IBM Rational Requirements Composer V4.0 helps teams achieve better project outcomes through improved requirements definition and management

IBM Europe, Middle East, and Africa Software Announcement ZP12-0290
June 4, 2012


Table of contents
Overview Overview Technical information Technical information
Key prerequisites Key prerequisites Ordering information Ordering information
Planned availability date Planned availability date Terms and conditions Terms and conditions
Description Description Prices Prices
Program number Program number Announcement countries Announcement countries
Publications Publications


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At a glance
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Rational® Requirements Composer V4.0 supports business analysts when defining, capturing, and managing business requirements across a project.

This release of focuses on:



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Overview
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Rational Requirements Composer delivers the essential business support to define and capture business needs and manage all requirements across a project. It fosters better business and development collaboration in an online requirements community involving a wide set of stakeholders (customers, analysts, developers, testers, and operations or production).

Rational Requirements Composer V4.0 (part of Collaborative Lifecycle Management (CLM)) expands support for enterprise deployment, delivers higher value for some systems customers, and provides enhanced capability for customer consumability (time-to-value) in the software and IT market.

Rational Requirements Composer V4.0 helps organizations to reduce costs, increase efficiency, and improve quality by enabling them to optimize requirements communication, collaboration, and verification. Specifically, the new and improved capability in this release helps project teams realize project impact and downstream visibility using graphical and suspect traceability across requirements, test, and development.

Information access can now be controlled at a granular level to give peace of mind, knowing which requirements information can be modified or not. Project template upload and download and also Requirements Interchange Format (ReqIF) are now available to give administrators and team leads easier control for multiple project environments. Additionally, project teams have greater cross project visibility through project dashboards.

Rational Requirements Composer is part of a larger solution, called Collaborative Lifecycle Management. It advances the way teams work together to develop products and solutions. For more information on the CLM vision, architecture, products, and community, visit

http://jazz.net

Rational Requirements Composer V4.0 helps teams to:



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Key prerequisites
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For details, refer to the Hardware requirements and the Software requirements sections.



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Planned availability date
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Refer to the complete letter for national language availability.



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Description
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In many organizations, teams struggle to develop good sets of requirements for projects to deliver, then struggle further to manage those requirements through the project lifecycle and through the inevitable requirements changes.

Whole team - whole requirements lifecycle

Requirements have their own information lifecycle. They often start as informal notes from meetings, a document from your customer, or a set of regulations or policies from a third party. From this information a group of people, typically led by an analyst, develop an increasing understanding of and consensus about what a project or program needs to deliver to meet particular business objectives.

To varying degrees, the team expresses ideas in text, pictures on white boards, discussions in conference calls, presentations, process diagrams, mind maps, and a host of other notations. These notations clarify thinking, share understanding, and build consensus and commitment. Eventually actionable requirements are distilled from this information and used to guide the activities of design, development, and test activities.

Rational Requirements Composer exists to help teams accelerate this process and get better outcomes from it. Traditional requirements management tools tend to be used mainly by business, systems, or requirements analysts to develop formal requirements, decompose them into detailed requirements, capture them in requirement specifications, analyze these requirements, and manage changes to them.

There is significant value in doing this, especially in complex projects, (mediated by contractual or compliance obligations), and those in which the cost of failing to meet requirements is high (for example, where systems are safety-critical). Many software development projects could benefit from more tool support for the full requirements information lifecycle and more iterative approaches that can provide better value with less overhead.

Next-generation requirements solution

Requirements Composer is a next-generation, requirements solution designed to help whole teams through the whole requirements lifecycle, especially teams following iterative and agile methodologies:

Once requirements are in database record form, a team can express various types of trace relationships among them, and manage both these relationships and changes to specific requirements themselves. In this form, the requirements are most useful to delivery teams (design, development, test, and so on) through traceability of their work back to the requirements. This traceability lets teams answer important questions about the quality and completeness of requirements and the true earned value of the project to date. As an example, the degree to which the team's deliverables have met the requirements. Requirements, after all, are the backbone of the project, and their fulfillment is the purpose of the project in the first place.

Rational Requirements Composer is the "next-generation RequisitePro® ." Teams using Rational RequisitePro have te opportunity to migrate to Rational Requirements Composer to implement Collaborative Lifecycle Management.

Process + tool automation = value

It is important to note that a requirements tool becomes valuable when it automates and supports a set of requirements practices for an extended project team (extended to include customers and numerous stakeholders). Team members use the tool and become advocates for it when it adds value for them personally (for example, when there is personal as well as organizational return on investment).

There is no one perfect requirements methodology for everyone. Teams face differing constraints and opportunities to optimize. For example, the requirements process for a small team updating an existing web application can be a lot simpler than the one for a project involving hundreds of people delivering a major new IT application.

In general, teams do best when they define a process that provides "just enough" requirements management. This is a lean approach, to only do the things that provide significant value or address significant constraints, and minimize the activities that do not add value.

Requirements Composer does not force a team into a particular project methodology or way of expressing requirements. It is for teams who aspire to improve the effectiveness of their requirement management processes and recognize that this will be a journey of many small (and some big) changes to the way that they do things.

Requirements Composer can help teams to:

Requirements Composer supports and automates many of the activities related to requirements management:

Rational Requirements Composer V4.0 includes bundled IBM® DB2® V9.7 (for details, refer to the Hardware requirements and Software requirements sections), which offers increased data protection, scalability, and performance. Greater availability is delivered through enhancements such as online, automated database reorganization. In addition, the increased scalability and the ability to utilize the latest in server technology, helps deliver increased performance of backup and recovery.

Multicultural support and translation information for IBM software can be found online at

http://www.ibm.com/software/globalization/scorecard/index.html


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Availability of national languages
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Product description      Language                      General availability date
 
Rational Requirements    Multilingual                  July 5, 2012 
Composer Analyst         (French, Russian, Korean,
V4.0.0                   Chinese-Simplified, Spanish,
                         Portuguese-Brazilian, German,
                         Japanese, Chinese-Traditional,
                         Hungarian, English, Czech,
                         Italian, Polish)


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Program number
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Program    
number     VRM     Program name 
 
5724-W87   4.0.0   Rational Requirements Composer


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Offering Information
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Product information is available via the Offering Information website

http://www.ibm.com/common/ssi

Also, visit the Passport Advantage® website

http://www.ibm.com/software/passportadvantage


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Publications
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No publications are shipped with this product.

The IBM Publications Center

http://www.ibm.com/shop/publications/order

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the US) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries.



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Technical information
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Specified operating environment

Hardware requirements

Disk space

Display

Memory

Network bandwidth use

Processor

Software requirements

Application servers

Databases

Eclipse -- IBM Eclipse SDK 3.6.2 and future fix packs

Web servers

Identity management

Installer -- Capilano Components ( IBM Installation Manager and IBM Packaging Utility) 1.5.2 and future fix packs

Java™ SDK

License Use Management -- Rational License Key Server V8.1.2 and future fix packs

Runtime environment

Web browsers

Operating systems

AIX®

IBM i

Linux™

Solaris

Windows™

z/OS

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a README file, or other information published by IBM , such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Planning information

Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express . Product upgrades and technical support are provided by the Software Subscription and Support (also referred to as Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and technical support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (also referred to as Software Maintenance) can be extended by the purchase of a renewal option, if available.

Packaging

Rational Requirements Composer

Security, auditability, and control

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.

Global Technology Services

Contact your IBM representative for the list of selected services available in your country, either as standard or customized offerings for the efficient installation, implementation, or integration of this product.



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Ordering information
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For ordering information, consult your IBM representative or authorized IBM Business Partner, or visit

http://www-306.ibm.com/software/support/pa.html

This product is only available via Passport Advantage . It is not available as shrinkwrap.

Product information

Licensed function title             Product group   Product
                                                    category
 
IBM Rational Requirements Composer  Process and     Process and
 Analyst                             Portfolio       Portfolio
                                     Management      Management
IBM Rational Requirements Composer  Process and     Process and
 Contributor                         Portfolio       Portfolio
                                     Management      Management
Program name                          PID        Charge unit
                                      number     description
 
IBM Rational Requirements Composer    5724-W87   Per Authorized User 
 Analyst                                          Single Install for
                                                  System z
IBM Rational Requirements Composer    5724-W87   Per Floating User 
 Analyst                                          Single Install
IBM Rational Requirements Composer    5724-W87   Per Floating User 
 Analyst                                          Single Install for
                                                  System z
IBM Rational Requirements Composer    5724-W87   Per Authorized User 
 Analyst                                          Single Install
IBM Rational Requirements Composer    5724-W87   Per Floating User 
 Contributor                                      Single Install for
                                                  System z
IBM Rational Requirements Composer    5724-W87   Per Authorized User 
 Contributor                                      Single Install
IBM Rational Requirements Composer    5724-W87   Per Floating User 
 Contributor                                      Single Install
IBM Rational Requirements Composer    5724-W87   Per Authorized User 
 Contributor                                      Single Install for
                                                  System z

Charge metrics definitions

Authorized User Single Install

Authorized User Single Install is a unit of measure by which the program can be licensed. An Authorized User is a unique person who is given access to the program. An Install is an installed copy of the program on a physical or virtual disk made available to be executed on a computer. The program may be installed on any number of computers or servers, but if the Authorized User has accessed or has access to more than one Install of the program, the Authorized User requires a separate entitlement for each such Install. Licensee must obtain separate, dedicated entitlements for each Authorized User given access to the program on each Install in any manner directly or indirectly (for example, via a multiplexing program, device, or application server) through any means. An entitlement for an Authorized User is unique to that Authorized User and may not be shared, nor may it be reassigned other than for the permanent transfer of the Authorized User entitlement to another person.

Note: Some programs may be licensed where devices are considered users. In that case the following applies: Any computing device that requests the execution of or receives for execution a set of commands, procedures, or applications from the program or that is otherwise managed by the program is considered a separate User of the program and requires an entitlement as if that device were a person.

Floating User Single Install

Floating User Single Install is a unit of measure by which the program can be licensed. A Floating User is a person who is accessing the program at any particular point in time. An Install is an installed copy of the program on a physical or virtual disk made available to be executed on a computer. The program may be installed on any number of computers or servers, but if the Floating User simultaneously accesses more than one Install of the program, the Floating User requires a separate entitlement for each such Install. Licensee must obtain separate entitlements for each Floating User simultaneously accessing the program on each Install in any manner directly or indirectly (for example, via a multiplexing program, device, or application server) through any means.

Note: Some programs may be licensed where devices are considered users. In that case the following applies: Any computing device that requests the execution of or receives for execution a set of commands, procedures, or applications from the program or that is otherwise managed by the program is considered a separate User of the program and requires an entitlement as if that device were a person.

Passport Advantage program licenses

Rational Requirements Composer

Part description                                         Part
                                                         number
 
IBM Rational Requirements Composer Analyst
Ratl Req Composer Analyst Auth User SI Annual SW S&S     E060ILL
 Rnwl
Ratl Req Composer Analyst Auth User SI Initl FT Lic+S&S  D0C3DLL
 12 Mo
Ratl Req Composer Analyst Auth User SI Lic + SW S&S 12   D06WBLL
 Mo
Ratl Req Composer Analyst Auth User SI SW S&S Reinstate  D06WCLL
 12 Mo
Ratl Req Composer Analyst Auth User SI SubSq FT Lic+S&S  E08CDLL
 12 Mo
Ratl Req Composer Analyst Float User SI Annual SW S&S    E08BVLL
 Rnwl
Ratl Req Composer Analyst Float User SI Initl FT         D0C3FLL
 Lic+S&S 12 Mo
Ratl Req Composer Analyst Float User SI Lic + SW S&S 12  D0C29LL
 Mo
Ratl Req Composer Analyst Float User SI SW S&S           D0C2ALL
 Reinstate 12 Mo
Ratl Req Composer Analyst Float User SI SubSq FT         E08CFLL
 Lic+S&S 12 Mo
IBM Rational Requirements Composer Contributor
Ratl Req Composer Contributor Auth User SI Annual SW     E0665LL
 S&S Rnwl
Ratl Req Composer Contributor Auth User SI Initl FT      D0C3QLL
 Lic+S&S 12 Mo
Ratl Req Composer Contributor Auth User SI Lic + SW S&S  D079WLL
 12 Mo
Ratl Req Composer Contributor Auth User SI SW S&S        D079XLL
 Reinstate 12 Mo
Ratl Req Composer Contributor Auth User SI SubSq FT      E08CLLL
 Lic+S&S 12 Mo
Ratl Req Composer Contributor Float User SI Annual SW    E08BWLL
 S&S Rnwl
Ratl Req Composer Contributor Float User SI Initl FT     D0C3SLL
 Lic+S&S 12 Mo
Ratl Req Composer Contributor Float User SI Lic + SW     D0C2FLL
 S&S 12 Mo
Ratl Req Composer Contributor Float User SI SW S&S       D0C2GLL
 Reinstate 12 Mo
Ratl Req Composer Contributor Float User SI SubSq FT     E08CNLL
 Lic+S&S 12 Mo

Passport Advantage trade-up licenses

Rational Requirements Composer

Precursor product           Trade-up product            Trade-up
                                                        part
                                                        number
 
IBM Rational Requirements Composer Contributor
Competitive                 RRC Contributor AUSI from   D0K1LLL
                             Competitive AUSI Trdup Lic
                             + SW S&S 12 Mo
Competitive                 RRC Contributor FUSI from   D0K1NLL
                             Competitive FUSI Trdup Lic
                             + SW S&S 12 Mo
Ratl Req Composer           Ratl Req Compsr             D0C2HLL
 Contributor AUSI            Contributor FUSI from AUSI
                             Trdup Lic + SW S&S 12 Mo
IBM Rational Requirements Composer Analyst
Rational Requirement        RRC Analyst Per AUSI Fr     D0PNWLL
 Composer Contributor        RRC Contributor AUSI Trade
 Authorized User Single      Up Lic +
 Install
Rational Requirements       RRC Analyst Per FUSI Fr     D0PNYLL
 Composer Contributor        RRC Contributor FUSI Trade
 Floating User Single        Up Lic + S
 Install
Competitive                 Ratl Req Cmpsr Analyst      D0C2NLL
                             AUSI fr Competitive Trdup
                             Lic + SW S&S 12 Mo
Competitive                 Ratl Req Cmpsr Analyst      D0C2DLL
                             FUSI fr Competitv Trdup
                             Lic + SW S&S 12 Mo
RequisitePro Authorized     Ratl Req Compsr Analyst     D0K1HLL
 User                        AUSI fr ReqPro Auth User
                             Trdup Lic + SW S&S 12 Mo
RequisitePro Floating User  Ratl Req Compsr Analyst     D0K1JLL
                             FUSI fr ReqPro Float User
                             Trdup Lic + SW S&S 12 Mo
RRC Analyst Authorized      Ratl Req Compsr Analyst     D0C2BLL
 User Single Install         FUSI from AUSI Trdup Lic +
                             SW S&S 12 Mo

Passport Advantage supply

Program name/description                                 Part
                                                         number
 
Rational Requirements Composer Analyst V4.0.0
Ratl Req Composer V4.0.0 Multiplatform Multilingual      BT0GYML
 Media Pack

Passport Advantage customer: Media pack entitlement details

Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack.

Rational Requirements Composer Analyst V4.0.0

Entitled maintenance        Media packs description     Part
offerings description                                   number
 
IBM Rational Requirements   Ratl Req Composer V4.0.0    BT0GYML
 Composer Analyst per        Multiplatform Multilingual
 Authorized User Single      Media Pack
 Install
IBM Rational Requirements   Ratl Req Composer V4.0.0    BT0GYML
 Composer Analyst per        Multiplatform Multilingual
 Authorized User Single      Media Pack
 Install for System z
IBM Rational Requirements   Ratl Req Composer V4.0.0    BT0GYML
 Composer Analyst per        Multiplatform Multilingual
 Floating User Single        Media Pack
 Install
IBM Rational Requirements   Ratl Req Composer V4.0.0    BT0GYML
 Composer Analyst per        Multiplatform Multilingual
 Floating User Single        Media Pack
 Install for System z

Cross-platform products

Cross-platform products for use on System z

Order the part numbers that follow when the product is used for either the development of code that will be deployed on System z servers or when the product will be communicating or transferring data between a distributed server and a System z server. Otherwise order from the other set of part numbers in this announcement. This set of part numbers provides the identical supply and authorization as the other set in this announcement.

Rational Requirements Composer

Part description                                         Part
                                                         number
 
IBM Rational Requirements Composer Analyst
Ratl Req Composer Analyst AUSI Sysz Initl FT Lic+S&S 12  D0C3ELL
 Mo
Ratl Req Composer Analyst AUSI Sysz SubSq FT Lic+S&S 12  E08CELL
 Mo
Ratl Req Composer Analyst Auth User SI Sys z Annual SW   E060JLL
 S&S Rnwl
Ratl Req Composer Analyst Auth User SI Sys z Lic + SW    D06WDLL
 S&S 12 Mo
Ratl Req Composer Analyst Auth User SI Sysz SW S&S       D06WELL
 Reinstate 12 Mo
Ratl Req Composer Analyst FUSI Sysz Annual SW S&S Rnwl   E08BULL 
Ratl Req Composer Analyst FUSI Sysz Initl FT Lic+S&S 12  D0C3MLL
 Mo
Ratl Req Composer Analyst FUSI Sysz Lic + SW S&S 12 Mo   D0C27LL
Ratl Req Composer Analyst FUSI Sysz SW S&S Reinstate 12  D0C28LL
 Mo
Ratl Req Composer Analyst FUSI Sysz SubSq FT Lic+S&S 12  E08CJLL
 Mo
IBM Rational Requirements Composer Contributor
Ratl Req Composer Contributor Auth User SI Sysz Annual   E0666LL
 SW S&S Rnwl
Ratl Req Composer Contributor Auth User SI Sysz Initl    D0C3RLL
 FT Lic+S&S 12 Mo
Ratl Req Composer Contributor Auth User SI Sysz Lic +    D079YLL
 SW S&S 12 Mo
Ratl Req Composer Contributor Auth User SI Sysz SW S&S   D079ZLL
 Reinstate 12 Mo
Ratl Req Composer Contributor Auth User SI Sysz SubSq    E08CMLL
 FT Lic+S&S 12 Mo
Ratl Req Composer Contributor Float User SI Sysz Annual  E08BXLL
 SW S&S Rnwl
Ratl Req Composer Contributor Float User SI Sysz Initl   D0C3TLL
 FT Lic+S&S 12 Mo
Ratl Req Composer Contributor Float User SI Sysz Lic +   D0C2JLL
 SW S&S 12 Mo
Ratl Req Composer Contributor Float User SI Sysz SW S&S  D0C2KLL
 Reinstate 12 Mo
Ratl Req Composer Contributor Float User SI Sysz SubSq   E08CPLL
 FT Lic+S&S 12 Mo
Cross-platform product for use on System z IFL engines

Order the part numbers that follow when the product is intended to run on the Linux operating system on System z IFL engines. If the product is not intended to run on the Linux operating system on System z IFL engines, order from the other set of part numbers in this announcement. This set of part numbers provides the identical supply and authorization as the other set in this announcement.

Trade-up licenses for Cross platform products

Rational Requirements Composer

Precursor product           Trade-up product            Part
                                                        number
 
IBM Rational Requirements Composer Contributor
Competitive                 RRC Contributor AUSI Sysz   D0K1MLL
                             fr Competitive AUSI Sysz
                             Trdup Lic + SW S&S 12 Mo
Competitive                 RRC Contributor FUSI Sysz   D0K1PLL
                             fr Competitive FUSI Sysz
                             Trdup Lic + SW S&S 12 Mo  
Ratl Req Composer           Ratl Req Compsr             D0C2ILL
 Contributor AUSI for        Contributor FUSI from AUSI
 System z                    Sysz Trdup Lic + SW S&S 12
                             Mo
IBM Rational Requirements Composer Analyst
Rational Requirement        RRC Analyst Per AUSI Sys z  D0PNVLL
 Composer Contributor        Fr RRC Contributor AUSI
 Authorized User Single      Sys Z Trade Up Lic +
 Install Sys Z
Rational Requirements       RRC Analyst Per FUSI Sys Z  D0PNXLL
 Composer Contributor        Fr RRC Contributor FUSI
 Floating User Single        Sys Z Trade Up Lic +
 Install System Z
Competitive                 Ratl Req Compsr Analyst     D0C2PLL
                             AUSI fr Competitve Sysz
                             Trdup Lic + SW S&S 12 Mo
RequisitePro Authorized     Ratl Req Compsr Analyst     D0K1ILL
 User for System z           AUSI fr ReqPr AuthUsr Sysz
                             Trdup Lic + SW S&S 12 Mo
RRC Analyst Authorized      Ratl Req Compsr Analyst     D0C2CLL
 User Single Install for     FUSI fr AUSI Sysz Trdup
 System z                    Lic + SW S&S 12 Mo
Competitive                 Ratl Req Compsr Analyst     D0C2ELL
                             FUSI fr Compt Sysz Trdup
                             Lic + SW S&S 12 Mo
RequisitePro Floating User  Ratl Req Compsr Analyst     D0K1KLL
 for System z                FUSI fr ReqPr FltUsr Sysz
                             Trdup Lic + SW S&S 12 Mo


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Terms and conditions
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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.

Licensing

IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use.

Part number products only, offered outside of Passport Advantage , where applicable, are license only and do not include Software Maintenance.

This software license includes Software Subscription and Support (also referred to as Software Maintenance).

License Information form number
Program name                              Program    Form number
                                          number
 
Rational Requirements Composer            5724-W87   L-DNGN-8TNP2G

The program's License Information will be available for review on the IBM Software License Agreement website

http://www.ibm.com/software/sla/sladb.nsf
Limited warranty applies

Yes

Limited warranty

IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.

IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at

http://www.ibm.com/support/handbook

IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).

Program technical support

Technical support of a program product version or release will be available for a minimum of five years from the general availability date, as long as your Software Maintenance is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Maintenance also provides you with access to updates (modifications or fixes), releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM , including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee.

Money-back guarantee

For clarification, note that if for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.

For clarification, note that for programs acquired under the IBM International Passport Advantage Agreement, this term applies only to your first acquisition of the program.

Volume orders (IVO)

No

Passport Advantage applies

Yes, and through the Passport Advantage website at

http://www.ibm.com/software/passportadvantage

This product is only available via Passport Advantage . It is not available as shrinkwrap.

Software Subscription and Support applies

Yes. Software Subscription and Support is included with licenses purchased through Passport Advantage and Passport Advantage Express . Product upgrades and technical support are provided by the Software Subscription and Support offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide.

IBM includes one year of Software Subscription and Support with each program license acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option, if available.

While your Software Subscription and Support is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Handbook at

http://www.ibm.com/support/handbook

Software Subscription and Support does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements.

For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage website at

http://www.ibm.com/software/passportadvantage
System i Software Maintenance applies

No

Educational allowance available

Education allowance does not apply.

Special education prices are available for qualified customers through Passport Advantage .

IT system security involves protecting systems and information through prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered destroyed or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective. IBM does not warrant that systems and products are immune from the malicious or illegal conduct of any party.



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Prices
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Passport Advantage

For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner, or authorized IBM Business Partner for Software Value Plus, if applicable. Additional information is also available at

http://www.ibm.com/software/passportadvantage

Business Partner information

If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM , you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.

https://www.ibm.com/software/howtobuy/passportadvantage/paoreseller/emea/channelannouncement


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Announcement countries
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All European, Middle Eastern, and African countries except:

Trademarks

Rational, WebSphere, RequisitePro, IBM, DB2, Passport Advantage, z/OS, Express, Tivoli, RACF, Power, AIX, POWER and System z are registered trademarks of IBM Corporation in the United States, other countries, or both.

Intel and Pentium are trademarks of Intel Corporation or its subsidiaries in the United States and other countries.

Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

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Terms of use

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