New features for IBM System Storage TS7650 ProtecTIER Deduplication Appliance (3958 AP1) and IBM System Storage TS7650G Server (3958 DD1 and 3958 DD3)

IBM United States Hardware Announcement 110-234
October 26, 2010


Table of contents
Overview Overview Publications Publications
Key prerequisites Key prerequisites Technical information Technical information
Planned availability date Planned availability date Terms and conditions Terms and conditions
Description Description Pricing Pricing
Product number Product number

(Corrected on December 21, 2010)

The IBM server description in the Overview has been updated.

(Corrected on November 9, 2010)

The description for feature number 3170 has been updated throughout the Technical information section.

(Corrected on November 5, 2010)

The Hardware requirements section has been updated.

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At a glance
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IBM® Systems Storage Division introduces a new server and a new disk cache controller for the TS7650 ProtecTIER® Deduplication Appliance, and a memory upgrade for the IBM System Storage® TS7650G Server.



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Overview
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IBM Systems Storage Division offers a new server and a new disk cache controller for the TS7650 ProtecTIER Deduplication Appliance, and a memory upgrade for the IBM System Storage TS7650G Server.

New IBM System Storage TS7650 ProtecTIER Deduplication Appliance features:

  • IBM server with sixteen 2.27 GHz processor cores and a total of 64 GB RAM
  • IBM Storage Controller with 450 GB Fibre Channel drives

The IBM System Storage ProtecTIER Appliance Edition V2.5 software that is loaded on the IBM System Storage TS7650 Appliance to create a valid TS7650 ProtecTIER Deduplication Appliance solution has been enhanced to support the OpenStorage interface with Symantec NetBackup.

ProtecTIER V2.5 systems may be configured as a virtual tape library (VTL) or as an OpenStorage enabled system. At this time, a ProtecTIER system may only function as a VTL system or an OpenStorage system; it cannot function as both.

For additional information, refer to Hardware Announcement 109-088, dated February 10, 2009.



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Key prerequisites
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IBM System Storage ProtecTIER Appliance Edition V2.5 software is loaded on the IBM System Storage TS7650 Appliance to create a valid TS7650 ProtecTIER Deduplication Appliance solution.

A separate order for ProtecTIER Appliance Edition is required.



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Planned availability date
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December 3, 2010



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Description
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IBM System Storage TS7650 ProtecTIER Deduplication Appliances are designed to be enterprise-class data protection solutions that help reduce the requirement for backup disk capacity by up to 25 times without disrupting the existing backup infrastructure. Powered by a revolutionary new HyperFactor® technology, ProtecTIER appliances can help eliminate redundant data. TS7650 ProtecTIER Deduplication Appliances are integrated solutions of IBM servers, storage, and ProtecTIER software. These three elements combine to offer a high-capacity, high-performance, and scalable target for backup and archive data.

A new server and a new disk cache controller is being introduced to support IBM System Storage ProtecTIER Appliance Edition V2.5 software enhancements.

IBM System Storage ProtecTIER Appliance Edition V2.5 software that is loaded on the IBM System Storage TS7650 Appliance to create a valid TS7650 ProtecTIER Deduplication Appliance solution has been enhanced to support the OpenStorage interface with Symantec NetBackup.

ProtecTIER V2.5 systems may be configured as a virtual tape library (VTL) or as an OpenStorage enabled system. At this time, a ProtecTIER system may only function as a VTL system or an OpenStorage system; it cannot function as both.

Virtual tape library

The IBM System Storage TS7650 ProtecTIER Deduplication Appliances are designed to provide an enterprise-class data protection solution that combines an IBM Systems storage system, TS7650 ProtecTIER data deduplication software, and a multicore IBM server to help meet the performance and capacity needs of a wide variety of environments.

All IBM System Storage TS7650 ProtecTIER Deduplication Appliances VTL feature:

  • IBM ProtecTIER software with HyperFactor data deduplication technology
  • Support for up to 500 MB/sec or more inline data deduplication
  • Support for emulation of up to 12 virtual libraries, 256 virtual drives, and 128,000 virtual cartridges
  • Simplified configuration and deployment

The TS7650 VTL solution provides the following capabilities:

  • Improve backup and recovery operations without changing existing backup processes, procedures, or policies
  • Shorten the backup window and simplify data management
  • Consolidate heterogeneous tapes and gain control of decentralized open systems data

OpenStorage API

OpenStorage interface is a NetBackup appliance programming interface (API) supporting communication between NetBackup systems and OpenStorage enabled ProtecTIER systems. The OpenStorage interface provides the following capabilities:

  • NetBackup software directs ProtecTIER systems when to create, copy, delete or restore backup images
  • Backup images may be replicated to up to 12 different ProtecTIER systems
  • Workloads and performance are balanced between NetBackup media servers and ProtecTIER systems
  • Detailed statistics on the state of the ProtecTIER systems are available through the API

For additional information, refer to Hardware Announcement 109-088, dated February 10, 2009, and Software Announcement 210-375, dated October 26, 2010.

Accessibility by people with disabilities

A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at

http://www.ibm.com/able/product_accessibility/index.html


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Reference information
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For information on IBM System Storage ProtecTIER Appliance Edition V2, refer to Software Announcement 209-030, dated February 10, 2009.



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Product number
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                                Machine
Description                     type      Model     Feature
 
TS3000 System Console           3958      AP1       2722
16 2.27GHz processor cores      3958      AP1       3170
1Gb quad port optical Ethernet  3958      AP1       3456
  adapter
8Gb FC Dual Port HBA - Host     3958      AP1       3458
4.8 TB FC Disk Controller       3958      AP1       3708
Install KVM Switch              3958      AP1       5510
KVM Display, Keyboard, Mouse    3958      AP1       5512
KVM adjacent frame connection   3958      AP1       5513
2nd server in adjacent frame    3958      AP1       5514
VTL                             3958      AP1       9022
OST                             3958      AP1       9023
 
Memory Upgrade                  3958      DD1, DD3  3467
  

Business Partner information

If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld® ID and password are required (use IBM ID).

https://www.ibm.com/partnerworld/mem/sla.jsp?num=110-234


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Publications
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The following publications are shipped with the product.

                                               Order          Part
Title                                          number         number

IBM System Storage TS7600 with ProtecTIER      GC53-1193      N/A
Introduction and Planning Guide for the
TS7650 (Appliance, 3958 AP1)
 
IBM System Storage TS7600 with ProtecTIER      GC53-1194      46X4254
Installation Roadmap Guide for the
TS7650 (Appliance, 3958 AP1)
 
IBM System Storage ProtecTIER                  GC53-1156      N/A
User's Guide for Enterprise Edition &
Appliance Edition
 
IBM System Storage TS7600 with ProtecTIER      GC53-1157      N/A
Problem Determination Guide for
the TS7650 Appliance and TS7650G Gateway
(3958 DD1, 3958 DD3, 3958 DD4, & 3958 AP1)
 
ProtecTIER V2.5 Software Upgrade and           GC53-1196      46X6053
Replication Enablement Guide
 
IBM System Storage TS7650 with ProtecTIER        N/A          46X6058
Service Information Center CD-ROM
 
IBM System Storage TS7650 with ProtecTIER
Customer Information Center CD-ROM               N/A          46X6057
 

IBM Publications Center Portal

http://www.ibm.com/shop/publications/order

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided, as well as payment options via credit card. A large number of publications are available online in various file formats, which can currently be downloaded free of charge.

Publications are available on the IBM Publications Center Web site and are included on the IBM System Storage TS7600 ProtecTIER - TS7650 & TS7650G Publications CD-ROM LCD8-1271-09 (part number 46X6056).

To order additional selected hardcopy publications for a fee or download free PDF format publications, visit the IBM Publications Center website

http://www.ibm.com/shop/publications/order


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Services
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Global Technology Services

IBM services include business consulting, outsourcing, hosting services, applications, and other technology management.

These services help you learn about, plan, install, manage, or optimize your IT infrastructure to be an On Demand Business. They can help you integrate your high-speed networks, storage systems, application servers, wireless protocols, and an array of platforms, middleware, and communications software for IBM and many non-IBM offerings. IBM is your one-stop shop for IT support needs.

For details on available services, contact your IBM representative or visit

http://www.ibm.com/services/

For details on available IBM Business Continuity and Recovery Services, contact your IBM representative or visit

http://www.ibm.com/services/continuity

For details on education offerings related to specific products, visit

http://www.ibm.com/services/learning/index.html

Select your country, and then select the product as the category.



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Technical information
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Specified operating environment

Hardware requirements

General platform prerequisites

IBM System Storage TS7650 ProtecTIER Deduplication Appliance is based on the IBM System x3850 X5 server technology and is designed to support the necessary performance required for enterprise-level data protection and high availability.

Every TS7650 Appliance must be connected to a TS3000 System Console (TSSC) that can be used for system installation and maintenance.

Tested platforms are listed in the Installation Guide under Release Notes.

A TS7650 clustered solution, with IBM ProtecTIER Deduplication software, requires the following hardware included in the Cluster Connection Kit (feature number 3447):

  • Power switch: A network power switch, which is used to automatically control the power to a failed node
  • Network switch: Two Ethernet switches, which are used to connect the TS7650 appliances with the network power switch, the user console, and the TSSC

ProtecTIER Manager

ProtecTIER Manager is required for service or maintenance of ProtecTIER systems, and must be installed on a customer provided workstation.

The customer provided workstation must be capable of operating one of the following operating systems:

  • Microsoft Windows® 2003, Windows XP, or Windows 7
  • Red Hat Enterprise 4 or 5

The workstation must also have:

  • At least 1.2 GB of available disk space
  • At least 256 MB of RAM

The workstation must have access to the ProtecTIER service nodes at IP address (port 3501 is open on the firewall).

ProtecTIER Manager can support more than one ProtecTIER server. If the ProtecTIER Manager workstation is connected to more that one ProtecTIER server, they can be connected to a workstation via a switch box or via a terminal server. The workstation and switch box must be provided by the customer.

Confer with your IBM representative for workstation configuration alternatives.

VTL Supported configurations

TS7650 ProtecTIER Deduplication Appliance 7 TB configuration plant features

Feature
number  Description                            Quantity

 3170   16 2.27 GHz processor cores            1
 3458   8 Gb FC Dual Port HBA - Host           2
 3707   4.8 TB FC Disk Expansion               1
 3708   4.8 TB FC Disk Controller              1
 9022   VTL                                    1
 9308   ProtecTIER (AE software version) V2    1
 9700   No Factory Cables                      1
 99xx   Power Cord (select power cord)         1
 
One of the following Console features is required:
 
 2714   Console Expansion
 2715   Console Attachment
 2722   TS3000 System Console
 
The following KVM features are optional:
 
 5510   Install KVM Switch
 5512   KVM Display, Keyboard, Mouse
 5513   KVM adjacent frame connection
 5514   2nd server in adjacent frame
 

TS7650 ProtecTIER Deduplication Appliance 18 TB configuration plant features

Feature
number  Description                            Quantity

 3170   16 2.27 GHz processor cores            1
 3458   8 Gb FC Dual Port HBA - Host           2
 3707   4.8 TB FC Disk Expansion               3
 3708   4.8 TB FC Disk Controller              1
 9022   VTL                                    1
 9308   ProtecTIER (AE software version) V2    1
 9700   No Factory Cables                      1
 99xx   Power Cord (select power cord)         1
 
One of the following Console features is required:
 
 2714   Console Expansion
 2715   Console Attachment
 2722   TS3000 System Console
 
The following KVM features are optional:
 
 5510   Install KVM Switch
 5512   KVM Display, Keyboard, Mouse
 5513   KVM adjacent frame connection
 5514   2nd server in adjacent frame
 

TS7650 ProtecTIER Deduplication Appliance 36 TB configuration plant features

Feature
number  Description                            Quantity

 3170   16 2.27 GHz processor cores            1
 3458   8 Gb FC Dual Port HBA - Host           2
 3707   4.8 TB FC Disk Expansion               6
 3708   4.8 TB FC Disk Controller              2
 9022   VTL                                    1
 9308   ProtecTIER (AE software version) V2    1
 9700   No Factory Cables                      1
 99xx   Power Cord (select power cord)         1
 
One of the following Console features is required:
 
 2714   Console Expansion
 2715   Console Attachment
 2722   TS3000 System Console
 
The following KVM features are optional:
 
 5510   Install KVM Switch
 5512   KVM Display, Keyboard, Mouse
 5513   KVM adjacent frame connection
 5514   2nd server in adjacent frame
 

TS7650 ProtecTIER Deduplication Appliance 36 TB Cluster configuration plant features

Feature
number  Description                            Quantity

 3170   16 2.27 GHz processor cores            2
 3447   Cluster Connection Kit                 1
 3458   8 Gb FC Dual Port HBA - Host           4
 3707   4.8 TB FC Disk Expansion               6
 3708   4.8 TB FC Disk Controller              2
 9022   VTL                                    1
 9308   ProtecTIER (AE software version) V2    1
 9700   No Factory Cables                      1
 99xx   Power Cord (select power cord)         1
 
One of the following Console features is required:
 
 2714   Console Expansion
 2715   Console Attachment
 2722   TS3000 System Console
 
The following KVM features are optional:
 
 5510   Install KVM Switch
 5512   KVM Display, Keyboard, Mouse
 5513   KVM adjacent frame connection
 5514   2nd server in adjacent frame
 
VTL Field (MES) configuration upgrades

Field features (MES) that can be ordered in order to upgrade the configuration:

From 7 TB Configuration to 18 TB Configuration

Feature   Description              Field FC Qty  Final Qty (Total)

 3707     4.8 TB FC Disk Expansion      2              3
 9022     VTL                           1              1

From 7 TB Configuration to 36 TB Configuration

Feature   Description              Field FC Qty  Final Qty (Total)

 3706 or  4.8 TB FC Disk Controller     1              2
  3708
 3707     4.8 TB FC Disk Expansion      5              6
 9022     VTL                           1              1

From 7 TB Configuration to 36 TB Cluster Configuration

Feature   Description              Field FC Qty  Final Qty (Total)

 3120 or  18 1.66GHz processor cores    1              2
  3170     or 16 2.27 GHz processor cores
 3447     Cluster Connection Kit        1              1
 3449     4Gb FC Dual Port HBA - Disk   2              4
 3459 or  4Gb FC Dual Port HBA - Host   2              4
  3458     or 8Gb FC Dual Port HBA - Host
 3706 or  4.8 TB FC Disk Controller     1              2
  3708
 3707     4.8 TB FC Disk Expansion      5              6
 9022     VTL                           1              1

From 18 TB Configuration to 36 TB Configuration

Feature   Description              Field FC Qty  Final Qty (Total)

 3706 or  4.8 TB FC Disk Controller     1              2
  3708
 3707     4.8 TB FC Disk Expansion      3              6
 9022     VTL                           1              1

From 18 TB Configuration to 36 TB Cluster Configuration

Feature   Description              Field FC Qty  Final Qty (Total)

 3120 or  18 1.66GHz processor cores     1             2
  3170     or 16 2.27 GHz processor cores
 3447     Cluster Connection Kit         1             1
 3449     4Gb FC Dual Port HBA - Disk    2             4
 3459 or  4Gb FC Dual Port HBA - Host    2             4
  3458     or 8Gb FC Dual Port HBA - Host
 3706 or  4.8 TB FC Disk Controller      1             2
  3708
 3707     4.8 TB FC Disk Expansion       3             6
 9022     VTL                            1             1

From 36 TB Configuration to 36 TB Cluster Configuration

Feature   Description              Field FC Qty  Final Qty (Total)

 3120 or  18 1.66GHz processor cores     1             2
  3170     or 16 2.27 GHz processor cores
 3447     Cluster Connection Kit         1             1
 3449     4Gb FC Dual Port HBA - Disk    2             4
 3459 or  4Gb FC Dual Port HBA - Host    2             4
  3458     or 8Gb FC Dual Port HBA - Host
 9022     VTL                            1             1

Optional Field FC(s) that can be ordered

Feature   Description                Max FC Qty
 6025     25 Meter LC/LC Fibre     4 or 8 with Cluster support
             Channel Cable

Note: This cable is for attaching a TS7600 server (that have an LC duplex connector) to switches, or hosts with LC duplex fibre channel connectors. (host cables only)

Power Cord FC(s) list for Plant or Field

 Feature  Description

 9954     NEMA L6-30 Power Cord
 9955     RS 3750DP Power Cord
 9956     IEC 309 Power Cord
 9957     PDL 4.3m Power Cord
 9958     Korean 4.3m Power Cord
 9959     Unterminated Power Cord
 9966     Unterminated Power Cord - China
OST Supported configurations

TS7650 ProtecTIER Deduplication Appliance 7 TB configuration plant features

Feature
number  Description                         Quantity

 3170   16 2.27 GHz processor cores            1
 3456   1 GB quad port optical Ethernet        2
          adapter
 3707   4.8 TB FC Disk Expansion               1
 3708   4.8 TB FC Disk Controller              1
 9023   OST                                    1
 9308   ProtecTIER (AE software version) V2    1
 9700   No Factory Cables                      1
 99xx   Power Cord (select power cord)         1
 
One of the following Console features is required:
 
 2714   Console Expansion
 2715   Console Attachment
 2722   TS3000 System Console
 
The following KVM features are optional:
 
 5510   Install KVM Switch
 5512   KVM Display, Keyboard, Mouse
 5513   KVM adjacent frame connection
 5514   2nd server in adjacent frame
 

TS7650 ProtecTIER Deduplication Appliance 18 TB configuration plant features

Feature
number  Description                         Quantity

 3170   16 2.27 GHz processor cores            1
 3456   1 GB quad port optical Ethernet        2
          adapter
 3707   4.8 TB FC Disk Expansion               3
 3708   4.8 TB FC Disk Controller              1
 9023   OST                                    1
 9308   ProtecTIER (AE software version) V2    1
 9700   No Factory Cables                      1
 99xx   Power Cord (select power cord)         1
 
One of the following Console features is required:
 
 2714   Console Expansion
 2715   Console Attachment
 2722   TS3000 System Console
 
The following KVM features are optional:
 
 5510   Install KVM Switch
 5512   KVM Display, Keyboard, Mouse
 5513   KVM adjacent frame connection
 5514   2nd server in adjacent frame
 

TS7650 ProtecTIER Deduplication Appliance 36 TB configuration plant features

Feature
number  Description                         Quantity

 3170   16 2.27 GHz processor cores            1
 3456   1 GB quad port optical Ethernet        2
          adapter
 3707   4.8 TB FC Disk Expansion               6
 3708   4.8 TB FC Disk Controller              2
 9023   OST                                    1
 9308   ProtecTIER (AE software version) V2    1
 9700   No Factory Cables                      1
 99xx   Power Cord (select power cord)         1
 
One of the following Console features is required:
 
 2714   Console Expansion
 2715   Console Attachment
 2722   TS3000 System Console
 
The following KVM features are optional:
 
 5510   Install KVM Switch
 5512   KVM Display, Keyboard, Mouse
 5513   KVM adjacent frame connection
 5514   2nd server in adjacent frame
 

TS7650 ProtecTIER Deduplication Appliance 36 TB Cluster configuration plant features

Feature
number  Description                         Quantity

 3170   16 2.27 GHz processor cores            2
 3447   Cluster Connection Kit                 1
 3456   1 GB quad port optical Ethernet        4
          adapter
 3707   4.8 TB FC Disk Expansion               6
 3708   4.8 TB FC Disk Controller              2
 9023   OST                                    1
 9308   ProtecTIER (AE software version) V2    1
 9700   No Factory Cables                      1
 99xx   Power Cord (select power cord)         1
 
One of the following Console features is required:
 
 2714   Console Expansion
 2715   Console Attachment
 2722   TS3000 System Console
 
The following KVM features are optional:
 
 5510   Install KVM Switch
 5512   KVM Display, Keyboard, Mouse
 5513   KVM adjacent frame connection
 5514   2nd server in adjacent frame
 
OpenStorage Field (MES) configuration upgrades

Field features (MES) that can be ordered in order to upgrade the configuration:

From 7 TB Configuration to 18 TB Configuration

Feature   Description              Field FC Qty  Final Qty (Total)

 3707     4.8 TB FC Disk Expansion      2              3

From 7 TB Configuration to 36 TB Configuration

Feature   Description              Field FC Qty  Final Qty (Total)

 3707     4.8 TB FC Disk Expansion      5              6
 3708     4.8 TB FC Disk Controller     1              2

From 7 TB Configuration to 36 TB Cluster Configuration

Feature   Description              Field FC Qty  Final Qty (Total)

 3170     16 2.27 GHz processor cores   1              2
 3447     Cluster Connection Kit        1              1
 3456     1 GB quad port optical        2              4
           Ethernet adapter
 3707     4.8 TB FC Disk Expansion      5              6
 3708     4.8 TB FC Disk Controller     1              2
 

From 18 TB Configuration to 36 TB Configuration

Feature   Description              Field FC Qty  Final Qty (Total)

 3707     4.8 TB FC Disk Expansion      3              6
 3708     4.8 TB FC Disk Controller     1              2
 

From 18 TB Configuration to 36 TB Cluster Configuration

Feature   Description              Field FC Qty  Final Qty (Total)
 3170     16 2.27 GHz processor cores    1             2
 3447     Cluster Connection Kit         1             1
 3456     1 GB quad port optical         2             4
           Ethernet adapter
 3707     4.8 TB FC Disk Expansion       3             6
 3708     4.8 TB FC Disk Controller      1             2

From 36 TB Configuration to 36 TB Cluster Configuration

Feature   Description              Field FC Qty  Final Qty (Total)

 3170     16 2.27GHz processor cores     1             2
 3447     Cluster Connection Kit         1             1
 3456     1 GB quad port optical         2             4
           Ethernet adapter

Optional Field FC(s) that can be ordered

Feature   Description                Max FC Qty

 6025     25 Meter LC/LC Fibre     4 or 8 with Cluster support
             Channel Cable

Note: This cable is for attaching a TS7600 server (that has an LC duplex connector) to switches, or hosts with LC duplex fibre channel connectors. (host cables only)

Power Cord FC(s) list for Plant or Field

Feature   Description

 9954     NEMA L6-30 Power Cord
 9955     RS 3750DP Power Cord
 9956     IEC 309 Power Cord
 9957     PDL 4.3m Power Cord
 9958     Korean 4.3m Power Cord
 9959     Unterminated Power Cord
 9966     Unterminated Power Cord - China

Planning information

Customer responsibilities

Physical planning is a customer responsibility. Detailed planning information is in the IBM System Storage TS7600 ProtecTIER - TS7650 & TS7650G Publications CD-ROM LCD8-1271-09 (part number 46X6056).

You are responsible for downloading or obtaining from IBM, and installing designated Machine Code (microcode, basic input/output system code (called "BIOS"), utility programs, device drivers, and diagnostics delivered with an IBM machine) and other software updates in a timely manner from an IBM Internet Web site or from other electronic media, and following the instructions that IBM provides. You may request IBM to install Machine Code changes; however, you may be charged for that service.

Cable orders

Fibre Channel cables are required to attach the TS7650 Appliance (3958 Model AP1) to various server adapters. The cables can be customer supplied or ordered with the TS7650 with feature number 6025.

25 Meter LC/LC Fibre Channel Cable (#6025)

This feature provides a 25 meter (82 ft.) 50.0/125 micrometer short wavelength multimode fiber-optic cable with LC duplex connectors on both ends.


Note: This cable is for attaching a TS7650 (that has an LC duplex connector) to switches, or hosts with LC duplex Fibre Channel connectors.
Direct customer support

Eligible customers can obtain installation and usage assistance through ASK Support using the search words TS7650, 3958-AP1, or 5639-XXP.

IBM Global Services

IBM Technical Support Services provides comprehensive hardware and software support including hardware and software implementation for the IBM System Storage TS7650 Appliance. Technical Support Services are designed to support your installations of IBM Virtualization Engine™ hardware and software. Offering the best solutions for storage management and data migration, IBM Technical Support Services can assist you in developing and deploying storage solutions to enable your success and satisfaction. For more information, contact your IBM representative or Business Partner.

Security, auditability, and control

This product uses the security and auditability features of host hardware, host software, and/or application software to which it is attached.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities.



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IBM Electronic Services
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IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a Web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.

The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.

The Electronic Service Agent™ is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.

To learn how Electronic Services can work for you, visit

http://www.ibm.com/support/electronic


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Terms and conditions
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MES discount applicable

No

Field installable feature

Yes

Warranty period

One year

An IBM part or feature installed during the initial installation of an IBM machine is subject to a full warranty effective on the date of installation of the machine. An IBM part or feature which replaces a previously installed part or feature assumes the remainder of the warranty period for the replaced part or feature. An IBM part or feature added to a machine without replacing a previously installed part or feature is subject to a full warranty effective on its date of installation. Unless specified otherwise, the warranty period, type of warranty service, and service level of a part or feature is the same as the machine it is installed.

Customer setup

No

Machine code

Same license terms and conditions as base machine

Optional features warranty period
  • Optional feature(s) - One year


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Pricing
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                        Machine         Feature  
Description             type     Model  number   
 
TS3000 System Console   3958     AP1    2722                                   
16 2.27GHz processor    3958     AP1    3170    
  cores
1Gb quad port optical   3958     AP1    3456                                   
  ethernet adapter
8Gb FC Dual Port HBA    3958     AP1    3458                                   
  - Host
4.8 TB FC Disk          3958     AP1    3708    
  Controller
Install KVM Switch      3958     AP1    5510                                   
KVM Display, Keyboard,  3958     AP1    5512                                   
  Mouse
KVM adjacent frame      3958     AP1    5513                                   
  connection
2nd server in adjacent  3958     AP1    5514                                   
  frame
VTL                     3958     AP1    9022                                   
OST                     3958     AP1    9023    
 
Memory Upgrade          3958     DD1,   3467                                   
                                 DD3
 
 
         Field    Plant             MES
Feature  install  install  MES      removal
number   only     only     removal  charge
 
 2722      N        N         Y       N/C
 3170      N        N         N       N/C
 3456      N        N         N       N/C
 3458      N        N         N       N/C
 3708      N        N         N       N/C
 5510      N        N         Y       N/C
 5512      N        N         Y       N/C
 5513      N        N         Y       N/C
 5514      N        N         Y       N/C
 9022      N        N         N       N/C
 9023      N        Y         N       N/C
 3467      Y        N         N       N/C
 
  ** If field installed on a purchased machine, parts removed or
     replaced become the property of IBM and must be returned.
 
Description Type Model Feature List Price
TS3000 System Console 3958 AP1 2722 $5150
16 2.27GHz processor cores 3958 AP1 3170 22260
1Gb quad port Ethernet adap 3958 AP1 3456 2400
8Gb FC Dual Port HBA - Host 3958 AP1 3458 4350
4.8 TB FC Disk Controller 3958 AP1 3708 39000
PLANT INSTALL KVM SWITCH 3958 AP1 5510 1600
KVM DISPL, Keyboard, Mouse 3958 AP1 5512 4500
KVM adj frame connection 3958 AP1 5513 490
2nd server in adj frame 3958 AP1 5514 290
VTL 3958 AP1 9022 0
OST 3958 AP1 9023 0
Memory Upgrade 3958 DD1 3467 7000
Memory Upgrade 3958 DD3 3467 7000

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