IBM System Storage Productivity Center V1.4 (2805-MC4) new server and software updates
IBM United States Hardware Announcement 109-730October 20, 2009
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| At a glance |
Highlights for the IBM® System Storage Productivity Center (machine type 2805) include:
- Quad-Core Intel® Xeon® Processor E5530 2.4 GHz
- 8 GB SDRAM
- 2 x 146 GB 15K 2.5-inch hard disk drives
- Microsoft® Windows® Server 2008 32-bit Enterprise Edition
- IBM Tivoli® Storage Productivity Center 4.1.1
- IBM SAN Volume Controller Version 5.1.0
- IBM DS CIM agent management commands (DSCIMCLI) 4.3
- IBM DS3000, DS4000, and DS5000 series Storage Manager 10.60
- Optional IBM Tivoli Key Lifecycle Manager server build
For ordering, contact your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).
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| Overview |
The IBM System Storage Productivity Center V1.4 (SSPC) (Machine type 2805 Model MC4) is a customized IBM x86 server preinstalled with IBM software. The SSPC can be ordered preloaded with either IBM Tivoli Storage Productivity Center Basic Edition or IBM Tivoli Key Lifecycle Manager. The software is licensed separate from the SSPC.
This SSPC release uses a newer server model with the same hardware configuration as the previous release. The preloaded software has also been upgraded.
Refer to the IBM System Storage Productivity Center V1.3 Hardware Announcement 108-829, dated October 28, 2008.
Feature exchange
None
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| Key prerequisites |
The IBM System Storage Productivity Center (machine type 2805) is preinstalled with either IBM Tivoli Storage Productivity Center Basic Edition or IBM Tivoli Key Lifecycle Manager. The purchase of the SSPC does not include the license to use this software or to receive software support.
The SSPC with feature number 0018, 0019, or 0020 requires a software entitlement to any of the following:
- IBM Tivoli Storage Productivity Center Basic Edition
- IBM Tivoli Storage Productivity Center for Disk
- IBM Tivoli Storage Productivity Center for Data
- IBM Tivoli Storage Productivity Center Standard Edition
The SSPC with feature number 0021 requires a software entitlement to IBM Tivoli Key Lifecycle Manager.
Failure to purchase the appropriate IBM software license may result in lack of software technical support. Operating system technical support is offered with a separately purchased IBM Support Line contract.
The server warranty is included in the purchase price of the SSPC.
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| Planned availability date |
November 6, 2009
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| Description |
The SSPC can be ordered preloaded with either IBM Tivoli Storage Productivity Center Basic Edition or IBM Tivoli Key Lifecycle Manager.
IBM Tivoli Storage Productivity Center Basic Edition:
- Contains a storage topology viewer for a "big picture" perspective
- Offers asset and capacity reporting to improve storage utilization
- Assists with problem determination
- Can reduce storage complexity and improve interoperability
- Automates device discovery
- Extends existing device utilities
- Aids with server consolidation
IBM offers professional services for the SSPC when preloaded with Tivoli Storage Productivity Center Basic Edition. This offering includes planning, installation, configuration, testing, and skills transfer.
The SSPC can be ordered preloaded with IBM Tivoli Key Lifecycle Manager which supports IBM's self-encrypting tape and disk products.
IBM Tivoli Key Lifecycle Manager:
- Centralizes and automates the encryption key management process
- Enhances data security while dramatically reducing the number of encryption keys to be managed
- Simplifies encryption key management with an intuitive user interface for configuration and management
- Helps minimize the risk of loss or breach of sensitive information
- Helps facilitate compliance management of regulations and standards such as the Payment Card Industry Data Security Standard (PCI DSS), Sarbanes-Oxley, and the Health Insurance Portability and Accountability Act (HIPAA)
For more information about IBM Tivoli Key Lifecycle Manager visit
Accessibility by people with disabilities
A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at
Business Partner information
If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld® ID and password are required (use IBM ID).
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| Reference information |
Refer to Hardware Announcement 108-829, dated October 28, 2008.
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| Product number |
Description Machine Feature
type Model number
System Storage Productivity Center 2805 MC4
IBM Tivoli Storage Productivity Center 0017
order via PA
IBM Tivoli Storage Productivity Center 0018
order via AAS/eConfig
Existing IBM Tivoli Storage Productivity 0019
Center customer
Ordering IBM Tivoli Storage Productivity 0020
Center other than Basic Edition
Ordering Tivoli Key Lifecycle Manager 0021
(TKLM)
Power Cords:
- Power Cord, Standard Rack 1170
- Power Cord, Group 1 1171
- Power Cord, Group 2, Brazil 1172
- Power Cord, Group 3, Indonesia, Korea 1173
- Power Cord, Group 4, Denmark 1174
- Power Cord, Group 5, United Kingdom 1175
- Power Cord, Group 6, Israel 1176
- Power Cord, Group 7, Switzerland 1177
- Power Cord, Group 8, Pakistan, South Africa 1178
- Power Cord, Group 9, Chile, Italy 1179
- Power Cord, Group 10, Australia, New Zealand 1180
- Power Cord, Group 11, Thailand 1181
- Power Cord, Group 12, Uruguay 1182
- Power Cord, Group 13, China 1183
- Power Cord, Group 14, India 1184
- Power Cord, Group 15, Brazil 1185
- Power Cord, Group 16, Korea 1186
- Power Cord, Group 17, Taiwan 1187
- Power Cord, Group 18, Japan 1188
- Power Cord, Group 19, US Chicago 1189
Dual Power Supply Option 1810
Console Keyboard/Display/Drawer 9100
Model conversions
Not applicable.
Feature conversions
Not applicable.
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| Publications |
The following publications are shipped with the IBM System Storage Productivity Center Document CD:
Order Part
Title number number
IBM System Storage Productivity Center SC23-8824
Introduction and Planning Guide
IBM System Storage Productivity Center SC27-2336
Users Guide
Read This First flyer GI11-8938 45W5651
IBM Warranty Information flyer SC27-2495 45W5653
Rack Installation Instructions 44R5225
Important Notices 59Y7020
IBM System x3550 M2 Type 7946 59Y6730
Problem Determination
and Service Guide
IBM System x3550 M2 Type 7946 Installation 59Y6729
and User's Guide
Safety Information guide (multilingual) 02R2735
IBM System Storage Productivity Center SCD7-1477 45W5652
Documentation CD
IBM Tivoli Key Lifecycle Manager Quick GI11-8738
Start Guide
IBM Tivoli Key Lifecycle Manager SC23-9977
Installation and Configuration Guide
Additional copies are available. To order, contact your IBM representative.
These publications will also be available on October 26, 2009, at the following Web site
The IBM Publications Center Portal:
The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided, as well as payment options via credit card. A large number of publications are available online in various file formats, which can currently be downloaded free of charge.
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| Services |
Global Technology Services
IBM services include business consulting, outsourcing, hosting services, applications, and other technology management.
These services help you learn about, plan, install, manage, or optimize your IT infrastructure to be an On Demand Business. They can help you integrate your high-speed networks, storage systems, application servers, wireless protocols, and an array of platforms, middleware, and communications software for IBM and many non-IBM offerings. IBM is your one-stop shop for IT support needs.
For details on available services, contact your IBM representative or visit
For details on available IBM Business Continuity and Recovery Services, contact your IBM representative or visit
For details on education offerings related to specific products, visit
Select your country, and then select the product as the category.
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| Technical information |
Specified operating environment
Physical specifications
System Storage Productivity Center (machine type 2805)
Server dimensions:
- Width: 440 mm (17.3 in)
- Depth: 711 mm (28.0 in)
- Height: 43 mm (1.7 in)
Approximate shipping dimensions and weight:
- Single pack dimensions: 838.20 x 590.55 x 95.00 mm (33 x 23.25 x 9.5 in)
- Single pack weight: 18.44 kg (40 lb)
- Quantity per pallet: 10
- Pallet load dimensions: 1016.00 x 1219.20 x 1397.00 mm (40 x 48 x 55 in)
- Pallet load weight: 204.12 kg (450 lb)
- Estimated safe stacking: 2 high
To assure installability and serviceability in non-IBM industry-standard racks, review the installation planning information for any product-specific installation requirements.
Operating environment
- Temperature:
- 10.0° to 35.0° C (50° to 95° F) (Server on)
- 0.0°to 60.0° C (-32° to 140° F) (Server off)
- Relative humidity: 8% to 80%
- Maximum altitude: 2,133 m (7,000 ft)
- 100 to 127 (nominal) V ac; 47 Hz or 63 Hz; 7.1 A
- 200 to 240 (nominal) V ac; 47 Hz or 63 Hz; 3.5 A
- Input kilovolt-amperes (kVA) (approximately):
- Minimum configuration: 0.24 kVA
- Maximum configuration: 0.70 kVA
- Btu output:
- Minimum configuration: 819 Btu/hr (240 watts)
- Maximum configuration: 2390 Btu/hr (700 watts)
- Acoustical noise level emission level: Sound power levels
- 6.9 bels (idling)
- 6.9 bels (operating)
Software requirements
The IBM System Storage Productivity Center (machine type 2805) is preinstalled with either IBM Tivoli Storage Productivity Center Basic Edition or IBM Tivoli Key Lifecycle Manager. The purchase of the SSPC does not include the license to use this software or to receive software support.
The SSPC with feature number 0018, 0019, or 0020 requires a software entitlement to any of the following:
- IBM Tivoli Storage Productivity Center Basic Edition
- IBM Tivoli Storage Productivity Center for Disk
- IBM Tivoli Storage Productivity Center for Data
- IBM Tivoli Storage Productivity Center Standard Edition
The SSPC with feature number 0021 requires a software entitlement to IBM Tivoli Key Lifecycle Manager.
Failure to purchase the appropriate IBM software license may result in lack of software technical support. Operating system technical support is offered with a separately purchased IBM Support Line contract.
The server warranty is included in the purchase price of the SSPC.
Planning information
You are responsible for downloading or obtaining from IBM, and installing designated Machine Code (microcode, basic input/output system code (called "BIOS"), utility programs, device drivers, and diagnostics delivered with an IBM machine) and other software updates in a timely manner from an IBM Internet Web site or from other electronic media, and following the instructions that IBM provides. You may request IBM to install Machine Code changes; however, you may be charged for that service.
Cable orders
No cables required.
Security, auditability, and control
The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities.
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| IBM Electronic Services |
IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a Web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.
The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.
The Electronic Service Agent is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.
To learn how Electronic Services can work for you, visit
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| Terms and conditions |
IBM Global Financing
Yes
Warranty period
One year
Warranty service
If required, IBM provides repair or exchange service depending on the types of warranty service specified for the machine. IBM will attempt to resolve your problem over the telephone, or electronically via an IBM Web site. Certain Machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM. You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines on-site service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts. If applicable to your product, parts considered Customer Replaceable Units (CRUs) will be provided as part of the machine's standard warranty service.
Service levels are response-time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations. Additional charges may apply outside IBM's normal service area. Contact your local IBM representative or your reseller for country and location-specific information.
CRU and On-site Service
At IBM's discretion, you will receive specified CRU service, or IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose.
Service level is:
- 24 hours per day, 7 days a week, 4 hour average, same day response. Same day service level includes the installation of Tier 1 CRUs at no additional charge.
Non-IBM parts service
Warranty service
IBM is now shipping machines with selected non-IBM parts that contain an IBM field replaceable unit (FRU) part number label. These parts are to be serviced during the IBM machine warranty period. IBM is covering the service on these selected non-IBM parts as an accommodation to their customers, and normal warranty service procedures for the IBM machine apply.
Warranty service upgrades
Usage plan machine
No
IBM hourly service rate classification
Three
When a type of service involves the exchange of a machine part, the replacement may not be new, but will be in good working order.
Field-installable features
Yes
Model conversions
No
Machine installation
Installation is performed by IBM. IBM will install the machine in accordance with the IBM installation procedures for the machine. In the United States, contact IBM at 1-800-IBM-SERV (426-7378). For customers outside the United States, call the support number for your country, available at
Graduated program license charges apply
No
Licensed internal code and licensed machine code
This product does not contain licensed internal code or licensed machine code.
Educational allowance
A reduced charge is available to qualified education customers. The educational allowance may not be added to any other discount or allowance.
The educational allowance is 15% for the products in this announcement.
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| Prices |
Machine Model Feature Description type number number System Storage Productivity Center 2805 MC4 Tivoli Storage Productivity Center 0017 order via PA Tivoli Storage Productivity Center 0018 order via AAS/eConfig Existing Tivoli Storage Productivity 0019 Center customer Ordering Tivoli Storage Productivity 0020 Center other than Basic Edition Ordering Tivoli Key Lifecycle Manager 0021 (TKLM) Power Cords: - Power Cord, Standard Rack 1170 - Power Cord, Group 1 1171 - Power Cord, Group 2, Brazil 1172 - Power Cord, Group 3 1173 - Power Cord, Group 4, Denmark 1174 - Power Cord, Group 5, United Kingdom 1175 - Power Cord, Group 6, Israel 1176 - Power Cord, Group 7, Switzerland 1177 - Power Cord, Group 8, Pakistan, South Africa 1178 - Power Cord, Group 9, Chile, Italy 1179 - Power Cord, Group 10 1180 - Power Cord, Group 11, Thailand 1181 - Power Cord, Group 12, Uruguay 1182 - Power Cord, Group 13, China 1183 - Power Cord, Group 14, India 1184 - Power Cord, Group 15, Brazil 1185 - Power Cord, Group 16, Korea 1186 - Power Cord, Group 17, Taiwan 1187 - Power Cord, Group 18, Japan 1188 - Power Cord, Group 19, US Chicago 1189 Dual Power Supply Option 1810 Console/Keyboard/Display/Drawer 9100
Plant/Field MES
Feature install removal CSU
0017 Plant No No
0018 Plant No No
0019 Plant No No
0020 Plant No No
0021 Plant No No
1170 Both No Yes
1171 Both No Yes
1172 Both No Yes
1173 Both No Yes
1174 Both No Yes
1175 Both No Yes
1176 Both No Yes
1177 Both No Yes
1178 Both No Yes
1179 Both No Yes
1180 Both No Yes
1181 Both No Yes
1182 Both No Yes
1183 Both No Yes
1184 Both No Yes
1185 Both No Yes
1186 Both No Yes
1187 Both No Yes
1188 Both No Yes
1189 Both No Yes
1810 Both No No
9100 Both No Yes
| Machine type | Model | Feature number | Description | U.S. List Price |
| 2805 | MC4 | System Storage Productivity Center | $ 4,200 | |
| 2805 | MC4 | 0017 | TivoliStorage Productivity Center order via PA | N/C |
| 2805 | MC4 | 0018 | TivoliStorage Productivity Center order via AAS/eConfig | N/C |
| 2805 | MC4 | 0019 | Existing Tivoli Storage Productivity Center customer | N/C |
| 2805 | MC4 | 0020 | Ordering Tivoli Storage Productivity Center other than Basic Edition | N/C |
| 2805 | MC4 | 0021 | Ordering Tivoli Key Lifecycle Manager (TKLM) | N/C |
| 2805 | MC4 | 1170 | Power Cord Standard Rack | $ 0 |
| 2805 | MC4 | 9100 | Console Keyboard/Display/Drawer | $ 1,794.00 |
| 2805 | MC4 | 1810 | Dual Power Supply Option | $ 199.00 |
| 2805 | MC4 | 1171 | Power Cord, Group 1 | $ 0 |
| 2805 | MC4 | 1172 | Power Cord, Group 2, Brazil | $ 0 |
| 2805 | MC4 | 1173 | Power Cord, Group 3 | $ 0 |
| 2805 | MC4 | 1174 | Power Cord, Group 4, Denmark | $ 0 |
| 2805 | MC4 | 1175 | Power Cord, Group 5, United Kingdom | $ 0 |
| 2805 | MC4 | 1176 | Power Cord, Group 6, Israel | $ 0 |
| 2805 | MC4 | 1177 | Power Cord, Group 7, Switzerland | $ 0 |
| 2805 | MC4 | 1178 | Power Cord, Group 8, Pakistan, South Africa | $ 0 |
| 2805 | MC4 | 1179 | Power Cord, Group 9, Chile, Italy | $ 0 |
| 2805 | MC4 | 1180 | Power Cord, Group 10 | $ 0 |
| 2805 | MC4 | 1181 | Power Cord, Group 11, Thailand | $ 0 |
| 2805 | MC4 | 1182 | Power Cord, Group 12, Uruguay | $ 0 |
| 2805 | MC4 | 1183 | Power Cord, Group 13, China | $ 0 |
| 2805 | MC4 | 1184 | Power Cord, Group 14, India | $ 0 |
| 2805 | MC4 | 1185 | Power Cord, Group 15, Brazil | $ 0 |
| 2805 | MC4 | 1186 | Power Cord, Group 16, Korea | $ 0 |
| 2805 | MC4 | 1187 | Power Cord, Group 17, Taiwan | $ 0 |
| 2805 | MC4 | 1188 | Power Cord, Group 18, Japan | $ 0 |
| 2805 | MC4 | 1189 | Power Cord, Group 19, US Chicago | $ 0 |
Maintenance charges
For additional information on maintenance and pricing, please contact your IBM Sales Representative or your IBM Business Partner, or call 1-800-IBM-CALL (1-800-426-2255).
For ServiceElect (ESA) maintenance service charges, contact IBM Global Services at 888-IBM-4343 (426-4343).
IBM Global Financing
IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit
IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.
Financing solutions from IBM Global Financing can help you stretch your budget and affordably acquire the new product. But beyond the initial acquisition, our end-to-end approach to IT management can also help keep your technologies current, reduce costs, minimize risk, and preserve your ability to make flexible equipment decisions throughout the entire technology life cycle.
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| Order now |
To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.
To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).
Phone: 800-IBM-CALL (426-2255)
Fax: 800-2IBM-FAX (242-6329)
For IBM representative: callserv@ca.ibm.com
Mail: IBM Teleweb Customer Support
ibm.com® Sales Execution Center, Americas North
3500 Steeles Ave. East, Tower 3/4
Markham, Ontario
Canada
L3R 2Z1
Reference: YE001
The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.
Note: Shipments will begin after the planned availability date.
Trademarks
System Storage, DS4000 and Electronic Service Agent are trademarks of IBM Corporation in the United States, other countries, or both.
IBM, Tivoli, PartnerWorld and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.
Intel and Xeon are registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.
Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States, other countries, or both.
Other company, product, and service names may be trademarks or service marks of others.
Terms of use
IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at
For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page
