IBM System Storage DS5020 disk system delivers high-performance solid state drives (SSD)
IBM United States Hardware Announcement 110-090July 20, 2010
 ENUS110-090.PDF (72KB)
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| Overview |
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IBM® System Storage® DS5020 Disk System and EXP520 Expansion Unit are enhanced with the following new features:
- 73 GB and 300 GB solid state drives (feature numbers 5590 and 5591, respectively). These features offer you a new level of performance and can be intermixed with SATA and FC hard disk drives within DS5020 and EXP520 enclosures.
- Air filter bezel (feature number 2011). This feature provides an air filter housing (and one filter) that attaches to the DS5020 and EXP520 enclosure and is designed to help prevent harmful particles from entering the enclosure in harsh environments.
- 240 volt Brazil power cord (feature number 9862). This feature provides two 2.8 meter, 240 volt/10 amp C19 to NBR 6147 line cords and replaces the previously announced 125 volt Brazil power cord (feature number 9842).
The DS5020 and EXP520 now also conform to applicable Network Equipment-Building System (NEBS) level 3 documents and to applicable European Telecommunications Standards Institute (ETSI) documents.
Additionally, the 240 volt Brazil power cord (feature number 9862) is now available on IBM System Storage DS5000 series and DS4000™ series disk systems and storage expansion units.
For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).
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| Key prerequisites |
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The solid state drive and air filter bezel features are supported on the following products:
- DS5020 Disk System
- EXP520 Storage Expansion Unit
The solid state drive features require DS5020 controller firmware level 7.70, or later.
The Brazil line cord feature is supported on the following products:
- DS5300, DS5100, DS5020, DS4800, DS4700, and DS4200 Disk Systems
- EXP5000, EXP810, EXP520, and EXP420 Storage Expansion Units
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| Planned availability date |
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- August 20, 2010: All features except Air Filter Bezel (feature number 2011)
- September 10, 2010: Air Filter Bezel (feature number 2011)
Accessibility by people with disabilities
A US Section 508 Voluntary Product Accessibility Template (VPAT) containing details on the product's accessibility compliance can be requested at
Section 508 of the U.S. Rehabilitation Act
These features are capable as of August 20, 2010, when used in accordance with IBM's associated documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it.
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| Product number |
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Machine Feature
Description type Model number
240V Pwr Cord, Brazil 1812 81A,8VA 9862
Air Filter Bezel 1814 20A,52A 2011
73 GB Solid State Drive 1814 20A,52A 5590
300 GB Solid State Drive 1814 20A,52A 5591
240V Pwr Cord, Brazil 1814 20A,52A, 9862
70A,72A,
7VA
240V Pwr Cord, Brazil 1815 80A,82A, 9862
84A,88A
240V Pwr Cord, Brazil 1818 51A,53A, 9862
D1A
Business Partner information
If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld ID and password are required (use IBM ID).
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| Publications |
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No publications are shipped with these features. Refer to publications that shipped with your base system for information.
The most up-to-date product documentation is available and downloadable from the following IBM support site
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| Services |
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Global Technology Services
IBM services include business consulting, outsourcing, hosting services, applications, and other technology management.
These services help you learn about, plan, install, manage, or optimize your IT infrastructure to be an On Demand Business. They can help you integrate your high-speed networks, storage systems, application servers, wireless protocols, and an array of platforms, middleware, and communications software for IBM and many non-IBM offerings. IBM is your one-stop shop for IT support needs.
For details on available services, contact your IBM representative or visit
For details on available IBM Business Continuity and Recovery Services, contact your IBM representative or visit
For details on education offerings related to specific products, visit
Select your country, and then select the product as the category.
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| Technical information |
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Specified operating environment
Hardware requirements
The solid state drive and air filter bezel features are supported on the following products:
- DS5020 Disk System (machine type 1814 model 20A)
- EXP520 Storage Expansion Unit (machine type 1814 model 52A)
The solid state drive features require:
- DS5020 controller firmware level 7.70 or later
The Brazil line cord feature is supported on the following products:
- DS5300 Disk System (machine type 1818 model 53A)
- DS5100 Disk System (machine type 1818 model 51A)
- DS5020 Disk System (machine type 1814 model 20A)
- DS4800 Disk System (machine type 1815 models 80A, 82A, 84A, and 88A)
- DS4700 Disk System (machine type 1814 models 70A and 72A)
- DS4200 Disk System (machine type 1814 model 7VA)
- EXP5000 Storage Expansion Unit (machine type 1818 model D1A)
- EXP810 Storage Expansion Unit (machine type 1812 model 81A)
- EXP520 Storage Expansion Unit (machine type 1814 model 52A)
- EXP420 Storage Expansion Unit (machine type 1812 model 8VA)
Refer to publications that shipped with your base system and the IBM System Storage Support site for additional information on firmware levels and other requirements:
Limitations
A maximum of 20 solid state drives (SSDs) is supported in a DS5020 disk system (a DS5020 disk system with one or more EXP520 storage expansion units).
Planning information
Customer responsibilities
The Air Filter Bezel contains a filter that requires periodic replacement. Replacement of the air filter is the customer's responsibility. A four pack of replacement filters can be ordered from IBM Global Technology Services using IBM FRU part number 42D3283.
You are responsible for downloading or obtaining from IBM, and installing designated Machine Code (microcode, basic input/output system code (called "BIOS"), utility programs, device drivers, and diagnostics delivered with an IBM machine) and other software updates in a timely manner from an IBM Internet Web site or from other electronic media, and following the instructions that IBM provides. You may request IBM to install Machine Code changes; however, you may be charged for that service.
Cable orders
No cables required.
Direct customer support
Direct customer support for IBM Midrange Disk Systems is provided by IBM Operational Support Services -- Support Line. This fee service provides voice and electronic access into the IBM support organization. IBM Operational Support Services -- Support Line helps answer questions pertaining to product and feature usage (how to), configuration, and product compatibility for eligible products. For a list of the products supported via Support Line, visit
For more information on services, call 800-IBM-4YOU (426-4968).
Security, auditability, and control
This product uses the security and auditability features of the host hardware, software, and application software.
The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities.
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| IBM Electronic Services |
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IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a Web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.
The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.
The Electronic Service Agent™ is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.
To learn how Electronic Services can work for you, visit
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| Terms and conditions |
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MES discount applicable
Equal to the volume commitment discount
Field installable feature
Yes
Warranty period
Three years
Features assume the same warranty or maintenance terms as the machine in which they are installed for the remainder of the warranty or maintenance period for such machine.
Note: The air filter bezel contains a filter that requires periodic replacement. Replacement of the air filter is the customer's responsibility.
Customer setup
Yes
Machine code
Same license terms and conditions as base machine
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| Pricing |
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Feature Machine Model Install
Description number type type
240V Pwr Cord, Brazil 9862 1812 81A,8VA Both
Air Filter Bezel 2011 1814 20A,52A Both
73 GB Solid State Drive 5590 1814 20A,52A Both
300 GB Solid State Drive 5591 1814 20A,52A Both
240V Pwr Cord, Brazil 9862 1814 20A,52A, Both
70A,72A,
7VA
240V Pwr Cord, Brazil 9862 1815 80A,82A, Both
84A,88A
240V Pwr Cord, Brazil 9862 1818 51A,53A, Both
D1A
* Install type:
- "Plant" denotes plant installation only.
- "Field" denotes field installation only.
- "Both" denotes both plant and field installation.
| Description | Feature code | Machine type | Model | U.S. List price |
| Air Filter Bezel | 2011 | 1814 | 20A,52A | $1,133.00 |
| 73 GB Solid State Drive | 5590 | 1814 | 20A,52A | $13,800.00 |
| 300 GB Solid State Drive | 5591 | 1814 | 20A,52A | $44,900.00 |
| 240V Power Cord, Brazil | 9862 | 1812/1814/1815/1818 | 20A,52A, 81A, 8VA,70A,72A, 7VA,80A,82A, 84A, 88A, 51A, 53A, D1A | $0.00 |
Trademarks
DS4000 and Electronic Service Agent are trademarks of IBM Corporation in the United States, other countries, or both.
IBM and System Storage are registered trademarks of IBM Corporation in the United States, other countries, or both.
Other company, product, and service names may be trademarks or service marks of others.
Terms of use
IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at:
For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page