IBM Deskside Hardware Management Console enables control and management of IBM POWER processor-based servers
IBM United States Hardware Announcement 110-049April 13, 2010
 ENUS110-049.PDF (125KB)
|
|
| At a glance |
 |
The IBM® Deskside Hardware Management Console (HMC)(7042-C08) is a dedicated workstation for system and partition control of IBM POWER5™, or later, processor-based servers.
The HMC is designed to deliver:
- Virtualization control, including logical partition (LPAR) management, dynamic resource allocation, and partition mobility
- Advanced service functions, including guided repair and verify, and concurrent firmware updates for managed systems
- Round-the-clock error reporting via Electronic Service Agent™ for fast support
- Remote sharing support for IBM i operating system console sessions through the 5250 Console Proxy
- Support for automatic installation of AIX® and Linux® operating systems via the System Planning Tool
For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).
Back to top
|
|
| Overview |
|
The IBM Deskside HMC provides a dedicated workstation designed for configuration and management of hardware partitions and Capacity on Demand (CoD) for POWER5, or later, processor-based servers.
The 7042-C08 is the last deskside form factor HMC that IBM intends to offer. IBM will continue offering updated versions of the rack-mount HMC.
The 7042-C08 will be preloaded with Version 7 Revision 711 (V7R711) Licensed Machine Code. New release levels of HMC code will be preloaded and shipped with HMCs as they become available. The most current HMC code can also be downloaded from the following Web site and applied to existing supported HMCs
Application of the latest HMC code levels ensures consistent functionality and support of the latest IBM Power Systems™ servers and functions.
The HMC provides a browser-based HTML user interface that can be accessed locally or from a remote browser. One HMC can manage multiple servers, and dual HMCs can provide redundant support by managing the same servers. The HMC user-friendly interface provides task navigation, task placement, table functions, filtering, sorting, and customization of views. The user interface also provides visibility to server status and guided support of server maintenance actions.
The 7042-C08 HMC offers enhanced features and performance with the following base configuration:
- 2.53 GHz Intel® Quad-core processor with 8 MB L2 cache
- 4 GB (2 x 2 GB) of 1333 MHz DDR3 system memory
- Integrated Gigabit Ethernet controller
- 250 GB SATA 3.5-inch HDD
- SATA CD/RW - DVD-RAM
Feature exchange
None
Back to top
|
|
| Key prerequisites |
|
A POWER5, or later, processor-based server that supports an HMC.
Back to top
|
|
| Planned availability date |
|
June 4, 2010
Back to top
|
|
| Description |
|
The HMC (7042-C08) has the following standard hardware attributes:
- 2.53 GHz Intel Quad-core processor with 8 MB L2 cache.
- 4 GB (2 x 2 GB) of 1333 MHz DDR3 system memory.
- 250 GB SATA 3.5-inch HDD.
- SATA CD/RW - DVD-RAM.
- Integrated dual-port Gigabit Ethernet controller.
- Optional dual-port Gigabit Ethernet available (#5767).
- Seven USB ports (two front, four rear, one internal).
- Two PCI-X slots.
- Three PCIe slots.
- Modems are available for customers planning to use ESA connection, but broadband connection is recommended. Either an external modem (#0032) or an internal modem (#0033) may be ordered. If no modem is ordered, then feature 0031 must be selected, which indicates that the modem has been declined. External modems can only be ordered for ship-to countries that are not homologated for internal modems. External modem voltage capabilities are 100 - 240 V.
The HMC Licensed Machine Code V7R711 provides:
- Browser-based GUI
- Management for POWER5, or later, technology-based processors
- Certificate-based SSL security for encrypted communications
- User profiles to enable for specific users
An optional Machine Control Program Remote Support Agreement (MCRSA) for Hardware Management Console (HMC) Licensed Machine Code offers a one-year or three-year 9 x 5 remote call-in support for "how-to" questions about the HMC Licensed Machine Code. For an additional charge, 24 x 7 remote call-in support is available. To order contact your IBM representative, an IBM Business Partner, or the IBM Americas Call Centers at 800-IBM-CALL.
The following Web sites provide access to support, installation instructions, and education, as well as the latest information on new function available on your HMC.
For HMC support, including the latest code and fixes, installation instructions, HMC recovery images, DVD, and CD ordering, visit
Resource link Web site (education materials)
For assistance with LPAR planning using either the HMC or Integrated Virtualization Manager (IVM), visit the System Planning Tool (SPT) Web site
Server information
If attaching an HMC to a new server or adding function to an existing server that requires a firmware update, the HMC machine code may need to be updated.
To determine the HMC machine code level required for the firmware level on any server, go to the following Web site to access the Fix Level Recommendation Tool (FLRT) on or after the planned availability date for this product. FLRT will identify the correct HMC machine code for the selected system firmware level.
If a single HMC is attached to multiple servers, the HMC machine code level must be updated to the server with the most recent firmware level. All prior levels of server firmware are supported with the latest HMC machine code level.
If an HMC is used to manage any POWER7™ processor-based server, the HMC must be a CR3 model, or later, rack-mount HMC or C05 model, or later, deskside HMC.
When IBM Systems Director is used to manage an HMC or if the HMC manages more than 254 partitions, the HMC should have 3 GB of RAM minimum and be CR3 model, or later, rack-mount or C06 model, or later, deskside.
The following servers require an HMC. The HMC is used to manage partitions and support other critical functions on these servers.
- System p5® 570
- System p5 575
- System p5 590
- System p5 595
- System i® 570 (POWER6™ processor-based)
- System i 595
- Power® 560
- Power 570
- Power 575
- Power 595
- Power 770
- Power 780
An HMC is required to manage partitions on the following servers and is recommended for other critical functions; however, simple configurations without partitions or temporary CoD can be managed without an HMC.
- System p5 570
- System i 570 (POWER5 processor-based)
An HMC is optional for all other Power Systems servers. For these systems, customers must choose either an HMC or IVM to manage partitions. IVM is part of the optional PowerVM™ virtualization software.
Customers choosing the HMC must use it to create, define, and change partitions or CoD resources, but it is not required to run the partitions.
An HMC is required to manage more than one IBM i, AIX, or Linux partition, directly controlling its I/O partition on the following servers:
- System i 515
- System i 525
- System i 550
- System i 570
An HMC is recommended for managing all CoD, including permanent activations. An HMC is required for temporary CoD, including the following:
- Trial CoD
- On/Off CoD
- Utility CoD
Multiple POWER5, or later, processor-based servers can be managed by one HMC, either physically attached to the server or logically attached over a LAN.
Accessibility by people with disabilities
A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at
Section 508 of the U.S. Rehabilitation Act
The IBM 7042-C08 Deskside Hardware Management Console is capable as of June 4, 2010, when used in accordance with IBM's associated documentation, of minimally satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided the user attaches another system that contains the assistive technology necessary to interact through a command-line interface.
Back to top
|
|
| Reference information |
|
Refer to Hardware withdrawal 910-055, dated April 13, 2010, for information about the withdrawal of 7042-C07.
Back to top
|
|
| Product number |
|
The following are newly announced features on the specific models of the IBM Power Systems 7042 machine type:
Machine
Description type Model
Deskside Hardware Management Console 7042 C08
The following are features already announced for the IBM Power Systems 7042 machine type:
Machine Feature
Description type Model number
No Modem 7042 C08 0031 Specify Code for External High Speed Modem 7042 C08 0032 Internal Modem 7042 C08 0033 CSC Specify 7042 C08 0275 Hardware Management Console Licensed Machine Code v7 7042 C08 0962 US TAA Compliance Indicator 7042 C08 0983 Modem Cable - US/Canada and General Use 7042 C08 1025 Widescreen LCD Monitor 7042 C08 3632 IBM T119 Flat Panel Monitor 7042 C08 3644 IBM T117 Flat Panel Monitor 7042 C08 3645 1.8 M (6-ft) Extender Cable for Displays (15-pin D-shell to 15-pin D-shell) 7042 C08 4242 Extender Cable - USB Keyboards, 2M 7042 C08 4256 Custom Service Specify, Off-Site 7042 C08 5001 2-Port 10/100/1000 Base-TX Ethernet PCI Express Adapter 7042 C08 5767 Full Width Keyboard -- USB, US English, #103P 7042 C08 5951 Full Width Keyboard -- USB, French, #189 7042 C08 5952 Full Width Keyboard -- USB, Italian, #142 7042 C08 5953 Full Width Keyboard -- USB, German/Austrian, #129 7042 C08 5954 Full Width Keyboard -- USB, UK English, #166P 7042 C08 5955 Full Width Keyboard -- USB, Spanish, #172 7042 C08 5956 Full Width Keyboard -- USB, Japanese, #194 7042 C08 5957 Full Width Keyboard -- USB, Brazilian Portuguese, #275 7042 C08 5958 Full Width Keyboard -- USB, Hungarian, #208 7042 C08 5959 Full Width Keyboard -- USB, Korean, #413 7042 C08 5960 Full Width Keyboard -- USB, Chinese, #467 7042 C08 5961 Full Width Keyboard -- USB, French Canadian, #445 7042 C08 5962 Full Width Keyboard -- USB, Canadian French, #058 7042 C08 5963 Full Width Keyboard -- USB, Belgian/UK, #120 7042 C08 5964 Full Width Keyboard -- USB, Swedish/Finnish, #153 7042 C08 5965 Full Width Keyboard -- USB, Danish, #159 7042 C08 5966 Full Width Keyboard -- USB, Bulgarian, #442 7042 C08 5967 Full Width Keyboard -- USB, Swiss/French/German, #150 7042 C08 5968 Full Width Keyboard -- USB, Norwegian,#155 7042 C08 5969 Full Width Keyboard -- USB, Dutch, #143 7042 C08 5970 Full Width Keyboard -- USB, Portuguese, #163 7042 C08 5971 Full Width Keyboard -- USB, Greek, #319 7042 C08 5972 Full Width Keyboard -- USB, Hebrew, #212 7042 C08 5973 Full Width Keyboard -- USB, Polish, #214 7042 C08 5974 Full Width Keyboard -- USB, Slovakian, #245 7042 C08 5975 Full Width Keyboard -- USB, Czech, #243 7042 C08 5976 Full Width Keyboard -- USB, Turkish, #179 7042 C08 5977 Full Width Keyboard -- USB, LA Spanish, #171 7042 C08 5978 Full Width Keyboard -- USB, Arabic, #253 7042 C08 5979 Full Width Keyboard -- USB, Thai, #191 7042 C08 5980 Full Width Keyboard -- USB, Russian, #443 7042 C08 5981 Full Width Keyboard -- USB, Slovenian, #234 7042 C08 5982 Full Width Keyboard -- USB, US English Euro, #103P 7042 C08 5983 Power Cord 1.8m(6-foot), To Wall (125V, 15A) 7042 C08 6470 Power Cord 2.7m (9-foot), To Wall/OEM PDU, (125V, 15A) 7042 C08 6471 Power Cord 2.7m (9-foot), To Wall/OEM PDU, (250V, 16A) 7042 C08 6472 Power Cord 2.7m (9-foot), To Wall/OEM PDU, (250V, 10A) 7042 C08 6473 Power Cord 2.7M (9-foot), To Wall/OEM PDU, (250V, 13A) 7042 C08 6474 Power Cord 2.7M (9-foot), To Wall/OEM PDU, (250V, 16A) 7042 C08 6475 Power Cord 2.7M (9-foot), To Wall/OEM PDU, (250V, 10A) 7042 C08 6476 Power Cord 2.7M (9-foot), To Wall/OEM PDU, (250V, 16A) 7042 C08 6477 Power Cord 2.7 M(9-foot), To Wall/OEM PDU, (250V, 16A) 7042 C08 6478 Power Cord 1.8M (6-foot),To Wall, (250V, 15A), United States 7042 C08 6487 Power Cord 2.7M (9-foot), To Wall/OEM PDU, (125V, 15A or 250V, 10A ) 7042 C08 6488 Power Cord 2.7M (9-foot), To Wall/OEM PDU, (250V, 10A) 7042 C08 6493 Power Cord 2.7M (9-foot), To Wall/OEM PDU, (250V, 10A) 7042 C08 6494 Power Cord (9-foot), To Wall/OEM PDU, (250V, 10A) 7042 C08 6495 Power Cord 2.7M (9-foot), To Wall/OEM PDU, (250V, 10A) 7042 C08 6496 Power Cord 2.7M (9-foot), To Wall/OEM PDU, (125V, 15A) 7042 C08 6651 Power Cord 2.7M (9-foot), To Wall/OEM PDU, (250V, 15A) 7042 C08 6659 Power Cord (6-foot), To Wall (125V, 15A), 7042 C08 6670 Power Cord 2.7M (9-foot), To Wall/OEM PDU, (250V, 10A) 7042 C08 6680 Power Cord (6-foot), To Wall, (250V, 15A) 7042 C08 6687 Ethernet Cable, 6M, Hardware Management Console to System Unit 7042 C08 7801 Ethernet Cable, 15m, Hardware Management Console to System Unit 7042 C08 7802 Mouse - USB, with Keyboard Attachment Cable 7042 C08 8841 USB Mouse 7042 C08 8845 HMC/Server Order Linkage Indicator 7042 C08 9069 Order Routing Indicator- System Plant 7042 C08 9169 Language Group Specify - US English 7042 C08 9300 Language Group Specify - Dutch 7042 C08 9700 Language Group Specify - French 7042 C08 9703 Language Group Specify - German 7042 C08 9704 Language Group Specify - Polish 7042 C08 9705 Language Group Specify - Norwegian 7042 C08 9706 Language Group Specify - Portuguese 7042 C08 9707 Language Group Specify - Spanish 7042 C08 9708 Language Group Specify - Italian 7042 C08 9711 Language Group Specify - Canadian French 7042 C08 9712 Language Group Specify - Japanese 7042 C08 9714 Language Group Specify - Traditional Chinese (Taiwan) 7042 C08 9715 Language Group Specify - Korean 7042 C08 9716 Language Group Specify - Turkish 7042 C08 9718 Language Group Specify - Hungarian 7042 C08 9719 Language Group Specify - Slovakian 7042 C08 9720 Language Group Specify - Russian 7042 C08 9721 Language Group Specify - Simplified Chinese (PRC) 7042 C08 9722 Language Group Specify - Czech 7042 C08 9724 Language Group Specify -- Romanian 7042 C08 9725 Language Group Specify - Croatian 7042 C08 9726 Language Group Specify -- Slovenian 7042 C08 9727 Language Group Specify - Brazilian Portuguese 7042 C08 9728 Language Group Specify - Thai 7042 C08 9729
Model conversions
Not applicable
Feature conversions
Not applicable
Back to top
|
|
| Publications |
|
IBM Power Systems hardware documentation provides you with the following topical information: system overview; planning for the system; installing and configuring the system; working with consoles, terminals, and interfaces; managing system resources; working with operating systems and software applications; and troubleshooting, service, and support.
You can access the product documentation at
Product documentation is also available on DVD, SK5T-7087.
Back to top
|
|
| Services |
|
Global Technology Services
IBM services include business consulting, outsourcing, hosting services, applications, and other technology management.
These services help you learn about, plan, install, manage, or optimize your IT infrastructure to be an On Demand Business. They can help you integrate your high-speed networks, storage systems, application servers, wireless protocols, and an array of platforms, middleware, and communications software for IBM and many non-IBM offerings. IBM is your one-stop shop for IT support needs.
For details on available services, contact your IBM representative or visit
For details on available IBM Business Continuity and Recovery Services, contact your IBM representative or visit
For details on education offerings related to specific products, visit
Select your country, and then select the product as the category.
Back to top
|
|
| Technical information |
|
EMC conformance
Equipment approvals and safety
- FCC - Verified to comply with Part 15 of the FCC Rules, Class A
- Canada ICES-003, issue 4, Class A
- UL/IEC 60950-1
- CSA C22.2 No. 60950-1
- NOM-019
- Argentina IEC60950-1
Specified operating environment
Physical specifications
- Height: 438.15 mm (17.25 in)
- Width: 215.9 mm (8.5 in)
- Depth: 539.75 mm (21.25 in)
- Weight: 18 kg (39.7 lb)
To assure installability and serviceability in non-IBM industry-standard racks, review the installation planning information for any product-specific installation requirements.
Operating environment
- Temperature:
- System on: 10° to 35°C (50° to 95°F)
- System off: 10° to 43°C (50° to 109.4°F)
- Relative humidity: 8% to 80%
- Acoustical noise emissions:
- 4.5 bels (idling nonredundant power system)
- 5.0 bels (idling - redundant power system)
- 5.3 bels (operating)
- Maximum altitude: 2,133 m (7,000 ft)
Power requirements
- Operating voltage: Sine-wave input (50 or 60 Hz) required; input voltage
and frequency ranges automatically selected
- Low range: 100 to 127 V ac
- High range: 200 to 240 V ac
- Power source loading: 0.55 kVA (maximum)
- Thermal output:
- 188 Btu/hr (55 watts) (minimum)
- 1784 Btu/hr (523 watts) (maximum)
Hardware requirements
- Each HMC must have access to a display, a keyboard, and a mouse.
- Information regarding supported Linux distributions on Power System servers is available at
- If redundant HMC function is desired, the servers can be attached to two separate HMCs to address availability requirements. Environments may include 7310-C05, -C06, -CR3, -CR4, and 7042-C06, -C07, -CR4, -CR5 as well as 7042-C08 HMCs. All HMCs must have the same level of HMC Licensed Machine Code.
- Higher availability configurations may require the use of an Ethernet hub. An Ethernet hub will provide a physical connection from the HMC to each server rather than a logical Ethernet connection over a LAN.
- Each console must be configured with feature number 0962.
Software requirements
The following Web browsers have been tested for connection support with the HMC Licensed Machine Code V7R711:
- Microsoft® Internet
Explorer 6.0 or Internet Explorer 7.0
- Internet Explorer 7.0 is required if you are using IPv6 addresses on the network interface over which the browser is connected.
- Internet Explorer 8.0 is not supported; however, the Internet Explorer compatibility mode seems to alleviate most problems.
- If your browser is configured to use an Internet proxy, then local Internet addresses should be included in the exception list. Consult your network administrator for more information. If you still need to use the proxy to get to the HMC, enable "Use HTTP 1.1 through proxy connections" under the Advanced tab in your Internet Options window.
- Firefox 1.5.0.7
- For Firefox 2.0, make sure the JavaScript™ options to raise or lower windows and move or resize existing windows are enabled. To enable these options, go to the Content tab in the browser's Options dialog, click Advanced next to the Enable JavaScript option, then select the raise or lower windows options (a check mark appears) and move or resize existing windows options (a check mark appears). These features allow you to switch easily between HMC tasks.
Limitations
- The HMC is a dedicated-function device used only for the control and service functions of the POWER5, or later, processor-based servers it manages. It is not available for use as a general purpose computing resource.
- An internal modem (#0033) is not allowed for Brazil or Honduras.
The HMC user interface is available in the following languages:
- Brazilian Portuguese
- Catalan
- Czech
- Dutch
- English
- French
- French/Canadian
- German
- Hungarian
- Italian
- Japanese
- Korean
- Polish
- Portuguese
- Russian
- Simplified Chinese
- Slovakian
- Spanish
- Traditional Chinese
However, integrated Repair and Verify for CRUs is available at this time in English only. Customers who would like access to the translated services guides will be directed to an external Web site from their HMC.
If additional assistance is required with interpreting English Repair and Verify:
- Contact the IBM Hardware Support Center (using the method you would normally use to obtain support for your hardware), and ask for Hardware Support. Be sure to have your HMC machine type and serial number available. Indicate that you have problems with translated Repair and Verify.
- An IBM Service Support Representative (SSR) may be dispatched to your site to assist with your repair and verify activity.
- The HMC and attached servers may not be accessible to you while the SSR is working.
Planning information
Cable orders
One Ethernet cable is required to attach the HMC to the system CPC. This cable can be customer-supplied or purchased from IBM.
Security, auditability, and control
This product uses the security and auditability features of the server operating system. Use of these facilities is optional. For servers with the IBM i operating system, the security measures supplied by IBM i are designed to reduce the risk of users changing or destroying data resources, but do not prevent it. The IBM i security features include the use of passwords, a security option to limit a user to only the functions provided by customer-designed menus, and a security option to limit read/write access for files, libraries, and folders during normal operations. To achieve increased security, the IBM i controls should be combined with physical security, division of duties, and other appropriate measures.
This product uses the security and auditability features of the AIX 5.2, 5.3, or 6.1 operating system on an AIX partition that the HMC controls.
The HMC network connection to the partitions is based on a component of IBM's Reliable, Scalable Cluster Technology (RSCT) called Resource Monitoring and Control (RMC). The only operations permitted through this connection are hardware error event collection and hardware inventory data collection, dynamic LPAR resource movement coordination for AIX and Linux partitions, and partition shutdown and reboot for AIX and Linux partitions.
The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities.
Back to top
|
|
| IBM Electronic Services |
|
IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a Web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.
The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.
The Electronic Service Agent is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.
To learn how Electronic Services can work for you, visit
Back to top
|
|
| Terms and conditions |
|
Volume orders: Contact your IBM representative.
IBM Global Financing
Yes
Warranty period
One year
Warranty service
If required, IBM provides repair or exchange service, depending on the types of warranty service specified for the machine. IBM will attempt to resolve your problem over the telephone, or electronically via an IBM Web site. You must follow the problem determination and resolution procedures that IBM specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability. If applicable to your product, parts considered Customer Replaceable Units (CRUs) will be provided as part of the machine's standard warranty service.
Service levels are response-time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations. Additional charges may apply outside IBM's normal service area. Contact your local IBM representative or your reseller for country- and location-specific information.
CRU Service
IBM provides replacement CRUs to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM upon your request. CRUs are designated as being either a Tier 1 or a Tier 2 CRU.
Tier 1 CRU
Installation of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation.
Tier 2 CRU
You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge.
Based upon availability, CRUs will be shipped for next-business-day (NBD) delivery. IBM specifies, in the materials shipped with a replacement CRU, whether a defective CRU must be returned to IBM. When return is required, return instructions and a container are shipped with the replacement CRU. You may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement.
The following parts have been designated as Tier 1 CRUs:
- AC power cord
- Battery
- Covers, front and side
- Disk drive
- Display
- DVD drive cable
- DVD drive
- External cables
- Heat/Fan sink
- Keyboard
- Memory DIMM
- Modem (requires 100 V - 240 V)
- Mouse
- PCI adapters
- System bezel
- System labels
- Tape, diagnostics, and firmware media
- USB cable
On-site Service
IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well-lit, and suitable for the purpose.
Service level is
- 9 hours per day, Monday through Friday, excluding holidays, next-business-day response. Calls must be received by 5 p.m. local time in order to qualify for next-business-day response.
Non-IBM parts service
Warranty service
IBM is now shipping machines with selected non-IBM parts that contain an IBM field-replaceable unit (FRU) part number label. These parts are to be serviced during the IBM machine warranty period. IBM is covering the service on these selected non-IBM parts as an accommodation to their customers, and normal warranty service procedures for the IBM machine apply.
Warranty service upgrades
During the warranty period, warranty service upgrades provide an enhanced level of On-site Service for an additional charge. Service levels are response-time objectives and are not guaranteed. See the Warranty service section for additional details.
IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM Web site. You must follow the problem determination and resolution procedures that IBM specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability.
On-site Service
IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well-lit, and suitable for the purpose. The following on-site response-time objectives are available as warranty service upgrades for your machine. Available offerings are:
- 9 hours per day, Monday through Friday, excluding holidays, 4-hour average, same-business-day response
- 24 hours per day, 7 days a week, 4-hour average response
- 24 hours per day, 7 days a week, 2-hour average response
Customer Replaceable Units (CRUs) may be provided as part of the machine's standard warranty CRU Service except that you may install a CRU yourself or request IBM installation, at no additional charge, under one of the On-site Service levels specified above. For additional information on the CRU Service, see the warranty information.
Maintenance services
If required, IBM provides repair or exchange service, depending on the types of maintenance service specified for the machine. IBM will attempt to resolve your problem over the telephone or electronically, via an IBM Web site. You must follow the problem determination and resolution procedures that IBM specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability. Service levels are response-time objectives and are not guaranteed. The specified level of maintenance service may not be available in all worldwide locations. Additional charges may apply outside IBM's normal service area. Contact your local IBM representative or your reseller for country- and location-specific information. The following service selections are available as maintenance options for your machine type.
On-site Service
IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well-lit, and suitable for the purpose.
Service levels are:
- 9 hours per day, Monday through Friday, excluding holidays, next-business-day response
- 9 hours per day, Monday through Friday, excluding holidays, 4-hour average response
- 24 hours per day, 7 days a week, 4-hour average response
- 24 hours per day, 7 days a week, 2-hour average response
Customer Replaceable Unit (CRU) Service
If your problem can be resolved with a CRU (for example, keyboard, mouse, speaker, memory, or hard disk drive), and depending upon the maintenance service offerings in your geography, IBM will ship the CRU to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM upon your request.
Based upon availability, CRUs will be shipped for next-business-day delivery. IBM specifies, in the materials shipped with a replacement CRU, whether a defective CRU must be returned to IBM. When return is required, 1) return instructions and a container are shipped with the replacement CRU and 2) you may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement.
CRUs may be provided as part of the machine's standard maintenance service except that you may install a CRU yourself or request IBM installation, at no additional charge, under any of the On-site Service levels specified above.
Non-IBM parts service
Under certain conditions, IBM provides services for selected non-IBM parts at no additional charge for machines that are covered under warranty service upgrades or maintenance services.
This service includes hardware problem determination (PD) on the non-IBM parts (for example, adapter cards, PCMCIA cards, disk drives, memory) installed within IBM machines and provides the labor to replace the failing parts at no additional charge.
If IBM has a Technical Service Agreement with the manufacturer of the failing part, or if the failing part is an accommodations part (a part with an IBM FRU label), IBM may also source and replace the failing part at no additional charge. For all other non-IBM parts, customers are responsible for sourcing the parts. Installation labor is provided at no additional charge, if the machine is covered under a warranty service upgrade or a maintenance service.
Warranty service upgrades
Usage plan machine
No
IBM hourly service rate classification
Two
When a type of service involves the exchange of a machine part, the replacement may not be new, but will be in good working order.
Field-installable features
Yes
Model conversions
No
Machine installation
Customer setup. Customers are responsible for installation according to the instructions IBM provides with the machine.
Graduated program license charges apply
No
Licensed machine code
IBM machine code is licensed for use by a customer on the IBM machine for which it was provided by IBM under the terms and conditions of the IBM License Agreement for Machine Code, to enable the machine to function in accordance with its specifications, and only for the capacity authorized by IBM and for which the customer has acquired. You can obtain the agreement by contacting your IBM representative or at
Machine using LMC Type Model: 7042-C08
IBM may release changes to the machine code. IBM plans to make the machine code changes available for download from the IBM System p® technical support Web site or by contacting your IBM representative
If the machine does not function as warranted and your problem can be resolved through your application of downloadable machine code, you are responsible for downloading and installing these designated machine code changes as IBM specifies. If you would prefer, you may request that IBM install downloadable machine code changes; however, you may be charged for that service.
Educational allowance
A reduced charge is available to qualified education customers. The educational allowance may not be added to any other discount or allowance.
The educational allowance is 15% for the products in this announcement.
Back to top
|
|
| Prices |
|
For additional information and current prices, contact your local IBM representative.
Product charges
The following are newly announced features on the specific models of the IBM Power Systems 7042 machine type:
Minimum Initial/
Monthly MES/
Model Feature Purchase Maint. Both/ RP
Description number numbers price charge Support CSU MES
Deskside Hardware Management Console
C08 Yes
No Modem
C08 0031 Initial Yes No
Specify Code for External High Speed Modem
C08 0032 Both Yes No
Internal Modem
C08 0033 Both Yes No
CSC Specify
C08 0275 Both Yes No
Hardware Management Console Licensed Machine Code v7
C08 0962 Both Yes No
US TAA Compliance Indicator
C08 0983 Initial N/A No
Modem Cable - US/Canada and General Use
C08 1025 Both Yes No
Widescreen LCD Monitor
C08 3632 Both Yes No
IBM T119 Flat Panel Monitor
C08 3644 Support Yes No
IBM T117 Flat Panel Monitor
C08 3645 Support Yes No
1.8 M (6-ft) Extender Cable for Displays (15-pin D-shell to 15-pin
D-shell)
C08 4242 Both Yes No
Extender Cable - USB Keyboards, 2M
C08 4256 Both Yes No
Custom Service Specify, Off-Site
C08 5001 Support Yes No
2-Port 10/100/1000 Base-TX Ethernet PCI Express® Adapter
C08 5767 Both Yes No
Full Width Keyboard -- USB, US English, #103P
C08 5951 Both Yes No
Full Width Keyboard -- USB, French, #189
C08 5952 Both Yes No
Full Width Keyboard -- USB, Italian, #142
C08 5953 Both Yes No
Full Width Keyboard -- USB, German/Austrian, #129
C08 5954 Both Yes No
Full Width Keyboard -- USB, UK English, #166P
C08 5955 Both Yes No
Full Width Keyboard -- USB, Spanish, #172
C08 5956 Both Yes No
Full Width Keyboard -- USB, Japanese, #194
C08 5957 Both Yes No
Full Width Keyboard -- USB, Brazilian Portuguese, #275
C08 5958 Both Yes No
Full Width Keyboard -- USB, Hungarian, #208
C08 5959 Both Yes No
Full Width Keyboard -- USB, Korean, #413
C08 5960 Both Yes No
Full Width Keyboard -- USB, Chinese, #467
C08 5961 Both Yes No
Full Width Keyboard -- USB, French Canadian, #445
C08 5962 Both Yes No
Full Width Keyboard -- USB, Canadian French, #058
C08 5963 Support Yes No
Full Width Keyboard -- USB, Belgian/UK, #120
C08 5964 Both Yes No
Full Width Keyboard -- USB, Swedish/Finnish, #153
C08 5965 Both Yes No
Full Width Keyboard -- USB, Danish, #159
C08 5966 Both Yes No
Full Width Keyboard -- USB, Bulgarian, #442
C08 5967 Both Yes No
Full Width Keyboard -- USB, Swiss/French/German, #150
C08 5968 Both Yes No
Full Width Keyboard -- USB, Norwegian,#155
C08 5969 Both Yes No
Full Width Keyboard -- USB, Dutch, #143
C08 5970 Both Yes No
Full Width Keyboard -- USB, Portuguese, #163
C08 5971 Both Yes No
Full Width Keyboard -- USB, Greek, #319
C08 5972 Both Yes No
Full Width Keyboard -- USB, Hebrew, #212
C08 5973 Both Yes No
Full Width Keyboard -- USB, Polish, #214
C08 5974 Both Yes No
Full Width Keyboard -- USB, Slovakian, #245
C08 5975 Both Yes No
Full Width Keyboard -- USB, Czech, #243
C08 5976 Both Yes No
Full Width Keyboard -- USB, Turkish, #179
C08 5977 Both Yes No
Full Width Keyboard -- USB, LA Spanish, #171
C08 5978 Both Yes No
Full Width Keyboard -- USB, Arabic, #253
C08 5979 Both Yes No
Full Width Keyboard -- USB, Thai, #191
C08 5980 Both Yes No
Full Width Keyboard -- USB, Russian, #443
C08 5981 Both Yes No
Full Width Keyboard -- USB, Slovenian, #234
C08 5982 Both Yes No
Full Width Keyboard -- USB, US English Euro, #103P
C08 5983 Both Yes No
Power Cord 1.8m(6-foot), To Wall (125V, 15A)
C08 6470 Both Yes No
Power Cord 2.7m (9-foot), To Wall/OEM PDU, (125V, 15A)
C08 6471 Both Yes No
Power Cord 2.7m (9-foot), To Wall/OEM PDU, (250V, 16A)
C08 6472 Both Yes No
Power Cord 2.7m (9-foot), To Wall/OEM PDU, (250V, 10A)
C08 6473 Both Yes No
Power Cord 2.7M (9-foot), To Wall/OEM PDU, (250V, 13A)
C08 6474 Both Yes No
Power Cord 2.7M (9-foot), To Wall/OEM PDU, (250V, 16A)
C08 6475 Both Yes No
Power Cord 2.7M (9-foot), To Wall/OEM PDU, (250V, 10A)
C08 6476 Both Yes No
Power Cord 2.7M (9-foot), To Wall/OEM PDU, (250V, 16A)
C08 6477 Both Yes No
Power Cord 2.7 M(9-foot), To Wall/OEM PDU, (250V, 16A)
C08 6478 Both Yes No
Power Cord 1.8M (6-foot),To Wall, (250V, 15A), United States
C08 6487 Both Yes No
Power Cord 2.7M (9-foot), To Wall/OEM PDU, (125V, 15A or 250V, 10A )
C08 6488 Both Yes No
Power Cord 2.7M (9-foot), To Wall/OEM PDU, (250V, 10A)
C08 6493 Both Yes No
Power Cord 2.7M (9-foot), To Wall/OEM PDU, (250V, 10A)
C08 6494 Both Yes No
Power Cord (9-foot), To Wall/OEM PDU, (250V, 10A)
C08 6495 Support Yes No
Power Cord 2.7M (9-foot), To Wall/OEM PDU, (250V, 10A)
C08 6496 Both Yes No
Power Cord 2.7M (9-foot), To Wall/OEM PDU, (125V, 15A)
C08 6651 Both Yes No
Power Cord 2.7M (9-foot), To Wall/OEM PDU, (250V, 15A)
C08 6659 Both Yes No
Power Cord (6-foot), To Wall (125V, 15A),
C08 6670 Support Yes No
Power Cord 2.7M (9-foot), To Wall/OEM PDU, (250V, 10A)
C08 6680 Both Yes No
Power Cord (6-foot), To Wall, (250V, 15A)
C08 6687 Support Yes No
Ethernet Cable, 6M, Hardware Management Console to System Unit
C08 7801 Support Yes No
Ethernet Cable, 15m, Hardware Management Console to System Unit
C08 7802 Both Yes No
Mouse - USB, with Keyboard Attachment Cable
C08 8841 Support Yes No
USB Mouse
C08 8845 Both Yes No
HMC/Server Order Linkage Indicator
C08 9069 NC Initial N/A No
Order Routing Indicator- System Plant
C08 9169 Initial N/A No
Language Group Specify - US English
C08 9300 NC Initial N/A No
Language Group Specify - Dutch
C08 9700 NC Initial N/A No
Language Group Specify - French
C08 9703 NC Initial N/A No
Language Group Specify - German
C08 9704 NC Initial N/A No
Language Group Specify - Polish
C08 9705 NC Initial N/A No
Language Group Specify - Norwegian
C08 9706 NC Initial N/A No
Language Group Specify - Portuguese
C08 9707 NC Initial N/A No
Language Group Specify - Spanish
C08 9708 NC Initial N/A No
Language Group Specify - Italian
C08 9711 NC Initial N/A No
Language Group Specify - Canadian French
C08 9712 NC Initial N/A No
Language Group Specify - Japanese
C08 9714 NC Initial N/A No
Language Group Specify - Traditional Chinese (Taiwan)
C08 9715 NC Initial N/A No
Language Group Specify - Korean
C08 9716 NC Initial N/A No
Language Group Specify - Turkish
C08 9718 NC Initial N/A No
Language Group Specify - Hungarian
C08 9719 NC Initial N/A No
Language Group Specify - Slovakian
C08 9720 NC Initial N/A No
Language Group Specify - Russian
C08 9721 NC Initial N/A No
Language Group Specify - Simplified Chinese (PRC)
C08 9722 NC Initial N/A No
Language Group Specify - Czech
C08 9724 NC Initial N/A No
Language Group Specify -- Romanian
C08 9725 NC Initial N/A No
Language Group Specify - Croatian
C08 9726 NC Initial N/A No
Language Group Specify -- Slovenian
C08 9727 NC Initial N/A No
Language Group Specify - Brazilian Portuguese
C08 9728 NC Initial N/A No
Language Group Specify - Thai
C08 9729 NC Initial N/A No
| Description | Machine type | Model | Feature number | Purchase price |
| IBM 7042-C08 | 7042 | C08 | $2,800 | |
| No Modem | 7042 | C08 | 0031 | $0 |
| Specify Code fo | 7042 | C08 | 0032 | $671 |
| r External | ||||
| Internal Modem | 7042 | C08 | 0033 | $200 |
| CSC Specify | 7042 | C08 | 0275 | $0 |
| HMC Lic Mach Co | 7042 | C08 | 0962 | $0 |
| de v7 | ||||
| US TAA Complian | 7042 | C08 | 0983 | $0 |
| ce Indicat | ||||
| Modem Cable - U | 7042 | C08 | 1025 | $17 |
| S/Canada | ||||
| Widescreen LCD | 7042 | C08 | 3632 | $1,290 |
| Monitor | ||||
| IBM T119 Flat P | 7042 | C08 | 3644 | $1,057 |
| anel Monit | ||||
| IBM T117 Flat P | 7042 | C08 | 3645 | $875 |
| anel Monit | ||||
| 1.8 M (6-ft) Ex | 7042 | C08 | 4242 | $107 |
| tender Cab | ||||
| Extender Cable | 7042 | C08 | 4256 | $54 |
| - USB Keyb | ||||
| Custom Service | 7042 | C08 | 5001 | $0 |
| Specify,O | ||||
| 2-Port 10/100/1 | 7042 | C08 | 5767 | $682 |
| 000 Base-T | ||||
| Full Wdth Kybrd | 7042 | C08 | 5951 | $107 |
| - English | ||||
| Full Wdth Kybrd | 7042 | C08 | 5952 | $107 |
| - Frnech | ||||
| Full Wdth Kybrd | 7042 | C08 | 5953 | $107 |
| - Italian | ||||
| Full Wdth Kybrd | 7042 | C08 | 5954 | $107 |
| - Grmn/Aust | ||||
| Full Wdth Kybrd | 7042 | C08 | 5955 | $107 |
| - UK Engl | ||||
| Full Wdth Kybrd | 7042 | C08 | 5956 | $107 |
| - Spanish | ||||
| Full Wdth Kybrd | 7042 | C08 | 5957 | $107 |
| - Japanese | ||||
| Full Wdth Kybrd | 7042 | C08 | 5958 | $107 |
| - Brzln Port | ||||
| Full Wdth Kybrd | 7042 | C08 | 5959 | $107 |
| - Hungar | ||||
| Full Wdth Kybrd | 7042 | C08 | 5960 | $107 |
| - Korean | ||||
| Full Wdth Kybrd | 7042 | C08 | 5961 | $107 |
| - Chinese | ||||
| Full Wdth Kybrd | 7042 | C08 | 5962 | $107 |
| - Frnch/Can | ||||
| Full Wdth Kybrd | 7042 | C08 | 5963 | $104 |
| - Can/Frnch | ||||
| Full Wdth Kybrd | 7042 | C08 | 5964 | $107 |
| - Belgn/UK | ||||
| Full Wdth Kybrd | 7042 | C08 | 5965 | $107 |
| - Swd/Finn | ||||
| Full Wdth Kybrd | 7042 | C08 | 5966 | $107 |
| - Danish | ||||
| Full Wdth Kybrd | 7042 | C08 | 5967 | $107 |
| - Bulgarn | ||||
| Full Wdth Kybrd | 7042 | C08 | 5968 | $107 |
| - Sws/Fr/Grm | ||||
| Full Wdth Kybrd | 7042 | C08 | 5969 | $107 |
| - Norw | ||||
| Full Wdth Kybrd | 7042 | C08 | 5970 | $107 |
| - Dutch | ||||
| Full Wdth Kybrd | 7042 | C08 | 5971 | $107 |
| - Port | ||||
| Full Wdth Kybrd | 7042 | C08 | 5972 | $107 |
| - Greek | ||||
| Full Wdth Kybrd | 7042 | C08 | 5973 | $107 |
| - Hebrew | ||||
| Full Wdth Kybrd | 7042 | C08 | 5974 | $107 |
| - Polish | ||||
| Full Wdth Kybrd | 7042 | C08 | 5975 | $107 |
| - Slovak | ||||
| Full Wdth Kybrd | 7042 | C08 | 5976 | $107 |
| - Czech | ||||
| Full Wdth Kybrd | 7042 | C08 | 5977 | $107 |
| - Turkish | ||||
| Full Wdth Kybrd | 7042 | C08 | 5978 | $107 |
| - LA Span | ||||
| Full Wdth Kybrd | 7042 | C08 | 5979 | $107 |
| - Arabic | ||||
| Full Wdth Kybrd | 7042 | C08 | 5980 | $107 |
| - Thai | ||||
| Full Wdth Kybrd | 7042 | C08 | 5981 | $107 |
| - Russian | ||||
| Full Wdth Kybrd | 7042 | C08 | 5982 | $107 |
| - Sloven | ||||
| Full Wdth Kybrd | 7042 | C08 | 5983 | $107 |
| - US Eng Euro | ||||
| Power Cord 1.8m | 7042 | C08 | 6470 | $18 |
| (6-foot), | ||||
| Power Cord 2.7m | 7042 | C08 | 6471 | $18 |
| (9-foot), | ||||
| Power Cord 2.7m | 7042 | C08 | 6472 | $18 |
| (9-foot), | ||||
| Power Cord 2.7m | 7042 | C08 | 6473 | $18 |
| (9-foot), | ||||
| Power Cord 2.7M | 7042 | C08 | 6474 | $18 |
| (9-foot), | ||||
| Power Cord 2.7M | 7042 | C08 | 6475 | $18 |
| (9-foot), | ||||
| Power Cord 2.7M | 7042 | C08 | 6476 | $18 |
| (9-foot), | ||||
| Power Cord 2.7M | 7042 | C08 | 6477 | $18 |
| (9-foot), | ||||
| Power Cord 2.7 | 7042 | C08 | 6478 | $18 |
| M(9-foot), | ||||
| Power Cord 1.8M | 7042 | C08 | 6487 | $18 |
| (6-foot), | ||||
| Power Cord 2.7M | 7042 | C08 | 6488 | $51 |
| (9-foot), | ||||
| Power Cord 2.7M | 7042 | C08 | 6493 | $18 |
| (9-foot), | ||||
| Power Cord 2.7M | 7042 | C08 | 6494 | $18 |
| (9-foot), | ||||
| Power Cord (9-f | 7042 | C08 | 6495 | $18 |
| oot),To W | ||||
| Power Cord 2.7M | 7042 | C08 | 6496 | $18 |
| (9-foot), | ||||
| Power Cord 2.7M | 7042 | C08 | 6651 | $18 |
| (9-foot), | ||||
| Power Cord 2.7M | 7042 | C08 | 6659 | $18 |
| (9-foot), | ||||
| Power Cord (6-f | 7042 | C08 | 6670 | $18 |
| oot),To W | ||||
| Power Cord 2.7M | 7042 | C08 | 6680 | $18 |
| (9-foot), | ||||
| Power Cord (6-f | 7042 | C08 | 6687 | $18 |
| oot),To W | ||||
| Ethernet Cable, | 7042 | C08 | 7801 | $15 |
| 6M,Hardw | ||||
| Ethernet Cable, | 7042 | C08 | 7802 | $33 |
| 15m,Hard | ||||
| Mouse - USB,wit | 7042 | C08 | 8841 | $78 |
| h Keyboar | ||||
| USB Mouse | 7042 | C08 | 8845 | $39 |
| HMC/Server Orde | 7042 | C08 | 9069 | $0 |
| r Linkage | ||||
| Order Routing I | 7042 | C08 | 9169 | $0 |
| ndicator- | ||||
| Lang Grp Spcfy | 7042 | C08 | 9300 | $0 |
| - US English | ||||
| Lang Grp Spcfy | 7042 | C08 | 9700 | $0 |
| - Dutch | ||||
| Lang Grp Spcfy | 7042 | C08 | 9703 | $0 |
| - French | ||||
| Lang Grp Spcfy | 7042 | C08 | 9704 | $0 |
| - German | ||||
| Lang Grp Spcfy | 7042 | C08 | 9705 | $0 |
| - Polish | ||||
| Lang Grp Spcfy | 7042 | C08 | 9706 | $0 |
| - Norwegian | ||||
| Lang Grp Spcfy | 7042 | C08 | 9707 | $0 |
| - Portugese | ||||
| Lang Grp Spcfy | 7042 | C08 | 9708 | $0 |
| - Spanish | ||||
| Lang Grp Spcfy | 7042 | C08 | 9711 | $0 |
| - Italian | ||||
| Lang Grp Spcfy | 7042 | C08 | 9712 | $0 |
| - Can French | ||||
| Lang Grp Spcfy | 7042 | C08 | 9714 | $0 |
| - Japanese | ||||
| Lang Grp Spcfy | 7042 | C08 | 9715 | $0 |
| - Trad Chinese | ||||
| Lang Grp Spcfy | 7042 | C08 | 9716 | $0 |
| - Korean | ||||
| Lang Grp Spcfy | 7042 | C08 | 9718 | $0 |
| - Turkish | ||||
| Lang Grp Spcfy | 7042 | C08 | 9719 | $0 |
| - Hungarian | ||||
| Lang Grp Spcfy | 7042 | C08 | 9720 | $0 |
| - Slovakian | ||||
| Lang Grp Spcfy | 7042 | C08 | 9721 | $0 |
| - Russian | ||||
| Lang Grp Spcfy | 7042 | C08 | 9722 | $0 |
| - Simp Chinese | ||||
| Lang Grp Spcfy | 7042 | C08 | 9724 | $0 |
| - Czech | ||||
| Lang Grp Spcfy | 7042 | C08 | 9725 | $0 |
| - Romanian | ||||
| Lang Grp Spcfy | 7042 | C08 | 9726 | $0 |
| - Croatian | ||||
| Lang Grp Spcfy | 7042 | C08 | 9727 | $0 |
| - Slovenian | ||||
| Lang Grp Spcfy | 7042 | C08 | 9728 | $0 |
| - Brzl Portgs | ||||
| Lang Grp Spcfy | 7042 | C08 | 9729 | $0 |
| - Thai |
| US ITS Minimum Maintenance Charges - Models | |||
| Description | Machine type | Model | Monthly Minimum Maint IOR 8-5/M-F |
| IBM 7042-C08 | 7042 | C08 | $55 |
ServicePac prices
For ServiceElect (ESA) maintenance service charges, contact IBM Global Services at 888-IBM-4343 (426-4343).
IBM Global Financing
IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit
IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.
Financing solutions from IBM Global Financing can help you stretch your budget and affordably acquire the new product. But beyond the initial acquisition, our end-to-end approach to IT management can also help keep your technologies current, reduce costs, minimize risk, and preserve your ability to make flexible equipment decisions throughout the entire technology life cycle.
Back to top
|
|
| Order now |
|
To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.
To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).
Phone: 800-IBM-CALL (426-2255)
Fax: 800-2IBM-FAX (242-6329)
For IBM representative: callserv@ca.ibm.com
For IBM Business Partner: pwswna@us.ibm.com
Mail: IBM Teleweb Customer Support
ibm.com® Sales Execution Center, Americas North
3500 Steeles Ave. East, Tower 3/4
Markham, Ontario
Canada
L3R 2Z1
Reference: YE001
The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.
Note: Shipments will begin after the planned availability date.
Trademarks
POWER5, Electronic Service Agent, Power Systems, POWER7, POWER6 and PowerVM are trademarks of IBM Corporation in the United States, other countries, or both.
IBM, AIX, System p5, System i, Power, System p, Express and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.
Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.
Intel is a registered trademark of Intel Corporation or its subsidiaries in the United States and other countries.
Microsoft is a registered trademark of Microsoft Corporation in the United States, other countries, or both.
Other company, product, and service names may be trademarks or service marks of others.
Terms of use
IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at
For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page
Back to top
Printable version