New IBM Storwize V7000 delivers improved performance, scalability, and efficiency

IBM United States Hardware Announcement 114-046
May 6, 2014


Table of contents
 Overview Overview  Publications Publications
 Key prerequisites Key prerequisites  Technical information Technical information
 Planned availability date Planned availability date  Terms and conditions Terms and conditions
 Description Description  Prices Prices
 Statement of general direction Statement of general direction   Order now Order now
 Product number Product number

(Corrected on May 20, 2014)

There has been an editorial change made to the Planned availability date section.

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At a glance
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IBM® Storwize® V7000 next-generation models offer increased performance and connectivity, integrated compression acceleration, and additional scalability with the following features:

All models are delivered in a 2U, 19-inch rack mount enclosure and include a three-year warranty with customer replaceable unit (CRU) and on-site service. Optional warranty service upgrades are available for enhanced levels of warranty service.

For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).



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Overview
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IBM Storwize V7000 is a virtualized, software-defined storage system designed to consolidate workloads into a single storage system for simplicity of management, reduced cost, highly scalable capacity, and high performance and availability. New Storwize V7000 models deliver improved performance, scalability, and efficiency.

The Storwize V7000 SFF Control Enclosure Model 524 features:

Model 524 comes standard with integrated, hardware-assisted compression acceleration. Real-time Compression workloads can further benefit from the optional cache upgrade to increase the total system cache to 128 GB and the optional compression accelerator card feature for additional hardware-assisted compression acceleration.

Storwize V7000 offers both LFF and SFF 12 Gb SAS expansion enclosure models. The Storwize V7000 LFF Expansion Enclosure Model 12F supports up to twelve 3.5-inch drives, while the Storwize V7000 SFF Expansion Enclosure Model 24F supports up to twenty-four 2.5-inch drives. High-performance disk drives, high-capacity nearline disk drives, and flash (solid state) drives are supported. Drives of the same form factor can be intermixed within an enclosure and LFF and SFF expansion enclosures can be intermixed within a Storwize V7000 system.

A Storwize V7000 Model 524 system scales up to 504 drives with the attachment of 20 Storwize V7000 expansion enclosures. Storwize V7000 systems can be clustered to help deliver greater performance, bandwidth, and scalability. A Storwize V7000 clustered system can contain up to four Storwize V7000 systems and up to 1,056 drives. Storwize V7000 Model 524 systems can be added into existing clustered systems that include previous generation Storwize V7000 systems.

For unified storage capability, Storwize V7000 can be combined with Storwize V7000 File Modules to create a Storwize V7000 Unified solution that consolidates block and file workloads into a single storage system for greater simplicity and efficiency.

All Storwize V7000 functional capabilities are provided through IBM Storwize Family Software for Storwize V7000. For additional information on Storwize V7000 functional capabilities and software, refer to the materials listed in the Reference information section.



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Key prerequisites
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Storwize V7000 requires Storwize Family Software for Storwize V7000 version 7.3, or later, for operation. Use of the software is entitled through the acquisition of Storwize V7000 software licenses.

For a comprehensive list of supported environments, devices, and configurations, refer to the IBM System Storage® Interoperation Center (SSIC) at

http://www.ibm.com/systems/support/storage/ssic


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Planned availability date
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June 6, 2014: Storwize V7000 models and features except as noted below.



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Description
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IBM Storwize V7000 is a virtualized, software-defined storage system comprised of hardware components and a requisite licensed software program product, IBM Storwize Family Software for Storwize V7000. All functional capabilities for the Storwize V7000 system are provided through Storwize V7000 software.

Storwize V7000 models are the next-generation hardware components of Storwize V7000 systems.

1
This optional 128 GB cache (64 GB per canister) provides performance benefits only when the IBM Real-time Compression software function is used.

iSCSI, FC, and FCoE connectivity with intermix flexibility

Model 524 includes six 1 Gb Ethernet ports standard for iSCSI connectivity and can be configured with two I/O adapter features to provide up to sixteen 8 Gb FC ports or up to eight 10 Gb Ethernet (iSCSI/ FCoE) ports. The following configurations are available:

8 Gb FC   10 Gb iSCSI/FCoE  1 Gb iSCSI

8 ports          --          6 ports
   --         8 ports        6 ports
8 ports       8 ports        6 ports
16 ports         --          6 ports
 

Note: A minimum quantity of one 8 Gb FC adapter feature or one 10 Gb Ethernet adapter feature is required.

Drive options and intermix flexibility meet a complete range of needs

Storwize V7000 is designed to support the complete range of data storage requirements, from highly utilized applications to high-capacity, low usage applications.

The following 3.5-inch (LFF) drives are supported:

The following 2.5-inch (SFF) drives are supported:

All drives are dual-port and hot-swappable. Drives of the same form factor can be intermixed within an enclosure, and LFF and SFF expansion enclosures can be intermixed behind the SFF control enclosure.

Scalable configurations respond to growing capacity needs

A single Storwize Model 524 control enclosure can support up to 20 Storwize V7000 expansion enclosures with a maximum of 504 drives per system. Expansion enclosures are designed to be dynamically added with virtually no downtime, helping to quickly and seamlessly respond to growing capacity demands.

With four-way system clustering, the size of the system can be increased to a maximum of 1,056 drives. Storwize V7000 Model 524 systems can be added into existing Storwize V7000 clustered systems that include previous generation Storwize V7000 systems.

Further scalability can be achieved with virtualization of external storage. When Storwize V7000 virtualizes an external disk system, capacity in the external system inherits the functional richness and ease of use of Storwize V7000.

Designed for high availability

Storwize V7000 is designed to offer high system and data availability with the following features:

Rich set of functional capabilities

Storwize V7000 combines a variety of IBM technologies, including thin provisioning, automated tiering, storage virtualization, Real-time Compression, clustering, replication, multiprotocol support, and a next-generation GUI. It also includes leading third-party technologies, such as Bridgeworks SANSlide network optimization. These technologies are designed to enable Storwize V7000 to offer a rich set of functional capabilities and deliver extraordinary levels of storage efficiency when used together.

For unified storage capability, Storwize V7000 can be combined with Storwize V7000 File Modules to create a Storwize V7000 Unified solution that consolidates block and file workloads into a single storage system for greater simplicity and efficiency.

All Storwize V7000 functional capabilities are provided through IBM Storwize Family Software for Storwize V7000. For additional information on the Storwize V7000 functional capabilities and software, refer to the Reference information section.

Accessibility by people with disabilities

A US Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at

http://www.ibm.com/able/product_accessibility/index.html


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Statement of general direction
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IBM intends to enhance Storwize V7000 Model 524 to support 16 Gb Fibre Channel connectivity.

The cache upgrade feature on Storwize V7000 Model 524 provides performance benefit only when Real-time Compression is used. IBM intends to enhance IBM Storwize Family Software for Storwize V7000 to extend support of this feature to also benefit uncompressed workloads.

IBM's statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM's sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion.



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Reference information
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Storwize V7000 product information is available at

http://www.ibm.com/systems/storage/disk/storwize_v7000/

For additional information on Storwize V7000 software, refer to Software Announcement 214-235, dated May 06, 2014.



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Product number
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                              Machine               Feature
Description                   type     Model        number

V7000 SFF Control             2076     524
V7000 LFF Expansion           2076     12F
V7000 SFF Expansion           2076     24F
 
Hardware:
8Gb FC Adapter Pair           2076     524          AHB1
10Gb Ethernet Adapter Pair    2076     524          AHB5
Compression Accelerator       2076     524          AHC1
Cache Upgrade                 2076     524          AHCB
8Gb FC LW SFP Transceivers    2076     524          ACHT
 
3.5 Inch (LFF) Disk Drives:
2TB 7.2K 3.5 Inch NL HDD      2076     12F          AHD1
3TB 7.2K 3.5 Inch NL HDD      2076     12F          AHD2
4TB 7.2K 3.5 Inch NL HDD      2076     12F          AHD3
 
2.5 Inch (SFF) Disk Drives:
300GB 15K 2.5 Inch HDD        2076     524,24F      AHE1
600GB 15K 2.5 Inch HDD        2076     524,24F      AHE2
600GB 10K 2.5 Inch HDD        2076     524,24F      AHF1
900GB 10K 2.5 Inch HDD        2076     524,24F      AHF2
1.2TB 10K 2.5 Inch HDD        2076     524,24F      AHF3
1TB 7.2K 2.5 Inch NL HDD      2076     524,24F      AHG1
 
2.5 Inch (SFF) Flash Drives:
200GB 2.5 Inch Flash Drive    2076     524,24F      AHH1
400GB 2.5 Inch Flash Drive    2076     524,24F      AHH2
800GB 2.5 Inch Flash Drive    2076     524,24F      AHH3
 
I/O Cables:
1m Fiber Cable (LC)           2076     524          5301
5m Fiber Cable (LC)           2076     524          5305
25m Fiber Cable (LC)          2076     524          5325
10m OM3 Fiber Cable (LC)      2076     524          ACSS
 
Expansion Enclosure Cables:
0.6m 12Gb SAS Cable(mSAS HD)  2076     12F,24F      ACUA
1.5m 12Gb SAS Cable(mSAS HD)  2076     12F,24F      ACUB
3m 12Gb SAS Cable (mSAS HD)   2076     12F,24F      ACUC
6m 12Gb SAS Cable (mSAS HD)   2076     12F,24F      ACUD
 
Miscellaneous:
TAA Compliance                2076     524,12F,24F  0983
Generic Bezel                 2076     524,12F,24F  ACZA
Generic Packaging             2076     524,12F,24F  ACZF
RFID AG/AP: 902-928 Mhz       2076     524,12F,24F  A2EV
RFID EMEA: 865.6-867.8 Mhz    2076     524,12F,24F  A2EW
 
Power Cords:
Power Cord - EMEA             2076     524,12F,24F  9716
Power Cord - Australia/NZ     2076     524,12F,24F  9717
Power Cord - Europe/Africa    2076     524,12F,24F  9718
Power Cord - Denmark          2076     524,12F,24F  9719
Power Cord - South Africa     2076     524,12F,24F  9720
Power Cord - Switzerland      2076     524,12F,24F  9721
Power Cord - Chile/Italy      2076     524,12F,24F  9722
Power Cord - Israel           2076     524,12F,24F  9723
Power Cord - Argentina        2076     524,12F,24F  9725
Power Cord - China            2076     524,12F,24F  9726
Power Cord - PDU Connection   2076     524,12F,24F  9730
Power Cord - US/Group 1       2076     12F,24F      9731
Power Cord - Taiwan           2076     12F,24F      9732
Power Cord - Brazil           2076     524,12F,24F  9733
Power Cord - India            2076     524,12F,24F  9734
Power Cord - Japan            2076     524,12F,24F  9735
Power Cord - Korea            2076     524,12F,24F  9736
Power Cord - Chicago          2076     524,12F,24F  9737
Power Cord - US/Group 1       2076     524          AHP1
Power Cord - Taiwan           2076     524          AHP2
 
Administrative:
JEMT Indicator                2076     524,12F,24F  0021
Storwize V7000U Indicator     2076     524,12F,24F  1173
Cluster Unit 1 Indicator      2076     524          1201
Cluster Unit 2 Indicator      2076     524          1202
Cluster Unit 3 Indicator      2076     524          1203
Cluster Unit 4 Indicator      2076     524          1204
Bulk Order Indicator          2076     524,12F,24F  5555
OEM 1 Order Indicator         2076     524,12F,24F  ACY1
OEM 2 Order Indicator         2076     524,12F,24F  ACY2
OEM 3 Order Indicator         2076     524,12F,24F  ACY3
OEM 4 Order Indicator         2076     524,12F,24F  ACY4
OEM 5 Order Indicator         2076     524,12F,24F  ACY5
OEM 6 Order Indicator         2076     524,12F,24F  ACY6
OEM 7 Order Indicator         2076     524,12F,24F  ACY7
OEM 8 Order Indicator         2076     524,12F,24F  ACY8
OEM 9 Order Indicator         2076     524,12F,24F  ACY9
Shipping and Handling NC      2076     524,12F,24F  AG00
Shipping and Handling 524     2076     524          AGBH
Shipping and Handling 12F     2076     12F          AGBJ
Shipping and Handling 24F     2076     24F          AGBK
 
Solutions and Integration:
Rack Indicator None           2076     524,12F,24F  4650
Rack Indicator Rack 1         2076     524,12F,24F  4651
Rack Indicator Rack 2         2076     524,12F,24F  4652
Rack Indicator Rack 3         2076     524,12F,24F  4653
Rack Indicator Rack 4         2076     524,12F,24F  4654
Rack Indicator Rack 5         2076     524,12F,24F  4655
Rack Indicator Rack 6         2076     524,12F,24F  4656
Rack Indicator Rack 7         2076     524,12F,24F  4657
Rack Indicator Rack 8         2076     524,12F,24F  4658
Rack Indicator Rack 9         2076     524,12F,24F  4659
Rack Indicator Rack 10        2076     524,12F,24F  4660
Rack Indicator Rack 11        2076     524,12F,24F  4661
Rack Indicator Rack 12        2076     524,12F,24F  4662
Rack Indicator Rack 13        2076     524,12F,24F  4663
Rack Indicator Rack 14        2076     524,12F,24F  4664
Rack Indicator Rack 15        2076     524,12F,24F  4665
Rack Indicator Rack 16        2076     524,12F,24F  4666
Storage Subsystem ID 1        2076     524,12F,24F  9170
Storage Subsystem ID 2        2076     524,12F,24F  9171
Storage Subsystem ID 3        2076     524,12F,24F  9172
Storage Subsystem ID 4        2076     524,12F,24F  9173
Storage Subsystem ID 5        2076     524,12F,24F  9174
Storage Subsystem ID 6        2076     524,12F,24F  9175
Storage Subsystem ID 7        2076     524,12F,24F  9176
Storage Subsystem ID 8        2076     524,12F,24F  9177
Storage Subsystem ID 9        2076     524,12F,24F  9178
Storage Subsystem ID 10       2076     524,12F,24F  9179
Storage Subsystem ID 11       2076     524,12F,24F  9180
Storage Subsystem ID 12       2076     524,12F,24F  9181
Storage Subsystem ID 13       2076     524,12F,24F  9182
Storage Subsystem ID 14       2076     524,12F,24F  9183
Storage Subsystem ID 15       2076     524,12F,24F  9184
Storage Subsystem ID 16       2076     524,12F,24F  9185
Storage Subsystem ID 17       2076     524,12F,24F  9186
Storage Subsystem ID 18       2076     524,12F,24F  9187
Storage Subsystem ID 19       2076     524,12F,24F  9188
Storage Subsystem ID 20       2076     524,12F,24F  9189
Month Indicator               2076     524,12F,24F  9461
Day Indicator                 2076     524,12F,24F  9462
Hour Indicator                2076     524,12F,24F  9463
Minute Indicator              2076     524,12F,24F  9464
Quantity Indicator            2076     524,12F,24F  9465
Countable Member Indicator    2076     524,12F,24F  9466
ECS Routing Indicator         2076     524,12F,24F  AHZB
Route to Power Mfg            2076     524,12F,24F  EFD0
PureData Analytics Indicator  2076     524,12F,24F  EHK2
PureApp Gen2 Indicator        2076     524,12F,24F  EHK6
PureData Indicator            2076     524,12F,24F  ESPA
 

Business Partner information

If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld ID and password are required (use IBM ID).

https://www.ibm.com/partnerworld/mem/sla.jsp?num=114-046


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Additional information
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Storwize V7000 Control Enclosure

The Storwize V7000 SFF Control Enclosure (Model 524) base model configuration includes:

The following optional features are available. Refer to the Product number section for feature numbers.

Storwize V7000 Expansion Enclosures

The Storwize V7000 LFF Expansion Enclosure (Model 12F) base model configuration includes:

The Storwize V7000 SFF Expansion Enclosure (Model 24F) base model configuration includes:

The following optional features are available. Refer to the Product number section for feature numbers.



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Publications
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The following publications are available:

Product documentation, including the Storwize V7000 Information Center, is available at

http://www.ibm.com/support/knowledgecenter/

IBM Publications Center Portal

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided, as well as payment options via credit card. A large number of publications are available online in various file formats, which can currently be downloaded free of charge.

http://www.ibm.com/shop/publications/order


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Services
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Global Technology Services®

IBM services include business consulting, outsourcing, hosting services, applications, and other technology management.

These services help you learn about, plan, install, manage, or optimize your IT infrastructure to be an on-demand business. They can help you integrate your high-speed networks, storage systems, application servers, wireless protocols, and an array of platforms, middleware, and communications software for IBM and many non-IBM offerings. IBM is your one-stop shop for IT support needs.

For details on available services, contact your IBM representative or visit

http://www.ibm.com/services/

For details on available IBM Business Continuity and Recovery Services, contact your IBM representative or visit

http://www.ibm.com/services/continuity

For details on education offerings related to specific products, visit

http://www.ibm.com/services/learning/index.html

Select your country, and then select the product as the category.

System x® and BladeCenter® support services

Recommended core technical support

When you buy IBM System x technology, include the support services you need -- to help keep both your hardware and software working for you, day after day, at peak performance. It's your first step toward helping to protect your investment and sustain high levels of system availability. We offer service-level and response-time options to fit your business needs. And we'll help you get started with a core support package that includes:

For more information, visit

http://www.ibm.com/servers/eserver/xseries/services.html


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Technical information
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Specified operating environment

Physical specifications

To assure installability and serviceability in non-IBM industry-standard racks, review the installation planning information for any product-specific installation requirements.

Operating environment

Air temperature:

Relative humidity:

Electrical power:

Heat dissipation (BTU per hour):

Acoustical noise emission:

Homologation

This product is not certified for direct connection by any means whatsoever to interfaces of public telecommunications networks. Certification may be required by law prior to making any such connection. Contact an IBM representative or reseller for any questions.

Software requirements

Storwize V7000 machines require IBM Storwize Family Software for Storwize V7000 version 7.3, or later, for operation.

Storwize V7000 software is preloaded by IBM on Storwize V7000 machines. Use of the software is entitled through the acquisition of a Storwize V7000 Software license. Use of optional features offered with the Storwize V7000 software is entitled through the acquisition of their respective licenses.

For additional information on the Storwize V7000 software, refer to the announcement listed in the Reference information section.

Compatibility

Storwize V7000 Model 524 systems can be added into existing Storwize V7000 clustered systems that include previous generation Storwize V7000 systems. All systems within a cluster must be using the same version of Storwize V7000 software.

The Model 524 control enclosure supports only the attachment of Model 12F and 24F expansion enclosures. Previous generation Storwize V7000 expansion enclosures (Models 212 and 224) are not supported with the Model 524 control enclosure.

Model 12F and 24F expansion enclosures are only supported for attachment to the Model 524 control enclosure. Previous generation Storwize V7000 control enclosures (Models 112, 124, 312, and 324) do not support the attachment of Model 12F and 24F expansion enclosures.

For a comprehensive list of supported environments, devices, and configurations, refer to the IBM System Storage Interoperation Center (SSIC) at

http://www.ibm.com/systems/support/storage/ssic
Limitations

Cache Upgrade (feature number AHCB): This optional feature provides performance benefits only when the IBM Real-time Compression software function is used.

Refer to the Statement of general direction section for additional information.

Shipments to India: Storwize V7000 machines shipped prior to the published planned availability date for India are not compliant with India certification and product labeling requirements.

If you did not acquire your machine from IBM as a direct shipment to India, you are responsible for validating the machine has the appropriate certifications and product labels.

Contact your IBM sales representative or Business Partner for assistance with this validation.

Planning information

Customer responsibilities

Physical configuration and installation planning, along with machine installation and configuration, are customer responsibilities.

You are responsible for downloading or obtaining from IBM, and installing designated Machine Code (microcode, basic input/output system code (called BIOS), utility programs, device drivers, and diagnostics delivered with an IBM machine) and other software updates in a timely manner from an IBM Internet website or from other electronic media, and following the instructions that IBM provides. You may request IBM to install Machine Code changes; however, you may be charged for that service.

Cable orders

Cables are required for the following:

As a convenience, a limited selection of cables can be ordered with the Storwize V7000 machine. Refer to the Product number section for feature numbers.

Cables, along with installation services, are also available from IBM Network Integration and Deployment Services, an IBM Global Services offering.

I/O connectivity cables

Cables are required to connect the Storwize V7000 I/O ports to server or fabric ports.

8 Gb FC: Storwize V7000 requires a 50.0/125 micrometer fiber optic cable terminated with an LC Duplex connector. The following can be ordered with the Storwize V7000 control enclosure model:

10 Gb iSCSI/FCoE: Storwize V7000 requires a 10GBASE-SR cable terminated with an LC Duplex connector. The following can be ordered with the Storwize V7000 control enclosure model:

A 50.0/125 micrometer fiber optic cable can also be used, subject to distance limitations. An OM3 cable is strongly recommended for use with 10 Gb iSCSI/FCoE.

1 Gb iSCSI: Storwize V7000 requires a Category 5 or Category 5E Ethernet cable terminated with an 8P8C modular connector (RJ45 compatible connector). This cable is not available for ordering with the machine and must be supplied by the customer.

Expansion enclosure attachment cables

Cables are required to connect a Storwize V7000 expansion enclosure to the Storwize V7000 control enclosure and to another Storwize V7000 expansion enclosure. This requires a 12 Gb mini-SAS HD 4x cable terminated with SFF-8644 connectors.

The following SAS cables can be ordered with the Storwize V7000 expansion enclosure:

System management cables

Storwize V7000 requires a Category 5 or Category 5E Ethernet cable terminated with an 8P8C modular connector (RJ45 compatible connector). This cable is not available for ordering with the machine and must be supplied by the customer.

Direct customer support

Technical support information is available at

http://www.ibm.com/support

You may also contact your IBM representative.

Security, auditability, and control

This product uses the security and auditability features of the preloaded application software.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities.



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Terms and conditions
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Volume Orders

Contact your IBM representative.

IBM Global Financing

Yes

Products - terms and conditions

Warranty period

Three years (including the battery)

An IBM part or feature installed during the initial installation of an IBM machine is subject to a full warranty effective on the date of installation of the machine. An IBM part or feature that replaces a previously installed part or feature assumes the remainder of the warranty period for the replaced part or feature. An IBM part or feature added to a machine without replacing a previously installed part or feature is subject to a full warranty effective on its date of installation. Unless specified otherwise, the warranty period, type of warranty service, and service level of a part or feature are the same as those for the machine in which it is installed.

Warranty service

If required, IBM provides repair or exchange service depending on the types of warranty service specified for the machine. IBM will attempt to resolve your problem over the telephone, or electronically via an IBM website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM. You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines on-site service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts. If applicable to your product, parts considered Customer Replaceable Units (CRUs) will be provided as part of the machine's standard warranty service.

Service levels are response-time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations. Additional charges may apply outside IBM's normal service area. Contact your local IBM representative or your reseller for country-specific and location-specific information.

CRU Service

IBM provides replacement CRUs to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM upon your request. CRUs are designated as being either a Tier 1 (mandatory) or a Tier 2 (optional) CRU.

Tier 1 (mandatory) CRU

Installation of Tier 1 CRUs, as specified in this announcement, is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation.

Tier 2 (optional) CRU

You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge.

Based upon availability, CRUs will be shipped for next-business-day (NBD) delivery. IBM specifies, in the materials shipped with a replacement CRU, whether a defective CRU must be returned to IBM. When return is required, return instructions and a container are shipped with the replacement CRU. You may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement.

The following parts have been designated as Tier 1 CRUs:

CRU and On-site Service

At IBM's discretion, you will receive specified CRU service, or IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose.

Service level is:

Non-IBM parts service

IBM is now shipping machines with selected non-IBM parts that contain an IBM field replaceable unit (FRU) part number label. These parts are to be serviced during the IBM machine warranty period. IBM is covering the service on these selected non-IBM parts as an accommodation to their customers, and normal warranty service procedures for the IBM machine apply.

Warranty service upgrades

During the warranty period, warranty service upgrades provide an enhanced level of On-site Service for an additional charge. Service levels are response-time objectives and are not guaranteed. See the Warranty services section for additional details.

IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM. You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines on-site service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts.

CRU and On-site Service

At IBM's discretion you will receive CRU service or IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose. The following on-site response-time objectives are available as warranty service upgrades for your machine. Available offerings are:

Customer Replaceable Units (CRUs) may be provided as part of the machine's standard warranty CRU Service except that you may install a CRU yourself or request IBM installation, at no additional charge, under the CRU and On-site Service level specified above. For additional information on the CRU Service, see the warranty information.

Maintenance service options

Maintenance services

If required, IBM provides repair or exchange service depending on the types of maintenance service specified for the machine. IBM will attempt to resolve your problem over the telephone or electronically, via an IBM website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM. You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines on-site service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts. Service levels are response-time objectives and are not guaranteed. The specified level of maintenance service may not be available in all worldwide locations. Additional charges may apply outside IBM's normal service area. Contact your local IBM representative or your reseller for country-specific and location-specific information. The following service selections are available as maintenance options for your machine type.

On-site Service

IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well-lit, and suitable for the purpose.

Service levels are:

Customer Replaceable Unit (CRU) Service

If your problem can be resolved with a CRU (for example, keyboard, mouse, speaker, memory, or hard disk drive), and depending upon the maintenance service offerings in your geography, IBM will ship the replacement CRU to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM upon your request.

Based upon availability, CRUs will be shipped for next business day delivery. IBM specifies, in the materials shipped with a replacement CRU, whether a defective CRU must be returned to IBM. When return is required, 1) return instructions and a container are shipped with the replacement CRU, and 2) you may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement.

CRUs may be provided as part of the machine's standard maintenance service except that you may install a CRU yourself or request IBM installation, at no additional charge, under any of the On-site Service levels specified above.

CRUs are designated as being either a Tier 1 (mandatory) or a Tier 2 (optional) CRU.

Tier 1 (mandatory) CRUs: Installation of Tier 1 CRUs, as specified in this announcement, is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation.

For machines with On-site Same-day Response Service, IBM will replace a Tier 1 CRU part at your request, at no additional charge.

Tier 2 (optional) CRUs: You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge.

The following parts and feature(s) have been designated as Tier 1 CRUs:

Models and feature codes for which there is a maintenance charge:

                              Machine           Feature
Description                   type     Model    number

Storwize V7000 SFF Control    2076     524
Storwize V7000 LFF Expansion  2076     12F
Storwize V7000 SFF Expansion  2076     24F
200GB 2.5 Inch Flash Drive    2076     524,24F  AHH1
400GB 2.5 Inch Flash Drive    2076     524,24F  AHH2
800GB 2.5 Inch Flash Drive    2076     524,24F  AHH3
 

Non-IBM parts service

Under certain conditions, IBM provides services for selected non-IBM parts at no additional charge for machines that are covered under warranty service upgrades or maintenance services.

This service includes hardware problem determination (PD) on the non-IBM parts (for example, adapter cards, PCMCIA cards, disk drives, memory) installed within IBM machines and provides the labor to replace the failing parts at no additional charge.

If IBM has a Technical Service Agreement with the manufacturer of the failing part, or if the failing part is an accommodations part (a part with an IBM FRU label), IBM may also source and replace the failing part at no additional charge. For all other non-IBM parts, customers are responsible for sourcing the parts. Installation labor is provided at no additional charge, if the machine is covered under a warranty service upgrade or a maintenance service.

Usage plan machine

No

IBM hourly service rate classification

Two

When a type of service involves the exchange of a machine part, the replacement may not be new, but will be in good working order.

General terms and conditions

Field-installable features

Yes

Model conversions

No

Machine installation

Customer setup. Customers are responsible for installation according to the instructions IBM provides with the machine.

Graduated program license charges apply

No

Licensed internal code and licensed machine code

This product does not contain Licensed Internal Code or Licensed Machine Code.

Educational allowance

A reduced charge is available to qualified education customers. The educational allowance may not be added to any other discount or allowance.

The educational allowance is 15% for the products in this announcement.



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Prices
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For additional information and current prices, contact your local IBM representative.

                             Machine             Feature  
Description                  type    Model       number   

V7000 SFF Control            2076    524                  
V7000 LFF Expansion          2076    12F                  
V7000 SFF Expansion          2076    24F                  
 
Hardware:
8Gb FC Adapter Pair          2076    524          AHB1    
10Gb Ethernet Adapter Pair   2076    524          AHB5    
Compression Accelerator      2076    524          AHC1    
Cache Upgrade                2076    524          AHCB    
8Gb FC LW SFP Transceivers   2076    524          ACHT    
 
3.5 Inch (LFF) Disk Drives:
2TB 7.2K 3.5 Inch NL HDD     2076    12F          AHD1    
3TB 7.2K 3.5 Inch NL HDD     2076    12F          AHD2    
4TB 7.2K 3.5 Inch NL HDD     2076    12F          AHD3    
 
2.5 Inch (SFF) Disk Drives:
300GB 15K 2.5 Inch HDD       2076    524,24F      AHE1    
600GB 15K 2.5 Inch HDD       2076    524,24F      AHE2    
600GB 10K 2.5 Inch HDD       2076    524,24F      AHF1    
900GB 10K 2.5 Inch HDD       2076    524,24F      AHF2    
1.2TB 10K 2.5 Inch HDD       2076    524,24F      AHF3    
1TB 7.2K 2.5 Inch NL HDD     2076    524,24F      AHG1    
 
2.5 Inch (SFF) Flash Drives:
200GB 2.5 Inch Flash Drive   2076    524,24F      AHH1    
400GB 2.5 Inch Flash Drive   2076    524,24F      AHH2    
800GB 2.5 Inch Flash Drive   2076    524,24F      AHH3    
 
I/O Cables:
1m Fiber Cable (LC)          2076    524          5301    
5m Fiber Cable (LC)          2076    524          5305    
25m Fiber Cable (LC)         2076    524          5325    
10m OM3 Fiber Cable (LC)     2076    524          ACSS    
 
Expansion Enclosure Cables:
0.6m 12Gb SAS Cable(mSAS HD) 2076    12F,24F      ACUA    
1.5m 12Gb SAS Cable(mSAS HD) 2076    12F,24F      ACUB    
3m 12Gb SAS Cable (mSAS HD)  2076    12F,24F      ACUC    
6m 12Gb SAS Cable (mSAS HD)  2076    12F,24F      ACUD    
 
Miscellaneous:
TAA Compliance               2076    524,12F,24F  0983    
Generic Bezel                2076    524,12F,24F  ACZA    
Generic Packaging            2076    524,12F,24F  ACZF    
RFID AG/AP: 902-928 Mhz      2076    524,12F,24F  A2EV    
RFID EMEA: 865.6-867.8 Mhz   2076    524,12F,24F  A2EW    
 
Power Cords:
Power Cord - EMEA            2076    524,12F,24F  9716    
Power Cord - Australia/NZ    2076    524,12F,24F  9717    
Power Cord - Europe/Africa   2076    524,12F,24F  9718    
Power Cord - Denmark         2076    524,12F,24F  9719    
Power Cord - South Africa    2076    524,12F,24F  9720    
Power Cord - Switzerland     2076    524,12F,24F  9721    
Power Cord - Chile/Italy     2076    524,12F,24F  9722    
Power Cord - Israel          2076    524,12F,24F  9723    
Power Cord - Argentina       2076    524,12F,24F  9725    
Power Cord - China           2076    524,12F,24F  9726    
Power Cord - PDU Connection  2076    524,12F,24F  9730    
Power Cord - US/Group 1      2076    12F,24F      9731    
Power Cord - Taiwan          2076    12F,24F      9732    
Power Cord - Brazil          2076    524,12F,24F  9733    
Power Cord - India           2076    524,12F,24F  9734    
Power Cord - Japan           2076    524,12F,24F  9735    
Power Cord - Korea           2076    524,12F,24F  9736    
Power Cord - Chicago         2076    524,12F,24F  9737    
Power Cord - US/Group 1      2076    524          AHP1    
Power Cord - Taiwan          2076    524          AHP2    
 
Administrative:
JEMT Indicator               2076    524,12F,24F  0021    
Storwize V7000U Indicator    2076    524,12F,24F  1173    
Cluster Unit 1 Indicator     2076    524          1201    
Cluster Unit 2 Indicator     2076    524          1202    
Cluster Unit 3 Indicator     2076    524          1203    
Cluster Unit 4 Indicator     2076    524          1204    
Bulk Order Indicator         2076    524,12F,24F  5555    
OEM 1 Order Indicator        2076    524,12F,24F  ACY1    
OEM 2 Order Indicator        2076    524,12F,24F  ACY2    
OEM 3 Order Indicator        2076    524,12F,24F  ACY3    
OEM 4 Order Indicator        2076    524,12F,24F  ACY4    
OEM 5 Order Indicator        2076    524,12F,24F  ACY5    
OEM 6 Order Indicator        2076    524,12F,24F  ACY6    
OEM 7 Order Indicator        2076    524,12F,24F  ACY7    
OEM 8 Order Indicator        2076    524,12F,24F  ACY8    
OEM 9 Order Indicator        2076    524,12F,24F  ACY9    
Shipping and Handling NC     2076    524,12F,24F  AG00    
Shipping and Handling 524    2076    524          AGBH    
Shipping and Handling 12F    2076    12F          AGBJ    
Shipping and Handling 24F    2076    24F          AGBK    
 
Solutions and Integration:
Rack Indicator None          2076    524,12F,24F  4650    
Rack Indicator Rack 1        2076    524,12F,24F  4651    
Rack Indicator Rack 2        2076    524,12F,24F  4652    
Rack Indicator Rack 3        2076    524,12F,24F  4653    
Rack Indicator Rack 4        2076    524,12F,24F  4654    
Rack Indicator Rack 5        2076    524,12F,24F  4655    
Rack Indicator Rack 6        2076    524,12F,24F  4656    
Rack Indicator Rack 7        2076    524,12F,24F  4657    
Rack Indicator Rack 8        2076    524,12F,24F  4658    
Rack Indicator Rack 9        2076    524,12F,24F  4659    
Rack Indicator Rack 10       2076    524,12F,24F  4660    
Rack Indicator Rack 11       2076    524,12F,24F  4661    
Rack Indicator Rack 12       2076    524,12F,24F  4662    
Rack Indicator Rack 13       2076    524,12F,24F  4663    
Rack Indicator Rack 14       2076    524,12F,24F  4664    
Rack Indicator Rack 15       2076    524,12F,24F  4665    
Rack Indicator Rack 16       2076    524,12F,24F  4666    
Storage Subsystem ID 1       2076    524,12F,24F  9170    
Storage Subsystem ID 2       2076    524,12F,24F  9171    
Storage Subsystem ID 3       2076    524,12F,24F  9172    
Storage Subsystem ID 4       2076    524,12F,24F  9173    
Storage Subsystem ID 5       2076    524,12F,24F  9174    
Storage Subsystem ID 6       2076    524,12F,24F  9175    
Storage Subsystem ID 7       2076    524,12F,24F  9176    
Storage Subsystem ID 8       2076    524,12F,24F  9177    
Storage Subsystem ID 9       2076    524,12F,24F  9178    
Storage Subsystem ID 10      2076    524,12F,24F  9179    
Storage Subsystem ID 11      2076    524,12F,24F  9180    
Storage Subsystem ID 12      2076    524,12F,24F  9181    
Storage Subsystem ID 13      2076    524,12F,24F  9182    
Storage Subsystem ID 14      2076    524,12F,24F  9183    
Storage Subsystem ID 15      2076    524,12F,24F  9184    
Storage Subsystem ID 16      2076    524,12F,24F  9185    
Storage Subsystem ID 17      2076    524,12F,24F  9186    
Storage Subsystem ID 18      2076    524,12F,24F  9187    
Storage Subsystem ID 19      2076    524,12F,24F  9188    
Storage Subsystem ID 20      2076    524,12F,24F  9189    
Month Indicator              2076    524,12F,24F  9461    
Day Indicator                2076    524,12F,24F  9462    
Hour Indicator               2076    524,12F,24F  9463    
Minute Indicator             2076    524,12F,24F  9464    
Quantity Indicator           2076    524,12F,24F  9465    
Countable Member Indicator   2076    524,12F,24F  9466    
ECS Routing Indicator        2076    524,12F,24F  AHZB    
Route to Power Mfg           2076    524,12F,24F  EFD0    
PureData Analytics Indicator 2076    524,12F,24F  EHK2    
PureApp Gen2 Indicator       2076    524,12F,24F  EHK6    
PureData Indicator           2076    524,12F,24F  ESPA    
 
 
 
                              Machine               Feature  Install
Description                   type     Model        number   type*

Hardware:
8Gb Adapter Pair              2076     524          AHB1     Both
10Gb Ethernet Adapter Pair    2076     524          AHB5     Both
Compression Accelerator       2076     524          AHC1     Both
Cache Upgrade                 2076     524          AHCB     Both
8Gb FC LW SFP Transceivers    2076     524          ACHT     Both
 
3.5 Inch (LFF) Disk Drives:
2TB 7.2K 3.5 Inch NL HDD      2076     12F          AHD1     Both
3TB 7.2K 3.5 Inch NL HDD      2076     12F          AHD2     Both
4TB 7.2K 3.5 Inch NL HDD      2076     12F          AHD3     Both
 
2.5 Inch (SFF) Disk Drives:
300GB 15K 2.5 Inch HDD        2076     524,24F      AHE1     Both
600GB 15K 2.5 Inch HDD        2076     524,24F      AHE2     Both
600GB 10K 2.5 Inch HDD        2076     524,24F      AHF1     Both
900GB 10K 2.5 Inch HDD        2076     524,24F      AHF2     Both
1.2TB 10K 2.5 Inch HDD        2076     524,24F      AHF3     Both
1TB 7.2K 2.5 Inch NL HDD      2076     524,24F      AHG1     Both
 
2.5 Inch (SFF) Flash Drives:
200GB 2.5 Inch Flash Drive    2076     524,24F      AHH1     Both
400GB 2.5 Inch Flash Drive    2076     524,24F      AHH2     Both
800GB 2.5 Inch Flash Drive    2076     524,24F      AHH3     Both
 
I/O Cables:
1m Fiber Cable (LC)           2076     524          5301     Both
5m Fiber Cable (LC)           2076     524          5305     Both
25m Fiber Cable (LC)          2076     524          5325     Both
10m OM3 Fiber Cable (LC)      2076     524          ACSS     Both
 
Expansion Enclosure Cables:
0.6m 12Gb SAS Cable(mSAS HD)  2076     12F,24F      ACUA     Both
1.5m 12Gb SAS Cable(mSAS HD)  2076     12F,24F      ACUB     Both
3m 12Gb SAS Cable (mSAS HD)   2076     12F,24F      ACUC     Both
6m 12Gb SAS Cable (mSAS HD)   2076     12F,24F      ACUD     Both
 
Miscellaneous:
TAA Compliance                2076     524,12F,24F  0983     Plant
Generic Bezel                 2076     524,12F,24F  ACZA     Plant
Generic Packaging             2076     524,12F,24F  ACZF     Plant
RFID AG/AP: 902-928 Mhz       2076     524,12F,24F  A2EV     Plant
RFID EMEA: 865.6-867.8 Mhz    2076     524,12F,24F  A2EW     Plant
 
Power Cords:
Power Cord - EMEA             2076     524,12F,24F  9716     Both
Power Cord - Australia/NZ     2076     524,12F,24F  9717     Both
Power Cord - Europe/Africa    2076     524,12F,24F  9718     Both
Power Cord - Denmark          2076     524,12F,24F  9719     Both
Power Cord - South Africa     2076     524,12F,24F  9720     Both
Power Cord - Switzerland      2076     524,12F,24F  9721     Both
Power Cord - Chile/Italy      2076     524,12F,24F  9722     Both
Power Cord - Israel           2076     524,12F,24F  9723     Both
Power Cord - Argentina        2076     524,12F,24F  9725     Both
Power Cord - China            2076     524,12F,24F  9726     Both
Power Cord - PDU Connection   2076     524,12F,24F  9730     Both
Power Cord - US/Group 1       2076     12F,24F      9731     Both
Power Cord - Taiwan           2076     12F,24F      9732     Both
Power Cord - Brazil           2076     524,12F,24F  9733     Both
Power Cord - India            2076     524,12F,24F  9734     Both
Power Cord - Japan            2076     524,12F,24F  9735     Both
Power Cord - Korea            2076     524,12F,24F  9736     Both
Power Cord - Chicago          2076     524,12F,24F  9737     Both
Power Cord - US/Group 1       2076     524          AHP1     Both
Power Cord - Taiwan           2076     524          AHP2     Both
 
Administrative:
JEMT Indicator                2076     524,12F,24F  0021     Plant
Storwize V7000U Indicator     2076     524,12F,24F  1173     Plant
Cluster Unit 1 Indicator      2076     524          1201     Both
Cluster Unit 2 Indicator      2076     524          1202     Both
Cluster Unit 3 Indicator      2076     524          1203     Both
Cluster Unit 4 Indicator      2076     524          1204     Both
Bulk Order Indicator          2076     524,12F,24F  5555     Field
OEM 1 Order Indicator         2076     524,12F,24F  ACY1     Both
OEM 2 Order Indicator         2076     524,12F,24F  ACY2     Both
OEM 3 Order Indicator         2076     524,12F,24F  ACY3     Both
OEM 4 Order Indicator         2076     524,12F,24F  ACY4     Both
OEM 5 Order Indicator         2076     524,12F,24F  ACY5     Both
OEM 6 Order Indicator         2076     524,12F,24F  ACY6     Both
OEM 7 Order Indicator         2076     524,12F,24F  ACY7     Both
OEM 8 Order Indicator         2076     524,12F,24F  ACY8     Both
OEM 9 Order Indicator         2076     524,12F,24F  ACY9     Both
Shipping and Handling NC      2076     524,12F,24F  AG00     Plant
Shipping and Handling 524     2076     524          AGBH     Plant
Shipping and Handling 12F     2076     12F          AGBJ     Plant
Shipping and Handling 24F     2076     24F          AGBK     Plant
 
Solutions and Integration:
Rack Indicator None           2076     524,12F,24F  4650     Plant
Rack Indicator Rack 1         2076     524,12F,24F  4651     Plant
Rack Indicator Rack 2         2076     524,12F,24F  4652     Plant
Rack Indicator Rack 3         2076     524,12F,24F  4653     Plant
Rack Indicator Rack 4         2076     524,12F,24F  4654     Plant
Rack Indicator Rack 5         2076     524,12F,24F  4655     Plant
Rack Indicator Rack 6         2076     524,12F,24F  4656     Plant
Rack Indicator Rack 7         2076     524,12F,24F  4657     Plant
Rack Indicator Rack 8         2076     524,12F,24F  4658     Plant
Rack Indicator Rack 9         2076     524,12F,24F  4659     Plant
Rack Indicator Rack 10        2076     524,12F,24F  4660     Plant
Rack Indicator Rack 11        2076     524,12F,24F  4661     Plant
Rack Indicator Rack 12        2076     524,12F,24F  4662     Plant
Rack Indicator Rack 13        2076     524,12F,24F  4663     Plant
Rack Indicator Rack 14        2076     524,12F,24F  4664     Plant
Rack Indicator Rack 15        2076     524,12F,24F  4665     Plant
Rack Indicator Rack 16        2076     524,12F,24F  4666     Plant
Storage Subsystem ID 1        2076     524,12F,24F  9170     Plant
Storage Subsystem ID 2        2076     524,12F,24F  9171     Plant
Storage Subsystem ID 3        2076     524,12F,24F  9172     Plant
Storage Subsystem ID 4        2076     524,12F,24F  9173     Plant
Storage Subsystem ID 5        2076     524,12F,24F  9174     Plant
Storage Subsystem ID 6        2076     524,12F,24F  9175     Plant
Storage Subsystem ID 7        2076     524,12F,24F  9176     Plant
Storage Subsystem ID 8        2076     524,12F,24F  9177     Plant
Storage Subsystem ID 9        2076     524,12F,24F  9178     Plant
Storage Subsystem ID 10       2076     524,12F,24F  9179     Plant
Storage Subsystem ID 11       2076     524,12F,24F  9180     Plant
Storage Subsystem ID 12       2076     524,12F,24F  9181     Plant
Storage Subsystem ID 13       2076     524,12F,24F  9182     Plant
Storage Subsystem ID 14       2076     524,12F,24F  9183     Plant
Storage Subsystem ID 15       2076     524,12F,24F  9184     Plant
Storage Subsystem ID 16       2076     524,12F,24F  9185     Plant
Storage Subsystem ID 17       2076     524,12F,24F  9186     Plant
Storage Subsystem ID 18       2076     524,12F,24F  9187     Plant
Storage Subsystem ID 19       2076     524,12F,24F  9188     Plant
Storage Subsystem ID 20       2076     524,12F,24F  9189     Plant
Month Indicator               2076     524,12F,24F  9461     Plant
Day Indicator                 2076     524,12F,24F  9462     Plant
Hour Indicator                2076     524,12F,24F  9463     Plant
Minute Indicator              2076     524,12F,24F  9464     Plant
Quantity Indicator            2076     524,12F,24F  9465     Plant
Countable Member Indicator    2076     524,12F,24F  9466     Plant
ECS Routing Indicator         2076     524,12F,24F  AHZB     Plant
Route to Power Mfg            2076     524,12F,24F  EFD0     Plant
PureData Analytics Indicator  2076     524,12F,24F  EHK2     Plant
PureApp Gen2 Indicator        2076     524,12F,24F  EHK6     Plant
PureData Indicator            2076     524,12F,24F  ESPA     Plant
 
* Install type:
- "Plant" denotes plant installation only.
- "Field" denotes field installation only.
- "Both" denotes both plant and field installation.

Pricing terms

Prices in the following PDF prices link are suggested list prices on day of announcement for the U.S. only. They are provided for your information only. Dealer prices may vary, and prices may also vary by country. IBM list price does not include tax or shipping and is subject to change without notice.

ENUS-114-046-LIST_PRICES_2014_05_06.PDF ENUS-114-046-LIST_PRICES_2014_05_06.PDF

ServiceElect (ESA) charges

For ServiceElect (ESA) maintenance service charges, contact IBM Global Services at 888-IBM-4343 (426-4343).

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

http://www.ibm.com/financing

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

Financing solutions from IBM Global Financing can help you stretch your budget and affordably acquire the new product. But beyond the initial acquisition, our end-to-end approach to IT management can also help keep your technologies current, reduce costs, minimize risk, and preserve your ability to make flexible equipment decisions throughout the entire technology life cycle.



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Order now
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To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

Phone:      800-IBM-CALL (426-2255)
Fax:        800-2IBM-FAX (242-6329)
For IBM representative: callserv@ca.ibm.com
For IBM Business Partner: pwcs@us.ibm.com
Mail:       IBM Teleweb Customer Support
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            L3R 2Z1

Reference: YE001

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Note: Shipments will begin after the planned availability date.
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Real-time Compression is a trademark of IBM Corporation in the United States, other countries, or both.

IBM, Storwize, System Storage, Global Technology Services, System x, BladeCenter and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

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IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at:

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/