IBM 7042 Hardware Management Consoles with Web-based interface perform resource management for IBM POWER6, POWER5, and POWER 5+ processor-based servers

IBM United States Hardware Announcement 107-280
May 22, 2007

 

 ENUS107280.PDF (121KB)

Table of contents   Document options  
TOC link At a glance TOC link Services
TOC link Overview TOC link Technical information
TOC link Key prerequisites TOC link IBM Electronic Services
TOC link Planned availability date TOC link Terms and conditions
TOC link Description TOC link Prices
TOC link Publications TOC link Order now
 
Printable version Printable version

(Corrected on July 2, 2007)

The Electronic Services section was replaced.

(Corrected on June 7, 2007)

Added HMC/Server Order Linkage Indicator feature to Prices section.
 

At a glance

The IBM Deskside Hardware Management Console (HMC) (7042-C06) and IBM Rack-mounted HMC (7042-CR4) are dedicated workstations for system and partition control of IBM POWER5, POWER5+, and POWER6 processor-based servers.

The HMC is designed to deliver:

  • New browser-based GUI
  • Full access control from both GUI and command line
  • Logical partitioning (LPAR) control
    • Creation and storage of system and partition profiles
    • Support for System Plans for automated deployment
    • Ability to display system and partition resources and status
    • Resource control for Capacity on Demand (CoD) offerings: Capacity Upgrade on Demand, On/Off CoD, Trial CoD, Reserve CoD, and Utility CoD
  • HMC install, backup, and restore via network interface
  • Remote sharing support for i5/OS system console sessions through the 5250 Console Proxy
  • Support for IBM System p server environments controlled by IBM Cluster Systems Management (CSM) V1.6, or later
  • Support for System Plans containing Virtual I/O Server configurations for System p server environments
  • Remote call-in through a renewable Machine Control Program Remote Support Agreement

For ordering, contact:

Your IBM representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: YE001).
 
Back topBack to top
 

Overview

The IBM Deskside HMC (7042-C06) and Rack-mounted HMC (7042-CR4) provide dedicated workstations designed to allow you to configure and manage partitions and Capacity on Demand on POWER5™, POWER5+™, and POWER6™ processor-based servers. The 7042 HMCs are designed to provide a new browser-based HTML user interface for both local and remote access. One HMC can manage multiple servers, and dual HMCs can provide redundant support by managing the same system. To help ensure consistent function for all 7042 HMC models, each HMC is shipped preloaded with the Hardware Management Console Licensed Machine Code Version 7 (#0962).

The Hardware Management Console Licensed Machine Code Version 7 may also be ordered via MES for 7310 HMCs for environments that may include POWER5, POWER5+, and POWER6 processor-based servers. Version 7 is not available for the 7315 HMCs.

The new user interface is designed with ease-of-use enhancements, including task navigation with more consistent task placement and categorization as well as the display of additional information in the main resource views. In addition, the HMC user interface provides powerful table functionality with filtering, sorting, and customization of views on a per-user basis.

An HMC is required to manage System p™ servers implementing temporary Capacity on Demand (CoD), including Trial CoD, On/Off CoD, and Reserve CoD. An HMC is recommended for use with all CoD offerings. The System p5™ 575, 590, and 595, and System i5™ 595 servers must be managed by an HMC.

For System p5 servers except the System p5 570, 575, 590, and 595, customers may either use the Integrated Virtualization Manager (IVM), part of the optional Advanced POWER™ Virtualization (APV), or an HMC to manage partitioning. The System p 570 and System p5 570 servers require an HMC to manage partitioning.

An HMC is required to manage a System i™ 595 server. An HMC is required for a System i 515, 525, 550, 570, or 595 server to implement more than one i5/OS™ partition, an AIX 5L™ operating system partition, or a Linux™ operating system partition directly controlling its I/O. An HMC is also required for systems using CoD for processor or memory activation. System i models do not support IVM with i5/OS V5R4.

The HMC offers serviceability tools for the systems it controls. The HMC is connected to a dedicated port on the service processor of the system via an Ethernet connection. The Ethernet connections from HMC to System p5 575 and 590, and System i5 595 must be via private LAN with the HMC configured as a DHCP server, whereas other System p or System i5 systems can be either on a private or public LAN. LAN tools, such as call-home and error log notification, are available through a modem or the Internet (SSL supported for call-home via HTTPS) for determining problems and providing service support.

Multiple POWER5, POWER5+, or POWER6 processor-based servers can be managed by one HMC, either physically attached to the server or logically attached over a LAN.
 
Back topBack to top
 

Key prerequisites

A POWER5, POWER5+, or POWER6 server that supports an HMC
 
Back topBack to top
 

Planned availability date

June 8, 2007
 
Back topBack to top
 

Description

The Model 7042-C06 has the following standard hardware

. attributes:

  • Dual-Core Intel® Xeon 3050, 2 MB cache, 2.13 GHz processor, 1066 MHz front-side bus
  • 1 GB of system memory
  • 80 GB HDD
  • DVD-RAM for backup
  • DVD-RAM media: 4.7 GB single-sided DVD-RAM, type 2 media
  • Modem

    The number of available PCI slots in the configuration and the availability of a homologated internal modem for the ship-to country determine whether an internal modem is shipped. If an internal modem is not shipped, an external modem is shipped if there is an homologated modem available for the ship-to country.

  • Two integrated serial ports
  • One graphics port
  • One integrated 10/100/1000 Mbps Ethernet port
  • Six USB ports, two front and four rear
  • Three 32-bit PCI slots
  • Integrated diskette drive

The Model 7042-CR4 has the following standard hardware attributes:

    .

  • Dual-Core Intel Xeon 5130, 4 MB Cache, 2.00 GHz, 1333 MHz front-side bus
  • 1 GB of system memory
  • 80 GB HDD
  • 12.7 mm DVD-RAM for backup
  • DVD-RAM media: 4.7 GB single-sided DVD-RAM, type 2 media
  • External modem
  • One integrated serial port
  • Two video ports
  • Two integrated dual 10/100/1000 Mbps Ethernet ports
  • Four USB ports, two front and two rear
  • 1 PCI-x with 133 MHz riser
  • Optional external USB diskette drive

The HMC Licensed Machine Code Version 7 provides:

  • New browser-based GUI
    • Simplified operations
    • Redesigned panels
  • Management for POWER5, POWER5+, and POWER6 processor-based servers
  • Certificate-based SSL security for encrypted communications
  • User profiles task to enable for specific users

The following Web sites provide access to support, installation instructions, and education, as well as the latest information on new function available on your HMC.

For HMC support, including installation instructions, HMC Recovery Images, DVD, and CD ordering, visit

Resource Link™ Web site (education materials)

For assistance in planning for logical partitions that can be utilized by either the HMC or IVM, visit the System Planning Tool Web site

Accessibility by people with disabilities

A U.S. Section 508 Voluntary Product Accessibility Template containing details on accessibility compliance can be requested at

Section 508 of the U.S. Rehabilitation Act

The IBM 7042-C06 Deskside Hardware Management Console is capable as of June 8, 2007, when used in accordance with IBM's associated documentation, of minimally satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided the user attaches another system that contains the assistive technology necessary to interact through a command-line interface.

Business Partner information

If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld ID and password are required (use IBM ID).

BP Attachment for Announcement Letter 107-280

Trademarks

 
POWER5, POWER5+, POWER6, System p, System p5, System i5, POWER, System i, AIX 5L, i5/OS, and Resource Link are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
TotalStorage is a registered trademark of International Business Machines Corporation in the United States or other countries or both.
 
Intel is a registered trademark of Intel Corporation.
 
Linux is a trademark of Linus Torvalds in the United States, other countries or both.
 
Other company, product, and service names may be trademarks or service marks of others.

 
Back topBack to top
 
Publications

The following publication is available from the HMC User Interface:

Title                                       Order number
 
Operations Guide for the Hardware           SA76-0085
 Management Console

The following publications are shipped with the 7042-C06 and 7042-CR4. Additional copies are available.

Title                                       Order number
 
IBM Systems Safety Notices                  G229-9054
Installation and Configuration Guide        SA76-0084
 for the Hardware Management Console
System p(TM) Statement of Limited Warranty  SA76-0125
IBM License Agreement for Machine Code      Z125-5468
Introducing Improved Information Deliver    SA76-0105
 for IBM System p Hardware
Verify FW Level Notification                GI11-4284
Translated Customer Letter                  SA76-0119

The following publications are available from

Title                                       Order number
 
Logical Partitioning Guide                  SA76-0098
Installation and Configuration Guide for    SA76-0084
 the Hardware Management Console
Operations Guide for the Hardware           SA76-0085
 Management Console and Managed Systems
System p Statement of Limited Warranty      SA76-0125
IBM License Agreement for Machine Code      Z125-5468
Service Request Numbers                     SA76-0097
System Reference Codes Vol. 1               SA76-0089
System Reference Codes Vol. 2               SA76-0109
System Reference Codes Vol. 3               SA76-0110
Progress Codes                              SA76-0093
Service Guide for Deskside and              SA76-0120
 Rack-Mounted Consoles

Additional documentation is available through the IBM Systems Information Center. With the IBM Systems Information Center, users can use a single information center to access product documentation for IBM Systems hardware, operating systems, and server software. Through a consistent framework, users can efficiently find information and personalize their access to that information. The IBM Systems Information Center is at


 
Back topBack to top
 
Services

Global Technology Services

IBM services include business consulting, outsourcing, hosting services, applications, and other technology management.

These services help you learn about, plan, install, manage, or optimize your IT infrastructure to be an On Demand Business. They can help you integrate your high-speed networks, storage systems, application servers, wireless protocols, and an array of platforms, middleware, and communications software for IBM and many non-IBM offerings. IBM is your one-stop shop for IT support needs.

For details on available services, contact your IBM representative or visit

For details on available IBM Business Continuity and Recovery Services, contact your IBM representative or visit

For details on education offerings related to specific products, visit

Select your country, and then select the product as the category.
 
Back topBack to top
 

Technical information

Physical specifications

7042-C06

  • Height: 438 mm (17.25 in)
  • Width: 216 mm (8.5 in)
  • Depth: 540 mm (21.25 in)
  • Weight: 16.3 kg (36 lb)

7042-CR4

  • Height: 43 mm (1.7 in)
  • Width: 440 mm (17.3 in)
  • Depth: 711.4 mm (28.0 in)
  • Weight: 15.6 kg (34.5 lb)

Operating environment

7042-C06

  • Temperature:
    • System on: 10° to 35°C (50° to 95°F)
    • System off: 0° to 50°C (32° to 140°F)
  • Relative humidity: 8% to 80%
  • Acoustical noise emissions:
    • Sound power: idling: 5.0 bels
    • Sound power, operating: 5.3 bels
  • Sound power: 5.3 bels (maximum)
  • Maximum altitude: 2,133 m (7,000 ft)

7042-CR4

  • Temperature:
    • System on: 10° to 35°C (50° to 95°F)
    • System off: 10° to 43°C (50° to 109.4°F)
  • Relative humidity: 8% to 80%
  • Sound power: 6.3 bels (maximum)
  • Maximum altitude: 2,133 m (7,000 ft)

Power requirements

7042-C06

  • Operating voltage: Sine-wave input (50 or 60 Hz) required; input voltage and frequency ranges automatically selected
    • Low range: 100 to 127 V ac
    • High range: 200 to 240 V ac
  • Power source loading: 0.55 kVA (maximum)
  • Thermal output:
    • 630 Btu/hr (185 watts) (minimum)
    • 1784 Btu/hr (523 watts) (maximum)

7042-CR4

  • Operating voltage: Input voltage and frequency ranges automatically selected
    • Low range: 100 to 127 V ac
    • High range: 200 to 240 V ac
  • Power source loading: 0.50 kVA (maximum)
  • Thermal output:
    • 648 Btu/hr (190 watts) (minimum)
    • 1706 Btu/hr (500 watts) (maximum)

EMC Conformance Classification: This equipment is subject to FCC rules, and it shall comply with the appropriate FCC rules before final delivery to the buyer or centers of distribution.

  • U.S. — FCC CFR47 Part 15 Class A
  • Europe — CISPR 22 Class A; "CE" Mark of Conformity
  • Japan — VCCI — Class A
  • Korea — Korean Requirement Class A
  • Taiwan — Class A
  • Canada — ICES-003, Issue 4, Class A
  • China — GB 9254, Class A
  • Australia and New Zealand — AS/NZS CISPR22:2002

Product Safety/Country Testing/Certification

  • U.S.: UL
  • Canada: CNL (CSA or cUL)
  • Germany/Europe: GS Mark (TUV)
  • Argentina: S-Mark
  • Mexico: NOM
  • China: CCC
  • Russia: GOST
  • CE Mark: IEC 60950-1 (CB Report)

Equipment approvals and safety

  • Japan VCCI, Class A
  • Australia/New Zealand AS/NZS CISPR 22:2002, Class A
  • CB Certificate and CB Test Report (IEC 60950-1)
  • China CCEE (GB4943-1995)
  • Taiwan BSMI CNS13438, Class A
  • Russia/GOST ME01, IEC-60950-1
  • IEC-60950-1 (CB Certificate and CB Test Report)
  • CE Mark (EN55022 Class B, EN60950, and EN55024)
  • CISPR 22, Class A
  • TUV-GS (EN60950-1/IEC60950-1/ZH-618)
  • FCC — Part 15 of the FCC Rules (Class A)
  • Canada ICES-003, issue 4, Class A
  • UL/IEC 60950-1 (11)
  • CAN C22.2 No. 60950-1-03
  • NOM-019 (11)

Hardware requirements

  • The 7042 HMCs are designed to support environments including POWER5™, POWER5+™, and POWER6™ processor-based servers. POWER5 and POWER5+ servers must have firmware SF240, or later, installed before being managed by a 7042 HMC or 7310 HMC with feature number 0962 installed.
  • The 7042-CR4 mounts in a 19-inch system rack. The IBM 7014-T00, -T42, and -S25 racks are recommended for System p servers. For System i5™ server configurations (MT 9405/9406), feature numbers 0551, 0553, and 0555 represent the same racks as the 7014-T00, -T42, and -S25, respectively.
  • To help ensure proper air flow for cooling, the 7042-CR4 requires a rack with a perforated door, such as the IBM 7014-T00, -T42, or -S25 (System i5 #0551, #0553, or #0555 ). The front door must be removed if the 7042-CR4 is mounted in a rack where the door panel is of solid construction.
  • Each HMC must have access to a graphics display, a keyboard, and a mouse. In addition to the displays offered as features of the HMC, the IBM 7316-TF3 rack-mounted display and associated KVM switch is supported for the 7042-CR4. The 7316 display is recommended for situations where space is constrained and should be used with a travel keyboard and mouse. USB keyboards and mouse that are feature numbers of the HMC are too large to fit in the drawer with the 7316-TF3.
  • A logical connection between the HMC and each active partition on the POWER5 server via a network is recommended. It is required for servers operating in dynamic LPAR mode. The 7042-C06 Deskside HMC has one physical Ethernet port. The 7042-CR4 Rack-mounted HMC has two physical Ethernet ports. The IBM 2-Port 10/100/1000 Base-TX Ethernet PCI-X Adapter (#5706) should be ordered to provide additional physical Ethernet connections. Each server partition will have a physical connection to the network, and the HMC will be logically connected to each partition via its connection to the network. This connection is used to:
    • Provide additional systems management, such as remote sharing support for i5/OS™ system console sessions
    • Collect and pass hardware service events to the HMC for automatic notification of error conditions to IBM
    • Collect the total system inventory

      Using the System Plan task, inventory and partition profile attributes can also be collected and viewed via the System Plan Viewer, providing a full system report.

  • One Ethernet connection is required for each server controlled by the console. Either a serial port for modem attachment or an Ethernet connection is required if the Service Agent call-home function is implemented.
  • Information regarding HMC control of clustered servers under the control of CSM for AIX 5L™ and CSM for Linux™ on POWER™ software can be found in the IBM System Cluster 1600 Facts and Features Report available at

  • Information regarding supported Linux distributions on System p and System i™ servers is available at

  • If redundant HMC function is desired, the servers can be attached to two separate HMCs to address availability requirements. Environments may include 7310-C03, -C04, -C05, -C06 -CR2, -CR3, and -CR4, as well as 7042-C06 and -CR4 HMCs. All HMCs must have the same level of Hardware Management Console Licensed Machine Code Version 7 (#0962) to manage POWER6 processor-based servers or an environment with a mixture of POWER5, POWER5+, and POWER6 processor-based servers.
  • Higher availability configurations may require the use of an Ethernet hub. An Ethernet hub will provide a physical connection from the HMC to each server rather than a logical Ethernet connection over a LAN.

Software requirements

The following Web browsers have been tested for connection support with the HMC LMC V7:

  • Microsoft™ Internet Explorer 8.0, or later
  • Firefox 1.5.0.6, or later

Limitations

  • The HMC is a dedicated-function device used only for the control and service functions of the POWER5, POWER5+, and POWER6 processor-based servers it manages. It is not available for use as a general purpose computing resource.
  • Each console must be configured with a graphics display, a keyboard, and a mouse. Various native language keyboards are planned to be available for the console.

The IBM Network Manager Code is not available on the Hardware Management Console Licensed Machine Code, Version 7 (#0962), and it is not supported on the POWER6 processor-based servers for Infiniband Switches. Previous levels of the Hardware Management Console Licensed Machine Code Version 4, Version 5, and Version 6 (#0961) continue support of the IBM Network Manager Code for POWER5 processor-based servers for Infiniband Switches. Version 7 (#0962) users must use third-party switch management code to support their Infiniband Switches.

The documents that IBM makes available to support installation and operation of the HMC are available in the supported languages at the time of announce. The HMC menus and display information will be available only in English at the time of announce. Until the translated HMC machine code is available for download or orderable on CD in the language ordered, IBM will make the following services available at no additional charge to clients who order an HMC with a Language Specify code other than English. This limited time offer is intended to support clients that lack the administrative skills to use the English language screens to set up their systems without the translated machine code for the HMC menus and display information and will not extend past the date those translations for download or on CD are made available by IBM.

  • Contact the IBM Hardware Support Center (using the method you would normally use to obtain support for your hardware), and ask for Hardware Support. Be sure to have your HMC machine type and serial number available. Indicate that you have problems with installing the HMC using the English screens.
  • An IBM SSR may be dispatched to your site and perform the following tasks (estimated total duration: 3 hours)
    1. Install the HMC.
    2. Configure the HMC.
    3. Ensure the HMC is operational.
  • The HMC and attached servers will not be accessible to you while the SSR is working.
  • After installation, you can contact your IBM Software Support Center for remote assistance with any English-language messages displayed on the HMC. If an onsite visit is required to further interpret the English language text on the HMC screen, IBM may dispatch an IBM SSR to assist on site.

IBM plans to offer translated menus and control information in the following HMC Specify Languages beginning third quarter 2007:

  • Brazilian Portuguese
  • Catalan
  • Czech Republic
  • Dutch
  • English
  • French
  • German
  • Hungarian
  • Italian
  • Japanese
  • Korean
  • Polish
  • Portuguese
  • Russian
  • Simplified Chinese
  • Slovakian
  • Spanish
  • Traditional Chinese

All statements regarding IBM's plans, directions, and intent are subject to change or withdrawal without notice. Any reliance on these statements of general direction is at the relying party's sole risk and will not create liability or obligation for IBM.

HMC Machine Code is available for download at

Planning information

Cable orders: One Ethernet cable is required to attach the HMC to the system CPC. This cable can be customer-supplied or purchased from IBM.

Security, auditability, and control

This product uses the security and auditability features of the server operating system. Use of these facilities is optional. For servers with the i5/OS operating system, the security measures supplied by i5/OS are designed to reduce the risk of users changing or destroying data resources, but do not prevent it. The i5/OS security features include the use of passwords, a security option to limit a user to only the functions provided by customer-designed menus, and a security option to limit read/write access for files, libraries, and folders during normal operations. To achieve increased security, the i5/OS controls should be combined with physical security, division of duties, and other appropriate measures.

This product uses the security and auditability features of the AIX 5L for POWER V5.2 or V5.3 operating system on an AIX® partition that the HMC controls.

The HMC network connection to the partitions is based on a component of IBM's Reliable, Scalable Cluster Technology (RSCT) called Resource Monitoring and Control (RMC). The only operations permitted through this connection are hardware error event collection and hardware inventory data collection, dynamic LPAR resource movement coordination for AIX and Linux partitions, and partition shutdown and reboot for AIX and Linux partitions.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities.
 
Back topBack to top
 

IBM Electronic Services

Electronic Service Agent and the IBM Electronic Services Web portal comprise the IBM Electronic Services solution — dedicated to providing fast, exceptional support to IBM eServer customers. IBM Electronic Service Agent is a no-charge tool that proactively monitors and reports hardware events, such as system errors, performance issues and inventory. Electronic Service Agent can help you stay focused on your company's strategic business initiatives, save time, and spend less effort managing day-to-day IT maintenance issues. Servers enabled with this tool can be monitored remotely around the clock by IBM Support — all at no additional cost to you!

Now integrated with the HMC and AIX 5.3 TL6, Electronic Service Agent is designed to automatically and electronically report system failures and utilization issues to IBM, which can result in faster problem resolution and increased availability. System configuration and inventory information collected by Electronic Service Agent also can be viewed on the secure Electronic Services web portal, and used to improve problem determination and resolution by you and the IBM support team. As part of an increased focus to provide even better service to IBM customers, Electronic Service Agent tool configuration and activation comes standard with your System p 9117-MMA. Your IBM Systems Support representative will configure Service Agent at system installation time. In support of this effort, a new security whitepaper has been published, which describes data that is exchanged between the HMC and the IBM Service Delivery Center (SDC) and the methods and protocols for this exchange.

To read the whitepaper and prepare for Electronic Service Agent installation, go to the "Reference Guide" section of

The Electronic Services web portal is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. This Web portal enables you to gain easier access to IBM resources for assistance in resolving technical problems. The newly improved My Systems and Premium Search functions make it even easier for Electronic Service Agent-enabled customers to track system inventory and find pertinent fixes.

Benefits

Increased uptime: Electronic Service Agent is designed to enhance the Warranty or Maintenance Agreement by providing faster hardware error reporting and uploading system information to IBM Support. This can translate to less wasted time monitoring the symptoms, diagnosing the error, and manually calling IBM Support to open a problem record. 24x7 monitoring and reporting means no more dependence on human intervention or off-hours customer personnel when errors are encountered in the middle of the night.

Security

Electronic Service Agent is secure — monitoring, reporting, and storing the data at IBM. Electronic Service Agent securely transmits either via the Internet (HTTPS) or modem, and can be configured to communicate securely through gateways to provide customers a single point of exit from their site. Communication is one way — IBM cannot call into a customer system. System inventory information is stored in a secure database which is protected behind IBM firewalls. It is treated as confidential information, viewable only by the customer and IBM. Customers' business applications or business data is never transmitted to IBM.

More accurate reporting

Since system information and error logs are automatically uploaded to the IBM Support center in conjunction with the service request, customers aren't required to find and send system information, decreasing the risk of misreported or misdiagnosed errors. Once inside IBM, problem error data is run through a data knowledge management system and knowledge articles are appended to the problem record.

Customized support

Using the IBM ID entered during activation, customers can view system and support information in the My Systems and "Premium Search" sections of the Electronic Services Web site at

My Systems provides formatted reports of hardware and software that is installed using information collected from the systems by IBM Electronic Service Agent. Reports are available for any system associated with the customer's IBM ID. Premium Search combines the function of search and the value of Electronic Service Agent information to provide advanced searching of the technical support knowledgebase. Using Premium Search and the Service Agent information that has been collected from your system, customers are able to see search results that apply specifically to their systems.

For more information on how to utilize the power of IBM Electronic Services, contact your IBM Systems Services representative or visit the Web site at


 
Back topBack to top
 
Terms and conditions

Volume orders: Contact your IBM representative.

IBM Global Financing: Yes

Warranty period: One year

Warranty service: If required, IBM provides repair or exchange service depending on the types of warranty service specified for the machine. IBM will attempt to resolve your problem over the telephone, or electronically via an IBM Web site. You must follow the problem determination and resolution procedures that IBM specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability. If applicable to your product, parts considered Customer Replaceable Units (CRUs) will be provided as part of the machine's standard warranty service.

Service levels are response time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations. Additional charges may apply outside IBM's normal service area. Contact your local IBM representative or your reseller for country- and location-specific information. This product is covered by the following types of service.

Customer replaceable unit service and On-site for other selected parts

Customer replaceable unit (CRU) service

IBM provides replacement CRUs to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM upon your request. CRUs are designated as being either a Tier 1 or a Tier 2 CRU.

  • Tier 1 CRU: Installation of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation.
  • Tier 2 CRU: You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge.

Based upon availability, CRUs will be shipped for next-business-day delivery. IBM specifies, in the materials shipped with a replacement CRU, whether a defective CRU must be returned to IBM. When return is required, return instructions and a container are shipped with the replacement CRU. You may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement.

The following parts have been designated as Tier 1 CRU parts:

7042-C06

  • AC power cord
  • Battery
  • Covers, front and side
  • Disk drive
  • Display
  • DVD drive cable
  • DVD drive
  • External cables
  • Floppy drive
  • Floppy drive cable
  • Heat/Fan sink
  • Keyboard
  • DIMM
  • Modem
  • System bezel
  • System labels
  • Mouse
  • PCI adapters
  • Tape, diagnostics, and firmware media
  • USB cable

7042-CR4

  • AC power cord
  • PCI adapters
  • DASD
  • DASD blank filler
  • Chassis top cover assembly
  • System bezel
  • System labels
  • Battery
  • DVD RAM/ROM
  • Displays
  • DVD drive cable
  • External cables
  • Tape, diagnostics, and firmware media
  • Floppy drive
  • Floppy drive cable
  • Heat/Fan sink
  • Keyboard
  • DIMM
  • Modem
  • Mouse
  • Mounting rails

On-site service

IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well-lit, and suitable for the purpose.

  • 9 hours per day, Monday through Friday, excluding holidays, next-business-day response

Non-IBM parts support

IBM is now shipping machines with selected non-IBM parts that contain an IBM field replaceable unit (FRU) part number label. These parts are to be serviced during the IBM machine warranty period. IBM is covering the service on these selected non-IBM parts as an accommodation to their customers, and normal warranty service procedures for the IBM machine apply.

Warranty service upgrades and maintenance service options

Warranty service upgrades

During the warranty period, warranty service upgrades provide an enhanced level of On-site Service for an additional charge. A warranty service upgrade must be purchased during the warranty period and is for a fixed term (duration). It is not refundable or transferable and may not be prorated. If required, IBM will provide the warranty service upgrade enhanced level of On-site Service acquired by the customer. Service levels are response time objectives and are not guaranteed.

IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM Web site. You must follow the problem determination and resolution procedures that IBM specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability.

On-site service

IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well-lit, and suitable for the purpose. The following service selections are available as warranty upgrades for your machine.

  • 9 hours per day, Monday through Friday, excluding holidays, 4-hour average, same-business-day response
  • 24 hours per day, 7 days a week, 4-hour average response
  • 24 hours per day, 7 days a week, 2-hour average response

CRUs may be provided as part of the machine's standard warranty CRU Service except that you may install a CRU yourself or request IBM installation, at no additional charge, under one of the On-site service levels specified. For additional information on the CRU service, see warranty information.

Maintenance services: If required, IBM provides repair or exchange service depending on the types of maintenance service specified for the machine. IBM will attempt to resolve your problem over the telephone or electronically, via an IBM Web site. You must follow the problem determination and resolution procedures that IBM specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability. Service levels are response time objectives and are not guaranteed. The specified level of maintenance service may not be available in all worldwide locations. Additional charges may apply outside IBM's normal service area. Contact your local IBM representative or your reseller for country- and location-specific information. The following service selections are available as maintenance options for your machine type.

On-site service

IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well-lit, and suitable for the purpose.

  • 9 hours per day, Monday through Friday, excluding holidays, next-business-day response
  • 9 hours per day, Monday through Friday, excluding holidays, 4-hour average response
  • 24 hours per day, 7 days a week, 4-hour average response
  • 24 hours per day, 7 days a week, 2-hour average response

Customer replaceable unit service: If your problem can be resolved with a CRU (for example, keyboard, mouse, speaker, memory, or hard disk drive), and depending upon the maintenance service offerings in your geography, IBM will ship the CRU to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM upon your request.

Based upon availability, CRUs will be shipped for next-business-day delivery. IBM specifies, in the materials shipped with a replacement CRU, whether a defective CRU must be returned to IBM. When return is required, return instructions and a container are shipped with the replacement CRU. You may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement.

CRUs may be provided as part of the machine's standard maintenance service except that you may install a CRU yourself or request IBM installation, at no additional charge, under any of the On-site service levels specified.

Non-IBM parts support

Under certain conditions, IBM repairs selected non-IBM parts at no additional charge for machines that are covered under warranty service upgrades or maintenance services.

IBM Service provides hardware problem determination on non-IBM parts (for example, adapter cards, PCMCIA cards, disk drives, memory) installed within IBM machines covered under warranty service upgrades or maintenance services and provides the labor to replace the failing parts at no additional charge.

If IBM has a Technical Service Agreement with the manufacturer of the failing part, or if the failing part is an accommodations part (a part with an IBM FRU label), IBM may also source and replace the failing part at no additional charge. For all other non-IBM parts, customers are responsible for sourcing the parts. Installation labor is provided at no additional charge, if the machine is covered under a warranty service upgrade or a maintenance service.

Usage plan machine: No

IBM hourly service rate classification: Two

When a type of service involves the exchange of a machine part, the replacement may not be new, but will be in good working order.

Field-installable features: Yes

Model conversions: No

Machine installation: Customer setup. Customers are responsible for installation according to the instructions IBM provides with the machine.

Graduated program license charges apply: No

Licensed machine code: IBM machine code is licensed for use by a customer on the IBM machine for which it was provided by IBM under the terms and conditions of the IBM License Agreement for Machine Code, to enable the machine to function in accordance with its specifications, and only for the capacity authorized by IBM and for which the customer has acquired. You can obtain the agreement by contacting your IBM representative or at

IBM may release changes to the machine code. IBM plans to make the machine code changes available for download from the IBM System p technical support Web site or by contacting your IBM representative

If the machine does not function as warranted and your problem can be resolved through your application of downloadable machine code, you are responsible for downloading and installing these designated machine code changes as IBM specifies. If you would prefer, you may request that IBM install downloadable machine code changes; however, you may be charged for that service.

Educational allowance: A reduced charge is available to qualified education customers. The educational allowance may not be added to any other discount or allowance.

The educational allowance is 15% for the products in this announcement.
 
Back topBack to top
 

Prices

For current prices, contact us at 1-888-Shop-IBM, or visit

The following are newly announced features on the specific models of the IBM 7042 machine type:

                                                     Initial/
                                                     MES/
                                     Model  Feature  Both/        RP
Description                          number number   Support  CSU MES
 
IBM 7042-C06                         C06                      Yes
IBM 7042-CR4                         CR4                      Yes
IBM Express Seller                   C06    0050     Initial  N/A No
 Indicator                           CR4             Initial  N/A No
Integrate with DR550 --              CR4    0706     Initial  N/A No
 IBM TotalStorage®
 Retention Solution
 (single node)
Integrate with DR550 -- IBM          CR4     0707     Initial  N/A No
 TotalStorage Retention
 Solution (dual node)
Hardware Management Console          C06     0962     Initial  N/A No
 Licensed Machine Code v7            CR4              Initial  N/A No
Assembled in USA                     C06     0983     Initial  N/A No
                                     CR4              Initial  N/A No
External USB 1.44 MB Diskette Drive  CR4     2591     Both     Yes No
 

 
Note: These features are subject to an $8.00 electronic
waste recycling fee (15-inch to 34-inch video device.)

 
IBM T120 Flat Panel Monitor          C06     3643     Both     Yes No
                                     CR4              Both     Yes No
IBM T119 Flat Panel Monitor          C06     3644     Both     Yes No
                                     CR4              Both     Yes No
IBM T117 Flat Panel Monitor          C06     3645     Both     Yes No
                                     CR4              Both     Yes No
6-Foot Extender Cable for Displays   C06     4242     Both     Yes No
 (15-pin D-shell to 15-pin D-shell)  CR4              Both     Yes No
                                     C06     4256     Both     Yes No
Extender Cable -- USB Keyboards, 2M  CR4              Both     Yes No
 

One and only one rack indicator feature is required on all orders (#4650 to #4666).

 
Rack Indicator- Not Factory          CR4     4650     Initial  N/A No
 Integrated
Rack Indicator, Rack #1              CR4     4651     Initial  N/A No
Rack Indicator, Rack #2              CR4     4652     Initial  N/A No
Rack Indicator, Rack #3              CR4     4653     Initial  N/A No
Rack Indicator, Rack #4              CR4     4654     Initial  N/A No
Rack Indicator, Rack #5              CR4     4655     Initial  N/A No
Rack Indicator, Rack #6              CR4     4656     Initial  N/A No
Rack Indicator, Rack #7              CR4     4657     Initial  N/A No
Rack Indicator, Rack #8              CR4     4658     Initial  N/A No
Rack Indicator, Rack #9              CR4     4659     Initial  N/A No
Rack Indicator, Rack #10             CR4     4660     Initial  N/A No
Rack Indicator, Rack #11             CR4     4661     Initial  N/A No
Rack Indicator, Rack #12             CR4     4662     Initial  N/A No
Rack Indicator, Rack #13             CR4     4663     Initial  N/A No
Rack Indicator, Rack #14             CR4     4664     Initial  N/A No
Rack Indicator, Rack #15             CR4     4665     Initial  N/A No
Rack Indicator, Rack #16             CR4     4666     Initial  N/A No
HMC CR4 Redundant Power Supply,      CR4     4767     Both     Yes No
 670 W
Custom Service Specify               C06     5001     Initial  N/A No
                                     CR4              Initial  N/A No
IBM 2-Port 10/100/1000 Base-TX       C06     5706     Both     Yes No
 Ethernet PCI-X Adapter              CR4              Both     Yes No
Full Width Quiet Touch Keyboard --
USB, US English, #103P               C06     5951     Both     Yes No
                                     CR4              Both     Yes No
USB, French, #189                    C06     5952     Both     Yes No
                                     CR4              Both     Yes No
USB, Italian, #142                   C06     5953     Both     Yes No
                                     CR4              Both     Yes No
USB, German/Austrian, #129           C06     5954     Both     Yes No
                                     CR4              Both     Yes No
USB, UK English, #166P               C06     5955     Both     Yes No
                                     CR4              Both     Yes No
USB, Spanish, #172                   C06     5956     Both     Yes No
                                     CR4              Both     Yes No
USB, Japanese, #194                  C06     5957     Both     Yes No
                                     CR4              Both     Yes No
USB, Brazilian Portuguese, #275      C06     5958     Both     Yes No
                                     CR4              Both     Yes No
USB, Hungarian, #208                 C06     5959     Both     Yes No
                                     CR4              Both     Yes No
USB, Korean, #413                    C06     5960     Both     Yes No
                                     CR4              Both     Yes No
USB, Chinese, #467                   C06     5961     Both     Yes No
 
                                     CR4              Both     Yes No
USB, French Canadian, #445           C06     5962     Both     Yes No
                                     CR4              Both     Yes No
USB, Canadian French, #058           C06     5963     Both     Yes No
                                     CR4              Both     Yes No
Belgian/UK, #120                     C06     5964     Both     Yes No
                                     CR4              Both     Yes No
Swedish/Finnish, #153                C06     5965     Both     Yes No
                                     CR4              Both     Yes No
Danish, #159                         C06     5966     Both     Yes No
                                     CR4              Both     Yes No
Bulgarian, #442                      C06     5967     Both     Yes No
                                     CR4              Both     Yes No
Swiss/French/German, #150            C06     5968     Both     Yes No
                                     CR4              Both     Yes No
Norwegian,#155                       C06     5969     Both     Yes No
                                     CR4              Both     Yes No
Dutch, #143                          C06     5970     Both     Yes No
                                     CR4              Both     Yes No
Portuguese, #163                     C06     5971     Both     Yes No
                                     CR4              Both     Yes No
Greek, #319                          C06     5972     Both     Yes No
                                     CR4              Both     Yes No
Hebrew, #212                         C06     5973     Both     Yes No
                                     CR4              Both     Yes No
Polish, #214                         C06     5974     Both     Yes No
                                     CR4              Both     Yes No
Slovakian, #245                      C06     5975     Both     Yes No
                                     CR4              Both     Yes No
Czech, #243                          C06     5976     Both     Yes No
                                     CR4              Both     Yes No
Turkish, #179                        C06     5977     Both     Yes No
                                     CR4              Both     Yes No
LA Spanish, #171                     C06     5978     Both     Yes No
                                     CR4              Both     Yes No
Arabic, #253                         C06     5979     Both     Yes No
                                     CR4              Both     Yes No
Thai, #191                           C06     5980     Both     Yes No
                                     CR4              Both     Yes No
Russian, #443                        C06     5981     Both     Yes No
                                     CR4              Both     Yes No
Slovenian, #234                      C06     5982     Both     Yes No
                                     CR4              Both     Yes No
US English Euro, #103P               C06     5983     Both     Yes No
                                     CR4              Both     Yes No
Power Cable -- Drawer to             CR4     6458     Both     Yes No
 IBM PDU, 14-foot, 250V/10A
Power Cord (14-foot), Drawer To      CR4     6460     Both     Yes No
 OEM PDU (125V, 15A), Plug Type #4
Power Cord (14-foot), Drawer to      CR4     6469     Both     Yes No
 OEM PDU, (250V, 15A), United States,
 Plug Type #5
Power Cord (6-foot), To Wall         C06     6470     Both     Yes No
 (125V, 15A), Plug Type #4           CR4              Both     Yes No
Power Cord (9-foot), To Wall/OEM     C06     6471     Both     Yes No
 PDU, (125V, 15A), Plug Type #70     CR4              Both     Yes No
Power Cord (9-foot), To Wall/OEM     C06     6472     Both     Yes No
 PDU, (250V, 16A), Plug Type #18     CR4              Both     Yes No
Power Cord (9-foot), To Wall/OEM     C06     6473     Both     Yes No
 PDU, (250V, 10A), Plug Type 19      CR4              Both     Yes No
Power Cord (9-foot), To Wall/OEM     C06     6474     Both     Yes No
 PDU, (250V, 13A), Plug Type #23     CR4              Both     Yes No
Power Cord (9-foot), To Wall/OEM     C06     6475     Both     Yes No
 PDU, (250V, 16A), Plug Type #32     CR4              Both     Yes No
Power Cord (9-foot), To Wall/OEM     C06     6476     Both     Yes No
 
 PDU, (250V, 10A), Plug Type #24     CR4              Both     Yes No
Power Cord (9-foot), To Wall/OEM     C06     6477     Both     Yes No
 PDU, (250V, 16A), Plug Type #22     CR4              Both     Yes No
Power Cord (9-foot), To Wall/OEM     C06     6478     Both     Yes No
 PDU, (250V, 16A), Plug Type #25     CR4              Both     Yes No
Power Cord (6-foot),To Wall,         C06     6487     Both     Yes No
 (250V, 15A), United States,         CR4              Both     Yes No
 Plug Type #5
Power Cord (9-foot), To Wall/OEM     C06     6488     Both     Yes No
 PDU, (125V, 15A or 250V, 10A),      CR4              Both     Yes No
 Plug Type #2
Power Cord (9-foot), To Wall/OEM     C06     6493     Both     Yes No
 PDU, (250V, 10A), Plug Type #62     CR4              Both     Yes No
Power Cord (9-foot), To Wall/OEM     C06     6494     Both     Yes No
 PDU, (250V, 10A), Plug Type #69     CR4              Both     Yes No
Power Cord (9-foot), To Wall/OEM     C06     6495     Both     Yes No
 PDU, (250V, 10A), Plug Type #73     CR4              Both     Yes No
Power Cord (9-foot), To Wall/OEM     C06     6496     Both     Yes No
 PDU, (250V, 10A), Plug Type #66     CR4              Both     Yes No
Power Cord (9-foot), To Wall/OEM     C06     6651     Both     Yes No
 PDU, (125V, 15A), Plug Type #75     CR4              Both     Yes No
Power Cord (9-foot), To Wall/OEM     C06     6659     Both     Yes No
 PDU, (250V, 15A), Plug Type #76     CR4              Both     Yes No
Power Cord (14-foot), Drawer To      CR4     6660     Both     Yes No
 OEM PDU (125V, 15A), Plug Type #59
 (DENAN marking)
Power Cord (14-foot), Drawer to      CR4     6669     Both     Yes No
 OEM PDU, (250V, 15A), Plug Type #57
 (DENAN marking)
Power Cord (6-foot), To Wall         C06     6670     Both     Yes No
 (125V, 15A), Plug Type #59          CR4              Both     Yes No
 (DENAN marking)
Power Cord (9-foot), Drawer to       CR4     6671     Both     Yes No
 IBM PDU, 250V/10A
Power Cord (5-foot), Drawer to       CR4     6672     Both     Yes No
 IBM PDU, 250V/10A
Power Cord (9-foot), To Wall/OEM     C06     6680     Both     Yes No
 PDU, (250V, 10A), Plug Type #6,     CR4              Both     Yes No
 Insulated
Power Cord (6-foot), To Wall,        C06     6687     Both     Yes No
 (250V, 15A), Plug Type #57          CR4              Both     Yes No
 (DENAN marking)
Ethernet Cable, 6M, Hardware         C06     7801     Both     Yes No
 Management Console to System Unit   CR4              Both     Yes No
Ethernet Cable, 15M, Hardware        C06     7802     Both     Yes No
 Management Console to System Unit   CR4              Both     Yes No
Mouse -- USB, Business Black         C06     8841     Both     Yes No
 with Keyboard Attachment Cable      CR4              Both     Yes No
HMC/Server Order Linkage Indicator   C06     9069     Initial  N/A No
                                     CR4              Initial  N/A No
Order Routing Indicator --           C06     9169     Initial  N/A No
 System Plant                        CR4              Initial  N/A No
Language Group Specify --
 US English                          C06     9300     Initial  N/A No
                                     CR4              Initial  N/A No
 Dutch                               C06     9700     Initial  N/A No
                                     CR4              Initial  N/A No
 French                              C06     9703     Initial  N/A No
                                     CR4              Initial  N/A No
 German                              C06     9704     Initial  N/A No
                                     CR4              Initial  N/A No
 Polish                              C06     9705     Initial  N/A No
                                     CR4              Initial  N/A No
 Norwegian                           C06     9706     Initial  N/A No
                                     CR4              Initial  N/A No
 Portuguese                          C06     9707     Initial  N/A No
                                     CR4              Initial  N/A No
 Spanish                             C06     9708     Initial  N/A No
                                     CR4              Initial  N/A No
 Italian                             C06     9711     Initial  N/A No
                                     CR4              Initial  N/A No
 Canadian French                     C06     9712     Initial  N/A No
                                     CR4              Initial  N/A No
 Japanese                            C06     9714     Initial  N/A No
                                     CR4              Initial  N/A No
 Traditional Chinese (Taiwan)        C06     9715     Initial  N/A No
                                     CR4              Initial  N/A No
 Korean                              C06     9716     Initial  N/A No
                                     CR4              Initial  N/A No
 Turkish                             C06     9718     Initial  N/A No
                                     CR4              Initial  N/A No
 Hungarian                           C06     9719     Initial  N/A No
                                     CR4              Initial  N/A No
 Slovakian                           C06     9720     Initial  N/A No
                                     CR4              Initial  N/A No
 Russian                             C06     9721     Initial  N/A No
                                     CR4              Initial  N/A No
 Simplified Chinese (PRC)            C06     9722     Initial  N/A No
                                     CR4              Initial  N/A No
 Czech                               C06     9724     Initial  N/A No
                                     CR4              Initial  N/A No
 Romanian                            C06     9725     Initial  N/A No
                                     CR4              Initial  N/A No
 Croatian                            C06     9726     Initial  N/A No
                                     CR4              Initial  N/A No
 Slovenian                           C06     9727     Initial  N/A No
                                     CR4              Initial  N/A No
 Brazilian Portuguese                C06     9728     Initial  N/A No
                                     CR4              Initial  N/A No
 Thai                                C06     9729     Initial  N/A No
                                     CR4              Initial  N/A No

The following are newly announced features on the specific models of the IBM 7014, 7310 machine type:

                                            Initial/
                                            MES/
                          Model   Feature   Both/        RP
Description               number  number    Support  CSU MES
 
Machine Type 7014
 
Rack Content Specify 7042/CR4 1U
                          S11     0284      Initial  N/A No
                          S25               Initial  N/A No
                          T00               Initial  N/A No
                          T42               Initial  N/A No
 
Machine Type 7310
 
Hardware Management Console
 Licensed Machine Code v7
                          C03     0962      MES      Yes No
                          C04               MES      Yes No
                          C05               MES      Yes No
                          CR2               MES      Yes No
                          CR3               MES      Yes No
                          CR4               MES      Yes No

For ServiceElect (ESA) maintenance service charges, contact IBM Global Services at 888-IBM-4343 (426-4343).

IBM Global Financing: IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

Financing solutions from IBM Global Financing can help you stretch your budget and affordably acquire the new product. But beyond the initial acquisition, our end-to-end approach to IT management can also help keep your technologies current, reduce costs, minimize risk, and preserve your ability to make flexible equipment decisions throughout the entire technology life cycle.
 
Back topBack to top
 

Order now

To order, contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

 Phone:      800-IBM-CALL (426-2255)
 Fax:        800-2IBM-FAX (242-6329)
 Internet:   callserv@ca.ibm.com
 Mail:       IBM Americas Call Centers
             Dept. Teleweb Customer Support, 9th floor
             105 Moatfield Drive
             North York, Ontario
             Canada M3B 3R1
 
 Reference:  YE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

 
System p, POWER5, POWER5+, POWER6, System i5, i5/OS, AIX 5L, POWER, System i, and Electronic Service Agent are trademarks of International Business Machines Corporation in the United States or other countries or both.
 
eServer, pSeries, AIX, and TotalStorage are registered trademarks of International Business Machines Corporation in the United States or other countries or both.
 
Microsoft is a trademark of Microsoft Corporation.
 
Linux is a trademark of Linus Torvalds in the United States, other countries or both.
 
Other company, product, and service names may be trademarks or service marks of others.

Back to topBack to top
 

 
Printable version Printable version