The next generation of IBM WebSphere DataPower SOA Appliances is available

IBM United States Hardware Announcement 108-491
July 1, 2008

 

 ENUS108491.PDF (51KB)

 

Table of contents  Document options  
TOC link At a glance TOC link Publications
TOC link Overview TOC link Services
TOC link Key prerequisites TOC link Technical information
TOC link Planned availability date TOC link Terms and conditions
TOC link Description TOC link Prices
TOC link Product positioning TOC link Order now
TOC link Reference information  
 
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At a glance

IBM WebSphere DataPower SOA Appliances help empower you to:

  • Simplify and streamline SOA infrastructure with specialized, purpose-built, drop-in appliances
  • Enhance XML-level protection and Web service access control
  • Accelerate XML and Web services processing, and expedite SOA deployments
  • Eliminate overhead and disruption to existing IT infrastructure

For ordering, contact:

Your IBM representative or IBM Americas Call Centers at 800-IBM-CALL (Reference: NE001).
 
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Overview

Simplify, accelerate, and enhance the security capabilities of your XML and Web services deployments, and extend the capabilities of your service oriented architecture (SOA) infrastructure with IBM WebSphere® DataPower SOA Appliances. These new appliances can offer an innovative, pragmatic approach to harness the power of SOA as purpose-built, easy-to-consume and easy-to-use products, while simultaneously helping to enable you to leverage the value of your existing infrastructure investments. This generation of WebSphere DataPower SOA Appliances provides improved performance and serviceability compared to its predecessors.

The rack-mountable IBM WebSphere DataPower SOA Appliance family includes:

  • IBM WebSphere DataPower Integration Appliance XI50
  • IBM WebSphere DataPower XML Security Gateway XS40
  • IBM WebSphere DataPower XML Accelerator XA35

Enhanced security

IBM WebSphere DataPower SOA Appliances provide an easy-to-install and easy-to-maintain network appliance that can satisfy both application and network operational groups, supporting current and emerging security standards, as well as XML Web services standards out-of-the-box. Key support includes, but is not limited to, XML/SOAP firewalling, field-level XML security, data validation, XML Web services access control, policy enforcement, service virtualization, and SSL acceleration.

Simplicity

IBM WebSphere DataPower SOA Appliances deliver common message transformation, integration, and routing functions in a network device, helping to cut operational costs, reduce complexity, and improve performance. By making on demand data integration part of the shared SOA infrastructure, DataPower appliances are designed to be a game-changing approach for application integration and SOA.

Acceleration

IBM WebSphere DataPower SOA Appliances offer an easy-to-install, drop-in solution that can streamline XML and Web service deployments, helping lower total cost of ownership and accelerate return on your assets, as you continue to move to SOA. SOA appliances are purpose-built hardware devices capable of offloading overtaxed servers by processing XML, Web services, and other message format at wirespeed.
 
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Key prerequisites
  • Network interface and network cable
  • Network information (IP address, DNS, Gateway)
  • Computer and console with serial port, keyboard, and mouse
  • Power requirements for country specifications


 
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Planned availability date

July 21, 2008
 
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Description

The following WebSphere DataPower Appliances are available:

  • IBM WebSphere DataPower Integration Appliance XI50
  • IBM WebSphere DataPower Integration Appliance XI50 with HDD
  • IBM WebSphere DataPower Integration Appliance XI50 with HSM
  • IBM WebSphere DataPower Integration Appliance XI50 with HSM and HDD
  • IBM WebSphere DataPower Integration Appliance XI50 with XG4
  • IBM WebSphere DataPower Integration Appliance XI50 with XG4 and HDD
  • IBM WebSphere DataPower Integration Appliance XI50 with HSM and XG4
  • IBM WebSphere DataPower Integration Appliance XI50 with HSM and XG4 and HDD
  • IBM WebSphere DataPower XML Security Gateway XS40
  • IBM WebSphere DataPower XML Security Gateway XS40 with HDD
  • IBM WebSphere DataPower XML Security Gateway XS40 with HSM
  • IBM WebSphere DataPower XML Security Gateway XS40 with HSM and HDD
  • IBM WebSphere DataPower XML Accelerator XA35
  • IBM WebSphere DataPower Option for Tivoli® Access Manager (XS40 and XI50)
  • IBM WebSphere DataPower Option for Tibco (XI50)
  • IBM WebSphere DataPower Option for Database Connectivity (XI50)

IBM WebSphere DataPower Integration Appliance XI50 highlights

  • Any-to-any data transformation between a wide range of data formats, including wire-speed XML transformation, text, binary, COBOL copybooks, industry standards, and custom formats
  • Sophisticated multistage pipeline processing and content-based message routing
  • Optimized bridging between wire-line messaging protocols including MQ, WebSphere JMS, third-party JMS, FTP, and HTTP
  • Data validation, field-level security, Web services management, and access control
  • Direct-to-database access including DB2®, Oracle, and Sybase

WebSphere DataPower Integration Appliance XI50 can now connect natively to a DB2 V9 database, running on a range of platforms including z/OS®. WebSphere DataPower Integration Appliance XI50 can use the XML capabilities built into DB2 V9 to:

  • Insert XML text directly into the database
  • Modify XML text stored in the database
  • Query XML data using XQuery and SQL
  • Retrieve XML data

WebSphere DataPower Integration Appliance XI50 is a complete, purpose-built hardware platform for delivering highly manageable, security-enhanced, and scalable SOA solutions. As specialized SOA hardware, the XI50 provides, in a single hardened device, many core functions to SOA deployments, such as service level management, routing, data and policy transformations, policy enforcement, and access control. Additional advantages of a hardware appliance in the network layer include the ability to perform more security and structural checks without performance degradation.

There are numerous opportunities to take advantage of the XI50's Enterprise Service Bus (ESB) capabilities, legacy enablement and integration features, and its capacity to improve Web services management and SOA governance. Some sample use cases for the XI50 include:

  • Drop-in integration for heterogeneous environments

    As a core offering in the IBM ESB product portfolio, the XI50 is a purpose-built hardware ESB for simplified deployment and hardened security with the ability to quickly transform data between a wide variety of formats, including XML, legacy, industry standards, and custom formats. The XI50 provides core ESB functionality, including routing, bridging, transformation, and event handling. The XI50 provides a reliable, performance-oriented solution to many integration challenges. Since it is not limited to handling just XML, the XI50 resonates with IT organizations that need to benefit from the connectivity of SOA deployments but must also deal with their current reality of managing multiple proprietary, industry, company-specific, or legacy data formats. The XI50 is a true drop-in integration point for such environments, helping to reduce the time and cost of integrations, and speed the time-to-market for services.

  • Innovative XML and Web-services enablement of legacy infrastructure

    For accelerated, security-rich integration capabilities, the XI50 provides transport mediation, routing, and transformations among binary, text, and XML message formats. Visual tools can be used to describe data formats, create mappings between different formats, and define message flows. With native connectivity to IBM DB2 and System z™, the XI50 offers an innovative solution for security-rich XML enablement of legacy systems, as well as mainframe connectivity.

  • Policy-driven approach to Web services management and SOA governance

    By centralizing Web services management tasks and policy enforcement and decoupling them from applications, your SOA infrastructure increases in flexibility and scalability while simultaneously offering you improved insight, visibility, and control. Moving functions such as access control, Web services management, security, and policy enforcement onto the XI50 means that IT architects, operations, security, and business personnel can decouple these functions from the core business applications, simplifying development, deployment, and manageability.

  • Integration with registry and repository, security, identity, and service management software

    The XI50 integrates with a variety of registry and repository, security, identity and service management software applications. Coupled with access control software such as IBM Tivoli Access Manager, the XI50 enforces fine-grained access controls. Working with the IBM Tivoli Federated Identity Manager, the XI50 provides federated Web services identity, and policy management between organizations and enterprises. Integrated with IBM Tivoli Composite Application Manager for SOA, the XI50 monitors Web service and SOA traffic flows for end-to-end service management and dashboard monitoring. Using a registry and repository such as WebSphere Registry and Repository can help you discover and reuse services and configure new services for DataPower policy and security enforcement. The combination of these applications and the robust XI50 security features provides the comprehensive capabilities for SOA security and Web services management that enterprises increasingly require.

  • Advanced Web services standards support and interoperability

    IBM recognizes that SOA must address the need to integrate heterogeneous environments both within and outside the enterprise. The WebSphere DataPower SOA Appliance portfolio has a long-standing history of support for key and advanced standards, including WS-Security, WS-Policy, WS-ReliableMessaging, Simple Object Access Protocol (SOAP), Web Services Distributed Management (WSDM), WS-I Profiles, WS-Addressing, eXtensible Access Control Markup Language (XACML), Security Assertion Markup Language (SAML), Secure Socket Layer (SSL), and proprietary single sign-on (SSO) tokens. Additional third-party interoperability capabilities include Universal Description, Discovery, and Integration (UDDI) registries, and such databases as Oracle and Sybase.

  • Integration across the IBM SOA Foundation for Smart SOA deployments

    The XI50 has broad and deep integration across the IBM SOA foundation. Integration with popular integrated development environments, such as the IBM Rational® portfolio, helps reduce the time you spend in development and debugging. In addition to interoperability, the XI50 also features deep integration with products such as WebSphere MQ, WebSphere Enterprise Service Bus, WebSphere Message Broker, and DB2 to help process SOA transactions in a faster, more secure and simplified way. Additionally, the XI50 enables you to take advantage of the IBM autonomic computing self-management capabilities, creating infrastructures that require minimal intervention, which helps lower cost of ownership and improves service availability.

IBM WebSphere DataPower XML Security Gateway XS40

The XS40 appliance provides a security-enforcement point for XML and Web services transactions, including encryption, firewall filtering, digital signatures, schema validation, WS-Security, XML access control, XPath, and detailed logging. The XS40 includes:

  • Centralized policy management and enforcement

    The XS40's outstanding performance enables enterprises to centralize security functions in a single drop-in device that enhances security and reduces ongoing maintenance costs. Simple firewall and Web services proxy functionality can be configured via a Web GUI and run in minutes, or using the power of XSLT, the XS40 can also create sophisticated security and routing rules. Combining integration with leading policy managers, and service registries and support for such standards as WS-Security, WS-SecurityPolicy, WS-ReliableMessaging, and WS-Policy, the XS40 is an ideal policy enforcement and execution engine for securing next generation applications. Managed locally or remotely, the XS40 supports SNMP, script-based configuration, and remote logging to integrate seamlessly with leading management software.

  • XML/SOAP firewall

    The XS40 filters traffic at wirespeed, based on information from protocol stack layers 2 through 7, from field-level message content and SOAP envelopes to IP address, port and hostname, payload size, or other metadata. Filters can be predefined and automatically uploaded to change security policies based on time of day or other triggers.

  • Field level XML security

    The XS40 selectively shares information through encryption/decryption and signing/verification of entire messages or of individual XML fields. These granular and conditional security policies can be based on nearly any variable including content, IP address, hostname, or other user-defined filters.

  • XML Web Services access control

    The XS40 supports a variety of access control mechanisms, including XACML, Security Assertion Markup Language (SAML), SSL, LDAP, RADIUS, and simple client/URL maps. The XS40 can control access rights by rejecting unsigned messages and verifying signatures within SAML assertions.

  • Service virtualization

    XML Web Services require companies to link partners to resources without leaking information about their location or configuration. With the combined power of URL rewriting, high-performance XSL transforms, and XML/SOAP routing, the XS40 can transparently map a rich set of services to protected back-end resources with high performance.

  • Data validation

    With its unique ability to perform XML Schema validation as well as message validation at wirespeed, the XS40 ensures incoming and outgoing XML documents are legitimate and properly structured. This protects against threats such as XML Denial of Service (XDoS) attacks, buffer overflows, or vulnerabilities created by deliberately or inadvertently malformed XML documents.

  • SSL acceleration

    The XS40 scales transport layer security by accelerating bidirectional/mutual SSL transactions in hardware. The XS40 can be configured with multiple SSL identities functioning as client or server, with SSL policies based on message content or metadata such as port number or HTTP header.

IBM WebSphere DataPower XML Accelerator XA35: Can help speed common types of XML processing by offloading this processing from servers and networks. It can perform XML parsing, XML Schema validation, XPath routing, Extensible Stylesheet Language Transformations (XSLT), XML compression, and other essential XML processing with wirespeed XML performance.

  • Outstanding performance: DataPower's purpose-built message processing engine can deliver wirespeed performance for both XML to XML and XML to HTML transformations with increased throughput and decreased latency.
  • Ease of use: The self-learning XA35 provides drop-in acceleration with virtually no changes to the network or application software. No proprietary schemas, coding, or APIs are required to install or manage the device, and it supports popular XML Integrated Development Environments (IDEs) to help reduce the number of hours spent in the development and debugging of XML applications.
  • Helps reduce infrastructure costs: Unlike simple content switches that only redirect business documents, the DataPower XML Accelerator XA35 fully parses, processes, and transforms XML with wirespeed performance and scalability to help reduce the need for stacks of servers. The XA35 also supports accelerated SSL processing to help further lessen the load on server software.
  • Helps cut development costs: The XA35 can enable multiple applications to leverage a single, uniformed XML processing layer for all XML processing needs. By standardizing on high-performance hardware appliances, enterprises can deploy sophisticated applications while helping to eliminate unnecessary hours of application debugging and tuning for marginal performance gains.
  • Intelligent XML processing: In addition to wirespeed processing, DataPower appliances support XML routing, XML pipeline processing, XML compression, XML/XSL caching, as well as other intelligent processing capabilities to help manage XML traffic.
  • Advanced management: The DataPower XML Accelerator XA35 provides real-time visibility into critical XML statistics such as throughput, transaction counts, errors, and other processing statistics. Data network level analysis is provided, and includes server health information, and traffic statistics, as well as management and configuration data.

Optional features

Option for Tivoli Access Manager (XS40 and XI50): Tivoli Access Manager enables IBM WebSphere DataPower XML Security Gateway XS40 and Integration Appliance XI50 to leverage access control policies stored in Tivoli Access Manager.

Option for Tibco (XI50): The TIBCO option lets you extend IBM WebSphere DataPower Integration Appliance XI50 so you can send and receive messages from TIBCO Enterprise Message Service (EMS).

Option for Database Connectivity (XI50): The Database Connectivity option lets you extend the WebSphere DataPower Integration Appliance XI50 to read and write data from relational databases such as IBM DB2, Oracle, Sybase, and Microsoft® SQL Server.

Pin Entry Device (XI50 and XS40): The Pin Entry Device (PED) provides Personal Identification Number (PIN) entry to the HSM. PIN entry is used along with the trusted path, to allow for highly secure user authentication and controlled hardware access.

Accessibility by people with disabilities

A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at


 
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Product positioning

WebSphere DataPower SOA appliances support IBM Rational and other popular XML integrated development environments, which helps reduce the time you have to spend in development and debugging. You can also use WebSphere DataPower SOA appliances with the following WebSphere products to help process SOA transactions faster, simpler, and more securely:

  • WebSphere Application Server
  • WebSphere Process Server
  • WebSphere Portal
  • WebSphere MQ
  • WebSphere Enterprise Service Bus (ESB)
  • WebSphere Message Broker
  • WebSphere Service Registry and Repository
  • DB2

As your organization moves to On Demand business by implementing an SOA, the largest barriers continue to be scalable integration and application security. As a core part of IBM SOA Foundation, WebSphere DataPower SOA appliances offer easy configuration and operation to help reduce operational complexity. With WebSphere DataPower SOA appliances, IBM can help you simplify, accelerate and secure your SOA deployments to help increase your flexibility and help enable you to achieve your On Demand business goals.
 
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Reference information

For information about IBM WebSphere DataPower Support registration, refer to Software Announcement 208-196 , dated July 1, 2008.

Trademarks

 
System z is a trademark of International Business Machines Corporation in the United States or other countries or both.
 
WebSphere, Tivoli, DB2, z/OS, and Rational are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Microsoft is a registered trademark of Microsoft Corporation.
 
Other company, product, and service names may be trademarks or service marks of others.

 
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Publications

WebSphere® DataPower publications are available on the Doc Browser CD and the Resource CD included with the DataPower appliance.

Displayable softcopy publications

The product publications are offered in displayable softcopy form. All publications are included. The files are shipped on CD-ROM with the WebSphere DataPower appliance.
 
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Services

Global Technology Services

IBM services include business consulting, outsourcing, hosting services, applications, and other technology management.

These services help you learn about, plan, install, manage, or optimize your IT infrastructure to be an On Demand business. They can help you integrate your high-speed networks, storage systems, application servers, wireless protocols, and an array of platforms, middleware, and communications software for IBM and many non-IBM offerings. IBM is your one-stop shop for IT support needs.

For details on available services, contact your IBM representative or visit

For details on available IBM Business Continuity and Recovery Services, contact your IBM representative or visit

For details on education offerings related to specific products, visit

Select your country, and then select the product as the category.
 
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Technical information

Specified operating environment

Physical specifications

  • Height: 1.7 in (4.32 cm)
  • Width:
    • 19 in (48.25 cm) EIA BKT to EIA BKT
    • 19.13 in (48.59 cm) with rail
    • 17.24in (43.78 cm) chassis only without EIA bkt
  • Depth:
    • 33.05 in (83.94 cm) with rail
    • 28.14 in (71.48 cm) front to the rear handle
  • Weight: 37.48 lb (17 kg)

The IBM 9235 WebSphere DataPower Appliances must be installed in an EIA-310-D 19 in. rack with at least 28 in. of depth (from rail flange to flange).

To assure installability and serviceability in non-IBM industry-standard racks, review the installation planning information for any product-specific installation requirements.

Standards

  • FCC — Verified to comply with Part 15 of the FCC Rules, Class A
  • Canada ICES-003, issue 3, Class A
  • UL60950-1 Safety of Information Technology Equipment
  • CSA C22.2 No. 60950-1-03 Safety of Information Technology Equipment 60950
  • NOM-019(9)

Operating environment

  • Temperature
    • 10.0° to 35.0°C (50° to 95°F) at 0 to 914 m (0 to 3,000 ft)
    • 10.0° to 32.0°C (50° to 90°F) at 914 to 2,133 m (3,000 to 7,000 ft)
  • Powered off: 10° to 43°C (50° to 109.4°F), maximum altitude: 2133.6 m (7,000 ft.)
  • Relative humidity: 8% to 80%

Shipping environment

  • Temperature: -40° to 60°C (-40° to 140°F)
  • Relative humidity: 8% to 80%

Machine acoustics

Fan acoustics

         Front  Rear  Condition
         dB     dB
 
Minimum  50     51    Normal operation
Maximum  64     66    Startup or high temperature operation

Electrical power

100 to 127 or 200 to 240 V ac at 50 Hz or 60 Hz
  Power usage:
    8 A for 120 V ac
    4 A for 220 V ac

The 9235 appliance contains two 650-watt power modules that operate at 100 to 127 V ac or 200 to 240 V ac at 50 or 60 Hz.

Both power supply modules must be connected to the same power source to prevent ground voltage potential difference between the two power modules.

Hardware requirements

For first-time configuration of the software, this appliance requires a compatible RS-232c terminal or terminal emulator with a male DB-9 serial port connector. The terminal must support the following RS-232c serial parameters:

  • 9600 baud
  • 1 stop bit
  • No parity
  • XON/XOFF handshaking

The terminal must support ANSI/VT-100 control sequences. "Hyperterminal" in Windows® or "Minicom" in Linux™ are appropriate terminal emulators.

Unattended or remote installation may be performed through a network attached terminal server.

Software requirements

The 9235 series appliance comes with IBM supplied software. It is not possible to install any other software.

Planning information

Customer responsibilities: This product is designated for customer setup. Customer setup instructions are shipped with the product.

Cable orders: Each 9235 appliance contains four Gigabit Ethernet connections. The RJ-45 connectors provide a 10/100/1000 Base-T interface (either at half-duplex or full-duplex) for connecting twisted-pair cable to the Ethernet network. Cabling is not included with the appliance. To connect the Ethernet controller to a repeater of switch, use an unshielded twisted pair (UTP) cable with RJ-45 connectors at both ends. For 100 Mbps or higher operation, Category 5 cabling must be used. For 10 Mbps operation, Category 3, or better cabling must be used.

Each 9235 appliance contains a single RS-232c serial port connection. The male DB-9 connector provides a 9600 baud asynchronous serial interface for connecting a serial cable to a console terminal (typically a terminal emulator running on an IBM PC). A 6 foot long "NULL modem" cable, with two female DB-9 connectors, is provided with the appliance for this purpose. The terminal's serial parameters should be set to 9600 baud, no parity, 1 stop bit, XON/XOFF handshaking.

Installability: Each 9235 series appliance requires approximately 30 minutes for installation. Installation includes unpacking, rack-mounting, connecting network and console cables, and powering on the system. Additional time is required to configure the software.

Packaging: The 9235 series appliance is shipped in a single package.

  • Single pack dimensions: 39.5 x 24 x 10 in
  • Single pack weight: 49 lbs

The 9235 series appliance carton contains:

  • 9235 series appliance
  • Rack-mount kit
  • Power cords
  • Doc Browser CD-ROM
  • Console serial cable
  • Printed installation manual

Supplies

The following consumable parts are available for purchase from most electronic stores:

Description                            Part number
 
Battery                                44X0512
Compact flash storage card             44R5893

Security, auditability, and control

This product has many built-in security features:

  • A tamper-evident case, including tamper proof labels, an internal intrusion switch (in order to detect the case being opened), and tamper-proof screws.
  • Multiple levels of Command Line Interface (CLI) login capabilities to allow different levels of system administration.
  • Encrypted software that cannot be moved between systems prevents installation of arbitrary software on the device.
  • The ability to remove customer data if the system had to be replaced because of a hardware failure.
  • Software mediates all access to the device including network services and access.
  • The system is secure by default. There are no unneeded services running.
  • The initial access after first power up is via a serial port.
  • The administration implementation is undergoing Common Criteria EAL4 evaluation for Application Firewall Protection Profile.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities.
 
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Terms and conditions

IBM Global Financing: Yes

To obtain copies of the IBM Statement of Limited Warranty, contact your reseller or IBM. In the United States, call 800-IBM-SERV (426-7378), or write to:


    Warranty Information
    P.O. Box 12195
    Research Triangle Park, NC 27709
    Attn: Dept. JDJA/B203

Warranty period: WebSphere DataPower Appliance Hardware — One year

Pin Entry Device (PED) — One year

The battery and compact flash storage card in WebSphere DataPower Appliance are designated as consumables and, therefore, are not covered by this warranty.

Warranty service

With each appliance acquired, IBM includes one year of appliance support consisting of 9 hours per day, Monday through Friday, excluding holidays, next business day response. The initial period of maintenance can be upgraded by the purchase of warranty service upgrade or extended by the purchase of a renewal option, if available.

If required, IBM provides repair or exchange service depending on the type of warranty service specified for the machine. IBM will attempt to resolve your problem over the telephone, or electronically by access to an IBM Web site. You must follow the problem determination and resolution procedures that IBM specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability.

Service levels are response-time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations. Additional charges may apply outside IBM's normal service area. Contact your local IBM representative or your reseller for country-specific and location-specific information.

Service type

  • Service type for the WebSphere DataPower Appliance is customer replaceable unit (CRU) (for example, fan module, power supply, or hard disk drive) Service and Machine Exchange Service.
  • Service type for the Pin Entry Device (PED) is CRU Service.

CRU Service: IBM provides replacement CRUs to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM upon your request. CRUs are designated as being either a Tier 1 or a Tier 2 CRU.

Tier 1 CRU: Installation of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation.

Tier 2 CRU: You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge.

Based upon availability, CRUs will be shipped for next business day (NBD) delivery. IBM specifies, in the materials shipped with a replacement CRU, whether a defective CRU must be returned to IBM. When return is required, return instructions and a container are shipped with the replacement CRU. You may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement.

The following parts have been designated as Tier 1 CRUs:

  • Hard disk drive
  • Hard disk drive module
  • Fan module
  • Serial console cable
  • Rack mounting kit
  • Compact flash cover
  • Power cord
  • Power supply
  • PED for HSM models

Machine Exchange Service: IBM will initiate shipment of a replacement machine to your location. You are responsible for its installation and verification of operation. You must pack the failed machine into the shipping container that contained the replacement machine and return the failed machine to IBM. Transportation charges, both ways, are paid by IBM. You may be charged for the replacement machine if IBM does not receive the failed machine within 15 days of your receipt of the replacement.

Non-IBM parts service

Warranty service: IBM is now shipping machines with selected non-IBM parts that contain an IBM field replaceable unit (FRU) part number label. These parts are to be serviced during the IBM machine warranty period. IBM is covering the service on these selected non-IBM parts as an accommodation to their customers, and normal warranty service procedures for the IBM machine apply.

Product consumable items

The following consumable items are not warranted:

  • Compact flash
  • Battery

Warranty service upgrades

During the warranty period, warranty service upgrades provide an enhanced level of On-site Service for an additional charge. Service levels are response-time objectives and are not guaranteed.

IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM Web site. You must follow the problem determination and resolution procedures that IBM specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability.

On-site Service: IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose. The following on-site response-time objectives are available as warranty service upgrades for your machine. Available offerings are:


    24 hours per day, 7 days a week, 4 hour average response

CRUs may be provided as part of the machine's standard warranty CRU Service except that you may install a CRU yourself or request IBM installation, at no additional charge, under one of the On-site Service levels specified above. For additional information on the CRU Service, refer to the warranty information.

Maintenance Services

If required, IBM provides repair or exchange service depending on the types of maintenance service specified for the machine. IBM will attempt to resolve your problem, over the telephone or electronically, via an IBM Web site. You must follow the problem determination and resolution procedures that IBM specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability. Service levels are response-time objectives and are not guaranteed. The specified level of maintenance service may not be available in all worldwide locations. Additional charges may apply outside IBM's normal service area. Contact your local IBM representative or your reseller for country-specific and location-specific information. The following service selections are available as maintenance options for your machine type.

CRU Service: If your problem can be resolved with a CRU, and depending upon the maintenance service offerings in your geography, IBM will ship the CRU for your installation. CRU information and replacement instructions are shipped with your machine and are available from IBM upon your request.

Based upon availability, CRUs will be shipped for next business day delivery. IBM specifies, in the materials shipped with a replacement CRU, whether a defective CRU must be returned to IBM. When return is required, (1) return instructions and a container are shipped with the replacement CRU and (2) you may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement.

CRUs are designated as being either a Tier 1 or a Tier 2 CRU.

Tier 1 CRUs: Installation of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation.

For machines with On-site Same-day Response Service, IBM will replace a Tier 1 CRU part at your request, at no additional charge.

Tier 2 CRUs: You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge.

The following parts have been designated as Tier 1 CRUs:

  • Hard disk drive
  • Hard disk drive module
  • Fan module
  • Serial console cable
  • Rack mounting kit
  • Compact flash cover
  • Power cord
  • Power supply
  • PED for HSM models

Product consumable items

The following consumable items are not warranted:

  • Compact flash
  • Battery

Machine Exchange Service: IBM will initiate shipment of a replacement machine to your location. You are responsible for its installation and verification of operation. You must pack the failed machine into the shipping container that contained the replacement machine and return the failed machine to IBM. Transportation charges, both ways, are paid by IBM. You may be charged for the replacement machine if IBM does not receive the failed machine within 15 days of your receipt of the replacement.

On-site Service: IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose.

Service levels are:

  • 9 hours per day, Monday through Friday, excluding holidays, next business day response
  • 24 hours per day, 7 days a week, 4 hour average response

Usage plan machine: No

IBM hourly service rate classification

Not applicable

When a type of service involves the exchange of a machine part, the replacement may not be new, but will be in good working order.

Field-installable features: Yes

Model conversions: No

Machine installation: Customer setup. Customers are responsible for installation according to the instructions IBM provides with the machine.

Graduated program license charges apply: No

Licensed Internal Code and Licensed Machine Code: These products do not contain Licensed Internal Code or Licensed Machine Code.

Educational allowance

Not applicable
 
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Prices

The prices provided in this announcement are suggested retail prices for the U.S. only and are provided for your information only. Dealer prices may vary, and prices may also vary by country. Prices are subject to change without notice. For additional information and current prices, contact your local IBM representative.

Product charges: With each appliance acquired, IBM includes one year of appliance support consisting of 9 hours per day, Monday through Friday, excluding holidays, next business day response. The initial period of maintenance can be upgraded by the purchase of warranty service upgrade or extended by the purchase of a renewal option, if available.

                                  Machine          Feature   Purchase
Description                       type      Model  number    price
 
IBM WebSphere DataPower XML       9235      22X              $ 41,500
 Accelerator XA35
 
IBM WebSphere DataPower XML       9235      32X                72,000
 Security Gateway XS40
 
IBM WebSphere DataPower XML       9235      3BX                72,000
 Security Gateway XS40 with HDD
 
IBM WebSphere DataPower XML       9235      34X                82,000
 Security Gateway XS40 with HSM
 
IBM WebSphere DataPower XML       9235      3DX                82,000
 Security Gateway XS40 with HSM
 and HDD
 
IBM WebSphere DataPower           9235      42X                85,000
 Integration Appliance XI50
 
IBM WebSphere DataPower           9235      4BX                85,000
 Integration Appliance XI50
 with HDD
 
IBM WebSphere DataPower           9235      43X               100,000
 Integration Appliance XI50
 with XG4
 
IBM WebSphere DataPower           9235      4CX               100,000
 Integration Appliance XI50
 with XG4 and HDD
 
IBM WebSphere DataPower           9235      44X                95,000
 Integration Appliance XI50
 with HSM
 
IBM WebSphere DataPower           9235      4DX                95,000
 Integration Appliance XI50
 with HSM and HDD
 
IBM WebSphere DataPower           9235      45X               110,000
 Integration Appliance XI50
 with HSM and XG4
 
IBM WebSphere DataPower           9235      4FX               110,000
 Integration Appliance XI50
 with HSM, XG4, and HDD
 
IBM DataPower feature options     9235      32X       4976    NC
 enablement
 
IBM DataPower feature options     9235      3BX       4976    NC
 enablement
 
IBM DataPower feature options     9235      34X       4976    NC
 enablement
 
IBM DataPower feature options     9235      3DX       4976    NC
 enablement
 
IBM DataPower feature options     9235      42X       4976    NC
 enablement
 
IBM DataPower feature options     9235      4BX       4976    NC
 enablement
 
IBM DataPower feature options     9235      43X       4976    NC
 enablement
 
IBM DataPower feature options     9235      4CX       4976    NC
 enablement
 
IBM DataPower feature options     9235      44X       4976    NC
 enablement
 
IBM DataPower feature options     9235      4DX       4976    NC
 enablement
 
IBM DataPower feature options     9235      45X       4976    NC
 enablement
 
IBM DataPower feature options     9235      4FX       4976    NC
 enablement
 
IBM WebSphere DataPower           9235      34X       4957     15,000
 Pin Entry Device
 
IBM WebSphere DataPower           9235      3DX       4957     15,000
 Pin Entry Device
 
IBM WebSphere DataPower           9235      44X       4957     15,000
 Pin Entry Device
 
IBM WebSphere DataPower           9235      4DX       4957     15,000
 Pin Entry Device
 
IBM WebSphere DataPower           9235      45X       4957     15,000
 Pin Entry Device
 
IBM WebSphere DataPower           9235      4FX       4957     15,000
 Pin Entry Device
 
IBM WebSphere DataPower Feature   9231      100                NC
 Options
 
IBM WebSphere DataPower Option    9231      100       4950      5,400
 for Tivoli(R) Access Manager
 
IBM WebSphere DataPower Option    9231      100       4956      6,250
 for Tibco
 
IBM WebSphere DataPower Option    9231      100       4963      5,400
 for Database Connectivity

Specify features

                                  Machine          Feature
Description                       type     Model   number   Charge
 
Line cord -- 2.8m, 10A/250V,      9235     All     6210     NC
 C13 to GB 2099.1 (China)                  models
 
Line cord -- 2.8m, 10A/250V,      9235     All     6211     NC
 C13 to AS/NZ 3112                         models
 (Australia/NZ)
 
Line cord -- 2.8m, 10A/250V,      9235     All     6212     NC
 C13 to IEC 309 Type 2P + Gnd              models
 (Europe)
 
Line cord -- 2.8m, 10A/250V,      9235     All     6213     NC
 C13 to DK2-5a (Denmark)                   models
 
Line cord -- 2.8m, 10A/250V,      9235     All     6214     NC
 C13 to SABS 164 (S Africa)                models
 
Line cord -- 2.8m, 10A/250V,      9235     All     6215     NC
 C13 to BS 1363/A (UK)                     models
 
Line cord -- 2.8m, 10A/250V,      9235     All     6216     NC
 C13 to SEV 1011-S24507                    models
 (Swiss)
 
Line cord -- 2.8m, 220-240V,      9235     All     6217     NC
 C13 to IMQ CEI 23-16                      models
 (Italy/Chile)
 
Line cord -- 2.8m, 10A/250V,      9235     All     6218     NC
 C13 to SI 32 (Israel)                     models
 
Line cord -- 2.8m, 12A/250V,      9235     All     6219     NC
 C13 to KETI (Korea)                       models
 
Line cord -- 2.8m, 10A/250V,      9235     All     6222     NC
 C13 to IRAM 2073 (Argentina)              models
 
Line cord -- 2.8m, 10A/125V,      9235     All     6223     NC
 C13 to IEC320 (Brazil)                    models
 
Line cord -- 2.8M 10A/250V,       9235     All     6269     NC
 C13 (2P+Gnd) (India)                      models
 
Line cord -- 2.8m, 10A/125V,      9235     All     6313     NC
 C13 to NEMA 5-15P (U.S.)                  models
 
Line cord -- 2.8m, 12A/100V,      9235     All     6314     NC
 C13 to JIS C-8303 (Japan)                 models
 
Line cord -- 2.8m, 10A/250V,      9235     All     6377     NC
 C13 to IEC 320 Inline (Europe)            models
 
Line cord -- 2.8m, 10A/25V,       9235     All     6386     NC
 C13 to CNS 10917-3 (Taiwan)               models

Feature install summary

 
                    Field     Plant               MES
Machine   Feature   install   install   MES       add       Cables
type      number    only      only      removal   charge    required
 
9231      4950      N         Y         N         NA        N
9231      4956      N         Y         N         NA        N
9231      4963      N         Y         N         NA        N
9235      4957      N         N         N         $15,000   N
9235      4976      N         Y         N         NA        N
9235      6210      N         Y         N         NA        N
9235      6211      N         Y         N         NA        N
9235      6212      N         Y         N         NA        N
9235      6213      N         Y         N         NA        N
9235      6214      N         Y         N         NA        N
9235      6215      N         Y         N         NA        N
9235      6216      N         Y         N         NA        N
9235      6217      N         Y         N         NA        N
9235      6218      N         Y         N         NA        N
9235      6219      N         Y         N         NA        N
9235      6222      N         Y         N         NA        N
9235      6223      N         Y         N         NA        N
9235      6269      N         Y         N         NA        N
9235      6314      N         Y         N         NA        N
9235      6313      N         Y         N         NA        N
9235      6386      N         Y         N         NA        N
9235      6377      N         Y         N         NA        N

Annual minimum maintenance charges: For ServiceElect (ESA) maintenance service charges, contact IBM Global Services at 888-IBM-4343 (426-4343).

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

Financing solutions from IBM Global Financing can help you stretch your budget and affordably acquire the new product. But beyond the initial acquisition, our end-to-end approach to IT management can also help keep your technologies current, reduce costs, minimize risk, and preserve your ability to make flexible equipment decisions throughout the entire technology life cycle. For more financing information, visit


 
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Order now

To order, contact the Americas Call Centers or your local IBM representative.

To identify your local IBM representative, call 800-IBM-4YOU (426-4968).

 Phone:      800-IBM-CALL (426-2255)
 Fax:        800-2IBM-FAX (242-6329)
 Internet:   callserv@ca.ibm.com
 Mail:       IBM Teleweb Customer Support
             ibm.com Sales Execution Center, Americas North
             3500 Steeles Ave. East, Tower 3/4
             Markham, Ontario
             Canada
             L3R 2Z1
 
 Reference:  NE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

 
ServiceSuite is a trademark of International Business Machines Corporation in the United States or other countries or both.
 
WebSphere and Tivoli are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Windows is a registered trademark of Microsoft Corporation.
 
Linux is a trademark of Linus Torvalds in the United States, other countries or both.
 
Other company, product, and service names may be trademarks or service marks of others.

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