IBM Deskside Hardware Management Console enables control and management of IBM POWER processor-based servers

IBM United States Hardware Announcement 110-049
April 13, 2010

 
 ENUS110-049.PDF (125KB)

Table of contents   Document options  
Overview Overview Publications Publications
Key prerequisites Key prerequisites Technical information Technical information
Planned availability date Planned availability date Terms and conditions Terms and conditions
Description Description Prices Prices
Product number Product number Order
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At a glance
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The IBM® Deskside Hardware Management Console (HMC)(7042-C08) is a dedicated workstation for system and partition control of IBM POWER5™, or later, processor-based servers.

The HMC is designed to deliver:

  • Virtualization control, including logical partition (LPAR) management, dynamic resource allocation, and partition mobility
  • Advanced service functions, including guided repair and verify, and concurrent firmware updates for managed systems
  • Round-the-clock error reporting via Electronic Service Agent™ for fast support
  • Remote sharing support for IBM i operating system console sessions through the 5250 Console Proxy
  • Support for automatic installation of AIX® and Linux® operating systems via the System Planning Tool

For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).


 
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Overview
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The IBM Deskside HMC provides a dedicated workstation designed for configuration and management of hardware partitions and Capacity on Demand (CoD) for POWER5, or later, processor-based servers.

The 7042-C08 is the last deskside form factor HMC that IBM intends to offer. IBM will continue offering updated versions of the rack-mount HMC.

The 7042-C08 will be preloaded with Version 7 Revision 711 (V7R711) Licensed Machine Code. New release levels of HMC code will be preloaded and shipped with HMCs as they become available. The most current HMC code can also be downloaded from the following Web site and applied to existing supported HMCs

https://www14.software.ibm.com/webapp/set2/sas/f/hmc/home.html

Application of the latest HMC code levels ensures consistent functionality and support of the latest IBM Power Systems™ servers and functions.

The HMC provides a browser-based HTML user interface that can be accessed locally or from a remote browser. One HMC can manage multiple servers, and dual HMCs can provide redundant support by managing the same servers. The HMC user-friendly interface provides task navigation, task placement, table functions, filtering, sorting, and customization of views. The user interface also provides visibility to server status and guided support of server maintenance actions.

The 7042-C08 HMC offers enhanced features and performance with the following base configuration:

  • 2.53 GHz Intel® Quad-core processor with 8 MB L2 cache
  • 4 GB (2 x 2 GB) of 1333 MHz DDR3 system memory
  • Integrated Gigabit Ethernet controller
  • 250 GB SATA 3.5-inch HDD
  • SATA CD/RW - DVD-RAM
Feature exchange

None


 
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Key prerequisites
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A POWER5, or later, processor-based server that supports an HMC.


 
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Planned availability date
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June 4, 2010


 
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Description
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The HMC (7042-C08) has the following standard hardware attributes:

  • 2.53 GHz Intel Quad-core processor with 8 MB L2 cache.
  • 4 GB (2 x 2 GB) of 1333 MHz DDR3 system memory.
  • 250 GB SATA 3.5-inch HDD.
  • SATA CD/RW - DVD-RAM.
  • Integrated dual-port Gigabit Ethernet controller.
  • Optional dual-port Gigabit Ethernet available (#5767).
  • Seven USB ports (two front, four rear, one internal).
  • Two PCI-X slots.
  • Three PCIe slots.
  • Modems are available for customers planning to use ESA connection, but broadband connection is recommended. Either an external modem (#0032) or an internal modem (#0033) may be ordered. If no modem is ordered, then feature 0031 must be selected, which indicates that the modem has been declined. External modems can only be ordered for ship-to countries that are not homologated for internal modems. External modem voltage capabilities are 100 - 240 V.

The HMC Licensed Machine Code V7R711 provides:

  • Browser-based GUI
  • Management for POWER5, or later, technology-based processors
  • Certificate-based SSL security for encrypted communications
  • User profiles to enable for specific users

An optional Machine Control Program Remote Support Agreement (MCRSA) for Hardware Management Console (HMC) Licensed Machine Code offers a one-year or three-year 9 x 5 remote call-in support for "how-to" questions about the HMC Licensed Machine Code. For an additional charge, 24 x 7 remote call-in support is available. To order contact your IBM representative, an IBM Business Partner, or the IBM Americas Call Centers at 800-IBM-CALL.

The following Web sites provide access to support, installation instructions, and education, as well as the latest information on new function available on your HMC.

For HMC support, including the latest code and fixes, installation instructions, HMC recovery images, DVD, and CD ordering, visit

https://www14.software.ibm.com/webapp/set2/sas/f/hmc/home.html

Resource link Web site (education materials)

http://www.ibm.com/servers/resourcelink

For assistance with LPAR planning using either the HMC or Integrated Virtualization Manager (IVM), visit the System Planning Tool (SPT) Web site

http://www.ibm.com/systems/support/tools/systemplanningtool/

Server information

If attaching an HMC to a new server or adding function to an existing server that requires a firmware update, the HMC machine code may need to be updated.

To determine the HMC machine code level required for the firmware level on any server, go to the following Web site to access the Fix Level Recommendation Tool (FLRT) on or after the planned availability date for this product. FLRT will identify the correct HMC machine code for the selected system firmware level.

http://www14.software.ibm.com/webapp/set2/flrt/home

If a single HMC is attached to multiple servers, the HMC machine code level must be updated to the server with the most recent firmware level. All prior levels of server firmware are supported with the latest HMC machine code level.

If an HMC is used to manage any POWER7™ processor-based server, the HMC must be a CR3 model, or later, rack-mount HMC or C05 model, or later, deskside HMC.

When IBM Systems Director is used to manage an HMC or if the HMC manages more than 254 partitions, the HMC should have 3 GB of RAM minimum and be CR3 model, or later, rack-mount or C06 model, or later, deskside.

The following servers require an HMC. The HMC is used to manage partitions and support other critical functions on these servers.

  • System p5® 570
  • System p5 575
  • System p5 590
  • System p5 595
  • System i® 570 (POWER6™ processor-based)
  • System i 595
  • Power® 560
  • Power 570
  • Power 575
  • Power 595
  • Power 770
  • Power 780

An HMC is required to manage partitions on the following servers and is recommended for other critical functions; however, simple configurations without partitions or temporary CoD can be managed without an HMC.

  • System p5 570
  • System i 570 (POWER5 processor-based)

An HMC is optional for all other Power Systems servers. For these systems, customers must choose either an HMC or IVM to manage partitions. IVM is part of the optional PowerVM™ virtualization software.

Customers choosing the HMC must use it to create, define, and change partitions or CoD resources, but it is not required to run the partitions.

An HMC is required to manage more than one IBM i, AIX, or Linux partition, directly controlling its I/O partition on the following servers:

  • System i 515
  • System i 525
  • System i 550
  • System i 570

An HMC is recommended for managing all CoD, including permanent activations. An HMC is required for temporary CoD, including the following:

  • Trial CoD
  • On/Off CoD
  • Utility CoD

Multiple POWER5, or later, processor-based servers can be managed by one HMC, either physically attached to the server or logically attached over a LAN.

Accessibility by people with disabilities

A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at

http://www.ibm.com/able/product_accessibility/index.html

Section 508 of the U.S. Rehabilitation Act

The IBM 7042-C08 Deskside Hardware Management Console is capable as of June 4, 2010, when used in accordance with IBM's associated documentation, of minimally satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided the user attaches another system that contains the assistive technology necessary to interact through a command-line interface.


 
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Reference information
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Refer to Hardware withdrawal 910-055, dated April 13, 2010, for information about the withdrawal of 7042-C07.


 
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Product number
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The following are newly announced features on the specific models of the IBM Power Systems 7042 machine type:

                                                  Machine       
Description                                       type  Model   
 
Deskside Hardware Management Console              7042  C08

The following are features already announced for the IBM Power Systems 7042 machine type:

 
                                                  Machine       Feature
Description                                       type  Model   number
 
No Modem                                          7042  C08     0031
Specify Code for External High Speed Modem        7042  C08     0032
Internal Modem                                    7042  C08     0033
 
CSC Specify                                       7042  C08     0275
Hardware Management Console Licensed Machine
Code v7                                           7042  C08     0962
US TAA Compliance Indicator                       7042  C08     0983
 
Modem Cable - US/Canada and General Use           7042  C08     1025
Widescreen LCD Monitor                            7042  C08     3632
IBM T119 Flat Panel Monitor                       7042  C08     3644
IBM T117 Flat Panel Monitor                       7042  C08     3645
1.8 M (6-ft) Extender Cable for Displays (15-pin
D-shell to 15-pin D-shell)                        7042  C08     4242
Extender Cable - USB Keyboards, 2M                7042  C08     4256
Custom Service Specify, Off-Site                  7042  C08     5001
 
2-Port 10/100/1000 Base-TX Ethernet PCI Express
Adapter                                           7042  C08     5767
Full Width Keyboard -- USB, US English, #103P     7042  C08     5951
Full Width Keyboard -- USB, French, #189          7042  C08     5952
Full Width Keyboard -- USB, Italian, #142         7042  C08     5953
Full Width Keyboard -- USB, German/Austrian, #129 7042  C08     5954
Full Width Keyboard -- USB, UK English, #166P     7042  C08     5955
Full Width Keyboard -- USB, Spanish, #172         7042  C08     5956
Full Width Keyboard -- USB, Japanese, #194        7042  C08     5957
Full Width Keyboard -- USB, Brazilian
Portuguese, #275                                  7042  C08     5958
Full Width Keyboard -- USB, Hungarian, #208       7042  C08     5959
Full Width Keyboard -- USB, Korean, #413          7042  C08     5960
Full Width Keyboard -- USB, Chinese, #467         7042  C08     5961
Full Width Keyboard -- USB, French Canadian, #445 7042  C08     5962
Full Width Keyboard -- USB, Canadian French, #058 7042  C08     5963
Full Width Keyboard -- USB, Belgian/UK, #120      7042  C08     5964
Full Width Keyboard -- USB, Swedish/Finnish, #153 7042  C08     5965
Full Width Keyboard -- USB, Danish, #159          7042  C08     5966
Full Width Keyboard -- USB, Bulgarian, #442       7042  C08     5967
Full Width Keyboard -- USB, Swiss/French/German,
#150                                              7042  C08     5968
Full Width Keyboard -- USB, Norwegian,#155        7042  C08     5969
Full Width Keyboard -- USB, Dutch, #143           7042  C08     5970
Full Width Keyboard -- USB, Portuguese, #163      7042  C08     5971
Full Width Keyboard -- USB, Greek, #319           7042  C08     5972
Full Width Keyboard -- USB, Hebrew, #212          7042  C08     5973
Full Width Keyboard -- USB, Polish, #214          7042  C08     5974
Full Width Keyboard -- USB, Slovakian, #245       7042  C08     5975
Full Width Keyboard -- USB, Czech, #243           7042  C08     5976
Full Width Keyboard -- USB, Turkish, #179         7042  C08     5977
Full Width Keyboard -- USB, LA Spanish, #171      7042  C08     5978
Full Width Keyboard -- USB, Arabic, #253          7042  C08     5979
Full Width Keyboard -- USB, Thai, #191            7042  C08     5980
Full Width Keyboard -- USB, Russian, #443         7042  C08     5981
Full Width Keyboard -- USB, Slovenian, #234       7042  C08     5982
Full Width Keyboard -- USB, US English Euro,
#103P                                             7042  C08     5983
Power Cord 1.8m(6-foot), To Wall (125V, 15A)      7042  C08     6470
Power Cord 2.7m (9-foot), To Wall/OEM PDU,
(125V, 15A)                                       7042  C08     6471
Power Cord 2.7m (9-foot), To Wall/OEM PDU,
(250V, 16A)                                       7042  C08     6472
Power Cord 2.7m (9-foot), To Wall/OEM PDU,
(250V, 10A)                                       7042  C08     6473
Power Cord 2.7M (9-foot), To Wall/OEM PDU,
(250V, 13A)                                       7042  C08     6474
Power Cord 2.7M (9-foot), To Wall/OEM PDU,
(250V, 16A)                                       7042  C08     6475
Power Cord 2.7M (9-foot), To Wall/OEM PDU,
(250V, 10A)                                       7042  C08     6476
Power Cord 2.7M (9-foot), To Wall/OEM PDU,
(250V, 16A)                                       7042  C08     6477
Power Cord 2.7 M(9-foot), To Wall/OEM PDU,
(250V, 16A)                                       7042  C08     6478
Power Cord 1.8M (6-foot),To Wall, (250V, 15A),
United States                                     7042  C08     6487
Power Cord 2.7M (9-foot), To Wall/OEM PDU,
(125V, 15A or 250V, 10A )                         7042  C08     6488
Power Cord 2.7M (9-foot), To Wall/OEM PDU,
(250V, 10A)                                       7042  C08     6493
Power Cord 2.7M (9-foot), To Wall/OEM PDU,
(250V, 10A)                                       7042  C08     6494
Power Cord (9-foot), To Wall/OEM PDU, (250V, 10A) 7042  C08     6495
Power Cord 2.7M (9-foot), To Wall/OEM PDU,
(250V, 10A)                                       7042  C08     6496
Power Cord 2.7M (9-foot), To Wall/OEM PDU,
(125V, 15A)                                       7042  C08     6651
Power Cord 2.7M (9-foot), To Wall/OEM PDU,
(250V, 15A)                                       7042  C08     6659
Power Cord (6-foot), To Wall (125V, 15A),         7042  C08     6670
Power Cord 2.7M (9-foot), To Wall/OEM PDU,
(250V, 10A)                                       7042  C08     6680
Power Cord (6-foot), To Wall, (250V, 15A)         7042  C08     6687
Ethernet Cable, 6M, Hardware Management Console
to System Unit                                    7042  C08     7801
Ethernet Cable, 15m, Hardware Management Console
to System Unit                                    7042  C08     7802
Mouse - USB, with Keyboard Attachment Cable       7042  C08     8841
USB Mouse                                         7042  C08     8845
HMC/Server Order Linkage Indicator                7042  C08     9069
Order Routing Indicator- System Plant             7042  C08     9169
Language Group Specify - US English               7042  C08     9300
Language Group Specify - Dutch                    7042  C08     9700
Language Group Specify - French                   7042  C08     9703
Language Group Specify - German                   7042  C08     9704
Language Group Specify - Polish                   7042  C08     9705
Language Group Specify - Norwegian                7042  C08     9706
Language Group Specify - Portuguese               7042  C08     9707
Language Group Specify - Spanish                  7042  C08     9708
Language Group Specify - Italian                  7042  C08     9711
Language Group Specify - Canadian French          7042  C08     9712
Language Group Specify - Japanese                 7042  C08     9714
Language Group Specify - Traditional Chinese
(Taiwan)                                          7042  C08     9715
Language Group Specify - Korean                   7042  C08     9716
Language Group Specify - Turkish                  7042  C08     9718
Language Group Specify - Hungarian                7042  C08     9719
Language Group Specify - Slovakian                7042  C08     9720
Language Group Specify - Russian                  7042  C08     9721
Language Group Specify - Simplified Chinese (PRC) 7042  C08     9722
Language Group Specify - Czech                    7042  C08     9724
Language Group Specify -- Romanian                7042  C08     9725
Language Group Specify - Croatian                 7042  C08     9726
Language Group Specify -- Slovenian               7042  C08     9727
Language Group Specify - Brazilian Portuguese     7042  C08     9728
Language Group Specify - Thai                     7042  C08     9729

Model conversions

Not applicable

Feature conversions

Not applicable


 
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Publications
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IBM Power Systems hardware documentation provides you with the following topical information: system overview; planning for the system; installing and configuring the system; working with consoles, terminals, and interfaces; managing system resources; working with operating systems and software applications; and troubleshooting, service, and support.

You can access the product documentation at

http://publib.boulder.ibm.com/infocenter/powersys/v3r1m5/index.jsp

Product documentation is also available on DVD, SK5T-7087.


 
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Services
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Global Technology Services

IBM services include business consulting, outsourcing, hosting services, applications, and other technology management.

These services help you learn about, plan, install, manage, or optimize your IT infrastructure to be an On Demand Business. They can help you integrate your high-speed networks, storage systems, application servers, wireless protocols, and an array of platforms, middleware, and communications software for IBM and many non-IBM offerings. IBM is your one-stop shop for IT support needs.

For details on available services, contact your IBM representative or visit

http://www.ibm.com/services/

For details on available IBM Business Continuity and Recovery Services, contact your IBM representative or visit

http://www.ibm.com/services/continuity

For details on education offerings related to specific products, visit

http://www.ibm.com/services/learning/index.html

Select your country, and then select the product as the category.


 
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Technical information
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EMC conformance

Equipment approvals and safety

  • FCC - Verified to comply with Part 15 of the FCC Rules, Class A
  • Canada ICES-003, issue 4, Class A
  • UL/IEC 60950-1
  • CSA C22.2 No. 60950-1
  • NOM-019
  • Argentina IEC60950-1

Specified operating environment

Physical specifications
  • Height: 438.15 mm (17.25 in)
  • Width: 215.9 mm (8.5 in)
  • Depth: 539.75 mm (21.25 in)
  • Weight: 18 kg (39.7 lb)

To assure installability and serviceability in non-IBM industry-standard racks, review the installation planning information for any product-specific installation requirements.

Operating environment
  • Temperature:
    • System on: 10° to 35°C (50° to 95°F)
    • System off: 10° to 43°C (50° to 109.4°F)
  • Relative humidity: 8% to 80%
  • Acoustical noise emissions:
    • 4.5 bels (idling nonredundant power system)
    • 5.0 bels (idling - redundant power system)
    • 5.3 bels (operating)
  • Maximum altitude: 2,133 m (7,000 ft)
Power requirements
  • Operating voltage: Sine-wave input (50 or 60 Hz) required; input voltage and frequency ranges automatically selected
    • Low range: 100 to 127 V ac
    • High range: 200 to 240 V ac
  • Power source loading: 0.55 kVA (maximum)
  • Thermal output:
    • 188 Btu/hr (55 watts) (minimum)
    • 1784 Btu/hr (523 watts) (maximum)
Hardware requirements
  • Each HMC must have access to a display, a keyboard, and a mouse.
  • Information regarding supported Linux distributions on Power System servers is available at
    http://www-03.ibm.com/systems/power/software/linux/index.html
  • If redundant HMC function is desired, the servers can be attached to two separate HMCs to address availability requirements. Environments may include 7310-C05, -C06, -CR3, -CR4, and 7042-C06, -C07, -CR4, -CR5 as well as 7042-C08 HMCs. All HMCs must have the same level of HMC Licensed Machine Code.
  • Higher availability configurations may require the use of an Ethernet hub. An Ethernet hub will provide a physical connection from the HMC to each server rather than a logical Ethernet connection over a LAN.
  • Each console must be configured with feature number 0962.
Software requirements

The following Web browsers have been tested for connection support with the HMC Licensed Machine Code V7R711:

  • Microsoft® Internet Explorer 6.0 or Internet Explorer 7.0
    • Internet Explorer 7.0 is required if you are using IPv6 addresses on the network interface over which the browser is connected.
    • Internet Explorer 8.0 is not supported; however, the Internet Explorer compatibility mode seems to alleviate most problems.
    • If your browser is configured to use an Internet proxy, then local Internet addresses should be included in the exception list. Consult your network administrator for more information. If you still need to use the proxy to get to the HMC, enable "Use HTTP 1.1 through proxy connections" under the Advanced tab in your Internet Options window.
  • Firefox 1.5.0.7
    • For Firefox 2.0, make sure the JavaScript™ options to raise or lower windows and move or resize existing windows are enabled. To enable these options, go to the Content tab in the browser's Options dialog, click Advanced next to the Enable JavaScript option, then select the raise or lower windows options (a check mark appears) and move or resize existing windows options (a check mark appears). These features allow you to switch easily between HMC tasks.
Limitations
  • The HMC is a dedicated-function device used only for the control and service functions of the POWER5, or later, processor-based servers it manages. It is not available for use as a general purpose computing resource.
  • An internal modem (#0033) is not allowed for Brazil or Honduras.

The HMC user interface is available in the following languages:

  • Brazilian Portuguese
  • Catalan
  • Czech
  • Dutch
  • English
  • French
  • French/Canadian
  • German
  • Hungarian
  • Italian
  • Japanese
  • Korean
  • Polish
  • Portuguese
  • Russian
  • Simplified Chinese
  • Slovakian
  • Spanish
  • Traditional Chinese

However, integrated Repair and Verify for CRUs is available at this time in English only. Customers who would like access to the translated services guides will be directed to an external Web site from their HMC.

If additional assistance is required with interpreting English Repair and Verify:

  • Contact the IBM Hardware Support Center (using the method you would normally use to obtain support for your hardware), and ask for Hardware Support. Be sure to have your HMC machine type and serial number available. Indicate that you have problems with translated Repair and Verify.
  • An IBM Service Support Representative (SSR) may be dispatched to your site to assist with your repair and verify activity.
  • The HMC and attached servers may not be accessible to you while the SSR is working.

Planning information

Cable orders

One Ethernet cable is required to attach the HMC to the system CPC. This cable can be customer-supplied or purchased from IBM.

Security, auditability, and control

This product uses the security and auditability features of the server operating system. Use of these facilities is optional. For servers with the IBM i operating system, the security measures supplied by IBM i are designed to reduce the risk of users changing or destroying data resources, but do not prevent it. The IBM i security features include the use of passwords, a security option to limit a user to only the functions provided by customer-designed menus, and a security option to limit read/write access for files, libraries, and folders during normal operations. To achieve increased security, the IBM i controls should be combined with physical security, division of duties, and other appropriate measures.

This product uses the security and auditability features of the AIX 5.2, 5.3, or 6.1 operating system on an AIX partition that the HMC controls.

The HMC network connection to the partitions is based on a component of IBM's Reliable, Scalable Cluster Technology (RSCT) called Resource Monitoring and Control (RMC). The only operations permitted through this connection are hardware error event collection and hardware inventory data collection, dynamic LPAR resource movement coordination for AIX and Linux partitions, and partition shutdown and reboot for AIX and Linux partitions.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities.


 
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IBM Electronic Services
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IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a Web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.

The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.

The Electronic Service Agent is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.

To learn how Electronic Services can work for you, visit

http://www.ibm.com/support/electronic

 
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Terms and conditions
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Volume orders: Contact your IBM representative.

IBM Global Financing

Yes

Warranty period

One year

Warranty service

If required, IBM provides repair or exchange service, depending on the types of warranty service specified for the machine. IBM will attempt to resolve your problem over the telephone, or electronically via an IBM Web site. You must follow the problem determination and resolution procedures that IBM specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability. If applicable to your product, parts considered Customer Replaceable Units (CRUs) will be provided as part of the machine's standard warranty service.

Service levels are response-time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations. Additional charges may apply outside IBM's normal service area. Contact your local IBM representative or your reseller for country- and location-specific information.

CRU Service

IBM provides replacement CRUs to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM upon your request. CRUs are designated as being either a Tier 1 or a Tier 2 CRU.

Tier 1 CRU

Installation of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation.

Tier 2 CRU

You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge.

Based upon availability, CRUs will be shipped for next-business-day (NBD) delivery. IBM specifies, in the materials shipped with a replacement CRU, whether a defective CRU must be returned to IBM. When return is required, return instructions and a container are shipped with the replacement CRU. You may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement.

The following parts have been designated as Tier 1 CRUs:

  • AC power cord
  • Battery
  • Covers, front and side
  • Disk drive
  • Display
  • DVD drive cable
  • DVD drive
  • External cables
  • Heat/Fan sink
  • Keyboard
  • Memory DIMM
  • Modem (requires 100 V - 240 V)
  • Mouse
  • PCI adapters
  • System bezel
  • System labels
  • Tape, diagnostics, and firmware media
  • USB cable
On-site Service

IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well-lit, and suitable for the purpose.

Service level is

  • 9 hours per day, Monday through Friday, excluding holidays, next-business-day response. Calls must be received by 5 p.m. local time in order to qualify for next-business-day response.

Non-IBM parts service

Warranty service

IBM is now shipping machines with selected non-IBM parts that contain an IBM field-replaceable unit (FRU) part number label. These parts are to be serviced during the IBM machine warranty period. IBM is covering the service on these selected non-IBM parts as an accommodation to their customers, and normal warranty service procedures for the IBM machine apply.

Warranty service upgrades

During the warranty period, warranty service upgrades provide an enhanced level of On-site Service for an additional charge. Service levels are response-time objectives and are not guaranteed. See the Warranty service section for additional details.

IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM Web site. You must follow the problem determination and resolution procedures that IBM specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability.

On-site Service

IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well-lit, and suitable for the purpose. The following on-site response-time objectives are available as warranty service upgrades for your machine. Available offerings are:

  • 9 hours per day, Monday through Friday, excluding holidays, 4-hour average, same-business-day response
  • 24 hours per day, 7 days a week, 4-hour average response
  • 24 hours per day, 7 days a week, 2-hour average response

Customer Replaceable Units (CRUs) may be provided as part of the machine's standard warranty CRU Service except that you may install a CRU yourself or request IBM installation, at no additional charge, under one of the On-site Service levels specified above. For additional information on the CRU Service, see the warranty information.

Maintenance services

If required, IBM provides repair or exchange service, depending on the types of maintenance service specified for the machine. IBM will attempt to resolve your problem over the telephone or electronically, via an IBM Web site. You must follow the problem determination and resolution procedures that IBM specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability. Service levels are response-time objectives and are not guaranteed. The specified level of maintenance service may not be available in all worldwide locations. Additional charges may apply outside IBM's normal service area. Contact your local IBM representative or your reseller for country- and location-specific information. The following service selections are available as maintenance options for your machine type.

On-site Service

IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well-lit, and suitable for the purpose.

Service levels are:

  • 9 hours per day, Monday through Friday, excluding holidays, next-business-day response
  • 9 hours per day, Monday through Friday, excluding holidays, 4-hour average response
  • 24 hours per day, 7 days a week, 4-hour average response
  • 24 hours per day, 7 days a week, 2-hour average response
Customer Replaceable Unit (CRU) Service

If your problem can be resolved with a CRU (for example, keyboard, mouse, speaker, memory, or hard disk drive), and depending upon the maintenance service offerings in your geography, IBM will ship the CRU to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM upon your request.

Based upon availability, CRUs will be shipped for next-business-day delivery. IBM specifies, in the materials shipped with a replacement CRU, whether a defective CRU must be returned to IBM. When return is required, 1) return instructions and a container are shipped with the replacement CRU and 2) you may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement.

CRUs may be provided as part of the machine's standard maintenance service except that you may install a CRU yourself or request IBM installation, at no additional charge, under any of the On-site Service levels specified above.

Non-IBM parts service

Under certain conditions, IBM provides services for selected non-IBM parts at no additional charge for machines that are covered under warranty service upgrades or maintenance services.

This service includes hardware problem determination (PD) on the non-IBM parts (for example, adapter cards, PCMCIA cards, disk drives, memory) installed within IBM machines and provides the labor to replace the failing parts at no additional charge.

If IBM has a Technical Service Agreement with the manufacturer of the failing part, or if the failing part is an accommodations part (a part with an IBM FRU label), IBM may also source and replace the failing part at no additional charge. For all other non-IBM parts, customers are responsible for sourcing the parts. Installation labor is provided at no additional charge, if the machine is covered under a warranty service upgrade or a maintenance service.

Warranty service upgrades

Usage plan machine

No

IBM hourly service rate classification

Two

When a type of service involves the exchange of a machine part, the replacement may not be new, but will be in good working order.

Field-installable features

Yes

Model conversions

No

Machine installation

Customer setup. Customers are responsible for installation according to the instructions IBM provides with the machine.

Graduated program license charges apply

No

Licensed machine code

IBM machine code is licensed for use by a customer on the IBM machine for which it was provided by IBM under the terms and conditions of the IBM License Agreement for Machine Code, to enable the machine to function in accordance with its specifications, and only for the capacity authorized by IBM and for which the customer has acquired. You can obtain the agreement by contacting your IBM representative or at

http://www-1.ibm.com/servers/support/machine_warranties/ machine_code.html

Machine using LMC Type Model: 7042-C08

IBM may release changes to the machine code. IBM plans to make the machine code changes available for download from the IBM System p® technical support Web site or by contacting your IBM representative

http://www14.software.ibm.com/webapp/set2/sas/f/hmc/home.html

If the machine does not function as warranted and your problem can be resolved through your application of downloadable machine code, you are responsible for downloading and installing these designated machine code changes as IBM specifies. If you would prefer, you may request that IBM install downloadable machine code changes; however, you may be charged for that service.

Educational allowance

A reduced charge is available to qualified education customers. The educational allowance may not be added to any other discount or allowance.

The educational allowance is 15% for the products in this announcement.


 
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For additional information and current prices, contact your local IBM representative.

Product charges

The following are newly announced features on the specific models of the IBM Power Systems 7042 machine type:

                                             Minimum Initial/
                                             Monthly MES/
                     Model  Feature Purchase Maint.  Both/        RP
Description          number numbers price    charge  Support  CSU MES
 
Deskside Hardware Management Console
                       C08                                    Yes
No Modem
                       C08     0031                  Initial  Yes No
Specify Code for External High Speed Modem
                       C08     0032                  Both     Yes No
Internal Modem
                       C08     0033                  Both     Yes No
 
CSC Specify
                       C08     0275                  Both     Yes No
Hardware Management Console Licensed Machine Code v7
                       C08     0962                  Both     Yes No
US TAA Compliance Indicator
                       C08     0983                  Initial  N/A No
 
Modem Cable - US/Canada and General Use
                       C08     1025                  Both     Yes No
Widescreen LCD Monitor
                       C08     3632                  Both     Yes No
IBM T119 Flat Panel Monitor
                       C08     3644                  Support  Yes No
IBM T117 Flat Panel Monitor
                       C08     3645                  Support  Yes No
1.8 M (6-ft) Extender Cable for Displays (15-pin D-shell to 15-pin
D-shell)
                       C08     4242                  Both     Yes No
Extender Cable - USB Keyboards, 2M
                       C08     4256                  Both     Yes No
Custom Service Specify, Off-Site
                       C08     5001                  Support  Yes No
 
2-Port 10/100/1000 Base-TX Ethernet PCI Express® Adapter
                       C08     5767                  Both     Yes No
Full Width Keyboard -- USB, US English, #103P
                       C08     5951                  Both     Yes No
Full Width Keyboard -- USB, French, #189
                       C08     5952                  Both     Yes No
Full Width Keyboard -- USB, Italian, #142
                       C08     5953                  Both     Yes No
Full Width Keyboard -- USB, German/Austrian, #129
                       C08     5954                  Both     Yes No
Full Width Keyboard -- USB, UK English, #166P
                       C08     5955                  Both     Yes No
Full Width Keyboard -- USB, Spanish, #172
                       C08     5956                  Both     Yes No
Full Width Keyboard -- USB, Japanese, #194
                       C08     5957                  Both     Yes No
Full Width Keyboard -- USB, Brazilian Portuguese, #275
                       C08     5958                  Both     Yes No
Full Width Keyboard -- USB, Hungarian, #208
                       C08     5959                  Both     Yes No
Full Width Keyboard -- USB, Korean, #413
                       C08     5960                  Both     Yes No
Full Width Keyboard -- USB, Chinese, #467
                       C08     5961                  Both     Yes No
Full Width Keyboard -- USB, French Canadian, #445
                       C08     5962                  Both     Yes No
Full Width Keyboard -- USB, Canadian French, #058
                       C08     5963                  Support  Yes No
Full Width Keyboard -- USB, Belgian/UK, #120
                       C08     5964                  Both     Yes No
Full Width Keyboard -- USB, Swedish/Finnish, #153
                       C08     5965                  Both     Yes No
Full Width Keyboard -- USB, Danish, #159
                       C08     5966                  Both     Yes No
Full Width Keyboard -- USB, Bulgarian, #442
                       C08     5967                  Both     Yes No
Full Width Keyboard -- USB, Swiss/French/German, #150
                       C08     5968                  Both     Yes No
Full Width Keyboard -- USB, Norwegian,#155
                       C08     5969                  Both     Yes No
Full Width Keyboard -- USB, Dutch, #143
                       C08     5970                  Both     Yes No
Full Width Keyboard -- USB, Portuguese, #163
                       C08     5971                  Both     Yes No
Full Width Keyboard -- USB, Greek, #319
                       C08     5972                  Both     Yes No
Full Width Keyboard -- USB, Hebrew, #212
                       C08     5973                  Both     Yes No
Full Width Keyboard -- USB, Polish, #214
                       C08     5974                  Both     Yes No
Full Width Keyboard -- USB, Slovakian, #245
                       C08     5975                  Both     Yes No
Full Width Keyboard -- USB, Czech, #243
                       C08     5976                  Both     Yes No
Full Width Keyboard -- USB, Turkish, #179
                       C08     5977                  Both     Yes No
Full Width Keyboard -- USB, LA Spanish, #171
                       C08     5978                  Both     Yes No
Full Width Keyboard -- USB, Arabic, #253
                       C08     5979                  Both     Yes No
Full Width Keyboard -- USB, Thai, #191
                       C08     5980                  Both     Yes No
Full Width Keyboard -- USB, Russian, #443
                       C08     5981                  Both     Yes No
Full Width Keyboard -- USB, Slovenian, #234
                       C08     5982                  Both     Yes No
Full Width Keyboard -- USB, US English Euro, #103P
                       C08     5983                  Both     Yes No
Power Cord 1.8m(6-foot), To Wall (125V, 15A)
                       C08     6470                  Both     Yes No
Power Cord 2.7m (9-foot), To Wall/OEM PDU, (125V, 15A)
                       C08     6471                  Both     Yes No
Power Cord 2.7m (9-foot), To Wall/OEM PDU, (250V, 16A)
                       C08     6472                  Both     Yes No
Power Cord 2.7m (9-foot), To Wall/OEM PDU, (250V, 10A)
                       C08     6473                  Both     Yes No
Power Cord 2.7M (9-foot), To Wall/OEM PDU, (250V, 13A)
                       C08     6474                  Both     Yes No
Power Cord 2.7M (9-foot), To Wall/OEM PDU, (250V, 16A)
                       C08     6475                  Both     Yes No
Power Cord 2.7M (9-foot), To Wall/OEM PDU, (250V, 10A)
                       C08     6476                  Both     Yes No
Power Cord 2.7M (9-foot), To Wall/OEM PDU, (250V, 16A)
                       C08     6477                  Both     Yes No
Power Cord 2.7 M(9-foot), To Wall/OEM PDU, (250V, 16A)
                       C08     6478                  Both     Yes No
Power Cord 1.8M (6-foot),To Wall, (250V, 15A), United States
                       C08     6487                  Both     Yes No
Power Cord 2.7M (9-foot), To Wall/OEM PDU, (125V, 15A or 250V, 10A )
                       C08     6488                  Both     Yes No
Power Cord 2.7M (9-foot), To Wall/OEM PDU, (250V, 10A)
                       C08     6493                  Both     Yes No
Power Cord 2.7M (9-foot), To Wall/OEM PDU, (250V, 10A)
                       C08     6494                  Both     Yes No
Power Cord (9-foot), To Wall/OEM PDU, (250V, 10A)
                       C08     6495                  Support  Yes No
Power Cord 2.7M (9-foot), To Wall/OEM PDU, (250V, 10A)
                       C08     6496                  Both     Yes No
Power Cord 2.7M (9-foot), To Wall/OEM PDU, (125V, 15A)
                       C08     6651                  Both     Yes No
Power Cord 2.7M (9-foot), To Wall/OEM PDU, (250V, 15A)
                       C08     6659                  Both     Yes No
Power Cord (6-foot), To Wall (125V, 15A),
                       C08     6670                  Support  Yes No
Power Cord 2.7M (9-foot), To Wall/OEM PDU, (250V, 10A)
                       C08     6680                  Both     Yes No
Power Cord (6-foot), To Wall, (250V, 15A)
                       C08     6687                  Support  Yes No
Ethernet Cable, 6M, Hardware Management Console to System Unit
                       C08     7801                  Support  Yes No
Ethernet Cable, 15m, Hardware Management Console to System Unit
                       C08     7802                  Both     Yes No
Mouse - USB, with Keyboard Attachment Cable
                       C08     8841                  Support  Yes No
USB Mouse
                       C08     8845                  Both     Yes No
HMC/Server Order Linkage Indicator
                       C08     9069     NC           Initial  N/A No
Order Routing Indicator- System Plant
                       C08     9169                  Initial  N/A No
Language Group Specify - US English
                       C08     9300     NC           Initial  N/A No
Language Group Specify - Dutch
                       C08     9700     NC           Initial  N/A No
Language Group Specify - French
                       C08     9703     NC           Initial  N/A No
Language Group Specify - German
                       C08     9704     NC           Initial  N/A No
Language Group Specify - Polish
                       C08     9705     NC           Initial  N/A No
Language Group Specify - Norwegian
                       C08     9706     NC           Initial  N/A No
Language Group Specify - Portuguese
                       C08     9707     NC           Initial  N/A No
Language Group Specify - Spanish
                       C08     9708     NC           Initial  N/A No
Language Group Specify - Italian
                       C08     9711     NC           Initial  N/A No
Language Group Specify - Canadian French
                       C08     9712     NC           Initial  N/A No
Language Group Specify - Japanese
                       C08     9714     NC           Initial  N/A No
Language Group Specify - Traditional Chinese (Taiwan)
                       C08     9715     NC           Initial  N/A No
Language Group Specify - Korean
                       C08     9716     NC           Initial  N/A No
Language Group Specify - Turkish
                       C08     9718     NC           Initial  N/A No
Language Group Specify - Hungarian
                       C08     9719     NC           Initial  N/A No
Language Group Specify - Slovakian
                       C08     9720     NC           Initial  N/A No
Language Group Specify - Russian
                       C08     9721     NC           Initial  N/A No
Language Group Specify - Simplified Chinese (PRC)
                       C08     9722     NC           Initial  N/A No
Language Group Specify - Czech
                       C08     9724     NC           Initial  N/A No
Language Group Specify -- Romanian
                       C08     9725     NC           Initial  N/A No
Language Group Specify - Croatian
                       C08     9726     NC           Initial  N/A No
Language Group Specify -- Slovenian
                       C08     9727     NC           Initial  N/A No
Language Group Specify - Brazilian Portuguese
                       C08     9728     NC           Initial  N/A No
Language Group Specify - Thai
                       C08     9729     NC           Initial  N/A No
Description Machine type Model Feature number Purchase price
IBM 7042-C08 7042 C08 $2,800
No Modem 7042 C08 0031 $0
Specify Code fo 7042 C08 0032 $671
r External
Internal Modem 7042 C08 0033 $200
CSC Specify 7042 C08 0275 $0
HMC Lic Mach Co 7042 C08 0962 $0
de v7
US TAA Complian 7042 C08 0983 $0
ce Indicat
Modem Cable - U 7042 C08 1025 $17
S/Canada
Widescreen LCD 7042 C08 3632 $1,290
Monitor
IBM T119 Flat P 7042 C08 3644 $1,057
anel Monit
IBM T117 Flat P 7042 C08 3645 $875
anel Monit
1.8 M (6-ft) Ex 7042 C08 4242 $107
tender Cab
Extender Cable 7042 C08 4256 $54
- USB Keyb
Custom Service 7042 C08 5001 $0
Specify,O
2-Port 10/100/1 7042 C08 5767 $682
000 Base-T
Full Wdth Kybrd 7042 C08 5951 $107
- English
Full Wdth Kybrd 7042 C08 5952 $107
- Frnech
Full Wdth Kybrd 7042 C08 5953 $107
- Italian
Full Wdth Kybrd 7042 C08 5954 $107
- Grmn/Aust
Full Wdth Kybrd 7042 C08 5955 $107
- UK Engl
Full Wdth Kybrd 7042 C08 5956 $107
- Spanish
Full Wdth Kybrd 7042 C08 5957 $107
- Japanese
Full Wdth Kybrd 7042 C08 5958 $107
- Brzln Port
Full Wdth Kybrd 7042 C08 5959 $107
- Hungar
Full Wdth Kybrd 7042 C08 5960 $107
- Korean
Full Wdth Kybrd 7042 C08 5961 $107
- Chinese
Full Wdth Kybrd 7042 C08 5962 $107
- Frnch/Can
Full Wdth Kybrd 7042 C08 5963 $104
- Can/Frnch
Full Wdth Kybrd 7042 C08 5964 $107
- Belgn/UK
Full Wdth Kybrd 7042 C08 5965 $107
- Swd/Finn
Full Wdth Kybrd 7042 C08 5966 $107
- Danish
Full Wdth Kybrd 7042 C08 5967 $107
- Bulgarn
Full Wdth Kybrd 7042 C08 5968 $107
- Sws/Fr/Grm
Full Wdth Kybrd 7042 C08 5969 $107
- Norw
Full Wdth Kybrd 7042 C08 5970 $107
- Dutch
Full Wdth Kybrd 7042 C08 5971 $107
- Port
Full Wdth Kybrd 7042 C08 5972 $107
- Greek
Full Wdth Kybrd 7042 C08 5973 $107
- Hebrew
Full Wdth Kybrd 7042 C08 5974 $107
- Polish
Full Wdth Kybrd 7042 C08 5975 $107
- Slovak
Full Wdth Kybrd 7042 C08 5976 $107
- Czech
Full Wdth Kybrd 7042 C08 5977 $107
- Turkish
Full Wdth Kybrd 7042 C08 5978 $107
- LA Span
Full Wdth Kybrd 7042 C08 5979 $107
- Arabic
Full Wdth Kybrd 7042 C08 5980 $107
- Thai
Full Wdth Kybrd 7042 C08 5981 $107
- Russian
Full Wdth Kybrd 7042 C08 5982 $107
- Sloven
Full Wdth Kybrd 7042 C08 5983 $107
- US Eng Euro
Power Cord 1.8m 7042 C08 6470 $18
(6-foot),
Power Cord 2.7m 7042 C08 6471 $18
(9-foot),
Power Cord 2.7m 7042 C08 6472 $18
(9-foot),
Power Cord 2.7m 7042 C08 6473 $18
(9-foot),
Power Cord 2.7M 7042 C08 6474 $18
(9-foot),
Power Cord 2.7M 7042 C08 6475 $18
(9-foot),
Power Cord 2.7M 7042 C08 6476 $18
(9-foot),
Power Cord 2.7M 7042 C08 6477 $18
(9-foot),
Power Cord 2.7 7042 C08 6478 $18
M(9-foot),
Power Cord 1.8M 7042 C08 6487 $18
(6-foot),
Power Cord 2.7M 7042 C08 6488 $51
(9-foot),
Power Cord 2.7M 7042 C08 6493 $18
(9-foot),
Power Cord 2.7M 7042 C08 6494 $18
(9-foot),
Power Cord (9-f 7042 C08 6495 $18
oot),To W
Power Cord 2.7M 7042 C08 6496 $18
(9-foot),
Power Cord 2.7M 7042 C08 6651 $18
(9-foot),
Power Cord 2.7M 7042 C08 6659 $18
(9-foot),
Power Cord (6-f 7042 C08 6670 $18
oot),To W
Power Cord 2.7M 7042 C08 6680 $18
(9-foot),
Power Cord (6-f 7042 C08 6687 $18
oot),To W
Ethernet Cable, 7042 C08 7801 $15
6M,Hardw
Ethernet Cable, 7042 C08 7802 $33
15m,Hard
Mouse - USB,wit 7042 C08 8841 $78
h Keyboar
USB Mouse 7042 C08 8845 $39
HMC/Server Orde 7042 C08 9069 $0
r Linkage
Order Routing I 7042 C08 9169 $0
ndicator-
Lang Grp Spcfy 7042 C08 9300 $0
- US English
Lang Grp Spcfy 7042 C08 9700 $0
- Dutch
Lang Grp Spcfy 7042 C08 9703 $0
- French
Lang Grp Spcfy 7042 C08 9704 $0
- German
Lang Grp Spcfy 7042 C08 9705 $0
- Polish
Lang Grp Spcfy 7042 C08 9706 $0
- Norwegian
Lang Grp Spcfy 7042 C08 9707 $0
- Portugese
Lang Grp Spcfy 7042 C08 9708 $0
- Spanish
Lang Grp Spcfy 7042 C08 9711 $0
- Italian
Lang Grp Spcfy 7042 C08 9712 $0
- Can French
Lang Grp Spcfy 7042 C08 9714 $0
- Japanese
Lang Grp Spcfy 7042 C08 9715 $0
- Trad Chinese
Lang Grp Spcfy 7042 C08 9716 $0
- Korean
Lang Grp Spcfy 7042 C08 9718 $0
- Turkish
Lang Grp Spcfy 7042 C08 9719 $0
- Hungarian
Lang Grp Spcfy 7042 C08 9720 $0
- Slovakian
Lang Grp Spcfy 7042 C08 9721 $0
- Russian
Lang Grp Spcfy 7042 C08 9722 $0
- Simp Chinese
Lang Grp Spcfy 7042 C08 9724 $0
- Czech
Lang Grp Spcfy 7042 C08 9725 $0
- Romanian
Lang Grp Spcfy 7042 C08 9726 $0
- Croatian
Lang Grp Spcfy 7042 C08 9727 $0
- Slovenian
Lang Grp Spcfy 7042 C08 9728 $0
- Brzl Portgs
Lang Grp Spcfy 7042 C08 9729 $0
- Thai
US ITS Minimum Maintenance Charges - Models
Description Machine type Model Monthly Minimum Maint IOR 8-5/M-F
IBM 7042-C08 7042 C08 $55

ServicePac prices

For ServiceElect (ESA) maintenance service charges, contact IBM Global Services at 888-IBM-4343 (426-4343).

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

http://www.ibm.com/financing

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

Financing solutions from IBM Global Financing can help you stretch your budget and affordably acquire the new product. But beyond the initial acquisition, our end-to-end approach to IT management can also help keep your technologies current, reduce costs, minimize risk, and preserve your ability to make flexible equipment decisions throughout the entire technology life cycle.


 
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To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

Phone:      800-IBM-CALL (426-2255)
Fax:        800-2IBM-FAX (242-6329)
For IBM representative: callserv@ca.ibm.com
For IBM Business Partner: pwswna@us.ibm.com
 
Mail:       IBM Teleweb Customer Support
            ibm.com® Sales Execution Center, Americas North
            3500 Steeles Ave. East, Tower 3/4
            Markham, Ontario
            Canada
            L3R 2Z1

Reference: YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.


Note: Shipments will begin after the planned availability date.
Trademarks

POWER5, Electronic Service Agent, Power Systems, POWER7, POWER6 and PowerVM are trademarks of IBM Corporation in the United States, other countries, or both.

IBM, AIX, System p5, System i, Power, System p, Express and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Intel is a registered trademark of Intel Corporation or its subsidiaries in the United States and other countries.

Microsoft is a registered trademark of Microsoft Corporation in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/

 

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