectors. For further information and list of supported operating systems, refer to the following website

http://www.ibm.com/tape/ltfs

IBM maintains the latest levels of System Storage tape drive and library device drivers and documentation on the Internet. Utilize the Fix Central download portal by accessing the following website

http://www.ibm.com/support/fixcentral

There are a few pull down menus to navigate to the correct download as follows:

  1. In the first pull down menu labeled "Product Group", select " System Storage ".
  2. In the next pull down menu that appears which is labeled "Product Family", select "Tape Systems".
  3. With the next pull down menu, "Product Type", select "Tape drivers and software".
  4. This will bring up the "Product" menu, which provides selections for "Platform drivers, Tools, or Software".
  5. Under "Platform drivers", in order to download your driver, select the correct operating system.
  6. Two more pull down menus will appear with information. Click "Continue".
  7. The next screen can be used to narrow the search, however just click "Continue" to view what is available.

The IBM Tape Device Drivers Installation and User's Guide can be found at the following website

http://www-01.ibm.com/support/docview.wss?rs=577&uid=ssg1S7002972

Proven IBM LTO Ultrium features enhanced in the IBM LTO Ultrium 6 tape drive include:

Ultrium Data Cartridge

The TS2260 tape drive supports the LTO Generation 6 media specification of 6.25 TB with 2.5 to 1 compression for LTO Generation 6 tape cartridges and 3.0 TB compressed for previous Ultrium 5 cartridges. The TS2260 can read and write to Ultrium 5 cartridges and read Ultrium 4 cartridges.

These cartridges have been designed to provide several enhancements over previous tape technologies. They are designed to work with tape drives that have increased tape speeds and high-density data recording. The case is specially designed for use in automated libraries and is designed for repeated, unattended handling. The tape itself is an advanced metal particle tape developed for durability and capacity.

The TS2260 also offers IBM LTFS partitioning support which enables data to be written individually on media without affecting data on another partition. LTFS SDE is included with each TS2260.

With support for IBM LTO Ultrium-format tape data cartridges, the TS2260 tape drive provides an excellent migration path from digital linear tape (DLT or SDLT), 1/4 in (QIC), 4 mm (DAT), 8 mm, or older LTO generation tape drives. It can be a cost-effective solution for backup, save-and-restore, and archiving functions as the entry point for the family of IBM Ultrium tape products.

Accessibility by people with disabilities

A US Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at

http://www.ibm.com/able/product_accessibility/index.html


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Product positioning
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As you compare competitive tape solutions, consider:

The IBM System Storage TS2260 Tape Drive and software applications are designed to address these requirements and constitute a functionally rich tape storage solution incorporating LTO Ultrium 6 tape drive technology.

TS2260 Tape Drive Model H6S is an excellent choice if you use tape drives that require larger-capacity or higher-performance tape backup. The TS2260, an entry offering to the family of IBM Ultrium tape products, is the answer to growing storage requirements and shrinking backup windows.

The TS2260 tape drive is an excellent tape storage solution if you use digital linear tape drives or require high-performance tape backup. In addition to reading and writing on IBM LTO Ultrium 5 or 6-format tape cartridges, the TS2260 tape drive provides an excellent functional alternative to DLT/SDLT, 1/4 in, 4 mm, 8 mm, IBM Magstar® MP 3570, or older LTO generation tape drives.

For capacity requirements greater than 6.25 TB (compressed) and for incorporating LTO Ultrium technology, the IBM System Storage TS2900 Tape Autoloader, IBM System Storage TS3100 or TS3200 Tape Library, or the IBM System Storage TS3310 and TS3500 Tape Libraries should be considered.

For mission-critical data protection needs, optimized for enterprise multi-mode and host attachment, or high-cycle and start/stop intensive tape applications, consider the IBM System Storage TS1130 or TS1140 Tape Drive with the IBM System Storage TS3500 Tape Library.



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Product number
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                                              Machine
Description                                   type     Model   Feature

TS2260 Tape Drive Model H6S with              3580     H6S
 HHLTO6 SAS Tape Drive with enclosure
 and power supply
 
Options for Model H6S:
 2.0M SAS/Mini-SAS 1x Cable                                    5402
 2.0M Mini-SAS/Mini-SAS 1x Cable                               5502
 
 Rack Mount Shelf Kit w/PDU Line Cord                          7003
 Ultrium Cleaning Cartridge                                    8002
 Ultrium 4 Data Cartridge (5-Pack)                             8405
 Ultrium 5 Data Cartridge (5-Pack)                             8505
 Attached to HP-UX System                                      9210
 Attached to Oracle Solaris System                             9211
 Attached to Windows System                                    9212
 Attached to Linux System                                      9215
 Attached to IBMi (i5 OS& OS/400®) System                      9400
 Attached to IBM AIX® System                                   9600
 
Power Cord Options:

 2.8M Power Cord 125V US/Canada                                9800
 2.8M Power Cord 250V France/Germany                           9820
 2.8M Power Cord 250V Denmark                                  9821
 2.8M Power Cord 250V UK/China                                 9825
 2.8M Power Cord 250V Israel                                   9827
 2.8M Power Cord 250V Switzerland                              9828
 2.8M Power Cord 250V S. Africa                                9829
 2.8M Power Cord 250V Italy                                    9830
 2.8M Power Cord 250V Australia                                9831
 2.8M Power Cord 250V US/Canada                                9833
 2.8M Power Cord 250V Uruguay/Argentina                        9834
 2.8M Power Cord 125V Taiwan                                   9835
 2.8M Power Cord 250V China (PRC)                              9840
 2.8M Power Cord 250V Taiwan                                   9841
 2.8M Power Cord 125V Japan                                    9842
 2.8M Power Cord 250V Japan                                    9843
 2.8M Power Cord 250V Korea                                    9844
 2.8M Power Cord 250V India                                    9845
 2.8M Power Cord 250V Brazil                                   9847
 Rack Device to PDU Line Cord                                  9848

Business Partner information

If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld ID and password are required (use IBM ID).

https://www.ibm.com/partnerworld/mem/sla.jsp?num=114-088


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Publications
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The following publication is shipped with the product. Additional copies are available.

                                      Order
Title                                 number
 
IBM System Storage TS2260 Tape        GA32-2226-00
 Drive Model H6S Setup, Operator,
 and Service Guide
 

The following publications are available. To order, contact your IBM representative.

                                      Order
Title                                 number
 
IBM System Storage TS2260 Tape        GA32-2226-00
 Drive Model H6S Setup, Operator,
 and Service Guide
 
IBM System Storage TS2260 Tape        GC27-2276-02
 Drive Model H6S Quick
 Reference (English)
 
IBM Tape Device Driver                GC27-2130-13
 Installation and User's Guide
 (English)
 
IBM Tape Device Driver                GA32-0566-06
 Programming Reference (English)
 

These publications are also available at

http://www-05.ibm.com/e-business/linkweb/publications/servlet/pbi.wss

Click on country, then enter publication number.


Note: Search on storage/devdrvr/Doc/. All new IBM tape device drivers will only be posted to the web through the Fix Central download portal.

IBM maintains the latest levels of System Storage tape drive and library device drivers and documentation on the Internet. Utilize the Fix Central download portal by accessing the following website

http://www.ibm.com/support/fixcentral

There are a few pull down menus to navigate to the correct download as follows:

  1. In the first pull down menu labeled "Product Group", select " System Storage ".
  2. In the next pull down menu that appears which is labeled "Product Family", select "Tape Systems".
  3. With the next pull down menu, "Product Type", select "Tape drivers and software".
  4. This will bring up the "Product" menu, which provides selections for "Platform drivers, Tools, or Software".
  5. Under "Platform drivers", in order to download your driver, select the correct operating system.
  6. Two more pull down menus will appear with information. Click "Continue".
  7. The next screen can be used to narrow the search, however just click "Continue" to view what is available.

The IBM Tape Device Drivers Installation and User's Guide can be found at the following website

http://www-01.ibm.com/support/docview.wss?rs=577&uid=ssg1S7002972

The IBM Systems Information Center provides you with a single information center where you can access product documentation for IBM systems hardware, operating systems, and server software. Through a consistent framework, you can efficiently find information and personalize your access. The IBM Systems Information Center is at

http://publib14.boulder.ibm.com/infocenter/systems

IBM Publications Center Portal

http://www.ibm.com/shop/publications/order

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided, as well as payment options via credit card. A large number of publications are available online in various file formats, which can currently be downloaded free of charge.



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Services
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Global Technology Services®

IBM services include business consulting, outsourcing, hosting services, applications, and other technology management.

These services help you learn about, plan, install, manage, or optimize your IT infrastructure to be an On Demand Business. They can help you integrate your high-speed networks, storage systems, application servers, wireless protocols, and an array of platforms, middleware, and communications software for IBM and many non-IBM offerings. IBM is your one-stop shop for IT support needs.

For details on available services, contact your IBM representative or visit

http://www.ibm.com/services/

For details on available IBM Business Continuity and Recovery Services, contact your IBM representative or visit

http://www.ibm.com/services/continuity

For details on education offerings related to specific products, visit

http://www.ibm.com/services/learning/

Select your country, and then select the product as the category.



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Technical information
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Specified operating environment

Physical specifications

To assure installability and serviceability in non-IBM industry-standard racks, review the installation planning information for any product-specific installation requirements.

Operating environment
Hardware requirements

The TS2260 tape drive comes with raven black covers. The TS2260 Model H6S uses a SAS interface. The TS2260 tape drive can be attached to the IBM Power Systems, System x, and HP-UX, Oracle Solaris, and non-IBM servers that support those interface specifications. A current list of supported open system configurations is available from the following website

http://www-1.ibm.com/storage/tape/lto

Select the model, then "Product Details," " LTO Compatibility," to view "Independent Software Vendor Matrix (ISV)" for the product.

A power cord option number, if applicable, should also be specified.

Cables: For TS2260 Model H6S, a SAS cable is required to attach a TS2260 tape drive to host a SAS adapter.

At least one of the above cables should be specified on the initial plant order.

The following cable options are available for SAS attachment:

Refer to the Special Features section of the TS2260 (3580) tape drive sales manual for detailed descriptions of these features.

Support for the following host bus adapters (HBAs)

For a current list of HBAs that support the TS2260, visit

http://www-03.ibm.com/systems/support/storage/config/ssic/index.jsp
Software requirements

For a current list of host software versions and release levels that support the TS2260, refer to the following website

http://www-03.ibm.com/systems/support/storage/config/ssic/index.jsp

Select the model, then "Product Details," and view "Interoperability matrix," for supported servers and operating systems for the product.

Tivoli® Storage Manager, BRMS, and other compatible software offerings provide storage and tape management software for the 3580 or TS2260 family of products. Supporting software and applications must be obtained separately from IBM, IBM Business Partners, or independent software vendors (ISVs). A list of compatible software is available from your IBM representative or at

http://www-1.ibm.com/storage/tape/lto

Select the model, then "Product Details,", then " LTO Compatability," and view "Independent Software Vendor (ISV) matrix for LTO " for the product.

IBM continues to work together with the ISVs to support the IBM LTO Ultrium tape drives or TS2260 family of products. Individual application vendors should be contacted for specific information and availability dates.

IBM maintains the latest levels of System Storage tape drive and library device drivers and documentation on the Internet. Utilize the Fix Central download portal by accessing the following website

http://www.ibm.com/support/fixcentral

There are a few pull down menus to navigate to the correct download as follows:

  1. In the first pull down menu labeled "Product Group", select " System Storage ".
  2. In the next pull down menu that appears which is labeled "Product Family", select "Tape Systems".
  3. With the next pull down menu, "Product Type", select "Tape drivers and software".
  4. This will bring up the "Product" menu, which provides selections for "Platform drivers, Tools, or Software".
  5. Under "Platform drivers", in order to download your driver, select the correct operating system.
  6. Two more pull down menus will appear with information. Click "Continue".
  7. The next screen can be used to narrow the search, however just click "Continue" to view what is available.

The IBM Tape Device Drivers Installation and User's Guide can be found at the following website

http://www-01.ibm.com/support/docview.wss?rs=577&uid=ssg1S7002972
Compatibility

The IBM LTO Ultrium 6 tape drive can read and write IBM LTO 6 and 5 data cartridges and read IBM LTO Ultrium 4 data cartridges. The LTO Generation 6 media specification of 6.25 TB compressed data cartridges can only be used on the new IBM LTO Ultrium 6 tape drives.

Limitations

SAS cable lengths are limited to 5.5 m (18 ft).

Installing more than one TS2260 tape drive on a SAS bus may impact tape drive or system performance. Intermixing of other SAS devices on the same bus as the TS2260 may also impact performance of those devices.

Although multiple systems may be attached to a tape drive, the systems cannot use the drive simultaneously.

While the compression technology can increase the amount of data stored on the media, the actual degree of compression achieved is highly sensitive to the characteristics of the data being compressed.

Planning information

Customer responsibilities

Physical planning is a customer responsibility. Detailed planning information is in the IBM System Storage TS2260 Tape Drive Model H6S Setup, Operator, and Service Guide (GC27-2103). The TS2260 tape drive is designated as a customer setup unit (CSU). It is the customers' responsibility to install the unit. Customers are responsible for obtaining the appropriate SAS adapters, cables, and interposers (if required) for system attachment. Customers are also responsible for ordering media. For optimum performance, the customer must obtain the latest level of firmware prior to installing the unit. Customers can download the latest level of firmware from the LTO website

http://www.ibm.com/storage/lto

Downloading or obtaining from IBM and installing designated Machine Code (microcode, basic input/output system code (called BIOS), utility programs, device drivers, and diagnostics delivered with an IBM machine) and other software updates from an IBM Internet website or from other electronic media must be completed by the customer with the help of instructions that IBM provides. Customers may request IBM to install Machine Code changes; however, there may be a charge for that service.

Cable orders

For TS2260 Model H6S, a SAS cable is required to attach a TS2260 tape drive to a host SAS adapter. SAS/Min-SAS cables provide attachment from HBA with SFF-8470 to the drive with SFF-8088. Mini-SAS/Mini-SAS cables provide attachment from HBA SFF-8088 to the drive with SFF-8088. At least one SAS cable should be specified on the initial plant order.

The following cable options are available for SAS attachment:

Refer to the Specify or Special Features section of the 3580 Sales Manual for a detailed description of the cables available.

Installability

Installation time for the TS2260 tape drive is approximately 0.5 to 0.7 hours.

Packaging
                                                               Number of
Product              Shipment group                            boxes
 
3580                 TS2260 with Tape Drive                    1
                      (3580 Model H6S)
                     Power cord option
                     One cleaning cartridge
                     Documentation CD that includes:
                      - IBM System Storage TS2260 Model
                         H6S Tape Drive Setup, Operator,
                         and Service Guide
                      - IBM System Storage TS2260
                         Statement of Limited Warranty
                      - IBM Translated Safety Notices
                     Documentation kit that includes:
                      - License Agreement
                      - IBM System Storage TS2260
                         Statement of Limited Warranty
                      - IBM System Storage TS2260
                         Model H6S Quick Reference
                      - CD pointer document
                      - Device Driver pointer document
                      - Compliance document
                     LTFS Single Drive Edition (SDE) software CD

Security, auditability, and control

This product uses the security and auditability features of the host hardware, host software, and application software.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities.



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IBM Electronic Services
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Electronic Service Agent™ and the IBM Electronic Support web portal are dedicated to providing fast, exceptional support to IBM Systems customers. The IBM Electronic Service Agent tool is a no-additional-charge tool that proactively monitors and reports hardware events, such as system errors, performance issues, and inventory. The Electronic Service Agent tool can help you stay focused on your company's strategic business initiatives, save time, and spend less effort managing day-to-day IT maintenance issues. Servers enabled with this tool can be monitored remotely around the clock by IBM Support all at no additional cost to you.

Now integrated into the base operating system of AIX 5.3, AIX 6.1, and AIX 7.1, Electronic Service Agent is designed to automatically and electronically report system failures and utilization issues to IBM, which can result in faster problem resolution and increased availability. System configuration and inventory information collected by the Electronic Service Agent tool also can be viewed on the secure Electronic Support web portal, and used to improve problem determination and resolution by you and the IBM support team. To access the tool main menu, simply type "smitty esa_main", and select "Configure Electronic Service Agent." In addition, ESA now includes a powerful Web user interface, giving the administrator easy access to status, tool settings, problem information, and filters. For more information and documentation on how to configure and use Electronic Service Agent, refer to

http://www.ibm.com/support/electronic

The IBM Electronic Support portal is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. This portal enables you to gain easier access to IBM resources for assistance in resolving technical problems. The My Systems and Premium Search functions make it even easier for Electronic Service Agent tool-enabled customers to track system inventory and find pertinent fixes.

Benefits

Increased uptime: The Electronic Service Agent tool is designed to enhance the Warranty or Maintenance Agreement by providing faster hardware error reporting and uploading system information to IBM Support. This can translate to less wasted time monitoring the "symptoms," diagnosing the error, and manually calling IBM Support to open a problem record. Its 24 x 7 monitoring and reporting mean no more dependence on human intervention or off-hours customer personnel when errors are encountered in the middle of the night.

Security: The Electronic Service Agent tool is designed to be secure in monitoring, reporting, and storing the data at IBM. The Electronic Service Agent tool securely transmits either via the Internet (HTTPS or VPN) or modem, and can be configured to communicate securely through gateways to provide customers a single point of exit from their site. Communication is one way. Activating Electronic Service Agent does not enable IBM to call into a customer's system. System inventory information is stored in a secure database, which is protected behind IBM firewalls. It is viewable only by the customer and IBM. The customer's business applications or business data is never transmitted to IBM.

More accurate reporting: Since system information and error logs are automatically uploaded to the IBM Support center in conjunction with the service request, customers are not required to find and send system information, decreasing the risk of misreported or misdiagnosed errors. Once inside IBM, problem error data is run through a data knowledge management system and knowledge articles are appended to the problem record.

Customized support: Using the IBM ID entered during activation, customers can view system and support information in the "My Systems" and "Premium Search" sections of the Electronic Support Web site at

http://www.ibm.com/support/electronic

My Systems provides valuable reports of installed hardware and software using information collected from the systems by Electronic Service Agent. Reports are available for any system associated with the customer's IBM ID. Premium Search combines the function of search and the value of Electronic Service Agent information, providing advanced search of the technical support knowledge base. Using Premium Search and the Electronic Service Agent information that has been collected from your system, customers are able to see search results that apply specifically to their systems.

For more information on how to utilize the power of IBM Electronic Services, contact your IBM Systems Services Representative, or visit

http://www.ibm.com/support/electronic


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Terms and conditions
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Volume Orders

Contact your IBM representative.

IBM Global Financing

Yes

Products - terms and conditions

Warranty period

Three years. IBM Ultrium media is warranted separately.

IBM options or features initially installed in an IBM system carry the same warranty period as the system. If installed after the initial system installation, they carry the balance of the system warranty.

Warranty service

If required, IBM provides repair or exchange service depending on the types of warranty service specified for the machine. IBM will attempt to resolve your problem over the telephone, or electronically via an IBM website. Certain Machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM. You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines on-site service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts. If applicable to your product, parts considered Customer Replaceable Units (CRUs) will be provided as part of the machine's standard warranty service.

Service levels are response-time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations. Additional charges may apply outside IBM's normal service area. Contact your local IBM representative or your reseller for country and location-specific information.

CRU Service

IBM provides replacement CRUs to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM upon your request. CRUs are designated as being either a Tier 1 (mandatory) or a Tier 2 (optional) CRU.

Tier 1 (mandatory) CRU

Installation of Tier 1 CRUs, as specified in this announcement, is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation.

Tier 2 (optional) CRU

You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge.

Based upon availability, CRUs will be shipped for next business day (NBD) delivery. IBM specifies, in the materials shipped with a replacement CRU, whether a defective CRU must be returned to IBM. When return is required, return instructions and a container are shipped with the replacement CRU. You may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement.

The following parts have been designated as Tier 1 CRUs:

CRU and On-site Service

At IBM's discretion, you will receive specified CRU service, or IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose.

Service level is:

CRU and Courier or Depot Service

At IBM's discretion, you will receive specified CRU service, or you will disconnect the failing machine for collection arranged by IBM. IBM will provide you with a shipping container for you to return your machine to a designated service center. A courier will pick up your machine and deliver it to the designated service center. Following its repair or exchange, IBM will arrange the return delivery of the machine to your location. You are responsible for its installation and verification.

CRU and Customer Carry-In or Mail-In Service

At IBM's discretion, you will receive specified CRU service, or you will deliver or mail, as IBM specifies (prepaid unless IBM specifies otherwise), the failing machine suitably packaged to a location IBM designates. After IBM has repaired or exchanged the machine, IBM will make it available for your collection or, for mail-in service, IBM will return it to you at IBM's expense, unless IBM specifies otherwise. You are responsible for the subsequent installation and verification of the machine.

CRU and Machine Exchange Service

At IBM's discretion, you will receive specified CRU service, or IBM will initiate shipment of a replacement machine to your location. You are responsible for its installation and verification of operation. You must pack the failed machine into the shipping container that contained the replacement machine and return the failed machine to IBM. Transportation charges, both ways, are paid by IBM. You may be charged for the replacement machine if IBM does not receive the failed machine within 15 days of your receipt of the replacement.

Non-IBM parts service

Warranty service

IBM is now shipping machines with selected non-IBM parts that contain an IBM field replaceable unit (FRU) part number label. These parts are to be serviced during the IBM machine warranty period. IBM is covering the service on these selected non-IBM parts as an accommodation to their customers, and normal warranty service procedures for the IBM machine apply.

Warranty service upgrades

During the warranty period, warranty service upgrades provide an enhanced level of On-site Service for an additional charge. Service levels are response-time objectives and are not guaranteed. See the Warranty services section for additional details.

IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM website. Certain Machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM. You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines on-site service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts.

On-site Service

IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose. The following on-site response-time objectives are available as warranty service upgrades for your machine. Available offerings are:

Customer Replaceable Units (CRUs) may be provided as part of the machine's standard warranty CRU Service except that you may install a CRU yourself or request IBM installation, at no additional charge, under one of the On-site Service levels specified above. For additional information on the CRU Service, see the warranty information.

Maintenance services

If required, IBM provides repair or exchange service depending on the types of maintenance service specified for the machine. IBM will attempt to resolve your problem over the telephone or electronically, via an IBM website. Certain Machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM. You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines on-site service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts. Service levels are response-time objectives and are not guaranteed. The specified level of maintenance service may not be available in all worldwide locations. Additional charges may apply outside IBM's normal service area. Contact your local IBM representative or your reseller for country and location-specific information. The following service selections are available as maintenance options for your machine type.

IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose.

Service levels are:

Customer Replaceable Unit (CRU) Service

If your problem can be resolved with a CRU (for example, keyboard, mouse, speaker, memory, or hard disk drive), and depending upon the maintenance service offerings in your geography, IBM will ship the CRU to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM upon your request.

Based upon availability, CRUs will be shipped for next business day delivery. IBM specifies, in the materials shipped with a replacement CRU, whether a defective CRU must be returned to IBM. When return is required, 1) return instructions and a container are shipped with the replacement CRU, and 2) you may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement.

CRUs may be provided as part of the machine's standard maintenance service except that you may install a CRU yourself or request IBM installation, at no additional charge, under any of the On-site Service levels specified above.

Courier or Depot Service

You must disconnect the failing machine for collection arranged by IBM. IBM will provide you with a shipping container for you to return your machine to a designated service center. A courier will pick up your machine and deliver it to the designated service center. Following its repair or exchange, IBM will arrange the return delivery of the machine to your location. You are responsible for its installation and verification.

Customer Carry-In or Mail-In Service

You will deliver or mail, as IBM specifies (prepaid, unless IBM specifies otherwise) the failing machine suitably packaged to a location IBM designates. After IBM has repaired or exchanged the machine, IBM will make it available for your collection or, for mail-in service, IBM will return it to you at IBM's expense, unless IBM specifies otherwise. You are responsible for the subsequent installation and verification of the machine.

Machine Exchange Service

IBM will initiate shipment of a replacement machine to your location. You are responsible for its installation and verification of operation. You must pack the failed machine into the shipping container that contained the replacement machine and return the failed machine to IBM. Transportation charges, both ways, are paid by IBM. You may be charged for the replacement machine if IBM does not receive the failed machine within 15 days of your receipt of the replacement.

Non-IBM parts service

Under certain conditions, IBM provides services for selected non-IBM parts at no additional charge for machines that are covered under warranty service upgrades or maintenance services.

This service includes hardware problem determination (PD) on the non-IBM parts (for example, adapter cards, PCMCIA cards, disk drives, memory) installed within IBM machines and provides the labor to replace the failing parts at no additional charge.

If IBM has a Technical Service Agreement with the manufacturer of the failing part, or if the failing part is an accommodations part (a part with an IBM FRU label), IBM may also source and replace the failing part at no additional charge. For all other non-IBM parts, customers are responsible for sourcing the parts. Installation labor is provided at no additional charge, if the machine is covered under a warranty service upgrade or a maintenance service.

Usage plan machine

No

IBM hourly service rate classification

Two

When a type of service involves the exchange of a machine part, the replacement may not be new, but will be in good working order.

General terms and conditions

Field-installable features

No

Model conversions

No

Machine installation

Customer setup. Customers are responsible for installation according to the instructions IBM provides with the machine.

Graduated program license charges apply

No

Licensed machine code

IBM Machine Code is licensed for use by a customer on the IBM machine for which it was provided by IBM under the terms and conditions of the IBM License Agreement for Machine Code, to enable the machine to function in accordance with its specifications, and only for the capacity authorized by IBM and acquired by the customer. You can obtain the agreement at

http://www.ibm.com/servers/eserver/support/machine_warranties/machine_code.html

Access to Machine Code updates is conditioned on entitlement and license validation in accordance with IBM policy and practice. IBM may verify entitlement through customer number, serial number, electronic restrictions, or any other means or methods employed by IBM in its discretion.

You may also obtain updated code by contacting your IBM representative.

If the machine does not function as warranted and your problem can be resolved through your application of downloadable Machine Code, you are responsible for downloading and installing these designated Machine Code changes as IBM specifies. If you would prefer, you may request IBM to install downloadable Machine Code changes; however, you may be charged for that service.

Educational allowance

A reduced charge is available to qualified education customers. The educational allowance may not be added to any other discount or allowance.

The educational allowance is 15% for the products in this announcement.



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Prices
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For additional information and current prices, contact your local IBM representative.

                                       Machine         Feature  
Description                            type     Model  number   

TS2260 Tape Drive Model H6S            3580     H6S             
 with LTO SAS Tape Drive with
 enclosure and power supply
 
Options for Model H6S:
 
2.0M SAS/Mini-SAS 1x Cable                             5402*    
2.0M Mini-SAS/Min-SAS 1x Cable                         5502*    
Rack Mount Shelf Kit, w/PDU Line Cord                  7003*    
Ultrium Cleaning Cartridge L1 UCC                      8002*    
Ultrium 4 Data Cartridge (5-Pack)                      8405*    
Ultrium 5 Data Cartridge (5-Pack)                      8505*    
Ultrium 6 Data Cartridge (Single)                      8601     
Ultrium 6 Data Cartridge (5-Pack)                      8605     
Attached to HP-UX System                               9210*     
Attached to Sun Solaris System                         9211*     
Attached to Windows System                             9212*     
Attached to Linux System                               9215*     
Attach to IBMi or OS/400 System                        9400*     
Attach to IBM AIX System                               9600*     
 
Power Cord Options:
 2.8M Power Cord 125V US/Canada                        9800*     
 2.8M Power Cord 250V France/Germany                   9820*     
 2.8M Power Cord 250V Denmark                          9821*     
 2.8M Power Cord 250V UK/China                         9825*     
 2.8M Power Cord 250V Israel                           9827*     
 2.8M Power Cord 250V Switzerland                      9828*     
 2.8M Power Cord 250V S. Africa                        9829*     
 2.8M Power Cord 250V Italy                            9830*     
 2.8M Power Cord 250V Australia                        9831*     
 2.8M Power Cord 250V US/Canada                        9833*     
 2.8M Power Cord 250V Uruguay/Argentina                9834*     
 2.8M Power Cord 125V Taiwan                           9835*     
 2.8M Power Cord 250V China (PRC)                      9840*     
 2.8M Power Cord 250V Taiwan                           9841*     
 2.8M Power Cord 125V Japan                            9842*     
 2.8m Power Cord 250V Korea                            9844*     
 2.8m Power Cord 250V India                            9845*     
 2.8m Power Cord 250V Brazil                           9847*     
 Rack Device to PDU Line Cord                          9848*     
 
 
                     Field    Plant
Feature              install  install  MES
number               only     only     removal
 
5402*                N        N        N
5502*                N        N        N
7003*                N        N        N
8002*                N        Y        N
8405*                N        Y        N
8505*                N        Y        N
8601                 N        Y        N
8605                 N        Y        N
9210*                N        Y        N
9211*                N        Y        N
9212*                N        Y        N
9215*                N        Y        N
9400*                N        Y        N
9600*                N        Y        N
9800*                N        Y        N
9820*                N        Y        N
9821*                N        Y        N
9825*                N        Y        N
9827*                N        Y        N
9828*                N        Y        N
9829*                N        Y        N
9830*                N        Y        N
9831*                N        Y        N
9833*                N        Y        N
9834*                N        Y        N
9835*                N        Y        N
9840*                N        Y        N
9841*                N        Y        N
9842*                N        Y        N
9844*                N        Y        N
9845*                N        Y        N
9847*                N        Y        N
9848*                N        N        N
 
* Previously announced feature

Pricing terms

Prices in the following PDF prices link are suggested list prices on day of announcement for the U.S. only. They are provided for your information only. Dealer prices may vary, and prices may also vary by country. IBM list price does not include tax or shipping and is subject to change without notice.

ENUS-114-088-LIST_PRICES_2014_04_28.PDF ENUS-114-088-LIST_PRICES_2014_04_28.PDF

Alternative service

                              IE8
                              IBM
                         On-site Exchange
   Machine type-model     (IO8, 9 x 5)
 
   3580-H6S              
 
                              IOE
                              IBM
                         On-site Exchange
   Machine type-model      (IOE, 24 x 7)
 
   3580-H6S               
Warranty option charges
                            IE8 IBM
                            Next Day
                         On-site Exchange
   Machine type-model     (IO8, 9 x 5)

   3580-H6S              
 
                            IOE IBM
                            Same Day
                         On-site Exchange
   Machine type-model      (IOE, 24 x 7)
 
   3580-H6S               

IBM product support services maintenance prices

Warranty option charges
                          W95           W4H           W24
                          IBM           IBM           IBM
                          On-Site Exch. On-Site Exch. On-Site Exch.
               Machine    Next Day      Same Day      Same Day
Description    Type Model (IOE, 9 x 5)  (IOE, 9 x 5)  (IOE, 24 x 7)

Ultrium 6 Tape 3580  H6S   
 Drive
Maintenance Service
                         E95
                         IBM
                     On-site Repair
Machine type-model    (IOE 9 x 5)
 
3580-H6S            
 
                         E4H
                         IBM
                     On-site Exchange
Machine type-model    (IOE 9 x 5)
 
3580-H6S            
 
                         E24
                         IBM
                     On-site Repair
Machine type-model    (IOE 24 x 7)
 
3580-H6S            

ServiceElect (ESA) charges

For ServiceElect (ESA) maintenance service charges, contact IBM Global Services at 888-IBM-4343 (426-4343).

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

http://www.ibm.com/financing

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

Financing solutions from IBM Global Financing can help you stretch your budget and affordably acquire the new product. But beyond the initial acquisition, our end-to-end approach to IT management can also help keep your technologies current, reduce costs, minimize risk, and preserve your ability to make flexible equipment decisions throughout the entire technology life cycle.



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Order now
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To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

Phone:      800-IBM-CALL (426-2255)
Fax:        800-2IBM-FAX (242-6329)
For IBM representative: callserv@ca.ibm.com
For IBM Business Partner: pwcs@us.ibm.com
Mail:       IBM Teleweb Customer Support
            ibm.com® Sales Execution Center, Americas North
            3500 Steeles Ave. East, Tower 3/4
            Markham, Ontario
            Canada
            L3R 2Z1

Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.


Note: Shipments will begin after the planned availability date.
Trademarks

Power Systems and Electronic Service Agent are trademarks of IBM Corporation in the United States, other countries, or both.

IBM, System Storage, System x, Magstar, OS/400, AIX, Global Technology Services, Tivoli and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.

UNIX is a registered trademark of The Open Group in the United States and other countries.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at:

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/

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