IBM System Storage SAN Volume Controller software V6.4.0 improves storage efficiency
IBM Europe, Middle East, and Africa Software Announcement ZP12-0235June 4, 2012
ENUSZP12-0235.PDF
(Corrected on June 21, 2012)
The Key prerequisites and Security, auditability, and control sections have been updated.(Corrected on June 20, 2012)
The Education support section has been updated.
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| At a glance |
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IBM® System Storage® SAN Volume Controller (SVC) Version 6.4 can help:
- When storage requirements growing at a fast rate
- When the costs necessary to manage storage requirements are taking over the IT budget
IBM System Storage SVC offers a solution to these problems by supporting a more flexible, responsive, and efficient storage environment. IBM System Storage SVC is designed to deliver the benefits of storage virtualization in environments from large enterprises to small businesses and mid-sized companies.
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| Overview |
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IBM SAN Volume Controller is designed to improve storage efficiency by compressing data by as much as 80% through embedded real-time compression for block storage, enabling up to five times as much data to be stored in the same physical disk space. Unlike other approaches to compression, IBM Real-time Compression is designed to be used with active primary data such as production databases and email systems, dramatically expanding the range of candidate data that can benefit from compression. IBM Real-time Compression operates as data is written to disk avoiding the need to store uncompressed data while awaiting compression.
Data mobility has been enhanced with greater flexibility for nondisruptive volume moves. Previous versions of SAN Volume Controller provided the ability to move volumes nondisruptively between the nodes in an I/O group. SAN Volume Controller now supports moving volumes anywhere within a clustered system while avoiding disruption of host access to storage.
SAN Volume Controller systems with 10 Gbps Ethernet ports now support attachment to next-generation Converged Enhanced Ethernet (CEE) networks using Fibre Channel over Ethernet (FCoE). This support enables connecting SAN Volume Controller to servers for host attachment and to other SAN Volume Controller systems for clustering or for mirroring using Fibre Channel or FCoE interfaces using these networks. The same ports may also be used for iSCSI server connections.
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| Key prerequisites |
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Refer to the Hardware requirements , Software requirements , and Ordering information sections for more details.
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| Planned availability date |
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June 15, 2012
Refer to the complete letter for national language availability.
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| Description |
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IBM System Storage SVC V6.4 highlights include support for real-time compression of data, nondisruptive volume moves across I/O groups within a clustered system, and FCoE connectivity on existing 10 Gb Ethernet hardware. The following functions, features, and support options help increase the benefits of the SAN Volume Controller.
Real-time compression
IBM SAN Volume Controller is designed to improve storage efficiency by supporting real-time compression for block storage which is designed to improve efficiency by compressing data by as much as 80%, enabling storage for up to five times as much data in the same physical disk space. Unlike other approaches to compression, IBM Real-time Compression is designed to be used with active primary data such as production databases and email systems, dramatically expanding the range of candidate data that can benefit from compression. IBM Real-time Compression operates as data is written to disk avoiding the need to store uncompressed data while awaiting compression.
To authorize use of this function, the user licenses the SVC Real-time Compression Software, 5641-CP1. The license entitles users for the quantity of terabytes of SVC volumes created with real-time compression enabled. The volume size (and not necessarily the amount of data you are able to store on that volume compressed) is the measure used to determine how many terabytes of 5641-CP1 to license. Unlike SVC standard (5639-VC6), the pricing per terabyte is flat for any quantity of terabytes and not tiered. This provides simplicity for licensing real-time compression at a sub-capacity level of the entire SVC storage management configuration.
For example, you create 20 volumes with real-time compression turned on, each with a volume size of 0.5 terabytes for a total of 10 terabytes. Even though enabling compression will allow 20 or more terabytes of data to be stored across these 20 volumes, the quantity of terabytes requiring entitlement is 10 terabytes (the sum of the volume sizes). The 5641-CP1 license is not licensed to a specific SVC hardware devices, but is licensed to the customer within a country, in the same way that SVC standard (5639-VC6) and SVC for XIV® (5639-SX1) are licensed today.
Nondisruptive volume moves across clustered systems
Data mobility has been enhanced with greater flexibility for nondisruptive volume moves. Previous versions of SVC provided the ability to move volumes nondisruptively between the nodes in an I/O group and now supports moving volumes anywhere within a clustered system without disruption of host access to storage.
FCoE on current 10 GbE hardware
SAN Volume Controller systems with 10Gbps Ethernet ports now support attachment to next-generation CEE networks using FCoE. This support enables SVC connections to servers for host attachment and to other SAN Volume Controller systems for clustering or for mirroring using Fibre Channel or FCoE interfaces using these networks. The same ports may also be used for iSCSI server connections.
Real-time Compression allowance
IBM authorizes existing Storwize® V7000 and SVC customers to evaluate the new Real-time Compression capability at no cost. Customers who wish to take advantage of this opportunity are encouraged to download the SVC version 6.4 software and enable the Real-time Compression function to help evaluate the potential benefits they can obtain based on their own specific environment and application workloads. The evaluation period is for up to forty-five days and it begins when customers enable the compression function. At the end of the evaluation period, customers must either purchase the required licenses for Real-time Compression or disable the function. If, during the course of the evaluation an issue arises, IBM recommends contacting their local technical sales specialist for assistance.
Customers taking advantage of this opportunity must work with their local IBM Business Partner or their IBM sales representative through the evaluation process to ensure the version 6.4 software is downloaded from a designated IBM site, the evaluation period allowance is maintained, and to resolve any issues or questions related to the use of the compression capabilities. It is the customer's responsibility to ensure that they are properly licensed for the Real-time Compression function should they choose to use it after the evaluation period is over.
Accessibility by people with disabilities
A US Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at
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| Reference information |
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For information on the IBM System Storage SAN Volume Controller Storage Engine 2145-CG8, refer to Hardware Announcement ZG11-0134, dated May 09, 2011 .
For information on IBM System Storage Productivity Center, refer to Hardware Announcement ZG10-0407, dated November 23, 2010 .
For information on the previous IBM System Storage SAN Volume Controller Software, refer to SVC V6.1 Software Announcement ZP10-0449, dated October 07, 2010 , SVC V6.2 Software Announcement ZP11-0221, dated May 09, 2011 , and SVC V6.3 Software Announcement ZP11-0464, dated October 11, 2011 .
For information on the previous IBM System Storage SAN Volume Controller Storage Engine 2145-CF8, refer to Hardware Announcement ZG09-0614, dated October 20, 2009 .
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| Availability of national languages |
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Planned and supported geography translations will be available for web download by June 15, 2012, at
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| Program number |
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Program Program
number VRM name
5639-VC6 6.4.0 IBM System Storage SAN Volume Controller
Software V6
5725-B99 6.4.0 IBM System Storage SAN Volume Controller
Software V6 (for Passport Advantage®)
5639-SX1 6.4.0 IBM System Storage SAN Volume Controller
for XIV Software V6
5725-B95 6.4.0 IBM System Storage SAN Volume Controller
for XIV Software V6 (for Passport Advantage)
5641-CP1 6.4.0 IBM System Storage SAN Volume Controller
Real-time Compression Software V6
5725-H04 6.4.0 IBM System Storage SAN Volume Controller
Real-time Compression Software V6
(for Passport Advantage)
Product identification number
SAN Volume Controller Software V6
Maintenance Maintenance
Program PID number 1-year PID number 3-year PID number
5639-VC6 5639-SST reg 5639-SSC reg
Maintenance Maintenance Maintenance
2-year PID number 4-year PID number 5-year PID number
5639-SSF reg 5639-SSG reg 5639-SSH reg
SAN Volume Controller for XIV Software V6
Maintenance Maintenance
Program PID number 1-year PID number 3-year PID number
5639-SX1 5639-SXA reg 5639-SXC reg
Maintenance Maintenance Maintenance
2-year PID number 4-year PID number 5-year PID number
5639-SXF reg 5639-SXG reg 5639-SXH reg
SAN Volume Controller Real-time Compression Software V6
Maintenance Maintenance
Program PID number 1-year PID number 3-year PID number
5641-CP1 5641-CS1 reg 5641-CS3 reg
Maintenance Maintenance Maintenance
2-year PID number 4-year PID number 5-year PID number
5641-CS2 reg 5641-CS4 reg 5641-CS5 reg
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| Education support |
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The following courses are available:
Web Lecture Courses - available to IBM and Business Partners
Storage Technical Online Education courses on the IBM System Storage SAN Volume Controller product are available to IBM and Business Partners on the IBM Systems College (formerly STG SMART Zone) site at announcement:
- IBM :
- Business Partners
Classroom Courses - available to IBM , Business Partners, and customers
Hands-on courses are available worldwide to all audiences for SVC 6:
Course number Course title
SNV0 SAN Volume Controller (SVC) V6 Planning and
implementation
SNV1 SAN Volume Controller (SVC) V6 Planning and
implementation workshop
For more information and course schedules, go to the IBM training website
Search on the course number - 'SNV0' for lectures only, or 'SNV1' for lectures and labs.
SNV0 for IBM:
SNV0 for Business Partners (worldwide):
SNV1 for IBM:
SNV1 for Business Partners (worldwide):
More information is available at
or
IBM Global Services, IT Education Services, provides education to support many IBM offerings. Descriptions of courses for IT professionals and managers are on the IBM IT Education Services Website
Refer to the IBM IT Education Services website for information on course locations and availability dates.
Contact your IBM representative for course information.
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| Offering Information |
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Product information is available via the Offering Information website
Also, visit the Passport Advantage website
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| Publications |
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No publications are shipped with these programs.
The following publications can be downloaded in PDF format from the websites that follow this list:
Title Order number IBM System Storage SAN Volume Controller GA32-0843 Read First Flyer IBM System Storage SAN Volume Controller GC27-3923 Model 2145-CG8 Hardware Installation Guide IBM System Storage SAN Volume Controller GC27-2283 Hardware Maintenance Guide IBM System Storage SAN Volume Controller GC27-2284 Troubleshooting Guide IBM System Storage SAN Volume Controller GC27-2286 Software Installation and Configuration Guide IBM System Storage SAN Volume Controller GC27-2287 and Storwize V7000 Command-Line Interface User's Guide IBM System Storage SAN Volume Controller SG27-2288 CIM Agent Developer's Guide IBM System Storage SAN Volume Controller GA32-0844 Safety Notices IBM System Storage Multipath Subsystem GC52-1309 Device Driver User's Guide
You can use the following options to order or download additional copies:
- To view online information and link to a download site, visit the IBM SAN Volume Controller Information Center
- To order additional selected hardcopy publications for a fee or download free PDF format publications, visit the IBM Publications Center website
- To directly download publications in PDF format, visit the IBM product support website
- Contact your IBM representative.
The IBM Publications Center
Hardcopies of selected SAN Volume Controller publications are available for a fee from the IBM Publications Center, as well as free softcopy publications. The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card or customer number. A large number of publications are available online in various file formats, and they can all be downloaded free of charge.
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| Technical information |
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Specified operating environment
Hardware requirements
This program requires at least one pair of IBM System Storage SAN Volume Controller 2145-CG8, 2145-CF8, 2145-8A4, 2145-8G4, 2145-8F4, or 2145-8F2 storage engines with dual uninterruptible power supplies, and a System Storage Productivity Center for installation.
As with SVC V5, SVC V6 software cannot be loaded or run on SVC hardware engine model 2145-4F2.
Unless the Tivoli® Storage Productivity Center is already in use with the SVC site, all new SAN Volume Controller installations require the System Storage Productivity Center, which comes with Tivoli Storage Productivity Center Basic Edition.
Current support summaries, including specific software, hardware, and firmware levels supported, are maintained at the SAN Volume Controller Support website
For information on how to order System Storage Productivity Center, refer to Hardware Announcement ZG10-0407, dated November 23, 2010
For further hardware requirements with new 2145-CG8 clusters, refer to Hardware Announcement ZG11-0134, dated May 09, 2011 .
The minimum hardware and software requirements for IBM Tivoli Storage Productivity Center has not changed since the following announcement:
Software requirements
Installation of SVC V6.4 software can be done directly from systems running SVC V6.3. Clusters with SVC V5.1.0.7, or later, or any level of Version 6.1 or 6.2, can be upgraded to SVC V6.3, and then to SVC 6.4. Previous levels of SVC V5.1 must be upgraded to the most recent 5.1 level before being upgraded to Version 6.3.
Customers running SVC V1 and V2 clusters must first acquire and install the SVC V3 code to enable installation of V4. Version 4.3.1 is prerequisite to performing a concurrent code load to SVC V5.
For current hardware and software interoperability dependencies and other product environment and configuration information, refer to the SAN Volume Controller product support website at
For current V1, V2, and V3 license conversion information, refer to the Ordering information section in the SAN Volume Controller Software V4.1 Software Announcement ZP06-0241, dated May 23, 2006 .
Software maintenance is included with licenses purchased through Passport Advantage and Passport Advantage Express® , as well as through AAS. Product upgrades and technical support are provided by the Software Maintenance offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and Technical Support provides voice and electronic access to IBM support organizations worldwide.
IBM includes one year of software maintenance with each program license acquired. The initial period of software maintenance can be extended by the purchase of a renewal option, if available. The customer is responsible for ensuring they renew their SWMA coverage for all licensed features and capacities before expiration. Restarting SWMA after expiration will incur a higher charge for that renewal. Note that the AAS ordering system does not provide notification of expiring SWMA contracts. The Passport Advantage system does provide automated renewal capability for SWMA.
Refer to the Description section for new storage system and host environment support added by this announcement. For all current storage systems and host environments supported, refer to the support website
The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a README file, or other information published by IBM , such as an announcement letter. Documentation and other program content may be supplied only in the English language.
Compatibility
For further information regarding currently supported environments and operating guidelines, visit the SVC support website at
Limitations
This program operates on specified storage engine hardware only, currently defined by IBM 2145-CG8, 2145-CF8, 2145-8A4, 2145-8G4, 2145-8F4, and 2145-8F2 storage engines. Because SAN Volume Controller Software V6 requires 64-bit hardware, SVC V6 cannot run on the IBM 2145-4F2. Customers who want to migrate from currently installed 2145-4F2 models to the newer 2145-CF8 models that ship with SVC V6 software, will need to follow specific migration instructions available at the SAN Volume Controller Support website at
For hardware-associated limitations, refer to Hardware Announcement ZG11-0134, dated May 09, 2011 .
For additional information, refer to Usage restriction section in the Terms and conditions section of this announcement, and to the License Information document that is available on the IBM Software License Agreement website
Additional information on configuration limitations and configuration guidelines is further documented in the README file accompanying the SAN Volume Controller Software Edition V6, in furnished publications for this product, or under the Plan/Upgrade tab in the IBM System Storage SAN Volume Controller Restrictions document at
Planning information
Customer responsibilities
Planning for and provision of the power and environmental support of the required IBM System Storage SAN Volume Controller, including its storage engines, is a customer responsibility.
Refer to the announcements listed in the Reference information section.
Planning considerations for IBM System Storage SAN Volume Controller are listed in the IBM System Storage SAN Volume Controller information center , which is available at
Service support for the IBM System Storage Productivity Center and its operating system, on which the SVC Console software runs, is a customer responsibility (and is separately ordered).
Customers with 5639-VC6, 5639-SX1, or both licenses are responsible to combine the total terabytes managed for each function from individual SAN Volume Controller License Manager (cluster) reports, to ensure they are within license entitlement for each function.
Installability
Refer to the Software requirements section.
Software Subscription and Support (also referred to as Software Maintenance) is included with licenses purchased through Passport Advantage and Passport Advantage Express . Product upgrades and technical support are provided by the Software Subscription and Support (Software Maintenance) offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and technical support provides voice and electronic access to IBM support organizations, worldwide.
IBM includes one year of Software Subscription and Support (also referred to as Software Maintenance) with each program license acquired. The initial period of Software Subscription and Support (Software Maintenance) can be extended by the purchase of a renewal option, if available.
Packaging
Refer to the Hardware requirements section.
Security, auditability, and control
Use of supplementary antivirus software is recommended, but not required. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.
Global Technology Services
Contact your IBM representative for the list of selected services available in your country, either as standard or customized offerings for the efficient installation, implementation, or integration of this product.
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| Ordering information |
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This IBM WorkStation Software product is being announced as a dual-pipe offering, and is available for ordering by program and feature number or by part number.
When ordering by part numbers, this product can be obtained through IBM Passport Advantage . Contact your IBM representative or IBM Business Partner Reseller and Distributors for WorkStation Software.
For more information, contact your IBM sales specialist, IBM Business Partner, or visit
For ordering information about SVC software 5639-VC6 in AAS and Passport Advantage , and SVC for XIV software 5639-SX1 in AAS and Passport Advantage , see the V6.1 and V6.2 announcements listed in the Reference information section.
Order handling
The IBM storage software for products identified in this announcement (5639-VC6, 5639-SX1, and 5641-CP1) will be ordered through existing channels using existing configurator and ordering tools. However, the fulfillment processes have been modified to improve customer records management associated with Software Subscription and Support, often referred to as Software Maintenance. Software Subscription and Support will be entitled through Passport Advantage or Passport Advantage Express .
The products 5639-VC6, 5639-SX1, and 5641-CP1 when selected during the configuration process with each hardware system, will be enabled for the system unit for which the product was ordered. Optionally, software and license only configurations can be created for 5639-VC6, 5639-SX1, 5641-CP1, and 5608-PCS based on existing supported hardware system units in the customer business environment. Offerings in this announcement are available exclusively through electronic download.
Passport Advantage customer: Media pack entitlement details
A Passport Advantage media pack will not be generated. Read first information previously found in the media pack, will be available with downloaded code updates from Passport Advantage .
Media pack information can be found on the Passport Advantage website
Passport Advantage (PPA) allows greater flexibility to help customers manage their software licenses and Subscription and Support renewals. Customers can now have a common anniversary date for Subscription and Support renewals for all IBM software, under a PPA agreement, including IBM Storage software. The anniversary date, established at the order ship date for the initial product acquisition, will remain unchanged while their Passport Advantage or Passport Advantage Express agreement remains in effect.
To order a basic license, specify the program number and the one-time charge feature number in the quantity desired.
The program is available via electronic download only. Physical media can be ordered via Passport Advantage once entitled.
Product group: IBM Systems and Technology Group,
System Storage Division
Product Identifier Description (PID)
IBM System Storage SAN Volume 5641-CP1
Controller Real-time Compression
Software V6
per Terabyte
IBM System Storage SAN Volume 5725-H04
Controller Real-time Compression
Software V6
(for Passport Advantage)
per Terabyte
Product category: Storage Virtualization
Program name: IBM System Storage SAN Volume Controller Real-time
Compression Software V6
PID: 5641-CP1
Part
Description number
IBM SVC Real-time Compression D0PRGLL
per Terabyte
License and SW S&S 12 Months
IBM SVC Real-time Compression E0DTJLL
per Terabyte
Annual SW S&S Renewal
IBM SVC Real-time Compression D0PRHLL
per Terabyte
SW S&S Reinstate 12 Months
Charge metric
Part number or
Program name PID number Charge metric
IBM System Storage 5639-VC6 Per terabyte
SAN Volume Controller
Storage Software V6
IBM System Storage 5725-B99 Per terabyte
SAN Volume Controller
Storage Software V6
(for Passport Advantage)
IBM System Storage 5639-SX1 Per Storage Device
SAN Volume Controller
for XIV Software V6
IBM System Storage 5725-B95 Per Storage Device
SAN Volume Controller
for XIV Software V6
(for Passport Advantage)
IBM System Storage 5641-CP1 Per terabyte
SAN Volume Controller
Real-time Compression
Software V6
IBM System Storage 5725-H04 Per terabyte
SAN Volume Controller
Real-time Compression
Software V6
(for Passport Advantage)
New orders for 5639-VC6 and 5639-SX1
For new SVC Software V6 orders made via AAS, first order the cluster 2145-CG8 hardware for the initial cluster, then order the SVC Software 5639-VC6 or 5639-SX1 software license.
Note: SAN Volume Controller Real-time Compression Software V6 (5641-CP1) is optional, and is ordered along with or where there is already a complete system of SVC 2145 hardware and a SVC Software 5639-VC6 or 5639-SX1 software license in place.
Software Maintenance
Program name: IBM System Storage SAN Volume Controller
Real-time Compression
Software Maintenance - One-year Registration
PID: 5641-CS1
Program Feature
Description number number
SVC 1Yr RtC Reg/TB 5641-CS1 U0E3C2
SVC Real-time Compression
One-year NC Registration
per Terabyte
SVC 1Yr RtC Reg/250TB L0E3F4
SVC Real-time Compression
One-year NC Registration
per 250 Terabyte
Program name: IBM System Storage SAN Volume Controller
Real-time Compression
Software Maintenance - Three-year Registration
PID: 5641-CS3
Program Feature
Description number number
SVC 3Yr RtC Reg/TB 5641-CS3 U0E5C5
SVC Real-time Compression
Three-year Registration
One-time charge
per Terabyte
SVC 3Yr RtC Reg/250TB L0E5F7
SVC Real-time Compression
Three-year Registration
One-time charge
per 250 Terabyte
Program name: IBM System Storage SAN Volume Controller
Real-time Compression
Software Maintenance - Two-year Registration
PID: 5641-CS2
Program Feature
Description number number
SVC 2Yr RtC Reg/TB 5641-CS2 M0E4TA
SVC Real-time Compression
Two-year Registration
One-time charge
per Terabyte
SVC 2Yr RtC Reg/250TB X0E441
SVC Real-time Compression
Two-year Registration
One-time charge
per 250 Terabyte
Program name: IBM System Storage SAN Volume Controller
Real-time Compression
Software Maintenance - Four-year Registration
PID: 5641-CS4
Program Feature
Description number number
SVC 4Yr RtC Reg/TB 5641-CS4 M0E6TB
SVC Real-time Compression
Four-year Registration
One-time charge
per Terabyte
SVC 4Yr RtC Reg/250TB X0E642
SVC Real-time Compression
Four-year Registration
One-time charge
per 250 Terabyte
Program name: IBM System Storage SAN Volume Controller
Real-time Compression
Software Maintenance - Five-year Registration
PID: 5641-CS5
Program Feature
Description number number
SVC 5Yr RtC Reg/TB 5641-CS5 M0E7TC
SVC Real-time Compression
Five-year Registration
One-time charge
per Terabyte
SVC 5Yr RtC Reg/250TB X0E743
SVC Real-time Compression
Five-year Registration
One-time charge
per 250 Terabyte
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| Terms and conditions |
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The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement, IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance.
Licensing
IBM International Program License Agreement including the License Information document and Proof of Entitlement (PoE) govern your use of the program. PoEs are required for all authorized use. Part number products only, offered outside of Passport Advantage , where applicable, are license only and do not include Software Maintenance.
This software license includes Software Subscription and Support (also referred to as Software Maintenance).
Agreement for Acquisition of Software Maintenance
The IBM Agreement for Acquisition of Software Maintenance (Z125-6011) agreement applies for Subscription and Support (also referred to as Software Maintenance) and does not require customer signatures.
License Information form number
- LC23-5059 License Information for IBM System Storage SAN Volume Controller V6.4.0 and IBM Storwize V7000 V6.4.0
- LC23-5098 License Information for IBM System Storage SAN Volume Controller and IBM Storwize V7000 Information Center V6.4.0
On or near the planned availability date, the current License Information documents will be available for review on the IBM Software License Agreement website
Limited warranty applies
Yes
Limited warranty
IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program.
IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at
IBM will maintain this information for at least one year after the original licensee acquires the program (warranty period).
Money-back guarantee
If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund.
For clarification, note that (1) for programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program and (2) for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you.
Other terms
Volume orders (IVO)
No
Passport Advantage applies
Yes, and through the Passport Advantage website at
Usage restriction
Yes
SVC standard software (5639-VC6)
This program (5639-VC6) is licensed on a per-terabyte (with cumulative tiers) capacity basis. (Refer to the Ordering information section for information on charges for this program.) Users may only install this program on IBM System Storage SAN Volume Controller 2145-CG8, 2145-CF8, 2145-8G4, 2145-8A4, 2145-8F4, and 2145-8F2 Storage Engines, or subsequent IBM replacements of these.
A customer's right to use the IBM FlashCopy® for SAN Volume Controller and Metro/Global Mirror for SAN Volume Controller features of this program is also limited to the amount of authorizations obtained from IBM . The authorizations for FlashCopy and for Metro/Global Mirror cannot exceed the total capacity authorization for the amount of managed storage on all clusters. Use of FlashCopy features requires license authorizations for only the FlashCopy sources, not the targets.
Use of Metro/Global Mirror features requires license authorizations for both the Metro/Global Mirror source and target capacities in use.
This program is only supported for use with host servers, storage sub-systems, and SAN configurations identified by IBM as being supported for attachment to the IBM System Storage SAN Volume Controller. This program is provided together with code provided under separate license agreements, including, but not limited to, open source license agreements.
SVC for XIV software (5639-SX1)
This program (5639-SX1) is licensed on a per Storage Device basis. (Refer to the Ordering information section for information on charges for this program.) Users may only install this program on IBM System Storage SAN Volume Controller 2145-CG8, 2145-CF8, 2145-8G4, 2145-8A4, 2145-8F4, and 2145-8F2 Storage Engines, or subsequent IBM replacements of these, and only for use to manage capacity from the IBM XIV Storage System, machine types 2810 and 2812 and 5639-XXA software, or subsequent versions of XIV hardware and software.
For additional information, refer to the License Information document that is available on the IBM Software License Agreement website
Software Subscription and Support applies
Yes. Software Subscription and Support (also referred to as Software Maintenance), is now included in the Passport Advantage Agreement. Installation and technical support for the products announced in this announcement is provided by the Software Subscription and Support offering of the IBM International Passport Advantage Agreement. This fee service enhances customer productivity by providing voice or electronic access into the IBM support organizations.
IBM includes one year of Software Subscription and Support with the initial license acquisition of each program acquired. The initial period of Software Subscription and Support can be extended by the purchase of a renewal option.
While your Software Subscription and Support is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, every day of the year. For additional details, consult your IBM Software Support Handbook at
Software Subscription and Support does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under this agreement.
For additional information about the Passport Advantage Agreement, visit the Passport Advantage website at
All distributed software licenses include Software Subscription and Support for a period of 12 months from the date of acquisition, providing a streamlined way to acquire IBM software and assure technical support coverage for all licenses. Extending coverage, for a total of three years from date of acquisition, may be elected.
Variable charges apply
No
Educational allowance available
Yes. When ordering through the program number process, a 15% education allowance applies to qualified education institution customers.
Education software allowance program applies when ordering through the program number process.
For the part number ordering process, special education prices are available for qualified customers through Passport Advantage .
ESAP available
Yes, to qualified customers.
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| Statement of good security practices |
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IT system security involves protecting systems and information through prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered destroyed or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective. IBM does not warrant that systems and products are immune from the malicious or illegal conduct of any party.
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| Prices |
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For all local charges, contact your IBM representative.
Business Partner information
If you are an IBM Business Partner -- Distributor for Workstation Software acquiring products from IBM , you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required.
IBM Global Financing
IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit
IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.
Financing from IBM Global Financing helps you preserve cash and credit lines, enables more technology acquisition within current budget limits, permits accelerated implementation of economically attractive new technologies, offers payment and term flexibility, and can help match project costs to projected benefits. Financing is available worldwide for credit-qualified customers.
For more financing information, visit
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| Announcement countries |
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All European, Middle Eastern, and African countries.
Trademarks
IBM, System Storage, XIV, Storwize, Passport Advantage, Tivoli, Express and FlashCopy are registered trademarks of IBM Corporation in the United States, other countries, or both.
Other company, product, and service names may be trademarks or service marks of others.
Terms of use
IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Reference to other products in this announcement does not necessarily imply those products are announced, or intend to be announced, in your country. Additional terms of use are located at:
For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page
