IBM System Storage DS4000 series 1000 GB SATA disk drive enhancements increase storage capacity and flexibility
IBM United States Hardware Announcement 108-237April 8, 2008
 ENUS108237.PDF (20KB)
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Overview(Corrected on June 16, 2008)
The Key prerequisites and Limitations sections were revised with broader support.
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| Overview |
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A 1000 GB SATA disk drive is now available for selected models of the System Storage™ DS4000™ series. It is designed to increase physical storage capacity and flexibility of these models.
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1000 GB/7200 rpm SATA II Enhanced Disk Drive Module (E-DDM)(#4618):
- Designed to increase the physical storage capacity of the DS4700 Express Models and DS4000 EXP810 Storage Expansion Unit up to 16 terabytes (TB) per enclosure.
- DS4800 configurations that scale up to 224 TB physical storage capacity can be built by populating the drive bays of attached EXP810 Expansion Units with 1000 GB SATA E-DDMs.
- DS4700 configurations that scale up to 112 TB physical storage capacity can be built by using 1000 GB SATA E-DDMs to populate the drive bays of the DS4700 and the drive bays of the attached EXP810 Expansion Units.
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| Key prerequisites |
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DS4000 Storage Manager V9.23, or later, and associated controller firmware version 06.23.05.00, or later, are required firmware levels on the DS4800, DS4700, and DS4300 to support the 1000 GB SATA disk drive features in this announcement.
DS4000 series 1000 GB/7200 rpm SATA II E-DDM (#4618) is supported on the following models:
- DS4700 Express Models 72 and 72-DC (1814-72A, 1814-72S)
- DS4700 Express Models 70 and 70-DC (1814-70A, 1814-70S)
- DS4000 EXP810 Storage Expansion Units (1812-81A, 1812-81S)
Refer to the Limitations section regarding disk drive (#4618) certification for NEBS-3 compliance.
For ordering, contact:
Your IBM representative or IBM Americas Call Centers at
800-IBM-CALL
(Reference: YE001).
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| Planned availability date |
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June 6, 2008
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| Description |
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Accessibility by people with disabilities
A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) containing details on the product's accessibility compliance can be requested at
Section 508 of the U.S. Rehabilitation Act
The System Storage DS4000 disk drive enhancement features are capable as of June 6, 2008, when used in accordance with IBM's associated documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it.
Business Partner information
If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld ID and password are required (use IBM ID).
BP Attachment for Announcement Letter 108-237
Trademarks
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| Publications |
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A CD-ROM that contains a softcopy (PDF format) of the product documentation is shipped with the hardware product.
Product documentation is available and downloadable from the following DS4000™ support site
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| Services |
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Global Technology Services
IBM services include business consulting, outsourcing, hosting services, applications, and other technology management.
These services help you learn about, plan, install, manage, or optimize your IT infrastructure to be an On Demand Business. They can help you integrate your high-speed networks, storage systems, application servers, wireless protocols, and an array of platforms, middleware, and communications software for IBM and many non-IBM offerings. IBM is your one-stop shop for IT support needs.
For details on available services, contact your IBM representative or visit
For details on available IBM Business Continuity and Recovery Services, contact your IBM representative or visit
For details on education offerings related to specific products, visit
Select your country, and then select the product as the category.
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| Technical information |
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Specified operating environment
Hardware requirements
For a list of hardware requirements, refer to product documentation or visit
Software requirements
Compatibility: The 1000 GB/7,200 rpm SATA II E-DDM (#4618) is compatible with the following DS4000 models:
- DS4700 Express Models 70, 70-DC, 72, and 72-DC (1814-70A, 1814-70S, 1814-72A, and 1814-72S)
- DS4000 EXP810 Storage Expansion Unit (1812-81A and 1812-81S)
Limitations: DS4000 Storage Manager V9.23, or later, and associated controller firmware V6.23.05.00, or later, are required firmware levels on the DS4800, DS4700, and DS4300 to support the 1000 GB/7,200 rpm SATA E-DDM (#4618).
NEBS-3 compliance certification for the 1000 GB/7,200 rpm SATA II E-DDM (#4618) is planned for October 2008 completion.
For further details, visit
Planning information
You are responsible for downloading or obtaining from IBM, and installing designated Machine Code (microcode, basic input/output system code (called "BIOS"), utility programs, device drivers, and diagnostics delivered with an IBM machine) and other software updates in a timely manner from an IBM Internet Web site or from other electronic media, and following the instructions that IBM provides. You may request IBM to install Machine Code changes; however, you may be charged for that service.
Cable orders: No cables required.
Direct customer support: Direct customer support for DS4000 Disk Systems is provided by IBM Operational Support Services — Support Line. This fee service provides voice and electronic access into the IBM support organization. IBM Operational Support Services — Support Line helps answer questions pertaining to product and feature usage ("how to"), configuration, and product compatibility for eligible products. For a list of the products supported via Support Line, visit
For more information on services, call 800-IBM-4YOU (426-4968).
Security, auditability, and control
This product uses the security and auditability features of the host hardware, software, and application software.
The customer is responsible for evaluation, selection, and implementation of security features,
administrative procedures, and appropriate controls in application systems and communications
facilities.
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| IBM Electronic Services |
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IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a Web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.
The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.
The Electronic Service Agent™ is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.
To learn how Electronic Services can work for you, visit
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| Terms and conditions |
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MES discount applicable: Equal to the volume commitment discount
Field-installable feature: Yes
Warranty period: Three years
These features assume the same warranty or maintenance terms as the machine in which they are installed for the full warranty or maintenance period announced for such machine.
Customer setup: Yes
Machine code:
Same license terms and conditions as base machine
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| Prices |
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The prices provided in this announcement are suggested retail prices for the U.S. only and are provided for your information only. Dealer prices may vary, and prices may also vary by country. Prices are subject to change without notice. For additional information and current prices, contact your local IBM representative.
Feature Machine Model Purchase
Description number type price
DS4000 EXP810 Expansion Unit feature
1000 GB/7.2K SATA E-DDM 4618 1812 81A,81S $1,843
DS4700 Express Models feature
1000 GB/7.2K SATA E-DDM 4618 1814 70A,70S, 1,843
72A,72S
Field Plant
Mach install install Cables
Description Feature type Model only only required
1000GB/7.2K SATA E-DDM 4618 1812 81A,81S N N N
1000GB/7.2K SATA E-DDM 4618 1814 70A,70S, N N N
72A,72S
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| Order now |
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To order, contact the Americas Call Centers or your local IBM representative.
To identify your local IBM representative, call 800-IBM-4YOU (426-4968).
Phone: 800-IBM-CALL (426-2255)
Fax: 800-2IBM-FAX (242-6329)
Internet: callserv@ca.ibm.com
Mail: IBM Teleweb Customer Support
ibm.com Sales Execution Center, Americas North
3500 Steeles Ave. East, Tower 3/4
Markham, Ontario
Canada
L3R 2Z1
Reference: YE001
The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.
Note: Shipments will begin after the planned availability date.
Trademarks
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