IBM LotusLive 1.3 delivers new features, additional language support, and integration of third-party applications

IBM Europe, Middle East, and Africa Software Announcement ZP10-0416
October 5, 2010

ENUSZP10-0416.PDF ENUSZP10-0416.PDF

Table of contents
Overview Overview Technical information Technical information
Key prerequisites Key prerequisites Ordering information Ordering information
Planned availability date Planned availability date Terms and conditions Terms and conditions
Description Description Prices Prices
Program number Program number Announcement countries Announcement countries
Publications Publications


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At a glance
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IBM® LotusLive 1.3 delivers exciting new features and capabilities to its core services as well as through integrated applications.

Enhancements include:

  • Introduction of new social networking capabilities with communities
  • Expanded Macintosh OS support for application sharing; support of Windows® Media Video (WMV) recording format for web conference
  • Additional language support
  • Integration with third-party services


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Overview
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IBM LotusLive 1.3 provides cloud-delivered online technologies for business that combine web conferencing, messaging, and collaboration services with social networking capabilities.

LotusLive extends the ability to engage the right resources at the right time by enabling users to collaborate and work with others outside or inside their firewall.

With 1.3, the LotusLive portfolio expands its value in the following key areas:

  • Introduces the communities feature within LotusLive Engage and LotusLive Connections. This new capability enables users to tag information, share bookmarks, create activities, and use a discussion forum.
  • Adds Macintosh OS as an application sharing platform for LotusLive Meetings and LotusLive Engage
  • Adds support for Windows Media Video (WMV) for LotusLive Meeting recordings, in addition to Quicktime movie format (MOV) for LotusLive Meetings
  • Expands language support where the majority of LotusLive services now support seven new languages (Catalan, Greek, Turkish, Portuguese, Thai, Russian and Polish) for a total of 22 languages
  • Enhanced extranet calendar capabilities via integration with a third-party service provider (Tungle)
  • Integration with third-party service provider (Bricsys) offering online document viewing and annotation in 70 document formats via Vondle Live.

Overall, LotusLive offerings (file sharing, e-mail, instant messaging, activities, web conferences, surveys, and social networking) help companies focus on growing their business, and finding and working with the right people by providing essential software for getting the most out of every collaboration in a simple to acquire service.



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Key prerequisites
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Refer to the Hardware requirements and Software requirements sections for details.



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Planned availability date
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October 5, 2010: Electronic availability

For additional information, refer to

http://www.ibm.com/support/docview.wss?uid=swg21442463


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Top rule
Description
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IBM LotusLive 1.3 provides an intuitive set of cloud-delivered online technologies for business that combine social networking and online collaboration, messaging, and web conference tools.

The LotusLive portfolio addresses three important business needs for companies.

Collaboration

  • LotusLive Engage provides file storage and sharing, instant messaging, business social networking capabilities to find and add business contacts to your network, activities for task management, on-demand web conferencing, survey creation tools and charts for presenting data to multiple audiences.
  • LotusLive Connections offers the same set of capabilities as LotusLive Engage with the exception of moderated web conferences, charts, and survey creation tools. LotusLive Connections is a perfect solution for companies who need online collaboration tools but may not need a web conference solution.

Messaging

  • LotusLive iNotes™ is a business-class web-based messaging solution that provides e-mail accounts enabled with POP, authenticated SMTP and IMAP capabilities, personal and company calendars, anti-spam and anti-virus features, SSL Encryption, secure password recovery, and administrative tools to manage user accounts and global settings. All of these capabilities are delivered as a service, relieving you of the burden of managing your messaging system in house.
  • LotusLive Notes® provides reliable, security-rich email, calendar, and scheduling capabilities in a hosted solution. You are able to access the service directly over the Internet in a number of ways: the Notes client, the LotusLive Notes web browser, or both. LotusLive Notes supports a fast implementation with an established infrastructure and a team of subject matter experts, allowing you to quickly and cost effectively take advantage of Notes services.

Web conferencing

  • LotusLive Meetings (formerly Lotus® Sametime® Unyte®) is a reservation-less web conferencing service that is easy-to-use, full featured, and includes application and desktop sharing, support of multiple presenters, polling, chat, recording and playback, audiocasting and videocasting.
  • LotusLive Events provides web conferences for up to 1,000 attendees including registration tools and pre-session and post-session emails.

As part of this release, each of the LotusLive services has been enhanced with new features and value.

LotusLive Engage and LotusLive Connections continue to expand their collaboration capabilities with the addition of communities. Communities are groups formed and managed by people with common interests or shared work objectives. Specifically, communities can share files, activities, bookmarks, participate in a discussion forum, and notify community users via feeds.

LotusLive Meetings has two new features that enhance its usability:

  • Macintosh OS application sharing, allows users of the Macintosh OS platform to share their applications while hosting a presentation.
  • Recordings of meetings can now be saved in Windows Media Video (WMV) format in addition to the currently supported movie (MOV) format.

In addition to the exciting new enhancements, all of the services now support five new languages, including Greek, Turkish, Portuguese, Russian, and Polish. In addition, LotusLive Notes, LotusLive iNotes, and LotusLive Meetings also support Thai and Catalan.

Overall, LotusLive provides valuable collaboration, messaging, and web conferencing services for companies of all sizes.

LotusLive services are designed to provide all of the essential features of an on-premise solution but without you having to incur the cost and ownership of the IT infrastructure. The services are delivered via the Internet and require only a supported web browser and Internet connection.

LotusLive is designed to:

  • Make it easy for companies of any size to collaborate outside the corporate intranet -- accessible any time from anywhere.
  • Allow companies to focus on growing their business, and finding and working with the right people by providing essential software for getting the most out of every collaboration in a simple to acquire service.
  • Enable you to easily meet and share business information efficiently.
  • Provide companies with work-ready integrated business applications, complete with one-click deployment.
  • Complement existing Lotus products, allowing you to choose a single provider for both on-premise and cloud delivered capabilities.


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Program number
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Program    VRM                          Program name
number
 
5724-X10   1.3.0                        IBM LotusLive Connections
5724-X09   1.3.0                        IBM LotusLive Engage
5724-X08   1.3.0                        IBM LotusLive Meetings
5725-A08   1.3.0                        IBM LotusLive Meetings for
                                         Enterprise Deployment
5725-B34   1.3.0                        IBM LotusLive Notes
5724-Z77   1.3.0                        IBM LotusLive Plus
5724-Z52   1.3.0                        IBM LotusLive for Lotus
                                         Customers with Active
                                         Support and Subscription
5724-X92   1.3.0                        LotusLive Engage 1GB
                                         Additional Storage and
                                         Data Transfer
5724-Z43   1.3.0                        LotusLive Engage for
                                         Enterprise Deployment
5724-Y86   1.3.0                        LotusLive iNotes


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Education support
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IBM training provides education to support many IBM offerings. Descriptions of courses for IT professionals and managers are on the IBM training website

http://www.ibm.com/services/learning/

Contact your IBM representative for course information.

IBM Software Services for Lotus Education provides education to support many Lotus offerings. For a complete list of offerings visit the website at

http://www.ibm.com/software/lotus/training


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Offering Information
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Product information is available via the Offering Information website

http://www.ibm.com/common/ssi

Also, visit the Passport Advantage® website

http://www.ibm.com/software/passportadvantage


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Publications
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No publications are shipped with these products.

The IBM Publications Center

http://www.ibm.com/shop/publications/order

The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries.



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Technical information
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Specified operating environment

Hardware requirements

LotusLive browsers and operating systems:

  • Microsoft® Internet Explorer 6.0 (SP2 +), 7.0, 8.0 on Microsoft Windows XP
  • Microsoft Internet Explorer 7.0, 8.0 on Microsoft Vista
  • Microsoft Internet Explorer 8.0 on Microsoft Windows 7
  • Mozilla Firefox 3.5 on Microsoft Windows XP and Vista
  • Mozilla Firefox 3.5, 3.6 on Microsoft Windows 7
  • Apple Safari 3.2, 4.0 on Macintosh OS 10.5, 10.6
  • Sun JVM 1.5, Sun JVM 1.6 or IBM JVM 1.5
  • Cookies and scripting enabled

Additionally, for LotusLive iNotes:

  • Opera 9.6 on Microsoft Windows XP
Software requirements

LotusLive Notes requires an Internet browser or Lotus Notes® 8.5.2

Visit

https://www.lotuslive.com/en/support/

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a README file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Planning information

Packaging

LotusLive 1.3 will be distributed via electronic software distribution (ESD).

Security, auditability, and control

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities.

Global Technology Services

Contact your IBM representative for the list of selected services available in your country, either as standard or customized offerings for the efficient installation, implementation, or integration of this product.



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Top rule
Ordering information
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For ordering information, consult your IBM representative or authorized IBM Business Partner, or visit

http://www-306.ibm.com/software/support/pa.html

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Product information

Licensed function title             Product group   Product
                                                    category
 
IBM LotusLive Connections           LotusLive       LotusLive
IBM LotusLive Connections for       LotusLive       LotusLive
 Lotus Customers with Active S&S
IBM LotusLive Engage                LotusLive       LotusLive
IBM LotusLive Engage                LotusLive       LotusLive
IBM LotusLive Engage Enterprise     LotusLive       LotusLive
 Dplymnt for Lotus Customers with
 Active S&S
IBM LotusLive Engage for            LotusLive       LotusLive
 Enterprise Deployment
IBM LotusLive Meetings              LotusLive       LotusLive
IBM LotusLive Meetings Enterprise   LotusLive       LotusLive
 Dply for Lotus Customers with
 Active S&S
IBM LotusLive Meetings for          LotusLive       LotusLive
 Enterprise Deployment
IBM LotusLive Notes                 LotusLive       LotusLive
IBM LotusLive Notes and LotusLive   LotusLive       LotusLive
 Engage
IBM LotusLive Plus with LotusLive   LotusLive       LotusLive
 Connections and LotusLive iNotes
IBM LotusLive iNotes                LotusLive       LotusLive
IBM LotusLive iNotes Additional     LotusLive       LotusLive
 Storage
IBM LotusLive iNotes for Lotus      LotusLive       LotusLive
 Customers with Active S&S
Program name                          PID        Charge unit
                                      number     description
 
IBM LotusLive Connections             5724-X10   Per Authorized
                                                  User
IBM LotusLive Connections for Lotus   5724-Z52   FTL per
 Customers with Active S&S                        Authorized User
IBM LotusLive Engage                  5724-X09   Per Host with up
                                                  to 24
                                                  participants
IBM LotusLive Engage                  5724-X09   Per Host with up
                                                  to 199
                                                  participants
IBM LotusLive Engage                  5724-X09   Per Host with up
                                                  to 14
                                                  participants
IBM LotusLive Engage                  5724-X92   Per Host
IBM LotusLive Engage                  5724-X09   Per Host with up
                                                  to 999
                                                  participants
IBM LotusLive Engage Enterprise       5724-Z52   FTL per
 Dplymnt for Lotus Customers with                 Authorized User
 Active S&S
IBM LotusLive Engage for Enterprise   5724-Z43   FTL per
 Deployment                                       Authorized User
IBM LotusLive Meetings                5724-X08   Per Host with up
                                                  to 14
                                                  participants
IBM LotusLive Meetings                5724-X08   Per Host with up
                                                  to 999
                                                  participants
IBM LotusLive Meetings                5724-X08   Per Host with up
                                                  to 199
                                                  participants
IBM LotusLive Meetings                5724-X08   Per Host with up
                                                  to 24
                                                  participants
IBM LotusLive Meetings Enterprise     5724-Z52   FTL per
 Dply for Lotus Customers with Active             Authorized User
 S&S
IBM LotusLive Meetings for            5725-A08   FTL per
 Enterprise Deployment                            Authorized User
IBM LotusLive Notes                   5725-B34   Per Authorized
                                                  User
IBM LotusLive Notes                   5725-B34   FTL per
                                                  Authorized User
IBM LotusLive Notes and LotusLive     5724-Z77   FTL per
 Engage                                           Authorized User
IBM LotusLive Notes and LotusLive     5724-Z77   Per Authorized
 Engage                                           User
IBM LotusLive Plus with LotusLive     5724-Z77   FTL per
 Connections and LotusLive iNotes                 Authorized User
IBM LotusLive iNotes                  5724-Y86   Per Authorized
                                                  User
IBM LotusLive iNotes Additional       5724-Y86   Per 100
 Storage                                          Gigabytes
IBM LotusLive iNotes for Lotus        5724-Z52   FTL per
 Customers with Active S&S                        Authorized User

Charge metrics definitions

Authorized User

Authorized User is the unit of measure by which this program is licensed. An Authorized User is an individual (named or unnamed) within or outside of your enterprise. The program may be installed on one or more computers or servers and accessed by the number of users authorized by the Proof of Entitlement (PoE). You must have an entitlement for each Authorized User accessing the program or any program component in any manner directly or indirectly (for example, via a multiplexing program, device, or application server) through any means.

Per host with up to 999 participants

Host with up to 999 participates is the unit of measure by which this service is obtained. The host is a specific user with access rights to a personal account that will allow them to hold an unlimited number of meetings with up to 999 participants. One meeting per host can be held at one time.

Passport Advantage program licenses

IBM LotusLive Connections

Part description                                         Part
                                                         number
 
IBM LotusLive Connections
IBM LotusLive Connections Authorized User Annual         D09TFLL
 Billing FTU 1 Year
IBM LotusLive Connections Authorized User Monthly        D09TGLL
 Billing FTU 1 Year
IBM LotusLive Connections Authorized User Upfront        D09THLL
 Billing FTU 2 Year
IBM LotusLive Connections Authorized User Upfront        D09TILL
 Billing FTU 3 Year

IBM LotusLive Engage

Part description                                         Part
                                                         number
 
IBM LotusLive Engage
IBM LotusLive Engage Host w/ up to 14 participants       D08SJLL
 Annual Billing FTU 1 Yr
IBM LotusLive Engage Host w/ up to 14 participants       D08SMLL
 Monthly Billing FTU 1 Yr
IBM LotusLive Engage Host w/ up to 14 participants       D08SQLL
 Upfront Billing FTU 2 Yr
IBM LotusLive Engage Host w/ up to 14 participants       D08STLL
 Upfront Billing FTU 3 Yr
IBM LotusLive Engage Host w/ up to 24 participants       D08SKLL
 Annual Billing FTU 1 Yr
IBM LotusLive Engage Host w/ up to 24 participants       D08SNLL
 Monthly Billing FTU 1 Yr
IBM LotusLive Engage Host w/ up to 24 participants       D08SRLL
 Upfront Billing FTU 2 Yr
IBM LotusLive Engage Host w/ up to 24 participants       D08SULL
 Upfront Billing FTU 3 Yr
IBM LotusLive Engage Host w/ up to 999 participants      D08SLLL
 Annual Billing FTU 1 Yr
IBM LotusLive Engage Host w/ up to 999 participants      D08SPLL
 Monthly Billing FTU 1Yr
IBM LotusLive Engage Host w/ up to 999 participants      D08SSLL
 Upfront Billing FTU 2Yr
IBM LotusLive Engage Host w/ up to 999 participants      D08SVLL
 Upfront Billing FTU 3Yr
IBM LotusLive Engage Host w/up to 199 participants       D0C4WLL
 Annual Billing FTU 1
IBM LotusLive Engage Host w/up to 199 participants       D0C4XLL
 Monthly Billing FTU 1Yr
IBM LotusLive Engage Host w/up to 199 participants       D0C4YLL
 Upfront Billing FTU 2Yr
IBM LotusLive Engage Host w/up to 199 participants       D0C4ZLL
 Upfront Billing FTU 3Yr

IBM LotusLive Meetings

Part description                                         Part
                                                         number
 
IBM LotusLive Meetings
IBM LotusLive Meetings Host w/ up to 14 participants     D08S1LL
 Annual Bill FTU 1 Yr
IBM LotusLive Meetings Host w/ up to 14 participants     D08S3LL
 Monthly Bill FTU 1 Yr
IBM LotusLive Meetings Host w/ up to 14 participants     D08S5LL
 Upfront Bill FTU 2 Yr
IBM LotusLive Meetings Host w/ up to 14 participants     D08S7LL
 Upfront Bill FTU 3 Yr
IBM LotusLive Meetings Host w/ up to 24 participants     D08S2LL
 Annual Bill FTU 1 Yr
IBM LotusLive Meetings Host w/ up to 24 participants     D08S4LL
 Monthly Bill FTU 1 Yr
IBM LotusLive Meetings Host w/ up to 24 participants     D08S6LL
 Upfront Bill FTU 2 Yr
IBM LotusLive Meetings Host w/ up to 24 participants     D08S8LL
 Upfront Bill FTU 3 Yr
IBM LotusLive Meetings Host w/ up to 999 participants    D08SDLL
 Annual Bill FTU 1 Yr
IBM LotusLive Meetings Host w/ up to 999 participants    D08SELL
 Monthly Bill FTU 1 Yr
IBM LotusLive Meetings Host w/ up to 999 participants    D08SFLL
 Upfront Bill FTU 2 Yr
IBM LotusLive Meetings Host w/ up to 999 participants    D08SGLL
 Upfront Bill FTU 3 Yr
IBM LotusLive Meetings Host w/up to 199 participant      D0C53LL
 Upfront Billing FTU 3Y
IBM LotusLive Meetings Host w/up to 199 participants     D0C51LL
 Monthly Billing FT 1Y
IBM LotusLive Meetings Host w/up to 199 participants     D0C52LL
 Upfront Billing FTU 2Y
IBM LotusLive Meetings Host w/up to 199participants      D0C50LL
 Annual Billing FTU 1Yr

IBM LotusLive Notes

Part description                                         Part
                                                         number
 
IBM LotusLive Notes
IBM LotusLive Notes Authorized User Annual Billing FTU   D0DJFLL
 1 Yr
IBM LotusLive Notes Authorized User Monthly Billing FTU  D0DJGLL
 1 Yr

IBM LotusLive Plus

Part description                                         Part
                                                         number
 
IBM LotusLive Notes and LotusLive Engage
LotusLive Plus with LL Notes+LL Engage Entr Dply AU      D0DJILL
 Annual Billing FTU 1 Yr
LotusLive Plus with LL Notes+LL Engage Entr Dply AU      D0DJJLL
 Monthly Billing FTU 1Yr

IBM LotusLive Plus

Part description                                         Part
                                                         number
 
IBM LotusLive Plus with LotusLive Connections and
 LotusLive iNotes
LotusLive Plus with LL iNotes and LL Connections AU      D0CQ0LL
 Annual Billing FTU 1Yr

LotusLive Engage 1GB Addl Strg Data Tsfer

Part description                                         Part
                                                         number
 
IBM LotusLive Engage
IBM LotusLive Engage 1GB Addl Storage/Data Transfer      D08SWLL
 Host Annual Bill FT 1Yr
IBM LotusLive Engage 1GB Addl Storage/Data Transfer      D08SYLL
 Host BillUpFront FT 2Yr
IBM LotusLive Engage 1GB Addl Storage/Data Transfer      D08SZLL
 Host BillUpFront FT 3Yr
IBM LotusLive Engage 1GB Addl Storage/DataTransfer Host  D08SXLL
 Monthly Bill FT 1Yr

LotusLive Engage for Enterprise Deployment

Part description                                         Part
                                                         number
 
IBM LotusLive Engage for Enterprise Deployment
LotusLive Engage Entr Deploy FTL per Authorized User     D0CPZLL
 Annual Billing FTU 1

LotusLive Meetings Enterprise Deployment

Part description                                         Part
                                                         number
 
IBM LotusLive Meetings for Enterprise Deployment
IBM LotusLive Meetings Enterprise Deployment FTL AU      D0CPYLL
 Annual Billing FTU 1 Yr

LotusLive for Lotus Customers with Active S&S

Part description                                         Part
                                                         number
 
IBM LotusLive Engage Enterprise Dplymnt for Lotus
 Customers with Active S&S
LotusLive Engage Ent Dply LCstmr with Active S&S FTL AU  D0D4GLL
 Ann Bill FTU 1 Yr

LotusLive for Lotus Customers with Active S&S

Part description                                         Part
                                                         number
 
IBM LotusLive Connections for Lotus Customers with
 Active S&S
LL Connections Cust with S&S FTL per Authorized User     D0C1ELL
 Annual Billing FTU 1

LotusLive for Lotus Customers with Active S&S

Part description                                         Part
                                                         number
 
IBM LotusLive iNotes for Lotus Customers with Active
 S&S
IBM LotusLive iNotes for Lotus Customers Active S&S AU   D0C1GLL
 Annual Bill FTU 1 Yr

LotusLive for Lotus Customers with Active S&S

Part description                                         Part
                                                         number
 
IBM LotusLive Meetings Enterprise Dply for Lotus
 Customers with Active S&S
LL Meetings Entr Dply Lotus Cstmrs with Active S&S FTL   D0D4HLL
 AU Ann Bill FTU 1 Yr

LotusLive iNotes

Part description                                         Part
                                                         number
 
IBM LotusLive iNotes Additional Storage
IBM LotusLive iNotes 100 Gigabytes Annual Billing FTU 1  D0BP1LL
 Year
IBM LotusLive iNotes 100 Gigabytes Monthly Billing FTU   D0BP2LL
 1 Year
IBM LotusLive iNotes 100 Gigabytes Upfront Billing FTU   D0BP3LL
 2 Year
IBM LotusLive iNotes 100 Gigabytes Upfront Billing FTU   D0BP4LL
 3 Year

LotusLive iNotes

Part description                                         Part
                                                         number
 
IBM LotusLive iNotes
IBM LotusLive iNotes Authorized User Annual Billing FTU  D0BNXLL
 1 Year
IBM LotusLive iNotes Authorized User Monthly Billing     D0BNYLL
 FTU 1 Year
IBM LotusLive iNotes Authorized User Upfront Billing     D0BNZLL
 FTU 2 Year
IBM LotusLive iNotes Authorized User Upfront Billing     D0BP0LL
 FTU 3 Year


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Top rule
Terms and conditions
Bottom rule

The terms and conditions for IBM Lotus Live as previously announced in Software Announcement ZP10-0298, dated August 10, 2010, are unchanged.



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IBM Electronic Services
Bottom rule

IBM has transformed its delivery of hardware and software support services to help you achieve higher system availability. Electronic Services is a web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services are designed to provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent.

The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems.

The Electronic Service Agent™ is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. Installation and use of IBM Electronic Service Agent for problem reporting enables IBM to provide better support and service for your IBM server.



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Prices
Bottom rule

The charges are unchanged by this announcement.

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, both from IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

http://www.ibm.com/financing

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

Financial benefit

Financing from IBM Global Financing helps you preserve cash and credit lines, enables more technology acquisition within current budget limits, permits accelerated implementation of economically attractive new technologies, offers payment and term flexibility, and can help match project costs to projected benefits. Financing is available worldwide for credit-qualified customers.



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Announcement countries
Bottom rule

All European, Middle Eastern, and African countries except:

  • Iran
  • Sudan
  • Syria
Trademarks

iNotes and Electronic Service Agent are trademarks of IBM Corporation in the United States, other countries, or both.

IBM, Notes, Lotus, Sametime, Unyte, Passport Advantage and Lotus Notes are registered trademarks of IBM Corporation in the United States, other countries, or both.

Windows and Microsoft are registered trademarks of Microsoft Corporation in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Reference to other products in this announcement does not necessarily imply those products are announced, or intend to be announced, in your country. Additional terms of use are located at:

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/

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