IBM System Storage TS2230 Tape Drive Express Model incorporates IBM LTO Ultrium 3 Half-High SAS tape drive technology

IBM United States Hardware Announcement 107-423
July 10, 2007

 

 ENUS107423.PDF (65KB)

Table of contents   Document options  
TOC link At a glance TOC link Publications
TOC link Overview TOC link Services
TOC link Key prerequisites TOC link Technical information
TOC link Planned availability date TOC link Terms and conditions
TOC link Description TOC link Prices
TOC link Product positioning TOC link Order now
 
Printable version Printable version

 
At a glance

. The IBM System Storage TS2230 Tape Drive is designed to combine IBM tape reliability and performance at open systems prices. Features of the new Ultrium 3 Half-High serial-attached SCSI (SAS) model include:

  • Data transfer rate of up to 60 MB/sec native
  • Ultrium 3 cartridge capacity up to 400 GB native physical capacity per cartridge (800 GB with 2:1 compression)
  • 3 Gbps single port SAS attachment
  • 2U height form factor for drive and enclosure
  • Adherence to LTO specifications
  • 19-inch rack mount shelf option that accommodates a single TS2230 Tape Drive

For ordering, contact:

Your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).
 
Back topBack to top
 

Overview

The IBM System Storage™ TS2230 Tape Drive Express Model (machine type 3580, SEO/part number 3580S3E), an external stand-alone or rack-mountable unit, is designed to offer high capacity and performance designed for the midrange open systems environment and is part of the IBM System Storage TS2200 Tape Drive family. This model incorporates the new Linear Tape-Open (LTO) IBM Ultrium 3 serial-attached SCSI (SAS) Half-High Tape Drive with a maximum tape drive throughput data rate performance of up to 60 MB/sec native data transfer rate.

With the use of the IBM LTO Ultrium 400 GB Data Cartridge , the Ultrium 3 Half-High Tape Drive has a tape cartridge physical capacity up to 400 GB native (800 GB with 2:1 compression). IBM Ultrium 3 Tape Drives can read and write LTO Ultrium 2 Data Cartridges and read LTO Ultrium 1 Data Cartridges.

The TS2230 Express Model uses a 3 Gbps single port SAS interface for connections to a wide spectrum of open system servers. The new model will attach to selected IBM System x™ and PC servers that support Microsoft™ Windows™ and Linux™ systems.

The TS2230 Tape Drive provides an excellent migration path from digital linear tape (DLT or SDLT), 1/4-inch, 4mm, or 8mm tape drives.
 
Back topBack to top
 

Key prerequisites

Appropriate levels of host software are required to attach the IBM System Storage TS2230 Tape Drive to selected IBM System i™, IBM System p™, IBM System x and HP, Sun Solaris, Linux, and PC servers. Refer to the Technical information section for details.
 
Back topBack to top
 

Planned availability date

August 3, 2007
 
Back topBack to top
 

Description

The IBM System Storage TS2230 Tape Drive is an external stand-alone or rack-mountable unit and contains a Linear Tape-Open (LTO) Ultrium 3 Half-High Tape Drive designed for the heavy demands of backup tape storage. It is supported for serial-attached SCSI (SAS) or LVD Ultra160 SCSI attachment to selected IBM System p, IBM System i, IBM System x, HP-UX, Sun Solaris, Linux, and PC servers.

The TS2230 Tape Drive Express Model incorporates third-generation IBM LTO Ultrium technology. It offers the following significant improvements over the Ultrium 2 Tape Drive:

  • Increased performance — Maximum tape drive throughput data rate performance is up to 60 MB/sec native data transfer rate. IBM Ultrium 3 Tape Drives can read and write LTO Ultrium 2 Data Cartridges, and can read LTO Ultrium 1 Data Cartridges.

    Note: Although the TS2230 Tape Drive provides the capability for excellent tape performance, other components of the system may limit the actual performance achieved. Also, although the compression technology used in the tape drive can typically double the amount of data that can be stored on the media, the actual degree of compression achieved is highly sensitive to the characteristics of the data being compressed.

  • Larger capacity — The tape cartridge capacity, doubled over the Ultrium 2 Data Cartridge, is up to 400 GB native physical capacity (800 GB with 2:1 compression), with the use of the IBM LTO Ultrium 400 GB Data Cartridge. This is achieved by increasing the linear density, the number of tape tracks, and the media length. The tape itself is an advanced metal particle tape developed to help provide durability and capacity.
  • Ultrium 2 cartridge compatibility — The Ultrium 3 Half-High Tape Drive can read and write on Ultrium 2 cartridges.
  • SAS attachment — The TS2230 Tape Drive comes with a single port SAS attachment, for connection to a wide spectrum of open system servers. The new model attaches or will attach to selected IBM System x and PC servers that support Microsoft Windows and Linux systems.

Proven IBM LTO Ultrium features enhanced in IBM LTO Ultrium 3 Half-High Tape Drive include:

  • Servo and track layout technology — There are 704 data tracks in Ultrium 3 versus 512 data tracks in Ultrium 2. The high-bandwidth servo system features a low-mass servo to help more effectively track servo bands and improve data throughput with damaged media in less-than-optimal shock and vibe environments.
  • Surface Control Guiding Mechanism — IBM's patented Surface Control Guiding Mechanism, used in the IBM TS2230 Tape Drive, is designed to guide the tape along the tape path. This method uses the surface of the tape, rather than the edges, to control tape motion. This helps reduce tape damage (especially to the edges of the tape) and tape debris, which comes from the damaged edges and can accumulate in the head area.
  • Magneto resistive (MR) head design — Use of flat lap head technology in MR heads for Ultrium 3 helps minimize contact, debris accumulation, and wear on the tape as it moves over the read/write heads.
  • Digital speed matching — The Ultrium 3 Half-High Tape Drive is designed to perform dynamic speed matching (at one of four speeds, 30 to 60 MB/sec) to adjust the drive's native data rate as closely as possible to the net host data rate (after data compressibility has been factored out). This helps reduce the number of backhitch repositions and improve throughput performance. Speed matching on the Ultrium 3 Half-High model ranges from 30 to 60 MB/sec versus 17.5 to 35 MB/sec on Ultrium 2.
  • Power management — The Ultrium 3 Tape Drive power management function is designed to control the drive electronics to be either completely turned off or stay in a low-power mode when the circuit functions are not needed for drive operation.
  • Separate writing of multiple filemarks — Separate writing of multiple filemarks is designed to evoke any write command of two or more filemarks to cause a separate data set to be written containing all filemarks after the first. This feature has two advantages. First, it helps improve performance if a subsequent append overwrites somewhere after the first filemark; second, write of multiple filemarks typically indicates a point where an append operation might occur after the first of these filemarks. This change helps prevent having to rewrite data sets containing customer data and the first filemark if such an append occurs.
  • LTO Data Compression (LTO-DC) — The Ultrium 3 Tape Drive uses LTO-DC, which is an implementation of a Lempel-Ziv class 1 (LZ-1) data compression algorithm. LTO-DC is an extension of Adaptive Lossless Data Compression (ALDC) and an improvement over previous IBM lossless compression algorithms. IBM's patented "Scheme-Swapping" compression is designed to look ahead at incoming data and determine the most efficient storage method (either ALDC or pass-thru mode) to help provide optimal data compression and increased data throughput.
  • LTO Cartridge Memory (LTO-CM) — Contained within the LTO Ultrium data cartridge is the LTO-CM, which is a passive, contactless silicon storage device that is physically a part of the cartridge. The LTO-CM is used to hold information about that specific cartridge, the media in the cartridge, and the data on the media. The storage capacity of the LTO-CM is 4,096 bytes. Communication between the drive and the LTO-CM is via a low-level RF field transmitted by the drive to the cartridge.

With support for IBM LTO Ultrium-format tape data cartridges, the TS2230 Tape Drive provides an excellent migration path from digital linear tape (DLT or SDLT), 1/4-inch, 4mm, or 8mm Tape Drives. The TS2230 Tape Drive can be a cost-effective solution for backup, save-and-restore, and archiving functions as the entry point for the family of IBM Ultrium tape products.
 
Back topBack to top
 

Product positioning

As you compare competitive tape solutions, consider:

  • Capacity and performance requirements
  • Data integrity, reliability, and availability
  • Storage usage and application requirements
  • Affordability
  • Loyalty to legacy or existing tape formats
  • Work environment, where space is limited

The IBM System Storage TS2230 Tape Drive and software applications are designed to address these requirements and constitute a functionally rich tape storage solution incorporating LTO Ultrium 3 Half-High Tape Drive technology.

The TS2230 Tape Drive is an excellent choice if you use tape drives that require larger capacity or higher-performance tape backup. The TS2230 is the answer to growing storage requirements, and shrinking backup windows, and is the entry offering to the family of IBM Ultrium Tape products.

The TS2230 Tape Drive is an excellent tape storage solution if you use digital linear tape drives or require high-performance tape backup.

For capacity requirements greater than 400 GB (native) and incorporating LTO Ultrium technology, the IBM System Storage TS3100 Tape Autoloader, the IBM System Storage TS3200 Tape Library, and the IBM System Storage TS3310, or TS3500 Tape Library should be considered.

For mission-critical data protection needs, optimized for enterprise multimode and host attachment, high-cycle and start/stop intensive tape applications, consider the proven IBM System Storage TS1120 Tape Drive with the IBM System Storage TS3400 or TS3500 Tape Library.

Business Partner information

If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld ID and password are required (use IBM ID).

BP Attachment for Announcement Letter 107-423

Trademarks

 
System Storage, System x, System p, and System i are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Microsoft and Windows are trademarks of Microsoft Corporation.
 
Linux is a trademark of Linus Torvalds in the United States, other countries or both.
 
Other company, product, and service names may be trademarks or service marks of others.

 
Back topBack to top
 
Publications

The following publications are shipped with the product, as appropriate. Additional copies are available. To order, contact your IBM representative:

                                            Order
Title                                       number
 
IBM System Storage(TM( TS2230 Tape Drive    GC27-2099
 Setup, Operator, and Service Guide
 
IBM System Storage TS2230 Tape Drive        GC27-2100
 Quick Reference

The preceding publications and the following publications are also available at

The device driver publications are also available at

    ftp://ftp.software.ibm.com/storage/devdrvr/Doc/

                                                   Order
Title                                              number
 
IBM System Storage LTO Ultrium Tape Drive SCSI     GA32-0450
 Reference (English)
 
IBM Tape Device Driver Installation and            GC27-2130
 User's Guide (English)
 
IBM Tape Device Driver Programming Reference       GC32-0566
 (English)

The publications listed on the notification can be ordered by calling the Pubs Support Group in Raleigh at 800-879-2755, option 1.

The IBM Publications Center Portal

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided, as well as payment options via credit card. Furthermore, a large number of publications are available online in various file formats, which can currently be downloaded free of charge.
 
Back topBack to top
 

Services

Global Technology Services

IBM services include business consulting, outsourcing, hosting services, applications, and other technology management.

These services help you learn about, plan, install, manage, or optimize your IT infrastructure to be an On Demand Business. They can help you integrate your high-speed networks, storage systems, application servers, wireless protocols, and an array of platforms, middleware, and communications software for IBM and many non-IBM offerings. IBM is your one-stop shop for IT support needs.

For details on available services, contact your IBM representative or visit

For details on available IBM Business Continuity and Recovery Services, contact your IBM representative or visit

For details on education offerings related to specific products, visit

Select your country, and then select the product as the category.

xSeries® and BladeCenter® support services

Recommended core technical support: When you buy IBM xSeries technology, include the support services you need — to help keep both your hardware and software working for you, day after day, at peak performance. It's your first step toward helping to protect your investment and sustain high levels of system availability. We offer service-level and response-time options to fit your business needs. And we'll help you get started with a core support package that includes:

  • Continuous system monitoring

    Exclusive electronic monitoring that helps speed up problem-solving with automated, early detection of potential problems and system errors.

  • Hardware maintenance

    World-class remote and on-site hardware problem determination and repair services.

  • Software technical support

    Unlimited help line calls for fast, accurate answers to your questions during installation and throughout ongoing operations.

For more information, refer to


 
Back topBack to top
 
Technical information

Specified operating environment

Physical specifications

  • Width: 250.00 mm (9.85 in.)
  • Depth: 275.00 mm (10.8 in.)
  • Height: 60.00 mm (2.36 in.)
  • Maximum weight: 4.5 kg (9.9 lbs.)

For installability and serviceability in non-IBM industry-standard racks, review the installation planning information for any product-specific installation requirements.

Operating environment

  • Temperature: 10° to 38° C (50° to 100° F)
  • Relative humidity: 20 to 80 (percent)
  • Wet bulb: 26° C (78.8° F) maximum
  • Voltage: 100-240 V ac, 50-60 Hz auto-ranging
  • Electrical power:
    • 0.58 amps at 100 V ac, .24 amps at 240 V ac
    • 0.120 KVA
  • Maximum sound power levels: 5.9 bels idle, 6.0 bels operating
  • Heat output: 58 watts (50 calories/hour)

Hardware requirements

The TS2230 Tape Drive comes with raven black covers, with either a serial-attached SCSI (SAS) or LVD Ultra160 SCSI interface. Similar to previous models, the TS2230 Tape Drive can attach or will attach to selected IBM System i™, IBM System p™, and IBM System x™ products, and non-IBM servers that support those interface specifications. A current list of supported open system configurations is available from the following Web site

A power cord option number, if applicable, should also be specified.

Cables: A SAS cable is required to attach a TS2230 LTO 3 Half-High SAS Tape Drive to a host SAS adapter. SAS/Mini-SAS cables provide attachment from HBA with SFF-8470 to the drive with SFF-8088. Mini-SAS/Mini-SAS cables provide attachment from HBA with SFF-8088 to the drive with SFF-8088. One SAS cable should be specified on the initial plant order.

The following cable options are available for SAS attachment:

  • 95P4711 — 2.0M SAS/Mini-SAS 1x Cable (from HBA with SFF-8470 to drive with SFF-8088)
  • 95P4712 — 5.5M SAS/Mini-SAS 1x Cable (from HBA with SFF-8470 to drive with SFF-8088)
  • 95P4713 — 2.0M Mini-SAS/Mini-SAS 1x Cable (from HBA with SFF-8088 to drive with SFF-8088)
  • 95P4714 — 5.5M Mini-SAS/Mini-SAS 1x Cable (from HBA with SFF-8088 to drive with SFF-8088)

Refer to the Special Features section of the TS2230 (3580) Tape Drive Sales Manual for detailed descriptions of these features.

Software requirements

The TS2230 Ultrium 3 Half-High SAS Tape Drive is supported on selected operating systems at the minimum levels indicated:

  • 32-bit Microsoft™ Windows™ 2003 (build 3790, or later).
  • Novell SUSE Linux™ Enterprise Server 10 (SLES 10) on Intel® 32-bit servers

For a current list of host software versions and release levels that support the TS2230, refer to the following Web site

    http://www-1.ibm.com/storage/tape/lto

    Select the model, then "Product Details," "LTO Compatibility," then "Interoperability," to view supported servers and operating systems for the product.

Tivoli® Storage Manager and other compatible software offerings provide storage and tape management software for the 3580 or TS2230 family of products. Supporting software and applications must be obtained separately from IBM, IBM Business Partners, or independent software vendors (ISVs). A list of compatible software is available from your IBM representative or at

IBM continues to work together with the ISVs to support the IBM LTO Ultrium Tape Drives or TS2230 family of products. Individual application vendors should be contacted for specific information and availability dates.

Compatibility: The IBM LTO Ultrium 3 Half-High Tape Drives can read and write IBM LTO Ultrium 2 data cartridges and read IBM LTO Ultrium 1 Data Cartridges.

Limitations: SAS cable lengths are limited to 6 meters (20 ft).

Although multiple systems may be attached to a tape drive, the systems cannot use the drive simultaneously.

While the compression technology can increase the amount of data stored on the media, the actual degree of compression achieved is highly sensitive to the characteristics of the data being compressed and may vary.

Planning information

Customer responsibilities: Physical planning is a customer responsibility. Detailed planning information is in the IBM System Storage TS2230 Tape Drive Setup, Operator, and Service Guide (GC27-2099). The TS2230 Tape Drive is designated as customer setup. You are responsible for obtaining the appropriate SAS adapters, cables, and interposers (if required) for system attachment. You are also responsible for ordering media. For optimum performance, you must obtain the latest level of firmware prior to installing the unit. You can download the latest level of firmware from the LTO Web site

You are responsible for downloading or obtaining from IBM, and installing designated machine code (microcode, basic input/output system code (called BIOS), utility programs, device drivers, and diagnostics delivered with an IBM machine) and other software updates in a timely manner from an IBM Internet Web site or from other electronic media, and following the instructions that IBM provides. You may request IBM to install machine code changes; however, you may be charged for that service.

Cable orders: A SAS cable is required to attach a TS2230 LTO 3 Half-High SAS Tape Drive to a host SAS adapter. SAS/Mini-SAS cables provide attachment from HBA with SFF-8470 to the drive with SFF-8088. Mini-SAS/Mini-SAS cables provide attachment from HBA SFF-8088 to the drive with SFF-8088. At least one SAS cable should be specified on the initial plant order.

The following cable options are available for SAS attachment:

  • 95P4711 — 2.0M SAS/Mini-SAS 1x Cable (from HBA with SFF-8470 to drive with SFF-8088)
  • 95P4712 — 5.5M SAS/Mini-SAS 1x Cable (from HBA with SFF-8470 to drive with SFF-8088)
  • 95P4713 — 2.0M Mini-SAS/Mini-SAS 1x Cable (from HBA with SFF-8088 to drive with SFF-8088)
  • 95P4714 — 5.5M Mini-SAS/Mini-SAS 1x Cable (from HBA with SFF-8088 to drive with SFF-8088)

Refer to the Specify or Special Features section of the 3580 Sales Manual for a detailed description of the cables available.

Installability: Installation time for the TS2230 Tape Drive is approximately 0.5 to 0.7 hours.

Packaging

                                                    Number of
Product        Shipment group                       boxes
 
3580           TS2230 with Tape Drive               1
               125V US/CAN power cord option
               One cleaning cartridge
               One data cartridge
               Documentation CD that includes:
                IBM System Storage TS2230 Tape Drive
                 Model H3S Tape Drive Setup, Operator,
                 and Service Guide
                IBM System Storage TS2230 Tape Drive
                 Quick Reference
                IBM System Storage TS2230 Statement
                 of Limited Warranty
                IBM Translated Safety Notices
               Documentation kit that includes:
                License Agreement
                CD pointer document
                Device Driver pointer document
                Compliance document

Supplies

For end users: The IBM LTO Ultrium 400 GB Data Cartridges and the IBM LTO Cleaning Cartridge, for use in the TS2230 Tape Drive, can be ordered as SEO part number 95P2020 or 23R7008 or from IBM through 888-IBM-MEDIA (426-6334) in the U.S. and Canada.

For information about IBM branded media, such as additional IBM LTO Ultrium data or cleaning cartridges, call 888-IBM-MEDIA (426-6334) in the U.S. or Canada or refer to the following Web site

Security, auditability, and control

This product uses the security and auditability features of the host hardware, host software, and application software.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities.
 
Back topBack to top
 

Terms and conditions

IBM Global Financing: Yes

To obtain copies of the IBM Statement of Limited Warranty, contact your reseller or IBM. In the United States, call 800-IBM-SERV (426-7378), or write to:

    Warranty Information
    P.O. Box 12195
    Research Triangle Park, NC 27709
    Attn: Dept JDJA/B203

Warranty period: Three years. IBM Ultrium 400 GB media is warranted separately.

Optional IBM features initially installed in an IBM machine carry the same warranty period as the machine. If installed after the initial machine installation, they carry the balance of the machine warranty or the optional feature warranty, whichever is greater.

Warranty service: If required, IBM provides exchange service for the machine. IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM Web site. You must follow the problem determination and resolution procedures that IBM specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability. Service levels are response time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations, additional charges may apply outside IBM's normal service area, contact your local IBM representative or your reseller for country and/or location specific information.

Exchange service: IBM will initiate shipment of a replacement machine to your location. You are responsible for its installation and verification of operation. You must pack the failed machine into the shipping container that contained the replacement machine and return the failed machine to IBM. Transportation charges, both ways, are paid by IBM. You may be charged for the replacement machine if IBM does not receive the failed machine within 15 days of your receipt of the replacement. Call IBM at 800-IBM-SERV (426-7378), to assist with problem isolation for hardware to determine if warranty service is required. Telephone support may be subject to additional charges, even during the limited warranty period.

Licensing: Programs included with this product are licensed under the terms and conditions of the License Agreements that are shipped with the system.

Maintenance services

ServicePac®, ServiceSuite™, ServiceElect, and ServiceElite: ServicePac, ServiceSuite, ServiceElect, and ServiceElite provide hardware warranty service upgrades, maintenance, and selected support services in one agreement.

Warranty service upgrade: During the warranty period, a warranty service upgrade provides an enhanced level of On-site Service for an additional charge. A warranty service upgrade must be purchased during the warranty period and is for a fixed term (duration). It is not refundable or transferable and may not be prorated. If required, IBM will provide the warranty service upgrade enhanced level of On-site Service acquired by the customer. Service levels are response time objectives and are not guaranteed.

IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM Web site. You must follow the problem determination and resolution procedures that IBM specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability.

On-site Service: IBM On-site Exchange (IOE) is provided. IBM will exchange the failing machine at your location and verify its operation. You must provide suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit and suitable for the purpose.

Refer to the Prices section for specific offerings.

Maintenance service: If required, IBM provides exchange service for the machine. IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM Web site. You must follow the problem determination and resolution procedures that IBM specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability. Service levels are response time objectives and are not guaranteed.

On-site Service: IBM On-site Exchange (IOE) is provided. IBM will exchange the failing machine at your location and verify its operation. You must provide suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit and suitable for the purpose.

Refer to the Prices section for specific offerings.

Maintenance Service (ICA)

Maintenance services are available for ICA legacy contracts.

Alternative service (warranty service upgrades)

Warranty service upgrade: During the warranty period, a warranty service upgrade provides an enhanced level of On-site Service for an additional charge. A warranty service upgrade must be purchased during the warranty period and is for a fixed term (duration). It is not refundable or transferable and may not be prorated. If required, IBM will provide the warranty service upgrade enhanced level of On-site Service service acquired by the customer. Service levels are response time objectives and are not guaranteed.

IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM Web site. You must follow the problem determination and resolution procedures that IBM specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability.

On-site Service: IBM On-site Exchange (IOE), IBM will exchange the failing machine at your location and verify its operation. You must provide suitable working area to allow disassembly and reassembly of the IBM Machine. The area must be clean, well lit and suitable for the purpose.

Refer to the Prices section for specific offerings.

Maintenance service: If required, IBM provides exchange service for the machine. IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM Web site. You must follow the problem determination and resolution procedures that IBM specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability. Service levels are response time objectives and are not guaranteed.

On-site Service: IBM On-site Exchange (IOE), IBM will exchange the failing machine at your location and verify its operation. You must provide suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit and suitable for the purpose.

Refer to the Prices section for specific offerings.

Non-IBM parts support

Warranty service: IBM is now shipping machines with selected non-IBM parts that contain an IBM field replaceable unit (FRU) part number label. These parts are to be serviced during the IBM machine warranty period. IBM is providing the service on these selected non-IBM parts as an accommodation to its customers, and normal warranty service procedures for the IBM machine apply.

Warranty service upgrades and maintenance services: Under certain conditions, IBM Integrated Technology Services repairs selected non-IBM parts at no additional charge for machines that are covered under warranty service upgrades or maintenance services.

IBM Service provides hardware problem determination on non-IBM parts (for example, adapter cards, PCMCIA cards, disk drives, memory) installed within IBM machines covered under warranty service upgrades or maintenance services and provides the labor to replace the failing parts at no additional charge.

If IBM has a Technical Service Agreement with the manufacturer of the failing part, or if the failing part is an accommodations part (a part with an IBM FRU label), IBM may also source and replace the failing part at no additional charge. For all other non-IBM parts, you are responsible for sourcing the parts. Installation labor is provided at no additional charge, if the machine is covered under a warranty service upgrade or a maintenance service.

IBM hourly service rate classification

One

Field-installable features: No

Model conversions: No

Machine installation: Customer setup. Customers are responsible for installation according to the instructions IBM provides with the machine.

Graduated program license charges apply: No

Licensed Machine Code: IBM machine code is licensed for use by a customer on the IBM machine for which it was provided by IBM under the terms and conditions of the IBM License Agreement for machine code, to enable the machine to function in accordance with its specifications, and only for the capacity authorized by IBM and acquired by the customer. You can obtain the agreement at

IBM may release changes to the machine code. IBM plans to make the machine code changes available for download from the IBM System Storage technical support Web site

You may also obtain updated code by contacting your IBM representative.

If the machine does not function as warranted and your problem can be resolved through your application of downloadable machine code, you are responsible for downloading and installing these designated machine code changes as IBM specifies. If you would prefer, you may request IBM to install downloadable machine code changes; however, you may be charged for that service.

Educational allowance: None
 
Back topBack to top
 

Prices

The prices provided in this announcement are suggested retail prices for the U.S. only and are provided for your information only. Dealer prices may vary, and prices may also vary by country. Prices are subject to change without notice. For additional information and current prices, contact your local IBM representative.

                                                   Field     Plant
                    Machine     Part     Purchase  install   install
Description         type model  number   price     only      only
 
TS2230 Tape Drive   3580 H3S    3580S3E  $3,645    N         Y
 LTO3 SAS with
 enclosure and
 power supply

There are no field MES removals for the 3580.

Note: The power cord options are used in the country listed and other countries. Refer to the specific listings below for specific country availability or contact your IBM representative.

The Single Entity Offerings (SEO)
                                                          IBM
                                                          list
Description                             SEO number        price
 
TS2230 Half-High LTO 3 SAS Tape         3580S3E           $3,645
 Drive with enclosure and power
 supply

ServicePacs for Warranty Upgrades and Maintenance

Hardware models announcing with this release will utilize existing U.S. ServicePacs.

Refer to the following IBM Web site for applicable US ServicePac information

For ServiceElect (ESA) maintenance service charges, contact IBM Global Services at 888-IBM-4343 (426-4343).

IBM Global Financing: IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

Financing solutions from IBM Global Financing can help you stretch your budget and affordably acquire the new product. But beyond the initial acquisition, our end-to-end approach to IT management can also help keep your technologies current, reduce costs, minimize risk, and preserve your ability to make flexible equipment decisions throughout the entire technology life cycle. For more financing information, visit


 
Back topBack to top
 
Order now

To order, contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

 Phone:      800-IBM-CALL (426-2255)
 Fax:        800-2IBM-FAX (242-6329)
 Internet:   callserv@ca.ibm.com
 Mail:       IBM Americas Call Centers
             Dept. Teleweb Customer Support, 9th floor
             105 Moatfield Drive
             North York, Ontario
             Canada M3B 3R1
 
 Reference:  YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

 
System Storage, System p, System i, System x, and ServiceSuite are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
BladeCenter, xSeries, eServer, Tivoli, and ServicePac are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Intel is a registered trademark of Intel Corporation.
 
Microsoft and Windows are trademarks of Microsoft Corporation.
 
Linux is a trademark of Linus Torvalds in the United States, other countries or both.
 
Other company, product, and service names may be trademarks or service marks of others.

Back to topBack to top
 

 
Printable version Printable version